PUBLIC

Document Version: 2H 2020 – 2021-03-19

HXM Suite End User System Requirements

© 2021 SAP SE or an SAP affiliate company. All rights reserved.

THE BEST RUN

Content

1 Change History for HXM Suite End User System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2 Technical Systems for SAP SuccessFactors HXM Suite. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

2.1 Supported Desktop Browsers for SAP SuccessFactors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
2.2 Supported Mobile Browsers in SAP SuccessFactors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
2.3 Browser Configuration Requirements for SAP SuccessFactors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Checking Your Network Bandwidth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.4 Mobile Application Support for SAP SuccessFactors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.5 Oracle Java Runtime Environment (JRE) for SAP SuccessFactors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.6 Workstation Operating Systems Supported in SAP SuccessFactors. . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.7 Supported Virtual Meeting Software for SAP SuccessFactors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.8 Adobe Flash Player Requirements for SAP SuccessFactors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.9 Adobe Acrobat Reader for SAP SuccessFactors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.10 Supported Document Types in SAP SuccessFactors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.11 AICC and SCORM Support for SAP SuccessFactors Learning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.12 Accessibility Support in SAP SuccessFactors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

HXM Suite End User System Requirements

2 PUBLIC Content
1 Change History for HXM Suite End User
System Requirements

Date Description

April 17, 2020 Updated additional system requirements for People Analytics,
embedded edition (Report - Story) in the following topics:
● Supported Desktop Browsers for SAP SuccessFactors
[page 6]
● Supported Mobile Browsers in SAP SuccessFactors [page
7]
● Browser Configuration Requirements for SAP
SuccessFactors [page 9]

November 13, 2019 ● Updated the Additional Information section on the Mobile
Application Support for SAP SuccessFactors page to
reflect the correct app store for downloading the app for
users in the China market. The Tencent App Store is now
the only app store for downloading the SAP
SuccessFactors Mobile Android app in China.
● Updated the Operating Systems section on the Mobile
Application Support for SAP SuccessFactors page to
reflect the end of support for iOS 11.X and below. We now
support iOS 12.0 and above.

September 6, 2019 Use of Edge is restricted to exclude Workforce Analytics,

Strategic Workforce Planning and Online Report Designer.

November 30, 2018 Added instructions how to check your network bandwidth to
see if it meets the minimum requirements for optimal
application performance.

September 5, 2018 Update to the Supported Mobile Browsers section includes:

● End of support for Google Android 4.1 + default browser.

We now support Google Android 7.0 + default browser.

Update to the Mobile Application Support section includes:

● End of support for iOS 10.0 and below. We now support

iOS 11.0 and above.

April 11, 2018 We now support Microsoft Edge for Offline Player in Learning.

March 9, 2018 Updates to the Mobile Application Support include:

● The Devices section was updated to remove iOS iPad 3, 4,

and iPad Mini (1st generation) support.

HXM Suite End User System Requirements

Change History for HXM Suite End User System Requirements PUBLIC 3
Date Description

● An Additional Information section was added to provide

information about the need to upgrade to the most
current release and for details about the versions of the
SAP SuccessFactors Mobile app that are supported.

November 27, 2017 Updates to the Mobile Application Support include:

● The Devices section was updated to remove iOS iPad 2

support and to change iPhone support to 5S and above.
Android support for the Samsung Galaxy S8 was added.
● The Operating Systems section was updated to support
for iOS 10.0 and above.

HXM Suite End User System Requirements

4 PUBLIC Change History for HXM Suite End User System Requirements
2 Technical Systems for SAP SuccessFactors
HXM Suite

For most of SAP SuccessFactors HXM Suite, you can use a standard browser or a standard mobile device, but in
some specific cases, you need a more specific technical system.

Most end users experience SAP SuccessFactors through their mobile devices or through a web browser on their
workstations. In some specific cases, however, we do require additional systems and connectivity or we want to
assure you of our commitment to special cases. In general, these other applications, standards, or vendors fall into
what we call our technical system. They are part of the technology infrastructure that you need to take advantage
of the features.

Some examples of a technical landscape include:

● Like all companies, we require some common browser settings for our suite and a standard mobile OS for our
mobile apps.
● Some parts of our suite allow you to generate PDF files. To read those files, you need a PDF reader and we want
you to know the versions of those applications that we support.
● Some customers create structured learning content using SCORM or AICC, so we want you to know the
versions of those standards we support.
● Some customers want to integrate with third party meeting rooms, so we want you to know the vendors that
we support and the versions of their products that we support.
● We want to assure you that we are committed to creating a technical system that is an accessible system.

