Report on Job Burnout

Submitted To:

Ms. Zahra Paul

Submitted By:

Rehman MMKT-IAS-R09-F19

Haseeb Ahmad MMKT-IAS-R22-F19

Uzair Khurshid MMKT-IAS-R31-F19

University of the Punjab

Institute of Administrative Sciences

Dated: 17-08-20

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Table of Contents
Table of Contents_______________________________________________________________2
Job Burnout___________________________________________________________________3
Definition___________________________________________________________________3
Dimensions__________________________________________________________________3
Emotional Exhaustion______________________________________________________________________3
Symptoms of Emotional Exhaustion_________________________________________________________3
Lack of Personal Accomplishment___________________________________________________________4
Depersonalization_________________________________________________________________________4

Job burnout causes_____________________________________________________________5

Lack of control.______________________________________________________________5
Unclear job expectations______________________________________________________5
A poor work culture.__________________________________________________________5
High engagement with your work_______________________________________________5
Lack of social support.________________________________________________________5
Work-life imbalance._________________________________________________________5
Symptoms of burnout___________________________________________________________5
Outcomes of job burnout_________________________________________________________5
Consequences of job burnout_____________________________________________________7
Effects of workplace burnout_____________________________________________________7
Physical health issues_________________________________________________________7
Mental health issues__________________________________________________________7
Impacts_______________________________________________________________________8
Personal consequences________________________________________________________8
Professional consequences_____________________________________________________8
References____________________________________________________________________9

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 Job Burnout

Definition
“Job burnout is a type of work place stress that can cause extreme physical, mental or
emotional exhaustion.”

Job burnout is a special type of work-related stress — a state of physical or emotional exhaustion
that also involves a sense of reduced accomplishment and loss of personal identity. "Burnout" is
not a medical diagnosis. Some experts think that other conditions, such as depression, are behind
burnout[ CITATION May18 \l 1033 ].

Dimensions
 Emotional exhaustion
 Reduce personal accomplishment
 Depersonalization

Emotional Exhaustion
Emotional exhaustion is a state of feeling emotionally worn-out and drained because of
accumulated stress from your personal or work lives, or a combination of both. Emotional
exhaustion is one of the signs of burnout.

People experiencing emotional exhaustion often feel like they have no power or control over
what happens in life. They may feel “stuck” or “trapped” in a situation.

Symptoms of Emotional Exhaustion

 Lack of Motivation
 Trouble Sleeping
 Feelings of Hopelessness
 Absent Mindedness
 Headache
 Nervousness
 Difficulty concentrating
 Irrational anger

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  Depression

Employers whose employees are overworked and emotionally exhausted may begin to notice
changes in job performance and overall team morale. For example, they might start to notice that
their employees have[ CITATION Jac19 \l 1033 ].

 failure to meet deadlines

 lower commitment to the organization
 more absences
 high turnover rate

Lack of Personal Accomplishment

As an outcome of exhaustion and cynicism, employees feel much less effective in their job, and
performance decreases.

A negative response towards oneself and one’s personal accomplishments, also described as
depression, low morals, withdrawal, reduced productivity or capability.

The tendency to negatively evaluate the worth of one’s work, feeling insufficient in regard to the
ability to perform one’s job, and a generalized poor professional self-esteem.

Depersonalization
Unfeeling and impersonal response towards recipients of one’s service, care treatment or
instructions.

Negative, cynical attitudes and feelings about ones clients,

 indifferent attitude to work

 strict adherence to rules and regulations
 treating individuals as subject

Negative feelings towards the people he or she serve such as students

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Job burnout causes
Lack of control. An inability to influence decisions that affect your job — such as your
schedule, assignments or workload — could lead to job burnout. So could a lack of the resources
you need to do your work.

Unclear job expectations. If you're unclear about the degree of authority you have or what your
supervisor or others expect from you, you're not likely to feel comfortable at work.

A poor work culture. Perhaps you work with an office bully, or you feel undermined by
colleagues or your boss micromanages your work. This can contribute to job stress.

High engagement with your work.. When a job is monotonous or chaotic, you need constant
energy to remain focused — which can lead to fatigue and job burnout.

Lack of social support. If you feel isolated at work and in your personal life, you might feel
more stressed.

Work-life imbalance. If your work takes up so much of your time and effort that you don't have
the energy to spend time with your family and friends, you might burn out quickly.

