‘mZZr¶ lr.

Za|Ð qgh Vmo‘a, H¥${f Ed§ {H$gmZ H$ë¶mU, J«m‘rU {dH$mg Ed§ ImÚ àg§ñH$aU CÚmoJ ‘§Ìr
nrEZ~r ‘w»¶ H$m¶m©b¶, g§gX ‘mJ©, {Xëbr ‘| J«m‘ g§nH©$ A{^¶mZ H$m ew^ma§^ H$aVo hþE&
~mE§ go XmE§: S>m°. Ama. Ho$. ¶Xþd§er, H$m¶©nmbH$ {ZXoeH$, ‘mZZr¶ lr. ZaoÝÐ qgh Vmo‘a, H¥${f Ed§ {H$gmZ H$ë¶mU, J«m‘rU {dH$mg Ed§ ImÚ àg§ñH$aU CÚmoJ ‘§Ìr
Am¡a lr. grEM. Eg. Eg. ‘pëbH$mOw©Z amd, à~§Y-{ZXoeH$ Ed§ grB©Amo.
Inauguration of Gram Sampark Abhiyan by Shri. Narendra Singh Tomer, Hon’ble Minister of Agriculture & Farmers Welfare,
Rural Development and Food Processing Industries at PNB Head office, Parliament Street, Delhi .
From Left to right: Dr. R. K. Yaduvanshi, Executive Director, Shri. Narendra Singh Tomar, Hon’ble Minister of Agriculture & Farmers Welfare,
Rural Development and Food Processing Industries and Shri. CH. S. S. Mallikarjuna Rao, MD & CEO.
 Annual Report

à~§Y-{ZXoeH$ Ed§ _w»` H m`©nmbH

A[YH mar Ho So ñH go
From the Managing Director
and CEO’s Desk
grEM. Eg.Eg. ‘pëbH$mOw©Z amd CH. S. S. Mallikarjuna Rao

{චeo¶aYmaH$m|, Dear Shareholders,

‘wPo {dÎmr¶ df© 2020-2021 hoVw AmnHo$ ~¢H$ H$s dm{f©H$ [anmoQ>© It is my pleasure to place before you the Annual Report
of your Bank for the Financial Year 2020-21 and share
àñVwV H$aVo hþE Am¡a df© Ho$ Xm¡amZ ~¢H$ Ho$ H$m¶© {ZînmXZ H$s à‘wI highlights of Bank’s performance during the year. The
{deofVmE§ Amngo gmPm H$aVo hþE hf© hmo ahm h¡& Bg dm{f©H$ [anmoQ>© ‘| detailed performance and initiatives are provided in
{dñV¥V H$m¶© {ZînmXZ Am¡a nhb| Xr JB© h¢ & this Annual report.

{dÎmr¶ df© 2020-21 Xþ{Z¶m ^a ‘| MwZm¡VrnyU© ahm h¡ Am¡a ^maV ^r The financial year 2020-21 has been challenging
across the globe and India was no exception to that. It
BgH$m AndmX Zht Wm& ¶h Z Ho$db gm‘m{OH$ ê$n go, ~pëH$ was tough not only sociologically, but even from the
AW©ì¶dñWm Ho$ Ñ{ï>H$moU go ^r H${R>Z g‘¶ Wm& H$mo{dS>-19 ‘hm‘mar economy perspective. Apart from the challenges on
Ho$ à^md Ho$ H$maU Aݶ MwZm¡{V¶m| Ho$ Abmdm n§Om~ Z¡eZb ~¢H$ ‘| account of the impact of COVID 19 pandemic, there
Amo[a¶§Q>b ~¢H$ Am°’$ H$m°‘g© Am¡a ¶yZmBQ>oS> ~¢H$ Am°’$ B§{S>¶m Ho$ was also an additional responsibility with respect to
amalgamation of Oriental Bank of Commerce and
g‘m‘obZ go g§~§{YV A{V[aº$ {Oå‘oXmar ^r Wr& United Bank of India into Punjab National Bank.
A^yVnyd© pñW{V hmoZo Ho$ ~mdOyX, AmnH$m ~¢H$ EH$ ‘O~yV g§JR>Z Despite the unprecedented situation, your Bank
g§aMZm Am¡a VwbZ nÌ, {Za§Va bm^àXVm Am¡a pñWa ny§Or pñW{V Ho$ endured on its growth trajectory with a strengthened
organization structure & balance sheet, sustained
gmW AnZo {dH$mg nW na AJ«ga ahm& g‘m‘obZ Ho$ A§VJ©V, VrZm| profitability and stable capital position. Under
~¢H$m| Ho$ ì¶mnma, ‘mZd g§gmYZ Am¡a gyMZm àm¡Úmo{JH$s (AmB©Q>r) amalgamation, the Business, Human Resource and
EH$sH$aU H$mo [aH$m°S>© g‘¶ ‘| nyam {H$¶m J¶m& ~‹T>r hþB© j‘Vm, gm‘϶© Information Technology (IT) integration of the three
Am¡a nhþ§M Ho$ gmW, ì¶mnH$ ^m¡Jmo{bH$ CnpñW{V Am¡a ì¶mnH$ J«mhH$ Banks were completed in record time. The synergies
are being realized with an augmented capacity,
AmYma Ho$ gmW Vmb‘ob ñWm{nV {H$¶m Om ahm h¡&BgHo$ Abmdm, capability and reach, with a wider geographical
g§emo{YV g§JR>ZmË‘H$ g§aMZm Zo {d{^Þ ì¶mdgm{¶H$ joÌm| H$s Amoa presence and a vast customer base. In addition, the
ܶmZ H|${ÐV H$aVo hþE ì¶dgm¶ H$s d¥{Õ Ho$ {bE EH$ R>mog AmYma V¡¶ma revamped organizational structure has created a solid
{H$¶m h¡& d{Q©>H$bmBÁS> J«mhH$ H|${ÐV Am¡a {S>{OQ>b H«o${S>Q> {S>brdar foundation for business growth with focused attention
towards various business segments. The verticalized
‘m°S>b Zo hm‘rXmar F$U, XjVm Am¡a H$m¶© dmngr g‘¶ (Q>rEQ>r) ‘| customer centric & digital credit delivery model has
gwYma {H$¶m h¡ & g‘J« ê$n hmo, h‘mam à¶mg h‘mao {hVYmaH$m| H$s improved credit underwriting, efficiency and
~ohVar h¡ & turnaround time (TAT). Overall, the endeavour has
been to create value for our stakeholders.
df© Ho$ Xm¡amZ, ZE dm¶ag Ho$ AmZo go Am¡a g§H«${‘Vm| H$s g§»¶m ‘| d¥{Õ
During the year, there were heightened concerns on
hmoZo Ho$ H$maU qMVm ~‹T> JB© Wr & ‘¢, CZ g^r {hVYmaH$m| Ho$ à{V AnZr account of new virus mutations and the accumulating
Jhar g§doXZm 춺$ H$aVm hÿ§ {OÝhm|Zo H$mo{dS> -19 ‘hm‘mar Ho$ H$maU human tolls. I extend my deep condolences to all the
AnZo {à¶OZm| H$mo Imo {X¶m Am¡a Bggo nr{‹S>V hþE& ‘¢, AZoH$m| ~mYmAm| stakeholders who lost their loved ones and suffered
Ho$ ~mdOyX, J«mhH$m| H$mo {Z~m©Y godmE§ àXmZ H$aZo ‘| h‘mao à˶oH$ due to the impact of Covid-19 pandemic. I also want to
acknowledge the contribution and courage of each of
H$‘©Mm[a¶m| ‘| go à˶oH$ Ho$ ¶moJXmZ Am¡a gmhg Ho$ {bE CÝh| YݶdmX our employees, in providing uninterrupted services to
XoZm MmhVm hÿ§& customers, despite the tremendous odds.
 Annual Report

Am{W©H$ AdbmoH$Z Economic Overview

d¡{œH$ AW©ì¶dñWm The Global Economy

d¡{œH$ Am{W©H$ Ñ{ï>H$moU g§H«$‘U H$s ZB© bham| Am¡a H$mo{dS>-19 Ho$ The global economic outlook was shrouded with
uncertainty in view of the new waves of infections and
~‹T>Vo Xdm~ Ho$ H$maU A{Z{üVVm go ^am hþAm Wm& d¡{œH$ ñVa na, mutant strains of COVID-19. Globally, in the first
{dÎmr¶ df© 2021 H$s àW‘ {V‘mhr ‘|, Bg ‘hm‘mar Zo {ZOr InV H$s quarter of FY21, the pandemic impacted private
‘m§J, godm joÌ Am¡a H$‘ H$m¡eb dmbo l‘ ~mOma Am¡a ì¶dgm¶m| H$mo consumption demand, services sector and low-skilled
labour market and the Businesses. By end of
à^m{dV {H$¶m& {Xg§~a 2020 Ho$ A§V VH$, H$B© d¡ŠgrZm| H$mo December 2020, multiple vaccine approvals and the
ñdrH¥${V¶m§ {XE OmZo Am¡a Hw$N> Xoem| ‘| Q>rH$mH$aU H$m¶©H«$‘ H$s ewéAmV initiation of vaccination program in some countries
{H$E OmZo go Cå‘rX| OJr h¢ & BgHo$ ~mdOyX, ZE dm¶ag Ho$ ~‹T>Zo Am¡a brought hope. Despite that, the global prospects
BgHo$ g§H«${‘Vm| H$s g§»¶m ‘| d¥{Õ hmoZo Ho$ H$maU d¡{œH$ g§^mdZmAm| ‘| remain highly uncertain due to new virus mutations
and human tolls.
A˶{YH$ A{Z{üV ~Zr ahr&
Together with a progressive adaptation to pandemic
Hw$N> Xoem| Ûmam ‘hm‘mar go Ow‹S>o àmoQ>moH$m°b Am¡a A{V[aº$ Zr{VJV Cnm¶m| protocols and additional policy measures by some
Ho$ gmW àJ{Verb VarHo$ go gm‘§Oñ¶ {~R>mZo Ho$ gmW, df© 2021 ‘| countries, conditions moved into place for a strong
start to the year 2021. Merchandise trade volumes
‘O~yV ewéAmV H$aZo hoVw pñW{V¶m| ‘| gwYma hþAm& ì¶mnm[aH$ H$mamo~ma have returned to pre-pandemic levels. The state of the
H$s ‘mÌm nyd©-‘hm‘mar Ho$ ñVa na bm¡Q> AmB© h¡& A‘o[aH$m Am¡a MrZ ‘| global economy is mixed, with the US and China
‘hm‘mar Ho$ VoOr go KQ>Vo à^md; 2021 Ho$ {bE AZwHy$b {dH$mg H$s having rapidly declining effects of the pandemic;
European countries with favourable growth prospects
g§^mdZmAm| dmbo ¶yamonr¶ Xoe; Am¡a ~‹T>Vo g§H«$‘U VWm Q>rH$mH$aU ‘| for 2021; and emerging market economies (EMEs) with
Yr‘r àJ{V Ho$ H$maU AnojmH¥$V H$‘ gH$mamË‘H$ g‘J« Ñ{ï>H$moU Ho$ a relatively less positive overall outlook because of
gmW C^aVr ~mOma AW©ì¶dñWm (B©E‘B©) Ho$ gmW d¡{œH$ AW©ì¶dñWm resurgence in infections and slow progress on
H$s pñW{V {‘{lV h¡ & vaccination.

The global uncertainty is waning out owing to vaccine

Q>rH$mH$aU Ho$ AmZo go Am¡a AW©ì¶dñWmAm| Ho$ Yrao-Yrao {’$a go IwbZo rollouts and gradual reopening of the economies. As
Ho$ H$maU d¡{œH$ A{Z{üVVm g‘má hmo ahr h¡& {dœ ~¢H$ H$s OyZ 2021 per the June 2021 Global Economic prospects of the
H$s d¡{œH$ Am{W©H$ g§^mdZmAm| Ho$ AZwgma, H¡$b|S>a df© 2021 ‘| World Bank, the global economy is set to expand by
5.7 percent in calendar year 2021. In the same line,
d¡{œH$ AW©ì¶dñWm ‘| 5.7 à{VeV H$s d¥{Õ hmoZm V¶ h¡& Bgr H$‹S>r Organisation for Economic Co-operation and
‘|, Am{W©H$ gh¶moJ Am¡a {dH$mg g§JR>Z (AmoB©grS>r) Zo AnZo ZdrZV‘ Development (OECD) in its latest Economic Outlook
BH$m°Zmo{‘H$ AmCQ>bwH$ ‘| 2021 Ho$ {bE d¡{œH$ {dH$mg nydm©Zw‘mZ H$mo has revised up the global growth forecast for 2021 to
5.8 percent.
5.8 à{VeV VH$ g§emo{YV H$a {X¶m h¡&
The Governments over the globe are acting faster with
Xþ{Z¶m ^a H$s gaH$ma| amhV Am¡a àmoËgmhZ Cnm¶m| Ho$ gmW VoOr go H$m¶© relief and stimulus measures. Going forward the
H$a ahr h¢& AmJo OmH$a d¡{œH$ {dH$mg H$s {Za§VaVm Zr{VJV g‘W©Z sustenance of global growth will significantly rely on
Am¡a OZñdmñ϶ Cnm¶m| na H$m’$s hX VH$ {Z^©a H$aoJr& policy support and public health measures.

The Indian Economy

^maVr¶ AW©ì¶dñWm
The Indian economy, after having regained positive
{dÎmr¶ df© 2021 H$s A§{V‘ {V‘mhr ‘| 1.6 à{VeV H$s gH$mamË‘H$ growth of 1.6 percent in the last quarter of financial
d¥{Õ àmá H$aZo Ho$ nümV², ‘hm‘mar H$s Xÿgar bha, dm¶ag Ho$ ZE year 2021, faced renewed challenges on account of
the second wave of the pandemic, emergence of new
~‹T>Vo X~md Ho$ C^aZo Am¡a g§H«$‘U VWm ‘¥Ë¶w Xa ‘| d¥{Õ hmoZo Ho$ H$maU mutant strains of virus and consequent rise in
^maVr¶ AW©ì¶dñWm H$mo ZB© MwZm¡{V¶m| H$m gm‘Zm H$aZm n‹S>m& infections and mortalities.

‘B© 2021 ‘|, amï´>r¶ gm§p»¶H$s H$m¶m©b¶ (NSO) Ûmam Omar AZw‘mZm| As per the estimates released by the National
Statistical Office (NSO) in May 2021, Real Gross
Ho$ AZwgma, dmñV{dH$ gH$b Kaoby CËnmX (GDP) ‘| 2019-20 ‘| Domestic Product (GDP) contracted by 7.3 percent in
 Annual Report

hþB© 4.0 à{VeV H$s d¥{Õ H$s VwbZm ‘| 2020-21 ‘| ¶h 7.3 à{VeV 2020-21, as compared to a growth of 4.0 percent in
KQ>m h¡& {dÎmr¶ df© 2021 Ho$ {bE ‘yb H$s ‘Vm| na dmñV{dH$ d{Y©V 2019-20. The contraction in Real Gross Value Added
(GVA) at Basic Prices for FY21 is estimated at 6.2
gH$b ‘yë¶ (OrdrE) ‘| 6.2 à{VeV g§Hw$MZ hmoZo H$m AZw‘mZ h¡& percent. For FY21, the two sectors have recorded
{dÎmr¶ df© 21 Ho$ {bE, Xmo joÌm| AWm©V H¥${f Am¡a {~Obr, J¡g, nmZr positive growth in GVA i.e. agriculture and electricity,
VWm Aݶ Cn¶mo{JVmAm| Zo d{Y©V gH$b ‘yë¶ ‘| gH$mamË‘H$ d¥{Õ XO© gas, water & other utilities. Private consumption with a
growth of 2.7 percent emerged out of three successive
H$s h¡& g§Hw$MZ H$s bJmVma VrZ {V‘m{h¶m| Ho$ ~mX {ZOr InV ‘| 2.7 quarters of contraction and the Government spending
à{VeV H$s d¥{Õ hþB© h¡ Am¡a Mm¡Wr {V‘mhr Ho$ Xm¡amZ gaH$mar IM© has surged back to 28.3 percent during the 4th quarter.
~‹T>H$a 28.3 à{VeV hmo J¶m h¡& ^maVr¶ [aOd© ~¢H$ (Ama~rAmB©) Ho$ According to the Reserve Bank of India (RBI), GDP is
now projected to grow by 9.5 percent in FY22.
AZwgma, A~ {dÎmr¶ df© 22 ‘| OrS>rnr ‘| 9.5 à{VeV H$s d¥{Õ hmoZo
H$m AZw‘mZ h¡& Though the second wave of the pandemic has
impaired the economic recovery but signs of the
hmbm§{H$, ‘hm‘mar H$s Xÿgar bha Zo Am{W©H$ gwYma H$mo à^m{dV {H$¶m receding of the second wave are evident. On account
of regional and specific containment, the second
h¡,naÝVw Xÿgar bha Ho$ H$‘ hmoZo Ho$ g§Ho$V gwñnï> h¢& joÌr¶ Am¡a {deof wave’s toll is mainly in terms of the hit to domestic
{Z¶ÝÌU Ho$ H$maU, Xÿgar bha H$m à^md ‘w»¶ ê$n go Kaoby ‘m§J na demand. Rural demand may be impacted with the
n‹S>m h¡& N>moQ>o eham| Am¡a Jm§dm| ‘| bha Ho$ ’¡$bZo go J«m‘rU ‘m§J à^m{dV wave spreading into smaller cities and villages. The
support from Government spending may also
hmo gH$Vr h¡& {nN>bo gmb {H$E JE AgmYmaU {dñVma Ho$ H$maU moderate from the extraordinary expansion
gaH$mar 춶 go gh¶moJ ^r H$‘ hmo gH$Vm h¡& undertaken last year.

gH$mamË‘H$ nj na, H¥${f Am¡a g§nH©$ a{hV godmAm| O¡gr g‘J« Amny{V© On the positive side, several aspects of aggregate
supply conditions such as agriculture and contactless
narpñW{V¶m| Ho$ {d{dY nhby {dH$mg Ho$ nwZéËWmZ H$s {Xem ‘| AZwHy$b services provide tailwinds towards growth revival.
dmVmdaU àXmZ H$aVo h¢& Am¡Úmo{JH$ CËnmXZ Am¡a {Z¶m©V ‘| gwÑ‹T> Industrial production and exports have surged on
AmYma à^mdm| Ho$ H$maU d¥{Õ hþB© h¡, bo{H$Z gH$mamË‘H$ àJ{V Ho$ ^r strong base effects, but there is also evidence of
positive momentum. Going forward, the speed and
à‘mU Ñï>ì¶ h¢& BgHo$ A{V[aº$, Q>rH$mH$aU H$s J{V Am¡a ñVa Am{W©H$ scale of vaccination will shape the path of economic
gwYma H$m ‘mJ© àeñV H$aoJm& recovery.

~¢qH$J joÌ ‘| {dH$mg Developments in the Banking Sector

‘hm‘mar Ho$ H$maU, ‘m§J ‘| H$‘r Ho$ H$maU ~¢H$ F$U d¥{Õ ‘§X ahr& In view of the pandemic, Bank credit growth remained
subdued on account of lack of demand. However,
hmbm§{H$, Zd§~a 2020 go, Am{W©H$ J{V{d{Y¶m| H$s gH$mamË‘H$
since November 2020, there were signs of credit
ewê$AmV hmoZo Ho$ gmW-gmW F$U nwZê$Õma Ho$ g§Ho$V Wo& ¶h AZwHy$b revival alongside green shoots of recovery in
Mb{Z{Y H$s pñW{V¶m| Am¡a AW©ì¶dñWm Ho$ H«${‘H$ AZbm°qH$J Ûmam economic activity. This was facilitated by favourable
liquidity conditions and a gradual unlocking of the
gwJ‘ hþAm&
economy.
AZwgy{MV dm{UpÁ¶H$ ~¢H$m| (Eggr~r) H$m gH$b J¡a-{Zînm{XV
The Gross Non-Performing Assets (GNPA) ratio of
n[ag§n{Îm (OrEZnrE) AZwnmV ‘mM© 2020 Ho$ 8.4 à{VeV go KQ>H$a Scheduled Commercial Banks (SCBs) declined to 7.5
_mM© 2021 ‘| 7.5 à{VeV ahm& hmbm§{H$, ‘mZZr¶ gdm}ƒ ݶm¶mb¶ percent as at the end of March 2021 from 8.4 percent
Ûmam n[ag§n{Îm dJuH$aU na A§V[a‘ amoH$ hQ>mZo Ho$ gmW hr, AmJm‘r in March 2020. However, with the lifting of the interim
stay on asset classification standstill by the Hon’ble
{V‘m{h¶m| ‘| n[ag§n{Îm JwUdÎmm H$s gyú‘Vm go {ZJamZr H$aZo H$s Supreme Court, asset quality will need to be closely
Amdí¶H$Vm hmoJr& monitored in coming quarters.

gH$mamË‘H$ ê$n go XoIm OmE Vmo, Cƒ ny§Or ~’$a, dgybr ‘| gwYma Am¡a On a positive side, Banks are better positioned
bm^àXVm H$s Amoa dmngr Ho$ ‘ÔoZOa ~¢H$ VwbZ-nÌ ‘| X~md à~§YZ in managing stress in balance sheets in view of
higher capital buffers, improvement in recoveries and
~ohVa pñW{V ‘| h¢& AZwgy{MV dm{UpÁ¶H$ ~¢H$ (Eggr~r) Ho$ ny±Or a return to profitability. The capital to risk-weighted
OmopI‘-^m[aVm n[ag§n{Îm AZwnmV (grAmaEAma) ‘mM© 2020 H$s assets ratio (CRAR) of SCBs rose to 16.0 percent by
 Annual Report

g‘m{á na 14.7 à{VeV go ~‹T>H$a _mM© 2021 H$s g‘m{á 16.0 end- March 2021 from 14.7 percent at end-March
à{VeV hmo J¶m& Ama~rAmB© Ho$ AZwgma, X~md narjUm| go g§Ho$V 2020. As per RBI, stress tests indicate that Indian
{‘bVm h¡ {H$ ^maVr¶ ~¢H$m| Ho$ nmg J§^ra X~md n[aÑí¶ hmoZo Ho$ banks have sufficient capital at the aggregate level
even in a severe stress scenario.
~mdOyX g‘J« ê$n go n¶m©á ny§Or h¡&
The impact of COVID-19 has triggered a paradigm shift
H$mo{dS>-19 Ho$ à^md Zo {S>{OQ>brH$aU H$s ~‹T>Vr ^y{‘H$m Ho$ gmW, in the way banking business is undertaken across the
~¢qH$J H$mamo~ma H$aZo Ho$ VarHo$ ‘| Xþ{Z¶m ^a ‘| EH$ ~Xbmd H$s globe, with an increasing role of digitalisation. Going
ewéAmV H$s h¡& AmJo MbH$a, {Z^md Mb{Z{Y Am¡a ã¶mO Xa|, gaH$ma forward, accommodative liquidity and interest rates,
Ûmam {dH$mg Ho$ Cnm¶ Am¡a gm‘y{hH$ Q>rH$mH$aU A{^¶mZ go Am{W©H$ growth measures by the government and the mass
gwYma ‘| J{V H$s g§^mdZm h¡& ~‹T>Vr j‘Vm Cn¶moJ Ho$ gmW-gmW vaccination drive are likely to drive the economic
recovery. The Capex push by Government alongwith
gaH$ma Ûmam H¡$noŠg H$mo AmJo ~T>mZo go OrS>rnr AmCQ>bwH$ H$mo g‘W©Z
the rising capacity utilization also to support GDP
^r {‘boJm, {Oggo F$U n[aÑí¶ Ho$ {bE gH$mamË‘H$ Ñ{ï>H$moU H$s outlook, ushering in a positive outlook for the credit
ewéAmV hmoJr& scenario.

g‘m‘obZ Amalgamation

AmnH$m ~¢H$ g‘m‘o{bV gmd©O{ZH$ joÌ Ho$ àW‘ ~¢H$m| (nrEg~r) ‘| go Your Bank was one of the first among amalgamated
Public Sector Banks (PSBs) to carry out integration of
EH$ Wm, {OgZo nrEZ~r Ho$ gmW B©Amo~rgr Am¡a B©¶yEZAmB© H$s g^r
all branches of eOBC and eUNI with PNB and
emImAm| H$m EH$sH$aU {H$¶m Am¡a J«mhH$ godmAm| H$mo à^m{dV {H$E upgraded from Finacle 7 to 10 in record time, without
{~Zm [aH$m°S>© g‘¶ ‘| {’$ZoH$b 7 go 10 ‘| AnJ«oS> {H$¶m& BgHo$ affecting customer services. Further 196 surround
Abmdm,{dÎmr¶ df© Ho$ Xm¡amZ g‘m‘o{bV BH$mB© Ho$ {bE 196 g§~Õ applications were also made live for amalgamated
EpßbHo$eÝg ^r bmBd {H$E JE&VrZm| ~¢H$m| Ho$ 18 H$amo‹S> go A{YH$ entity during the financial year. More than 18 Crore
Customers of the three banks are now on same
J«mhH$ A~ EH$ hr ßboQ>’$m°‘© na h¢& g^r CËnmXm|, Zr{V¶m| Am¡a Platform. All the products, policies and processes
à{H«$¶mAm| ‘| gm‘§Oñ¶ ñWm{nV H$a {b¶m J¶m h¡ Am¡a VrZm| ~¢H$m| ‘| have been harmonized and the best products and
gdm}Îm‘ CËnmXm| Am¡a Zr{V¶m| H$mo ì¶mdgm{¶H$ {hVm| Ho$ gmW-gmW policies across the three banks have been adopted
J«mhH$ Am¡a H$‘©Mm[a¶m| H$s Amdí¶H$VmAm| H$mo ܶmZ ‘| aIVo hþE taking into account customer and employee needs
AnZm¶m J¶m h¡& Ohm§ VH$ ‘mZd g§gmYZ (‘m.g§.) Ho$ EH$sH$aU H$m along with the business interests. As far as Human
Resource (HR) Integration is concerned, the Bank has
g§~§Y h¡, ~¢H$ Zo VrZm| ‘| go gd©loð> {gÕm§V Ho$ AmYma na AnZr g^r reviewed and harmonized all of its staff welfare and
H$‘©Mmar H$ë¶mU Am¡a bm^ ¶moOZmAm| H$s g‘rjm H$s Am¡a CZ‘| benefit schemes based on the “Best of three” principle
gm‘§Oñ¶ ñWm{nV {H$¶m Am¡a H$m¶©{ZînmXZ H$mo ~‹T>mdm XoZo Am¡a and aligned HR with the business strategy of the Bank
H$‘©Mm[a¶m| H$s g§Vw{ï> ‘| d¥{Õ H$aZo Ho$ {bE ~¢H$ H$s H$mamo~mar aUZr{V to boost performance and enhance the satisfaction of
Ho$ gmW ‘mZd g§gmYZ H$mo g§aopIV {H$¶m h¡& ~¢H$ Zo VrZm| ~¢H$m| Ho$ the employees. Bank also initiated Cultural Integration
Program in order to ensure nurturing work
H$m¶m©Ë‘H$ dmVmdaU H$mo nmo{fV H$aZo VWm g§ñH¥${V H$m ghO EH$sH$aU environment and smooth integration of culture of all
gw{Z{üV H$aZo Ho$ CÔoí¶ go gm§ñH¥${VH$ EH$sH$aU H$m¶©H«$‘ ^r ewê$ three banks. The main objective was to align the
{H$¶m& BgH$m ‘w»¶ CÔoí¶ H$‘©Mmar H$s AnojmAm| Ho$ gmW g‘m‘o{bV strategic shifts of the amalgamated entity with
BH$mB© Ho$ H$m¶©Zr{VH$ ~Xbmdm| H$mo g§aopIV H$aZm Wm, Omo AmJo nañna employee’s expectations, which will further help in
realizing synergy benefits. Bank has initiated
Vmb‘ob ~‹T>mZo ‘| ‘XX H$aoJm& ~¢H$ Zo {MpÝhV joÌm| ‘| Vmb‘ob ~‹T>mZo
implementation for realization of synergy in the
Ho$ {bE H$m¶m©Ýd¶Z ewê$ {H$¶m h¡& BgHo$ A§VJ©V, ~¢H$ Zo Vmb‘ob ~‹T>mZo identified areas. Under the same, Bank has identified
Ho$ {bE {d{^Þ n[aMmbZ I§S>m| H$s nhMmZ H$s h¡ O¡go; emIm/EQ>rE‘ different operating segments like Branch/ATM
¶w{º$H$aU, {~H«$s ‘| H$‘©Mm[a¶m| H$s nwZ: V¡ZmVr, {MpÝhV n[agam| H$s rationalization, redeployment of staff to sales, sale of
{~H«$s, gm‘§Oñ¶ nyU© à{H«$¶mAm| Ho$ H$maU hmoZo dmbr AmB©Q>r bmJV ‘| identified premises, savings in IT cost arising due to
harmonized processes etc. for synergy benefits.
~MV Am{X& ì¶dgm¶, ‘mZd g§gmYZ Am¡a AmB©Q>r EH$sH$aU nyam H$aZo
Having completed Business, HR and IT integration,
Ho$ ~mX, ~¢H$ H$m à¶mg A~ ì¶dgm¶ H$mo ~ohVa ~ZmZo H$s {Xem ‘| Bank’s endeavour is now to provide greater thrust
A{YH$ ܶmZ XoZm h¡& towards improving business.
 Annual Report

nwZJ©{R>V g§JR>ZmË‘H$ g§aMZm: EH$ àdV©H$ Revamped Organizational Structure: An Enabler

g‘m‘o{bV BH$mB© Ho$ gwMmê$ g§MmbZ Ho$ {bE, {d{^Þ ì¶mdgm{¶H$ For smooth functioning of the amalgamated entity, the
d{Q©>H$b Ho$ JR>Z Ho$ gmW-gmW g§JR>Z g§aMZm H$m nwZJ©R>Z {H$¶m J¶m organization structure was restructured along with
formation of various business verticals. Rollout of the
Wm& 1 OwbmB©, 2020 go VrZm| ~¢H$m| Ho$ EH$ BH$mB© Ho$ ê$n ‘| H$m¶© H$aZo revamped structure has been made with effect from
Ho$ gmW nwZJ©{R>V g§aMZm H$m amob AmCQ> {H$¶m J¶m h¡& O~{H$, ñVar¶ 1st July, 2020 with the three Banks functioning as a
g§aMZm Mma ñVar¶ hr ahoJr {Og‘| emIm, ‘§S>b, A§Mb Am¡a àYmZ single unit. While the layering structure continue to be
H$m¶m©b¶ em{‘b hm|Jo, ZB© g§aMZm Ho$ A§VJ©V EH$ d{Q©>H$b F$U four tiered involving Branch, Circle, Zone and Head
g§{dVaU ‘m°S>b ~Zm¶m J¶m h¡& EŠñQ´>m bmO© H$m°nm}aoQ> emImE§/~‹S>r Office, a verticalized credit delivery model has been
put in place under the new structure. The Verticals like
H$m°nm}aoQ> emImE§ (B©Ebgr~r/Ebgr~r), ‘ܶ H$m°nm}aoQ> H|$Ð
Extra Large Corporate Branches/Large Corporate
(E‘grgr), nrEZ~r F$U H|$Ð (a¡‘/AmB©a¡‘) VWm A§Mb OmopI‘ Branches (ELCB/LCB), Mid Corporate Centres
à~§YZ H|$Ð (OoS>AmaE‘gr) O¡go d{Q©>H$bm| H$m JR>Z F$U hm‘rXmar (MCCs), PNB Loan Points (RAM/iRAM) alongwith
H$m¶©Hw$ebVm Am¡a H$m¶©-dmngr g‘¶ ‘| gwYma Ho$ CÔoí¶ go {H$¶m J¶m Zonal Risk Management Centres (ZRMCs) have been
h¡& ZB© g§aMZm Ho$ n[aUm‘ñdê$n CƒV‘ n[aMmbZ XjVm Am¡a gVV formed with an objective to improve credit
{dH$mg ‘| J{V AmB© h¡& underwriting, efficiency and turnaround time. The roll
out of the new structure has brought in greater
‘¢, A~ AmnHo$ gmW {dÎmr¶ df© 21 Ho$ Xm¡amZ AmnHo$ ~¢H$ H$s Hw$N> à‘wI operational efficiency and steady growth momentum.
H$m¶©-{ZînmXZ {deofVmAm| H$mo gmPm H$ê$§Jm& I would now share with you some of key
performance highlights of your Bank during the
FY 21.

{dÎmr¶ àXe©Z: Financial Performance:

EH$ MwZm¡VrnyU© df© Ho$ ~mdOyX, ~¢H$ Zo 31 ‘mM©, 2021 H$mo In spite of a challenging year, the Bank reached the
é.7,39,407 H$amo‹S> gH$b d¡{œH$ A{J«‘ Am¡a é.11,06,332 H$amo‹S> mark of Rs. 18,45,739 Crore in gross global business
as on 31st March, 2021 with Gross Global Advances at
gH$b d¡{œH$ O‘mam{e Ho$ gmW é.18,45,739 H$amo‹S> Ho$ gH$b Rs. 7,39,407 Crore and Gross Global Deposit at Rs.
d¡{œH$ H$mamo~ma Ho$ bú¶ H$mo àmá H$a {b¶m h¡& H$‘ F$U ‘m§J Ho$ 11,06,332 Crore. On account of muted credit demand,
H$maU, O‘mam{e¶m| ‘| Yr‘r J{V go OmZm Am¡a {dÎm df© 21 Ho$ Xm¡amZ it was a strategic decision to go slow in deposits and
bJ^J 30,000 H$amo‹S> én¶o ~ëH$ O‘m H _ H$aZm EH$ aUZr{VH$ shed around Rs 30,000 crore of bulk deposits during
{ZU©¶ Wm& FY 21.

Bank’s low cost franchise remained robust with the

45.5 à{VeV Ho$ H$mgm eo¶a Ho$ gmW ~¢H$ H$s H$‘ bmJV dmbr
CASA share at 45.5 percent. Current and Saving
gw{dYm ‘O~yV ahr& Mmby Am¡a ~MV O‘m am{e¶m§(H$mgm) é. Deposits (CASA) were at Rs. 4,92,782 Crore. As a
4,92,782 H$amo‹S> aht& {OgHo$ n[aUm‘ñdê$n, O‘m am{e¶m| H$s d¡{œH$ result, the global cost of deposit was contained at 4.44
bmJV 4.44 à{VeV na ~Zr ahr& percent.

{dÎmr¶ df© 2020-21 Ho$ {bE, ~¢H$ Ho$ bm^àXVm ‘mZX§S> Am¡a For the FY 2020-21, Bank’s profitability parameters
AZwnmV pñWa aho& ~¢H$ H$m n[aMmbZ bm^ é. 2022 H$amo‹S> Ho$ {Zdb and ratios remained stable. Bank’s Operating Profit
was at Rs. 22,980 Crore along with a Net Profit of Rs.
bm^ Ho$ gmW é.22,980 H$amo‹S> ahm& {dÎmr¶ df© 21 Ho$ Xm¡amZ 2022 Crore. Return on Assets and Return on equity
AmpñV¶m| na à{Vbm^ Am¡a B{¹$Q>r na à{Vbm^ H«$‘e… 0.15 à{VeV stood at 0.15 percent and 3.88 percent respectively
Am¡a 3.88 à{VeV ahm& à{V eo¶a ‘yV© ~hr ‘yë¶ ^r ~‹T>H$a 53.07 during FY 21. Tangible Book value per share also
én¶o hmo J¶m& {dÎm df© 21 Ho$ Xm¡amZ Am¶ AZwnmV H$s bmJV ‘| ^r improved to Rs 53.07. Cost to income Ratio also
46.91 à{VeV H$m gwYma hþAm& à‘wI CËnmXH$Vm n¡am‘rQ>a, à{V improved to 46.91 percent during FY 21. The key
productivity parameter, Business per employee
H$‘©Mmar ì¶dgm¶, ‘mM©'21 ‘| ~‹T>H$a 1885 bmI én¶o hmo J¶m& Bgr
increased to Rs 1885 lakh in March’21. Similarly, as an
Vah, CÞV XjVm Ho$ g§Ho$V Ho$ ê$n ‘|, Kaoby Am¡a d¡{œH$ {Zdb ã¶mO indication of improved efficiency, domestic and global
‘m{O©Z (EZAmB©E‘) ‘| {dÎmr¶ df© 2021 ‘| H«$‘e… 2.99 à{VeV Net Interest Margin (NIM) improved to 2.99 percent
Am¡a 2.88 à{VeV H$m gwYma hþAm& and 2.88 percent respectively in FY21.
 Annual Report

AmpñV JwUdÎmm Am¡a ny§Or n¶m©áVm Asset Quality and Capital Adequacy

A{YH$m§e Ad{Y ({dÎmr¶ df© 20-21 Ho$ Xm¡amZ) Ho$ H$mo{dS> -19 Despite Covid-19 scenario during most of the period
n[aÑí¶ Ho$ ~mdOyX, 31 ‘mM© 2021 H$mo ~¢H$ gH$b EZnrE (during FY 20-21), Bank was able to contain Gross
NPA at the level of Rs. 1,04,423 Crore as on 31st
é. 1,04,423 H$amo‹S> Ho$ ñVa na ~ZmE aIZo ‘| gj‘ ahm& O~{H$ March 2021. While the Gross NPA ratio stood at 14.12
gH$b EZnrE AZwnmV 14.12 à{VeV ahm, {Zdb EZnrE AZwnmV percent, Net NPA ratio was at 5.73 percent. Provision
5.73 à{VeV ahm& àmdYmZ H$daoO AZwnmV (nrgrAma) 80.14 Coverage Ratio (PCR) remained at level of 80.14
à{VeV Ho$ ñVa na ~Zm ahm& percent.

My§{H$, AmpñV JwUdÎmm ‘| gwYma gdm}ƒ àmW{‘H$VmAm| ‘| go EH$ ahr As the asset quality improvement remains one of the
top priority, the Bank is making optimum use of
h¡, Bg{bE ~¢H$ Bg g§~§Y ‘| gwYma H$s {Xem ‘| àm¡Úmo{JH$s H$m technology towards improvement in this regard. An
A{YH$V‘ Cn¶moJ H$a ahm h¡& g§JR>ZmË‘H$ nwZJ©R>Z Ho$ {hñgo Ho$ ê$n ‘| exclusive Vertical for recovery of NPA Accounts, as
góm d{Q©>H$b Ho$ Zm‘ go EZnrE ImVm| H$s dgybr hoVw EH$ {d{eï> part of the Organizational restructuring, called
d{Q©>H$b ~Zm¶m J¶m h¡, Omo {deofV¶m Am¡a H|$ÐrH¥$V dgybr A{^¶mZm| SASTRA Vertical has been created for exclusive &
Ho$ {bE h¡ & ’$sëS> nXm{YH$m[a¶m| Ho$ dgybr g§~§Yr à¶mgm| H$mo focussed recovery operations. In order to support
recovery efforts of field functionaries, a common
àmoËgm{hV H$aZo Ho$ {bE, EH$ gm‘mݶ dgybr nmoQ>©b AWm©V; góm
recovery portal i.e. SASTRA Portal has been rolled
nmoQ>©b ewê$ {H$¶m J¶m h¡& BgHo$ A{V[aº$, EZnrE ImVm| H$s à^mdr out. Further, for effective monitoring and follow-up of
{ZJamZr Am¡a AZwdVu H$ma©dmB© Ho$ {bE, nrEZ~r àmBS> Eßn, {O¶mo NPA Accounts, PNB Pride App, a Geo Tagging
Q>¡qJJ gj‘ Eßn ^r ewê$ {H$¶m J¶m Wm& BgHo$ A{V[aº$, df© Ho$ Xm¡amZ enabled App, was also rolled out. In addition, a Special
EH$ {deof AmoQ>rEg ¶moOZm ewê$ H$s JB© Wr& OTS Scheme was launched during the year.

Towards improving underwriting standards in credit,

F$U ‘| hm‘rXmar A§H$Z ‘mZH$m| ‘| gwYma bmZo Ho$ {bE, ~¢H$ Zo F$U
Bank has launched an IT based solution for loan
à~§YZ Ho$ {bE EH$ AmB©Q>r AmYm[aV g‘mYmZ ewê$ {H$¶m h¡ {Ogo management christened as PNB LenS- the Lending
nrEZ~r b|g- X b|qS>J gm°ë¶yeZ Zm‘ {X¶m J¶m h¡& ¶h àUmbr [aQ>ob, Solution. This system has been implemented for
H¥${f Ed§ E‘EgE‘B© F$Um| (é.25 H$amo‹S> VH$) Ho$ {bE bmJy H$s JB© h¡ Retail, Agriculture and MSME Loans (upto Rs. 25
& AJbo MaU ‘| H$m°nm}aoQ> ‘m°S>çyb (é.25 H$amo‹S> go A{YH$) AnZm¶m Crore). The Corporate Module (Above Rs. 25 Crore) is
Om ahm h¡& BgHo$ Abmdm, S>mQ>m {dûcofU Ho$ Cn¶moJ Ho$ ‘mܶ‘ go being taken up in the next phase. Besides, end to end
digital lending has also been enabled through
nyd©-AZw‘mo{XV ì¶{º$JV F$Um| Ho$ ‘mܶ‘ go E§S> Qy> E§S> {S>{OQ>b F$U pre-approved personal loans by using data analytics.
H$mo ^r gj‘ {H$¶m J¶m h¡&
The capital adequacy of the Bank improved during the
{dÎmr¶ df© Ho$ Xm¡amZ ny§Or g§ajU Cnm¶m|, g{H«$¶Vm go ny§Or OwQ>mZo Am¡a financial year on account of capital conservation
~ohVa bm^àXVm Ho$ H$maU ~¢H$ H$s ny§Or n¶m©áVm ‘| gwYma hþAm& 31 measures, proactive capital raising and improved
‘mM©, 2021 H$mo ~¢H$ H$m ny§Or n¶m©áVm AZwnmV 14.32 à{VeV ahm, profitability. The Capital Adequacy ratio of the Bank
stood at 14.32 percent, as of 31st March, 2021, with
{Og‘| {Q>¶a-I ny§Or 11.50 à{VeV Am¡a grB©Q>r-I 10.62 à{VeV Tier-I capital at 11.50 percent and CET1 of 10.62
ahr& {dÎmr¶ df© 2020-21 Ho$ Xm¡amZ, ~¢H$ Zo Š¶yAmB©nr Ho$ ‘mܶ‘ go percent. During FY 2020-21, Bank has raised equity
é. 3,788 H$amo‹S> H$s B{¹$Q>r ny§Or, {Q>¶a- II ~m°ÝS> Ho$ ‘mܶ‘ go é. capital of Rs. 3,788 Crore through QIP, Rs 3,994 Crore
3,994 H$amo‹S> Am¡a EQ>r-I ~m°ÝS> Ho$ ‘mܶ‘ go 495 H$amo‹S> én¶o OwQ>mE& through Tier-II Bonds and Rs 495 Crore through AT-1
~¢H$ Zo H$‘ OmopI‘ àmo’$mBb dmbo ~ohVa aoQ>oS> CYmaH$Vm©Am| H$mo b{jV Bonds. The Bank continued with its focus on
sustainable business growth by targeting better rated
H$aHo$ gVV ì¶mnma {dH$mg na AnZm ܶmZ H|${ÐV H$aZm Omar aIm&
borrowers with low risk profile. Going forward, the
Bgr Ho$ gmW, ~¢H$ AW©ì¶dñWm H$s ~‹T>Vr F$U Amdí¶H$VmAm| H$mo nyam Bank is strategically well placed to meet the growing
H$aZo Ho$ {bE aUZr{VH$ ê$n go AÀN>r pñW{V ‘| h¡& credit needs of the economy.

VH$ZrH$s nhb Am¡a {S>OrQ>brH$aU Technology Initiatives and Digitalisation

~¢H$ ‘mZVm h¡ {H$ Bg J{Verb n[aÑí¶ ‘| {S>{OQ>brH$aU EH$ bmJV The Bank recognizes that digitization is a cost effective
à^mdr A{Zdm¶©Vm h¡ Am¡a VXZwgma gdm}Îm‘ J«mhH$ AZw^d àXmZ H$aZo imperative in this dynamic landscape and is
Ho$ {bE àm¡Úmo{JH$s H$s e{º$ H$m Cn¶moJ H$aZo na H|${ÐV h¡& ~¢H$ Zo accordingly focused on harnessing the power of
~¢qH$J Am¡a {dÎmr¶ godm joÌ ‘| AZwg§YmZ H$aZo Am¡a VH$ZrH$s g‘mYmZ technology for delivering best customer experience.
 Annual Report

{dH${gV H$aZo hoVw AmB©AmB©Q>r H¢$ng ‘| nrEZ~r-AmB©AmB©Q>r H$mZnwa Bank joined hands with IIT Kanpur and Foundation for
BZmodoeZ g|Q>a H$s g§¶wº$ ê$n go ñWmnZm H$aZo Ho$ {bE AmB©AmB©Q>r Innovation & Research in Science & Technology
(FIRST) to jointly establish the PNB – IIT Kanpur
H$mZnwa Am¡a ’$mC§S>oeZ ’$m°a BZmodoeZ E§S> [agM© BZ gmB§g E§S>
Innovation Centre at the IIT Campus to conduct
Q>oŠZmobm°Or (FIRST) Ho$ gmW hmW {‘bm¶m& research and develop technological solutions in the
df© Ho$ Xm¡amZ, ¶ynrAmB© boZXoZ ‘| 123 à{VeV H$s d¥{Õ Ho$ gmW Banking & Financial Services sector.
{S>{OQ>b boZXoZ H$m à{VeV ~‹T>H$a 56 à{VeV hmo J¶m h¡& ~¢H$ Ho$ During the year, the percentage share of digital
'dZ ’$m°a Am°b' Am¡a 'Am°b ’$m°a dZ' ‘mo~mB©b ~¢qH$J EpßbHo$eZ, transactions has improved to 56 percent with sharp
nrEZ~r dZEßn, Zo 31 ‘mM© 2021 Ho$ A§V VH$ 20 {‘{b¶Z go increase in UPI transactions by 123 percent. Bank’s
‘One for All’ and ‘All for One’ Mobile Banking
A{YH$ Cn¶moJH$Vm©Am| H$mo AnZo gmW Omo‹S>m h¡& Eßn H$mo Am¡a A{YH$ application, PNB ONE app, has crossed more than 20
gj‘ {H$¶m J¶m Am¡a H$B© ZB© H$m¶©j‘VmAm| H$mo Omo‹S>H$a Bgo A{YH$ million users as at the end of 31st March 2021. The
J«mhH$ AZwHy$b ~Zm¶m J¶m h¡ O¡go 9 joÌr¶ ^mfmAm| ‘| CnbãYVm, App has been further strengthened and made more
EZnrEg H$s gXñ¶Vm Am¡a ¶moJXmZ H$s gw{dYm, S>o{~Q> H$mS>© {ZOrH$aU customer friendly with addition of many new
functionalities such as availability in 9 regional
Am{X& languages, facility for subscription and contribution of
df© Ho$ Xm¡amZ, ~¢H$ Zo {dXoer ‘wÐm ì¶mnma Ho$ {dH$mg ‘| VoOr bmZo Ho$ NPS, Debit Card Personalization, etc.
{bE Q´>oS> ’$mBZ|g ar{S>’$mB§S> nmoQ>©b ewê$ {H$¶m& MaU-I Ho$ VhV, nmoQ>©b During the year, Bank launched Trade Finance
H$m {Z¶m©V ‘m°S>çyb bmJy {H$¶m J¶m h¡, {Og‘| J«mhH$ g^r àH$ma Ho$ Redefined Portal to accelerate the growth of forex
{Z¶m©V {~b AZwamoY Am°ZbmBZ AmgmZr go H$ht go ^r O‘m H$a gH$Vo business. Under Phase – I, the Export Module of the
portal has been implemented wherein, the customer
h¢& ¶h g^r ñdrH¥$V gr‘mAm| Ho$ S>m¶Zm{‘H$ {S>ñßbo Am¡a Ama§^ {H$E can submit all types of export bills request online
JE boZXoZ Ho$ dmñV{dH$ g‘¶ pñW{V AnS>oQ> H$s gw{dYm àXmZ H$aVm conveniently from anywhere. It provides the facility of
h¡& Am¶mV Am¡a {dXoer Ebgr/~rOr ‘m°S>çyb {dH$mgmYrZ h¡ Am¡a Bgo dynamic display of all sanctioned limits and Real time
MaU-II Ho$ VhV ewê$ {H$¶m OmEJm& Status updates of the initiated transactions. Import and
Foreign LC/BG Module is under development and
{S>{OQ>b M¡Zbm| na J«mhH$m| H$mo Omo‹S>Zo Ho$ CÔoí¶ go, '{S>{OQ>b AnZmE§ shall be launched under Phase – II.
A{^¶mZ' 15 AJñV 2020 H$mo ewê$ {H$¶m J¶m Wm, Ohm§ 83 bmI With an objective to on-board customers on digital
go A{YH$ ZE J«mhH$ Ow‹S>o& Bgr Vah, 2 AŠQy>~a 2020 H$mo ewê$ {H$E channels, the ‘Digital Apnayen Campaign’ was
JE 'J«m‘ g§nH©$ A{^¶mZ' ‘| {S>{OQ>b Am°Z ~mo{Sª>J, gm‘m{OH$ gwajm launched on 15th August 2020 where more than 83
Am¡a F$U gw{dYmAm| Ho$ Zm‘m§H$Z hoVw bJ^J 30000 {e{dam| ‘| 11 Lakh customers were on-boarded. Similarly, in the
‘Gram Sampark Abhiyan’, which was launched on
bmI J«mhH$m| go gånH©$ {H$¶m J¶m Wm& 2nd October 2020, 11 Lakh customers were contacted
in around 30000 camps for digital on boarding,
enrolment for social security and credit facilities.

E‘EgE‘B© b|qS>J MSME Lending

E‘EgE‘B© joÌ h‘mao Am¡Úmo{JH$ joÌ H$s ar‹T> h¡ Am¡a AW©ì¶dñWm Ho$ The MSME sector forms the backbone of our industrial
sector and constitutes an important growth engine for
{bE ¶h EH$ ‘hËdnyU© {dH$mg H$maH$ h¡, Omo CÚ{‘Vm H$mo ~‹T>mdm XoVm the economy that promotes entrepreneurship, inspires
h¡, ZdmoÞ‘of H$mo ào[aV H$aVm h¡ Am¡a amoOJma g¥OZ H$mo ~‹T>mdm XoVm h¡& innovation and boosts employment generation. Your
AmnH$m ~¢H$ ZB© BH$mB¶m| H$s ñWmnZm Ho$ gmW-gmW ‘m¡OyXm Bank provides all types of fund based and non-fund
ì¶mdgm{¶H$ BH$mB¶m| Ho$ {dñVma Ho$ {bE CYmaH$Vm©Am| H$mo g^r àH$ma based facilities to the borrowers for setting up new
units as well as expansion of existing business units.
H$s {Z{Y AmYm[aV Am¡a J¡a-{Z{Y AmYm[aV gw{dYmE§ àXmZ H$aVm h¡& Your Bank wholeheartedly participated in the Govt. of
AmnHo$ ~¢H$ Zo H$mo{dS> 19 ‘hm‘mar go b‹S>Zo Ho$ {bE ^maV gaH$ma Ho$ India special economic and comprehensive package
{deof Am{W©H$ Am¡a ì¶mnH$ n¡Ho$O ‘| Vho {Xb go ^mJ {b¶m VWm nmÌ to fight COVID 19 pandemic and the benefits have
CYmaH$Vm©Am| H$mo nhbo hr {d{^Þ ¶moOZmAm| Ho$ ‘mܶ‘ go bm^ {X¶m already been passed on to eligible borrowers through
schemes like Guaranteed Emergency Credit Line
Om MwH$m h¡, O¡go; Jma§Q>rH¥$V AmnmVH$mbrZ H«o${S>Q> bmBZ (GECL), (GECL), Credit Guarantee Scheme for Subordinate
X~mdJ«ñV E‘EgE‘B© hoVw AYrZñW F$U Ho$ {bE H«o${S>Q> Jma§Q>r ¶moOZm Debt (CGSSD) for Stressed MSMEs, PM Street
 Annual Report

(CGSSD), nrE‘ ñQ´>rQ> d|S>g© H$s AmË‘{Z^©a {Z{Y (nrE‘ ñd{Z{Y), Vendor's AtmaNirbhar Nidhi (PM SVANidhi), Interest
àYmZ‘§Ìr ‘wÐm ¶moOZm (nrE‘E‘dmB©) Ho$ VhV {XE JE {eew F$U Ho$ Subvention Scheme of 2% on Prompt Repayment of
erK« nwZ^w©JVmZ na 2% H$s ã¶mO AZwXmZ ¶moOZm, nrEZ~r Shishu Loan Extended Under Pradhan Mantri Mudra
Yojana (PMMY), PNB COVID-19 Emergency Credit
H$mo{dS>-19 AmnmVH$mbrZ F$U gw{dYm (nrEZ~r-grB©grE’$) Am{X&
Facility (PNB-CECF), etc.
gyú‘ Am¡a bKw CÚ‘m| H$mo g‘¶ na {dÎmr¶ ghm¶Vm àXmZ H$aZo Ho$ {bE In order to provide timely financial support to Micro
AmnHo$ ~¢H$ Ûmam {d{^Þ nhb| H$s JB© h¢ O¡go M¡Zb {dÎmnmofU Ho$ {bE and Small Enterprises various initiatives are taken by
JR>~§YZ, EZ~rE’$gr Ho$ gmW F$Um| H$m gh-{dÎmnmofU, ZH$Xr àdmh your Bank such as Tie-Ups for channel financing,
AmYm[aV ¶moOZmE§ O¡go nrEZ~r OrEgQ>r EŠgàog F$U VWm nrEZ~r co-lending of loans with NBFCs, cash-flow based
VËH$mb ¶moOZm, Oå‘y Am¡a H$í‘ra Ed§ bÔmI Ho$ {bE nrEZ~r {eIa schemes like PNB GST Express Loan and PNB Tatkal
¶moOZm, Am{X& E‘EgE‘B© H$m g‘W©Z H$aZo Ho$ {bE, Ama~rAmB© Ho$ Scheme, PNB Shikhar Scheme for Jammu and
Kashmir and Ladakh, etc. In order to support MSMEs,
{Xem{ZX}em| Ho$ AZwgma A{J«‘m| H$m nwZJ©R>Z ^r {H$¶m J¶m Wm&
restructuring of Advances was also undertaken in
~¢H$ Zo E‘EgE‘B© O¡go joÌm| na ܶmZ H|${ÐV H$aZo Ho$ {bE EH$ terms of RBI guidelines.
d{Q©>H$bmBÁS> F$U g§{dVaU ‘m°S>b ^r V¡¶ma {H$¶m h¡ {Og‘| {‘S> Bank has also put in place a Verticalized Credit
H$m°anmoaoQ> g|Q>a ( é.50 H$amo‹S> VH$ Ho$ F$U) Am¡a nrEZ~r F$U H|$Ð Delivery Model to focus on sectors like MSME that
(é. 1 H$amo‹S> VH$ Ho$ AmaEE‘ F$U) em{‘b h¢& includes Mid Corporate Centres (Loans upto Rs. 50
Crore) and PNB Loan Points (RAM Loans upto
Rs. 1 Crore).

OZ à~§YZ People Management

Post amalgamation, the entire staff of the Bank is

g‘m‘obZ Ho$ ~mX, ~¢H$ H$m nyam ñQ>m’$ EH$ g§J{R>V Q>r‘ Ho$ ê$n ‘| H$m¶©
working as a unified team. HR policies, system &
H$a ahm h¡& g‘m‘o{bV BH$mB© Ho$ {bE VrZm| ~¢H$m| H$s gdm}Îm‘ ì¶dhma Am¡a procedures have been harmonized considering best of
Zr{V¶m| H$mo ܶmZ ‘| aIVo hþE ‘mZd g§gmYZ Zr{V¶m|, àUmbr Am¡a the practices & policies of the three banks for the
à{H«$¶mAm| ‘| gm‘§Oñ¶ ñWm{nV {H$¶m J¶m h¡& nwZ: à{Vê${nV g§JR>Z amalgamated entity. Manpower has also been
g§aMZm Am¡a d{Q©>H$bmBOoeZ H$mo ܶmZ ‘| aIVo hþE l‘e{º$ H$mo ^r rationalized in view of the re-modelled organization
¶w{º$g§JV ~Zm¶m J¶m h¡& g^r ñVam| na, VrZm| ~¢H$m| Ho$ ñQ>m’$ H$mo C{MV structure and verticalization. Proper mix of staff of all
the three banks at all levels has been ensured. Further,
ê$n go g‘m{hV H$aZm gw{Z{üV {H$¶m J¶m h¡& BgHo$ Abmdm, ~¢H$ Zo
Bank initiated Cultural Integration to align the strategic
H$‘©Mm[a¶m| H$s AnojmAm| Ho$ gmW g‘m‘o{bV BH$mB© Ho$ aUZr{VH$ ~Xbmdm| shifts of the amalgamated entity with employee’s
H$mo g§apo IV H$aZo Ho$ {bE gm§ñH¥${VH$ EH$sH$aU H$s ewéAmV H$s& expectations.

~¢H$ Zo AnZo 1,00,000+ H$‘©Mm[a¶m| Ho$ g‘¥Õ à{V^membr g‘yh VH$ Bank has successfully integrated its Human
AnZr nhþ§M H$mo gwJ‘ ~ZmZo Ho$ {bE ‘mZd g§gmYZ à~§YZ àUmbr Resources Management System (HRMS) for
enhancing ease of access to its rich talent pool of
(EMAmaE‘Eg) H$mo g’$bVmnyd©H$ EH$sH¥$V {H$¶m h¡& df© Ho$ Xm¡amZ,
1,00,000+ employees. During the year, Bank has
~¢H$ Zo A{YH$m[a¶m| H$s H$m¶©j‘Vm Ho$ XmohZ Am¡a j‘Vm ‘| gwYma bmZo implemented its digital Performance Management
Ho$ {bE H$m¶©{ZînmXZ H$s ~ohVa ¶moOZm, {ZJamZr Am¡a ‘yë¶m§H$Z hoVw System (PMS) for officers of the amalgamated entity
g‘m‘o{bV BH$mB© Ho$ A{YH$m[a¶m| Ho$ {bE AnZr {S>{OQ>b H$m¶©{ZînmXZ for better planning, monitoring & evaluating the
à~§YZ àUmbr (nrE‘Eg) bmJy H$s h¡& ~¢H$ Zo nXmoÞ{V H$m¶© ‘| VoOr performance to unlock their potential and improve their
bmB© Am¡a {Z~m©Y ~¢qH$J n[aMmbZ gw{Z{üV H$aZo Ho$ {bE {dÎmr¶ df© efficiency. Bank expedited the promotion exercise and
2021-22 hoVw ‘mM© 2021 go nhbo Bg à{H«$¶m H$mo nyU© {H$¶m& completed the process for FY 2021-22 before March
2021 to ensure uninterrupted Banking operations.
H$mo{dS>-19 ‘hm‘mar H$mo XoIVo hþE, ~¢H$ Zo H$m¶©joÌ ‘| kmZ AO©Z H$aZo In view of the Covid-19 pandemic, Bank has changed
H$s pñW{V H$mo n[adV©Z {H$¶m h¡ Am¡a Bgo ‘m¡OyXm H$jm gm‘J«r H$mo the workplace learning and has shifted from classroom
~oOmo‹S> J{V, n¡‘mZo Am¡a JwUdÎmm dmbo geº$ Ed§ Vrd«V‘ B©-b{ZªJ trainings to training through virtual mode by converting
 Annual Report

g‘mYmZ ‘| n[ad{V©V H$aVo hþE dMw©Ab ‘moS> à{ejUm| ‘| ~Xb {X¶m existing classroom material into robust & rapid
h¡& H$‘©Mm[a¶m| Zo Am§V[aH$ H$m¶©H«$‘m| Am¡a ~mhar g§ñWmZm| Ho$ ‘mܶ‘ go e-learning solutions having unmatched speed, scale
H$m¶©H«$‘m| XmoZm| Ho$ O[aE H$m¡eb-g§dY©Z H$m¶©H«$‘m| ‘| ^mJ {b¶m h¡& and quality. Employees have undertaken the
up-skilling programs both through internal programs
and programs through Outside Institutes.

H$mo{dS>-19 ‘hm‘mar Ed§ ~¢H$ H$s nhb Covid-19 Pandemic and Bank’s Initiative

Bg g‘¶ ‘hm‘mar Ho$ ‘ÔoZOa ^{dî¶ H$m Am{W©H$ g§H$Q> A{Z{üV ~Zm The future economic trajectory in view of the pandemic
remains uncertain at this juncture. However, the
hþAm h¡& hmbm±{H$, ‘hm‘mar H$s Xÿgar bha H$m à^md Am{W©H$ ‘moM} na
impact of second wave of the pandemic will be less
nhbr bha H$s VwbZm ‘| H$‘ J§^ra hmoJm Š¶m|{H$ ì¶dgm¶ n[apñW{V severe than the first wave on economic front since the
Ho$ AZwHy$b T>b JE h¢& ~¢H$ Zo {Z¶m‘H$ Ho$ {ZX}em| H$m g§kmZ {b¶m businesses have adapted to the situation. The Bank
Am¡a AnZo J«mhH$m| H$s g^r lo{U¶m| Ho$ {hVm| Ho$ {bE amhV VWm g‘W©Z took cognisance of Regulator’s directives and
Cnm¶m| H$mo bmJy {H$¶m& Xoe ^a ‘| ì¶má A^yVnyd© pñW{V Ho$ ~mdOyX, implemented relief and support measures for the
benefits of all the categories of its customers. Despite
~¢H$ J«mhH$m| H$mo bJmVma ~¢qH$J godmE§ àXmZ H$a ahm h¡ Am¡a ~¢H$ Zo the unprecedented situation prevailing across the
Am°ZbmBZ ‘moS> Ho$ ‘mܶ‘ go ~MV ImVm ImobZo Ho$ {bE dr{S>¶mo country, the bank has been continuously rendering
Ho$dmB©gr à{H«$¶m ewê$ H$s h¡& ~¢H$ Zo AnZo H$‘©Mm[a¶m| H$s ghm¶Vm H$aZo banking services to customers and has started Video
Ho$ {bE dH©$ ’«$m°‘ hmo‘ (S>ãë¶yE’$EM) H$s gw{dYm, {deof Nw>Å>r H$s KYC process for opening of Saving Account through
gw{dYm, H$mo{dS> -19 Ho$ H$maU ‘¥Ë¶w Ho$ ‘m‘bo ‘| EH$‘wíV ‘wAmdOm online mode. Bank has taken number of initiatives like
extending Work from Home (WFH) facility, introduced
Am{X XoZo O¡gr H$B© nhb H$s h¢& BgHo$ Abmdm, H$mo{dS> -19 go the facility of special leave, one time compensation in
à^m{dV H$‘©Mm[a¶m| H$s ghm¶Vm Ho$ {bE, H$mo{dS> -19 nrEZ~r case of death due to Covid-19 etc. to support its
H$‘©Mmar ghm¶Vm nmoQ>©b Zm‘H$ EH$ nmoQ>©b ewê$ {H$¶m J¶m Wm& ~ohVa employees. Further, to assist staff impacted by
J«mhH$ gw{dYm Ho$ {bE ~¢qH$J Ho$ {S>{OQ>b ‘moS> na A{YH$ Omoa XoZm Covid-19, a portal christened as “Covid-19 PNB
gw{Z{üV {H$¶m J¶m Wm& Employee Support Portal” was started. Greater thrust
on digital mode of banking was ensured for better
EH$ gm‘m{OH$ ê$n go {Oå‘oXmar dmbr g§ñWm Ho$ ZmVo Am¡a ‘hm‘mar H$s customer convenience.
Xÿgar bha H$mo XoIVo hþE, ~¢H$ Zo g§JR>Zm| Ho$ amhV g§~§Yr ghm¶Vm àXmZ Being a socially responsible organization and in view
H$aZo Ho$ {bE Am°ŠgrOZ {gb|S>a, H§$g|Q´>oQ>a, Aݶ OrdZ ghm¶H$ of the second wave of the pandemic, Bank has
{M{H$Ëgm CnH$aU Eå~wb|g Am{X H$m ¶moJXmZ {X¶m h¡& ~¢H$ Zo nrE‘ contributed oxygen cylinders, concentrators, other life
Ho$¶g© ’§$S> ‘| é. 3.94 H$amo‹S> Am¡a é. 2.79 H$amo‹S> H$m 8 amÁ¶m| ‘| supporting medical equipments, Ambulances, etc.
towards relief support of Organizations. Bank has also
‘w»¶‘§Ìr amhV H$mof ‘| ¶moJXmZ {X¶m h¡& contributed Rs. 3.94 Crore to PM Cares fund and Rs.
2.79 Crore to Chief Ministers Relief Fund in 8 states.

nwañH$ma Am¡a gå‘mZ Awards and Recognitions

‘wPo AmnHo$ gmW ¶h gmPm H$aVo hþE Jd© hmo ahm h¡ {H$ ~¢H$ H$s AZoH$ I am proud to share with you that Bank has multifarious
CnbpãY¶m§ aht h¢ Am¡a {d{^Þ à{V{ð>V amï´>r¶ ‘§Mm| na BÝh| ‘mݶVm achievements and has been acknowledged at diverse
prestigious national platforms. Majority of the
àXmZ H$s JB© h¡& Á¶mXmVa gå‘mZ VH$ZrH$ Ho$ joÌ ‘| àmá hþE h¢&
accolades have been in the front of technology. Your
AmnHo$ ~¢H$ Zo ET-BFSI EŠgrb|g AdmS>© 2020 ‘| ET-BFSI ‘moñQ> Bank won the ET-BFSI “Most Innovative Public
BÞmodo{Q>d npãbH$ goŠQ>a ~¢H$ Am°µ’$ X B©¶a OrVm& BgHo$ Abmdm, Sector Bank of the Year” in the ET-BFSI Excellence
AmB©~rE ~¢qH$J àm¡Úmo{JH$s 2019-20 nwañH$mam| ‘| gd©loð> {S>{OQ>b awards 2020. Further, PNB was Joint runner-up in the
{dÎmr¶ g‘mdoeZ nhb Am¡a gd©loð> AmB©Q>r OmopI‘ Am¡a gmB~a gwajm IBA Banking technology 2019-20 awards under
categories namely “Best Digital Financial Inclusion
nhb Zm‘ H$s lo{U¶m| Ho$ VhV nrEZ~r g§¶wº$ Cn{dOoVm ahm& initiatives” and “Best IT Risk & Cyber Security
BgHo$ Abmdm, ‘¡gg© B§’$mo{gg Zo nrEZ~r Ho$ nWàXe©H$ àmogog initiatives”.
BÞmodoeZ Ho$ {bE {’$ZoH$b ŠbmB§Q> BZmodoeZ AdmS²g© 2020 ‘| Also, M/s Infosys awarded PNB with “Runner Up
Cn-{dOoVm AdmS>© go gå‘m{ZV {H$¶m& ~¢H$ H$mo brS>a Am°µ’$ X B©¶a BZ Award” in Finacle Client Innovation Awards 2020 for
~¢qH$J loUr Ho$ VhV S>rEggrAmB© EŠgrb|g AdmS>© ^r àXmZ {H$¶m PNB’s path breaking “Process Innovations”. Bank was
 Annual Report

J¶m& EgmoM¡‘ AdmS>© Ho$ A§VJ©V, nrEg~r {db¶ loUr Ho$ VhV nrEZ~r also given DSCI Excellence Awards 2020 under the
H$mo {S>{OQ>b godm ‘| Cn{dOoVm Kmo{fV {H$¶m J¶m Wm& category “Security Leader of the Year in Banking”.
Under ASSOCHAM Awards, PNB was declared
~¢H$ godmAm| H$mo BÞmodo{Q>d Q´>oqZJ à¡pŠQ>g 2019-20 Ho$ {bE B§{S>¶Z Runner up in Digital Service under PSB merged
gmogmBQ>r ’$m°a Q´>oqZJ E§S> S>odbß‘|Q> (AmB©EgQ>rS>r) Ûmam ~rE’$EgAmB© category.

