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Test 3-Keys-P7

The notice announces plans by the French engineering firm Aucoin-Braud to expand its operations globally. It will construct a new headquarters in Paris and additional production facilities at its subsidiaries in Italy and Belgium. It also plans to establish a new subsidiary focused on alternative energy sources such as ocean power, likely in Northern Europe which has potential in this area. An industry analyst states countries like Denmark or Finland would be perfect venues.

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Annh Điiền
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0% found this document useful (1 vote)
4K views

Test 3-Keys-P7

The notice announces plans by the French engineering firm Aucoin-Braud to expand its operations globally. It will construct a new headquarters in Paris and additional production facilities at its subsidiaries in Italy and Belgium. It also plans to establish a new subsidiary focused on alternative energy sources such as ocean power, likely in Northern Europe which has potential in this area. An industry analyst states countries like Denmark or Finland would be perfect venues.

Uploaded by

Annh Điiền
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 26

PART 7

Directions: In this part you will read a selection of texts, such as magazine and newspaper
articles, email and instant messages. Each text or set of texts is followed by several
questions. Select the best answer for each questions and mark the letter (A), (B), (C), or (D)
on your answer sheet

Questions 147-148 refer to the following notice.

Thank you for choosing the River Street Hotel!


In an effort to bring our guests the very best experience, we’ve extended our complimentary
shuttle bus service to include the city’s downtown area. The shuttle loops around the
downtown’s most popular tourist attractions with several stops, including all historic sites,
the outdoor market, and the theater district. While these destinations are all within walking
distance from the hotel, the shuttle will allow you to reach them more quickly. The route is
ideal for first-time and regular visitors. The shuttle will also make additional stops during
special events and festivals.
Shuttle schedules are posted in the hotel lobby.
As with our airport service, rewards club members
can book a shuttle ahead of time.

147. What is being offered?


(A) A free transportation service
(B) Discounted passes to a festival
(C) Membership in a rewards program
(D) A guided tour of the theater district.

148. What is suggested about the River Street Hotel?


(A) It is a historic building.
(B) It is a highly rated hotel.
(C) It is near the city’s downtown area.
(D) It is popular with business travelers.
TEST 3 1
Questions 149-150 refer to the following text-message chain.

Joan drivers [10:34 A.M.] Yuji, my train is delayed by one hour, and I might be late for
my presentation. Would you be able to set up and start for me if I am not there before 2:00?
Yuji Okada [10:35 A.M.] Sure. When are you due in?
Joan drivers [10:37 A.M.] I won’t make it to Oakville station until 1: 20.
I’ll try to get the first bus from there to the office.
Yuri Okada [10:39 A.M.] No need. I’l1 pick you up. We’ll be at the office before 2.
Joan drivers [10:41 A.M.] Great, thank you! But do set up the computer
with the presentation

149. What is Ms. Trivers concerned about?


(A) Arriving at the office by a certain time
(B) Missing a colleague's presentation
(C) Catching a connecting train
(D) Finding a bus station

150. At 10:39 A.M., what does Mr. Okada most likely mean when he writes, “No need”?
(A) They will not have to go to Oakville.
(B) They will not need a computer.
(C) Ms. Trivers does not need to take a bus.
(D) Ms. Trivers does not have to come to the office.

Questions 151-152 refer to the following notice.

SPACE AVAILABLE
8505 Freeport Parkway provides 12,000 square meters of luxury space set on a large,
beautifully landscaped lot. The finished site consists of two 12-story office towers, a
four-level parking garage, and a restaurant. This site is located in a highly visible
location near the rapidly growing residential area of Meltonville. For information on
leasing, please call Michiko Watanabe at 555-0183.

TEST 3 2
151. For whom is the notice primarily intended?
(A) People who want to buy a house in Meltonville
(B) Landscape designers
(C) Real estate developers
(D) Businesspeople looking for office space

152. Who most likely is Michiko Watanabe?


(A) A restaurant owner
(B) An interior decorator
(C) A rental agent
(D) A city planner

Questions 153-155 refer to the following advertisement.

