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Interested Party Analysis

This document provides a template for analyzing interested parties that are relevant to an organization's quality management system. It includes sections to identify each interested party, describe their needs and expectations, objectives, effects on the organization's decisions and activities, and an overall priority rating. The template also includes a matrix to assess the relevance of each interested party and priority of addressing their needs and requirements. In the conclusions and recommendations sections, the document prompts the user to outline any findings from the interested party analysis.

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pak-ksa life
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336 views

Interested Party Analysis

This document provides a template for analyzing interested parties that are relevant to an organization's quality management system. It includes sections to identify each interested party, describe their needs and expectations, objectives, effects on the organization's decisions and activities, and an overall priority rating. The template also includes a matrix to assess the relevance of each interested party and priority of addressing their needs and requirements. In the conclusions and recommendations sections, the document prompts the user to outline any findings from the interested party analysis.

Uploaded by

pak-ksa life
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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www.iso9001help.co.

uk
Interested Party Analysis Template
ISO 9001:2015 QMS

Interested Party Details


Scoring: Date: Rev:
Interested Party:
10 HIGH = MANAGE CLOSELY
Power NOTE: Determine the
1 LOW = MONITOR relevant interested  
Description:
10 HIGH = HIGH PRIORITY parties and their
Priority requirements that
1 LOW = LOW PRIORITY relate to your business Distribution:
Prepared:
10 HIGH = VERY RELEVANT activities, and those
Relevance which impact the QMS.
Authorised: 1 LOW = LOW RELEVANCE

Relevance

Risk Priority (=)


Priority (x)
Power (x)

Relevance (x)
Recommended Responsibil Action Date
Needs Expectations Objectives EFFECTS ON EFFECTS ON
Actions & Status ity Taken Actioned
DECISIONS ACTIVITIES

Review cost of build


Expects organisation Impact on
Achieve revenue Impact on based on required /
to supply goods and Manage closely 4 10 priority of 10 300 Sales
targets material costs requested material
services on time build/despatch
specs
Impact on
Keep satisfied 3 Retain contract 8 future 8 192
business

Impact on
Keep informed 2 Increase repeat orders 8 future 8 32
business

Document Ref: Page 1 of 3


www.iso9001help.co.uk
Interested Party Analysis Template
ISO 9001:2015 QMS

Relevance

Risk Priority (=)


Priority (x)
Power (x)

Relevance (x)
Recommended Responsibil Action Date
Needs Expectations Objectives EFFECTS ON EFFECTS ON
Actions & Status ity Taken Actioned
DECISIONS ACTIVITIES

Document Ref: Page 2 of 3


www.iso9001help.co.uk
Interested Party Analysis Template
ISO 9001:2015 QMS

Interested Party Priority of Interested Party


Matrix 1 No importance 2 Minor importance 3 Some importance 4 Major importance
Relevance of Interested Party

1 Not relevant

2 Minor relevance

3 Influential

4 Significantly
relevant

Conclusions

Recommendations

Document Ref: Page 3 of 3

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