Symptoms of burnout
1. Physical Symptoms (headache, diabetes)
2. Emotional Symptoms (depression, loss of control, loss of aggression, increased
sensitivity)
3. Cognitive Symptoms (lack of focus, lack of concentration, helplessness, and negative
views of others)
4. Behavioral Symptoms (Reactivity, hyperactivity, increase in avoidance behavior,
complaining)
5. Motivational Symptoms (life and job satisfaction, discourage, boredom)

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Outcomes of job burnout
Job burnout leads an employee to take different steps. Some outcomes of job burnout are as
following.

 Poor quality of work and performance

 Low morale
 Absenteeism
 Turn over
 Heath problems
 Depression
 Family problems
 Job burnout experience

You might be more likely to experience job burnout if:

 You identify so strongly with work that you lack balance between your work life and
your personal life
 You have a high workload, including overtime work
 You work in a helping profession, such as health care, police
 You feel you have little or no control over your work
 Your job is boring

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Consequences of job burnout
Ignored or unaddressed job burnout can have significant consequences, including:

 Excessive stress
 Fatigue
 Insomnia
 Sadness, anger or irritability
 Alcohol or substance misuse
 Heart disease
 High blood pressure
 Type 2 diabetes
 Vulnerability to illnesses

Effects of workplace burnout

Burnout affects health, leading to physical and psychosomatic problems. Work-
related consequences include job dissatisfaction, poorer quality of care, professional mistakes,
absenteeism, intention to give up the profession, and abandonment.

Workplace burnout isn’t just a small thing that people need to figure out how to get over. It is a
difficult and impactful reality that can lead to many negative consequences in all areas of your
life. People dealing with workplace burnout symptoms and job stress are often impacted in the
following ways:

Physical health issues

 Excessive stress
 Fatigue
 Increased likelihood for heart disease
 Increased likelihood for high blood pressure
 Increased likelihood for type 2 diabetes
 Increased likelihood for respiratory issues

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  Increased likelihood for death before age 45

Mental health issues

 Depression
 Anger
 Irritability
 Anxiety
 Increased likelihood for mental health needs like medication or hospitalization

Impacts

Personal consequences
 Alcohol or substance abuse
 Isolation from friends and family
 Irresponsibility with finances
 Anger towards family members
 Inability to fulfill responsibilities

Professional consequences
 Job dissatisfaction
 Withdrawing from colleagues and friends
 Inability to do job well
 Drain on company resources

As you can see, the impact of job stress on all aspects of your life is extremely serious, and
should not be taken lightly. The issues that stress in your job can create for you are strenuous and
require attention to correct, before it’s too late.

Q-What are some consequences of burnout on both an individual and an organization?

Tennant has explained the personal consequences such as depressive disorder arising from
stress. The effect on organizational of employee burnout includes decrease in employee's job
performance and job satisfaction, diminished organizational commitment and increase in
employee's absenteeism and turnover.
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References
1. Seidler A, Thinschmidt M, Deckert S, Then F, Hegewald J, Nieuwenhuijsen K, et al. The role
of psychosocial working conditions on burnout and its core component emotional exhaustion-a
systematic review. J Occup Med Toxicol. 2014;9(1):10 doi: 10.1186/1745-6673-9-10 [PMC free
article] [PubMed] [Google Scholar]

2. Maslach C, Jackson SE. The measurement of experienced burnout. J Organ Behav.

1981;2(2):99–113. doi: 10.1002/job.4030020205 [Google Scholar]

3. Maslach C, Schaufeli WB, Leiter MP. Job burnout. Annu Rev Psychol. 2001;52(1):397–422.
doi: 10.1146/annurev.psych.52.1.397 [PubMed] [Google Scholar]

Hossein Nouri, Robert James Parker, Turnover in public accounting firms: a literature

review, Managerial Auditing Journal, 10.1108/MAJ-03-2018-1823, 35, 2, (294-321), (2020).

Cafasso, J. (2019, April). Health Line. Retrieved from

https://www.healthline.com/health/emotional-exhaustion
https://www.mayoclinic.org/healthy-lifestyle/adult-health/in-depth/burnout/art-20046642

https://youtu.be/4kLPyV8lBbs

Clinic, M. (2018, Januay). Healhy Life Style. Retrieved from www.mayoclinic.org

[ CITATION Frat4 \l 1033 ]

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