Nelson’s Blooms
Custom arrangements for any occasion

 Award-winning staff of 5 FSA-certified florists


 Area’s largest selection of fresh flowers; stock arriving daily
 Nationwide delivery available; same-day delivery within Piedmont Township
during opening hours
 Large selection of plants
 Gift certificates and balloon bouquets available
 Open Mon. through Sat., 10:00 A.M. – 9:00 P.M.
 All major credit cards accepted
 Conveniently located in downtown Piedmont on Main Street
 Free parking available

Visit us, or order by phone at 670-555-0122 or online at


www. Nelsonsblooms.com.

153. What is mentioned about the staff at Nelson’s Blooms?


(A) They have many years of experience.
(B) They have won awards.
(C) They grow the flowers they sell.
(D) They are from Piedmont.
TEST 3 3
154. What is indicated about delivery?
(A) It is always completed on the day an order is placed.
(B) It is available anywhere in the country.
(C) It is offered every day of the week.
(D) It is free for preferred customers.

155. What does Nelson’s Blooms NOT sell?


(A) Balloons
(B) Gift certificates
(C) Plants
(D) Gift baskets

Questions 156-159 refer to the following memo.

To: Customer Service Personnel


Subject: Meeting next Friday
Date: November 19

Last week we conducted a study to gather opinions about our customer service. The data
are in and they look good. Most people expressed most satisfaction with their
communication with our representatives. Their questions about packaging services,
shipping charges, and the status of their parcels were answered professionally and
promptly.

One area that we need to address is the low number of referrals. Few customers we
approached reported telling others about our services. Based on the answers, most people
are repeat customers who always rely on us for their shipping needs, or they choose us
based on our advertising. Clearly, we fail to request referrals properly.

Therefore, our meeting next Friday will center around this topic. I will design materials
and practice activities to correct this shortcoming. But I would also appreciate it if you
could come up with Borne creative ways to improve our referral rate. Send me your
suggestions and I will be sure to include them in our discussion. I look forward to hearing
from you all.

Janice Wella, Senior Customer Service Coordinator

TEST 3 4
156. Where does Ms. Wells probably work?
(A) At a market research firm
(B) At a delivery company
(C) At an insurance agency
(D) At an advertising company

157. What information did Ms. Wells review?


(A) Prices for materials
(B) Shipping dates
(C) Survey results
(D) Sale figures

158. What problem does Ms. Wells mention?


(A) Few customers recommend the company to others.
(B) Some orders were not processed promptly.
(C) Advertising expenses have increased.
(D) The customer service department is understaffed.

159. What are staff asked to do?


(A) Complete an online form
(B) Recruit additional customer service staff
(C) Propose an alternate day for a meeting
(D) Submit ideas for a discussion

Questions 160 -162 refer to the following announcement.


23rd Annual NOEE Convention
Join more than two thousand elementary school teachers and administrators for the annual
convention of the National Organization for Elementary Educators (NOEE) in Seattle,
Washington, April 4-7. Highlights include:
 A keynote address – “Kids These Day” by Amy Fadden, host of the nationally
syndicated children’s television program Wake Up and Sing
 Video game fair – Meet representatives from Academic Gamer and Learning Curve
Games to discuss how to use educational video and computer games in your
classroom.
 Interview sessions – Bring your résumé and meet with human resources personnel
from school districts throughout the country.
All convention activities will take place at the historic Montrose Hotel, which also offers easy
access to restaurants, shopping, and museums.
Register for the conference or schedule a job interview today! Visit the NOEE Web site at
www.noee.org.

TEST 3 5
160. Where would this announcement most likely be found?
(A) In a tourist brochure about Seattle
(B) In an advertisement for the Montrose Hotel
(C) In a magazine for teachers
(D) In an elementary school textbook

161. What is suggested about the NOEE?


(A) It produces educational children’s games.
(B) It holds a convention every two years.
(C) It sponsors children’s television programs.
(D) It helps its members find jobs.

162. What is indicated about Amy Fadden?


(A) She is a former NOEE president.
(B) She will give a speech at the convention.
(C) She has been a teacher for 23 years.
(D) She has written about several books for children.

Questions 163-165 refer to the following news article.


Engineering Firm to Expand
February 15 – Aucoin-Braud, the French engineering firm best known for its energy – efficiency
power generators, unveiled today its plans for expansion.

Speaking in the press conference in Paris, Aucoin-Braud President Simone Roux announced plans
for the construction of a new global headquarters there.

