User S Guide: Dell SE2216H Dell SE2216HM Dell SE2216HV
User S Guide: Dell SE2216H Dell SE2216HM Dell SE2216HV
Dell SE2216H
Dell SE2216HM
Dell SE2216HV
2
Contents
About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Monitor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Maintenance Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Product-Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Contact Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
4
About Your Monitor
Package Contents
Your monitor ships with all the components shown below. Ensure that you have
received all the components and Contact Dell if anything is missing.
NOTE: Some items may be optional and may not ship with your monitor. Some
features or media may not be available in certain countries.
• Display
• Stand Riser
• Stand Base
• VGA Cable
1 Function buttons To access the OSD menu and change the settings if required.
For more information, see Operating the Monitor.
2 Power On/Off To turn the monitor On or Off.
button (with LED Solid white light indicates that the monitor is turned on and
indicator) functioning normally. Blinking white light indicates that the
monitor is in Standby Mode.
N
OTE: For displays with glossy bezels the user should consider the placement of
the display as the bezel may cause disturbing reflections from surrounding light
and bright surfaces.
Pin Assignments
15-pin D-Sub connector
Flat-Panel Specifications
Model number SE2216H / SE2216HM /
SE2216HV
Screen type Active matrix - TFT LCD
Panel Type Vertical Alignment
Viewable image
Diagonal 546.1 mm (21.5 in.)
Horizontal Active Area 476.064 mm (18.74 in.)
Vertical Active Area 267.786 mm (10.54 in.)
Area 127483.27 mm2 (197.52 in.2)
Pixel pitch 0.24795 x 0.24795 mm
Viewing angle:
Horizontal 178° typical
Vertical 178° typical
Luminance output 250 cd/m² (typical)
Contrast ratio 3000 to 1 (typical)
Dynamic Contrast ratio 8,000,000 to 1 (typical) *
Faceplate coating Antiglare with hard-coating 3H
Backlight LED light bar system
Response Time 12 ms typical (grey to grey)
Color Depth 16.7 mil colors
Color Gamut 84 % (typical) **
* Based on estimation.
** S
E2216H / SE2216HM / SE2216HV color gamut (typical) is based on CIE1976 (84 %)
and CIE1931 (72 %) test standards.
Electrical Specifications
Model number SE2216H / SE2216HM SE2216HV
Video input signals • Analog RGB: 0.7 Volts • Analog RGB: 0.7 Volts
± 5 %, 75 ohm input ± 5 %, 75 ohm input
impedance impedance
• HDMI, 600mV for each
differential line, 100 ohm
input impedance per
differential pair
Synchronization input Separate horizontal and vertical synchronizations, polarity-free
signals TTL level, SOG (Composite SYNC on green)
AC input voltage / 100 VAC to 240 VAC / 50 Hz or 60 Hz ± 3 Hz / 1.0 A (typical)
frequency / current
Inrush current 120 V: 30 A (Max.)
240 V: 60 A (Max.)
Power Consumption 0.2 W (Off Mode)1
0.3 W (Standby Mode)1
15.5 W (On Mode)1
24 W (Max)2
15.1 W (Pon)3
48.6 kWh (TEC)3
1
As defined in EU 2019/2021 and EU 2019/2013.
2
Max brightness and contrast setting.
3
Pon : Power consumption of On Mode measured with reference to Energy Star test method.
TEC: Total energy consumption in kWh measured with reference to Energy Star test method.
This document is informational only and reflects laboratory performance. Your product
may perform differently, depending on the software, components, and peripherals you
ordered, and shall have no obligation to update such information. Accordingly, the
customer should not rely upon this information in making decisions about electrical
tolerances or otherwise. No warranty as to accuracy or completeness is expressed or
implied.
