Organisation Behaviour-Set 1

Multiple Choice Single Answer

Question Intermittent bright flashes of light affect :-
Correct Answer Productivity
Your Answer Productivity

Select The Blank

Question ________ groups operating within the work settings exert
strong social controls over the work habits and performance of the
individual workers.
Correct Answer Informal
Your Answer Informal

Multiple Choice Single Answer

Question In Custodial organization model, managerial orientation is :-
Correct Answer Money
Your Answer Money

True/False
Question The Porter-Lawler model states that effort necessarily leads to
performance and satisfaction.
Correct Answer False
Your Answer False

Multiple Choice Multiple Answer

Question The cost of tensions and worries created by wrong kind of
personalities are enormous in terms of.
Correct Answer Employee-employer relation. , Supervisor-
subordinate relation. , Peers relations.
Your Answer Employee-employer relation. , Supervisor-subordinate
relation. , Peers relations.

Multiple Choice Single Answer

 Question Mr.A and Mr.B differ in their process to achieve the 20% target
of sales growth. Under which category will be classify this conflict?
Correct Answer Procedural conflict
Your Answer Procedural conflict

True/False
Question Feeling of insecurity usually makes a man under-productive.
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer

Question Major determinants of personality
Correct Answer Biological , Situation
Your Answer Biological , Situation

True/False
Question Promotion is recognition of one's capabilities to shoulder higher
responsibilities.
Correct Answer True
Your Answer True

True/False
Question The ego is reality-oriented part of thinking; it is largely practical
and works in an executive capacity.
Correct Answer True
Your Answer True

Multiple Choice Single Answer

Question According to the Vroom's theory, what will be the value of
expectancy when an event is bound to occur?
Correct Answer One
Your Answer One

Multiple Choice Multiple Answer

 Question Commanlities and differences suggest in certain respects,
every person is like
Correct Answer All other people , Some other people , No other
person
Your Answer All other people , Some other people , No other person

Multiple Choice Single Answer

Question Employees resist change due to which of the following
reasons?
Correct Answer Economic reasons
Your Answer Economic reasons

True/False
Question All parts of the organizational system are independent.
Correct Answer False
Your Answer False

Multiple Choice Single Answer

Question Kevin joined as the new regional executive on the 1st of this
month. Immediately after joining, Kevin called for a meeting with all his
subordinates. Now, he is interested in knowing how successful he was in
transferring his message to the employees. How can Kevin achieve his
objective?
Correct Answer Through feedback session
Your Answer Through feedback session

True/False
Question The reward and punishment approach causes continuance of
desired and sustained behavior over a longer period of time.
Correct Answer False
Your Answer True

Multiple Choice Multiple Answer

Question What sort of communication is considered to be more effective
in modern organization?
 Correct Answer On-going , Informal , Dynamic
Your Answer On-going , Informal , Dynamic

True/False
Question Superego is the moralistic segment of the human personality.
Correct Answer True
Your Answer True

True/False
Question Communication can be characterized as vertical, horizontal or
diagonal.
Correct Answer True
Your Answer True

Match The Following

Question Correct Answer Your Answer

Ideal self Roger Roger

Per sonare to sound through Frend

Ego Frend to sound through

TraitsAll port All port

Physical structuring Sheldon Sheldon

Multiple Choice Single Answer

Question Which personality theories give recognition to continuity of
personalities?
Correct Answer Trait
Your Answer Trait

Select The Blank

 Question While dealing with management of change, ________
technique used to diagnose the problem is considered as a rich source of
data.
Correct Answer Interviews
Your Answer Interviews

Select The Blank

Question Perception is a ________ process.
Correct Answer Psychological
Your Answer Time-consuming

Multiple Choice Multiple Answer

Question Identify the process influence personality development.
Correct Answer Socialization process , Identification process
Your Answer Socialization process , Identification process

Multiple Choice Multiple Answer

Question To be efficient every manager must try to :-
Correct Answer Understand human behaviour , Predict human
behaviour , Control human behaviour
Your Answer Understand human behaviour , Predict human behaviour

