SMS BANKING USER GUIDE

Type of service SMS Text to be sent to 2121 Example

REQUESTS

Credit Card & Debit Card Activation with PIN CACT <last 4 digits of your debit/credit card number> <4 digit PIN of your
CACT 1234 5678
set/reset choice>

CACT <last 4 digits of your debit/credit card number> <4 digit PIN of your
Credit Card & Debit Card PIN set/reset CACT 1234 5678
choice>

Cheque Book Request CHQ <last 4 digits of your current account number> CHQ 1234

Email Statement Registration Credit Cards EMAIL C<last 4 digits of the credit card number> <email address> EMAIL C7010 [email protected]

Email Statement Registration Accounts EMAIL A<last 4 digits of the account number> <email address> EMAIL A1111 [email protected]

ENQUIRIES

IBAN enquiry for a specific account IBAN <last 4 digits of your account number> IBAN 1234

Account Balance enquiry ABAL <Last 4 digits of your account number> ABAL 1111

Credit Card Balance enquiry CBAL <last four digits of your credit card number> CBAL 1234

Last 5 transactions for Accounts ASTM A<last 4 digits of account number> ASTM A9029

Last 5 transactions for Credit Cards ASTM C<last 4 digits of credit card number> ASTM C0015

SALIK 123456781234
Enquiry on SALIK Available Balance SALIK <8 digit Salik account number and 4 digit Salik PIN>
* There should not be any space between Salik
account number and Salik PIN

Enquiry on ETISALAT Outstanding Bill Amount ETSB <consumer number> ETSB 0501111111

Enquiry on SEWA Outstanding Bill Amount SEWB <consumer number> SEWB 1234567890

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 Type of service SMS Text to be sent to 2121 Example

Enquiry on DU Outstanding Bill Amount DUENQ <consumer number> DUENQ 0412345678

Enquiry on DEWA Outstanding Bill Amount DEWB <consumer number> DEWB 0412345678

Enquiry on FEWA Outstanding Bill Amount FEWA <consumer number> FEWA 0412345678

Enquiry on ADDC Outstanding Bill Amount ADDCB <consumer number> ADDCB 0412345678

Enquiry on AADC Outstanding Bill Amount AADCB <consumer number> AADCB 0412345678

PAYMENTS

DUMT A<last 4 digits of account number> <DU Mobile number> <amount of

DU Prepaid Recharge through Account DUMT A1111 0551111111 20
recharge>

DUMT C<last 4 digits of credit card number> <DU Mobile number> <amount of
DU Prepaid Recharge through Credit Card DUMT C1111 0551111111 20
recharge>

DUPAY A<last 4 digits of account number> <DU consumer number>

DU Bill Payment through Account DUPAY A1111 0551111111 20
<amount>

DUPAY C<last 4 digits of credit card number> <DU consumer number>

DU Bill Payment through Credit Card DUPAY C1111 0551111111 20
<amount>
SALIK A1111 123456781234 50
SALIK A<last 4 digits of your account number> <8 digit Salik account number
SALIK Payment through account
and 4 digit Salik PIN> <amount> * There should NOT be any SPACE between
Salik account number and Salik PIN
SALIK C1111 123456781234 50
SALIK C<last 4 digits of your credit card number> <8 digit Salik account
SALIK Payment through Credit Card
number and 4 digit Salik PIN> <amount> * There should NOT be any SPACE between
Salik account number and Salik PIN
ADDC A<last 4 digits of your account number> <consumer number>
ADDC/ADWEA Bill Payment through account ADDC A1212 11111111111 65
<amount>

ADDC/ADWEA Bill Payment through Credit ADDC C<last 4 digits of your credit card number> <consumer number>
ADDC C1212 11111111111 65
Card <amount>

AADC (Al Ain) Bill Payment through account AADC A<last 4 digits of your account number> <consumer number> <amount> AADC A1212 11111111111 65

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 Type of service SMS Text to be sent to 2121 Example

AADC C<last 4 digits of your credit card number> <consumer number>

AADC(Al Ain) Bill Payment through Credit Card AADC C1212 11111111111 65
<amount>

DEWA A<last 4 digits of your account number> <consumer number>

DEWA Bill Payment through Account DEWA A1212 123412341 65
<amount>

DEWA C<last 4 digits of your credit card number> <consumer number>

DEWA Bill Payment through Credit Card DEWA C1212 123412341 65
<amount>
Etisalat Bill Payment
(Land Line, GSM, Dial Up, Al Shamil and ETSL A<last 4 digits of your account number> <consumer number> <amount> ETSL A1212 04211111101 65
Evision) through Account
Etisalat Bill Payment
ETSL C<last 4 digits of your credit card number> <consumer number>
(Land Line, GSM, Dial Up, Al Shamil and ETSL C1212 04211111101 65
<amount>
Evision) through Credit Card

WREC A<last 4 digits of your account number> <Wasel Mobile Number>

Wasel Recharge through Account WREC A1212 0501111111 30
<amount>

WREC C<last 4 digits of your credit card number> <Wasel Mobile Number>
Wasel Recharge through Credit Card WREC C1212 0501111111 30
<amount>

Wasel Renewal through Account WREN A<last 4 digits of your account number> <Wasel Mobile Number> WREN A1212 0501111111

Wasel Renewal through Credit Card WREN C<last 4 digits of your credit card number> <Wasel Mobile Number> WREN C1212 0501111111

FEWA A<last 4 digits of your account number> <consumer number>

FEWA Bill Payment through Account FEWA A1212 123412341 65
<amount>

FEWA C<last 4 digits of your credit card number> <consumer number>

FEWA Bill Payment through Credit Card FEWA C1212 123412341 65
<amount>

SEWA bill payment from Account SEWA A<last 4 digits of your account number> <consumer number> SEWA A1111 1234567890

SEWA bill payment from Credit Card SEWA C<last 4 digits of your credit card number> <consumer number> SEWA C1111 1234567890

CPAY A<last 4 digits of your account number> C<last 4 digits of your credit
Credit Card Payment through Account CPAY A1111 C1234 5000
card number> <amount>

Own Accounts Funds Transfer (AED to AED FUND D<last 4 digits of the debit account number> C<last 4 digits of the credit
FUND D1111 C1234 200
only) account number> <amount>

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