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Service Bulletin: Paper Empty Mis-Detection When The Paper Cassette Is Full

This service bulletin addresses a paper empty mis-detection issue in several Kyocera Mita printer models when the paper cassette is full. The leading edge of the actuator may get caught on paper, causing the error. To resolve this, the actuator angle and shape of the plate cover were changed. Specifically, 1) the actuator angle was lowered 10 degrees and 2) the plate cover was modified to prevent interference from the actuator. The service bulletin provides details on the new part numbers and specifies that the latest cover must be used with the new actuator.
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0% found this document useful (0 votes)
49 views2 pages

Service Bulletin: Paper Empty Mis-Detection When The Paper Cassette Is Full

This service bulletin addresses a paper empty mis-detection issue in several Kyocera Mita printer models when the paper cassette is full. The leading edge of the actuator may get caught on paper, causing the error. To resolve this, the actuator angle and shape of the plate cover were changed. Specifically, 1) the actuator angle was lowered 10 degrees and 2) the plate cover was modified to prevent interference from the actuator. The service bulletin provides details on the new part numbers and specifies that the latest cover must be used with the new actuator.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Service Bulletin

SB Number: SB 2H9-021 Creation Date: 10/01/2012


Subject: Paper empty mis-detection when the paper cassette is full
Model: FS-1028MFP/1128MFP/1030MFP/1130MFP/1035MFP/1135MFP

Phenomenon Paper empty may be mis-detected, if the Paper cassette is fully loaded with paper.
Cause The leading edge of the Actuator may be caught by the paper.
Solution 1. The angle of the Actuator stoppage has been changed.
2. Due to the above mentioned change, the shape of the Plate cover DU has been changed (To
prevent interference by the Cover DU)

The Actuator has been changed

New condition 0.8mm 10° lowered Paper feed


direction

After

Before

Paper

The Plate cover DU has been changed

Old condition New condition Actuator

Cover DU Actuator interfered


by the Cover

Part has been cut

Parts
No. Old Parts New Parts Description Q’TY Interchange-
No. No. ability
Old New Old New
1 302LZ06010 302LZ06011 ACTUATOR EMPTY A 1 1 O X
2LZ06010 2LZ06011
2 302HS94330 302HS94331 PARTS PLATE COVER DU ASSY SP 1 1 X O
2HS94330 2HS94331

KMIS Service Department, Kyocera Mita Europe


Page  of 2 B443 / SB 2H9-021
Service Bulletin

Classification Entire stock rework X In-field modification by case No modification necessary


In-field modification at next visit
Field measure The old type of the Cover DU interferes with the latest type of the Actuator. Therefore use the
latest type of the Cover DU (Parts plate cover DU assy SP) when replacing the Actuator with
the latest type.

Serial numbers of affected machines


Type Serial number
FS-1028MFP/1128MFP/1030MFP/1130MFP/1035MFP/1135MFP November 2011 production.
The above mentioned changes have been applied to machines produced after the above mentioned production date.

KMIS Service Department, Kyocera Mita Europe


Page  of 2 B443 / SB 2H9-021

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