Select The Blank

Question ________ came up with "Scientific Management" and created
the interest in the worker and the supervisor.
Correct Answer Frederick W. Taylor
Your Answer Frederick W. Taylor

Multiple Choice Single Answer

Question In Supportive organization model, employee orientation is :-
Correct Answer Job performance
Your Answer Job performance

Select The Blank

 Question The communication process can be improved by ________.
Correct Answer Reducing status barriers
Your Answer Reducing status barriers

Multiple Choice Multiple Answer

Question State the reasons for individual resistance :-
Correct Answer Personal reasons , Economic reasons , Social
reasons
Your Answer Economic reasons , Social reasons

Multiple Choice Multiple Answer

Question Personality is affected by which of the following factors?
Correct Answer Heredity , Culture , Family
Your Answer Heredity , Culture , Family

Multiple Choice Multiple Answer

Question The features of team empowerment are as follows :-
Correct Answer Potency , Autonomy , Impact
Your Answer Potency , Autonomy , Impact

True/False
Question If the stress persists, or the defensive reaction proves
ineffective, the organism develops itself for the fight mechanism.
Correct Answer False
Your Answer False

Select The Blank

Question The concept of organizational stress was first evolved in the
classic work of ________.
Correct Answer Kahn et al
Your Answer Kahn et al

Select The Blank

 Question The people who cre________te unnecessary stress for
themselves pertain to type A category.
Correct Answer A
Your Answer A

Select The Blank

Question The style of the manager with a 1,1 combination on the
managerial grid is sometimes called ________ style.
Correct Answer Impoverished
Your Answer Impoverished

Multiple Choice Multiple Answer

Question Identify the sub-processes of perception.
Correct Answer Stimulus , Registration , Interpretation
Your Answer Stimulus , Registration , Interpretation

Multiple Choice Multiple Answer

Question Elimination of boredom is necessary :-
Correct Answer To retain interest in work , To increase efficiency ,
To stabilize productivity
Your Answer To retain interest in work , To increase efficiency , To
stabilize productivity

Select The Blank

Question As per Alderfer's theory, the ________ needs are concerned
with an individual's intrinsic desire for personal development.
Correct Answer Growth
Your Answer Growth

Select The Blank

Question The ________ job loading is also known as job enlargement.
Correct Answer Horizontal
Your Answer Horizontal
Multiple Choice Multiple Answer
Question The factors which contributed to the rise of human relations
movements are
Correct Answer The great depression , The rise of trade unionism ,
Hawthorne experiments
Your Answer The great depression , The rise of trade unionism ,
Hawthorne experiments

Match The Following

Question Correct Answer Your Answer

NoiseIs a distracter Is a distracter

Repetitive task Is a cause of boredom Is a cause of boredom

Peak output Is a result of efficiency Is a result of efficiency

Soft music Increases productivity Increases productivity

True/False
Question What is play to some people maybe work to others.
Correct Answer True
Your Answer True

Multiple Choice Single Answer

Question Term LOC in the study of personality stand for
Correct Answer Locus of control
Your Answer Locus of control

Multiple Choice Single Answer

Question How would you analyze the situation where the morale of
employees is high but their productivity is low?
Correct Answer Improper planning function
Your Answer Improper planning function
 Select The Blank
Question Fatigue can be defined as the tiredness of the body as a result
of continuous ________ activity.
Correct Answer Physical
Your Answer Physical

Organisation Behaviour-Set 2

  

 Multiple Choice Single Answer

  Question   Organizational Socialization is :-
  Correct Answer   A systematic process by which new employees are brought into
organizational culture
  Your Answer   A systematic process by which new employees are brought into
organizational culture

 True/False
  Question   Alderfer's ERG needs model is very rigid in nature.
  Correct Answer   False
  Your Answer   False

 Multiple Choice Multiple Answer

  Question   According to Likert, few variables characterize the leadership style.
Select these variables :-
  Correct Answer   Casual , Intervening , End-result
  Your Answer   Casual , Intervening , End-result

 Multiple Choice Single Answer

  Question   Anand is the new CEO of ABC Ltd. Whatever suggestions or
recommendations are given by his subordinate managers, all are rejected by
Anand. What sort of role is being portrayed by Anand?
  Correct Answer   Negativist
  Your Answer   Negativist

