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The document provides answers to multiple-choice questions about QuickBooks Online. It covers topics such as the client onboarding process, chart of accounts, billing options, payroll, customizing forms, and more. Key aspects addressed include gathering client information, importing data, suitable subscription levels, and the recommended first steps for working with a new client in QuickBooks Online.

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0% found this document useful (0 votes)
3K views18 pages

Sections 1, 2, 3, 4, 6

The document provides answers to multiple-choice questions about QuickBooks Online. It covers topics such as the client onboarding process, chart of accounts, billing options, payroll, customizing forms, and more. Key aspects addressed include gathering client information, importing data, suitable subscription levels, and the recommended first steps for working with a new client in QuickBooks Online.

Uploaded by

crimsengreen
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 18

Section 1

Question 1
 Which 4 areas should she focus on to gather information for her client?

Your answer:
✓Who is the client
✓What services does the client need
✓How will the client work be completed
✓When does the client need their work completed

Question 2
 Which 2 actions can help this client quickly transfer her data into her new QuickBooks
Online company?

Your answer:
✓ Use Upload from file tool in the Banking Center to upload banking activity
✓ Import her existing data from Excel lists using the Import Data tool

Question 3
 What is the minimum QuickBooks Online version suitable for Liz's client?

Your answer:
✓QuickBooks Online Plus

Question 4
 Which subscription options, if any, include bank feeds, access from any device at any
time, and integration with a wide range of apps?

Your answer:
✓QuickBooks Online Simple Start, Essentials, Plus, and Advanced
Question 5
 Which of the following organization structure would most benefit from QuickBooks
Online Advanced?

Your answer:
✓Organizations with between 10 and 100 employees and more than 5 users needing access

Question 6
 With ProAdvisor Preferred Pricing, which billing option would you choose if you wanted
Intuit to bill your client?

Your answer:
✓Direct billing

Question 7
 What's the recommended first step to begin working with this client in QuickBooks
Online?

Your answer:
✓Select Add client in QuickBooks Online Accountant

Question 8
 Which 3 reasons could be causing this balance?

Your answer:
✓Opening balance for an inventory item was entered during the setup process
✓The client entered an Opening Balance when creating an Other Current Asset account
✓Opening balances were included when importing customers using the Import data tool

Question 9
 Which 2 statements are true regarding Intuit-approved QuickBooks Online apps?

Your answer:
✓You or your client can add apps to the client's account
✓They must be available via the Apps screen in QuickBooks Online Accountant or
apps.com

Question 10
 What are the first step(s) in the client onboarding workflow?

Your answer:
✓Meeting with client and gathering information

Question 11
 What are the 5 main account types in the Chart of Accounts?

Your answer:
✓Assets
✓Liabilities
✓Income
✓Expenses
✓Equity

Question 12
 When would you recommend merging accounts to a client?

Your answer:
✓When a client has added more than one of the exact same accounts unnecessarily
✓If two accounts are being used for the same thing

Question 13
 Where do you enable account numbers for the QuickBooks Online Chart of accounts?

Your answer:
✓Gear > Account and Settings > Company > Chart of accounts > Enable Account Numbers

Question 14
 What must each product/service item be mapped to?

Your answer:
✓Chart of Accounts list

Section 2
Question 1
 Which option correctly completes Step 2?

Your answer:
✓Select Service

Question 2
 Which statement is true regarding the Preferred Vendor field in Product and Services
items?

Your answer:
✓You can create a new vendor from the product/service information screen

Question 3
 What are 2 ways to add a customer to QuickBooks Online?

Your answer:
✓Sales > Customers > Add New
✓Gear icon > Import Data

Question 4
 Which of the following buttons could you use to add a new vendor or find the link to
import a vendor list into QuickBooks Online?

Your answer:
✓The New Vendor button in the Vendors tab of the Expenses screen

Question 5
 Where should you go to set up a new bank feed or link to a bank account in a client's
QuickBooks Online company?

Your answer:
✓Banking Center

Question 6
 When first setting up sales taxes for a client, what information will be prepopulated?