Supported Desktop Browsers for SAP SuccessFactors [page 6]

SAP SuccessFactors supports these desktop browsers.

Supported Mobile Browsers in SAP SuccessFactors [page 7]

SAP SuccessFactors supports these mobile browsers.

Browser Configuration Requirements for SAP SuccessFactors [page 9]

SAP SuccessFactors requires browsers to be configured with these attributes.

Mobile Application Support for SAP SuccessFactors [page 11]

SAP SuccessFactors Mobile app supports these configurations.

Oracle Java Runtime Environment (JRE) for SAP SuccessFactors [page 13]
SAP SuccessFactors requires JRE in these cases.

Workstation Operating Systems Supported in SAP SuccessFactors [page 14]

SAP SuccessFactors supports these workstations operating systems.

Supported Virtual Meeting Software for SAP SuccessFactors [page 15]

SAP SuccessFactors supports these virtual meeting rooms for virtual classrooms.

Adobe Flash Player Requirements for SAP SuccessFactors [page 16]

SAP SuccessFactors requires Adobe Flash Player in some cases.

Adobe Acrobat Reader for SAP SuccessFactors [page 17]

SAP SuccessFactors requires Adobe Acrobat Reader in some cases.

Supported Document Types in SAP SuccessFactors [page 17]

SAP SuccessFactors supports these document types.

HXM Suite End User System Requirements

Technical Systems for SAP SuccessFactors HXM Suite PUBLIC 5
 AICC and SCORM Support for SAP SuccessFactors Learning [page 18]
SAP SuccessFactors Learning supports these versions of structured online leaning content.

Accessibility Support in SAP SuccessFactors [page 19]

SAP SuccessFactors is committed to accessible software.

2.1 Supported Desktop Browsers for SAP SuccessFactors

SAP SuccessFactors supports these desktop browsers.

Supported Versions

● Microsoft Internet Explorer 11 (Internet Explorer 10 Metro is not supported at this time)
● Microsoft Edge
● Chromium Edge
● Mozilla Firefox
● Apple Safari
● Google Chrome

Additional Information

We are committed to supporting the most recent versions of Internet Explorer. Internet Explorer 9 and 10 are no
longer supported because Microsoft ended support for these browsers on January 12, 2016.

The supported Internet Explorer browser is used in certification testing.

Internet Explorer compatibility and Enterpise Mode are not supported.

Microsoft Edge is not recommended for users of the Workforce Analytics, Strategic Workforce Planning and Online
Report Designer products. For these products, we recommend the other browsers listed. We cannot guarantee
fixes for Edge defects specific to these products.

Administrators who want to use the SAP SuccessFactors Learning question editor (QE) must log in to the
administration environment with Internet Explorer in both browser mode and document compatibility mode. Using
the developer tools (press F12), set the browser mode to Internet Explorer 7 and document mode to Internet
Explorer 7 standards.

Google, Apple, and Mozilla release continuous updates to their Chrome, Safari, and Firefox browsers. We make
every effort to fully test and support the latest versions as they are released. However, if defects are introduced with
OEM-specific browser software, we cannot guarantee fixes in all cases.

The People Analytics, embedded edition solution (Report - Story) works with Internet Explorer 11 and the latest
versions of Google Chrome and Microsoft Edge. However, Internet Explorer 11 doesn't support all the "Report -
Story" features. For more information, read the "System Requirements and Technical Prerequisites" topic in the
"SAP Analytics Cloud Help" guide.

HXM Suite End User System Requirements

6 PUBLIC Technical Systems for SAP SuccessFactors HXM Suite
For additional system requirements, see your web browser documentation.