Construction projects are also slated for the firm’s foreign subsidiaries, Tecnologia, in Genoa,
Italy, and Nonpareil, Inc., in Brussels, Belgium. At both companies, additional production
facilities will be built and staff sizes increased.

TEST 3 6
In order to focus on alternative energy sources such as ocean power, Aucoin-Braud will establish
an additional subsidiary in another international market. When pressed by reporters to specify
which, Roux declined to say, stating only that “Northern Europe has much potential in this respect
and is important to our long-term goals.”

For industry analyst Dieter Veidt, this comes as no surprise. “Aucoin-Braud has invested heavily
in ocean power technology, so Northern European nations like Denmark or Finland are perfect
venues for the firm’s expansion.”

Roux’s final comment at the press conference will undoubtedly fuel speculation on this point.
When asked what her short-term goals were, she replied that she is “planning a seaside vacation in
Denmark.”

163. How does Aucoin-Braud plan to expand?


(A) By increasing funding for research and development
(B) By enlarging its international presence
(C) By generating greater sales outside of Northern Europe
(D) By merging with another company

164. In paragraph 4, line 3, the word “market” is closet in meaning to


(A) Product advertising
(B) Retail establishment
(C) Sale region
(D) Global trade

165. What does Mr. Veidt suggested about Denmark?


(A) It is an increasingly popular tourist destination.
(B) It possesses resources for alternative energy.
(C) Fuel costs are lower there than elsewhere.
(D) Aucoin-Braud might relocate its headquarters there.

TEST 3 7
Questions 166-169 refer to the following online chat discussion.

Jorge Avila 10:18 A.M.


You may have noticed that the air-conditioning is not functioning in parts of the building
Simon Miano 10:19 A.M.
I noticed. The temperature and humidity are rising fast in there.
Jorge Avila 10:20 A.M.
A condenser is down, and the fix is not quick or cheap. The last time one broke it took a
week to get a replacement. I'm glad that it's not too hot this week. The technician is on the
way. But for now, feel free to plug in a fan.
Simon Miano 10:24 A.M.
I'm afraid the computer servers may over heat. Do we have any portable units we could set
up in the Information Technology office?
April Denner 10:25 A.M.
We really can't afford to lose them.
Jorge Avila 10:26 A.M.
Not in this building. With Ms. Denner’s OK, we could use the van to pick up the ones in the
warehouse in Mindones. I think we have 3 or 4 there. But the earliest I could get back is
tonight.
April Denner 10:28 A.M.
Jorge, I’m authorizing you to make an emergency purchase of portable AC units for the IT
office right away. Please decide on the number of units needed, determine the cost, and
report back to me as soon as you have set up the purchase.
Jorge Avila 10:28 A.M.
I'll get started on that now.
April Denner 10:29 A.M.
If you can't get a local appliance outlet to deliver by the afternoon, send someone in the
delivery van to pick them up

TEST 3 8
166. What is the problem?
(A) The delivery van needs repairs.
(B) The cooling system is not working.
(C) Condensers are too expensive to replace.
(D) Authorization for a purchase has been denied.

167. At 10:26 A.M., what does Mr. Avila mean when he writes, “Not in this building”?
(A) The technician is not available.
(B) He does not have an office in IT.
(C) The computer servers are fine where he is.
(D) There are no portable air conditioners nearby.
.
168. Why most likely does Ms. Denner decide against using the units in Mindones?
(A) There are not enough of them.
(B) They will take too long to arrive.
(C) They do not work effectively.
(D) There is not enough space for them

169. What will most likely happen next?


(A) Mr. Avila will arrange a purchase.
(B) The fans will be delivered to the IT office.
(C) Mr. Miano will drive to the warehouse.
(D) The technician will replace the servers.

TEST 3 9
Questions 170-172 refer to the following letter.

Ms. Julia Gandarillas


1896 Bartlett Avenue
Southfield, MI 48075

November 10

Dear Ms. Julia Gandarillas,

Thank you for renewing new contract with new Liu Web Works. We have enclosed your
quarterly invoice for our web site hosting services. – [1] –. You’ll notice that amount of $
20.00 was added to the regular maintenance cost. – [2] –. As a reminder, Liu Web Works
performed a major upgrade in June to ensure that your Web site is compatible with the latest
devices. Your customer will now see and interact with the same content, regardless of whether
they are using a computer, tablet or smart phone. – [3] –.

