Scribd
Upload
519 views

Communication Skills

The document discusses key aspects of oral communication. It defines oral communication as the interchange of verbal messages between a sender and receiver. It emphasizes that how a message is conveyed matters most in oral communication. It also discusses the importance of understanding different contexts like social and cultural context that can influence effective communication. Overall, the document provides an overview of fundamental concepts in oral communication like channels, encoding, decoding and barriers to communication.

Uploaded by

Sajid Ali
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
519 views

Communication Skills

The document discusses key aspects of oral communication. It defines oral communication as the interchange of verbal messages between a sender and receiver. It emphasizes that how a message is conveyed matters most in oral communication. It also discusses the importance of understanding different contexts like social and cultural context that can influence effective communication. Overall, the document provides an overview of fundamental concepts in oral communication like channels, encoding, decoding and barriers to communication.

Uploaded by

Sajid Ali
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 9

Communication skills

1- Oral communication is the interchange of


_____________ between the sender and receiver.

A. verbal messages
B. cues and clues
C. written messages
D. signs and gestures
Answer: A

2-Body talk is also known as:

A. noise
B. physical communication
C. Leakage
D. overflow
Answer: C
3-In oral communication, what matters most is:

A. what you say


B.where you say it
C.when you say it
D.how you say it
Answer: D

4-_____________ is the person who notices and


decodes and attaches some meaning to a message.

A. receiver
B. driver
C. sender
D. cleaner
Answer: A

5-___________ context refers to the relationship


between the sender and the receiver

A. social
B. physical
C. cultural
D. Chronological
Answer: A

6-___________ context refers to the similarity of


backgrounds between the sender and the receiver.

A. physical
B. social
C. chronological
D. Cultural
Answer: D

7-Communication strengthens _______ &


______________ relationship is an organization.

A. employer-father
B. employer-employer
C. mother-employer
D. mother-child
Answer: B
8-When there is similarity of background between the
sender and the receives such as age, language
nationality, religion, gender then this is called
_____________ context.

A. social
B.cultural
C. physical
D. Dynamic
Answer: B

9-Letter, e-mail telephone are examples of __________

A. Message
B. feedback
C. channel
D. Encoding
Answer:C

10-Understanding __________different parts of speech


forms the base of leaning grammar

(A) Five
(B) Eight
(C) Six
(D) Seven
Answer: B

11-It is of paramount importance that one need to


construct a __________sentence in the day to day
affairs
(A) Wrong
(B) Correct
(C) Incorrect
(D) Night
Answer: B

12-Once the message is encoded in a desired format it is


transferred through a medium called ______

(A) Channel
(B) Medium
(C) Media
(D) Way
Answer: A

13-Personifications of strength and violence are


considered as ________ gender.

(A) masculine
(B) Feminine
(C) common
(D) Neuter
Answer: A

14-The environment in which the transmitter or receiver


are should be ____

(A) Complex
(B) Competent
(C) Complete
(D) Compatible
Answer: D

15-White talking to friends you do not pay attention to


the skills of _____ Communication.

(A) Written
(B) Oral
(C) audio
(D) Visual
Answer: B

16-In oral presentation outside your organisation you


must first give the audience a ______ of your
organization.

(A) Flash back


(B) Background
(C) Front view
(D) Forword view
Answer: B

17-Reading is a __________________ process.

(A) Encoding
(B) Listening
(C) Decoding
(D) Talking
Answer: C

18-People cannot interact with each other without ____


(A) Communication
(B) Transport
(C) Voice
(D) Loudspeaker
Answer:A

19-___ aims at making people work together for the


common good of the organization.

a. communication
b. conversation
c. combination
d. connection
Answer: A

20- at each stage in the process of communication,


there is a possibility of interference which may hinder
the process. Such interference is known as ___.

a. sender
b. receiver
c. barrier
d. none of them
Answer: B

21-___ describes all forms of human communication


that are not verbal.

a. prosody
b.vocalics
c.haptics
d.para language
Answer: D

22-normally communication is ___, wherein the


information or message is transferred from one person
to another.
.
a. impersonal
b. interpersonal
c. personal
d. important
Answer: C

23-A ___ connects the sender to the receiver.

a. Channel
b. Noise
c. Communication
d. feedback
Answer: A

24-The ___ in the usage of words may be a serious


barrier to effective communication.

a. disturbance
b. discrimination
c. disorder
d. distortion
Answer: D
25-Most of us use ___ and ___ in addition to words
when we speak.

a. words and gestures


b. gestures and body language
c. body language and posture
d. posture and eye gazing
Answer: B

26-Dialogic listening is also known as ___.

a. therapeutic
b. appreciative
c. relational
d. evaluative
Answer: B

27-___ means looking quickly over a textbook to get a


general superficial idea of the content.

a. scanning
b. extensive reading
c. skimming
d. intensive
Answer: B

28- ___ reading is ideal and helps comprehension

a. extensive
b. loud
c. intensive
d. silent
Answer: D

29- Informal meetings mark the ___ of the problem.


a. immediately
b. immediacy
c. importance
d. improvement
Answer: C

30-Oral communication ensures___ and ___.

a. fluency; speed
b. adequate attention; immediate response
c. speedy interaction; immediate response
d. speed; attention
Answer: B

You might also like