Terms and Conditions of Low Limit “Travel Plus” Credit Card

Praise be to God alone, and peace and blessings be upon that who have no prophet after him: 6. Contactless Service
Al Rajhi Bank is pleased to issue this card in accordance with Shari’a regulations. It is a card with a low Contactless service allows Al-Rajhi credit card holders to make PoS purchases securely through NFC
credit limit of 10 USD and it enables its holders to transfer funds into the card balance with multible technology without entering the PIN within the limit specified by the Bank. The Customer will have to
currencies which are: (US Dollar, Euros, GB Pounds, UAE Dirhams, and Saudi Riyals). It also enables its tap the credit card into the PoS without entering the card. The customer will be fully responsible for all
holders to withdraw cash from ATM machines and obtain legally permissible goods and services. transaction executed in this manner. The bank reserves the right to unilaterally change the limit of
The terms and conditions of the issuance of the card from Al Rajhi Bank govern the relationship payment in accordance with relevant regulations without notifying the customer.
between Al Rajhi Bank and the Cardholder, and establish a relationship through which the Cardholder
can pay by Card. 7. Card Balance
The dealing with this card is subject to the following terms and conditions: The Card balance or part of it shall be refunded through cash withdrawal from ATMs only against the
fees mentioned in Article (2.1)
1. Current Account
The card applicant undertakes to open current account at any of the Bank’s branches. 8. Signature On The Card
The cardholder commits to sign on the card immediately upon receipt thereof, and also undertakes not
2. Fees to authorize anyone else to use the card. The Bank will not take any responsibility for damage or
2.1 The cardholder shall pay all charges and fees for the card issuance or renewal. The Bank will be consequences arising out of non-compliance by the cardholder.
entitled to deduct these fees and charges automatically from the customer’s current account in the
Bank or from the card balance. 9. Validity Term
Schedule of Charges Fees (SAR) Card validity is 3 calendar years from the date of issuance.
Card Issuance Fee FREE Now Free for Life
10. Card Renewal
Card Annual Fees 150 Valid till July 31,2021 The card will be automatically renewed upon the expiry of its period as stated in Article 9 for similar
Replacement Card fee 50 period under such conditions as determined by the Bank.
Wrong Dispute fee 50 11. Deduction of card fees
Cash Withdrawal Fee (from Al-Rajhi ATMs) 28 Annual fees of the card shall be deducted upon first issuance of the card, then, on the same date in each year
during the validity term. Upon card reissuance or replacement, associated fee will be deducted accordingly.
Cash Withdrawal Fee (from Other Local Banks) 42
12. Cancellation of the Card:
Cash Withdrawal Fee (from International Banks) 50 AED - 11 € - 10 £ - 13 $
12.1 The cardholder has the right to request cancellation within 10 days after receiving the card and the
Cash withdrawal fee from ATMs in one of the card’s currencies when 13 $ + 1% bank does not have the right to deduct any fee unless the card is activated.
there is not enough credit available (debited from the US dollar wallet) of the transaction amount
12.2 The Cardholder has the right to request cancellation through a written notification to the Bank at
Cash withdrawal fees from ATMs in other currencies 13 $ + 2% least 45 days prior to the date of fee deduction. The request for cancellation shall be deemed as a
(debited from the US dollar wallet) of the transaction amount notice of termination of the terms and conditions from one part without prejudice to the rights of
Purchase fees for transactions in one of the card’s currencies if there 1% of the transaction the Bank to challenge the termination or any right resulting from such termination.
is not sufficient currency balance (debited from the US dollar wallet) amount
12.3 The Bank has the right to cancel the card before the expiry of its original or renewed period in the
Purchase fees for transactions in a currency not available 2% of the transaction event of non-compliance of terms and conditions by the cardholder, misuse, or any other reason
in the card (debited from the US dollar wallet) amount requiring such cancellation.