Please let us know how these enhancements have affected your Web site and business. – [4] –.
Complete our online survey by logging into your account with us and clicking the link that
appears at the top of the page. As a token of our appreciation for your suggestions, you will
receive a 10 percent discount on the future bill.

Thanks for your continued business!


Shaun Liu
Liu Web Works

170. Why did the fee change?


(A) Liu Web Works removed the discount.
(B) Liu Web Works increased its services.
(C) Ms. Gandarillas added an online store to her Web site.
(D) Ms. Gandarillas requested additional equipment.

171. Why did the fee change?


(A) Send a reminder to her customer
(B) Renew her yearly contract
(C) Upgrade her account information
(D) Complete the feedback form

TEST 3 10
172. In which of the positions marked [1], [2], [3], and [4] does the following sentence best
belong?
“We e-mailed you in May about this increase.”
(A) [1]
(B) [2]
(C) [3]
(D) [4]

Questions 173-175 refer to the following email

From: Tronica LLC Customer Service


To: Nossion Software Subscribers
Date: 14 September
Subject: Version 3.1
Dear Nossis Software Subscribers,
Later this month, Tronica LLC will release version 3.1 of Nossis, our online
software for creating commercial artwork. Beginning at 11 p.m. GMT on 29
September, Nossis will be unavailable while our technicians roll out the new version.
You need take no action. We will back up all portfolios containing customer files
stored in our online database; thus, they will be fully protected during the process.
All users will be notified on the morning of 30 September upon completion of the
process. After receiving the notification, customers can resume using Nossis.
New features include a redesigned interface for streamlined workflow, innovative
design themes, new backgrounds and fonts, and interactive tracking tools for markups
and revisions. We are confident that you will enjoy these new features.
Sincerely,
Tronica LLC Customer Service

173. What is the purpose of the e-mail?


(A) To advertise a sale
(B) To attract new subscribers
(C) To explain how to use a program
(D) To inform customers about changes

TEST 3 11
174. What does the e-mail indicate will happen on September 29?
(A) A computer application will become inaccessible.
(B) Tronica LLC will hire new technicians.
(C) An e-mail will be sent to Nossis users.
(D) New software will be made available for purchase.

175. The phrase “roll out” in paragraph 1, line 3, is closest in meaning to


(A) flatten
(B) remove
(C) introduce
(D) spread across

Questions 176-180 refer to the following online form and e-mail.


http://www.quipwerxsoftware.com/support_request

Quipwerx Support Request Form


Complete and submit this form to create a support ticket number. We will e-mail you a
response within 24 hours.
Name: Agnes Kowalski
Company: Alexsy Corporation
E-inailAddress: [email protected]
Subject: Web-conferencing issues
Please describe the problem you are experiencing
We started using your Web-conferencing software in June and have been pleased with it
overall. Yesterday, however, we had several interruptions in service during an important
training session. In the middle of our meeting, the screen suddenly went black and a notice
appeared stating, “Quipwerx is down for maintenance.” Several employees were calling in
from overseas, and after this notice appeared multiple times, we decided to reschedule. Is
there a way for you to inform us of your maintenance schedule in advance? If not, I will
probably terminate my membership.
I must be confident that I can use your product anytime I need it.

TEST 3 12
To: Agnes Kowalski <[email protected]>

From: Quipwerx Support < [email protected]>

Date: July 29

Subject: Ticket 000125659 – Web Conferencing Issues

Dear Ms. Kowalski,

Thank you for contacting us with your concerns. The issue you had this past Wednesday was
caused by servers that crashed due to a database communication issue. We could not anticipate
this problem, so we were unable to warn customers in advance. I assure you that this type of
occurrence is very rare,

In light of your comments, we have decided to reword our alert message from "down for
maintenance” to “experiencing technical difficulties.” That way customers will know the
problem is due to unforeseen circumstances rather than routine near maintenance. As a matter
of fact, our software is hardly ever down for maintenance. When we work on upgrade, the
software is unavailable for just a few minutes, if at all.
We regret the inconvenience this has caused you and are truly grateful for your feedback. In
appreciation of your business, we will be waiving the service fee on your company account
for this month.
Sincerely,
Cindy Trautman, Quipwerx Support

