Decimal Value Hex Value Cause Diagnostics Explanation
This document provides error codes and explanations for why a terminal adapter may not be able to connect. Some codes indicate issues like an unassigned phone number, no route to the destination, the user being busy, or network outages. The codes help identify where the problem occurs and whether it is temporary.
Decimal Value Hex Value Cause Diagnostics Explanation
This document provides error codes and explanations for why a terminal adapter may not be able to connect. Some codes indicate issues like an unassigned phone number, no route to the destination, the user being busy, or network outages. The codes help identify where the problem occurs and whether it is temporary.
Useful codes, if you can get your terminal adapter to issue them (tip, its S register 112 on Chase
terminal adapters). This way, you know why your TA doesn't get through.
Decimal Hex Cause Diagnostics Explanation
Value Value 1 01 Unallocated Note 10 The ISDN number was sent to the (unassigned) number switch in the correct format; however, the number is not assigned to any destination equipment. 2 02 No route to specified Transit network The ISDN exchange is asked to route transit network identity (Note 9) the call through an unrecognized intermediate network. 3 03 No route to destination Note 10 The call was routed through an intermediate network that does not serve the destination address. 6 06 Channel unacceptable The service quality of the specified channel is insufficient to accept the connection. 7 07 Call awarded and The user is assigned an incoming call being delivered in an that is being connected to an already- established channel established call channel. 16 10 Normal call clearing Note 10 Normal call clearing has occurred. 17 11 User busy The called system acknowledges the connection request but is unable to accept the call because all B channels are in use. 18 12 No user responding The connection cannot be completed because the destination does not respond to the call. 19 13 No answer from user The destination responds to the (user alerted) connection request but fails to complete the connection within the prescribed time. The problem is at the remote end of the connection. 21 15 Call rejected Note 10. User The destination is capable of supplied accepting the call but rejected the call diagnostic (Note for an unknown reason. 4) 22 16 Number changed The ISDN number used to set up the call is not assigned to any system. 26 1A Non-selected user The destination is capable of clearing accepting the call but rejected the call because it was not assigned to the user. 27 1B Designation out of The destination cannot be reached order because the interface is not functioning correctly, and a signaling message cannot be delivered. This might be a temporary condition, but it could last for an extended period of time. For example, the remote equipment might be turned off. 28 1C Invalid number format The connection could be established because the destination address was presented in an unrecognizable format or because the destination address was incomplete. 29 1D Facility rejected Facility The facility requested by the user identification cannot be provided by the network. (Note 1) 30 1E Response to STATUS The status message was generated in ENQUIRY direct response to the prior receipt of a status enquiry message. 31 1F Normal, unspecified Reports the occurrence of a normal event when no standard cause applies. No action required. 34 22 No circuit/channel The connection cannot be established available because no appropriate channel is available to take the call. 38 26 Network out of order The destination cannot be reached because the network is not functioning correctly, and the condition might last for an extended period of time. An immediate reconnect attempt will probably be unsuccessful. 41 29 Temporary failure An error occurred because the network is not functioning correctly. The problem will be resolved shortly. 42 2A Switching equipment The destination cannot be reached congestion because the network switching equipment is temporarily overloaded. 43 2B Access information Discarded The network cannot provide the discarded information requested access information. element identifier(s) (Note 5) 44 2C Requested The remote equipment cannot circuit/channel not provide the requested channel for an available unknown reason. This might be a temporary problem. 47 2F Resources The requested channel or service is unavailable, unavailable for an unknown reason. unspecified This might be a temporary problem. 49 31 Quality of service The requested quality of service unavailable cannot be provided by the network. This might be a subscription problem. 50 32 Requested facility not Facility The remote equipment supports the subscribed identification requested supplementary service by (Note 1) subscription only. 57 39 Bearer capability not Note 3 The user requested a bearer authorized capability that the network provides, but the user is not authorized to use it. This might be a subscription problem. 58 3A Bearer capability not Note 3 The network normally provides the presently available requested bearer capability, but it is unavailable at the present time. This might be due to a temporary network problem or to a subscription problem. 63 3F Service or option not The network or remote equipment available, unspecified was unable to provide the requested service option for an unspecified reason. This might be a subscription problem. 65 41 Bearer capability not Note 3 The network cannot provide the implemented bearer capability requested by the user. 66 42 Channel type not Channel Type The network or the destination implemented (Note 6) equipment does not support the requested channel type. 69 45 Requested facility not Facility The remote equipment does not implemented Identification support the requested supplementary (Note 1) service. 70 46 Only restricted digital The network is unable to provide information bearer unrestricted digital information capability is available bearer capability. 79 4F Service or option not The network or remote equipment is implemented, unable to provide the requested unspecified service option for an unspecified reason. This might be a subscription problem. 81 51 Invalid call reference The remote equipment received a call value with a call reference that is not currently in use on the user-network interface. 82 52 Identified channel Channel identity The receiving equipment is requested does not exist to use a channel that is not activated on the interface for calls. 83 53 A suspended call The network received a call resume exists, but this call request. The call resume request identity does not contained a Call Identify information element that indicates that the call identity is being used for a suspended call. 84 54 Call identity in use The network received a call resume request. The call resume request contained a Call Identify information element that indicates that it is in use for a suspended call. 85 55 No call suspended The network received a call resume request when there was not a suspended call pending. This might be a transient error that will be resolved by successive call retries. 86 56 Call having the Clearing cause The network received a call resume requested call identity request. The call resume request has been cleared contained a Call Identity information element, which once indicated a suspended call. However, the suspended call was cleared either by timeout or by the remote user. 88 58 Incompatible Incompatible Indicates that an attempt was made to destination parameter (Note connect to non-ISDN equipment. For 2) example, to an analog line. 91 5B Invalid transit network The ISDN exchange was asked to selection route the call through an unrecognized intermediate network. 95 5F Invalid message, An invalid message was received, unspecified and no standard cause applies. This is usually due to a D-channel error. If this error occurs systematically, report it to your ISDN service provider. 96 60 Mandatory Information The receiving equipment received a information element is element message that did not include one of missing identifier(s) the mandatory information elements. (Note 5) This is usually due to a D-channel error. If this error occurs systematically, report it to your ISDN service provider. 97 61 Message type non- Message type The receiving equipment received an existent or not unrecognized message, either implemented because the message type was invalid or because the message type was valid but not supported. The cause is due to either a problem with the remote configuration or a problem with the local D channel. 98 62 Message not Message type The remote equipment received an compatible with call invalid message, and no standard state or message type cause applies. This cause is due to a non-existent or not D-channel error. If this error occurs implemented systematically, report it to your ISDN service provider. 99 63 Information element Information The remote equipment received a non-existent or not element message that includes information implemented identifier(s) elements, which were not recognized. (Notes 5, 7) This is usually due to a D-channel error. If this error occurs systematically, report it to your ISDN service provider. 100 64 Invalid information Information The remote equipment received a element contents element message that includes invalid identifier(s) information in the information (Note 5) element. This is usually due to a D- channel error. 101 65 Message not Message type The remote equipment received an compatible with call unexpected message that does not state correspond to the current state of the connection. This is usually due to a D-channel error. 102 66 Recovery on timer Timer number An error-handling (recovery) expires (Note 8) procedure was initiated by a timer expiry. This is usually a temporary problem. 111 6F Protocol error, An unspecified D-channel error when unspecified no other standard cause applies. 127 7F Internetworking, An event occurred, but the network unspecified does not provide causes for the action that it takes. The precise problem is unknown.