Am¡a AmB©Q>r AmB©Q>rB©Eg loUr ‘| {ÛVr¶ nwañH$ma go gå‘m{ZV {H$¶m Bank was awarded Second Prize in Services (BFSI &
J¶m& ~¢H$ H$mo [añnm§g Qy> H$mo{dS> Jma§Q>rS> B‘aO|gr H«o${S>Q> bmBZ IT/ITES Category) by Indian Society for Training and
(OrB©grEb) Ho$ VhV ñH$m°M JmoëS> AdmS>© go ^r gå‘m{ZV {H$¶m J¶m& Development (ISTD) for Innovative Training Practices
2019-20. The Bank was also honoured with Skoch
‘¡gg© ~¢qH$J ’«§${Q>¶a ‘¡JOrZ Zo AmnHo$ ~¢H$ Ho$ CËnmX- nrEZ~r Gold Award under Response to COVID Guaranteed
doar’$mB© Ho$ {bE {’$Zmo{dQ>r AdmS>© 2021 àXmZ {H$¶m& Emergency Credit Line (GECL). M/S Banking Frontier
magazine bestowed “Finnoviti Award 2021” for your
Bank’s Product – PNB Verify.
^mdr ¶moOZmE± Looking Ahead

{dÎmr¶ df© 2020-21 Zo ~¢qH$J àUmbr MmQ>© H$mo nrEg~r Ho$ ~‹S>o n¡‘mZo The FY 2020-21 saw the banking system chart a new
territory with large scale amalgamations of PSBs.
na g‘m‘obZ Ho$ gmW EH$ ZE joÌ Ho$ ê$n ‘| XoIm& hmbm§{H$,
However, Covid-19 pandemic posed to be the most
H$mo{dS>-19 ‘hm‘mar H$mo d¡{œH$ Am{W©H$ B{Vhmg H$s g~go {dH$Q> formidable challenge in the global economic history. It
MwZm¡Vr ‘mZm J¶m& BgZo {S>{OQ>brH$aU H$s ~‹T>Vr ^y{‘H$m Ho$ gmW, has also triggered a paradigm shift in the way banking
Xþ{Z¶m ^a ‘| ~¢qH$J ì¶dgm¶ H$aZo Ho$ VarHo$ ‘| H«$m§{VH$mar ~Xbmd ^r business is undertaken across the globe, with an
ewê$ {H$¶m h¡& gH$mamË‘H$ nj H$mo XoIVo hþE, ~¢H$ {S>{OQ>brH$aU Am¡a increasing role of digitalisation. Looking at the brighter
side, Bank is focussed on leveraging the opportunities
d{Q©>H$bmBÁS> {~OZog ‘m°S>b na A{YH$ Omoa XoVo hþE Amgnmg Ho$ around the corner with greater thrust on digitalization
Adgam| H$m bm^ CR>mZo na ܶmZ H|${ÐV H$a ahm h¡& ~¢H$ H$m bú¶ and the verticalized business model. Bank aims to
{S>{OQ>b H¡$Zdmg H$m bm^ CR>mH$a AnZr nhþ§M, CËnmXH$Vm Am¡a increase its outreach, productivity and quality service
JwUdÎmm godm H$mo ~‹T>mZm h¡ Am¡a Cƒ ñVa Ho$ {S>{OQ>b Ow‹S>md Ho$ gmW by leveraging Digital Canvas and increase digital
J«mhH$m| H$s Amoa ܶmZ H|${ÐV H$aHo$ {S>{OQ>b M¡Zb AnZmZo ‘| d¥{Õ channel adoption by focusing on customer segments
with high degree of digital engagement.
H$aZm h¡&
With completion of integration process and revamped
EH$sH$aU à{H«$¶m Ho$ nyU© hmoZo Am¡a nwZJ©{R>V g§JR>Z g§aMZm Ho$ gmW, organisation structure in place, the thrust is now on
A~ J«m‘rU Ed§ H¥${f ~¢qH$J ‘| AJ«Ur hmoZo Am¡a E‘EgE‘B© Ho$ {bE Business Growth with an approach to be a leader in
'ng§XrXm ~¢H$a' ~ZZo Ho$ Ñ{ï>H$moU Ho$ gmW H$mamo~ma Ho$ {dH$mg na Omoa Rural and Agri Banking and be the ‘Preferred Banker’
for MSMEs. Under Retail, Agriculture and MSME
{X¶m Om ahm h¡& [aQ>ob, H¥${f Am¡a E‘EgE‘B© I§S> Ho$ VhV, ~¢H$ ‘m¡OyXm Segment, Bank plans to increase its business per
^m¡Jmo{bH$ joÌm| ‘| AnZo H$mamo~ma H$m à{V emIm eo¶a ~‹T>mZo Am¡a H$‘ branch share in existing geographies and enhance its
CnpñW{V dmbo joÌm| ‘| AnZr n¡R> ~‹T>mZo H$s ¶moOZm ~Zm ahm h¡& ~¢H$ penetration in areas with low presence. Bank will also
ZE C^aVo joÌm| H$s {dÎmr¶ Oê$aVm| Am¡a CZ J«m‘rU joÌ ‘| ^mdr explore opportunities to address the financing needs
ì¶mdgm{¶H$ Adgam| H$mo ImoOZo H$s g§^mdZmAm| H$m ^r nVm bJmEJm, of new sunrise sectors and the prospective business
opportunities in the rural sector which still remains
Omo A^r ^r H$m’$s hX VH$ AZNw>E h¢& largely unexplored.
~¢H$ AnZr Amam‘Xm¶H$ ny§Or pñW{V, bm^àXVm Am¡a nwZJ©{R>V g§JR>Z Bank is better positioned in managing future stress in
g§aMZm H$mo XoIVo hþE ^{dî¶ Ho$ X~md H$m à~§YZ H$aZo H$s ~ohVa view of its comfortable capital position, profitability and
pñW{V ‘| h¡& ~¢H$ gyú‘ {ZJamZr, ~ohVa hm‘rXmar {ddoH$, OmopI‘ revamped organization structure. Bank will focus on
optimum use of technology towards asset quality
{Z¶§ÌU Am¡a ny§Or gwYma na ܶmZ Ho$pÝÐV H$aZo Ho$ gmW AmpñV JwUdÎmm improvement with close monitoring, greater focus on
gwYma H$s {Xem ‘| àm¡Úmo{JH$s Ho$ gdm}V‘ à¶moJ na ܶmZ H|${ÐV H$aoJm& better underwriting prudence, risk controls and capital
~ohVa bm^àXVm Ho$ {bE ~¢H$ AnZo J¡a-ã¶mO Am¶ òmoVm| ‘| {d{dYVm improvement. Bank will also endeavour to diversify its
bmZo H$m ^r à¶mg H$aoJm& non interest income sources, for improved profitability.

Going forward, Bank’s endeavor will be to continuously

AmJo, ~¢H$ H$m à¶mg AnZr A§V{Z©{hV e{º$¶m| Am¡a 126 dfm] Ho$ reinvent itself to adapt to the new emerging landscape
~¢qH$J AZw^d Ho$ AmYma na ZE C^aVo n[aÑí¶ Ho$ AZwHy$b hmoZo Ho$ buttressed by its inherent strengths and 126 years of
 Annual Report

{bE ñd¶§ H$mo bJmVma ZE {gao go V¡¶ma H$aZm hmoJm& h‘mam à¶mg ^mdr banking experience. Our endeavor is to build a Next
nr‹T>r Ho$ ~¢qH$J g§ñWmZ H$m {Z‘m©U H$aZm h¡ Omo AnZo g^r {hVYmaH$m| Generation Banking Institution that creates value for all
its stakeholders.
Ho$ {bE ‘yë¶dmZ hmo&
As major stakeholders, your unequivocal support
à‘wI {hVYmaH$m| Ho$ ê$n ‘|, Bg ¶mÌm Ho$ Xm¡amZ AmnH$m ÑT> g‘W©Z throughout this journey has been instrumental for us
h‘mao {bE ‘hËdnyU© ahm h¡ Am¡a ‘wPo {dœmg h¡ {H$ Bg {Xem ‘| AmnH$m and I am sure that your support in this direction will
g‘W©Z ^{dî¶ ‘| ^r Omar ahoJm& continue in future also.

I would like to acknowledge and thank all members of

‘¢, ~moS>© Ho$ g^r gXñ¶m| H$mo CZHo$ ~hþ‘yë¶ g‘W©Z Am¡a ‘mJ©Xe©Z Ho$ the Board for their valuable support and guidance. I
{bE YݶdmX XoZm MmhVm hÿ§& ‘¢, Bg Adga na AnZo g^r {hVYmaH$m| also take this opportunity to wholeheartedly thank all
H$mo ~¢H$ ‘| CZHo$ ÑT> {dœmg Ho$ {bE ^r Vho{Xb go YݶdmX XoVm hÿ§& our stakeholders for their unequivocal trust in the
h‘mao J«mhH$m| go {‘b aho {Za§Va g‘W©Z Ho$ {bE ‘¢ CZH$m Am^ma 춺$ Bank. I sincerely express my gratitude for the
continuous patronage we have received from our
H$aVm hÿ±& ‘¢ Bg MwZm¡VrnyU© g‘¶ ‘| J«mhH$m| H$mo {Z~m©Y godmE§ àXmZ customers. I especially thank all our employees, in
H$aZo Ho$ {bE AnZo H$‘©Mm[a¶m| H$mo {deof ê$n go YݶdmX XoVm hÿ§& ‘wPo providing continuous services to customers in these
{dœmg h¡ {H$ ¶h à{V{ð>V g§ñWmZ Am¡a ^r A{YH$ D$§MmB¶m| H$mo Nw>EJm challenging times. I am confident that this esteemed
Am¡a AnZo {dH$mg nW H$mo Omar aIoJm& institution will scale still greater heights and continue
its growth trajectory.

AmnH$m, Yours Sincerely,

(grEM. Eg.Eg. ‘pëbH$mOw©Z amd) (CH. S. S. Mallikarjuna Rao)

à~§Y {ZXoeH$ Ed§ ‘w»¶ H$m¶©nmbH$ A{YH$mar Managing Director & CEO
lr. grEM. Eg.Eg. ‘{ëëmH$mOw©Z amd
à~§Y-{ZXoeH$ Ed§ grB©Amo
 Annual Report

fo"k; lwph Contents

i`"B la- Page No.
uksfVl 2&14 Notice 2-14
funs'kdksa dh fjiksVZ 15&45 Directors’ Report 15-45
çca/u ifjppkZ ,oa fo'ys"k.k 47&70 Management Discussion and Analysis 47-70
dkWiksZjsV vfHk'kklu ij ys[kk ijh{kdks dk çek.k i=k 71&72 Auditors’ Certificate on Corporate Governance 71-72
dkWiksZjsV vfHk'kklu ij fjiksVZ 73&124 Report on Corporate Governance 73-124
lfpoh; ys[kk ijh{kk fjiksVZ 125&131 Secretarial Audit Report 125-131
funs'kdks dh xSj&v;ksX;rk dk izek.k i=k 132&133 Certificate of Non-Disqualification of Directors 132-133
dkjksckj mRrjnkf;Ro fjiksVZ 135&154 Business Responsibility Report 135-154
dkWiksZjsV lkekftd mRrjnkf;Ro fjiksVZ 155&169 Corporate Social Responsibility Report 155-169
csly&III ds varxZr izdVhdj.k 170&171 Disclosure under Basel-III 170-171
,dy foÙkh; foojf.k;ka 173 Standalone Financial Statements 173
& rqyu&i=k 174&175 - Balance Sheet 174-175
& ykHk&gkfu [kkrk 176&178 - Profit & Loss Account 176-178
& vuqlwfp;ka 179&191 - Schedules 179-191
& izeq[k ys[kkadu uhfr;ka 192&204 - Significant Accounting Policies 192-204
& [kkrksa ls lacaf/r fVIif.k;ka 205&261 - Notes to Accounts 205-261
& udnh çokg fooj.k 262&265 - Cash Flow Statement 262-265
& ys[kkijh{kdksa dh fjiksVZ 266&277 - Auditors’ Report 266-277
lesfdr foÙkh; foojf.k;ka 279 Consolidated Financial Statements 279
& rqyu&i=k 280&281 - Balance Sheet 280-281
& ykHk&gkfu [kkrk 282&284 - Profit & Loss Account 282-284
& vuqlwfp;ka 285&297 - Schedules 285-297
& izeq[k ys[kkadu uhfr;ka 298&312 - Significant Accounting Policies 298-312
& [kkrksa ls lacaf/r fVIif.k;ka 313&336 - Notes to Accounts 313-336
& udnh çokg fooj.k 337&340 - Cash Flow Statement 337-340
& ys[kkijh{kdksa dh fjiksVZ 341&350 - Auditors’ Report 341-350

ys[kk ijh{kd AUDITORS

,l ,u èkou ,aM oaQiuh ,y,yih S N Dhawan & Co. LLP.
,e osQ vxzoky ,aM oaQiuh M K Aggarwal & Co.
, tkWu ekWfjl ,aM oaQiuh A John Moris & Co.
,l vkj xks;y ,aM oaQiuh S R Goyal & Co.
ih,l,eth ,aM ,lksfl,V~l PSMG & Associates

'ks;j varj.k ,tsaV SHARE TRANSFER AGENT

chVy ÝQkbZusaf'k;y ,aM dEI;wVj lfoZflt (çk-) fy] Beetal Financial & Computer Services (P) Limited
^chVy gkml*] r`rh; ry] ‘Beetal House’, 3rd Floor
99] enuxhj] yksdy 'kkWfiax lsaVj ds ihNs] 99, Madangir, Behind Local Shopping Centre
ubZ fnYyh & 110062 New Delhi 110062
Vsyh-ua- 011&29961281/82/83] ÝQSDl % 011&29961284 Tel. No. 011-29961281/82/83, Fax: 011-29961284
bZesy% [email protected] e-mail: [email protected]

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 Annual Report

ç/ku dk;kZy;% Iyk¡V la[;k 4] lsDVj 10] }kjdk] ubZ fnYyh & 110075
(bZ&esy% [email protected])

lwpuk
,rn~}kjk lwfpr fd;k tkrk gS fd iatkc uS'kuy cSad osQ 'ks;jèkkjdksa dh 20oha okf"kZd vke cSBd 26 tqykbZ] 2021] lkseokj dks çkr% 11-00 cts
(Hkkjrh; ekud le;) ohfM;ks dkWUÚsaflax (ohlh)@vU; vkWfM;ks fotqvy lkèkuksa (vks,oh,e) osQ ekè;e ls vk;ksftr dh tk,xh ftlesa
fuEufyf•r dk;Z fd, tk,axs %&
lkèkkj.k dkjksckj
31 ekpZ 2021 dks cSad osQ ys•kijhf{kr rqyu i=k] 31 ekpZ 2021 dks lekIr o"kZ osQ fy, cSad osQ ykHk vkSj gkfu ys•ksa ij] ys•ksa }kjk doj dh xbZ vofèk
osQ fy, cSad osQ dkedkt vkSj xfrfofèk;ksa ij funs'kd eaMy dh fjiksVZ rFkk rqyu i=k ,oa ys•ksa ij ys•kijh{kdksa dh fjiksVZ ij ppZk djuk] vuqeksnu nsuk
rFkk Lohdkj djukA
fuEufyf•r ladYi ij fopkj djuk vkSj mfpr le>s tkus ij fuEufyf•r ladYi ikfjr djuk%
¶ladYi fd;k tkrk gS fd 31 ekpZ 2021 dks cSad osQ ys•kijhf{kr rqyu i=k] 31 ekpZ 2021 dks lekIr o"kZ osQ fy, cSad osQ ykHk vkSj gkfu ys•ksa] ys•ksa
}kjk doj dh xbZ vofèk osQ fy, cSad osQ dkedkt vkSj xfrfofèk;ksa ij funs'kd eaMy dh fjiksVZ] rFkk] rqyu i=k ,oa ys•ksa ij ys•kijh{kdksa dh fjiksVZ dks
,rn~}kjk vuqeksfnr ,oa Lohdkj fd;k x;kA¸

funs'kd eaMy osQ vkns'k }kjk

Ñrs iatkc uS'kuy cSad
(,drk iljhpk)
oaQiuh lfpo
LFkku% ubZ fnYyh
fnukad% 29-06-2021

2
 Annual Report

Head Office: Plot No.4, Sector 10, Dwarka, New Delhi – 110075
(e-mail id: [email protected])

NOTICE
NOTICE IS HEREBY GIVEN that the 20th Annual General Meeting of the Shareholders of Punjab National Bank will be held on
Monday, the 26th July, 2021 at 11.00 A.M. (IST) through Video Conferencing (VC) / Other Audio-Visual Means (OAVM) to
transact the following business:
ORDINARY BUSINESS
To discuss, approve and adopt the Audited Balance Sheet of the Bank as at 31st March 2021, Profit and Loss Account of the Bank for
the year ended 31st March 2021, the Report of the Board of Directors on the working and activities of the Bank for the period covered
by the Accounts and the Auditor’s Report on the Balance Sheet and Accounts.
To consider and if thought fit, to pass the following Resolution:
“RESOLVED THAT the Audited Balance Sheet of the Bank as at 31st March 2021, Profit and Loss Account of the Bank for the year
ended 31st March 2021, the Report of the Board of Directors on the working and activities of the Bank for the period covered by the
Accounts and the Auditors’ Report on the Balance Sheet and Accounts be and are hereby, approved and adopted.”

By order of the Board of Directors

For Punjab National Bank

(Ekta Pasricha)
Company Secretary

Place: New Delhi

Date: 29.06.2021

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fVIif.k;k¡% NOTES:
1- ohfM;ks dkWUÚsaflax (ohlh)@vU; vkWfM;ks&fotqvy ekè;e 1. Annual General Meeting through Video Conferencing
(vks,oh,e) osQ ekè;e ls okf"kZd vke cSBd (VC) / Other Audio-Visual Means (OAVM)

fujarj dksfoM&19 egkekjh vkSj lkekftd nwjh dh vko';drkvksa dks In view of the continuing COVID-19 pandemic and social
ns•rs gq,] ,elh, (dkWikZsjsV dk;Z ea=kky;) us vius lkekU; ifji=k distancing requirements, MCA (Ministry of Corporate
la[;k 02@2021 fnukad 13 tuojh] 2021 osQ ekè;e ls oaQifu;k¡ Affairs) vide its General Circular No. 02/2021 dated
31 fnlacj] 2021 rd ohlh@vks,oh,e osQ ekè;e ls viuh ,th,e January 13, 2021 permitted companies to hold their AGM
through VC/OAVM till 31st December, 2021. In line with
vk;ksftr djys dh vuqefr nhA ,elh, osQ vuq:i] lsch us vius
MCA, SEBI has vide its Circular No. SEBI/HO/CFD/ CMD2/
ifji=k la[;k lsch@,pvks@lh,iQMh@lh,eMh2@lhvkbZvkj@ih@2021@11 CIR/P/2021/11 dated January 15, 2021 also extended the
fnukad 15 tuojh] 2021 ohlh@vks,oh,e osQ ekè;e ls vke cSBosQa relaxations to listed entities in respect of holding General
vk;ksftr djus osQ lacaèk esa lwphc¼ laLFkkvksa dks NwV Hkh 31 fnlacj] Meetings through VC/OAVM till 31st December, 2021.
2021 rd c<+k nh gSA
In accordance with the aforesaid Guidelines, the 20th
mijksDr fn'kkfunZs'kksa osQ vuqlkj] cSad dh 20oha okf"kZd vke cSBd Annual General Meeting (AGM) of the Bank is being
(,th,e) ohlh@vks,oh,e lqfoèkk osQ ekè;e ls vk;ksftr dh tk jgh conducted through VC/OAVM Facility which does not
gS] ftlesa lnL;ksa dh ,d lkekU; LFkku ij mifLFkfr dh vko';drk require physical presence of members at a common venue.
ugha gksrh gSA ohlh@vks,oh,e osQ ekè;e ls ,th,e esa Hkkx ysus okys Shareholders attending the AGM through VC/OAVM shall
'ks;jèkkjdksa dh x.kuk iatkc uS'kuy cSad ('ks;j vkSj cSBosQa) fofu;e] be counted for the purpose of reckoning the quorum
under Regulation 58 of Punjab National Bank (Shares &
2000 osQ fofu;e 58 osQ rgr dksje dh x.kuk osQ fy, dh tk,xhA
Meetings) Regulations, 2000. The deemed venue for the
20oha ,th,e osQ fy, laHkkfor LFkku cSad dk çèkku dk;Zky; jgsxkA
20th AGM shall be the Head Office of the Bank.
'ks;jèkkjd ohlh@vks,oh,e lqfoèkk osQ ekè;e ls cSad dh ,th,e Shareholders may join the AGM of the Bank through VC/
esa uksfVl esa mfYyf•r çfØ;k dk ikyu djosQ] 'kkfey gks ldrs OAVM facility, by following the procedure as mentioned in
gSa] tks 'ks;jèkkjdksa osQ fy, lqcg 10%30 cts ls vFkZkr ,th,e 'kq: the Notice, which shall be kept open for the shareholders
gksus osQ fy, fuèkZkfjr le; ls 30 feuV igys •qyk j•k tk,xkA from 10:30 a.m. i.e., 30 minutes before the time scheduled
cSad@,u,lMh,y fuèkZkfjr le; osQ 30 feuV ckn ohlh@vks,oh,e to start the AGM. The Bank/NSDL may close the window
lqfoèkk esa 'kkfey gksus osQ fy, foaMks can dj ldrk gSA for joining the VC/OAVM facility 30 minutes after the
scheduled time.
'ks;jèkkjd ;g uksV djsa fd ,u,lMh,y }kjk çnku dh xbZ ohlh@
vks,oh,e lqfoèkk igys vkvks igys ikvks osQ vkèkkj ij de ls de Shareholders may note that the VC/OAVM Facility,
provided by NSDL, allows participation of at least
1]000 lnL;ksa dh Hkkxhnkjh dh vuqefr nsrh gSA cSad dh 'ks;j iwath
1,000 Members on a first-cum-first-served basis. The
dk 2» ;k vfèkd j•us okys 'ks;jèkkjd] çeksVj] laLFkkxr fuos'kd] shareholders holding 2% or more of the share capital of
funs'kd] çeq• çcaèkdh; dkfeZd] ys•k ijh{kk lfefr osQ vè;{k] the Bank, Promoter, Institutional Investors, Directors,
ukekadu vkSj ikfjJfed lfefr vkSj fgrèkkjd lacaèk lfefr] ys•k Key Managerial Personnel, the Chairpersons of the Audit
ijh{kd vkfn ,th,e esa igys&vkvks&igys ikvks osQ vkèkkj ij fcuk Committee, Nomination and Remuneration Committee
fdlh çfrcaèk osQ vkèkkj ij Hkkx ys ldrs gSaA and Stakeholders Relationship Committee, Auditors, etc.
can attend the AGM without any restriction on account of
2- çkWDlh dh fu;qfÙkQ% first-cum-first-served basis.

cSBd esa Hkkx ysus ,oa ernku djus gsrq ik=k 'ks;jèkkjd] Lo;a osQ 2. Appointment of Proxy
vykok fdlh vkSj dks mifLFkr djus vkSj ernku djus gsrq ,d A shareholder entitled to attend and vote at the meeting,
çkWDlh fu;qDr djus osQ fy, ik=k gS vkSj ,sls çkWDlh dks cSad dk is entitled to appoint a proxy to attend and vote instead of
'ks;jèkkjd gksuk vko';d ugha gSA iwoZksDr fn'kkfunZs'kksa osQ vuqlj.k esa himself/herself and such a proxy need not be a shareholder
bl ,th,e esa Hkkx ysus vkSj 'ks;jèkkjdksa osQ fy, oksV Mkyus osQ fy, of the Bank. Pursuant to the aforesaid Guidelines the
çkWDlh fu;qDr djus dh lqfoèkk miyCèk ugha gSA facility to appoint proxy to attend and cast vote for the
shareholders is not available for this AGM.
3- çkf/Ñr çfrfuf/ dh fu;qfÙkQ%
3. Appointment of an Authorised Representative:
dksbZ Hkh ,slk O;fDr] fdlh fuxfer fudk; osQ fofèkor çkfèkÑr
No person shall be entitled to attend the AGM through VC
çfrfufèk osQ :i es]a rc rd ohlh@vks,oh,e ,oa@;k bZ&ernku osQ / OAVM and/or vote through e-voting as duly authorized
ekè;e ls ,th,e esa mifLFkr gksus ;k er nsus dk ik=k ugha gksxk] tc representative of a body corporate, unless a certified
rd ml cSBd] ftlesa ;g ladYi ikfjr fd;k x;k gS] osQ vè;{k }kjk true copy of the resolution appointing him/her as a duly
fofèkor~ :i ls çkfèkÑr çfrfufèk osQ :i esa mls fu;qDr djus authorized representative, shall have been deposited at
okys ladYi dh ,d çekf.kr lR;çfr foÙk çHkkx] 'ks;j foHkkx] the Share Department, Punjab National Bank, East Wing,
çèkku dk;Zky;] iatkc uS'kuy cSd
a bZLV foax]çFke ry]Iyk¡V la[;k 4] First Floor, Plot No.4, Sector 10, Dwarka, New Delhi
lsDVj 10] }kjdk] ubZ fnYyh&110075 es]a vFkok laoh{kd dks bZ&esy 110075 or sent to the Scrutinizer by e-mail to Scrutinizer@

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[email protected] ij Hkst nh tk, vkSj bldh çfr evoting@ snaco.net with a copy marked to [email protected] and
nsdl.co.in vkSj [email protected] ij cSBd dh frfFk ls de ls de [email protected], not less than four days before the date
pkj fnu igys vFkZkr cqèkokj] 21 tqykbZ 2021 dks lekfIr le; vFkZkr of the meeting i.e. on or before the closing hours i.e. 5.00
lka; 5-00 cts ls igys vo'; tek djk nh tk,A p.m. of Wednesday, the 21st July, 2021
No officer or employee of the Bank shall be appointed as
cSd
a osQ fdlh Hkh vfèkdkjh ;k deZpkjh dks 'ks;jèkkjd osQ çkfèkÑr
Authorised Representative of a shareholder.
çfrfufèk osQ :i esa fu;qDr ugha fd;k tk,xkA
4. Closure of Register of Shareholders:
4- 'ks;jèkkjdksa dk jftLVj can djuk%
The Register of Shareholders and Share Transfer
'ks;jèkkjdksa dk jftLVj vkSj cSad dh 'ks;j varj.k cgh eaxyokj] 20 Books of the Bank will remain closed from Tuesday,
tqykbZ 2021 ls lkseokj] 26 tqykbZ 2021 (nksuksa fnu lfEefyr) rd 20th July, 2021 to Monday, 26th July, 2021 (both days
can jgsaxsA inclusive).
5- ernku dk vf/dkj 5. Voting Rights
cSaddkjh oaQiuh (miØeksa dk vtZu vkSj varj.k) vfèkfu;e 1970 In terms of provisions of Section 3(2E) of the Banking
(;Fkk la'kksfèkr) dh èkkjk 3 (2 bZ) osQ çkoèkkuksa osQ vuqlkj osQaæ Companies (Acquisition and Transfer of Undertakings)
ljdkj osQ vykok cSad osQ fdlh Hkh 'ks;jèkkjd dks mlosQ 'ks;jksa Act, 1970 (as amended), no shareholder of the Bank other
osQ lEcUèk esa cSad osQ 'ks;jèkkjdksa osQ oqQy oksfVax vfèkdkj osQ than Central Government shall be entitled to exercise
10» ls vfèkd erkfèkdkj gsrq ik=k ugha gksxkA ;fn dksbZ Hkh 'ks;j voting rights in respect of the shares held by him in excess
nks ;k nks ls vfèkd O;fDr;ksa osQ uke ij gS] rks ernku osQ lacaèk of 10% of the total voting rights of all the shareholders of
the Bank. If any share stands in the name of two or more
esa jftLVj esa ftldk uke igys gS mls ,dek=k èkkjd ekuk tk,xkA
persons, the person first named in the register shall, as
dEiuh (çcUèku ,oa ç'kklu) fu;e 2014] osQ fu;e 20 osQ vuqlkj regards voting, be deemed to be the sole holder thereof.
tks 'ks;jèkkjd cSBd esa mifLFkr gksus rFkk oksV nsus osQ ik=k gSa] os In terms of Rule 20 of the Companies (Management and
vius oksV dk ç;ksx bySDVªkfud lkèku osQ ekè;e ls dj ldrs gSaA Administration) Rules, 2014, as amended, shareholders
6- bysDVªkWfud lk/u ds ekè;e ls oksfVax entitled to attend and vote at the meeting, can exercise
their voting rights through electronic means.
I. lsch (lwphdj.k nkf;Ro ,oa çdVhdj.k vis{kk,a) osQ fofu;eu
2015 osQ fofu;e 44] LVkiQ ,Dlpsatksa osQ lkFk lwphdj.k 6. Voting through Electronic Means
djkj osQ vuqlj.k esa vkSj dEiuh (çcUèku ,oa ç'kklu) I. Pursuant to Regulation 44 of the SEBI (Listing
fu;ekoyh 2014 ;Fkkla'kksfèkr osQ fu;e 20 osQ çkoèkku tks Obligations and Disclosure Requirements)
,elh, ifji=kksa osQ lkFk ifBr gS dh vuqikyuk esa cSad vius Regulations, 2015, Listing Agreement with Stock
'ks;jèkkjdksa dks ,th,e esa fd, tkus okys dk;Z osQ lacaèk esa Exchanges and provisions under Rule 20 of the
vke cSBd esa bySDVªkfud ekè;eksa }kjk ernku fjeksV bZ&oksfVax Companies (Management and Administration) Rules,
2014, as amended read with MCA Circulars, the
vkSj ,th,e osQ nkSjku bZ&oksfVax djus dh lqfoèkk ns jgk
Bank is pleased to provide its shareholders facility to
gS vkSj ;g lqfoèkk us'kuy flD;ksfjVht fMikWftVjh fyfeVsM exercise their right to vote in respect of the business
(,u,lMh,y) }kjk miyCèk djk, x, bZ&oksfVax IysViQkeZ osQ to be transacted at the AGM by electronic means
ekè;e ls nh tk jgh gSA bZ&oksfVax osQ ekè;e ls ernku djus (remote e-voting and e-voting during the AGM) through
gsrq 'ks;jèkkjdksa dh ik=krk fuèkZkfjr djus osQ fy, dV&vkWiQ the e-voting platform provided by National Securities
frfFk 19 tqykbZ 2021 gSA Depository Limited (NSDL). The Cut-Off date for
determining the eligibility of shareholders to cast vote
II. os 'ks;jèkkjd] tks ohlh@vks,oh,e lqfoèkk osQ ekè;e ls okf"kZd through e-voting is Monday, 19th July, 2021.
lkekU; cSBd esa mifLFkr gksaxs vkSj ftUgksaus lqnwj bZ&oksfVax osQ
ekè;e ls ladYi ij viuk oksV ugha fn;k gS] og okf"kZd II. Those shareholders, who will be present in the AGM
vke cSBd osQ nkSjku bZ&oksfVax ç.kkyh osQ ekè;e ls ernku through VC / OAVM facility and have not cast their
vote on the Resolution through remote e-voting, shall
djus osQ fy, ik=k gksaxsA cSad us bysDVªkWfud ekè;eksa ls ernku
be eligible to vote through e-voting system during the
dh lqfoèkk osQ fy, us'kuy flD;ksfjVht fMikWftVjh fyfeVsM AGM. The Bank has appointed National Securities
(NSDL) dks vfèkÑr ,tsalh osQ :i esa fu;qDr fd;k gSA Depository Limited (NSDL) as the authorized agency
III. ftu 'ks;jèkkjdksa us cSBd ls iwoZ nwjLFk bZ&oksfVax }kjk viuk for facilitating voting through electronic means.
oksV Mkyk gS] os Hkh ohlh@vks,oh,e osQ ekè;e ls cSBd esa III. The shareholders who have cast their vote by remote
Hkkx ys ldrs gSa] ysfdu fiQj ls viuk oksV Mkyus osQ gdnkj e-voting prior to the meeting may also attend the
ugha gksaxsA meeting through VC / OAVM but shall not be entitled to
cast their vote again.
IV. fjeksV bZ oksfVax ds fy, funZs'k fuEuor gS %&
IV. The instructions for remote e-voting are as under:
(i) fjeksV bZ oksfVax dh vofèk xq#okj] 22 tqykbZ 2021 ls (çkr%
9-00 cts) 'kq: gksxh vkSj jfookj] 25 tqykbZ 2021 (lk;a (i) The remote e-voting period begins on Thursday, 22nd
July, 2021 (9:00 a.m.) and ends on Sunday, 25th July,

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5-00 cts) rd lekIr gks tk,xhA bl vofèk osQ nkSjku dV 2021 (5:00 p.m.). During this period, shareholders of
vkiQ frfFk 19 tqykbZ 2021 osQ vuqlkj cSad osQ 'ks;jèkkjd the Bank holding shares either in physical form or in
pkgs og HkkSfrd :i esa 'ks;jèkkj.k djrs gks ;k vewrZ :i esa] os dematerialized form, as on the cut-off date of Monday,
19th July, 2021, may cast their vote electronically. The
bysDVªkfud ekè;e ls viuk oksV ns ldrs gSaA bZ oksfVax osQ ckn remote e-voting module shall be disabled by NSDL for
,u,lMh,y }kjk fjeksV bZ&oksfVax ekM;wy gVk fn;k tk,xkA voting thereafter.
(ii) fjeksV bZ&oksfVax osQ fy, çfØ;k vkSj fofèk dk fooj.k uhps (ii) The details of the process and manner for remote
fn;k x;k gS% e-voting are explained herein below:
,u,lMh,y bZ&oksfVax flLVe ij bysDVªkWfud :i ls oksV djus The way to vote electronically on NSDL e-Voting
osQ rjhosQ esa ¶nks pj.k** 'kkfey gSa ftudk mYys• uhps fd;k system consists of “Two Steps” which are mentioned
x;k gS% below:

pj.k 1% ,u,lMh,y bZ&oksfVax ç.kkyh rd igqap Step 1: Access to NSDL e-Voting system

d) MheSV ekè;e esa çfrHkwfr;ksa dks j•us okys O;fDrxr A) Login method for e-Voting and joining virtual
'ks;jèkkjdksa osQ fy, bZ&oksfVax vkSj opZqvy ehfVax esa meeting for Individual shareholders holding
securities in demat mode.
'kkfey gksus osQ fy, ykWx bu fofèkA
lwphc¼ oaQifu;ksa }kjk çnku dh xbZ bZ&oksfVax lqfoèkk ij lsch In terms of SEBI circular dated December 9, 2020
osQ 9 fnlacj] 2020 osQ ifji=k osQ vuqlkj] MheSV ekè;e esa on e-Voting facility provided by Listed Companies,
çfrHkwfr;ksa dks j•us okys O;fDrxr 'ks;jèkkjdksa dks fu{ksikxkj Individual shareholders holding securities in demat
vkSj fu{ksikxkj lgHkkfx;ksa osQ lkFk cuk, x, MheSV •krs osQ mode are allowed to vote through their demat accounts
ekè;e ls oksV djus dh vuqefr gSA bZ&oksfVax lqfoèkk dk /website of Depositories / Depository Participants.
mi;ksx djus osQ fy, 'ks;jèkkjdksa dks lykg nh tkrh gS fd Shareholders are advised to update their mobile
os vius MheSV •krksa esa viuk eksckby uacj vkSj bZesy vkbZMh number and email Id in their demat accounts in order to
viMsV djsaA access e-Voting facility.

'ks;jèkkjdksa dk çdkj ykWx bu dk çdkj Type of Login Method

shareholders
,u,lMh,y osQ lkFk 1- ;fn vki ,u,lMh,y IDeAS lqfoèkk osQ fy,
MheSV ekè;e esa igys ls gh iathÑr gS]a rks Ñi;k ,u,lMh,y Individual 1. If you are already registered for
çfrHkwfr j•us okys Sharehold- NSDL IDeAS facility, please visit
dh bZ&lsok,a osclkbV ij tk,aA vius O;fDrxr
O;fDrxr 'ks;jèkkjd
ers holding the e-Services website of NSDL.
oaQI;wVj ;k eksckby ij fuEufyf•r ;wvkj,y securities in Open web browser by typing the
https://eservices.nsdl.com Vkbi djosQ osc demat mode following URL: https://eservices.
czkmt+j •ksy%as ,d ckj bZ&lsokvksa dk gkse with NSDL. nsdl.com/ either on a Personal
ist ykWUp gksus osQ ckn] ¶ykWx bu¶ osQ rgr Computer or on a mobile. Once
the home page of e-Services is
¶csfufiQf'k;y vksuj¶ vkbdu ij fDyd djsa
launched, click on the “Beneficial
tks ¶IDeAS¶ vuqHkkx osQ rgr miyCèk gSA Owner” icon under “Login” which
,d ubZ LØhu •qyxs hA ogka vkidks viuh is available under “IDeAS”
mi;ksxdrZk vkbZMh vkSj ikloMZ Mkyuk gksxkA section. A new screen will open.
liQy çek.khdj.k osQ ckn] vki bZ&oksfVax You will have to enter your User ID
lsokvksa dks ns• ik,axAs bZ&oksfVax lsokvksa osQ and Password. After successful
authentication, you will be able
rgr ¶,Dlsl Vw bZ&oksfVax¸ ij fDyd djsa vkSj to see e-Voting services. Click
vki bZ&oksfVax ist ns• ik,axAs cSd
a ;k bZ&oksfVax on “Access to e-Voting” under
lsok çnkrk & ,u,lMh,y osQ uke osQ lkeus e-Voting services and you will be
miyCèk fodYiksa ij fDyd djsa vkSj fjeksV able to see e-Voting page. Click
bZ&oksfVax vofèk osQ nkSjku ;k opZv
q y ehfVax esa on options available against
name of the Bank or e-Voting
'kkfey gksus vkSj ehfVax osQ nkSjku oksfVax djus
service provider - NSDL and
osQ fy, vkidks ,u,lMh,y bZ&oksfVax osclkbV you will be re-directed to NSDL
ij iqu% funZfs 'kr fd;k tk,xkA e-Voting website for casting your
vote during the remote e-Voting
period or joining Virtual Meeting
& voting during the Meeting.

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2- ;fn vki IDeAS bZ&lsokvksa osQ fy, 2. If you are not registered for IDeAS
iathÑr ugha gS]a rks iathdj.k dk fodYi e-Services, option to register is
available at https://eservices.
https://eservices.nsdl.com ij
nsdl.com. Select “Register
miyCèk gSA ¶IDeAS osQ fy, vkWuykbu Online for IDeAS” Portal or click
iathdj.k djs¸a iksVyZ dk p;u djsa ;k at https://eservices.nsdl.com/
https://eservices.nsdl.com@ SecureWeb/IdeasDirectReg.jsp
SecureWeb/IdeasDirectReg. 3. Visit the e-Voting website of
jsp ij fDyd djsAa NSDL. Open web browser by
3- ,u,lMh,y dh bZ&oksfVax osclkbV ij tk,aA typing the following URL: https://
www.evoting.nsdl.com/ either on a
fuEufyf•r ;wvkj,y https://www. Personal Computer or on a mobile.
evoting.nsdl.com Vkbi djosQ ;k rks Once the home page of e-Voting
O;fDrxr oaQI;wVj ij ;k eksckby ij osc czkmt+j system is launched, click on the
•ksyAas bZ&oksfVax flLVe dk gkse ist ykWUp icon “Login” which is available
gksus osQ ckn] ¶ykWx bu¶ vkbdu ij fDyd under ‘Shareholder/Member’
djsa tks ^'ks;jèkkjd@lnL;^ vuqHkkx osQ varxZr section. A new screen will open.
You will have to enter your User
miyCèk gSA ,d ubZ LØhu •qyxs hA vkidks
ID (i.e. your sixteen digits demat
viuh mi;ksxdrZk vkbZMh (;Fkk ,u,lMh,y account number held with NSDL),
osQ ikl vkidk lksyg vadksa dk MheSV •krk Password/OTP and a Verification
la[;k)] ikloMZ@vksVhih vkSj LØhu ij fn•k, Code as shown on the screen.
x, lR;kiu dksM dks ntZ djuk gksxkA liQy After successful authentication,
çek.khdj.k osQ ckn] vkidks ,u,lMh,y you will be redirected to NSDL
fu{ksikxkj lkbV ij Hkst fn;k tk,xk] tgka vki Depository site wherein you
can see e-Voting page. Click on
bZ&oksfVax ist ns• ldrs gSAa cSd a ;k bZ&oksfVax options available against name
lsok çnkrk & ,u,lMh,y osQ uke osQ lkeus of the Bank or e-Voting service
miyCèk fodYiksa ij fDyd djsa vkSj fjeksV provider - NSDL and you will be
bZ&oksfVax vofèk osQ nkSjku ;k opZv
q y ehfVax esa redirected to e-Voting website of
'kkfey gksus vkSj ehfVax osQ nkSjku oksfVax djus NSDL for casting your vote during
osQ fy, vkidks ,u,lMh,y dh bZ&oksfVax the remote e-Voting period or
joining Virtual Meeting & voting
osclkbV ij jhMk;jsDV fd;k tk,xkA
during the Meeting.
4- 'ks;j/kjd@lnL; fuckZ/ oksfVax vuqHko dh 4. Shareholder/Member can also
lqfo/k ds fy, ,u,lMh,y ekscbZy ,si Download NSDL Mobile App
¶,u,lMh,y LihMh¸ Hkh MkmuyksM dj ldrs "NSDL Speede" facility for
gSAa ,u,lMh,y eksckby ,si] ,si LVksj vkSj seamless voting experience.
xwxy Iys ij miyC/ gSAa NSDL Mobile App is available on
App Store and Google Play.
lh,lMh,y osQ lkFk 1- ekStnw k mi;ksxdrZk ftUgksua s Easi@Easiest
MheSV ekè;e esa çfrHkwfr dk fodYi pquk gS] os viuh mi;ksxdrZk vkbZMh Individual 1. Existing users who have opted
Shareholders for Easi / Easiest, they can
j•us okys O;fDrxr vkSj ikloMZ osQ ekè;e ls ykWx bu dj ldrs
holding login through their user id and
'ks;jèkkjd gSAa fcuk fdlh vU; çek.khdj.k osQ bZ&oksfVax password. Option will be made
securities in
ist ij igqp
a us dk fodYi miyCèk djk;k demat mode available to reach e-Voting
tk,xkA mi;ksxdrZkvksa osQ fy, Eais @Eais est esa with CDSL page without any further
ykWx bu djus osQ fy, ;wvkj,y gSa https:// authentication. The URLs for
web.cdslindia.com/myeasi/ users to login to Easi / Easiest
home/login ;k www.cdslindia. are https://web.cdslindia.com/
myeasi/home/login or www.
com vkSj U;w flLVe Myeasi ij fDyd
cdslindia.com and click on New
djsAa System Myeasi.
2- Easi@Easiest osQ liQy ykWx bu osQ ckn 2. After successful login of Easi/
mi;ksxdrZk bZ oksfVax esuw Hkh ns• losQxkA esU;w Easiest the user will be also able
esa bZ&oksfVax lsok çnkrk vFkZkr ,u,lMh,y to see the E Voting Menu. The
osQ fyad gksxa As viuk oksV Mkyus osQ fy, Menu will have links of e-Voting
,u,lMh,y ij fDyd djsAa service provider i.e. NSDL. Click
on NSDL to cast your vote.
3- ;fn mi;ksxdrZk Easi/Easiest osQ
3. If the user is not   registered for
fy, iathÑr ugha gS] rks iathdj.k djus Easi/Easiest, option to register is
dk fodYi https://web.cdslindia. available at https://web.cdslindia.
com/ my easi /Registration/ com/ myeasi/Registration/
EasiRegistration ij miyCèk gSA EasiRegistration

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4- oSdfYid :i ls] mi;ksxdrZk www. 4. Alternatively, the user can

cdslindia.com gkse ist esa fn, ,d directly access e-Voting page by
providing demat Account Number
fyad ls MheSV •krk la[;k vkSj iSu uacj and PAN No. from a link in www.
çkIr djosQ lhèks bZ&oksfVax i`’ rd igqp a cdslindia.com home page. The
ldrs gSAa flLVe MheSV •krs esa ntZ iathÑr system will authenticate the user
eksckby uEcj vkSj bZey
s ij vksVhih Hkstdj by sending OTP on registered
mi;ksxdrZk dks çekf.kr djsxkA liQy çek. Mobile & Email as recorded
in the demat Account. After
khdj.k osQ ckn] mi;ksxdrZk dks lacfa èkr successful authentication, user
bZ,lih vFkZkr ,u,lMh,y osQ fy, fyad will be provided links for the
çnku fd, tk,axs tgka bZ&oksfVax py jgh gSA respective ESP i.e. NSDL where
the e-Voting is in progress.
Individual You can also login using the login
O;fDrxr 'ks;jèkkjd vki bZ&oksfVax lqfoèkk osQ fy, ,u,lMh,y@ Shareholders credentials of your demat account
(çfrHkwfr;ksa dks MheSM lhMh,l,y osQ lkFk iathÑr vius fu{ksikxkj lgHkkxh (holding secu- through your Depository Partici-
ekè;e esa j•uk) vius osQ ekè;e ls vius MheSV •krs osQ ykWx bu ØsMfas 'k;y rities in demat pant registered with NSDL/CDSL
fu{ksikxkj lgHkkfx;ksa dk mi;ksx djosQ Hkh ykWx bu dj ldrs gSAa ykWx bu mode) login for e-Voting facility. Once login,
osQ ekè;e ls ykWfxu djus osQ ckn vkidks bZ&oksfVax dk fodYi fn•kbZ through their you will be able to see e-Voting
djrs gSa nsxkA ,d ckj tc vki bZ&oksfVax fodYi ij fDyd depository option. Once you click on e-Voting
djrs gS]a rks vkidks liQy çek.khdj.k osQ ckn participants option, you will be redirected to
NSDL/CDSL Depository site after
,u,lMh,y@lhMh,l,y fu{ksikxkj lkbV ij Hkst
successful authentication, where-
fn;k tk,xk] tgka vki bZ&oksfVax lqfoèkk ns• ldrs in you can see e-Voting feature.
gSAa cSda ;k bZ&oksfVax lsok çnkrk&,u,lMh,y osQ Click on options available against
uke osQ lkeus miyCèk fodYiksa ij fDyd djsa vkSj name of the Bank or e-Voting ser-
fjeksV bZ&oksfVax vofèk osQ nkSjku ;k opZv q y ehfVax vice provider-NSDL and you will be
esa 'kkfey gksus vkSj ehfVax osQ nkSjku oksfVax djus osQ redirected to e-Voting website of
fy, vkidks ,u,lMh,y dh bZ&oksfVax osclkbV ij NSDL for casting your vote during
iqu% çsf"kr dj fn;k tk,xkA the remote e-Voting period or join-
ing Virtual Meeting & voting during
the Meeting.
vko';d lwpuk% tks lnL; mi;ksxdrZk vkbZMh@ikloMZ çkIr djus esa Important note: Members who are unable to retrieve User
vleFkZ gSa] mUgsa lykg nh tkrh gS fd os mi;ZqDr osclkbV ij miyCèk ID/ Password are advised to use Forget User ID and Forget
;wtj vkbZMh Hkwy x, vkSj ikloMZ Hkwy x, fodYi dk mi;ksx djsaA Password option available at abovementioned website.
fu{ksikxkj vFkZkr ,u,lMh,y vkSj lhMh,l,y osQ ekè;e ls ykWfxu Helpdesk for Individual Shareholders holding securities
ls lacafèkr fdlh Hkh rduhdh eqís osQ fy, MheSV ekè;e esa çfrHkwfr;ksa in demat mode for any technical issues related to login
dks j•us okys O;fDrxr 'ks;jèkkjdksa osQ fy, gsYiMsLdA through Depository i.e. NSDL and CDSL.
ykWx bu dk çdkj gsYiMsLd fooj.k
Login type Helpdesk details
,u,lMh,y osQ lkFk ykWx&bu esa fdlh Hkh rduhdh Individual Shareholders Members facing any
MheSV ekè;e esa çfrHkwfr leL;k dk lkeuk djus okys lnL; holding securities in technical issue in login can
j•us okys O;fDrxr [email protected] ij vuqjksèk demat mode with NSDL contact NSDL helpdesk
'ks;jèkkjd Hkstdj ,u,lMh,y gsYiMsLd ls by sending a request at
laidZ dj ldrs gSa ;k Vksy Úh uacj% [email protected] or call
1800 1020 990 vkSj 1800 22 44 at toll free no.: 1800 1020
30 ij dkWy dj ldrs gSaA 990 and 1800 22 44 30

lh,lMh,y osQ lkFk ykWfxu esa fdlh Hkh rduhdh Individual Shareholders Members facing any
holding securities in technical issue in login can
MheSV ekè;e esa çfrHkwfr leL;k dk lkeuk djus okys lnL; demat mode with CDSL contact CDSL helpdesk
j•us okys O;fDrxr [email protected] ij by sending a request
'ks;jèkkjd vuqjksèk Hkstdj lhMh,l,y gsYiMsLd at helpdesk.evoting@
ls laidZ dj ldrs gSa ;k 022& cdslindia.com or contact
23058738 ;k 022&23058542&43 at 022- 23058738 or 022-
ij laidZ dj ldrs gSaA 23058542-43
•) MheSV ekè;e esa çfrHkwfr;ksa osQ èkkfjrk okys O;fDrxr 'ks;jèkkjdksa B) Login Method for shareholders other than Individual
vkSj HkkSfrd ekè;e esa çfrHkwfr;ksa osQ èkkfjrk okys 'ks;jèkkjdksa osQ shareholders holding securities in demat mode and
vykok vU; 'ks;jèkkjdksa osQ fy, ykWfxu fofèkA shareholders holding securities in physical mode.

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,u,lMh,y bZ&oksfVax osclkbV ij ykWx&bu oSQls djsa\ How to Log-in to NSDL e-Voting website?

1- ,u,lMh,y dh bZ&oksfVax osclkbV ij tk,aA ilZuy oaQI;wVj ij ;k 1. Visit the e-Voting website of NSDL. Open web
eksckby ij fuEu ;wvkj,y% https://www.evoting.nsdl.com/ Vkbi browser by typing the following URL: https://www.
djosQ osc czkmt+j •ksysaA evoting.nsdl.com either on a Personal Computer or
on a mobile.
2- ,dckj bZ&oksfVax flLVe dk gkse ist •qyus osQ ckn] ^ykWxbu^
vkbdkWu ij fDyd djsa tksfd *'ks;jèkkjd@lnL;* vuqHkkx osQ rgr 2. Once the home page of e-Voting system is launched,
click on the icon “Login” which is available under
miyCèk gSA
‘Shareholder/Member’ section.
3- ,d ubZ LØhu •qysxhA vkidks viuh ;wtj vkbZMh] viuk ikloMZ
3. A new screen will open. You will have to enter your
vkSj LØhu ij n'kZk;k x;k lR;kiu dksM ntZ djuk gksxk| oSdfYid
User ID, your Password/OTP and a Verification
:i ls] ;fn vki ,u,lMh,y lsokvksa ;kuh (vkbfM;kt) osQ fy, Code as shown on the screen.
iathÑr gSa] rks vki vius ekStwnk vkbZMhbZ,,l ykWfxu osQ lkFk
https://eservices.nsdl.com/ ij ykWx&bu dj ldrs gSaA ,d ckj Alternatively, if you are registered for NSDL
tc vki vius ykWx&bu ØsMsaf'k;Yl dk mi;ksx djosQ ,u,lMh,y eservices i.e. IDEAS, you can log-in at https://
dh bZ&lsokvksa esa ykWx&bu djrs gSa] rks bZ&oksfVax ij fDyd djsa vkSj eservices.nsdl.com/ with your existing IDEAS login.
vki pj.k 2 ij vkxs c<+ ldrs gSa ;kuh bysDVªkWfud :i ls viuk Once you log-in to NSDL eservices after using your
log-in credentials, click on e-Voting and you can
oksV Mky ldrs gSaA
proceed to Step 2 i.e. Cast your vote electronically.
4- vkiosQ ;wtj vkbZMh dk fooj.k uhps fn;k x;k gS%
4. Your User ID details are as follows:
'ks;j èkkfjr djus vkidk ;wtj vkbZMh gS% Manner of holding Your User ID is:
dk rjhdk vFkZkr
shares i.e. Demat (NSDL
MheSV (,u,lMh,y
or CDSL) or Physical
;k lhMh,l,y) ;k
HkkSfrd
a) For Members who hold 8 Character DP ID followed
shares in demat account by 8 Digit Client ID For
d) ,u,lMh,y osQ 8 vadksa osQ xzkgd vkbZMh osQ ckn 8 with NSDL. example if your DP ID is
MheSV •krs esa 'ks;j j•us oSQjsDVj dh MhihvkbZMh mnkgj.k osQ IN300*** and Client ID is
okys 'ks;jèkkjdksa osQ fy, fy, ;fn vkidh MhihvkbZMh IN300*** 12****** then your user ID
gS vkSj xzkgd vkbZMh 12****** gS rks is IN300***12******.
vkidk ;wtj vkbZMh IN300***12******
gksxk b) For Members who hold 16 Digit Beneficiary
shares in demat account ID For example if
with CDSL. your Beneficiary ID is
•) lhMh,l,y osQ 16 vadksa dh ykHkkFkhZ vkbZMh mnkgj.k 12************** then your
MheSV •krs esa 'ks;j j•us osQ fy, ;fn vkidh csfufiQ'kjh vkbZMh user ID is 12**************
okys 'ks;jèkkjdksa osQfy,A 12************** gS rks vkidk ;wtj
vkbZMh 12************** gksxk c) For Members holding EVEN Number followed by
x) HkkSfrd :i esa 'ks;j bou uacj osQ ckn cSad esa iathÑr iQksfy;ks shares in Physical Form. Folio Number registered
j•us okys 'ks;jèkkjdksa osQ uacj mnkgj.k osQ fy, ;fn iQksfy;ks uacj with the Bank for example
fy, 001*** gS vkSj bou 101456 gS rks ;wtj if folio number is 001***
vkbZ 101456001*** gksxkA and EVEN is 101456 then
user ID is 101456001***

5- O;fDrxr 'ks;jèkkjdksa osQ vykok 'ks;jèkkjdksa gsrq ikloMZ fooj.k uhps 5. Password details for shareholders other than Individual
fn;k x;k gS% shareholders are given below:

d) ;fn vki igys ls gh bZ&oksfVax osQ fy, iathÑr gSa] rks vki a) If you are already registered for e-Voting, then you
vius ekStwnk ikloMZ dk mi;ksx ykWfxu vkSj viuk oksV Mkyus can user your existing password to login and cast
osQ fy, dj ldrs gSaA your vote.

•) ;fn vki ,u,lMh,y bZ&oksfVax ç.kkyh dk ç;ksx igyh ckj b) If you are using NSDL e-Voting system for the first
dj jgs gSa] rks vkidks ^çkjafHkd ikloMZ* iqu% çkIr djuk gksxk] time, you will need to retrieve the ‘initial password’
tks vkidks Hkstk x;k FkkA ,d ckj tc vki viuk ^bfuf'k;y which was communicated to you. Once you retrieve
ikloMZ^ iqu% çkIr dj ysrs gSa] rks vkidks ^çkjafHkd ikloMZ^ your ‘initial password’, you need to enter the ‘initial
ntZ djuk gksxk vkSj flLVe vkidks viuk ikloMZ cnyus osQ password’ and the system will force you to change
fy, ckè; djsxkA your password.

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x) viuk ^çkjafHkd ikloMZ^ oSQls çkIr djsa\ c) How to retrieve your ‘initial password’?

(i) ;fn vkidk bZesy vkbZMh vkiosQ MheSV •krs esa ;k oaQiuh (i) If your email ID is registered in your demat account
osQ ikl iathÑr gS] rks vkidk ^çkjafHkd ikloMZ^ vkiosQ or with the company, your ‘initial password’ is
bZesy vkbZMh ij vkidks Hkstk tkrk gSA vius esyckWDl esa communicated to you on your email ID. Trace the
,u,lMh,y ls Hksts x, bZesy dks <wa<saA bZesy •ksysa vkSj email sent to you from NSDL from your mailbox.
vVSpesaV vFkZkr~ ihMh,iQ iQ+kby •ksysaA ,u,lMh,y •krs Open the email and open the attachment i.e. a
osQ fy, ihMh,iQ iQ+kby dks •ksyus dk ikloMZ vkidh pdf file. The password to open the pdf file is your
8 vadksa dh DykbaV vkbZMh gS] lh,lMh,y •krs osQ fy, 8 digit client ID for NSDL account, last 8 digits
DykbaV vkbZMh dk vafre 8 vad ;k HkkSfrd 'ks;jksa osQ fy, of client ID for CDSL account or folio number for
iQ+ksfy;ks uacj ikloMZ gksxkA ihMh,iQ iQ+kby esa vkidh shares held in physical form. The pdf file contains
your ‘User ID’ and your ‘initial password’.
^;wtj vkbZMh^ vkSj vkidk ^çkjafHkd ikloMZ^ gksrk gSA
(ii) If your email ID is not registered, please follow
(ii) ;fn vkidh bZesy vkbZMh iathÑr ugha gS] rks Ñi;k steps mentioned below in process for those
mu 'ks;jèkkjdksa osQ fy, çfØ;k ftudh bZesy vkbZMh shareholders whose email ids are not
iathÑr ugha gSa osQ rgr fn, x, pj.kksa dk ikyu djsaA registered
6- ;fn vki viuk ikloMZ iqu% çkIr djus esa vleFkZ gSa ;k ^çkjafHkd 6. If you are unable to retrieve or have not received the “
ikloMZ¸ çkIr ugha fd;k gS ;k Hkwy pqosQ gSa% Initial password” or have forgotten your password:
d) www.evoting.nsdl.com ij miyCèk fodYi ¶Forgot User a) Click on “Forgot User Details/Password?” (If you are
Details/ Password? ij fDyd djsaA (;fn vki ,u,lMh,y ;k holding shares in your demat account with NSDL or
lhMh,l,y osQ lkFk vius MheSV •krs esa 'ks;j j• jgs gSa)A CDSL) option available on www.evoting.nsdl.com.

•) ¶Physical User Reset Password?¸ fodYi (;fn vki b) Physical User Reset Password?” (If you are holding
HkkSfrd eksM esa 'ks;j èkkj.k djrs gSa) www.evoting.nsdl.com shares in physical mode) option available on www.
ij miyCèk gSA evoting.nsdl.com.
c) If you are still unable to get the password by
x) ;fn vki vHkh Hkh mDr nks fodYiksa osQ }kjk ikloMZ çkIr ugha
aforesaid two options, you can send a request at
dj ik jgs gSa] rks vki [email protected] ij vius MheSV [email protected] mentioning your demat account
vdkmaV uacj@iQksfy;ks uacj] viuk iSu] viuk uke vkSj vius number/folio number, your PAN, your name and
iathÑr irs dk mYys• djosQ vuqjksèk Hkst ldrs gSaA your registered address etc.
?k) 'ks;jèkkjd ,u,lMh,y dh bZ&oksfVax ç.kkyh ij oksV Mkyus d) Members can also use the OTP (One Time
osQ fy, vksVhih (ou Vkbe ikloMZ) vkèkkfjr ykWfxu dk Hkh Password) based login for casting the votes on the
mi;ksx dj ldrs gSaA e-Voting system of NSDL.

7- viuk ikloMZ ntZ djus osQ ckn] psd ckWDl dks lsysDV dj ¶Terms 7. After entering your password, tick on Agree to “Terms and
and Conditions¸ ij lgree ij lgh djsaA Conditions” by selecting on the check box.

8- vc] vkidks] ykWfxu *cVu ij fDyd djuk gksxkA 8. Now, you will have to click on “Login” button.

9- ¶Login¸ *cVu ij fDyd djus osQ ckn] e-Voting dk gkse ist •qy 9. After you click on the “Login” button, Home page of
e-Voting will open.
tk,xkA
Step 2: Cast your vote electronically and join General
LVsi 2% ,u,lMh,y bZ&oksfVax flLVe ij vke cSBd esa bysDVªkWfud Meeting on NSDL eVoting system.
rjhosQ ls Hkkx ysus vkSj vius oksV Mkyus dk fooj.k uhps fn;k
x;k gS% How to cast your vote electronically and join General Meeting on
NSDL e-Voting system?
,u,lMh,y bZ&oksfVax flLVe ij vke cSBd esa bysDVªkWfud rjhosQ ls oSQls
Hkkx ysa vkSj oSQls viuk oksV Mkysa\ 1. After successful login at Step 1, you will be able to see all
the companies “EVEN” in which you are holding shares
1- pj.k 1 ij liQyrkiwoZd ykWfxu djus osQ ckn] vki lHkh oaQifu;ksa and whose voting cycle and General Meeting is in active
osQ ¶EVEN¸ ns• ik,axs ftuesa vkiosQ 'ks;j gSa vkSj ftudk ernku status.
pØ (oksfVax lkbZdy) vkSj vke cSBd lfØ; fLFkfr esa gSA
2. Select “EVEN” of Punjab National Bank to cast your vote
2- fjeksV bZ&oksfVax osQ nkSjku rFkk viuk oksV Mkyus osQ fy, iatkc during the remote e-Voting period and casting your vote
uS'kuy cSad osQ ¶EVEN¸ dk p;u djsaA oP;Zqvy cSBd esa Hkkx ysus during the General Meeting. For joining virtual meeting,
osQ fy, vkidks ¶vke cSBd esa Hkkx ysa¸ osQ rgr fn, x, fyad you need to click on “VC/OAVM” link placed under “Join
¶ohlh@vks,oh,e¸ ij fDyd djuk gksxkA General Meeting”.

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3- mfpr fodYi dk p;u djosQ vki viuk oksV Mky ldrs gSa] vFkZkr] 3. Cast your vote by selecting appropriate options i.e. assent
lgefr ;k vlgefr] lR;kfir@ la'kksfèkr mu 'ks;jksa dh la[;k] ftlosQ or dissent, verify/modify the number of shares for which
fy, vki oksV Mkyuk pkgrs gS vkSj ¶lcfeV¸ ij fDyd dj nsa ,oa you wish to cast your vote and click on “Submit” and also
vius oksV dks ¶oaQiQeZ** Hkh djsaA “Confirm” when prompted.

4- iqf‘ djus osQ ckn] ¶liQyrkiwoZd oksV Mkyk x;k¸ lans'k çnf'kZr gksxkA 4. Upon confirmation, the message “Vote cast successfully”
will be displayed.
5- vki iqf‘ i`’ ij fçaV fodYi dks fDyd djosQ vius }kjk Mkys x,
5. You can also take the printout of the votes cast by you by
oksVksa dk fçaVvkmV Hkh ys ldrs gSaA
clicking on the print option on the confirmation page.
,d ckj ladYi ij viuk oksV Mkyus dh iqf‘ djus osQ ckn vkidks Once you confirm your vote on the resolution, you will
viuk oksV cnyus dh vuqefr ugha gksxhA not be allowed to modify your vote.
'ks;jèkkjdksa osQ fy, lkekU; fn'kkfunZs'k General Guidelines for shareholders
1- laLFkkxr 'ks;jèkkjdksa (vFkZkr O;fDr;ksa] ,p;w,iQ] ,uvkjvkbZ vkfn osQ 1. Institutional shareholders (i.e. other than individuals,
vykok) dks lacafèkr cksMZ osQ ladYi@çkfèkdj.k i=k vkfn dh LoSQu dh HUF, NRI etc.) are required to send scanned copy (PDF/
xbZ çfr (ihMh,iQ@tsihth çk:i) fofèkor vfèkÑr gLrk{kjdrZkvksa osQ JPG Format) of the relevant Board Resolution/ Authority
lR;kfir uewuk gLrk{kj osQ lkFk tks ernku djus osQ fy, vfèkÑr gSa] letter etc. with attested specimen signature of the duly
LØwfVukbt+j dks bZ&esy }kjk [email protected] ij evoting@nsdl. authorized signatory(ies) who are authorized to vote, to the
co.in ij fpfÉr ,d çfr osQ lkFk Hkstuk gksxkA Scrutinizer by e-mail to [email protected] with a copy
marked to [email protected]
2- ;g n`<+rk ls vuq'kalk dh tkrh gS fd fdlh vU; O;fDr osQ lkFk vki 2. It is strongly recommended not to share your password
viuk ikloMZ lk>k u djsa vkSj vius ikloMZ dks xksiuh; j•us osQ with any other person and take utmost care to keep your
fy, vR;fèkd lkoèkkuh cjrsaA bZ&oksfVax osclkbV ij ykWfxu lgh ikloMZ password confidential. Login to the e-voting website will
esa oqQath osQ ikap vliQy ç;klksa ij v{ke gks tk,xkA ,slh fLFkfr be disabled upon five unsuccessful attempts to key in the
esa] vkidks ikloMZ jhlsV djus osQ fy, www.evoting.nsdl.com ij correct password. In such an event, you will need to go
miyCèk ¶Forgot User Details/Password?¸ or ¶Physical User Reset through the “Forgot User Details/Password?” or “Physical
Password?** fodYi ij tkuk gksxkA User Reset Password?” option available on www.evoting.
nsdl.com to reset the password.
3- fdlh Hkh ç'u osQ ekeys esa] vki 'ks;jèkkjdksa osQ fy, vDlj iwNs tkus
okys ç'uksa (,iQ,D;w) dks vkSj www.evoting.nsdl.com osQ MkmuyksM 3. In case of any queries, you may refer the Frequently Asked
Questions (FAQs) for Shareholders and e-voting user
vuqHkkx ij miyCèk 'ks;jèkkjdksa osQ fy, bZ&oksfVax mi;ksxdrkZ iqfLrdk
manual for Shareholders available at the download section
dks lanfHkZr dj ldrs gSa ;k Vksy Úh uacj% 1800 1020 990 ,oa 1800 of www.evoting.nsdl.com or call on toll free no.: 1800 1020
22 44 30 ij dkWy dj ldrs gSaA ;k lqJh iYyoh] izca/d Egk=ks dks 990 and 1800 22 44 30 or send a request to or Ms.
[email protected] ij vuqjksèk Hkst ldrs gSa (laidZ la[;k% +91-22- Pallavi Mhatre, Manager at [email protected] (Contact
2499 4360; +91-22-2499 4545) Nos.: +91-22-2499 4360; +91-22-2499 4545)
,sls 'ks;jèkkjd ftudh bZesy vkbZMh fMikWftVjh osQ lkFk iathÑr ugha Process for those shareholders whose email ids are not
gSa] muosQ fy, ;wtj vkbZMh vkSj ikloMZ çkIr djus vkSj bl uksfVl registered with the depositories for procuring user id and
esa fuèkZkfjr çLrkoksa osQ fy, bZ&oksfVax gsrq bZ&esy vkbZMh osQ iathdj.k password and registration of e-mail ids for e-voting for the
dh çfØ;k% resolutions set out in this notice:

1- ;fn 'ks;j HkkSfrd :i esa gS] rks Ñi;k iQksfy;ks ua-] 'ks;jèkkjd osQ uke] 1. In case shares are held in physical mode please provide
Folio No., Name of shareholder, scanned copy of the share
'ks;j çek.ki=k (lkeus ,oa ihNs) dh LoSQu dh xbZ çfr] iSu dkMZ vkSj certificate (front and back), self-attested scanned copy of
vkèkkj dkMZ dh Lo&vfHkçekf.kr LoSQu dh xbZ çfr cSad osQ jftLVªkj ,oa PAN card and AADHAR card by email to the Registrar
'ks;j LFkkukarj.k ,tsaV dks [email protected] bZesy ij HkstsaA and Share Transfer Agent of the Bank (STA) at beetal@
beetalfinancial.com
2- ;fn 'ks;j MheSV eksM esa gS] rks Ñi;k 'ks;jèkkjd MhihvkbZMh&lh,yvkbZMh
(16 vadksa dh MhihvkbZMh$lh,yvkbZMh ;k 16 vadksa dh ykHkkFkZh 2. In case shares are held in demat mode, please provide
vkbZMh)] viuk uke] DykbaV ekLVj ;k lesfdr •krk fooj.k dh çfr osQ DPID-CLID (16 digit DPID + CLID or 16 digit beneficiary
lkFk iSu dkMZ vkSj vkèkkj dkMZ dh Lo&vfHkçekf.kr LoSQu dh xbZ çfr ID), Name, client master or copy of Consolidated Account
statement, self-attested scanned copy of PAN card and
cSad osQ jftLVªkj ,oa 'ks;j LFkkukarj.k ,tsaV dks beetal@beetalfinancial. AADHAR Card) to the Registrar and Share Transfer Agent
com bZesy ij HkstsaA ;fn vki ,d MheSV eksM esa j•s çfrHkwfr;ksa osQ of the Bank (STA) at [email protected]. If you
O;fDrxr 'ks;jèkkjd gS] rks vkils pj.k 1 (d) vFkZkr ¶MheSV eksM esa are an Individual shareholder, holding securities in demat
çfrHkwfr;ksa dks j•us okys O;fDrxr 'ks;jèkkjdksa osQ fy, opZqvy ehfVax mode, you are requested to refer to the login method
esa 'kkfey gksus vkSj bZ&oksfVax osQ fy, ykWfxu dh fofèk¶ esa crkbZ xbZ explained at Step 1 (A) i.e. “Login method for e-Voting and
ykWfxu fofèk dk lUnHkZ ysus dk vuqjksèk fd;k tkrk gSA joining virtual meeting for Individual shareholders holding
securities in demat mode”.
3- oSdfYid :i ls 'ks;jèkkjd mi;ZqDr mfYyf•r nLrkostksa dks çnku 3. Alternatively shareholders may send a request to evoting@
djosQ bZ&oksfVax gsrq ;wtj vkbZMh ,oa ikloMZ çkIr djus osQ fy, nsdl.co.in for procuring user id and password for e-voting
[email protected] dks vuqjksèk dj ldrs gSA by providing above mentioned documents.

