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Twinflo Service Manual

This document provides specifications and instructions for programming and servicing a TwinFlo100e control valve. It includes: - Specifications for the control valve such as electrical requirements, temperature limits, and flow rates - Instructions for calculating meter settings based on factors like resin capacity, salt dosage, and total hardness - A quick reference programming flow chart - Sections covering programming the timer, valve assembly, installation, operation, and troubleshooting The document is an instruction manual for technicians servicing and programming a TwinFlo100e control valve for water softeners. It provides the necessary details and parts lists to configure, install, and maintain the valve system.

Uploaded by

Greg Reyneke
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© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
0% found this document useful (0 votes)
299 views36 pages

Twinflo Service Manual

This document provides specifications and instructions for programming and servicing a TwinFlo100e control valve. It includes: - Specifications for the control valve such as electrical requirements, temperature limits, and flow rates - Instructions for calculating meter settings based on factors like resin capacity, salt dosage, and total hardness - A quick reference programming flow chart - Sections covering programming the timer, valve assembly, installation, operation, and troubleshooting The document is an instruction manual for technicians servicing and programming a TwinFlo100e control valve for water softeners. It provides the necessary details and parts lists to configure, install, and maintain the valve system.

Uploaded by

Greg Reyneke
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 36

TwinFlo100e

Downflow Brining
Service Manual
Page 2
Printed in U.S.A.
TwinFlo100e
Table of Contents

CONTROL VALVE DATA


Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

TIMER PROGRAMMING
Calculating Meter Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Quick Reference Programming Flow Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Master Programming Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-10

ASSEMBLY
Dimensional Drawing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

INSTALLATION AND START-UP


General notes, Tanks, Plumbing and Start Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12-13

ASSEMBLIES
Valve Power Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
List of Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Control Valve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
List of Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Tank Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
List of Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
3/4″ Electronic Turbine Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
List of Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Brass Bypass Valve and Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Plastic Bypass Valve and Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
2310 Safety Brine Valve and Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Valve Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Trouble Shooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Tools for Servicing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
How to Assemble or Disassemble the Valve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27-32
Service Assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Page 3
Printed in U.S.A.
TwinFlo100e
Valve Specifications

ELECTRICAL SPECIFICATIONS 220 or 110 volts, 50/60 Hz, using a plug-in


transformer to reduce it to 24 volts

ELECTRONIC CONTROLLER Non-Volatile memory. Set program is


retained when power fails

TEMPERATURE LIMITS 34 - 110° F or 1 - 38° C

WATER PRESSURE RANGE 20 - 125 psi or 1.4 - 8.8 Kgf/sq. cm.

REGENERATION SETTINGS Gallons/Liters/Cubic meters

INLET/OUTLET PIPE SIZE 3/4″ and 1″. See bypass valves for
options.

VALVE BASE THREAD 2-1/2″, 8 NPSM

RISER PIPE 1.05″ Outside Diameter

REGENERATION TYPE Upflow or Downflow

Valve Body Noryl GTX


Injector
Noryl
Piston Seals
Ethylene Propylene
Spacers
Noryl
Rotor Seals
Ethylene Propylene
Valve O-Rings
Ethylene Propylene
Timer
Electronic Meter
Available Flows
Service Cv = 3.8
Backwash Cv = 0.8

OPTIONS:
INJECTORS 0000, 000, 00, 0, 1, 2
DLFC 0.6 / 0.8 / 1.0 / 1.2 / 1.3 / 1.5 /1.7 / 2.0 / 2.4
BLFC .125 / 0.25 / 0.5

BRINING SYSTEM 1610

ACCESSORIES: 2310 Plastic Safety Brine Valve


500 Air Check
Upper and Lower Distributors (Fine / Stan-
dard / Wide slots)

Page 4
Printed in U.S.A.
TwinFlo100e
Calculating Meter Settings

Your TwinFlo100e consists of one valve/controller with a water meter that controls two tanks in an alternating mode. It
can be used to remove Hardness, Alkalinity or Nitrates from the water. Consult factory for any other applications.
THE TwinFlo100e IS HIGHLY RECOMMENDED FOR (UP - FLOW) COUNTER CURRENT REGENERATION AS IT
REGENERATES WITH SOFT WATER.
Your TwinFlo100e valve regeneration cycles have been factory preset. YOU MAY NEED TO CHANGE SETTINGS TO
REFLECT EQUIPMENT SIZE, SALT DOSAGE AND OTHERS.
Salt Dosage:
One gallon of water dissolves 3 lbs. of salt
One liter of water dissolves 360 grams of salt

CALCULATIONS TO SET CONTROLLER


Standard Downflow Resin Capacity per unit of resin (Ft^3 or liters)
United States of America Metric System
15 lbs. of salt 30,000 grains 240 g/l of salt 68.7 g of CaCO3/l
12 lbs. of salt 27,000 grains 192 g/l of salt 61.8 g of CaCO3/l
9 lbs. of salt 24,000 grains 144 g/l of salt 55.0 g of CaCO3/l
6 lbs. of salt 20,000 grains 96 g/l of salt 45.8 g of CaCO3/l

If the selected timer settings are:


TIMER SETTINGS:
Fast Rinse = 8 minutes
Backwash = 8 minutes
Brine & Slow Rinse Time = 50 minutes
Refill Time = 8 minutes

METER SETTINGS:
Example: For a 1 cu. ft. softening tank, regenerated with six pounds of salt per cubic foot of resin, installed to soften a
water with Total Hardness 342 ppm.
Its a good practice to use a 0.9 factor to calculate the equipments capacity. It will give you a 10% safety margin.
Tank Total Capacity = (20,000 gr/cu.ft.)x(1 cu.ft./Regeneration)x(0.9)
Tank Total Capacity = 18,000 gr/Regeneration
Total Hardness(TH) = (342 ppm)/17.1 = 20 grains/gallon
Equipment Capacity= (18,000 gr/Regeneration)/(20 gr/gallon)
= 900 gallons/Regeneration
Since the TwinFlo100e regenerates with soft water, subtract the regeneration water from the Equipment capacity to get
the meter settings.

REGENERATION WATER:
For a unit with a DLFC = 2, BLFC - 0.25 and #0 Injector.
Fast Rinse = (8 minutes) x (DLFC) = (8) x (2) = 16.0 gallons
Backwash = (8 minutes) x (DLFC) = (8) x (2) = 16.0 gallons
Brine & Slow R. = (50 minutes) x (Slow R.) = (50)x(0.3) = 15.0 gallons
Brine Tank Refill = (8 minutes) x (BLFC) = (8)x(0.25) = 2.0 gallons
Total Regeneration Water = 49.0 gallons
Set water meter at = (Equipment Capacity) - (Regeneration water)
Set water meter at = 900 gallons - 49.0 gallons = 851.0 gallons

Page 5
Printed in U.S.A.
TwinFlo100e - V2.0
Quick Reference Programming Flow Chart

Units
U-1 = Gallons and US time
U-2 = Liters & 24 Hr. time
U-4 = Cubic meters & 24 Hr. time

Regeneration Type
7-1 = Timeclock delayed, 7-3 = Meter delayed,
7-2 = Meter immediate (TwinFlo100e)

Treated Water Capacity


XXXX water meter setting in gallons, liters or cubic meters

Regeneration Time
This display will not be shown when regeneration type
is meter immediate.

Regeneration Day Override


GENERAL INSTRUCTIONS A-x, x = Sets maximum amount of days between
regenerations. Water meter override
1. Push extra cycle button once per display A-OFF = No override
until all displays are programmed and
Fast Rinse Of Standby Unit Before Going On Line
normal operation is resumed.
1-x, x = minutes
2. Option setting displays may be changed
as required by pushing either the UP or Backwash Exhausted Unit
DOWN arrows 2-x, x = minutes
3. Certain displays will not be viewed
depending on current valve program.
Brine Draw And Slow Rinse Of Exhausted Unit
TO PROGRAM: 3-x, x = minutes
1. Set time of day display to 12:01 P.M. for
the US or 12:01 in the metric system. Brine Refill
2. To start programming, push and hold the 4-x, x = minutes
UP and DOWN arrows simultaneously
until the program light indicator comes on Regeneration Cycle Step #5
(approximately five seconds). Make sure 5-Off, Off = Cancelled
that the time of day does not change:

Water Meter Pulse Rate


Set at 132 for (TwinFlo100e) US format
Set at 34.9 for (TwinFlo100e) metric formats

Control Valve Type


Set at o-2 (TwinFlo100e)

Unit In Service (On Line) Indicator


-U1- or -U2- Set to match number on gear below motor

Electrical Line Frequency


LF60 = 60 Hertz (cycles)
LF50 = 50 Hertz

Master Programming Mode is Exited


Normal Operation is Resumed

Page 6
Printed in U.S.A.
TwinFlo100e
Master Programming Reference

Service Flow
Program P.M.
Set Up Button

Extra Cycle Button Set Down Button

Regeneration Display
Step 1 - Rinse Step 3 - Brine/Rinse
Step 2 - Backwash Step 4 - Brine Refill

NOTE #1: The time of day can be changed at any time during the service mode by depressing the UP or DOWN
arrows.
NOTE #2: Manual regeneration can be initiated at any time during the service mode by depressing the Extra Cycle
Button (ECB).
TwinFlo100e is to be programmed for immediate regeneration (7-2) and the manual regeneration
starts immediately.
NOTE #3: Always change the timer factory settings to the ones for your specific application.
NOTE #4: When left inactive for five (5) minutes, in the programming mode, the control will exit this mode,
without storing any new settings, and it will resume normal operation.
Enter the Master Programming Mode to view the current program or to re-program the unit. Depending on current
option settings, some displays will not be shown.

