SVKM’s

NARSEE MONJEE INSTITUTE OF MANAGEMENT STUDIES

MASTER OF BUSINESS ADMINISTRATION

Program: MBA Trimester: V

Course: IT Strategy Code:
Teaching Scheme Evaluation Scheme
Classroom Practical/ Tutorials Credit Continuous Term End
Session Group work Evaluation Examination
(TEE)
20 3 60% 40%
Course Rationale:
Information Technology has become one of the most important resources for modern corporations in helping th
continuous transformation, initially as support and enabler and now as competitive differentiator. IT has becom
the corporate life line in almost all cases and the strategic value creator and differentiator in most of the cases.
importance as strategic value creator is growing at a much faster pace due to internet and its convergence, which
forcing organizations to produce, serve and source from anywhere and anytime from the world. In the light
these changes many new challenges and opportunities have emerged in managing IT as a strategic resource.

Course Objectives:
1. The intent of this course is to comprehend the alignment of Business and IT strategy as a source of competiti
advantage.
2. To enforce the understanding on Information systems and IT applications in various organizational processes
as strategic tools.
3. Comprehend strategic planning efforts for IT systems through enterprise structure and IT applications
4. Understand the strategic aspects of various IS/IT functional dimensions for the various corporations.

Learning Outcomes:
1. Analyzing and critically evaluating information as a key resource.
2. Analyze IT system’s abilities to meet the strategic information needs.
3. Evaluate the use of Information Systems /IT to gain competitive advantage.
4. Prepare an effective plan for implementation of information strategy
5. Evaluate IT function service capabilities and enhance it using ITSM processes.

Prerequisite(s):
Understanding of Information Technology Management & Strategic Management.

Pedagogy:
The study plan covering readings, classroom sessions, group work sessions and assignments corresponding to ea
session are outlined below.
It is mandatory to go through the ‘Pre-Session Readings’ and prepare for case study discussions. Quiz or surpri
tests would be conducted on the same. For post contact reading, please refer to the handouts listed und
‘Additional Readings’.

Text Book:
 IT Strategy & Management, 3e, Sanjiva Shankar Dubey, PHI Learning, 2016.

Reference Books:
 IT Strategy for Business, Parag Kulkarni & Pradip Chande, Oxford University Press, 2008.
 Creating a Business based IT Strategy, A. Brown, Chapman & Hall, 1992.
  IT- Strategy for Non IT Managers Becoming An Engaged Contributor To Corporate IT Decisions, Am
Tiwana, The MIT Press.
Journals:
 The Journal of Strategic Information Systems, ISSN 0963-8687, Elsevier
 International Journal of Information Technology & Management, ISSN 1461-4111, Inderscience
 Journal of Information Technology, ISSN 0268-3962, Springer

Links to websites:

Evaluation Scheme:
 Final Exam 40%
 Case Studies & Write-up 20%
 Assignments/ Project 20%
 Quiz 20%
Total 100%

Session Plan:
Session Topic (including subtopics) Learning Outcomes Pedagogical Tool1 Textbook
Chapters &
Readings
Business Strategy: Challenges & Fundamental aspects Lecture & Class Text book:
Opportunities for IT on Business and IT Discussion Chapter 1 & 2
 Business Strategy strategy for
 IT Strategy competitive
 Developing IT strategy for advantage
Competitive Advantage
Business & IT alignment Key aspects for Lecture with Case: Chapter 2
 Concept of Business & IT alignment of IT and Strategic Decision
alignment buss. Strategy Making – Media Tel:
 Challenges of IT & Buss. Success story (From
Strategy alignment Kulkarni – Chande
 Three- D Framework for Buss. book) discussion
& IT alignment
 How to achieve Buss. & IT
alignment
 Business & IT alignment:
Tools, Tips & Traps
Information Systems in Key aspects of Lecture & Class Chapter 3
Organizations Information system Discussion
 Two Interdependent and information
perspective of Buss. & IT technology
interrelationship relationships and
 IT applications for implementation of
transformational impact & Information systems
resultant benefit in the organization.
 4C’s of IT applications
 Information Systems (IS) & IT
relationships
 Challenges in implementing IS
 Data information Knowledge
& Wisdom
Information Systems in Fundamental aspects Lecture & Class Chapter 3
1
Organizations on various types of Discussion
 Types of IS within IS/IT systems pivotal
organizations to business processes
 ERP systems and operations with
 CRM & SCM systems illustrations
 Role of planning & execution
in achieving IT strategy
 Typical Information Systems
Departments’ Organization
 IS in Health Care
 IS in Government
Strategic IT Planning Understanding on key Lecture with Case Chapter 4
 Business Implications for IT aspects of strategic discussion
strategy & planning planning focusing on
 Strategic Plan various approaches
 SITP process: prevalent and researches
planning approaches
 Difficulties in developing &
executing SITP
 SITP approaches: prevalent
researches
 Integrated Planning approach
 Content of SITP
 Considerations for Systems
Operations
 Planning Horizon
 Resource Planning
 Implementation considerations
for SITP
Enterprise IT Key aspects of Lecture & Class Chapter 5
Architecture(EITA) enterprise IT Discussion
 Challenges addressed by architecture
Enterprise IT architecture
 Defining Enterprise IT
architecture
 Contents & Standards for
EITA
IT Application Strategy Understanding Lecture & Class Chapter 6
 Developing Applications (In- fundamental aspects Discussion
house or subcontracted) on application
 COTS development
 COTS package selection life focusing on
cycle commercial –off the
 COTS implementation strategy shelf strategy
 Post Implementation Support
& management
Enterprise Data Management Key aspects of Lecture & Class Chapter 8
Strategy enterprise data Discussion
 Enterprise Data management strategy
Management(EDM) to be implemented
 EDM activities for data management
 Data Quality applications
 Principles of Data
Management
 Data management application
usage
  Strategies for Data
Management
14 -15 Strategy for IT Program, Project Key aspects of Lecture with Case Chapter 10
& Portfolio Management program, project and discussion
 Strategic View for Project, portfolio
Program & Portfolio management focusing
management on maturity
 Program Management assessment and
 Difference between program strategies.
management & project
management
 Setting up PMO
 Maturity of PMO
 Management of PMO
 Implementation of PMO
strategy
 Maturity assessment of project
management practices
 Strategy of Application
portfolio management
 Strategies for ensuring IT
project success
16 -17 IT Service Management strategy Focus on essential Lecture & Class Chapter 11
 IT Service Management aspects of IT service Discussion
 Information Technology management through
Infrastructure Library (ITIL) service delivery,
 ITIL service support process support systems and
 Service Delivery service life cycle
 Service Life cycle (Level 3 of
ITIL)
 Stages of Implementation
 Complementary frameworks in
IT service Management
advantages
18-19 IT sourcing strategy Key aspects of Lecture with Case Chapter 12
 Outsourcing various sourcing discussion
 Outsourcing & associated risks strategies focusing on Case: Outsourcing &
 IT management layers & outsourcing and Offshoring at K-
considerations for outsourcing insourcing skills
 Strategic vs Generic sourcing (Kulkarni – Chande
 Variants of outsourcing Book)
 Business process outsourcing
 Insourcing
 Outsourcing joint ventures
 Contract management &
governance
Strategies for managing IT – led Fundamental aspects Lecture with Case Chapter 14
change of IT strategy discussion
 IT strategy implementation implementation Case:
 Barriers to change focusing on change IT- Implementation
 Managing change management and at Broke – Anytime
 Acquire & enhance new skill acquisition of new (Kulkarni- Chande
set skills Book)