Assessment Task 3 BSBWHS501 Ensure a safe workplace

Evaluate WHS management systems

Submission details

Student’s name Erdenechimeg Student’s no. CRI0100H05

JAMSRANJAV

Assessor’s name Neelima PARAVASTU

Assessment date/s 15/07/2019

The assessment task is due on the date specified by your assessor. Any changes to this
arrangement must be approved in writing by your assessor.
Submit this document with any required evidence attached. See specifications below for
details.

Performance objective
For this task, you will demonstrate the skills and knowledge required to evaluate and maintain
a WHS management system.

Assessment description
Using the simulated business and scenario information provided in the appendices of this
assessment task, as well as policy and planning developed in Assessment Tasks 1 and 2, you
will evaluate a WHS management system.
Using the data provided, you will need to provide an evaluation report. You will then plan for
the implementation of your recommendations, including training and induction.

Procedure
1. Review the Australian Hardware scenario in Appendix 1.
2. Review the Australian Hardware simulated business information in the appendices of
Assessment Task 1 and WHSMS documentation and planning you developed in
Assessment Tasks 1 and 2.
Note: Detailed information on Australian Hardware, including operational policies and
procedures, risk management, and financials may be accessed at:
a. ‘Australian Hardware’, IBSA,
<http://simulations.ibsa.org.au/australian_hardware/>.
3. Review the Australian Hardware national WHS data in Appendix 2.
4. Read and analyse the data.

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5. Develop/Write an evaluation report. Include in your report:

a. three recommendations, including improvements to recordkeeping practices and
induction or training
b. justification for recommendations with reference to internal and external
requirements, such as WHS legislation, standards, codes of practice. Refer to
particular relevant sections of legislation.
6. Show a plan on how you will setup your recommendations,, including the
implementation of training/induction recommendations. Ensure you:
a. include regular review and reporting
b. include timelines, resources and actions
c. are consistent with recommendations and justification with respect to compliance
and adherence to organisational requirements.
7. Set up staff training. Ensure your training/induction session:
a. Teach the existing policies and procedures
b. Show how to follow the recommendations and is designed to address
performance issues:
i. for example, develop and demonstrate a procedure for safe handling of X
to reduce accidents with X
c. show how to follow overall company aims and objectives
d. has a particular target audience
i. for example, customer service inductees or managers
e. show how to follow WHS legislation, codes of practice or standards:
i. for example, develop and train a relevant safety procedure with close
reference to an Australian Standard or model code of practice.
8. Submit all required documentation to your assessor as per specifications below. Keep
copies for your records.

Specifications
You must provide:
● a three- to four-page evaluation report with recommendations

● a portfolio of evidence, including:

○ an implementation plan for recommendations

○ a session plan for a typical training/safety induction session.

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Assessment Task 3 BSBWHS501 Ensure a safe workplace

Detailed descriptions of the measures and evaluation of WHS

It is noted that workplace health and safety policy is one of the best way to
engage the employees with organisation and increase the brand value in global
market. How the works should be started and how to complete safely is the process
of the WHS. The management of the organisation needs to provide all information
related to workplace health and safety in organisation. The evaluation of WHS can be
made for providing better service and facilities in health safety at workplace.
A quality systems framework within an organisation provides the benchmarks required to
ensure that all systems, processes and procedures are of the highest standard and embrace the
concept of continuous improvement. It is important to measure and evaluate the work health
and safety management system against the organisation’s own quality systems framework.
Employments
We aim to be innovative with the benefits we offer to help staff achieve the right
balance between work and life.  These benefits include:
Flexible working options such as job sharing, off-site work, transition to retirement and career
break
Purchased leave of up to an extra four weeks annual leave can be purchased through salary
sacrifice
Parental and adoption leave options for when your family grows
Special purpose leave to enable our people to undertake activities in the community
Educational assistance and study leave to assist further education and development
Career’s services for children, elderly parents or relatives
Employee assistance program offering counseling services for people and their families
Recognition scheme and leadership development programs
Competitive remuneration including performance bonus structures and income protection
insurance
Employee share plan to assist employees to become part owners of Australian Hardware.
Pro active and reactive systems
When evaluating the WHS management system against quality standards, use a mix of
proactive and reactive monitoring systems. This is the best way to evaluate the extent to
which relevant policy, procedures and objectives are being met. We will need well developed
problem-solving skills to identify and practise the required proactive or reactive monitoring.
Aspire Training & Consulting BSBWHS501 Ensure a safe workplace The steps for
implementing continuous improvement actions are outlined below
Implementing corrective actions

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 Assessment Task 3 BSBWHS501 Ensure a safe workplace

 Communicate to management through management committees and formal WHS

reporting channels.

 Record with times for completion, dates for progress reports required and the person
responsible.

 Sign off on actual completion date by the relevant authorised person.

WHS quality systems

In a WHS context, certain quality systems must be adopted by an organisation and addressed
in their WHS policies and procedures. Here are examples of quality systems that may be used.