 Multiple Choice Single Answer

  Question   Music increases productivity through improvement in the employee's :-
  Correct Answer   Morale
  Your Answer   Morale

 Select The Blank

  Question   The hypo stress is often experienced by ________ people.
  Correct Answer   Retired
  Your Answer   Retired

 True/False
  Question   Illumination Experiment is a part of Hawthorne experiments.
  Correct Answer   True
  Your Answer   True

 Multiple Choice Single Answer

  Question   You have been offered employment by two different but equally good
companies. The pay package is almost similar in both the cases. What sort of
conflict will be bothering you?
  Correct Answer   Approach conflict
  Your Answer   Approach conflict

 True/False
  Question   Research has found that all communication channels are equal in their
capacity to convey information.
  Correct Answer   False
  Your Answer   False

 Multiple Choice Multiple Answer

  Question   The cost of tensions and worries created by wrong kind of
personalities are enormous in terms of.
  Correct Answer   Employee-employer relation. , Supervisor-subordinate
relation. , Peers relations.
  Your Answer   Employee-employer relation. , Supervisor-subordinate relation. ,
Peers relations.

 Multiple Choice Multiple Answer

  Question   Identify the process influence personality development.
  Correct Answer   Socialization process , Identification process
  Your Answer   Socialization process , Identification process

 Multiple Choice Multiple Answer

  Question   Identify the sub-processes of perception.
  Correct Answer   Stimulus , Registration , Interpretation
  Your Answer   Stimulus , Registration , Interpretation

 Multiple Choice Single Answer

  Question   Organizational Behaviour studies the importance of :-
  Correct Answer   Human elements in the organization
  Your Answer   Human elements in the organization

 Multiple Choice Multiple Answer

  Question   According to Frend the human mind is composed of
  Correct Answer   Preconscious mind , Conscious mind , Unconscious mind
  Your Answer   Preconscious mind , Conscious mind , Unconscious mind

 True/False
  Question   There exist some organizational stressors which relate to its structure
and climate.
  Correct Answer   True
  Your Answer   True

 True/False
  Question   Comprising style is effective in the long run.
  Correct Answer   False
  Your Answer   False
 Select The Blank
  Question   As per Alderfer's theory, the ________ needs are concerned with an
individual's intrinsic desire for personal development.
  Correct Answer   Growth
  Your Answer   Growth

 Multiple Choice Multiple Answer

  Question   Ego controls
  Correct Answer   The gateway of actions , Select the feature of environment ,
Decides what instincts will be satisfied.
  Your Answer   The gateway of actions , Select the feature of environment ,
Decides what instincts will be satisfied.

 Multiple Choice Multiple Answer

  Question   The storming stage relating to development of a team is characterised
by which of the following aspects?
  Correct Answer   Emergence of conflicts , Seeking task related guidance from the
leader , Deciding the responsibilities of each team member
  Your Answer   Emergence of conflicts , Seeking task related guidance from the
leader , Deciding the responsibilities of each team member

 Multiple Choice Single Answer

  Question   What can you gather from the Illumination experiments?
  Correct Answer   They provided a momentum to the relay room phase of the
studies.
  Your Answer   They provided a momentum to the relay room phase of the
studies.

 Multiple Choice Multiple Answer

  Question   Name the groups of core needs identified by Alderfer :-
  Correct Answer   Existence , Relatedness , Growth
  Your Answer   Existence , Relatedness , Growth
 Multiple Choice Multiple Answer
  Question   Ego reduces tension by performing task of
  Correct Answer   Perceiving outside world. , Remembering experience with
outside world , Acting to satisfy the instinctual wishes
  Your Answer   Perceiving outside world. , Remembering experience with outside
world , Acting to satisfy the instinctual wishes

 Match The Following

Question Correct Answer Your Answer
Kurt Lewin Father of group dynamics Father of group dynamics
Katz and Kahn Advocated varied meanings of leadership Advocated varied
meanings of leadership
Keith Davis Defined leadership as human factor that binds people together Defined
leadership as human factor that binds people together
Ronald Lippitt and Ralph K. Series of pioneering leadership studies Series of
pioneering leadership studies

