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Decision Making

This document contains a 20 question quiz about decision making concepts. The questions cover topics such as: 1) Bounded rationality and the factors that restrict a manager's ability to make totally rational decisions. 2) The difference between programmed and non-programmed decisions. 3) The typical levels of management that make non-programmed versus programmed decisions. 4) The steps involved in the decision making process, including identifying and defining the problem and determining courses of action.

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Muhammad Abdullah
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306 views

Decision Making

This document contains a 20 question quiz about decision making concepts. The questions cover topics such as: 1) Bounded rationality and the factors that restrict a manager's ability to make totally rational decisions. 2) The difference between programmed and non-programmed decisions. 3) The typical levels of management that make non-programmed versus programmed decisions. 4) The steps involved in the decision making process, including identifying and defining the problem and determining courses of action.

Uploaded by

Muhammad Abdullah
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Quiz

Decision Making Marks:10

Q – 1: The concept that a manager's freedom to make totally rational decisions is


restricted by internal and external environmental factors and by the manager's own
characteristics and decision-making ability is called:
1. bounded rationality.
2. values
3. objective rationality.
4. A & B.
Q – 2: A decision for repetitive or routine problems for which the responses have
been already been decided and been known to the person who will make the decision
is called:
1. programmed.
2. non programmed.
3. strategic
4. professional
Q – 3: Non programmed decisions are most likely to be made by:
1. middle Management
2. lower Management
3. top management
4. supervisory Management
Q – 4: decision making is an organized, exacting, data-driven process.
1. systematic.
2. programmed.
3. non programmed.
4. intuitive.

Q – 5: The first step in decision making is to:


1. establish priorities
2. establish specific goals and objectives.
3. identify and define the problem.
4. determine courses of the problem.
Q – 6: An employee in a company is working out a schedule to ensure that all the
sales staff arrive at the company conference on time. This is a:
1. non programmed decision.
2. programmed decision.
3. problem decision.
4. crisis decision.
Q – 7: A decision-making process is a series or chain of related steps or
interconnected stages that lead to an action or to an outcome and assessment.
1. True
2. False
Q – 8: Programmed decisions are more likely to occur at the top management level.
1. True
2. False
Q – 9: The first seven steps in the decision making process are the decision
formulation stages while the last two steps are the decision implementation process.
1. True
2. False
Q – 10: All of the following are types of bias, EXCEPT for _____.

1. escalation of commitment
2. confirmation
3. hindsight
4. availability

Q – 11: What is intuitive decision making based on?

1. guesswork
2. gambling
3. instinct
4. rationality

Q – 12: What are characteristics of a programmed decision?

1. complex and risky


2. uncertain and non-routine
3. low risk and certain
4. routine and non-complex
Q – 13: Intuitive decision making is systematic, logical, and orderly.
1. True
2. False
Q – 14: One assumption of bounded rationality is that managers usually make
rational decisions.
1. True
2. False
Q – 15: The second step in the decision-making process is identifying a problem
1. True
2. False
Q – 16: Decision making is (simplistically) typically described as which of the
following?
1. deciding what is correct
2. putting preferences on paper
3. choosing among alternatives
4. processing information to completion
Q – 17: A manager who is helping a customer return some shoes they purchased last
week is dealing with what type of decision?
1. bounded rationality
2. uncertainty
3. non-programmed decision
4. programmed decision
Q – 18: Decision making situations can be categorized along a scale which ranges
from:
1. certainty to risk to uncertainty
2. certainty to risk to uncertainty to ambiguity
3. certainty to uncertainty to risk
4. uncertainty to certainty to risk
Q – 19: What are the means by which long term objectives will be achieved?
1. strategies
2. policies
3. strength
4. opportunities
Q – 20: The decision-making process consists of a series of eight steps that identify
a problem and work toward ultimately ________.
1. determining if there is a solution to the problem
2. solving the problem
3. making a plan to solve the problem
4. breaking down the problem into a series of steps

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