176. What does Ms. Kowalski request on the online form?


(A) A membership cancellation
(B) A maintenance calendar
(C) A call from customer support
(D) A new time for a training session

177. What is suggested about Ms. Kowalski?


(A) She used to work for Quipwerx.
(B) She joined Alexsy Corporation in June.
(C) She uses Web-conferencing software regularly.
TEST 3 13
(D) She conducts training sessions every Wednesday

178. What is Ms. Kowa1ski's complaint regarding Quipwerx conferencing software?


(A) It does not serve her current purposes.
(B) It is incompatible with her computer.
(C) It is unreliable.
(D) It cannot be used by her overseas clients.

179. What does Ms. Trautman say Quipwerx will change?


(A) Its malfunction message
(B) Its customer agreement
(C) Its Web-conferencing software
(D) Its maintenance schedule

180. What is indicated about Alexsy Corporation?


(A) It services its system regularly.
(B) It hires new staff every week.
(C) It recently upgraded its software.
(D) It pays a monthly fee to Quipwerx.

TEST 3 14
Questions 181-185 refer to the following e-mail and instructions.
From: He-Ran Kim, Wheel ing Travel Associates
To: Mihir Sukbara
Subject: Travel Plans for Sports Trade Show
Sent: 3 July
Attachment: Sydney-Perth Itinenary
Dear Mr. Sukbara
Per your request, I have reserved your round-trip ticket to Perth. Departure from Sydney is
20 July, and return from Perth is 24 July, which should perfectly accommodate your 21-23
July Trade Show. The itinerary is attached.

In reply to your question whether your samples can be brought along, the skis and
snowboards can be chucked as luggage. My contact at Canberra Airways tells me there is a
$75 AUD fee for each piece of oversized luggage. If this fee is paid in advance, oversized
items can be dropped at the express drop-off kiosk when you check in. Make sure that your
items do not exceed the airline’s maximum allowable weight and size requirements. Please
let me know how many items you wish to check so that I can make the prepayment for you.
Best,
He-Ran Kim
Wheeling Travel Associates

TEST 3 15
Canberra Airways

Express Luggage Drop-Off Service - Instructions


Upon arrival at the airport. Please follow these simple steps:
1. Print out your boarding pass at any of our check-in kiosks as you enter the terminal.
2. Follow directions to the express drop-off kiosk and place your items on the scales.
Show your photo ID and boarding pass to one of our agents, who will ask how many
bags you are checking.
3. Our agent will tag your bags and return your papers so you can proceed to Security
without delay.
NOTE: Express drop-off service is currently available only in Sydney, Melbourne, and
Brisbane.

181. According to the e-mail, why is Mr. Sukbara most likely going to Perth?
(A) To compete in a sports event
(B) To negotiate a corporate merger
(C) To promote his company’s products
(D) To visit clients near the city

182. What is true about Mr. Sukbara’s oversized luggage?


(A) It consists of sports equipment.
(B) It exceeds the weight limit.
(C) It will be packed by Ms. Kim.
(D) It was purchased at a trade show.

183. What does Ms. Kim offer to do for Mr. Sukbara?


(A) Make hotel reservations
(B) Handle a fee
(C) Schedule a delivery
(D) Arrange shuttle transportation
TEST 3 16
184. What is indicated about a boarding pass?
(A) It is attached to Ms. Kim's e-mail.
(B) It must be printed at home.
(C) It can be obtained only from an airline agent.
(D) It must be presented at a drop-off kiosk.

185. What is suggested about Mr. Sukbara regarding his return flight?
(A) Mr. Sukbara will be flying back to Sydney overnight.
(B) Mr. Sukbara will be purchasing his own return ticket.
(C) Mr. Sukbara will be unable to use the express drop-off service.
(D) Mr. Sukbara will be unable to modify his itinerary.