Parent topic: Technical Systems for SAP SuccessFactors HXM Suite [page 5]

Related Information

Supported Mobile Browsers in SAP SuccessFactors [page 7]

Browser Configuration Requirements for SAP SuccessFactors [page 9]
Mobile Application Support for SAP SuccessFactors [page 11]
Oracle Java Runtime Environment (JRE) for SAP SuccessFactors [page 13]
Workstation Operating Systems Supported in SAP SuccessFactors [page 14]
Supported Virtual Meeting Software for SAP SuccessFactors [page 15]
Adobe Flash Player Requirements for SAP SuccessFactors [page 16]
Adobe Acrobat Reader for SAP SuccessFactors [page 17]
Supported Document Types in SAP SuccessFactors [page 17]
AICC and SCORM Support for SAP SuccessFactors Learning [page 18]
Accessibility Support in SAP SuccessFactors [page 19]
System Requirements and Technical Prerequisites for SAP Analytics Cloud

2.2 Supported Mobile Browsers in SAP SuccessFactors

SAP SuccessFactors supports these mobile browsers.

Supported Mobile Browsers

● Apple Safari for iOS 13.0 +

● Google Android 7.0 + default browser
● Google Chrome for Android

Additional Information

If you want mobile access, please use the SAP SuccessFactors Mobile Application. Not all features and tasks are
supported on mobile devices.

When using the Safari browser to access SAP SuccessFactors HXM Suite on your iPad, the following settings are
required. (These settings are not required if you use the SAP SuccessFactors Mobile App.)

● Block Cookies Always Allow

HXM Suite End User System Requirements

Technical Systems for SAP SuccessFactors HXM Suite PUBLIC 7
 You can try the setting Allow from Websites I Visit. However, if you encounter issues, use the setting Always
Allow.
● Block Pop-Ups Off

We do not support SAP SuccessFactors Learning Administration on mobile browsers.

We do not support People Analytics, embedded edition (Report - Story) on mobile browsers.

Parent topic: Technical Systems for SAP SuccessFactors HXM Suite [page 5]

Related Information

Supported Desktop Browsers for SAP SuccessFactors [page 6]

Browser Configuration Requirements for SAP SuccessFactors [page 9]
Mobile Application Support for SAP SuccessFactors [page 11]
Oracle Java Runtime Environment (JRE) for SAP SuccessFactors [page 13]
Workstation Operating Systems Supported in SAP SuccessFactors [page 14]
Supported Virtual Meeting Software for SAP SuccessFactors [page 15]
Adobe Flash Player Requirements for SAP SuccessFactors [page 16]
Adobe Acrobat Reader for SAP SuccessFactors [page 17]
Supported Document Types in SAP SuccessFactors [page 17]
AICC and SCORM Support for SAP SuccessFactors Learning [page 18]
Accessibility Support in SAP SuccessFactors [page 19]

HXM Suite End User System Requirements

8 PUBLIC Technical Systems for SAP SuccessFactors HXM Suite
2.3 Browser Configuration Requirements for SAP
SuccessFactors

SAP SuccessFactors requires browsers to be configured with these attributes.

Supported Configuration

Client Configuration Setting Additional Information

Network bandwidth Recommended connection speed 300 - In general, HXM Suite requires no more
400 kbit/s bandwidth than is required to surf the In­
ternet. All application modules are de­
signed for speed and responsiveness
with minimal use of large graphic files.

For People Analytics, embedded edition

(Report - Story), the minimum band­
width requirement is 500-800 kbit/s per
user.

Screen resolution XGA 1024x768 (high color) or higher For People Analytics, embedded edition
(Report - Story), the Widescreen resolu­
tion requirement is 1366x766 or higher.

Minimum recommended cache size 250 MB SAP SuccessFactors is a Web 2.0 appli­
cation. We recommend allowing browser
caching because we use it heavily for
static content such as image files, CSS
files, and JavaScript files. If you clear
your cache, the browser does not per­
form as well until the deleted files are
downloaded again to the browser and
cached for use next time.

Newer web pages must be enabled.

HTTP 1.1 Enable

JavaScript Enable

Cookies Enable web browser session cookies for Third-party cookies need to be enabled
authentication purposes
when using certain modules, such as
SAP SuccessFactors Learning and Work­
force Analytics.

Pop-up windows Allow pop-up windows from SAP Suc­

cessFactors domains

HXM Suite End User System Requirements

Technical Systems for SAP SuccessFactors HXM Suite PUBLIC 9
Additional Information

SAP SuccessFactors Learning can be launched from a third party site but must be launched in its own window. For
example, you can launch Learning from your corporate portal, but it must launch into its own window.

For using People Analytics, embedded edition (Report - Story) on Microsoft based Operating Systems, the
recommended power option is the "High Performance" mode for improved Javascript performance.

