Phone Guide

ic502 by Motorola®

www.nextel.com

© 2006 Sprint Nextel. All rights reserved. Sprint, the “Going Forward”
logo, the NEXTEL name and logo, “NEXTEL only from Sprint,” and
other trademarks are trademarks of Sprint Nextel.
Printed in the U.S.A.
Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
www.hellomoto.com
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Certain mobile phone features are dependent on the capabilities and
settings of your service provider’s network. Additionally, certain features
may not be activated by your service provider, and/or the provider's
network settings may limit the feature’s functionality. Always contact your
service provider about feature availability and functionality. All features,
functionality, and other product specifications, as well as the information
contained in this user's guide are based upon the latest available
information and are believed to be accurate at the time of printing.
Motorola reserves the right to change or modify any information or
specifications without notice or obligation.
© Motorola, Inc., 2006. MOTOROLA and the Stylized M Logo are registered
in the US Patent & Trademark Office. All other product or service names are
the property of their respective owners.
Software Copyright Notice
The Motorola products described in this manual may include copyrighted
Motorola and third-party software stored in semiconductor memories or
other media. Laws in the United States and other countries preserve for
Motorola and third-party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or
reproduce the copyrighted software. Accordingly, any copyrighted software
contained in the Motorola products may not be modified, reverse-
engineered, distributed, or reproduced in any manner to the extent
allowed by law. Furthermore, the purchase of the Motorola products shall
not be deemed to grant either directly or by implication, estoppel, or
otherwise, any license under the copyrights, patents, or patent
applications of Motorola or any third-party software provider, except for
the normal, non-exclusive, royalty-free license to use that arises by
operation of law in the sale of a product.
Manual number: NNTN6811A
 Table of Contents
Welcome to Nextel From Sprint . . . . . . . . . . . . . . . . . . . . . .i
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Your Phone’s Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
1B. Your Phone: The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Your ic502 By Motorola . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Getting Started With Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Finding Your Phone Number and
Walkie-Talkie Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Basic Phone Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Section 2: Using Your Phone . . . . . . . . . . . . . . . . . . . . . . . 33
2A. Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . 34
Types of Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Making and Answering Phone Calls . . . . . . . . . . . . . . . . . . . . . . . . . 36
Making and Answering Walkie-Talkie Calls . . . . . . . . . . . . . . . . . 45
Making and Answering Talkgroup Calls . . . . . . . . . . . . . . . . . . . . . 54
Making and Answering Direct Talk Calls . . . . . . . . . . . . . . . . . . . . 57
Using Call Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Keeping Track . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
2B. Controlling Your Phone’s Settings . . . . . . . . . . . . . . . . 68
Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
 Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
TTY Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Walkie-Talkie Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
2C. Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . 87
Accessing Your Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
SIM Card Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Using Your Phone’s Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Limiting Use of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Erasing Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Security Features for Data Services . . . . . . . . . . . . . . . . . . . . . . . . . 98
2D. Controlling Your Roaming Experience . . . . . . . . . . . . . 99
Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . 102
Using Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Using Data Roam Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
2E. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Viewing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Phone Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Walkie-Talkie Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . 112
Erasing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
2F. Using Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
About Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Finding Contacts Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Creating a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Contacts Entries for Walkie-Talkie Groups and Talkgroups . . 125
Managing Your Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Using Your SIM Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Dialing Nextel Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
2G. Using the Phone’s Calendar and Tools . . . . . . . . . . . . 134
Using Your Phone’s Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Using Your Phone’s Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
 2H. Managing Voice Records . . . . . . . . . . . . . . . . . . . . . . . 141
Voice Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Section 3: Service Features . . . . . . . . . . . . . . . . . . . . . . .145
3A. Service Features: The Basics . . . . . . . . . . . . . . . . . . . . . 146
Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Using SMS Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Voice Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
3B. Data Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Data Services Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Downloading Premium Services Content . . . . . . . . . . . . . . . . . . 167
Exploring the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Data Services FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Section 4: Safety and Warranty Information . . . . . . .179
4A. Important Safety Information . . . . . . . . . . . . . . . . . . . 180
General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Safety and General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Hearing Aid Compatibility With Mobile Phones . . . . . . . . . . . . 188
Battery Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Specific Absorption Rate Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Information From the World Health Organization . . . . . . . . . . 191
Product Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Phone Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Export Law Assurances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Wireless: The New Recyclable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Smart Practices While Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
 4B. Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . 198
Motorola Limited Warranty
for the United States and Canada . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Service and Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205
Welcome to Nextel From Sprint

Sprint and Nextel have come together offering you more choice
and flexibility to do whatever you want, whenever you want.
You can make both wireless phone calls on the Nationwide
Sprint PCS Network and Nextel Walkie-Talkie calls on the
Nextel National Network from the same phone, simplifying
your calling experience while expanding the number of
persons you can connect to. This combination gives you more
of what you need to do more of what you want.
Welcome to a future full of possibility. Welcome to Nextel
only from Sprint.

Welcome and thank you for choosing Nextel from Sprint.

i
 Introduction

This Phone Guide introduces you to Sprint Nextel service and

the features of your new phone. It’s divided into four
sections:
⽧ Section 1: Getting Started
⽧ Section 2: Using Your Phone
⽧ Section 3: Service Features
⽧ Section 4: Safety and Warranty Information
Throughout this guide, you'll find tips that highlight special
shortcuts and timely reminders to help you make the most of
your new phone and service. The Table of Contents and Index
also help you quickly locate specific information.
You'll get the most out of your phone if you read each section.
However, if you'd like to get right to a specific feature, simply
locate that section in the Table of Contents and go directly to
that page. Follow the instructions in that section, and you'll
be ready to use your phone in no time.

Phone Due to updates in phone software, this printed guide

Guide may not be the most current version for your phone.
Visit www.nextel.com and sign on to access the most
Note: recent version of the phone guide.

WARNING Please refer to the Important Safety Information section

on page 180 to learn about information that helps you
safely use your phone. Failure to read and follow the
Important Safety Information in this phone guide may
result in serious bodily injury, death, or property
damage.

ii
Your Phone’s Menu

The following list outlines your phone’s menu structure. For

more information about navigating through the menus,
please see “Navigating Through Phone Menus” on page 26.

CALL HISTORY
1: ALL CALLS
2: WALKIE-TALKIE
3: MISSED CALLS
4: INCOMING CALLS
5: OUTGOING CALLS
6: ERASE CALL HISTORY

CONTACTS
1: FIND ALL NAMES
2: ADD NEW ENTRY
3: FILTER NAMES
4: SPEED DIAL #S
5: MY INFO
6: SERVICES
1: Customer Solutions 2: Dir. Assistance 3: Account Info.
4: Sprint Operator 5: Voice Command

7: SIM MANAGER
1: Copy to Contacts 2: Copy to SIM 3: Manage SIM
4: Help

8: MANAGE CONTACTS
1: Add Category 2: View Categories 3: Delete All Contacts
4: Memory Status

iii
 MESSAGING
1: SEND MESSAGE
2: TEXT MESSAGING
1: Inbox 2: Outbox 3: Sent Folder
4: Drafts Folder 5: Preset Messages 6: Send Message

3: VOICEMAIL
4: SETTINGS
1: Notification 2: Callback Number

MY CONTENT
1: GAMES
1: Get New 2: My Content Manager

2: RINGERS
1: Get New 2: My Content Manager

3: SCREEN SAVERS
1: Get New 2: My Content Manager

4: APPLICATIONS
1: Get New 2: My Content Manager

WALKIE-TALKIE
1: WLK-TLK CONTACTS
2: DIRECT TALK

WEB

VOICE RECORDS

iv
TOOLS
1: ALARM CLOCK
1: Alarm 1 2: Alarm 2 3: Alarm 3
4: Alarm 4 5: Alarm 5

2: CALCULATOR
3: CALENDAR
4: SIM MANAGER
1: Copy to Contacts 2: Copy to SIM 3: Manage SIM
4: Help

5: PHONE UPDATE
6: WORLD CLOCK

SETTINGS
1: SOUNDS
1: Ringer Type
1: Call with ID 2: Call without ID 3: Text Message
4: Voicemail 5: Call Alert 6: Calendar
7: Alarm 8: Roam Ringer

2: Volume
1: Ringer 2: Messaging 3: Calendar
4: Alarm 5: Applications 6: Power On
7: Key Beep 8: Voice Call 9: Speaker Phone
10: Call Alert 11: Incoming WLK-TLK 12: Reset Volumes

3: Indicators
1: Service 2: Minute Beep 3: Call Lost
4: Connect

2: DISPLAY
1: Screensaver 2: Standby Display 3: Light Control
4: Greeting Banner 5: Menu Style 6: Assign Keys
7: Set Time/Date 8: Incoming Calls

3: PCS VISION
1: PCS Vision
2: Net Guard

v
 3: Update Vision Profile
4: WALKIE-TALKIE
1: One Touch WLK-TLK
2: Talkgroup Silent
3: Talkgroup Area
5: ROAMING
1: Set Mode
2: Call Guard
3: Data Roam Guard
6: LOCATION
7: SECURITY
1: Lock Phone
2: Change Lock Code
3: SIM PIN
4: Change SIM PIN
5: Limit Use
1: Lock Contacts 2: Lock Vision 3: Restrict Outgoing Calls
4: Restrict Incoming Calls 5: Restrict Walkie-Talkie

6: Erase Contacts
7: Erase My Content
8: Reset Phone
9: Special Numbers
8: OTHERS
1: Language
2: Answer Options
3: Speed Dial
4: Abbreviated Dial
5: Auto Redial
6: Airplane Mode
7: TTY

vi
 8: Text Input
1: Personal Dictionary 2: Word Pop-up List 3: Word Completion

9: PHONE INFO
1: My Phone Numbers 2: Version 3: Advanced

vii
viii
 Section 1

Getting Started
 Se ct io n 1A

Setting Up Service

In This Section

⽧ Getting Started
⽧ Setting Up Your Voicemail
⽧ Account Passwords
⽧ Getting Help

Setting up service on your new phone is quick and easy. This

section walks you through the necessary steps to unlock your
phone, set up your voicemail, establish passwords, and
contact Nextel for assistance with your wireless service.

2 Section 1A: Setting Up Service

 Setting Up Service
Getting Started

Determining If Your Phone Is Already Activated

If you purchased your phone at a Sprint Store, it is probably
ready to use. If you received your phone in the mail, it
probably has been activated; all you need to do is unlock it. If
your phone is not activated, please call Nextel Customer
Service at 1-800-639-6111.

Tip: You must be in an area covered by the Nationwide Sprint PCS

Network and the Nextel National Network when you first
power up and unlock your phone.

Unlocking Your Phone

To unlock your phone, follow these easy steps:
1. Press and hold e to turn the phone on.
2. Press Unlock (right softkey).

Note: To select a softkey, press the button directly below the text
appearing on the bottom left and right of your display screen.
Softkey actions change according to screen.

3. Enter your four-digit lock code.

Tip: If you can’t recall your lock code, try using the last four digits
of either your Social Security number or phone number. If
neither of these works, call Nextel Customer Service.

When you power up your phone the first time, it performs a

series of security checks. For example, it verifies the phone is
Nextel-approved and the correct SIM card is installed. If you
don’t pass the security checks, your phone displays messages
and screen prompts showing what to do next. If you still
encounter security messages, call Nextel Customer Service.

Section 1A: Setting Up Service 3

Setting Up Your Voicemail
Unanswered phone calls are automatically transferred to
your voicemail, even if your phone is in use or turned off.
Therefore, you may want to set up your voicemail and
personal greeting as soon as your phone is activated.
To set up your voicemail:
1. From standby mode, press and hold 1.
2. Follow the system prompts to:
䡲 Create your passcode.
䡲 Record your name announcement.
䡲 Record your greeting.
䡲 Choose whether to activate One-Touch Message
Access (a feature that lets you access messages
simply by pressing and holding 1, bypassing the
need for you to enter your passcode).

Note: Voicemail Passcode

If you are concerned about unauthorized access to your
voicemail account, Nextel recommends that you enable your
voicemail passcode.

For more information about using your voicemail, see “Using

Voicemail” on page 147.

4 Section 1A: Setting Up Service

 Setting Up Service
Account Passwords
As a Nextel customer, you enjoy unlimited access to your
personal account information, your voicemail account, and
your data services account. To ensure that no one else has
access to your information, you need to create passwords to
protect your privacy.

Account Password
If you are the account owner, you have an account password
to sign on to www.nextel.com and to use when calling Nextel
Customer Service. Your default account password is the last
four digits of your Social Security number. If you are not the
account owner (if someone else receives the invoice for your
Nextel service), you can get a sub-account password at
www.nextel.com.

Voicemail Password
You create your voicemail password (or passcode) when you
set up your voicemail. See “Setting Up Your Voicemail” on
page 4 for more information on your voicemail password.

Data Services Password

With your ic502 by Motorola®, you may elect to set up a data
services password. This optional password may be used to
authorize purchase of Premium Services content and to
protect personal information on multi-phone accounts.
For more information, or to change your passwords, sign on
to www.nextel.com or call Nextel Customer Service at
1-800-639-6111.

Section 1A: Setting Up Service 5

Getting Help

Visit www.nextel.com
You can go online to:
䢇 Access your account information.

䢇 Check your minutes used (depending on your

service plan).
䢇 View and pay your bill.

䢇 Enroll for online billing and automatic payment.

䢇 Purchase accessories.

䢇 Shop for the latest phones.

䢇 View other service plans and options available.

䢇 Learn more about data services and other great products

like games, ringers, screen savers, and more.

Reaching Nextel Customer Service

You can reach Nextel Customer Service many different ways:
䢇 Dial * 2 s on your phone.

䢇 Sign on to your account at www.nextel.com.

䢇 Call us toll-free at 1-800-639-6111.

Receiving Automated Invoicing Information

For your convenience, your phone gives you access to
invoicing information on your account. This information
includes balance due, payment received, invoicing cycle, and
an estimate of the number of minutes used since your last
invoicing cycle.
To access automated invoicing information:
䊳 Press * 4 s .

6 Section 1A: Setting Up Service

 Setting Up Service
Note: This service may not be available in all Affiliate areas.

Sprint 411
You have access to a variety of services and information
through Sprint 411, including residential, business, and
government listings; movie listings or show times; driving
directions, restaurant reservations, and major local event
information. You can get up to three pieces of information
per call, and the operator can automatically connect your call
at no additional charge.
There is a per-call charge to use Sprint 411 and you are billed
for airtime.
To call Sprint 411:
䊳 Press 4 1 1 s .

Operator Services
Operator Services provides assistance when placing collect
calls or when placing calls billed to a local telephone calling
card or to a third party.
To access Operator Services:
䊳 Press 0 s .
For more information or to see the latest products and
services, visit us online at www.nextel.com.

Section 1A: Setting Up Service 7

 Se c ti on 1B

Your Phone: The Basics

In This Section

⽧ Your ic502 By Motorola

⽧ Getting Started With Your Phone
⽧ Finding Your Phone Number and Walkie-Talkie Number
⽧ Basic Phone Features
⽧ Accessories
⽧ Entering Text

Your phone is packed with features that simplify your life and
expand your ability to stay connected to the people and
information that are important to you. This section gives you an
overview of your phone, describes its basic features, shows
you how to power it on and off, change your battery, and
insert your SIM card.

8 Section 1B: Your Phone: The Basics

Your ic502 By Motorola

Phone Basics
Front View of Phone
8. Smart Key

1. Audio Connector

2. Speaker Key

3. Status Light
7. Retractable
Antenna

4. Volume
Controls

5. Walkie-Talkie 6. External
Button Display

Section 1B: Your Phone: The Basics 9

 Inside View of Phone

9. Earpiece

20. Display
Screen

c 19. Keypad
10. Softkeys Sensor

11. WEB Key 18. BACK Key

12. TALK Key 17. END /

Power Key

16. OK Key

15. Navigation
Keys

13. Microphone

14. Accessory Connector

10 Section 1B: Your Phone: The Basics

Key Functions

Phone Basics
1. Audio Connector allows you to plug in an optional
headset for convenient, hands-free conversations. Your
Walkie-Talkie headset can only use this connector.

Note: The use of wireless phones while driving may cause

distraction. Discontinue a call if you can’t concentrate on
driving. Additionally, the use of wireless devices and their
accessories may be prohibited or restricted in certain areas.
Always obey the laws and regulations on the use of these
products.

2. Speaker Key turns the speakerphone on and off during

phone calls and Walkie-Talkie calls. You can also use it to
answer phone calls in speaker mode.
3. Status Light does the following –
䡲 Flashes green to indicate you have both phone and
Walkie-Talkie service or your battery is charging.
䡲 Flashes orange to indicate you have either phone or
Walkie-Talkie service.
䡲 Flashes red to indicate you do not have service or
your battery is low.
䡲 Flashes red and green to indicate you have an
incoming call.
䡲 Flashes orange and green to indicate you have
received a message or Call Alert, or that an alarm
has expired.
4. Volume Controls allow you to adjust the ringer volume in
standby mode or adjust the voice volume during a call.
To mute the ringer during an incoming call, press the
volume key up or down.
5. Walkie-Talkie button allows you to use your phone as a
long-range, digital Walkie-Talkie.

Section 1B: Your Phone: The Basics 11

 6. External Display shows information about incoming
calls, battery strength, signal coverage, today’s date and
time, and more.
7. Retractable Antenna can be extended to optimize your
phone’s performance during phone calls, Walkie-Talkie
calls, and data sessions.
8. Smart Key ends a phone call or Walkie-Talkie call,
forwards an incoming call to voicemail and dismisses a
Call Alert.
9. Earpiece lets you hear the caller and automated phone
prompts.
10. Softkeys let you select softkey actions or menu items
corresponding to the bottom left and right of the
display screen.
11. WEB Key allows you to access the Internet.
12. TALK Key allows you to place or receive phone calls,
answer Call Waiting, and use Three-Way Calling.
13. Microphone allows the other caller to hear you clearly
when you are speaking to them.
14. Accessory Connector allows you to attach the battery
charger or other accessories to your phone.
15. Navigation Keys scroll through the phone’s menu options
and act as shortcut keys from standby mode. To assign
shortcuts to the navigation keys, see “Shortcuts” on
page 82.
16. OK Key selects the highlighted choice when navigating
through a menu. From standby mode, pressing O takes
you to the main menu.
17. END / Power Key ends a call. Press and hold this key for
two seconds to turn your phone on or off. You can also
use it to end any task you are engaged in and return the
phone to standby mode. When you receive an incoming

12 Section 1B: Your Phone: The Basics

 call, press it to mute the ringer; press it twice to forward

Phone Basics
the call to voicemail.
18. BACK Key deletes characters from the display screen in
text entry mode. When in a menu, press c to return to
the previous menu. This key also allows you to return to
the previous screen during a data session.
19. Keypad Sensor detects ambient light. If Keypad Sensor is
enabled, your phone measures the available light and
determines if the keypad backlight needs to be turned
on.
20. Display Screen provides all the information you need to
operate your phone, such as incoming call notification,
Contacts, date and time, signal coverage, battery
strength, and much more.

Antenna
To optimize your phone’s performance, extend the antenna
during phone calls, Walkie-Talkie calls, and data sessions.
To extend the antenna, pull gently on the rounded tip until
the antenna is fully extended and clicks into position. When
finished with a call, retract the antenna by pushing gently on
the rounded tip until the antenna clicks into place.

Section 1B: Your Phone: The Basics 13

 Getting Started With Your Phone
To start using your ic502 by Motorola phone:
䢇 Make sure your SIM card is in place.

䢇 Charge the battery.

䢇 Turn on your phone.

After you’ve completed these items, you are ready to begin

using your new phone.

Locating Your SIM Card

Your SIM (Subscriber Identity Module) card is a small piece of
plastic located inside, next to your battery. Your SIM card is
tucked in underneath an edge.

If there is no SIM card in your phone, contact Nextel

Customer Service at 1-800-639-6111.

Inserting Your SIM Card

To insert your SIM card:
1. With your phone powered off, remove the battery door
and battery. See “Removing the Battery” on page 19.
2. With your fingers, carefully slide the SIM card in under
the edge, and press it gently in place.

14 Section 1B: Your Phone: The Basics

 Phone Basics
Important: Do not touch the gold-colored areas of your SIM card.

Removing Your SIM Card

Important: To avoid losing information stored in your SIM card, do

not remove it from your phone unless absolutely
necessary.

To remove your SIM card:

1. With your phone powered off, remove the battery door
and battery. See “Removing the Battery” on page 19.
2. With your fingernail, carefully slide the SIM card out
from under the edge.

Section 1B: Your Phone: The Basics 15

 Note: Protect your SIM card as you would any delicate object. Store
it carefully.

After you begin using your phone with this SIM card, you will
not be able to use a different SIM card in this phone. Contact
Nextel Customer Service at 1-800-639-6111 for assistance.

16 Section 1B: Your Phone: The Basics

Using Your Phone’s Battery and Charger

Phone Basics
WARNING Use only Nextel-approved or Motorola-approved
batteries and chargers with your phone. The failure to use
a Nextel-approved or Motorola-approved battery and
charger may increase the risk that your phone overheats,
catches fire, or explodes, resulting in serious bodily injury,
death, or property damage.

Nextel-approved and Motorola-approved batteries and

accessories can be found at Sprint Stores, through Motorola,
or by calling 1-866-343-1114 to order. They’re also available
at www.nextel.com – just click the Accessories link.

Battery Capacity
Your phone is equipped with a Lithium Ion (Li-Ion) battery. It
allows you to recharge your battery before it is fully drained.
The battery provides 3.3 hours of continuous talk time.
When the battery reaches 5% of its capacity, your phone
makes a sound and displays a message. When there are
approximately two minutes of talk time left, the phone
sounds an audible alert and then powers down.

Note: Long light settings, searching for service, vibrate mode,

browser use, and other variables may affect battery life.

Tip: Be sure to watch your phone’s battery level indicator and

charge the battery before it runs out of power.
You can purchase a larger battery with a longer battery life, if
needed.

Section 1B: Your Phone: The Basics 17

 Installing the Battery
To install your battery:
1. Make sure the phone is powered off.
2. Slide the release button back until it releases the
battery door.
3. Allow the battery door to pop up, and remove it from
the back of your phone.

4. Insert the top of the battery into the battery area. Be

sure the gold-colored areas on the battery and on the
phone are touching.
5. Press the battery down to secure it.

6. Replace the battery door and press it gently until you

hear a click.

18 Section 1B: Your Phone: The Basics

Removing the Battery

Phone Basics
WARNING Do not handle a damaged or leaking Li-Ion battery as you
can be burned.

To remove your battery:

1. Make sure the phone is powered off.
2. Slide the release button back until the battery door
unlatches.
3. Allow the battery door to pop up, and remove it from
the back of your phone.

4. Remove the battery by lifting it out from the side.

Charging the Battery

Your phone’s Li-Ion battery is rechargeable and should be
charged as soon as possible so you can begin using your
phone.
Keeping track of your battery’s charge is important. If your
battery level becomes too low, your phone automatically
turns off, and you lose all the information you were just
working on.
For a quick check of your phone’s battery level, glance at the
battery charge indicator located on your displays (both

Section 1B: Your Phone: The Basics 19

 internal and external). If the battery charge is getting too low,
the phone makes a sound and displays a message.
Always use a Nextel-approved or Motorola-approved charger,
or vehicle power adapter to charge your battery.

Using the Charger

To use the charger provided with your phone:
1. Plug the charger into an electrical outlet.
2. Pull and rotate the connector cover.

3. Plug the other end of the charger into the accessory

connector.

Your external and internal displays also let you know the
battery is charging. Both the battery icon and a text
message show the charging status.

20 Section 1B: Your Phone: The Basics

 Phone Basics
Tip: You can also charge your phone using a Motorola-approved
USB cable and a computer that supports charging through its
USB port. You can only use a Motorola-approved USB cable.

