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Mabalacat City College Institute of Business Education: 1. What Is Organizational Behavior?

The document is a module on organizational behavior from Mabalacat City College. It defines organizational behavior as the study of how individuals and groups act in organizations and how that affects performance. It discusses the importance of interpersonal skills for managers. Managers' key roles include interpersonal, informational, decisional, planning, organizing, leading, and controlling. The major disciplines contributing to organizational behavior are psychology, sociology, social psychology, and anthropology. Challenges organizations face include economic pressures, globalization, diversity, customer service, and work-life balance.

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rebecca lising
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50 views3 pages

Mabalacat City College Institute of Business Education: 1. What Is Organizational Behavior?

The document is a module on organizational behavior from Mabalacat City College. It defines organizational behavior as the study of how individuals and groups act in organizations and how that affects performance. It discusses the importance of interpersonal skills for managers. Managers' key roles include interpersonal, informational, decisional, planning, organizing, leading, and controlling. The major disciplines contributing to organizational behavior are psychology, sociology, social psychology, and anthropology. Challenges organizations face include economic pressures, globalization, diversity, customer service, and work-life balance.

Uploaded by

rebecca lising
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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MABALACAT CITY COLLEGE

Institute of Business Education


1st Semester, Academic Year 2020-2021

HBO

MODULE 1: ORGANIZATIONAL BEHAVIOR

I. INTRODUCTION
Managers need to develop their interpersonal, or people, skills to be effective in their jobs. Organizational
behavior (OB) investigates the impact that individuals, groups, and structure have on behavior within an
organization, and it applies that knowledge to make organizations work more effectively. Specifically, OB
focuses on how to improve productivity; reduce absenteeism, turnover, and deviant workplace behavior; and
increase organizational citizenship behavior and job satisfaction.

II. OBJECTIVES
 Explain the definition of Organizational Behavior
 Discuss the Importance of Interpersonal skills
 Enumerate what Managers do
 Major behavioral science disciplines that contribute to OB
 Compare the Challenges and Opportunities for OB

III. DISCUSSION

1. WHAT IS ORGANIZATIONAL BEHAVIOR?


 Organizational behavior (often abbreviated OB) is a field of study that investigates the impact that individuals, groups, and structure
have on behavior within organizations, for the purpose of applying such knowledge toward improving an organization's effectiveness.
 OB is the study of what people do in an organization and how their behavior affects the organization's performance.
 To sum up our definition, OB is the study of what people do in an organization and how their behavior affects the organization's
performance.

2. THE IMPORTANCE OF ORGANIZATIONAL SKILLS


 helps organizations attract and keep high performing employees
 overall job satisfaction
 lower stress at work and lower intentions to quit
 easier to hire and keep qualified people

3. WHAT MANAGERS DO?

 MANAGEMENT ROLES
a. INTERPERSONAL ROLES - All managers are required to perform duties that are ceremonial and
symbolic in nature.
b. INFORMATIONAL ROLES - All managers, to some degree, collect information from outside organizations
and institutions, typically by scanning the news media(including the Internet) and talking with other people
to learn of changes in the public's tastes, what competitors may be planning, and the like.
c. DECISIONAL ROLES - Mintzberg identified four roles that require making choices:
 entrepreneur role - as a manager, you create and control change within the organization. This means
solving problems, generating new ideas, and implementing them.
 disturbance handlers -when an organization or team hits an unexpected roadblock, it's the manager who
must take charge.
 resource allocators-you'll also need to determine where organizational resources are best applied. This
involves allocating funding, as well as assigning staff and other organizational resources.
 negotiator role-you may be needed to take part in, and direct, important negotiations within your team,
department, or organization.

 MANAGEMENT FUNCTIONS
 PLANNING A process that includes defining goals, establishing strategy,and developing plans to
coordinate activities.
 ORGANIZING Determining what tasks are to be done, who is to do them,how the tasks are to be
grouped, who reports to whom, and where decisions are to be made.
 LEADING A function that includes motivating employees, directing others, selecting the most effective
communication channels, and resolving conflict
 CONTROLLING Monitoring activities to ensure they are being accomplished as planned and correcting
any significant deviations.

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 MANAGEMENT SKILLS
 TECHNICAL SKILLS encompass the ability to apply specialized knowledge or expertise.
 HUMAN SKILLS the ability to understand, communicate with, motivate, and support other people, both
individually and in groups,
 CONCEPTUAL SKILLS The mental ability to analyze and diagnose complex situations.

4. MAJOR BEHAVIORAL SCIENCE DISCIPLINES THAT CONTRIBUTE TO OB


 Psychology seeks to measure, explain, and sometimes change the behavior of humans and other
animals.
 Sociology while psychology focuses on the individual, sociology studies people in relation to their
social environment or culture.
 Social psychology, generally considered a branch of psychology, blends concepts from both
psychology and sociology to focus on peoples’ influence on one another.

 Anthropology is the study of societies to learn about human beings and their activities.
Anthropologists’ work on cultures and environments has helped us understand differences in
fundamental values, attitudes, and behavior between people in different countries and within
different organizations.

5. CHALLENGES AND OPPORTUNITIES FOR OB


 Responding to Economic Pressures
 Responding to Globalization
 Managing Workforce Diversity
 Improving Customer Service
 Improving People Skills
 Stimulating Innovation and Change
 Coping with“Temporariness”
 Working in Networked Organizations
 Helping Employees Balance Work–Life Conflicts

Prepared by:
Geralyn A. Quiamba, MBM
Instructor

References:
Organizational Behavior 15th edition Stephen Robbins and Timothy A. Judge,

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Instructions:
1. Write your answer in a clean paper and must be readable.
2. Send the activity thru our FB page on orbefore Thursday midnight (Octoer 1, 2020)
3. Any queries or concerns with regards to the activity use our gc
4. Below is the rubric to guide you in making your activity

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