 ISO 9001:2008 Quality management systems – Requirements is the benchmark for

organisations with quality management systems in place, ensuring all systems,
processes and procedures are of the highest standard and embrace the concept of
continuous improvement.

 AS/NZS 4801:2001 Occupational health and safety management systems –

Specification with guidance for use provides the specifications for, and application of,
best-practice health and safety management systems.

 ISO 14001:2004 Environmental management systems – Requirements with guidance

for use details management specifications for sustainability and environmental impact
reduction.

 AS/NZS ISO 31000:2009 Risk management – Principles and guidelines provides an

overall risk management approach specification for organisations and industry,
beyond (but inclusive of) WHS systems.

WHS Action plan

Topic: Improve performance of employee with WHS management in law

What performance issue does this training session need to address?

● legal compliance across jurisdictions

● safest possible workplace conditions for workers

○ objective: bring LTIFR and Injury Rate (IR) to 10% below national averages (Last year
LTIFR = 13.9; IR = 2.0)
● integration with all other Australian Hardware management systems, operations and corporate
culture
● Advertise and demonstrate Australian Hardware commitment to WHS.

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Key point Bullet points Resources Understanding

Reduce % of injury Procedures & policy Injury <5 All staff are
Rate <= 10% understand and
following procedures
& policy

Technology Software Systems Management Easy to management

and monitoring

Advertise Social Media Information Method of company

WHS management
Website

Community
Australian Hardware works in partnership with local community groups and sports clubs to
help fundraising activities.  We also provide discounts for materials being purchased for the
construction or maintenance of community facilities by community organizations.
For further information please call 1700 555 555.
Environment
Australian Hardware has a commitment to minimizing our environmental impact by:
Using resources wisely;
Ensuring our suppliers operate sustainably and ethically;
Encouraging and educating customers about environmentally friendly alternatives; and,
Focusing on appropriate waste management principles.
We consider social, economic, cultural and environmental risks and benefits into our business
decision-making.

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Assessment Task 3 BSBWHS501 Ensure a safe workplace

Your assessor will be looking for evidence of:

● knowledge of relevant WHS Acts, regulations and codes of practice that apply to WHS
risk management and recordkeeping in the context of the simulated business and
scenario
● analytical and problem-solving skills to examine relevant workplace information and
data to identify hazards and to assess and control risks through recommendations and
planning
● communication skills to plan effective induction or training of staff to promote a safe
workplace
● ability to rewrite, change and explain policies, legislation and make recommendations
in an evaluation report
● use of PC and IT equipment

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Appendix 1: Scenario – Australian Hardware

You are a WHS consultant. You have been contracted by Australian Hardware to design
and implement a WHS management system for the organisation.
You have developed and implemented your WHS risk management policy and procedures
in consultation with workers and their representatives.
After successfully piloting the program at the Wollongong Store, you have implemented the
program nationwide.
The main needs of Australian Hardware with respect to the proposed system, are:
● legal compliance across jurisdictions

● safest possible workplace conditions for workers

○ objective: bring LTIFR and Injury Rate (IR) to 10% below national averages
(Last year LTIFR = 13.9; IR = 2.0)
● integration with all other Australian Hardware management systems, operations and
corporate culture
● advertise and demonstrate Australian Hardware commitment to WHS.

It is now the end of the first year of implementation and you have data to determine the
success of the program.
You will need to analyse the data, plan improvements to the system, and plan any required
training/induction.

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Appendix 2: Australian Hardware national WHS data

FAI First Aid Incidents

MTI Medical Treatment Injury

LTI Lost Time Injury

NMI Near Miss Incident

LTIFR Lost Time Injury Frequency Rate

IR Incidence Rate

Incident Date Role Description Action Location Regulator

notificatio
n

FAI 1 Jul Customer Hurt back lifting lawn mower for customer. Team leader initiated remedial Wollongon N
2012 service staff 10 missed days. training and coaching for g
(new) employee.

MTI 1 Jul Customer Fall from stacks of building supplies in Team leader initiated safety Sydney Y
2012 service staff warehouse; broken wrist. 1 day action meeting.
(new) hospitalisation; 10 missed days.

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Incident Date Role Description Action Location Regulator

notificatio
n

MTI 4 Jul Customer Chemical burns. 2 employees engaging in Disciplinary action against 2 Perth Y
2012 service staff horseplay. employees; team leader
(new)
Team leader initiated safety
action meeting: regulator
notified six weeks after
incident; team leader
embarrassed by conduct of
employees under supervision.

LTI 7 Aug Customer Depression. Leave of absence ongoing. No action recorded. Bendigo N
2012 service staff
(new)

NMI 14 Aug Customer Service staff dropped leaf blower narrowly No action recorded. Darwin N
2012 service staff missing other customer service staff; could
(new) have resulted in serious head injuries.

