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SAPGUI 7.60 PL9 Complete

The User Manual
The installation

Dear SAPGUI user,

As soon as you receive the dialog box displayed below,

Dear User,

the SAPGUI 7.60 PL9 Complete is going to be installed on your machine now.

Please make sure to terminate all sessions in SAP systems, terminate SAPGUI
and MS Excel before the installation get started. Please make sure that about 2
GB free space available on C-(System) Drive. Without any manual operation
from your side, the installation will start automatically after 11 hours.

Please refer to the PDF installation manual deployed onto your desktop before
your initiate the installation.

please follow all instructions indicated.

- Save and terminate all current SAP sessions
- Terminate SAPGUI application and
- Terminate MS Excel sessions, if applicable

Click on the "OK" button to start the automatic installation.

If you do not want to have the new SAPGUI 7.60 PL9 edition installed now, then just
click on “Cancel” or “X” button.
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If you have accidentally forgotten to terminate MS Excel and clicked on “OK” button,
the dialog box shown below will be displayed

Please, terminate MS Excel session first and wait approximately 30 seconds, until MS
Excel session disappears from PC background memory, and then, click on “OK”
button there.

As soon as all pre-installation conditions are fulfilled and you have clicked on “OK”
button, the installation will start, and the progress bar below will appear.

PLEASE, DO NOT SHUT DOWN OR RESTART YOU MACHINE, WHILE THE INSTALLATION
PROGRESS BAR IS STILL DISPLAYED!!!

Depending on your local network connection, the installation may last 30 minutes.
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As soon as the automatic installation is complete, you will get the dialog box below
displayed.

SAP GUI 7.60 PL9

PLEASE, REBOOT YOUR MACHINE, AS SOON AS YOU HAVE THAT DIALOG BOX
DISPLAYED!
PLEASE, DO NOT START THE SAPGUI APPLICATION IF YOU HAVE NOT REBOOTED
YOUR MACHINE YET!
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After machine reboots and Windows10 system login, please make sure that your PC is
connected to Siemens communication network via Zscaler or URA 2.0 if you are
connected from home office.

Afterwards, you can now start SAPGUI 7.60 application.

Useful hints

Hint 1: with introduction of new SAPGUI 7.60 version, the saplogon.ini technology will
not be supported by the vendor SAP SE anymore.
Siemens is switching to the new XML environment for SAPGUI. That means,
saplogon.ini file will be replaced by SAPUILandscape.xml.
Unfortunately, your previous favourites and shortcuts in SAPGUI 7.50 cannot be
taken over into the new XML environment.
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Therefore, you are kindly asked to populate your favourites and shortcuts in SAPGUI
one time/once again.
Please note, user favourites and shortcuts inside SAP systems are NOT affected.

Hint 2: with introduction of new SAPUILandscape.xml file for SAPGUI 7.60 edition,
the NON-SSO entries of SAP systems are removed, due to sharpen cybersecurity.
(For some SAP systems the NON-SSO entries will be still available as exceptions)
In case, if you need NON-SSO Logon, then:
• please, activate first so-called emergency modus “encryption only” of SAP
Secure Login Client per right-mouse click

• Secondly, process right-mouse click over the SAP system entry in SAPGUI,
where you would like to log on and select there “SNC Logon Without Single
Sign-On” (like in example below)

Now, you can access to SAP system with a temporarily generated password provided
by dedicated system basis teams.

Hint 3: the default SAPGUI Theme in 7.60 version is “Belize Theme”, which changes
entire visual design of the application.
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However, if you are familiar for example to the previous “SAP Signature Theme”, then
you can change Themes in the SAPGUI Options. Just open SAPGUI Options and under
Visual Design → Theme Settings →Theme Selection (on the right) select your Theme
desired.
Do not forget to click on “Apply” button to confirm your changes in SAPGUI options.

Hint4: in SAPGUI Options under SAP Logon Options →Configuration Files you can
change the behavior of your local SAPGUI application, while caching the
SAPUILandscape.xml file.
Just select a radio button on “Update cache only in an interval of [hours]” and type
there your preferred interval in hours (up to 9999 is possible)
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Doing so, you tell your SAPGUI application to look for latest updates in the
SAPUILandscape.xml only after your preferred interval in hours is over.
Do not forget to click on “Apply” button to confirm your changes in SAPGUI options.

Go on with next page for troubleshooting →

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Troubleshooting

1. The VPN application Zscaler is optimized for SAPGUI (!)

However, if you are experiencing that your SAPGUI application takes a long
time to be started, due to latency in the VPN:
• Make sure that you have stable connection to the Internet at home.
• Do not “kill” your running SAPGUI application via Task Manager (!)
o Just, check your VPN connection
o Open Zscaler (if you are using it) and reset Zscaler by pressing on
TURN OFF and then on TURN ON buttons in the application directly.
o Or terminate Zscaler and start URA 2.0 in exceptional cases.

In general, it is highly recommended to turn off your machine at the end of a

working day and turn it on, on a next working day again.

2. If you are getting SNC error while accessing SAP systems:

• Make sure that you do not have any physical damage on your Siemens
Smartcard (PKI). If you have a physical damage on your Smartcard, then
please apply for a new Smartcard.
• Make sure that your Smartcard Reader has no physical damage.
• Make sure that valid certificates on your Smartcard are deployed correctly.
• Wipe your Smartcard dry and carefully.
• Restart the PKI Basic Client

• Make sure that you have a User Account in SAP system at all ;)
o If you do not have any User Account in SAP system yet, then ask
System Basis Team of an affected SAP system landscape.
• If all above are checked and they do not help, then
o Open SW Center
o Uninstall from SW Center the SAP Secure Login Client V3 directly

o Reboot machine
o Open SW Center again and reinstall the SAP Secure Login Client V3
from there directly
o Reboot machine
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3. If you are asked by Secure Login Client to select one, valid authentication
certificate from the list

• If your certificate store holds more than one authentication certificate, the
Secure Login Client (SLC) will ask you to select a certificate to be used for
authentication.
o Click on SAP Secure Login Client Icon

o SAP Secure Login Client certificate window opens

o Process a right-mouse click on your default certificate
o Select, “Use Profile for SAP Applications”
o Close SLC window

The End.