Battery Use and Maintenance

䢇 Nextel-approved Li-Ion chargers provide optimum
performance. Other chargers may not fully charge the
Li-Ion battery or may yield a reduced number of lifetime
charge cycles.
䢇 Extreme temperatures degrade battery performance. Do
not store the battery where temperatures exceed 140°F
(60°C) or fall below -4°F (-20°C).
䢇 Li-Ion batteries have a self-discharge rate and, without
use, lose about 1% of their charge per day.

Turning Your Phone On and Off

To turn your phone on:
1. Open the phone.
2. Press and hold e for approximately two seconds.
As your phone connects to the network, you see a connecting
message. Your phone may require you to enter identifying
information to use it or to access specific features. See
“Setting Your Phone’s Security” on page 87 for more
information.
To power your phone off:
1. Open the phone.
2. Press and hold e.

Section 1B: Your Phone: The Basics 21

 Finding Your Phone Number and
Walkie-Talkie Number
My Info lets you view your phone number, Walkie-Talkie
number, and other information.
To view information about your phone:
1. Press O > Contacts > My Info.
2. Scroll to see your information:
䡲 Mobile lists your phone number.
䡲 Walkie-Talkie lists your Walkie-Talkie number.
Press Options (right softkey) and select Edit. You can now
enter your name, home and work numbers, and email, if you
want. See “Entering Text” on page 29 for more instructions
on how to do this.

22 Section 1B: Your Phone: The Basics

Basic Phone Features

Phone Basics
Congratulations on purchasing your new ic502 by Motorola.
Your phone is lightweight, durable, and easy-to-use. It offers
many significant features and service options.
The following list previews some of those features and
provides page numbers where you can find out more:
䢇 Dual-mode capability allows you to make both Nextel

Walkie-Talkie calls on the Nextel National Network

and traditional wireless phone calls on the Nationwide
Sprint PCS Network. Walkie-Talkie calls include Walkie-
Talkie, Group Walkie-Talkie, Talkgroup, and Direct TalkSM
calls (page 35).
䢇 External display gives you quick and easy access to

information about incoming calls, battery strength, signal

coverage, and more. When in standby mode, it
conveniently displays today’s time and date (page 24).
䢇 Walkie-Talkie button lights up whenever you receive a
Walkie-Talkie call (page 47).
䢇 The wireless browser provides access to the wireless
Internet (page 161).
䢇 Games, ringers, screen savers, and other applications can
be downloaded to make your phone as unique as you are
(page 167). Additional charges may apply.
䢇 SMS Text Messaging (page 153) provides quick and
convenient messaging capabilities.
䢇 The Contacts list allows you to store up to 900 entries
(page 115). Contacts stores Walkie-Talkie numbers, phone
numbers, and other information in an easy-to-use,
integrated format.
䢇 The built-in Calendar offers several personal information
management features to help you manage your busy
lifestyle (page 134).

Section 1B: Your Phone: The Basics 23

 䢇 Your phone is equipped with a Location feature for use in
connection with location-based services (page 76).
䢇 Word English Text Input lets you quickly type messages
with one key press per letter (page 30).

Viewing Status Information

Your phone shows status information on both the internal
and external displays.
The external display contain two lines of information – a
status line showing symbols referencing your phone’s status,
and a text line providing additional information. The status
line displays battery strength, speakerphone use, signal
coverage, alerts, roaming activity, and more. When in standby
mode, the external display shows the current time and date.
Here are some of your phone’s status indicators.
indicates your current signal strength. (The more
lines you have, the stronger your signal.)
indicates you are in Airplane mode.
indicates no service is available.
indicates you have Walkie-Talkie coverage.
indicates you are “roaming” off the Nationwide
Sprint PCS Network.
indicates the Walkie-Talkie speaker is on.
indicates the Walkie-Talkie speaker is off.
indicates your phone is operating in TTY (Text
Telephone) mode.
indicates your phone is set to ring for incoming
calls.

24 Section 1B: Your Phone: The Basics

 indicates a Walkie-Talkie call is in progress.

Phone Basics
indicates a Talkgroup call is in progress.
indicates a Group Walkie-Talkie call is in progress.
indicates a Direct Talk call is in progress.
indicates you have received a Call Alert.
indicates a phone call is in progress.
indicates you missed a phone call.
indicates you missed a Walkie-Talkie call or a
Talkgroup call.
indicates you have voicemail messages. (Press and
hold 1 to call your voicemail box.)
indicates you have new text messages (icon flashes
for urgent messages).
indicates your phone’s location feature is on.
indicates your phone’s location feature is off.
indicates your data connection is established.
When data is being transferred, the red arrows
blink.
indicates battery charge level (icon shown is full).

Note: Icons shown on the external display are in black-and-white,

not in color.
Not all the icons listed above are shown on the external
display.

Section 1B: Your Phone: The Basics 25

 Navigating Through Phone Menus
The navigation key on your phone allows you to scroll
through menus quickly and easily. The scroll bar at the right
of the menu keeps track of your position in the menu at all
times.
To navigate through a menu, simply press the navigation key
up or down. For a diagram of your phone’s menu, please see
“Your Phone’s Menu” on page iii.

Selecting Menu Items

As you navigate through the menu, menu options are
highlighted. Select an item by highlighting it and pressing O.
For example, if you want to see your volume settings:
1. Press O to access the main menu.
2. Select Settings by pressing 9 or by highlighting it and
pressing O.
3. Select Sounds by pressing 1 or by highlighting it and
pressing O.
4. Select Volume by pressing 2 or by highlighting it and
pressing O.

Note: For the purposes of this guide, the above steps condense into
“Press O > Settings > Sounds > Volume.”

Backing Up Within a Menu

䊳 To go to the previous menu, press c .
䊳 To return to standby mode, press e.

26 Section 1B: Your Phone: The Basics

Help

Phone Basics
Your phone contains an in-device help program to help you
understand complicated or seldom used features. When you
access a feature, Help sometimes appears as a menu item or
softkey. Select Help and read the text for a quick overview of
the feature. For more information, refer to this guide.

Section 1B: Your Phone: The Basics 27

 Accessories
Your phone comes with a Li-Ion battery, charger, and holster.
Various accessories are available for use with your ic502
phone, including a higher capacity battery (with a larger
battery door), cases, vehicle power chargers, data cables,
hands-free accessories, and more.
To make communicating in Walkie-Talkie easier, the Motorola
Walkie-Talkie headset allows hands-free operation. You can
use it for phone calls as well as Walkie-Talkie calls.
To order additional accessories, go to www.nextel.com or call
1-800-Nextel6. You can also contact your Nextel Authorized
Representative or stop by any Sprint Store. For information on
Sprint Store locations, go to www.sprintstorelocator.com.

28 Section 1B: Your Phone: The Basics

Entering Text

Phone Basics
Selecting a Character Input Mode
Your phone provides convenient ways to enter words, letters,
punctuation, and numbers whenever you are prompted to
enter text (for example, when adding a Contacts entry or
when using SMS Text Messaging).
To change the character input mode:
1. When you display a screen where you can enter text,
press Options (right softkey) to change the character
input mode.
2. Select one of the following options:
䡲 Word English to enter text using a predictive text
entering system that reduces the keys that need to
be pressed while entering a word (see page 30).
䡲 Multi-Tap to cycle through the alpha characters
associated with the letters on the keypad (see
page 31).
䡲 Numbers to enter numbers by pressing the numbers
on the keypad (see page 32).
䡲 Symbols to enter symbols (see page 32).
䡲 Word Spanish to enter Spanish text using predictive
text like Word English (see page 30).

Tip: When entering text, press * to change letter capitalization.

An additional option (Insert Preset Msg) is available when
using messaging. See “Using Preset Messages” on page 154.

Section 1B: Your Phone: The Basics 29

 Entering Characters Using Word English Text Input
Word English Text Input lets you enter text into your phone
by pressing keys just once per letter. (To select the
Word English mode when entering text, see “Selecting a
Character Input Mode” on page 29.)
Word English Text Input analyzes the letters you enter using
an intuitive word database and creates a suitable word. (The
word may change as you type.)
To enter a word using Word English Text Input:
1. Select the Word English character input mode. (See
“Selecting a Character Input Mode” on page 29.)
2. Press the corresponding keys once per letter to enter a
word (for example, to enter the word “Bill,” press
2 4 5 5). (If you make a mistake, press c to erase a
single character. Press and hold c to delete an entire
entry.)
If the word you want is not displayed after you have
entered all the letters, press the navigation key down to
scroll through other word options. A pop-up list appears
with the word options.

Tip: To keep this pop-up list from appearing, press O > Settings
> Others > Text Input > Word Pop-up List > Manual (rather than
Automatic).

To accept a word and insert a space, press #.

– or –
To accept a word completion (such as “Billion” when you
entered “Bill”), press the navigation key right.

Tip: To turn word completion on or off, press O > Settings > Others
> Text Input > Word Completion > On or Off.

30 Section 1B: Your Phone: The Basics

Adding a Word to the Word English Database

Phone Basics
If a word you want to enter is not displayed as an option
when you are using Word English Text Input, you can add it to
the database.
To add a word to the Word English Text Input database:
1. Select the Multi-Tap character input mode. (See
“Selecting a Character Input Mode” on page 29.)
2. Enter the word using multi-tap text entry. (See
“Entering Characters Using Multi-Tap Mode” on
page 31.) The word appears as an option the next time
you scroll through options during Word English Text
Input.

Tip: To turn the dictionary on or off, press O > Settings > Others
> Text Input > Personal Dictionary > On or Off.

Entering Characters Using Multi-Tap Mode

To enter characters by tapping the keypad:
1. Select the Multi-Tap mode. (See “Selecting a Character
Input Mode” on page 29.)
2. Press the corresponding keys repeatedly until the
desired letter appears. (For example, to enter the word
“Bill,” press 2 twice, 4 three times, 5 three times,
and 5 three times again). If you make a mistake, press
c to erase a single character. Press and hold c to erase
an entire word.
By default, the first letter of an entry is capitalized and the
following letters are lowercased. After a character is entered,
the cursor automatically advances to the next space after two
seconds or when you enter a character on a different key.

Section 1B: Your Phone: The Basics 31

 Characters scroll in the following order:

1 .?!,@'-_:;()&"10^`%$+*/\|~[]=>
<#
2 ABC2
3 DEF3
4 GHI4
5 JKL5
6 MNO6
7 PQRS7
8 TUV8
9 WXYZ9
0 0 (no letters)
# Space
* Shift

Entering Numbers and Symbols

To enter numbers:
䊳 Select the Numbers mode and press the appropriate key.
(See “Selecting a Character Input Mode” on page 29.)
To enter symbols:
䊳 Select the Symbols mode. (See “Selecting a Character
Input Mode” on page 29.) To enter a symbol, press the
appropriate key indicated on the display screen.

32 Section 1B: Your Phone: The Basics

 Section 2

Using Your Phone

 Se ct io n 2A

Making and Answering Calls

In This Section

⽧ Types of Calls
⽧ Making and Answering Phone Calls
⽧ Making and Answering Walkie-Talkie Calls
⽧ Making and Answering Talkgroup Calls
⽧ Making and Answering Direct Talk Calls
⽧ Using Call Alerts
⽧ Keeping Track

Your ic502 by Motorola offers many different ways to connect to

your family, friends, and associates. In addition to traditional
wireless phone calls, you can make Walkie-Talkie calls to both
individuals and groups, participate in Talkgroups, use
Direct Talk, and send Call Alerts.

34 Section 2A: Making and Answering Calls

Types of Calls

Making Calls
With the Nationwide Sprint PCS Network, Nextel Walkie-
Talkie, and your ic502 by Motorola, you have the following
traditional wireless phone and Walkie-Talkie services
available to you:
䢇 Digital Wireless Phone Calls offer clear calls and many extra

services, including missed call notification, three-way

calling, speakerphone, and speed dialing (page 36).
䢇 Digital Walkie-Talkie Calls allow two-way radio
communication with other Nextel Walkie-Talkie users
within the Nextel National Network (page 45).
䢇 Group Walkie-Talkie Calls allow coast-to-coast two-way
radio calling to up to 20 Nextel Walkie-Talkie customers
simultaneously (page 50).
䢇 Talkgroup Calls allow two-way radio calling to up to 100
Nextel Talkgroup customers simultaneously (page 54).

Note: To learn more about the differences between

Group Walkie-Talkie calls and Talkgroup calls, please see
“Difference Between Group Walkie-Talkie and Talkgroup
Calls” on page 54.

䢇 Direct Talk Calls allow two-way radio communication

between two or more Direct Talk-capable phones. These
calls are not made on the network (page 57).

Note: Please see your service plan for information on pricing.

Section 2A: Making and Answering Calls 35

 Making and Answering Phone Calls

Making Calls
Placing a traditional, wireless phone call from your phone is
as easy as making a call from any landline phone.
To make a phone call using your keypad:
1. Make sure your phone is on and open.
2. Enter a phone number from standby mode. (If you make
a mistake while dialing, press c to erase one digit at a
time. Press and hold c to erase the entire number.)
3. Press s. (To make a call when you are roaming and Call
Guard is enabled, highlight Roam Call and press s. See
“Using Call Guard” on page 103.)
4. Press e or close the phone when you are finished.

Tip: To redial your last outgoing call, press s twice.

Answering Calls
To answer an incoming call:
1. Make sure your phone is on.

Note: When your phone is off, incoming phone calls go directly to

voicemail.
If you are on another phone call or Walkie-Talkie call, or using
data services, please see “Keeping Track” on page 65.

2. Press s to answer an incoming call.

– or –
Press Answer (left softkey).

36 Section 2A: Making and Answering Calls

Note: When the phone is closed, you can answer a call by

Making Calls
pressing t .

Depending on your phone’s settings, you may also answer

incoming calls by opening the phone or by pressing any
number key. See “Call Answer Mode” on page 82 for more
information.
Your phone notifies you of incoming calls in the following
ways:
䢇 The phone rings or vibrates.

䢇 The status light flashes green and red.

䢇 The backlight illuminates.

䢇 The external and internal displays show an incoming call

notification. If the incoming call is from a number stored
in your Contacts, the entry’s name and/or number
appears.

Answering a Roam Call With Call Guard Enabled

Call Guard is an option that helps you manage your roaming
charges when making or receiving calls while outside the
Nationwide Sprint PCS Network. Please see “Controlling Your
Roaming Experience” on page 99 for more information about
roaming.
To answer a call when you are roaming and Call Guard is
enabled:
䊳 Select Answer to answer the call. (See “Using Call
Guard” on page 103 for additional information.)

Ending a Call
To disconnect a call when you are finished:
䊳 Close the phone or press e.

Note: When the phone is closed, you can end a call by pressing ..

Section 2A: Making and Answering Calls 37

 Missed Phone Calls
Missed phone calls are forwarded to voicemail.

Calling Emergency Numbers

Note: If your phone has only been provisioned for Walkie-Talkie

service, you cannot make emergency calls.
You cannot make or receive any Walkie-Talkie calls when your
phone is in Emergency mode.

You can place calls to 911 (dial 9 1 1 and press s), even if
your phone is locked or your account is restricted.
During an emergency call, press Options (right softkey) to
display your options.
When you place an emergency call, your phone automatically
enters Emergency mode. Your phone exits Emergency mode a
few minutes after you end the emergency call.
To exit Emergency mode, do one of the following:
䊳 Wait until your phone exits Emergency mode.
䊳 Dial a non-emergency phone number.

Emergency Mode With an Inactive SIM Card

You can still make emergency calls if your SIM card is not
working or if your SIM security code is not being accepted.

Enhanced 911 (E911) Information

This phone features an embedded Global Positioning System
(GPS) chip necessary for utilizing E911 emergency location
services where available.
When you place an emergency 911 call, the GPS feature of
your phone begins to seek information to calculate your
approximate location. Depending on several variables,
including availability and access to satellite signals, it may

38 Section 2A: Making and Answering Calls

 take up to 30 seconds or more to determine and report your

Making Calls
approximate location.

IMPORTANT Always report your location to the 911 operator when

placing an emergency call. Some designated
emergency call takers, known as Public Safety
Answering Points (PSAPs) may not be equipped to
receive GPS location information from your phone.

In-Call Options
Pressing Options (right softkey) during a call displays a list of
features you may use during the course of a call. To select an
option, highlight it, and press O. The following options are
available:
䢇 Select Speaker On to route the phone’s audio through the

speaker. You can adjust the speaker volume using the

volume keys on the side of the phone.
䢇 Select Speaker Off to use the phone’s earpiece.

Note: You can also turn the speakerphone on or off by pressing t

during a phone call.
Due to higher volume levels, do not place the phone near your
ear during speakerphone use.

䢇 Contacts opens your phone’s address book.

䢇 3-Way Call lets you initiate a three-way call
(see page 156).
䢇 Record Recipient creates a Voice Record of the call.
䢇 Phone Info. opens your Phone Info menu.
䢇 Messaging opens your Messaging menu.
䢇 Call History opens your Call History menu.
䢇 Calendar opens your appointment Calendar.
䢇 Tools opens your Tools menu.

Section 2A: Making and Answering Calls 39

 During a call, the left softkey button functions as the Mute
button. Press it to mute the phone’s microphone for privacy.
Press it again to Unmute the phone.

End-of-Call Options
After receiving a call from or making a call to a phone number
that is not in your Contacts, the phone number and the
duration of the call are displayed. After finishing the call,
press Options (right softkey) and then select Save to store the
number to Contacts.
If you have just finished a call with someone listed in your
Contacts, the entry’s name and the duration of the call are
displayed.

Note: The End-of-Call options are not displayed for calls identified
as No ID or Restricted.

Saving a Phone Number

Your phone can store up to five phone numbers in each
Contacts entry. Each entry’s name can contain 24 characters.
Your phone automatically sorts the Contacts entries
alphabetically. (For more information, see “Using Contacts”
on page 115.)
To save a number from standby mode:
1. Enter a phone number.
2. Press Options (right softkey).
3. Select Save and press O.

40 Section 2A: Making and Answering Calls

 4. Select As New Entry and press O. Use the numeric

Making Calls
keypad to enter the new contact name, then press Save
(left softkey).
– or –
Select To Existing Entry and press O. Scroll to the existing
entry where you want to save the number and press O,
then press Save (left softkey).

Dialing and Saving Phone Numbers With Pauses

You can dial or save phone numbers with pauses for use with
automated systems, such as voicemail or credit card billing
numbers.
There are two types of pauses available on your phone:
䢇 Hard Pause sends the next set of numbers when you

press the left softkey.

䢇 2Sec Pause automatically sends the next set of numbers

after two seconds.

Note: You can have multiple pauses in a phone number and

combine two-second pauses with hard pauses.

To dial or save phone numbers with pauses:

1. Enter the phone number.
2. Press Options (right softkey) and select either Hard Pause
or 2Sec Pause.
3. Enter additional numbers.
Press s to dial the number.
– or –
Press Options (right softkey) and select Save to save the
number in your Contacts.

Note: When dialing a number with a hard pause, press

OK (left softkey) to send the next set of numbers.

Section 2A: Making and Answering Calls 41

 Plus (+) Code Dialing
When placing international calls, you can use Plus Code
Dialing to automatically enter the international access code
for your location. From the United States, this number is
usually 011.
To make a call using Plus Code Dialing:
1. Press and hold 0 until a “+” appears on your display
screen.
2. Dial the country code and phone number you’re calling
and press s. (The access code for international dialing
is automatically dialed, followed by the country code
and phone number.)

Abbreviated Dialing
You can set up your phone to make calls using just the last
four digits of the number. Your phone automatically prepends
the first digits (for example, the area code and prefix).
You must enable Abbreviated Dialing and define the first
digits before you can use this feature. To set up Abbreviated
Dialing, see “Calling Options” on page 83.
To make a call using only the last four digits of the number:
1. Enter the last four digits of a phone number.
2. Press s.

42 Section 2A: Making and Answering Calls

Dialing From Contacts

Making Calls
To dial directly from a Contacts entry:
1. Press Contacts (left softkey).
2. Scroll to the phone number you want to call and
press s.
– or –
To call another number from the entry, use the
navigation keys to scroll left and right until you reach
the phone number you wish to call and press s.

Tip: To make a Walkie-Talkie call, press Contacts (left softkey),

find the number you want to call, and press and hold the
Walkie-Talkie button.

Using Speed Dialing

You can store up to 900 numbers in your phone’s speed dial
memory. With this feature, you can speed dial entries using
one key press for locations 2-9, two key presses for locations
10-99, and three key presses for locations 100-900.

Note: You must enable speed dialing before you can use it. See
“Calling Options” on page 83 for instructions.
Speed dialing is not available when you are roaming; when
you are roaming off the Nationwide Sprint PCS Network, you
must always dial using 11 digits (1 + area code + number).

For Speed Dial locations 2-9 (One-Touch Dialing):

䊳 Press and hold the appropriate key for approximately
two seconds. The display screen confirms that the
number has been dialed when it shows “Calling...”.

Section 2A: Making and Answering Calls 43

 For Speed Dial locations 10-99 (Two-Touch Dialing):
1. Press the first digit.
2. Press and hold the second digit for approximately two
seconds. The display screen confirms that the number
has been dialed when it shows “Calling...”.
For Speed Dial locations 100-900 (Three-Touch Dialing):
1. Press the first two digits.
2. Press and hold the third digit for approximately two
seconds. The display screen confirms that the number
has been dialed when it shows “Calling...”.

44 Section 2A: Making and Answering Calls

Making and Answering Walkie-Talkie Calls

Making Calls
Making Walkie-Talkie Calls
To make a Walkie-Talkie call:
1. Enter the Walkie-Talkie number you want to call. (See
“Dialing Walkie-Talkie Numbers” below.)
2. Press and hold the Walkie-Talkie button on the side of
your phone. Begin talking after your phone emits a
chirping sound.
3. Release the Walkie-Talkie button to listen.
A Walkie-Talkie call ends automatically after there is no
activity on the call for several seconds.

Note: When the phone is closed, you can end a call by pressing ..

Dialing Walkie-Talkie Numbers

Every Walkie-Talkie number has three parts —
䢇 An area ID.

䢇 A network ID.

䢇 A member ID.

An asterisk separates each part (for example: 999*999*9999).

When you enter a number containing all three parts, you
must separate them with asterisks.

Note: The number of digits in each part of a Walkie-Talkie number

may vary. For example, your Walkie-Talkie number may be
formatted as 999*999*9999, while another valid number
may appear as 555*555555*55.

Section 2A: Making and Answering Calls 45

 Tip: When you store a Walkie-Talkie number in Contacts, it is good
practice to include the whole number, including the asterisks.

Using Just the Member ID

If you are contacting someone sharing your network and area
IDs, you only need to enter the member ID.
To make a Walkie-Talkie call using only the member ID:
1. Enter the member ID of a Walkie-Talkie number.
2. Press and hold the Walkie-Talkie button on the side of
your phone. Continue as you would on any Walkie-Talkie
call.

Using Stored Walkie-Talkie Numbers

You can also make Walkie-Talkie calls using numbers stored in
Contacts or Call History. Just access the appropriate
Walkie-Talkie number and make the call. This makes it easy to
call frequently-used Walkie-Talkie numbers.
To access a Walkie-Talkie number from Call History:
䊳 Press O > Call History > All Calls or Walkie-Talkie. Scroll to
and highlight the Walkie-Talkie number you want.
To access a Walkie-Talkie number from Contacts:
1. Press Contacts (left softkey).
2. Scroll to and highlight the contact you want to call.
3. Use the navigation keys to scroll left and right to find
the Walkie-Talkie number (if it is not the first number
displayed).

WLK-TLK Contacts
WLK-TLK Contacts filters Contacts and Call History to display
only Walkie-Talkie numbers.

46 Section 2A: Making and Answering Calls

To access a Walkie-Talkie number using WLK-TLK Contacts:

Making Calls
1. Press O > Walkie-Talkie > WLK-TLK Contacts.
2. Use your left and right navigation keys to select
Contacts or Call History.
3. Scroll to and highlight the Walkie-Talkie number you
want to call.