Entering Master Programming Mode


Set time of day at 12:01 p.m. in the US System (U-1) or at 12:01 in the metric system (U-2, or U-4 for the 24 hours
military time). Push and hold the UP and DOWN arrows simultaneously, making sure that the time of day does not
change, until the program light indicator comes on (approximately five seconds) and the first display is viewed.
1. US/Metric Display Format (U)
This display is used to set the desired display format. This option setting is identified by the letter (U) in the first
digit. There are three possible settings:
Example: [ U - - 1 ] for US gallons
Metric format uses liters or cubic meters with a 24-hour timekeeping format. Regeneration timing in tenths of
minutes.
Example: [ U - - 2 ] for liters
[ U - - 4 ] for cubic meters
The set UP or DOWN buttons will adjust this value.
Depress the Extra Cycle Button to proceed to the next step.

Page 7
Printed in U.S.A.
TwinFlo100e
Master Programming Reference (Cont’d.)

2. Regeneration Type (7)


This display is used to set the regeneration type. This option setting is identified by the number (7) in the first digit.
There are three possible settings with [7-2] being the desired option for TwinFlo100e:
Example: [ 7 - - 1 ] Timeclock delayed, not typically used with the TwinFlo100e
[ 7 - - 2 ] Meter immediate, the regeneration is started immediately after the meter zeroes down
Setting used with the TwinFlo100e.
[ 7 - - 3 ] Meter delayed, after the meter zeroes, the unit will regenerate at a pre-selected
regeneration time. Setting not typically used with the TwinFlo100e.
The set UP or DOWN buttons will adjust this value.
Depress the Extra Cycle Button to proceed to the next step.
3. Treated Water Capacity (No display code)
This display is used to set the equipment capacity in volume of treated water (gallons/liters/cubic meters) between
regenerations.
Example: Using UP and Down buttons to set the calculated volume figure [ 851]
It will be gallons, liters or cubic meters if it is [ U - 1 ], [ U - 2 ] or [ U - 4 ]
Depress the Extra Cycle Button to proceed to the next step.
4. Regeneration Time (No Display Code)
It should not be viewed if the existent program is set for the TwinFlo100e, immediate regeneration. This model will
regenerate immediately after the water meter setting comes down to zero regardless of the time of day.
Example: 2:00 am regeneration time [ 2:00 ] with P.M. indicator dot off.
2:00 pm regeneration time [ 2:00 ] with P.M. indicator dot on.
The set UP or DOWN buttons will adjust this value.
Depress the Extra Cycle Button to proceed to the next step.
5. Regeneration Day Override (A)
This display is used to set the maximum amount of days the unit can be in service without regenerating. This option
setting is identified by the letter (A) in the first digit. When a Day Override has been selected, the unit will
regenerate at the same point in time it regenerated the previous time if the unit has been programmed for
immediate regeneration. With a timeclock or a meter delayed program, the unit will regenerate at the set
Regeneration Time.
An [AOFF] setting will cancel this feature with all regeneration types except timeclock regeneration.
Example: Override every 7 days [A--7]
Cancel setting [ A OFF ] for meter immediate or delayed regeneration only.
The set UP and Down buttons will adjust this value.
Depress the Extra Cycle Button to proceed to the next step.

Page 8
Printed in U.S.A.
TwinFlo100e
Master Programming Reference (Cont’d.)

6. Regeneration Cycle Step Programming (1) (2) (3) (4) (5) (6)
The next 1-4 displays viewed are part of a series of option settings used to program the Regeneration Cycle. Up to
4 steps can be programmed. Each display is used to set the duration time in minutes (or tenths of minutes - Metric)
of that specific step in a regeneration cycle. A step # will turn on for the regeneration cycle step being programmed.
Regeneration steps are skipped by setting the display to 0 and regeneration ended by setting the step # after the
last active step to OFF, as shown below and on the next page:
Setting the display to 0 skips regeneration steps and the regeneration is ended by setting the last step to OFF.
Example: Rinse [1--8]
Cycle step #1 - 8 minutes US Format
Backwash Cycle step #2 - 8 minutes [ 2 - - 8 ] US Format
Brine/Rinse Cycle step #3 - 50 minutes [ 3 - 50 ] US Format
Brine Refill Cycle step #4 - 8 minutes [ 4 - - 8 ] US Format
Other examples:
Skipped cycle step #2 [ 2 - - 0 ] US Format
Metric cycle step #4 [ 4 - 8.5 ] Metric Format
Regeneration is ended [ 5 OFF ] Both Formats. Not used on the TwinFlo100e.
Depress the Extra Cycle Button once per display to advance through Regeneration Cycle Step Programming.
The set UP or DOWN buttons will adjust this value.
Calculate your Brine Refill time based on your desired salt dosage and your refill rate controlled by the selected
Brine Line Flow Control (BLFC). See page 5.
Example: Refill Time= (Lbs. of salt) /(3)/(Selected BLFC)
= (12/(3)/(0.25) = 16 minutes
Depress the Extra Cycle Button to proceed to the next step.
7. Flow Meter Size (F)
This display is used to set the meter pulse for the control valve used. This option setting is identified by the letter F
in the first digit. In this display, set the proper amount of pulses generated by the flow meter for each US gallon or
liter of water flow. The same metric setting is used for liters or cubic meters.
Example: [ F 1 3 2 ] 3/4″ Turbine Flow Meter (US Format)
[ F 3 4.9 ] 3/4″ Turbine Flow Meter (Metric Formats)
The set UP or DOWN buttons will adjust this value.
Depress the Extra Cycle Button to proceed to the next step.
8. Valve Type (o)
This display is used to set the type of valve used with the control. This option setting is identified by the letter [o] in
the first digit. There are two possible selections with #2 being the required setting.
Examples: [ o - - 1 ] Setting not used for the TwinFlo100e
[ o - - 2 ] Used on the TwinFlo100e
The set UP or DOWN buttons will adjust this value.
Depress the Extra Cycle Button to proceed to the next step.

Page 9
Printed in U.S.A.
TwinFlo100e
Master Programming Reference (Cont’d.)

9. Tank In Service
This display is used to identify which tank is in service. Look for the number indicated on gear below motor. Tank #1
is on the right when you are facing the TwinFlo100e. Tank #2 is on the left.
Example: [ o - U1 ] Tank #1 in service
[ o - U2 ] Tank #2 in service
10. Line Frequency (LF)
This display is used to set the frequency of the power applied to the control. When properly set, all timekeeping
functions will remain accurate. This option setting is identified by the letters LF in the first two digits. There are two
possible selections.
Example: [ L F 5 0 ] 50Hz Line frequency Operation.
[ L F 6 0 ] 60Hz Line frequency Operation.

Exiting This Option Setting Level


Push the Extra Cycle Button once per display until all have been viewed. The Program Mode will be exited and normal
operation resumed.

Resetting Permanent Programming Memory -


Push and hold the Set Up and Down Buttons for 25 seconds or until the Time Of Day Display resets to 12:00 P.M. All
option settings will then reset to default values. Control programming will then have to be reset as necessary.

Page 10
Printed in U.S.A.
TwinFlo100e
Installation/Assembly Drawing

2.45

10.83
DRAIN, QUICK CONNECT
WITH 1/2″ NPT FEMALE THD.

5.30
3.60

1.16

.75
BRINE TANK CONNECTION

8.36
3/8″ TUBE FITTING

10″ TANK

7″ TANK

1″ NPT MALE
OR
3/4″ NPT MALE
2.00

7.96

Page 11
Printed in U.S.A.
TwinFlo100e
Installation & Start-Up

GENERAL NOTES:
1. Locate the two treatment tanks and the brine tank as close as possible to a floor drain and to each other on a
smooth, clean, level and firm surface.
2. Water pressure must be between: 20 - 125 psi (1.4 - 8.8 Kgf/sq.cm.). Install pressure reducer if necessary.
3. All electrical connections should be done according to local codes. A 120V, 50/60 Hz or 220V, 50/60 Hz electric
supply is needed. Be sure that a remote switch can not turn off the receptacle. A power cord with a transformer is
supplied to bring the power down to 24V to operate the valve.
4. Replace any existing plumbing, which is heavily scaled with hardness or fouled with corrosion products.
5. Allow 6″ - 12″ (150 - 300 mm) behind the TwinFlo100e and four feet (1.22 m) above it for ease of installation and
service.
6. The existing drain must be able to handle the TwinFlo100e backwash flow rate.