11
 Annual Report

4- ^lwphc¼ oaQifu;ksa }kjk çnku dh xbZ bZ&oksfVax lqfoèkk* ij lsch osQ 9 4. In terms of SEBI circular dated December 9, 2020 on
fnlacj 2020 osQ ifji=k osQ vuqlkj] MheSV eksM esa MheSV •krs@fu{ksikxkjksa 'e-Voting facility provided by Listed Companies', Individual
dh osclkbV@fu{ksikxkj Hkkxhnkjksa osQ ekè;e ls oksV djus dh vuqefr gSA shareholders holding securities in demat mode are allowed
bZ&oksfVax lqfoèkk dk mi;ksx djus osQ fy, 'ks;jèkkjdksa dks vius MheSV to vote through their demat account/ website of Depositories/
Depository Participants. Shareholders are required to
•krs esa viuk eksckby uacj vkSj bZesy vkbZMh lVhd :i ls vn~;ru update their mobile number and email ID correctly in their
djuk vko';d gSA demat account in order to access e-Voting facility.
,th,e osQ fnu bZ&oksfVax gsrq 'ks;jèkkjdksa osQ fy, funZs'k fuEukuqlkj The instructions for Shareholders for E-Voting on the day of
gS%& the AGM are as under:-
1- ,th,e osQ fnu bZ&oksfVax osQ fy, çfØ;k mlh rjg ls gS tSls fjeksV 1. The procedure for e-Voting on the day of the AGM is same
bZ&oksfVax gsrq mi;ZqDr mYys• fd, x, funZs'k gSaA as the instructions mentioned above for remote e-voting.

2- osQoy os 'ks;jèkkjd] tks ohlh@vks,oh,e lqfoèkk osQ ekè;e ls ,th,e 2. Only those shareholders, who will be present in the AGM
esa mifLFkr gksaxs vkSj nwjLFk bZ&oksfVax osQ ekè;e ls ladYiksa ij viuk through VC/OAVM facility and have not cast their vote on
oksV ugha Mkys ,oa ,slk djus ls vU;Fkk çfrcafèkr ugha fd, x, gSa] the Resolutions through remote e-Voting and are otherwise
oks ,th,e esa bZ&oksfVax flLVe osQ ekè;e ls ernku djus osQ ik=k not barred from doing so, shall be eligible to vote through
gksaxsA e-Voting system in the AGM.
3. Shareholders who have voted through Remote e-Voting
3- fjeksV bZ&oksfVax osQ ekè;e ls ernku djus okys 'ks;jèkkjd ,th,e esa
will be eligible to attend the AGM, however, they will not be
Hkkx ysus osQ ik=k gksaxs] gkykafd] os ,th,e esa ernku djus osQ ik=k
eligible to vote at the AGM.
ugha gksaxsA
4. The details of the persons who may be contacted for any
4- ,th,e osQ fnu bZ&oksfVax dh lqfoèkk ls lacafèkr fdlh Hkh f'kdk;r grievances connected with the facility for e-Voting on
osQ fy, ftu O;fDr;ksa ls laidZ fd;k tk ldrk gS] mudk fooj.k the day of the AGM shall be the same as mentioned for
fjeksV bZ&oksfVax osQ fy, ;Fkk mfYyf•r vuqlkj gh gksxkA Remote e-voting.
'ks;jèkkjdksa osQ fy, ohlh@vks,oh,e osQ ekè;e ls cSBd esa Hkkx ysus Instructions for Shareholders for attending the AGM through
gsrq funZs'k fuEukuqlkj gSa% VC/OAVM are as under:
1- 'ks;jèkkjd ,u,lMh,y bZ&oksfVax ç.kkyh osQ ekè;e ls ohlh@vks,oh,e 1. Shareholders will be provided with a facility to attend
lqfoèkk osQ }kjk ,th,e esa Hkkx ysus esa l{ke gksaxsA 'ks;jèkkjd the AGM through VC/OAVM through the NSDL e-Voting
¶,u,lMh,y bZ&oksfVax flLVe dk ,Dlsl¸ gsrq mijksDrkuqlkjd system. Shareholders may access by following the steps
pj.kksa dk ikyu djosQ igqap ldrs gSaA vkils vuqjksèk gS fd ¶Tokbu mentioned above for Access to NSDL e-Voting system.
tujy ehfVax¸ esU;w esa fn, x, ¶fyad ohlh@vks,oh,e¸ ij fDyd After successful login, you can see link of “VC/OAVM link”
djsa@ liQyrkiwoZd ykWx bu djus osQ ckn] vki cSad osQ uke osQ lkeus placed under “Join General meeting” menu against the
¶vke cSBd esa 'kkfey gksa¶ esuw osQ rgr j•s x, ¶ohlh@vks,oh,e name of the Bank. You are requested to click on VC/OAVM
fyad¶ dk fyad ns• ldrs gSaA vkils vuqjksèk gS fd tkWbu tujy link placed under Join General Meeting menu. The link for
ehfVax esU;w osQ rgr fn, x, ohlh@vks,oh,e fyad ij fDyd djsaA VC/OAVM will be available in Shareholder/Member login
where the EVEN of Bank will be displayed. Please note
ohlh@vks,oh,e osQ fy, fyad 'ks;jèkkjd@lnL; ykWfxu esa miyCèk
that the Shareholders who do not have the User ID and
gksxk tgka cSad dk bZou çnf'kZr fd;k tk,xkA Ñi;k è;ku nsa fd ftu
Password for e-Voting or have forgotten the User ID and
'ks;jèkkjdksa osQ ikl bZ&oksfVax osQ fy, ;wtj vkbZMh vkSj ikloMZ ugha
Password may retrieve the same by following the remote
gS ;k mi;ksxdrZk vkbZMh vkSj ikloMZ Hkwy x, gSa] os vafre le; e-Voting instructions mentioned in the notice to avoid last
ij Hkkx nkSM+ ls cpus osQ fy, uksfVl esa mfYyf•r nwjLFk bZ&oksfVax minute rush.
funZs'kksa dk ikyu djosQ bls iqu% çkIr dj ldrs gSaA
The Helpline details of the persons who may be contacted
,th,e ls iwoZ ;k blosQ nkSjku] rduhd osQ ç;ksx osQ fy, lgk;rk by the Shareholder needing assistance with the use of
çkIr djus osQ bPNqd 'ks;jèkkjd }kjk laidZ fd, tkus okys O;fDr technology, before or during the AGM shall be the same
dk gsYiykbu fooj.k ogh gksxk tks fd fjeksV bZ&oksfVax osQ fy, fn;k as mentioned for remote e-Voting.
x;k gSA
2. Shareholders are encouraged to join the Meeting through
2- csgrj vuqHko gsrq 'ks;jèkkjd ySiVkWi osQ ekè;e ls cSBd esa 'kkfey Laptops for better experience. Further, Shareholders
gks ldrs gSaA blosQ vykok] 'ks;jèkkjdksa dks ehfVax osQ nkSjku fdlh Hkh will be allowed to use Camera and should have Internet
O;oèkku ls cpus gsrq ,d vPNh xfr osQ lkFk baVjusV vkSj oSQejs dh with a good speed to avoid any disturbance during the
vko';drk gksxhA Ñi;k è;ku nsa fd eksckby midj.kksa ;k VScysVksa meeting. Please note that Participants Connecting from
;k ySiVkWi vkfn osQ ekè;e ls eksckby gkWVLikWV osQ ekè;e ls dusDV Mobile Devices or Tablets or through Laptop connecting
djus okys 'ks;jèkkjdksa dks vius lacafèkr usVodZ esa mrkj&p<+ko osQ via Mobile Hotspot may experience Audio/Video loss due
dkj.k vkWfM;ks@ohfM;ks gkfu dk vuqHko gks ldrk gSA blfy, fdlh to Fluctuation in their respective network. It is therefore
Hkh çdkj dh mDr #dkoV dks de djus gsrq fLFkj okbZ&iQkbZ ;k ySu recommended to use Stable Wi-Fi or LAN Connection to
dusD'ku dk mi;ksx djus dh fliQkfj'k dh tkrh gSA mitigate any kind of aforesaid glitches.

12
 Annual Report

3- tks 'ks;jèkkjd] ,th,e osQ nkSjku ,th,e esa fd, tkus okys O;olk; 3. Shareholders, who would like to express their views/ask
osQ lacaèk esa vius fopkj O;Dr djuk@ç'u iwNuk pkgrs gSa] mUgsa vius questions during the AGM with regard to the business to
uke] Mhih vkbZMh dk mYys• djrs gq, viuh iathÑr bZesy vkbZMh be transacted at the AGM, need to register themselves as
a Speaker by sending their request from their registered
ls viuk vuqjksèk Hkstdj Lo;a dks oDrk osQ :i esa iathÑr djuk email id mentioning their name, DP ID and Client ID
gksxkA vkbZMh vkSj DykbaV vkbZMh uacj@iQksfy;ks uacj vkSj eksckby uacj] number/folio number and mobile number, to reach the
,th,e 'kq: gksus ls de ls de 48 ?kaVs igys vFkZkr 24 tqykbZ] Bank’s email id i.e. [email protected] at least 48 hours in
2021 dks lqcg 11-00 cts ;k mlls igys cSad dh bZesy vkbZMh ;Fkk advance before the start of the AGM i.e. on or before 11.00
[email protected] ij Hkstuk gksxkA os 'ks;jèkkjd ftUgksaus Lo;a dks ,d a.m. on 24th July, 2021. Those shareholders who have
oDrk osQ :i esa iathÑr fd;k gS] mUgsa cSBd osQ nkSjku vius fopkj registered themselves as a speaker will only be allowed to
O;Dr djus@ç'u iwNus dh vuqefr gksxhA express their views/ask questions during the meeting.
4. Shareholders can submit questions in advance with
4- 'ks;jèkkjd] tks ohlh@vks,fo,e osQ }kjk ,th,e esa fd, tkus okys regard to the business to be transacted at the AGM from their
dk;Z osQ lacaèk esa cSBd 'kq: gksus ls de ls de 48 ?kaVs igys ;kuh registered email address, mentioning their name, DP ID and
24 tqykbZ] 2021 rd 11%00 lqcg cts rd vius uke] Mhih vkbZMh Client ID number/folio number and mobile number, to reach the
vkSj DykbaV vkbZMh uacj@iQksfy;ks uacj vkSj eksckby uacj dk mYys• Bank’s email id [email protected] atleast 48 hours in advance
djrs gq, cSad osQ bZesy irs vFkZkr [email protected] ij vius ç'u before the start of the meeting i.e. by 24th July, 2021 by 11:00
ç'u ckWDl osQ ekè;e ls vfxze :i ls Hkst ldrs gSa@ 'ks;jèkkjdksa }kjk a.m. Shareholders who will participate in the AGM through VC/
OAVM can also pose question/feedback through question box
bl çdkj osQ ç'uksa dks cSBd osQ nkSjku mBk;k tk,xk ;k cSad }kjk option. Such questions by the Shareholders shall be taken up
mi;qDr mÙkj fn;k tk,xkA during the Meeting or replied to by the Bank suitably.
5- laLFkkxr fuos'kd] tks cSad osQ 'ks;jèkkjd gSa] ls vuqjksèk fd;k 5. Institutional Investors, who are shareholders of the Bank,
tkrk gS fd ohlh@vks,oh,e lqfoèkk osQ ekè;e ls ,th,e esa are requested to be present in the AGM through VC/OAVM
mifLFkr gksaA Facility.

7- laoh{kd 7. Scrutinizer

eSllZ ,l-,u- vuarlqcze.;e ,oa oaQiuh- lfpoky;] dks fu"i{k vkSj M/s S.N. ANANTHASUBRAMANIAN & Co, Company
Secretaries has been appointed as the Scrutinizer by
ikjn'kZh rjhosQ ls bZ&oksfVax çfØ;k dh tkap djus osQ fy, cSad }kjk the Bank to scrutinize the e-voting process in a fair and
laoh{kd osQ :i esa fu;qDr fd;k x;k gSA transparent manner.
laoh{kd] okf"kZd vke cSBd (,th,e) osQ lekiu osQ nks dk;Z fnolksa The Scrutinizer shall submit a consolidated Scrutinizer’s
ds Hkhrj vè;{k dks fn, x, oqQy erksa ij ,d lesfdr laoh{kddrZk Report on the total votes cast to the Chairman of the
fjiksVZ çLrqr djsxk vkSj vè;{k ;k muosQ }kjk vfèkÑr O;fDr fyf•r Meeting within two working days of conclusion of the
:i esa mDr ij çfrgLrk{kj djsaxs rFkk LVkWd ,Dlpsat vkSj cSad dh AGM and the Chairman or a person authorised by him in
writing shall countersign the same and declare the result
osclkbV ij lesfdr laoh{kddrZk dh fjiksVZ osQ lkFk ifj.kke çLrqr of the voting forthwith by placing the Results along with the
djrs gq, rqjar ernku osQ ifj.kke ?kksf"kr djsxkA Scrutinizer’s Report on the website of Stock Exchanges
8- vnkokÑr ykHkka'k and the Bank.

'ks;jèkkjdksa dks ;g Hkh lwfpr fd;k tkrk gS fd ;fn dksbZ ykHkka'k jkf'k 8. Unclaimed Dividend
bldh ns; frfFk ls 7 o"kkZs osQ fy, vnÙk@vnkokÑr jgrh gS] rks mDr Shareholders are hereby informed that if any dividend
vnÙk@vnkokÑr jkf'k dks vfèkfu;e dh èkkjk 10B osQ vuqlkj osQaæ ljdkj amount remains unpaid/ unclaimed for 7 years from its
}kjk LFkkfir fuos'kd f'k{kk ,oa laj{k.k dks"k (vkbZbZih,iQ) dks due date, the said unpaid/unclaimed amount has to be
transferred to Investor Education & Protection Fund (IEPF)
varfjr fd;k tk,xkA foÙkh; o"kZ 2011&12 rd ykHkka'k •krs vkSj set up by Central Government pursuant to Section 10B
foÙkh; o"kZ 2013&14 gsrq varfje ykHkka'k esa vnÙk@vnkokÑr jkf'k dks of the Act. The unpaid/unclaimed amount in Dividend
vkbZbZih,iQ esa varfjr dj fn;k x;k gSA Account upto FY 2012-13 and the Interim Dividend for
o"kZ 2013&14 (vafre) gsrq vkbZbiZ h,iQ dks Hkqxrku@nkok u fd, x, 2013-14 have been transferred to IEPF.
ykHkka'k dks gLrkarfjr fd;k tkuk gSA ftu 'ks;jèkkjdksa us o"kZ 2012&13 The unpaid/unclaimed dividend for the year 2013-14 (Final)
osQ fy, ykHkka'k (vks)a çkIr@nkok ugha fd;k gS] os mDr jkf'k dk nkok is due to be transferred to IEPF. The shareholders who
djus osQ fy, viuk uohure irk] eksckby@VsyhiQksu uacj iQksfy;ks uacj@ have not received/claimed the dividend(s) for the year 2013-
Mhih&vkbZMh vkSj xzkgd vkbZMh rFkk cSd a fooj.k tSls cSd a dk uke] 14 (Final) are requested to claim the same by giving their
latest address, Mobile/Telephone No. Folio No. / DP-ID &
'kk•k dk irk] cSd a •krk la[;k vkSj vkbZ,iQ,l dksM bR;kfn] nsrs gq, Client ID and Bank details viz. Bank name, Branch address,
vuqjksèk djs]a D;ksfa d ;g jkf'k vkbZbiZ h,iQ dks varfjr djus gsrq ns; Bank account number and IFSC etc. for claiming the amount.
gSA ;fn nkok ugha fd;k x;k gS] rks ykxw fn'kkfunZ's kksa osQ vuqlkj vnÙk If not claimed, the unpaid dividend will be transferred to
ykHkka'k vkbZbiZ h,iQ dks varfjr dj fn;k tk,xkA IEPF in accordance with the applicable guidelines.

blosQ vfrfjDr] ftu 'ks;jèkkjdksa us vius ykHkka'k okjaV@çkIr ykHkka'k Further, the shareholders who have not encashed their
dks ugha Hkquk;k gS] muls vuqjksèk gS fd os blosQ nkos osQ fy, cSad osQ Dividend Warrants/received dividend are requested to
contact the Share Transfer Agent of the Bank for claiming
'ks;j VªkaliQj ,tsaV ls laidZ djsaA cSad osQ ikl iMs+ vnÙk@ vnkokÑr the same. The year-wise data of unpaid/unclaimed dividend
ykHkka'k dh o"kZokj lwph cSad dh osclkbV (www.pnbindia.in) ij lying with the Bank is available on the Bank’s website (www.
viyksM dh xbZ gSA pnbindia.in).

13
 Annual Report

9- vU; lwpuk 9. Other Information

d) lsch osQ iwoZ dfFkr ifji=k osQ vuqikyu es]a 2020&21 dh okf"kZd a) In compliance with the aforesaid SEBI Circular, the
fjiksVZ ftlesa cSd
a dh 20oha okf"kZd vke cSBd (,th,e) dh Annual Report for FY 2020-21 containing the Notice
lwpuk lfEefyr djrs gq,] vU; ckrksa osQ lkFk&lkFk] bZ&oksfVax of the 20th Annual General Meeting (AGM) of the
vkfn dh çfØ;k vkSj fofèk dk laoQs r nsrs gq,] okf"kZd fjiksVZ Bank, inter alia, indicating the process and manner of
e-voting etc. is being sent only in electronic mode to
osQoy mu lHkh 'ks;jèkkjdksa dks bysDVªkfW ud ekè;e ls çsf"kr dh
all the shareholders whose email IDs are registered
tk jgh gS] ftudh bZey s vkbZMh jftLVªkj vkSj ,lVh, vFkZkr
with the STA i.e. “Beetal Financial & Computer
¶chVy iQkbusfa 'k;y ,aM oaQI;wVj lfoZlt s (ih) fyfeVsM**@ Services (P) Limited” / Depository Participant(s).
fMikWftVjh ikfVZflisVa (vks)a osQ lkFk iathÑr gSAa
b) Shareholders may also note that the Notice of the
•) 'ks;jèkkjd ;g Hkh uksV dj ldrs gSa fd 2020&21 dh ,th,e AGM and the Annual Report for FY 2020-21 is also
vkSj okf"kZd fjiksVZ dh lwpuk cSad dh osclkbV www. being made available on the Bank’s website www.
pnbindia.in] LVkWd ,Dlpsatksa vFkZkr ch,lbZ fyfeVsM vkSj pnbindia.in, websites of the Stock Exchanges i.e.
us'kuy LVkWd ,Dlpsat vkWiQ bafM;k fyfeVsM dh osclkbVksa BSE Limited and National Stock Exchange of India
Øe'k% www.bseindia.com vkSj www.nseindia. Limited at www.bseindia.com and www.nseindia.
com ij rFkk ,u,lMh,y dh osclkbV vFkZkr www. com respectively, and on the website of NSDL i.e.
evoting.nsdl.com ij Hkh miyCèk gSA www.evoting.nsdl.com

x) cSad }kjk fd, x, ^gfjr igy* dks è;ku esa j•rs gq,] c) In view of the ‘Green Initiatives’ undertaken by
'ks;jèkkjdksa ls vuqjksèk gS fd os MheSV :i esa j•s x, the Bank, shareholders are requested to get their
'ks;jksa osQ ekeys esa vius lacafèkr fMikWftVjh ikfVZflisaV~l Email ids registered with their respective Depository
osQ lkFk vkSj HkkSfrd :i esa j•s x, 'ks;jksa osQ ekeys esa] Participant in case of shares held in demat form
and with the Bank’s STA in case of shares held in
vius cSad osQ ,lVh, osQ lkFkh bZesy vkbZMh% beetal@
physical form (email id: [email protected]).
beetalfinancial.com) viuh bZesy vkbZMh iathÑr
Further, in case of changes, if any, pertaining to their
djok,aA blosQ vykok] ifjorZuksa osQ ekeys esa] ;fn dksbZ gks] rks name, postal address, email address, telephone/
muosQ uke] Mkd irs] bZesy irs] VsyhiQksu@eksckby uacj] LFkk;h mobile numbers, Permanent Account Number
•krk la[;k (iSu)] vfèkns'k] ukekaduksa] cSad fooj.k tSls cSad (PAN), mandates, nominations, bank details such as,
dk uke vkSj 'kk•k fooj.k] cSad •krk la[;k] ,evkbZlhvkj name of the bank and branch details, bank account
dksM] vkbZ,iQ,llh dksM bR;kfn] ls lacafèkr ifjorZu dks number, MICR code, IFSC code, etc., the same may
bysDVªkWfud :i esa j•s x, 'ks;jksa osQ ekeys esa vius Mhih dks be intimated to their DPs in case the shares are held
lwfpr fd;k tk ldrk gS rFkk HkkSfrd :i esa j•s x, 'ks;jksa by them in electronic form and to the STA in case the
osQ ekeys esa vius ,lVh, dks lwfpr fd;k tk ldrk gSA shares are held by them in physical form.

?k) ,sls 'ks;jèkkjd ftuosQ ikl leku ukeksa esa ;k la;qDr ukeksa esa d) Shareholders who hold shares in physical form in
dbZ iQksfy;ksa esa fofoèk iQksfy;ksa esa 'ks;j HkkSfrd :i esa j•s gSa] multiple folios in identical names or joint names in
muls vuqjksèk fd;k tkrk gS fd os vius 'ks;j çek.ki=kksa dks the same order of names are requested to send their
,dy iQksfy;ks esa lesdu osQ fy, ,lVh, dks HkstsaA share certificates to the STA for consolidation into a
single folio.
Ä) lsch lwphdj.k fofu;eksa osQ fofu;eu 40 osQ vuqlkj]
e) As per Regulation 40 of SEBI Listing Regulations,
;Fkkla'kksfèkr] lwphc¼ laLFkkvksa dh çfrHkwfr;ksa dks] çfrHkwfr;ksa
as amended, securities of listed entities can be
osQ Vªkalfe'ku ;k VªkaLiksft'ku gsrq çkIr vuqjksèk osQ ekeys dks
transferred only in dematerialized form with effect
NksM+dj] 1 vçSy] 2019 ls osQoy MheSVfj;ykbTM :i esa from, 01st April, 2019, except in case of request
LFkkukarfjr fd;k tk ldrk gSA bls ns•rs gq, vkSj HkkSfrd received for transmission or transposition of securities.
'ks;jksa ls tqM+s tksf•e dks de djus osQ fy, ,oa iksVZiQksfy;ks In view of this and to mitigate the risk associated with
çcaèku dh lqxerk gsrq] HkkSfrd :i esa 'ks;j j•us okys physical shares and for ease of portfolio management,
'ks;jèkkjdksa ls vuqjksèk gS fd os viuh gksfYMaXl dks vewrZ shareholders holding shares in physical form are
:i esa ifjofrZr djus ij fopkj djsaA 'ks;jèkkjd bl lacaèk esa requested to consider converting their holdings to
lgk;rk osQ fy, cSad ;k cSad osQ ,lVh, ls laidZ dj ldrs dematerialized form. Shareholders can contact the
gSaA Bank or STA for assistance in this regard.
funs'kd eaMy osQ vkns'k ls By order of the Board of Directors
Ñrs iatkc uS'kuy cSad for PUNJAB NATIONAL BANK

(Ekta Pasricha)
(,drk iljhpk)
Company Secretary
oaQiuh lfpo
LFkku% ubZ fnYyh Place: New Delhi
frfFk% 29-06-2021 Date: 29.06.2021

14
Annual Report

15
 Annual Report

izxfr ,d utj esa

PROGRESS AT A GLANCE
(` djksM+ es)a (` crore)
LVSaMvyksu ih,uch lekesfyr ih,uch
Amalgamated
Ø- la- iSjkehVj Standalone PNB #
PNB
S. No PARAMETERS
foÙk o"kZ16 foÙk o"kZ17 foÙk o"kZ18 foÙk o"kZ19 foÙk o"kZ20 foÙk o"kZ21
FY’16 FY’17 FY’18 FY’19 FY’20 FY’21
1
'ks;j iwath 393 426 552 921 1348 2096
Share Capital
2
vkjf{kr fufèk;ka ,oa vfèk'ks"k 37917 41672 40522 43866 61010 88842
Reserves & Surplus
3
tekjkf'k;ka 553051 621704 642226 676030 703846 1106332
Deposits
4
fuoy vfxze 412326 419493 433735 458249 471828 674230
Net Advances
5
oqQy vkfLr;ka 667390 720331 765830 774949 830666 1260633
Total Assets
6
fuos'k 157846 186725 200306 202128 240466 392983
Investment
7
'kk•k,a (la[;k) 6759 6937 6982 6989 7040 10769
Branches (Number)

8
,Vh,e usVodZ (la[;k) 9463 10681 9668 9255 9168 13781
ATM Network (Number)

9
dkjksckj çfrfufèk;ksa (chlh) (la[;k) 7996 8091 8044 8143 7500 12518
Business Correspondents (BCs) (Number)
10
ifjpkyu ykHk 11339 14565 10294 12995 14739 22980
Operating Profit
11
oqQy çkoèkku 15313 13240 22576 22971 14402 20958
Total Provisions
12
fuoy ykHk -3974 1325 -12282 -9975 336 2022
Net Profit
13
dkjksckj@deZpkjh (` yk• esa) 1359 1417 1473 1680 1821 1885
Business/Employee (` lakh)
14
tek jkf'k dh oSf'od ykxr (%) 5.85 5.33 4.96 5.14 5.16 4.44
Global Cost of Deposit (%)
15
oSf'od vfxzeksa ij vk; (%) 9.10 8.29 7.49 7.72 7.82 7.53
Global Yield on Advances (%)
16
oSf'od fuos'k ij vk; (%) 7.94 7.69 7.35 7.41 7.13 6.46
Global Yield on Investment (%)
17
oSf'od fuoy C;kt ekftZu (%) 2.60 2.38 2.16 2.41 2.30 2.88
Global Net Interest Margin (%)
18
vkfLr;ksa ij çfriQy (%) -0.61 0.19 -1.60 -1.25 0.04 0.15
Return on Assets (%)
19
ykxr vk; vuqikr (%) 46.79 39.17 56.75 47.03 44.82 46.91
Cost to Income Ratio (%)
20
ldy ,uih, (%) 12.90 12.53 18.38 15.50 14.21 14.12
Gross NPAs (%)
21
fuoy ,uih, (%) 8.61 7.81 11.24 6.56 5.78 5.73
Net NPAs (%)
22
iwath i;ZkIrrk vuqikr (csly III) (%) 11.28 11.66 9.20 9.73 14.14 14.32
Capital Adequacy Ratio (Basel III) (%)
#vkadM+s
iwoZ&lekesyu vofèk osQ fy, LVSaMvyksu iatkc uS'kuy cSad foÙkh; ifj.kkeksa ls lacafèkr gSa] blfy, 31 ekpZ] 2021 dks lekIr o"kZ osQ fy,
lekesyu i'pkr~ foÙkh; ifj.kkeksa osQ lkFk rqyuh; ugha gSA
#Figures are related to standalone Punjab National Bank Financial results for pre- amalgamation period, hence not comparable
with post amalgamation financial results for the year ended March 31, 2021.

16
Annual Report

izeq[k foÙkh; fLFkfr

KEY FINANCIAL POSITION
lekesfyr ih,uch ls lacaf/r ekpZ 2021 ds vkdM+s
MARCH 2021 FIGURES PERTAIN TO AMALGAMATED PNB

pkyw tekjkf'k;k¡ vkSj cpr tekjkf'k;k¡ (#- djksM+)

Current Deposit & Saving Deposit (Rs. Crore)
■ Current Deposits ■ Savings
pkyw tekjkf'k;k¡ Deposits
cpr tekjkf'k;k¡ 417236
■ Current Deposits ■ Savings Deposits 417236

240665 256760
222873
240665 256760
222873

75546
40374 44375 45714
75546
40374 44375 45714

Mar'18
ekpZ '18 Mar'19
ekpZ'19 Mar'20
ekpZ'20 Mar'21
ekpZ'21
Mar'18 Mar'19 Mar'20 Mar'21

ykxr vk; vuqikr (%)

Cost to Income Ratio (%)
80.00%
80.00% ykxr vk; vuqikr
70.00% ■ Cost to Income Ratio
70.00% ■ Cost to Income Ratio
60.00% 56.75%
60.00% 56.75%
50.00% 46.91%
50.00% 46.91%
40.00%
40.00%
30.00%
30.00%
20.00%
20.00% ekpZ'18 ekpZ'19 ekpZ'20 ekpZ'21
Mar'18 Mar'19 Mar'20 Mar'21
Mar'18 Mar'19 Mar'20 Mar'21
dklk 'ks;j (%)
CASA Share (%)

dklk 'ks;j (%)

■ CASA Share%
46.00%
45.48%
45.50%
45.00%

44.50%
44.05%
44.00%

43.50%
43.00%

42.50%
ekpZ'18 ekpZ'19 ekpZ'20 ekpZ'21
Mar'18 Mar'19 Mar'20 Mar'21

17
 43.50%
43.00%

42.50%

Mar'18 Mar'19 Mar'20 Mar'21

Annual Report

ifjpkyu ykHk ( ` djksM+ )

Operating Profit (Rs. Crore)
ifjpkyu ykHk
25000 ■ Operat
ing Profit
22980

20000
14739
15000
10294
10000

5000

0
ekpZ'18 ekpZ'19 ekpZ'20 ekpZ'21
Mar'18 Mar'19 Mar'20 Mar'21

3.10% oSf'od fuoy C;kt ekftZu {,uvkbZ,e} (%)

3.00%
Global Net Interest Margin {NIM} (%)
■ NIM(%) 2.88%
3.10%
2.90%
,uvkbZ,e (%)
2.80%
3.00%
■ NIM(%) 2.88%
2.70%
2.90%
2.60%
2.80%
2.50%
2.70% 2.41%
2.40%
2.60%
2.30%
2.50% 2.41%
2.20%
2.40%
2.10%
2.30%
2.20% Mar'18 Mar'19 Mar'20 Mar'21
2.10%
ekpZ'18 ekpZ'19 ekpZ'20 ekpZ'21
Mar'18 Mar'19 Mar'20 Mar'21

iwath i;ZkIrrk vuqikr (%)

Capital Adequacy Ratio (%)

lhvkj,vkj fV;j 1
■ CRAR ■ Tier 1
15.00% 14.14% 14.32%
14.00%
■ CRAR ■ Tier 1
13.00%
15.00% 14.32%
14.14%
12.00%
14.00%
11.00%
13.00%
10.00%
12.00%
9.00%
11.00%
8.00%
10.00%
7.00%
9.00%
6.00%
8.00% ekpZ'20
ekpZ'18 ekpZ'19 ekpZ'21
7.00% Mar'18 Mar'19 Mar'20 Mar'21

6.00%

Mar'18 Mar'19 Mar'20 Mar'21

18
 Annual Report

funs'kd fjiksVZ 2020&21 DIRECTORS’ REPORT 2020- 21

During the Financial Year (FY) 2020-21, Punjab National Bank
iatkc uS'kuy cSad (ih,uch) us foÙkh; o"kZ 2020&21 osQ nkSjku] viuh
(PNB) continued its journey towards excellence backed by its
varfuZfgr 'kfDr vkSj 126 o"kksaZ osQ cSafoaQx vuqHko dh enn ls mRÑ‘rk dh inherent strengths and 126 years of banking experience. The
vksj viuh ;k=kk tkjh j•hA laØe.k dh ubZ ygjksa vkSj dksfoM&19 osQ E;qVsaV global economic outlook was shrouded with uncertainty in view
LVªsal dh otg ls oSf'od vkfFkZd laHkkouk vfuf'prrk ls Hkjh gqbZ FkhA of the new waves of infections and mutant strains of COVID-19.
ldkjkRed o`f¼ çkIr djus osQ i'pkr~ Hkkjrh; vFkZO;oLFkk dks egkekjh dh The Indian economy, after having regained positive growth,
nwljh ygj osQ dkj.k ubZ pqukSfr;ksa dk lkeuk djuk iM+kA vHkwriwoZ ifjfLFkfr faced renewed challenges on account of the second wave of the
pandemic. Despite the unprecedented situation, Bank continuously
osQ ckotwn] cSad us vius xzkgdksa dks yxkrkj cSafoaQx lsok,a çnku dha vkSj rendered banking services to its customers and continuously
u, mHkjrs ifjn`'; osQ vuqowQy gksus osQ fy, Lo;a dks yxkrkj u, :i esa reinvented itself to adapt to the new emerging landscape. The
çLrqr fd;kA foÙkh; o"kZ osQ nkSjku mRÑ‘ çn'kZu dh eq[; fo'ks"krk,a etcwr highlights of the performance during the financial year are
laxBu lajpuk] ykHkiznrk vkSj iwathxr fLFkfr esa lqèkkj gSaA ofVZdykbTM] strengthened organization structure, profitability and the improved
xzkgd osQafær vkSj fMftVy ½.k forj.k ekWMy osQ lkFk ubZ laxBukRed capital position. The revamped organizational structure, along with
the verticalized, customer centric & digital credit delivery model has
lajpuk us gkehnkjh ½.k] n{krk vkSj VuZvjkmaM le; esa lqèkkj fd;k gSA improved credit underwriting, efficiency and turnaround time (TAT).
lekesyu osQ rgr O;olk;] ekuo lalkèku vkSj lwpuk çkSn~;ksfxdh (vkbZVh) Having completed Business, Human Resource and Information
dk ,dhdj.k iwjk djus osQ i'pkr~] cSad dk ç;kl O;olk; dks csgrj cukus Technology (IT) integration under amalgamation, Bank’s endeavor
ij vfèkd cy nsuk gSA is to provide greater thrust towards improving business.

o"kZ osQ nkSjku] ih,uch] xzkgd lsok dks çHkkfor fd, fcuk bZvkschlh rFkk During the year, PNB was one of the first among amalgamated
Public Sector Banks (PSBs) to carry out CBS migration of the
bZ;w,uvkbZ dk lhch,l ekbxzs'ku djus okyk lekesfyr lkoZtfud {ks=k osQ eOBC and eUBI without affecting customer services. While the
cSadksa (ih,lch) esa igyk cSad gSA tcfd lekesyu osQ dkj.k lgfØ;rkvksa synergies out of amalgamation are being realized, Bank under
dks eglwl fd;k tk jgk gS] cSad us cnyrs foÙkh; ekgkSy vkSj xzkgdksa dh took various new initiatives to transform and align with the
t:jrksa dks lajsf•r djus osQ fy, dbZ ubZ igy dhaA changing financial environment and customer needs.

ekpZ] 2021 osQ var esa] #-7]39]407 djksM+ osQ ldy oSf'od vfxze rFkk As at the end of March, 2021, Bank’s Gross Global Business
#-11]06]332 djksM+ ldy oSf'od tek osQ lkFk cSad dk ldy oSf'od stood at Rs. 18,45,739 Crore with Gross Global Advances at
Rs. 7,39,407 Crore and Gross Global Deposit at Rs. 11,06,332 Crore.
O;olk; #-18]45]739 djksM+ jgkA pkyw rFkk cpr tek jkf'k (dklk)]
Current and Saving Deposits (CASA) was at Rs. 4,92,782 Crore
45-5 çfr'kr osQ ?kjsyw dklk 'ks;j osQ lkFk #-4]92]782 djksM+ jgkA blosQ with domestic CASA share at 45.5 per cent. In addition, Bank’s
vfrfjDr] cSad dk ifjpkyu ykHk foÙkh; o"kZ 2020&21 osQ fy, #-2022 Operating Profit was at Rs. 22,980 Crore with the Net Profit of
djksM+ osQ fuoy ykHk osQ lkFk #-22]980 djksM+ FkkA 31 ekpZ] 2021 osQ Rs. 2022 Crore for the FY 2020-21. As at the end of 31st March,
var esa] ldy vutZd vkfLr (th,uih,) vuqikr 14-12 çfr'kr rFkk 2021, Gross Non Performing Assets (GNPA) ratio stood at 14.12
fuoy ,uih, vuqikr 5-73 çfr'kr jgkA tcfd oSf'od fuoy C;kt ekftZu per cent and Net NPA ratio was at 5.73 per cent. While Global Net
(,uvkbZ,e) foÙkh; o"kZ 21 esa 2-88 çfr'kr jgk] tksf•e Hkkfjr vkfLr;ksa Interest Margin (NIM) was at 2.88 per cent in FY21, Capital to Risk
dh rqyuk esa iwath vuqikr lq•n :i ls 14-32 çfr'kr FkkA Weighted Assets ratio (CRAR) was comfortable at 14.32 per cent.

cSd
a dh fofoèk miyfCèk;ksa dks fofHk çfrf’r jk‘ªh; vkSj varjZk‘ªh; IysViQkekZas ij Bank’s manifold achievements have been acknowledged at
diverse prestigious national and international platforms. Among
Lohdkj fd;k x;k gSA vU; iqjLdkjksa osQ lkFk] vkiosQ cSda dks bZVh&ch,iQ,lvkbZ
other accolades, your Bank was adjudged as the “Most Innovative
,Dlhysl a vokMZ 2020 Js.kh esa ¶eksLV buksofs Vo ifCyd lsDVj cSd a vkWiQ n Public Sector Bank of the year” in the ET-BFSI Excellence awards
b;j¸ ?kksf"kr fd;k x;kA ih,uch vkbZch, cSfa oaQx VsDuksykWth vokM~lZ 2019&20 2020. PNB was Joint runner-up in the IBA Banking technology
Js.kh esa la;Dq r juj vi jgk rFkk ^csLV fMftVy iQkbusfa l;y bUDY;wtu Awards 2019-20 and received awards under categories of ‘Best
bfuf'k,fVo* rFkk ^csLV vkbZVh fjLd ,aM lkbcj flD;ksfjVh bfuf'k,fVo* dh Digital Financial Inclusion Initiatives’ and ‘Best IT Risk & Cyber
Js.kh osQ rgr~ iqjLdkj çkIr fd,A cSda us bUgSULV ,Dlsl ,aM lfoZl ,DlhysUl Security initiatives’. Bank also secured overall 4th Place among
(bZt) 2-0 baMDs l esa Hkh leLr ih,lch osQ eè; pkSFkk LFkku çkIr fd;k Fkk all PSBs in Enhanced Access & Service Excellence (EASE) 2.0
,oa fofHk fo"k;ksa esa leLr ih,l;w cSd
a ksa osQ eè; loZkfèkd iqjLdkj çkIr fd,A index and got highest number of awards amongst all PSU Banks
in different themes.
^^bl i`’Hkwfe es]a vkiosQ funs'kdx.k 31 ekpZ 2021 dks lekIr foÙkh; “Against this backdrop, your Directors have pleasure in
o"kZ (foÙkh; o"kZ 2020&21) gsrq cSd a dh okf"kZd fjiksVZ vkSj blosQ presenting the Annual Report of your Bank for the year
ys•kijhf{kr okf"kZd foÙkh; fooj.k lg"kZ vkiosQ le{k çLrqr dj jgs gSAa ** ended 31st March, 2021 (FY 2020-21) along with its audited
Annual Financial Statements”.
gekjk çn'kZu OUR PERFORMANCE
d- foÙkh; çn'kZu A. FINANCIAL PERFORMANCE
vkfLr;k¡ vkSj ns;rk,a Assets and Liabilities
Total Assets of the Bank was at Rs. 12,60,633 Crore as
31 ekpZ 2021 dks cSad dh oqQy vkfLr;ka #-12]60]633 djksM+ jghA
tcfd fuoy vfxze #-6]74]230 djksM+ jgk] fuos'k #-3]92]983 djksM+ at 31st March, 2021. While the Net Advances stood at
jgkA Rs. 6,74,230 Crore, Investment was at Rs. 3,92,983 Crore.

19
 Annual Report

31 ekpZ 2021 dks ns;rkvksa esa] tekjkf'k;ka #-11]06]332 djksM+ jgha On the Liabilities side, Deposits stood at Rs. 11,06,332 Crore
while the Borrowings was at Rs 42,840 Crore as on 31st
tcfd mèkkj jkf'k;k¡ #-42]840 djksM+ jghaA March, 2021.
fuoy C;kt vk; Net Interest Income
foÙkh; o"kZ 2020&21 osQ nkSjku vkiosQ cSad dh fuoy C;kt vk; The Net Interest Income of your Bank stood at Rs. 30,477
#-30]477 djksM+ jghA tcfd C;kt vk; #-80]750 djksM+ jgh] C;kt Crore during FY 2020-21. While Interest Income stood at Rs.
O;; #-50]273 djksM+ jghA 80,750 Crore, Interest Expenses was at Rs. 50,273 Crore.
ifjpkyu ykHk Operating Profit
foÙkh; o"kZ 2020&21 osQ nkSjku vkiosQ cSad dk ifjpkyu ykHk Operating Profit of your Bank during the FY 2020-21
#-22]980 djksM+ jgkA tcfd foÙkh; o"kZ 2020&21 osQ nkSjku oqQy vk; stood at Rs. 22,980 Crore. While the total Income stood at
#-93]562 djksM+ jgh] foÙkh; o"kZ 2020&21 esa oqQy O;; #-70]582 Rs.93,562 Crore during FY 2020-21, total Expenses was
djksM+ jgsA Rs. 70,582 Crore in FY 2020-21.
fuoy ykHk Net Profit

cSad us foÙkh; o"kZ 2020&21 esa #-2022 djksM+ dk 'kq¼ ykHk vftZr Bank has earned a Net Profit of Rs. 2022 Crore in FY
fd;k gSA 2020-21.

çkoèkku vkSj vkdfLedrk,¡ Provisions and Contingencies

foÙkh; o"kZ 2020&21 esa ,uih, gsrq #- 17]060 djksM+ ds çkoèkku ds Total provisions made during FY 2020-21 were at
lkFk cSad dk fd;k x;k dqy çkoèkku #- 20]959 djksM+ FkkA 31 ekpZ] Rs. 20,959 Crore with Provision for NPA at Rs 17,060 Crore.
Provision Coverage Ratio (incl. TWO) of the Bank was at
2021 dks cSad dk çkoèkku dojst vuqikr (VhMCY;wvks lfgr) 80-14
a robust 80.14 per cent as at 31st March, 2021 and PCR
çfr'kr jgk rFkk fcuk VhMCY;wvks osQ ihlhvkj 63-06 çfr'kr jgkA without TWO was at 63.06 percent.
•- ifjpkyu lacaèkh çeq• fcanq% B. OPERATIONAL HIGHLIGHTS
foÙk o"kZ 2020&21 osQ nkSjku cSad dh oqQN ifjpkyukRed fo'ks"krk,a Some of the operational highlights of the Bank during
uhps lwphc¼ gSa% FY 2020-21 are listed below:
foÙkh; Financial
• cSad dk oSf'od dkjksckj 31 ekpZ] 2021 esa #-1845739 djksM+ • Bank’s Global Business reached the mark of
rd igq¡p x;k] tks lkoZtfud {ks=k osQ cSadksa (ih,lch) esa Rs.18,45,739 Crore in 31st March, 2021, which was
f}rh; loZkfèkd jkf'k FkhA second highest amount among Public Sector Banks
(PSBs).
• #-4]92]782 djksM+ dh dklk tek jkf'k Hkh] ?kjsyw tekjkf'k;ksa
• CASA Deposits at Rs. 4,92,782 Crore also remained
esa 45-5 çfr'kr dh fgLlsnkjh osQ lkFk] lkoZtfud {ks=k osQ second highest amongst PSBs with 45.5 per cent
cSadksa esa f}rh; loZkfèkd tekjkf'k cuh jghA share in Domestic Deposits.
• cpr tekjkf'k ekpZ* 21 dks c<+dj #-4]17]236 djksM+ gks xbZA • Savings Deposit grew to Rs. 4,17,236 Crore as on
•qnjk lkofèk tekjkf'k 31 ekpZ] 2021 dks #-5]05]975 djksM+ March’ 21. Retail Term Deposit was at Rs. 5,05,975
jghA Crore as on 31st March’21.

• 31 ekpZ] 2021 dks dksj •qnjk ½.k #-1]13]047 djksM+ jgkA • Core Retail Loans stood at Rs. 1,13,047 Crore as on
31st March’21. MSME loan grew to Rs. 1,25,966 Crore
ekpZ*21 esa ,e,l,ebZ ½.k c<+dj #-1]25]966 djksM+ gks x;kA
in March’21.
• vk; ykxr vuqikr foÙkh; o"kZ 21 esa c<+dj 46-91 çfr'kr
• Cost to Income Ratio improved to 46.91 per cent in
gks x;kA FY21.
iwath    Capital
csgrj ykHkçnrk osQ lkFk cSad }kjk iwath tqVkus osQ dkj.k foÙkh; o"kZ The capital adequacy of the Bank improved during the
osQ nkSjku cSad dh iwath i;ZkIrrk esa lqèkkj gqvkA foÙkh; o"kZ 2020&21 financial year on account of  capital raising by the Bank
osQ nkSjku] cSad us D;wvkbZih osQ ekè;e ls #-3]788 djksM+] fV;j& II coupled with improved profitability. During FY 2020-21,
ckaM osQ ekè;e ls #-3]994 djksM+ rFkk ,Vh&1 ckaM osQ ekè;e ls Bank has raised equity of Rs. 3,788 Crore through QIP,
#-495 djksM+ tqVkbZ gSA blosQ vfrfjDr] cSad us 15 ebZ] 2021 dks Rs. 3,994 Crore through Tier -II Bonds and Rs 495 Crore
through AT-1 Bonds.  Further, Bank has also raised equity
D;wvkbZih osQ ekè;e ls #-1800 djksM+ dh bfDoVh Hkh tqVkbZ gSA cSad of Rs. 1800 Crore through QIP on 15th May, 2021.   The
us de tksf•e çksiQkby rFkk csgrj jsfVax okys mèkkjdrZkvksa dks yf{kr Bank continued with its focus on sustainable business
djosQ lrr O;kikj o`f¼ ij viuk è;ku osQafær djuk tkjh j•kA vkxs growth by targeting better rated borrowers with low risk
c<+rs gq,] vFkZO;oLFkk dh c<+rh ½.k vko';drkvksa dks iwjk djus profile. Going forward, the Bank is strategically well placed
osQ fy, cSad j.kuhfrd :i ls vPNh fLFkfr esa gSA to meet the growing credit needs of the economy.

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eq[; fcanq%   Key Highlights

• 31 ekpZ 2021 dks cSad dk iwath i;ZkIrrk vuqikr D;wvkbZih • The Capital Adequacy ratio of the Bank stood  at 
osQ ekè;e ls #-3]788 djksM+ tqVkus osQ lkFk 14-32» jgk] 14.32 per cent, as of 31st March, 2021, with Tier-1
capital at 11.50 per cent and Common Equity Tier-1
ftlesa fV;j&1 iwath 11-50» rFkk fV;j&1 lkekU; bfDoVh
(CET-1) at 10.62 percent, with raising of Rs. 3,788 Crore
(lhbZVh&1) 10-62» jgkA   through QIP.  
• cSad us o"kZ osQ nkSjku #- 3]994 djksM+ osQ Vh;j & II ckaM • Bank raised Tier-II Bonds of Rs.3,994 Crore during
tqVk, vkSj 31 ekpZ] 2021 dks Vh;j II iwath 2-82» jghA   the year and Tier II capital stood at 2.82 per cent as
on 31st March, 2021.  
• csgrj ewY;kafdr •krksa ij è;ku osQfUær djus rFkk cSad dh
• The Credit Risk Weighted Assets (RWA) of the Bank
iksVZiQksfy;ks dk eaFku djus osQ dkj.k ekpZ 2021 esa cSad dh
were optimized to Rs. 4,90,310 Crore in March 2021
½.k tksf•e Hkkfjr vkfLr;k¡ (vkjMCY;w,) #-4]90]310 djksM+ on account of focus on better rated accounts and
jghaA churning of portfolio of the Bank.
lekesyu osQ rgr lgfØ;rk Synergies under Amalgamation

i) lHkh mRiknksa vkSj çfØ;kvksa dk lkeatL;% O;kolkf;d fgrksa i) Harmonisation of all products and processes:
osQ lkFk&lkFk xzkgdksa vkSj deZpkfj;ksa dh t:jrksa dks è;ku All the products, policies and processes across
esa j•rs gq,] ih,uch] iwoZorhZ vksfj;UVy cSad vkWiQ dkWelZ PNB, erstwhile Oriental Bank of Commerce
(eOBC) and United Bank of India (eUNI) have been
(vkschlh) vkSj iwoZorhZ ;UkkbVsM cSad vkWiQ bfM;k (;w,uvkbZ)
harmonized and the best products and policies
osQ lHkh mRiknksa] uhfr;ksa vkSj çfØ;kvksa esa lkeatL; LFkkfir across the three banks have been adopted taking
fd;k x;k gS rFkk rhuksa cSadksa osQ loksZÙke mRiknksa vkSj uhfr;ksa into account customer and employee needs along
dks viuk;k x;k gS vkSj bl lacaèk esa vius deZpkfj;ksa vkSj with the business interests and communicated to
xzkgdksa dks lwfpr fd;k x;k gSA lekesfyr cSad osQ fy, tgka its employees and customers. Change in Rate of
dgha Hkh C;kt nj vkSj lsok çHkkjksa esa ifjorZu gqvk gS] mlosQ Interest and Service charges, wherever affected for
lacaèk esa leLr xzkgdksa dks le; ls iwoZ gh lwfpr dj fn;k the Amalgamated Bank were communicated to all
x;k FkkA the customers well before time.

ii) Hkqxrku ç.kkfy;ksa dk ,dhdj.k% dksj cSafoaQx lkWY;w'ku ii) Integration of the payment systems: Integration of
all major payment systems like Core banking Solution
(lhch,l)] vkWVksesVsM Vsyj e'khu (,Vh,e) fLop] MsfcV (CBS), Automated Teller Machine (ATM) switch,
dkMZ çcaèku] baVjusV cSafoaQx] eksckby cSafoaQx] ;wfuiQkbM Debit Card Management, Internet Banking, Mobile
isesaV baVjisQl (;wihvkbZ)] uS'kuy bysDVªkWfud iaQM VªkaliQj Banking, Unified payment Interface (UPI), National
(,ubZ,iQVh)@fj;y Vkbe xzkWl lsVyesaV (vkjVhth,l) baVjisQl] Electronic fund Transfer (NEFT)/ Real Time gross
rRdky Hkqxrku lsok (vkbZ,eih,l) fLop] lkoZtfud foÙkh; Settlement (RTGS) interface, Immediate Payment
Service (IMPS) switch, Public Financial Management
çcaèku ç.kkyh (ih,iQ,e,l) ekWM~;wy] fLoÝV ekWM~;wy tSlh System (PFMS) Module, SWIFT Module has been
lHkh çeq• Hkqxrku ç.kkfy;ksa dk ,dhdj.k liQyrkiwoZd iwjk successfully completed. Migration of ATMs, BNAs
dj fy;k x;k gSA bZvkschlh vkSj bZ;w,uvkbZ osQ ,Vh,e] ch,u, of eOBC & eUNI to PNB Network has also been
dk ih,uch usVodZ esa ekbxzs'ku dk dk;Z Hkh iwjk gks x;k gSA completed.

iii) vU; lHkh ,IyhosQ'ku dk MsVk ,dhdj.k@ekbxzs'ku% lHkh iii) Data integration / migration of all other
applications: Integration of all major applications/
çeq• ,IyhosQ'ku&ç.kkfy;ksa vkSj usVofdZax dk ,dhdj.k systems and networking has been successfully
liQyrkiwoZd iwjk dj fy;k x;k gSA cSad lekesfyr bdkbZ esa completed. Bank is in process of migration of
fpfÉr ,d tSls ,IyhosQ'ku osQ ekbxzs'ku osQ fy, çfØ;kjr identified surround applications in amalgamated
gSA entity.

iv) ekuo lalkèkku (,pvkj) ,dhdj.k% ih,uch esa bZvkschlh iv) Human Resource (HR) Integration: The
rFkk bZ;w,uvkbZ osQ lekesyu dks ,d o"kZ iwjk gks pqdk gSA amalgamation of eOBC and eUNI into PNB has
bl o"kZ osQ nkSjku] cSad us ¶rhuksa esa ls lokZsÙke¸ fl¼kar completed one year. During the course of this year,
osQ vkèkkj ij vius leLr LVkiQ osyisQ;j vkSj ykHk lacaèkh the Bank has reviewed and harmonized all of its staff
;kstukvksa dh leh{kk dh gS rFkk muesa lkeatL; LFkkfir welfare and benefit schemes based on the “Best of
fd;k gS ,oa cSad dh O;kolkf;d j.kuhfr osQ lkFk ekuo three” principle and aligned HR with the business
lalkèkku dks lajsf•r fd;k gS rkfd csgrj çn'kZu rFkk strategy of the Bank to boost performance and
deZpkfj;ksa dh larqf‘ dks c<+kok fn;k tk losQA cSad us enhance the satisfaction of the employees. Bank has
HkrhZ esa deh djosQ visf{kr ekuo lalkèku lgfØ;kvksa dks started to realize the expected HR synergies by way
okLrfod :i nsuk 'kq: dj fn;k gSA of reduction in recruitments.

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 Annual Report

v) lekesyu ls vU; lgfØ;k,a% cSad us lgfØ;k ykHk gsrq v) Other Synergies from amalgamation: Bank has
'kk•k@,Vh,e ;qfDrdj.k] deZpkfj;ksa dh foØ; esa iqu% rSukrh] identified different operating segments like Branch/
igpku fd, x, ifjljksa dk foØ;] lkeatL;iw.kZ çfØ;kvksa ATM rationalization, Redeployment of staff to sales,
Sale of identified premises, Savings in IT cost arising
osQ dkj.k mRi gksus okyh vkbZVh ykxr esa cpr vkfn tSls due to harmonized processes etc. for synergy benefits.
fofHk ifjpkyu laoxksZa dh igpku dh gSA cSad us fpfÉr {ks=kksa Bank has initiated implementation for realization of
esa rkyesy osQ fy, dk;ZkUo;u 'kq: dj fn;k gSA synergy in the identified areas.
çeq• igysa% Major Initiatives:
laxBukRed lajpuk dk iqufuZeZk.k% dq'ky ½.k forj.k] csgrj Revamping of Organizational Structure: Bank has
gkehnkjh ½.k iznku djus rFkk VuZ vjkmaM+ le; (Vh,Vh)osQ fy, revamped its organization structure along with formation
fofHk O;kolkf;d ofVZdYl osQ xBu osQ lkFk&lkFk viuh laxBukRed of various business verticals for efficient credit delivery,
improved credit underwriting and Turnaround Time (TAT).
lajpuk dk iqufuZeZk.k fd;k gSA iquxZfBr lajpuk 01 tqykbZ] 2020
Rollout of the revamped structure has been made with
ls rhuksa cSadksa osQ lkFk 'kq: gks xbZ gS] tks ,d ,dy bdkbZ osQ :i effect from 1st July, 2020 with the three Banks functioning
esa dk;Z dj jgh gSA bl lajpuk dk Lrj 'kk•k] eaMy] vapy vkSj as a single unit. While the layering structure continue to be
çèkku dk;Zky; osQ :i esa pkj fV;j dk gh jgsxk] oqQN u, ofVZdy four tiered involving Branch, Circle, Zone and Head Office,
Hkh cuk, x, gSaA cSad dh iquxZfBr lajpuk dks fuEufyf•r Hkkxksa esa some new verticals have also been formed. The revamped
foHkkftr fd;k x;k gS% structure of Bank is segmented into:
• Business/Support/Control Verticals at Head Office
• çèkku dk;Zky; esa O;olk;@lg;ksx@fu;a=k.k ofVZdy
• Zonal Offices
• vapy dk;Zky;
• Zonal Audit Offices
• vapy ys•k ijh{kk dk;Zky;
• Circle Offices
• eaMy dk;Zky;
• General Banking Branches, PNB Loan Points(PLPs),
• lkekU; cSafoaQx 'kk•k,a] ih,uch ½.k osQaæ (ih,yih)] feM Mid Corporate Centre (MCC), Large Corporate
dkWikZsjsV osQaæ (,elhlh)] o`gr~ dkWikZsjsV 'kk•k,¡ (,ylhch)@ Branches (LCB) / Extra Large Corporate Branches
vfr o`gr~ dkWiksZjsV 'kk•k,¡ (bZ&,ylhch) (e-LCB)
u, laxBukRed <kaps osQ rgr ofVZdykbTM ½.k forj.k ekWMy% Verticalized Credit Delivery Model under new
n{krk vkSj Vh,Vh esa lqèkkj osQ fy, ½.k gkehnkjh ekWMy dks u;k :i Organizational Structure: Credit Underwriting Model has
fn;k x;k gS% been revamped to improve efficiency and TAT:

Type of Vertical Definition

ofVZdy dk çdkj ifjHkk"kk
Extra Large Corporate Complete Branch, specifically
vfr o`gr~ dkWiksZjsV 'kk•k,¡@ laiw.kZ 'kk•k] fo'ks"k :i ls Branches/ Large designed to handle Corporate
o`gr~ dkWikZsjsV 'kk•k,¡ #-50 djksM+ ls vfèkd osQ Corporate Branches Credit Accounts above Rs.
(bZ,ylhch@,ylhch) dkWikZsjsV ½.k •krksa dks l¡Hkkyus (ELCB/LCB) 50 Crore (ELCBs to handle
above Rs. 500 Crore).
osQ fy, fo'ks"k :i ls fuèkZkfjr
(bZ,ylhch dks #-500 djksM ls
vfèkd osQ •krs laHkkyus gSa) Processing Centers for
113 Mid Corporate
113 feM dkWikZsjsV osQaæ #-1 djksM ls vfèkd rFkk #- 50 Centers (MCC) Credit, handling Pre-
Sanction Appraisal and
(,elhlh) djksM+ rd dh jkf'k osQ ½.k] Post Sanction Monitoring
dkWikZjs Vs ] Ñf"k vkSj ,e,l,ebZ of Corporate, Agriculture &
•krksa dh iwo&Z LohÑfr ewY;kadu MSME Accounts above Rs. 1
dk dk;Z rFkk dh LohÑfr i'pkr~ Crore and upto Rs. 50 Crore.
fuxjkuh] osQ fy, lalkèku osQæa A
135 PNB Loan Point Processing Centers for
135 ih,uch ½.k osQaæ #-10 yk• ls vfèkd rFkk #- 1 (RAM/iRAM) Credit, handling Pre-Sanction
(vkj,,e@vkbZvkj,,e) djksM+ rd dh jkf'k osQ ½.k] Appraisal of Retail, Corporate
dkWikZsjsV] •qnjk] ,e,l,ebZ rFkk MSME & Agriculture
Ñf"k •krksa dh iwoZ&LohÑfr Accounts above Rs. 10
Lakh and upto Rs. 1 Crore.
vuqeksnu osQ fy, lalkèku osQaæA

22
Annual Report

cSad us O;olk;@lg;ksx ofVZdy dk fuEukuqlkj iqufuZeZk.k fd;k gS% Bank has revamped Business/Support vertical as under:

ofVZdy dk;Z {ks=k Vertical Catering Segment

olwyh] lekèkku] ,ulh,yVh n{krk esa lqèkkj djuk rFkk olwyh Recovery, Resolution, Improve efficiency and
rFkk fofèkd osQaæ (lÐ) dkjZokbZ esa Vh,Vh dks de djuk NCLT & Legal Centre reduce TAT in Recovery
(SASTRA) actions
24 vapy tksf•e çcUèku tksf•e fo'ys"k.k (jsfVax rFkk
24 Zonal Risk Management Risk Analysis (Rating
osQaæ (tsMvkj,elh) ifjpkyu tksf•e) & Lora=k Centre (ZRMC) & Operations Risk)-
tksf•e ofVZdy }kjk (#-10 Independent risk vertical to
djksM+ rd dh jsfVax dk tksf•e segregate and strengthen
ewY;kadu) çfØ;k dk foHkktu Risk Assessment
processes (approval of
rFkk mls etcwr cukukA rating upto Rs. 10 Crore).
dklk cSd vkWfiQl •krk •ksyuk CASA Back Office Account Opening
ljdkjh dkjksckj ofVZdy ljdkjh dkjksckj dk vtZu Government Business Acquiring of Government
(thchoh) Vertical (GBV) Business

xzkgd vtZu osQaæ (lh,lh) laLFkkxr O;olk; vftZr djuk Customer Acquisition Acquiring of Institutional
Centre (CAC) Business - Focuses on
& dkWiZksjsV] laLFkkuksa] ,p,uvkbZ liabilities business from
rFkk ,uvkjvkbZ ls nsunkjh Corporates, Institutions,
O;olk; ij è;ku nsuk HNIs, and NRIs

O;kikj foÙk osQaæ (Vh,iQlh) varjZk‘ªh; O;kikj foÙk rFkk Trade Finance Centre International Trade
(TFC) Finance & Outward
tkod foçs"k.k Remittance

,- dk;Z'kSyh dk ,dhdj.k% laxBuksa osQ lekesyu esa çxfr'khy a) Cultural Integration: Cultural integration and
lgfØ;kvksa dks çkIr djus esa dk;Z'kSyh dk ,dhdj.k vkSj muesa managing cultural differences are major challenges in
achieving the progressive synergies in amalgamation
fHkÂrkvksa dk çcaèku çeq• pqukSfr;ka gSaA lekesyu osQ i'pkr~ of the organizations. Post amalgamation the Bank is
cSad ih,uch 2-0 esa dk;Z djus gsrq csgrj okrkoj.k cukus vkSj committed towards nurturing work environment and
rhuksa cSadksa dh dk;Z'kSyh osQ lqpk: ,dhdj.k gsrq çfrc¼ gSA smooth integration of culture of all three banks in
bls è;ku esa j•rs gq,] cSad us dk;Z'kSyh ,dhdj.k dk;ZØe PNB 2.0. In view of the same, Bank initiated Cultural
'kq: fd;k gSA dk;Zç.kkyh ,dhdj.k ;kstuk osQ ihNs eq[; mís'; Integration Program. Main purpose behind the Cultural
deZpkjh dh vis{kkvksa osQ lkFk ,dhÑr laLFkk osQ j.kuhfrd Integration plan is to align the strategic shifts of the
amalgamated entity with employee’s expectations,
cnyko dks lajsf•r djuk gS] tks vkxs lgfØ;k ykHk çkIr djus which will further help in realizing synergy benefits.
esa ennxkj gksxkA dk;Z'kSyh ,dhdj.k çfØ;k esa cSad us laxBu In Cultural Integration process the bank has included
osQ çR;sd Lrj dks 'kkfey fd;k gS rkfd cSad dh dk;Z'kSyh dks each layer of the organization so that Bank’s culture
deZpkfj;ksa dh vis{kkvksa osQ vuq:i cuk;k tk losQA can be derived as per the employee’s aspirations.
ch- ekuo lalkèku esa dh xbZ rduhdh igy% cSad us vius b) Technological Initiatives in HR: Bank has
1]00]000$ deZpkfj;ksa osQ le`¼ çfrHkk lewg dh lqxerk c<+kus successfully integrated its Human Resources
vkSj ekxZn'kZu çnku djus osQ fy, viuh ekuo lalkèku çcaèku Management System (HRMS) for enhancing ease of
ç.kkyh (,pvkj,e,l) dks liQyrkiwoZd ,dhÑr dj fy;k access & extending guidance to its rich talent pool of
gSA o"kZ osQ nkSjku] cSad us csgrj rjhosQ ls ;kstuk cukus] fuxjkuh 1,00,000+ employees. During the year, Bank has
djus vkSj çn'kZu dk ewY;kadu djus osQ fy,] lekesfyr laLFkk implemented its digital Performance Management
System (PMS) for officers of the amalgamated entity
osQ vfèkdkfj;ksa gsrq viuh fMftVy dk;Zfu"iknu çcaèku ç.kkyh
for better planning, monitoring & evaluating the
(ih,e,l) fØ;kfUor dj nh gS rkfd mudh {kerk dks mHkkjk
performance to unlock their potential and improve
tk losQ rFkk mudh n{krk ,oa çHkko'khyrk dks csgrj cuk;k their efficiency and effectiveness.
tk losQA
c) Learning & Development: Bank has always believed
lh- f'k{k.k ,oa fodkl% cSad dk ges'kk fo'okl jgk gS fd ekuo that learning and development plays an important
iwath dks lgh vkdkj nsus ,oa mls :ikarfjr djus esa f'k{k.k rFkk role in shaping and transforming the human capital.
fodkl egRoiw.kZ Hkwfedk fuHkkrs gSaA lh•us] Hkwyus vkSj iqu% Agility of the human capital in learning, unlearning and
relearning plays a decisive role in any organization’s
lh•us esa ekuo iwath dh rRijrk fdlh Hkh laxBu dh liQyrk
success. In view of the Covid-19 pandemic, Bank
esa fu.kZk;d Hkwfedk fuHkkrh gSA dksfoM&19 egkekjh dks è;ku has changed the workplace learning and has shifted
esa j•rs gq,] cSad us dk;ZLFky çf'k{k.k dk Lo#i cny fn;k from classroom trainings and imparted training

23
 Annual Report

gS rFkk d{kk çf'k{k.k dks cny fn;k gS ,oa ekStwnk d{kk lkexzh through virtual mode by converting existing classroom
material into robust rapid e-learning solutions having
dks cstksM+ xfr] Lrj vkSj xq.koÙkk okys rhoz bZ&yfuZax lekèkku
unmatched speed, scale and quality.
esa cnydj opZqvy ekè;e ls çf'k{k.k çnku fd;k gSA
d) Career Progression: Bank expedited the promotion
Mh- dfj;j esa çxfr% cSad us fucZkèk cSafoaQx ifjpkyu lqfuf'pr exercise and completed the process for FY 2021-22
djus osQ fy, inksÂfr çfØ;k esa rsth ykbZ vkSj foÙkh; o"kZ before March 2021 to ensure uninterrupted Banking
2021&22 osQ fy, çfØ;k ekpZ 2021 ls iwoZ lai dj yhA operations. Furthermore, the Bank is continuously
blosQ vykok] cSad vius deZpkfj;ksa dh vkdka{kkvksa dks iwjk updating its policies to keep up with the aspirations
djus vkSj cSad dh O;kolkf;d t:jrksa osQ lkFk rkyesy fcBkus of its employees and attuning it with the business
osQ fy, viuh uhfr;ksa dks yxkrkj v|frr dj jgk gSA o"kZ osQ needs of the Bank. During the year, the Bank has
updated various HR policies such as Promotion
nkSjku] cSad us ekuo lalkèku dh fofHk uhfr;ksa dks vn~;frr
Policy, Transfer Policy, Training Policy, and Overseas
fd;k gS] tSls_ inksÂfr uhfr] LFkkukarj.k uhfr] çf'k{k.k uhfr Placement Policy etc.
rFkk fons'kksa esa LFkkukiUu uhfr vkfnA
e) Covid-19 induced initiatives: Bank has taken
bZ- dksfoM&19 çsfjr igy% cSad us vius deZpkfj;ksa dks lg;ksx number of initiatives like extending Work from Home
çnku djus osQ fy, ?kj ls dk;Z djus dh (MCYkw,iQ,p) (WFH) facility, introduced the facility of special leave,
lqfoèkk çnku djus] fo'ks"k NqV~Vh dh lqfoèkk] dksfoM &19 osQ one time compensation in case of death due to
dkj.k e`R;q osQ ekeys esa ,deq'r eqvkotk nsus vkfn tSlh dbZ Covid-19 etc to support its employees.
lqfoèkkvksa dh igy dh gSA f) PNB Lens: Bank has launched an IT based solution
,iQ- ih,uch ysal% cSad us ½.k çcaèku osQ fy, ,d vkbZVh vkèkkfjr for loan management christened as PNB LenS- the
lekèkku 'kq: fd;k gS ftldk uke ih,uch ysal & n ysafMax Lending Solution. This system is being implemented
lkWY;w'ku gSA ;g ç.kkyh lHkh çdkj osQ ½.kksa (,e,l,ebZ] in phased manner for all kind of loans (MSME,
Agriculture, and Retail & Other Credit). The objective is
Ñf"k] vkSj •qnjk rFkk vU; ½.k) osQ fy, pj.kc¼ rjhosQ ls
to speed up and maintain consistency in underwriting
ykxw dh tk jgh gSA bldk mís'; ½.k çlaLdj.k vkSj ½.k standards in loan processing and sanctioning of credit
çLrkoksa dh eatwjh esa gkehnkjh ekudksa esa rsth ykuk vkSj fujarjrk proposals.
cuk, j•uk gSA
g) Surveys and Feedback from field: The bank has
th- loZs{k.k vkSj iQhYM ls çfrfØ;k çkIr djuk% cSad us initiated steps to capture feedback/suggestions,
lekesyu osQ ckn mRiknksa vkSj çfØ;kvksa esa fd, x, ifjorZuksa through survey, to get a better understanding of
osQ çHkko ij deZpkjh dh mfpr çfrfØ;k dh csgrj le> çkIr employee’s honest feedback on impact of changes
djus osQ fy, loZs{k.k osQ ekè;e ls iQhMcSd@lq>ko çkIr djus in products & processes made by the Bank post
osQ fy, dne mBk, gSaA deZpkfj;ksa osQ loZs{k.k osQ fu"d"kksZa osQ amalgamation. On the basis of outcomes of the
vkèkkj ij çfØ;kvksa esa vko';d la'kksèku fd, x, gSaA employee’s survey, necessary modification have been
incorporated in the processes.
vU; çeq• ubZ igysa % Other Key New Initiatives Undertaken:
� xzke laidZ vfHk;ku & (2 vDVwcj 2020 dks 'kq: fd;k ™ Gram Sampark Abhiyan - (Launched on
x;k)% yxHkx 29973 oSQaiksa esa ofèkZr ½.k lqfo/k,a] fMftVy 2nd October 2020): 11 Lakh customers were
vkWu&cksfMZax vkSj lkekftd lqj{kk gsrq ukekadu osQ fy, 11 contacted in around 29973 camps with increased
yk• xzkgdksa ls laidZ fd;k x;kA credit facilities, digital on boarding and enrolment
for social security.
� fons'kh eqæk O;kikj dh o`f¼ esa rsth ykus osQ fy,] cSad ™ To accelerate the growth of forex business,
us O;kikj foÙk iquiZfjHkkf"kr iksVZy ykWUp fd;kA varj cSad Bank launched Trade Finance Redefined
cktkj rd lhèkh igqap osQ fy, ,iQ,Dl&fjVsy iksVZy dks Hkh Portal. Fx-Retail portal is also being popularized
yksdfç; cuk;k tk jgk gSA for direct access to Interbank market.