Answering Walkie-Talkie Calls

When you receive a Walkie-Talkie call, your phone emits a
chirping sound or vibrates, and the Walkie-Talkie button
lights up. You then hear the voice of your caller.
To answer a Walkie-Talkie call:
1. Wait for the caller to finish speaking.
2. Press and hold the Walkie-Talkie button on the side of
your phone. Continue as you would on any Walkie-Talkie
call.
3. Press e to end the call.
A Walkie-Talkie call ends automatically after there is no
activity on the call for several seconds.

Note: If your phone is closed, you can end a call by pressing ..

Sending Contact Information

Use Send via WLK-TLK to send your own (or another’s) contact
information to a Walkie-Talkie user.

Setting Up Send via WLK-TLK

By default, your phone automatically sends your personal
information every time you make a Walkie-Talkie call. You can
turn this functionality off or modify how much information
you want to send.

Section 2A: Making and Answering Calls 47

 To setup Send via WLK-TLK:
1. Press O > Contacts > My Info.
2. Press Options (right softkey) and then select
Setup Send via W-T.
3. Clear or select Auto Send My Info as desired by
pressing O.
4. Clear or select the contact information you want to send
— Mobile, Home, Work, and E-mail by pressing O after
each selection.
5. Select Save (left softkey).

Note: You will probably want to set up your My Info screen to

contain other contact information, like your name and
other phone numbers. See “Finding Your Phone Number
and Walkie-Talkie Number” on page 22 for more details.

Using Send via WLK-TLK

You can use Send via WLK-TLK during a Walkie-Talkie call to
send contact information to the person you are speaking to.
You can also initiate Send via WLK-TLK from Contacts or Call
History.
To send contact information using Send via WLK-TLK during a
Walkie-Talkie call:
1. Begin a Walkie-Talkie call in the regular manner.
2. Release the Walkie-Talkie button.
3. Press Options (right softkey).
4. To send your own contact information to the caller,
select Send My Phone Info.
– or –
To send another’s contact information to the caller,
select Send A Contact, scroll to the contact you want to
send, and then press Select (left softkey).

48 Section 2A: Making and Answering Calls

 5. Press and hold the Walkie-Talkie button to send the

Making Calls
information.
To send contact information from Contacts to a Walkie-Talkie
user:
1. Press O > Contacts > Find All Names.
2. Highlight the Contacts entry you want to send.
3. Press Options (right softkey) and then select
Send via WLK-TLK.
䡲 If you chose an entry that only contains phone

numbers, your phone displays a list of numbers

capable of receiving Send via WLK-TLK information.
䡲 If you chose an entry that is capable of receiving

Send via WLK-TLK information, choose This Contact

To.
4. Scroll to the entry you want to send the information to,
and then press O.
5. Press and hold the Walkie-Talkie button to send the
information.
To send your own contact information from Contacts to a
Walkie-Talkie user:
1. Press O > Contacts > Find All Names.
2. Highlight the Contacts entry you want to send your
information to.
3. Press Options (right softkey) and then select
Send via WLK-TLK.
4. Select My Phone Info.
5. Press and hold the Walkie-Talkie button to send the
information.

Section 2A: Making and Answering Calls 49

 Note: You can also use the All Calls and Walkie-Talkie lists in Call
History to Send via WLK-TLK. Press O > Call History > All Calls or
Walkie-Talkie.

Group Walkie-Talkie Calls

A Group Walkie-Talkie call is made to multiple Walkie-Talkie
users at the same time. You can call up to 20 persons
anywhere on the Nextel National Network on their Group
Walkie-Talkie compatible phones.
These Groups do not have established memberships. They are
created by you or other Group Walkie-Talkie users. A Group
can be set up for one-time use or it can be stored in Contacts
for repeated use.
For information on creating Groups and storing them in
Contacts, see “Contacts Entries for Walkie-Talkie Groups and
Talkgroups” on page 125.

Making Group Walkie-Talkie Calls

To make a Group Walkie-Talkie call:
1. From Contacts or the appropriate Call History list, scroll
to and select the Group you want to call.
2. Press the Walkie-Talkie button and continue as if
making a regular Walkie-Talkie call.

Note: You can also highlight a call from WLK-TLK Contacts. Press
O > Walkie-Talkie > WLK-TLK Contacts > Contacts or Call History.

Creating a Group Using WLK-TLK Contacts

Use WLK-TLK Contacts to create a Group and make a Group
Walkie-Talkie call quickly. Or, you can save it to Contacts and
then make the Group Walkie-Talkie call.

50 Section 2A: Making and Answering Calls

To create a Group using WLK-TLK Contacts:

Making Calls
1. Press O > Walkie-Talkie > WLK-TLK Contacts.
2. Use the left and right navigation keys to select Contacts
or Call History.
3. Highlight each entry you want to call and press O to
make each selection.
4. To make a Walkie-Talkie Group call, press and hold the
Walkie-Talkie button
– or –
To save the Group, press Options (right softkey) and
select Save Group. Enter the Name, Category, and then
press Save (left softkey). You can then make a Group
Walkie-Talkie call.

Answering Group Walkie-Talkie Calls

When you receive a Group Walkie-Talkie call, the name of the
Group appears on your internal and external displays. Answer
a Group Walkie-Talkie call in the same way you answer a
regular Walkie-Talkie call. Only one person may speak on a
Group call at a time.

Group Walkie-Talkie Call Information

While you are on a Group Walkie-Talkie call, the following
appears on the display screen:
䢇 The name of the Group.

䢇 The name or the Walkie-Talkie number of the person

speaking.
䢇 The number of participants in the Group Walkie-Talkie

call.

Section 2A: Making and Answering Calls 51

 Group Walkie-Talkie Call Details
During a Group Walkie-Talkie call, you can view details about
the other Group members, such as their name, Walkie-Talkie
number, and their status on the call.
To view call details while on a Group Walkie-Talkie call:
䊳 Press Details (right softkey).
Your display screen shows the names of the Group members
next to an icon identifying their status on the call.

The Group member who is currently

speaking.
A Group member who is active on the Group
call, but is not speaking.
A Group member who has exited the call.

A Group member who could not be reached

on the Group call.
A Group member whose status is unknown.

Sharing Groups
You share Groups by saving Groups from calls you
participated in and by sending Groups to other callers.
To store Groups from Call History:
1. Press O > Call History > All Calls or Walkie-Talkie Calls.
2. From the list, select the Group you want.
3. Press Options (right softkey) and then select Save.
4. Select As New Entry, complete the Contacts entry, and
then press Save (left softkey).
– or –
Select Replace Entry and press O.

52 Section 2A: Making and Answering Calls

Using Send via WLK-TLK

Making Calls
Use Send via WLK-TLK to forward an established Group to
another Walkie-Talkie user.
To forward a Group using Send via WLK-TLK:
1. Press O > Contacts > Filter Names > Walkie-Talkie Group.
2. Scroll to the Group you want to send and then press
Options (left softkey).
3. Select Send via WLK-TLK.
4. Select Yes or No to include or exclude yourself from the
Group.

Note: If you choose to include yourself and the list already contains
the maximum number of members, you will be prompted
that the list is full. You will then be excluded from the list.

5. Use the left and right navigation keys to select Contacts

or Call History.
6. Highlight the caller you want to forward the Group to
and press O.
7. Push the Walkie-Talkie button to send the Group.

Section 2A: Making and Answering Calls 53

 Making and Answering Talkgroup Calls
A Talkgroup is a predetermined group of Walkie-Talkie users,
created by an account administrator. They can contain up to
100 members.

Difference Between Group Walkie-Talkie and

Talkgroup Calls
In a Group Walkie-Talkie call, you or another caller determines
who can participate in the call. By contrast, participation in a
Talkgroup is determined by an administrator. Here are the
ways Group Walkie-Talkie and Talkgroup calls differ.

Group Talkgroup
Icon
Geography Nationwide. All users in a Talkgroup
must share the same
network and area IDs and
be physically present in
their home market.
Maximum Size 21 100.
(including
originator).
Set-up Dynamically, Predefined by an account
via your administrator.
phone.

54 Section 2A: Making and Answering Calls

Joining a Talkgroup

Making Calls
To participate in a Talkgroup, the account administrator must
first add you to the membership and then you must “join”
the Talkgroup.
To join a Talkgroup:
1. Press Contacts (left softkey).
2. Scroll to the Talkgroup you want to join.
3. Press Join (left softkey).
You can now receive communications from other members of
this Talkgroup.
You will hear all active Talkgroup conversations on your
phone. To silence them, go to O > Settings > Walkie-Talkie >
Talkgroup Silent and then select On. See “Silencing Talkgroup
Calls” on page 86 for more information.

Note: You can create a Contacts entry for the Talkgroup or save a
Talkgroup from Call History. See “Creating Talkgroup Entries”
on page 127 for more information.

Adding More Talkgroups

You can be included in additional Talkgroups by doing one of
the following:
䢇 Using Talkgroup Management at www.nextel.com. You

must be an account administrator to use Talkgroup

Management.
䢇 Contacting your Nextel Sales Representative at the time

of activation.

Note: You can only in participate in (“join”) one Talkgroup at a time.

Section 2A: Making and Answering Calls 55

 Making Talkgroup Calls
To make Talkgroup calls:
1. Press # and then enter the Talkgroup number using the
keypad.
– or –
Select the Talkgroup from Contacts, the All Calls and
Walkie-Talkie lists in Call History, or from
WLK-TLK Contacts.
2. Press the Walkie-Talkie button and continue as if
making a Walkie-Talkie call.

Receiving Talkgroup Calls

To answer a Talkgroup call:
䊳 Answer it as you would a regular Walkie-Talkie call.
Only one person at a time may speak on a Talkgroup call. The
Walkie-Talkie number or name of the person who is speaking
appears on the display screen below the Talkgroup number.
During and immediately after a Talkgroup call ends, press
Options (right softkey). Your phone displays actions you can
take at this time.

56 Section 2A: Making and Answering Calls

Making and Answering Direct Talk Calls

Making Calls
Direct Talk allows for two-way radio communication
“off the network” between two or more phones equipped
with this capability. This feature is very useful in areas
without network coverage.
You can make –
䢇 Code calls – two-way radio calls conducted off the network

and using open channels and codes. In these calls, anyone

using your same channel and code can hear your
conversation.
䢇 Private calls – two-way radio calls conducted off the

network and using the wireless phone numbers of the

participants. In these calls, others using the same channel
cannot listen in.
When using Direct Talk mode, the two phones should be a
minimum of six feet apart to maximize performance and
improve transmission range. You can only make Direct Talk
calls to users located within your range. This varies according
to terrain, man-made structures, and atmospheric conditions.
The following features are not available while in Direct Talk
mode:
䢇 On-network phone calls.

䢇 On-network Walkie-Talkie, Group Walkie-Talkie, Talkgroup

calls, and Call Alerts.

䢇 Data Services.

䢇 Sending and receiving messages.

䢇 Call timer.

䢇 Sending Call Alerts.

䢇 Call forwarding.

Section 2A: Making and Answering Calls 57

 Setting Your Phone to Direct Talk
Before you and another caller can use Direct Talk, both of your
phones must be set to Direct Talk mode.
To set your phone to Direct Talk:
1. Press O > Walkie-Talkie > Direct Talk.
2. Press Select (left softkey).
After a few seconds, your channel and code appear on the
display screen, and Direct Talk R... appears on the top of the
screen. Your phone displays the last channel and code used
for Direct Talk.
To return to network mode from Direct Talk:
䊳 In Direct Talk mode, press Options (right softkey) and
then select Exit Direct Talk.
After a few seconds, your phone returns to network service.

Direct Talk Setup Options

You can set up your phone to alert you and remind whenever
you are in Direct Talk mode.
To determine whether your phone confirms a switch to and from
Direct Talk:
1. In Direct Talk mode, press Options (right softkey) and
then select Direct Talk Setup.
2. Check or clear Switch Confirmation as desired.
3. Press Done (left softkey).
To set your phone to remind you periodically that you are in
Direct Talk mode:
1. In Direct Talk mode, press Options (right softkey) and
then select Direct Talk Setup.
2. Check Reminder Tone.

58 Section 2A: Making and Answering Calls

 3. Press your navigation down and press O.

Making Calls
4. Select the time interval for the reminder tone.
5. Press Done (left softkey)

Code Direct Talk Calls

Your phone has 10 channels and 15 codes, within each
channel. Channels represent the radio frequencies on which
you make and receive Direct Talk calls. Codes allow you to
minimize interference from others using the same channel as
you.
To make Direct Talk Code calls, both parties must be on the
same channel and code and have their phones set to Direct
Talk. Be aware that others using both your same code and
channel can hear your conversation. And, you can hear their
conversations as well!
To set a channel and code:
1. In Direct Talk mode, press Options (right softkey) and
then select Edit Channel/Code.
2. With Channel number field highlighted, use your up and
down navigation keys to set a channel number and
press O.
3. Press your navigation key down.
4. With Code number field highlighted, use your up and
down navigation keys to set a code number and press
O.
5. Select Done (left softkey).
Making and Receiving Code Calls in Direct Talk Mode
To make a Code call using Direct Talk:
䊳 In Direct Talk mode, make a Walkie-Talkie call in the
regular way. Your phone displays Direct Talk Transmitting,
along with the channel and code selected.

Section 2A: Making and Answering Calls 59

 The tone emitted from your phone when making a
Direct Talk call is four beeps and sounds different from the
tone heard on Walkie-Talkie calls conducted on the network.
If you receive an error message, this means:
䢇 There may be no parties on your channel or code.

䢇 You are out of range.

When you receive a Code call using Direct Talk, your phone
displays Direct Talk Transmitting, along with the channel and
code selected. Answer a Direct Talk Code call just like you
would any other Walkie-Talkie call.

Private Direct Talk Calls

Private Direct Talk allows you to silence all the calls on a
channel that are not directed specifically at you. To do this,
you must first set your phone to Private Only.
To set your phone to Private Only:
1. In Direct Talk mode, press Options (right softkey) and
then select Edit Channel/Code.
2. With Channel number field highlighted, use your up and
down navigation keys to set a channel number and
press O.
3. Select Private Only and press O.
4. Select Done (left softkey).
To reach you, other Direct Talk callers must be on your same
channel and dial your 10-digit wireless phone number to
reach you.

Receiving a Private Direct Talk Call

The number or name of the person who initiated the call
appears on your display screen. Answer the call in the same
way you answer a regular Walkie-Talkie call.

60 Section 2A: Making and Answering Calls

 A Private Direct Talk call ends a short time after the last party

Making Calls
releases the Walkie-Talkie button. The display screen returns
to Direct Talk standby mode.

Note: You do not need to set your phone to Private Only to

receive Private calls. As long as you are on the same
channel as your caller, you can receive Private Direct Talk
calls.

Making a Private Direct Talk Call

You can make Private Direct Talk calls to any person on your
same channel. You do not need to set your phone to Private
Only.
To make a private Direct Talk Call:
1. In Direct Talk mode, enter the 10-digit wireless phone
number of the person you want to call on your channel.
(You can also scroll to the number in Contacts or
Call History.)
2. Make the call in the same way you make a regular
Walkie-Talkie call. The number or name of the person
you are calling appears on your display screen.
If you receive an error message, it means:
䢇 You may not be using a valid wireless phone number.

䢇 The person that you are trying to reach may not be in

Direct Talk mode.

䢇 The person that you are trying to reach is set to a different

channel, or is out of range.

Receiving All Calls on a Channel

You can set your phone to receive all Direct Talk transmissions
that are within range and set to the same channel. Do this by
selecting Receive All, instead of a code.

Section 2A: Making and Answering Calls 61

 However, you cannot initiate a call when the code is set to
Receive All. If you press the Walkie-Talkie button to initiate a
Walkie-Talkie call and your code is set to Receive All, you
receive an error message.
To set the code to Receive All:
1. In Direct Talk mode, press Options (right softkey) and
then select Edit Channel/Code.
2. With Channel number field highlighted, use your up and
down navigation keys to set a channel number and
press O.
3. Select Receive All and press O.
4. Select Done (left softkey).

Making Emergency Calls While in Direct Talk Mode

If you attempt to make an emergency 911 call while in Direct
Talk mode, your phone automatically exits Direct Talk mode
and attempts to find a network signal.
If you are out of network coverage, your phone cannot make
an emergency 911 call until you return to the network
coverage area. You must wait until the phone reconnects to
the network before attempting to make an emergency 911
call.

62 Section 2A: Making and Answering Calls

Using Call Alerts

Making Calls
Sending a Call Alert lets the recipient know you want to talk
to him or her on a Walkie-Talkie call. When you send a Call
Alert, the recipient’s phone alerts them and displays your
name or Walkie-Talkie number.

Sending Call Alerts

To send a Call Alert:
1. Enter the Walkie-Talkie number you want to send the
alert to.
2. Press Alert (left softkey).
3. Press the Walkie-Talkie button until Alert Sent to appears
on the display screen.
If the alert is not successful, this may mean the person you
are trying to reach is on a call or has the phone turned off.

Note: You can send a Call Alert from Call History or Contacts. Find
the Walkie-Talkie number you want to send a Call Alert to and
continue as explained above.

Section 2A: Making and Answering Calls 63

 Responding to a Call Alert

Note: You can set a distinctive ringer for Call Alerts. See “Ringer
Types” on page 69.

To answer a Call Alert:

䊳 Press the Walkie-Talkie button to make a Walkie-Talkie
call to the sender.
To clear a Call Alert, do one of the following:
䊳 Press Dismiss (right softkey).
䊳 If the phone is closed, press ..

Viewing Call Alerts

In Call History, the All Calls and Walkie-Talkie Calls lists store
the Call Alerts you have received. Call Alerts are shown as
regular Walkie-Talkie calls. Call Alerts remain on the
appropriate Call History lists until you delete them or they
reach the end of list.
To view a Call Alert upon receiving it:
䊳 Press View (left softkey).
To view Call Alerts stored in Call History:
1. Press O > Call History > All Calls or Walkie-Talkie Calls.
2. Scroll through the list.
3. Select a Call Alert to view detailed information about it.

64 Section 2A: Making and Answering Calls

Keeping Track

Making Calls
Your ic502 by Motorola allows you to contact your family,
friends, and business associates in many different ways –
phone calls, Walkie-Talkie calls, Group Walkie-Talkie calls,
Talkgroup calls, and Call Alerts. Your phone tracks these
communications through Call History and the Events list.
The Events lists notifies you of incoming phone and
Walkie-Talkie calls, Call Alerts, voicemail and text messages,
meetings on the calendar, and more. When the Events list
contains information, it appears dynamically or your phone
displays an Events softkey.
Your phone then offers easy-to-follow prompts that allow
you to respond to the notification.

Incoming Phone Calls

If... Then...
Your phone is turned off. Phone calls are sent to voicemail and are
not listed in Call History.
Your phone is in standby Your phone displays an incoming call
mode or on another notification, lists the call in Call History,
phone call. and, if unanswered, forwards the call to
voicemail.
Your phone is on a Your phone neither alerts you to the
Walkie-Talkie call. incoming call nor lists it in Call History. It
does forward the call to voicemail.
Your phone is in a data Your phone displays an incoming call
session, but you are not message, lists it in Call History, and
transmitting data. forwards it to voicemail.
Your phone is in a data Your phone neither displays an incoming
session and you are call message nor lists it in Call History.
transmitting data. It does forward the call to voicemail.

Section 2A: Making and Answering Calls 65

 Incoming Walkie-Talkie Calls, Talkgroup Calls, and
Call Alerts

If... Then...
Your phone is turned off. Your phone does not list Walkie-Talkie calls,
Talkgroup calls, or Call Alerts in Call History.
Your phone is in standby You receive the Walkie-Talkie call,
mode. Talkgroup call, or Call Alert, along with an
appropriate notification. They are listed in
Call History.
Your phone is on a phone You receive notification of a missed
call. Walkie-Talkie call, Call Alert, or Talkgroup
call and they are listed in Call History.
After you finish the phone call, the missed
Call Alert is displayed.
You are on a Your phone does not display a notice for
Walkie-Talkie call. incoming Walkie-Talkie calls, Talkgroup
calls, or Call Alerts.
Walkie-Talkie calls, Talkgroup calls, and
Call Alerts are not listed in Call History.
Your phone is in a data Your phone displays a notice for incoming
session, but you are not Walkie-Talkie calls and Talkgroup calls.
transmitting data. If you receive a Call Alert, your phone
displays the alert.
It records these events in Call History.
Your phone is in a data Your phone does not display a notice for
session and you are incoming Walkie-Talkie calls, Talkgroup
transmitting data. calls, or Call Alerts as long as you are
actively transmitting data.
It records these events in Call History.
After you finish transmitting, your phone
notifies you of these events.

66 Section 2A: Making and Answering Calls

Group Walkie-Talkie Calls

Making Calls
Your phone does not display an incoming call notification for
Group Walkie-Talkie calls. It does display the calls in the Call
History.

Direct Talk
Because Code calls do not take place on the network, your
phone does not track them. However, you do receive
notification of Private calls and they are listed in Call History.

Section 2A: Making and Answering Calls 67

 Se c ti on 2B

Controlling Your Phone’s Settings

In This Section

⽧ Sound Settings
⽧ Display Settings
⽧ Location Settings
⽧ Messaging Settings
⽧ Airplane Mode
⽧ TTY Use
⽧ Phone Setup Options
⽧ Walkie-Talkie Settings

Using the menu options available on your phone, you can

customize your phone to sound, look, and operate just the way
you want it. This section describes how you can change your
phone’s settings to best suit your needs. Take a few moments
to review these options and to adjust or add settings that are
right for you.

68 Section 2B: Controlling Your Phone’s Settings

Sound Settings

Ringer Types
Ringer types help you identify incoming calls and messages.
You can assign ringer types to individual Contacts entries,
types of calls, and types of messages.
䢇 Preprogrammed Ringers include a variety of standard

Your
Your Phone’s
ringer types and familiar music included with your phone.
䢇 Vibrating Ringer alerts you to calls or messages without

Phone’s Settings
disturbing others.
䢇 Downloaded Ringers can be downloaded right to your

phone. (See “Downloading Premium Services Content” on

Settings
page 167.)

Selecting Ringer Types for Phone Calls

Your phone provides a variety of settings that allow you to
customize your ringer and volume settings. These options
allow you to identify incoming calls by ring.
To select a ringer type for voice calls:
1. Press O > Settings > Sounds > Ringer Type.
2. Select Call with ID or Call without ID and press O. The list
of preprogrammed ringers is displayed.
3. Use your navigation key to scroll through the available
ringers. To hear a ringer, press Listen (right softkey).
4. Press Assign (left softkey).

Tip: If you want to hear a unique ringer whenever you are

roaming, you can press O > Settings > Sounds > Ringer Type
> Roam Ringer and choose Distinct. For information about
roaming, see page 99.

Section 2B: Controlling Your Phone’s Settings 69

 Selecting Ringer Types for Messages
To select a ringer type for messages:
1. Press O > Settings > Sounds > Ringer Type.
2. Select Text Message or Voicemail and press O. The list of
preprogrammed ringers is displayed.
3. Use your navigation key to scroll through the available
ringers. To hear a ringer, press Listen (right softkey).
4. Press Assign (left softkey).

Tip: You can also select unique ringers for Call Alerts, calendar
appointments, and alarms. Go to O > Settings > Sounds
> Ringer Type and follow the prompts.

Adjusting the Phone’s Volume Settings

You can adjust your phone’s volume settings to suit your
needs and your environment.
To adjust your phone’s volume settings:
1. Press O > Settings > Sounds > Volume.
2. Select Ringer, Messaging, Calendar, Alarm, Applications,
Power On, Key Beep, Voice Call, Speaker Phone, Call Alert,
or Incoming WLK-TLK, and press O.
3. Follow the prompts to choose a volume level and press
Done (left softkey).

Tip: You can adjust the ringer volume by using the volume keys on
the side of your phone. However, if you are on a call, pressing
the volume keys regulates the volume of the call.
To reset your volume setting to factory defaults,
press O > Settings > Sounds > Volume > Reset Volumes.

