a
ik
ed
3 PILIHAN STRATEGIS RS:
M
BERSAING, BERJEJARING,
ay
ul
ATAU KELUAR?
M
dr. Ediansyah, MARS, MM
tia (Ahli Bisnis dan Manajemen Rumah Sakit SMM)
Se
Disampaikan dalam webinar Hospitalpreneur Talk
Kamis, 14 Januari 2021
TURBULENSI LINGKUNGAN BISNIS
a
ik
ed
M
• Perubahan Perilaku Pasien Perubahan Lingkungan AGILITY
a
• Perubahan Regulasi Bisnis SENSE & RESPON
y
ul
• Percepatan Digitalisasi
(Teknologi)
M
tia
Se
2
2. Group Hospital (IPO)
• Siloam, Mitra keluarga, Hermina,
• KEUNGGULAN
Omni, Mayapada
Lingkungan BERSAING
• TRANSFORMASI
a
Bisnis Kompetitif
ik
3. Semakin berkembangnya Start DIGITAL
ed
up Kesehatan
M
• Menghubungkan pasien dengan
dokter, apotek dan lab
ay
ul
M
tia
Se
3
CHART
Se
tia
M
ul
ya
M
ed
ik
a
4
1. Jumlah peserta 223 juta
menciptakan kekuatan pembeli
tunggal (monopsoni power) Tuntutan TRANSFORMASI
2. Fokus
a
Konsumen DIGITAL
ik
• Digitalisasi ( Platform JKN
ed
Mobile)
• Cost & Quality
M
ya
ul
M
tia
Se
5
5. Rumah Sakit
a
ik
RS Kelas A = 60 (2%)
ed
RS Kelas B = 430 (15%)
M
RS Kelas C = 1.524 (54%)
a
y
ul
RS Kelas D = 816 (29%)
M
tia
Se
6
STRATEGY DEVELOPMENT PROCESS
ENVIRONMENTAL SCAN INTERNAL AUDIT
Political Labor skills
Economy Facilities
a
Societal tren Equipment and technologies
ik
Technology SWOT Leadership
ed
Environment Managerial talent
M
Legal Financial resources
y a
ul
Opportunities and thread Strengths and weaknesses
M
tia BUSINESS STRATEGY
Se
FUNCTIONAL STRATEGY
Operations Finance Marketing Human resources Information technology
7
PELUANG 2021
a
ik
ed
M
Screening
a
Perawatan Isolasi Imunisasi
y
COVID-19
ul
COVID-19 (PCR & Swab Antigen) COVID-19
M
(ICU dan Tindakan)
tia
Se
8
FRAMEWORK
SENSE & RESPON
Organization
a
ik
Agility
ed
M
Hospital
Environment Performance
a
Turbulance
y
ul
• Revenue Growth
•
M
Regulation • Profitability
• Customer Behavior Digital • Cash flow
•
•
Competition
Technology tia Transformation • Reputation
Se
• IT Infrastuctur
• Human Resources
• Finance
(Ediansyah,2021) 9
STRATEGI
a
Sumber Daya KEUNGGULAN
ik
SUMBER DAYA VRIN BERSAING
ed
M
y a
ul
M
BERKOMPETISI = KEUNGGULAN BERSAING
tia Key Competitive Advantage
Se
1. Access to government funding
V = Valuable 2. Effective cost controls
3. Minimazing empty beds
R = Rare
4. Economies of scope
I = hard to Immitate 5. Skilled workforce
N = non Substitute 6. Integration of Health &
Technology 10
Strategy
Unique
A Different Set of
And Competitive
Activities
a
Valuable Position Advantage
ik
ed
Strategic
M
Position
y a
KEUNGGULAN BERSAING
ul
M
tia
Se
11
2. BERJEJARING
Environment Strategic Alliance Hospital
a
ik
Turbulance / Networking Performance
ed
M
• Regulation Value Creation • Revenue Growth
a
• Customer Behavior • Information Technology • Profitability
y
• Competition • Finansial Management • Cash flow
ul
• Technology • Accreditation • Reputation
M
• Human Resources Management
• Nursing care
tia
• Claim Management
Se
• Supply Chain Management
12
KONSEP
RS
RS RS
a
ik
ed
M
a
RS RS
y
ul
M
tia
Se
RS RS
RS
RS bisa fokus pada pelayanan pasien
13
3. Keluar (EXIT)
Distress firm : Negative current operating profitability and little opportunity to recover
a
ik
ed
Bankruptcy
M
a
• Level of Cash
y
ul
• Leverage
Voluntary Liquidation
M
• Secure debt
• Firm size tia
Se
Merger & Acquisition
14
a
ik
ed
TERIMA KASIH
M
y a
ul
M
dr. Ediansyah, MARS, MM
tia
AHLI BISNIS DAN MANAJEMEN RUMAH SAKIT SETIA MULYA MEDIKA
Se
[email protected]