TANKS:
1. Both treatment tanks must be the same height and diameter, and must be filled with equal amounts of media.
2. Place a 1.05″ OD distributor tube with an installed collector on the bottom of each tank. Make sure the distributors
are centered and rest at the lowest point in the bottom of each tank. Mark distributors flush with the top of each
tank, remove and cut each tube evenly at the mark. File, cut, or sand an outside bevel on the tube assuring that
there will be no o-ring damage when installing tank adapters.
3. After locating the tanks, install the distributor tubes with their openings temporarily covered to prevent resin from
entering. Manually place enough water into each tank to be 2″ over the lower distributors for cushioning purposes.
If used, install and level under-bed material. Using a large funnel, and while keeping the tube centered, pour the
proper volume of resin into each tank.
4. Using only silicone lubricant, lubricate both distributors o-rings (inside tank adapters) and tank o-rings (near tank
thread on adapters). Uncover distributor tubes top openings and assemble the tanks, tank adapters, and distributor
tubes, making sure that the distributor tubes properly engage into the tank adapters.
5. Align and install the tanks with tank adapters to the TwinFlo100e. Be sure to match the numbers on the tank
adapters to the corresponding numbers on the TwinFlo100e. Number one is on the right of the valve as you face it.

PLUMBING:
1. All plumbing should be done according to local codes.
2. Proper pipe alignment and support is required to prevent locking the turbine meter.
3. Install bypass valve or plumbing adapter being sure that the connecting clips are firmly seated and tightened.
Failure to do so may cause meter malfunction. Inlet and outlet valve ports are identified with white arrows. Meter
cable socket must be on top. Use only Teflon tape on pipe threads. All necessary adjacent soldering must be
done before connections to TwinFlo100e are made. Failure to do this may damage plastic parts. Installation of a
bypass valve is recommended.
4. Install a 1/2″ I.D. drain line making sure to keep its maximum height no more than 4′ above the TwinFlo100e. Many
plumbing code restrictions apply to drains (Air gaps, anti-siphon devices, others). Be sure these are understood
and followed.
5. Connect a 3/8″ O.D. x 1/4″ I.D. polyethylene brine line between the TwinFlo100e and the 2310 safety brine valve in
the brine tank. Add water to brine tank up to the top of the air check.

Page 12
Printed in U.S.A.
TwinFlo100e
Installation and Start-Up

START-UP:
1. Open bypass valve and turn on the nearest treated cold water faucet. Allow water to run 2 - 3 minutes to clear
pipes of solder or other material loosened during installation.
2. Plug TwinFlo100e to electrical outlet. Press up or down arrows to set the correct time of day. REVIEW QUICK
REFERENCE PROGRAMMING FLOW CHART ON PAGE 6.
3. Position the bypass valve to service (close bypass). Allow water to enter slowly into the media tank. Run water for
five minutes through the open faucet to rid tank of entrapped air. One tank is now full of water but still contains
some air.
4. Push the “extra cycle button” to manually regenerate the tank just filled. The first cycle is to PRE RINSE the unit on
standby before it goes to service. Allow water to enter slowly into the standby media tank. Run water for five
minutes through the open faucet to rid tank of entrapped air. The standby media tank is now full of water but still
contains some air.
5. Push the “extra cycle button” to manually advance valve to BACKWASH. Air is rapidly expelled in this cycle and
media may be lost if flow is not restricted. . Be sure that the inlet shut off valve is only slightly open during this step.
6. Push the “extra cycle button” to manually advance the valve to the BRINE/RINSE position to draw the excess water
in the brine tank down to the air check level.
7. Push the “extra cycle button” to manually advance the valve to the BRINE REFILL position. Allow the timer to run
its predetermined time to ensure the proper refill volume for the desired salt dosage. Review that the water level in
the brine tank is above the salt grid. Allow valve to automatically return to SERVICE.
8. Start another regeneration to remove the air from the first tank. Repeat all cycle steps, including the slightly open
inlet valve but do not include neither drawing or refill time.
9. Fill brine tank with salt.

Page 13
Printed in U.S.A.
TwinFlo100e
Valve Powerhead
(See opposite page for parts list)

18
27
30

8
5
7 6
28
9
2
4
3

1
31

16 8
31
18
31 19
15
8
31
29

10 13 20
21 35
8
8 8

8 15 23
14
12
8

22
24
25

26

Page 14
Printed in U.S.A.
TwinFlo100e
Powerhead
Parts List
Item No. Quantity Part No. Description
1. . . . . . . . . . . 1 . . . . . . . . . . . 19890 . . . . . . . . . . . . . . . Center Plate
2. . . . . . . . . . . 1 . . . . . . . . . . . 14896 . . . . . . . . . . . . . . . Geneva Disk
3. . . . . . . . . . . 2 . . . . . . . . . . . 15810 . . . . . . . . . . . . . . . Retaining Ring
4. . . . . . . . . . . 1 . . . . . . . . . . . 18796 . . . . . . . . . . . . . . . Pinion
5. . . . . . . . . . . 1 . . . . . . . . . . . 19062 . . . . . . . . . . . . . . . Gear and Pin Assembly
6. . . . . . . . . . . 1 . . . . . . . . . . . 18785 . . . . . . . . . . . . . . . Link, Transfer
7. . . . . . . . . . . 1 . . . . . . . . . . . 13363 . . . . . . . . . . . . . . . Washer
8 . . . . . . . . . . . 14 . . . . . . . . . . 13296 . . . . . . . . . . . . . . . Screw, 6 x 1/2″ Hex Hd.
9. . . . . . . . . . . 1 . . . . . . . . . . . 19061 . . . . . . . . . . . . . . . Gear and Cam Assembly Downflow
10 . . . . . . . . . . 1 . . . . . . . . . . . 19354 . . . . . . . . . . . . . . . Gear and Label Assembly
12 . . . . . . . . . . 1 . . . . . . . . . . . 19940 . . . . . . . . . . . . . . . Switch, Cam
13 . . . . . . . . . . 2 . . . . . . . . . . . 10218 . . . . . . . . . . . . . . . Switch
14 . . . . . . . . . . 1 . . . . . . . . . . . 18803 . . . . . . . . . . . . . . . Spacer
15 . . . . . . . . . . 2 . . . . . . . . . . . 10339 . . . . . . . . . . . . . . . Nut, 4-40
16 . . . . . . . . . . 2 . . . . . . . . . . . 19111 . . . . . . . . . . . . . . . Screw, 4-40 x 1-1/2″ Fl. Hd.
18 . . . . . . . . . . 4 . . . . . . . . . . . 12681 . . . . . . . . . . . . . . . Wire Nut
19 . . . . . . . . . . 1 . . . . . . . . . . . 19046 . . . . . . . . . . . . . . . Motor, 24V/50 Hz
18898 . . . . . . . . . . . . . . . Motor, 24V/60 Hz
20 .......... 2 ........... 11384 . . . . . . . . . . . . . . . Screw, 6 x 1/4″ Fill. Hd.
21 .......... 1 ........... 18807 . . . . . . . . . . . . . . . Plate, Drive Motor Mtg.
22 .......... 1 ........... 19889 . . . . . . . . . . . . . . . Housing, Circuit Board
23 .......... 1 ........... 40283 . . . . . . . . . . . . . . . Circuit Board, SE Timer
24 .......... 1 ........... 19473 . . . . . . . . . . . . . . . Buttons, Conductive
25 .......... 1 ........... 19471-02 . . . . . . . . . . . . . Cover, Front Panel, Black
26 .......... 1 ........... 19697-03 . . . . . . . . . . . . . Label, Display 5600SE
27 .......... 1 ........... 19674 . . . . . . . . . . . . . . . Transformer, US 120V/24V
25651 . . . . . . . . . . . . . . . Transformer, European 230V/24V
28 .......... 1 ........... 13547 . . . . . . . . . . . . . . . Strain Relief
29 .......... 1 ........... 14044 . . . . . . . . . . . . . . . Cable Tie
30 .......... 1 ........... 18798-01 . . . . . . . . . . . . . Back Plate
31 .......... 4 ........... 12473 . . . . . . . . . . . . . . . Screw, 10-20 x 5/8″
32 .......... 1 ........... 40231 . . . . . . . . . . . . . . . Cover, Smoke, Not shown
33 .......... 2 ........... 40232 . . . . . . . . . . . . . . . Bracket, Hinge, Not shown
34 .......... 2 ........... 40274 . . . . . . . . . . . . . . . Screw, 1/4-20 x 3/8″, Not shown
35 .......... 1 ........... 19474-01 . . . . . . . . . . . . . Power Harness

Page 15
Printed in U.S.A.
TwinFlo100e
Control Valve
(See opposite page for parts list)

