Consumer Awareness and Services Provided by HDFC Bank To Customers
Consumer Awareness and Services Provided by HDFC Bank To Customers
ON
CONSUMER AWARENESS AND
SERVICES PROVIDED BY HDFC BANK
TO CUSTOMERS
SUBMITTED BY:
SANDEEP SHARMA
Uni. Roll No. 610240544
SUBMITTED TO:
Mrs. Sanmeet Pal Kaur
GUJRAN WALA GURU NANAK INSTITUTE OF
MANAGEMENT & TECHNOLOGY, LUDHIANA
AFFILIATED TO:
PUNJAB TECHNICAL UNIVERSITY,
JALANDHAR
2007-2010
ACKNOWLEDGEMENT
As I write this acknowledgement, I must mention that this is not just a
formal acknowledgement but also a sincere note of thanks and also regard from
my side. I feel a deep sense of gratitude and affection for those who helped and
I feel immense pleasure to give the credit of my project work not only to
one individual as this work is integrated effort of all those who concerned with it. I
want to owe my thanks S. Gunwant Singh Dua (Coordinator) and Mrs. Sanmeet
In the end, I dedicate this effort of mine to those persons who are light of
my life: My Lord Master, My Parents who have been behind every successful
endeavor in my life.
SANDEEP
SHARMA
PREFACE
This project is the result of One month training at HDFC Bank “Bachelor
banking sector. This practical experience helps the students to view the real
organization.
project carried out by me under the guidance of Mrs. Sanmeet Pal Kaur and
Technology in one of my original work and not submitted for above the award of
GAGANDEEP KAUR
Roll No: 80104320027
GGNIMT, Ludhiana
CERTIFICATE
This is to certify that the project title “Consumer Awareness and Services
is being submitted for the partial fulfillment for the award of the Bachelor degree
of my knowledge. This project has not been submitted earlier to this University or
of study.
___________________ _____________________
Project Guide Co-Ordinator
Mrs. Sanmeet Pal Kaur S . Gunwant Singh Dua
CONTENTS
CHAPTER NO. TITLE
Executive Summary
1 Introduction to Study
2 Objectives of the study
3 Research Methodology
4 Data Analysis and Interpretation
5 Findings & Suggestions
6 Conclusions
Bibliography
Annexure