Your answer:
✓Company address

Question 7
 Which 4 methods allow clients to process digital payments from customers using
QuickBooks Online Payments?

Your answer:
✓Running a card through a card reader attached to a mobile device
✓Entering payments manually as a Receive Payment
✓Entering payments manually as a Sales Receipt
✓Taking client payment via the Pay Now button on an emailed Invoice

Question 8
 Your client wants to open a new QuickBooks Payments merchant account. From inside
QuickBooks Online, where can they go to sign up?

Your answer:
✓In the Payment tab of the Account and Settings

Question 9
 Which 2 team user roles have permission to view and search for apps using the Apps tab
in QuickBooks Online Accountant?

Your answer:
✓Firm Primary Admin
✓Full Access Team User

Question 10
 On which tab in the Apps Center of QuickBooks Online Accountant would Anette find
the apps that are connected to her clients' companies?

Your answer:
✓Firms apps tab

Question 11
 Which steps should be followed to set up the different types of payments accepted from
clients?

Your answer:
✓Gear icon> All Lists > Payment Methods

Question 12
 Which are the 3 payroll options available inside QuickBooks Online companies?

Your answer:
✓QuickBooks Online Core Payroll
✓QuickBooks Online Premium Payroll
✓QuickBooks Online Elite Payroll

Question 13
 Which 3 lists will she find on the All lists window?

Your answer:
✓Chart of Accounts
✓Payment Methods
✓Attachments
Question 14
 Which 3 options for customizing invoices can you access via the Custom Form Styles >
Invoice template?

Your answer:
✓Change invoice color schemes
✓Change invoice fonts
✓Print on letterhead

Section 3
Question 1
 Which part of QuickBooks Online will the new employee not have access to?

Your answer:
✓Employees tab
Question 2
 What could be the reason?

Your answer:
✓Your client has Business view selected in their settings

Question 3
 What are 3 benefits of adding non-QuickBooks Online clients to your Client List in
QuickBooks Online Accountant?

Your answer:
✓You can keep all client contact info, notes, and documents in one place
✓You can access all your ProConnect Tax Online clients from the same dashboard
✓You can create projects and tasks for non-QuickBooks Online clients in the Work tab to
stay on top of important client deadlines

Question 4
 Which file formats can the statement be downloaded in? Select all that apply.

Your answer:
✓CSV
✓PDF

Question 5
 What are the 3 levels of access that can be granted to Team users of QuickBooks Online
Accountant?

Your answer:
✓Full access
✓Basic access
✓Custom access

Question 6
 Which settings should Heather select to give Esther the appropriate access to her firm's
books?

Your answer:
✓C

Question7
 What is the correct process for setting up a recurring project for the same client?

Your answer:
✓Create a new project and select the Repeat button, then set the frequency and duration

Question 8
 Which statement about creating a client request in QuickBooks Online Accountant is
false?

Your answer:
✓The request is not sent to the client's email address unless the Notify client status is
changed

Question 9
 What workflow would you recommend so she can make sure to set aside the money to
pay it when it comes due in 90 days?

Your answer:
✓Create Bill > Pay Bill

Question 10
 Which option correctly fills in these two sentences?

Your answer:
✓1. To match your bank register with your bank statement; 2. the Deposit to account is
Undeposited Funds

Question 11
 What is the correct workflow?

Your answer:
✓Bill > Pay bill

Question 12
 When the Sales Tax feature is enabled in QuickBooks Online, where must you record
sales tax payments?

Your answer:
✓Sales Tax Center

Question 13
 What are 2 tools you can use to identify possible issues in a QuickBooks Online
company?

Your answer:
✓Transaction Journal
✓Audit Log

Question 14
 What are the steps to create a new estimate in QuickBooks Online?

Your answer:
✓Sales > All Sales > New Transaction > Estimate
Section 4
Question 1
 What is the best practice sequence of steps to convert an estimate to a purchase order?