70 Section 2B: Controlling Your Phone’s Settings

Sound Indicators
Your phone can alert you with an audible tone when you
change service areas, once a minute during a voice call, or
when a call has been lost or connected.
To enable or disable alert sounds:
1. Press O > Settings > Sounds > Indicators.
2. Select Service (Service Change), Minute Beep, Call Lost, or

Your
Connect (Call Connect) and press O.

Your Phone’s
3. Select On or Off and press O.

Phone’s Settings
Silence All

Settings
There may be times when you need to silence your phone
entirely. The phone’s Silence All option allows you to mute
sounds without turning your phone off.
To activate Silence All:
䊳 With the phone open, press and hold the volume
key down until your phone displays Silence All.
To deactivate Silence All:
䊳 Press the volume key up repeatedly to select a desired
volume level.

Section 2B: Controlling Your Phone’s Settings 71

 Display Settings

Changing the Text Greeting

The text greeting can be up to 12 characters and is displayed
on your phone’s screen in standby mode. You may choose to
keep the phone’s default greeting, or you may enter your own
custom greeting.
To display or change your greeting:
1. Press O > Settings > Display > Greeting Banner.
2. To change the greeting text, scroll to the greeting and
enter text using your keypad.
– or –
To turn off the banner, scroll to the Greeting Banner
check box and press O to clear it.
3. Press Done (left softkey).

Setting Light Controls

You can determine whether, and for how long, to light the
display screen, keypad, Walkie-Talkie button, or status light.

Status Light or Walkie-Talkie Button Light

To turn on or off the status light or the light behind the
Walkie-Talkie button:
1. Press O > Settings > Display > Light Control > Status Light
or Walkie-Talkie Button.
2. Select On or Off, as desired.
3. Press O.

72 Section 2B: Controlling Your Phone’s Settings

Backlight
The Backlight Control setting lets you select for how long the
display screen is backlit.
To change the backlight setting:
1. Press O > Settings > Display > Light Control >
Backlight Control.
2. Select how long the backlight should stay on. (If you

Your
Your Phone’s
choose Flip Open, the backlight stays on as long as the
phone is open.)

Phone’s Settings
3. Press O.
Keypad Sensor

Settings
Your phone’s Keypad Sensor measures available light and
determines if the keypad backlight needs to be turned on. If
you turn Keypad Sensor on, the keypad is lit only when it is
needed. If you turn Keypad Sensor off, the keypad stays lit
whenever you are using your phone.
To set Keypad Sensor to measure ambient light:
1. Press O > Settings > Display > Light Control >
Keypad Sensor.
2. Highlight On.
3. Press O.

Note: Setting long light durations affects the life of the battery.

Section 2B: Controlling Your Phone’s Settings 73

 Changing the Phone’s Menu Style
Your phone allows you to choose how the menu appears on
your display screen.
To select the display screen’s menu style:
1. Press O > Settings > Display > Menu Style.
2. Select Grid Menu, List Menu, or Tab Menu, and then
press O.
䡲 Grid Menu shows the main menu as icons only.

䡲 List Menu shows the main menu as a list of icons

and names.
䡲 Tab Menu shows just the selected menu, with the
remaining icons displayed as tabs. Use the left and
right navigation keys to find the menu you want.

Changing the Clock Display

Choose whether you want your phone’s clock to be displayed
in analog mode or digital mode.
To change the clock’s appearance on the standby screen:
1. Press O > Settings > Display > Standby Display
> Clock Type.
2. Select Analog or Digital, then press O.

74 Section 2B: Controlling Your Phone’s Settings

Changing Other Display Settings
To change additional display settings:
1. Press O > Settings > Display.
2. Select the display option you want to change. (See
below for a list of options.)
3. Follow the prompts to make your choice.
4. Press O to save your settings.

Your
Your Phone’s
Screensaver Scroll through the screensavers.

Phone’s Settings
Set Time/Date Determines how the external and
internal display screens show the time
(12 or 24 hour) and the date formats.

Settings
Incoming Calls Allows you to assign different images to
calls with IDs and calls without IDs.

Section 2B: Controlling Your Phone’s Settings 75

 Location Settings
Your phone is equipped with a Location feature for use in
connection with location-based services.
The Location feature allows the network to detect your
position. Turning Location off hides your location from
everyone except 911.

Note: Turning Location on allows the network to detect your

position using GPS technology, making some applications
and services easier to use. Turning Location off disables the
GPS location function for all purposes except 911, but does
not hide your general location based on the cell site serving
your call. No application or service may use your location
without your request or permission. GPS-enhanced 911 is not
available in all areas.

To enable your phone’s Location feature:

1. Press O > Settings > Location. (The Location disclaimer is
displayed.)
2. Read the disclaimer and press O.
3. Select On or Off, and then press O.
When the Location feature is on, your phone’s standby screen
displays the icon. When Location is turned off, the icon
is displayed.

76 Section 2B: Controlling Your Phone’s Settings

Messaging Settings
Staying connected to your friends and family has never been
easier. With your phone’s advanced messaging capabilities,
you can send and receive text messages without placing a
voice call. (See “Using SMS Text Messaging” on page 153 for
more information.)
Your phone’s messaging settings make text messaging even

Your
Your Phone’s
faster and easier by letting you decide how you would like to
be notified of new messages and what callback number to

Phone’s Settings
include with the message. You can even create your own
preset messages.

Settings
Displaying Pop-up Messages
When you receive a text message, your phone notifies you by
displaying an icon on your display screen. You can also choose
to be notified with a larger pop-up message on your display
screen.
To display pop-up messages:
1. Press O > Messaging > Settings > Notification.
2. Select Msg and Icon and press O.
Setting Message Alerts
When new messages arrive, you can choose to have your
phone notify you by playing an audible alert. See “Selecting
Ringer Types for Messages” on page 70.

Section 2B: Controlling Your Phone’s Settings 77

 Managing Preset Messages
Your phone is programmed with 15 preset messages to help
make sending text messages faster and easier. These
messages, such as “Let’s get lunch” and “Meet me at,” can be
customized or deleted to suit your needs. You can also add
your own preset messages to the list.
To edit or delete a preset message:
1. Press O > Messaging > Text Messaging > Preset Messages.
(The list of preset messages is displayed.)
2. To edit or delete a preset message, highlight it and press
Options (right softkey).
3. Highlight Edit and then press O. Use your keypad to edit
the selected message and press Save (left softkey).
– or –
Select Delete to delete the selected message.
To add a new preset message:
1. Press O > Messaging > Text Messaging > Preset Messages.
2. Scroll down, select New Preset Msg, and press O.
3. Use your keypad to enter your message and press
Save (left softkey).
Your new message is added to the beginning of the list.

78 Section 2B: Controlling Your Phone’s Settings

Airplane Mode
Airplane Mode allows you to use many of your phone’s
features, such as Games, Calendar, Voice Records, etc., when
you are in an airplane or in any other area where making or
receiving phone calls, Walkie-Talkie calls, or using data
services is prohibited. When your phone is in Airplane Mode,
it cannot send or receive any phone calls, Walkie-Talkie calls,

Your
Your Phone’s
or access online information.
To set your phone to Airplane Mode:

Phone’s Settings
1. Press O > Settings > Others > Airplane Mode.
2. Select On, Off, or On at Power Up and press O.

Settings
While in Airplane Mode, your phone’s standby screen displays
and No Service.

Note: Selecting On at Power Up enables Airplane Mode only the next

time you power up. Afterwards, your phone will power up
normally.

Section 2B: Controlling Your Phone’s Settings 79

 TTY Use
A TTY (also known as a TDD or Text Telephone) is a
telecommunications device that allows people who are deaf,
hard of hearing, or who have speech or language disabilities,
to communicate by telephone.
Your phone is compatible with select TTY devices. Please
check with the manufacturer of your TTY device to ensure
that it supports digital wireless transmission. Your phone and
TTY device connects via a special cable that plugs into your
phone's headset jack. If this cable was not provided with your
TTY device, contact your TTY device manufacturer to purchase
the connector cable.
When establishing your wireless service, please call Nextel
Customer Service via the state Telecommunications Relay
Service (TRS) by first dialing 7 1 1 s. Then provide the
state TRS with this number: 866-727-4889.
To turn TTY Mode on or off:
1. Press O > Settings > Others > TTY.
2. Select Disable, TTY, VCO, or HCO.
3. Read the disclaimer and then press Enable (left softkey).
(If you select Disable, press Disable [left softkey] after
reading the disclaimer.)

Note: In TTY Mode, your phone displays the TTY access icon.
If TTY mode is enabled, the audio quality of non-TTY devices
connected to the headset jack may be impaired.

80 Section 2B: Controlling Your Phone’s Settings

WARNING 911 Emergency Calling
Nextel recommends that TTY users make emergency
calls by other means, including Telecommunications
Relay Services (TRS) and landline communications.
Wireless TTY calls to 911 may be corrupted when
received by public safety answering points (PSAPs)
rendering some communications unintelligible. The
problem encountered appears related to TTY
equipment or software used by PSAPs. This matter
has been brought to the attention of the FCC, and the

Your
wireless industry and PSAP community are currently

Your Phone’s
working to resolve this.

Phone’s Settings
Settings

Section 2B: Controlling Your Phone’s Settings 81

 Phone Setup Options

Shortcuts
Your phone offers you the option of assigning shortcuts to
favorite or often-used functions. Pressing the navigation key
up, down, left, or right in standby mode launches your
designated shortcuts.

Note: You also can assign the One-Touch Walkie-Talkie option to the
Walkie-Talkie button from this menu. See “Enabling One
Touch Walkie-Talkie” on page 85 for a description of the
settings.

To assign your shortcuts:

1. Press O > Settings > Display > Assign Keys.
2. Select the navigation key direction and press O.
3. Select the desired shortcut and press Select (left
softkey).

Tip: You can choose to show or hide the navigation keys on your
screen. Go to O > Settings > Display > Standby Display
>Navigation Key Display and select Hide or Show.
Even if you hide the shortcuts, you can still use them by
pressing the appropriate navigation key.

Call Answer Mode

You can determine how to answer incoming calls on your
phone, whether by pressing s, pressing any number key, or
simply by opening the phone.
To set call answer mode:
1. Press O > Settings > Others > Answer Options.
2. To select an option, highlight it and press O.

82 Section 2B: Controlling Your Phone’s Settings

 䡲 Any Key allows an incoming call to be answered by
pressing any key.
䡲 Auto automatically picks up incoming calls when
connected to an optional hands-free car kit.
Remember, your phone answers calls in
Auto-Answer mode even if you are not present.
䡲 Open allows an incoming call to be answered by
opening the phone.

Your
Your Phone’s
䡲 [Talk] Key allows an incoming call to be answered
only by pressing s.

Phone’s Settings
Calling Options
You can set up your phone to make dialing numbers even

Settings
quicker and easier.
To set special options to making dialing easier:
1. Press O > Settings > Others.
2. Select the calling option you want to use. (See below for
a list of options.)
3. Follow the prompts to make your choice.
4. Press O to save your settings.

Speed Dial Allows you to dial entries using just one,

two, or three key presses.

Abbreviated Dial Allows you to dial numbers sharing the

same beginning digits by dialing only
the last four. You need to enter the first
six digits you want to prepend – for
example, the area code and prefix.

Auto Redial Redials a number if a call did not

connect as a result of network
difficulties.

Section 2B: Controlling Your Phone’s Settings 83

 Display Language
You can choose to display your phone’s menus in English or in
Spanish.
To assign a language for the phone’s display:
1. Press O > Settings > Others > Language.
2. Select English or Español and press O.

84 Section 2B: Controlling Your Phone’s Settings

Walkie-Talkie Settings
Your phone offers you ways to manage your Walkie-Talkie
calls. You may want to consider these options.
䢇 One Touch Walkie-Talkie lets you quickly access frequently

used functions with a press of the Walkie-Talkie button.

䢇 Talkgroup Silent controls whether you hear active

Talkgroup calls.

Your
Your Phone’s
䢇 Talkgroup Area lets you define your Talkgroup area.

Phone’s Settings
Enabling One Touch Walkie-Talkie
To enable One Touch Walkie-Talkie:

Settings
1. Press O > Settings > Walkie-Talkie > One Touch WLK-TLK.
2. Select Enable by pressing O. (The Enable check box may
already be selected.)
3. Highlight Assign To, press O, and then select one of
these options.
䡲 Last Call allows you to call the last Walkie-Talkie call

you made.
䡲 W-T Contacts takes you to the WLK-TLK Contacts

menu.
䡲 Call History takes you to the Walkie-Talkie list in

Call History.
䡲 Number allows you call a specific number. (You are

prompted to enter the number if you choose this

option. You can also press Search [right softkey] and
select Contacts or Call History to select a number to
assign.)
4. Press Done (left softkey).

Section 2B: Controlling Your Phone’s Settings 85

 Silencing Talkgroup Calls
When you join a Talkgroup, you hear all the conversations
among the different members. To mute the chatter, enable
the Talkgroup Silent setting.
To set how your phone deals with Talkgroup calls:
䊳 Press O > Settings > Walkie-Talkie > Talkgroup Silent
> On or Off.

Setting Your Talkgroup Area

To set your Talkgroup area:
1. Press O > Settings > Walkie-Talkie > Talkgroup Area.
2. Scroll and highlight one of the following options:
䡲 Wide Area - to communicate with members inside
and outside your Local Area.
䡲 Local - to communicate only with members within
your predefined community.
䡲 New Area - to communicate with a custom set of
members.
3. Follow the prompts to make your choice.
4. Press Save (left softkey).

86 Section 2B: Controlling Your Phone’s Settings

 Se ct io n 2C

Setting Your Phone’s Security

In This Section

⽧ Accessing Your Security Menu

⽧ SIM Card Security

Your Phone’s Security

⽧ Using Your Phone’s Lock Feature
⽧ Limiting Use of Your Phone
⽧ Erasing Data
⽧ Resetting Your Phone
⽧ Security Features for Data Services

By using the security settings on your phone, you receive peace of

mind without sacrificing flexibility. This section will familiarize
you with your phone’s security settings. With several options
available, you can customize your phone to meet your
personal needs.

Section 2C: Setting Your Phone’s Security 87

 Accessing Your Security Menu
All of your phone’s security settings are available through the
Security menu. You must enter your lock code to view the
Security menu.
To access the Security menu:
1. Press O > Settings > Security.
2. Enter your four-digit lock code.

Tip: If you can’t recall your lock code, try using the last four digits
of either your Social Security number or phone number. If
neither of these works, call Nextel Customer Service.

88 Section 2C: Setting Your Phone’s Security

SIM Card Security

Important: Except for making emergency calls, your phone does

not function without the SIM card.

You can use your SIM card to store Contacts entries. When
you first create an entry, it is stored in your phone. You can
use your phone’s SIM Manager to copy the entry to your SIM
card. You can also copy entries from your SIM card to your
phone. See “Using Your SIM Manager” on page 130 for more
information.

Your Phone’s Security

SIM Card’s PIN
You can protect access to your phone by using the SIM card’s
PIN (Personal Identification Number). When you enable SIM
PIN, you must enter the PIN each time you power up the
phone. You can change the SIM PIN or disable it.

Turning SIM PIN On and Off

To turn SIM PIN on or off:
1. Press O > Settings > Security.
2. Enter your lock code. (The Security menu is displayed.)
3. Select SIM PIN.
4. Select On or Off.
5. Enter the current SIM PIN.

Tip: The default SIM PIN is 0000. Change your PIN to prevent
fraudulent use of the SIM Card.

6. Press OK (left softkey).

Section 2C: Setting Your Phone’s Security 89

 Entering the PIN
To enter your PIN:
1. Turn on your phone.
2. When the SIM PIN screen appears, enter your SIM PIN.
3. Press OK (left softkey).

Important: If you enter your PIN incorrectly three times, your SIM
card is blocked. See “Unblocking the PIN” on page 91.

Changing the PIN

Note: SIM PIN must be turned on in order to access this feature.

To change your PIN:

1. Press O > Settings > Security.
2. Enter your lock code. (The Security menu is displayed.)
3. Select Change SIM PIN.
4. Enter the current SIM PIN and press OK (left softkey).
5. Enter the new SIM PIN and press OK (left softkey).
6. Reenter the new SIM PIN to confirm.
7. Press OK (left softkey).

90 Section 2C: Setting Your Phone’s Security

Unblocking the PIN
If you enter your PIN incorrectly three times, your SIM card is
blocked. To unblock your SIM card, you must contact Nextel
Customer Service to get a PIN Unblock Code (PUK). Follow
their instructions for unblocking your SIM PIN

Important: If you unsuccessfully enter the PUK code 10 times, your

SIM card is permanently blocked and must be replaced.
If this happens, you get a message to contact Nextel
Customer Service. Except for making emergency calls,
your phone does not function with a blocked SIM card.

Your Phone’s Security

Section 2C: Setting Your Phone’s Security 91

 Using Your Phone’s Lock Feature

Locking Your Phone

Locking your phone secures it from unauthorized access.
However, you can still receive incoming calls or make calls to
911, Nextel Customer Service, or special numbers.
To lock your phone:
1. Press O > Settings > Security.
2. Enter your lock code. (The Security menu is displayed.)
3. Select Lock Phone.
4. Highlight Lock Now and press O. (To set your phone to
lock the next time it is turned on, select Lock on
Power Up and press O.)

Unlocking Your Phone

To unlock your phone:
1. From standby mode, press a navigation key.
2. Enter your lock code.

Changing the Lock Code

To change your lock code:
1. Press O > Settings > Security.
2. Enter your lock code. (The Security menu is displayed.)
3. Select Change Lock Code.
4. Enter your new lock code.
5. Re-enter your new lock code.

92 Section 2C: Setting Your Phone’s Security

Calling In Lock Mode
You can place calls to 911, Nextel Customer Service, and to
your special numbers when in lock mode.
To place an outgoing call in lock mode:
䊳 To call an emergency number, special number, or Nextel
Customer Service, enter the phone number and press s.

Using Special Numbers

Special numbers are important numbers that you have
designated as being “always available.” You can call and
receive calls from special numbers even if your phone is
locked.

Your Phone’s Security

Your phone can store up to three special numbers. These
numbers are stored separately from your Contacts entries,
and the same numbers may appear in both your Contacts and
your Special Numbers.
To add or replace a special number:
1. Press O > Settings > Security.
2. Enter your lock code. (The Security menu is displayed.)
3. Select Special Numbers.
4. Select a location for your entry.
5. Enter the number and press Done (left softkey).

Note: You cannot assign speed dial numbers to special numbers.

Section 2C: Setting Your Phone’s Security 93

 Limiting Use of Your Phone
Limiting use of your phone protects specific parts of your
phone from unauthorized use. You determine what is off-
limits to other users.
For example, you can set limitations before you loan your
phone to someone, then turn the limitations off when you
get your phone back.
You can limit access to Contacts and data services. You can
also restrict incoming and outgoing phone calls as well as
Walkie-Talkie calls.

Limiting Access to Contacts

To limit access to your Contacts:
1. Press O > Settings > Security.
2. Enter your lock code. (The Security menu is displayed.)
3. Select Limit Use > Lock Contacts.
4. Choose one of the following options and press O:
䡲 Unlock clears all limitations.
䡲 Lock asks users to enter your lock code whenever
they select Contacts.
䡲 View Only lets users view your Contacts, but asks
them to enter your lock code before they edit them.

94 Section 2C: Setting Your Phone’s Security

Limiting Data Services Access
To limit your Web access:
1. Press O > Settings > Security.
2. Enter your lock code. (The Security menu is displayed.)
3. Select Limit Use > Lock Vision.
4. Choose one of the following options and press O:
䡲 Unlock clears all limitations.
䡲 Lock asks users to enter your lock code whenever
they select Web or try to launch the browser.

Limiting Outgoing Calls

Your Phone’s Security

To limit outgoing calls:
1. Press O > Settings > Security.
2. Enter your lock code. (The Security menu is displayed.)
3. Select Limit Use > Restrict Outgoing Calls.
4. Choose one of the following options and press O:
䡲 All stops all outgoing calls.
䡲 None allows all calls.
䡲 Except Contacts allows outgoing calls only to people
in the Contacts list.

Section 2C: Setting Your Phone’s Security 95

 Limiting Incoming Calls
To limit incoming calls:
1. Press O > Settings > Security.
2. Enter your lock code. (The Security menu is displayed.)
3. Select Limit Use > Restrict Incoming Calls.
4. Choose one of the following options and press O:
䡲 All stops all incoming calls.
䡲 None allows all calls.
䡲 Except Contacts allows incoming calls only from
people in the Contacts list.

Limiting Walkie-Talkie Calls

To limit Walkie-Talkie calls:
1. Press O > Settings > Security.
2. Enter your lock code. (The Security menu is displayed.)
3. Select Limit Use > Restrict Walkie-Talkie.
4. Choose one of the following options and press O:
䡲 All stops all Walkie-Talkie calls.
䡲 None allows all Walkie-Talkie calls.

96 Section 2C: Setting Your Phone’s Security

Erasing Data
You can use your phone’s Security menu to erase all entries in
your Contacts or all items you have downloaded to your
phone.
To erase all downloads or Contacts entries:
1. Press O > Settings > Security
2. Enter your lock code. (The Security menu is displayed.)
3. Select Erase My Content or Erase Contacts.
4. If you are sure you wish to erase all your downloads or
Contacts entries, press Yes (left softkey).

Your Phone’s Security

Resetting Your Phone
You can reset some or all of your settings to their factory or
service defaults.
䢇 Phone Setting – Restores all phone settings to their factory
defaults.
䢇 Walkie-Talkie Service – Allows Nextel Customer Service to
reset your Walkie-Talkie service in the event of a security
or provisioning issue.
䢇 Reset All – Restores the factory defaults and resets the
Walkie-Talkie service.
To reset your phone:
1. Press O > Settings > Security.
2. Enter your lock code. (The Security menu is displayed.)
3. Select Reset Phone > Phone Settings, Walkie-Talkie Service,
or Reset All.
4. If you are sure you wish to reset your phone, press Yes
(left softkey).

Section 2C: Setting Your Phone’s Security 97

 Security Features for Data Services

Net Guard
The Net Guard option prompts you each time you connect to
data services. When you access the browser, a screen is
displayed with two choices:
䢇 Connect to data services once. (You will be prompted

again the next time you sign in.)

䢇 Always Auto-Connect to data services from now on

without being prompted.

You can change your Net Guard settings at any time.
To change your Net Guard settings:
䊳 Press O > Settings > PCS Vision > Net Guard > On or Off.

Update Data Profile

Your data profile keeps maintains your user name and login
information and allows you to connect to data services. It
may be necessary to update your profile to maintain peak
efficiency.
To update your profile:
䊳 Press O > Settings > PCS Vision > Update Vision Profile.
Your phone will connect to the browser and update your data
profile. When the update is finished, the phone returns to
standby mode.

98 Section 2C: Setting Your Phone’s Security

 Se ct io n 2 D

Controlling Your Roaming Experience

In This Section

⽧ Understanding Roaming
⽧ Setting Your Phone’s Roam Mode
⽧ Using Call Guard
⽧ Using Data Roam Guard

Roaming is the ability to make or receive phone calls when you’re

Roaming
off the Nationwide Sprint PCS Network. Your new ic502 by
Motorola works anywhere on the Nationwide Sprint PCS
Network and allows you to roam on other networks where
we’ve implemented roaming agreements with other carriers.
(Nextel Walkie-Talkie calls are allowed anywhere on the
Nextel National Network.)
This section explains how roaming works as well as special
features that let you manage your roaming experience.

Section 2D: Controlling Your Roaming Experience 99

 Understanding Roaming

Recognizing the Roaming Icon on the Display

Screen
Your phone’s display screen always lets you know when
you’re off the Nationwide Sprint PCS Network. Any time you
are roaming, the phone displays the roaming icon ( ).

Tip: Remember, when you are using your phone off the
Nationwide Sprint PCS Network, always dial numbers using
11 digits (1 + area code + number).