Questions 186-190 refer to the following Web page, e-mail, and article

http://www.newstarthome.org/donations

New Start Home stores accept donations of new or used furniture, appliances,
housewares, and building materials. Items should be in good condition. Items
that require repair or are stained or ripped cannot be accepted.
Proceeds from the sale of our goods are used to fund community projects, such
as educational programs, housing renovations, and neighborhood park
beautification.
How to donate:
1. Using our home screen, find the New Start Home nearest you by entering
your address into the search box.
2. Drop off your unneeded goods yourself or contact your nearest location to
schedule pickup of large items or bulk donations from your home or business.
3. Please check our Web site for the hours of each store location. —

TEST 3 17
From: [email protected]
To: [email protected]
Date: March 27
Re: Donation

Dear Mr. Perez,


I am the owner of the Morris Country Inn in Canton. It will be closing permanently
when T retire next month. 1 have many pieces of furniture in excellent condition—
beds, desks, easy chairs, and more. A friend suggested that this inventory could be
donated to your organization. The New Start Home branch in Hartford seems to be the
closest to my inn, and I see that you are the store manager there. We are located
almost 35 miles away. Can I arrange a pickup of these goods at my establishment?
Regards,
Brenda Morris
Morris Country Inn

Morris Country Inn Shutting


Its Doors
CANTON (April 27) - Brenda Morris watched the New Start Home
truck drive away, full of furnishings from the Morris Country Inn, She
has been the owner-operator of the inn, a local landmark, for 40 years.
“I am happy to be heading to Seaview Point, with its beaches and warm
weather,” remarked Ms. Morris. “And I now plan to spend time
volunteering and just relaxing. But the inn has been a big part of’ my
life, and it will be hard leaving this community.”
The property that the Morris Country Inn currently stands on has been
sold to the Brent Valley Development Group, which plans to convert
the building into apartment units over the coming year.

186. According to the Web page, what does New Start Home do with items it receives?
(A) It sells them.
TEST 3 18
(B) It donates them to schools.
(C) It sends them to be recycled.
(D) It repairs them.

187. How did Ms. Morris most likely learn the name of a manager at New Start Home?
(A) By searching online
(B) By e-mailing other organizations
(C) By reading an article in the local newspaper
(D) By participating in a community project

188. What is indicated about Ms. Morris in the email?


(A) She visited New Start Home with a friend.
(B) She is seeking a new job.
(C) She has decided to close a business.
(D) She needs directions to a business.

189. What is suggested about the New Start Home branch in Hartford?
(A) It furnishes hotels.
(B) It is staffed by students.
(C) It has sold out of its current inventory.
(D) It picks up donations in nearby towns.

190. According to the article, where is Ms. Morris planning to live next?
(A) In Hartford
(B) In Seaview Point
(C) In Canton
(D) In Brent Valley

TEST 3 19
Questions 191 -195 refer to the following e-mails and order form.

To: Imogen Chambers <[email protected]>


From: Reginald Lee < [email protected]>
Re: Office supplies order
Date: March 20
Dear Ms. Chambers,
We have a standing order filled by Champion Office Supply, with automatic
delivery to us on the first day of each month. I am writing because we would like to
modify our usual order for the upcoming month as outlined on the attached form.
Please note that we would like the ink toner that we have ordered in the past to be
replaced by a different brand as indicated. Furthermore, we would like to add item
WB918 to the order only this month, as we have recently hired new attorneys and
we are preparing additional office spaces for them. Please use our credit card
account that you have on file.
We continue to be pleased with the quality of your merchandise, especially the
recycled stationery products with our firm's logo.
Thank you.
Reginald Lee, Office Manager Cooper and
Colson Law

TEST 3 20
To: Reginald Lee <rlee @ cooperandcolsonlaw.org>
FROM: Imogen Chambers <ichambers @championos.com>
Re: Office supplies order
Date: March 21

Dear Mr. Lee,


We would be happy to accommodate your requests as outlined on your order form.
Unfortunately, however, we are currently out of the Witeglow brand whiteboards. I
can recommend another brand of magnetic whiteboard that has been well liked by
other customers called Stellar Whiteboards. They are considered the best on the
market. They are typically $85 each, but I am willing to provide four at the same cost
of the Witeglow brand, if you would like to give them a try. Just let me k now. Thank
you.
Kind regards,
Imogen Chambers

Order for: Cooper and Colson Law Delivery date: April 1


Contact: Reginald Lee

Item Description Item Quantity Price Per Unit Itemized


Number Total
Printed letterhead LH 228 10 Reams 54.00 540.00
Whiteboard pens WP263 10 packages of 4 4.99 49.90

