International Human Resource Management: Course General Information
International Human Resource Management: Course General Information
2. COURSE REQUIREMENTS
COURSE NAME HUMAN RESOURCE MANAGEMENT
COURSE CODE BUS 1103
KNOWLEDGE BLOCK Specialization
NUMBER OF CREDITS 03
Number of sessions: 45 (taught in Theory: 30
15 weeks) Practice: 15
PRE-REQUISITE COURSES Management
o Leadership
CONCURRENT COURSES
o Communication Skills
3. COURSE REFERENCES
Textbook 1.Amitabha Sengupta. (2019). Human Resource Management: Concepts,
1
Practices, and New Paradigms, First Edition. New Dehli: SAGE Publications.
2. Dessler, G. (2017). Human Resource Management (15th ed.). Edinburg Gate:
Pearson.
3. Carnegie, D. (1936). How to Win Friends and Influence People. London:
Angus and Robertson.
4. Harvard Business Review: https://hbr.org/
Other references 5. Thời báo kinh tế Sài Gòn: http://www.thesaigontimes.vn/
Other resources and readings will be provided each week, including lecture
slides, sample exam questions, essay exemplars, case studies, journal articles,
and other resources (referencing, academic writing skills, presentation and
facilitation skills, and essay writing skills) that may be useful for students to
complete their assignments.
4. COURSE OBJECTIVES
This course supplies students with fundamentals of human resource management function
in organizations (i.e. recruitment, training and development, performance appraisal,
compensation and employee retention) and understanding of managing human resource in a new
economy with an increasing role of service sector, instead of manufacturing.
The requirements of pre-class reading and summarizing the lesson in class, case studies
along the course are aimed at helping students developing their capability in analyzing and
solving problems in organizations, teamwork skills and presentation skills.
5. COURSE DESRIPTION
This course is not only for people interested in researching and practicing professional
human resources management, but also for all people who is currently doing or will do
management tasks from front-line level to top level in companies and other organizations. With a
comprehensive knowledge of human resource management, the managers will effectively exploit
other organizational resources.
The course starts with an overview and the history of human resource management,
especially the human resource business partner role. Following lessons are about specific
activities of managing people in organizations including: planning, job analysis, recruitment,
training and development, performance appraisal and management, compensation and industrial
relations as well as employment relations. Especially, this course emphasizes human resource
management in service sectors, competency management and employee engagement.
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CRITERIA CODE DESCRIPTION OF COURSE GOALS CAPACITY
7. COURSE ASSESSMENT
COURSE LEARNING PERCENTAGE
ASSESSMENT TYPES ASSESSMENT EVIDENCE
OUTCOME %
INDIVIDUAL 30%
interaction during Assess the individual and
lessons: Responding group’s preparation for 1.3.1., 1.3.3., 2.3.2.4,
to lecturer’s questions 2.5.3., 3.2.4., 3.3.1.,
PROCESS their presentations 30%
of pre-class readings. 4.1.4., 4.1.5., 4.2.2.,
(30%) according to the division 4.3.4.
allocated
GROUP Evaluate the skill of 2.3.2.4, 2.4.4., 2.5.3.,
30%
PRESENTATION presentation and 3.2.4.
3
Each group will be employing supportive tools
given a specific to covey the content of
topic within the their presentation
scope of the effectively and efficiently
subject. Basing on Assess the ability of
the allocated interacting between
period of time, individuals or group and
each group has 30 their classmates, students 2.5.4., 3.1.3., 3.1.5.,
3.2.4., 3.3.1., 4.2.2., 20%
minutes to present and instructor to strengthen 4.2.3.
and interact with knowledge, receive new
their classmates knowledge with positive
and lecturer. mind.
Evaluate the
students’abilities in
internalizing knowledge
2.1.1, 2.1.4., 2.2.1,
from the preparing process,
20%
professional skills,
commication skill and the
skill of combining the
individual abilities.
MIDTERM Option 1: Assignment 20%
(20%) Evaluate the ability of
Option 2: In-class thinking systematically, 3.1.5. 30%
writing exam: Case strong agruments
study analysis Assess the ability of
enriching, updating,
1.3.1., 1.3.3., 2.1.1,
internalizing the new 60%
2.2.1, 4.1.4., 4.1.5.
knowledge discussed from
the group presentation.
The ability of presenting
the scientific report, using
3.1.3., 3.3.1. 10%
reference and quoting in an
academic standards.
50%
4
scope of subject.
Evaluate the ability of
thinking logically, having
strong arguments, applying
3.1.5. 20%
theories into practices to
solve and explain problems
in a critical manner
Assess the ability of being
creative, discovering the
problems in managing 4.1.4., 4.1.5. 20%
Human resource from
theories to practices.
Evaluate the ability of
presenting an essay in an
academic style using the
3.1.3., 3.3.1. 10%
creative, in-depth
knowledge to solve the
problem.
5
Not satisfy one
out of three The voice has good
intonation, loud The voice has good intonation,
requirements: The voice has good
intonation, loud and clear enough to loud and clear enough to inspire
Voice and clear enough to inspire with the
with the speech
inspire with the speech No use of local language
Skill of
Presentation speech Have the skills to Have the skills to master the
mastering the
skills (40%)
situtation Have the skills to master the situation; situation;
master the situation; Have the time
Have the Have time management skills
Have the ability to management skills
ability to Have the ability to manage the
manage the space. Have the ability to
manage the space.
manage the space.
space.
Score
<5 5-7 8-9 10
Criterion
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8. COURSE PLAN
DETAILED ASSESSMENT
WEEK CONTENT CHAPTER DESCRIPTION TEACHING AND LEARNING ACTIVITIES
OUTCOME EVIDENCE
Lesson 1: An Overview of Human Resource 1.3.1., 1.3.3., Pre-class
Textbook 1: Chapter 1, 2
Management 2.3.2.4, 2.5.3., reading;
Introduction of the course, textbook and
1.1. The Importance of HRM 3.2.4., 3.3.1., In-class
references, duration and time allocation, Students summarize their pre-class reading
1.2. HRM History 4.1.4., 4.1.5., interaction.
requirements. by responding to questions.
1 1.3. Roles in HRM 4.2.2., 4.3.4 Exchanging
Assessments methods and rubrics, score Lecturer gives feedback, corrects incorrect
1.4. Competencies are appropriate for HR 2.4.4., 2.5.4., the lesson
structure. understanding and expands the lesson.
professionals 3.1.3., 3.1.5., knowledge;
General rules of the class. Interaction with students via questions and
1.5. Human Resource Business Partner 3.2.4., 4.2.3. Assessing
Group division. real-life cases.
1.6. New HR competencies for HRBP 2.1.1, 2.1.4., illustration
Student discussion.
2.2.1, cases.
1.3.1., 1.3.3., Pre-class
Textbook 1: Chapter 3
2.3.2.4, 2.5.3., Introduction of planning as looking into reading;
Lesson 2: Human Resource Planning 3.2.4., 3.3.1., the future. In-class
Students summarize their pre-class reading
2.1. Definition & the importance of HRP 4.1.4., 4.1.5., Planning is based on growth demand, interaction.
by responding to questions.
2.2. The process of HRP 4.2.2., 4.3.4 organizational capability and the Exchanging
2 Lecturer gives feedback, corrects incorrect
2.3. Factors influencing HRP 2.4.4., 2.5.4., current market. the lesson
understanding and expands the lesson.
2.4. Barriers to HRP 3.1.3., 3.1.5., Planning is based on scientific methods knowledge;
Interaction with students via questions and
3.2.4., 4.2.3. and reality, in stead of managers’ Assessing
real-life cases.
2.1.1, 2.1.4., subjective intention. illustration
Student discussion.
2.2.1, cases.
1.3.1., 1.3.3., Pre-class
Job analysis is to produce job
2.3.2.4, 2.5.3., Textbook 2: Chapter 3 reading;
description and job specification
Lesson 3: Job Analysis 3.2.4., 3.3.1., Students summarize their pre-class reading In-class
documents.
3.1. Job analysis process 4.1.4., 4.1.5., by responding to questions. interaction.
Job analysis is the foundation for
3.2. Job description 4.2.2., 4.3.4 Lecturer gives feedback, corrects incorrect Exchanging
3 designing organizations and
3.3. Job specification 2.4.4., 2.5.4., understanding and expands the lesson. the lesson
implementing functions such as
3.4. Competency-based job analysis 3.1.3., 3.1.5., Interaction with students via questions and knowledge;
planning, recruitment and selection,
3.2.4., 4.2.3. real-life cases. Assessing
training, appraisal, compensasion and
2.1.1, 2.1.4., Student discussion. illustration
employee retention.
2.2.1, cases.
4 Lesson 4: Recruitment & Selection 1.3.1., 1.3.3., Recruitment is an art and science. Textbook 1: Chapter 4 Pre-class
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DETAILED ASSESSMENT
WEEK CONTENT CHAPTER DESCRIPTION TEACHING AND LEARNING ACTIVITIES
OUTCOME EVIDENCE
4.1. Definition and the importance of recruitment2.3.2.4, 2.5.3., Recruitment is searching for the most reading;
and selection 3.2.4., 3.3.1., suitable people for vacant positions in Students summarize their pre-class reading In-class
4.2. Recruitment & selection policy 4.1.4., 4.1.5., organizations. by responding to questions. interaction.
4.3. Factor influencing recruitment & selection 4.2.2., 4.3.4 Lecturer gives feedback, corrects incorrect Exchanging
4.4. Recruitment & selection process 2.4.4., 2.5.4., understanding and expands the lesson. the lesson
4.5. Recruitment & selection tools 3.1.3., 3.1.5., Interaction with students via questions and knowledge;
4.6. Current trends in recruitment and selection 3.2.4., 4.2.3. real-life cases. Assessing
2.1.1, 2.1.4., Student discussion. illustration
2.2.1, cases.
1.3.1., 1.3.3., Pre-class
Lesson 5: Training, Development and Growth
2.3.2.4, 2.5.3., Traing is to supplement knowledge, Textbook 1: Chapter 5 reading;
5.1. The importance of learning, training and
3.2.4., 3.3.1., exploit employee potential via various Students summarize their pre-class reading In-class
development (T&D)
4.1.4., 4.1.5., methods. by responding to questions. interaction.
5.2. Identifying training need process
4.2.2., 4.3.4 Training is to meet the job demand of Lecturer gives feedback, corrects incorrect Exchanging
5 5.3. Employee development
2.4.4., 2.5.4., organizations and employee understanding and expands the lesson. the lesson
5.4. Modes of training
3.1.3., 3.1.5., development. Interaction with students via questions and knowledge;
5.5. Training evaluation
3.2.4., 4.2.3. Development can be either horizontal real-life cases. Assessing
5.6. Future of learning, T&D
2.1.1, 2.1.4., or vertical. Student discussion. illustration
2.2.1, cases.
1.3.1., 1.3.3., Pre-class
Lesson 6: Competency Management 2.3.2.4, 2.5.3., Textbook 1: Chapter 6 reading;
6.1. Introduction of competency 3.2.4., 3.3.1., Introduction of the tenet and more and Students summarize their pre-class reading In-class
6.2. Competency dictionary 4.1.4., 4.1.5., more popular tendency of competency by responding to questions. interaction.
6.3. Competency model 4.2.2., 4.3.4 management in reality, in accordance Lecturer gives feedback, corrects incorrect Exchanging
6
6.4. Applications of competency models 2.4.4., 2.5.4., with the changes in economic structure; understanding and expands the lesson. the lesson
6.5. Assessment center 3.1.3., 3.1.5., competency models and methods for Interaction with students via questions and knowledge;
6.6. Challenges for Competency Models 3.2.4., 4.2.3. competency management. real-life cases. Assessing
2.1.1, 2.1.4., Student discussion. illustration
2.2.1 cases.
1.3.1., 1.3.3., Pre-class
Lesson 7: Performance Appraisal and 2.3.2.4, 2.5.3., Textbook 1: Chapter 8 reading;
Management 3.2.4., 3.3.1., Students summarize their pre-class reading In-class
Performance appraisal is to specify
8.1. Introduction of performance management 4.1.4., 4.1.5., by responding to questions. interaction.
level of employees’ achievement.
and appraisal 4.2.2., 4.3.4 Lecturer gives feedback, corrects incorrect Exchanging
7 There are several appraisal methods.
8.2. Performance management process 2.4.4., 2.5.4., understanding and expands the lesson. the lesson
There are erros in implementing
8.3. Types of performance rating ystems 3.1.3., 3.1.5., Interaction with students via questions and knowledge;
performance appraisal.
8.4. Future of performance management 3.2.4., 4.2.3. real-life cases. Assessing
2.1.1, 2.1.4., Student discussion. illustration
2.2.1, cases.
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DETAILED ASSESSMENT
WEEK CONTENT CHAPTER DESCRIPTION TEACHING AND LEARNING ACTIVITIES
OUTCOME EVIDENCE
3.1.5., 1.3.1.,
1.3.3., 2.1.1,
8 Mid-term Exam 2.2.1, 4.1.4., Assignment or in-class exam From chapter 1 through chapter 7
4.1.5., 3.1.3.,
3.3.1.
1.3.1., 1.3.3., Pre-class
Textbook 1: Chapter 9, 10
Lesson 8: Compensation 2.3.2.4, 2.5.3., reading;
8.1. Introduction of compensation 3.2.4., 3.3.1., The concept and importance of In-class
Students summarize their pre-class reading
8.2. The importance of compensation 4.1.4., 4.1.5., compensation to organizations, interaction.
by responding to questions.
8.3. Compensation determinants 4.2.2., 4.3.4 employees and the society. Exchanging
9 Lecturer gives feedback, corrects incorrect
8.4. Setting up pay process 2.4.4., 2.5.4., Specific techniques to design and the lesson
understanding and expands the lesson.
8.5. Employee benefits 3.1.3., 3.1.5., implement general compensation policy knowledge;
Interaction with students via questions and
8.6. Compensations for special groups 3.2.4., 4.2.3. and special policity for special groups. Assessing
real-life cases.
2.1.1, 2.1.4., illustration
Student discussion.
2.2.1, cases.
Lesson 9: Industrial Relations 1.3.1., 1.3.3., Pre-class
Textbook 1: Chapter 11, 12
9.1. Understand the nature of industrial relations 2.3.2.4, 2.5.3., reading;
9.2. Know different approaches to industrial 3.2.4., 3.3.1., Industrial relations and conflicts of In-class
Students summarize their pre-class reading
relations 4.1.4., 4.1.5., interest. interaction.
by responding to questions.
9.3. Understand the relationship between 4.2.2., 4.3.4 Approaches to solve the conflicts must Exchanging
10 Lecturer gives feedback, corrects incorrect
industrial relations and human resources 2.4.4., 2.5.4., comply to rules of management and the lesson
understanding and expands the lesson.
management. 3.1.3., 3.1.5., regulation by laws and ensuring knowledge;
Interaction with students via questions and
9.4. Present the basic features of the major 3.2.4., 4.2.3. harmonious interests of related parties. Assessing
real-life cases.
labour laws in Vietnam 2.1.1, 2.1.4., illustration
Student discussion.
2.2.1, cases.
1.3.1., 1.3.3., Pre-class
Textbook 1: Chapter 16
2.3.2.4, 2.5.3., reading;
Lesson 10: Human Resource Management in
3.2.4., 3.3.1., Why human resource management in In-class
Service Sector Students summarize their pre-class reading
4.1.4., 4.1.5., service sector is different from that in interaction.
10.1. The difference between service sector and by responding to questions.
4.2.2., 4.3.4 manufacturing, examples of specific Exchanging
11 manufacturing sector Lecturer gives feedback, corrects incorrect
2.4.4., 2.5.4., services sectors in which human resource the lesson
10.2. The impact the special nature of services understanding and expands the lesson.
3.1.3., 3.1.5., managent significantly impact service knowledge;
sector on HRM Interaction with students via questions and
3.2.4., 4.2.3. quality. Assessing
10.3. HRM in service sector real-life cases.
2.1.1, 2.1.4., illustration
Student discussion.
2.2.1, cases.
Lesson 11: Employee Engagement 1.3.1., 1.3.3., Modern employees not only need a job Textbook 1: Chapter 7, 14 Pre-class
11.1. Introduction of employee engagement 2.3.2.4, 2.5.3., to live, but also need an opportunity to reading;
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11.2. The importance of employee engagement 3.2.4., 3.3.1., experience a good life and develop Students summarize their pre-class reading In-class
11.3. Models of employee engagement 4.1.4., 4.1.5., themselves. This requires employee by responding to questions. interaction.
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DETAILED ASSESSMENT
WEEK CONTENT CHAPTER DESCRIPTION TEACHING AND LEARNING ACTIVITIES
OUTCOME EVIDENCE
11.4. Measurement of employee engagement 4.2.2., 4.3.4 engagement. Lecturer gives feedback, corrects incorrect Exchanging
11.5. Employment relations 2.4.4., 2.5.4., The tenet, importance and methods to understanding and expands the lesson. the lesson
3.1.3., 3.1.5., create employee engagement and the role Interaction with students via questions and knowledge;
3.2.4., 4.2.3. of human resource specialists. real-life cases. Assessing
2.1.1, 2.1.4., Người lao động hiện đại không Student discussion. illustration
2.2.1, cases.
1.3.1., 1.3.3.,
2.3.2.4, 2.5.3.,
3.2.4., 3.3.1., Preparing
Each group present their prepared analysis
4.1.4., 4.1.5., presentation;
of a case study assigned.
4.2.2., 4.3.4 In-class
13 Group presentation According to case study allocation plan Supporting tools: PowerPoint, V-clip, role
2.4.4., 2.5.4., interaction;
play.
3.1.3., 3.1.5., Assessing the
Assessment and feedback.
3.2.4., 4.2.3. outcomes.
2.1.1, 2.1.4.,
2.2.1,
1.3.1., 1.3.3.,
2.3.2.4, 2.5.3.,
3.2.4., 3.3.1., Preparing
Each group present their prepared analysis
4.1.4., 4.1.5., presentation;
of a case study assigned.
4.2.2., 4.3.4 In-class
14 Group presentation According to case study allocation plan Supporting tools: PowerPoint, V-clip, role
2.4.4., 2.5.4., interaction;
play.
3.1.3., 3.1.5., Assessing the
Assessment and feedback.
3.2.4., 4.2.3. outcomes.
2.1.1, 2.1.4.,
2.2.1,
1.3.1., 1.3.3.,
2.3.2.4, 2.5.3.,
3.2.4., 3.3.1., Preparing
Each group present their prepared analysis
Group presentation 4.1.4., 4.1.5., presentation;
of a case study assigned.
4.2.2., 4.3.4 In-class
15 Supporting tools: PowerPoint, V-clip, role
Course closing 2.4.4., 2.5.4., interaction;
According to case study allocation plan play.
3.1.3., 3.1.5., Assessing the
Assessment and feedback.
3.2.4., 4.2.3. outcomes.
2.1.1, 2.1.4.,
2.2.1,
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9. GENERAL RULES
Class attendance
o Students must attend all classes of the course. In the case of absence due to
unforeseeable circumstances, adequate and satisfactory evidence must be presented.
o Students absent from classes for more than two days are deemed not to complete the
course and must re-enroll in the next semester.
In-class behaviour
o The course is conducted on the basis of the respect between the instructor and learners.
All disturbing behaviours are prohibited.
o Students must attend the class on time. Students late for more than 15 minutes after the
start of class are not allowed to attend the class.
o Noise making that affects the learning process of other classmates is not allowed.
o Eating, drinking or using electronic devices such as cell phones, music players during
class are prohibited.
o Laptops, notebooks are allowed to use for study purposes only; other purposes are
forbidden.
o Students breaking the above rules will be asked to leave the classroom and considered
absent for that day of class.
Academic regulations
o Students are divided into 10 groups to work on topics assigned by the instructor.
o The allocation of topics for group presentations and essays is conducted at the first day
of class.
o The methods and criteria employed to evaluate the group presentations and essays are
detailed in the section 7 of this syllabus and publicly communicated to students.
The issues which relates to deferment, appeal, re-mark request and examination
discipline are conducted in accordance with the academic regulations of the University
of Economics and Law of Vietnam National University of Hochiminh city.
Day of finishing the syllabus: 20/7/2019
DEAN OF FACULTY HEAD OF LECTURERS
DEPARTMENT
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