Parent topic: Technical Systems for SAP SuccessFactors HXM Suite [page 5]

Related Information

Supported Desktop Browsers for SAP SuccessFactors [page 6]

Supported Mobile Browsers in SAP SuccessFactors [page 7]
Mobile Application Support for SAP SuccessFactors [page 11]
Oracle Java Runtime Environment (JRE) for SAP SuccessFactors [page 13]
Workstation Operating Systems Supported in SAP SuccessFactors [page 14]
Supported Virtual Meeting Software for SAP SuccessFactors [page 15]
Adobe Flash Player Requirements for SAP SuccessFactors [page 16]
Adobe Acrobat Reader for SAP SuccessFactors [page 17]
Supported Document Types in SAP SuccessFactors [page 17]
AICC and SCORM Support for SAP SuccessFactors Learning [page 18]
Accessibility Support in SAP SuccessFactors [page 19]

2.3.1 Checking Your Network Bandwidth

Determine whether your network supports the optimal application performance by using the SAP SuccessFactors
Diagnostics tool.

Context

In general, SAP SuccessFactors HXM Suite requires no more bandwidth than is required to surf the Internet. All
application modules are designed for speed and responsiveness with minimal use of large graphic files.

Procedure

1. Open the diagnostics tool by the URL: https://<domain>/diagnostic/main.

Use the same domain of the URL that you use to access the SAP SuccessFactors solutions.

HXM Suite End User System Requirements

10 PUBLIC Technical Systems for SAP SuccessFactors HXM Suite
2. Go to the Tests section of the tool and run the bandwidth test.

Results

The tool returns your network bandwidth. If it is below 300 Kbits per second, it is highlighted in red. When it is
below 300 Kbits per second, the performance of the application is compromised. To optimize the performance,
contact your IT support to increase the network bandwidth.

2.4 Mobile Application Support for SAP SuccessFactors

SAP SuccessFactors Mobile app supports these configurations.

Hardware/Software What's Supported Additional Information

Devices iOS: Android Notes:

● iPhone 6 and above ● Due to the breadth of the Android

● iPad 5, 6, 7 device market and carrier and OEM

● iPad Air modifications to Android, SAP Suc­

cessFactors Mobile tests a subset of
● iPad Pro
the most popular devices. We up­
● iPad mini
date the list of supported devices
Android: each quarter.

See the Additional Information column ● Unlisted devices should work if they

for important Android notes. meet the minimum OS require­

ments.
● Samsung Galaxy S8, S9, S10, S20
● Some Android tablets meet these
● Samsung Galaxy Note 8, Note 9,
requirements and will be able to run
Note 10
the SAP SuccessFactors Mobile app,
● Google Pixel 2, 3, 4 but they are not officially supported.
● Huawei P10, P20, P30, P40
● Xiaomi Redmi Note 5 and above  Note
● Xiaomi Redmi Note 5 Pro and above Some Android device manufacturers
include software that is typically
used to gain root access to the de­
vice, as part of their ROM image. If
the SAP SuccessFactors Mobile app
detects this suspicious software, the
user will not be able to activate on
that device.

Operating Systems ● iOS 13.0 and above

● Android OS 7.0 and above

HXM Suite End User System Requirements

Technical Systems for SAP SuccessFactors HXM Suite PUBLIC 11
Hardware/Software What's Supported Additional Information

Transport layer security (TLS) TLS 1.2 Apple iOS 9.0 and later devices require
TLS 1.2 from the server.

Additional Information

The SAP SuccessFactors Mobile app is released every month, except for January. To ensure that all SAP
SuccessFactors Mobile app users can take advantage of data protection and privacy features, and the latest
security updates, features, and bug fixes, customers should ensure that employees' devices are set to
automatically upgrade (or have a process to upgrade employees' devices) to the most current release of the Mobile
app. Releases of the Mobile app are available by downloading the app through the Apple App Store and Google Play
Store. For users in China, the Android app can be downloaded through the Tencent App Store. SAP SuccessFactors
Mobile provides support for only the current version of the app and the two previous versions. Support for older
versions may change at SAP’s sole discretion at any time.