19
20

18

Item No. Quantity Part No. Description


1. . . . . . . . . . . 1 . . . . . . . . . . . .18770-01 . . . . . . . . . . . . . Valve Body, Machined
2. . . . . . . . . . . 1 . . . . . . . . . . . .18783 . . . . . . . . . . . . . . . . Cage
3. . . . . . . . . . . 1 . . . . . . . . . . . .19004 . . . . . . . . . . . . . . . . Seal, Molded Inlet
4. . . . . . . . . . . 1 . . . . . . . . . . . .19005 . . . . . . . . . . . . . . . . Seal, Molded Outlet
5. . . . . . . . . . . 1 . . . . . . . . . . . .19054 . . . . . . . . . . . . . . . . Seal, O-Ring, -124
6. . . . . . . . . . . 1 . . . . . . . . . . . .19055 . . . . . . . . . . . . . . . . Seal, O-Ring, -128
7. . . . . . . . . . . 1 . . . . . . . . . . . .19056 . . . . . . . . . . . . . . . . Seal, O-Ring, -129
8. . . . . . . . . . . 1 . . . . . . . . . . . .19057 . . . . . . . . . . . . . . . . Seal, O-Ring, -133
9. . . . . . . . . . . 1 . . . . . . . . . . . .18782 . . . . . . . . . . . . . . . . Rotor
10 . . . . . . . . . . 1 . . . . . . . . . . . .18874 . . . . . . . . . . . . . . . . Seal, Q-Ring, -118
11 . . . . . . . . . . 1 . . . . . . . . . . . .18875 . . . . . . . . . . . . . . . . Seal, Q-Ring, -121
12 . . . . . . . . . . 1 . . . . . . . . . . . .18876 . . . . . . . . . . . . . . . . Seal, Q-Ring, -123

Page 16
Printed in U.S.A.
TwinFlo100e
Control Valve
Parts List
Item No. Quantity Part No. Description
13 . . . . . . . . . . . 1 . . . . . . . . . . . . 18877. . . . . . . . . . . . . . . . Seal, Q-Ring, -126
14 . . . . . . . . . . . 1 . . . . . . . . . . . . 18781. . . . . . . . . . . . . . . . End Plug, Rotor
15 . . . . . . . . . . . 1 . . . . . . . . . . . . 14926. . . . . . . . . . . . . . . . Seal, Q-Ring, -012
16 . . . . . . . . . . . 1 . . . . . . . . . . . . 18776. . . . . . . . . . . . . . . . Shaft, Rotor Drive
17 . . . . . . . . . . . 1 . . . . . . . . . . . . 18784. . . . . . . . . . . . . . . . Crank, Transfer
18 . . . . . . . . . . . 1 . . . . . . . . . . . . 15820. . . . . . . . . . . . . . . . Seal, O-Ring, -134
19 . . . . . . . . . . . 1 . . . . . . . . . . . . 13245. . . . . . . . . . . . . . . . Retainer, BLFC Button
20 . . . . . . . . . . . 1 . . . . . . . . . . . . 60022-xx . . . . . . . . . . . . . BLFC Button, Specify Size
21 . . . . . . . . . . . 4 . . . . . . . . . . . . 18871. . . . . . . . . . . . . . . . Spacer, Regeneration
22 . . . . . . . . . . . 4 . . . . . . . . . . . . 18870. . . . . . . . . . . . . . . . Seal, Regeneration
23 . . . . . . . . . . . 1 . . . . . . . . . . . . 19667. . . . . . . . . . . . . . . . Piston, Regeneration
24 . . . . . . . . . . . 1 . . . . . . . . . . . . 18779. . . . . . . . . . . . . . . . Piston Rod
25 . . . . . . . . . . . 1 . . . . . . . . . . . . 19237. . . . . . . . . . . . . . . . End Plug Assembly
26 . . . . . . . . . . . 1 . . . . . . . . . . . . 18808. . . . . . . . . . . . . . . . Pin, Drive Roller
27 . . . . . . . . . . . 1 . . . . . . . . . . . . 14925. . . . . . . . . . . . . . . . Brine, Valve Stem
28 . . . . . . . . . . . 1 . . . . . . . . . . . . 12626. . . . . . . . . . . . . . . . Seat, Brine Valve
29 . . . . . . . . . . . 2 . . . . . . . . . . . . 13302. . . . . . . . . . . . . . . . Seal, O-Ring, -014
30 . . . . . . . . . . . 1 . . . . . . . . . . . . 12550. . . . . . . . . . . . . . . . Seal, Q-Ring, -009
31 . . . . . . . . . . . 1 . . . . . . . . . . . . 13167. . . . . . . . . . . . . . . . Spacer, Brine Valve
32 . . . . . . . . . . . 1 . . . . . . . . . . . . 13165. . . . . . . . . . . . . . . . Cap, Brine Valve
33 . . . . . . . . . . . 1 . . . . . . . . . . . . 11973. . . . . . . . . . . . . . . . Spring, Brine Valve
34 . . . . . . . . . . . 1 . . . . . . . . . . . . 16098. . . . . . . . . . . . . . . . Washer, Nylon
35 . . . . . . . . . . . 1 . . . . . . . . . . . . 11981-01 . . . . . . . . . . . . . Retaining Ring
36 . . . . . . . . . . . 1 . . . . . . . . . . . . 18786. . . . . . . . . . . . . . . . Spacer, Brine Valve
37 . . . . . . . . . . . 1 . . . . . . . . . . . . 18777. . . . . . . . . . . . . . . . Plate, Retainer
38 . . . . . . . . . . . 1 . . . . . . . . . . . . 18809. . . . . . . . . . . . . . . . Pin, Cam Bearing
39 . . . . . . . . . . . 4 . . . . . . . . . . . . 12112. . . . . . . . . . . . . . . . Screw, 10 x 1/2″
40 . . . . . . . . . . . 1 . . . . . . . . . . . . 18276. . . . . . . . . . . . . . . . Plug, Injector
41 . . . . . . . . . . . 2 . . . . . . . . . . . . 10141. . . . . . . . . . . . . . . . Seal, O-Ring, -010
42 . . . . . . . . . . . 2 . . . . . . . . . . . . 13771. . . . . . . . . . . . . . . . Seal, O-Ring, -012
43 . . . . . . . . . . . 1 . . . . . . . . . . . . 18810. . . . . . . . . . . . . . . . Screen, Injector
44 . . . . . . . . . . . 1 . . . . . . . . . . . . 18273. . . . . . . . . . . . . . . . Vortex Generator
45 . . . . . . . . . . . 1 . . . . . . . . . . . . 18274-XXX . . . . . . . . . . . Injector Nozzle - Specify Size
46 . . . . . . . . . . . 1 . . . . . . . . . . . . 18275-XXX . . . . . . . . . . . Injector Throat - Specify Size
47 . . . . . . . . . . . 1 . . . . . . . . . . . . 15243. . . . . . . . . . . . . . . . Seal, O-Ring, -028
48 . . . . . . . . . . . 1 . . . . . . . . . . . . 18774. . . . . . . . . . . . . . . . Cover, Injector
49 . . . . . . . . . . . 2 . . . . . . . . . . . . 17063. . . . . . . . . . . . . . . . Screw, 10 x 1″
50 . . . . . . . . . . . 1 . . . . . . . . . . . . 12977. . . . . . . . . . . . . . . . Seal, O-Ring, -015
51 . . . . . . . . . . . 1 . . . . . . . . . . . . 13244-01 . . . . . . . . . . . . . Adapter, BLFC
52 . . . . . . . . . . . 1 . . . . . . . . . . . . 10332. . . . . . . . . . . . . . . . Insert, 3/8″
53 . . . . . . . . . . . 1 . . . . . . . . . . . . 10330. . . . . . . . . . . . . . . . Sleeve, 3/8″, Delrin
54 . . . . . . . . . . . 1 . . . . . . . . . . . . 10329. . . . . . . . . . . . . . . . Nut, 3/8″ Tube Fitting
55 . . . . . . . . . . . 1 . . . . . . . . . . . . 11385-01 . . . . . . . . . . . . . Flow Control Hsg., Plastic
56 . . . . . . . . . . . 1 . . . . . . . . . . . . 11183. . . . . . . . . . . . . . . . Seal, O-Ring, -017
57 . . . . . . . . . . . 1 . . . . . . . . . . . . 12338. . . . . . . . . . . . . . . . Hose Barb
58 . . . . . . . . . . . 1 . . . . . . . . . . . . 18312. . . . . . . . . . . . . . . . Retainer, DLFC

Page 17
Printed in U.S.A.
TwinFlo100e
Tank Adapter Assembly
(See opposite page for parts list)