� fiQuVsd igy% ih,uch us pqukSfr;ksa dk lekèkku djus osQ ™ Fintech Initiative: PNB joined hands with IIT
Kanpur to set up Fintech Innovation Centre to
fy, vuqlaèkku djus vkSj rduhdh lekèkku fodflr djus rFkk conduct research and develop technological
ch,iQ,lvkbZ lewg ​​esa voljksa dk irk yxkus gsrq fiQuVsd uoksUes"k solutions for addressing the challenges & explore
osQaæ LFkkfir djus osQ fy, vkbZvkbZVh dkuiqj ls gkFk feyk;k gSA opportunities in BFSI gamut.
� fMftVy viuk,a vfHk;ku% 15 vxLr] 2020 dks 'kq: gqvk] ™ Digital Apnayen Campaign- Launched on 15th
83 yk• ls vfèkd xzkgdksa us fMftVy pSuy dks viuk;kA 15 August 2020, more than 83 Lakh customers
vxLr] 2020 dks vfHk;ku osQ 'kq: gksus dh frfFk ls fMftVy on-boarded on digital channels. Rs 4.20 Crore
viukus osQ fy, xzkgdksa dh vksj ls ih,e osQ;j fufèk esa donated to PM CARES Fund on behalf of
customers for Digital On-boarding since launch on
#-4-20 djksM+ nku fd, x,A 15th August 2020.

24
 Annual Report

� ih,uch dkMZ vkSj lsok,a% cSad osQ ØsfMV dkMZ O;olk; ls ™ PNB Cards & Services: A Wholly owned
lacafèkr xSj&foÙkh; lgk;rk çkIr djus osQ fy, ih,uch dkMZ subsidiary of the bank namely, PNB Cards &
Services has been incorporated to undertake
vkSj lsokvksa osQ uke ls cSad dh iw.kZ LokfeRo okyh lgk;d
the non financial support related to credit card
oaQiuh fuxfer dh xbZ gSA business of the bank.
x- vkfLr xq.koÙkk C. ASSET QUALITY
vfèkdka'k vofèk osQ nkSjku (foÙkh; o"kZ 20&21 osQ nkSjku) Despite Covid-19 scenario during most of the period (during
dksfoM &19 egkekjh dh fLFkfr gksus osQ ckotwn cSad 31-03-2021 dks FY 20-21), Bank is able to maintain Gross NPA at the level
ldy ,uih, dk #-1]04]423 djksM+ dk Lrj cuk, j•us esa l{ke of Rs. 1,04,423 Crore as on 31st March 2021. Focus on
jgkA vkfLr xq.koÙkk esa lqèkkj] cSad dh loksZPp çkFkfedrkvksa esa ls asset quality continues to be one of the top priorities for
,d cuk jgkA çksfotu dojst vuqikr (ihlhvkj) 31 ekpZ] 2021 the Bank. Provision Coverage Ratio (PCR) continues to
dks 80-14» osQ larks"ktud Lrj ij cuk jgkA satisfactory level of 80.14 per cent as on 31st March 2021.

udn olwyh Cash Recoveries

Total Cash Recovery for the FY 20-21 have been
foÙkh; o"kZ 20&21 osQ fy, udn olwyh oqQy #-11]442 djksM+ jghA
Rs. 11,442 Crore.
• mÂ;u • Upgradation
foÙkh; o"kZ 20&21 osQ fy, vixzsMs'ku :-2]363 djksM+ jgk A Upgradation for FY 20-21 have been Rs. 2,363 Crore.
• lekèkku ra=k osQ ekè;e ls mUu;u • Upgradation Through Resolution Mechanism
,uih, •krksa dh iqujZp uk@lekèkku djus vkS j jk"Vªh ; dEiuh The Resolution Cell was created to exclusively deal with
fof/ (,ulh,yVh) ekeyksa esa olwyh osQ fy, fo'ks"k :i ls Restructuring/Resolution of NPA accounts and recovery
lekèkku d{k cuk;k x;kA bl vf/dj.k osQ lacaèk esa fooj.k in National Company Law Tribunal (NCLT) cases. The
fuEukuq lkj gSa% details regarding the same are as under:

(jkf'k djksM+ #- esa) (Amount in Rs. Crore)

iqu% lapfjr •krs Restructured Accounts

 oqQy LohÑfr  Total Sanctioned

•krksa dh la[;k jkf'k No. of A/c's Amount

fo-o- 2020&21 4 3119 FY 2020-21 4 3119

blosQ vykok] ,ulh,yVh esa vkbZchlh osQ rgr ,uih, •krksa esa 4]220 Further, a sum of Rs 4,220 Crore was recovered in NPA
accounts under IBC in NCLT.
djksM+ #i;s dh jkf'k olwy dh xbZ FkhA
• esxk bZ&uhykeh • Mega E-auctions
During FY 20-21, 10,370 properties were uploaded on
foÙkh; o"kZ 20&21 osQ nkSjku 10]370 lEifr;k¡ bZ&fcØ; iksVZy ij e-Bikray portal. Out of which 1052 Immovable Properties
viyksM dh xbZ Fkh ftlesa ls 1052 vpy laifÙk (vkbZih) 10-14 (IPs) were auctioned successfully with success rate of
çfr'kr osQ vPNs nj ij liQyrkiwoZd uhyke dh xbZA 10.14 per cent.

• vkfLr iqufuZeZk.k oaQiuh (,vkjlh) dks vkfLr;ksa dh fcØh • Sale of Assets to Asset Reconstruction Company
(ARC)
ifjlaifÙk iqufuZeZk.k osQ fy, ç[email protected] oaQiuh (,llh@
Details of financial assets sold to Securitization/ Reconstruction
vkjlh) dks csph xbZ foÙkh; ifjlaifÙk;ksa dk fooj.k fuEukuqlkj gS% 
Company (SC/RC) for Asset Reconstruction is as under:
(jkf'k djksM+ #- esa)      (Amount in Rs. Crore)
ensa foÙkh; o"kZ 2020&21 Items FY 2020-21

i. ,vkjlh dks csps x, •krksa dh la[;k 1 i. No. of  Accounts sold to ARCs 1

ii. csps x, •krksa dh cdk;k cgh 18-31 ii. Book Outstanding of Accounts Sold 18.31

iii. oqQy çkIr çfriQy (100 çfr'kr udn) 11-01 iii. Aggregate consideration received 11.01
(100 per cent cash)

25
 Annual Report

• foÙkh; o"kZ 2020&21 osQ nkSjku vkfLr xq.koÙkk esa lqèkkj • Initiatives taken to Improve Asset Quality during FY
osQ fy, dh xbZ igysa 2020-21

iQhYM inkfèkdkfj;ksa osQ olwyh ç;klksa dk leFkZu djus osQ fy,] ,d In order to support recovery efforts of field functionaries,
a common recovery portal i.e. SASTRA Portal has been
lkekU; olwyh iksVy Z vFkkZr lL=kk iksVy Z 'kq: fd;k x;k gS ftlesa rolled out which is having 5 different modules like One
,dckjxh fuiVku (vksVh,l)] foÙkh; vkfLr;ksa dk çfrHkwfrdj.k vkSj Time Settlement (OTS), Securitization and Reconstruction
iquxZBu rFkk çfrHkwfr fgr dk çorZu vfèkfu;e (ljisQlh)] ½.k of Financial Assets and Enforcement of Security Interest
olwyh U;k;kfèkdj.k (MhvkjVh)] jk‘ªh; oaQiuh dkuwu U;k;kfèkdj.k (SARFAESI), Debts Recovery Tribunals (DRT), National
(,ulh,yVh) rFkk bjknru pwddrZk tSls 5 vyx&vyx ekWM;~ y w gSAa Company Law Tribunal (NCLT) & Wilful Defaulter. Through
bl lkekU; olwyh iksVy Z osQ ekè;e ls] mèkkjdrkZ dh çeq• olwyh this common recovery portal, status of major recovery
dk;ksZa dh fLFkfr dk irk ,d gh LFkku ij yxk;k tk ldrk gSA actions of a Borrower can be ascertained at a single place.
OTS Module provides an automated platform for online
vksVh,l ekWM;~ yw fuiVku çLrkoksa osQ vkWuykbu çlaLdj.k osQ fy, ,d
processing of settlement proposals. For effective monitoring,
Lopkfyr eap çnku djrk gSA çHkkoh fuxjkuh osQ fy,] LVSMa vyksu standalone DRT and SARFAESI Portals have been
MhvkjVh vkSj ljisQlh iksVyZ ksa dks lL=kk iksVy
Z esa vyx ekWM;~ y
w osQ :i re-configured as separate modules in the SASTRA Portal.
esa iqu% dkWUiQhxj fd;k x;k gSA lHkh ,ulh,yVh ekeyksa dh fuxjkuh All the NCLT cases are being monitored through NCLT
,ulh,yVh ekWM;~ y w osQ ekè;e ls dh tk jgh gS tks çR;sd ekeys dh Module which captures the latest status of each case. Wilful
uohure fLFkfr dks oSQIpj djrk gSA cSd a osQ bjknru pwddrkZ MsVkcsl defaulter database of the Bank has been loaded through a
dks ,d vyx ekWM;~ y w osQ ekè;e ls yksM fd;k x;k gSA separate module.

blosQ vykok] ,uih, •krksa dh çHkkoh fuxjkuh vkSj vuqorhZ dkjZokbZ Further, for effective monitoring and follow-up of NPA
osQ fy,] lHkh lÐk osQaæksa vkSj 'kk•kvksa esa ih,uch çkbM ,si Hkh 'kq: Accounts, PNB Pride App was also rolled out in all the
SASTRA Centres and Branches. This Geo Tagging enabled
dh xbZ FkhA ;g ft;ks osQ VSfxax l{ke ,si iQhYM inkfèkdkfj;ksa osQ
App helps in recording of field functionaries visit details and
nkSjk fooj.k dks fjdkWMZ vkSj nkSjk vfèkdkfj;ksa osQ nkSjs osQ LFkku dks captures visit location of the visiting Officials.
oSQIpj djus esa enn djrk gSA
Exclusive Vertical for recovery of NPA Accounts - As part of
,uih, •krksa dh olwyh osQ fy, fo'ks"k ofVZdy & laxBukRed the Organizational restructuring, a separate vertical called
iquxZBu osQ va'k osQ :i esa] fo'ks"k vkSj osQafær olwyh dk;ksZa osQ fy, SASTRA Vertical has been created for exclusive & focussed
lÐk ofVZdy uked ,d vyx ofVZdy cuk;k x;k gSA ofVZdy recovery operations. The Vertical operates with officers
iQhYM esa fofHk Lrjksa ij rSukr vfèkdkfj;ksa osQ lkFk dke djrk gS posted at different levels in the field who are exclusively
tks fo'ks"k :i ls olwyh osQ fy, dk;Z dj jgs gSaA working for recovery.

fo'ks"k vksVh,l ;kstuk & o"kZ osQ nkSjku cSad us 5-00 djksM+ #i;s Special OTS Scheme - During the year the Bank has put
rd osQ cdk;k •krksa ij vfèkd è;ku osQafær fd;k gS tks ,uih, more focus on accounts with outstanding up to Rs.5.00 Crore
iksVZiQksfy;ks osQ lcls cM+s fgLls dk fueZk.k djrk gSA vkSj vfèkd which constitutes the largest segment of the NPA Portfolio.
olwyh osQ fy, cSad us bl fgLls osQ fy, ,d fo'ks"k vksVh,l ;kstuk For more recovery, the Bank has launched special OTS
Scheme for this segment. The scheme is of Check box
'kq: dh gSA ;g ;kstuk psd ckWDl ekWMy & xSj foHksndkjh ,oa
model – non-discriminatory and non-discretionary. More
xSj&foosdkfèkdkj dh gSA bl fgLls esa Rofjr vkSj ikjn'kZhZ ,deq'r powers have been delegated at the field level for speedy
fuiVku osQ fy, iQhYM Lrj ij vfèkd 'kfDr;ka çR;k;ksftr dh xbZ & transparent one-time settlement in this segment. During
gSaA foÙkh; o"kZ 20&21 osQ nkSjku] bl ;kstuk osQ rgr #ú 1]346 FY 20-21, 54,134 NPA accounts with O/S of Rs.1,346 Crores
djksM+ osQ cdk;k okys 54]134 ,uih, •krksa osQ lekèkku fd, x, FksA were resolved under the scheme.
?k- lwpuk çkSn~;ksfxdh (vkbZVh) vkSj fMftVyhdj.k D. INFORMATION TECHNOLOGY (IT) AND DIGITALIZATION
vkbZVh lekesyu% IT Amalgamation:
lcy jk‘ªh; mifLFkfr vkSj oSf'od igqap osQ lkFk ¶usDLVtsu cSad** In a bid to create "NextGen Banks" with strong national
cukus osQ fy, 30 vxLr] 2019 dks] ekuuh; foÙk ea=kh us nl presence and global reach, on 30th August, 2019, Honorable
lkoZtfud {ks=k osQ cSadksa dks pkj esa lekesfyr djus dh ?kks"k.kk dhA Finance Minister announced amalgamation of ten public
sector banks into four. It was announced to amalgamate
1 vçSy] 2020 ls Hkkjr osQ nwljs lcls cM+s lkoZtfud {ks=k osQ cSad
Oriental Bank of Commerce and United Bank of India with
dks tUe nsus osQ fy, iatkc uS'kuy cSad osQ lkFk vksfj;UVy cSad Punjab National Bank as anchor bank to give birth to India's
vkWiQ dkWelZ vkSj ;wukbVsM cSad vkWiQ bafM;k dks lgk;d cSad osQ :i second largest public sector bank with effect from 1st April,
esa lekesfyr djus dh ?kks"k.kk dh xbZ FkhA 2020.
;g og o"kZ Hkh Fkk tc iwjh nqfu;k dksfoM &19 dh pisV esa Fkh vkSj This was also the year when the whole world was hit by
mlosQ ckn ykWdMkmu gqvk FkkA Covid-19 and the lockdown that ensued.
foÙkh; o"kZ 2020&21 osQ 'kq#vkrh pkj ls ikap eghuksa es]a cSd a rc Initial four to five months of FY 2020-21, Bank was working
dksfoM fn'kkfunZ's kksa dks è;ku esa j•rs gq, de la[;k esa dfeZ;ksa osQ lkFk with lesser number of staff onsite, considering COVID
dkedkt dj jgk FkkA foØsrk vkWiQlkbV dke dj jgs FksA pqukSfr;ka guidelines. Vendors were working offsite. Challenges were
vfèkd FkhaA ysfdu cSd a dks fo'okl Fkk fd og blls ckgj vk tk,xkA abound. But Bank was sure of overcoming it.

26
 Annual Report

fuEufyf•r xfrfofèk;k¡ 0 fnu vFkZkr 1 vçSy] 2020 dks iwjh dh xbZa% Following activities were completed on Day 0 i.e. 1st of
April, 2020:
● lHkh vyx&vyx lhch,l (ih,uch 1-0 dk fiQusdy 10]
● Scheme codes, interest rates and charges were
bZvkschlh@bZ;w,uvkbZ dk fiQusdy 7) esa Ldhe dksM] C;kt njsa harmonized in all individual CBSs (Finacle 10 of
vkSj 'kqYd ,d leku fd, x,A PNB1.0, Finacle 7 of eOBC/eUNI).
● xzkgdksa osQ fy, ,d leku ekud cqfu;knh egRoiw.kZ lsok,a ● Enabled 14 interoperable services across all the
lqfuf'pr djus osQ fy, rhuksa cSadksa dh lHkh 'kk•kvksa esa 14 branches of all the three banks for ensuring uniform
baVjvkWijscy lsok,a l{ke dh xbZaA standard basic critical services for the customers.

● baVjusV vkSj eksckby cSafoaQx osQ fy, ,d leku ySafMax ist ● A common landing page for Internet & Mobile Banking
was built with an option to select & navigate to
cuk;k x;k Fkk ftlesa lacafèkr cSadksa dks pquus vkSj usfoxsV djus respective banks. Individual links got disabled.
dk fodYi FkkA O;fDrxr fyad v{ke gks x,A
Bank not only had smooth technology amalgamation
cSad osQ ikl u osQoy lqxe çkSn~;ksfxdh lekesyu Fkk] cfYd xzkgd but also it was the first among amalgamated PSBs to
lsokvksa dks çHkkfor fd, fcuk vU; nks bdkb;ksa osQ lhch,l varj.k carry out CBS migration of the other two entities without
djus okys ,dhÑr ih,lch esa ;g igyk FkkA iwjk dk;Z cSad us fcuk affecting customer services. The whole program was
fdlh fgpfdpkgV osQ vius Hkkxhnkjksa osQ lkFk fu"ikfnr fd;kA blosQ executed by bank with its partners without hiccups.
vykok foÙkh; o"kZ osQ nkSjku lekesfyr bdkbZ osQ fy, 196 ljkmaM Further 196 surround applications were also made live for
amalgamated entity during the financial year.
,fIyosQ'ku Hkh ykbo fd, x, FksA
Other initiatives implemented during the FY 2020-21 are as
foÙk o"kZ 2020&21 osQ nkSjku ykxw dh xbZ vU; igysa fuEukuqlkj gSa% follows:

,) ih,uch ou vkSj vkbZch,l {ks=kh; Hkk"kkvksa esa% ih,uch ou a) PNB One and IBS in Regional Languages: PNB
One and IBS is now available in 9 languages:-Hindi,
vkSj vkbZch,l vc 9 Hkk"kkvksa esa miyCèk gS% &fganh] vaxzsth]
English, Tamil, Gujarati, Punjabi, Marathi, Bengali,
rfey] xqtjkrh] iatkch] ejkBh] caxkyh] rsyqxq vkSj ey;kyeA Telugu and Malayalam.
ch) fe;knh tek (,iQMh) ij vkWuykbu vksojMªkÝV (vksMh)% b) Online Overdraft (OD) Against Fixed Deposit
xzkgd vc eksckby cSafoaQx ,fIyosQ'ku dk mi;ksx djosQ (FD): Customer can now avail the facility of
fe;knh tek ij vksojMªkÝV dh lqfoèkk dk ykHk mBk ldrs gSaA Overdraft against Fixed Deposits using Mobile
Banking application.
lh) lkoZtfud Hkfo"; fufèk (ihih,iQ) vkSj lqdU;k le`f¼ c) Auto Linking of Public Provident Funds
•krksa (,l,lokbZ) dh Lor% fyafoaQx% ihih,iQ rFkk (PPF) and Sukanya Samriddhi Accounts
,l,lokbZ •krs thch,e esa l`tu gksus ij baVjusV cSafoaQx (SSY) Accounts: The PPF & SSY Accounts are
lsokvksa (vkbZch,l) vkSj eksckby cSafoaQx lsokvksa (,ech,l) auto-linked to Internet Banking Services (IBS) and
Mobile Banking Services (MBS) on creation in GBM.
ls Lor% tqM+ tkrs gSA
d) Implementation of Insurance Module in IBS
Mh) fjVsy baVjusV cSafoaQx esa chek ekWM~;wy dk fØ;kUo;u% Retail: Insurance products have been made
thou] xSj&thou vkSj lkekU; chek osQ fy, Øe'k% fuEufyf•r available for Customers through Internet Banking
chek çnkrkvksa ls baVjusV cSafoaQx fjVsy osQ ekè;e ls xzkgdksa osQ Retail from following Insurance Providers for Life,
fy, chek mRikn miyCèk djk, x, gSa% Non-Life and General Insurance respectively:
• PNB MetLife
ih,uch
• esVykbiQ
• Bajaj Allianz General Insurance Company Ltd
ctkt
• vkfy;kat tujy chek oaQiuh fyfeVsM
• Canara HSBC Oriental Bank of Commerce
• osQujk ,p,lchlh vksfj;UVy cSad vkWiQ dkWelZ thou chek Life Insurance
bZ) baVjusV cSafoaQx esa Hkkjr fcy Hkqxrku ç.kkyh (chchih,l)% e) Bharat Bill Payment System (BBPS) in Internet
chchih,l vc ih,uch baVjusV cSafoaQx fjVsy iksLV ykWfxu ij Banking: BBPS is now available on PNB Internet
Banking Retail post login. It is featured with new
miyCèk gSA blesa fuEu dh ubZ dk;Z{kerkvksa dh fo'ks"krk
functionalities of:
gS%
• Bill Payment
• fcy Hkqxrku
• LFkk;h vuqns'k • Standing instructions

• fiNys 10 ysu&nsu fiQj ls djsa • Redo Last 10 Transactions

• f'kdk;r ntZ djsa • Register Complaint
• f'kdk;r VªSd djsa • Track Complaint

27
 Annual Report

,iQ) eksckby cSafoaQx esa f}rh; dkjd vfèkçek.ku osQ :i esa f) One Time Password (OTP) as Second Factor
,d ckjxh ikloMZ (vksVhih)% eksckby cSafoaQx osQ ekè;e Authentication in Mobile Banking: OTP has been
ls ysunsu osQ fy, ysunsu ikloMZ osQ vykok çek.khdj.k osQ added as second factor of authentication in addition
to transaction password for transactions through
nwljs dkjd osQ :i esa vksVhih tksM+k x;k gSA
Mobile Banking.
th) eksckby cSafoaQx ,sIi] ih,uch ou osQ ekè;e ls MsfcV dkMZ g) Facility to update Limits of Debit cards through
dh lhek dks viMsV djus dh lqfoèkk% xzkgdksa dks MsfcV PNB One, the mobile banking app: Customization
dkMZ osQ oS;fDrdj.k dh lqfoèkk çnku djus osQ fy, ih,uch have been made in PNB One for providing the
ou esa vuqowQyu fd;k x;k gS] ftlls os i`Fkd :i ls fofHk facility to customers for Debit Card Personalization,
pSuyksa tSls ,Vh,e] ihvks,l] bZdkWe ,oa dkWUVSDVysl osQ fy, enabling them to update/ change Transaction Limit
of their Debit cards for various channels viz ATM,
vius MsfcV dkMZ dh ysunsu lhek dks viMsV@cny ldrs gSaA POS, ECOM & Contactless separately. Further,
blosQ vykok] varjZkԻh; ysunsu osQ fy, l{ke dkMZ osQ fy, Transaction Limits for Card enabled for International
ysunsu lhekvksa dks Hkh vn~;frr@la'kksfèkr fd;k tk ldrk gSA Transactions can also be updated/ modified.
,p) vkbZch,l fjVsy osQ ekè;e ls rRdky MheSV •krk h) Instant Demat Account Opening through IBS
•ksyuk% baVjusV cSafoaQx fjVsy xzkgdksa dks ,u,lMh,y ls rqjar Retail: Facility of opening of Demat Account
MheSV •krk •ksyus dh lqfoèkk çnku dh xbZ gSA Instantly from NSDL has been provided to Internet
Banking Retail customers.
vkbZ) baVjusV cSafoaQx dk mi;ksx djrs gq, iQkWeZ 15th@15,p
i) Submission of Form 15G/15H using Internet
tek djuk% baVjusV cSafoaQx fjVsy xzkgdksa dks baVjusV cSafoaQx Banking: Facility has been provided to Internet
fjVsy dk mi;ksx djosQ iQkWeZ 15 th@15,p tek djus dh Banking Retail Customers for submission of Form
lqfoèkk çnku dh xbZ gSA 15G/15H using Internet Banking Retail.
ts) ,Vh,e osQ ekè;e ls dkMZysl udn fudklh% bl dk;Z{kerk j) Cardless Cash Withdrawal through ATM: In this
esa] xzkgd dks jkf'k ntZ djus osQ fy, vkSj lkFk gh dkMZysl functionality, customer is provided with an interface
udn vkgj.k lqfoèkk osQ fy, eSU;qvy :i ls pkj vadksa dk in IBS/MBS (presently live for PNBONE and in
Vhfiu (ysunsu fiu) lsV djus osQ fy, Hkh vkbZch,l@,ech,l Closed User group (CUG) for IBS) for entering
(orZeku esa ih,uch ou osQ fy, vkSj vkbZch,l osQ fy, amount and also to set four digit TPIN (Transaction
DyksTM ;wtj xzqi (lh;wth) esa ykbo gS) esa ,d baVjisQl çnku PIN) manually for cardless cash withdrawal facility.
fd;k tkrk gSA ,slk djus osQ ckn] xzkgd osQ iathÑr eksckby After doing the same, a reference number will be
uacj ij ,d lanHkZ la[;k Hksth tk,xh] tks 2 ?kaVs osQ fy, oSèk sent to customer’s registered mobile number, which
jgsxhA xzkgd fdlh Hkh ih,uch ,Vh,e ls 2 ?kaVs osQ Hkhrj will remain valid for 2 hours. Customer can withdraw
ntZ dh xbZ jkf'k dks fudky ldrk gSA ysunsu dks Vhfiu vkSj the entered amount from any PNB ATM within 2
hours. Transaction will be validated by TPIN and
lanHkZ la[;k }kjk lR;kfir fd;k tk,xkA bl lqfoèkk esa nSfud
reference number. Daily withdrawal limit with this
vkgj.k dh lhek 10]000 #i;s gSA
facility is Rs. 10,000.
ds) jkr esa vksVhih vkèkkfjr udn vkgj.k% cSad us vfrfjDr k) OTP Based Cash Withdrawal at Night: Bank has
lqj{kk lqfoèkk vFkZkr ,d ysunsu osQ fy, 10]000@& ls vfèkd implemented additional security feature i.e. OTP
dh jkf'k osQ fy, jkr esa 08%00 ls çkr% 08%00 osQ chp fd, based cash withdrawal at night for transactions
x, ysunsu osQ fy, vksVhih vkèkkfjr udn vkgj.k ykxw fd;k done between 08:00PM to 08:00AM if amount is
gSA xzkgd dks vksVhih dk mi;ksx djuk gksxk] ,Vh,e fiu osQ greater than Rs. 10,000/- for a single transaction.
lkFk vfèkçek.ku osQ ,d vfrfjDr dkjd osQ :i esa mlosQ Customer has to use OTP, which is sent on his
registered mobile number as an additional factor of
iathÑr eksckby uacj ij Hkstk tkrk gSA ;g dk;Z{kerk iQkLV authentication along with ATM PIN. This functionality
oSQ'k ysunsu osQ fy, Hkh ykxw gSA ;g dk;Z{kerk osQoy vksul is applicable for fast cash transactions also. The
ysunsu osQ fy, miyCèk gSA functionality is available for ONUS transactions only.
,y) çèkkuea=kh xjhc dY;k.k ;kstuk (ih,ethosQokbZ) osQ rgr l) Monetary relief under Pradhan Mantri Garib
ekSfæd jkgr% Hkkjr ljdkj }kjk tkjh fn'kk&funZs'kksa osQ vuqlkj Kalyan Yojna (PMGKY): Customization &
1-24 djksM+ efgyk ykHkkfFkZ;ksa dks fufèk;ksa osQ forj.k osQ fy, Implementation of new Process for distribution of
ubZ çfØ;k dk vuqowQyu vkSj fØ;kUo;uA funds to 1.24 Crore women beneficiaries as per
guidelines issued by Govt. of India.
,e) usVodZ ,Dlsl oaQVªksy (,u,lh)% ,u,lh dks 2020&21 esa
m) Network Access Control (NAC): NAC was
liQyrkiwoZd ykxw fd;k x;k Fkk ftlesa vufèkÑr igqap dks implemented successfully in 2020-21 which has the
çfrcafèkr djus dh {kerk gSA capability to restrict unauthorized access.
,u) ,IyhosQ'ku çksxzkfeax baVjisQl (,ihvkbZ) osQ ekè;e ls n) Loan Account Opening through Application
½.k •krk •ksyuk% ;g ,d fiQuVsd ifj;kstuk gSA eSllZ Programming Interface (API): This is a FINTECH
tdksVk fØ;kUo;u osQ fy, vuqeksfnr foØsrk gSA bl ifj;kstuk project. M/S Jacota is the vendor approved for the

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Annual Report

esa orZeku esa Lofufèk ½.k •krk •ksyuk] lqj{kk jftLVj implementation. In this project currently SVANidhi
j•j•ko (,lvkj,e) fueZk.k]laforj.k vkSj ekfld fdLr osQ loan account opening, Security Register Maintenance
fy, LFkk;h funZs'k (,lvkbZ) lHkh ,ihvkbZ osQ ekè;e ls fd;k (SRM) creation, disbursement and Standing
tkrk gSA Instruction (SI) for the EMI all is done through API.
o) Finacle 10 migration of Manipur Rural Bank and
vks) ef.kiqj xzkeh.k cSad dk fiQusdy 10 varj.k vkSj On-Boarding on PFMS RRB: Along with CBS
ih,iQ,e,l vkjvkjch ij vkWu&cksfMZax% ih,iQ,e,l migration this RRB also on-boarded to PFMSRRB
vkjvkjch iksVZy ij lhch,l varj.k osQ lkFk&lkFk ;g portal which is already being used by other RRBs
vkjvkjch Hkh vkWu&cksMZ gS tks igys ls gh ih,uch }kjk sponsored by PNB. This is because their existing
çk;ksftr vU; vkjvkjch }kjk mi;ksx fd;k tk jgk gSA ,slk PFMS system will become incompatible with
blfy, gS D;ksafd mudk ekStwnk ih,iQ,e,l flLVe fiQusdy Finacle 10 and our solution is already running for
10 esa vlaxr gks tk,xk vkSj gekjk lekèkku igys ls gh RRBs which are also on Finacle 10.
vkjvkjch osQ fy, py jgk gS tks fiQusdy 10 ij Hkh gSaA
p) PM SVANidhi: PM Street Vendor's AtmaNirbhar
ih) ih,e Lofufèk% ih,e lM+d foØsrk dh vkRe fuHkZj fufèk Nidhi (PM SVANidhi) is a scheme where loan up to
(ih,e Lofufèk) ,d ,slh ;kstuk gS] tgka lM+d foØsrkvksa dks Rs. 10,000 is provided to street vendors. Bank has
#10]000 rd dk ½.k çnku fd;k tkrk gSA cSad us Lofufèk developed integration services to process the leads
;kstuk osQ rgr Hkkjrh; y?kq mn~;ksx fodkl cSad (flMch) received by Small Industries Development Bank
of India (SIDBI) portal under SVANidhi scheme.
iksVZy }kjk çkIr yhM dks lalkfèkr djus osQ fy, ,dhdj.k All the leads received by bank are processed
lsok,a fodflr dh gSaA cSad }kjk çkIr lHkh yhM dks cSad }kjk instantaneously using the API exposed by bank for
½.k •krk •ksyus] xzkgd fooj.k çkIr djus] jkf'k varj.k vkSj loan account opening, Customer details pull, amount
laxzg ,ihvkbZ osQ fy, ih,e Lofufèk osQ pØ dks iwjk djus osQ Transfer and collection API to complete the cycle of
fy, ,ihvkbZ dk mi;ksx djosQ rqjar lalkfèkr fd;k tkrk gSA PM SVANidhi.
q) Application Programming Interface (API) for
D;w) la;qDr ns;rk lewg (ts,yth) osQ fy, ,IyhosQ'ku çksxzkfeax
Joint Liability group (JLG): Joint Liability group
baVjisQl (,ihvkbZ)% la;qDr ns;rk lewg xzkeh.k fodkl ,tsalh is a concept established by rural development
vkSj ukckMZ }kjk NksVs fdlkuksa dks laLFkkxr ½.k çnku djus agency and NABARD to provide institutional credit
osQ fy, LFkkfir ,d voèkkj.kk gSA ;g ;kstuk bZ;w,uvkbZ esa to small farmers. This scheme was a product in
,d mRikn Fkh ftls ih,uch fiQusdy 10 esa bZ;w,uvkbZ dksj eUNI which is migrated to PNB environment after
osQ lekesyu osQ ckn ih,uch ifjos'k esa varj.k dj fn;k x;k amalgamation of eUNI Core to PNB Finacle 10.
The platform is developed by Fintech Empaneled
gSA eap dks fiQuVsd iSuy esa 'kkfey foØsrk eSllZ tSdksVk Vendor M/S Jacota and Integration API has been
}kjk fodflr fd;k x;k gS vkSj ,dhdj.k ,ihvkbZ dks ih,uch developed by PNB team for integration with Jacota
Vhe }kjk tSdksVk flLVe osQ lkFk fodflr fd;k x;k gS rkfd system to perform loan account creation, fetch
½.k •krk fueZk.k] xzkgdksa osQ ckjs esa vfrfjDr tkudkjh çkIr additional information about customers, loan
djus] ½.k forj.k] laxzg vkSj iSu lR;kiu fd;k tk losQA disbursal, collection and PAN validation.
r) Security Interest Charge Registration with Central
vkj) okLrfod le; osQ vkèkkj ij çfrHkwfrdj.k ifjlaifÙk
Registry of Securitisation Asset Reconstruction
iqufuZeZk.k vkSj çfrHkwfr fgr (lhbZvkj,l,vkbZ) dh osQaæh;
and Security Interest (CERSAI) in real time basis:
jftLVªh esa çfrHkwfr fgr 'kqYd iathdj.k% ;g iksVZy fodflr
Portal has been developed which has integration
fd;k x;k gS ftlesa ,ihvkbZ ,dhdj.k osQ ekè;e ls vpy with CBS to fetch the data already present in CBS for
laifÙk;ksa osQ fy, ih,uch vkSj lhbZvkj,l,vkbZ osQ chp çfrHkwfr creation of security interest charge between PNB and
fgr 'kqYd osQ fueZk.k osQ fy, lhch,l esa igys ls ekStwn MsVk dks CERSAI for immovable assets through API integration.
çkIr djus osQ fy, lhch,l osQ lkFk ,dhdj.k fd;k x;k gSA
s) Central Grievance Redressal Management
,l) osQaæh; f'kdk;r fuokj.k çcaèku ç.kkyh (lhthvkj,e,l) System (CGRMS) Portal- It is an in-house web
iksVZy & ;g ,d bu&gkml osc vkèkkfjr ç.kkyh (osc based system (web application and web APIs)
,fIyosQ'ku vkSj osc ,ihvkbZ) gS ftldk mi;ksx f'kdk;rsa ntZ used to lodge complaints and service requests.
djus vkSj vuqjksèkksa dk fuokj.k djus osQ fy, fd;k tkrk gSA Following improvements have been made in
lhthvkj,e,l iksVZy esa fuEufyf•r lqèkkj fd, x, gSa%& CGRMS portal: -
• foiQy@èkks•kèkM+h ysunsu osQ fy, fMftVy (ysu&nsu • Lodging of digital (transactional) complaints
lacaèkh) f'kdk;rsa ntZ djuk for failed/ fraudulent transactions
• lhthvkj,e,l esa vksMhvkj (vkWuykbu fookn fuokj.k) • Implementation of ODR (Online Disputes
dk fØ;kUo;u tgka ntZ dh xbZ lHkh f'kdk;rksa (laidZ Redressal) in CGRMS where all complaints
osQaæksa ij ntZ dh xbZ f'kdk;rksa lfgr) dks lHkh ,Mhlh lodged (including those lodged at Contact
Centers) can be tracked from all ADCs.
ls VªSd fd;k tk ldrk gSA

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 Annual Report

Vh) iwoZkuqeksfnr O;fDrxr ½.k gsrq ,ihvkbZ% xzkgdksa dk p;u t) API for Preapproved Personal Loan: Customers
iwoZ&fuèkZkfjr ekunaMksa osQ vkèkkj ij fd;k tkrk gS vkSj ,sls are selected based on pre-defined criteria and such
xzkgd fodflr ,si dk mi;ksx djosQ iwoZkuqeksfnr O;fDrxr customer can avail pre-approved personal loan using
½.k dk ykHk mBk ldrs gSa] ftlesa xzkgdksa }kjk #- 2]00]000 the app developed where in loan up to Rs. 2,00,000
rd dk ½.k çkIr fd;k tk ldrk gSA ,ihvkbZ ½.k forj.k] can be availed by such customers. API helps in
pushing the request generated by Fintech Portal
½.k •krk cukus] laikf'oZd fueZk.k] LFkk;h vuqns'k (,lvkbZ)
to CBS for Loan disbursal, Loan account creation,
cukus vkSj LFkk;h •krk la[;k (iSu) lR;kiu gsrq fiQuVsd
collateral creation, Standing Instruction (SI) creation
iksVZy }kjk tujsV fd, x, vuqjksèk dks lhch,l esa vxzsf"kr and Permanent Account Number (PAN) validation.
djus esa enn djrk gSA
E. MANAGEMENT INFORMATION SYSTEM
M- çcaèku lwpuk ç.kkyh
The Bank believes in harnessing the power of both big
cSad u osQoy fu.kZ; ysus vkSj lapkyu esa mRÑ‘rk ykus osQ fy, cM+s MsVk data and small data not only to drive decision-making and
vkSj NksVs MsVk nksuksa dh 'kfDr dk mi;ksx djus esa fo'okl djrk gS cfYd operational excellence but also to provide personalized
xzkgd çlÂrk esa o`f¼ osQ fy, O;fDrxr vuqHko Hkh çnku djrk gSA experiences to increase customer delight.

mn~;e O;kih MsVk os;jgkml (bZMhMCyw)% bZMhMCyw ,d MkVk Enterprise-Wide Data Warehouse (EDW): EDW is a
csl gS] tks fofHk L=kks=kksa ,oa ,IyhosQ'kuksa ls O;olkf;d lwpuk dks database that centralizes business’s information from
osQaæh;Ñr djrk gS vkSj vuqç;ksx vkSj çcaèku lwpuk ç.kkyh] fu.kZ; multiple sources and applications and makes it available for
leFkZu ç.kkyh vkSj MkVk •kst dh vko';drk dks iwjk djus osQ fy, operational, strategic, informative and analytics purpose to
ifjpkyu] dk;Zuhfrd] lwpukRed vkSj fo'ysf"kdh mís'; osQ fy, bls cater the need of management information system, decision
support system & data mining. It is a single source of truth
miyCèk djkrk gSA ;g laxBukRed MsVk gsrq lR;rk dk ,dek=k Ïksr
for organizational data and ultimate utilization of EDW is
gS vkSj bZMhMCyw dk vafre mi;ksx ckè;dkjh dk;Zuhfrd] ifjpkyu
Regulatory, MIS reporting and ad-hoc data requirement for
vkSj fo'ys"k.kkRed mís';ksa osQ fy, fofu;ked] ,evkbZ,l fjiksfVZax obligatory, strategic, operational and analytical purposes.
vkSj rnFkZ MsVk vko';d gSA
Data Analytics: The Bank has set up a Data Analytics
MsVk fo'ys"k.k% cSad us MsVk ,ukfyfVDl lsaVj vkWiQ ,Dlhysal Centre of Excellence (CoE). Analytics is being conducted
(lhvksbZ) dh LFkkiuk dh gSA u, ewY;&l`tu] ØkWl&lsy vkSj vi&lsy on broadly three verticals- Business, Control and Support,
volj] jktLo esa o`f¼] ykxr esa deh] mRikn o`f¼] pSuy vuqowQyu] with objective of new value-creation, cross-sell and
½.k&pwd iwoZkuqeku] fMftVy mifLFkfr esa o`f¼ vkSj xzkgd vkèkkj dh up-sell opportunity, increasing revenue, cost reduction,
tksf•e :ijs•k esa lqèkkj djus osQ mís'; osQ lkFk eq[; rhu ofVZdy product enhancement, channel optimization, default loan
O;olk;] fu;U=k.k vkSj lg;ksx ij fo'ys"k.k fd;k tk jgk gSA prediction, maximizing digital footprint and improve risk
profiling of the customer base.
ih,uch dh orZeku vkSj Hkfo"; dh dk;Zuhfrd O;kolkf;d
To align with the present and future strategic business
vko';drkvksa osQ lkFk leUo; LFkkfir djus] çfrLièkZk esa c<+r
requirements of PNB, to gain competitive edge and to cater
gkfly djus osQ fy, vkSj bZt ,tsaMk osQ rgr cSad osQ fy, mÂr
to the needs of creating advanced digital capabilities for
fMftVy {kerk,a cukus dh t:jrksa dks iwjk djus gsrq] fofHk O;fDrxr Bank under EASE agenda, Model based business leads
lsxesaV ij ekWMy vkèkkfjr O;kolkf;d yhM rS;kj fd, tk jgs gSaA are being generated on various personal segment. Team
Vhe ekStwnk xzkgdksa dks fo'ys"k.k vkèkkfjr ½.k vkSj xSj&½.k vkWiQj is also geared up for analytics based credit and non-credit
osQ fy, Hkh rS;kj gSA offers to existing customers.
p- 'kk•k usVodZ F. BRANCH NETWORK
?kjsyw mifLFkfr Domestic Presence
cSad osQ ikl 31 ekpZ]2021 rd 10769 'kk•kvksa dk lcls cMk The Bank has one of the largest networks of 10769
usVodZ gSa] ftlesa 1931 egkuxjh;] 2257 'kgjh] 2680 vèkZ'kgjh branches as on 31st March, 2021, comprising of 1931
vkSj 3901 xzkeh.k 'kk•k,a 'kkfey gSaA xzkeh.k vkSj vèkZ 'kgjh 'kk•k,a Metropolitan, 2257 Urban, 2680 Semi Urban and 3901
(vkj;w,l;w) oqQy 'kk•k usVodZ dk 61 izfr'kr gSaA Rural branches. Rural and Semi Urban Branches (RUSU)
comprise around 61 per cent of the Total Branch Network.
varjZkԻh; mifLFkfr
International Presence
orZeku esa] 2 'kk•kvksa (1 gkaxdkax vkSj 1 nqcbZ)] 2 vuq"kafx;ksa (yanu
vkSj HkwVku)] 1 la;qDr mn~;e (usiky) vkSj 2 çfrfufèk dk;Zky;ksa At present Bank has its overseas presence in 7 Countries
(E;kaekj vkSj ckaXykns'k) osQ :i esa cSad dh 7 ns'kksa esa varjZkԻh; by way of 2 branches (1 at Hong Kong and 1 at Dubai), 2
mifLFkfr gSaA Subsidiaries (London and Bhutan), 1 Joint Venture (Nepal)
and 2 Representative Offices (Myanmar and Bangladesh).

30
 Annual Report

N- varjZkԻh; cSafoaQx G. INTERNATIONAL BANKING

31 ekpZ] 2021 rd] fons'kh eqæk dkjksckj dk lapkyu djus osQ As on 31st March, 2021, there were 240 branches
fy, 240 'kk•k,a vfèkÑr Fkh ,oa osQaæhÑr :i ls O;kikfjd ysunsu authorized to handle Foreign Exchange Business and
dk lapkyu djus osQ fy;s fof'k‘ 4 VªsM iQkbusal lsaVj ubZ fnYyh] 4 Trade Finance Centers functioning at New Delhi, Chennai,
psÂbZ] dksydkrk vkSj eqacbZ esa dk;Zjr gSaA cSad osQ ikl fons'kh Kolkata and Mumbai specialized for centralized handling
i;ZVdksa@,uvkjvkbZ }kjk fons'kh eqæk uksVksa osQ udnhdj.k dh lqfoèkk of trade transactions. Bank has 9 Exchange Bureaus at
osQ fy, egRoiw.kZ i;ZVd osQaæksa ij 9 ,Dlpsat C;wjks gSaA important tourist centers to facilitate encashment of Foreign
Exchange Currency Notes by foreign tourists/NRIs.
?kjsyw fons'kh eqæk dkjksckj
DOMESTIC FOREX BUSINESS
cSad us foÙkh; o"kZ 2020&21 osQ fy, :-90]105 djksM+ dk oqQy Bank has registered a Foreign Exchange Business
fons'kh eqæk O;kikj dkjksckj (fu;Zkr vkSj vk;kr lfgr) ntZ fd;k Turnover of Rs. 90,105 Crore (Exports and Imports
gSA together) for the FY 2020-21.
lexz :i ls cSad osQ vkod foçs"k.k djus osQ fy, ubZ fnYyh esa ,d Bank has an International Service Branch (ISB) functioning
varjZk‘ªh; lsok 'kk•k (vkbZ,lch) dk;Zjr gSA foÙk o"kZ 2020&21 osQ at New Delhi for handling Inward Remittances of the
nkSjku] cSad us #-42]718 djksM+ dk foçs"k.k dkjksckj fd;k gSA Bank as a whole. During FY 2020-21, Bank has handled
remittance business of Rs. 42,718 Crore.
cSad osQ ikl vfuoklh Hkkjrh;ksa ls foçs"k.k dks lqfoèkktud cukus osQ
Bank also has Rupee Drawing Arrangements (RDA) with
fy, 17 fofue; x`gksa (11 xYiQ] 1 flaxkiqj] 2 ;w,l,] ;w-osQ-] dukMk 17 exchange Houses (11 in the Gulf, 1 in Singapore,
vkSj ls'kYl esa ,d&,d) osQ lkFk #ih MªkWbax O;oLFkk (vkjMh,) 2 in the USA, 1 each in UK, Canada and Seychelles) to
Hkh gSA facilitate remittance from NRIs.
cSad us euh VªkaliQj lfoZl ;kstuk (,eVh,l,l) osQ rgr VªkaliQ+kLV The Bank also has remittance arrangement under Money
oYMZokbM osQ lkFk foçs"k.k O;oLFkk Hkh dh gSaA Transfer Service Scheme (MTSS) with Transfast Worldwide.
OVERSEAS BUSINESS
fons'kh dkjksckj
ekpZ 2021 rd cSad dk fons'kh dkjksckj #- 43]266 djksM+ jgkA Overseas business of the Bank stood at Rs. 43,266
Crore as at March 2021. Overseas branches are focusing
fons'kh 'kk•k,a ykHkçnrk esa lqèkkj osQ fy, de ØsfMV tksf•e Hkkj osQ on High Quality Medium/Long term Assets to build a
lkFk ,d fofoèk ½.k iksVZiQksfy;ks cukus osQ fy, mPp xq.koÙkk okys diversified loan portfolio with low Credit Risk Weight to
eè;e@nh?kZdkfyd ifjlaifÙk;ksa ij è;ku osQafær dj jgh gSaA improve profitability.
fons'kh eqæk dkjksckj o`f¼ osQ fy, mBk, x, dne% Steps Initiated for Forex Business growth:

● foÙk o"kZ 2020&21 osQ nkSjku fons'kh eqæk dkjksckj osQ lacaèk esa ● 65 Exporter/ Importer meets were conducted on PAN
India basis to address their grievances in respect of
mudh f'kdk;rksa dks nwj djus osQ fy, vf•y Hkkjrh; Lrj ij
Forex business during FY 2020-21.
65 fu;Zkrd@ vk;krd cSBosQa vk;ksftr dh xbZaA
● Trade Finance Redefined Portal: Bank has launched
● O;kikj foÙk iquiZfjHkkf"kr iksVZy% cSad us Vh,Vh esa lqèkkj djus a portal to allow export customers to scan and
osQ fy, fu;Zkr xzkgdksa dks nLrkost+ LoSQu djus vkSj lhèks cSad send documents directly to Bank improving TAT. It
dks Hkstus dh vuqefr nsus osQ fy, ,d iksVZy 'kq: fd;k gSA simultaneously offers other features like information
;g ,d lkFk lwpuk MS'kcksMZ tSlh vU; lqfoèkk,¡ çnku djrk dashboard which contains limit availability, due date
gS ftlesa lhek miyCèkrk] fcyksa dh ns; frfFk dk oSQysaMj] calender of bills, real time tracking of transaction
status etc.
ysunsu dh fLFkfr dh okLrfod le; VªSfoaQx vkfn 'kkfey gSaA
● Forex Service Charges: The forex service charges
● fons'kh eqæk lsok çHkkj% O;fDrxr] fons'kh eqæk fMekaM MªkÝV have been rationalized with respect to advance
,iQlhokbZ&MhMh (b';w)@,Dlpst a vtZd fons'kh eqæk (bZb,Z iQlh)] receipt, inward remittance (other than export), outward
ls VsyhxzkfiQd varj.k (VhVh)] bZb,Z iQlh ls pkyw •krs remittance (other than import) for individual, Foreign
(lh,) esa jkf'k dk varj.k@fons'kh eqæk esa iSfoaQx ØsfMV ½.k Currency Demand Draft FCY-DD (issue)/ Telegraphic
(ihlh,iQlh)@,iQlhchvkjMh osQ fy, vfxze çkfIr] vkarfjd Transfer (TT) from Exchange Earners' Foreign
Currency (EEFC), transfer of amount from EEFC to
foçs"k.k (fu;Zkr osQ vykok)] cká foçs"k.k (vk;kr osQ vykok)
Current Account (CA)/ Packing Credit Loan in Foreign
osQ lacèa k esa fons'kh eqæk lsok çHkkjksa dks rdZlxa r cuk;k x;k gSA Currency (PCFC)/FCBRD.
● fu;kZr ½.k ij C;kt nj dks mèkkjdrZk dh jsfVax osQ lkFk ● Interest rate on Export Credit has been aligned with
lajsf•r fd;k x;k gSA Rating of the borrower.
● O;kikj foÙk xzkgdksa dh lgk;rk osQ fy, lHkh O;kikj foÙk osQUæksa ● Dedicated customer care desks are made available at
(Vh,iQlh) esa lefiZr xzkgd lsok MsLd miyCèk djk, x, gSAa all Trade Finance Centre (TFCs) to help trade finance
laidZ fooj.k ih,uch dkWiksjZ Vs osclkbV ij Hkh fn, x, gSAa customers. The contact details are also placed on
PNB Corporate website.

31
 Annual Report

● ,d lefiZr bZesy vkbZMh [email protected] fo'ks"k ● A dedicated email ID [email protected] has been
:i ls O;kikj foÙk xzkgdksa gsrq muosQ fons'kh eqæk ls lacafèkr created exclusively for trade finance customers for
ifjpkyu ekeyksa osQ fy, cukbZ xbZ gS] tks vkbZchMh dh çR;{k their forex related operational issues which is under
fuxjkuh esa gSA the direct monitoring of IBD.

t- dkjksckj fofoèkhdj.k H. BUSINESS DIVERSIFICATION

Insurance Business:
chek dkjksckj%
● Life Insurance:
● thou chek %
Under Life Insurance, Bank has tie-up with the following
thou chek osQ rgr] cSad us fuEukuqlkj chek oaQifu;ksa] Hkkjrh; Insurance companies, Life Insurance Corporation
thou chek fuxe (,yvkbZlh)] ih,uch esVykbiQ bafM;k of India (LIC), PNB MetLife India Insurance Co. Ltd
ba';ksjsal oaQiuh fyfeVsM (ih,e,yvkbZ) vkSj osQujk ,p,lchlh (PMLI) and Canara HSBC Oriental Bank of Commerce
vksfj;UVy cSad vkWiQ dkWelZ ykbiQ ba';ksjsal oaQiuh fyfeVsM Life Insurance Co. Ltd (CHOICe).
(pkWbl) osQ lkFk VkbZ&vi fd;k gSA
The Bank’s earnings from Life Insurance business grew
thou chek dkjksckj ls cSad dh vk; foÙk o"kZ 2020&21 osQ by 2.94 per cent during FY 2020-21 to Rs. 276.22 Crore.
nkSjku 2-94 çfr'kr ls c<+dj 276-22 djksM+ #i;s gks xbZA
u, mRikn% New Products:

1- ihvks,l lqj{kk ck; ih,uch esVykbiQA 1. POS Suraksha by PNB Metlife. 

2. Century Plan by PNB Metlife
2- lsapqjh Iyku ck; ih,uch esVykbiQ
3. Guaranteed Income 4 Life by CHOICe 
3- xkjaVhbM bude 4 ykbiQ ck; pkWbl
4. Pension 4 Life by CHOICe.
4- isa'ku 4 ykbiQ ck; pkWblA
● Non-Life Insurance:
● xSj&thou chek%
Under the Non-Life Insurance, the Bank has tie-
xSj&thou chek osQ rgr] cSad us fuEufyf•r chek oaQifu;ksa] up with the following Insurance companies, The
n vksfj;UVy ba';ksjsal oaQiuh fyfeVsM (vksvkbZlh,y)] ctkt Oriental Insurance Co. Ltd.  (OICL), Bajaj Allianz
vyk;al tujy ba';ksjsal oaQiuh fyfeVsM (ch,thvkbZlh)] General Insurance Co. Ltd. (BAGIC), Cholamandalam
pksykeaMye ,e,l tujy ba';ksjsal oaQiuh fyfeVsM(pksyk)] MS General Insurance Co. Ltd. (CHOLA), Care Health
osQ;j gsYFk ba';ksjsal oaQiuh fy- (lh,pvkbZlh,y) ,oa LVkj Insurance Co. Ltd.  (CHICL), and Star Health & Allied
gsYFk ,aM vykbM ba';ksjsal oaQiuh fyfeVsM (,l,pvkbZlh,y) Insurance Co. Ltd. (SHICL).
osQ lkFk VkbZ&vi fd;k gSA
Bank’s Commission Income stood at Rs. 92.65 Crore
cSad dh deh'ku vk; foÙk o"kZ 2020&21 osQ nkSjku 92-65 djksM+ during FY 2020-21 (Health Insurance – Rs. 53.59
#i;s Fkh (LokLF; chek& 53-59 djksM+ #i;s vkSj laifÙk chek& Crore & Asset Insurance – Rs. 39.06 Crore). During
39-06 djksM+ #i;s)A foÙk o"kZ 2020&21 osQ nkSjku] cSad us vk; FY 2020-21, Bank registered a YOY growth of 6.92 per
esa o"kZ nj o"kZ 6-92 çfr'kr dh o`f¼ ntZ dhA cent in income.
u, mRikn% New Products: 
1- osQ;j gsYFk ba';ksjsal }kjk •qnjk ½.kksa dh lqj{kk osQ fy, leku 1. Equated Monthly Installment (EMI) protection plan
ekfld fdLr (bZ,evkbZ) lqj{kk ;kstukA for protecting retail loans by Care Health Insurance. 

2- pksyk ,e,l }kjk viuh rjg dh igyh dksfoM 19 ykHk 2. First of its kind COVID 19 benefit plan by CHOLA
;kstuk] tks osQoy chfer O;fDr osQ dksfoM osQ funku ij MS which pays an upfront amount of Rs. 50,000 per
ikWfylh osQ rgr doj fd, x, çfr O;fDr 50]000 #i;s person covered under the policy simply on diagnosis
dh vfxze jkf'k dk Hkqxrku djrh gSA of COVID of the insured. 
Group Personal Accidental Insurance by Bajaj Allianz
3.
3- ctkt vkfy;kat }kjk lewg O;fDrxr nq?kZVuk chek tks osQoy
which provides a Sum Insured of Rs. 4 Lakh
68 #i;s osQ çhfe;e ij 4 yk• #i;s dh chek jkf'k çnku
at a premium of Rs. 68 only.
djrk gSA
4. Group Care 360 - Rural: A comprehensive Health
4- xzqi osQ;j 360 &xzkeh.k% xzkeh.k xzkgdksa dks fj;k;rh nj ij Insurance product has been designed for rural
,d foLr`r LokLF; chek mRikn dks rS;kj fd;k x;k gSA customers at a subsidized rate. 

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● E;wpqvy iaQM% ● Mutual Funds:

cSad us foÙk o"kZ 2020&21 osQ nkSjku #- 3-81 djksM+ dh The Bank is distributing and marketing Mutual Fund
vk; osQ eSllZ fçafliy ,lsV eSustesaV çkbosV fyfeVsM] eSllZ products of M/s Principal Asset Management Pvt. Ltd.,
fuIikWu ykbiQ ,lsV eSustesaV fyfeVsM] eSllZ ;wVhvkbZ ,lsV M/s Nippon Life Asset Management Ltd., M/s UTI Asset
eSustesaV oaQiuh fyfeVsM] eSllZ vkfnR; fcM+yk lu ykbiQ Management Company Ltd., M/s Aditya Birla Sunlife
,lsV eSustesaV oaQiuh fy-] eSllZ ,yvkbZlh E;wpqvy iaQM Asset Management Company Ltd., M/s LIC Mutual
,lsV eSustesaV fy-] eSllZ Mh,lih bUosVesaV eSustlZ çkbosV Fund Asset Management Ltd, M/s DSP Investment
fyfeVsM vkSj eSllZ Úsadfyu VsaiyVu ,lsV eSustesaV (Hkkjr) Managers Pvt Ltd and M/s Franklin Templeton Asset
çkbosV fyfeVsM osQ E;wpqvy iaQM mRiknksa dk forj.k vkSj Management (India) Pvt Ltd. During FY 2020-21,
foi.ku fd;k gSA Income of Rs.3.81 Crore was earned.
● fMikWftVjh lsok,¡ % ● Depository Services:

fMikWftVjh Hkkxhnkj osQ :i esa] cSad us foÙk o"kZ 2020&21 esa As a Depository Participant, bank opened 5,539
5]539 MheSV •krs vkSj 7]514 vkWuykbu VªsfMax •krs •ksysA Demat Accounts and 7,514 Online Trading Accounts
baLVk MheSV lqfoèkk flracj 2020 esa 'kq: dh xbZ FkhA foÙk o"kZ in FY 2020-21. Insta Demat facility was introduced in
September 2020. 3,268 accounts were opened through
2020&21 esa bl lqfoèkk osQ ekè;e ls 3]268 •krs •ksys x,A
this facility in FY 2020-21.
● epZsaV cSafoaQx%
● Merchant Banking:
cSad osQ ikl fuxZe osQ fy, cSadj] ½.ki=k] U;klh vkSj O;kikj cSadj Bank has license to act as a Banker to Issue, Debenture
osQ :i esa dk;Z djus dk ykblsal gSA foÙk o"kZ 2020&21 osQ nkSjku Trustee and Merchant Banker. During FY 2020-21, 109
109 vkbZihvks ykWUp fd, x, Fks tcfd foÙkh; o"kZ 2019&20 esa IPOs were launched whereas 105 IPOs were launched
105 vkbZihvks ykWUp fd, x, FksA gkykafd] foÙk o"kZ 2020&21 osQ in FY 2019-20. However, the amount blocked in ASBA
nkSjku ,,lch, esa vo#¼ jkf'k c<+dj # 4]969-91 djksM+ gqbZA increased to Rs. 4,969.91 Crore during FY 2020-21.
foÙk o"kZ 2020&21 osQ nkSjku ubZ igysa New Initiatives during FY 2020-21
,- thou chek ,oa xSj&thou chek dkjksckj% a. Life Insurance & Non-Life Insurance Business:

1- thou chek osQ rgr chek ikWfyfl;ksa dh vkWuykbu •jhn dh 1. The facility for online purchase of Insurance
lqfoèkk baVjusV cSafoaQx osQ ekè;e ls ifjpkfyr dh xbZA Policies under Life insurance has been made
operational through Internet Banking.    
2- baVjusV@eksckby cSafoaQx osQ ekè;e ls laifÙk vkSj LokLF; chek 2. Online Solicitation of Asset & Health Insurance has
dk vkWuykbu vuqjksèk 'kq: fd;k x;kA been launched through Internet / Mobile Banking. 
ch- fMikWftVjh dkjksckj% b. Depository Business:
1- fMftVy pSuy osQ ekè;e ls rqjar MheSV •krk •ksyus dh Insta Demat facility to open Demat Account instantly
1.
baLVk MheSV lqfoèkk ,u,lMh,y osQ lg;ksx ls 'kq: dh xbZA through Digital Channel was launched in collaboration
with NSDL. 
2- ,u,lMh,y osQ lg;ksx ls laHkkfor xzkgdksa dks tkx:drk
2. 8 Webinars held on Depository Services in
çnku djus osQ fy, fMikWftVjh lfoZlst ij 8 osfcukj vk;ksftr collaboration with NSDL for prospective customers
fd, x,A to create awareness.
lh- yhM çcaèku ç.kkyh% c. Lead Management System:
vDVwcj 2020 ls lhvkj,e osQ yhM çcaèku ç.kkyh esa feLM Addition of missed call channel in Lead Management
dkWy pSuy dks tksM+uk] ftlosQ ekè;e ls xzkgd feLM dkWy System of CRM with effect from October 2020
nsdj cSad mRikn esa #fp O;Dr dj ldrs gSa vkSj cSad ls through which customer can express interest in
dkWy cSd çkIr djsaxsA bank product by giving a missed call and will receive
a call back from bank.  
Mh- xzkgd vfèkxzg.k osQaæ (lh,lh) vkSj ljdkjh dkjksckj d.
Customer Acquisition Centres (CAC) and
ofVZdy osQaæ (thchoh)% Government Business Vertical Centres (GBV):
ih,uch dh ubZ lajpuk esa] Hkkjr Hkj osQ jkT;ksa dh jktèkkfu;ksa In the new revamped structure of PNB, 57 Customer
esa çeq• LFkkuksa ij 57 xzkgd vfèkxzg.k osQaæ (lh,lh) vkSj Acquisition Centres (CACs) at major locations &
jkT;ksa dh jktèkkfu;ksa esa 21 ljdkjh O;kolkf;d ofVZdy osQaæ 21 Government Business Vertical Centres (GBVs)
(thchoh) tqykbZ 2020 ls pkyw fd, x, gSaA at State Capitals across India became operational
since July 2020.
bu ofVZdy osQaæksa dk eq[; mís'; ekStwnk@u, dkWiksZjsV@laLFkkxr@
ljdkjh@j{kk vkSj ih,l;w xzkgdksa osQ lkFk dk;Zuhfrd leUo; The main objective of these vertical centres is for focused
approach to generate bulk business through strategic
osQ ekè;e ls Fkksd O;kikj mRi djus gsrq è;ku osQafær djuk
tie ups with existing/new Corporate/ Institutional/Govt./
gS] fo'ks"k :i ls gekjs cSad ls ½.k lqfoèkk dk ykHk ysus

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 Annual Report

okyksa dks cSad osQ fofHk mRiknksa fo'ks"kdj vU; i{k mRikn Defence & PSU clients, especially those enjoying credit
osQ ØkWl lsy@vi lsy dh laHkkoukvksa dks •kstukA blosQ facilities from us by exploring cross sell/up sell bouquet
of various Bank products, especially Third Party Product
vykok] ;g lajpuk fcØh@foØ; fcØh osQ voljksa dh •kst (TPP).  In addition, structure also focus on deepening
djosQ ,p,uvkbZ@,uvkjvkbZ xzkgdksa osQ lkFk lacaèkksa dks xgjk relationship with HNI/NRI clients by exploring up sell/
djus ij Hkh è;ku osQafær djrh gSA cross sell opportunities.