Fee to add a new currency to the card 25 SAR 12.4 In the event of cancellation due to reasons mentioned in cases 11.1 & 11.2, all unpaid amounts of
*Customer is eligible for One free card, and SAR 150 will be charged as issuance / annual fee for each additional card withdrawals and purchases or obligations to the Bank such as Issuance fees, renewal fee,
2.2 The annual fees for the card (renewal and issuance) are indivisible and non-refundable, but are re-issuance fee or replacement fee will became due and payable on the date of cancellation of the
subject to future changes. card and the customer will be responsible for making the payment for the same promptly. The
customer pledges to make the amount in full and the Bank reserves the right to recover the dues
2.3 All fees payable to the Bank by the cardholder, such as annual fees (renewal and issuance), and from any other card account, the current account or cardholder’s other bank accounts or to debit
cash withdrawal fees are deducted from the current account of the cardholder at the Bank or from the same to either of these accounts, even if the account is overdrawn, and the customer shall be
the card balance. The Bank may amend these fees which may change from time to time with a solely liable to the effects resulted thereafter.
notice to the cardholder in writing to his/her registered address or through official channels of
communication authorized by the Bank 30 days prior to the effective date. 13. Loss Of The Card
3. Changing the Card Terms and Conditions and Fees In case of lost or stolen card, the cardholder should immediately inform the Bank by calling the call
center at 920003344 (from within KSA) and 00966920003344or fax No. 0096614600705 (from outside
If the cardholder has not agreed to any changes on the terms and conditions or to the fees of the Card, KSA), or notify any Visa Office in any other bank outside KSA. The cardholder confirms full responsibility
the cardholder has the right to terminate the agreement within 14 days from the receipts of notification of any transactions or damages that might occur from the time the card got lost until the notification
by informing the Bank through available channels. If the objection has been raised within the specified provided to the Bank. The Cardholder acknowledges that his/her responsibility of any transactions or
period, the Bank shall not have the right to claim any fees unless the cardholder used the card during damages will not exceed the credit limit remaining on the card at the time it was lost, and shall be liable
the objection period. for the fees mentioned in article 2.1 in case of card replacement issued.
4. Payment of obligations and account statements 14.The Responsibility Of The Bank
4.1 The cardholder will review the transactions data through the bank’s website. Should any objection The Bank shall not be liable to third parties when the cardholder uses his/her card to obtain goods or
is raised for any transaction, the cardholder shall notify the Card Center within 30 days following the services when the specifications of those goods or services differ from the contract between the
statement date. The cardholder shall bear the charges associated with wrong objection limited by cardholder and the merchant, as well as in cash withdrawals through ATM machines. The cardholder
the actual cost subsequent to the verification of invalidity of the objection. may submit a claim to confirm the validity of the transaction, and the cardholder is not entitled to
4.2 The currency exchange rates used upon transferring funds into the card and to pay the cardholder’s request a suspension of the discount from the card balance due to any differences in the specifications
obligations are determined according to the Bank’s internal rates policy. of the goods or for any other reason and the Bank is not responsible for other parties refusal to accept
4.3 If the card holder uses the card in international purchases or services and there is not enough the card or if there is a defect in POS devices or ATM devices. The Bank will not be deemed a party in any
balance in the currency wallet, the amount will be deducted from the card’s base currency (US relationship between the cardholder and any third parties that is associated with the card.
dollars) only against the service fee for international transactions (1%) according to the chart below, 15. Amendment Of Terms And Conditions And Fees:
and the card holder will bear the differences in exchange rates between currencies.
Al Rajhi bank has the right to amend the terms & conditions or the fees, whether by increase, decrease,
A chart showing the calculation of the service fee for international transactions: addition or deletion, in accordance with the principles of Sharia and without prejudice to the rights of the
Transaction Exchange Rate to Amount in USD Foreign Transaction Fee Due Amount cardholder which has been acquired based on this contract during the period of validity of the card and as per
USD 100 USD 1.10 110 1%*110=1.10 $ $ 111.1 the applicable laws on reporting and announcement of terms amendment. The Bank may suspend or freeze
the card in case it deems, at its own discretion, this is necessary for protection of the Bank or the customer. The
* This is an example to illustrate the method of currency conversion and not the real exchange rate. Bank shall also have the right to cancel the suspension or freezing upon absence of the reasons requiring so.