Note: Unless your service plan includes roaming, you will pay a
higher per-minute rate for roaming calls.

Roaming on Other Digital Networks

When you’re roaming on digital networks, your call quality
and security will be similar to the quality you receive when
making calls on the Nationwide Sprint PCS Network.
However, you may not be able to access certain features, such
as the browser or Messaging.

Note: If you’re on a call when you leave the Nationwide Sprint PCS
Network and enter an area where roaming is available, your
call is dropped. If your call is dropped in an area where you
think Sprint service is available, turn your phone off and on
again to reconnect to the Nationwide Sprint PCS Network.

Checking for Voicemail Messages While Roaming

When you are roaming off the Nationwide Sprint PCS
Network, you will not receive on-phone notification of new
voicemail messages. Callers can still leave messages, but you
will need to periodically check your voicemail for new

100 Section 2D: Controlling Your Roaming Experience

messages if you are in a roaming service area for an extended
period of time.
To check your voicemail while roaming:
1. Dial 1 + area code + your phone number.
2. When you hear your voicemail greeting, press *.
3. Enter your passcode at the prompt and follow the voice
prompts.
When you return to the Nationwide Sprint PCS Network,
voicemail notification will resume as normal.

Roaming

Section 2D: Controlling Your Roaming Experience 101

 Setting Your Phone’s Roam Mode
Your phone allows you to control your roaming capabilities.
By using the Roaming menu option, you can determine which
signals your phone accepts.

Set Mode
Choose from three different settings to control your roaming
experience.
To set your phone’s roam mode:
1. Press O > Settings > Roaming > Set Mode.
2. To select an option, highlight it and press O.
䡲 Sprint Only allows you to access the Nationwide
Sprint PCS Network only and prevents roaming on
other networks.
䡲 Automatic seeks Sprint service. When Sprint service
is unavailable, the phone searches for an alternate
system.
䡲 Roaming Only forces the phone to seek a roaming
system. The previous setting (Sprint Only or
Automatic) is restored the next time the phone is
turned on.

102 Section 2D: Controlling Your Roaming Experience

Using Call Guard
Your phone has two ways of alerting you when you are
roaming off the Nationwide Sprint PCS Network: the on
screen roaming icon and Call Guard. Call Guard makes it easy
to manage your roaming charges by requiring an extra step
before you can place or answer a roaming call. (This
additional step is not required when you make or receive calls
while on the Nationwide Sprint PCS Network.)
To turn Call Guard on or off:
1. Press O > Settings > Roaming > Call Guard.
2. Highlight On or Off and press O.

Note: Speed dialing is not available when you are roaming with
Call Guard enabled.

If the Call Guard feature is set to On, you need to take extra
steps to make and receive roaming calls.

Roaming
To place roaming calls with Call Guard on:
1. From standby mode, dial 1 + area code + the seven-digit
number and press s. (A message is displayed,
informing you that you're making a roam call.)
2. Press Yes (left softkey) to place the call.
To answer incoming roaming calls with Call Guard on:
1. Press s. (A message is displayed, notifying you that
roaming charges apply.)
2. Press Yes (left softkey) to place the call.

Section 2D: Controlling Your Roaming Experience 103

 Using Data Roam Guard
Data Roam Guard makes it easy to manage roaming charges
incurred when accessing the Web through data services.
Whenever you are outside the Nationwide Sprint PCS
Network, Data Roam Guard alerts you to this and asks you
whether you want to continue using the Web. (This
additional step is not required when you connect to the Web
while on the Nationwide Sprint PCS Network.)
To turn Data Roam Guard on or off:
1. Press O > Settings > Roaming > Data Roam Guard.
2. Highlight Always Ask or Never Ask and press O.

104 Section 2D: Controlling Your Roaming Experience

 Sec t io n 2 E

Managing Call History

In This Section

⽧ Viewing Call History

⽧ Phone Call History Options
⽧ Walkie-Talkie Call History Options
⽧ Erasing Call History

Call History keeps track of incoming and outgoing phone calls,

missed phone calls, Walkie-Talkie calls, and Call Alerts. This
section guides you through accessing and making the most
of your Call History. Call History

Section 2E: Managing Call History 105

 Viewing Call History
Call History makes returning phone and Walkie-Talkie calls,
and responding to Call Alerts fast and easy. It lists the last 20
numbers (or Contacts entries) of phone calls you have made,
received or missed. Call History also lists Walkie-Talkie calls,
Group Walkie-Talkie calls, Talkgroup calls, Call Alerts, and
Private Direct Talk calls.
Call History lists are continually updated as new numbers are
added to the beginning of the list and the oldest entries are
removed from the bottom of the list.
Your phone tracks and displays the call histories of phone
calls, Walkie-Talkie calls, and Call Alerts differently.
Call History only records calls that occur while the phone is
turned on. If a phone or Walkie-Talkie call is received while
your phone is turned off, it does not appear in Call History.

Tip: You can also access Walkie-Talkie call history by pressing

O > Walkie-Talkie > WLK-TLK Contacts > Call History. Your phone
displays a filtered Call History list that only contains
Walkie-Talkie numbers.

Viewing the Call History of Phone Calls

Note: If you return a phone call from the voicemail menu, it does
not appear in your phone’s Outgoing Calls list.

Each entry contains the phone number (if it is available) and

Contacts entry name (if the phone number is in your
Contacts). Duplicate calls (same number and type of call) may
only appear once on the list.

106 Section 2E: Managing Call History

 To view Call History entries for phone calls:
1. Press O > Call History.
2. Select All Calls, Missed Calls, Incoming Calls, or
Outgoing Calls. Your phone calls are displayed in reverse
chronological order.
3. To view additional details about a call, press O.
If the caller is listed in your Contacts, your phone displays the
name, number and time/date when the call occurred.
Press O to view the Contacts entry.
If the caller is not listed in your Contacts, your phone only
displays the number and time/date when the call occurred.

Viewing the Call History of Walkie-Talkie Calls and

Call Alerts
Your phone tracks Walkie-Talkie calls, Group Walkie-Talkie
calls, Talkgroup calls, and Call Alerts in the All Calls and
Walkie-Talkie lists. They are identified by the following icons.

Walkie-Talkie call.

Group Walkie-Talkie call.

Call History

Talkgroup call.

Call Alert.

Like all items in the Call History lists, they remain listed until
you delete them or until they reach the end of the list.

Section 2E: Managing Call History 107

 Note: The Walkie-Talkie list contains outgoing, incoming, and
missed Walkie-Talkie calls as well as sent and received Call
Alerts.
You cannot view Walkie-Talkie calls or Call Alerts on the
Missed Calls, Incoming Calls, or Outgoing Calls lists. These
only contain phone calls.

To view Walkie-Talkie calls on the All Calls list:

䊳 Press O > Call History > All Calls. The calls are listed in
reverse chronological order, with Walkie-Talkie calls and
Call Alerts mixed in with the phone calls.
To view Walkie-Talkie calls on the Walkie-Talkie list:
䊳 Press O > Call History > Walkie-Talkie. Your
Walkie-Talkie calls and Call Alerts are displayed in
reverse chronological order.
To view details about a Walkie-Talkie call or Call Alert:
1. Press O > Call History > All Calls or Walkie-Talkie Calls.
2. Scroll through the calls listed and highlight the
item you want contact information on.
3. To view additional details about a call, press O.
If the caller is listed in your Contacts, your phone displays the
name, number and time/date when the call occurred. Press
O to view the Contacts entry.
If the caller is not listed in your Contacts, your phone only
displays the number and time/date when the call occurred. If
the caller sent you their contact information, press your right
navigation key to view it.

Note: The All Calls and Walkie-Talkie lists also display Private Direct
Talk calls. However, in the case of Private calls, the call detail
contains the wireless phone number, not the Walkie-Talkie
number.

108 Section 2E: Managing Call History

Phone Call History Options
This feature displays the date and time of the call, the phone
number (if available), and the caller’s name (if the number is
already in your Contacts). By highlighting a Call History entry
and pressing Options (right softkey), you can select from the
following options:
䢇 Send Message to send a text message to the number.

䢇 Save to save the number if it is not already in your

Contacts. This option only appears when the caller is not

listed in Contacts. (See “Saving a Phone Number From Call
History” on page 110.)
䢇 View Contact to view the Contacts entry for the number.

This option only appears when the caller is listed in

Contacts.
䢇 Delete to delete the entry.

䢇 Delete All to erase all the entries in the Call History list you

are viewing.
䢇 Select Multiple to select multiple entries.

䢇 Hide My Number to hide your Caller ID number for the

next call.
Call History

䢇 Prepend to add numbers to the beginning of the selected

number.

Making a Phone Call From Call History

To place a phone call from Call History:
1. Press O > Call History.
2. Select All Calls, Incoming Calls, Outgoing Calls, or
Missed Calls.
3. Use your navigation key to select a Call History entry
and press s.

Section 2E: Managing Call History 109

 Saving a Phone Number From Call History
Your phone can store up to 900 numbers or electronic
addresses. Individual Contacts entries can contain up to five
separate phone numbers, a Walkie-Talkie number, an email
address, and a Web address. (For more information, see
“Using Contacts” on page 115.)
To save a phone number from Call History:
1. Select a Call History entry and press Options
(right softkey).
2. Select Save and press O.
3. Select As New Entry to create a new Contacts entry.
– or –
Select To Existing Entry and then scroll to the entry you
want to save the number to.
4. Press O.
5. Use the keypad to complete or edit the Contacts entry
and press Save (left softkey).

110 Section 2E: Managing Call History

Prepending a Phone Number From Call History
If you need to make a call from Call History and you happen
to be outside your local area code, you can add the
appropriate prefix by prepending the number.
To prepend a phone number from Call History:
1. Select a Call History entry and press Options
(right softkey).
2. Select Prepend.
3. Enter the prefix and press s.
– or –
Press Options (right softkey) and then select Save to save
the amended number to your Contacts.

Call History

Section 2E: Managing Call History 111

 Walkie-Talkie Call History Options
After viewing a Walkie-Talkie call in the All Calls or Walkie-
Talkie lists, you can select from the following options:
䢇 View Contact to view the Contacts entry of the caller. This

option only appears when the caller is listed in Contacts.

䢇 Save to save information from a Walkie-Talkie call. This

option only appears when the caller is not listed in

Contacts. (See “Saving Walkie-Talkie Information From
Call History” on page 113.)
䢇 Send via WLK-TLK to send contact information to the

Walkie-Talkie caller. (See “Sending Contact Information”

on page 47 for more details.)
䢇 Delete to delete the entry.

䢇 Delete All to erase all the entries in the Call History list you

are viewing.
䢇 Select Multiple to select multiple entries.

Note: To send a Call Alert from Call History, see “Using Call
Alerts” on page 63.
Your phone offers different options after viewing Private
Direct Talk calls.

Making a Walkie-Talkie Call From Call History

To place a Walkie-Talkie call from Call History:
1. Press O > Call History > All Calls or Walkie-Talkie Calls.
2. Scroll through the calls listed, highlight the
Walkie-Talkie number you want to call.
3. Press and hold the Walkie-Talkie button and speak.

Note: You cannot make Walkie-Talkie calls from Call History to

entries with insufficient information.

112 Section 2E: Managing Call History

Saving Walkie-Talkie Information From Call History
To save Walkie-Talkie information from Call History:
1. Press O > Call History > All Calls or Walkie-Talkie Calls.
2. Scroll through the calls listed, highlight the
Walkie-Talkie call you want to save to Contacts, and
then press Options (right softkey).
3. Select Save and press O.
4. Select Add New Entry to create a new Contacts entry
– or –
Select To Existing Entry and then scroll to the entry you
want to save the number to.
5. Use the keypad to complete or edit the Contacts entry
and press Save (left softkey).
After you have saved the number, the new Contacts entry is
displayed.

Call History

Section 2E: Managing Call History 113

 Erasing Call History
You can erase individual Call History lists or all of them at one
time.
To erase Call History:
1. Press O > Call History > Erase Call History.
2. If you are certain you want to erase the list, press
Yes (left softkey).
– or –
Press No (right softkey) to return to the previous menu.

114 Section 2E: Managing Call History

 Se ct i on 2F

Using Contacts

In This Section

⽧ About Contacts
⽧ Finding Contacts Entries
⽧ Creating a Contacts Entry
⽧ Contacts Entries for Walkie-Talkie Groups and Talkgroups
⽧ Managing Your Contacts
⽧ Using Your SIM Manager
⽧ Dialing Nextel Services

Now that you know the basics that make it easier to stay in
touch with people and information, you’re ready to explore your
phone’s more advanced features. This section explains how to
use your phone’s Contacts and helps you make the most of
your time when you are trying to connect with the important
people in your life.
Contacts

Section 2F: Using Contacts 115

 About Contacts
Your phone can store up to 900 numbers or electronic
addresses. Individual Contacts entries can contain up to five
separate phone numbers, a Walkie-Talkie number, an email
address, and a Web address.
The total capacity (numbers and electronic addresses) is 900,
meaning that if each Contacts entry has only one number or
electronic address, you have space for 900 Contacts entries.
Each number or electronic address you add to an individual
entry reduces the remaining amount of available entries. For
example, if you create 100 entries, each with three numbers
for a total of 300 numbers, you only have space remaining for
600 entries with one number (or electronic address) each.
Each Contacts entry may contain:
䢇 A name — The name of the person or organization whose

contact information is stored in the entry. It is not

required; you can create and store Contacts entries
without a name.
䢇 A number or electronic address — Each Contacts entry

must contain a number or an electronic address. This may

be a phone number, Walkie-Talkie number, email address,
or Web address.
䢇 A speed dial number — When you store a phone number,

it is assigned a speed dial number. You can accept the

default speed dial number or change it.
䢇 A ringer — You can assign a ringer to each entry. This is

the sound your phone makes when you receive a call from
any of the phone numbers stored in the entry.

116 Section 2F: Using Contacts

 䢇 A picture — You can assign a picture to display whenever
you receive a call from the Contacts entry.
䢇 A date — You can assign a special date to a Contacts entry.
Your phone reminds you of the date when it occurs.

Important: Entries for Group Walkie-Talkie and Talkgroups contain

different information. See “Contacts Entries for Walkie-
Talkie Groups and Talkgroups” on page 125.

Contacts

Section 2F: Using Contacts 117

 Finding Contacts Entries
There are several ways to display your Contacts entries: by
name, by speed dial number, by Category and Type, and by
email address. Follow the steps outlined below to find entries
in your Contacts.

Finding Names
To find Contacts entries by name:
1. Press O > Contacts > Find All Names.
2. Scroll through the entries using your navigation key and
highlight the one you want.
3. Highlight the phone number you want to call and
press s.
– or –
To view the entry’s details, press O and then press the
navigation key left or right.
– or –
To send a message, press Send Msg (left softkey), create
the message, and then press Send (left softkey).

Tip: You can also find an entry by entering the name in the
keypad. Press Contacts (left softkey) and use your keypad to
enter the name.

Finding Speed Dial Numbers

To find phone numbers by their assigned speed dial numbers:
1. Press O > Contacts > Speed Dial #s.
2. Scroll to an entry using your navigation key. Speed dial
numbers are displayed in numeric order.

118 Section 2F: Using Contacts

 3. To display the entry details, select Options (right
softkey), highlight View Contact, and then press O.
– or –
To dial the phone number assigned to a speed dial
number, press s.

Filtering Entries
To filter Contacts entries by Category or Type:
1. Press O > Contacts > Filter Names.
2. Scroll to the Category or Type you want to filter by and
press O.
3. Scroll to an entry using your navigation key.
4. To view the entry’s details, press O and then press the
navigation key left or right.
– or –
Highlight the phone number you want to call and
press s.
– or –
To send a message, press Send Msg (left softkey), create
the message, and then press Send (left softkey).

Finding Email Addresses

To find phone numbers you have stored with email addresses:
1. Press O > Contacts > Filter Names.
2. Select Email, press O, and then highlight the entry you
want.
Contacts

3. To view the entry’s details, press O and then press the

navigation key left or right.
– or –
To send a message to the email address, press
Send Msg (left softkey), create the message, and then
press Send (left softkey).

Section 2F: Using Contacts 119

 Creating a Contacts Entry
To add a new Contacts entry:
1. Press O > Contacts > Add New Entry.
2. Highlight Contact and press O.
3. Enter the Contacts name and press O.
4. To enter a Walkie-Talkie number, highlight
Walkie-Talkie, enter the number, and press O.
5. To enter a phone number, highlight Number 1, enter the
number, and press O.
6. Assign Mobile, Home, Work, or Pager to the number and
press O.
7. If you want to change the default speed dial number,
highlight Speed Dial and press O.
8. Select an available speed dial number and press
Assign (left softkey).
9. Select Save (left softkey).
If you want, you can add a picture, a special ringer, additional
phone numbers, an email or Web address, and an important
date. Scroll left or right to view what other information you
can assign to your Contacts entry.

Adding a Phone Number to a Contacts Entry

To add a phone number to an entry:
1. Press O > Contacts > Find All Names.
2. Scroll through the entries using your navigation key,
highlight the one you want, and press O.
3. Press Options (right softkey), select Edit, and press O.
4. Scroll to an empty Number using your navigation key.
5. Enter the new phone number.

120 Section 2F: Using Contacts

 6. Assign Mobile, Home, Work, or Pager to the number and
press O.
7. Press Save (left softkey).

Assigning Speed Dial Numbers

Default speed dial numbers are assigned when you add a
new Contacts entry and when you add a new phone number
to an existing entry. If you do not want to use the default
speed dial number, you can change it.
To assign a speed dial number to an existing phone number:
1. Display a Contacts entry. (See “Finding Contacts Entries”
on page 118.)
2. Press Options (right softkey), select Edit, and press O.
3. Highlight Speed Dial below the phone number you want
to assign a speed dial number to, and press O.
4. Select an available speed dial number and press Assign
(left softkey).
5. Press Save (left softkey).

Note: If you attempt to assign an already in-use speed dial number

to a new phone number, a dialog appears asking if you wish
to replace the existing speed dial number. Select OK (left
softkey) to assign the location to the new phone number and
move the old number to the next available speed dial
number.
Contacts

Assigning a Ringer or Picture to an Entry

You can assign a ringer to a Contacts entry so you can identify
the caller by the ring. (See “Ringer Types” on page 69.) When
you assign a picture to an entry, your phone displays it
whenever you receive calls from that number.

Section 2F: Using Contacts 121

 To assign a ringer or picture to an entry:
1. Display a Contacts entry. (See “Finding Contacts Entries”
on page 118.)
2. Press Options (right softkey), select Edit, and press O.
3. Use your navigation key to scroll right to the tab with
the Add Picture and Assign Ringer options.
4. Scroll down to Add Picture or Assign Ringer and press O.
5. Use your navigation key to scroll through the available
files. To hear a ringer, press Listen (right softkey).
6. Highlight your desired picture or ringer and press O.
7. Press Save (left softkey) to save the entry.

Assigning an Email Address or Web Address

To assign an email address or Web address to an entry:
1. Display a Contacts entry. (See “Finding Contacts Entries”
on page 118.)
2. Press Options (right softkey), select Edit, and press O.
3. Use your navigation key to scroll right to the tab with
the Email and Web Address options.
4. Scroll down to Email or Web Address.
5. Use your keypad to enter the email or Web address you
want to assign and press O.
6. Press Save (left softkey) to save the entry.

Tip: You can quickly visit the Web address associated with a
Contacts entry by displaying the entry, highlighting the Web
Address, and then pressing Go (left softkey).

122 Section 2F: Using Contacts

Assigning a Date
You can assign date to a Contacts entry and be reminded of it
when it occurs. This is an easy way to remember birthdays or
another important day associated with a Contacts entry.
To assign a date to an entry:
1. Display a Contacts entry. (See “Finding Contacts Entries”
on page 118.)
2. Press Options (right softkey), select Edit, and press O.
3. Use your navigation key to scroll right to the tab with
the Date option.
4. Select Reminder to be reminded of the event.
5. Highlight the date field, use your navigation keys to set
the date, and then press O.
6. Highlight Reminder Info, enter a brief message
explaining the meaning of the date, and then press O.
7. Press Save (left softkey) to save the entry.

Creating Distribution Lists

A Distribution List is a group of entries that you can send
messages or emails to. You can communicate with all the
members on the list at the same time.
To create a Distribution List:
1. Press O > Contacts > Add New Entry.
2. Highlight Distribution List and press O.
Contacts

3. Enter the name of the list and press O.

4. Highlight Category and assign one to the list.
5. Highlight Add Members and press O.

Section 2F: Using Contacts 123

 6. Highlight each entry you want to include in the
Distribution List and press O after each selection. A
check mark appears next to each selected member.
7. Press Done (left softkey) to save the membership.
8. Press Save (left softkey) to save the entry.

Editing a Contacts Entry or Distribution List

To edit a Contacts entry or Distribution List:
1. Display a Contacts entry or Distribution List.
2. Press Options (right softkey), select Edit, and press O.
3. Highlight the part of the entry you wish to edit and
press O.
4. Add and/or edit the desired information.
5. Press Save (left softkey).

124 Section 2F: Using Contacts

Contacts Entries for Walkie-Talkie Groups
and Talkgroups
Because Group Walkie-Talkie and Talkgroup calls
communicate with more than one person, you create their
Contacts entries differently.

Creating Group Walkie-Talkie Entries

You create a Group Walkie-Talkie entry by giving it a name
and assigning it members that have Group Walkie-Talkie
compatible phones. You can also add all the members in an
existing Group by assigning it to your new Group.
To create a Contacts entry for a Walkie-Talkie Group:
1. Press O > Contacts > Add New Entry.
2. Highlight Walkie-Talkie Group, and then press
Select (left softkey).
3. Enter a name for the new Group.
4. Choose a Category for the entry.
5. Highlight Add Members and press O.
6. Use your left and right navigation keys to select Contacts
or Call History.
7. Highlight each Walkie-Talkie contact you want to add to
this Group and press O after each selection. A
checkmark appears next to each selected entry.
Contacts

8. Press Done (left softkey) to save the membership.

9. Press Save (left softkey) to save the entry.

Section 2F: Using Contacts 125

 To add a member to an existing Group:
1. Press O > Contacts > Filter Names > Walkie-Talkie Group.
2. Scroll to the Group you want to add members to and
press Options (right softkey).
3. Select Edit > Edit Members.
4. Highlight each member you want to add and press O
after each selection. A checkmark appears next to each
selected member.
5. Press Done (left softkey) to save the membership.
6. Press Save (left softkey) to save the entry.
To remove a member from a Group:
1. Press O > Contacts > Filter Names > Walkie-Talkie Group.
2. Scroll to the Group you want to delete members from
and press Options (right softkey).
3. Select Edit > Edit Members.
4. Highlight each member you want to delete and press O
after each selection. The checkmark next to each
selected member clears.
5. Press Done (left softkey) to save the membership.
6. Press Save (left softkey) to save the entry.
To delete a Group from Contacts:
1. Press O > Contacts > Filter Names > Walkie-Talkie Group.
2. Scroll to the Group you want to delete.
3. Press Options (right softkey) and then select Delete.
4. Press Yes (left softkey).

126 Section 2F: Using Contacts

Editing Walkie-Talkie Group Entries
You can edit the name, Category, or membership of a Group
entry.
To edit Group entries:
1. Press O > Contacts > Filter Names > Walkie-Talkie Group.
2. Scroll to the Group you want to edit.
3. Press Options (right softkey), select Edit, and press O.
4. Highlight the part of the entry you wish to edit and
make your changes.
5. Press Save (left softkey) to save the entry.

