Vi. Lesson 4 - Non Verbal Communication
Vi. Lesson 4 - Non Verbal Communication
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NON-VERBAL COMMUNICATION
Lesson Objectives:
When we talk about ‘communication’, we often mean ‘what we say’: the words
that we use. However, interpersonal communication is much more than the explicit
meaning of words, and the information or message that they convey. It also includes
implicit messages, whether intentional or not, which are expressed through non-verbal
behaviours.
1. Emphatic Gesture
2. Descriptive Gesture
3. Suggestive Gesture
2. Hand adverse - palm outward, away from the body to show stronger feeling of
dislike and suppressed complete rejection
3. Hand Index - first finger extended as if pointing to show or point out an idea,
a fact, a place, or a person
There are lots of gestures that used all over the world and they vary in meaning
depending on cultures. A very positive gesture in one culture may have a completely
different meaning in other cultures.
Click here to see more about the meanings of different gestures in different
cultures: https://www.slideshare.net/meryemx/meanings-of-hand-gestures-in-
differenet-cultures
Posture, or how you stand or sit, whether your arms are crossed, and so
on;
Eye contact, where the amount of eye contact often determines the level
of trust and trustworthiness;
Physiological changes, for example, you may sweat or blink more when
you are nervous, and your heart rate is also likely to increase. These are
almost impossible to control consciously and are therefore a very
important indicator of mental state.
In Conclusion
signs can be used to encourage people to talk about their concerns and can lead to a
greater shared understanding, which is, after all, the purpose of communication.
Reference: https://www.skillsyouneed.com/ips/nonverbal-communication.html
TASK: