VI.

FIRMWARE UPDATE
VI-1. PREFACE
VI-2. FIRMWARE UPDATING WITH USB DEVICE

Refer to the Service Manual when an error or trouble occurs.

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When you want to update the firmware to the latest one or the equipment becomes
inoperable due to some defect in the firmware, updating can be performed as
follows.

USB DEVICE

 EQUIPMENT

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VI-1. PREFACE

 OPTIONS

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Notes:
• Written firmware varies depending on the kinds of the boards provided as service
parts. For updating, only the minimum firmware is installed on the system control
PC board, logic PC board, scanning section control PC board and FAX board. The
latest version of the firmware at the time of delivery is written on the RADF control
PC board and finisher control PC board.
When any of above boards is replaced with a new one in the field, check the other
firmware version used and then update with a corresponding suitable version.
• “Can’t fetch Ver.” is displayed in the Installed Version field when the version of the
installed firmware cannot be acquired properly. For example, if [HS-49] is carried
out without your performing the normal startup after updating, this message will
appear for some firmware.

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VI-2. FIRMWARE UPDATING WITH USB DEVICE

The software and firmware can be updated by means of a USB device in which an
update package is stored. All necessary files for updating are stored in the package
provided, so be sure to save all of them in the model specific folder.
For the data file for each firmware, refer to the following tables.

Notes:
When performing the update, use the latest program.

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 Updating methods
There are three types of updating methods by means of a USB device. The table
below explains the differences.

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 Firmware type and data file name for updating

[A] Standard update

Equipment

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Options

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 Firmware type and data file name for updating

[B] Patch update

[C] Differential items update

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 Folder configuration of a USB device

[A] Standard update

Store the data file for updating in the model specific folder. This configuration
is an example. The number of files differs depending on the installed option.

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 Folder configuration of a USB device

[B] Patch update

[C] Differential items update

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Notes:
• Since the date and time set in the equipment are recorded in the firmware update
log, make sure that they are correct before updating the firmware.
• Never change the model specific folder name, since it is used for identifying the
data file when the data files used for updating multiple models are stored in the
USB device.

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IMPORTANT
• Only the USB devices which meet the following conditions should be used for
updating. Be careful since updating with any device other than the above is never
guaranteed.
- A combination USB device with a flash memory (to be connected directly to the
USB port) and its capacity is 2GB or more.
- Operation of the USB device used for updating has been confirmed at the input
check of this equipment (03 Test mode).
- USB devices which comply with the following standards regulated by USB-IF
(USB Implementers Forum)
Class number: 8 (=08h) (Mass-storage class)
Sub-class number: 6 (=06h) (SCSI transfer command set)
Protocol number: 80 (=50h) (Bulk-Only)
* Most common USB devices comply with the specification above and can be used
for updating. However, the operation in all the Multi Functional Digital Color
Systems and Multi Functional Digital Systems is not necessarily guaranteed since
the most of these devices are developed based on use in a PC environment
(Windows or Macintosh). Therefore, check thoroughly that the device is operational
in the equipment for which the updating will be performed when purchasing it.

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IMPORTANT
• The USB devices complying with USB2.0 can be used for updating.
• Do not update the firmware by any storage device other than a flash memory
(such as a USB connection type memory card reader, CD/DVD drive or hard disk),
since it is never guaranteed.
• It is possible to store the model specific update program and the data file for
updating directly in the root directory when you store the updating data file for one
specific model in the USB device. However, if the model specific folder for the
same model as that of the data file stored in the root directory already exists, this
will have priority.