Creating Talkgroup Entries

To create a Contacts entry for a Talkgroup:
1. Press O > Contacts > Add New Entry.
2. Highlight Talkgroup, and then press Select
(left softkey).
3. Enter a name for the Talkgroup. Each entry’s name can
contain 24 characters.
4. Enter the Talkgroup number.
5. Choose a Category for the entry.
6. Press Save (left softkey).
Contacts

Section 2F: Using Contacts 127

 Managing Your Contacts
Organize your Contacts entries by assigning them to
Categories. Your phone has some already defined – General,
Family, Friends, and Work. You can also create your own.
To view your Categories:
䊳 Press O > Contacts > Manage Contacts > View Categories.
To create your own custom Category:
1. Press O > Contacts > Manage Contacts > Add Category.
2. Enter the name of the new Category.
3. Highlight Add Members and press O.
4. Highlight each entry you want to add to this Category
and press O after each selection. A checkmark appears
next to each selected entry.
5. Press Done (left softkey) to save the membership.
6. To assign a special ringer to this Category, highlight
Assign and press O.
7. Use your navigation key to scroll through the available
files. To hear a ringer, press Listen (right softkey).
8. Highlight your desired ringer and press O.
9. Press Save (left softkey) to save the Category.

128 Section 2F: Using Contacts

Erasing All Contacts
To erase all the Contacts entries stored in your phone:
1. Press O > Contacts > Manage Contacts > Delete All
Contacts.
2. Select Yes (left softkey).

Viewing Memory Status

To view how much memory you currently have available for new
entries:
䊳 Press O > Contacts > Manage Contacts > Memory Status.

Contacts

Section 2F: Using Contacts 129

 Using Your SIM Manager
When you create a new entry in Contacts, that information is
stored in your phone, not on your SIM card. If you decide to
save it on your SIM card, you must use the SIM Manager to
copy it there. The SIM Manager also allows you to copy from
the SIM card to your phone.

Tip: You can access SIM Manager from both the Contacts and
Tools menu.

Viewing Entries Stored in Your SIM Card

To view entries stored in the SIM card:
1. Press O > Contacts > SIM Manager > Manage SIM.
2. Scroll to view the list of entries.

Note: To view details, highlight the Contacts entry and press Details
(left softkey). If you selected a Walkie-Talkie Group, pressing
Details (left softkey) displays the members.
You cannot dial numbers directly from SIM Manager. You can
do so from Contacts or the Call History lists.

Deleting Entries Stored in Your SIM Card

To delete entries stored in the SIM card:
1. Press O > Contacts > SIM Manager > Manage SIM.
2. Highlight each entry you want to delete and press O
after each selection. A checkmark appears next to each
selected entry.
3. Select Options (right softkey) and then select Delete.
4. Press Yes (left softkey).

130 Section 2F: Using Contacts

Note: To delete all the entries from the SIM Card, after selecting
Options, choose Select > Select All.

Copying Contacts Entries – Phone to SIM Card

To copy entries from your phone to your SIM card:
1. Press O > Contacts > SIM Manager > Copy to SIM.
2. Highlight the entries you want to copy and press O
after each selection. A checkmark appears next to each
selected entry.
3. Select Copy (left softkey).
4. Select OK (left softkey).

Note: Selecting a Group selects all its members.

To copy all the entries to the SIM Card, after selecting Copy to
SIM, choose Select > Select All.

Copying Contacts Entries – SIM Card to Phone

To copy entries from a SIM card to your phone:
1. Press O > Contacts > SIM Manager > Copy to Contacts.
2. Highlight the entries you want to copy and press O
after each selection. A checkmark appears next to each
selected entry.
3. Select Copy (left softkey).
4. Select OK (left softkey).
Contacts

Note: Selecting a Group selects all its members.

To copy all the entries to your phone, after selecting Copy to
Contacts, choose Select > Select All.

Section 2F: Using Contacts 131

 While Copying...
While attempting to copy information with your SIM
Manager, you may encounter circumstances that prevent
your from completing the task. Usually, your phone displays a
message explaining what happened and screen prompts
showing what to do next.
When you copy a Contacts entry from your phone to your SIM
card, the entry may not copy completely.

132 Section 2F: Using Contacts

Dialing Nextel Services
Your Contacts contain entries for various Nextel services.
To dial a service from your Contacts:
1. Press O > Contacts > Services.
2. Select Customer Solutions, Dir. Assistance, Account Info.,
Sprint Operator, or Voice Command.
3. Press s to place the call.
To dial a service from standby mode using your keypad:
1. Dial the appropriate service number:
䡲 Customer Solutions – * 2.
䡲 Dir. Assistance – 4 1 1.
䡲 Account Info. – * 4.
䡲 Sprint Operator – 0 .
䡲 Voice Command – *.
2. Press s to place the call.

Contacts

Section 2F: Using Contacts 133

 S ec t io n 2 G

Using the Phone’s Calendar and Tools

In This Section

⽧ Using Your Phone’s Calendar

⽧ Using Your Phone’s Tools

Your phone is equipped with several personal information

management features that help you manage your busy lifestyle.
This section shows you how to use these features to turn your
phone into a time management planner that helps you keep
up with your appointments, schedules, and commitments. It
takes productivity to a whole new level.

134 Section 2G: Using the Phone’s Calendar and Tools

Using Your Phone’s Calendar

Calendar & Tools

Adding an Event to the Calendar
Your Calendar helps organize your time and reminds you of
important events.
To add an event:
1. Press O > Tools > Calendar.
2. Using your navigation key, highlight the day to which
you would like to add an event.

Tip: To quickly go to a date, press Options (right softkey) and select

Go To Date.

3. Press Options (right softkey), highlight Add, and then

press O.
4. Enter the event title and press O.
5. Select a time for the event by highlighting the time field
and pressing O.
䡲 Using your keypad and/or navigation keys, set the

start and end time for the event, and press O.

6. Select a repeating status for the event by highlighting
the recurrence field and pressing O.
䡲 Highlight Once, Daily, Mon - Fri, Weekly, Monthly, or

Yearly and press O.

7. Select an alarm time for the event by highlighting the
reminder field and pressing O.
䡲 Highlight On Time, 5 Minutes Before, 10 Minutes

Before, 15 Minutes Before, 1 Hour Before, 1 Day Before,

or 2 Days Before and press O.
8. Select a ringer type for the alarm by highlighting the
alarm field and pressing O.

Section 2G: Using the Phone’s Calendar and Tools 135

 䡲 Scroll to a ringer and press O.
9. Press Save (left softkey) to save the event.

Tip: To change your default event ringer type, from the standby
screen, press O > Settings > Sounds > Ringer Type > Calendar
and select a ringer.

Event Alerts
There are several ways your phone alerts you to scheduled
events:
䢇 By playing the assigned ringer type.

䢇 By illuminating the backlight.

䢇 By flashing the external display.

Event Alert Menu

When your phone is turned on and you have an event alarm
scheduled, your phone alerts you and displays the event
summary. To silence the alert, press O.
You can do the following:
䢇 Dismiss (right softkey) clear the alert.

䢇 Snooze (left softkey) silences the alert and schedules it to

replay again in 10 minutes.

Viewing Events
To view your scheduled events:
1. Press O > Tools > Calendar.
2. Using your navigation key, highlight the day for which
you would like to view events and press O. (If you have
events scheduled for the selected day, they are listed in
chronological order.)
3. To display the details of an event listed in the schedule,
highlight it and press O.

136 Section 2G: Using the Phone’s Calendar and Tools

Changing to Weekly View

Calendar & Tools

To go to the Weekly Calendar view:
1. Press O > Tools > Calendar.
2. Press Options (right softkey).
3. Select Weekly.

Going to Today’s Date

To go to today’s date:
1. Press O > Tools > Calendar.
2. Press Options (right softkey).
3. Select Go To Today.

Erasing an Event
To erase a day’s scheduled events:
1. Press O > Tools > Calendar.
2. Using your navigation key, highlight the day for the
event and press O.

Tip: In the calendar view, days with events scheduled are purple.

3. Highlight the event, press Options (right softkey), and

select Erase.
4. Select Yes (left softkey) or No (right softkey).

Section 2G: Using the Phone’s Calendar and Tools 137

 Erasing Old Events
To delete events scheduled before a specific time and date:
1. Press O > Tools > Calendar > Options > Erase Old.
2. Select the option to erase events older than Older than 1
day, Older than 1 Week, Older than 1 Month, or Older than
1 Year.

Erasing All Events

To delete all scheduled events:
1. Press O > Calendar > Options > Erase All.
2. Select Yes (left softkey) or No (right softkey).

138 Section 2G: Using the Phone’s Calendar and Tools

Using Your Phone’s Tools

Calendar & Tools

In addition to helping you be more efficient and organized,
your phone offers useful and entertaining tools.

Using the Alarm Clock

Your phone comes with a built-in alarm clock with multiple
alarm capabilities.
To use the alarm clock:
1. Press O > Tools > Alarm Clock.
2. Select Alarm 1, Alarm 2, Alarm 3, Alarm 4, or Alarm 5, and
then press O.
3. To enable the alarm, verify that On is checked.
4. Select a time for the alarm by highlighting the time field
and pressing O.
䡲 Using your keypad and/or navigation keys, set the

start and end time for the event, and press O.

5. Select a repeating status for the alarm by highlighting
the recurrence field and pressing O.
䡲 Highlight Once, Daily, Mon - Fri, or Weekends, and

then press O.
6. Select a ringer type for the alarm by highlighting the
alarm field and pressing O.
䡲 Use your navigation key to scroll through the
available files. To hear a ringer, press Listen (right
softkey).
7. Highlight your desired ringer and press O.
8. Press Save (left softkey) to save the alarm.

Section 2G: Using the Phone’s Calendar and Tools 139

 Tip: To change your default alarm ringer type from the standby
screen press O > Settings > Sounds > Ringer Type > Alarm and
select a ringer.

Using the Calculator

Your phone comes with a built-in calculator.
To use the calculator:
1. Press O > Tools > Calculator.
2. Enter numbers using your keypad.
䡲 Press the navigation key to enter operators (+ ÷ - ×)
as indicated in the display.
䡲 Press * to enter a decimal.
䡲 Press # to make the number to the left of the
cursor positive or negative.
䡲 Press Operator (right softkey) to enter parentheses
or exponents.
3. Press O to compute.

Using the World Clock

To view the time in different cities around the world:
1. Select O > Tools > World Clock.
2. Select Cities (right softkey) to choose a city.
– or –
Press the navigation key left or right to scroll through
different time zones.
3. When you see the city you want, press O.

140 Section 2G: Using the Phone’s Calendar and Tools

 Se ct io n 2 H

Managing Voice Records

Voice Records
In This Section

⽧ Voice Records

Your phone’s Voice Records feature allows you to make recordings

right on your phone. This section includes easy-to-follow
instructions on managing Voice Records.

Section 2H: Managing Voice Records 141

 Voice Records
You can record brief records to remind yourself of important
events, phone numbers, or grocery list items.

Recording Voice Records

To create a new Voice Record:
1. Press O > Voice Records.
2. Press Record (left softkey) and begin recording after the
prompt.
3. To end the recording, press Stop (left softkey).
If you want to review the recording, press Yes (left softkey).
To record a conversation during a phone call:
1. Make or answer the call.
2. Press Options (right softkey), select Record Recipient, and
press O.
3. Press Record (left softkey).
䡲 A beep occurs every 10 seconds during the
recording. The maximum recording time is 30
seconds.
4. To end the recording, press Stop (left softkey).

142 Section 2H: Managing Voice Records

Playing Voice Records
To play the Voice Records you have recorded:
1. Press O > Voice Records.
2. Press Options (right softkey), select Voice Records List,

Voice Records
and press O.
3. Use the navigation key to scroll to a recording.

Tip: To make finding Voice Records easier, select

Sort By (Name, Date, Size, or Type).
You can choose Play All (to play all the Voice Records) or
Select Multiple (to play a several Voice Records
consecutively).

4. Press Listen (left softkey) to play the Voice Record.

Changing Voice Record Settings

To change your Voice Record maximum length and tone:
1. Press O > Voice Records.
2. Press Options (right softkey), select Record Settings, and
press O.
3. Scroll to Record Duration, and press O.
䡲 Select a maximum length of 10 Seconds, 30 Seconds,
or 60 Seconds and press O.
4. Scroll to 10 Second Tone and press O. This tone beeps
every 10 seconds during your Voice Record.
䡲 Select Enable or Disable and press O.

Section 2H: Managing Voice Records 143

 Using Other Voice Record Options
You can also rename your Voice Records, use them as ringers,
or delete them.
To rename, set as ringer, or delete a Voice Record:
1. Press O > Voice Records.
2. Press Options (right softkey), select Voice Records List,
and press O.
3. Use the navigation key to scroll to the recording you
want to work with.
4. Press Options (right softkey) and then choose Rename,
Delete, or Set As (ringer).
5. Follow the prompts to complete your task.

144 Section 2H: Managing Voice Records

 Section 3

Service Features
 Se ct io n 3A

Service Features: The Basics

In This Section

⽧ Using Voicemail
⽧ Using SMS Text Messaging
⽧ Using Caller ID
⽧ Responding to Call Waiting
⽧ Making a Three-Way Call
⽧ Using Call Forwarding
⽧ Voice Command

Now that you’ve mastered your phone’s fundamentals,

it’s time to explore the calling features that enhance your
service. This section outlines your basic service features.

146 Section 3A: Service Features: The Basics

Using Voicemail

Service Features
Setting Up Your Voicemail
All unanswered phone calls to your phone are automatically
transferred to your voicemail, even if your phone is in use or
turned off. Therefore, you want to set up your voicemail and
personal greeting as soon as your phone is activated. If you
need to set up your voicemail, see “Setting Up Your
Voicemail” on page 4.

Voicemail Notification
Your phone alerts you to a new voicemail message in several
ways:
䢇 By displaying a notification on the screen.

䢇 By sounding the assigned ringer type.

䢇 By displaying at the top of your screen.

Note: When you are roaming off the Nationwide Sprint PCS
Network, you may not receive notification of new voicemail
messages. It is recommended that you periodically check your
voicemail by dialing 1 + area code + your phone number.
When your voicemail answers, press (*) and enter your
passcode. You will be charged roaming rates when accessing
voicemail while roaming off the Nationwide Sprint PCS
Network.

Your phone accepts messages even when it is turned off.

However, you are only notified of new messages when your
phone is turned on and you are in a Sprint service area.

Section 3A: Service Features: The Basics 147

 Sending an Incoming Call to Voicemail
To send an incoming call directly to voicemail, do one of the
following:
䊳 With the phone closed, press ..
䊳 With the phone open, press e twice.

Retrieving Your Voicemail Messages

You can review your messages directly from your phone or
from any other touch-tone phone. To dial from your phone,
you can either speed dial your voicemail or use the menu
keys.
To review your messages from your own phone, do one of the
following:
䊳 Press and hold 1.
䊳 Press O > Messaging > Voicemail > Call Voicemail.

Note: You are charged for airtime minutes when you are accessing
your voicemail from your phone.

Using Another Phone to Access Messages

To review your messages from another phone:
1. Dial your phone number.
2. When your voicemail answers, press *.
3. Enter your passcode.

Tip: When you call into voicemail, you first hear the header
information (date, time, and sender information) for the
message. To skip directly to the message, press 4 during the
header.

148 Section 3A: Service Features: The Basics

Voicemail Options

Service Features
Your phone offers several options for organizing and
accessing your voicemail.

Using Expert Mode

Using the Expert Mode setting for your personal voicemail
box helps you navigate through the voicemail system more
quickly by shortening the voice prompts you hear at each
level.
To turn Expert Mode on or off:
1. Press and hold 1 to access your voicemail. (If your
voicemail box contains any new or saved messages,
press * to access the main voicemail menu.)
2. Press 3 to change your Personal Options, following the
system prompts.
3. Press 3 for Expert Mode. Follow the prompts to turn
Expert Mode on or off.

Setting Up Group Distribution Lists

Create up to 20 separate group lists, each with up to 20
members.
1. Press and hold 1 to access your voicemail. (If your
voicemail box contains any new or saved messages,
press * to access the main voicemail menu.)
2. Press 3 to change your Personal Options, following the
system prompts.
3. Press 1 for Settings.
4. Press 5 for Group Lists.
5. Follow the voice prompts to create, edit, rename, or
delete group lists.

Section 3A: Service Features: The Basics 149

 Callback
Return a call after listening to a message without
disconnecting from voicemail.
䊳 Press 8 after listening to a message.

Voicemail-to-Voicemail Message
Record and send a voice message to other voicemail system
users.
1. From the main voicemail menu, press 2 to send a
message.
2. Follow the voice prompts to send your voice message.
Voicemail-to-Voicemail Message Reply
Reply to a voice message received from any other voicemail
system user.
1. After listening to a voice message, press 2.
2. Follow the voice prompts to send your reply.
Voicemail-to-Voicemail Message Forwarding
Forward a voice message, except those marked “Private,” to
other voicemail system users.
1. After listening to a message, press 6.
2. Follow the voice prompts to forward the voice message.
Voicemail-to-Voicemail Receipt Request
Receive confirmation that your voice message has been
listened to when you send, forward, or reply to other
voicemail system users.
1. After you have recorded a message, press 1 to indicate
you are satisfied with the message you recorded.
2. Press 4 to mark receipt requested.
3. Press 1 to send your voicemail message.

150 Section 3A: Service Features: The Basics

Extended Absence Greeting

Service Features
When your phone is turned off or you are off the Nationwide
Sprint PCS Network for an extended period, this greeting can
be played instead of your normal personal greeting.
1. From the main voicemail menu, press 3 for Personal
Options.
2. Press 2 for Greetings.
3. Press 3 to record an Extended Absence Greeting.

Clearing the Message Icon

Your phone may temporarily continue to display the message
icon after you have checked your voice and text messages.
To clear the icon from the display screen:
䊳 Press O > Messaging > Voicemail > Clear Icon.

Voicemail Menu Key

Following the prompts on the voicemail system, you can use
your keypad to navigate through the voicemail menu. The
following list outlines your phone’s voicemail menu structure.
1 Listen
2 Send
3 Personal Options
1 Settings
1 Skip passcode
2 Autoplay
3 Message Date & Time On/Off
4 Change Passcode
5 Group Distribution List
6 Numeric Paging to a Wireless Phone
* Return to Personal Options Menu

Section 3A: Service Features: The Basics 151

 2 Greetings
1 Main Greeting
2 Recorded Name
3 Extended Absence Greeting
* Return to Personal Options Menu
3 Expert Mode (On/Off)
* Return to Personal Options Menu
8 Place a Call
* Exit

152 Section 3A: Service Features: The Basics

Using SMS Text Messaging

Service Features
With SMS Text Messaging, you can send instant text
messages from your phone to other messaging-ready phones
– and they can send messages to you.
In addition, SMS Text Messaging includes a variety of preset
messages, such as “I’m running late, I’m on my way,” that
make composing messages fast and easy. You can also
customize your own preset messages (up to 160 characters)
from your phone.

Composing SMS Text Messages

To compose an SMS Text message:
1. Press O > Messaging > Send Message.
2. Enter the recipient’s phone number and press O.

Tip: To add another recipient, press Options (right softkey) and

select New Recipient. You can also press Options (right softkey)
and select Insert Contact to select a recipient from your
Contacts.

3. Scroll to Message, compose your message text, and

press O.
䡲 To type a message, use your keypad to enter your

message. Use the right softkey to select a character

input mode.
䡲 To use a preset message, press Options (right

softkey), select Insert Preset Msg, highlight your

desired message, and press O.
4. To ask the recipient to call you back, select the Callback
check box and enter the number you can be reached at.
5. If your message is urgent, select the Urgent check box.

Section 3A: Service Features: The Basics 153

 6. Review your message and press Send (left softkey).

Accessing SMS Text Messages

After your phone notifies you that it has received a message,
follow the prompts to open and read it. You can also go to
your Messaging Inbox by pressing O > Messaging > Text
Messaging > Inbox.
To reply to an SMS Text message:
1. While the message is open, select Reply (left softkey).
2. Compose your reply or use the preset messages.
䡲 If you want to include the original message in your
reply, select Yes (left softkey).
䡲 To type a message, use your keypad to enter your
message. Use the right softkey to select a character
input mode.
䡲 To use a preset message, press Options
(right softkey), select Insert Preset Msg, highlight
your desired message, and press O.
3. To ask the recipient to call you back, select the Callback
check box and enter the number you can be reached at.
4. If your message is urgent, select the Urgent check box.
5. Review your message and press Send (left softkey).

Using Preset Messages

See “Managing Preset Messages” on page 78 for information
on how to add and edit your Preset Messages.

154 Section 3A: Service Features: The Basics

Using Caller ID

Service Features
Caller ID allows people to identify a caller before answering
the phone by displaying the number of the incoming call. If
you do not want your number displayed when you make a
call, just follow these easy steps.
To block your phone number from being displayed for a specific
outgoing call:
1. Press * 6 7.
2. Enter the number you want to call.
3. Press s.
To permanently block your number, call Nextel Customer Service.

Responding to Call Waiting

When you’re on a call, Call Waiting alerts you to incoming
phone calls. Your display screen alerts you that another call is
coming in and shows the caller’s number (if it is available).
To respond to an incoming call while you’re on a call:
䊳 Press s. (This puts the first caller on hold and answers
the second call.)
To switch back to the first caller:
䊳 Press s again.

Tip: For those calls where you don’t want to be interrupted, you
can temporarily disable Call Waiting by pressing * 7 0
before placing your call. Call Waiting is automatically
reactivated once you end the call.

Section 3A: Service Features: The Basics 155

 Making a Three-Way Call
With Three-Way Calling, you can talk to two people at the
same time. When using this feature, the normal airtime rates
will be charged for each of the two calls.
To make a Three-Way Call:
1. Enter a number you wish to call and press s.
2. Once you have established the connection, press
Options (right softkey), select 3-Way Call, and press O.
3. Enter the second number you wish to call and press s.
4. When you’re connected to the second party, press s
again to begin your three-way call.
If one of the people you called hangs up during your call, you
and the remaining caller stay connected. If you initiated the
call and are the first to hang up, all other callers are
disconnected.

Note: Call Waiting and Three-Way Calling are not available while
roaming off the Nationwide Sprint PCS Network.

156 Section 3A: Service Features: The Basics

Using Call Forwarding

Service Features
Call Forwarding lets you forward all your incoming calls to
another phone number – even when your phone is turned off.
You can continue to make calls from your phone when Call
Forwarding is activated.
To activate Call Forwarding:
1. Press * 7 2.
2. Enter the area code and phone number to which your
future calls should be forwarded.
3. Press s. (You hear a tone that confirms the activation
of Call Forwarding.)
To deactivate Call Forwarding:
1. Press * 7 2 0.
2. Press s. (You hear a tone that confirms the
deactivation of Call Forwarding.)

Note: You are charged a higher rate for calls you have forwarded.

Section 3A: Service Features: The Basics 157

 Voice Command
Voice Command allows you to:
䢇 Store all your contacts’ phone numbers, so you can simply

say the name of the person you want to call.

䢇 Avoid having to punch in a lot of numbers, memorize
voicemail passwords, or try to dial while you’re driving.
䢇 Call anyone in your address book – even if you don’t
remember their phone number.
䢇 Stop worrying about losing your Contacts. This advanced
service is network-based, so if you switch or happen to
lose your phone, you won’t lose your Contacts.

It’s Easy to Get Started

There are two easy ways to sign up for Voice Command:
䊳 Sign up when you purchase and activate your phone.
䊳 Just dial * 2 s from your phone to contact Nextel
Customer Service and sign up.
There is a monthly charge for Voice Command.

Creating Your Own Address Book

You can program up to 500 names into your personal address
book, with each name having up to five phone numbers.
That’s 2,500 phone numbers, and with the advanced
technology of Voice Command, you can have instant access
to all of them.
There are four ways to update your address book:
䢇 On the Web. Go to www.talk.sprintpcs.com and sign on with

your phone number and password to access a fully

functional Web-based address book to create and update
your contacts.