Physical Characteristics
The following table lists the monitor's physical characteristics:
Model number SE2216H / SE2216HM SE2216HV
Connector type • 15-pin D-subminiature • 15-pin D-subminiature
(Black connector); (Black connector)
• HDMI
Signal cable type • Analog: D-Sub, 15 pins; • Analog: D-Sub, 15 pins
• Digital: HDMI, 19 pins
(cable not included)
Dimensions: (with stand)
Weight:
Environmental Characteristics
The following table lists the environmental conditions for your monitor:
Model number SE2216H / SE2216HM / SE2216HV
Temperature
• Operating 0 °C to 40 °C (32 °F to 104 °F)
• Non-operating Storage: -20 °C to 60 °C (-4 °F to 140 °F)
Shipping: -20 °C to 60 °C (-4 °F to 140 °F)
Humidity
• Operating 10 % to 80 % (non-condensing)
• Non-operating Storage: 5 % to 90 % (non-condensing)
Shipping: 5 % to 90 % (non-condensing)
Altitude
• Operating 5,000 m (16,404 ft) max
• Non-operating 12,191 m (40,000 ft) max
Thermal dissipation 81.9 BTU/hour (maximum)
61.4 BTU/hour (typical)
Maintenance Guidelines
Caring for Your Monitor
CAUTION: Read and follow the safety instructions before cleaning the
monitor.
CAUTION: Before cleaning the monitor, unplug the monitor power
cable from the electrical outlet.
For best practices, follow these instructions while unpacking, cleaning, or handling your
monitor:
• To clean your antistatic screen, slightly dampen a soft and clean cloth with water. If
possible, use a special screen-cleaning tissue or solution suitable for the antistatic
coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed
air.
• Use a slightly dampened, warm cloth to clean the plastics. Avoid using detergent of
any kind as some detergents leave a milky film on the plastics.
• If you notice a white powder when you unpack your monitor, wipe it off with a
cloth. This white powder occurs during the shipping of the monitor.
• Handle your monitor with care as a darker-colored monitor may scratch and show
white scuff marks more than a lighter-colored monitor.
• To help maintain the best image quality on your monitor, use a dynamically
changing screen saver and power off your monitor when not in use.
a. Place the monitor on a soft cloth or cushion near the edge of desk.
b. Align the stand assembly bracket to the monitor groove.
c. Insert the bracket towards monitor until it locks in place.
SE2216HV:
NOTE: The graphics are used for the purpose of illustration only. Appearance on the
computer may vary.
After attaching all necessary cables to your monitor and computer, (See Connecting
Your Monitor for cable attachment), organize all cables as shown above.
1. Place the monitor on a soft cloth or cushion near the edge of desk.
2. Use a long and thin screwdriver to push the release latch located in a
hole just above the stand.
3. Once the latch is released, remove the base away from the monitor.
Front-Panel Keys
Auto Select Select this option to scan for available input signals.
VGA Select VGA input when you are using the analog (VGA)
connector. Push to select the VGA Input Source.
HDMI Select HDMI input when you are using the HDMI connector.
Push to select the HDMI Input Source.
Reset Other Select this option to restore default other settings, such as DDC/CI.
Settings
Factory Reset Resets all OSD settings to the factory preset values.
This means that the monitor cannot synchronize with the signal that it is receiving from
the computer. See Monitor Specifications for the horizontal and vertical frequency
ranges addressable by this monitor. Recommended mode is 1920 x 1080.
You will see the following message before the DDC/CI function is disabled.
Activate the computer and wake up the monitor to gain access to the OSD.
NOTE: The stand base is detached when the monitor is shipped from the factory.
Self-Test
Your monitor provides a self-test feature that allows you to check whether your monitor
is functioning properly. If your monitor and computer are properly connected but the
monitor screen remains dark, run the monitor self-test by performing the following steps:
1. Turn off both your computer and the monitor.
2. Unplug the video cable from the back of the computer. To ensure proper Self-Test
operation, remove both VGA and HDMI cables from the back of computer.