Page 18
Printed in U.S.A.
TwinFlo100e
Tank Adapter Assembly
Parts List
Item No. Quantity Part No. Description
1. . . . . . . . . . . 1 . . . . . . . . . . . 19242-01 . . . . . . . . . . . . . Adapter Assembly, Tank 1, 6″-8″ Tanks
1 ........... 19242-03 . . . . . . . . . . . . . Adapter Assembly, Tank 1, 9″-10″ Tanks
2. . . . . . . . . . . 1 . . . . . . . . . . . 19242-02 . . . . . . . . . . . . . Adapter Assembly, Tank 2, 6″-8″ Tanks
1 ........... 19242-04 . . . . . . . . . . . . . Adapter Assembly, Tank 2, 9″-10″ Tanks
3. . . . . . . . . . . 2 . . . . . . . . . . . 13304 . . . . . . . . . . . . . . . Seal, O-Ring, -121
4. . . . . . . . . . . 2 . . . . . . . . . . . 18303 . . . . . . . . . . . . . . . Seal, O-Ring, -336
5. . . . . . . . . . . 4 . . . . . . . . . . . 15078-01 . . . . . . . . . . . . . Adapter Coupling
6. . . . . . . . . . . 4 . . . . . . . . . . . 13255 . . . . . . . . . . . . . . . Clip, Mounting
7. . . . . . . . . . . 4 . . . . . . . . . . . 13314 . . . . . . . . . . . . . . . Screw, 8 x 5/8″
8. . . . . . . . . . . 2 . . . . . . . . . . . 18280 . . . . . . . . . . . . . . . 1″ Standard Slot (.010 - .012 slot size)
18280-01 . . . . . . . . . . . . . 1″ Wide Slot (.019 - .022 slot size)
18280-02 . . . . . . . . . . . . . 1″ Narrow Slot (.007 - .009 slot size)
9 . . . . . . . . . . . 2 . . . . . . . . . . . 60795 -00 . . . . . . . . . . . . 1″ x 72″ Standard Slot (.010 - .012 slot size)
60795-01 . . . . . . . . . . . . . 1″ x 72″ Wide Slot (.019 - .022 slot size)
60795-01 . . . . . . . . . . . . . 1″ x 72″ Narrow Slot (.007 - .009 slot size)

Page 19
Printed in U.S.A.
TwinFlo100e
3/4″ Electronic Turbine Meter

3 2
5

INLET

OUTLET VALVE
3

Parts List
Item No. Quantity Part No. Description
1 . . . . . . . . . . . 1. . . . . . . . . . . . 19797. . . . . . . . . . . . . . . . Meter Body Assembly
2 . . . . . . . . . . . 2. . . . . . . . . . . . 13314. . . . . . . . . . . . . . . . Screw, Hex Washer, 8-18 x 5/8″
3 . . . . . . . . . . . 2. . . . . . . . . . . . 19569. . . . . . . . . . . . . . . . Clip, Flow Meter
4 . . . . . . . . . . . 1. . . . . . . . . . . . 19791-01 . . . . . . . . . . . . . Electrical Harness
5 . . . . . . . . . . . 4. . . . . . . . . . . . 13305. . . . . . . . . . . . . . . . O-Ring, -119

Page 20
Printed in U.S.A.
TwinFlo100e
By-Pass Valve Assembly, Brass

5
By-pass Assemblies
60040 . . . . . . . . . . 3/4″ By-Pass, NPT
4 60040-10 . . . . . . . . 3/4″ By-Pass, BSP
60040NP . . . . . . . . 3/4″ By-Pass, NPT, Nickel Plated
60040-10NP . . . . . 3/4″ By-Pass, BSP, Nickel Plated
60041 . . . . . . . . . . 1″ By-Pass, NPT
3
60041-10 . . . . . . . . 1″ By-Pass, BSP
60041NP . . . . . . . . 1″ By-Pass, NPT, Nickel Plated
60041-10NP . . . . . 1″By-Pass, BSP, Nickel Plated

6
PARTS LIST

Item No. Quantity Part No. Description


1 . . . . . . . . . . . .1 . . . . . . . . . . . . 17290 . . . . . . . . . . . . . . . . By-Pass Valve Body, 3/4″
1. . . . . . . . . . . . 17290NP . . . . . . . . . . . . . . By-Pass Valve Body, 3/4″ Nickel Plate
1. . . . . . . . . . . . 13399 . . . . . . . . . . . . . . . . By-Pass Valve Body, 1″
1. . . . . . . . . . . . 13399NP . . . . . . . . . . . . . . By-Pass Valve Body, 1″, Nickel Plate
2 . . . . . . . . . . . .1 . . . . . . . . . . . . 11726 . . . . . . . . . . . . . . . . Seal, By-Pass
3 . . . . . . . . . . . .1 . . . . . . . . . . . . 11972 . . . . . . . . . . . . . . . . Plug, By-Pass
4 . . . . . . . . . . . .1 . . . . . . . . . . . . 11978 . . . . . . . . . . . . . . . . Side Cover
5 . . . . . . . . . . . .1 . . . . . . . . . . . . 13604-01. . . . . . . . . . . . . . Label
6 . . . . . . . . . . . .8 . . . . . . . . . . . . 15727 . . . . . . . . . . . . . . . . Screw
7 . . . . . . . . . . . .1 . . . . . . . . . . . . 11986 . . . . . . . . . . . . . . . . Side Cover
8 . . . . . . . . . . . .1 . . . . . . . . . . . . 11979 . . . . . . . . . . . . . . . . Lever, By-Pass
9 . . . . . . . . . . . .1 . . . . . . . . . . . . 11989 . . . . . . . . . . . . . . . . Screw, Hex Head, 1/4-14

Page 21
Printed in U.S.A.
TwinFlo100e
By-Pass Valve Assembly, Plastic

8 5B
5A
6
7
1

2
3
4

12C

11 10
9 12A
12B

Item No. Quantity Part No. Description


1. . . . . . . . . . . 1 . . . . . . . . . . . 19723 . . . . . . . . . . . . . . . By-Pass Valve Body, Plastic
2. . . . . . . . . . . 1 . . . . . . . . . . . 11183 . . . . . . . . . . . . . . . O-Ring, -015
3. . . . . . . . . . . 1 . . . . . . . . . . . 19724 . . . . . . . . . . . . . . . Cap, By-Pass
4. . . . . . . . . . . 2 . . . . . . . . . . . 17512 . . . . . . . . . . . . . . . Screw, Hex Washer Head, #6-24 x 3
5A . . . . . . . . . . 1 . . . . . . . . . . . 17820 . . . . . . . . . . . . . . . Plug, By-Pass, Inlet (White)
5B . . . . . . . . . . 1 . . . . . . . . . . . 17820-01. . . . . . . . . . . . . Plug, By-Pass, Outlet (White)
6. . . . . . . . . . . 4 . . . . . . . . . . . 18661 . . . . . . . . . . . . . . . O-Ring, -218
7. . . . . . . . . . . 2 . . . . . . . . . . . 18662 . . . . . . . . . . . . . . . Retaining Ring
8. . . . . . . . . . . 2 . . . . . . . . . . . 18660 . . . . . . . . . . . . . . . O-Ring
9. . . . . . . . . . . 2 . . . . . . . . . . . 13305 . . . . . . . . . . . . . . . O-Ring, -119
10 . . . . . . . . . . 2 . . . . . . . . . . . 13255 . . . . . . . . . . . . . . . Clip, Mounting
11 . . . . . . . . . . 2 . . . . . . . . . . . 13314 . . . . . . . . . . . . . . . Screw, Hex Washer Head, 8-18 x 5/8
12A . . . . . . . . . 1 . . . . . . . . . . . 18706 . . . . . . . . . . . . . . . Yoke, Plastic, 1″ NPT
1 ........... 18706-02. . . . . . . . . . . . . Yoke, Plastic, 3/4″ NPT
12B . . . . . . . . . 1 . . . . . . . . . . . 13708 . . . . . . . . . . . . . . . Yoke, Brass, 3/4″ NPT
1 ........... 13708NP . . . . . . . . . . . . . Yoke, 3/4″ NPT Nickel Plated
1 ........... 13398 . . . . . . . . . . . . . . . Yoke, Brass, 1″ NPT
1 ........... 13398NP . . . . . . . . . . . . . Yoke, 1″ NPT Nickel Plated
12C . . . . . . . . . 1 . . . . . . . . . . . 19620 . . . . . . . . . . . . . . . Yoke, Plastic, 3/4″, 90 °NPT