LTI 25 Aug Driver Suspected panic attack but possible heart No action recorded. Bendigo N
2012 attack; driver ceased work immediately
before possible accident. Driver receiving
counselling, medical examination; leave of
absence 5 days.

LTI 17 Aug Customer Staff member sore back from lifting: 5 days’ No actions recorded. Port Arthur N
2012 service staff leave.
(new)

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Incident Date Role Description Action Location Regulator

notificatio
n

LTIFR 9 Sep Customer Staff member fall from lumber stacks. Sore No actions recorded. Gold coast N
2012 service staff back; 2 days’ leave.
(new)

FAI 10 Sep Customer Employee received minor cuts while Team leader initiated safety Coburg N
2012 service staff demonstrating grinder to customer. action meeting.
(new)

MTI 19 Sep Customer Employee panic attack/nervous No actions recorded. Ballarat Y

2012 service staff breakdown/psychotic or drug induced;
(new) employee physically threatens another with
lawn mower blade and unknown substance;
Employee arrested, placed in psychiatric
examination.

LTI 23 Sep Customer Staff member hurt lifting vanity into Team leader initiated safety Launceston N
2012 service staff customer vehicle; 1 day’s leave. action meeting.
(new)

LTI 22 Sep Customer Staff member hurt hands while stacking Team leader initiated remedial Mount Isa N
2012 service staff mortar; 2 days’ absence. training and coaching for
(new) employee.

LTI 3 Oct Forklift Driver hurt by falling boxes: 2 days’ leave Team leader initiated remedial Adelaide N
2012 driver training and coaching for
employee.

LTI 18 Oct Fork lift Team complaining of headaches from No other actions recorded. Sydney N
2012 drivers forklift fumes; 5 days’ team total absence.

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Assessment Task 3 BSBWHS501 Ensure a safe workplace

Incident Date Role Description Action Location Regulator

notificatio
n

FAI 24 Oct Customer Customer fell in spilt petrol. First aid Team leader initiated training Melbourne N
2012 administered for bruising on left leg. and SAM for staff.

LTI 28 Oct Customer Staff member struck by falling object. Sore Team leader initiated training Torquay N
2012 service staff neck and shoulders; 1 day’s absence. and SAM for staff.
(new)

NMI 2 Nov Customer Customer service staff member nearly severs Team leader initiated training Wollongon N
2012 service staff finger demonstrating bandsaw. and SAM for staff. g
(new)

MTI 13 Nov Forklift Driver found unconscious. Hospitalisation. Possible brain Hobart N
2012 driver injury. Other actions recorded.
overcome by
fumes

LTI 17 Nov Customer Staff member struck by falling object. Sore No action recorded. Byron Bay N
2012 service staff neck and shoulders; 1 day’s absence.
(new)

NMI 8 Dec Customer Customer service staff member nearly severs No action recorded. Port N
2012 service staff finger demonstrating bandsaw. Macquarie
(new)

LTI 10 Dec Customer Staff member sore back from lifting: 53 No actions recorded. Geraldton N
2012 service staff days’ leave.
(new)

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Incident Date Role Description Action Location Regulator

notificatio
n

LTI 13 Jan Customer Fell while carrying boxes. Minor cuts Training recommended in Geelong N
2013 service staff treated. manual lifting.
(new)

MTI 11 Jan Customer Customer service staff member severs finger Training and SAM Ballina Y
2013 service staff demonstrating bandsaw; Ambulance called. recommended. Regulator not
(new) 1 day required hospitalisation. informed for several weeks due
to confusion as to who is
responsible for notification.

LTI 6 Mar Customer Slipped and fell while carrying boxes; 2 Training recommended in Port Fairy N
2013 service staff days’ absence. manual lifting.
(new)

FAI 1 Apr Customer Fell while carrying boxes. Minor cuts Training recommended in Freemantle N
2013 service staff treated. manual lifting.
(new)

LTI 2 Apr Customer Slipped while stacking outdoor furniture; 2 Training recommended in Bundaberg N
2013 service staff days’ absence. manual lifting
(new)

LTI 4 May Customer Slipped and fell while carrying boxes; 2 Training recommended in Canberra N
2013 service staff days’ absence. manual lifting.
(new)

NMI 15 May Customer Customer nearly injured by lawn mower No action taken or recorded. Malvern N
2013 service staff during demonstration.
(new)

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Incident Date Role Description Action Location Regulator

notificatio
n

LTIFR 27 May Customer Slipped on unknown substance. 1 day’s No actions recorded. Perth N
2013 service staff absence.
(new)

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National LITFR and IR statistics:

National LITFR = 11.3 / Australian Hardware target = 9
National IR = 1.5 / Australian Hardware target = 1.5

National manager summary of comments:

Workers, particularly new workers are unfamiliar with working in retail/warehouses. Even
supervisors/managers need basic safety awareness/reporting training. Training/induction
should focus on areas of high incidence rates.

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