3. Turn on the monitor.
The floating dialog box should appear on-screen (against a black background) if
the monitor cannot sense a video signal and is working correctly. While in self-test
mode, the power LED remains white. Also, depending upon the selected input, one
of the dialogs shown below will continuously scroll through the screen.
56 Troubleshooting
4. This message also appears during normal system operation, if the video cable
becomes disconnected or damaged. The monitor will enter Standby mode after
5 minutes if left at this state.
5. Turn off your monitor and reconnect the video cable; then turn on both your
computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your
video controller and computer, because your monitor is functioning properly.
Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the screen
abnormality you are experiencing is an inherent problem with your monitor, or with your
computer and video card.
NOTE: You can run the built-in diagnostics only when the video cable is unplugged
and the monitor is in self-test mode.
To run the built-in diagnostics:
1. Ensure that the screen is clean (no dust particles on the surface of the screen).
2. Unplug the video cable(s) from the back of the computer or monitor. The
monitor then goes into the self-test mode.
3. Press and hold the Button 1 and Button 4 on the front panel simultaneously
for 2 seconds. A gray screen appears.
4. Carefully inspect the screen for abnormalities.
5. Press the Button 4 on the front panel again. The color of the screen changes
to red.
6. Inspect the display for any abnormalities.
7. Repeat steps 5 and 6 to inspect the display in green, blue, black, white screens.
The test is complete when the Text screen appears. To exit, press the Button 4 again.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool,
the monitor is functioning properly. Check the video card and computer.
Troubleshooting 57
Common Problems
The following table provides general information about common monitor problems you
might encounter and the possible solutions.
Common symptoms What you Possible solutions
experience
No video/Power LED No picture • Ensure that the video cable
off connecting the monitor and the
computer is properly connected and
secure.
• Verify that the power outlet is
functioning properly using any other
electrical equipment.
• Ensure that the power button is
depressed fully.
• Ensure that the correct Input Source
is selected using the Input Source
Select button.
• Check the “Power LED Button” option
under Energy in OSD Menu.
No video/Power LED No picture or no • Increase brightness & contrast controls
on brightness via OSD.
• Perform monitor self-test feature
check.
• Check for bent or broken pins in the
video cable connector.
• Ensure that the correct Input Source
is selected using the Input Source
Select menu.
• Run the built-in diagnostics.
Poor focus Picture is fuzzy, blurry, • Perform Auto Adjust via OSD.
or ghosting • Adjust the Phase and Pixel Clock
controls via OSD.
• Eliminate video extension cables.
• Reset the monitor to Factory Settings.
• Change the video resolution to the
correct aspect ratio (16:9).
Shaky/Jittery video Wavy picture or fine • Perform Auto Adjust via OSD.
movement • Adjust the Phase and Pixel Clock
controls via OSD.
• Reset the monitor to Factory Settings.
• Check environmental factors.
• Relocate the monitor and test in
another room.
58 Troubleshooting
Missing pixels LCD screen has spots • Cycle power on-off.
• Pixel that is permanently off is a
natural defect that can occur in LCD
technology.
For more information about Dell
Monitor Quality and Pixel Policy, see
Dell Support site at:
http://www.dell.com/support/monitors.
Stuck-on pixels LCD screen has bright • Cycle power on-off.
spots • Pixel that is permanently off is a
natural defect that can occur in LCD
technology.
For more information on Dell Monitor
Quality and Pixel Policy, see Dell
Support site at:
http://www.dell.com/support/monitors.
Brightness problems Picture too dim or too • Reset the monitor to Factory Settings.
bright • Auto Adjust via OSD.
• Adjust brightness and contrast
controls using OSD.
Geometric distortion Screen not centered • Reset the monitor to Factory Settings.
correctly • Auto Adjust via OSD.
• Adjust horizontal and vertical controls
using OSD.
NOTE: When using ‘HDMI’, the
positioning adjustments are not
available.
Horizontal/Vertical lines Screen has one or • Reset the monitor to Factory Settings.
more lines • Perform Auto Adjust via OSD.