Page 22
Printed in U.S.A.
TwinFlo100e
2310 Safety Brine Valve

Item No. Quantity Part No. Description


1. . . . . . . . . . . 1 . . . . . . . . . . . 19645 . . . . . . . . . . . . . . . Safety Brine Valve Body
2. . . . . . . . . . . 1 . . . . . . . . . . . 19803 . . . . . . . . . . . . . . . Safety Brine Valve Arm Assembly
3. . . . . . . . . . . 1 . . . . . . . . . . . 19804 . . . . . . . . . . . . . . . Stud, 10-24
4. . . . . . . . . . . 1 . . . . . . . . . . . 19805 . . . . . . . . . . . . . . . Nut, 10-24
5. . . . . . . . . . . 1 . . . . . . . . . . . 19652-01 . . . . . . . . . . . . . Poppet & Seal
6. . . . . . . . . . . 1 . . . . . . . . . . . 19649 . . . . . . . . . . . . . . . Flow Dispenser
7. . . . . . . . . . . 1 . . . . . . . . . . . 11183 . . . . . . . . . . . . . . . O-Ring, -017
8. . . . . . . . . . . 1 . . . . . . . . . . . 19647 . . . . . . . . . . . . . . . Elbow, Safety Brine Valve
9. . . . . . . . . . . 2 . . . . . . . . . . . 19625 . . . . . . . . . . . . . . . Nut Assembly, 3/8
10 . . . . . . . . . . 1 . . . . . . . . . . . 18312 . . . . . . . . . . . . . . . Retaining Clip
11 . . . . . . . . . . 1 . . . . . . . . . . . 60014 . . . . . . . . . . . . . . . Safety Brine Valve, 2310 (includes items 1-10)
12 . . . . . . . . . . 2 . . . . . . . . . . . 10150 . . . . . . . . . . . . . . . Grommet (included with item 13)
13 . . . . . . . . . . 1 . . . . . . . . . . . 60068 . . . . . . . . . . . . . . . Float Assembly, 2310
14 . . . . . . . . . . 1 . . . . . . . . . . . 60002 . . . . . . . . . . . . . . . 500 Air Check Assembly

Page 23
Printed in U.S.A.
TwinFlo100e
Valve Wiring Diagram

CB1 - SE Timer Circuit Board


EM - Electronic Flow Meter
VDM - Valve Drive Motor
SW1 - Valve Homing Switch
SW2 - Valve Cycle Switch
HCAM - Valve Homing Cam

Page 24
Printed in U.S.A.
TwinFlo100e
Troubleshooting Guide

Note #5: Is this an old or a new unit? An old unit may develop problems due to mechanical, chemical or operating
conditions.
Note #6: Consult the manufacturer if you are unsure of the compatibility of any chemicals you would like to use with
the control valve.

SYMPTOM CAUSE CORRECTION

1. Failure to regenerate. A. Loss of electrical power. A. Reestablish power/Reset time of


day.
B. Defective timer. B. Replace timer.
C. Locked water meter. C. Correct pipe misalignment or
clean the meter.
D. Motor failure. D. Replace motor.

2. Hard water to service. A. Unit failed to regenerate. A. See #1 above.


B. By-pass valve is open. B. Close by-pass.
C. Lack of salt in brine tank. C. Add salt. Keep salt level above
water at all times.
D. Brine draw failure. D. See problem #5.
E. Low brine refill level. E. Reset refill time/clean brine line
flow control.
F. Loss of resin. F. Air in resin tank. See problem #9.
G. Mushy resin (chlorine damage). G. Replace resin. Remove chlorine
with carbon filtration.
H. Leak at distributor tube. H. Check for cracks or O-ring failure
at valve base and distributor. Fix.
I. Increased water hardness. I. Modify timer/settings accordingly.
J. Hot water hard. Cold water soft. J. System ran short, review gallon
settings.

3. Salty water to service. A. Poor brine draw. A. Clean injector and its screen.
Unplug DLFC/BLFC.
Check for brine liner air leaks.
B. Brine valve seat leaks. B. Inspect brine valve seals/change
if needed.
C. Reduced inlet water pressure. C. Adjust pressure or change
injector for new pressure.

4. Excessive salt use. A. Excessive water in brine tank. A. Check refill time, brine valve
seals.
B. Improper salt setting. B. Check refill time or BLFC.
C. Regenerates too often. C. Review gallon settings.

Page 25
Printed in U.S.A.
TwinFlo100e
Troubleshooting Guide (Cont’d.)

SYMPTOM CAUSE CORRECTION

5. Unit fails to draw brine. A. Damaged inlet/outlet cage seals. A. Replace cage seals.
B. Plugged injector/screen/D&BLFC. B. Clean them.
C. Dropped inlet water pressure. C. Reset to original pressure or
change injector for new pressure.
D. Excessive demand to service. D. Install flow control on service line.
E. Drawing air in brine line. E. Check brine line and fittings for air
leaks.

6. Excessive water in brine tank. A. Unit fails to draw brine. A. See item #4 and #5.
B. Brine valve seat leaks. B. Review brine valve seals/change
if needed.

7. Unit fails to refill brine tank. A. Excessive demand to service. A. Install flow control on service line
B. Plugged injector/BLFC. B. Clean them.

8. Excessive Pressure drop. A. Plugged upper distributor. A. Clean or replace them. Prevent.
B. Chlorine damaged resin. B. Replace resin. Install equipment
to remove chlorine.
C. Compacted resin bed. C. Clean DLFC/Excessive demand
to service. Check for proper size
DLFC.

9. Loss of mineral to drain. A. Air or gas in raw water. A. Install air eliminator.
B. Air check not sealing. B. Review air check/Clean brine
tank.
C. Cracked lower distributor. C. Replace.

10. Iron in conditioned water. A. Galvanic corrosion. A. Check/fix piping metallurgy.


B. Colloidal iron. B. Test for colloidal iron.

TOOLS FOR SERVICING


Part Number Description
12664 1/4″ Nut Driver
12874 Seal Hook
16908 Phillips Bit Large, 1/4″ Drive
16909 5/16″ Magnetic Socket, 1/4″ Drive
16174 Silicone Grease 2 oz. Tube
16586-8 Silicone Grease 8 lb. Pail
19640 Cage Puller
40157 Wrench, Plastic By-Pass
60136-xxxx Service Repair Kit

Page 26
Printed in U.S.A.
TwinFlo100e
How to Disassemble and/or Assemble

A. REMOVE/INSTALL CENTER PLATE


1. Cycle control valve to put tank 2 in SERVICE and SE Timer is in the BRINE/RINSE position (Regeneration
cycle step # 3). Unplug electrical cord from outlet. Unplug meter cable at turbine meter. To unplug meter cable
see letter I. Remove/Install Turbine Meter.
2. With a 1/4″ nut driver, remove 7 Screws (Page 15, item # 8) securing center plate only to backplate, then pull
away. All components are mounted to this plate.
3. To install center plate, be certain that tank 2 is in service and SE Timer is in the BRINE/RINSE position
(Regeneration cycle step # 3). Make sure Transfer Link (Page 15, item # 6) is resting on alignment pin. (The
alignment pin is molded at the bottom back of center plate). Rotate Transfer Crank (Page 17, item # 17) to its
lowermost position (See fig. 1). Feed meter cable thru hole in backplate and position center plate on backplate.
Align the backplate post pilots into center plate as the transfer link into transfer crank.
4. With a 1/4″ nut driver, replace 7 screws, plug in meter cable.
5. Plug electrical cord into outlet and cycle control to SERVICE position.

FIG. 1

B. REMOVE/INSTALL BACKPLATE
1 Cycle control valve and put tank 2 in SERVICE and SE Timer is in the BRINE/RINSE position (regeneration
cycle step # 3). Unplug electrical cord from outlet. Unplug meter cable at turbine meter. To unplug meter cable
see letter I. Remove/Install Turbine Meter.
2. With a magnetic 5/16″ socket and extension, remove 4 Screws (Page 15, item # 34) securing backplate to
valve body, then pull backplate away. The locations of 4 screws are on each side of the Switch Cam (Page 15,
item #12) in back, below the SE Timer and Gear and Label Assembly (Page15, item # 10) in back.
3. To install backplate be certain that tank 2 is in service and SE Timer is in the BRINE/RINSE position
(regeneration cycle step # 3). Make sure Transfer Link (Page 15, item # 6) is resting on alignment pin. (The
alignment pin is molded at the bottom back of center plate). Rotate Transfer Crank (Page 17, item # 17) to its
lowermost position (See fig. 1) and rotate the Piston Rod (Page 17 item # 24) in the vertical position. Note:
rotate transfer crank in the area indicated in figure 1. Make sure the Drive Roller Pin (Page 17, item # 26) is
inserted in piston rod. Place backplate on valve body; align transfer link into transfer crank.
4. With a magnetic 5/16″ socket and extension, replace 4 screws, plug in meter cable.
5. Plug electrical cord into outlet and cycle control valve to the SERVICE position.
C. REMOVE/INSTALL DRIVE MOTOR
1. Unplug electrical cord from outlet
2. Remove 2 wire nuts securing Drive Motor (Page 15, item # 19) leads to electrical wires.
3. With a Phillip screwdriver remove 2 Screws (Page 15, item # 20) securing drive motor to Drive Motor
Mounting Plate (Page 15, item # 21) and pull drive motor out of Pinion Gear (Page 15, item # 4).

Page 27
Printed in U.S.A.
TwinFlo100e
How to Disassemble and/or Assemble (Cont’d.)