Parent topic: Technical Systems for SAP SuccessFactors HXM Suite [page 5]

Related Information

Supported Desktop Browsers for SAP SuccessFactors [page 6]

Supported Mobile Browsers in SAP SuccessFactors [page 7]
Browser Configuration Requirements for SAP SuccessFactors [page 9]
Oracle Java Runtime Environment (JRE) for SAP SuccessFactors [page 13]
Workstation Operating Systems Supported in SAP SuccessFactors [page 14]
Supported Virtual Meeting Software for SAP SuccessFactors [page 15]
Adobe Flash Player Requirements for SAP SuccessFactors [page 16]
Adobe Acrobat Reader for SAP SuccessFactors [page 17]
Supported Document Types in SAP SuccessFactors [page 17]
AICC and SCORM Support for SAP SuccessFactors Learning [page 18]
Accessibility Support in SAP SuccessFactors [page 19]

HXM Suite End User System Requirements

12 PUBLIC Technical Systems for SAP SuccessFactors HXM Suite
2.5 Oracle Java Runtime Environment (JRE) for SAP
SuccessFactors

SAP SuccessFactors requires JRE in these cases.

Required cases for JRE

● 1.6 or higher to use video and audio recording

● 1.7 to use Plateau Report Designer (PRD) 4.4.1
● Customers who host their content outside of the SuccessFactors domain can elect to require JRE for content
tracking in a cross-domain solution.

Additional Information

To use general functionality, HXM Suite does not require you to install any plug-ins or JRE on end-user systems.

 Note

Due to recent changes in Java security policy and Oracle's introduction of the JRE security baseline concept,
you may have to upgrade your client JRE to the most recent version so that these JRE-dependent functions
work correctly.

Parent topic: Technical Systems for SAP SuccessFactors HXM Suite [page 5]

Related Information

Supported Desktop Browsers for SAP SuccessFactors [page 6]

Supported Mobile Browsers in SAP SuccessFactors [page 7]
Browser Configuration Requirements for SAP SuccessFactors [page 9]
Mobile Application Support for SAP SuccessFactors [page 11]
Workstation Operating Systems Supported in SAP SuccessFactors [page 14]
Supported Virtual Meeting Software for SAP SuccessFactors [page 15]
Adobe Flash Player Requirements for SAP SuccessFactors [page 16]
Adobe Acrobat Reader for SAP SuccessFactors [page 17]
Supported Document Types in SAP SuccessFactors [page 17]
AICC and SCORM Support for SAP SuccessFactors Learning [page 18]
Accessibility Support in SAP SuccessFactors [page 19]

HXM Suite End User System Requirements

Technical Systems for SAP SuccessFactors HXM Suite PUBLIC 13
2.6 Workstation Operating Systems Supported in SAP
SuccessFactors

SAP SuccessFactors supports these workstations operating systems.

Supported Workstation Operating Systems

● Microsoft Windows 8+
● Microsoft Windows 10
● Apple Mac OSX Mavericks or higher

Additional Information

In most cases, SAP SuccessFactors isn’t dependent on any specific operating system because our capabilities are
accessible through a web browser. Exceptions:

● Learning Management System (LMS) offline player, which must be installed on users' machines. The offline
player is supported on any of the following Operating Systems:
○ Windows 8 or a higher version
○ Mac OS 10.8 or higher version
● Learning Report Designer requires the latest version of Windows 8 or Windows 10.

For additional system requirements, see your operating system documentation.

Parent topic: Technical Systems for SAP SuccessFactors HXM Suite [page 5]

Related Information

Supported Desktop Browsers for SAP SuccessFactors [page 6]

Supported Mobile Browsers in SAP SuccessFactors [page 7]
Browser Configuration Requirements for SAP SuccessFactors [page 9]
Mobile Application Support for SAP SuccessFactors [page 11]
Oracle Java Runtime Environment (JRE) for SAP SuccessFactors [page 13]
Supported Virtual Meeting Software for SAP SuccessFactors [page 15]
Adobe Flash Player Requirements for SAP SuccessFactors [page 16]
Adobe Acrobat Reader for SAP SuccessFactors [page 17]
Supported Document Types in SAP SuccessFactors [page 17]
AICC and SCORM Support for SAP SuccessFactors Learning [page 18]
Accessibility Support in SAP SuccessFactors [page 19]

HXM Suite End User System Requirements

14 PUBLIC Technical Systems for SAP SuccessFactors HXM Suite
2.7 Supported Virtual Meeting Software for SAP
SuccessFactors

SAP SuccessFactors supports these virtual meeting rooms for virtual classrooms.