• Adjust Phase and Pixel Clock controls
via OSD.
• Perform monitor self-test feature
check and determine if these lines are
also in self-test mode.
• Check for bent or broken pins in the
video cable connector.
NOTE: When using ‘HDMI’, the Pixel
Clock and Phase adjustments are not
available.
Troubleshooting 59
Synchronization Screen is scrambled or • Reset the monitor to Factory Settings.
problems appears torn • Perform Auto Adjust via OSD.
• Adjust Phase and Pixel Clock controls
via OSD.
• Perform monitor self-test feature
check to determine if the scrambled
screen appears in self-test mode.
• Check for bent or broken pins in the
video cable connector.
• Restart the computer in the safe mode.
Safety-related issues Visible signs of smoke • Do not perform any troubleshooting
or sparks steps.
• Contact Dell immediately.
Intermittent problems Monitor malfunctions • Ensure that the video cable
on & off connecting the monitor to the
computer is connected properly and
is secure.
• Reset the monitor to Factory Settings.
• Perform monitor self-test feature
check to determine if the intermittent
problem occurs in self-test mode.
Missing color Picture missing color • Perform monitor self-test feature
check.
• Ensure that the video cable
connecting the monitor to the
computer is connected properly and
is secure.
• Check for bent or broken pins in the
video cable connector.
Wrong color Picture color not good • Change the Color Setting Mode in the
Color Settings OSD to Graphics or
Video depending on the application.
• Try different Color Preset Settings
in Color Settings OSD. Adjust R/G/B
value in Color Settings OSD if the
Color Management is turned off.
• Change the Input Color Format to PC
RGB or YPbPr in the Advance Setting
OSD.
Image retention from Faint shadow from the • Set the screen to turn off after a few
a static image left on static image displayed minutes of screen idle time. These
the monitor for a long appears on the screen can be adjusted in Windows Power
period of time Options or Mac Energy Saver setting.
• Alternatively, use a dynamically
changing screensaver.
NOTE: When choosing HDMI mode, the Auto Adjust function is not available.
60 Troubleshooting
Product-Specific Problems
Specific Symptoms What You Possible Solutions
Experience
Screen image is too Image is centered on • Check the Aspect Ratio setting in the
small screen, but does not Display OSD.
fill entire viewing area • Reset the monitor to Factory Settings.
Cannot adjust the OSD does not appear • Turn off the monitor, unplug the
monitor with the on the screen power cord, plug back, and then turn
buttons on the front on the monitor.
panel • Check whether the OSD menu is
locked. If yes, press and hold the
button beside the Power button
for 10 seconds to unlock (for more
information, see Lock).
No Input Signal when No picture, the LED • Check the signal source. Ensure that
user controls are light is white. When the computer is not in the power
pressed you press “up”, “down” saving mode by moving the mouse or
or “Menu” key, the pressing any key on the keyboard.
message “ No input • Check whether the signal cable is
signal” will appear. plugged in properly. Re-plug the
signal cable if necessary.
• Reset the computer or video player.
The picture does not The picture cannot fill • Due to different video formats (aspect
fill the entire screen the height or width of ratio) of DVDs, the monitor may
the screen display in full screen.
• Run the built-in diagnostics.
Troubleshooting 61
Appendix
Safety Instructions
WARNING: Use of controls, adjustments, or procedures other than
those specified in this documentation may result in exposure to shock,
electrical hazards, and/or mechanical hazards.
For information on safety instructions, see the Product Information Guide.
Contact Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active Internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services may not be available in
your area.
To get online monitor support content, visit https://www.dell.com/support/monitors.
To contact Dell for sales, technical support, or customer service issues:
1. Visit https://www.dell.com/support.
2. Verify your country or region in the Choose A Country/Region drop-down menu
at the top left of the page.
3. Click Contact Us on the top left side of the page.
4. Select the appropriate service or support link based on your need.
5. Choose the method of contacting Dell that is convenient for you.
62 Appendix