1. The document outlines objectives and targets for RPSG's ISO management systems for quality (ISO 9001:2015), environmental (ISO 14001:2015), and health and safety (OSHAS 18001) standards.
2. Key performance indicators are reviewed, including customer satisfaction, process performance, non-conformities, audit results, and supplier performance.
3. Objectives and targets are defined for reducing complaints and risks, ensuring supply security, investigating alternative suppliers, safeguarding the environment, complying with client policies, reducing fuel usage and accidents. Progress towards meeting objectives and targets is evaluated.
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ISO IMS and 22000 Objectives Monitoring
1. The document outlines objectives and targets for RPSG's ISO management systems for quality (ISO 9001:2015), environmental (ISO 14001:2015), and health and safety (OSHAS 18001) standards.
2. Key performance indicators are reviewed, including customer satisfaction, process performance, non-conformities, audit results, and supplier performance.
3. Objectives and targets are defined for reducing complaints and risks, ensuring supply security, investigating alternative suppliers, safeguarding the environment, complying with client policies, reducing fuel usage and accidents. Progress towards meeting objectives and targets is evaluated.
We take content rights seriously. If you suspect this is your content, claim it here.
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RPSG-IMS-REG-06
Rev: 03; Date: 08/07/2018
ISO Objective Monitoring Issue No. 01 Page 1 of 01
Location Date Quarter/Year
Attendees Position Name (√ Alternate sent in place ) CEO Andrew Martin QHSE Manager James Kelly
Actions/ Comments / Suggestions Action and by whom, by when.
1. Introduction to IMS Management Review.
2. Status of Actions from previous management reviews
RPSG-IMS-REG-06 Rev: 03; Date: 08/07/2018 ISO Objective Monitoring Issue No. 01 Page 2 of 01 3. Changes in external and internal issues that are relevant to the IMS (Environmental/Quality/HSE).
4. Information on the performance and effectiveness of the IMS including trends in; a) Customer Satisfaction and feedback from relevant parties.
b) Process performance and conformity
of products and services.
c) Non- Conformities and Corrective
Actions
d) Monitoring and Measuring Results
RPSG-IMS-REG-06 Rev: 03; Date: 08/07/2018 ISO Objective Monitoring Issue No. 01 Page 3 of 01 e) Audit Results
5. Performance of external providers
a) Adequacy of resources.
b) Effectiveness of actions taken to
address risks and opportunities
c) Opportunities for improvement
d) The effectiveness of actions taken to
address
ISO 9001: Objectives Targets Performance Status
2015 Does not Partially Fully Meets Meets Meets - Reduce the number of -To respond to all customer complaints within 24 RPSG-IMS-REG-06 Rev: 03; Date: 08/07/2018 ISO Objective Monitoring Issue No. 01 Page 4 of 01 customers complaints by 10% hours and close off any issues. from the year March 2018 to March 2019. - Reduce Risk and ensure the - Procurement are to have constant security of supply communications and meet each supplier once a quarter.
- To continuously investigate - Procurement team is to continue to network
alternative suppliers who can with different suppliers and to actively meet a improve the quality of RPSG new supplier once a year. products with added reduction in cost. ISO 14001: Objectives Targets 2015 - Safeguard the environment from - All employees are the have COSHH training and each project for future be skilled in all spill clean ups. generations. -Employees are to understand the basic principles of waste recycling and to receive training. - To comply with the client’s - To have weekly meetings with the client environmental policy on each enabling a chance for policy changes to be project. discussed with the client. - Establish RPSG fuel usage to - To reduce fuel consumption by 10% of its enable the organisation to reduce previous years. its consumption. OSHAS Objectives Targets 18001 - Compliance with applicable - Provide RPSG with external communications legislation, regulation and which reference appropriate Health and Safety standards bodies such as IOSH and HSE. -Communicate openly with - All employees are to receive a toolbox talk RPSG-IMS-REG-06 Rev: 03; Date: 08/07/2018 ISO Objective Monitoring Issue No. 01 Page 5 of 01 employees monthly to seek any minimum of once a week. work relating issues and contribute to the development of safety and health. - To reduce the amount of - All departments will be audited once a month accidents in the workplace by to audit safety conformance within RPSG. 10% in the year March 2018 to March 2019.
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