Supported Virtual Meeting Software

For cloud software, we support the most recent software available during our testing cycle. However, cloud vendors
ensure that APIs are backwards compatible with earlier versions of their cloud software. This means that Learning
and cloud software integration tested with one version shouldn’t break when a new version of the cloud software is
released.

● Adobe Connect Meetings 11 (cloud only)

● Cisco WebEx Training Center WBS40 (cloud only)
● Cisco WebEx Meeting Center WBS40 (cloud only)
● Microsoft Lync 2013 (on-premise)
● Microsoft Skype for Business Server 2016 (on-premise)
● Zoom Meeting 2.0 (cloud only)
● Zoom Webinar 2.0 (cloud only)

 Note

For Adobe meeting room software, we support Adobe Connect Meetings, not Seminars or Webinars.

Additional Information

Virtual meeting software provides a space for virtual classrooms in SAP SuccessFactors Learning. Users can join
the virtual meeting room to interact with an instructor and classmates. The clients install in a standard way, as if
users clicked a meeting invitation link in an email message.

Parent topic: Technical Systems for SAP SuccessFactors HXM Suite [page 5]

Related Information

Supported Desktop Browsers for SAP SuccessFactors [page 6]

Supported Mobile Browsers in SAP SuccessFactors [page 7]
Browser Configuration Requirements for SAP SuccessFactors [page 9]
Mobile Application Support for SAP SuccessFactors [page 11]
Oracle Java Runtime Environment (JRE) for SAP SuccessFactors [page 13]
Workstation Operating Systems Supported in SAP SuccessFactors [page 14]

HXM Suite End User System Requirements

Technical Systems for SAP SuccessFactors HXM Suite PUBLIC 15
Adobe Flash Player Requirements for SAP SuccessFactors [page 16]
Adobe Acrobat Reader for SAP SuccessFactors [page 17]
Supported Document Types in SAP SuccessFactors [page 17]
AICC and SCORM Support for SAP SuccessFactors Learning [page 18]
Accessibility Support in SAP SuccessFactors [page 19]

2.8 Adobe Flash Player Requirements for SAP SuccessFactors

SAP SuccessFactors requires Adobe Flash Player in some cases.

Required Flash Player Version

We require Flash Player 10 or higher in these cases:

● SAP Jam video functionality

● SAP SuccessFactors Learning administration
● SAP SuccessFactors Recruiting Marketing "Recruiter Dash"
● Advanced UI features, such as succession lineage charts and instructional videos

Additional Information

 Note

Adobe plans to end support for Flash Player in 2020.

Parent topic: Technical Systems for SAP SuccessFactors HXM Suite [page 5]

Related Information

Supported Desktop Browsers for SAP SuccessFactors [page 6]

Supported Mobile Browsers in SAP SuccessFactors [page 7]
Browser Configuration Requirements for SAP SuccessFactors [page 9]
Mobile Application Support for SAP SuccessFactors [page 11]
Oracle Java Runtime Environment (JRE) for SAP SuccessFactors [page 13]
Workstation Operating Systems Supported in SAP SuccessFactors [page 14]
Supported Virtual Meeting Software for SAP SuccessFactors [page 15]
Adobe Acrobat Reader for SAP SuccessFactors [page 17]

HXM Suite End User System Requirements

16 PUBLIC Technical Systems for SAP SuccessFactors HXM Suite
Supported Document Types in SAP SuccessFactors [page 17]
AICC and SCORM Support for SAP SuccessFactors Learning [page 18]
Accessibility Support in SAP SuccessFactors [page 19]

2.9 Adobe Acrobat Reader for SAP SuccessFactors

SAP SuccessFactors requires Adobe Acrobat Reader in some cases.

We require Adobe Acrobat Reader 11 or later to open .pdf document.

Parent topic: Technical Systems for SAP SuccessFactors HXM Suite [page 5]

Related Information

Supported Desktop Browsers for SAP SuccessFactors [page 6]

Supported Mobile Browsers in SAP SuccessFactors [page 7]
Browser Configuration Requirements for SAP SuccessFactors [page 9]
Mobile Application Support for SAP SuccessFactors [page 11]
Oracle Java Runtime Environment (JRE) for SAP SuccessFactors [page 13]
Workstation Operating Systems Supported in SAP SuccessFactors [page 14]
Supported Virtual Meeting Software for SAP SuccessFactors [page 15]
Adobe Flash Player Requirements for SAP SuccessFactors [page 16]
Supported Document Types in SAP SuccessFactors [page 17]
AICC and SCORM Support for SAP SuccessFactors Learning [page 18]
Accessibility Support in SAP SuccessFactors [page 19]

2.10 Supported Document Types in SAP SuccessFactors

SAP SuccessFactors supports these document types.