158 Section 3A: Service Features: The Basics

 䢇 Use an Existing Address Book. Automatically merge address

Service Features
books from desktop software applications with Sprint
SM
Sync Services for no additional charge. Simply click on
the “Click to synchronize” button within your Voice
Command personal address book at www.talk.sprintpcs.com
䢇 Use Voice Recordings. Simply dial * s and say, “Add
name.” You will then be asked to say the name and
number you want to add to your personal address book.
Your address book can store up to 20 voice recorded
names at once.
䢇 Call Sprint 411. If you don’t have a computer or Internet
access handy, you can have Sprint 411 look up phone
numbers for you and automatically add them to your
address book. Just dial * s and say “Call operator” and
we’ll add two names and all the numbers associated with
those names to your address book for our standard
directory assistance charge.

Making a Call With Voice Command

To make a call with Voice Command:
1. Press * s and you’ll hear the “Ready” prompt.
2. After the “Ready” prompt, simply say, in a natural voice,
“Call” and the name of the person or the number you’d
like to call. (For example, you can say, “Call Jane Smith at
work,” “Call John Baker on the mobile phone,” “Call 555-
1234,” or “Call Bob Miller.”)
3. Your request will be repeated and you will be asked to
verify. Say “Yes” to call the number or person. (The
number will automatically be dialed.) Say “No” if you
wish to cancel.

Tip: Keep in mind that Voice Command recognizes not only your
voice, but any voice, so that others can experience the same
convenience if they use your phone.

Section 3A: Service Features: The Basics 159

 For more helpful hints on Voice Command, including a list of
recognized commands and an interactive tutorial, visit
www.talk.sprintpcs.com.

Accessing Information Using Voice Command

To access information using Voice Command:
1. Press * s.
2. Say “Call the Web” and choose from a listing of
information categories like news, weather, and sports.
– or –
Simply say “Call news room,” “Call the weather,” “Call
Sports Central,” etc.

Note: Voice Command is not available while roaming off the

Nationwide Sprint PCS Network.

160 Section 3A: Service Features: The Basics

 Se c ti on 3B

Data Services

Data Services
In This Section

⽧ Data Services Applications

⽧ Getting Started
⽧ Downloading Premium Services Content
⽧ Exploring the Web
⽧ Data Services FAQs

Data services offers easy and amazing features you will really use.
These features – including messaging, games, applications,
downloadable ringers and screen savers, and portable Web
access – let you have fun, stay in touch, and stay informed no
matter where you go on the Nationwide Sprint PCS Network.
This section introduces these advanced services and walks
you through the necessary steps to start taking advantage of
your data services. For complete details and instructions,
please visit www.nextel.com.

Section 3B: Data Services 161

 Data Services Applications
Here is a brief list of the applications available through your
phone. For more information, please visit www.nextel.com.
Games – Play exciting games with full-color graphics, sound,
and vibration. Choose from over hundreds of games to play
anytime.
Ringers – Personalize your phone by downloading and
assigning different ringers to numbers in your Contacts.
Screen Savers – Download unique images to use as screen
savers, or make it easy to tell who’s calling by assigning
specific images to numbers in your Contacts.
Web – Experience full-color graphic versions of popular Web
sites from your phone.
Applications – Download useful tools and service applications
to get more use from your handset, such as navigation
applications.

162 Section 3B: Data Services

Getting Started
With your phone and Nextel service from Sprint, you are
ready to start enjoying the advantages of data services. This
section helps you learn the basics of using your data services,

Data Services
including managing your user name, launching a data
connection, and navigating the Web with your phone.

Your User Name

When you buy a phone and sign up for service, you're
automatically assigned a user name, which is typically based
on your name and a number, followed by “@sprint.com.” (For
example, the third John Smith to sign up for data services
might have [email protected] as his user name.)
When you use data services, your user name identifies you to
the network. The user name is also useful as an address, as a
way to personalize Web services, and as an online virtual
identity.
Your user name is automatically programmed into your
phone. You don't have to enter it.

Finding Your User Name

If you aren't sure what your user name is, you can easily find
it on your phone.
To find your user name:
䊳 Press O > Settings > Phone Info > My Phone Numbers.

Launching a Data Connection

To launch a data connection:
䊳 Press O > Web. (Your data connection starts and the
home page is displayed.)

Section 3B: Data Services 163

 If you have activated Net Guard, you are prompted to confirm
the connection. See “Net Guard” on page 98 for more
information.
If you had a previous data connection, the last page you
visited is displayed when you start your browser. Though the
browser is open, you are not currently in an active data
session—that is, no data is being sent or received. As soon as
you navigate to another page, the active session begins.

Connection Status and Indicators

Your display screen lets you know the status of your data
connection.
Flashing arrows indicate that your phone is transmitting
data.
Indicates the connection has been established.

See “Keeping Track” on page 65 for information on how your

phone deals with incoming calls during data sessions.

Navigating the Web

Navigating through menus and Web sites during a data
session is easy once you've learned a few basics. Here are
some tips for getting around:

Softkeys
During a data session, the bottom line of your phone's display
screen contains one or more softkeys. These keys are shortcut
controls for navigating around the Web, and they correspond
to the softkey buttons directly below the phone’s display
screen.

Tip: Depending on which Web sites you visit, the labels on the
softkeys may change to indicate their function.

164 Section 3B: Data Services

To use softkeys:
䊳 Press the button directly below the softkey you want to
use. (If an additional pop-up menu appears when you
press the softkey button, select the menu items using
your keypad [if they’re numbered] or by highlighting the
option and pressing O.)

Data Services
Scrolling
As with other parts of your phone's menu, you'll have to scroll
up and down to see everything on some Web sites.
To scroll line by line through Web sites:
䊳 Press the navigation key up and down.
To scroll page by page through Web sites:
䊳 Press the volume buttons on the side of the phone.

Selecting
Once you've learned how to use softkeys and scroll, you can
start navigating the Web.
To select onscreen items:
䊳 Use the navigation key to highlight the desired item,
then press the desired softkey button (or press O).

Tip: If the items on a page are numbered, you can use your keypad
(number keys) to select an item.

Links, which appear as underlined text, allow you to jump to

Web pages, select special functions, or even place phone calls.
To select links:
䊳 Highlight the link and press the appropriate softkey.

Section 3B: Data Services 165

 Going Back
To go back one page:
䊳 Press c on your phone.

Note: The c is also used for deleting text (like a BACKSPACE key)
when you are entering text.

Going Home
To return to the home page from any other Web page:
䊳 Press and hold c.
– or –
Highlight Sprint Home and press Go (left softkey).

166 Section 3B: Data Services

Downloading Premium Services Content
With data services and your new phone, you have access to a
dynamic variety of Premium Service content, such as
downloadable Games, Ringers, Screen Savers, and other

Data Services
applications. (Additional charges may apply.) The basic steps
required to access and download Premium Service content
are outlined below.

Accessing the Download Menus

To access the download menus:
1. Press O > My Content.
2. Select the type of file you wish to download (Games,
Ringers, Screen Savers, or Applications).
3. Select Get New and press O.
To access the download menus from the Web browser:
1. From the home page, select Downloads.
2. Navigate to find what you are looking for.
Selecting an Item to Download
You can search for available items to download in a number
of ways:
䢇 Featured displays a rotating selection of featured items.

䢇 Categories allows you to narrow your search to a general

category, such as Movie/TV Themes for Ringers or College

Logos for Screen Savers. (There may be several pages of
available content in a list. Select Next 9 to view additional
items.)
䢇 Search allows you to use your keypad to enter search

criteria to locate an item. You may enter an entire word or

title or perform a partial-word search. (For example,

Section 3B: Data Services 167

 entering “goo” returns “Good Ol’ Boy,” “The Good, the
Bad, and the Ugly,” and “Goofy - Club.”)

Downloading an Item
Once you’ve selected an item you wish to download,
highlight it and press O or press OK (left softkey). You will see
a summary page for the item including its title, the vendor,
the download detail, the file size, the cost, licensing
information and Terms of Use.
To download a selected item:
1. From the information page, select Buy. (The item
downloads automatically. When the New Download
screen appears, the item has been successfully
downloaded to your phone.)

Note: If you have not previously purchased an item, you are

prompted to create your purchasing profile.

2. Select an option to continue:

䡲 Select Use/Run/View to assign the downloaded item
(or to start, in the case of a game or application).
Your data session ends and you are redirected to the
appropriate phone menu screen.
䡲 Select Set as to assign a ringer or screen saver to a
phone function.
䡲 Select Settings to configure downloaded games or
applications.
䡲 Select Shop to browse for other items to download.
䡲 Press e to quit the browser and return to standby
mode.

168 Section 3B: Data Services

Using My Content Manager
Whether you purchase your Premium Services content from
your phone or from your online account management page at
www.nextel.com, all of your purchases are stored in My Content
Manager and may be downloaded to your phone from there.

Data Services
My Content Manager is a storage area on the Nationwide
Sprint PCS Network that is assigned specifically to your
account. It allows you to store all of your Premium Service
downloadable files. The files remain in My Content Manager
until their license terms have expired – even after you have
downloaded the content to your phone. This provides you
with a convenient place to access information about your
downloaded files without having to store the information in
your phone’s memory.
To access My Content Manager from the Web:
䊳 From the home page, select Downloads
> My Content Manager. (A list of your purchased items is
displayed.)

Tip: You can also access My Content Manager through the

phone’s main menu. Press O > My Content > [Games, Ringers,
Screen Savers, or Applications] > My Content Manager. The
browser starts and takes you to the corresponding content.

To download purchased content from My Content Manager:

1. From the My Content Manager display (see above),
highlight the item you wish to download and
press O. (The information page for the selected item is
displayed.)
2. Scroll to highlight Download and press O. (The item
downloads automatically. When the New Download
screen appears, the item has been successfully
downloaded to your phone.)

Section 3B: Data Services 169

 3. Select an option to continue:
䡲 Select Use/Run/View to assign the downloaded item
(or to launch, in the case of a game or application).
Your Sprint data session ends and you are redirected
to the appropriate phone menu screen.
䡲 Select Set as to assign a ringer or screen saver to a
phone function.
䡲 Select Settings to configure downloaded games or
applications.
䡲 Select Shop to browse for other items to download.
䡲 Press e to quit the browser and return to standby
mode.
For complete information and instructions on downloading
Games, Ringers, Screen Savers, and Applications, please visit
www.nextel.com.

170 Section 3B: Data Services

Exploring the Web
With Web access on your phone, you can browse full-color
graphic versions of your favorite Web sites, making it easier
than ever to stay informed while on the go. Follow sports

Data Services
scores and breaking news and weather and shop on your
phone anywhere on the Nationwide Sprint PCS Network.
In addition to the features already covered in this section, the
home page offers access to these colorful, graphically rich
Web categories, including News, Weather, Entertainment,
Sports, Money, and Portals, as well as useful management
options including My Account and Find It. Many sites are
available under more than one menu – choose the one that's
most convenient for you.

Using the Browser Menu

Although the home page offers a broad and convenient array
of sites and services for you to browse, not all sites are
represented, and certain functions, such as going directly to
specific Web sites, are not available. For these and other
functions, you need to use the browser menu. The browser
menu offers additional functionality to expand your use of
the Web on your phone.

Opening the Browser Menu

The browser menu may be opened anytime you have an
active data session, from any page you are viewing.
To open the browser menu:
䊳 Press the right softkey. (The browser menu is displayed
in a drop-down list.)
Options available under the browser menu include:
䢇 Home. Returns the browser to the home page.

Section 3B: Data Services 171

 䢇 Forward. Returns you to a previously viewed page (after
having used c).
䢇 Mark this Page. Allows you to bookmark the current site.
(See “Creating a Bookmark” on page 173.)
䢇 View Bookmarks. Allows you to access bookmarked sites
and manage your bookmarks.
䢇 Search. Launches a search.
䢇 Send page to. Allows you to send the current URL as a text
message.
䢇 Go To URL. Allows you to navigate directly to a Web site by
entering its URL (Web site address).
䢇 View History. Keeps a list of links to your most recently
visited sites. To navigate to a site, highlight it, and then
press O.
䢇 Refresh this page. Reloads the current Web page.
䢇 Show URL. Displays the URL of the site you're currently
viewing.
䢇 Restart Browser. Refreshes the current browser session.
䢇 About Browser. Displays technical information about the
browser, its version, and the encryption version, and
provides links to Certificate Information for the various
components.
䢇 Preferences. Displays additional options:
䡲 Edit Homepage URL. Allows you to select your

browser’s home page.

䡲 Revert to Default Homepage URL. Restores your

browser’s original home page URL setting.

䡲 Color. Allows you to choose your browser’s

background, link, plain text, and visited link colors.

䡲 Show Image. Allows you to select whether your

browser shows images or not (images can slow

down response time).

172 Section 3B: Data Services

 䡲 Cookies. Deletes the “cookies” that Web sites have
stored in browser memory.
䡲 Title Tag. Allows you to display each site’s title
information (when this is turned On).
䡲 Send Referrer. Allows you to send referrer

Data Services
information to sites you visit (when this is turned
On).

Creating a Bookmark
Bookmarks allow you to store the address of your favorite
Web sites for easy access at a later time.
To create a bookmark:
1. Go to the Web page you want to mark.
2. Press the right softkey to open the browser menu.
3. Select Mark this Page, select Save (left softkey) and then
press O to save the bookmark.

Note: Bookmarking a page does not store its contents, just the
address.
Some pages cannot be bookmarked. Whether a particular
Web page may be bookmarked is controlled by its creator.

Section 3B: Data Services 173

 Accessing a Bookmark
To access a bookmark:
1. Press the right softkey to open the browser menu.
2. Select View Bookmarks.
3. Scroll to highlight the bookmark you’d like to access and
press O to go to the Web site (or press the number
corresponding to the bookmark you wish to access).

Deleting a Bookmark
To delete a bookmark:
1. Press the right softkey to open the browser menu.
2. Select View Bookmarks.
3. Scroll to highlight the bookmark you’d like to delete and
press Options (right softkey).
4. Select Delete.
5. Select Yes (left softkey) to remove the bookmark.
Going to a Specific Web Site
To go to a particular Web site by entering a URL (Web site
address):
1. Press the right softkey to open the browser menu.
2. Select Go to URL.
3. Use your keypad to enter the URL of the Web site you
wish to go to and press Go (left softkey).

Note: Not all Web sites are viewable on your phone.

174 Section 3B: Data Services

Reloading a Web Page
To reload (refresh) a Web page:
1. Press the right softkey to open the browser menu.
2. Select Refresh this page. (The browser reloads the
current Web page.)

Data Services
Restarting the Web Browser
If the Web browser appears to be malfunctioning or stops
responding, you can usually fix the problem by simply
restarting the browser.
To restart the Web browser:
1. Press the right softkey to open the browser menu.
2. Select Restart Browser.

Section 3B: Data Services 175

 Data Services FAQs
How will I know when my phone is ready for data services?
Your user name (for example, [email protected]) will be
displayed when you access O > Settings > Phone Info
> My Phone Numbers.
How do I sign in for the first time?
You are automatically signed in to access data services when
you turn on your phone.
How do I know when my phone is connected to data services?
Your phone automatically connects when data service is used
or an incoming message arrives. Your phone will also display
the indicator after it establishes the connection.
Can I make calls and use data services at the same time?
You cannot use voice and data services simultaneously. See
“Keeping Track” on page 65 for information on how your
phone handles incoming calls during data sessions.
When is my data connection active?
Your connection is active when data is being transferred.
When active, the indicator flashes on your phone’s display
screen.
When is my data connection dormant?
If no data is received for 10 seconds, the connection goes
dormant. If no data is received for an extended period of
time, the data connection will terminate.

176 Section 3B: Data Services

Can I sign out of data services?
You can sign out without turning off your phone; however,
you will not be able to browse the Web or use other data
services. While signed out, you can still place or receive phone
calls, check voicemail, and use other voice services. You may

Data Services
sign in again at any time. To sign out, go to
Settings > PCS Vision > PCS Vision > Disable in your phone’s
menu.

Section 3B: Data Services 177

178 Section 3B: Data Services
 Section 4

Safety and Warranty

Information
 Se ct io n 4A

Important Safety Information

In This Section

⽧ General Precautions
⽧ Safety and General Information
⽧ Hearing Aid Compatibility With Mobile Phones
⽧ Battery Tips
⽧ Specific Absorption Rate Data
⽧ Owner’s Record
⽧ Phone Guide Proprietary Notice
⽧ Information From the World Health Organization
⽧ Product Registration
⽧ Export Law Assurances
⽧ Wireless: The New Recyclable
⽧ Smart Practices While Driving
⽧ Declaration of Conformity

This phone guide contains important operational and safety

information that will help you safely use your phone. Failure to read
and follow the information provided in this phone guide may
result in serious bodily injury, death, or property damage.

180 Section 4A: Important Safety Information

General Precautions
There are several simple guidelines to operating your phone
properly and maintaining safe, satisfactory service.
䢇 Hold the phone with the antenna raised, fully-extended, and
over your shoulder.
䢇 Try not to hold, bend, or twist the phone’s antenna.
䢇 Don’t use the phone if the antenna is damaged.
䢇 Speak directly into the mouthpiece.
䢇 Avoid exposing your phone and accessories to rain or liquid
spills. If your phone does get wet, immediately turn the
power off and remove the battery.
䢇 Do not expose your phone to direct sunlight for extended
periods of time (such as on the dashboard of a car).
䢇 Although your phone is quite sturdy, it is a complex piece of
equipment and can be broken. Avoid dropping, hitting,
bending, or sitting on it.
䢇 Any changes or modifications to your phone not expressly
approved in this document could void your warranty for this

Important Safety Information

equipment and void your authority to operate this
equipment.

Note: For the best care of your phone, only authorized

personnel should service your phone and accessories.
Failure to do so may be dangerous and void your
warranty.

Section 4A: Important Safety Information 181

 Safety and General Information
This section contains important information on the safe and efficient
operation of your mobile device. Read this information before using
your mobile device.1

Exposure to Radio Frequency (RF) Energy

Your mobile device contains a transmitter and receiver. When it is
ON, it receives and transmits RF energy. When you communicate
with your mobile device, the system handling your call controls
the power level at which your mobile device transmits.
Your Motorola mobile device is designed to comply with local
regulatory requirements in your country concerning exposure of
human beings to RF energy.

Operational Precautions
For optimal mobile device performance and to be sure that
human exposure to RF energy does not exceed the guidelines set
forth in the relevant standards, always follow these instructions
and precautions.

External Antenna Care

If your mobile device has an external antenna, use only a
Motorola-supplied or approved replacement antenna. Use of
unauthorized antennas, modifications, or attachments could
damage the mobile device and/or may result in your device not
complying with local regulatory requirements in your country.
DO NOT hold the external antenna when the mobile device is IN
USE. Holding the external antenna affects call quality and may
cause the mobile device to operate at a higher power level than
needed.

Product Operation
When placing or receiving a phone call, hold your mobile device
just like you would a landline phone.

1. The information provided in this document supersedes the

general safety information in user’s guides published prior to
May 1, 2006.

182 Section 4A: Important Safety Information

If you wear the mobile device on your body, always place the
mobile device in a Motorola-supplied or approved clip, holder,
holster, case, or body harness. If you do not use a body-worn
accessory supplied or approved by Motorola, keep the mobile
device and its antenna at least 2.5 centimeters (1 inch) from your
body when transmitting.
When using any data feature of the mobile device, with or
without an accessory cable, position the mobile device and its
antenna at least 2.5 centimeters (1 inch) from your body.
Using accessories not supplied or approved by Motorola may
cause your mobile device to exceed RF energy exposure
guidelines. For a list of Motorola-supplied or approved
accessories, visit our Web site at www.motorola.com.

RF Energy Interference/Compatibility
Nearly every electronic device is subject to RF energy interference
from external sources if inadequately shielded, designed, or
otherwise configured for RF energy compatibility. In some
circumstances your mobile device may cause interference with
other devices.

Important Safety Information

This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause
undesired operation.

Follow Instructions to Avoid Interference Problems

Turn off your mobile device in any location where posted notices
instruct you to do so. These locations include hospitals or health
care facilities that may be using equipment that is sensitive to
external RF energy.
In an aircraft, turn off your mobile device whenever instructed to
do so by airline staff. If your mobile device offers an airplane
mode or similar feature, consult airline staff about using it in
flight.

Pacemakers
If you have a pacemaker, consult your physician before using this
device.

Section 4A: Important Safety Information 183

 Persons with pacemakers should observe the following
precautions:
䢇 ALWAYS keep the mobile device more than 20 centimeters (8
inches) from your pacemaker when the mobile device is
turned ON.
䢇 DO NOT carry the mobile device in the breast pocket.
䢇 Use the ear opposite the pacemaker to minimize the
potential for interference.
䢇 Turn OFF the mobile device immediately if you have any
reason to suspect that interference is taking place.

Hearing Aids
Some digital mobile devices may interfere with some hearing
aids. In the event of such interference, you may want to consult
your hearing aid manufacturer or physician to discuss
alternatives.

Other Medical Devices

If you use any other personal medical device, consult your
physician or the manufacturer of your device to determine if it is
adequately shielded from RF energy.

Driving Precautions
Check the laws and regulations on the use of mobile devices in
the area where you drive. Always obey them.
When using your mobile device while driving, please:
䢇 Give full attention to driving and to the road. Using a mobile
device may be distracting. Discontinue a call if you can’t
concentrate on driving.
䢇 Use hands-free operation, if available.
䢇 Pull off the road and park before making or answering a call if
driving conditions so require.
Responsible driving practices can be found in the “Smart
Practices While Driving” section at the end of this guide and/or at
the Motorola Web site: www.motorola.com/callsmart.

Operational Warnings
Obey all posted signs when using mobile devices in public areas,
such as health care facilities or blasting areas.

184 Section 4A: Important Safety Information

Automobile Air Bags
Do not place a mobile device in the air bag deployment area.

Potentially Explosive Atmospheres

Areas with potentially explosive atmospheres are often but not
always posted, and can include fueling areas such as below decks
on boats, fuel or chemical transfer or storage facilities, or areas
where the air contains chemicals or particles, such as grain, dust,
or metal powders.
When you are in such an area, turn off your mobile device, and do
not remove, install, or charge batteries. In such areas, sparks can
occur and cause an explosion or fire.

Damaged Products
If your mobile device or battery has been submerged in water,
punctured, or subjected to a severe fall, do not use it until you
take it to a Motorola Authorized Service Center. Do not attempt
to dry it with an external heat source, such as a microwave oven.

Batteries and Chargers

Important Safety Information

If jewelry, keys, beaded chains, or other conductive materials
touch exposed battery terminals, this could complete an
electrical circuit (short circuit), become very hot, and could cause
damage or injury. Be careful when handling a charged battery,
particularly when placing it inside a pocket, purse, or other
container with metal objects. Use only Motorola Original batteries
and chargers.

Caution: To avoid risk of personal injury, do not dispose of your

battery in a fire.

Section 4A: Important Safety Information 185

 Your battery, charger, or mobile device may contain symbols,
defined as follows:

Symbol Definition
032374o Important safety information follows.

Do not dispose of your battery or mobile device

032376o
in a fire.
Your battery or mobile device may require
032375o

recycling in accordance with local laws. Contact

your local regulatory authorities for more
information.
Do not throw your battery or mobile device in
032377o the trash.

Li Ion BATT
Your mobile device contains an internal lithium
032378o
ion battery.
Do not let your battery, charger, or mobile device
get wet.

Listening at full volume to music or voice

through a handset may damage your hearing.

Choking Hazards
Your mobile device or its accessories may include detachable
parts, which may present a choking hazard to small children.
Keep your mobile device and its accessories away from small
children.

Glass Parts
Some parts of your mobile device may be made of glass. This
glass could break if the product is dropped on a hard surface or
receives a substantial impact. If glass breaks, do not touch or
attempt to remove. Stop using your mobile device until the glass
is replaced by a qualified service center.

186 Section 4A: Important Safety Information

Seizures/Blackouts
Some people may be susceptible to epileptic seizures or
blackouts when exposed to flashing lights, such as when playing
video games. These may occur even if a person has never had a
previous seizure or blackout.
If you have experienced seizures or blackouts, or if you have a
family history of such occurrences, please consult with your
physician before playing video games or enabling a flashing-
lights feature (if available) on your mobile device.
Discontinue use and consult a physician if any of the following
symptoms occur: convulsion, eye or muscle twitching, loss of
awareness, involuntary movements, or disorientation. It is always
a good idea to hold the screen away from your eyes, leave the
lights on in the room, take a 15-minute break every hour, and
stop use if you are very tired.