>- ljdkjh dkjksckj I. GOVERNMENT BUSINESS

fofHk ykHkkfFkZ;ksa osQ fy, osQaæ vkSj jkT;ksa ls èku osQ varj.k esa With a view to play a more proactive role in the transfer
of funds from Centre and States to various beneficiaries,
vfèkd lfØ; Hkwfedk fuHkkus dh n`f‘ ls] cSad lkoZtfud foÙkh;
Bank has been making efforts to have a sizeable number
çcaèku ç.kkyh (ih,iQ,e,l) ,tsalh •krksa dh ,d cM+h la[;k osQ of Public Financial Management System (PFMS) agency
fy, ç;kl djrk gSA 31 ekpZ] 2021 dks] iwjs Hkkjr esa 3-44 yk• accounts. As on 31st March, 2021, there were 3.44 lakh
,tsalh •krs FksA lekesyu osQ ckn] cSad ukS vyx&vyx osQaæ ljdkj agency accounts PAN India. Bank is also an accredited
osQ foHkkxksa dk ekU;rk çkIr cSadj gSA ;s la[;k vkxs vkSj c<+sxhA cSad banker to nine different Central government departments
post amalgamation. These numbers will further rise.
fofHk jkT; ljdkjksa osQ lkFk mudh fof'k‘ vko';drkvksa dks iwjk
Bank has been increasing tie-ups with various State
djus osQ fy, xBtksM+ c<+k jgk gSA governments to cater to their specific needs.
o"kZ osQ nkSjku ljdkjh dkjksckj osQ varxZr cSad }kjk dh xbZ oqQN Some of the initiatives taken up by the Bank under
igysa fuEukuqlkj gSa% Govt. Business during the year are given as under:

� ljdkjh bZ&ekdZsV Iysl (thbZ,e)% foØsrkvksa] vFkZkr~ foØsrkvksa ™ Govt. E-Market Place (GeM): Bank is the first among
vkSj •jhnkjksa dks gekjh lsok,a çnku djus osQ fy, thbZ,e iksVZy nationalized banks to be available on GeM portal
for providing our services to vendors, i.e. sellers
ij miyCèk gksus okys jk‘ªh;Ñr cSadksa esa igyk cSad gSA bu and purchasers. These services include GeM pool
lsokvksa esa thbZ,e iwy •krk] bZ&ihchth (fu"iknu cSad xkjaVh) account, e-PBG (Performance Bank Guarantee) &
vkSj bZ& bZ,eMh (c;kuk tek jkf'k) 'kkfey gSaA e-EMD (Earnest Money Deposit).

� iQkLVSx% jk‘ªh; bysDVªksfud Vksy laxzg ifj;kstuk ykxw dh xbZ gS ™ Fastag: National Electronic Toll Collection Project
has been implemented and all branches have been
vkSj iQkLVSx tkjh djus osQ fy, lHkh 'kk•kvksa dks l{ke fd;k
enabled for issuance of Fastags.
x;k gSA
™ National Pension System (NPS): Four Regional Rural
� jk‘ªh; isa'ku ç.kkyh (,uih,l)% gekjs cSad }kjk çk;ksftr pkj {ks=kh; Banks sponsored by our bank have been on-boarded
xzkeh.k cSad ,uih,l foçs"k.k osQ fy, vkWu&cksMZ fd, x, gSaA for NPS remittance.
™ Public Financial Management System (PFMS):
� lkoZtfud foÙkh; çcaèku ç.kkyh (ih,iQ,e,l)% cSad us ih,e Bank has timely disbursed funds of approximately
fdlku lEeku fufèk osQ rgr yxHkx 62 yk• ykHkkfFkZ;ksa dks Rs. 3,720 Crores to about 62 lakh beneficiaries under
yxHkx 3]720 djksM+ #i;s dh èkujkf'k le; ij forfjr dh gSA PM Kisan Samman Nidhi.
™ Through active marketing, more than 1.21 lakh PPF,
� lfØ; foi.ku osQ ekè;e ls] foÙk o"kZ 2020&2021 osQ nkSjku 1-21 more than 61,000 Sukanya Samridhi Accounts and
yk• ls vfèkd ihih,iQ] 61]000 ls vfèkd lqdU;k le`f¼ •krs more than 53,000 Senior Citizen Saving Accounts
vkSj 53]000 ls vfèkd ofj’ ukxfjd cpr •krs •ksys x,A were opened during the FY 2020-21
™ Series of Sovereign Gold Bond subscription launched
� Hkkjr ljdkj }kjk 'kq: dh xbZ lkWojsu xksYM ckWUM vfHknku by Govt of India were marketed by our branches and
dh lhjht dh ekdZsfVax gekjh 'kk•kvksa }kjk dh xbZ vkSj 1598 1598 Kgs were sold.
fdyksxzke dh fcØh dh xbZA ™ Bank is disbursing pension of approximately 10 lakh
� cSad yxHkx 10 yk• isa'kuHkksfx;ksa ;Fkk osQaæ ljdkj] j{kk] jsyos] pensioners i.e. Central Govt, Defence, Railways,
Telecom and state Government.
nwjlapkj vkSj jkT; ljdkj dks isa'ku forfjr dj jgk gSA
™ Bank is having integration with various states and is
collecting online and offline taxes through their Cyber
� cSad fofHk jkT;ksa osQ lkFk ,dhdj.k dj jgk gS vkSj muosQ
Treasury Portal and collection of VAT is done in 21
lkbcj Vªstjh iksVZy osQ ekè;e ls vkWuykbu vkSj vkWiQykbu dj States.
,d=k dj jgk gS vkSj 21 jkT;ksa esa oSV dk laxzg fd;k tkrk gSA
™ Collection of taxes (Direct & Indirect) is being done
� vf•y Hkkjrh; vkèkkj ij djksa dk laxzg (çR;{k vkSj vçR;{k) through offline and online on PAN India Basis. Bank is
vkWiQ+ykbu vkSj vkWuykbu ekè;e ls fd;k tk jgk gSA cSad osQaæ vkSj one of the major collectors of taxes for Central & State
Government. 
jkT; ljdkj osQ fy, djksa osQ çeq• laxzgdrZkvksa esa ls ,d gSA

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×k- Vªstjh ifjpkyu J. TREASURY OPERATIONS

31 ekpZ 2021 dks #- 3]88]418 djksM+ osQ vkSlr fuos'k lkFk ldy Gross Domestic Investments grew to Rs. 3,94,889 Crore
?kjsyw fuos'k c<+dj #- 3]94]889 djksM+ gks x;kA fuos'k iksVZiQksfy;ks as on 31st March, 2021 with the averageinvestments at
Rs. 3,88,418 Crore. Interest income from the investment
ls C;kt vk; 2020&21 esa #- 24]566 djksM+ jghA portfolio stood at Rs. 24,566 Crore for FY 2020-21.
cSad us iwjs foÙkh; o"kZ esa ,l,yvkj vkSj xSj&,l,yvkj çfrHkwfr;ksa The Bank actively traded in SLR and Non-SLR securities
esa lfØ; :i ls dkjksckj fd;kA foÙk o"kZ 2020&21 osQ fy, oqQy throughout the financial year. Total trading profit for the
O;kikfjd ykHk #- 4]350 djksM+ jgkA FY 2020-21 is Rs. 4,350 Crore.

dksfoM&19 osQ ckn dh vofèk esa Hkkjrh; fjt+oZ cSad }kjk fd, x, System liquidity continued to be in surplus during 2020-21
on account of various liquidity augmenting measures
fofHk rjyrk c<+kus osQ mik;ksa osQ dkj.k 2020&21 osQ nkSjku flLVe undertaken by the Reserve Bank of India in the
rjyrk vfèk'ks"k tkjh jgkA vçSy 2020 ls cSafoaQx ç.kkyh esa vfèk'ks"k post-COVID-19 period. From April 2020 onwards there has
rjyrk jgh gS] tks vkSlr nSfud rjyrk 5 yk• djksM+ #i;s osQ lkFk been a surplus liquidity in the Banking system which has
31 ekpZ] 2021 rd tkjh jghA vkjchvkbZ us 50]000 djksM+ #i;s dh continued till 31st March, 2021 with average daily liquidity
to the tune of Rs. 5 Lakh Crore. RBI took many liquidity
?kks"k.kk osQ f•ykiQ 1]00]000 djksM+ #i;s osQ yf{kr nh?kZdkfyd jsiks augmenting measures such as Targeted Long Term Repo
lapkyu (Vh,yVhvkjvks) vkSj 13]000 djksM+ #i;s osQ Vh,yVhvkjvks Operations (TLTRO) of Rs. 1,00,000 Crore and TLTRO 2.0 of
2-0 tSls dbZ rjyrk c<+kus osQ mik; fd, gSaA rjyrk dk çcaèku Rs. 13,000 Crore against announcement of Rs. 50,000 Crore.
djus osQ fy, lfØ; :i ls dbZ fy•rksa tSls rjyrk lek;kstu It also actively used several instruments to manage liquidity
like repo, fixed as well as variable rate reverse repo and MSF
lqfoèkk (,y,,iQ) osQ rgr jsiks] fiQDLM vkSj lkFk gh ifjorZuh; nj under the Liquidity Adjustment Facility (LAF). Numerous
fjolZ jsiks vkSj ,e,l,iQ dk mi;ksx fd;k gSA lkyHkj esa 3]13]295 open market operations (OMOs) of G-Secs as well as State
djksM+ #i;s dh jkf'k osQ lkFk th&lsd osQ dbZ •qys cktkj lapkyu Development Loans (SDLs) including special OMOs involving
(vks,evks) osQ lkFk&lkFk fcØh vkSj •jhn ls tqM+s fo'ks"k vks,evks simultaneous sale and purchase were conducted throughout
lfgr jkT; fodkl ½.k (,lMh,y) vk;ksftr fd, x,A the year amounting to Rs. 3,13,295 Crore.

foÙk o"kZ 2020&21 osQ nkSjku cSad dh rjyrk dh fLFkfr vfèk'ks"k The liquidity position of the bank remained surplus
during FY 2020-21 which was deployed majorly through
cuh jgh] ftls vkjchvkbZ osQ lkFk fjolZ jsiks lapkyuksa osQ lkFk&lkFk reverse repo operations with RBI as well as in various
dkWy] VªkbZ&ikVhZ jsiks vkWMZj eSfpax IysViQkWeZ (TREPS) vkSj fDy;j money market instruments like Call, Tri-party Repo Order
dkWiZ jsiks vkWMZj eSfpax flLVe (CROMS) tSls fofHk euh ekdZsV Matching Platform (TREPS) and Clear Corp Repo Order
baLVªwesaV~l osQ ekè;e ls çeq• :i ls vfHkfu;kstu fd;k x;k FkkA Matching System (CROMS).

● fuf'pr vk; (,l,yvkj@,u,l,yvkj) ● Fixed Income (SLR/NSLR)

foÙkh; o"kZ 2020&21 osQ nkSjku] cSad dks fuf'pr vk; fy•rksa During FY 2020-21, Bank booked trading profit of
vkSj vU; fuos'kksa dh •jhn vkSj fcØh ls 4]100 djksM+ #i;s Rs. 4,100 Crore from purchase and sale of fixed
dk O;kikfjd ykHk gqvk gSA income instruments and other investments.

dksfoM&19 egkekjh osQ çdksi osQ dkj.k foÙkh; o"kZ 2020&21 Bond market witnessed a lot of volatility in FY 2020-21
esa ckWUM cktkj esa cgqr vfèkd vfLFkjrk ns•h xbZ gSA primarily due to the outbreak of COVID-19 pandemic.

27 ekpZ] 2020 dks Hkkjrh; fjtoZ cSad }kjk jsiks nj esa 75 vkèkkj Declining trend of yield was seen till mid of July 2020
vadksa dh dVkSrh osQ lkFk&lkFk lhvkjvkj esa 100 chih,l dh due to repo rate cut of 75 basis points by Reserve Bank
deh osQ dkj.k tqykbZ 2020 osQ eè; rd çfriQy esa fxjkoV of India on 27th March, 2020 along with reduction of
dh ço`fÙk ns•h xbZ FkhA CRR by 100 bps.
blesa 22 ebZ] 2020 dks fiQj ls nj esa 40 vkèkkj vadksa dh This was followed by another rate cut of 40 basis
dVkSrh dh xbZ] ftlls jsiks nj vius 4» osQ orZeku Lrj ij vk points on 22nd May, 2020 bringing the repo rate to its
xbZA gkykafd] osQaæ ljdkj }kjk foÙkh; o"kZ 2020&21 osQ fy, present level of 4 per cent. However, revision of market
cktkj mèkkj esa ctVh; #- 7-80 yk• djksM+ ls yxHkx #-12 borrowing by Central Government for FY 2020-21
yk• djksM+ rd dk la'kksèku fd;k x;k rkfd fuos'kdksa dh from the budgeted Rs. 7.80 Lakh Crore to around
dksfoM &19 osQ dkj.k gqbZ detksj tksf•e ogu {kerk ls iM+us Rs. 12 Lakh crore to mitigate the unfolding impact
okys çHkko dks de fd;k tk losQ] ftlls laf{kIr vofèk osQ of COVID-19 dented risk appetite of the investors
fy, çfriQy esa o`f¼ gksxhA leading to the hardening of yields for a brief period.

tqykbZ 2020 osQ eè; ls] vfLFkjrk dh oqQN laf{kIr vofèk dks Since mid of July 2020, barring some brief period of
NksM+dj] ck.M cktkj T;knkrj lhekc¼ cus jgsA ebZ 2020 ls volatility, bond markets mostly remained range bound.
While steady increase in Brent crude oil prices since
czsaV dPps rsy dh dherksa esa yxkrkj o`f¼ vkSj vxLr 2020 ls May 2020 and continuous hardening of U.S. treasury
vesfjdh Vªstjh ;hYM osQ yxkrkj c<+us ls ckWUM cktkjksa ij ncko yield since August 2020 exerted pressure on bond
iM+k] ysfdu iwjh vofèk osQ nkSjku vkjchvkbZ ,deq'r@fo'ks"k markets, but throughout the period RBI remained
vks,evks dh ?kks"k.kk osQ lkFk lgk;d jgk] ftlesa jkT; fodkl supportive with the announcement of outright/special

35
 Annual Report

½.k esa vks,evks dh •jhn Hkh 'kkfey FkhA fnukafdr çfrHkwfr;ksa OMOs which even included the OMO purchase in
dh cM+h vkiwfrZ dks ns•rs gq,] vkjchvkbZ us vfèklwpukvksa dh State development loans. For addressing the larger
,d J`a•yk osQ ekè;e ls 1 flracj] 2020 vkSj 31 ekpZ] 2022 supply of dated securities, RBI granted a special
osQ chp vfèkxzfgr ,l,yvkj çfrHkwfr;ksa osQ fy, 31 ekpZ 2023 dispensation of enhanced HTM limit of 22 per cent of
NDTL till 31st March 2023, for SLR securities acquired
rd ,uMhVh,y dh 22 çfr'kr dh c<+h gqbZ ,pVh,e lhek dh
between 1st September, 2020 and 31st March, 2022
fo'ks"k NwV nhA through a series of notifications.
1 iQjojh] 2021 dks] foÙkh; o"kZ 2021&22 osQ osQaæh; ctV On 1st February, 2021, Union Budget for FY 2021-22
esa foÙkh; o"kZ 2021&22 osQ fy, ldy cktkj mèkkj yxHkx pegged the gross market borrowing for FY 2021-22
12-06 yk• djksM+ #i;s jgk] ysfdu lkFk gh] blls foÙkh; o"kZ at around Rs.12.06 Lakh Crore, but at the same time,
2020&21 osQ fy, cktkj mèkkj esa #- 80]000 djksM+ osQ cktkj increased the market borrowing for FY 2020-21 by
½.k esa o`f¼ gqbZ ftlls ckW.M ckTkkj esa vfuf'prrk vkbZA foÙkh; Rs. 80,000 Crore sending jitters in the bond market.
o"kZ 2020&21 osQ fy, ;g vfrfjDr mèkkj #-1-10 yk• djksM+ This extra borrowing for FY 2020-21 was in addition
vfèkd Fkk tksfd Hkkjr ljdkj }kjk igys ?kksf"kr fd;k x;k Fkk to the Rs.1.10 Lakh Crore announced earlier by the
Government of India to functionalize the special
rkfd th,lVh deh dks iwjk djus osQ fy, jkT;ksa osQ fy, fo'ks"k
window for compensating the States to meet the GST
foaMks fØ;kafor dj {kfriwfrZ dh tk losQA
shortfall.
eqækLiQhfr osQ ncko osQ ckotwn] tks uoacj 2020 rd lhihvkbZ Despite inflationary pressures, which manifested
vkèkkfjr eqækLiQhfr osQ vkadM+ksa esa çdV gqvk] Hkkjrh; fjtoZ in CPI based inflation data till November 2020, the
cSad dh ekSfæd uhfr lfefr us vius mnkj #• dks cuk, j•k Reserve Bank of India Monetary Policy Committee
vkSj eqækLiQhfr osQ 'kkar gksus osQ ckn foosdiw.kZ rjhosQ ls mi;ksx maintained its accommodative stance and indicated
fd, tkus okys uhfrxr LFkku dh miyCèkrk dk laosQr fn;kA the availability of policy space which would be used
fodkl] tks igyh frekgh esa yxHkx 24-4 çfr'kr rd cM+s iSekus judiciously once inflation cools down. Growth, which
ij vkSj iqu% nwljh frekgh esa yxHkx 7-4 çfr'kr rd gqvk] contracted massively by around 24.4 per cent in Q1
varr% rhljh frekgh esa yxHkx 0-5 çfr'kr rd ekewyh :i ls and then again by around 7.4 per cent in Q2, finally
expanded marginally by around 0.5 per cent in Q3 and
foLrkfjr gqbZ vkSj foÙkh; o"kZ 2020&21 dh pkSFkh frekgh esa 1-6
by 1.6 per cent in Q4 of FY 2020-21, raising hopes for
çfr'kr rd c<+h] ftlls vkus okys le; esa iqu% fodflr gksus growth revival in the days ahead.
dh mEehn c<+ xbZ gSA
● Equity & Mutual Funds
● bfDoVh vkSj E;wpqvy iaQM
Bank earned a profit of Rs. 227 Crore in FY 2020-21
cSad us bfDoVh 'ks;jksa esa VªsfMax vkSj E;wpqvy iaQM esa fuos'k from trading in equity shares and investment in
ls foÙkh; o"kZ 2020&21 esa 227 djksM+ #i;s dk ykHk vftZr mutual funds. Indian equity markets crashed due to
fd;kA osQaæ ljdkj }kjk ok;jl osQ çlkj dks fu;af=kr djus osQ the sudden announcement of a nationwide lockdown
fy, ekpZ 2020 esa ns'kO;kih ykWdMkmu dh vpkud ?kks"k.kk osQ in March 2020 in order to control the spread of the
dkj.k Hkkjrh; bfDoVh cktkj èkjk'kk;h gks x;kA gkykafd] fuÝVh virus by the Union government. However, Nifty 50 and
Sensex have rebounded sharply from its lows and
50 vkSj lsalsDl us vius fupys Lrj ls rsth ls okilh dh gS
continue to trade at all-time highs as of now.
vkSj vc rd osQ mPpre Lrj ij dkjksckj djuk tkjh j•k gSA
It appears that the present market has already
,slk çrhr gksrk gS fd ekStwnk cktkj igys gh •jkc gkyr ls discounted the worst and is anticipating significant
tw> pqdk gS vkSj vkus okyh frekgh esa vk; esa mYys•uh; improvement in earnings in the coming quarters due to
lqèkkj dh mEehn dj jgk gS D;ksafd ns'k Hkj esa cM+s iSekus ij a strong revival in demand post the mass vaccination
Vhdkdj.k vfHk;ku pyk, tk jgs gSaA th,lVh dj laxzg tSls drive being carried out across the country. Economic
vkfFkZd laosQrdksa us Hkh egRoiw.kZ lqèkkj fn•k;k gSA indicators like GST tax collections have also shown
significant improvement.
● fons'kh eqæk
● Forex
foÙk o"kZ 2020&21 osQ fy, cSad dh 'kq¼ fons'kh vk; #- 1]395
Net forex income of the bank for FY 2020-21 was
djksM+ gSA Hkkjrh; #i;k iwjs o"kZ dkiQh gn rd fLFkj jgk vkSj
Rs. 1,395 Crore. The Indian Rupee remained largely
72-26&76-92 dh O;kid lhek esa blus dkjksckj fd;kA vçSy
stable throughout the year and traded in a broad range
2020 osQ nkSjku blesa FkksM+k ewY;ßkl gqvk ftlosQ dkj.k ;g of 72.26–76.92. It experienced a knee jerk depreciation
76-92 ij vk x;k] ysfdu ns'k }kjk çkIr fjdkWMZ ,iQMhvkbZ during April 2020 pushing it to 76.92 but recovered on
çokg osQ dkj.k ;g okil vk x;kA ;g varr% 31 ekpZ] 2021 the back of record FDI inflows received by the country.
dks 73-11 ij can gqvkA It finally closed at 73.11 on 31st March, 2021.

36
 Annual Report

V- xzkgd lsok K. CUSTOMER CARE

,d lsok laxBu gksus osQ ukrs] xq.koÙkkiw.kZ xzkgd lsok çnku djuk Being a service organization, providing quality customer
vkSj xzkgdksa dh larqf‘ lqfuf'pr djuk cSad dk vkèkkjHkwr ljksdkj service and ensuring customer satisfaction are the prime
gSa cSad dk ekuuk gS fd u osQoy u, xzkgdksa dks vkdf"kZr djus osQ concerns of the bank. The Bank believes that providing
prompt and efficient service is essential not only to attract
fy,] cfYd ekStwnk xzkgdksa dks cuk, j•us osQ fy, Hkh Rofjr vkSj
new customers, but also to retain existing ones. Aim of the
dk;Z & oqQ'ky lsok çnku djuk vko';d gSA cSad dk mís'; mfpr Bank is to minimize the instances of customer complaints
xzkgd lsok nsus vkSj leh{kk ra=k osQ ekè;e ls xzkgdksa dh leL;kvksa and grievances through proper customer service delivery
vkSj f'kdk;rksa osQ ekeyksa dks de djuk vkSj blosQ ckotwn mRi gksus and review mechanism and to ensure prompt redressal of
okyh fdlh Hkh xzkgd leL;kvksa vkSj f'kdk;rksa dk Rofjr fuokj.k any customer complaints and grievances that may arise
lqfuf'pr djuk gSA despite this.

xzkgd lsok esa lqèkkj osQ fy, o"kZ osQ nkSjku dh xbZ igy% Initiatives undertaken during the year for improvement
in customer service
● cSd
a dk ,d vkWu&ykbu f'kdk;r fuokj.k çcaèku iksVy Z gS bls • The Bank has an On-line Grievance Redressal
osQæa h;Ñr f'kdk;r fuokj.k çcaèku ç.kkyh (lhthvkj,e,l) dgk Management Portal called Centralized Grievance
tkrk gS] ftls igys foØsrk }kjk çcafèkr fd;k tkrk Fkk vkSj bl Redressal Management System (CGRMS), which was
vofèk osQ nkSjku bu&gkml iksVy
Z dks 1 tqykbZ] 2020 ls fodflr earlier managed by the vendor and during the period
in-house Portal is developed and made operational
vkSj pkyw fd;k x;k gSA bl ç.kkyh osQ ekè;e ls] xzkgd dks rRdky from 1st July, 2020. Through this system, the customer
ikorh feyrh gS vkSj og f'kdk;r dks VªdS Hkh dj ldrk gSA gets an immediate acknowledgement and can keep a
track of the complaint also.
● xzkgd lhthvkj,e,l esa] cSad dh osclkbV] baVjusV cSafoaQx lsok]
eksckby cSafoaQx lsok eksckby cSafoaQx lsok vkSj eksckby ,si osQ • Customers can lodge their requests/complaints in the
CGRMS through Bank’s website, Internet Banking
ekè;e ls vius vuqjksèk@f'kdk;r ntZ dj ldrs gSaA Service, Mobile Banking Service and Mobile App.
● lhthvkj,e,l esa ubZ lqfoèkkvksa dks ykxw fd;k x;k gS ftlesa • New features are implemented in the CGRMS which
f'kdk;r dh çR;sd mi&Js.kh osQ lekèkku osQ fy, foHksfnr are differentiated processing flows and time frames
for resolution for each sub-category of complaint,
çlaLdj.k çokg vkSj le;&lhek,a gSa] lacafèkr i;Zos{kh Lrjksa ij Auto-escalations to respective supervisory levels,
vkWVks&,LosQys'ku] çeq• pj.kksa esa lfØ; lapkj okys xzkgdksa osQ Standardized status types for customers with pro-
fy, ekudhÑr fLFkfr osQ çdkj gSaA active communication at major steps.

● cSad osQ ikl nks vxz.kh lsok çnkrkvksa osQ ekè;e ls 24 x 7 x • The Bank has state-of-the-art Contact Centers at
365 vkèkkj ij vius xzkgdksa dks Vsyh&cSafoaQx lsok,a çnku djus Gurugram and Noida to provide tele-banking services
to its customers on 24 x 7 x 365 basis through two
osQ fy, xq#xzke rFkk uks,Mk esa vR;kèkqfud laidZ osQaæ gSaA bu
leading Service Providers. In addition to these two
nks çkFkfed osQUæksa osQ vfrfjDr] cSad us 11 {ks=kh; Hkk"kkvksa esa Primary Sites, the Bank has also established two
vius xzkgdksa dks Vsyh&cSafoaQx lsok,a çnku djus osQ fy, nsgjknwu Secondary Contact Centers at Dehradun and Bhopal
vkSj Hkksiky esa nks vU; laidZ osQaæ Hkh LFkkfir fd, gSaA foÙkh; to provide tele-banking services to its customers in 11
o"kZ 2020&21 osQ nkSjku vkbZohvkj osQ ekè;e ls laidZ osQaæ languages. The number of services extended to 11 by
}kjk lsokvksa dh la[;k 11 rd c<+k nh xbZ gS] ftlls os vfèkd Contact Centre through IVR during FY 2020-21 thereby
xzkgd vuqowQy cu x, gSaA making them more customer friendly.

● cSad us 'kk•kvksa esa xzkgd lsok osQ ekud dk vkadyu djus osQ • The Bank has constituted teams of officials at Customer
fy, 'kk•kvksa esa vkSpd nkSjs fd, tkus gsrq xzkgd lsok osQUæ] çèkku Care Centre at Head Office, Zonal Offices and Circle
Offices to pay incognito visit to branches to assess
dk;Zky;] vapy dk;Zky; vkSj eaMy dk;Zky;ksa esa vfèkdkfj;ksa dh
standard of service. During FY 2020-21, officials of
Vheksa dk xBu fd;k gSA foÙkh; o"kZ 2020&21 osQ nkSjku] cSad osQ the Bank made 8,496 incognito visits to branches PAN
vfèkdkfj;ksa us iwjs Hkkjr dh 'kk•kvksa osQ 8]496 vkSpd nkSjs fd;sA India. Deficiencies pointed out by the visiting officials
nkSjk djus okys vfèkdkfj;ksa }kjk crkbZ xbZ dfe;ksa dks lacafèkr are being shared with the concerned branches/Circle
'kk•kvksa rFkk eaMy dk;Zky;ksa osQ lkFk lk>k fd;k x;k rkfd mUgsa Offices for taking corrective steps.
nwj djus gsrq lqèkkjkRed dne mBk, tk losQaA • The status of complaints received by the Bank is
● cSad dks f'kdk;rksa dh fLFkfr dh leh{kk cksMZ dh mi&lfefr reviewed by “Customer Service Committee of the
¶cksMZ dh xzkgd lsok lfefr¶ }kjk frekgh vkèkkj ij dh tkrh Board”, a Sub-Committee of the Board, on quarterly
basis. The meetings of the Committee are presided
gSA lfefr dh cSBd dh vè;{krk çcaèk funs'kd ,oa lhbZvks
over by Managing Director & CEO.
egksn; djrs gSaA
• The Bank has a “Standing Committee on Customer
● cSad dh ,d ¶xzkgd lsok ij LFkk;h lfefr¶ gS] tks cSad dh Service”, which also reviews customer service of the
xzkgd lsok osQ lkFk&lkFk Hkkjrh; cSafoaQx dksM vkSj ekud cksMZ bank as well as implementation of the Code of Bank’s
(chlh,lchvkbZ) osQ xzkgdksa osQ fy, cSad dh çfrc¼rkvksa osQ Commitments to Customers of Banking Codes and
dksM osQ dk;ZkUo;u dh Hkh leh{kk djrh gSA Standards Board of India (BCSBI).

37
 Annual Report

● nkeksnju lfefr dh fliQkfj'kksa osQ vuqlkj cSad dk vkarfjd • The Bank has in place an Internal Ombudsman as per
yksdiky gSA ;g ç.kkyh cSad }kjk f'kdk;rksa osQ fuokj.k esa the recommendations of the Damodaran Committee.
The system ensures greater transparency in the
vfèkd ikjnf'kZrk lqfuf'pr djrh gSA redressal of grievances by the Bank.
● lHkh 'kk•kvksa rFkk eaMy dk;Zky;ksa esa xzkgd lsok lfefr;ka • Customer Service Committees in all the branches
xzkgd lsok dh xq.koÙkk ls tqM+s ekeys ns•rh gSa rFkk xzkgd lsok and Circle Offices look into the quality of customer
esa lqèkkj gsrq çfrfØ;k@lq>koksa dh xaHkhj :i ls tkap djrh gSaA service rendered and critically examine the feedback/
suggestions for improvement in customer service.
;s lfefr;k¡ ekg esa ,d ckj cSBd djrh gSa tgk¡ deZpkjh rFkk
These committees meet once in a month where staff
vkeaf=kr xzkgd lsok ls tqM+s eqíksa ij •qydj ckrphr djrs gSaA and the invited customers interact freely on service
● cSad osQ mRiknksa vkSj lsokvksa osQ ckjs esa iQhYM LVkiQ osQ chp related issues.
tkx:drk c<+kus vkSj mUgsa vfèkdre egRo osQ eqíksa osQ ckjs esa • Theme Based Meetings are being conducted at
tkx:d djus osQ fy, lHkh 'kk•kvksa esa ekfld varjky ij monthly intervals in all branches on a pre-decided date
iwoZ&fuèkZkfjr frfFk vkSj Fkhe ij Fkhe vkèkkfjr cSBosQa vk;ksftr and theme to improve awareness among field staff
about bank’s products and services, and to sensitize
dh tk jgh gSaA them about the issues of maximum importance.
● cSad }kjk 9 flracj] 2020 ls Mksj LVsi cSafoaQx lsok,a 'kq: dh • Door Step Banking services started by the Bank from
xbZ gSaA ;g ,d ,slh lqfoèkk gS ftlosQ }kjk xzkgd 100 osQaæksa 9th September, 2020. It is a facility by which customers
ij nks foØsrkvksa osQ ekè;e ls dbZ foÙkh; @ xSj&foÙkh; cSafoaQx can avail many of the financial/non-financial banking
lsokvksa dk ykHk mBk ldrs gSaA ;g xzkgdksa dks muosQ ?kj ls services through the two Vendors at 100 centers. It
provides convenience to the customers to access
fofHk çdkj dh cSafoaQx lsokvksa rd igqapus dh lqfoèkk çnku different type of banking services from their Door Step.
djrk gSA
• For FY 2020-21, out of a total number of 1,37,262
● foÙkh; o"kZ 2020&21 osQ fy,] oqQy 1]37]262 f'kdk;rksa esa ls complaints (i.e. 1,876 complaints outstanding as on 31st
(;Fkk 31 ekpZ] 2020 rd 1]876 f'kdk;rsa cdk;k vkSj foÙk March, 2020, and 1,35,386 complaints received during
o"kZ 2020&21 osQ nkSjku 1]35]386 f'kdk;rsa çkIr)] 31 ekpZ] FY 2020-21), 1,30,087   complaints were resolved up
to the satisfaction of the complainant, till 31st March,
2021 rd f'kdk;rdrZk dh larqf‘ gksus rd 1]30]087 f'kdk;rksa
2021.
dk lekèkku fd;k x;k FkkA
L. IMPLEMENTATION OF OFFICIAL LANGUAGE
B- cSad esa jktHkk"kk fgUnh dk dk;Zkao;u
Punjab National Bank has always been a pioneer in the
iatkc uS'kuy cSad jktHkk"kk fganh osQ dk;ZkUo;u esa lnSo vxz.kh implementation of the Official Language Hindi in the
jgk gSA vkiosQ cSad us jktHkk"kk foHkkx] x`g ea=kky;] Hkkjr ljdkj] Bank. Bank has ensured compliance of the instructions
lalnh; jktHkk"kk lfefr vkSj foÙkh; lsok foHkkx] foÙk ea=kky; received from the Government of India, Ministry of Home
Affairs, Department of Official Language, Parliamentary
ls çkIr funZs'kksa dk vuqikyu lqfuf'pr fd;k gSA vkiosQ cSad us Official Language Committee and Ministry of Finance,
jktHkk"kk foHkkx] x`g ea=kky;] Hkkjr ljdkj }kjk tkjh foÙkh; o"kZ Department of Financial Services. Bank has achieved most
2020&21 osQ okf"kZd dk;ZØe esa fuèkZkfjr vfèkdka'k y{;ksa dks of the targets prescribed in the Annual Programme for the
çkIr dj fy;k gSA FY 2020-21 issued by the Government of India, Ministry of
Home Affairs and Department of Official Language.
ge lg"kZ lwfpr djrs gSa fd foÙkh; o"kZ 2020&21 osQ nkSjku We have pleasure to inform that during FY 2020-21, the
vkiosQ cSad dks ¶d¸ {ks=k osQ fy, Hkkjr ljdkj osQ lokZsPp Bank has received 1st prize under the Government of
^*jktHkk"kk dhfrZ** iqjLdkj osQ rgr çFke iqjLdkj çkIr gqvk India's highest "Rajbhasha Kirti" award for 'A' region.
gSA {ks=kh; dk;ZkUo;u dk;Zky;ksa] jktHkk"kk foHkkx] x`g ea=kky; }kjk Total 12 prizes were awarded to Bank’s various Zonal/
Circle Offices by Regional Implementation Offices of the
cSad osQ fofHk vapy @ eaMy dk;Zky;ksa dks oqQy 12 iqjLdkj
Ministry of Home Affairs, Department of Official Language
çnku fd, x, vkSj paMhx<+ ujkdkl] tgka gekjk cSad la;kstd gS] and Chandigarh TOLIC where the Bank is convener,
us nwljk iqjLdkj thrkA foÙkh; o"kZ 2020&21 osQ nkSjku] jktHkk"kk won second Prize. During financial year 2020-21, total
foHkkx] x`g ea=kky;] Hkkjr ljdkj vkSj fofHk uxj jktHkk"kk 196 awards from Government of India, Ministry of Home
Affairs, Department of Official Language and various Town
dk;ZkUo;u lfefr;ksa ls oqQy 196 iqjLdkj gekjs cSad osQ fofHkÂ
Official Language Implementation Committees have been
dk;Zky;ksa @ LVkiQ lnL;ksa }kjk çkIr fd, x, gSaA received by various offices / staff members of our Bank.
foÙkh; o"kZ 2020&21 osQ nkSjku] iatkc uS'kuy cSad us cSad esa jktHkk"kk During the financial year 2020-21, Punjab National Bank
osQ çxkeh ç;ksx dks vkSj c<+kus osQ fy, dkjxj ç;kl tkjh j•sA cSad has made concerted efforts to increase the progressive
use of Official Language in the Bank. Hindi and Regional
dh ;kstukvksa vkSj mRiknksa ls lacafèkr çpkj vkSj çpkj vfHk;kuksa esa Languages ​​were used in publicity and promotional
fganh vkSj {ks=kh; Hkk"kkvksa dk ç;ksx fd;k x;kA okf"kZd dk;ZØe vkSj campaigns related to the schemes and products of the
cksMZ }kjk fofèkor vuqeksfnr jktHkk"kk dkWikZsjsV dk;Z ;kstuk esa fuèkZkfjr Bank. Intensive monitoring was done to achieve targets

38
 Annual Report

y{;ksa dks çkIr djus osQ fy, xgu fuxjkuh dh xbZA cSad esa fganh set in Annual Programme and Corporate Action Plan of
osQ ç;ksx dks c<+kus osQ fy, ykyk yktir jk; 'khYM ;kstuk ,oa Official Language duly approved by the Board. Prizes were
awarded to offices/staff doing excellent work in Hindi under
vU; çksRlkgu ;kstukvksa osQ varxZr fgUnh esa mRÑ‘ dk;Z djus okys
Lala Lajpat Rai Shield Yojana and various other incentive
dk;Zky;ksa@deZpkfj;ksa dks iqjLdkj çnku fd, x,A cSad dh =kSekfld schemes to increase the use of Hindi in the Bank. Quarterly
f}Hkk"kh if=kdk ¶ih,uch çfrHkk¶ vkSj {ks=kh; dk;Zky;ksa dh vèkZokf"kZd bilingual house magazine of the Bank "PNB Pratibha" and
fganh if=kdk,a fu;fer :i ls çdkf'kr dh xbZaA ih,uch us ns'k Hkj half yearly Hindi magazines of the Zonal Offices were
esa 29 uxj jktHkk"kk dk;ZkUo;u lfefr;ksa osQ la;kstd dh ftEesnkjh published regularly. PNB has efficiently discharged the
responsibility of coordinating 29 Town Official Language
dk oqQ'kyrkiwoZd fuoZgu fd;k gSA
Implementation Committees across the country.
bu lfefr;ksa dh vèkZokf"kZd cSBosQa fu;fer :i ls vk;ksftr dh xbZa Half yearly meetings of these committees were held
vkSj o"kZ osQ nkSjku fganh çfr;ksfxrk,a] fganh dk;Z'kkyk,a] fganh lsfeukj regularly and Hindi competitions, Hindi workshops, Hindi
vkfn vk;ksftr fd, x,A seminars etc. were organized during the year.
Progress made in the use of Hindi in Information
lwpuk çkSn~;ksfxdh esa fganh osQ ç;ksx esa gqbZ çxfr% Technology:
● baVjusV cSafoaQx vkSj ,Vh,e rFkk eksckby ,fIyosQ'ku vFkZkr_ • Facility of Hindi and other Regional Languages ​​has
ih,uch ou] Hkhe ih,uch esa fganh vkSj vU; {ks=kh; Hkk"kkvksa dh been provided in Internet Banking and ATMs and
lqfoèkk çnku dh xbZ gSA mobile applications i.e. PNB One, Bhim PNB.
• Facility to print customer name in Hindi on debit card
● MsfcV dkMZ ij xzkgd dk uke fganh esa fçaV djus dh lqfoèkk çnku was provided.
dh xbZA
• Customers have been provided the facility to generate
● xzkgdksa dks ,Vh,e ysu&nsu iphZ fganh esa tujsV djus dh lqfoèkk ATM transaction slips in Hindi.
çnku dh xbZ gSA • SMS alerts were sent to customers in Hindi and
● xzkgdksa dks ,l,e,l vyVZ fganh vkSj {ks=kh; Hkk"kkvksa esa Hksts x,A regional languages.
• The Bank's website is available in bilingual form in
● cSad dh osclkbV fganh vkSj vaxzsth f}Hkk"kh :i esa miyCèk gSA
Hindi and English.
● lHkh 'kk•kvksa] eaMyksa] vapyksa vkSj çèkku dk;Zky; osQ çHkkxksa dh • Online Hindi reporting of all Branches, Circles, Zones
vkWuykbu fganh fjiksfVZax jktHkk"kk osc iksVZy ij dh xbZA and Divisions of Head Office was done on the Official
Language web portal.
● dksfoM&19 egkekjh osQ dkj.k] opZqvy fganh dk;Z'kkyk,a]
• Due to COVID-19 pandemic, virtual Hindi workshops,
çfr;ksfxrk,a] bZ&osfcukj] bZ&fujh{k.k dk HkkSfrd eksM osQ vykok competitions, e-webinars, e-Inspections were organized
fMftVy IysViQkWeZ osQ ekè;e ls vk;kstu fd;k x;kA through digital platforms apart from physical mode.
● fiQusdy vkSj ,pvkj,e,l dk f}Hkk"khdj.k fyafXoiQkbZ lkWÝVos;j • Bilingualisation of Finacle and HRMS was done
osQ ekè;e ls fd;k x;k] ftlosQ ekè;e ls xzkgd iklcqd] through Linguify software, through which customers
lhMhvkj@,iQMhvkj vkfn vkSj LVkiQ lnL; viuk ck;ks MsVk] osru can get passbook, CDR / FDR etc. and staff members
iphZ] is'a ku vkSj xzPs ;qVh vkfn fooj.k fganh esa Hkh çkIr dj ldrs gSAa can get their Bio Data, Salary Slip, Pension and
Gratuity details etc. in Hindi also.
● LVkiQ lnL;ksa dks dEI;wVj ij fgUnh esa dk;Z djus dk çf'k{k.k
• Staff members were provided training on working in
fn;k x;kA Hindi on computer.
foÙkh; o"kZ 2020&21 osQ nkSjku] cSad us vf•y Hkkjrh; Lrj ij During the financial year 2020-21, the Bank celebrated
flracj 2020 dks fganh ekg osQ :i esa euk;k vkSj fganh çfr;ksfxrkvksa September 2020 as Hindi month all over India and the
osQ fotsrkvksa dks çèkku dk;Zky; esa vk;ksftr fganh fnol lekjksg esa winners of Hindi competitions were felicitated by Managing
çcaèk funs'kd vkSj eq[; dk;Zikyd vfèkdkjh }kjk vkSj iQhYM Lrj Director and CEO in Hindi Diwas Samaroh organized at
ij iQhYM inkfèkdkfj;ksa }kjk lEekfur fd;k x;kA Head office and by field functionaries at field level.

M- ih,uch dh vuq"kafx;ka vkSj {ks=kh; xzkeh.k cSad M. PNB’S SUBSIDIARIES AND REGIONAL RURAL BANKS
1. DOMESTIC
1- ?kjsyw
i. ih,uch fxYV~l fyfeVsM % foÙkh; o"kZ 2020&21 osQ nkSjku] i. PNB Gilts Ltd: During FY 2020-21, debt market
remained volatile amidst positive factors such as
jktdks"kh; ?kkVk lacèa kh fpark,a vkSj lhihvkbZ eqækLiQhfr esa rst o`f¼] successive policy rate cuts by RBI on account of
,uch,iQlh }kjk pwdksa vkSj dksfoM 19 egkekjh tSls çfrowQy dkjdksa growth concerns and adverse factors like Covid 19
vkSj fodkl eqíksa osQ çfr vkjchvkbZ }kjk uhfrxr njksa esa Øfed pandemic, fiscal deficit concerns and sharp increase
dVkSrh tSls ldkjkRed dkjdksa osQ chp ½.k cktkj vfLFkj jgkA in CPI inflation.

39
 Annual Report

10&o"kZ osQ csapekdZ çfriQy us o"kZ osQ nkSjku Øe'k% 6-50» The 10-yr benchmark yield touched a high and low of
vkSj 5-73» osQ mPp vkSj fuEu Lrj dks Nqvk vkSj 31-03-21 dks 6.50 per cent and 5.73 per cent respectively during the
6-18» ij can gqvkA year and closed at 6.18 per cent as on 31.03.21.

vfLFkj cktkj n'kkvksa dh i`’Hkwfe esa] ih,uch fxYV~l fyfeVsM us Against the backdrop of volatile market conditions, PNB
Gilts Ltd continued to fulfill all its obligations as a Primary
vkjchvkbZ }kjk vfèknsf'kr çkFkfed vkSj f}rh;d cktkj nksuksa esa
Dealer mandated by RBI both in Primary and Secondary
çkFkfed Mhyj osQ :i esa vius lHkh nkf;Roksa dks iwjk djuk tkjh market. Alongside, the major focus of the company
j•kA blosQ lkFk&lkFk] oaQiuh dk çeq• è;ku ifjpkyuksa osQ iSekus remained on enhancing the scale of operations and
dks c<+kus vkSj ubZ xfrfofèk;ksa dks 'kq: djus ij Hkh jgk rkfd iwath also undertaking new activities so as to utilise capital
dk oqQ'kyrk ls mi;ksx fd;k tk losQA rqyu i=k esa dkiQh o`f¼ gqbZ efficiently. Balance sheet size increased considerably.
gSA foi.ku vkSj fcØh dk;Zksa dks etcwr fd;k x;kA Marketing and sales functions were strengthened.

oaQiuh us dkWikZsjsV çkFkfed fuxZeu osQ çcaèkd osQ :i esa ½.k iw¡th Company also forayed into Debt capital market (DCM)
cktkj (Mhlh,e) O;olk; esa Hkh dne j•k vkSj çkbe jSafoaQx yhx business as arrangers to Corporate Primary Issuances
Vscy esa lokZsPp nl jSafoaQx (7 osa jSad) esa LFkku çkIr fd;k gSA and entered into the top ten ranking (7th rank) in the
prime ranking league table.
mijksDr osQ ifj.kker%] vfLFkjrk osQ ckotwn] oaQiuh us foÙkh; o"kZ
2019&20 osQ nkSjku 249-81 djksM+ #i;s osQ ihchVh osQ eqdkcys As a result of all the above, despite volatility,  Company
foÙkh; o"kZ 2020&21 nkSjku #ú 614-35 djksM+ dk dj iwoZ ykHk posted  a Profit Before Tax (PBT) of Rs. 614.35 Crore
ntZ fd;kA foÙkh; o"kZ 2020&21 osQ nkSjku dj iwoZ ykHk (ih,Vh) during FY 2020-21 vis-à-vis PBT of Rs. 249.81 Crore
#ú 454-12 djksM+ Fkk] tcfd fiNys foÙkh; o"kZ 2019&20 osQ during FY 2019-20. Profit After Tax (PAT) amounted
to Rs. 454.12 Crores during. FY 2020-21 as against
nkSjku ;g 186-35 djksM+ #i;s FkkA ;g LFkkiuk osQ ckn ls oaQiuh
Rs. 186.35 Crore in the previous FY 2019-20. This is the
}kjk gkfly fd;k x;k lokZsPp dj i'pkr~ ykHk gSA iwathxr
highest PAT achieved by the Company since inception.
i;ZkIrrk 31 ekpZ] 2021 dks 45-58 izfr'kr (31 ekpZ] 2020
Capital adequacy remains strong with its capital to risk
rd 32-47») osQ tksf•e Hkkfjr vkfLr vuqikr (lhvkj,vkj) weighted assets ratio (CRAR) at 45.58 per cent as on 31st
osQ lkFk etcwr cuk jgk tks ihMh osQ 15» osQ U;wure fofu;ked March, 2021 (32.47 per cent as on 31st March, 2020), well
vis{kk ls vfèkd gSA above the regulatory minimum of 15 per cent for PDs.
ii. iatkc uS'kuy cSad buosLVesaV lfoZlst fyfeVsM% oaQiuh vius
ii. PNB Investment Services Ltd: The Company is
ifjpkyu osQ igys o"kZ ls gh ykHk vftZr djus okyh oaQiuh a profit-making company from the first year of its
gSA ekpZ 2020 dks lekIr o"kZ osQ 4-66 djksM #i;s dh 'kqYd operations. During the year ended March 2021, the
vkèkkfjr vk; rFkk 7-47 djksM :i;s dh oqQy vk; dh rqyuk esa Company earned a fee-based income of Rs. 5.33 Crore
oaQiuh us ekpZ 2021 dks lekIr o"kZ osQ nkSjku 8-02 djksM :i;s with a total income of Rs. 8.02 Crore as against a fee
dh oqQy vk; osQ lkFk 5-33 djksM :i;s dh 'kqYd vkèkkfjr vk; based income of Rs. 4.66 Crore and a total income of
vftZr dhA dj ls iwoZ ykHk ekpZ 2020 dks lekIr gksus okyh Rs. 7.47 Crore respectively for the year ended March
vofèk osQ 0-82 djksM+ :i;s osQ eqdkcys ekpZ 2021 dks lekIr 2020. Profit before Tax during the period ended March
2021 was Rs. 1.87 Crore as against Rs. 0.82 Crore for
vofèk osQ nkSjku 1-87 djksM :i, jgkA
the period ended March 2020.
oaQiuh dkWiksZjsV ,Mokbtjh] bfDoVh oSQfiVy ekdZsV vkSj flD;ksfjVh
The company operates in three verticals, namely
VªLVh uke osQ rhu ofVZdy esa dk;Z djrh gSA dkWiksZjsV ,Mokbtjh Corporate Advisory, Equity Capital Market and Security
ofVZdy esa] o"kZ osQ nkSjku ih,uchvkbZ,l,y us ½.k flafMosQ'ku] Trustee. In the Corporate Advisory Vertical, during the
½.k lekèkku vkSj vU; dkWiksZjsV lykgdkj vlkbuesaV lfgr year PNBISL advised many marquee business groups
fofHk ysunsu ij dbZ çeq• O;kikfjd lewgksa ,oa dkWiksZjsV xzkgdks and corporate clients on various transactions, including
dks ijke'kZ fn;k gSA ?kjsyw fuiq.krk ,oa p;fur {ks=kksa dh xgjh debt syndication,  debt resolution and other corporate
le> osQ lkFk ih,uchvkbZ,l,y us vius xzkgdksa osQ fy, advisory assignments. With in-house expertise
fo'oluh; rduhdh&vkfFkZd O;ogk;Zrk (VhbZoh) rS;kj dh gS and deep understanding of  select sectors, PNBISL
prepared and delivered credible techno-economical
vkSj laforfjr dh gSA
viability (TEV) reports to its clients.           
bfDoVh oSQfiVy ekdZsV ofVZdy esa] ih,uchvkbZ,l,y us ih,uch
osQ ;ksX; laLFkkxr IyslesaV (D;wvkbZih)] fV;j II ckWUM vkSj In Equity Capital Market  Vertical,  PNBISL actively
participated in PNB's  fundraising transactions  of
vfrfjDr fV;j I ckWUM osQ èku mxkgus okys ysunsu esa lfØ; :i
Qualified Institutional Placement (QIP), Tier II Bonds
ls Hkkx fy;kA and Additional Tier I Bonds.
bu ysunsuksa esa Hkkxhnkjh] vuqikyu vko';drkvksa] çLrko nLrkostksa The involvement in these transactions varied from
osQ çk:i.k vkSj mRiknksa dh ekdZsfVax ij fn, x, ijke'kZ ls fHk advising on compliance requirements, drafting of offer
gSA documents and marketing of the offerings.    

40
Annual Report

VªLVhf'ki (U;kflrk) O;olk; esa] cktkj vR;fèkd çfrLièkhZRed In the Trusteeship business, the  market is highly
gS vkSj çfr ekeyk 'kqYd dk Lrj uhps dh vksj gSA rhoz çfrLièkkZ competitive  and  the per-case fee levels are on a
osQ ckotwn] oaQiuh xzkgdksa dh xq.koÙkk ls le>kSrk fd, fcuk downward trajectory. Despite intense competition, the
company has been able to  maintain growth
fodkl dks cuk, j•us esa liQy jgh gSA xzkgdksa dk p;u djrs
without compromising on the quality of clients. A
le; ,d lrdZ j.kuhfr viukbZ xbZ gS] rkfd ;g lqfuf'pr fd;k
cautious strategy has been adopted while selecting the
tk losQ fd osQoy fo'oluh; xzkgd gh vkWu&cksMZ gksaA viuh clients, so as to ensure only credible clients are
Rofjr vkSj xq.koÙkkiw.kZ lsok osQ lkFk] oaQiuh vxz.kh cSadksa vkSj on-boarded. With its prompt and quality service,
dkWjiksjsV~l dh ,d fo'oluh; Hkkxhnkj cuus dh viuh j.kuhfr the company continues to build on its strategy to be
ij dk;Z djuk tkjh j•s gq, gSA a trusted partner of leading banks and corporates. 
lekesyu osQ ,d o"kZ osQ iw.kZ gksus vkSj rhu cSadksa osQ ,d cSad With the completion of one year of amalgamation and
esa lqpk# :i ls lfEefyr gksus osQ lkFk] ih,uch fofoèk rjg smooth transitioning of three banks into one, PNB has
osQ ½.k dh is'kd'k djus dh c<+h gqbZ {kerk osQ lkFk ,d emerged as a stronger bank with an increased capability
etcwr cSad osQ :i esa mHkjk gSA vkØked xzkgd dh igpku to offer credit of different ticket sizes. PNBISL with
vkSj mRÑ‘ fu"iknu j.kuhfr;ksa osQ lkFk ih,uchvkbZ,l,y ,d aggressive client identification and excellent execution
fofoèkrkiw.kZ ½.k iqfLrdk osQ lkFk cSad dh o`f¼'khy igqap esa strategies is well placed to translate this strength of
lekesfyr bdkbZ dh bl rkdr dks 'kkfey djus osQ fy, vPNh the amalgamated entity into increased outreach of the
rjg ls rS;kj gSA bank with a diversified lending book.

2- vUrjZkԻh; 2. INTERNATIONAL

i. ih,uch varjkZԻh; fyfeVsM (ih,uchvkbZ,y)% ih,uchvkbZ,y i. PNB International Limited (PNBIL): PNBIL continues
to serve its customers in London and Midlands through
ewjxsV] byiQksMZ] osEcyh] lkmFkgkWy] yhlsLVj] cfeZa?ke vkSj network of seven branches located at Moorgate,
okWYojgSEIVu esa fLFkr lkr 'kk•kvksa osQ usVodZ osQ ekè;e ls Ilford, Wembley, Southall, Leicester, Birmingham and
yanu vkSj feMySaM~l esa vius xzkgdksa dh lsok tkjh j•s gq, gSA Wolverhampton.
;gk¡ rd fd dksfoM egkekjh osQ nkSjku Hkh cSad us lqpk: ,oa Even during the Covid pandemic the bank ensured
lqjf{kr rjhosQ ls vius xzkgdksa dks lHkh lsok,¡ çnku djuk to provide all services to customers in smooth and
lqfuf'pr fd;k gSA foÙkh; o"kZ 2020&21 osQ nkSjku] ih,uchvkbZ,y safe manner. During FY 2020-21, the total business
of PNBIL increased from 1,523 USD Million to 1,755
dk oqQy O;olk; 1]523 USD fefy;u ls c<+dj 1]755 USD
USD Million thus showing growth of 15 per cent under
fefy;u gks x;k gS tks çfrLièkhZ ifjfLFkfr;ksa esa 15 çfr'kr dh challenging circumstances.
o`f¼ çnf'kZr dj jgk gSA
The bank continues its efforts at product diversification
cSad viuh lsokvksa dks c<+kus osQ fy, mRikn fofoèkhdj.k vkSj and digitalization in order to enhance its services.
fMftVyhdj.k osQ vius ç;kl tkjh j•s gSA o"kZ osQ nkSjku During the year PNBIL introduced new credit products
ih,uchvkbZ,y us vius xzkgdksa dks vfèkd fodYi çnku djus like Buy-to-Sell, Fixed Interest loans etc. to provide
osQ fy, ck;&Vw&lsy] fuèkZkfjr C;kt ½.k vkfn tSls u, ½.k more options to its customers. A new software
has been implemented in order to strengthen the
mRikn is'k fd, gSA vuqikyu #ijs•k dks lqn`<+ djus osQ fy, ,d compliance framework. The bank’s website has been
u;k lkWÝVos;j yk;k x;k gSA csgrj xzkgd vuqHko osQ fy, cSad revamped for better customer experiences. The bank
dh osclkbV dks u;k :i fn;k x;k gSA cSad viuh igqap c<+kus is also working on “Aggregator Concept” for deposit
vkSj csgrj pyfufèk çcaèku osQ fy, tek laxzg.k gsrq ¶,xzhxsVj mobilization in order to enhance its outreach and better
voèkkj.kk** ij Hkh dk;Z dj jgk gSA liquidity management.

ii. Mªqd ih,uch cSad fyfeVsM% Mªqd ih,uch cSad fyfeVsM] ii. Druk PNB Bank Ltd: Druk PNB Bank Ltd, Bhutan,
Banking Company having its corporate office at
HkwVku] cSafoaQx oaQiuh dk fFkEiw] HkwVku esa dkWiZksjsV dk;Zky; gSA
Thimphu, Bhutan. Druk PNB Bank Ltd has started its
Mªqd ih,uch cSad fyfeVsM us 27 tuojh] 2010 dks ,iQMhvkbZ operation on 27th January, 2010, in Bhutan as the
vkSj cSafoaQx {ks=k esa la;qDr mn~;e nksuksa osQ dkWEiksusaV osQ lkFk country’s fourth commercial Bank, with a component
HkwVku esa ns'k osQ pkSFks okf.kfT;d cSad osQ :i esa viuk dk;Z of both FDI and joint venture in the Banking Sector.
'kq: fd;k FkkA orZeku esa cSad dh ns'k Hkj esa 8 'kk•k,¡ vkSj Presently Bank has 8 branches and 30 ATMs spread
30 ,Vh,e gSaA across the country.

Mhih,uch,y dk oqQy dkjksckj 31 ekpZ 2020 osQ #-2534-39 Total Business of the DPNBL increased to Rs. 2,780.01
Crore as on 31st March, 2021 from Rs. 2,534.39 Crore
djksM+ ls 9-69 » dh o"kZ nj o"kZ dh o`f¼ n'kZkrs gq, 31 ekpZ as on 31st March, 2020 showing YOY growth of 9.69 per
2021 dks c<+dj #- 2780-01 djksM+ gks x;kA cSad dk dklk cent. CASA Ratio of the Bank stood at 38.7 per cent as
vuqikr 31 ekpZ 2021 dks 38-7» jgkA cSad dk ykHk 31 ekpZ] on 31st March, 2021. Profit of the Bank has increased to
2020 osQ 18-48 djksM+ :i, ls c<+dj 31 ekpZ] 2021 dks #-19- Rs. 19.56 Crore as on 31st March, 2021 from Rs. 18.48
56 djksM+ gks x;kA 31 ekpZ 2021 dks cSad dh pqdrk iwath 84 Crore as on March 31, 2020. Paid up capital of the Bank
djksM+ :i, gSA as on 31st March, 2021 is Rs. 84 Crore.

41
 Annual Report

3- {ks=kh; xzkeh.k cSad (vkjvkjch) 3. REGIONAL RURAL BANKS (RRBs)

31 ekpZ] 2021 dks] cSad }kjk 9 vkjvkjch çk;ksftr gSa tks 4]590 As on 31st March, 2021, there are 9 RRBs sponsored by
the bank operating in 9 states namely Bihar, Haryana,
'kk•kvksa osQ usVodZ osQ lkFk 185 ftyksa dks doj djrs gq,
Himachal Pradesh, Punjab, Uttar Pradesh, West Bengal,
bZ;w,uvkbZ lekesfyr vkjvkjch lfgr ukS jkT;ksa fcgkj] gfj;k.kk] Assam, Manipur and Tripura including eUNI amalgamated
fgekpy çns'k] iatkc] mÙkj çns'k] if'pe caxky] vklke] ef.kiqj RRBs covering 185 districts with a network of 4,590
,oa f=kiqjk esa dk;Zjr gSA branches

i- 31 ekpZ] 2021 dks ih,uch çk;ksftr vkjvkjch dk oqQy i. Total business of sponsored RRBs as on 31st March,
2021 is Rs. 1,75,224 Crore.
dkjksckj #- 1]75]224 djksM+ jgkA
ii. Deposits of RRBs are at Rs. 1,12,446 Crore as on 31st
ii- 31 ekpZ] 2021 dks vkjvkjch dh oqQy tekjkf'k #-1]12]446
March, 2021. The CASA deposits of the RRBs have
djksM+ jghA vkjvkjch dh dklk tekjkf'k esa 31 ekpZ 2021 dh increased to Rs. 68765 Crore as on 31st March, 2021.
#- 68765 djksM+ rd dh o`f¼ gqbZA
iii. The advances of the RRBs as on 31st March, 2021
iii- 31 ekpZ] 2021 dks vkjvkjch dk vfxze #- 62]778 djksM+ jgkA stood at Rs. 62,778 Crore.
iv- lHkh çk;ksftr vkjvkjch (Mhchthch iVuk] ,thohch xqokgkVh iv. The sponsored RRBs are in profit (except DBGB
vkSj ,evkjch bEiQky dks NksM+dj) ykHk esa gSa vkSj foÙkh; o"kZ Patna, AGVB Guwahati and MRB Imphal) and
combined Net profit of the RRBs during the FY 2020-21
2020&21 osQ nkSjku vkjvkjch dk la;qDr 'kq¼ ykHk #- 550
is Rs. 550 Crore.
djksM+ gSA
v. The RRBs have cumulatively opened 1,87,13,273
v- vkjvkjch us 31 ekpZ] 2021 dks çèkkuea=kh tu èku ;kstuk accounts under Pradhan Mantri Jan Dhan Yojna
(ih,etsMhokbZ) osQ varxZr 60]23]759 •krksa esa #is ,Vh,e dkMZ (PMJDY) as on 31st March, 2021 with Rupay ATM
tkjh djus osQ lkFk lesfdr :i ls 1]87]13]273 •krsa •ksys gSaA Cards issued in 60,23,759 accounts.

vkjvkjch osQ oqQy vfxzeksa osQ 'kq¼ ,uih, esa ekpZ 2021 esa 4-91 There is a decline in Net NPA to total advances of
RRBs to 4.91 per cent in March 2021.
çfr'kr dh fxjkoV vkbZ gSA
Financial Performance of RRBs as on 31st March, 2021:
31 ekpZ 2021 rd vkjvkjch dk foÙkh; çn'kZu %
(jkf'k #- djksM+ esa) (Amount in Rs. Crore)

fooj.k 31.03.2020 31.03.2021 Particulars 31.03.2020 31.03.2021

dqy dkjksckj 161918 175224 Total Business 161918 175224

lexz tekjkf'k;k¡ 104472 112446 Aggregate Deposits 104472 112446
lexz vfxze 57445 62778 Aggregate Advances 57445 62778

'kq¼ ykHk -472 550 Net profit -472 550

ifjpkyu ykHk 1648 3063 Operating Profit 1648 3063

<+- iqjLdkj ,oa lEeku N. AWARDS AND ACCOLADES

cSad osQ ç;kl dks fofHk IysViQkWekZsa ij ekU;rk nh x;h gSA cSad dks Bank’s effort have been recognized at various platforms.
o"kZ 2020&21 osQ fy, lwpuk vkSj çkSn~;ksfxdh osQ {ks=k esa dh xbZ igy The Bank has been conferred the following awards for
initiatives taken in the field of Information & Technology for
gsrq fuEufyf•r iqjLdkjksa ls lEekfur fd;k x;k gS%
the year 2020-21:
� cSad us bZt 2-0 baMsDl esa lHkh ih,lch osQ chp prqFkZ LFkku çkIr ™ Bank secured overall 4th Place among all PSBs in
fd;k gSA cSad us fofHk fo"k;ksa esa lHkh ih,l;w cSadksa osQ chp EASE 2.0 index. Bank received highest number of
lokZsPp iqjLdkj fuEukuqlkj çkIr fd,% awards amongst all PSU Banks in different themes as
under:
• ftEesnkj cSafoaQx&f}rh;&mi fotsrk • Responsible Banking-2nd runner up
• ,iQvkbZ vkSj fMftVyhdj.k dks rst djuk&f}rh;&mi fotsrk • Deepening FI & Digitalisation - 2nd runner up

• 'kklu
vkSj ekuo lalkèku&f}rh;&mi fotsrk • Governance and HR - 2nd runner up

� ET&BFSI (fo[;kr bdksukWfed VkbEl xzqi dk fgLlk) us ™ ET-BFSI (part of renowned Economic Times Group)
ET&BFSI ,Dlhysal vokM~lZ 2020 esa PNB dks ¶o"kZ dk lcls judged PNB as the “Most Innovative Public Sector Bank
uoksÂes"k lkoZtfud {ks=k dk cSad** ekukA of the Year” in the ET-BFSI Excellence awards 2020.

42
 Annual Report

� ih,uch fuEufyf•r Jsf.k;ksa osQ fy, vkbZch, cSafoaQx çkSn~;ksfxdh ™ PNB was Joint runner-up in the IBA Banking technology
2019&20 iqjLdkjksa esa la;qDr mifotsrk jgk% 2019-20 awards for the following categories:

• loZJs’ fMftVy foÙkh; lekos'ku igy • Best Digital Financial Inclusion initiatives

• loZJs’ vkbZVh tksf•e vkSj lkbcj lqj{kk igy • Best IT Risk & Cyber Security initiatives

� esllZ baiQksfll us ih,uch osQ iFkçn'kZd ¶çkslsl buksos'ku¶ osQ ™ M/s Infosys awarded PNB with “Runner Up Award” in
fy, fiQusdy DykbaV buksos'ku vokM~lZ 2020 esa ih,uch dks Finacle Client Innovation Awards 2020 for PNB’s path
¶juj vi vokMZ** ls lEekfur fd;kA breaking “Process Innovations”

� ¶flD;qfjVh yhMj vkWiQ n bZ;j bu cSafoaQx¸ Js.kh osQ rgr ™ DSCI Excellence Awards 2020 under the category
“Security Leader of the Year in Banking”
Mh,llhvkbZ ,Dlhysal vokMZ 2020A
� ,lkspSe iqjLdkj & ih,lch foy; Js.kh osQ rgr fMftVy lsok ™ Assocham Awards – Runner up under Digital Service
under PSB merged category.
osQ rgr mifotsrkA
™ Indian Society for Training and Development (ISTD)
� bafM;u lkslkbVh iQkWj Vªsfuax ,aM MhosyiesaV (vkbZ,lVhMh)
Awards for Innovative Training Practices 2019-20 –
vokM~lZ iQkWj buksosfVo Vªsfuax çSfDVl 2019&20&lsokvksa esa Second Prize in Services (BFSI & IT/ITES Category).
f}rh; iqjLdkj (ch,iQ,lvkbZ vkSj vkbZVh@ vkbZVhbZ,l Js.kh)A
™ Skoch Gold Award – Response to COVID Guaranteed
� Ldksp xksYM vokMZ & dksfoM xkjaVhM bejtsalh ØsfMV ykbu Emergency Credit Line (GECL). Also Bank won Skoch
(thbZlh,y) ij çfrfØ;kA lkFk gh cSad us fuEufyf•r Jsf.k;ksa Order of Merit Award 2021 in the following categories:
esa LdkWp vkWMZj vkWiQ esfjV vokMZ 2021 thrk%
• Amalgamation of Security Solutions of the merging
• foy;drZk laLFkkvksa osQ lqj{kk lekèkku dk lekesyuA entities.

• xkjaVhM bejtsalh ØsfMV ykbu (thbZlh,y) • Guaranteed Emergency Credit Line (GECL)
• Chatbot in PNB Internet Banking and Mobile Banking
• ih,uch baVjusV cSafoaQx vkSj eksckby cSafoaQx esa pSVckWV
• Reduction in Technical Decline in Aadhar enabled
• vkèkkj l{ke Hkqxrku ç.kkyh esa rduhdh fxjkoV esa deh Payment system ( AePS)
(,bZih,l)
™ Bank’s mobile App, PNB Verify won Finnoviti Award
� cSad osQ eksckby ,si] ih,uch osfjiQkbZ us ih,uch fjVsy baVjusV 2021 for its various features enhancing the security
cSafoaQx vkSj MsfcV dkMZ ysunsu dh lqj{kk dks c<+kus okyh viuh of PNB Retail Internet Banking and debit card
fofoèk fo'ks"krkvksa osQ fy, fiQuksfoVh vokMZ 2021 thrkA transactions.
O. FUTURE BUSINESS PLAN OF THE BANK
.k- cSad dh Hkkoh dkjksckj ;kstuk
Despite the challenges due to COVID-19 pandemic,
dksfoM&19 egkekjh osQ dkj.k mRiUu pqukSfr;ksa ds ckotwn] cSad us bl Bank continued providing uninterrupted services to the
dfBu le; esa xzkgdksa dks fucZkèk lsok,a çnku djuk tkjh j[kk gSA customers in these testing times.

lekesyu osQ ckn] ih,uch osQ ikl O;kid xzkgd vkèkkj vkSj mudh Post amalgamation, PNB has new opportunities due
ØsfMV ekaxksa osQ dkj.k u, volj rFkk mRÑ‘ tksf•e çcaèku vkSj to wider customer base and their credit demands and
is well positioned with scaling up to devise better risk
dkWiZksjsV vfHk'kklu fØ;kdykiksa dks fodflr djus gsrq çoèkZu osQ
management and corporate governance practices.
lkFk vPNh fLFkfr esa gSA 'kk•kvksa] lsok osQaæksa dh c<+rh la[;k vkSj Changes in the organization structure in sync with the
u, ofVZdy dh 'kq:vkr osQ lkFk laxBu lajpuk esa ifjorZu us increased number of branches, service centres and
ykLV ekbZy fMyhojh vkSj ½.k gkehnkjh dks etcwr fd;k gSA vkxs introduction of new verticals have strengthened the last
pydj] cSad dk è;ku 1) xzkgd% csgrj xzkgd lqfoèkk osQ fy, mile delivery and credit underwriting. Going forward,
xzkgd oxhZdj.k] 2) pSuy% laidZ jfgr cSafoaQx ij tksj] de iSB okys strategic thrust areas for the Bank will be in the area of
1) Customer: Customer segmentation for better customer
cktkjksa esa fodkl osQ fy, j.kuhfrd lk>snkjh vkSj xzkgdksa dks u,
convenience, 2)Channel: Thrust on contactless banking,
;qx osQ pSuyksa esa LFkkukarfjr djuk 3 ) mRikn% xzkgd •aM vkSj ewY; strategic partnerships to grow in underpenetrated markets
çLrko osQ vkèkkj ij mRiknksa dks iqu% O;ofLFkr@ ifj"Ñr djuk] 4) and migrating customers to new age channels 3) Product:
ifjpkyu ekWMy% fcØh vkSj lsok osQaæ osQ :i esa 'kk•k dks ifjofrZr Reposition/refine products based on customer segment
djuk] 5) çkSn~;ksfxdh vkSj fo'ysf"kdh 6) ekuo lalkèku j.kuhfr dks and value proposition, 4)Operating Model: Transform
lajsf•r vkSj osQaæ osQ :i esa olwyh vkfn j.kuhfrd {ks=kksa osQ lkFk branch as a sales & service centre, 5) Technology
& Analytics 6) Align Human Resource Strategy &
ykHk laxzg dh iqu% dYiuk ij gksxkA
Re-imagine collections with recovery as Profit Centre.
oqQy feykdj] cSad dk è;ku xzkgd osQUæh;rk] lqn`< rqyu i=k] Overall, Bank’s focus will remain on Customer Centricity,
çkSn~;ksfxdh vkSj fMftVy forj.k vkSj ekuo lalkèku ij jgsxkA cSad Strengthening Balance Sheet, Technology & Digital
mHkjrh fLFkfr dk lkeuk djus osQ fy, fMftVy :i ls vPNh rjg Delivery and Human Resources. Bank aspires to be

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ls lqlfTtr gksus dh vkdka{kk j•rk gS vkSj fMftVy pSuyksa] Lopkyu digitally well-equipped to face the emerging situation and
vkSj çfØ;kvksa osQ fMftVyhdj.k osQ ekè;e ls xzkgdksa dks tksM+us will strive to engage customers through digital channels,
dk ç;kl djsxkA encourage automation and digitalization of processes.

cSad ges'kk ykHk osQ fy, lalkèkuksa dk b‘re mi;ksx lqfuf'pr djus Bank is always committed to ensure optimum use of
vkSj gekjs lHkh fgrèkkjdksa osQ fy, ewY; cukus osQ fy, çfrc¼ resources to the benefit and create value for all our
stakeholders, be it customers, employees or investors.
gS] pkgs og xzkgd gksa] deZpkjh gksa ;k fuos'kd gksaA csgrj xzkgd
Greater customer convenience and employee safety will
lqfoèkk vkSj deZpkfj;ksa dh lqj{kk ges'kk gekjh loksZPp çkFkfedrk
always remain our topmost priority. Bank shall endeavor
jgsxhA fgrèkkjdksa osQ fy, vfèkd ewY; l`ftr djus osQ fy, cSad u, to make more value added transformations through new
uokpkjksa] mRiknksa vkSj çfØ;kvksa osQ ekè;e ls vfèkd ewY; ofèkZr innovations, products and processes to create more value
ifjorZu djus dk ç;kl djsxkA for stakeholders.

r- funs'kd eaMy P. BOARD OF DIRECTORS

31 ekpZ] 2021 dh fLFkfr osQ vuqlkj] cSad osQ funs'kd eaMy esa 5 The Board of the Bank comprises of 9 Directors including
iw.kZdkfyd funs'kd vFkZkr~ ,d çcaèk funs'kd ,oa lhbZvks vkSj pkj 5 whole time Directors i.e. One Managing Director & CEO
and four Executive Directors as on 31st March, 2021.
dk;Zikyd funs'kd lfgr 9 funs'kd 'kkfey FksA
During the FY 2020-21, the following changes took place
foÙkh; o"kZ*21 osQ nkSjku funs'kd eaMy dh ljapuk esa fuEufyf•r in the composition of Board of Directors:
ifjorZu gq,%
™ Shri Sanjay Kumar has been appointed as Executive
Director on the Board of Bank with effect from 1st April,
� Jh lat; oqQekj dks 1 vçSy] 2020 ls cSad osQ cksMZ esa dk;Zikyd
2020.
funs'kd osQ :i esa fu;qDr fd;k x;k gSA
™ Shri Vijay Dube has been appointed as Executive
� Jh fot; nqcs dks 1 vçSy] 2020 ls cSad osQ cksMZ esa dk;Zikyd Director on the Board of Bank with effect from 1st April,
funs'kd osQ :i esa fu;qDr fd;k x;k gSA 2020.

� Jh lat; oekZ] 'ks;jèkkjd funs'kd us 14 twu] 2020 dks viuk ™ Shri Sanjay Verma, Shareholder Director completed
his tenure on 14th June, 2020.
dk;Zdky iwjk fd;kA
™ Dr. R. K. Yaduvanshi, Executive Director completed
� MkWjkts'k ;nqoa'kh] dk;Zikyd funs'kd us 8 vDVwcj] 2020 dks his tenure on 8th October, 2020.
viuk dk;Zdky iwjk fd;kA
™ Shri Swarup Kumar Saha, has been appointed as
� Jh Lo:i oqQekj lkgk dks 10 ekpZ] 2021 ls cSad osQ cksMZ esa Executive Director on the Board of Bank with effect
from 10th March, 2021.
dk;Zikyd funs'kd osQ :i esa fu;qDr fd;k x;k gSA
™ Shri Gautam Guha, has been appointed as Shareholder
� Jh xkSre xqgk dks 18 ekpZ] 2021 ls cSad osQ cksMZ esa 'ks;jèkkjd Director on the Board of Bank with effect from 18th
funs'kd osQ :i esa fu;qDr fd;k x;k gSA March, 2021.
cksMZ Jh lat; oekZ ('ks;jèkkjd funs'kd) vkSj MkW jkts'k dqekj The Board wishes to place on record its appreciation for
;nqoa'kh (dk;Zikyd funs'kd) }kjk fd, x, cgqewY; ;ksxnku osQ fy, the valuable contribution made by Shri Sanjay Verma
mudh ljkguk djrk gSA (Shareholder Director) and Dr. R. K. Yaduvanshi (Executive
Director).
Fk- funs'kdksa dk mÙkjnkf;Ro oDrO; Q. DIRECTORS’ RESPONSIBILITY STATEMENT
funs'kdx.k iqf‘ djrs gSa fd 31 ekpZ* 2021 dks lekIr gq, o"kZ gsrq The Directors confirm that in the preparation of the annual
okf"kZd ys•ksa dks cukus esa% accounts for the year ended 31st March’2021:

● egRoiw.kZ fopyu] ;fn dksbZ gSa] osQ lacaèk esa mfpr Li‘hdj.k nsrs gq, ● The applicable Accounting Standards have been followed
ykxw ys•k ekudksa dk ikyu fd;k x;k gS_ along with proper explanation relating to material
departures, if any;
● Hkkjrh; fjtoZ cSad osQ fn'kkfunZs'kkuqlkj cukbZ xbZ ys•kadu uhfr;ksa dk ● The accounting policies, framed in accordance with the
n`< vuqikyu fd;k x;k gS_ guidelines of the Reserve Bank of India, were consistently
applied;
● ;Fkksfpr ,oa foosdiw.kZ fu.kZ; o vkadyu fd, x, gSa rkfd
● Reasonable and prudent judgment and estimates were
foÙkh; o"kZ osQ var rd cSad dh fLFkfr vkSj 31 ekpZ* 21 dks made so as to give a true and fair view of the state of
lekIr gq, o"kZ osQ fy, cSad osQ ykHk dks lgh o Li‘ :i ls affairs of the Bank at the end of the financial year and of
n'kZk;k tk losQ_ the profit of the Bank for the year ended 31st March’21.

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● Hkkjr esa cSadksa ij ykxw dkuwuksa osQ çkoèkkuksa osQ vuqlkj ;Fkksfpr ys•k ● Proper and sufficient care was taken for the maintenance
vfHkys•ksa dks leqfpr o i;ZkIr lkoèkkuh osQ lkFk j•k x;k gS_ of adequate accounting records in accordance with the
provisions of applicable laws governing banks in India, and;
● ¶dk;Z'khy laLFkk¸ osQ fl¼kar osQ vkèkkj ij bu ys•kvksa dks rS;kj ● The accounts have been prepared based on the principle
fd;k x;k gSA of “going concern”.
● vkarfjd foÙkh; fu;a=k.k fu/kZfjr fd, x, Fks vkSj tksf[ke fu;a=k.k ● The Internal Financial Controls had been laid down and
eSfVªDl (vkjlh,e) esa lq/kj ds dqN {ks=ksa dks NksM+dj lHkh HkkSfrd that in all material respect, the Bank has adequate Internal
Financial Controls except certain area of improvements
ekeyksa esa cSad ds ikl i;kZIr vkarfjd foÙkh; fu;a=k.k gSa vkSj ;s vkarfjd in Risk Control matrix (RCM) and such Internal Financial
foÙkh; fu;a=k.k] foÙkh; fjiksfVaZx ij 31 ekpZ  2021 rd çHkkoh <ax Controls over Financial Reporting were operating effectively
ls dke dj jgs FksA as at 31st March 2021.

n- vkHkkj R. ACKNOWLEDGEMENT
cSad dks cgqewY; lg;ksx ,oa lrr laj{k.k çnku djus rFkk blesa viuk The Board expresses thanks to the Government of India,
fo'okl cuk, j•us osQ fy, funs'kd eaMy Hkkjr ljdkj] Hkkjrh; Reserve Bank of India, Securities and Exchange Board
fjt+oZ cSad] Hkkjrh; çfrHkwfr ,oa fofue; cksMZ] LVkWd ,Dlpsatksa] cSad of India, Stock Exchanges, Bank’s customers, Public and
osQ xzkgdksa] vke turk rFkk 'ks;jèkkjdksa osQ çfr viuk vkHkkj O;Dr all other Stakeholders for valuable support, continued
djrk gSA patronage and confidence reposed in the Bank.

The Board also placed on record its appreciation for the

cSad osQ lHkh Lrjksa ij dk;Zjr LVkiQ }kjk fd, x, cgqewY; ;ksxnku
valuable contribution made by the members of the Bank’s
gsrq funs'kd eaMy mudh ljkguk djrk gS rFkk Hkkoh y{;ksa dks çkIr staff at all levels and looks forward to their continued
djus esa mudh vuojr lgHkkfxrk dh vk'kk djrk gSA involvement in achieving the future goals.

funs'kd eaMy osQ fy, vkSj mudh vksj ls For and on behalf of Board of Directors

lh,p- ,l- ,l- efYydktZqu jko CH. S. S. Mallikarjuna Rao

çcaèk funs'kd ,oa eq[; dk;Zikyd vfèkdkjh Managing Director & CEO

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AG
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çcaèku ifjppkZ ,oa fo'ys"k.k MANAGEMENT DISCUSSION & ANALYSIS

,- mn~;ksx lajpuk vkSj fodkl % a. Industry Structure & Developments

foÙkh; o"kZ 2020&21 esa LokLF; vkSj vkfFkZd ladV dh n`f‘ ls The financial year 2020-21 witnessed unprecedented
vHkwriwoZ pqukSfr;k¡ ns•h xbZaA oSf'od egkekjh dksfoM&19 ¶CySd challenges in terms of health and economic crisis. The
global COVID-19 pandemic emerged as the “black swan”
Loku¸ ?kVuk osQ :i esa mHkjh gS] ftlosQ dkj.k vkfFkZd fLFkjrk dks
event requiring extraordinary measures from Governments
fiQj ls 'kq: djus esa enn djus osQ fy, nqfu;k Hkj dh ljdkjksa }kjk across the globe to help resume economic stability. The
vlkèkkj.k mik; fd, tkus dh vko';drk gSA bl ifjfLFkfr us situation hit the Indian economy at a time when there
Hkkjrh; vFkZO;oLFkk dks ,sls le; esa çHkkfor fd;k tc ge vkfFkZd was an economic slowdown. The Government and the
eanh dk lkeuk dj jgs FksA ljdkj vkSj fu;kedksa us pyfufèk c<+kus regulators have responded by providing economic stimulus
vkSj dbZ foÙkh; vkSj vuqikyu çfrc¼rkvksa ij jkgr çnku djus osQ package with several measures to shore up liquidity and
fy, dbZ mik;ksa osQ lkFk ,d vkfFkZd çksRlkgu iSosQt çnku djosQ provide forbearance on several financial and compliance
commitments. The banking sector has been facing low
viuk mRrjnkf;Ro fuHkk;k gSA dksfoM&19 egkekjh osQ dkj.k cSafoaQx credit flow and elevated delinquencies due to COVID-19
{ks=k de ½.k çokg vkSj vR;fèkd dfe;ksa dk lkeuk dj jgk gSA pandemic. Financial institutions have taken responsive
foÙkh; laLFkkuksa us •qnjk vkSj laLFkkxr xzkgdksa dks foÙkh; lgk;rk measures by reducing in-person interactions, downsizing
çnku djrs le; oS;fDrd laidZ dks de djosQ] ifjpkyuksa dks de operations while providing financial support to retail and
djosQ çHkkoh mik; fd, gSaA institutional customers.

1 vçSy] 2020 ls 10 lkoZtfud {ks=k osQ cSadksa (ih,lch) dk 4 The year also assumes significance because of
lqn`<+ vkSj cM+s cSadksa esa lekesyu osQ dkj.k yxkrkj cnyrs vkfFkZd amalgamation of 10 Public sector Banks (PSBs) into 4
stronger and bigger banks, effective since 1st April, 2020, to
vkSj cSafoaQx ifjn`'; dh pqukSfr;ksa dk lkeuk djus osQ fy, mUgsa csgrj better position them for meeting the challenges of an ever
fLFkfr esa ykus gsrq Hkh ;g o"kZ egRoiw.kZ gSA changing economic and banking scenario.
2019&20 osQ nkSjku] vuqlwfpr okf.kfT;d cSadksa (,llhch) us During 2019-20, Scheduled Commercial Banks (SCBs)
csgrj vkfLr xq.koÙkk] etcwr iwath vkSj ciQj çkoèkku vkSj nks o"kksZ registered a robust performance characterised by improved
osQ varjky osQ i'pkr~ ykHkçnrk çfriQy osQ lkFk etcwr çn'kZu asset quality, stronger capital and provision buffers, and
fd;kA ;s lqèkkj 2020&21 dh igyh Nekgh esa egkekjh osQ nkSj esa return to profitability. These improvements continued in first
Hkh tkjh jgk] ftlesa vfèkLFkxu] vkfLr oxhZdj.k ij fojke vkSj half of 2020-21 even in the face of the pandemic, aided by
the moratorium and the standstill in asset classification.
ykHkka'k Hkqxrku ij çfrcaèk dk ;ksxnku jgkA tcfd fnokyk vkSj While the Insolvency and Bankruptcy Code (IBC) remained
fnokfy;kiu lafgrk (vkbZchlh) olwyh dk çeq• ekè;e cuk jgk] the dominant mode of recovery, recovery rate of the
foÙkh; vkfLr;ksa dk çfrHkwfrdj.k vkSj iquxZBu rFkk çfrHkwfr fgr dk Securitisation and Reconstruction of Financial Assets and
çorZu vfèkfu;e] 2002 (ljisQlh) pSuy dh olwyh nj esa Hkh lqèkkj Enforcement of Securities Interest Act, 2002 (SARFAESI)
gqvkA gkykafd] ok;jl osQ vkl çdksi ls olwyh çfØ;k osQ çHkkfor channel also improved. However, the impending outbreak
gksus dh vk'kadk gSA uhfrxr mik;ksa osQ Øfed jksycSd osQ lkFk vkxs of the virus is likely to impact the recovery process. With
gradual rollback of policy measures, deterioration in asset
c<+rs gq,] dksfoM&19 çkoèkkuksa] iwath tqVkus vkfn tSls varjksZèkh mik; quality may pose challenges, although build-up of buffers
djus osQ ckotwn vkfLr xq.koÙkk esa fxjkoV osQ dkj.k pqukSfr;ksa dk like COVID-19 provisions, capital raising etc. may help
lkeuk djuk iM+ ldrk gSA alleviate the stress.
vkfFkZd xfrfofèk;ksa esa èkhjs&èkhjs rsth vkus ls cSafoaQx {ks=k osQ ifjn`'; The outlook for the banking sector is likely to improve with a
esa lqèkkj gksus dh laHkkouk gSA vkxs c<+rs gq,] Hkkjrh; fjtoZ cSad gradual pick up in economic activity. The outlook for the GDP
lfgr fofHk ,tsafl;ksa osQ fodkl vuqekuksa ij vke lgefr osQ lkFk growth is positive with a consensus in growth projections of
foÙk o"kZ 2021&22 osQ fy, ldy ?kjsyw mRikn dh o`f¼ nj 9-5 % various agencies including Reserve Bank of India at 9.5 per cent
for FY 2021-22.
jgus dh laHkkouk gSA
While the long-term implications of the pandemic for the
Hkkjrh; foÙkh; lsok {ks=k osQ fy, egkekjh osQ nh?kZdkfyd çHkko Li‘ Indian financial services sector are uncertain, when normalcy
ugha gSa] tc fLFkfr lkekU; gksxh] rks u, lcd lh•us dks feysaxsA returns, there will be new lessons learnt. These include how
Hkfo"; esa ,slh ?kVukvksa dk lkeuk djus ij ifjpkyukRed yphykiu to retain operational resilience when confronted with such
oSQls cuk, j•k tk, vkSj u, vkWijsfVax ekWMy tSls fd oSdfYid dk;Z future events and how to redesign new operating models
O;oLFkk vkSj fjeksV lsV&vi esa xzkgdksa osQ lkFk ckrphr djus osQ u, such as alternate work arrangements and innovative ways to
rjhdksa dks oSQls u;k :i fn;k tk, tSls lcd buesa 'kkfey gSaA blosQ interact with customers in a remote set-up. Furthermore, the
pandemic may further accelerate migration to infrastructure
vykok] ;g egkekjh Hkfo"; dh vkèkkjHkwr lajpuk vFkkZr fMftVy of the future i.e. digital channels and connectivity. Going
pSuyksa vkSj dusfDVfoVh osQ ekbxzs'ku dks vkSj rst dj ldrh gSA vkxs forward, banks will have to adapt and adjust to the rapidly
c<+rs gq,] cSadksa dks bu pqukSfr;ksa osQ dkj.k vkSj çfr}afn;ksa rFkk mHkjrh evolving economic landscape due to these challenges
foÙkh; çkSn~;ksfxfd;ksa osQ ços'k osQ dkj.k Hkh] rsth ls fodflr gks jgs and also the entry of niche players and emerging financial
vkfFkZd ifjn`'; dks vuqowQfyr vkSj lek;ksftr djuk gksxkA technologies.

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ch- volj b. Opportunities

Hkkjrh; cSafoaQx {ks=k] ftlus ns'k osQ vkfFkZd fodkl esa ,d egRoiw.kZ The Indian Banking Sector, which has a crucial part in the
Hkwfedk fuHkkbZ gS] ,d ÅtZkoku vkSj pqukSrhiw.kZ nkSj ls xqtj jgk country’s economic growth, is going through an energizing
gSA Hkkjr esa cSafoaQx {ks=k us LFkkuh; vkSj nwjLFk çfr}afn;ksa ls c<+rh and challenging stage. The banking sector in India has set
çfrLièkZk vkSj Rofjr uohu lqèkkjksa osQ ckotwn iSekus vkSj Lrj dh out upon mergers and acquisitions to catch the synergistic
advantages like economies of scale and degree, even with
fdiQk;rksa tSls lgfØ;kRed ykHk osQ fy, foy; vkSj vfèkxzg.k ij
increasing competition from local and remote players and
dke fd;k gSA quick innovative improvements.
ih,lch osQ lekesyu us mUgsa viuh czkaM Nfo dks etcwr djosQ vkSj
The amalgamation of PSBs has made them stronger by
ykxr rkyesy osQ lkFk viuh ekuo lalkèku 'kfDr dks osQafær djosQ consolidating their brand image and concentrating their
mUgsa etcwr cuk;k gSA blus ifjpkyu osQ nk;js dk foLrkj fd;k gS] human resource power with cost synergies on the horizon.
oSf'od çfrLièkkZ dks c<+k;k gS] mPp lkSnsckth 'kfDr çnku dh gS] It has expanded scale of operations, enhanced global
cM+s iwath vkèkkj dks l{ke cuk;k gS vkSj cktkj esa igqap dks c<+k;k gSA competitiveness, provided higher bargaining power, enabled
foy; fd, x, cSadksa dks vc n{krk] tksf•e fofoèkhdj.k vkSj cM+h larger capital base and increased market penetration. The
ifj;kstukvksa dks foÙkiks"k.k dh {kerk osQ ekeys esa lqfoèkk feyh gSA merged Banks now have advantages in terms of efficiency,
de ykxr vkSj lsokvksa dh mPp xq.koÙkk osQ ifj.kkeLo:i n{krk esa risk diversification and capacity to finance large projects.
o`f¼ gksxhA vfèkd fofoèk iksVZiQksfy;ks osQ lkFk cM+s cSad de tksf•e Efficiency gains will be achieved resulting from lower cost and
okys gksrs gSa ftlosQ ifj.kkeLo:i vk; esa de vfLFkjrk gksrh gSA higher quality of services. Large banks are less risky with a
urhtru] ,d cM+s cSad dh mPp ØsfMV jsfVax gksrh gSA blfy,] bl more diversified portfolio resulting in less volatility in earnings.
lesdu çfØ;k dks ^cM+s cSadksa esa lqèkkjks* osQ :i esa ns•k tk ldrk Hence, this consolidation process may be correctly viewed
as ‘big bank reforms’. With the integration process almost
gSA* ,dhdj.k çfØ;k yxHkx iwjh gksus osQ lkFk] ;s çeq• lgfØ;k,a
complete, these key synergies and gains will start seeping in.
vkSj ykHk de gksus yxsaxsA
PSBs even after the recent mergers dominate the banking
ih,lch lekesyu ?kks"k.kkvksa dk mís'; v'kksè; ½.k vkSj {ks=kh;
scenario. They continue to mobilize the largest amount
dkjdksa osQ vkèkkj ij cSadksa dks iwath dk vfèkd oqQ'kyrk ls çcaèku
of funds from the depositors. They continue to disburse
djus esa enn djuk FkkA gkfy;k foy; osQ ckn Hkh lkoZtfud {ks=k
larger amount of loan to various groups of borrowers and
osQ cSad (ih,lch) cSafoaQx ifjn`'; ij viuk çHkqRo cuk, gq, gSaA os
contribute to dominate the entire capital formation process
vc Hkh tekdrZkvksa ls loZkfèkd jkf'k tqVk jgs gSaA os mèkkjdrZkvksa osQ
and investment level of India. With PSBs accounting for a
fofHk lewgksa dks cM+h ek=kk esa ½.k ns jgs gSa vkSj Hkkjr dh laiw.kZ major share in advances, shoring up the capital position is
iwath fueZk.k çfØ;k vkSj fuos'k Lrj ij viuk çHkqRo cuk, j•us esa important to fund economic growth through improved credit
;ksxnku dj jgs gSaA lkoZtfud {ks=k osQ cSadksa dk vfxzeksa esa ,d cM+k offtake when demand picks up. Most banks have proactively
fgLlk gksus osQ dkj.k] ekax c<+us ij oqQy ofèkZr ½.k osQ ekè;e ls built buffers during financial year 2020-21 to improve their
vkfFkZd o`f¼ dks fufèk nsus osQ fy, iwathxr fLFkfr dks etcwr djuk resilience in the face of the shock from the pandemic. This
egRoiw.kZ gSA vfèkdka'k cSadksa us foÙkh; o"kZ 2020&21 osQ nkSjku egkekjh is to be continued into FY 2021-22. Governance reforms
ls feys vk?kkr dh fLFkfr esa vius yphysiu esa lqèkkj djus osQ fy, and action plans to enhance operational efficiency and
vxzlfdz; gksdj varjksZèkh mik; fd, gSaA bls foÙk o"kZ 2021&22 esa customer services are integral for recapitalisation.
tkjh j•k tkuk gSA ifjpkyu n{krk vkSj xzkgd lsokvksa dks c<+kus osQ
fy, 'kklu lqèkkj vkSj dk;Z ;kstuk,a iquiZwathdj.k osQ vfHk vax gSaA For banks, the need to change is getting more and more
relevant as the amalgamations have expanded their scale.
cSadksa osQ fy, ifjorZu dh vko';drk vfèkd ls vfèkd çklafxd Also, India has emerged as one of the leaders when it comes to
gksrh tk jgh gS D;ksafd lekesyu us muosQ nk;js dk foLrkj fd;k gSA payment systems. The growth rate of Indian payment systems
lkFk gh] Hkqxrku ç.kkfy;ksa dh ckr djsa rks Hkkjr vxz.kh ns'kksa esa ls has been phenomenal, creating new records with each
,d osQ :i esa mHkjk gSA Hkkjrh; Hkqxrku ç.kkyh dh o`f¼ nj vHkwriwoZ passing day. Sustaining this position is both challenging and
jgh gS] tks gj xqtjrs fnu osQ lkFk u, fjdkWMZ cuk jgh gSA bl fLFkfr exciting. Digital banking has become a must-have strategy,
dks cuk, j•uk pqukSrhiw.kZ vkSj jksekapd nksuksa gSA vR;fèkd çfrLièkhZ essential to surviving in a highly competitive environment. The
ekgkSy esa thfor jgus osQ fy, fMftVy cSafoaQx vfuok;Z j.kuhfr strong growth in the digital banking has made it imperative
cu xbZ gSA fMftVy cSafoaQx esa etcwr o`f¼ us] cSadksa osQ fy,] vius for banks to transform their existing operations into an Omni-
ekStwnk ifjpkyu dks vkseuh&pSuy osQ :i esa cnyuk vkSj xzkgdksa channel approach and provide the same banking experience
dks leku cSafoaQx vuqHko çnku djuk vfuok;Z cuk fn;k gS] pkgs og to customers irrespective of the channel.
fdlh Hkh pSuy dk gksA Going forward, banks will have opportunities to address the
vkxs pydj] cSadksa osQ ikl vFkZO;oLFkk osQ ikjaifjd {ks=kksa dh t:jrksa financing needs of new sunrise sectors without undermining
dks de fd, fcuk u, mHkjrs {ks=kksa dh foÙkh; t:jrksa dks iwjk the needs of traditional sectors of the economy. Banks also
need to look at prospective business opportunities in the
djus osQ volj gksaxsA cSadksa dks xzkeh.k {ks=k esa laHkkfor O;kolkf;d
rural sector which still remains largely unexplored despite
voljksa ij Hkh è;ku nsus dh vko';drk gS] tks vHkh Hkh leFkZu nsus various efforts to support it. There are opportunities in
osQ fofHk ç;klksa osQ ckotwn dkiQh gn rd vuns•k gSA LVkVZ&vi] financing start-ups, renewables, logistics, value chains and
uohdj.kh; ÅtZk] yksftfLVd] ewY; J`a•yk vkSj ,sls vU; laHkkfor other such potential areas.
{ks=kksa osQ foÙkiks"k.k esa volj gSaA

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lh- •rjs c. Threats

Hkkjr esa foÙkh; laLFkkuksa dks foÙkh; ç.kkyh dh nh?kZdkfyd fLFkjrk dks Financial institutions in India have to walk a tightrope of
cuk, j•us osQ O;kid mís'; osQ Hkhrj olwyh djus osQ fy, dM+h esgur nurturing the recovery within the overarching objective of
djuh iM+rh gSA dksfoM&19 dh nwljh ygj ls ckfèkr {ks=kksa esa vkfLr preserving long-term stability of the financial system. Fresh
xq.koÙkk ij u, ncko iM+us dh mEehn gSA ekStnw k egkekjh lacèa kh >VosQ stress on asset quality is expected to come from segments
ls cSda ksa osQ cSyl
as 'khV ij çHkko iM+us dh laHkkouk gSA varjksèZ kh mik;ksa disrupted by the second wave of COVID-19. The current
dk lfØ; fueZk.k vkSj iwt a h tqVkuk] u osQoy ½.k çokg lqfuf'pr djus pandemic related shock is likely to place pressure on the
osQ fy, cfYd foÙkh; ç.kkyh esa yphykiu cukus osQ fy, Hkh egRoiw.kZ balance sheet of banks. Proactive building of buffers and
gksxkA ½.kksa vkSj vfxzeksa es]a futh cSd a ksa osQ c<+us osQ lkFk ih,lch dh raising of capital will be crucial not only to ensure credit flow
cktkj esa fgLlsnkjh de gks xbZ gSA tekvksa osQ ekeys es]a NksVs foÙk cSd a ksa but also to build resilience in the financial system.
(,l,iQch) lfgr u, cSd a ksa osQ mPp tek njksa dh is'kd'k osQ lkFk] Increased financial regulation and supervision poses a
ih,lch dh tekjkf'k 'ks;j ij çHkko ns•k tk ldrk gSA challenge to the business models of banks, in particular
c<+s gq, foÙkh; fofu;eu vkSj i;Zos{k.k us cSadksa osQ O;kikj ekWMy] stricter capital and liquidity requirements, macroprudential
fo'ks"k :i ls l[r iwath vkSj pyfufèk vko';drkvksa] eSØksçwMsaf'k;y instruments and resolution regimes. These rules have
baLVªwesaV~l vkSj lekèkku mik;ksa osQ fy, ,d pqukSrh is'k dh gSA bu contributed to the build up of a more resilient banking
fu;eksa us vfèkd yphys cSafoaQx {ks=k osQ fueZk.k esa ;ksxnku fn;k gS] sector, which is very beneficial in the current context.
There is entry of new types of providers ('FinTech' and
tks orZeku ifjn`'; esa cgqr iQk;nsean gSA fofHk foÙkh; lsok •aMksa esa
'BigTech') in various financial service segments. The
u, çdkj osQ çnkrkvksa (^fiQuVsd* vkSj ^fcxVsd*) dk ços'k gqvk
entrants have lowered the costs and enhanced the
gSA ços'kdksa us ykxr de dh gS vkSj fofHk lsokvksa dh xq.koÙkk vkSj quality and convenience, as well as the reach, of various
lqfoèkk osQ lkFk&lkFk lsokvksa dh igqap esa o`f¼ dh gSA blls foÙkh; services. This has helped to increase financial inclusion.
lekos'ku dks c<+kus esa enn feyh gSA ?kVukØe cSadksa dks cgqr çHkkfor The developments greatly affect banks.
djrs gSaA
Banks are also facing challenge from digital assets, like
fØIVks djsalh] bZ&okWysV] çhisM isesaV baLVªwesaV~l (ihihvkbZ) vkfn tSlh crypto currencies, e- wallets, Prepaid Payment Instruments
fMftVy vkfLr;ksa ls cSadksa dks Hkh pqukSrh dk lkeuk djuk iM+ jgk (PPIs) etc. Going forward, if innovation creates faster
gSA vkxs c<+rs gq,] ;fn ubZ i¼fr bu lHkh fMftVy vkfLr;ksa osQ chp connectivity between all these digital assets and allow for
rsth ls laidZ cukrh gS vkSj oSdfYid Hkqxrku pSuyksa osQ lgt fueZk.k the seamless creation of alternative payment channels,
dh vuqefr nsrh gS] rks pqukSfr;ksa dk lkeuk djus osQ fy, cSadksa dks banks also have to think for some innovative products/
oqQN uoksUes"kh mRiknksa@çfØ;kvksa osQ ckjs esa Hkh lkspuk iMk+ gSA vkxs processes to meet the challenges. Moving forward, security
c<+rs gq,] lqj{kk vkSj MsVk xksiuh;rk] miHkksDrkvksa dk fo'okl thrus and data privacy are going to play a key role in winning
vkSj fMftVy cSafoaQx dks viukus osQ fy, mRçsfjr djus esa egRoiw.kZ consumer confidence and catalysing the adoption of digital
Hkwfedk fuHkkus okys gSaA ,d lefiZr f'kdk;r ra=k dh vko';drk banking. Improving Digital literacy and Cyber security will
osQ lkFk&lkFk fMftVy lk{kjrk vkSj lkbcj lqj{kk esa lqèkkj egRoiw.kZ be important alongwith the need for a dedicated grievance
gksxkA mechanism.

Mh- •aM&okj ;k mRikn&okj çn'kZu d. Segment-wise or Product wise Performance

i. lalkèku tqVkuk i. Resource Mobilization

ekpZ 2021 osQ var esa] cSad dh ?kjsyw tek jkf'k;k¡ c<+dj `10]83]335 The Domestic deposits of the Bank increased to Rs. 10,83,335
djksM+ gks xbZA cpr tekjkf'k c<+dj `4]17]236 djksM+ gks xbZ] tcfd Crore as at the end of March 2021. Savings Deposit increased
to Rs. 4,17,236 Crore, while Current Deposit increased to
pkyw tekjkf'k c<+dj `75]546 djksM+ gks xbZA ekpZ 2021 osQ var esa]
Rs. 75,546 Crore. The share of CASA deposit to domestic
?kjsyw tek esa dklk tek dk fgLlk 45-5 çfr'kr jgkA
deposit stood at 45.5 per cent as at end of March 2021.
c<+rh çfrLièkZk osQ ekStwnk cSafoaQx ifjn`'; esa] •qnjk cSafoaQx mRikn
In the current banking scenario of mounting competition,
cSad dh O;kolkf;d o`f¼ dks c<+kus esa ,d çeq• Hkwfedk fuHkkrs Retail Banking products play a major role in enhancing the
gSaA çfrLièkhZ cus jgus osQ fy,] cSad us lgk;d mRiknksa dh igpku business growth of the Bank. In order to remain competitive,
dh gS vkSj bl lsxesaV osQ rgr vfèkd ls vfèkd O;olk; tqVkus Bank has identified anchor products and special focus is
ij fo'ks"k è;ku fn;k x;k gSA dklk lsxesaV osQ rgr~ xzkgd fof'k‘ given to mobilize more business under this segment. The
•aM osQ varxZr vFkZkr ih,uch ekbZ lsysjh vdkmaV esa tekjkf'k deposit under customer specific segment viz PNB my
c<+dj `21]623 djksM+ gks xbZ] ih,uch ikoj lsfoax (efgykvksa Salary account increased to Rs. 21,623 Crore, PNB Power
osQ fy,) •krk esa tekjkf'k c<+dj `7]577 djksM+ gks xbZ rFkk Saving (for women) account increased to Rs. 7,577 Crore
ih,uch j{kd Iyl dh tekjkf'k c<+dj `1]840 djksM+ #i;s gks and PNB Rakshak Plus increased to Rs. 1,840 Crore under
xbZA CASA segment.
blosQ vykok] lkofèk tek osQ rgr] ih,uch lqxe lkofèk tek Further, under Term Deposit, PNB Sugam Term Deposit
;kstuk dh igpku ,d lgk;d mRikn osQ :i esa dh xbZ gS] ftlesa scheme has been identified as an anchor product, where
tekjkf'k c<+dj `2]07]975 djksM+ gks xbZA the deposit increased to Rs. 2,07,975 Crore.

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ii. ½.k ifjfu;kstu vkSj forj.k ii. Credit Deployment and Delivery

ekpZ 2021 esa cSad dk ldy ?kjsyw vfxze `7]19]138 djksM+ jgkA Gross Domestic Advances of the Bank stood at
cká jsfVax ^,* vkSj mlls Åij dh jsfVax osQ lkFk dh xbZ ubZ Rs.7,19,138 Crore in March 2021. Fresh Sanctions with
LohÑfr;k¡] LohÑfr;ksa dk ,d cM+k fgLlk gSaA blh çdkj] cSad external rating ‘A’ and above formed a major part of the
us vius ,Dlikstj dh xq.koÙkk esa lqèkkj fd;k gS] tSlk fd ekpZ sanctions. Similarly, Bank has improved its quality of exposures
2021 osQ var esa ½.k tksf•e&Hkkfjr ifjlaifÙk;ksa (vkjMCYkq,) esa as indicated by a decline in Credit Risk-Weighted Assets
`4]90]310 djksM+ dh fxjkoV dss laosQr feyrs gSA (RWA) to Rs 4,90,310 Crore as at the end of March 2021.

lexz Vh,Vh dks de djus] ewY;kadu dh n{krk esa lqèkkj djus] lsok Revamped organizational structure focused on delivery
of credit through 2 tier of structure equipped with skilled
forj.k osQ lkFk •krksa dh osQfa ær fuxjkuh osQ fy, xqt a kb'k çnku
staff, created to reduce overall TAT, to improve efficiency
djus gsrq oqQ'ky deZpkfj;ksa ls ySl lajpuk osQ 2 Lrjksa osQ ekè;e ls of appraisal, provide scope for focussed monitoring of
½.k osQ forj.k ij osQfa ær la'kksfèkr ½.k laxBukRed lajpuk cukbZ accounts along with Service delivery. This 2 tier structure
xbZ gSA bl 2 Lrjh; lajpuk dks ns'k osQ fofHk Hkkxksa esa •ksyh xbZ is being catered by Extra Large Corporate Branch (ELCBs)/
vR;ar o`gn dkWiksjZ Vs 'kk•k (bZ,ylhch)@o`gn dkWiksjZ Vs 'kk•k (,ylhch) Large Corporate Branches (LCBs), opened in different parts
}kjk ykxw fd;k tk jgk gSA ;s bZ,ylhch@bZ,ylhch oqQy ?kjsyw ½.k dk of the country. These ELCBs/LCBs constitute approximately
yxHkx 45 izfr'kr gSA 45 per cent of total domestic credit.

iii. ½.k lewgu iii. Loan Syndication

foÙk o"kZ 2021 osQ nkSjku] cSad osQ lewgu d{k us 24]000 djksM+ #i;s During FY 2020-21, Bank’s syndication cell has marketed
osQ çLrkoksa dk foi.ku fd;k gS] ftlesa ls `14]544 djksM+ ih,uch us proposals amounting Rs. 24,000 Crore, of which proposals
for Rs. 14,544 Crore have been sanctioned by PNB. Further
eatwj fd, gSaA blosQ vykok rduhdh d{k us VsDuks bduksfed cSadksa ds Technical Cell conducted Techno Economic Viability (TEV)
oqQy `3]979 djksM+ osQ ½.k 'ks;j dk (VhbZoh) vè;;u@osfVax fjiksVZ Study/vetting report of Bank's debt share aggregating to
fd;k gSA Rs. 3,979 Crore.
iv. •qnjk ½.k iv. Retail Credit
foÙkh; o"kZ 2020&21 osQ nkSjku] cSad dk oqQy •qnjk ½.k During the FY 2020-21, Total Retail credit portfolio of the
iksVZiQksfy;ks c<+dj `1]36]137 djksM+ gks x;kA blesa ls dksj •qnjk Bank increased to Rs.1,36,137 Crore. Out of this, the
½.k foÙkh; o"kZ 2020&21 esa c<+dj `1]13]047 djksM+ gks x;k Core Retail Credit has increased to Rs. 1,13,047 Crore in
gSA FY 2020-21.
Within the Core Retail Credit Portfolio, Housing Loan
dksj [kqnjk ½.k iksViZ Qksfy;ksa ds rgr vkokl ½.k c<dj `71] 414 djksM]+
increased to Rs. 71,414 Crore, Car/Vehicle Loan increased
dkj@okgu ½.k c<dj `10]278 djksM+ gks x;k Fkk rFkk ca/d ½.k to Rs. 10,278 Crore and the Mortgage Loan was at Rs.
`12]213 djksM+ FkkA 12,213 Crore.

ubZ igysa% New Initiatives:

d- dksfoM&19 osQ çdksi dks ns[krs gq,] vkSj egkekjh ls çHkkfor a. In light of the COVID-19 outbreak, and to provide relief
gekjs ekStwnk xzkgdksa dks jkgr çnku djus osQ fy,] cSad to our existing customers affected due to pandemic,
us ¶osQaæ@jkT; ljdkj@lkoZtfud miØeksa vkSj LowQyksa rFkk Bank had launched “PNB Personal Loan Scheme-
dkWystksa lfgr lHkh çfrf’r laxBuksa@laLFkkuksa] Lok;Ùk fudk;ksa@ PNB Sahyog COVID 19” for salaried employees
of Central/State Govt./ PSUs and all reputed
uflZax gkse@vLirkyksa osQ osruHkksxh deZpkfj;ksa osQ fy,] tks
organisations/institutions including schools and
cSad esa •krksa osQ ekè;e ls viuk osru çkIr dj jgs gSa] colleges, autonomous bodies/nursing homes/hospitals
¶ih,uch O;fDrxr ½.k ;kstuk&ih,uch lg;ksx dksfoM 19¸ who are drawing their salary through accounts in Bank
,oa isa'kuHkksfx;ksa osQ fy, O;fDrxr ½.k ;kstuk& ¶ih,uch and Personal Loan Scheme for Pensioners- “PNB
vkHkkj ½.k dksfoM 19** ykWUp fd;k FkkA Aabhar Rin Covid19”.
•- •qnjk ½.k iksVZiQksfy;ks dh o`f¼ esa rsth ykus vkSj cktkj esa b. To accelerate growth of Retail Loan Portfolio and to
miyCèk voljksa dk ykHk mBkus osQ fy,] cSad us vkokl ½.k] encash the opportunities available in the market, Bank
dkj ½.k vkSj esjh laifÙk ½.k osQ rgr lsok 'kqYd dh iwjh had launched “PNB Festival Bonanza” for the period
NwV çnku djrs gq, 7 flracj] 2020 ls 31 fnlacj] 2020 dh 7th September, 2020 to 31st December, 2020 & “PNB
vofèk osQ fy, ¶ih,uch isQfLVoy cksukatk** vkSj 1 tuojh] New Year Bonanza” for the period 1st January, 2021 to
2021 ls 31 ekpZ] 2021 dh vofèk osQ fy, ¶ih,uch uo 31st March, 2021 offering full waiver of service charges
o"kZ cksukUt+k** ykWUp fd;k FkkA under Housing Loan, Car Loan and myProperty Loan.
x- xzkgd dks fMftVy IysViQkWeZ dk mi;ksx djus gsrq çksRlkfgr c. In order to encourage the customer to utilize the digital
djus osQ fy, mu xzkgdksa dks C;kt nj esa fj;k;r çnku dh platform, concession in rate of interest has been
xbZ gS tks lkofèk tek osQ fufeÙk vkWuykbu vksojMªkÝV lqfoèkk provided to those customer who avail Online Overdraft
dk ykHk mBkrs gSaA Facility against Fixed Deposit.

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?k- cSad us 8 dkj fueZkrkvksa tSls ek#fr] gksaMk] VkVk eksVlZ] efgaæk d. Bank is having Tie Ups for Car loans with 8 Car
,aM efgaæk] iQkslZ eksVlZ] Vks;ksVk] gqaMbZ vkSj ,eth gsDVj osQ manufacturers namely Maruti, Honda, Tata Motors,
lkFk dkj ½.k osQ fy, VkbZ vi fd;k gSA Mahindra & Mahindra, Force Motors, Toyota, Hyundai
and M G Hector.
v- çkFkfedrk izkIr {ks=k
v. Priority Sector
31 ekpZ] 2021 dh fLFkfr osQ vuqlkj çkFkfedrk {ks=k] Ñf"k vkSj
The outstanding position of Priority Sector, Agriculture and
mi&{ks=kksa dh cdk;k fLFkfr fuEukuqlkj gS%& sub-sectors as on 31st March, 2021 is as under:-                             
(jkf'k djksM+ esa)
(Amt. Rs in Crore)
cdk;k fLFkfr 31-03-2021 Outstanding Position 31.03.2021
çkFkfedrk {ks=k ½.k 298140 Priority Sector Credit 298140
ftlesa ls% Out of which:
Ñf"k {ks=k dks ½.k 132185 Loan to Agriculture Sector 132185
NksVs vkSj lhekar fdlkuksa dks ½.k 57392 Loan to Small & Marginal farmers 57392

lw{e mn~;eksa dks ½.k 56136 Loan to Micro enterprises 56136

detksj oxksaZ dks ½.k 82086 Loan to Weaker Sections 82086

y{; çkfIr% foÙkh; o"kZ 2020&21 osQ fy, çkFkfedrk {ks=k] Ñf"k vkSj vU; Goals Achievement: Bank’s achievement under National Goals
mi&{ks=kksa osQ jk‘ªh; y{;ksa osQ rgr cSad dh miyfCèk fuEukuqlkj gS% of Priority Sector, Agriculture and other sub-sectors for FY 2020-21
are as under:
jk"Vªh; y{;ksa dh çkfIr (=kSekfld okf"kZd vkSlr vk/kj)
Achievement Of National Goals (Quarterly Annual Average Basis)
y{;
lek;ksftr fuoy cSad ½.k dk Target
(çfr'kr esa jk‘ªh; 31@03@2021· Percentage to Adjusted Net Bank
(National Goal in 31.03.2021*
çfr'kr (,,uchlh) Credit (ANBC)
y{;) Percentage)
çkFkfedrk {ks=k ½.k 40-00» 41-34» Priority Sector Credit 40.00% 41.34%
ftlesa ls% Out of which:
Ñf"k {ks=k dks ½.k 18-00» 18-20» Loan to Agriculture Sector 18.00% 18.20%
NksVs vkSj lhekar fdlkuksa dks ½.k 8-00» 8-38» Loan to Small & Marignal Farmers 8.00% 8.38%
lw{e mn~;eksa dks ½.k 7-50» 7-98» Loan to Micro Enterprises 7.50% 7.98%
detksj oxkZsa dks ½.k 10-00» 11-36» Loan to Weaker Sections 10.00% 11.36%
*foÙkh; o"kZ 2020&21 osQ fy, =kSekfld okf"kZd vkSlr ,,uchlh%
*Quarterly annual average ANBC for the Financial Year 2020-21:
#- 6]82]197 djksM+A Rs. 6,82,197 Crore.
foÙkh; o"kZ 2020&21 osQ çn'kZu dh eq[; ckrsa%
Performance Highlights of FY 2020-21:
™ çkFkfedrk {ks=k dks ½.k ekpZ 2021 dks #-2]98]140 djksM+ jgkA ™ Credit to Priority Sector stood at Rs. 2,98,140 Crore
,,uchlh esa ls çkFkfedrk {ks=k osQ vfxzeksa dk çfr'kr fuèkkZfjr jk‘ªh; as on March 2021. The percentage of Priority Sector
y{; 40» dh rqyuk esa 41-34 çfr'kr gSA Advances to ANBC is 41.34 per cent as against the
™ Ñf"k {ks=k dks ½.k ekpZ 2021 dks #-1]32]185 djksM+ jgkA ,,uchlh prescribed National Goal of 40 Percent.
esa ls Ñf"k vfxzeksa dk çfr'kr fuèkZkfjr jk‘ªh; y{; 18 çfr'kr dh ™ Credit to Agriculture sector stood at Rs. 1,32,185 Crore
rqyuk esa 18-20 çfr'kr gSA as on March. The percentage of Agriculture Advances
to ANBC is 18.20 per cent against the prescribed
™ NksVs@lhekar fdlkuksa (,l,iQ@,e,iQ) dks ½.k ekpZ 2021 dks National Goal of 18 per cent.
#-57]392 djksM+ jgkA ,,uchlh esa ls NksVs@lhekar fdlkuksa dks vfxze
™ Loans to Small/ Marginal Farmers (SF/ MF) stood at
çnku fd, tkus dk çfr'kr fuèkZkfjr jk‘ªh; y{; 8 çfr'kr dh rqyuk Rs. 57,392 Crore as on March 2021. The percentage of
esa 8-38 çfr'kr gSA advances to SF/ MF farmers to ANBC is 8.38 per cent
™ lw{e (ih,l) mn~;eksa dks ½.k ekpZ 2021 dks #-56]136 djksM+ as against the prescribed National Goal of 8 per cent.
jgkA ,,uchlh esa ls lw{e (ih,l) mn~;eksa dks vfxze çnku djus ™ Credit to Micro (PS) Enterprises stood at Rs. 56,136
dk çfr'kr fuèkZkfjr jk‘ªh; y{; 7-50 çfr'kr dh rqyuk esa 7-98 Crore as on March 2021. The percentage of advance
çfr'kr gSA to Micro (PS) Enterprises to ANBC is 7.98 per cent as
against the prescribed National Goal of 7.50 per cent.
™ detksj oxZ dks vfxze ekpZ 2021 dks #-82]086 djksM+ jgkA
,,uchlh osQ 10 çfr'kr osQ jk‘ªh; y{; osQ eqdkcys ;g miyfCèk ™ Advances to Weaker Section stood at Rs. 82,086
11-36 çfr'kr gSA Crore as on March 2021. The achievement is 11.36 per
cent as against National goal of 10 per cent of ANBC.

52
 Annual Report

™ ekpZ 2021 osQ var rd] efgyk ykHkkfFkZ;ksa dks çnku fd;k x;k cSad ™ As at the end of March 2021, Bank credit to women
½.k #-74]566 djksM+ jgkA beneficiaries stood at Rs. 74,566 Crore.
™ vYila[;d leqnk;ksa dks çnku fd;k x;k cSad ½.k ekpZ 2021 osQ ™ Bank credit to Minority Communities stood at
var esa #- 34]272 djksM+ jgkA Rs. 34,272 Crore, as at the end of March 2021.
™ ekpZ 2021 osQ var esa] vuqlwfpr tkfr@vuqlwfpr tutkfr leqnk; dks ™ As at the end of March 2021, Bank credit to SC/ST
çnku fd;k x;k cSad ½.k #-7]000 djksM+ jgkA Community stood at Rs. 7,000 Crore.
Strategies to enhance Agriculture:
Ñf"k o`f¼ gsrq dk;Zuhfr;k¡
™ Focus on centrally sponsored infrastructure
™ osQUæh; çk;ksftr volajpuk fodkl ;kstukvksa tSls Ñf"k volajpuk development schemes like Agriculture Infrastructure
dks"k i'kqikyu volajpuk fodkl dks"k] vkSj eRL;ikyu <kapk fodkl Fund, Animal Husbandry Infrastructure Development
dks"k vkfn ij è;ku osQfUær djukA Fund, and Fisheries Infrastructure Development Fund
etc.
™ DyLVj i¼fr osQ varxZr xgu foÙkiks"k.kA
™ Intensive financing under cluster approach.
™ mÙkj iwoZ {ks=kksa esa pk; foÙk&iks"k.k tSlh ;kstukvksa ij tksj nsuk rFkk
™ Thrust on schemes like tea financing in north- east
nf{k.k Hkkjr esa laHkkokukvksa dks •kstukA
regions and exploring potential in South India.
™ Ñf"k e'khuhdj.k O;olk; dks c<+kus osQ fy, fofHk Ñf"k vkStkj@ ™ Tie-ups with various Agriculture implement/ equipment
midj.k oaQifu;ksa osQ lkFk le>kSrk djukA companies to garner farm mechanisation business.
™ dksYM LVksjst] xzkeh.k xksnkeksa vkfn tSlh Ñf"k volajpuk xfrfofèk;ksa ™ Focus on Agriculture infrastructure activities like cold
ij è;ku osQfUær djukA storage, rural godowns etc.

dkikZsjsV lkekftd mÙkjnkf;Ro (lh,lvkj xfrfofèk;k¡)% Corporate Social Responsibility (CSR Activities): 

™ Ñ"kd çf'k{k.k osQaæ (,iQVhlh)% cSad us 12 Ñ"kd çf'k{k.k osQaæ ™ Farmers Training Centres (FTCs): Bank has
established 12 Farmers Training Centres. The FTCs
LFkkfir fd;s gSaA ,iQVhlh Ñf"k vkSj laca¼ xfrfofèk;ksa rFkk dEI;wVj]
are providing free of cost training on agriculture & allied
dfVax ,ao flykbZ@d<+kbZ vkSj mn~;ferk fodkl dk;ZØeksa ij fu%'kqYd activities and also for Computers, cutting & tailoring/
çf'k{k.k çnku dj jgs gSaA LFkkiuk osQ ckn ls] ,iQVhlh us 52]254 embroidery and entrepreneurship development
çf'k{k.k dk;ZØe vk;ksftr djosQ 16]24]718 O;fDr;ksa dks çf'k{k.k programs. Since inception, FTCs have imparted training
çnku fd;k gSA ;s çf'k{k.k osQaæ fdlkuksa osQ •srksa esa e`nk ijh{k.k to 16,24,718 persons by conducting 52,254 training
programs. These Training Centres have been equipped
lqfoèkkvksa okyh eksckby oSu vkSj fdlkuksa dks lwpukRed ohfM;ksa
with the Mobile Van having Soil testing facilities at the
fDyi osQ vkWfM;ks fotqvy çn'kZu osQ fy, ykbV&,esfVax Mk;ksM farmers’ fields and Light-emitting diode (LED) for audio
(,ybZMh) ls ySl gSA visual display of informative video clips to the farmers.
™ xzkeh.k Lojkstxkj çf'k{k.k laLFkku (vkj,lbZVhvkbZ)% Hkkjr ™ Rural Self Employment Training Institutes (RSETIs):
esa 75 xzkeh.k Lojkstxkj çf'k{k.k laLFkku (xzkeh.k fodkl ea=kky; There are 75 RSETIs (under aegis of Ministry of Rural
(,evksvkjMh) osQ rRokoèkku esa) vkSj 2 xzkeh.k fodkl osQaæ (ih,uch Development (MoRD))  and 2 Rural Development
Centres (PNB initiatives)  are operating in India which
igy) py jgsa gSa] tks fd xzkeh.k vkcknh vkSj muosQ ifjokjksa dks are engaged in providing training to rural population
Lo&jkstxkj mn~;e@jkstxkj pykus gsrq dkS'ky fodkl osQ fy, çf'k{k.k and their families for skill upgradation to undertake
çnku djus esa yxs gq, gSaA foÙkh; o"kZ 2020&21 osQ nkSjku] bu osQaæksa self-employment ventures/Jobs. During FY2020-21,
esa 32]567 O;fDr;ksa dks çf'kf{kr fd;k x;k Fkk] ftuesa ls 17]975 32,567 persons were trained in these centers out of
chih,y ifjokjksa ls lEc¼ Fks vkSj 25]148 efgyk,a FkhA LFkkiuk osQ which 17,975 belong to BPL families and 25,148 were
women.  Total number of trained candidates since
ckn ls çf'kf{kr mEehnokjksa dh oqQy la[;k 4]50]707 gSa] ftuesa ls inception is 4,50,707, out of which 1,78,861 were from
1]78]861 chih,y ifjokjksa ls vkSj 2]82]908 efgyk,a FkhA gekjs BPL families and 2,82,908 were women. Our RSETIs
vkj,lbZVhvkbZ lekos'kh fodkl osQ fy, i;ZkIr ½.k lqfuf'pr djosQ are focusing for settlement of participants by ensuring
çfrHkkfx;ksa ds O;oLFkkiu ij è;ku osQafær dj jgs gSaALFkkiuk osQ ckn adequate credit for inclusive growth. Total settled
candidates are 2,99,586 since inception.
ls oqQy 2]99]586 mEehnokjksa dk O;oLFkkiu fd;k tkrk gSaA
™ Financial Literacy Centres (FLCs): Our bank has 94
™ foÙkh; lk{kjrk osQaæ (,iQ,ylh)% gekjs cSad esa 94 foÙkh; lk{kjrk
functional Financial Literacy Centers. Total number
osQaæ dk;Z dj jgs gSaA 1 vçSy] 2020 ls 31 ekpZ] 2021 rd dh of enquiries made during the period from 1st April,
vofèk osQ nkSjku oqQy iwNrkN dh la[;k 2]04]538 gSA 1 vçSy] 2020 2020 to 31st March, 2021 is 2,04,538. Total number of
ls 31 ekpZ] 2021 rd foÙkh; f'k{kk] fuokjd ijke'kZ vkSj xzkgd seminars/ programmes/ Camps conducted by FLCs
on Financial Education, Preventive Counselling and
vfèkdkjksa ij ,iQ,ylh }kjk vk;ksftr laxksf’;ksa @ dk;ZØeksa @ f'kfojksa
Customer Rights  from 1st April, 2020 to 31st March,
dh oqQy la[;k 6]218 gS vkSj bu dk;ZØeksa esa Hkkx ysus okys O;fDr;ksa 2021 is 6,218 and number of persons attended these
dh la[;k 2]08]192 gSA programs is 2,08,192.

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™ ih,uch fodkl & xzke vaxhdj.k ;kstuk% ;kstuk dk mís'; vU; ™ PNB VIKAS Village Adoption Scheme: The objective
fgrèkkjdksa (xzkeh.kks]a ljdkjh çkfèkdj.kks]a ,oa LFkkuh; fudk;ksa vkfn) osQ of the Scheme is to develop the adopted villages in a
holistic manner, which includes Human, Economic
leUo; ls vaxhÑr xkaoksa dks lexz :i ls fodflr djuk gS] ftlesa & other Infrastructure Development like sanitation,
ekuo] vkfFkZd vkSj vU; cqfu;knh <kaps dk fodkl tSl%s &LoPNrk] drinking water supply, education, electricity, health, etc in
co-ordination with the other stake holders (villagers, the
is;ty vkiwfrZ] f'k{kk] fctyh] LokLF;] vkfn 'kkfey gSAa bl ;kstuk osQ Govt. authorities, local bodies etc).  Under this Scheme,
rgr] cSd a us fofHk eaMyksa esa 295 xkaoksa dks xksn fy;k gSA bank has adopted 295 villages in different Circles.
™ ih,uch ykMyh% ;g ;kstuk xzkeh.k @vèkZ 'kgjh {ks=kksa dh ckfydkvksa ™ PNB Ladli: The Scheme is meant for popularization
osQ chp f'k{kk dks yksdfç; cukus osQ fy;s gSA bl ;kstuk osQ rgr] of education among girls of Rural / Semi Urban areas.
cSad çR;sd fpfUgr fd;s x, xkao dh 10 t:jrean Nk=kkvksa dks f'k{kk Under the scheme, Bank is providing for education
inputs of Rs. 2,500 in lump sum and Rs.100 per month
buiqV gsrq 2500@& ,deq'r vkSj :-100@& çfrekg tsc •pZ HkÙks as pocket allowance to 10 needy girl students of each
osQ :i esa çnku dj jgk gSA p;fur ckfydkvksa dks 12oha d{kk iwjh identified villages. Selected girls will continue to get
gksus rd gj lky ;g lgk;rk feyrh jgsxhA foÙkh; o"kZ 2020&21 support every year till they complete 12th class. During
osQ nkSjku 329 ckfydk Nk=kkvksa osQ chp :. 3-42 yk• dk forj.k FY 2020-21, Rs. 3.42 Lakh was distributed amongst 329
fd;k x;kA vc rd] geus bl ;kstuk osQ rgr 31ekpZ] 2021 rd girl students. So far, we have distributed Rs.175.87 Lakh
9]691 ckfydkvksa dks :- 175-87 yk• forfjr fd, gSaA to 9,691 girls under this scheme upto 31st March, 2021.
™ PNB Kisan Balak Shiksha Protsahan Yojana:
™ ih,uch fdlku ckyd f'k{kk çksRlkgu ;kstuk% ;kstuk xjhc Ñf"k
The Scheme has been launched to provide financial
mèkkjdrZkvksa (ftlesa NksVs fdlku] lhekar fdlku] dk'rdkj] ekSf•d assistance to the students of poor agriculture borrowers
iV~Vns kj vkSj Ñf"k Jfed 'kkfey gS)a osQ Nk=kksa dks foÙkh; lgk;rk (comprising of small farmers, marginal farmers, tenant
çnku djus osQ fy, 'kq: dh xbZ gS] os ik=k gSa c'krZs mudk ½.k •krk farmers, oral lessees and agriculture labour) are eligible,
provided their loan account is running regular. Since
fu;fer py jgk gksA LFkkiuk osQ ckn ls] ;kstuk osQ rgr ekpZ 2021 inception, Rs.47.98 Lakh has been given as incentive to
rd 1]553 Nk=kksa dks :i;s 47-98 yk• çksRlkgu osQ :i esa fn;s x;s gSA 1,553 students up to March 2021 under the scheme.
vi. lw{e] y?kq vkSj eè;e m|e (,e,l,ebZ) vi. Micro, Small and Medium Enterprises (MSME):

,e,l,ebZ {ks=k gekjs vkSn~;ksfxd {ks=k dh jh<+ gS vkSj vFkZO;oLFkk osQ fy, The MSME sector forms the backbone of our industrial sector
and constitutes an important growth engine for the economy
,d egRoiw.kZ o`f¼ batu dk xBu djrk gS] tks mn~;ferk dks c<+kok nsrk that promotes entrepreneurship, inspires innovation and boosts
gS] uokpkj dks çsfjr djrk gS vkSj jkstxkj l`tu dks çksRlkfgr djrk gSA employment generation.
ekpZ 2021 osQ var rd] ,e- ,l- ,e- bZ- lsxesaV dks :- 1]25]966 djksM+ As at the end of the March 2021, credit to MSME segment
dk ½.k fn;k x;kA lw{e lsxesaV esa :- 55]929 djksM+ cdk;k osQ lkFk] lw{e stands at Rs. 1,25,966 Crore. The advance to Micro and Small
Enterprises stood at Rs. 1,01,998 Crore with outstanding in
,oa y?kq mn~;eksa dks vfxze #- 1]01]998 djksM+ jgsA Micro segment at Rs 55,929 Crore.
,e,l,ebZ O;olk; dks çksRlkfgr djus gsrq dh tk jgh igyksa dk fooj.k Details of initiatives being taken to boost MSME business
cSad ubZ bdkb;ksa dh LFkkiuk osQ lkFk&lkFk ekStwnk O;kolkf;d bdkb;ksa osQ The Bank provides all types of fund based and non-fund
foLrkj osQ fy, mèkkjdrZkvksa dks lHkh çdkj dh fufèk vkèkkfjr vkSj xSj&fufèk based facilities to the borrowers for setting up new units
vkèkkfjr lqfoèkk,a çnku djrk gSA cSad }kjk lw{e vkSj y?kq mn~;eksa dks le; and expansion of existing business units. In order to provide
ij foÙkh; lgk;rk çnku djus osQ fy, pSuy foÙkiks"k.k gsrq le>kSrs] ½.kksa timely financial support to MSME, various initiatives are taken
by bank such as Tie-Ups for channel financing & Original
dk lg&mèkkj] ih,uch th,lVh ,Dlçsl ½.k vkSj ih,uch rRdky ;kstuk] Equipment Manufacturers (OEMs), launch of innovative
tEew vkSj d'ehj rFkk yík• osQ fy, ih,uch f'k•j ;kstuk] ih,uch ySal schemes viz; PNB GST Express Loan and PNB Tatkal
osQ :i esa ½.k lekèkku] thbZlh,y vkSj ih,e Lofufèk ;kstukvksa vkfn osQ Scheme, PNB Shikhar Scheme for Jammu & Kashmir and
ekè;e ls ljdkj }kjk çnÙk mèkkj tSlh udnh çokg vkèkkfjr ;kstukvksa tSlh Ladakh region, lending solutions for loan processing such as
PNB LenS, Government induced lending through GECL and
fofHk igysa dh xbZ gSaA PM SVANidhi schemes, etc.
(,) xkjaVhd`r vkikrdkyhu ½.k O;oLFkk (thbZlh,y) lqfo/k%
(a) Guaranteed Emergency Credit Line (GECL) Facility:
bl ;kstuk dks dksfoM&19 egkekjh ds nkSjku ,e,l,ebZ {ks=k dks
This scheme is formulated to provide much needed
de ykxr ij vR;ar vko';d jkgr çnku djus ds fy, cuk;k
relief to the MSME sector at low cost, thereby enabling
x;k gS] ftlls ,e,l,ebZ viuh ifjpkyu ns;rkvksa dks iwjk dj
MSMEs to meet their operational liabilities and restart their
ldsa rFkk vius O;olk; dks nqckjk 'kq: dj ldsa thbZlh,y lqfo/k businesses. GECL facility is implemented in 4 phases and
4 pj.kksa esa fØ;kfUor dh xbZ Fkh vkSj ;s vc ,ulhthVhlh }kjk is now applicable to all loans sanctioned under GECL during
tkjh fn'kkfunsZ'kksa ls ysdj 30-09-2021 rd dh le;kof/ ;k tkjh the period from the date of issue of these guidelines by
(bZlh,yth,l 1-0]2]0]3-0 ,oa 4-0 [kkrs esa j[kuk) #- 300000 NCGTC to 30.09.2021 or till guarantees for an amount of
djksM+ dh jkf'k gsrq xkjaVh] tks Hkh de gks] ds lHkh Lohd`r ½.kksa Rs 3,00,000 Crore are issued (taking into account ECLGS
ij ykxw gSA 1.0, 2.0, 3.0 & 4.0), whichever is earlier.

