Food & Beverages Retail Report: Prepared by Britcham Vietnam
Food & Beverages Retail Report: Prepared by Britcham Vietnam
BEVERAGES
RETAIL REPORT
Prepared by BritCham Vietnam
September, 2020
ABOUT US
REFERENCES
This report was produced by BritCham Vietnam with references from sources believed to be accurate and reliable at the
time of publishing. Individuals, companies and organizations are required to acknowledge BritCham Vietnam when using this
work for any papers or publishing purposes. We are not responsible for any loss or damage resulting from opinion, errors,
inaccuracies or omissions affecting any part of the content.
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OUR TEAM
MARKETING & COMMUNICATIONS EXECUTIVE TRADE SERVICES ASSISTANT
Nhi Nguyen Tuan Thieu
Deputy Director
An Doan
What we do ?
The British Chamber of Commerce (BritCham) was officially established in Ho Chi Minh in 1998 with its
Ha Noi branch founded in 2007. BritCham Vietnam aims to support and develop Vietnam-UK business
links while raising the profile of Vietnam in the British business community and vice versa. As an
accredited British Chamber, Britcham in association with the Department for International Trade (DIT),
is committed to promote strong business links between Vietnam and the UK.
CONTACT US
BritCham Vietnam
W: www.bbgv.org/the-business-centre-about
F: www.facebook.com/britchamvn
T: www.twitter.com/britchamvn
Li: www.linkedin.com/company/britchamvietnam/
E: [email protected] 3
OVERVIEW OF VIETNAM ECONOMY
7.1%
GDP: 255 billion USD (2019) annual change (2018)
GDP per capita: 2,57 USD
57,364,217
Level of expertise: Quantity of labour force
(2019)
21.9 million people with
higher than vocational
34.3 32.5
29.2
22.4 23.1
17.2 16.4
11.6
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VIETNAM FOOD & BEVERAGES
CONSUMERS
MEAT:
Vietnam’s total sale volume of meat was around 4.1 million
tons (2019)
25,000
321,000
1,000,000 The fastest growing type of meat
was poultry at 7%, followed by lamb
& goat, then beef & veal.
2,640,000
DAIRY:
Spending on milk accounts for more than 10%
of total food expenditure in Vietnam,
according to Virac Research. In fact, in 2014-
2019, the industry had experienced a
particularly strong growth with CAGR at
16.6%/year with two main revenue attributing
segments being powdered milk and liquid milk.
However according to a research by SSI
(2019), the market capitalization of milk
industry only increased by 0.5% in 2019,
growth rate was down compared to previous
year and is the slowest growing in the FMCG
product sector. It is diagnosed that the milk
market has saturated in demand.
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VIETNAM FOOD & BEVERAGES
CONSUMERS
FISH:
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VIETNAM FOOD & BEVERAGES
CONSUMERS
FRUITS & VEGETABLES:
BEVERAGES :
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OPERATING IN THE VIETNAMESE
F&B MARKET
Consumer trends:
According a research conducted by Gojek – Kantar (2019) 5, there are 6 main consumer trends in the food and beverage sector
in Vietnam:
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F&B MARKET
Shift in consumer preferences 6 7 8 :
Health and Wellness: Companies trying to penetrate the
90 Vietnam food and drink market
need to make an effort in building
76 consumer trust and brand’s
80 healthy image. It is suggested by
75 Nielsen that as 74% of Vietnamese
63
57 shoppers prefer products with
simple & recognizable list of
ingredients, companies should aim
43
to make their label clean and
22 concise in order to attract first-
time customers.
Premiumization:
With the constant economic growth Vietnam has been experiencing over the past decade, the monetary mindset of
Vietnamese consumers has also shifted to a positive change. Specifically, 86% of Vietnamese believe that they are
financially better compared to 5 years ago (#1 globally), according to Nielsen (2019). Also, compared to other countries,
luxury and high-quality products play a bigger role in elevating a person’s image in Vietnam as 72% stated that buying
premium products boosts their self-confidence (vs. 51% global).
However, it should be noted that Vietnamese don’t define premium products by its price, but rather they associate premium
with the product’s quality (65%), organic/natural ingredients (52%) and their origins (50%).
Soy& Oyster
Instant noodles Fish Sauce Biscuits Cake Pie
Sauce
16.5 18.2
32.5 36.2 36.7 38.3
45.2 48.3
According to Nielsen, the most
1.8 66.1 66.3 34.9 35.4
1.9 well-received premium product
19.7 18.1 groups are fish sauce and soy
31.2 and oyster sauce.