Caution About High Volume Usage

Listening at full volume to music or voice through a
headset may damage your hearing.

Important Safety Information

Repetitive Motion
When you repetitively perform actions such as pressing keys or
entering finger-written characters, you may experience
occasional discomfort in your hands, arms, shoulders, neck, or
other parts of your body. If you continue to have discomfort
during or after such use, stop use and see a physician.

Section 4A: Important Safety Information 187

 Hearing Aid Compatibility With Mobile
Phones
Some Motorola phones are measured for compatibility with
hearing aids. If the box for your particular model has “Rated for
Hearing Aids” printed on it, the following explanation applies.
When some mobile phones are used near some hearing devices
(hearing aids and cochlear implants), users may detect a buzzing,
humming, or whining noise. Some hearing devices are more
immune than others to this interference noise, and phones also
vary in the amount of interference they generate.
The wireless telephone industry has developed ratings for some
of their mobile phones, to assist hearing device users in finding
phones that may be compatible with their hearing devices. Not
all phones have been rated. Phones that are rated have the rating
on their box or a label on the box.
The ratings are not guarantees. Results will vary depending on
the user’s hearing device and hearing loss. If your hearing device
happens to be vulnerable to interference, you may not be able to
use a rated phone successfully. Trying out the phone with your
hearing device is the best way to evaluate it for your personal
needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and
are likely to generate less interference to hearing devices than
phones that are not labeled. M4 is the better/higher of the two
ratings.
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are
likely to be more usable with a hearing device’s telecoil (“T
Switch” or “Telephone Switch”) than unrated phones. T4 is the
better/higher of the two ratings. (Note that not all hearing
devices have telecoils in them.)
Hearing devices may also be measured for immunity to this type
of interference. Your hearing device manufacturer or hearing
health A-18 Hearing Aid Compatibility professional may help you
find results for your hearing device. The more immune your
hearing aid is, the less likely you are to experience interference
noise from mobile phones.

188 Section 4A: Important Safety Information

Battery Tips
Battery life depends on the network, signal strength,
temperature, features, and accessories you use.
䢇 Always use Motorola Original batteries and
chargers. The warranty does not cover damage
caused by non-Motorola batteries and/or
chargers.
䢇 New batteries or batteries stored for a long time
may take more time to charge.
䢇 When charging your battery, keep it near room temperature.
䢇 When storing your battery, keep it uncharged in a cool, dark,
dry place.
䢇 Never expose batteries to temperatures below -10°C (14°F) or
above 45°C (113°F). Always take your phone with you when
you leave your vehicle.
䢇 It is normal for batteries to gradually wear down and require
longer charging times. If you notice a change in your battery
life, it is probably time to purchase a new battery.

Important Safety Information

Contact your local recycling center for proper battery
disposal.
032375o

Warning: Never dispose of batteries in a fire because they may

explode.

Specific Absorption Rate Data

This model wireless phone meets the government’s requirements for
exposure to radio waves.
Your wireless phone is a radio transmitter and receiver. It is
designed and manufactured not to exceed limits for exposure to
radio frequency (RF) energy set by the Federal Communications
Commission (FCC) of the U.S. Government and by the Canadian
regulatory authorities. These limits are part of comprehensive
guidelines and establish permitted levels of RF energy for the
general population. The guidelines are based on standards that

Section 4A: Important Safety Information 189

 were developed by independent scientific organizations through
periodic and thorough evaluation of scientific studies. The
standards include a substantial safety margin designed to assure
the safety of all persons, regardless of age or health.
The exposure standard for wireless mobile phones employs a unit
of measurement known as the Specific Absorption Rate, or SAR.
The SAR limit set by the FCC and by the Canadian regulatory
1
authorities is 1.6 W/kg. Tests for SAR are conducted using
standard operating positions accepted by the FCC and by Industry
Canada with the phone transmitting at its highest certified
power level in all tested frequency bands. Although the SAR is
determined at the highest certified power level, the actual SAR
level of the phone while operating can be well below the
maximum value. This is because the phone is designed to operate
at multiple power levels so as to use only the power required to
reach the network. In general, the closer you are to a wireless
base station, the lower the power output.
Before a phone model is available for sale to the public in the U.S.
and Canada, it must be tested and certified to the FCC and
Industry Canada that it does not exceed the limit established by
each government for safe exposure. The tests are performed in
positions and locations (e.g., at the ear and worn on the body)
reported to the FCC and available for review by Industry Canada.
The highest SAR value for this model phone when tested for use
at the ear is 1.24 W/kg, and when worn on the body, as described
in this user guide, is 1.14 W/kg. (Body-worn measurements differ
among phone models, depending upon available accessories and
2
regulatory requirements).
While there may be differences between the SAR levels of various
phones and at various positions, they all meet the governmental
requirements for safe exposure. Please note that improvements
to this product model could cause differences in the SAR value for

1. In the United States and Canada, the SAR limit for mobile phones
used by the public is 1.6 watts/kg (W/kg) averaged over one gram
of tissue. The standard incorporates a substantial margin of
safety to give additional protection for the public and to account
for any variations in measurements.
2. The SAR information reported to the FCC includes the FCC-
accepted Motorola testing protocol, assessment procedure, and
measurement uncertainty range for this product.

190 Section 4A: Important Safety Information

 later products; in all cases, products are designed to be within the
guidelines.
Additional information on Specific Absorption Rates (SAR) can be
found on the Cellular Telecommunications & Internet Association
(CTIA) Web site:
http://www.phonefacts.net
or the Canadian Wireless Telecommunications Association
(CWTA) Web site:
http://www.cwta.ca.

Information From the World Health

Organization
WHO Information Present scientific information does not
indicate the need for any special precautions for the use of
mobile phones. If you are concerned, you may want to limit your
own or your children’s RF exposure by limiting the length of calls

Important Safety Information

or by using hands-free devices to keep mobile phones away from
your head and body.
Source: WHO Fact Sheet 193
Further information: http://www.who.int./peh-emf

Section 4A: Important Safety Information 191

 Product Registration
Online Product Registration:
http://www.motorola.com/warranty
Product registration is an important step toward enjoying your
new Motorola product. Registering helps us facilitate warranty
service, and permits us to contact you should your product
require an update or other service. Registration is for U.S.
residents only and is not required for warranty coverage.
Please retain your original dated sales receipt for your records. For
warranty service of your Motorola Personal Communications
Product you will need to provide a copy of your dated sales
receipt to confirm warranty status.
Thank you for choosing a Motorola product.

Owner’s Record
The model number, regulatory number and serial number are
located on a nameplate inside the battery compartment. Record
the serial number in the space provided below. This will be
helpful if you need to contact us about your phone in the future.
Model: ic502 by Motorola
Serial No.:

Phone Guide Proprietary Notice

CDMA Technology is licensed by QUALCOMM Incorporated under
one or more of the following patents:
4,901,307 5,109,390 5,267,262 5,416,797
5,506,865 5,544,196 5,657,420 5,101,501
5,267,261 5,414,796 5,504,773 5,535,239
5,600,754 5,778,338 5,228,054 5,337,338
5,710,784 5,056,109 5,568,483 5,659,569
5,490,165 5,511,073

192 Section 4A: Important Safety Information

Export Law Assurances
This product is controlled under the export regulations of the
United States of America and Canada. The Governments of the
United States of America and Canada may restrict the
exportation or re-exportation of this product to certain
destinations. For further information contact the U.S.
Department of Commerce or the Canadian Department of
Foreign Affairs and International Trade.

Wireless: The New Recyclable

Your wireless phone can be recycled. Recycling your wireless
phone reduces the amount of waste disposed in landfills and
allows recycled materials to be incorporated into new products.
The Cellular Telecommunications Industry Association (CTIA) and
its members encourage consumers to recycle their phones and
have taken steps to promote the collection and environmentally

Important Safety Information

sound recycling of end-of-life wireless devices.
As a wireless phone user, you have an important role in ensuring
that this phone is recycled properly. When it comes time to give
this phone up or trade it in for a new one, please remember that
the phone, the charger, and many of its accessories can be
recycled. It's easy. To learn more about CTIA's Recycling Program
for Used Wireless Devices, please visit
http://www.ctia.org/content/index.cfm/AID/10131.

Section 4A: Important Safety Information 193

 Smart Practices While Driving
SM
Drive Safe, Call Smart
Check the laws and regulations on the use of mobile devices and their
accessories in the areas where you drive. Always obey them. The use
of these devices may be prohibited or restricted in certain areas.
Contact www.motorola.com/callsmart for more information.
Your mobile device lets you communicate by voice and data—
almost anywhere, anytime, wherever wireless service is available
and safe conditions allow. When driving a car, driving is your first
responsibility. If you choose to use your mobile device while
driving, remember the following tips:
䢇 Get to know your Motorola mobile device and its features such as
speed dial and redial. If available, these features help you to
place your call without taking your attention off the road.
䢇 When available, use a handsfree device. If possible, add an
additional layer of convenience to your mobile device with
one of the many Motorola Original™ handsfree accessories
available today.
䢇 Position your mobile device within easy reach. Be able to access
your mobile device without removing your eyes from the
road. If you receive an incoming call at an inconvenient time,
if possible, let your voicemail answer it for you.
䢇 Let the person you are speaking with know you are driving; if
necessary, suspend the call in heavy traffic or hazardous weather
conditions. Rain, sleet, snow, ice, and even heavy traffic can be
hazardous.
䢇 Do not take notes or look up phone numbers while driving.
Jotting down a “to do” list or going through your address
book takes attention away from your primary
responsibility—driving safely.
䢇 Dial sensibly and assess the traffic; if possible, place calls when
your car is not moving or before pulling into traffic. If you must
make a call while moving, dial only a few numbers, check the
road and your mirrors, then continue.
䢇 Do not engage in stressful or emotional conversations that may
be distracting. Make people you are talking with aware you are
driving and suspend conversations that can divert your
attention away from the road.

194 Section 4A: Important Safety Information

䢇 Use your mobile device to call for help. Dial 911 or other local
emergency number in the case of fire, traffic accident, or
medical emergencies.
䢇 Use your mobile device to help others in emergencies. If you see
an auto accident, crime in progress, or other serious
emergency where lives are in danger, call 911 or other local
emergency number, as you would want others to do for you.
䢇 Call roadside assistance or a special non-emergency wireless
assistance number when necessary. If you see a broken-down
vehicle posing no serious hazard, a broken traffic signal, a
minor traffic accident where no one appears injured, or a
vehicle you know to be stolen, call roadside assistance or
other special non-emergency wireless number.

Important Safety Information

Section 4A: Important Safety Information 195

 Declaration of Conformity
Per FCC CFR 47 Part 2 Section 2.1077(a)

Responsible Party Name: Motorola, Inc.

Address: 8000 West Sunrise Boulevard
Plantation, FL 33322 USA
Phone Number: 1 (800) 453-0920
Hereby declares that the product:
Product Name: ic502
Model Number: H90XAH9JR7AN
Conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a), 15.107(d) and section
15.109(a)
Class B Digital Device
As a personal computer peripheral, this device complies with Part
15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received,
including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply

with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful
interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that
interference will not occur in a particular installation.

196 Section 4A: Important Safety Information

Per FCC Rule Part 15.21, changes or modifications not expressly
approved by Motorola could void the user's authority to operate
this product.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
䢇 Reorient or relocate the receiving antenna.
䢇 Increase the separation between the equipment and
receiver.
䢇 Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
䢇 Consult the dealer or an experienced radio/TV technician for
help.

Important Safety Information

Section 4A: Important Safety Information 197

 S e c ti on 4B

Manufacturer’s Warranty

In This Section

⽧ Motorola Limited Warranty for the United States and Canada

Your phone has been designed to provide you with reliable, worry-
free service. If for any reason you have a problem with your
equipment, please refer to the manufacturer’s warranty in this
section.
For information regarding the terms and conditions of
service for your phone, please visit www.nextel.com or Nextel
Customer Service at 1-800-639-6111.

198 Section 4A: Manufacturer’s Warranty

Motorola Limited Warranty
for the United States and Canada

What Does this Warranty Cover?

Subject to the exclusions contained below, Motorola, Inc.
warrants its telephones, pagers, messaging devices, and
consumer and professional two-way radios (excluding
commercial, government or industrial radios) that operate via
Family Radio Service or General Mobile Radio Service, Motorola-
branded or certified accessories sold for use with these Products
(“Accessories”) and Motorola software contained on CD-ROMs or
other tangible media and sold for use with these Products
(“Software”) to be free from defects in materials and
workmanship under normal consumer usage for the period(s)
outlined below. This limited warranty is a consumer's exclusive
remedy, and applies as follows to new Motorola Products,
Accessories and Software purchased by consumers in the United
States or Canada, which are accompanied by this written
warranty:

Products and Accessories

Products Covered Length of Coverage Warranty
Products and One (1) year from the date of
Accessories as purchase by the first consumer
defined above, purchaser of the product unless
unless otherwise otherwise provided for below.
provided for below.
Decorative Limited lifetime warranty for the
Accessories and Cases. lifetime of ownership by the
Decorative covers, first consumer purchaser of the
bezels, PhoneWrap™ product.
covers and cases.

Section 4A: Manufacturer’s Warranty 199

 Products Covered Length of Coverage
Monaural Headsets. Limited lifetime warranty for the
Ear buds and boom lifetime of ownership by the
headsets that first consumer purchaser of the
transmit mono product.
sound through a
wired connection.
Consumer and Ninety (90) days from the date of
Professional Two-Way purchase by the first consumer
Radio Accessories. purchaser of the product.
Products and The balance of the original
Accessories that are warranty or for ninety (90) days
Repaired or Replaced. from the date returned to the
consumer, whichever is longer.

Exclusions
Normal Wear and Tear. Periodic maintenance, repair and
replacement of parts due to normal wear and tear are excluded
from coverage.
Batteries. Only batteries whose fully charged capacity falls below
80% of their rated capacity and batteries that leak are covered by
this limited warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper
operation, storage, misuse or abuse, accident or neglect, such as
physical damage (cracks, scratches, etc.) to the surface of the
product resulting from misuse; (b) contact with liquid, water,
rain, extreme humidity or heavy perspiration, sand, dirt or the
like, extreme heat, or food; (c) use of the Products or Accessories
for commercial purposes or subjecting the Product or Accessory
to abnormal usage or conditions; or (d) other acts which are not
the fault of Motorola, are excluded from coverage.
Use of Non-Motorola Products and Accessories. Defects or damage
that result from the use of Non-Motorola branded or certified
Products, Accessories, Software or other peripheral equipment
are excluded from coverage.
Unauthorized Service or Modification. Defects or damages resulting
from service, testing, adjustment, installation, maintenance,
alteration, or modification in any way by someone other than

200 Section 4A: Manufacturer’s Warranty

Motorola, or its authorized service centers, are excluded from
coverage.
Altered Products. Products or Accessories with (a) serial numbers
or date tags that have been removed, altered or obliterated; (b)
broken seals or that show evidence of tampering; (c) mismatched
board serial numbers; or (d) nonconforming or non-Motorola
housings, or parts, are excluded from coverage.
Communication Services. Defects, damages, or the failure of
Products, Accessories or Software due to any communication
service or signal you may subscribe to or use with the Products
Accessories or Software is excluded from coverage.

Software
Products Covered Length of Coverage
Software. Applies only to Ninety (90) days
physical defects in the media from the date of
that embodies the copy of the purchase.
software (e.g. CD-ROM, or
floppy disk).

Exclusions

Warranty
Software Embodied in Physical Media. No warranty is made that the
software will meet your requirements or will work in
combination with any hardware or software applications
provided by third parties, that the operation of the software
products will be uninterrupted or error free, or that all defects in
the software products will be corrected.
Software NOT Embodied in Physical Media. Software that is not
embodied in physical media (e.g. software that is downloaded
from the internet), is provided “as is” and without warranty.

Who Is Covered?
This warranty extends only to the first consumer purchaser, and
is not transferable.

Section 4A: Manufacturer’s Warranty 201

 What Will Motorola Do?
Motorola, at its option, will at no charge repair, replace or refund
the purchase price of any Products, Accessories or Software that
does not conform to this warranty. We may use functionally
equivalent reconditioned/refurbished/pre-owned or new
Products, Accessories or parts. No data, software or applications
added to your Product, Accessory or Software, including but not
limited to personal contacts, games and ringer tones, will be
reinstalled. To avoid losing such data, software and applications
please create a back up prior to requesting service.

How to Obtain Warranty Service or Other

Information
USA Phones
1-800-331-6456
Pagers
1-800-548-9954
Two-Way Radios and Messaging Devices
1-800-353-2729
Canada All Products
1-800-461-4575
TTY 1-888-390-6456
For Accessories and Software, please call the telephone
number designated above for the product with which
they are used.

You will receive instructions on how to ship the Products,

Accessories or Software, at your expense, to a Motorola
Authorized Repair Center. To obtain service, you must include: (a)
a copy of your receipt, bill of sale or other comparable proof of
purchase; (b) a written description of the problem; (c) the name
of your service provider, if applicable; (d) the name and location
of the installation facility (if applicable) and, most importantly;
(e) your address and telephone number.

202 Section 4A: Manufacturer’s Warranty

What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE
DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR,
REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS
LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE
CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL
MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT
(INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE
PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE,
OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL
DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS
OF BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE OR
APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN
CONNECTION WITH THE ABILITY OR INABILITY TO USE THE
PRODUCTS, ACCESSORIES OR SOFTWARE TO THE FULL EXTENT
THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some states and jurisdictions do not allow the limitation or exclusion
of incidental or consequential damages, or limitation on the length of
an implied warranty, so the above limitations or exclusions may not
apply to you. This warranty gives you specific legal rights, and you

Warranty
may also have other rights that vary from state to state or from one
jurisdiction to another.
Laws in the United States and other countries preserve for
Motorola certain exclusive rights for copyrighted Motorola
software such as the exclusive rights to reproduce and distribute
copies of the Motorola software. Motorola software may only be
copied into, used in, and redistributed with, the Products
associated with such Motorola software. No other use, including
without limitation disassembly of such Motorola software or
exercise of the exclusive rights reserved for Motorola, is
permitted.

Section 4A: Manufacturer’s Warranty 203

 Service and Repairs
Go to www.motorola.com/consumer/support, where you can select
from a number of customer care options. You can also contact the
Motorola Customer Support Center at 1-800-331-6456 (United
States),
1-888-390-6456 (TTY/TDD United States for hearing impaired), or
1-800-461-4575 (Canada).

204 Section 4A: Manufacturer’s Warranty

Index Call History 105–114
Erasing 114
A Making a Call 109
Abbreviated Dialing 42 Making a Walkie-Talkie 112
Accessories 28 Prepending a Phone
Charger 28 Number 111
Holster 28 Saving a Phone Number
Li-Ion Battery 28 110
Airplane Mode 79 Saving Walkie-Talkie
Alarm Clock 139 Information 113
Auto-Answer Mode 83 Viewing Phone Calls 106
Viewing Walkie-Talkie Calls
B
107
Backlight 73 Call Waiting 155
Battery 17–21 Caller ID 155
Capacity 17 Calling
Care 21 Abbreviated Dialing 42
Charging 19 Direct Talk Calls 57
Installing 18 Emergency Numbers 38
Removing 19 End-of-Call Options 40
Tips 189 Group Walkie-Talkie Calls
Bookmarks 50
Accessing 174 In-Call Options 39
Creating 173 Keeping Track of Calls 65
Deleting 174 Missed 38
Browser Menu 171 Phone 36
C Phone Numbers With
Calculator 140 Pauses 41
Calendar 135–138 Plus Code Dialing 42
Call Alerts 63 Roam Call 37
Index

Answer 64 Speed Dialing 43

Dismissing 64 Talkgroup Calls 54, 56
Sending 63 Types of Calls 35
Viewing 64 Using the Member ID 46
Call Answer Mode 82 Using WLK-TLK Contacts 46
Call Forwarding 157 Walkie-Talkie Calls 45
Call Guard 103 Clock Display 74

Index 205
 Contacts 115–133 Net Guard 98
Adding a Phone Number User Name 163
120 Direct Talk 57
Adding an Entry 120 Code 59
Categories 128 Private Only 60
Creating An Entry 120 Receiving All Calls On
Date 123 Channel 61
Distribution Lists 123 Setting Up 58
Editing an Entry 124 Downloads
Email Address 119, 122 Premium Services Content
Entry Consists Of 116 167
Erasing 97, 129
E
Filtering 119
Finding Entries 118 Entering Text
Finding Names 118 Numbers 32
Importing from SIM Card Symbols 32
131 Word English Text Input 30
Memory Status 129 G
Picture 121 Group Walkie-Talkie Calls 50
Ringer 121 Details 51
Saving a Number 40
Services 133 H
Speed Dial Numbers 118, Hearing Aid Compatibility 188
121
K
Talkgroup 127
Key Functions 11
Walkie-Talkie Groups 125
Key Shortcuts 82
Web Address 122
Keypad Sensor 73
D
L
Data Roam Guard 104
Language 84
Data Services 161–177
Location Settings 76
Applications 162
Lock Code
Data Profile 98
Changing 92
FAQs 176
Locking Your Phone 92
Launching 163
My Content Manager 169
Navigating the Web 164

206 Index
M Talk Key 83
Menu iii TTY Use 80
Navigating 26 Plus Code Dialing 42
Selecting 26 Premium Services Content
Style 74 Downloading Content 167
Messaging
R
Displaying Pop-up
Ringer Types 69
Messages 77
Roaming 99–103
Setting Alerts 77
My Content Manager 169 Setting Roam Mode 102
Erasing 97 S
N Safety
Nextel Customer Service 6 Antenna 182
Automobile Air Bags 185
P Choking 186
Phone Driving 184, 194
Antenna 13 Explosive Atmospheres 185
Basic Features 23 Glass 186
Front View 9 Hearing Aids 184
Inside View 10 Pacemakers 183
Key Functions 11 Precautions 181
Limiting Use 94 Radio Frequency 182
On and Off 21 Recyclable 193
Resetting 97 RF Energy Interference 183
Setting Up 14 Seizures/Blackouts 187
Status Information 24 Screensaver 75
Your Numbers 22 Security 87–98
Phone Settings 68–84 Send via WLK-TLK 47
Any Key 83 Send Contact Information
Auto-Answer Mode 83 48
Index

Call Answer Mode 82 Send Own Info 48

Display Settings 72–74 Setup 48
Location Settings 76 Sharing Groups 52
Messaging Settings 77 Service
Open 83 411 7
Shortcut 82 Account Passwords 5
Sound Settings 69–71 Activation 3

Index 207
 Automated Invoicing 6 V
Nextel Customer Service 6 Voice Command 158–160
Operator Services 7 Address Book 158
Setting Up 2 Making a Call 159
Sprint 411 7 Voice Records 141–143
Voicemail 4 Playing 143
www.nextel.com 6 Recording 142
Set Time/Date 75 Settings 143
Silence All 71 Voicemail
SIM Card Menu Key 151
Copying 131 Options 149
Importing Contacts 131 Retrieving 148
Inserting 14 Setting Up 4, 147
Locating 14 Volume 70
PIN 89
Removing 15 W
Security 89 Walkie-Talkie Button Light 72
SIM Manager 130 Walkie-Talkie Numbers 45
SMS Text Messaging 153 Warranty 198–204
Composing 153 WLK-TLK Contacts 46
Preset Messages 154 Creating A Group 50
Special Numbers 93 Word English Text Input 30
Speed Dialing 43 World Clock 140
Sprint 411 7 World Health Organization
Status Indicators 24 191
Status Light 72
T
Talkgroup 54
Join 55
Text Greeting 72
Three-Way Calling 156
TTY Use 80
U
Unlocking Your Phone 92

208 Index