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 Update procedure
IMPORTANT
• The file system of a USB device should be formatted in the FAT16 or FAT32
format. USB devices formatted in an NTFS or another format will not be able to be
operated. The file system of a USB device can be confirmed by opening its
property using Windows Explorer or such.
• Never shut down the equipment during the update. Firmware data and the
following option data (if installed) could be damaged and may not be able to be
operated properly.
- Data Overwrite Enabler (GP-1070)
- Meta Scan Enabler (GS-1010)
- External Interface Enabler (GS-1020)
- IPSec Enabler (GP-1080)
- OCR Enabler (GS-1080/1085)
- Multi Station Print Enabler (GS-1090/1095)

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(1) Connect the USB device to the PC and write the

model specific folder in which the data file is
stored. Store the data file for updating in the
model specific folder.
(2) Press the [ON/OFF] button to shut down the
equipment.
(3) Start the HS Menu.
(4) Connect the USB device [1] to the USB port [2] .

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(5) Press [49 Firmware Update].

(6) Select the update type.

- Normal Update
- Patch Update
- Diff Update
Notes:
The update file which is selected must be
included in the model specific folder.
There is no problem if updated files of
different types are mixed.

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The screen for selecting items to be updated is displayed.

- Only the firmware which is included in the update file is displayed.
- The firmware whose version is later than the current one is being selected to be
updated if there is such in the update file.

Notes:
The display of items on this screen varies depending on the types of data written
on the USB device. Each item is displayed only when each data file is written on
the USB device in the following conditions.

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[A] Standard update

[B] Patch update

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[C] Differential items update

- If the USB device is not recognized properly, “USB device Not detected”
message is displayed. In this case, disconnect the USB device and connect
again within 3 minutes, or shut down the equipment and connect the device
properly. Then repeat the procedure from (5).
- If any of the error messages below is displayed, confirm if the data file in the
USB device is correct. Then repeat the procedure from (5).

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(7) Select the item.

The item selected is highlighted and a check is marked at its left side. If you
press the item once again, its selection is released.

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(8) Press [OK].

Updating starts and the processing status is displayed on the LCD screen.

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(9) When updating is completed properly, the following message is displayed at the
bottom of the LCD screen.

- Standard update: Update successfully completed Restart the MFP

- Patch update: Patch Update Successfully Restart the MFP
- Differential items update: Differential Update Successfully Restart the MFP

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VI-2. FIRMWARE UPDATING WITH USB DEVICE

Notes:
• “Update Failed.” is displayed at the bottom of the LCD screen when the updating
is not completed properly. “Failed” appears next to the failed item on the status
display. Even though an update fails, do not turn the power OFF until other
updates are finished. If “Update Failed” appears at the bottom of the screen, turn
OFF the power and then check the following items. After confirming and clearing
the problems, restart updating from the beginning.
- Does the USB device meet the conditions to be used for updating?
- Is the data file written properly on the USB device?
- Is the USB device installed properly?
- Do the USB device and equipment operate properly?
• The integrity check system is automatically operated before firmware updating.
During this operation, “Verifying Signature...” and “Progress: **%” are displayed on
the control panel. When the check is completed properly, no message for notifying
the success will appear and the firmware updating will start. If it fails, “Invalid
Signature” and “Copy Data with >valid signature in USB” will be shown. In that
case, firmware updating cannot be performed, so turn the power OFF and
disconnect the USB device. Check that there is no abnormality in the firmware
data, and reperform the update.

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Notes:
• When a system firmware (OS Data) update error or system software (HD Data)
update error occurs, “Update Failed” or “Failed” appears on the screen and the
error number appears next to the message.
For details of each error, refer to the following tables.

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VI-2. FIRMWARE UPDATING WITH USB DEVICE

Notes:
• When an Engine firmware update error, Scanner firmware update error,
RADF/DSDF firmware update error, Punch firmware update error, Finisher
firmware update error or FAX firmware update error occurs, “Update Failed” or
“Failed” appears on the screen and the error number and error message appear
next to the message.
For details of each error, refer to the following tables.

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(10) Press the [ON/OFF] button to shut down the equipment, and then remove the
USB device.

(11) Perform the initialization of the updating data in FS-08-9030.

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VI-2. FIRMWARE UPDATING WITH USB DEVICE

 Confirmation of the updated data

After the updating is completed, check each data version in the 08 Setting Mode to
confirm that the data were overwritten properly.

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VI.FIRMWARE UPDATE

Main Menu

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