53.9 29.4 27.1
0.9 0.9 23.8 25.2 36.6 33.5
2.4 2.6
30.7 32.2 31.8
23 22 19.8 18.4
11.8 12 12.9
2016 2017 2016 2017 2016 2017 2016 2017 2016 2017
Economy Mass Mainstream Premium
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F&B MARKET
Need for Convenience:
Instant
Noodles Pre- Biscuits
Mixed Cake
Cups
Soy Pie
Sauce
27.2
6.7 23.5
Products that can offer convenience and on-the-go solutions have higher
chance of growth and expanding in Vietnamese market. (Nielsen)
According to Nielsen, Vietnamese are living in smaller but richer household, this is contributed by the fact that
women’s participation in the country workforce is increasing faster than ever, as it is estimated that 80% of
Vietnamese women will be in the labor force by 2025, thus resulting in families in which both parents work,
bringing higher income, but having less time for cooking and other household chores. With 56% of shoppers agreed
that anything that saved their time is worth paying extra for, there’s no wondering why the convenience retail
channel in Vietnam has been booming for the past few years. Just in 2019, Vietnam recorded a total number of 1,300
convenient stores in the countries, increasing by 41% compared to 2018. According to Deloitte (2019), the most
valued attribution of a convenience store is the variety in its offered range of products.
Distribution:
Retailing: Channel preference by product category
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F&B MARKET
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With Vietnam acceding to the WTO and acquiring various FTAs, Vietnam retail market becomes a promising destination for
foreign retailers. Although domestic player like Saigon Co.op still dominate the market, there is increasing pressure from
foreign firms (e.g., Big C, Aeon,etc.). VinGroup was the largest grocery retailer in Vietnam until they sold their 2,600 VinMart
and VinMart+ stores and 14 high-tech farms to the Masan Group, another Vietnamese conglomerate which specializes in
manufacturing consumer-oriented foods.
Number
Year of
Name Brief introduction of Product Portfolio
entering
outlets
Big C Originally a domestic firm, Big C joined Central Group (Thailand) General necessities and fresh goods;
1998 36
Supermarket in 2016 and is now one of the largest retailers in Vietnam. 90-95% goods are domestic products.
1994 (as
Started out as a domestic company in 1994, Citimart has risen to Citimart) General necessities and foods;
AEON become one of Vietnam’s major retailers. After AEON purchased 2014 (as 29 products from AEON's TopValue
49% of Citimart’s shares, the two rebranded as AEON Citimart AEON Brand.
Citimart)
Lotte Mart is a South Korean hypermarket and a subsidiary of General necessities and fresh goods
Lotte LOTTE Group of Korea. (2008) one of the first foreign retailers to 2008 14 with more than 50.000 items and 1000
be present in Vietnam. private label products
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Convenience stores and Mini-markets in Vietnam
Number
Year of
Name Brief introduction of
entering
stores
Similar to Vinmart, Vinmart + originally belonged to Vingroup but in 2019 was taken control by
Vinmart + 2019 2870
Masan Group
“Modern wet market” Bach Hoa Xanh is one of the latest concept by MWG (Mobile World
Bach Hoa
Investment Corporation) who originally operated in mobile phone and consumer electronics 2016 1622
Xanh
retail chains
Starting from 1951 in Texas, United States, Circle K is now one of the most widely recognized
Circle K 2008 400
convenience store brands
In 2013, FamilyMart was acquired indirectly by Berli Jucker Public Company Limited and
B's Mart 2013 150
renamed as B's Mart
GS25 GS25 is a joint venture between Vietnam’s retailer Son Kim Group and South Korea’s GS Retail. 2018 54
7-Eleven Inc. was an American international chain of convenience stores. After 70% of the
company was acquired by Japanese affiliate Ito-Yokado in 1991, it was reorganized as a
7-eleven 2017 33
subsidiary of Seven-Eleven Japan Co., Ltd in 2005, and is now held by Chiyoda, Tokyo-based
Seven & I Holdings Co., Ltd. 2017
Franchising:
According the International Franchise Association in 2019,
Vietnam currently ranks 8th out of 12th top most valuable
markets for global expansion. Another report by Korea
Agriculture-Food Group also stated that Vietnam is the
destination chosen by 43% of Korean companies for
franchising. Major Western brands are also now appearing in
considerable numbers, and Vietnam has developed a few of
its own franchise brands. The Vietnam government is in the
process of easing the country’s franchise laws and
regulations in order to encourage more franchise business
development as it would create more employment.
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F&B MARKET
Important F&B Legislations:
Market Access:
• For foreign investors looking to establish a new venture in Vietnam, they would need the following procedures as
prescribed in the current legislation which applies to both wholly foreign-owned and joint venture with Vietnamese partners,
the required certificates are the Investment Registration Certificate (“IRC”) and the Enterprise Registration Certificate
(“ERC”). Other than that, other sub-licenses must be satisfied before and during operations (e.g. certificate of food safety are
applied to food manufacturers and sellers; veterinary hygiene certificate for fresh and raw food originated from animals,
etc.).
• Foreign investors who enter the market through a Merger & Acquisition (“M&A”) would not be required to apply for the IRC
when contributing capital or buying shares of a local company according to the investment regulations. Another advantage
of the M&A access method would be time reduction for the licensing process as sub-licenses would have already been
granted to the existing Vietnamese establishments. However, M&A companies would be posed with other challenges to
overcome that is different strategies, vision, culture with the Vietnamese companies, as well as compliance standard such as
(health safety environment and quality – HSEQ, accounting & financial reporting, social, tax, etc.) would still remain as vital.