 Multiple Choice Multiple Answer

  Question   Good match between individual personality and organization is
essential because of
  Correct Answer   Some people have passion for bureaucracy , Some people prefer
autonomy flexibility in operation
  Your Answer   Some people have passion for bureaucracy , Some people prefer
autonomy flexibility in operation

 Select The Blank

  Question   Job ________ is an individual phenomenon.
  Correct Answer   Satisfaction
  Your Answer   Satisfaction

 True/False
  Question   Type A people are those who are mild mannered and take life as it
comes.
  Correct Answer   False
  Your Answer   False
 Multiple Choice Multiple Answer
  Question   The concepts dealing with the nature of individual are :-
  Correct Answer   Whole person , Motivation , Human dignity
  Your Answer   Whole person , Motivation , Human dignity

 Select The Blank

  Question   The act of building castles in the air with a view to escaping from the
problem situation is known as ________.
  Correct Answer   Fantasy
  Your Answer   Fantasy

 True/False
  Question   Each major change in a work situation carries with it an element of
uncertainty.
  Correct Answer   True
  Your Answer   True

 True/False
  Question   Productivity can be high inspite of morale being low because of the
rigid management control system.
  Correct Answer   True
  Your Answer   True

 Multiple Choice Multiple Answer

  Question   Before a particular organizational change is shaped and implemented
effectively, certain minimum number of steps need to be followed; viz.:-
  Correct Answer   Recognize the forces demanding change , Diagnose the problem
, Recognize the need for the change
  Your Answer   Diagnose the problem , Recognize the need for the change ,
Terminate the problem

 Multiple Choice Multiple Answer

  Question   Identify which of the given theories pertain to the category of content
theories :-
  Correct Answer   Maslow's hierarchy theory , Alderfer's ERG needs theory ,
Fredrick Herzberg's two factor theory
  Your Answer   Maslow's hierarchy theory , Alderfer's ERG needs theory ,
Fredrick Herzberg's two factor theory

 True/False
  Question   Career development of employees facilitates development of whole
person concept.
  Correct Answer   True
  Your Answer   True

 Select The Blank

  Question   A variation in the behavior of the supervisor is a psychological
________ the subordinate.
  Correct Answer   Feed-back to
  Your Answer   Feed-back to

 Multiple Choice Multiple Answer

  Question   The features of team empowerment are as follows :-
  Correct Answer   Potency , Autonomy , Impact
  Your Answer   Potency , Autonomy , Impact

 Multiple Choice Multiple Answer

  Question   Identify the primary levels of conflicts :-
  Correct Answer   Intrapersonal , Interpersonal , Intergroup
  Your Answer   Intrapersonal , Interpersonal , Intergroup

 True/False
  Question   The more intense the stimulus, the less is the likelihood that it will be
perceived.
  Correct Answer   False
  Your Answer   True

 Multiple Choice Multiple Answer

  Question   Positive attitude is said to be beneficial to the organization at large.
Identify the benefits of this attitude towards conflict :-
  Correct Answer   Increase in productivity , Constructive interpersonal
relationships , Constructive organizational change
  Your Answer   Increase in productivity , Constructive interpersonal relationships ,
Constructive organizational change

 Match The Following

Question Correct Answer Your Answer
Fred Fiedler Contingency Theory of Leadership Contingency Theory of
Leadership
Blake and Mouton Managerial grid Managerial grid
Rensis Likert Four Systems Management Four Systems Management
Tannenbaum and Schmidt Leadership Behaviour Continuum Leadership
Behaviour Continuum

 Multiple Choice Single Answer

  Question   Mr. Kamat is an executive who directs, guides and influences the work
of his subordinates. His objective is to ensure that his subordinates work for
attaining the specified goals. Also, he mediates between the individual assistant
and the organization in such a manner that both will obtain the maximum
satisfaction. Whose role is being played by Mr. Kamat?
  Correct Answer   Leader
  Your Answer   Mentor

 Select The Blank

  Question   According to Vroom's theory, ________ is the result of multiplication
of valence and expectancy.
  Correct Answer   Motivation
  Your Answer   Motivation