4.4 If the card holder uses the card in international purchases or services on currencies not available in
16. Acknowledgement:
the card, the amount will be deducted from the card’s base currency (US dollars) only against the
service fee for international transaction (2%) according to the chart below, and the card holder will 16.1 Card use is conditional on the availability of credit in its balance; consequently, the cardholder may not use
bear the differences resulted from the fluctuation of the exchange rates between currencies. the same in the cash withdrawal or purchase of commodities and services unless the card has sufficient
balance. The cardholder may not exceed its balance. The cardholder shall immediately pay back to the bank
A chart showing the calculation of the service fee for international transactions:
all balances excesses recorded. The Bank shall have the right to cancel the card upon or after such excess, with
Transaction Exchange Rate to Amount in USD Foreign Transaction Fee Due Amount the customer taking any responsibility arising due to use of his/her card in violation of provisions of this clause.
CAD 100 USD 0.76 76 2%*76=1.52 $ $ 77.52 16.2 The Bank may, in case where the card was used, deduct from its balance in equivalence of value of the
* This is an example to illustrate the method of currency conversion and not the real exchange rate. commodity, services or funds withdrawn each time. The Bank shall not be responsible for failure to pay the
4.5 The Bank may automatically deduct all or part of financial obligations on cardholder from any value of the commodity or the service due to decrease in the card balance nor shall it be responsible for cards
accounts, funds or deposits that belongs to cardholder without the need for any prior notice or rejected by points of sales.
warning for taking any required action for the recovery of the outstanding dues. No objection 16.3 The cardholder confirms the completion & accuracy of the provided information, and shall notify the Bank
from cardholder shall be accepted regarding the conduct of this deduction whatever the cause with any changes in the contact details, including current address, phone numbers, mobile number and
was. email, if any, and declares that failure to notify with such changes shall cause the suspension of the card. The
4.6 Cardholder is not entitled to use any amounts added to the card balance by system or human cardholder grants Al Rajhi Bank the right to get or give any information of the applicant and to discuss and
mistake or by infringement review the same with SIMAH or any other entity authorized by SAMA.
16.4 Once these Terms and Conditions are signed by the customer, or once the customer receives a copy thereof
5. Using the Card
and activates the card, it shall be deemed as acknowledgment and acceptance.
5.1 This card can be used for withdrawing cash, purchase of goods and services through websites and
16.5 Activating the card means receiving it and accepting the terms and conditions thereof.
points of sale that accepts chip and PIN VISA cards. The cardholder undertakes to withdraw cash
only from the ATM machine and not to carry out manual withdrawals from Banks branches counters 17. Tax:
using the card. The cardholder pledges not to use the card for purchase of any items prohibited Al Rajhi bank has the right to amend the terms & conditions or the fees, whether by increase, decrease,
under Sharia Law, In case of violation, the Bank has the right to cancel the card. addition or deletion, in accordance with the principles of Sharia and without prejudice to the rights of
5.2 The cardholder undertakes not to disclose the PIN number to anyone. The cardholder will be solely the cardholder which has been acquired 17. Tax:
responsible for any transaction which takes place using this PIN number even if made by other party. 17.1 The fees quoted shall be exclusive of applicable Value Added Tax (‘VAT’) and any other indirect
5.3 The cardholder will be responsible for all obligations arising out of purchases made through the taxes, as may be applicable.
internet and if the website asked for the security code, it will be sent to the customer mobile number 17.2 The indirect taxes shall be levied in accordance with the provisions contained under the VAT laws
registered at the Bank. and other legislations as may be applicable from time to time.
5.4 The cardholder is entitled to withdraw cash up to a maximum of 30% of the card’s credit limit. 17.3 Any disputes arising on account of VAT input tax credit shall be mutually resolved within the
timelines prescribed under the VAT law.
17.4 In case of payments outstanding beyond the period prescribed under the relevant VAT law, AL
Rajhi entity shall not be liable to any interest or penalty, if payable by you on account of input tax
credit reversal.

Name of financial institution: Al Rajhi Banking & Investment Corp., Entity type: Bank \ Financial Institution, Saudi Joint Stock Corp. With a Capital of S.R. 25,000,000,000.00 , C.R. NO: 1010000096, P O Box: 28 Riyadh 11411 Kingdom of Saudi Arabia.
Tel: +966 11 2116000, National Address: Al Rajhi Banking & Investment Corp. 8467 King Fahd Road - Al Muruj Dist, Unit No (1) Riyadh 12263 – 2743, Web: www.alrajhibank.com.sa, SAMA Lic No: 1420 It is controlled and supervised by Saudi Central Bank