4. Install drive motor into pinion gear, if mounting holes of drive motor do not line up, lift motor slightly and rotate
clockwise until holes line up. Push drive motor against drive motor mounting plate and install 2 screws.
5. Reconnect motor leads to electrical wires with wire nuts.
6. Plug electrical cord into outlet and cycle control valve to service position if needed.
D. REMOVE/INSTALL CAGE AND ROTOR
1. Turn off water to control valve.
a. If water softener has a three-valve bypass, first open the valve in the bypass line, and then close the valves
at the inlet and outlet.
b. If water softener has a bypass valve, put it in bypass position.
c. If there is only a shut off valve, close it.
2. Cycle control valve and put tank 2 in SERVICE and SE Timer is in the BRINE/RINSE position (regeneration
cycle step # 3). Unplug meter cable at turbine meter. To unplug meter cable, see letter I. Remove/Install
Turbine Meter.
3. With a magnetic 5/16″ socket and extension, remove 4 Screws (Page 15, item # 34) securing backplate to
valve body, then pull backplate away. The locations of 4 screws are on each side of the Switch Cam (Page 15,
item # 12) in back, below the SE Timer and Gear and Label Assembly (Page15, item # 10) in back.
4. Pull Transfer Crank (Page17, item # 17) from Rotor Drive Shaft (Page 17, item # 16). With a 5/16″ socket
remove 4 Screws (Page 17, item # 39) and Cam Bearing Pin (Page 17, item # 38) from valve body. Lift
Retainer Plate (Page 17, item # 37) off of valve.
5. With pliers grasp a rib on Rotor End Plug (Page 17, item # 14) and pull out of valve body.
6. With a screwdriver (See fig. 2) insert under Rotor (Page 16, item # 9) and pry rotor from Cage (Page 16, item
# 2).
7. With the cage puller tool (Part # 19640), insert into cage (See fig. 3) and insert screwdriver thru hole in puller
and pry cage valve body. Use care as Inlet and Outlet Molded Seal (Page 16, item #’s 3 and 4) may fall from
cage as it is removed from valve body.
FIG. 2 FIG. 3

8. To install cage and rotor, replace and lubricate (Silicone grease) 4 rotor Quad Ring Seals (Page 16 & 17, item
#’s 10, 11, 12, 13), use care to assure that quad ring seals are not twisted around the rotor. Replace and
lubricate (Silicone grease) 4 cage O-Ring Seals (Page 17, item #’s 5, 6, 7, 8). Install rotor until it snaps into
cage. Face rotor ports to large openings of cage; use a slight back and forth rotation of rotor to assist in seating
the rotor quad ring seals properly in cage.

Page 28
Printed in U.S.A.
TwinFlo100e
How to Disassemble and/or Assemble (Cont’d.)

9. Replace and lubricate (Silicone grease) molded inlet and outlet seals and place on large openings of cage.
Note there is only one correct position for each molded inlet outlet seals to be placed on cage. Keep the
molded inlet and outlet seals facing up until cage and rotor is inside valve body then rotate 180 to properly
position cage in valve body. Push rotor flush with valve body face.
10. Replace and lubricate (Silicone grease) the Quad Seal (Page 17, item # 15) and O-Ring Seal (Page 17, item
# 18) on end plug. To replace quad seal, pull out rotor drive shaft from end plug. Install new quad seal into
bottom of end plug. Leave rotor drive shaft out of end plug.
11. Place rotor drive shaft arms into mating slots in rotor. There is only one correct position. Note: The thickest arm
of rotor drive shaft should be in odd slot of rotor. Do not force rotor drive shaft arms into slots
12. Push end plug over rotor drive shaft and rotate around until cage pins pick up slots in the end plug, then
continue to push end plug and cage into valve body until end plug is almost flush with valve body face. There
are internal keys in valve that only allow cage to be in only one proper position, a slight rotation may be
necessary to obtain this position.
13. Install retainer plate and secure with 4 screws and cam bearing pin. Install transfer crank on rotor drive shaft.
14. To install backplate be certain that tank 2 is in service and SE Timer is in the BRINE/RINSE position
(regeneration cycle step # 3). Make sure Transfer Link (Page 15, item # 6) is resting on alignment pin. (The
alignment pin is molded at the bottom back of center plate). Rotate Transfer Crank (Page 17, item # 17) to its
lowermost position (See fig. 1) and rotate the Piston Rod (Page 17 item # 24) in the vertical position. Note:
rotate transfer crank in the area indicated in figure 1. Make sure the Drive Roller Pin (Page 17, item # 26) is
inserted in piston rod. Place backplate on valve body; align transfer link into transfer crank.
15. With a magnetic 5/16″ socket and extension, replace 4 screws, plug in meter cable.
16. Return bypass to normal service position.
17. Check for leaks at all seal areas. Cycle valve to each position on both tanks for proper operation. Put control
valve in SERVICE.
E. REMOVE/INSTALL REGENERATION PISTON, SEALS, AND SPACERS
1. Turn off water to control valve.
a. If water softener has a three-valve bypass, first open the valve in the bypass line, and then close the valves
at the inlet and outlet.
b. If water softener has a bypass valve, put it in bypass position.
c. If there is only a shut off valve, close it.
2. Cycle control valve and put tank 2 in SERVICE and SE Timer is in the BRINE/RINSE position (regeneration
cycle step # 3). Unplug meter cable at turbine meter. To unplug meter cable, see letter I. Remove/Install
Turbine Meter.
3. With a magnetic 5/16″ socket and extension, remove 4 Screws (Page 15, item # 31) securing backplate to
valve body, then pull backplate away. The locations of 4 screws are on each side of the Switch Cam (Page 15,
item # 12) in back, below the SE Timer and Gear and Label Assembly (Page15, item # 10) in back.
4. Grasp piston rod and pull End Plug Assembly (Page 17, item # 25) and Regeneration Piston (Page 17, item
# 23) straight out of control valve.
5. Remove all Regeneration Seals and Spacers (Page 17, item #’s 21, 22). There are 4 seals and spacers.
6. Inspect seals and piston for damage, replace as necessary.
7. Lubricate (Silicone grease) regeneration seals and install starting with a spacer then alternate each.
8. Lubricate (Silicone grease) regeneration piston and install into seal/spacer stack.
9. Place rotor drive shaft arms into mating slots in rotor. There is only one correct position. Note; the thickest arm
of rotor drive shaft should be in odd slot of rotor. Do not force rotor drive shaft arms into slots

Page 29
Printed in U.S.A.
TwinFlo100e
How to Disassemble and/or Assemble (Cont’d.)

10. Push end plug over rotor drive shaft and rotate around until cage pins pick up slots in the end plug, then
continue to push end plug and cage into valve body until end plug is almost flush with valve body face. There
are internal keys in valve that only allow cage to be in only one proper position, a slight rotation may be
necessary to obtain this position.
11. Install retainer plate and secure with 4 screws and cam bearing pin. Install transfer crank on rotor drive shaft.
12. To install backplate be certain that tank 2 is in service and SE Timer is in the BRINE/RINSE position
(regeneration cycle step # 3). Make sure Transfer Link (Page 15, item # 6) is resting on alignment pin. (The
alignment pin is molded at the bottom back of center plate). Rotate Transfer Crank (Page 17, item # 17) to its
lowermost position (See fig. 1) and rotate the Piston Rod (Page 17 item # 24) in the vertical position. Note:
rotate transfer crank in the area indicated in figure 1. Make sure the Drive Roller Pin (Page 17, item # 26) is
inserted in piston rod. Place backplate on valve body; align transfer link into transfer crank.
13. With a magnetic 5/16″ socket and extension, replace 4 screws, plug in meter cable.
14. Return bypass to normal service position.
15. Check for leaks at all seal areas. Cycle valve to each position on both tanks for proper operation. Put control
valve in SERVICE position.
F. REMOVE/INSTALL BRINE VALVE
1. Turn off water to control valve.
a. If water softener has a three-valve bypass, first open the valve in the bypass line, and then close the valves
at the inlet and outlet.
b. If water softener has a bypass valve, put it in bypass position.
c. If there is only a shut off valve, close it.
2. Cycle control valve and put tank 2 in SERVICE and SE Timer is in the BRINE/RINSE position (regeneration
cycle step # 3). Unplug meter cable at turbine meter. To unplug meter cable, see letter I. Remove/Install
Turbine Meter.
3. With a magnetic 5/16″ socket and extension, remove 4 Screws (Page 15, item # 34) securing backplate to
valve body, then pull backplate away. The locations of 4 screws are on each side of the Switch Cam (Page 15,
item # 12) in back, below the SE Timer and Gear and Label Assembly (Page 15, item # 10) in back.
4. Grasp Brine Valve Stem (Page 17, item # 27) with pliers and pull out of control valve, save the white Brine
Valve Spacer (Page 17, item # 36).
5. Remove and replace bottom O-Ring Seal (Page 17, item # 29) of brine valve assembly. Note: this o-ring
usually stays in valve body when brine valve is pulled out.
6. Lubricate (Silicone grease) o-ring on brine valve assembly and press into valve body. Install white brine valve
spacer over brine valve, top of brine valve spacer should be flush with valve body face.
7. Install retainer plate and secure with 4 screws and cam bearing pin. Install transfer crank on rotor drive shaft.
8. To install backplate be certain that tank 2 is in service and SE Timer is in the BRINE/RINSE position
(regeneration cycle step # 3). Make sure Transfer Link (Page 15, item # 6) is resting on alignment pin. (The
alignment pin is molded at the bottom back of center plate). Rotate Transfer Crank (Page 17, item # 17) to its
lowermost position (See fig. 1) and rotate the Piston Rod (Page 17 item # 24) in the vertical position. Note:
rotate transfer crank in the area indicated in figure 1. Make sure the Drive Roller Pin (Page 17, item # 26) is
inserted in piston rod. Place backplate on valve body; align transfer link into transfer crank.
9. With a magnetic 5/16″ socket and extension, replace 4 screws, plug in meter cable.
10. Return bypass to normal service position.
11. Check for leaks at all seal areas. Cycle valve to each position on both tanks for proper operation. Put control
valve in SERVICE position.