Your answer:
✓Open the estimate, change estimate status to Accepted, select the down arrow next to
Create Invoice, copy to purchase order

Question 2
 When a QuickBooks Online user wants to automatically apply a Credit Memo transaction
to a customer invoice, where must the Automatically Apply Credits checkbox be turned on?

Your answer:
✓Account and Settings > Advanced > Automation

Question 3
 Which feature in QuickBooks Online can Liz use to easily provide this information to
Kathryn?

Your answer:
✓Statement

Question 4
 What are 2 ways to access the vendor credit screen in QuickBooks Online?

Your answer:
✓+ New button > Vendor Credit
✓Expenses Center > New Transaction > Vendor Credit

Question 5
 When might you use the Bank Deposit Transaction?

Your answer:
✓Your client wants to record an SBA loan amount received

Question 6
 Where can a client initiate instant deposits of the available balance in their QuickBooks
Payments account?

Your answer:
✓Account and Settings

Question 7
 To set up Instant Desposits, what must be done first?

Your answer:
✓Link a debit card to your account

Question 8
 Which statement about Journal Entries in QuickBooks Online is true?

Your answer:
✓Your client cannot create an Adjusting Journal Entry

Question 9
 What are 3 benefits of the Pay down credit card feature?

Your answer:
✓It prevents miscategorization of credit card payment transactions
✓It provides easy-to-understand language for non-accountant users
✓It prevents common errors that affect the company's financial statements

Question 10
 Which option completes the 3 missing steps to use the Pay down credit card feature?

Your answer:
✓Pay down credit card, Payee, Save

Question 11
 Which 2 statements are true about the Transfer feature?

Your answer:
✓The Transfer feature can be used to move funds between two balance sheet accounts
✓You can add a memo to the transfer transaction

Question 12
 Which option correctly completes these statements?

Your answer:
✓Match, add, cleared

Question 13
 Where in the Banking Center should she go to find the transaction and correct the error?

Your answer:
✓Categorized

Section 6
Question 1
 Which 3 transactions in QuickBooks Online are reflected in the Accounts Payable Aging
Detail report?

Your answer:
✓Bills
✓Vendor Credits
✓Bill Payments

Question 2
 Which report should you run to list all customers who currently owe balances, and how
old those balances are?

Your answer:
✓Accounts Receivable Aging Summary

Question 3
 Which report should Alicia run to find out which of her customers generated the most
sales last month?

Your answer:
✓Sales by Customer Summary

Question 4
 What are 4 features of the Month-end review tool in QuickBooks Online Accountant?

Your answer:
✓Identifies incomplete expense transactions
✓Includes customizable checklists to help accounting professionals stay on track when
closing a client's books
✓Shows number of unreconciled transactions for specific account balances
✓Includes links to reports commonly reviewed at month end

Question 5
 What are the 2 open issues that can be viewed from the Transaction review tab?

Your answer:
✓Uncategorized transactions
✓Transactions without payees

Question 6
 What are the 3 status options?
Your answer:
✓To do, waiting, done

Question 7
 What are the correct steps to access and begin reclassifying transactions?

Your answer:
✓Accountant Tools > Reclassify transactions

Question 8
 What are the correct steps to begin the Write off invoices process?

Your answer:
✓Accountant Tools > Write off invoices

Question 9
 Where can you find the link to the Voided/Deleted Transactions tool?

Your answer:
✓Accountant Tools

Question 10
 What area in QuickBooks Online is available to help Accountant users easily access
functions and reports needed to close a period?

Your answer:
✓Accountant Tools

Question 11
 Which 3 items are included in the substantiation requirements?
Your answer:
✓Vehicle type, date placed in service, and total mileage (including business, commuting,
and personal)

Question 12
 Which 2 options are benefits of using the Close Books feature?

Your answer:
✓It can prevent users from changing transactions in a closed period
✓It generates a Closing Date Detail report

Question 13
 Which 2 ways can the Exceptions to Closing Date report be accessed?

Your answer:
✓Accountant Tools > Reports > For My Accountant
✓Reports center via the left navigation > For My Accountant

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