e-Support Filename: TP17 212.

pdf
Date: 08-11-17

PRODUCTS AFFECTED / SERIAL NUMBERS AFFECTED:

imageRUNNER 3225/3230/3235/3245

SUBJECT:
Introducing the Release of System Software Package v50.02.01

GENERAL:
This Technical Publication details the release of System Software v50.02.01 for the imageRUNNER 3225/
3230/ 3235/ 3245 copiers to make a specification change and to fix a field claim.

Note:
- The “HDD Data Erase Kit-B2 Kit” is packaged with Ver.80.02 (CC Certified) System Software.
Please install Ver.80.02 before installing the License Key to prevent an “Invalid License Key”
message.
- “Formatting the HDD should “NOT” be done unless an HDD Data Encryption Kit is installed”

A Zip file has been created which contains the following:

imageRUNNER
Description
3225/3230/3235/3245
System Software Package v50.02.01
MN-Cont v50.02
Language v50.02 (JEFIGSCTK)*
RUI v49.01 (JEFIGSCTK)*
MEAP v45.05
Pre Install App v3.90 e-Support
DCON v20.01
RCON v15.01 RCON
OCR v20.02 (JCTK)*
Web Browser v20.01
TTS v1.04 (JEFIG)*
ASR v1.04 (JE)*
Media v3.01
Help v20.02
CA v03.05
KEY v06.02
WebDAV v45.05
G3 Fax Board-AC1 v2.12
HDD** v2.12
Finisher-AE1/AE2 Fin_Y v8.01 [Controller]
Saddle Finisher-AE2 Fin_Y v5.01 [Saddle]
Puncher Unit-M1 Pun-LMNP v5.02 [Controller]
Finisher-S1 fins1 v14.02 [Controller]
Wireless LAN Board-A1 v1.21 Upgrades within System Software

THIS TECHNICAL PUBLICATION IS THE PROPERTY OF CANON U.S.A. INC. AND CONTAINS CONFIDENTIAL INFORMATION OWNED BY OR LICENSED TO,
CANON U.S.A., AUTHORIZED CANON U.S.A., DEALERS MAY USE THIS TECHNICAL PUBLICATION FOR REFERENCE PURPOSES ONLY. ANY OTHER USE
BY AN AUTHORIZED CANON USA DEALER, OR USE BY ANY THIRD PARTY, IS PROHIBITED.
For additional technical information, please visit the Canon Systems and Technical Support Division website at: Page 1 of 4
www.support.cusa.canon.com. You can also call the Technical Support Center at 1-800-528-2830 or contact your Regional Support Office.
 e-Support Filename: TP17 212.pdf
Date: 08-11-17

imageRUNNER
Description
3225/3230/3235/3245
Service Support Tool v4.81Er e-Support
Service Support Tool Manual v4.81Er e-Support (Rev.0)
* For abbreviations, see the last page of the Technical Publication
** HDD version is for the installation of a HDD Data Encryption Kit only.

Refer to the remainder of this Technical Publication for details about this new System Software v50.02.01
for the imageRUNNER 3225/ 3230/ 3235/ 3245.

Canon U.S.A., Inc. is providing the latest “Zip” (.ZIP) System Software files described in this technical
publication for download only from the Canon e-Support website for each authorized imageRUNNER
3225/ 3230/ 3235/ 3245 series dealer.

 EXPORT RESTRICTIONS:
This system software will not be exported from the United States except in strict accordance with the
Export Administration Regulations of the U.S. Department of Commerce and other U.S. laws and
regulations controlling exports from the United States.

DETAILS:
The following changes occur when upgrading the MN-CONT of the imageRUNNER 3225/ 3230/ 3235/
3245 copiers from v49.02 to v50.02:
No. Description
[Measures for a field claim]
1 Correction of an error where the device may freeze when WSD is set to ON.
[Specification change]
As a measure for SHA-2 due to a SHA-1 compromise, the specification of a
cryptographic module has been added.
- To maintain the connectivity to UGW, "G5 CA Certificate" from Symantec is
automatically added when upgrading the firmware.
2 - The default key of SHA256 RSA 2048 is automatically added when upgrading the
firmware.
* CA-KEY clear is not required to perform.
The settings for SSL has not changed because the customer may have set their own
certificate as the use.

The following changes occur when upgrading the LANG of the imageRUNNER 3225/ 3230/ 3235/ 3245
copiers from v49.02 to v50.02:
No. Description
1 The LANG has been revised due to the upgrade of the MN-CONT.

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 e-Support Filename: TP17 212.pdf
Date: 08-11-17

The following changes occur when upgrading the CA of the imageRUNNER 3225/ 3230/ 3235/ 3245
copiers from v01.01 to v03.05:
No. Description
1 The CA has been revised due to the upgrade of the MN-CONT.

The following changes occur when upgrading the KEY of the imageRUNNER 3225/ 3230/ 3235/ 3245
copiers from v01.01 to v06.02:
No. Description
1 The KEY has been revised due to the upgrade of the MN-CONT.

LIMITATIONS:
No. Description
Measures against IPX/SPX activation delay:
1 Regardless of network protocol, TCP/IP and IPX/SPX could be used simultaneously
on conventional models. However, on this model, IPX/SPX activates approx. 90
seconds later than TCP/IP.
Effects of Spanning Tree-support Hub:
If the network is set as a loop, data keeps staying in this loop and efficiency of data
transfer might be decreased. In order to prevent this symptom, some hubs have the
function called "spanning tree". If this function is enabled, the device newly connected
to the hub can make data communication with network 10 to 50 seconds (time changes
due to the conditions) after the connection. When the machine enters 1W Sleep mode
and restores from the Sleep mode, the device electrically disconnects with the network
once. Therefore, if the machine connects with the spanning tree-installed hub, the
2 machine cannot communicate with the network for approximately 1 minute at a
maximum after restoring from 1W Sleep mode. For this reason, right after restoring
from the 1W Sleep mode, the following symptoms may occur: Device status cannot be
collected, printing cannot be made, and login using a login application cannot be
made. If such symptoms become a problem, perform the following operations.
- Using Additional Functions, set not to enter the 1W Sleep mode.
Common Settings > Energy Consumption in Sleep Mode > High
- Disable the spanning tree function of hub.
- Request users to use the hub which supports Rapid Spanning-Tree Protocol (RSTP)
that resolves such problems

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 e-Support Filename: TP17 212.pdf
Date: 08-11-17

FIRMWARE:
Canon U.S.A. uses the following abbreviations when listing languages that are supported by a specific
version of the System Software:
Letter Language
J Japanese
E English
F French
I Italian
G German
S Spanish
C/T Chinese
K Korean

UPGRADING SYSTEM SOFTWARE USING THE USB FLASH DRIVE:

1. Make sure to use the Service Support Tool [SST] v4.23Ev or higher when upgrading from system
software v11.xx or earlier to v2.0xx or later.
- If the numeric keys 2 and 8 or 1 and 7 are pressed and the main power is turned ON, the upgrade will
fail.

2. Upgrade system software v20.xx or later by pressing the numeric keys 2 and 8 and turning on the main
power can be done.
- However, pressing the numeric keys 1 and 7 and turning on the main power will not upgrade system
software v20.xx or later.
System software v25.xx or later can be upgraded by pressing the numeric keys 1 and 7 and turning on the
main power.

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