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Course Title: Emotional Intelligence Course Code: OSL E 136: Department of Organization Strategy & Leadership

This document discusses the concept of resilience and how it works. It identifies three key characteristics of resilient people: (1) they face down reality rather than living in trauma, (2) they search for meaning in aspects of life and values, and (3) they continually improvise by making the most of what they have. While some early studies believed resilience was innate, more recent research shows it can be learned and improved through experiences that build strengths and support systems to help overcome challenges. The document provides tips for developing resilience such as positive thinking, learning from failures, helping others, and practicing emotional regulation.

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0% found this document useful (0 votes)
55 views

Course Title: Emotional Intelligence Course Code: OSL E 136: Department of Organization Strategy & Leadership

This document discusses the concept of resilience and how it works. It identifies three key characteristics of resilient people: (1) they face down reality rather than living in trauma, (2) they search for meaning in aspects of life and values, and (3) they continually improvise by making the most of what they have. While some early studies believed resilience was innate, more recent research shows it can be learned and improved through experiences that build strengths and support systems to help overcome challenges. The document provides tips for developing resilience such as positive thinking, learning from failures, helping others, and practicing emotional regulation.

Uploaded by

mahin nur islam
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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DEPARTMENT OF ORGANIZATION STRATEGY & LEADERSHIP

Course Title: Emotional Intelligence


Course Code: OSL E 136

Assignment
On
How Resilience Works

Submitted to:

Md. Rashedur Rahman, Associate Professor


Department of Organization Strategy & Leadership,
Faculty of Business Studies, University of Dhaka

Submitted by:
Albert Gomes 91701027
Nusrat Jahan Moni 91803018
Kazi Sabiha Rijbi 91702047
Sonia Mozahid 91803004
Md. Ahasun Habib 91803012
Md. Nizam Uddin 91803059
Anik Chandra Hazra 91805028
Noshin Afroz Payel 91906044

Date of Submission: 24.05.2021


Executive Summary
The article “How Resilience Works” by Diane L Coutu sheds light on one of the most
important aspects of Emotional Intelligence. As one of Coutu's interviewees puts it, "More
than education, more than experience, more than training, a person's level of resilience
will determine who succeeds and who fails." The writer explores the characteristics of
highly resilient people and comes up with three vital characteristics that are common among
the people who suffer dark days yet snap back taking advantage of whatever has had
happened to them. By facing down reality, searching for meaning in the fact, and the ability
to continually improvise with whatever is available at hand are the three key characteristics of
resilient people. Early studies on resilience believed that some people are just born with it,
however, recent studies proved that resilience can be learned. Like other life skills, it can be
learned and applied in any aspect of life: be it in an organizational context, or personal life.
How resilience works….
Why do some people bounce back from life's hardships while others despair? We can
comprehend resilience by observing our surrounding situation during the crucial time of
Covid-19. If we recall the first phase of the crisis in 2020, we will find many people who lost
their jobs and were displaced, we started work online or from home and did many things in a
different way which we never did before, many people lost their loved ones and there were
many other sad events. Instead of thinking always negative and live in sorrow, we read the
situation well and changed our lifestyle, changed the way of doing work, aimed an objective
or goal to survive and move on to the future for betterment. We realized the reality of
pandemic, understood that we have to survive and move on, and then we started working
with what we have.
Resilience is the process of adapting well in the face of adversity, trauma, tragedy, threats, or
significant types of mental health problems. These issues can arise from anywhere starting
from family to workplace. Resilience involves “bouncing back” from these difficult
experiences. While certain factors might make some individuals more resilient than others,
resilience isn’t necessarily a personality trait that only some people possess. But it can be
learned and practiced in order to lead a peaceful life.
Theories abound about what produces resilience, but three fundamental characteristics seem
to set resilient people and companies apart from others. One or two of these qualities make it
possible to bounce back from hardship, but true resilience requires all three. The first
characteristic is the capacity to accept and face down reality.
Face down reality:
Accept the reality. In looking hard at reality, we prepare ourselves to act in ways that allow
us to endure and survive hardships: We train ourselves how to survive before we ever have to
do so. Rather than living in trauma we realize the reality.
The Search for Meaning:
Resilient people and organizations possess the ability to find meaning in some aspects of life.
And values are just as important as meaning. Build a bridge from the present day to a fuller
and better future and build happy thoughts.
Ritualized Ingenuity/Continually Improvise:
The third building block of resilience is the ability to improvise. Within an arena of personal
capabilities or company rules, the ability to solve problems without the usual or obvious tools
is a great strength. Make most of what we have and start from scratch.
Resilience is constructed with two distinct dimensions: significant adversity and positive
adaptation. It's referring to the means through which we make a positive reaction to adversity.
As we have talked before, the worldwide outbreak of coronavirus disease (COVID-19) is a
source of unexpected stress and adversity for many people. Resilience is helping us get
through and overcome hardship. But resilience is not something we’re born with—it’s built
over time as the experiences we have to interact with our unique, individual genetic makeup.
That’s why we all respond to stress and adversity—like that from the COVID-19 pandemic—
differently.
People who lack resilience are more likely to feel overwhelmed or helpless and rely on
unhealthy coping strategies. Resilient people do experience stress, setbacks, and difficult
emotions, but they tap into their strengths and seek help from support systems to overcome
challenges and work through problems. Resilience empowers them to accept and adapt to a
situation and move forward.
Tips to improve one’s resilience-
 Accept changes.
 Build strong connections with close friends and family members.
 Take care of body and mental health.
 Positive Thinking
 Try not to get affected by people’s words.
 Learn from failures.
 Help others and be proactive.
 Look for opportunities for self-discovery.
 Make every day meaningful.
 Practicing emotional regulation
For resilience, it is important to come out from the crucial mental state, relate a positive
future to set goals, and improvise our resources to achieve it.

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