 Select The Blank

  Question   Frequent absenteeism of manager who talks about punctuality to his
subordinate is a way of ________ behaviour.
  Correct Answer   Autocratic
  Your Answer   Autocratic
 Multiple Choice Multiple Answer
  Question   Commanlities and differences suggest in certain respects, every person
is like
  Correct Answer   All other people , Some other people , No other person
  Your Answer   All other people , Some other people , No other person

 Multiple Choice Single Answer

  Question   Cinderella, a mechanical engineer, had joined as a management trainee
in XYZ Ltd. She's the niece of the managing director of XYZ Ltd. Her manager
was aware of this fact and hence he always gave simple and easy tasks to her.
Cinderella was enthusiastic, and equally efficient, to work on some challenging
tasks but she was always kept away from them. All this beyond creating stress,
deprived her from fulfillment of self-esteem needs. What kind of stress is being
experienced by Cinderella?
  Correct Answer   Hypo stress
  Your Answer   Distress

 Select The Blank

  Question   Individual initiative, flexibility and freedom are encouraged in
________ culture.
  Correct Answer   Entrepreneurial
  Your Answer   Entrepreneurial

 Multiple Choice Multiple Answer

  Question   Major determinants of personality
  Correct Answer   Biological , Situation
  Your Answer   Biological , Situation

 Multiple Choice Single Answer

  Question   Bharat had joined Applications Network Pvt. Ltd. as a trainee software
engineer. After two years he was promoted as the manager-applications. As the
manager, his job included providing guidance to his team with respect to writing
the software program so as to get the desired report. His top class performance
provided him with an opportunity to become the director of his company. Bharat
wants to know what type of skills will be more in demand for a director, along with
the human skills?
  Correct Answer   Conceptual
  Your Answer   Technical

Organisation Behaviour-Set 3

 True/False
  Question   In the process of perception, feedback is important for interpreting the
perceptual event.
  Correct Answer   True
  Your Answer   True

 Select The Blank

  Question   Herzberg's two factory model is useful as an explanation for job
________.
  Correct Answer   Satisfaction
  Your Answer   Satisfaction

 Multiple Choice Single Answer

  Question   Which type of motivators are involved in granting additional authority
to an employee in his activity?
  Correct Answer   Responsibility and recognition
  Your Answer   Growth and learning

 Match The Following

Question Correct Answer Your Answer
Perceptual defense Perceive thing or objects that are supportive and
satisfying Perceive thing or objects that are disturbing satisfaction
Closure principle of perceptual grouping Related to the Gestalt school of
psychology Related to the Gestalt school of psychology
Figure ground principle Perception of objects with reference to its
background Perception of objects with reference to its background
Perceptual constancy Related to sense of stability in a changing world Related to
sense of stability in a changing world

 Multiple Choice Multiple Answer

  Question   Name the groups of core needs identified by Alderfer :-
  Correct Answer   Existence , Relatedness , Growth
  Your Answer   Existence , Relatedness , Growth

 Multiple Choice Multiple Answer

  Question   The broad categories of stressors are :-
  Correct Answer   Organizational stressors , Personal stressors , Life stressors
  Your Answer   Organizational stressors , Personal stressors , Life stressors

 Multiple Choice Multiple Answer

  Question   Select the organizational stressors which are intrinsic to the job :-
  Correct Answer   Boredom , Time pressures and deadlines , Exorbitant work
demands
  Your Answer   Boredom , Time pressures and deadlines , Exorbitant work
demands

 Multiple Choice Single Answer

  Question   Research based on which test indicate that better understanding of
human personality and behavior might come from the study of the brain?
  Correct Answer   Electrical stimulation of the brain
  Your Answer   Electrical stimulation of the brain

 Multiple Choice Multiple Answer

  Question   An aroused attitude consist of
  Correct Answer   Affective reaction , Cognition , Action tendency
  Your Answer   Affective reaction , Cognition , Action tendency