54
 Annual Report

i- bZlh,yth,l 1-0%  bl ;kstuk ds rgr 29 iQjojh]  2020 i. ECLGS 1.0: Under the scheme credit was allowed up to
rd 50  djksM+ #i;s rd ds m/kjdrkZ ds dqy cdk;k ½.k 20 per cent of the borrower’s total outstanding credit up to
ds 20 çfr'kr rd ds vfxze dh vuqefr nh xbZ FkhA   Rs.50 Crore as on 29th February, 2020.
ii. ECLGS 2.0: This scheme enlarged the scope of existing
ii- bZlh,yth,l 2-0%  bl ;kstuk us ekStwnk bZlh,yth,l 1-0 dk ECLGS 1.0 wherein 26 specific sectors and Healthcare
nk;jk c<+k;k gS ftlesa 29 iQjojh] 2020 rd lHkh cSadksa@foÙkh; segment, as recommended by Kamath Committee, with
laLFkkuksa esa #- 50 djksM+ ls vf/d vkSj #- 500 djksM+ rd ds combined outstanding loans across all Banks/FIs of above
la;qDr cdk;k ½.k lfgr dkeFk lfefr }kjk ;Fkk vuq'kaflr 26 Rs. 50 Crore and upto Rs. 500 Crore as on 29th February,
fof'k"V {ks=k vkSj LokLF; lsok vuqHkkx  ik=k gSaA   2020 are eligible.
iii. ECLGS 3.0: As per the revised guidelines, all Business
iii- bZlh,yth,l 3-0% la'kksf/r fn'kkfuns'Z kksa ds vuqlkj]  vkfrF; Enterprises /MSMEs in the Hospitality (hotels, restaurants,
(gksVy] jsLrjka] eSfjt gkWy] dSVa hu vkfn)] ;k=kk vkSj i;ZVu] vodk'k vkSj marriage halls, canteens etc.), Travel & Tourism , Leisure
[ksy rFkk ukxfjd mM~M;u (çk;ksftr vkSj vçk;ksftr ,;jykbal] pkVZMZ & Sporting and Civil Aviation (including scheduled and
ÝykbV vkWijsVj] ,;j ,Ecqyl as vkSj gokbZ vM+Ms lfgr) esa lHkh non-scheduled airlines, chartered flight operators, air
O;kolkf;d m|e@,e,l,ebZ) {ks=k ftuds ns; fnu 29 iQjojh] 2020 ambulances and airports) sectors whose days past due are
rd 60 fnuksa rd ds gS]a  ik=k gSAa vkfrF;] ;k=kk vkSj i;ZVu] vodk'k upto 60 days as on 29th February, 2020 are eligible. No
ceiling on loans outstanding has been prescribed in respect
,oa [ksy rFkk ukxfjd mM~M;u {ks=kksa esa ik=k m/kjdrkZvksa ds lac/ a
of eligible borrowers in Hospitality, Travel & Tourism, Leisure
esa cdk;k ½.kksa dh dksbZ lhek fu/kZfjr ugha dh xbZ gS]  tks çfr & Sporting and Civil Aviation sectors, subject to 40 per cent
m/kjdrkZ #-200 djksM+ vf/dre lhek ds lkFk cdk;k ½.k (fuf/ of the credit outstanding (fund based) with a cap of Rs. 200
vk/kfjr) ds 40 çfr'kr ds v/hu gSA  Crore per borrower.
iv- bZlh,yth,l 4-0% dksfoM&19 ladV ds eísutj O;kolkf;d iv. ECLGS 4.0: To provide continued relief to Business
m|eksa@,e,l,ebZ dks fujarj jkgr çnku djus ds fy,] thbZlh,y Enterprises/MSMEs in view of COVID-19 crisis, GECL
4.0 has been introduced wherein, existing Hospitals/
4-0 dh 'kq#vkr dh xbZ gS] ftlesa ekStwnk vLirky@uflaZx gkse@
nursing homes/clinics/medical colleges/units engaged in
Dyhfud@esfMdy dkWyst@fyfDoM vkWDlhtu] vkWDlhtu flysaMj manufacturing of liquid oxygen, oxygen Cylinders etc having
vkfn ds fuekZ.k esa yxh bdkb;ka 'kkfey gSa ftuds gekjs cSad ds lkFk credit facility with our Bank with days past due upto 90 days
31 ekpZ] 2021 rd 90 fnuksa rd ns; gks pqds gSa vkSj ftUgsa çs'kj as on 31st March, 2021 and requiring assistance of upto
fLoax ,ClksiZ'ku vkfn tSls de ykxr rduhdksa dh LFkkiuk ds fy, Rs. 2 Crore for setting up low cost technologies like Pressure
2 djksM+ #i;s rd dh lgk;rk dh vko';drk gSA Swing Adsorption etc. for on-site oxygen generation.

31 ekpZ] 2021 dh fLFkfr ds vuqlkj] cSad us #- 12]935 djksM+ ds As on 31st March, 2021, Bank has sanctioned advances
amounting to Rs. 12,935 Crore, under the scheme out of
vfxze bl ;kstuk ds varxZr Lohd`r fd, gSa ftlesa ls #- 11]072 which 1,78,872 accounts amounting to Rs. 11,072 Crore
djksM+ dh jkf'k ds 1]78]872 [kkrksa dk laforj.k fd;k tk pqdk gSA have been disbursed.
(ch) rukoxzLr ,e,l,ebZ osQ fy, xkS.k ½.k gsrq ØsfMV xkjaVh (b) Credit Guarantee Scheme for Subordinate Debt
;kstuk(lhth,l,lMh)% ,e,l,ebZ ea=kky;] Hkkjr ljdkj us (CGSSD) for Stressed MSMEs: Ministry of MSME, Govt. of
lhthVh,e,lbZ osQ ekè;e ls rukoxzLr ,e,l,ebZ osQ çeksVjksa India through CGTMSE has introduced “Credit Guarantee
dks O;olk; esa bfDoVh@vèkZ bfDoVh osQ :i esa fuos'k osQ fy, Scheme for Subordinate Debt (CGSSD)” to provide personal
loans to the promoters of stressed MSMEs for infusion as
O;fDrxr ½.k çnku djus gsrq ¶xkS.k ½.k gsrq ØsfMV xkjaVh ;kstuk
equity/quasi equity in the business, eligible for restructuring
(lhth,l,lMh)¶ 'kq: dh]tks nckoxzLr ,e,l,ebZ vfxzeksa osQ as per Reserve Bank of India guidelines for restructuring
iquxZBu osQ fy, Hkkjrh; fjtoZ cSad osQ fn'kkfunZs'kksa osQ vuqlkj of stressed MSME advances. The loans would be provided
iquxZBu gsrq ik=k gSaA ½.k lhthVh,e,lbZ }kjk 90 çfr'kr ØsfMV with a 90 per cent credit guarantee by the CGTMSE. Bank
xkjaVh osQ lkFk çnku fd;k tk,xkA cSad us 15-29 djksM+ #i;s dh has sanctioned 238 accounts amounting to Rs. 15.29 Crore,
jkf'k osQ 238 •krksa dks eatwjh nh gS] ftlesa ls 175 •krksa esa 15-20 out of which 175 accounts amounting to Rs. 15.20 Crore
djksM+ #i;s dh jkf'k 31 ekpZ] 2021 rd forfjr dh tk pqdh gSA have been disbursed as on 31st March, 2021.
(c) PM Street Vendor's AtmaNirbhar Nidhi (PM SVANidhi):
(lh) ih,e  lM+d foØsrk  vkRefuHkZj fufèk (ih,e Lofufèk)% ;g This is a Central Government Scheme launched by Ministry
vkokl ,oa 'kgjh dk;Z ea=kky; }kjk 'kq: dh xbZ ,d osQaæ ljdkj of Housing and Urban Affairs formalized for Street vendors
dh ;kstuk gS] tks lM+d foØsrkvksa dks 10]000@& #i;s rd dk providing finance upto Rs. 10,000 which will open up new
foÙk çnku djus osQ fy, cukbZ xbZ gS] tks bl {ks=k osQ fy, vkfFkZd opportunities to this sector to move up the economic ladder.
o`f¼ osQ u, volj •ksysxkA ;g ;kstuk 24 ekpZ] 2020 dks ;k The Scheme is available to all street vendors engaged in
mlls igys 'kgjh {ks=kksa esa foØ; esa yxs lHkh lM+d foØsrkvksa osQ vending in urban areas as on or before 24th March, 2020.
fy, miyCèk gSA cSad us 2 tqykbZ] 2020 dks ;g ;kstuk 'kq: dh Bank has launched this scheme on 2nd July, 2020 and
vkSj 31 ekpZ] 2021 dks çkIr vkosnuksa dh la[;k 2,02,795 Fkh] as on 31st March, 2021, the applications received were
LohÑr vkosnu 1,71,383 Fks vkSj laforfjr vkosnu 1,52,925 FksA 2,02,795, the sanctioned applications were 1,71,383 and
lM+d foØsrkvksa dks fujarj lgk;rk çnku djus osQ mís'; ls] mu the disbursed applications were 1,52,925. With an intent to
mèkkjdrZkvksa dks ftUgksaus vius ½.kksa dk le; ij@tYnh Hkqxrku dj provide continued support to street vendors, second tranche
fn;k gS] mUgsa bl ;kstuk osQ rgr 20]000 #i;s rd dh c<+h gqbZ with enhanced limit of upto Rs. 20,000 under the scheme,
lhek osQ lkFk nwljh fd'r fn;k tkuk 'kq: fd;k x;k gSA for the borrowers who have made timely/early payments of
their loans, has been introduced.

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(Mh) çèkkuea=kh eqæk ;kstuk (ih,e,eokbZ) osQ rgr çnÙk f'k'kq ½.k (d) Interest Subvention Scheme of 2% on Prompt Repayment
osQ 'kh?kz iquHkZqxrku ij 2» dh C;kt vuqnku ;kstuk% Hkkjrh; of Shishu Loan Extended Under Pradhan Mantri Mudra
Yojana (PMMY): Small Industries Development Bank of
y?kq mn~;ksx fodkl cSad (flMch) us ih,e,eokbZ osQ rgr çnÙk
India (SIDBI) has formulated Interest Subvention Scheme
f'k'kq ½.k osQ 'kh?kz iquHkZqxrku ij 2 çfr'kr dh C;kt vuqnku ;kstuk of 2 per cent on prompt repayment of Shishu loan extended
rS;kj dh gSA C;kt vuqnku osQoy mu ½.kksa osQ fy, miyCèk gksxk under PMMY. Interest subvention will be available only to
tks ,) Hkkjrh; fjt+oZ cSad osQ fn'kkfunZs'kksa osQ vuqlkj 31 ekpZ] loans which are a) Not NPA as per Reserve Bank of India
2020 rd ,uih, ugha gSa] ch) ml eghus osQ fy, ,uih, ugha gksuk guidelines, as on 31st March, 2020 b) Should not be an NPA
pkfg, ftlosQ fy, nkok çLrqr fd;k x;k gSA twu 2020 ls fnlacj for the month for which claim is submitted. Interest subvention
amounting Rs. 655.48 Lakh in 3,57,630 accounts has already
2020 dh vofèk osQ fy, lHkh ik=k 3]57]630 •krksa esa 655-48 been credited in all the eligible accounts for the period of June
yk• #i;s dh C;kt vuqnku jkf'k igys gh tek dh tk pqdh gSA 2020 to December 2020.
(bZ) ih,uch dksfoM&19 vkikrdkyhu ½.k lqfoèkk (ih,uch& (e) PNB COVID-19 Emergency Credit Facility (PNB-CECF):
lhbZlh,iQ)% bl ;kstuk osQ rgr] mu lHkh mèkkjdrZkvksa osQ fy, Under this scheme, 10 per cent of existing working capital
ekStwnk dk;Z'khy iwath lhek dk 10» miyCèk gS] tks ekud] ,l,e, limits is available to all the borrowers which are under
0 vkSj ,l,e,1 Js.kh osQ varxZr gSaA cSad us 30 flracj] 2020 rd Standard, SMA0 and SMA1 category. Bank has sanctioned
;kstuk osQ can gksus rd 2]346-39 djksM+ #i;s osQ 55]633 •krksa dks 55,633 accounts amounting to Rs 2,346.39 Crore till the
eatwjh nh gSA closure of the scheme as on 30th September, 2020.

(,iQ) mnkjhÑr dk;Z'khy iwath ewY;kadu (,yMCY;wlh,)% ,yMCY;wlh, (f) Liberalized Working Capital Assessment (LWCA):
LWCA is a model for MSME borrowers having limits upto
,e,l,ebZ mèkkjdrZkvksa osQ fy, ,d ekWMy gS] ftudh lhek
Rs. 5 Crore. Reassessment of Working Capital limit up
#- 5 djksM+ gSA foÙk o"kZ 2020&21 gsrq 5 djksM+ #i;s rd osQ ½.k
to 33 per cent of projected turnover for FY 2020-21 for
osQ fy, vuqekfur dkjksckj osQ 33 çfr'kr rd dk;Z'khy iwath dh
loans upto Rs 5 Crore and based on revised CMA for loan
lhek dk iqueZwY;kadu vkSj LVkWd ij U;wure 10 çfr'kr osQ ?kVs proposals more than Rs 5 Crore on a reduced margin of
gq, ekftZu ij 5 djksM+ #i;s ls vfèkd osQ ½.k çLrkoksa osQ fy, minimum 10 per cent on stocks and minimum 15 per cent
la'kksfèkr lh,e, osQ vkèkkj ij vkSj çkI; ij U;wure 15 çfr'kr on receivable can be provided to the respective borrowers.
lacafèkr mèkkjdrZkvksa dks çnku fd;k tk ldrk gSA cSad us 31ebZ Bank has sanctioned 30,587 accounts amounting to
2020 ds vuqlkj ;kstuk lekfIr rd #- 2160-22 djksM+ dh jkf'k Rs. 2160.22 Crore till the closure of the scheme as on
osQ 30]587 •krs LohÑr fd, gSaA 31st May, 2020.
(th) DyLVj vkèkkfjr n`f‘dks.k% ½.k nsus osQ fy, DyLVj vkèkkfjr (g) Cluster based approach: Cluster based approach for
n`f‘dks.k dk mís'; gekjs ekStwnk xzkgd vkèkkj dks cuk, j•us osQ lending is intended to increase the Bank’s share in respective
fy, lacafèkr DyLVjksa esa cSad dh fgLlsnkjh dks c<+kus vkSj mèkkj clusters to retain our existing customer base and increase
nsus osQ fu;eksa esa <hy nsdj gekjh cktkj fgLlsnkjh esa o`f¼ djuk our market share by offering relaxed lending norms. Bank
gSA cSad us igys gh vuqowQfyr çLrkoksa ;Fkk fj;k;rh C;kt nj] lsok has already approved 55 clusters with customized offerings
çHkkjksa esa fj;k;r vkSj ewY;kadu vko';drkvksa esa NwV vkfn osQ lkFk viz. concessional ROI, concession in service charges &
55 DyLVjksa dks eatwjh ns nh gSA relaxation in rating requirements etc.
(h) TReDS Platform: TReDS is an institutional mechanism
(,p) VhvkjbZMh,l IysViQkWeZ% VhvkjbZMh,l dkWiksZjsV vkSj ljdkjh foHkkxksa set up for financing of trade receivables of MSMEs
vkSj lkoZtfud {ks=k osQ miØeksa (ih,l;w) lfgr vU; •jhnkjksa ls from corporate and other buyers including Government
,e,l,ebZ dh O;kikj çkfIr;ksa osQ foÙkiks"k.k osQ fy, LFkkfir ,d Departments and Public Sector Undertakings (PSUs).
laLFkkxr ra=k gSA 500 djksM+ #i;s ls vfèkd osQ oqQy dkjksckj okys All the corporates having turnover of more than Rs 500
lHkh dkWjiksjsV~l dks vfuok;Z :i ls VhvkjbZMh,l IysViQkWeZ ij vkuk Crore are to be compulsorily on-boarded on TReDS
t:jh gSA cSad VhvkjbZMh,l osQ rhuksa IysViQkWeZ ;kuh vkj,DlvkbZ,y] platform. Bank uses all the three platforms of TReDS i.e.
,e1,DlpSat ,oa ,-VªsM~l dk mi;ksx djrk gSA VhvkjbZMh,l IysViQkWeZ RXIL, M1xchange & A. Treds. A Centralized Hub at Delhi
dk çHkkoh :i ls lapkyu djus osQ fy, fnYyh esa ,d osQaæhÑr gc has been established to undertake operations on TReDS
LFkkfir fd;k x;k gSA 31 ekpZ] 2021 dks oqQy cdk;k fcy 1]654 platform effectively. Total bills outstanding as on 31st March,
gSa] ftudh jkf'k 452-01 djksM+ #i, gSA 2021 are 1,654 amounting to Rs. 452.01 Crore.
(vkbZ) bZ&uohuhdj.k ;kstuk dk 'kqHkkjaHk% ewY;kadu çfØ;k dh dk;Z{kerk (i) Launch of e-RENEWAL Scheme: In order to increase
c<+kus osQ fy,] Vh,Vh dks de djus vkSj NksVs mèkkjdrZkvksa dks vklkuh efficiency of the appraisal process, reduce TAT and provide
çnku djus osQ fy,] ½.k lqfoèkkvksa osQ Lor% uohuhdj.k osQ fy, ease to small borrowers, a system for automatic renewal of
credit facilities is implemented. This is a Straight Through
,d ç.kkyh ykxw dh xbZ gSA ;g 2 yk• #i;s rd osQ tksf•e okyh
Process (STP) for renewal of working capital credit facilities
dk;Z'khy iwath ½.k lqfoèkkvksa osQ uohuhdj.k osQ fy, ,d lhèkh
having exposure upto Rs. 2 Lakh. The process will be done
çfØ;k (,lVhih) gSA çfØ;k iwoZ&fuèkZkfjr O;kolkf;d fu;eksa ij dh on the pre-defined business rules and there will be no need
tk,xh vkSj çfØ;k uksV@vU; nLrkost rS;kj djus dh dksbZ vko';drk to prepare process note/other documents. It will catalyze
ugha gksxhA ;g Vh,Vh dks de djosQ ewY;kadu çfØ;k dh n{krk dks the efficiency of the appraisal process by reducing TAT and
mRçsfjr djsxk vkSj NksVs mèkkjdrZkvksa dks vklkuh çnku djsxkA provide ease to small borrowers.

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(ts) tEew ,ao d'ehj vkSj yík• gsrq ih,uch f'k•j ;kstuk% osQaæ (j) PNB Shikhar Scheme for Jammu & Kashmir and
'kkflr çns'kksa esa fu;Zkr lfgr O;kolkf;d xfrfofèk;ksa dks c<+kok nsus Ladakh: To promote the business activities including
osQ fy,] ljdkj us fo'ks"k igysa vkSj j.kuhfr;ka cukus ij tksj fn;k exports in the UTs, Government has emphasized to take
gSA bl çdkj cSad us ½.kksa osQ forj.k esa rsth ykus vkSj le;&lhek special initiatives and strategies. The Bank has thus taken
steps to fast-track disbursement of the loans and revised
osQ la'kksèku osQ fy, dne mBk, gSaA mijksDr dks è;ku esa j•rs gq,]
timelines. In view of the above, PNB Shikhar Scheme has
tEew vkSj d'ehj vkSj yík• osQ {ks=kksa esa y?kq vofèk osQ lkFk&lkFk been formulated for MSMEs to meet short term as well as
nh?kZdkfyd ½.k vko';drkvksa dks iwjk djus osQ fy, ,e,l,ebZ long term credit requirements in the regions of Jammu &
osQ fy, ih,uch f'k•j ;kstuk rS;kj dh xbZ gSA Kashmir and Ladakh.
(osQ) ih,uch th,lVh ,Dlçsl ½.k% th,lVh iathÑr O;kolkf;d (k) PNB GST Express Loan: To provide hassle free credit
mn~;eksa] tks de ls de 6 eghus ls th,lVh Hkj jgs gSa] dks to meet working capital requirements to GST registered
dk;Z'khy iwath vko';drkvksa dks iwjk djus gsrq ijs'kkuh eqDr business enterprises having filed GST for atleast 6 months,
½.k çnku djuk gS vkSj O;fDr;ksa] iQekZsa] oaQifu;ksa] ,y,yih vkSj and is applicable for individuals, firms, Companies, LLPs,
U;k;laxr O;olk; esa ysunsu djus okyh lgdkjh lfefr;ksa osQ fy, and cooperative societies dealing in lawful business.
ykxw gSA ½.k jkf'k dh ek=kk udnh ½.k osQ :i esa 10 yk• #i;s The quantum of loan amount is above Rs. 10 Lakh to
ls vfèkd 100 yk• #i;s rd gS vkSj bls lkykuk uohuhÑr fd;k Rs. 100 Lakh in the form of Cash Credit and will be renewed
tk,xk] ftldh x.kuk th,lVh fjVuZ esa ntZ fcØh osQ 25 çfr'kr annually, calculated on the basis of 25 per cent of the sales
osQ vkèkkj ij dh tk,xhA cSad us 31 ekpZ 2021 rd bl ;kstuk reported in the GST returns filed. Bank has sanctioned 562
osQ rgr 195 djksM+ #i;s dh jkf'k osQ 562 •krksa dks eatwjh nh gSA accounts, amounting to Rs. 195 Crore under this scheme as
on 31st March, 2021.
(,y) ih,uch rRdky ;kstuk% mu O;kolkf;d xfrfofèk ;k O;olk; (l) PNB TATKAL SCHEME: To provide hassle free credit to
osQ foLrkj ls lacafèkr foÙkh; vko';drkvksa dks iwjk djus osQ fy, meet financial requirements related to business activity or
ijs'kkuh eqDr ½.k çnku djuk ftUgksaus de ls de fiNys ,d expansion of business who have filed GST returns at least
o"kZ osQ fy, th,lVh fjVuZ nkf•y fd;k gS vkSj fo'ks"k :i ls for the last one year and apply for loan specifically through
psbloansin59minutes.com iksVZy osQ ekè;e ls ½.k osQ fy, the psbloansin59minutes.com portal be it Individuals, firms,
vkosnu fd;k gS] pkgs og O;fDr] iQeZ] oaQifu;ka] ,y,yih vkSj Companies, LLPs, and cooperative societies dealing in
U;k;laxr O;olk; esa dke djus okyh lgdkjh lfefr;ka gksaA udnh lawful business. The quantum of loan amount is above
½.k ;k lkofèk ½.k osQ :i esa ½.k jkf'k dh ek=kk #-1 yk• ls Rs.1 Lakh to Rs. 25 Lakh in the form of Cash Credit or term
vfèkd #-25 yk• rd gSA cSad us 31 ekpZ 2021 rd bl ;kstuk Loan. Bank has sanctioned 1,280 accounts, amounting to
osQ rgr 190 djksM+ #i;s dh jkf'k osQ 1280 •krksa dks eatwjh nh gSA Rs 190 Crore, under this scheme as on 31st March, 2021.
(,e) okf.kfT;d [email protected] midj.k (lhoh@lhbZ) osQ fy, ewy (m) Tie Ups with Original Equipment Manufacturers (OEMs)
midj.k fueZkrkvksa (vksbZ,e) osQ lkFk le>kSrk% cSad us 3 for Commercial Vehicle/Construction Equipment
çfrf’r lhoh fueZkrkvksa ;Fkk esllZ VkVk eksVlZ] esllZ efgaæk ,aM (CV/CE): Bank has tie-up arrangement with 3 reputed
efgaæk vkSj esllZ v'kksd ysySaM osQ lkFk mijksDr oaQifu;ksa osQ okgu CV Manufactures i.e. M/s Tata Motors, M/s Mahindra &
•jhnus osQ bPNqd xzkgdksa osQ foÙkiks"k.k osQ fy, cSad dks ilanhnk Mahindra and M/s Ashok Leyland to position the Bank as
preferred financier for financing customers intending to
foÙk&iks"kd osQ :i esa LFkku nsus gsrq le>kSrk O;oLFkk dh gSA
purchase the vehicles of the aforementioned companies.
(,u) Mhyj foÙkiks"k.k ;kstuk osQ rgr bafM;k vkW;y dkWikZsjs'ku (n) Tie-up arrangement with India Oil Corporation Ltd.
fyfeVsM osQ lkFk le>kSrk O;oLFkk% cSad us bafM;u vkW;y osQ under dealer financing scheme: Bank has entered into
bZaèku LVs'ku Mhyjksa dh foÙkh; t:jrksa dks iwjk djus osQ fy, bafM;k tie up arrangement with Indian Oil Corporation Ltd. (IOCL)
vkW;y dkWiZksjs'ku fyfeVsM (bafM;u vkW;y) osQ lkFk le>kSrk fd;k to cater to the financing needs of Indian Oil’s fuel station
gSA ;g cSad dks vkbZvkslh,y osQ foLr`r Mhyjksa osQ usVodZ dks çkIr dealers. It provides an opportunity to the Bank to tap vast
djus dk volj çnku djrk gSA dealers’ network of IOCL.
(vks) ½.k çcUèku ç.kkyh dk 'kqHkkjEHk (,y,e,l)% cSad us vkbZVh (o) Launch of Loan Management System (LMS): Bank has
vkèkkfjr lekèkku vFkZkr ih,uch ysal & ½.k çcaèku osQ fy, ½.k developed/customized IT based solution i.e. PNB LenS, a
lekèkku fodflr@vuqowQfyr fd;k gSA 25 djksM+ #i;s rd osQ Lending Solution for loan management. All Mudra/MSME
lHkh eqæk@,e,l,ebZ ½.k çLrkoksa (u,@uohdj.k@o`f¼@leh{kk) dks loan proposals (fresh/renewal/enhancement/ review)
ih,uch ysal dk mi;ksx djosQ lalkfèkr fd;k tkrk gSA ,y,e,l upto Rs. 25 Crore are processed using PNB LenS. After
implementation of LMS, assessment process is standardized
osQ dk;ZkUo;u osQ ckn] ewY;kadu çfØ;k dks ekudhÑr fd;k tk,xk
and credit underwriting is strengthened.
vkSj ½.k gkehnkjh dks etcwr fd;k tk,xkA
(p) Psbloansin59minutes.com: A portal for in-principle
(ih) psbloansin59minutes.com% psbloansin59minutes.com approval for MSME loans upto Rs 5 Crore within 59
osQ uke ls 59 feuV osQ Hkhrj 5 djksM+ #i;s rd osQ ,e,l,ebZ minutes is in place in the name of psbloansin59minutes.
½.kksa osQ fy, lS¼kafrd eatwjh gsrq ,d iksVZy ekStwn gSA cSad eqæk com. Bank has also on boarded for Mudra loans on the
iksVZy ij eqæk ½.k osQ fy, Hkh 'kkfey gks x;k gSA cSad us bl Mudra Portal. The Bank has already configured all the
iksVZy ij lS¼kafrd LohÑfr dks vfèkdre djus osQ fy, lHkh çeq• flagship MSME products on this portal to maximise in-
,e,l,ebZ mRiknksa dks igys gh ewrZ :i ns fn;k gSA 31 ekpZ 2021 principle sanctions. As per the performance of the Bank
dks psbloansin59minutes.com. iksVZy ij cSad osQ çn'kZu osQ on psbloansin59minutes portal as on 31st March 2021,
vuqlkj] ,e,l,ebZ vkSj eqæk osQ fy, çkIr oqQy vkosnu 27]700 the total applications received for MSME and MUDRA
gSa] ftuesa ls 19]408 oqQy LohÑr jkf'k 788-89 djksM+ #i;s osQ is 27,700, out of which 19,408 are disposed with a total
lkFk fuiVk, x, gSaA sanctioned amount of Rs 788.89 Crore.

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vii. foÙkh; lekos'ku vii. Financial Inclusion

Bank has been the pioneer in taking initiative in the
cSad foÙkh; lekos'ku osQ {ks=k esa ubZ igysa djus esa vxz.kh jgk gSA
area of financial inclusion. Bank is providing Business
cSad 2012 ls dkjksckjh çfrfufèk (chlh) lsok,a çnku dj jgk gS Correspondents (BCs) services since 2012 & implementing
vkSj mi lsok {ks=k (,l,l,) vkSj xSj ,l,l, {ks=k esa chlh osQ comprehensive Financial Inclusion Program through
çHkkoh mi;ksx osQ ekè;e ls O;kid foÙkh; lekos'ku dk;ZØe ykxw effective utilization of BCs in Sub Service Area (SSA) & non
dj jgk gSA ,l,l, oqQN xkaoksa dk lewg gS vkSj cSad dh ,d vkèkkj SSA area. SSA is a cluster of few villages and is linked to
'kk•k ls tqM+k gksrk gSA one base branch of the Bank.

,- cSad us vf•y Hkkjrh; vkèkkj ij chlh osQ ekè;e ls çèkkuea=kh a. Bank has implemented Pradhan Mantri Jan Dhan
tu èku ;kstuk (ih,etsMhokbZ) vkSj vU; foÙkh; lekos'ku Yojana (PMJDY) and other financial inclusion services
through BCs on PAN India basis. Overdraft facilities up
lsokvksa dks ykxw fd;k gSA ih,etsMhokbZ •krksa esa 10]000
to Rs. 10,000 in PMJDY accounts provided to eligible
#i;s rd dh vksojMªkÝV lqfoèkk,a ik=k •krkèkkjdksa (vk;q oxZ account holders (age group 18-65).
18&65) dks miyCèk djokbZ xbZ gSA
b. Biometric based Aadhar seeding and authentication at
ch- 'kk•kvksa esa ck;ksesfVªd vkèkkfjr vkèkkj ntZ djuk vkSj branches.
çek.khdj.kA
c. Social security schemes, i.e. Pradhan Mantri Jeevan
lh- chlh LFkyksa osQ lkFk&lkFk 'kk•kvksa vkSj baVjusV cSafoaQx osQ Jyoti Bima Yojana (PMJJBY), Pradhan Mantri
ekè;e ls lkekftd lqj{kk ;kstuk,a] vFkZkr çèkku ea=kh thou Suraksha Bima Yojana (PMSBY) and Atal Pension
T;ksfr chek ;kstuk (ih,etstschokbZ)] çèkkuea=kh lqj{kk chek Yojana (APY) facilities, are available at BC locations
;kstuk (ih,e,lchokbZ) vkSj vVy isa'ku ;kstuk (,ihokbZ) as well as branches and through internet banking.
lqfoèkk,a] miyCèk gSaA lkekftd lqj{kk ;kstukvksa dh çxfr The Progress of Social Security Schemes is as
fuEukuqlkj gS% under:
● ih,etstschokbZ% 31 ekpZ] 2021 rd] 23-53 yk• ● PMJJBY: As on 31st March, 2021, 23.53 Lakh
xzkgdksa us ukekadu fd;k customers enrolled
● ih,e,lchokbZ% 31 ekpZ] 2021 rd] 115-78 yk• ● PMSBY: As on 31st March, 2021,115.78 Lakh
xzkgdksa us ukekadu fd;k customers enrolled
● ,ihokbZ% 31 ekpZ] 2021 rd] 14-45 yk• xzkgdksa us ● APY: As on 31st March, 2021,14.45 Lakh
ukekadu fd;k customers enrolled

orZeku esa cSad] xzkeh.k] vèkZ&'kgjh] 'kgjh vkSj esVªks osQaæksa esa 12518 At present, Bank is providing basic banking services
through 12518 BC Agent/ Bank Mitras (PAN India) in Rural,
chlh çfrfufèk@cSad fe=k osQ ekè;e ls cSad dh vko';drk osQ vkèkkj
Semi-Urban, Urban and Metro centers depending upon the
ij cqfu;knh cSafoaQx lsok,a çnku dj jgk gSA
requirement of the Bank.
chlh çfrfufèk@cSad fe=k cSafoaQx lsok,a çnku djus osQ fy, ekbØks The BCs Agent/Bank Mitra use Micro ATM/Laptop/desktop/
,Vh,e@ySiVkWi@MsLdVkWi@eksckby@VSc vkfn dk mi;ksx djrs gSaA orZeku Mobile/Tab etc. for providing the banking services. At
esa fd;ksLd cSafoaQx lekèkku osQ ekè;e ls chlh LFkkuksa ij Mh,iQ,l present following services including services as per EASE
osQ bZ,,lbZ ,tsaMk osQ vuqlkj lsokvksa lfgr fuEufyf•r lsok,a agenda of DFS is available at BC locations through Kiosk
miyCèk gSa% Banking Solution:

i. cpr •krk •ksyuk i. Savings Account Opening

ii. fe;knh tek jlhn (VhMhvkj)@vkorhZ tek (vkjMh) •ksyuk] ii. Term Deposit Receipt (TDR)/ Recurring Deposit (RD)
VhMh@vkjMh uohuhdj.k opening, Renew TD/RD
iii. udn tek (viuk cSad) iii. Cash Deposit (own bank)
iv. udn fudklh (gekjs ij)] udn fudklh (gels vyx) iv. Cash Withdrawal (on us), Cash withdrawal (off us)
v. fufèk varj.k (viuk cSad)] fufèk varj.k vU; cSad vkèkkj v. Fund transfer (own bank), Fund transfer (other Bank)
l{ke Hkqxrku ç.kkyh (,vkbZih,l)@:is dkMZ Aadhaar Enabled Payment System (AEPS)/RuPay card

vi. rRdky Hkqxrku lsok (vkbZ,eih,l) jk‘ªh; bysDVªkWfud fufèk vi. Immediate Payment Service (IMPS), National Electronic
varj.k (,ubZ,iQVh) Hkkjr&usiky èku&çs"k.k Funds Transfer (NEFT), Indo-Nepal Remittance
vii. 'ks"k jkf'k iwNrkN (viuk cSad)] 'ks"k jkf'k iwNrkN (vU; vii. Balance enquiry (own bank), Balance enquiry (other
cSad) bank)
viii. #is MsfcV dkMZ osQ fy, vkosnu djuk] MsfcV dkMZ dks CykWd viii. Apply for RuPay debit cards, Block debit card.
djuk

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ix. lkekftd lqj{kk ;kstukvksa vFkZkr lw{e nq?kZVuk e`R;q chek ix. Enrol for social security schemes i.e. micro accidental
(ih,e,lchokbZ)] lw{e thou chek (ih,etstschokbZ)] isa'ku death insurance (PMSBY), micro life insurance (PMJJBY),
;kstuk (,ihokbZ) osQ fy, ukekadu djukA pension scheme (APY)

x. vkèkkj ntZ djukA x. Aadhaar seeding

xi. Lo;a lgk;rk lewg (,l,pth) rFkk la;qDr ns;rk lewg xi. Self Help Group (SHG) & Joint Liability Group (JLG):
(ts,yth)% ØsfMV fyaosQt lfgr xBu vkSj çpkj osQ fy,  For formation & promotion, including credit linkage

xii. iklcqd viMsV] feuh LVsVesaV  xii. Passbook update, Mini statement

xiii. pSd izkIr djuk  xiii. Cheque collection

xiv. Request new cheque book, Stop payment of cheque,
xiv. ubZ psd cqd dk vuqjksèk djuk] psd dk Hkqxrku jksduk] psd
dh fLFkfr dh tkap djuk  Cheque status enquiry

xv. ,l,e,l vyVZ@bZesy LVsVesaV (iathÑr eksckby uacj@bZ&esy) xv. Request for SMS alert / email statement (registered
osQ fy, vuqjksèkA  mobile no./e-mail).
xvi. Hkkjr fcy Hkqxrku ç.kkyh (chchih,l)  xvi. Bharat Bill Payment System (BBPS)
xvii. cSad }kjk vuqeksfnr lhek rd [email protected]  xvii. Recovery/Collection up to Bank approved limits.

bZ- n`f‘dks.k  e. Outlook

foÙk o"kZ  2020&21  osQ nkSjku ldy ?kjsyw mRikn (thMhih) esa Gross Domestic Product (GDP) during FY 2020-21 has
7-3 çfr'kr dh deh vkbZ gSA foÙk o"kZ 2021 dh pkSFkh frekgh osQ contracted by 7.3 per cent. Growth of 1.6 per cent in GDP
nkSjku ldy ?kjsyw mRikn esa 1-6 çfr'kr dh o`f¼ dks ^ldkjkRed during Q4 of FY 2020-21 was seen as a return to ‘the pre-
fodkl nj osQ iwoZ&egkekjh le;^ dh okilh vkSj oh&vkdkj dh pandemic times of positive growth rates’ and a reflection
olwyh dh etcwrh osQ çfrfcac osQ :i esa ns•k x;k FkkA ysfdu of strengthening of V-shaped recovery. But due to the
ferocious second wave of pandemic economic revival may
nwljh Hk;adj ygj osQ pyrs vkfFkZd iquq:RFkku izHkfor gks ldrk
be impacted. Going forward, the outlook of the banking
gSA vkxs tkdj] cSafoaQx {ks=k dk n`f‘dks.k bu dkjdksa osQ vuqlkj sector will be shaped by these factors.
vkdkj ysxkA  
f. Risks & Concerns
,iQ- tksf•e ,oa fpark,a
The Bank has a comprehensive Risk Appetite Framework
cSad osQ ikl O;kid tksf•e ogu {kerk ÚseodZ gSA ;g nLrkost in place. The document sets out the Risk Appetite
cSad esa blosQ çHkkoh dk;ZkUo;u osQ fy, vfHk'kklu ,oa ekWfuVfjax Statement along with providing a governance and
ÚseodZ miyCèk djus osQ lkFk&lkFk tksf•e ogu {kerk LVsVesaV monitoring framework for its effective implementation
fuèkZkfjr djrk gSA tksf•e ogu {kerk dks fofHk iSjkehVjksa ij rFkk within the Bank. Risk Appetite has been defined in terms
çR;sd iSjkehVj osQ fy, vyx&vyx tksf•e lhek vkSj tksf•e osQ of different parameters along with the Risk limit and Risk
U;wure Lrj osQ lkFk ifjHkkf"kr fd;k x;k gSA tksf•e ogu {kerk rFkk threshold level for each parameter. Status of adherence of
risk appetite and various other limits are being put up to Top
fofHk vU; lhekvksa osQ vuqikyu dh fLFkfr dks mPpre çcaèku dks
Management at regular interval.
fu;fer varjky ij çLrqr fd;k tkrk gSA
The Bank has a robust Credit Risk Management framework
cSad osQ ikl lqn`<+ ½.k tksf•e çcaèku ÚseodZ gS rFkk cSad us vkarfjd and has developed in-house credit risk rating models. Bank
½.k tksf•e ewY;kadu ekWMy fodflr fd;k gSA cSad vius jsfVax undertakes periodic validation exercise of its rating models,
ekWMy dh çHkkodkfjrk lqfuf'pr djrs gq, budk vkofèkd oSèkhdj.k to ensure that efficacy of these is intact. Bank conducts
Hkh djrk gSA cSad vius ØsfMV tksf•e jsfVax ekWMy dh lqn`<+rk osQ migration and default rate analysis to test robustness of its
ijh{k.k gsrq ekbxzs'ku ,oa fMiQkWYVj nj fo'ys"k.k Hkh djrk gSA jsfVax credit risk rating models. Output of rating models is linked to
ekWMyksa osQ vkmViqV cSad dh fu.kZ; çfØ;k (vFkZkr ØsfMV iksVZiQksfy;ks decision making in the Bank (viz. sanction, pricing, loaning
dh ys•kijh{kk] leh{kk vkSj fuxjkuh osQ vfrfjDr eatwjh] ewY; fuèkZkj.k] powers besides audit, review & monitoring of credit portfolio).
½.k 'kfDr;ka) ls tqM+s gSaA cSad us de tksf•e] vkSlr tksf•e] eè;e The Bank has also set a desired portfolio distribution in
tksf•e] lhfer tksf•e vkSj mPp tksf•e Jsf.k;ksa osQ vuqlkj ,d terms of Low Risk, Average Risk, Medium Risk, Borderline
okafNr iksVZiQksfy;ksa forj.k fuèkZkfjr fd;k gS rFkk okafNr iksVZiQksfy;ks Risk & High Risk categories and the performance of actual
dh rqyuk esa okLrfod iksVZiQksfy;ks osQ dk;Zfu"iknu dh fuxjkuh dh portfolio vis-à-vis desired portfolio is monitored. Bank has
also developed and implemented scoring models in respect
tkrh gS vkSj =kSekfld vkèkkj ij ½.k tksf•e çcaèku lfefr dks lwfpr of Retail Banking, MSME sector advances and Farm sector
fd;k tkrk gSA cSad us fjVsy cSafoaQx] ,l,ebZ {ks=k vfxzeksa rFkk Ñf"k {ks=k advances.
vfxzeksa osQ lacaèk esa Ldksfjax ekWMy fodflr ,oa ykxw fd, gSaA
Bank has in place an early warning monitoring tool
vkfLr;ksa ds ncko xzLr cuus rFkk vfxzeksa dh çHkkoh fuxjkuh osQ fy, ‘PNB -SAJAG’ (Early Warning Signal (EWS)+Preventive
#-1-00 djksM+ ls vfèkd osQ ,Dliksj gsrq cSad osQ ikl ,d vkjafHkd Monitoring System) for exposure above Rs.1.00 Crore to
psrkouh fuxjkuh midj.k ^ih,uch& ltx* (vkjafHkd psrkouh flXuy address the issue of monitoring of causes of build-up of
(bZMCyw,l)$fuokjd fuxjkuh ç.kkyh) gSA ;s çfØ;k,¡ ½.kksa dk 'kh?kz stress in assets and for effective monitoring of advances.

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vkSj vpwd forj.k vkSj fuxjkuh djus] ewY;kadu esa ,d:irk ykus These processes help to achieve quick & accurate delivery
vkSj MkVk dk laxzg ,oa fo'ys"k.k djus esa lgk;d gSaA cSad us eSllZ and monitoring of credit, bring uniformity in the appraisal and
Vªkal;wfu;u flfcy fyfeVsM dh lsokvksa dh lnL;rk osQ ekè;e ls facilitate storage of data & analysis thereof. Bank has also
implemented EWS for Retail & MSME segment (exposure
•qnjk vkSj ,e,l,ebZ •aM (1 djksM+ #i;s rd dk ,Dlikstj) osQ
up to Rs.1 Crore) through subscription to the services of M/s
fy, bZMCY;w,l Hkh ykxw fd;k gS] ftlesa gekjs@vU; cSadksa osQ lkFk TransUnion CIBIL Ltd wherein on change in credit profile
•qnjk mèkkjdrZkvksa vkSj ,e,l,ebZ mèkkjdrkZvksa (1 djksM+ rd dk of retail borrowers & MSME borrowers (exposure up to
,Dlikstj) osQ ØsfMV çksiQkby esa cnyko ij nSfud vkèkkj ij fVªxj Rs.1 Crore) with our/other banks, triggers are being
mRi fd, tk jgs gSa vkSj vko';d dkjZokbZ djus osQ fy, iQhYM generated on daily basis and sent to field functionaries for
inkfèkdkfj;ksa dks Hksts x, gSaA taking necessary action.

cSad esa cktkj tksf•e çcaèku dk;ksZa osQ fy, lqifjHkkf"kr laxBukRed The Bank has in place a well-defined organizational
lajpuk ekStwn gS tks cktkj tksf•e vFkZkr C;kt nj tksf•e] bfDoVh structure for market risk management functions, which
looks into the process of overall management of market risk
ewY; tksf•e ,oa fons'kh fofue; tksf•e osQ lexz çcaèku dh viz. interest rate risk, equity price risk & foreign exchange
çfØ;k dh ns•js• djrh gS vkSj blosQ ekiu ,oa fuxjkuh dh risk, and implements methodologies for measuring and
dk;Zç.kkfy;ksa dks dk;ZkfUor djrh gSA cktkj tksf•e dh vPNh vkSj monitoring the same. Market Risk Management Committee
fof'k‘ fuxjkuh osQ fy, fiNys o"kZ osQ nkSjku cktkj tksf•e çcaèku (MRMC) has been formed during the last year for better and
lfefr (,evkj,elh) dk xBu fd;k x;kA Vªstjh ifjpkyu esa specific monitoring of Market Risk. Tools like stress testing,
tksf•e çcaèku gsrq ncko ijh{k.k] M~;wjs'ku] la'kksfèkr M~;wjs'ku] ihoh Duration, Modified Duration, PV01, VaR etc. are being used
01] oh,vkj tSls lkèkuksa dk çHkkoh :i ls mi;ksx fd;k tk jgk effectively in managing risk in the Treasury operations.
During last year VaR module has been implemented in
gSA fiNys o"kZ osQ nkSjku oh,vkj ekWM~;wy dks fiQusdy Vªstjh esa ykxw
Finacle Treasury. Further Country Risk Premium is also
fd;k x;k gSA blosQ vykok çHkkoh ewY; fuèkZkj.k osQ fy, ns'k tksf•e introduced in country risk exposure for effective pricing.
,Dliksj esa ns'k tksf•e çhfe;e Hkh is'k fd;k x;k gSA
Asset Liability Management of the Bank is done on
cSad dk vkfLr ns;rk çcaèku fdlh Hkh ?kVuk ls fuiVus osQ fy, lfØ; proactive basis to manage any eventuality. Bank has carried
:i ls dk;Z djrk gSA fdlh Hkh laHkkfor pyfufèk ladV ls fuiVus out contingency funding plan so as to tide over liquidity
osQ fy, cSad us vkdfLed fuèkh;u ;kstuk cukbZ gSA cSad fdlh Hkh crunch if at all it arises. Bank is managing its liquid assets
rjyrk dh vko';drk dks iwjk djus osQ fy, fujarj vkèkkj ij viuh on a continuous basis so as to be able to meet any liquidity
rjy vkfLr;ksa dk çcaèku dj jgk gSA requirement.

cSad esa ifjpkyuxr tksf•e çcaèku dk;Z gsrq lqifjHkkf"kr laxBukRed Bank has in place a well-defined organizational structure and
framework for operational risk management functions, which
lajpuk ,oa <kapk ekStwn gS tks ifjpkyu tksf•e osQ lexz çcaèku looks into the process of overall management of operational
dh çfØ;k dh ns•js• djrk gSA cSad esa lqifjHkkf"kr vksvkj,e uhfr risk. Bank has robust Operational Risk Management
osQ lkFk lqn`< ifjpkyu tksf•e çcaèku <kapk (vksvkj,e) gSaA cSad (ORM) framework with a well-defined ORM Policy. Bank is
fgLVksjhdy gkfu MkVk osQ fo'ys"k.k] tksf•e fu;a=k.k ,oa Lo&fuèkZkj.k identifying, measuring, monitoring and controlling/ mitigating
loZs{k.k (vkjlh,l,) egRoiw.kZ tksf•e lwpdksa (osQvkjvkbZ) vkSj the operational risk by analyzing historical loss data, Risk
ifjn`';&fo'ys"k.k vkfn }kjk ifjpkyu tksf•e dh igpku] ekiu] Control & Self-Assessment Surveys (RCSAs), Key Risk
fuxjkuh vkSj fu;a=k.k@'keu dj jgk gSA fofoèk Lrjksa ij MsVk laxzg ,oa Indicators (KRIs) and Scenario Analysis etc. Bank has also
introduced an online OpRisk Solution under Enterprise
çcaèk lwpuk ç.kkyh osQ fofHk igyqvksa dk è;ku j•us osQ fy, cSad
wide Data Warehouse Project and placed it on central
us ,aVjizkbt okbM MsVk os;jgkml ifj;kstuk osQ varxZr osQaæh; loZj server to take care of various aspects of data capturing and
ij vkWuykbu ifjpkyu tksf•e lekèkku dk Hkh vkjaHk fd;k gSA Management Information System (MIS) at various levels.
cSad osQ ikl ,d O;kid vkrafjd iwath i;kZI;rk ewY;kadu izfØ;k Bank has in place a comprehensive ICAAP policy updated
(vkbZlh,,ih) uhfr gS ftls okf"kZd :i ls vn~;ru fd;k tkrk gS vkSj annually and Internal Capital Adequacy Assessment
vkbZlh,,ih nLrkost ftls vèkZ okf"kZd vkèkkj ij 'kh"kZ çcaèku dks çLrqr Process (ICAAP) document which is being put up to Top
fd;k tk jgk gSA vkbZlh,,ih fiyj&I vkSj fiyj&II nksuksa tksf•eksa dh Management on semi-annual basis. ICAAP addresses both
ns•js• djrk gS rFkk cSad dks gksus okys fofHk tksf•eksa osQ çHkko ij lexz the Pillar-I and Pillar-II risks and to have a holistic view of
impact of various risks which the bank is exposed to, an
n`f‘ j•us osQ fy, fofHk tksf•eksa dks ekius@ewY;kadu djus dh çfØ;k dh
exercise is carried out to quantify / assess various risks. The
tkrh gSA tksf•e ewY;kadu vkSj çcaèku çfØ;k dks vkbZlh,,ih nLrkostksa risk assessment & management processes are covered
esa foLrkj ls 'kkfey fd;k x;k gSA ;g nLrkost+ ,dy vkSj lesfdr nksuksa at length in the ICAAP document. The document is being
vkèkkj ij rS;kj fd;k tk jgk gSA prepared on both solo and consolidated basis.
ftu çeq• {ks=kksa esa cSad dk ,Dlikstj gS] ogka dksfoM osQ ncko osQ A separate stress testing exercise was conducted to assess
çHkko dk vkdyu djus osQ fy, ,d vyx ncko ijh{k.k vH;kl the impact of COVID stress on major sectors in which Bank
vk;ksftr fd;k x;k FkkA has an exposure.
Regulatory Guidelines: Bank has adopted Standardized
fu;ked fn'kkfunZs'k% cSad us csly III osQ varxZr tksf•e Hkkfjr
Approach for Credit Risk, Standardized Duration Approach
vkfLr;ksa (vkjMCY;w,) dh x.kuk osQ fy, ½.k tksf•e gsrq ekudhÑr
for Market Risk and Basic Indicator Approach for Operational
n`f‘dks.k] cktkj tksf•e gsrq ekudhÑr vofèk n`f‘dks.k vkSj ifjpkyu Risk for computation of Risk Weighted Assets (RWA) under

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tksf•e gsrq ewy laosQrd n`f‘dks.k dks viuk;k gSAtksf•e vfHk'kklu Basel III. Risk governance is affected through deployment
fofHk uhfr;ksa osQ ifjfu;kstu osQ ekè;e ls çHkkfor gksrk gS tks fd of various policies which are in sync with Reserve Bank of
Hkkjrh; fjtoZ cSad fn'kkfunZs'kksa osQ vuq:i gSaA India (RBI) guidelines.
Bank also plans to migrate to advanced approaches for
cSda dh ;kstuk ½.k] cktkj vkSj ifjpkyu tksf•e osQ fy, vkjMCY;w,@ computation of RWA / Capital charge for Credit, Market and
iwt
a h çHkkj dh x.kuk osQ fy, mÂr n`f‘dks.k viukus dh gS] tks fu;ked Operational Risks subject to approval from the regulator.
ls vuqeksnu çkIr gksus osQ vèkhu gSA cSd a igys ls gh ½.k tksf•e Bank is already under parallel run for Foundation Internal
gsrq iQkmaM's ku vkarfjd jsfVax vkèkkfjr n`f‘dks.k (,iQvkbZvkjch) rFkk Rating Based (FIRB) approach for Credit Risk and The
ifjpkyu tksf•e gsrq ekudhÑr n`f‘dks.k (Vh,l,) ,oa mÂr ekiu Standardized Approach (TSA) & Advanced Measurement
n`f‘dks.k (,,e,) dks viukus osQ lekukarj lapyu esa gSA gkykafd] Approach (AMA) for Operational Risk. However, TSA and
ifjpkyu tksf•e osQ fy, Vh,l, vkSj ,,e, dks vc Hkk- fj- cS-a }kjk AMA for Operational Risk have now been discontinued by
can dj fn;k x;k gSA cSd a =kSekfld vkèkkj ij Hkkjrh; fjtoZ cSd a dks RBI. Bank is reporting its capital and RWA as per FIRB to
,iQvkbZvkjch osQ vuqlkj viuh iwt a h vkSj vkjMCY;w, dh fjiksVZ djrk RBI on quarterly basis. Bank has submitted a formal Letter
gSA cSd
a us cktkj tksf•e gsrq vkarfjd ekWMy n`f‘dks.k (vkbZ,e,) rFkk of Intent for adoption of Internal Models Approach (IMA) for
½.k tksf•e gsrq mÂr vkarfjd jsfVax vkèkkfjr (,vkbZvkjch) n`f‘dks.k Market risk and Advanced Internal Rating Based (AIRB)
dks viukus gsrq vkSipkfjd vk'k; &i=k Hkh çLrqr fd;k gSA bl lacèa k approach for Credit Risk. Necessary actions required in this
esa lHkh vko';d dkjZokbZ vkjEHk dh tk pqdh gSA regard have been initiated.

cSad Hkk- fj- cSa- osQ çk:i fn'kkfunZs'kksa osQ vuqlkj frekgh vkèkkj ij Bank is calculating Expected Credit Loss (ECL) under Indian
Hkkjrh; ys•k ekud (Hkkjr,,l) osQ rgr vuqekfur ½.k gkfu Accounting Standard (Ind AS) as per the draft guidelines of
(bZlh,y) dh x.kuk dj jgk gS vkSj blosQ ifj.kke fuèkZkfjr ijiQksekZ RBI on quarterly basis and the results are submitted to RBI
ij Hkk- fj- cSa- dks çLrqr fd, tkrs gSaA on prescribed Proforma.

cSad }kjk iwath ij tksf•e lek;ksftr çfrykHk (vkj,vkjvkslh) Bank has developed Risk Adjusted Return on Capital
ÚseodZ cuk;k x;k gS_ ;g cSad dks çR;sd ½.k çLrko osQ fy, (RAROC) framework which provides Bank with a single
iwath ij çfrykHk dh rqyuk osQ fy, ,dy LosQy çnku djsxk] ftlls scale for comparing the return on capital for each credit
½.k lacaèkh fu.kZ; fy, tk losQaxsA ;g O;olk; osQ Kkr tksf•eksa osQ proposal to enable credit decisions. It shall help in providing
vuq:i çfrykHk miyCèk djkus esa lgk;d gksxk] ftlls laLFkk dk returns commensurate with the risk perceived of the
vfèkdre ewY;oèkZu gksxkA business thereby maximizing the value of the organization.
Major Initiatives undertaken: Bank has started monitoring
vU; çeq• igysa% cSad us vius iQhYM fu;a=kd dk;kZy;ksa osQ
risk-adjusted performance of controlling offices at field to
tksf•e&lek;ksftr dk;kZs dh fuxjkuh vkjEHk dj nh gSA iQhYM çeq•ksa
generate healthy economic returns, setting self-targets for
dks ijke'kZ gS fd mPp vkfFkZd fjVuZ l`ftr djus] oqQy ½.k tksf•e
Total Credit Risk Weighted Assets/Total credit exposure
Hkkfjr vkfLr;ksa@oqQy ½.k tksf•e vuqikr ,oa vkjMCY;w, vuqikr
esa o"kZ&nj&o"kZ vkèkkj ij fujarj deh ykus osQ fy, Lo;a gh y{; ratio and achieve consistent reduction in RWA ratio on year-
fuèkZkfjr djsaA on-year basis.

eè;orhZ vofèk osQ nkSjku çfrowQy lekpkjksa@?kVukvksa osQ çHkko dks In order to capture the impact of adverse news/events during
ntZ djus osQ fy,] cSad us xfr'khy jsfVax ekWMy is'k fd;k gSA blls intervening period, the bank has introduced Dynamic Rating
mèkkjdrZk dh fiQj ls jsfVax gksxh vkSj mlosQ vuqlkj ewY; fuèkZkj.k Model. It will lead to re-rating of the borrower & revision of
esa la'kksèku gksxkA pricing accordingly.

cSad us LVªsl ijh{k.k osQ fy, çeq• tksf•e osQ :i esa ifjpkyu Bank has expanded the scope of its stress testing policy to
tksf•e dks 'kkfey djus osQ fy, viuh LVªsl ijh{k.k uhfr osQ nk;js include operational risk as major risk for stress test. Stress
dk foLrkj fd;k gSA LVªsl ijh{k.k =kSekfld varjky ij fd, tkrs gSa tests are undertaken at quarterly intervals and results
vkSj ifj.kke lacafèkr lfefr;ksa osQ le{k çLrqr fd, tkrs gSaA fofHk placed to respective committees. Stress test for various
lewg bdkb;ksa osQ fy, LVªsl ijh{k.k vkSj iSjsaV cSad ij muosQ çHkko group entities and their impact on the parent Bank are also
dk Hkh fo'ys"k.k fd;k tk jgk gSA being analyzed.

vuq"kafx;ksa vkSj fons'kh 'kk•kvksa ij è;ku osQfUær djus osQ vfrfjDr Bank has further strengthened its Group Risk Monitoring
cSad us ,lksfl,V~l ({ks=kh; xzkeh.k cSadksa lfgr) rFkk la;qDr mn~;eksa by extending the group risk assessment and performance
osQ lewg tksf•e ewY;kadu vkSj dk;Zfu"iknu fo'ys"k.k osQ foLrkj }kjk analysis of associates (including RRBs) and Joint ventures
vius lewg tksf•e fuxjkuh dks vkSj lqn`<+ fd;k gSA lewg tksf•e (JVs) in addition to focusing on subsidiaries and overseas
uhfr fijkfeM n`f‘dks.k ij vkèkkfjr gS tks 'kh"kZ ij tksf•e ogu {kerk branches. Group risk policy is based on pyramid approach
osQ lkFk vkjEHk gksrk gS vkSj 'kklu] çfØ;kvksa vkSj çcaèku fjiksfVZax starting with risk appetite at top and progressing through,
osQ ekè;e ls çxfr djrk gSA Governance, Processes and Management reporting.
cSad us çfr’k tksf•e dh fuxjkuh dh viuh çfØ;k dks çfr’k tksf•e Bank has made its process of monitoring reputation risk
çcaèku uhfr esa fVªxj ?kVukvksa dh nSfud fuxjkuh }kjk O;kid cuk comprehensive by daily monitoring of trigger events in

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fn;k gS vkSj vfèkd etcwr tksf•e oSQIpfjax osQ fy, vius çfrf’r Reputational Risk Management Policy and also updating
tksf•e ewY;kadu <kaps dks Hkh vn~;ru dj jgk gSA bu fVªxj ?kVukvksa its reputational Risk Assessment framework for more
dk fo'ys"k.k LVsIl fMVsfyax desVh osQ xBu vkSj fdlh Hkh fVªxj robust risk capturing. These trigger events are analysed for
ikWbaV rd igq¡pus dh fLFkfr esa dh tkus okyh dkjZokbZ osQ lkFk lkFk initiation of crisis management along with steps detailing
committee composition and action to be taken in case any
ladV çcaèku dh 'kq#vkr osQ fy, fd;k tkrk gSA
trigger point is reached. 
ifjpkyu tksf•e osQ lacaèk esa lesfdr n`f‘dks.k j•us osQ fy,] cSad In order to have consolidated view of Operational Risk,
us vkjlh,l,] osQvkjvkbZ] MsVk gkfu vkSj vkbZVh tksf•e tSls igys Bank has developed Operational Risk Index framework by
ls miyCèk midj.kksa dks lesfdr djosQ ifjpkyu tksf•e lwpdkad consolidating already available tools like RCSA, KRI, Loss
<kapk rS;kj fd;k gSA Data & IT Risk.
osQokbZlh ij Hkk- fj- cSa- osQ funZs'kksa osQ vuqikyu esa cSadksa dks euh In compliance with RBI directions on KYC requiring banks
ykWfUMªax (,e,y) vkSj vkradoknh foÙkiks"k.k (Vh,iQ) tksf•e to carry out Money Laundering (ML) and Terrorist Financing
ewY;kadu djus dh vko';drk gS] cSad us ,e,y osQ tksf•e vkèkkfjr (TF) risk assessment, Bank has developed methodology for
vkadyu vkSj Vh,iQ tksf•e osQ fy, dk;Zç.kkyh rS;kj dh gSA Risk Based Assessment of ML & TF Risk.

cSad us dkWikZsjsV dk;Zky; osQ fofHk çHkkxksa }kjk ekud ifjpkyu Bank has adopted the best practices like preparation/
çfØ;k (,lvksih) dks rS;kj djus@vn~;ruhdj.k tSlh lokZsÙke updation of Standard Operating Procedures (SOP) by
different divisions of corporate office and dissemination of
i¼fÙk;ksa dks viuk dj rFkk ifjpkyu tksf•e laLÑfr dks c<+kus
risk culture by constituting committees namely ‘CONTROL’
osQ fy, iQhYM fu;a=kd dk;Zky;ksa esa ¶oaQVªksy (CONTROL) and ‘JAGROC’ at controlling offices in the field to inculcate
rFkk ¶JAGROC¸ tSlh lfefr;ka LFkkfir djosQ ifjpkyu tksf•e operational risk culture.
laLÑfr dk çlkj fd;k gSA
In order to perform various risk functions in a more
fofHk tksf•e dk;ksZa dks vfèkd lajfpr rjhosQ ls djus osQ fy,] vkSj structured way, and to sensitize staff on various aspects
tksf•e çcaèku osQ fofHk igyqvksa ij deZpkfj;ksa dks lfØ; djus osQ of Risk Management, a risk vertical named Zonal Risk
fy,] lHkh vapy osQaæksa esa vapy tksf•e çcaèku d{k (tsMvkj,elh) Management Cell (ZRMC) has been established at all Zonal
uked ,d tksf•e ofVZdy dh LFkkiuk dh xbZ gSA ;g jsfVax xq.koÙkk Centres. The same shall help in maintaining rating quality
cuk, j•us vkSj jsfVax osQ lqpk: forj.k] xq.kkRed ½.k ewY;kadu and smooth dispensation of ratings, Qualitative Credit
vkSj fuxjkuh] ​​tksf•e i{k dh leh{kk] ifjpkyu tksf•e dh igpku] Assessment and monitoring, Risk Side review, Identify,
analyse, evaluate, mitigate and monitor operational risk,
fo'ys"k.k] ewY;kadu] de djus vkSj fuxjkuh djus vkSj oqQ'ky fuxjkuh
and efficient monitoring.
esa lgk;rk djsxkA
dksfoM 19 egkekjh osQ nkSjku xzkgdksa dh lgk;rk osQ mik;% Measures to Support Customers during the COVID-19 Pandemic:

● fe;knh ½.k fdLrksa osQ Hkqxrku vkSj udnh ½.k (lhlh)@ ● Moratorium on payments for Term Loan installments and
vksojMªkÝV (vksMh) esa C;kt dh olwyh ij vfèkLFkxuA recovery of interest in Cash Credit (CC)/ Overdraft (OD).
Bank offered its customers a scheme to convert the
cSad us vius xzkgdksa dks 1 ekpZ] 2020 ls 31 vxLr] 2020 rd
interest charged on working capital facilities under
lhlh@vksMh osQ rgr dk;Z'khy iwath lqfoèkkvksa ij yxk, x, C;kt dks
CC/OD from 1st March, 2020 till 31st August, 2020 into
foÙkiksf"kr C;kt fe;knh ½.k (,iQvkbZVh,y) esa cnyus dh ;kstuk Funded Interest Term Loan (FITL), repayable upto
is'k dh gS] tks 31 ekpZ] 2021 rd pqdkus ;ksX; gSA ,iQvkbZVh,y ij 31st March, 2021. Interest on FITL is payable at same
C;kt mlh C;kt nj ij ns; gS tks xzkgd osQ lhlh@vksMh •krs ij ykxw rate of interest that is applicable on CC/OD account of
gksrk gSA vfxze osQ Js.kh@ çdkj osQ ckotwn fe;knh ½.k •krksa osQ the customer. Moratorium of interest and/or installments
iwjs iksVZiQksfy;ks osQ fy, C;kt vkSj@;k fd'rksa dk vfèkLFkxu 6 ekg to whole portfolio of term loan accounts irrespective of
osQ fy, vFkZkr 1 ekpZ] 2020 ls 31 vxLr] 2020 rd çnku fd;k category/type of advance have been provided for 6
x;k gS vkSj rnuqlkj ,sls lkofèk ½.kksa osQ fy, iquHkZqxrku vuqlwph months i.e. from 1st March, 2020 till 31st August, 2020
Hkh çnku dh xbZ gSA 'ks"k vofèk dks çHkkoh :i ls 6 eghus rd iwjs and accordingly the repayment schedule for such term
cksMZ esa LFkkukarfjr fd;k tk jgk gSA rnuqlkj ,sls eh;knh ½.kksa osQ loans as also the residual tenor is effectively being shifted
across the board by 6 months.
fy, iquHkZqxrku vuqlwph osQ lkFk&lkFk 'ks"k vofèk dks çHkkoh :i ls
6 eghus rd iwjs cksMZ esa varfjr fd;k tk jgk gSA ● Grant of ex-gratia payment of difference between
compound interest and simple interest for six months
● mèkkjdrZkvksa
dks Ng ekg osQ fy, pØo`f¼ C;kt vkSj lkèkkj.k to borrowers.
C;kt osQ chp varj osQ vuqxzg HkqxrkuA
The Government of India announced the Scheme for grant
Hkkjr ljdkj us 23 vDVwcj] 2020 dks fufnZ‘ ½.k •krksa (1 ekpZ] of ex-gratia payment of difference between compound
2020 ls 31 vxLr] 2020) esa mèkkjdrZkvksa dks Ng ekg osQ fy, interest and simple interest for six months to borrowers in
pØo`f¼ C;kt vkSj lkèkkj.k C;kt osQ chp varj osQ vuqxzg Hkqxrku specified loan accounts (1st March, 2020 till 31st August,
djus dh ;kstuk dh ?kks"k.kk dh gS] tks lacafèkr ½.knkrk laLFkkuksa 2020) on 23rd October, 2020, which mandates ex-gratia
payment to certain categories of borrowers by way of
}kjk 1 ekpZ] 2020 ls 31 vxLr] 2020 osQ chp dh vofèk osQ fy,
crediting the difference between simple interest and

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lkèkkj.k C;kt vkSj pØo`f¼ C;kt osQ chp varj dks ØsfMV djosQ compound interest for the period between 1st March, 2020
oqQN Jsf.k;ksa osQ mèkkjdrZkvksa dks vuqxzg jkf'k dk Hkqxrku djus dks to 31st August, 2020 by respective lending institutions.
vfuok;Z cukrk gSA rnuqlkj] 29 iQjojh] 2020 rd #-2 djksM+ rd Accordingly, Borrowers (MSME Loans, Retail Loans)
having facility upto Rs. 2 Crore as on 29th February, 2020
dh lqfoèkk okys mèkkjdrZkvksa (,e,l,ebZ ½.k] •qnjk ½.k) dks
has been given the benefit of ex-gratia payment.
vuqxzg Hkqxrku dk ykHk fn;k x;k gSA
Further, In view of the SC judgement dated 23rd March,
blosQ vykok] dksfoM egkekjh osQ eísutj C;kt NwV vkSj vU; 2021 in respect of Interest Waiver and other reliefs in the
jkgr osQ lacaèk esa lqçhe dksVZ osQ fnukad 23 ekpZ] 2021 osQ fu.kZ; wake of COVID pandemic and in accordance with the
dks è;ku esa j•rs gq, vkSj ¶dksfoM 19 fu;ked iSosQt dh lekfIr instructions of RBI circular dated 7th April, 2021 on "Asset
Classification and Income Recognition following the expiry
osQ i'pkr ifjlaifÙk oxhZdj.k vkSj vk; fuèkZkj.k** ij Hkkjrh;
of Covid 19 regulatory package", Bank has refunded
fjt+oZ cSad osQ ifji=k fnukad 7 vçSy] 2021 osQ vuqns'kkuqlkj] cSad the difference between compound interest and simple
us lHkh mèkkjdrZkvksa dks vfèkLFkxu vofèk osQ nkSjku yxk, x, interest charged during moratorium period to all borrowers
pØo`f¼ C;kt vkSj lkèkkj.k C;kt osQ chp osQ varj dks ykSVk fn;k irrespective of type and amount of loan/borrower as against
x;k pkgs muosQ ½.k dk çdkj vkSj jkf'k tks Hkh gks og @ mèkkjdrkZ the earlier benefit of ex-gratia payment of difference
ftldks 29 iQjojh] 2020 osQ vuqlkj 2 djksM+ ¹½.knk=kh laLFkkvksa between compound interest and simple interest for six
esa lHkh lqfoèkkvksa dk ;ksxº rd dh LohÑr lhek vkSj cdk;k months provided to specified borrower who have loan
accounts having sanctioned limits and outstanding amount
jkf'k osQ ½.k •krs okys fufnZ‘ mèkkjdrkZ dks Ng ekg osQ fy,
of not exceeding Rs. 2 crore [aggregate of all facilities with
pØo`f¼ C;kt vkSj lkèkkj.k C;kt osQ chp osQ varj osQ iwoZ&vuqxzg lending institutions] as on 29th February, 2020.
Hkqxrku dk iwoZ ykHk çnku fd;k x;k gSA
● COVID-19 Emergency Credit Facility (CECF)
● dksfoM&19 vkikrdkyhu ½.k lqfoèkk (lhbZlh,iQ) PNB COVID-19 Emergency Credit Facility (PNB-CECF)
cSad osQ ekStwnk xzkgdksa osQ fy, vLFkk;h rjyrk vlarqyu dks iwjk by way of Stand by Line of Credit Facility (DL/OD) was
introduced to meet the temporary liquidity mismatch
djus osQ fy, vkikrh ½.k O;oLFkk lqfoèkk (Mh,y@vksMh) osQ
for existing customers of Bank. Scheme was valid till
ekè;e ls ih,uch dksfoM&19 vkikrdkyhu ½.k lqfoèkk (ih,uch 30.09.2020.
& lhbZlh,iQ) 'kq: dh xbZ FkhA rFkk ;g ;kstuk 30@09@20 rd oSèk
● Resolution Framework for COVID-19 Related Stress
gSA
With the intent to facilitate revival of economy and
● dksfoM&19 lacafèkr ruko osQ fy, lekèkku ÚseodZ mitigate the impact of COVID 19 pandemic on the
ultimate borrowers, RBI has issued guidelines for
vFkZO;oLFkk osQ iqu#¼kj dks lqfoèkktud cukus vkSj vafre
providing a window under the Prudential Framework
mèkkjdrZkvksa ij dksfoM 19 egkekjh osQ çHkko dks de djus osQ bjkns to enable the lenders to implement a resolution plan in
ls] Hkk- fj- cSa- us çwMsaf'k;y ÚseodZ osQ rgr ,d foaMks çnku djus respect of eligible corporate exposures without change
ij fn'kkfunZs'k tkjh fd, gSa rkfd mèkkjnkrkvksa dks ykxw fufnZ‘ 'krksZa in ownership, and personal loans, while classifying such
osQ vèkhu] ,sls ,Dlikstj dks ekud osQ :i esa oxhZÑr djrs le;] exposures as Standard, subject to specified conditions.
LokfeRo esa ifjorZu osQ fcuk ik=k dkWikZsjsV ,Dlikstj vkSj O;fDrxr Accordingly, Bank approved policy for Resolution
½.kksa osQ lacaèk esa lekèkku ;kstuk dk dk;kZao;u djus gsrq l{ke fd;k Framework for COVID-19 related Stress to put in place
tk losQA rnuqlkj] dksfoM&19 ruko osQ dkj.k vLFkk;h leL;kvksa a transparent mechanism for restructuring of debts
dk lkeuk dj jgh laHkkfor O;ogk;Z laLFkkvksa osQ ½.kksa (O;fDrxr (including personal loans) of potentially viable entities
½.kksa lfgr) osQ iquxZBu osQ fy, ,d ikjn'khZ ra=k LFkkfir djus gsrq facing temporary problems due to COVID-19 Stress.
cSad us dksfoM&19 lacafèkr ncko osQ fy, lekèkku <kaps lacaèkh uhfr In particular, the policy framework aimed at preserving
dks eatwjh nh gSA fo'ks"k :i ls] uhfrxr <kaps dk mís'; O;ogk;Z viable units that are affected by COVID-19 stress and
bdkb;ksa dks lajf{kr djuk gS tks dksfoM&19 ruko ls çHkkfor gqbZ gSa minimize the losses to the creditors and other stake
vkSj ,d O;ofLFkr ,oa lefUor iquxZBu dk;ZØe osQ ekè;e ls le; holders by way of providing timely support through an
ij lgk;rk çnku djosQ ysunkjksa vkSj vU; fgrèkkjdksa dks gksus okys orderly and coordinated restructuring program.
uqdlku dks de djuk gSaA ● Resolution Framework For Covid-19-Related Stress
2.0 (Implemented In FY 2021-22)
● dksfoM&19 ls lacafèkr ruko 2-0 osQ fy, lekèkku <kapk
(foÙkh; o"kZ 2021&22 esa ykxw) The resurgence of COVID-19 pandemic in India and the
consequent containment measures to check the spread
Hkkjr esa dksfoM&19 egkekjh osQ iqu#RFkku vkSj egkekjh osQ çlkj dks of the pandemic had impacted the recovery process and
jksdus osQ fy, ifj.kkeh jksdFkke mik;ksa us olwyh çfØ;k dks çHkkfor created new uncertainties. With the objective of alleviating
fd;k vkSj ubZ vfuf'prrk,a mRi dhaA O;fDrxr mèkkjdrZkvksa vkSj the potential stress to individual borrowers and small
NksVs O;olk;ksa osQ fy, laHkkfor ruko dks de djus osQ mís'; ls] businesses, RBI has announced vide their notification
vkjchvkbZ us viuh vfèklwpuk fnukad 05-05-2021 osQ ekè;e ls dated 05.05.2021 “Resolution Framework – 2.0: Resolution
¶lekèkku ÚseodZ & 2-0% O;fDr;ksa vkSj NksVs O;olk;ksa osQ dksfoM&19 of COVID-19 related stress of Individuals and Small
lacfa èkr ncko osQ lekèkku** dh ?kks"k.kk dh gSA rnuqlkj] cSd
a osQ cksMZ Businesses.” Accordingly, Bank has approved policy for
us ¶lekèkku ÚseodZ&2-0% O;fDr;ksa vkSj NksVs O;olk;ksa osQ dksfoM&19 “Resolution Framework – 2.0: Resolution of COVID-19
lacfa èkr ncko osQ lekèkku** osQ fy, uhfr dks eatjw h nh gSA related stress of Individuals and Small Businesses”.