Except as indicated below, SAP SuccessFactors supports the following document types: BMP, CSV, DOC, GIF, HTM,
HTML, JPEG, JPG, PDF, PNG, PPT, RTF, TXT, XLS, XML. In addition,SAP SuccessFactors Learning supports XLSX
and DOCX.

Analytics supports the document types shown in the following table.

HXM Suite End User System Requirements

Technical Systems for SAP SuccessFactors HXM Suite PUBLIC 17
 Online Report De­
signer
Ad Hoc Report
(Ad Hoc Live Data Builder & Business
& Employee Cen­ Intelligence and
Ad Hoc Report Tiles & Dash­ tral Advanced Re­ Reporting Tool Pixel Perfect Tal­
Builder boards porting) (BIRT) LMS & BIRT ent Cards

CSV, PDF, PPT, XLS, Online only CSV, DOC, DOCX, CSV, PDF, PPT, XLS, CSV, HTML, PDF PDF, PPT, PPTX,
XLSX PDF, PPT, XLS, XLSX, Word
XLSX

Parent topic: Technical Systems for SAP SuccessFactors HXM Suite [page 5]

Related Information

Supported Desktop Browsers for SAP SuccessFactors [page 6]

Supported Mobile Browsers in SAP SuccessFactors [page 7]
Browser Configuration Requirements for SAP SuccessFactors [page 9]
Mobile Application Support for SAP SuccessFactors [page 11]
Oracle Java Runtime Environment (JRE) for SAP SuccessFactors [page 13]
Workstation Operating Systems Supported in SAP SuccessFactors [page 14]
Supported Virtual Meeting Software for SAP SuccessFactors [page 15]
Adobe Flash Player Requirements for SAP SuccessFactors [page 16]
Adobe Acrobat Reader for SAP SuccessFactors [page 17]
AICC and SCORM Support for SAP SuccessFactors Learning [page 18]
Accessibility Support in SAP SuccessFactors [page 19]

2.11 AICC and SCORM Support for SAP SuccessFactors

Learning

SAP SuccessFactors Learning supports these versions of structured online leaning content.

● AICC
● SCORM 1.2
● SCORM 2004 2nd Edition
● SCORM 2004 4th Edition

Parent topic: Technical Systems for SAP SuccessFactors HXM Suite [page 5]

HXM Suite End User System Requirements

18 PUBLIC Technical Systems for SAP SuccessFactors HXM Suite
Related Information

Supported Desktop Browsers for SAP SuccessFactors [page 6]

Supported Mobile Browsers in SAP SuccessFactors [page 7]
Browser Configuration Requirements for SAP SuccessFactors [page 9]
Mobile Application Support for SAP SuccessFactors [page 11]
Oracle Java Runtime Environment (JRE) for SAP SuccessFactors [page 13]
Workstation Operating Systems Supported in SAP SuccessFactors [page 14]
Supported Virtual Meeting Software for SAP SuccessFactors [page 15]
Adobe Flash Player Requirements for SAP SuccessFactors [page 16]
Adobe Acrobat Reader for SAP SuccessFactors [page 17]
Supported Document Types in SAP SuccessFactors [page 17]
Accessibility Support in SAP SuccessFactors [page 19]

2.12 Accessibility Support in SAP SuccessFactors

SAP SuccessFactors is committed to accessible software.

We are committed to delivering software that is usable by individuals with disabilities. Although our applications
include many accessibility features, they are currently not fully optimized for accessibility. You may need to provide
client-side, third-party assistive technologies, such as the JAWS screen reader, to be used in conjunction with SAP
SuccessFactors applications. Detailed documents such as the Voluntary Product Accessibility Template (VPAT) or
Web Content Accessibility Guidelines (WCAG) 2.0 are available for some SAP SuccessFactors applications from
your account executive upon request.

 Note

For more information, refer to Accessibility in SAP SuccessFactors documentation on the SAP Help Portal.