 Multiple Choice Multiple Answer

  Question   The models of Organizational Behaviour are :-
  Correct Answer   Autocratic , Custodial , Supportive
  Your Answer   Autocratic , Custodial , Supportive
 Multiple Choice Multiple Answer
  Question   An aroused attitude consists of three categories of internal responses,
viz.:-
  Correct Answer   Affective , Reactions , Cognition
  Your Answer   Affective , Cognition

 Select The Blank

  Question   The ________, in some respects, is the antithesis of id.
  Correct Answer   Superego
  Your Answer   Superego

 True/False
  Question   Maximum adaptation occurs during the stage of resistance.
  Correct Answer   True
  Your Answer   True

 Multiple Choice Multiple Answer

  Question   The different types of fatigue are :-
  Correct Answer   Mental , Physical , Psychological
  Your Answer   Mental , Physical , Psychological

 Multiple Choice Single Answer

  Question   Which of the following situation is expected to last in the long run?
  Correct Answer   Low productivity, high morale
  Your Answer   Low productivity, high morale

 Multiple Choice Multiple Answer

  Question   Identify the internal forces for organizational change :-
  Correct Answer   Employees' desire to share in decision making , Changes in the
location of the organization , Change in the top management personnel
  Your Answer   Employees' desire to share in decision making , Changes in the
location of the organization , Change in the top management personnel
 Multiple Choice Single Answer
  Question   In which of the given sectors it is found that use of the communication
technologies is very important?
  Correct Answer   Knowledge intensive organizations
  Your Answer   Knowledge intensive organizations

 Select The Blank

  Question   The ________ conflict arises when there exist two equally positive but
mutually exclusive situations.
  Correct Answer   Approach
  Your Answer   Approach

 Multiple Choice Multiple Answer

  Question   Attitude is
  Correct Answer   Tendency to react positively , Tendency to react negatively ,
Tendency to react in a certain way
  Your Answer   Tendency to react positively , Tendency to react negatively ,
Tendency to react in a certain way

 Multiple Choice Multiple Answer

  Question   Mismatch between personality and organization may lead to
  Correct Answer   Confusion and chaos , Loss of interest by members in
organization , Low morale and job satisfaction
  Your Answer   Confusion and chaos , Loss of interest by members in organization
, Low morale and job satisfaction

 Select The Blank

  Question   The leader who fails to guide, motivate and develop his subordinates is
said to be practicing ________ leadership style.
  Correct Answer   Free Rein
  Your Answer   Free Rein

 Multiple Choice Single Answer

  Question   The competing style of conflict management may lead to which of the
following?
  Correct Answer   Demotivation of subordinates
  Your Answer   Demotivation of subordinates

 Select The Blank

  Question   The techniques such as interviews, questionnaires, etc. are used in the
________ stage related to management of change.
  Correct Answer   Diagnosis
  Your Answer   Diagnosis

 Select The Blank

  Question   According to Roger's, 'I' in his theory refers to ________self.
  Correct Answer   Personal
  Your Answer   Personal

 Select The Blank

  Question   Sleep disturbance, bowel irritation and back ache are some of the
________ symptoms of stress.
  Correct Answer   Psychosomatic
  Your Answer   Psychosomatic

 True/False
  Question   As compared to the content models, the expectancy models are very
simple and easy to translate into actual practice.
  Correct Answer   False
  Your Answer   False

 Multiple Choice Single Answer

  Question   High competitiveness and profit orientation is a characteristic of which
type of organizational culture?
  Correct Answer   Market
  Your Answer   Market

 True/False
  Question   The men on the shop floor are less vulnerable to stress as compared the
members of the board of directors.
  Correct Answer   False
  Your Answer   False

 Multiple Choice Multiple Answer

  Question   Good match between individual personality and organization is
essential because of
  Correct Answer   Some people have passion for bureaucracy , Some people prefer
autonomy flexibility in operation
  Your Answer   Some people have passion for bureaucracy , Some people prefer
autonomy flexibility in operation

 Select The Blank

  Question   The ________ job loading is also known as job enlargement.
  Correct Answer   Horizontal
  Your Answer   Horizontal