Following that, businesses must be prepared for the potential to be inspected by regulatory authorities. The Ministry of
Health, Ministry of Agriculture and Rural Development, and the Ministry of Industry and Trade will inspect up to five percent
of total food imports per year at random.
Packaging:
• In 2011, The Ministry of Health has issued three national technical regulations on food safety and hygiene for packages,
containers and equipment directly in contact with food in keeping with the Food Safety Law and the Standard and Technical
Regulation Law as follows:
+ QCVN 12-1:2011/BYT on food safety and hygiene for synthetic resin packages, containers and equipment in direct contact
with food.
+ QCVN 12-2:2011/BYT on food safety and hygiene for rubber packages containers and equipment in direct contact with
food.
+ QCVN 12-3:2011/BYT on food safety and hygiene for metallic packages containers and equipment in direct contact with
food.
• According to the Law on Food Safety, prior to the circulation of food packages, containers and equipment that have been in
direct contact with food into the Vietnamese market, an Announcement of Conformity with technical regulations must be
registered with Ministry of Health. Decree 38/2012 and Circular 19/2012/TT-BYT dated November 9, 2012 provides
guidelines on the Announcement on Conformity with Technical Regulations and Food Safety Regulations for food as well as
food packages, containers and equipment in direct contact with food.
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F&B Sector during COVID-19:
The rise of online food purchase and delivery:
During the unprecedented public health crisis, the food and grocery
delivery segment has gained remarkable momentum. Notably, Cho Tot
had teamed up with Unilever Food Solutions to launch a food category
to its online marketplace and experienced an average traffic growth of
40% with the number of orders up 26%. Similarly, other e-commerce
operators like Tiki, Lazada and Shopee also jumped on the bandwagon
by introducing grocery delivery services during the corona virus
outbreak.
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OPERATING IN THE VIETNAMESE
F&B MARKET
Shut down of physical restaurants and coffee shop:
The nationwide social distancing campaign during the pandemic has badly affected restaurants, cafes and street vendors.
According to General Statistics Office, revenues from lodging and food and beverages in the first seven months of 2020 fell
16.6 % YoY to $12.1 billion. In Ho Chi Minh City it was almost three times the rate at 45.1 %, while it was 24.5% in Da Nang and
18.95 in Ha Noi.
-16.6
percentage
-25 -18.9
-21.5
-24.5
-27.5
o Young & affluent population: With 70% of the population under 35 and growing income, companies are required to come up
with innovative solution to meet with consumer demand for convenient, high quality and unique food.
o High demand for organic food: In recent years, there have been a growing global awareness about organic, natural-
preserving food and packaging and Vietnam is no exception. According to Vietnam Report (2019), green and clean products
will be the new market train in the coming years.
o Expansion of convenience store: The growth of local and foreign convenience stores and other modern retail channels
create easier access for enterprises to bring their products into the local market.
o Free Trade Agreements & Globalization: Vietnam is currently in signatory to 16 free trade agreements which poses as its
greatest strength in international trade and investments.
o High consumer confidence: In 2019, Vietnam ranked 3rd in World’s consumer confidence index of 129 percentage points,
indicating high job opportunities, personal finance and readiness to spend.
o Big Data and Artificial Intelligent: Technology have been applied to the F&B sector allowing immediate payment, source
tracking and personalization from collected data.
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Challenges:
Top 5 barriers, threats affecting growth potential of enterprises in 2019 and the first half of 2020 according to assessment of enterprises (%)
+ Infrastructure for manufacturing, transporting and interrogating systems have not been properly invested and developed,
thus increasing production and management cost.
+ The export market lacks stability as policies on quality barriers are constantly changing, and Vietnam has failed to meet
with requirements in FTAs concerning the technical procedures and product qualities.
+ High competition: Regarding F&B, foreign companies when entering Vietnam’s market not only have to face fierce
competition with locally produced goods but also with other countries’. Vietnam is already a large producer of agricultural
products such as pork, coffee, vegetables and fruits and has become more globally integrated by signing a wide range of
FTAs, resulting in the proliferation of the partners’ products, especially Asian partners, on Vietnamese shelves.
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REFERENCES
<1> Đâu là cơ hội cho ngành F&B trong thời điểm hiện tại? (2020, March 31). Printgo.
https://printgo.vn/dau-la-co-hoi-cho-nganh-fb-trong-thoi-diem-hien-tai-v478
<2> Thanh Giang. (2019, December 19). Công nghiệp chế biến thực phẩm hút vốn đầu tư. Đại Đoàn
Kết. http://daidoanket.vn/kinh-te/cong-nghiep-che-bien-thuc-pham-hut-von-dau-tu-
tintuc455021
<3> Vietnam to become global seafood processing centre. (2016, October 22). Public Security.
http://en.cand.com.vn/Law-Society/Vietnam-to-become-global-seafood-processing-centre-
413650/
<5> Goviet công bố kết quả khảo sát xu hướng hành vi tiêu dùng ẩm thực. (2020). Goviet.
https://www.go-viet.vn/blog/tin-tuc/goviet-cong-bo-ket-qua-khao-sat-xu-huong-hanh-vi-tieu-
dung-am-thuc/
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