Parent topic: Technical Systems for SAP SuccessFactors HXM Suite [page 5]

Related Information

Supported Desktop Browsers for SAP SuccessFactors [page 6]

Supported Mobile Browsers in SAP SuccessFactors [page 7]
Browser Configuration Requirements for SAP SuccessFactors [page 9]
Mobile Application Support for SAP SuccessFactors [page 11]
Oracle Java Runtime Environment (JRE) for SAP SuccessFactors [page 13]
Workstation Operating Systems Supported in SAP SuccessFactors [page 14]
Supported Virtual Meeting Software for SAP SuccessFactors [page 15]
Adobe Flash Player Requirements for SAP SuccessFactors [page 16]

HXM Suite End User System Requirements

Technical Systems for SAP SuccessFactors HXM Suite PUBLIC 19
Adobe Acrobat Reader for SAP SuccessFactors [page 17]
Supported Document Types in SAP SuccessFactors [page 17]
AICC and SCORM Support for SAP SuccessFactors Learning [page 18]

HXM Suite End User System Requirements

20 PUBLIC Technical Systems for SAP SuccessFactors HXM Suite
Important Disclaimers and Legal Information

Hyperlinks
Some links are classified by an icon and/or a mouseover text. These links provide additional information.
About the icons:

● Links with the icon : You are entering a Web site that is not hosted by SAP. By using such links, you agree (unless expressly stated otherwise in your agreements
with SAP) to this:

● The content of the linked-to site is not SAP documentation. You may not infer any product claims against SAP based on this information.
● SAP does not agree or disagree with the content on the linked-to site, nor does SAP warrant the availability and correctness. SAP shall not be liable for any
damages caused by the use of such content unless damages have been caused by SAP's gross negligence or willful misconduct.

● Links with the icon : You are leaving the documentation for that particular SAP product or service and are entering a SAP-hosted Web site. By using such links, you
agree that (unless expressly stated otherwise in your agreements with SAP) you may not infer any product claims against SAP based on this information.

Videos Hosted on External Platforms

Some videos may point to third-party video hosting platforms. SAP cannot guarantee the future availability of videos stored on these platforms. Furthermore, any
advertisements or other content hosted on these platforms (for example, suggested videos or by navigating to other videos hosted on the same site), are not within the
control or responsibility of SAP.

Beta and Other Experimental Features

Experimental features are not part of the officially delivered scope that SAP guarantees for future releases. This means that experimental features may be changed by SAP at
any time for any reason without notice. Experimental features are not for productive use. You may not demonstrate, test, examine, evaluate or otherwise use the
experimental features in a live operating environment or with data that has not been sufficiently backed up.
The purpose of experimental features is to get feedback early on, allowing customers and partners to influence the future product accordingly. By providing your feedback
(e.g. in the SAP Community), you accept that intellectual property rights of the contributions or derivative works shall remain the exclusive property of SAP.

Example Code
Any software coding and/or code snippets are examples. They are not for productive use. The example code is only intended to better explain and visualize the syntax and
phrasing rules. SAP does not warrant the correctness and completeness of the example code. SAP shall not be liable for errors or damages caused by the use of example
code unless damages have been caused by SAP's gross negligence or willful misconduct.

Gender-Related Language
We try not to use gender-specific word forms and formulations. As appropriate for context and readability, SAP may use masculine word forms to refer to all genders.

HXM Suite End User System Requirements

Important Disclaimers and Legal Information PUBLIC 21
www.sap.com/contactsap

© 2021 SAP SE or an SAP affiliate company. All rights reserved.

No part of this publication may be reproduced or transmitted in any form

or for any purpose without the express permission of SAP SE or an SAP
affiliate company. The information contained herein may be changed
without prior notice.

Some software products marketed by SAP SE and its distributors

contain proprietary software components of other software vendors.
National product specifications may vary.

These materials are provided by SAP SE or an SAP affiliate company for

informational purposes only, without representation or warranty of any
kind, and SAP or its affiliated companies shall not be liable for errors or
omissions with respect to the materials. The only warranties for SAP or
SAP affiliate company products and services are those that are set forth
in the express warranty statements accompanying such products and
services, if any. Nothing herein should be construed as constituting an
additional warranty.

SAP and other SAP products and services mentioned herein as well as
their respective logos are trademarks or registered trademarks of SAP
SE (or an SAP affiliate company) in Germany and other countries. All
other product and service names mentioned are the trademarks of their
respective companies.

Please see https://www.sap.com/about/legal/trademark.html for

additional trademark information and notices.

THE BEST RUN