 Multiple Choice Single Answer

  Question   Cinderella, a mechanical engineer, had joined as a management trainee
in XYZ Ltd. She's the niece of the managing director of XYZ Ltd. Her manager
was aware of this fact and hence he always gave simple and easy tasks to her.
Cinderella was enthusiastic, and equally efficient, to work on some challenging
tasks but she was always kept away from them. All this beyond creating stress,
deprived her from fulfillment of self-esteem needs. What kind of stress is being
experienced by Cinderella?
  Correct Answer   Hypo stress
  Your Answer   Hypo stress

 Multiple Choice Multiple Answer

  Question   The esteem needs manifest itself in which of the following forms?
  Correct Answer   Need for power , Need for status , Need for recognition
  Your Answer   Need for status , Need for power , Need for recognition

 Multiple Choice Multiple Answer

  Question   State the various functions of communication :-
  Correct Answer   Control , Motivation , Information
  Your Answer   Control , Motivation , Information

 Multiple Choice Single Answer

  Question   Anu and Sonu are members of the Kaizen team, headed by Murray.
Anu plans to start the activity from the Personnel department while Sonu has plans
to start it from the Purchase department. They could not start implementing Kaizen
because the team members could never agree to the terms of each other. Mr.Rai,
the chairman of this team, was unable to resolve this conflict. Mr.Rai is also too
busy with other organizational issues, he therefore ignores the argument of Anu
and Sonu. What is your perception about Mr.Rai's style of managing conflict?
  Correct Answer   Avoiding
  Your Answer   Avoiding

 True/False
  Question   Conceptual skill is the distinguishing feature of job performance at the
operating level.
  Correct Answer   False
  Your Answer   False

 True/False
  Question   During the unfreezing phase of Lewin's model a person accepts the
new behaviour as a permanent part of his behaviour.
  Correct Answer   False
  Your Answer   False

 Multiple Choice Single Answer

  Question   Anand is the new CEO of ABC Ltd. Whatever suggestions or
recommendations are given by his subordinate managers, all are rejected by
Anand. What sort of role is being portrayed by Anand?
  Correct Answer   Negativist
  Your Answer   Negativist

 Multiple Choice Multiple Answer

  Question   Shyam is working as manager-finance in a multi-national company.
His behavior towards his friends has undergone some change in the last couple of
weeks. Which of the behavioral symptoms should be observed by his friends so as
to find out whether or not he is under stress?
  Correct Answer   Tendency to remain isolated , Poor eye contact while talking ,
Sudden change in clothing habits
  Your Answer   Tendency to remain isolated , Poor eye contact while talking ,
Sudden change in clothing habits

 True/False
  Question   Morale is a static phenomenon.
  Correct Answer   False
  Your Answer   False

 Multiple Choice Single Answer

  Question   Congruent change in attitude means movement in:-
  Correct Answer   The same direction
  Your Answer   The same direction

 True/False
  Question   Cultural elements and their relationships create a pattern that is
identical in all organizations.
  Correct Answer   False
  Your Answer   False

 Select The Blank

  Question   Those factors which are capable to inhibit performance by their
absence but any addition in them does not increase efficiency, are known as
________ factors.
  Correct Answer   Hygiene
  Your Answer   Hygiene

 Match The Following

Question Correct Answer Your Answer
Participative leaders Exercise control mostly by using forces within the
group Exercise control mostly by using forces within the group
Free rein leaders Avoid power and responsibility Avoid power and responsibility
Negative leaders Act domineering and superior with their subordinates Act
domineering and superior with their subordinates
Autocratic leaders Provide security and satisfaction to his subordinates Provide
security and satisfaction to his subordinates

 Multiple Choice Multiple Answer

  Question   Sources of personality difference related to two important factors.
These are
  Correct Answer   Heredity , Family
  Your Answer   Heredity , Culture , Family

 Select The Blank

  Question   The formation of specific goals, feedback on progress towards the
goals and reinforcement of desired behavior all stimulate ________.
  Correct Answer   Motivation
  Your Answer   Motivation

 True/False
  Question   Primary needs of a human being tend to reduce tension.
  Correct Answer   True
  Your Answer   False

 True/False
  Question   Money represents the best means to satisfy physiological needs.
  Correct Answer   True
  Your Answer   True