Page 30
Printed in U.S.A.
TwinFlo100e
How to Disassemble and/or Assemble (Cont’d.)

G. REMOVE /INSTALL INJECTOR ASSEMBLY


1. Turn off water to control valve.
a. If water softener has a three-valve bypass, first open the valve in the bypass line, and then close the valves
at the inlet and outlet.
b. If water softener has a bypass valve, put it in bypass position.
c. If there is only a shut off valve, close it.
2. Cycle control valve to RINSE (Regeneration cycle step # 1) position to relieve pressure in control valve. Unplug
electrical cord from outlet.
3. With a 5/16″ nut driver remove 2 Screws (Page 17, item # 49) securing Injector Cover (Page 17, item # 48).
Remove injector cover and discard O-Ring Seal (Page 17, item # 47). Pry Injector Nozzle and Throat (Page
17, item #’s 45, 46) assembly from control valve with a screwdriver. Note: There is a slot that goes around
injector nozzle to pry with a screwdriver.
4. Push in new injector nozzle and throat assembly until it snaps into control valve. Clean or replace Injector
Screen (Page 17, item # 43).
5. Lubricate (Silicone grease) new o-ring seal place on injector pad. Place injector cover on control valve, line up
screw holes and tighten securely with 2 screws.
6. Return bypass to normal service position.
7. Check for leaks at all seal areas. Cycle valve to each position on both tanks for proper operation. Put control
valve in SERVCE position.
H. REMOVE/INSTALL CONTROL VALVE
1.Turn off water to control valve.
a. If water softener has a three-valve bypass, first open the valve in the bypass line, and then close the valves
at the inlet and outlet.
b. If water softener has a bypass valve, put it in bypass position.
c. If there is only a shut off valve, close it.
2. Cycle control valve to RINSE (Regeneration cycle step # 1) position to relieve pressure in control valve. Unplug
electrical cord from outlet.
3. With a 1/4″ nut driver remove 2 Screws (Page 19, item # 7) and Mounting Clips (Page 19, item # 6) on side of
control valve at either Adapter Assembly (Page 19, item # 2).
4. Pull resin tank with adapter assembly away from control valve.
5. Temporarily support control valve, and repeat steps 2 and 3 for remaining adapter.
6. With a 1/4″ nut driver remove 2 screws and clips from meter at the yoke or bypass.
7. Pull valve and meter away from plumbing connections.
8. Replace and lubricate (Silicone grease) O-Ring Seals (Page 20, item # 5) on meter into yoke or bypass.
Attach with clips and screws, being certain clips are seated firmly against meter body.
9. Replace and lubricate (Silicone grease) o-ring seals on all Couplings (Page 19, item # 5) and install in control
valve.
10. Push resin tank and adapter assembly into couplings that are in control valve and with a 1/4″ nut driver attach
clips and screws, being certain clips are seated firmly against adapter assembly.
11. Repeat steps 8 and 9 for remaining resin tank.
12. Return bypass to normal service position.
13. Check for leaks at all seal areas. Cycle valve to each position on both tanks for proper operation. Put control
valve in SERVICE position.

Page 31
Printed in U.S.A.
TwinFlo100e
How to Disassemble and/or Assemble (Cont’d.)

I. REMOVE/INSTALL TURBINE METER


1. Turn off water to control valve.
a. If water softener has a three-valve bypass, first open the valve in the bypass line, and then close the valves
at the inlet and outlet.
b. If water softener has a bypass valve, put it in bypass position.
c. If there is only a shut off valve, close it.
2. Cycle control valve to RINSE (Regeneration cycle step # 1) position to relieve pressure in control valve. Unplug
electrical cord from outlet.
3. With a 1/4″ nut driver remove 2 Screws (Page19, item # 2) and Flow Meter Clip (Page 19, item # 3) securing
turbine meter to control valve and yoke or bypass.
4. Pull meter out from control valve and bypass or yoke. Turn turbine meter upside down.
5. Remove Meter Cable (Page19, item # 4) Use a screwdriver at the bottom of meter (turbine or outlet side) push
down the snap clip on the meter cable and pull out cable from top of turbine.
6. Replace and lubricate (Silicone grease) O-Ring Seals (Page 19, item # 8) on turbine meter and install to
control valve and into yoke or bypass. With a 1/4″ nut driver attach clips and screws, being certain clips are
seated firmly against turbine meter.
7. Install meter cable into turbine meter.
8. Return bypass to normal service position.
9. Plug electrical cord into outlet. Check for leaks at all seal areas. Put control valve in SERVICE position.

Page 32
Printed in U.S.A.
TwinFlo100e
Service Assemblies

BRINE LINE FLOW CONTROLS (BLFC) METER MODULE


60022-12 Model 1600 with .125 GPM Flow Control 60626 3/4 Turbine Meter
60022-25 Model 1600 with .25 GPM Flow Control
60022-50 Model 1600 with .50 GPM Flow Control PISTON
60112 Upper Piston Assembly Downflow
BRINE VALVE 60112-60 Upper Piston Assembly Upflow
60350 Brine Valve
POWER HEAD
CAGE & ROTOR 60429-03 Powerhead 110V, 60 Hz
60147 Cage and Rotor Kit 60429-04 Powerhead 220V, 50 Hz
19314 Lower Cage Assembly
SAFETY BRINE VALVE
COLLECTORS, UPPER 60014 2310 Plastic
18280 1″ Standard Slot (.010 - .012 slot size) 60027-FFA 2300 Brass Fitting Facing Arm
18280-01 1″ Wide Slot (.019 - .022 slot size) 60027-FFS 2300 Brass Fitting Facing Stud
18280-02 1″ Narrow Slot (.007 - .009 slot size)
SALES & SERVICE AIDS
COVER 40237 TwinFlo 100 Brochure
48260-00 Smoked Cover 40249 Service Manual
16700 Product Line Brochure
DISTRIBUTORS
60795 -00 1″ x 72″ Standard Slot SEALS & SPACERS
(.010 - .012 slot size) 60148 Upper Seal and Spacer Kit
60795-01 1″ x 72″ Wide Slot (.019 - .022 slot size)
60795-02 1″ x 72″ Narrow Slot TIMER
(.007 - .009 slot size) 60327-01 SE Timer Assembly

DRAIN LINE FLOW CONTROLS YOKES


60705 - Drain Line Flow Control 13708 3/4″ NPT
13708-10 3/4″ BSP
FLOW CONTROL WASHERS 13708NP 3/4″ NPT, Nickel Plated
Brine Line Flow Controls 13708-10NP 3/4″ BSP, Nickel Plated
17307 .125 GPM 13708-45 3/4″ Sweat
12094 .25 GPM 13708-45NP 3/4″ Sweat, Nickel Plated
10759 .50 GPM 13708-40 1″ Sweat
Drain Line Flow Controls 13708-40NP 1″ Sweat, Nickel Plated
19153 .06 GPM 13398 1″ NPT
19151 .08 GPM 13398-10 1″ BSP
19152 1.0 GPM 13398NP 1″ NPT, Nickel Plated
12085 1.2 GPM 13398-10NP 1″ BSP, Nickel Plated
19150 1.3 GPM 18706 1″ Plastic, MNPT
12086 1.5 GPM 18706-10 1″ Plastic, MBSP
19149 1.7 GPM 18706-02 3/4″ Plastic, MNPT
12087 2.0 GPM 18706-12 3/4″ Plastic, MBSP
12088 2.4 GPM 19275 3/4″ 90° Angle, NPT
19275-10 3/4″ 90° Angle, BSP
INJECTORS (1610) 19275NP 3/4″ 90° Angle, NPT, Nickel Plated
18272-000 #000 Brown Injector 19275-10NP 3/4″ 90° Angle, BSP, Nickel Plated
18272-00 #00 Violet Injector 19275-45 3/4″ 90° Angle Sweat
18272-0 #0 Red Injector 19275-45NP 3/4″ 90° Angle Sweat, Nickel Plated
18272-1 #1 White Injector 19620-01 90° Adapter Coupling
18272-2 #2 Blue Injector

Page 33
Printed in U.S.A.
Notes
P/N 40249 Rev. 2 9/99 Printed 11/99

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