Cytronics ink
CP576 8 42.00 336,00
toner cartridge

Witeglow Magnetic.
Whiteboard (50‘ x 35”) WB918 4 79.99 139.96

Champion Office Supply TAX: 74.75


TOTAL: $1320.61

191. What is the purpose of the first e-mail?


(A) To amend a regular order

TEST 3 21
(B) To report a delivery error
(C) To make a complaint about a product
(D) To confirm a delivery date

192. In the first e-mail, what is indicated about Cooper and Colson Law?
(A) It has just installed a new photocopier.
(B) It is currently expanding.
(C) It is in the process of relocating.
(D) It has just hired a new office manager.

193. What product is Mr. Lee particularly pleased with?


(A) Paper with company letterhead
(B) Whiteboard pens
(C) The Witeglow magnetic whiteboard
(D) The Cytronics ink toner cartridge

194. What item number identifies a replacement for a regularly ordered product?
(A) LH228
(B) WP263
(C) CP576
(D) WB918

195. How much will the law firm pay for each Stellar brand whiteboard?
(A) $49.90
(B) $54.00
(C) $79.99
(D) $85.00

TEST 3 22
Questions 196-200 refer to the following invitation, brochure and email.

Creative Tech Conference


Join us for the Tenth Annual Creative Tech Conference. Explore the latest
technologies with the top innovators in their fields. Enjoy a full day of
presentations, workshops. discussions, and exhibitions, culminating wilh a
keynote address by Ayana Gonzalez, the founder of Grutenhur Tech.
May 12, 9 A .M. - 6 P.M.
Bondal University
22 Markus Street
lone, California

Purchase tickets online at www,creativetechcon.com/tickets.


Interested in being a sponsor? See the attached sponsor benefits brochure.

TEST 3 23
Creative Tech Conference
Sponsor Benefits
We couldn’t run the Creative Tech Conference without the help of sponsors. In
addition to supporting entrepreneurs and innovators, sponsorship is a great way to get the
name of your business out to our 500+ attendees in various tech fields. See below for
sponsorship levels.
Innovator – 5,000$
Your company’s logo on a large banner displayed during the keynote address
Free four-hour exhibitor booth
Your company’s logo featured on our Web site and conference program
Half-price tickets for all employees that attend the conference
Creator - $3,000
Your company’s logo on a large banner displayed during the final reception
Free four-hour exhibitor booth
Your company’s logo featured on our Web site and conference program
Entrepreneur - $2,000
Your company’s logo featured on our Web site and conference program
Free four-hour exhibitor booth
Patron - $1,000
Your company‘s logo featured on our Web Site and conference program
Please contact [email protected] for more information

TEST 3 24
To: All Orlavel Analytics Staff
From: Edsel Skyers
Subject: Creative Tech Confere nce
Date: May 2

Dear Staff.

I hope you will attend the Creative Tech Conference on May 1 2. It is taking place nearby

at Bondal University. I have gone the past two years, and it is a great way to network and

stay informed about the newest trends in our field. An‹1 because we are a sponsor of the

event, our employees receive a discount on tickets. Plus, as some of you may know, the

keynote speaker is a former employee! Let me know if you have any questions.

Edsel Skyers
Product Development Director
Orlavel Analytics

196. What does the invitation state about the Creative Tech Conference?
(A) It is organized by university professors.
(B) University students can request free .
(C) It is a one-day conference.
(D) This is the first year the conference will take place.

197. According to the brochure, what is the benefit of sponsoring the conference?
(A) Sponsors can give a presentation at the conference.
(B) Sponsors are invited to a special reception.
(C) Sponsors can advertise their business to potential customers.
(D) Sponsors get free product samples.

TEST 3 25
198. Why did Mr. Skyers write the email?
(A) To introduce his staff a new employee
(B) To encourage his staff to attend an event
(C) To tell his staff about new technology
(D) To announce a research partnership with a university

199. What is indicated about Ms. Gozalez?


(A) She a sponsor of the Creative Tech Conference?
(B) She lives in lone, California.
(C) She opened a business 10 years ago.
(D) She previously worked for Orlavel Analytics.

200. What type of sponsor is Orlavel Analytics?


(A) Innovator
(B) Creator
(C) Entrepreneur
(D) Patron

TEST 3 26

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