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Hiring and Keeping The Best People

This one-day course covers the essentials of effective hiring and employee retention. It explains a five-step hiring process and how to align individuals with jobs that match their interests. The course also explores why retention is important and looks at retention challenges from a market perspective. Participants will learn formal and informal training approaches, how workplace environment affects hiring and retention, and ways to maintain relationships with valued former employees.

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amirq4
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150 views4 pages

Hiring and Keeping The Best People

This one-day course covers the essentials of effective hiring and employee retention. It explains a five-step hiring process and how to align individuals with jobs that match their interests. The course also explores why retention is important and looks at retention challenges from a market perspective. Participants will learn formal and informal training approaches, how workplace environment affects hiring and retention, and ways to maintain relationships with valued former employees.

Uploaded by

amirq4
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Hiring and Keeping the Best People

Overview

This course explains the essentials of what managers and business owners
need to know about hiring and retaining good employees. Effective hiring
and personnel retention are the two bases of future organizational well-
being.

Hiring decisions are among the most important decisions made by


managers, and this course explains the essentials of what managers and
business owners need to know about this process. Without the right people
in the right positions, neither a company nor its individual units can turn in
exceptional performance. Good hiring decisions create a foundation for
more effective performance by employees, teams, and the company overall.
Conversely, bad hiring decisions drag down performance and are painfully
expensive to correct. A study of fifty-four U.S. companies that the average
managerial “mis-hire” costs a company twenty-four times the individual’s
base compensation!

TOTAL QUALITY SOLUTIONS


56/1-JJ, Phase IV, DHA, Lahore, Tel: 0300-8424883, Email: [email protected]
Objectives

The participants will learn

 A five-step process for effective hiring, from determining the job


requirements to recruiting, interviewing, and evaluating candidates,
and making an offer.
 Using a conceptual framework of “embedded life interests,” how to
align individuals with jobs that they will find most satisfying and at
which they will excel.
 Will explore why retention matters—as measured by customer
satisfaction, turnover costs, and business performance.
 Look at the retention challenge from a market perspective.
 Formal and informal approaches to employee training, explains why
training pays, and offers tips on reducing its costs through online
learning.
 The effect of the workplace environment on hiring and retention
 Why the departure of a good employee need not be the end of your
productive relationship with that individual.

Contents

1 The Hiring Process - Attracting the Best People

 Defining Job Requirements


 Recruiting Promising Candidates
 Interviewing
 Evaluating the Candidates
 Making the Decision and Offer
 Don’t Forget Process Improvement

2 Beyond the Hiring Basics - Details You Need to Know

 Online Recruiting

 When to Use a Professional Recruiter

TOTAL QUALITY SOLUTIONS


56/1-JJ, Phase IV, DHA, Lahore, Tel: 0300-8424883, Email: [email protected]
 Case Interviewing
 Hiring Based on Embedded Personal Interests
 Hiring for Microculture
 Psychological Testing

3 Keeping the Best - Essential Retention Strategies

 Why Retention Matters


 Why Retention Is So Challenging
 The Special Challenges of a Diverse Work Force
 Why People Stay

 Why People Leave


 Two Retention Champions
 Managing for Retention: An Overview

4 Market-Wise Retention Competing in the War for Talent

 Not All Employees Have Equal Value


 Market-Based Retention Strategies

5 Developing the Talent You Have Strategies for Training and Development

 The Development Dilemma

 Skill Training
 Career Development
 Handling C Performers

6 Workplace Factors That Affect Hiring and Retention Focusing on


Culture

 Consider Your Culture


 Employee Burnout
 Work-Life Balance

TOTAL QUALITY SOLUTIONS


56/1-JJ, Phase IV, DHA, Lahore, Tel: 0300-8424883, Email: [email protected]
7 When
All Else Fails Keeping Talented Employees, Even After They Leave

 Keeping Valued People in Your Orbit


 Hiring Former Employees
 Exit Interviews

Methodology

Highly interactive combination of lectures, group discussions,


questionnaires, individual reflections, role plays, simulations and videos.

Target Audience

All involved in the hiring and selection process

Duration

01 Day (0900–1700) with appropriate breaks for tea/refreshments and


lunch and prayers.

TOTAL QUALITY SOLUTIONS


56/1-JJ, Phase IV, DHA, Lahore, Tel: 0300-8424883, Email: [email protected]

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