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th- vkarfjd fu;a=k.k ç.kkyh g. Internal Control System

i. ½.k ys•kijh{kk ,oa leh{kk i. Credit Audit and Review

foÙkh; o"kZ 2020&21 osQ nkSjku] lHkh ?kjsyw ,oa fons'kh nksuksa During FY 2020-21, Credit Audit has been undertaken
for all eligible loan accounts both domestic and
rjg osQ ik=k ½.k •krksa gsrq ½.k ys•kijh{kk vkjaHk dh xbZ
overseas. In terms of LRM Policy, during FY 2020-
FkhA ,yvkj,e uhfr osQ lanHkZ esa] o"kZ 2020&21 osQ nkSjku] cSad
21, the coverage of audit is 55.79 per cent of Bank’s
osQ fuoy ekud ½.k dk 55-79» ys•kijh{kk dk laHkkfor
net standard credit as against RBI and Bank’s policy
dojst gS] tksfd ,d o"kZ esa vkjchvkbZ vkSj cSad dh uhfr dh
requirement of atleast 30 per cent to 40 per cent
vko';drk dk de ls de Øe'k% 30» ls 40» gSA cSad us
respectively in a year. The Bank has also started the
ØsfMV vkWfMV vkWuykbu dk;ZØe (ØsfMV vkWfMV ekWM~;wy)
process of Credit Audit Online Program (Credit Audit
dh çfØ;k Hkh vkjaHk dh gS tksfd ½.k ys•kijh{kk dk ,d
Module) which is a paperless, effective, accurate and
isijysl] çHkkoh] lVhd vkSj le; cpkus okyk lkèku gSA
time saving tool of Credit Audit.
ii. vkarfjd ys•kijh{kk
ii. Internal Audit
foÙkh; o"kZ 2020&21 osQ nkSjku] o"kZ osQ nkSjku tksf•e vkèkkfjr
vkarfjd ys•k ijh{kk (vkjchvkbZ,) vkWulkbV vkjchvkbZ, During FY 2020-21, Risk Based Internal Audit (RBIA)
osQ fy, 9658 'kk•kvksa@bdkb;ksa esa vk;ksftr dh xbZ FkhA was commenced/conducted in 9658 branches/ units
lwpuk lqj{kk (vkbZ,l) ys•k ijh{kk 236 dk;Zky;@bdkb;ksa esa programmed for onsite RBIA. Information Security (IS)
vk;ksftr dh xbZA foÙkh; o"kZ 2020&21 esa 1947 'kk•kvksa@lsok Audit was conducted in 236 office/ units. Concurrent/
bdkbZ;ksa esa leorhZ@lrr ys•kijh{kk dh xbZ] tks vkarfjd@cká Continuous audit was conducted in 1947 branches/
ys•kijh{kdksa (lh, iQeZ rFkk lwphc¼ lsokfuo`Ùk vfèkdkjh) service units in FY 2020-21, by Internal/External Auditors
}kjk leorhZ ys•kijh{kk vkarfjd ys•k ijh{kdksa }kjk leorhZ (CA Firms & Empanelled Retired Officers), covering
ys•kijh{kk osQ vèkhu Fkh tksfd fnukad 31-03-2020 rd cSad 61.95 per cent of the total business of the Bank as at
osQ oqQy dkjksckj dk 61-95 izfr'kr doj djrh gSA lHkh
31.03.2020 All branches were subject to revenue audit.
'kk•k,¡ jktLo ys•k ijh{kk osQ vèkhu FkhaA
foÙkh; o"kZ 2020&21 osQ nkSjku dh xbZ uohure xfrfofèk;ka Latest activities and development/ new initiatives
vkSj fodkl@ubZ igy% taken during FY 2020-21:

● vkarfjd ys•kijh{kk ç.kkyh esa fu"i{krk] oLrqfu’rk] ikjnf'kZrk ● Internal audit functions of amalgamated PNB and Offsite
vkSj uohurk ykus osQ fy, lekesfyr ih,uch dh vkarfjd Surveillance System (OSS), have been automated
ys•kijh{kk ç.kkyh vkSj vkWiQlkbV fuxjkuh ç.kkyh (vks,l,l) through an online application i.e. eTHIC to bring out
dks vkWuykbu ,fIyosQ'ku vFkZkr eTHIC osQ ekè;e ls fairness, objectivity, transparency and innovation in the
Lopkfyr fd;k x;k gSA Internal Audit System.
● blosQ vykok cSad us cSad Lrj ij ,sls tksf•e dks de djus ● Further the Bank has formed a dedicated unit of Offsite
osQ fy, lhch,l dk mi;ksx djosQ vkSj çèkku dk;Zky; esa Surveillance Unit for undertaking transactions review on
MsVk Mai fo'ys"k.k osQ }kjk fujarj vkèkkj ij ysunsu dh leh{kk
continuous basis by using CBS Data and undertaking
djus osQ fy, vkWiQlkbV fuxjkuh bdkbZ :ih ,d lefiZr
data dump analysis at Head Office to mitigate such risk
bdkbZ dk xBu fd;k gSA ;g cSad dh ys•kijh{kk vkSj fujh{k.k
ç.kkyh esa ,d O;ofLFkr lqèkkj yk,xkA at Bank level. This shall bring a systemic improvement in
Audit & Inspection system of the Bank.
iii. vius xzkgd dks tkfu, (osQokbZlh)@èku 'kksèku fuokj.k
(,,e,y) iii. Know Your Customer(KYC)/Anti Money Laundering
(AML)
cSd
a us cksMZ }kjk vuqeksfnr rFkk vius xzkgd dks tkfu,
(osQokbZlh) ikjn'kZhZ uhfr viukbZ gS rkfd lHkh 'kk•kvks@ The Bank has put in place a Board approved and
dk;Zky;ksa }kjk u, xzkgdksa rFkk ekStnw k xzkgdksa osQ lkFk ysunsu transparent ‘Know Your Customer’ (KYC) Policy, for
djrs le; budk d<kbZ ls vuqikyu fd;k tk losQA osQokbZlh ensuring meticulous compliance by all Branches/Offices,
ls lacfUèkr fofHk ekunaMks ij vkjchvkbZ osQ fn'kkfunZ's kksa tSls while dealing with new as well as existing customers on
osQokbZlh vn~;ruhdj.k] ykHkkFkhZ Lokfe;ksa dh igpku] ;wlhvkbZlh different parameters such as KYC Updation, Identification
vkfnA ekStnw k osQokbZlh fn'kkfunZ's kksa osQ lkoèkkuhiwod
Z vuqikyu of Beneficial Owners, UCIC etc. For strict compliance of
extant KYC guidelines, CASA Back offices have been
osQ fy,] cpr vkSj pkyw •krksa dks osQæa hÑr :i ls •ksyus osQ
established for centralized opening of Savings & Current
fy, dklk cSd vkWfiQl LFkkfir fd, x, gSAa lkFk gh] xzkgd
accounts. Further, Document Management System
nLrkostksa osQ fMftVyhdj.k osQ fy, nLrkost+ çcaèku ç.kkyh
(DMS) has been procured for digitalization of customer
(Mh,e,l) dh •jhn dh xbZ gSA
documents.
èku 'kksèku osQ ifjçs{k esa xzkgd osQ ysunsu dh fuxjkuh osQ For monitoring of customer transactions from money
fy,] cSd a us iQjhnkckn esa ,d osQæa hÑr ,,e,y izdks"B dh laundering perspective, Bank has established a
LFkkiuk dh gS tks iwjs cSd
a osQ fy, ,,e,y vyVZ dh fuxjkuh Centralized AML Cell at Faridabad which monitors AML

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Annual Report

djrk gSA vkWuykbu@vkWiQykbu çf'k{k.k dk;ZØeksa vkSj vkWulkbV alerts for the whole Bank. The field level staff is regularly
laons hdj.k dk;Z'kkykvksa osQ ekè;e ls iQhYM Lrj osQ deZpkfj;ksa updated / sensitized on KYC / AML matters through
dks osQokbZlh@,,e,y ekeyksa ij fu;fer :i ls vn~;ru@ online/ offline training programs and onsite sensitization
tkx:d fd;k tkrk gSA workshops.

iv. çcaèk ys•kijh{kk iv. Management Audit

cSad osQ ikl vius ç'kklfud dk;Zky;ksa dk ys•k ijh{k.k Our Bank has prescribed Risk Based Management Audit
djus osQ fy, ,d tksf•e vkèkkfjr çcaèku ys•k ijh{kk (RBMA) system for conducting audit of its administrative
(vkjch,e,) ç.kkyh gSA offices.
ys•k ijh{kk cksMZ }kjk fofèkor vuqeksfnr tksf•e VsEiysV~l The audit is based on Risk Templates and risk profiles duly
rFkk tksf•e çksiQkby ij vkèkkfjr gS tks ç'kklfud dk;kZy;ksa approved by Board to capture risk perceptions inherent
osQ dk;Zdykiksa osQ fofHk {ks=kksa esa fu.kZ; ysus dh çfØ;k] in various areas of functioning of administrative offices
lapkj ç.kkyh] oqQ'ky lalkèku mi;ksx] y{;ksa dks çkIr djus including decision making process, communication
osQ fy, mi;ksx fd, tkus okys lkèku vkfn tSlh fofHk {ks=kksa system, efficient resource utilization, ways and means
osQ dk;kZao;u esa ekStwn tksf•e èkkj.kkvksa dks oSQIpj djus osQ
used to achieve the goals etc. All administrative offices
fy, cSad }kjk rS;kj fd;k x;k gSA de tksf•e okys rFkk lHkh
çèkku dk;kZy; osQ çHkkxksa dks NksM+dj] ftudk nks o"kZ esa ,d under the scope of RBMA are audited on annual basis
ckj vkWfMV fd;k tkrk gS] vkjch,e, osQ varxZr vkus okys except low risk rated offices and all HO Divisions, which
lHkh ç'kklfud dk;Zky;ksa dh o"kZ esa ,d ckj ys•k ijh{kk dh are subject to audit once in two years, HO Divisions of
tkrh gSA mPp tksf•e jsfVax okys ç-dk- çHkkxksa dh okf"kZd High Risk rating are audited on yearly basis.
vkèkkj ij ys•kijh{kk dh tkrh gSA
During the year 2020-21, based on approved Annual
o"kZ 2020&21 osQ nkSjku] vuqeksfnr okf"kZd ys•kijh{kk ;kstuk Audit Plan, Bank conducted management audit of 115
osQ vkèkkj ij cSad }kjk 115 dk;Zky;ksa ftlesa 84 eaMy offices comprising 84 Circle Offices, 13 Zonal Offices, 4
dk;Zky;ksa] 13 vapy dk;Zky;ksa] 4 vapy ys•kijh{kk dk;Zky;ksa] Zonal Audit Offices, 9 Regional Rural Banks, 1 Central
9 {ks=kh; xzkeh.k cSadksa] 1 osQUæh; LVkiQ dkWyst] iz- dk- dk 1 Staff College, 1 HO Division, 1 Domestic Subsidiaries
izHkkx 1 ?kjsyw vuq"kaxh vkSj 2 fons'kh vuq"kaxh dk;Zky;ksa dh
and 2 Overseas Subsidiaries.
Hkh çcaèku ys•kijh{kk dh xbZA
v. Vigilance
v. lrdZrk
Bank believes that an organisation is only as strong
cSad dk ekuuk gS fd ,d laxBu mruk gh etcwr vkSj
and honest as its people. The employees are the
bZekunkj gksrk gS] ftruk mlosQ deZpkjhA deZpkjh laxBu dk
face of the organisation and the Bank assures all its
psgjk gksrs gSa vkSj cSad vius lHkh fgrèkkjdksa dks vk'oLr
stakeholders that the entire team is committed to work
djrk gS fd cSad dh iwjh Vhe lHkh çdkj osQ vkfèkdkfjd
with integrity and probity in all types of official dealings
dkjksckj vkSj vkpj.k esa lR;fu’k vkSj bZekunkjh osQ lkFk dke
and demeanors.
djus osQ fy, çfrc¼ gSA
Despite the challenges of amalgamation of two PSBs,
nks lkoZtfud {ks=k osQ cSd a ksa vFkZkr bZvkschlh vkSj bZ;,w uvkbZ] viz. eOBC and eUNI, as also continued disruptions on
osQ lekesyu dh pqukSfr;ksa osQ ckotwn] lkFk gh o"kZ osQ nkSjku account of COVID-19 pandemic during the year, the
dksfoM&19 egkekjh osQ dkj.k fujarj O;oèkku osQ dkj.k] foÙkh; disposal of Vigilance Cases was 65 per cent during the
o"kZ 2020&21 osQ nkSjku lrdZrk ekeyksa dk fuiVku 65 çfr'kr FY 2020-21, showing the largest disposal during the last
jgk] tks fd fiNys rhu o"kksaZ osQ nkSjku lcls cM+k fuiVku n'kZkrk three years. Backed by prudent examination and initiatives
gSA foosdiw.kZ tkap vkSj lrdZrk ç'kklu esa n{krk osQ fy, rolled out for efficiency in vigilance administration, the
'kq: dh xbZ igyksa osQ leFkZu es]a fiNys oqQN o"kksasZ ls lrdZrk number of cases with vigilance overtone are continuously
vksojVksu okys ekeyksa dh la[;k yxkrkj ?kV jgh gS vkSj foÙkh; decreasing from the past few years and has come down
o"kZ 2020&21 esa ;g ?kVdj 17-17 çfr'kr gks xbZ gSA to 17.17 per cent in FY 2020-21.

lkFk gh] cSad us xq.kkRed vkSj oqQ'ky lrdZrk ç'kklu osQ fy, Also, the Bank has initiated and rolled out many tech
dbZ rduhdh vkèkkfjr lekèkku çkjEHk fd, x, gSaA ¶LVkiQ based solutions, for qualitative and efficient Vigilance
tokcnsgh ekeyksa dh VªSfoaQx vkSj fuxjkuh¶ (Vh,e,l,lh) Administration. A “Tracking and Monitoring of Staff
iksVZy fodflr fd;k x;k vkSj ftldk mn~?kkVu ekuuh; Accountability Cases” (TMSAC) portal has been
lrdZrk vk;qDr }kjk lrdZrk tkx:drk lIrkg 2020 osQ nkSjku developed and inaugurated by Hon’ble Vigilance
Commissioner during the Vigilance Awareness week
fd;k x;kA bl iksVZy dks vfHkys•ksa dh igpku osQ fy, ekuo 2020. This portal has been integrated with Human
lalkèku çcaèku ç.kkyh (,pvkj,e,l) osQ lkFk ,dhÑr fd;k Resource Management System (HRMS) for identification
x;k gS vkSj bls lhch,l osQ lkFk ,dhÑr fd;k tk jgk gSA of records and is being integrated with CBS. This portal
;g iksVZy fVªxj fcanq ls rkfdZd fu"d"kZ rd LVkiQ tokcnsgh offers tracking, monitoring, MIS reporting and supervising
of staff accountability cases from trigger point to logical
ekeyksa dh VªSfoaQx] fuxjkuh] ,evkbZ,l fjiksfVZax vkSj i;Zos{k.k
conclusion.
çnku djrk gSA

65
 Annual Report

cSd a dk ekuuk gS fd jksdFkke bykt ls csgrj gS vkSj bl The Bank believes that Prevention is better than Cure
fn'kk esa cSd a us fuokjd lrdZrk mik;ksa dks c<+k;k gS] pkgs og and in this direction, the Bank has augmented the
çf'k{k.k] dkS'ky fueZk.k gks ;k lrdZrk tkx:drk lIrkg dk preventive vigilance measures, be it training, skill building
ikyu gksA çf'k{k.k i¼fr esa vkewy pwy cnyko fd;k x;k gSA or observance of Vigilance Awareness Week. There has
çf'k{k.k d{k esa cSB dj çf'k{k.k ysus osQ LFkku ij vkWuykbu been a paradigm shift in the training methodology. The
emphasis has shifted from classroom training to the online
çf'k{k.k ij tksj fn;k x;k gSA çcaèku çf'k{kqvksa osQ fy, baMD'ku training. Preventive Vigilance sessions have also been
Vªfs uax vkSj eè;&O;olk;h çf'k{k.k dk;ZØeksa esa fuokjd lrdZrk introduced in the Induction for Management Trainees
l=k Hkh 'kq: fd, x, gSAa lekesfyr bdkbZ esa lrdZrk dk;ksaZ ij and mid-career training Programmes. In order to have
csgrj le> vkSj Li‘rk osQ fy,] ih,uch lrdZrk fu;ekoyh better understanding and clarity on vigilance functions in
dks osQæa h; lrdZrk vk;ksx (lhohlh) fu;ekoyh 2017 vkSj amalgamated entity, the PNB vigilance manual has been
fiNys nks o"kksaZ esa tkjh lhohlh osQ ijke'kZ] Mh,iQ,l&,evks,iQ updated in the light of Central Vigilance Commission
osQ funZ's kks]a osQ vkyksd esa vn~;ru fd;k x;k gSA (CVC) manual 2017 and directives, advices of CVC, DFS
– MOF issued in the last two years .
cSad dk lrdZrk foHkkx ,d bZ&if=kdk] ¶ih,uch fofty**
çdkf'kr djrk gSA lrdZrk foHkkx us lapkyu esa n{krk gsrq The Vigilance Department of the Bank has been publishing
egRoiw.kZ eqíksa osQ ckjs esa xgu tkx:drk osQ fy, LVkiQ osQ an e-magazine, “PNB Vigil”, and is conducting online monthly
fy, fuokjd lrdZrk ij vkWuykbu fDot+ dk vk;kstu Hkh quiz on preventive vigilance for staff for deeper awareness
'kq: dj fn;k gS] ftlls xzkgdksa dh larqf‘ esa o`f¼ vkSj laxBu of issues of importance leading to efficiency in operations
esa csgrj vuqikyu laLÑfr fodflr gks jgh gSA and thereby adding value to the customer satisfaction and
better compliance culture in the organisation.
lrdZrk tkx:drk lIrkg (oh,MCY;w) 2020 dks 27 vDVwcj]
2020 ls 2 uoacj] 2020 rd ^^lrdZHkkjr&le`¼Hkkjr^^ The Vigilance Awareness Week (VAW) 2020 was observed
(Vigilant India; Prosperous India) dh Fkhe ij euk;k from 27th October, 2020 to 2nd November, 2020 with theme
Vigilant India, Prosperous India, to promote awareness and
x;k] rkfd lHkh LFkkuksa ij l{ke çkfèkdkfj;ksa }kjk le;&le;
enhance brand image of the Bank while ensuring adherence
ij tkjh ekStwnk dksfoM&19 dh jksdFkke lacaèkh fn'kkfunZs'kksa of extant COVID-19 prevention guidelines issued from time to
dk ikyu lqfuf'pr djrs gq, tkx:drk dks c<+kok fn;k tk time by the competent authorities at all locations. During the
losQ vkSj cSad dh czkaM :ih Nfo dks lqn`.k djuk lqfuf'pr VAW, total of 4,69,623 Integrity Pledges were administered
fd;k tk losQA lrdZrk tkx:drk lIrkg osQ nkSjku] cSad by Bank and various awareness activities conducted which
}kjk oqQy 4]69]623 lR;fu’k 'kiFk fnykbZ xbZ vkSj fofHk includes 6,141 Gram Sabhas, 1,296 Awareness Walks
tkx:drk xfrfofèk;ksa dk vk;kstu fd;k x;k ftlesa 6]141 and 5,372 Online Quizzes and various online awareness
xzke lHkk,a] 1]296 tkx:drk okd vkSj 5]372 vkWuykbu activities at Schools and Colleges. Further, 5 Ambulances
fDot+ rFkk LowQyksa vkSj dkWystksa esa fofHk vkWuykbu tkx:drk were also donated and 216 sanitization machines were
xfrfofèk;ka 'kkfey gSaA lkFk gh] 5 ,Ecqysal Hkh nku dh xbZa installed at various places as part of Corporate Social
vkSj fuxfer lkekftd mÙkjnkf;Ro osQ rgr fofHk LFkkuksa ij Responsibility.
216 lSfuVkbts'ku e'khusa yxkbZ xbZaA vi. Right to Information Act
vi. lwpuk dk vfèkdkj vfèkfu;e During the period 1st April, 2020 to 31st March, 2021, the
01 vçSy 2020 ls 31 ekpZ 2021 osQ chp cSd a dks 8074 vkosnu Bank received 8,074 applications and provided requisite
çkIr gq, ftuesa ls 5693 vkosnuksa esa ekaxh xbZ tkudkjh çnku dj information to 5,693 applicants while 1967 applications
nh xbZ tcfd 1967 vkosnuksa osQ lacèa k esa ;g ik;k x;k fd muosQ were found exempted. Under the provision of the Act, 414
mÙkj çnku djus ls NwV çkIr gSA vfèkfu;e osQ çkoèkkuksa osQ varxZr applications were outstanding as on 31st March, 2021 for
disposal, which were subsequently disposed off within
31 ekpZ 2021 rd 414 vkosnu fuLrkj.k gsrq 'ks"k Fks ftUgsa ckn
the prescribed timeframe.
esa fuèkZkfjr vofèk esa fuLrkfjr dj fn;k x;kA
h. Discussion on Financial performance with respect to
,p- ifjpkyuxr fu"iknu osQ lanHkZ esa foÙkh; fu"iknu ij ppZk operational performance
ekpZ] 2021 osQ var rd] ldy oSf'od vfxze 7]39]407 As at the end of March, 2021, Bank’s Gross Global Business
djksM+ #i;s vkSj ldy oSf'od tek 11]06]332 djksM+ #i;s stood at Rs. 18,45,739 Crore with Gross Global Advances
osQ lkFk cSad dk ldy oSf'od dkjksckj 18]45]739 djksM+ at Rs. 7,39,407 Crore and Gross Global Deposit at
#i;s jgkA pkyw vkSj cpr tek (dklk) 45-5 çfr'kr osQ ?kjsyw Rs. 11,06,332 Crore. Current and Saving Deposits (CASA)
dklk 'ks;j osQ lkFk 4]92]782 djksM+ #i;s jgkA blosQ lkFk] was at Rs. 4,92,782 Crore with domestic CASA share at
foÙkh; o"kZ 2020&21 esa 2022 djksM+ #i;s osQ 'kq¼ ykHk osQ 45.5 per cent. In addition, Bank’s Operating Profit was at
lkFk cSad dk ifjpkyu ykHk 22]980 djksM+ #i;s jgkA  Rs. 22,980 Crore with the Net Profit of Rs. 2022 Crore
for the FY 2020-21.
vkbZ- ekuo lalkèku@vkSn;~ ksfxd lacèa k esa vk, egRoiw.kZ cnyko i. Material Developments in Human Resources/Industrial
ftlesa fu;ksftr fd, x, deZpkfj;ksa dh tkudkjh 'kkfey gS Relations front including number of people employed
i- ekuo lalkèku çcaèku%
i. Human Resources Management:
deZpkfj;ksa dh oqQy la[;k % fuEufyf•r rkfydk esa nh xbZ
deZpkfj;ksa dh la[;k@deZpkjh ekpZ 2020 osQ osQoy ih,uch Total number of employees: Staff strength/Employees
given in the following table are for standalone PNB for
vkSj ekpZ 2021 esa lekesfyr ih,uch dh gS ftlesa lgk;d March 2020 and amalgamated PNB for March 2021
vuq"kafx;ksa esa çfrfu;qDr deZpkjh Hkh 'kkfey gSaA including those on deputation in the subsidiaries.

66
 Annual Report

laoxZ okj deZpkjh la[;k Cadre wise Staff Strength

laoxZ ekpZ] 2020 ekpZ] 2021 March, 2020 March, 2021

la[;k oqQy LVkiQ la[;k oqQy LVkiQ Cadre % of Total % of Total
dk » dk » Number Number
Staff Staff
vfèkdkjh 31643 46-00» 52913 51-98» Officer 31643 46.00% 52913 51.98%
fyfid 20796 30-24» 29313 28-79» Clerks 20796 30.24% 29313 28.79%
vèkhuLFk deZpkjh Sub Staff
16342 23-76» 19576 19-23» 16342 23.76% 19576 19.23%
(ihVh,l lfgr) (incl. PTS)
oqQy 68781 100-0» 101802 100-0» Total 68781 100.0% 101802 100.0%

vkj{k.k uhfr Reservation Policy

cSad Hkkjr ljdkj }kjk vuqlwfpr tkfr] vuqlwfpr tutkfr ,oa vU; The Bank follows the reservation policy for SCs, STs and OBCs
fiNM+k oxZ osQ lacaèk esa le;&le; ij fuèkZkfjr vkj{k.k uhfr dk as prescribed by Government of India from time to time.
vuqlj.k djrk gSA
,llh@,lVh@vkschlh deZpkfj;ksa dh la[;k Strength of SC/ST/OBC Employees

laoxZ ekpZ] 2020 ekpZ] 2021 March, 2020 March, 2021

Cadre
,llh ,lVh vkschlh ,llh ,lVh vkschlh SC ST OBC SC ST OBC
vfèkdkjh 6868 2510 6414 10697 4047 11920 Officer 6868 2510 6414 10697 4047 11920
fyfid 4155 998 5050 5998 1622 7230
vèkhuLFk Clerks 4155 998 5050 5998 1622 7230
deZpkjh Sub Staff
6712 981 3855 8100 1199 4220 6712 981 3855 8100 1199 4220
(ihVh,l (incl. PTS)
lfgr) Total 17735 4489 15319 24795 6868 23370
oqQy 17735 4489 15319 24795 6868 23370
deZpkfj;ksa dk vk;q fooj.k Age Profile of the Employees

deZpkfj;ksa dh vkSlr vk;q esa fiNys o"kksZa esa deh vkbZ gSA fiNys 5 o"kksZa esa The average age of overall employees has come down over the
laoxZ&okj vkSlr vk;q dk fooj.k fuEukuqlkj gS %& years. The movement of cadre-wise average age in the last five
years is as under:
(vkSlr vk;q o"kksZa esa) (Average age in years)

vèkhuLFk loZ&  Average Age as on Officer Clerical Sub Staff Over All
 dks vkSlr vk;q vfèkdkjh fyfid
deZpkjh lfEefyr March, 2017 44.25 38.68 36.56 40.39
ekpZ] 2017 44-25 38-68 36-56 40-39 March, 2018 43.05 38.03 36.60 39.71
ekpZ] 2018 43-05 38-03 36-60 39-71 March, 2019 42.70 38.27 36.90 39.67
ekpZ] 2019 42-70 38-27 36-90 39-67 March, 2020 40.58 39.05 37.13 39.30
ekpZ] 2020 40-58 39-05 37-13 39-30
March, 2021 39.34 38.90 39.69 39.28
ekpZ] 2021 39-34 38-90 39-69 39-28
Industrial relations
vkSn~;ksfxd lacaèk
Industrial Relations in the bank continued to be cordial with
cSad esa deZpkjh ;wfu;u@vfèkdkjh laxBuksa osQ lkFk vkSn~;ksfxd lacaèk
workmen union/Officer’s association. Due to COVID-19
igys dh Hkkafr lkSgknZiw.kZ jgsA dksfoM&19 egkekjh ds dkj.k o"kZ osQ Pandemic various physical meetings including IRM/MRM
nkSjku cgqer okys vfèkdkjh@deZpkjh laxBuksa ds izfrfuf/;ksa osQ lkFk were not held with representatives of majority Officers’
fofHk HkkSfrd cSBosQa ;Fkk vkbvkj,e@,evkj,e vk;ksftr ugha dh Association/Workmen during the year. However Issues
xbZa gkaykfd ;wfu;u@la?k }kjk mBk, x, eqn~ns dk 'kh?kzrk ls lek/ku raised by union/association have been resolved promptly.
fd;k x;kA
ii. Training Activities
ii çf'k{k.k xfrfofèk;ka
In alignment with EASE agenda the Bank has a rigorous
bZt dk;Zlwph osQ vuq:i cSad osQ ikl lqn`< bZ&yfuZax IysViQkWeZ gS Electronic platform for e-learning comprising of:
ftlesa fuEu 'kkfey gSa %& 1. E-Circulars: ‘Knowledge Centre’ website of the bank
1- bZ&ldZqyj% cSad dh osclkbV ukWyst lsaVj ij cSad osQ fofHk çHkkxksa ensures timely upload of latest circulars, approved and
}kjk miyCèk djok, x, ifji=kksa dks le; ij bZ&iksVZy ij viyksM forwarded by various divisions of the Bank. The website
fd;k tkuk lqfuf'pr djrk gSA bl osclkbV dk dgha Hkh fdlh Hkh can be accessed anytime- anywhere through internet/
le; baVjusV@baVªkusV osQ ekè;e ls mi;ksx fd;k tk ldrk gSA intranet.

67
 Annual Report

2- ih,uch ukWyst ikdZ% ih,uch ukWyst ikdZ esa fofoèk fo"k;ksa ij 2. PNB Knowledge Park: PNB Knowledge Park contains
foLr`r ikB~;&lkexzh miyCèk gS ftUgsa lkIrkfgd vkèkkj ij vn~;frr exhaustive study material in shape of lessons updated on
fd;k tkrk gSA bl lkbV }kjk cSafoaQx osQ fofoèk i{kksa ij lkekxzh dks weekly basis. The site is for quick reference to key areas
rqjar lanfHkZr fd;k tk ldrk gSA of banking.

3- ukWyst jsiksftVjh (Kku dks"k)% ;g ,d osc o eksckby ,sIi gS 3. Knowledge Repository: A web and mobile app has a
lot of significant information on varied fields and can be
ftlesa fofHk {ks=kksa dh vusd egÙoiw.kZ tkudkjh dk HkaMkj gS ftls accessed through the Knowledge Repository Section on
ukWyst lsaVj osclkbV osQ ukWyst jsiksftVjh(Kku dks"k) osQ ekè;e ls the Knowledge Centre Website. There is regular update
mi;ksx fd;k tk ldrk gSA foHkkx fu;fer :i ls tkudkjh vn~;ru and addition of useful information from time to time.
djrk jgrk gS vkSj le;&le; ij mi;ksxh tkudkjh tksM+rk gSA bl List of interesting websites about Banking News, trends
Kku HkaMkj esa deZpkfj;ksa osQ rRdky lanHkZ osQ fy, cSafoaQx lekpkj] and analysis are also given for ready reference to the
#>kuksa vkSj fo'ys"k.k osQ ckjs esa jkspd osclkbVksa dh Hkh lwph nh xbZ employees in this Knowledge Repository.
gSA 4. PNB SARANSH: PNB SARANSH, containing customer
4- ih,uch lkjka'k% ih,uch lkjka'k esa xzkgd osQfUær tkudkjh miyCèk centric information, has been developed for the benefit
gS] ftls ÚaVykbZu deZpkfj;ksa rFkk vU; deZpkfj;ksa osQ rRdky lanHkZ of the frontline staff and other officials for quick
gsrq cuk;k x;k gS] ,oa blesa lHkh çeq• mRiknksa vkSj lsokvksa dh reference, where gist of all major banking products
lkjka'k tkudkjh miyCèk gSA bUgsa lkIrkfgd vkèkkj ij viMsV Hkh & services are available. These are also updated on
weekly basis.
fd;k tkrk gSA
5- ih,uch ;wfuo%& cSad dk osc vkSj eksckby ,sIi] ,dek=k bZ&yfuZax 5. PNB UNIV: PNB UNIV, Bank’s web and mobile app,
an exclusive e-learning platform is accessible 24 X 7
eap gS tks iwjs ns'k vkSj fons'k esa lHkh deZpkfj;ksa osQ fy, 24x7 to all employees across the country & abroad. This
lqyHk gSA bl ijLij laoknkRed f'k{k.k eksM esa fofHk iQksdl {ks=kksa interactive mode of learning covers Banking topics
osQ cSafoaQx fo"k; lekfgr gSa tSls%& ½.k] fons'kh fofue;] •qnjk on various focus areas viz. Credit, Foreign Exchange,
Retail Banking, CBS/IT, KYC, AML, Banking Codes
½.k] lhch,l @vkbZVh] osQokbZlh] ,,e,y] Hkkjrh; cSafdax lafgrk and Standards Board of India (BCSBI), Marketing, Risk
,oa ekud cksMZ (chlh,lchvkbZ) foi.ku] tksf•e çcaèku] cSad fe=kksa Management, Train the Trainers programs for BCs etc.
gsrq çf'k{kdksa dks çf'k{k.k dk;ZØe vkfnA çR;sd deZpkjh dks ykWfxu Each employee has been provided access for login.
The total number of hits in the FY 2020-21 is 16,28,649
dk ,Dlsl fn;k x;k gSA foÙk o"kZ 2020&21 esa fgV dh oqQy la[;k
with distinctive users of 83,962 (Average hits per day –
83]962 (çfr fnu vkSlr fgV & 4]462) fof'k‘ mi;ksxdrZkvksa osQ 4,462). 72,241 employees of the Bank have completed
lkFk 16]28]649 gSA cSad osQ 72]241 deZpkfj;ksa us ih,uch ;wuho esa at least one course in PNB UNIV.
de ls de ,d dkslZ iw.kZ fd;k gSA
6. Ask a Question: To provide support to the field, ‘Ask a
6- ç'u iwNsa%& iQhYM LVkiQ dh lgk;rk osQ fy,] Kku osQaæ esa ¶ç'u Question’ functionality is provided in Knowledge Centre,
iwNsa¸ dh lqfoèkk miyCèk djokbZ xbZ gS] ftlesa deZpkjh ladk; wherein employees can place their doubts online for
lnL;ksa ls viuh 'kadkvksa dk lekèkku vkWuykbu iwN ldrs gSa] ftlosQ getting clarification from faculty members with turnaround
lekèkku dh le;kofèk 24 ?kaVs ls de gSA foÙkh; o"kZ 2020&21 osQ time of below 24 hours. Total 64,238 queries have been
nkSjku mBk, x, lHkh 64]238 ç'uksa dk mÙkj fn;k x;kA raised in FY 2020-21 and all the queries stand replied.

7- fiQusdy 10-0 ij çf'k{k.k% iwoZ vksfj;UVy cSad vkWiQ dkWelZ 7. Training on Finacle 10.0: Training on Finacle 10.0 is
imparted through e-Learning to all the employees of the
vkSj iwoZ ;wukbVsM cSad vkWiQ bafM;k osQ oqQy 29]337 deZpkfj;ksa dks erstwhile Oriental Bank of Commerce & erstwhile United
bZ&yfuZax osQ ekè;e ls fiQusdy 10-0 ij çf'k{k.k fn;k x;k gSA Bank of India - Total 29,337 employees.
cSad us oqQy 178 bu&gkml çf'k{k.k dk;ZØe çnku fd, gSa] ftlesa Bank has provided a total of 178 In-house Training
68018 deZpkfj;ksa dks cSafoaQx osQ fofHk igyqvksa ij çf'k{k.k fn;k Programs where in 68018 employees have been imparted
x;k gS vkSj 2]836 deZpkfj;ksa osQ fy, ckgjh laLFkkuksa osQ ekè;e ls training on various aspects of Banking and 184 training
184 çf'k{k.k fn;k x;k gSA through Outside Institutes for 2,836 employees.
Bank has also imparted training to Officers in different
cSad fofHk xzsMksa osQ vfèkdkfj;ksa dks fo'ks"khÑr {ks=kksa esa Hkkjr esa fLFkr
Grades in specialized areas through outside training
cká çfrf’r laLFkkuksa tSls cSafoaQx çkSn~;ksfxdh esa fodkl vkSj vuqlaèkku institutions of repute in India viz. Institute for Development
laLFkku (vkbZMhvkjchVh) gSnjkckn] jk‘ªh; cSad çcaèku laLFkku and Research in Banking Technology (IDRBT) Hyderabad,
(,uvkbZch,e) iq.ks] Ñf"k cSafoaQx dkWyst (lh,ch) (vkjchvkbZ) iq.ks] National Institute of Bank Management (NIBM) Pune,
mÂr foÙkh; vuqlaèkku vkSj f'k{kk osQaæ (lh,,iQvkj,,y)] Hkkjrh; College of Agricultural Banking (CAB) (RBI) Pune,
cSafoaQx ,oa foÙk laLFkku (vkbZvkbZch,iQ) eqacbZ] iQkWjsu ,Dlpsat Centre for Advanced Financial Research and Learning
(CAFRAL), Indian Institute of Banking & Finance (IIBF)
MhylZ ,lksfl,'ku vkWiQ bafM;k (,iQbZMh,vkbZ)] cSadlZ baLVhV~;wV Mumbai, Foreign Exchange Dealer's Association of India
vkWiQ :jy MsoyiesaV (chvkbZvkjMh) y•uÅ] Hkkjrh; iz'kklfud (FEDAI), Bankers Institute of Rural Development (BIRD)
dkeZpkjh egkfo|ky; (,,llhvkbZ)] lsaVj iQkWj MsoyiesaV vkWiQ Lucknow, Administrative Staff College of India (ASCI),
,Mokal oaQI;wfVax (lhMh,lh)] fØfly] vkfn osQ ekè;e ls çf'k{k.k Centre for Development of Advanced Computing (CDAC),
fn, x,A CRISIL, etc.

68
 Annual Report

o"kZ 2020&21 osQ nkSjku] lHkh u, HkrhZ fd, x, vfèkdkfj;ksa vkSj During 2020-21,‘Induction Training Programmes’ were
,lMCYkqvks (765 ,eVh$576 fo'ks"khÑr vfèkdkjh vkSj 2456 ,lMCYkqvks) conducted for all newly recruited Officers and SWOs
(765 MTs+576 Specialist Officers and 2456 SWOs) to
osQ fy, ¶ços'k çf'k{k.k dk;ZØe¸ vk;ksftr fd, x, rkfd mUgsa iQhYM make them branch-ready before joining their duties in the
esa dk;Zxgz .k ls iwoZ 'kk•k osQ fy, rS;kj fd;k tk losQA field.
blosQ vykok] ekStnw k deZpkfj;ksa osQ fy, ½.k] Ñf"k] ,l,ebZ] fons'kh Trainings in key functional area like Credit, Agriculture,
fofue;] usrR` o fodkl dk;ZØe (,uih,) çcaèku] tksf•e çcaèku] SME, Foreign Exchange, NPA Management, Risk
Management, Role based Trainings, Leadership
Hkwfedk vkèkkfjr çf'k{k.k] ,yMhih vkfn tSls çeq• dk;ZkRed {ks=k esa
Development Programs (LDPs) etc. were conducted.
çf'k{k.k vk;ksftr fd, x, FksA mPp xzMs @LosQy esa inksÂfr osQ bPNqd 14,608 SC/ ST/OBC/PWD employees aspiring for
14]608 vuqlfw pr tkfr@vuqlfw pr tutkfr oxZ osQ deZpkfj;ksa (6]611 promotion to higher grade/ scale (6,611 officers + 3,578
vfèkdkjh$3]578 odZeus LVkiQ$4]419 vèkhuLFk laoxZ) dks iwo&Z inksÂfr clerical staff + 4,419 Sub-Staff) were provided Pre-
çf'k{k.k çnku fd;k x;kA blh çdkj fofHk xzMs @LosQy esa uo&inksÂr promotion trainings. Similarly, Functional & Management
skill training were given to newly promoted officials in
vfèkdkfj;ksa dks dk;ZkRed ,oa çcaèku n{krk çf'k{k.k çnku fd;k x;k
different Grades/ Scales in order to equip them to take up
rkfd mUgsa cM+h ftEesnkfj;k¡ mBkus osQ fy, rS;kj fd;k tk losQA higher responsibilities.
2]151 fyfid ftUgsa vfèkdkjh osQ :i esa inksÂr fd;k x;k Fkk 2,151 Clerks who were elevated as officers and 799
vkSj 799 vèkhuLFk ftUgsa fyfid osQ :i esa inksÂr fd;k x;k Sub-staff who were elevated as Clerks have been given
Fkk] dks laoxZ ifjorZu çf'k{k.k fn;k x;k gSA Hkwfedk ifjorZu ij Cadre Change Training. 15,075 employees have been
15]075 deZpkfj;ksa dks O;kid çf'k{k.k çnku fd;k x;k gSA 33]899 provided extensive training on Role Change. 33,899
employees have undertaken the up-skilling programs
deZpkfj;ksa }kjk vkarfjd dk;ZØeksa vkSj ckgjh laLFkkuksa osQ dk;ZØeksa both through internal programs and programs through
nksuksa osQ ekè;e ls vi&fLdfyax dk;ZØe 'kq: fd, x, gSaA Outside Institutes.
,uvkbZch,llhvks,e osQ ekè;e ls 525 ofj’ vfèkdkfj;ksa (LosQy&IV) 16 Leadership Development Programs for 525 Senior
osQ fy, 16 usr`Ro fodkl dk;ZØe vk;ksftr fd, x,A ,,llhvkbZ] Officials (Scale-IV) were conducted through NIBSCOM.
,uvkbZch,e vkfn tSls çfrf’r laLFkkuksa osQ ekè;e ls 98 vkSj 98 more officials were provided Leadership Trainings
through institute of repute like ASCI, NIBM etc.
vfèkdkfj;ksa dks usr`Ro çf'k{k.k çnku fd;k x;kA
On Location Training
vkWu yksosQ'ku çf'k{k.k
896 On-Location programs have been conducted, in
896 vkWu yksosQ'ku dk;ZØe vk;ksftr fd, x, gSa] ftlesa ÚaVykbu which 6,769 employees have been imparted training on
LVkiQ osQ fy, lkWÝV fLdYl lfgr fofHk NksVs ekWM~;wy ij 6769 different small modules, including Soft Skills for front line
deZpkfj;ksa dks çf'kf{kr fd;k x;kA Staff.

foÙkh; o"kZ 2020&21 osQ fy, vU; igy % Other Initiatives for the FY 2020-21:

� cSad osQ fotu dks lkdkj djus osQ fy, vU; dkWjiksjsV fctusl ™ New Learning, Training, Capacity Building & Knowledge
ofVZdy osQ lkFk lk>snkjh djosQ O;kolkf;d çkFkfedrkvksa Management Policy was formulated for the amalgamated
osQ lkFk tqM+h lekesfyr laLFkk osQ fy, ubZ f'k{k.k] çf'k{k.k] entity aligned with business priorities partnering with other
{kerk fueZk.k vkSj Kku çcaèku uhfr rS;kj dh xbZ gSA Corporate Business Verticals for realization of Bank’s Vision.

� egkekjh vkSj HkkSfrd d{kkvksa ds can gksus ds dkj.k] ladk; us ™ Due to pandemic & discontinuation of physical classes,
osc vk/kfjr fopkj&foe'kZ tSls f}i{kh; dE;wuhds'ku vkfn ds the faculty adopted digital methods of delivery like web
ekè;e ls izfrHkkfx;ksa dks vkdf"kZr djus ds fM+ftVy rjhdks based interaction, utilization of online material engaging
dks viuk;k gSA osc vk/kfjr fMftVy f'k{kk us HkkSfrd vuqHko participants through two way communication etc. Web
dh rqyuk esa cM+h la[;k esa izfrHkkfx;ksa dks lfEefyr gksus dh based digital learning experience permitted inclusion of
vuqefr nh gSA larger number of trainees vis-a-vis physical experience.

� çcaèku çf'k{kqvksa osQ bUMD'ku çf'k{k.k osQ fy, ,d leku ™ A uniform structured training programme for the Induction
lajfpr çf'k{k.k dk;ZØe vkSj fuokjd lrdZrk ij rhu fnuksa training of Management Trainees and increase in training
osQ ekWM~;wy lfgr çf'k{k.k vofèk dks 16 lIrkg ls c<+kdj duration from 16 weeks to 52 weeks including three days
52 lIrkg djus dks eatwjh nh xbZ gSA module on preventive vigilance was approved.
� r`rh; i{k osQ mRiknksa ij cSafoaQx yksdiky dk dk;Z djus okys ™ Exclusive training program for Nodal Officers for officers
vfèkdkfj;ksa osQ fy, uksMy vfèkdkfj;ksa gsrq fo'ks"k çf'k{k.k handling Banking Ombudsman on third party products.
dk;ZØeA
™ Exclusive training program for officers posted in high
� vfèkd f'kdk;r laHkkfor 'kk•kvksa esa rSukr vfèkdkfj;ksa osQ complaint prone branches on customer service.
fy, xzkgd lsok ij fo'ks"k çf'k{k.k dk;ZØeA

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� Hkkjr ljdkj osQ cSafoaQx lqèkkjksa dh bZt osQ vuq:i vkSj ™ In alignment with Govt of India’s EASE of banking reforms
ih,lch xBcaèku dh igy osQ vuqlkj] MksjLVsi cSafoaQx lsokvksa and as per the initiative of PSB alliance, Training on
ij] ftlosQ ekè;e ls xzkgd vius }kj ij çeq• cSafoaQx ysunsu Doorstep Banking services through which customers can
lsokvksa dk ykHk mBk ldrs gSa] 2]378 deZpkfj;ksa dks çf'k{k.k avail major banking transaction services at their Door
çnku fd;k x;kA Step was provided to 2,378 employees.

� fiQusdy 10 ij uohure dk;ZØe] bZvkschlh dh 2]398 ™ Refresher Program on Finacle 10 provided to employees
'kk•kvksa vkSj bZ;w,uvkbZ dh 2]051 'kk•k,a ftUgsa fiQusdy 10 of eOBC & eUNI employees posted in 2,398 branches of
esa varj.k osQ fy, fpfUgr fd;k Fkk] bZvkschlh vkSj bZ;w,uvkbZ eOBC & 2,051 branches of eUNI identified for migration to
Finacle 10 – for a total of 12,694 employees.
osQ & oqQy 12]694 deZpkfj;ksa dks çnku fd;k x;kA
™ Training to Field Functionaries on Customer Service
� xzkgd lsok voèkkj.kk ij {ks=kh; inkfèkdkfj;ksa dks çf'k{k.k]
Aspects was provided both through internal training
vkarfjd çf'k{k.k dk;ZØe vkSj ckgjh ladk; dh lgk;rk nksuksa
program and with the help of Outside Faculty.
osQ ekè;e ls çnku fd;k x;k FkkA
™ One of a kind Program for Branch Incumbents on
� 'kk•k çHkkfj;ksa dks 'kqYd vkèkkfjr vk; c<+kus gsrq ,d izdkj dk Increasing Fee Based Income has been provided for
fo'ks"k dk;ZØe 4]282 'kk•k çHkkfj;ksa dks iznku fd;k x;k A 4,282 Branch Incumbents.
� cSad us bafM;u lkslkbVh iQkWj Vªsfuax ,aM MsoyiesaV (vkbZ,lVhMh) ™ Bank won 2nd prize in the 30th National Award for
}kjk ch,iQ,lvkbZ Js.kh osQ rgr bÂksos'ku Vªsfuax çsfDVlst Innovation Training Practices 2019-20 under BFSI
2019&20 osQ fy, 30 osa jkԻh; iqjLdkj esa f}rh; iqjLdkj Category by Indian Society for Training & Development
thrkA (ISTD).
� cSad dh osclkbZV ij çf'k{k.k volajpuk osQ fooj.kksa dks ™ Details of Training Infrastructure uploaded on the Bank’s
viyksM fd;k x;kA Website.

� ¶cSafoaQx èkks•kèkM+h**] ¶çeq• çfrfufèk lacaèk** vkSj ¶l{kedrkZ ™ Case Studies on “Banking Frauds”, “Principal Agent
osQ :i esa çkSn~;ksfxdh** ij osQl LVMh osclkbV ij viyksM Relationship” & “Technology as Enabler” uploaded on
dh xbZA Website.

� lrdZrk vfèkdkfj;ksa vkSj vuq'kklfud çkfèkdkfj;ksa dks çnku ™ Training provided to Vigilance Officers & Disciplinary
fd, x, çf'k{k.k dh lhohlh }kjk ljkguk dh xbZA Authorities was appreciated by CVC.
WAY FORWARD
Hkkoh fn'kk
The FY 2020-21 saw the banking system chart a new
foÙkh; o"kZ 2020&21 us lkoZt fud {ks=k osQ cSadksa osQ cM+s Lrj territory with large scale amalgamations of PSBs coming
ij lekes yu osQ lkFk cSafoaQx ç.kkyh dh ,d ubZ fn'kk dks ns•k into place. However, the Covid-19 pandemic posed a
gSA gkyka fd] dksfoM &19 egkekjh us vkfFkZd ifjn`'; dks pqukS rh challenge to the economic outlook.
iz Lrqr dh cSad us loZkaxh.k fodkl çkIr djus vkSj yf{kr ifj.kke The Bank has adopted a comprehensive and holistic
nsus osQ fy, ,d O;kid vkSj lexz n`f‘dks.k viuk;k gSA ,dhdj.k approach to achieve all-round growth and deliver targeted
çfØ;k osQ iwjk gksus vkSj iquksZRFkku laxBu lajpuk osQ lkFk] vc xzkeh.k outcomes. With completion of integration process and
revamped organisation structure in place, the thrust is
vkSj Ñf"k cSafoaQx esa vxz.kh vkSj ,e,l,ebZ osQ fy, ^ilanhnk cSadj^ now on Business Growth with an approach to be a Leader
cuus osQ n`f‘dks.k osQ lkFk O;olk; fodkl ij tksj fn;k x;k gSA in Rural and Agriculture Banking and be the ‘Preferred
•qnjk Ñf"k vkSj ,e,l,ebZ fgLls osQ rgr] cSad dh ;kstuk ekStwnk Banker’ for MSMEs. Under Retail, Agriculture and MSME
Segment, the Bank plans to increase its business per
HkkSxksfyd {ks=kksa esa çfr 'kk•k vkSj okWysV 'ks;j esa viuk dkjksckj c<+kus branch and wallet share in existing geographies and
vkSj ns'k osQ nf{k.kh vkSj if'peh fgLlksa esa viuh iSB c<+kbZ gSA enhance its penetration in Southern and Western parts
of the country.
lekesyu osQ ckn] cSad dk y{; fMftVy oSQuokl dk ykHk mBkdj
viuh igqap] mRikndrk vkSj xq.koÙkk lsok dks c<+kuk gS vkSj mPp Post amalgamation, the Bank aims to increase its
outreach, productivity and quality service by leveraging
Lrj osQ fMftVy tqM+ko osQ lkFk xzkgd •aMksa ij è;ku osQafær djosQ the Digital Canvas and increase digital channel adoption
fMftVy pSuy viukus esa o`f¼ djuk gSA cSad dh ;kstuk ,ukfyfVDl by focusing on customer segments with high degree of
dks lsaVj vkWiQ ,Dlhysal osQ :i esa LFkkfir djus vkSj csgrj mRiknksa digital engagement. The Bank plans to establish Analytics
dh is'kd'k vkSj xzkgdksa dh •q'kh c<+kus osQ fy, viuh {kerkvksa dk as Centre of Excellence and use its capabilities for better
product offerings and enhanced customer delight.
mi;ksx djus dh gSA

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dkWiksZjsV vfHk'kklu ij ys[kkijh{kdksa dk çek.ki=k

iatkc uS'kuy cSad ds lnL;x.k

geus 31 ekpZ] 2021 dks lekIr gq, o"kZ ds fy, iatkc uS'kuy cSad }kjk lsch (lwphdj.k ckè;rk,a vkSj çdVhdj.k vis{kk,a) fofu;eu 2015 (^lsch
,yvksMhvkj fofu;eu*) esa ;FkkfufnZ"V] lacaf/r o"kZ ds nkSjku ;Fkk ykxw] dkWiksZjsV vfHk'kklu dh 'krksaZ dk vuqikyu fd, tkus dh tk¡p dh gSA
dkWiksZjsV vfHk'kklu dh 'krksaZ ds vuqikyu dh ftEesnkjh çca/u dh gSA gekjh tkap Hkkjrh; lunh ys[kkdkj laLFkku }kjk tkjh dkWiksZjsV vfHk'kklu ds çek.ku
ij ekxZn'khZ uksV ds vuqlkj dh xbZ Fkh vkSj dkWiksZjsV vfHk'kklu dh 'krksaZ dk vuqikyu lqfuf'pr djus gsrq cSad }kjk viukbZ xbZ dk;Z i¼fr;ksa rFkk muds
fØ;kUo;u rd gh lhfer FkhaA ;g cSad dh foÙkh; foojf.k;ksa dh u rks ys[kkijh{kk gS vkSj u gh muds ckjs esa vfHker dh vfHkO;fDr gSA
gekjs vfHker rFkk gekjh loksZÙke tkudkjh ds vuqlkj vkSj gesa fn, x, Li"Vhdj.kksa ds vuqlkj ge çekf.kr djrs gSa fd cSad us] lHkh egRoiw.kZ igyqvksa esa
Åij mfYyf[kr lsch fofu;eu esa fu/kZfjr dkWiksZjsV vfHk'kklu dh 'krksaZ dk vuqikyu bl çdkj fd;k gS fd blls cSafdax fofu;eu vf/fu;e] 1949 vkSj
cSafdax daiuh (miØeksa dk vtZu ,oa varj.k) vf/fu;e] 1970 dk [kaMu u gksA
ge lwfpr djrs gSa fd fgr/kjd laca/ lfefr }kjk j[ks x, fjdkWMZ ds vuqlkj cSad ds fo#¼ fuos'kdksa dh ,slh dksbZ Hkh f'kdk;r ugha gS] tks ,d ekg ls
vf/d le; ls yafcr gksA
ge ;g Hkh lwfpr djrs gSa fd bl çdkj dk vuqikyu u rks cSad dh Hkkoh O;ogk;Zrk ds çfr] dk;Zdq'kyrk vFkok çHkko'khyrk ftlds lkFk çca/u oxZ us
cSad dk;ksaZ dk lapkyu fd;k gS] ds çfr ,d vk'oklu gSA

Ñrs ,l-,u- èkou ,aM oaQ ,y,yih Ñrs ,eosQ vxzoky ,aM oaQ- Ñrs , tkWu eksfjl ,aM oaQ-
lunh ys•kdkj lunh ys•kdkj lunh ys•kdkj
,iQvkj,u 000050,u@,u500045 ,iQvkj,u 001411,u ,iQvkj,u 007220,l

lunh ys•kdkj lqfjanj oqQ- •V~Vj lunh ys•kdkj vrqy vxzoky lunh ys•kdkj th oqQekj
Hkkxhnkj Hkkxhnkj Hkkxhnkj
(lnL; la-084993) (lnL; la-099374) (lnL; la-023082)
;wMhvkbZ,u% 21084993,,,,lh,u4479 ;wMhvkbZ,u% 21099374,,,,bZ,2496 ;wMhvkbZ,u% 21023082,,,,ihth3661
LFkku% ubZ fnYyh LFkku% ubZ fnYyh LFkku% psÂbZ

Ñrs ,l vkj xks;y ,aM oaQ- Ñrs ih,l,eth ,aM ,lksfl,V~l

lunh ys•kdkj lunh ys•kdkj
,iQvkj,u%001537lh ,iQvkj,u% 008567lh

lunh ys•kdkj vt; vVksfy;k lunh ys•kdkj lanhi tSu

Hkkxhnkj Hkkxhnkj
(lnL; la- 077201) (lnL; la- 077281)
;wMhvkbZ,u% 21077201,,,,,MCyw5092 ;wMhvkbZ,u% 21077281,,,,vkbZ,u3533
LFkku% ubZ fnYyh LFkku% ubZ fnYyh

fnukad% twu 04] 2021

71
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AUDITORS’ CERTIFICATE ON CORPORATE GOVERNANCE

To the Members of Punjab National Bank

We have examined the compliance of conditions of Corporate Governance by Punjab National Bank for the year ended on March
31, 2021, as stipulated in SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015 (‘SEBI LODR Regulations’), as
applicable during the relevant year.

The compliance of conditions of Corporate Governance is the responsibility of the Management. Our examination was carried out in
accordance with the Guidance Note on Certification of Corporate Governance, issued by the Institute of Chartered Accountants of
India, and was limited to procedures and implementation thereof, adopted by the Bank for ensuring the compliance of the conditions
of Corporate Governance. It is neither an audit nor an expression of opinion on the financial statements of the Bank.

In our opinion and to the best of our information and according to the explanations given to us we certify that the Bank has, in all
material aspects, complied with the conditions of Corporate Governance as stipulated in the above mentioned SEBI Regulations to the
extent these do not contradict the Banking Regulation Act, 1949 and Banking companies (Acquisition and Transfer of Undertakings)
Act, 1970.

We state that no investor grievance is pending for a period exceeding one month against the Bank as per the records maintained by
the Stakeholders Relationship Committee.

We further state that such compliance is neither an assurance as to the future viability of the Bank nor the efficiency or effectiveness
with which the Management has conducted the affairs of the Bank.

For S.N. Dhawan & Co LLP For M K Aggarwal & Co. For A John Moris & Co.
Chartered Accountants Chartered Accountants Chartered Accountants
FRN 000050N/N500045 FRN 001411N FRN 007220S

CA Surinder Kr. Khattar CA Atul Aggarwal CA G Kumar

Partner Partner Partner
(M.NOo.084993) (M.NO. 099374) (M.NO.023082)
UDIN : 21084993AAAACN4479 UDIN: 21099374AAAAEA2496 UDIN: 21023082AAAAPG3661
Place: New Delhi Place: New Delhi Place: Chennai

For S R Goyal & Co. For PSMG & Associates

Chartered Accountants Chartered Accountants
FRN:001537C FRN: 008567C

CA Ajay Atolia CA Sandeep Jain

Partner Partner
(M.NO. 077201) (M.NO. 077281)
UDIN: 21077201AAAAAW5092 UDIN: 21077281AAAAIN3533
Place: New Delhi Place: New Delhi

Date: June 04, 2021

72
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73
 Annual Report

dkWiksZjsV vfHk'kklu lacaèkh fjiksVZ

1- dkWiksZjsV vfHk'kklu dk fl¼kar
cSad fuos'kdksa ,oa vU; fgr/kjdksa dk fo'okl] ikjnf'kZrk dk mPp ekud fu/kZfjr djus] dk;Z{kerk esa lq/kj gsrq uSfrd ewY;ksa o laxBu dh çxfr esa
fo'okl djrk gSA cSad ikjnf'kZrk] O;kolk;fdrk o mÙkjnkf;Ro ij vk/kfjr dkWiksZjsV vfHk'kklu ds fu;eksa dk dM+kbZ ls ikyu djus ds fy, çfrc¼
gSA
gekjk fuxfer <kapk dkjksckj] ifjpkyu ,oa çdVhdj.k dk;Z'kSyh mDr fuxfer 'kklu ds fl¼kar ds iw.kZr;k vuq:i gSA
cSad] cSaddkjh dEiuh (miØeksa dk vtZu ,oa varj.k) vf/fu;e] 1970 ds varxZr ,d fuxfer fudk; gS vkSj ;g Hkkjrh; fjtoZ cSad }kjk fofu;fer
gksrk gSA rFkkfi] lwphc¼ bdkbZ gksrs gq, ;g lsch (lwphc¼rk nkf;Ro vkSj çdVhdj.k vko';drk,a) fofu;eu] 2015 ds çko/kuksa dk ikyu cSaddkjh
dEiuh (miØeksa dk vtZu ,oa varj.k) vf/fu;e] 1970] jk"Vªh;Ñr cSad (çca/ vkSj fofo/ çko/ku) ;kstuk] 1970 ds çko/kuksa dk rFkk bl
laca/ esa Hkkjr ljdkj rFkk Hkkjrh; fjtoZ cSad }kjk tkjh fn'kk&funsZ'kksa] funs'kksa vkfn dk mYya?ku u fd, tkus dh lhek rd djrk gSA
cSad dk funs'kd eaMy lHkh fgr/kjdksa tSls 'ks;j/kjdksa] deZpkfj;ksa] xzkgdksa vkSj O;kid lekt ds fy, ewY;ksa dk o/Zu djus dk ç;kl djrk gSA
2- funs'kd e.My
cSad ds cksMZ dk xBu cSaddkjh fofu;e vf/fu;e 1949 ds çko/kuksa] cSaddkjh daiuh miØeksa dk vtZu ,oa varj.k vf/fu;e] 1970] jk"Vªh;Ñr
cSad çca/u ,oa fofo/ çko/ku ;kstuk] 1970] ds vuqlkj fd;k x;k gS A
2-1 31-03-2021 ds vuqlkj funs'kd eaMy dh lajpuk mudh fu;qfDr frfFk] Js.kh] vU; lfefr;ksa dh lnL;rk bR;kfn] funs'kdksa ds dkS'ky@
fo'ks"kKrk@{kerk dk fu/kZj.k djus okys pkVZ@eSfVªDl ds lkFk fuEuor nh xbZ gS%
cSaddkjh daiuh (miØeksa dk vtZu vkSj varj.k) vf/fu;e] 1970 ds vuqlkj ,d funs'kd ds ikl Ñf"k vkSj xzkeh.k vFkZO;oLFkk] cSafdax] lgdkfjrk]
vFkZ'kkL=k] foÙk] dkuwu] y?kq m|ksx vkfn tSls ,d ;k vf/d fo"k;ksa ds laca/ esa fo'ks"k Kku ;k O;kogkfjd vuqHko gksuk pkfg,A
31-03-
,lhch vkSj daifu;ksa
funs'kd dk 2021 dks
dkS'ky@ esa 'ks;j/kjdks@a fuos'kd
Ø- uke fu;fqDr funs'kd dh cSd
a ds funs'kd eaMy dh funs'kdksa
;ksX;rk vuqHko fo'ks"kKrk@ f'kdk;r lfefr;ksa dh
la- (lqJh@Jh@ frfFk Js.kh mi&lfefr dh lnL;rk@vè;{krk }kjk /kfjr
{kerk lnL;rk @ vè;{krk
Jherh) 'ks;jksa dh
(ih,uch ds vykok)
la-
1- Jh lh,p- 1-10-2019 ch-,llh] çca/ funs'kd cSafdax cSafdax 1- funs'kd eaMy dh çca/ 1- ih,uch gkmflax 115
,l-,l- ,y,ych] ,oa eq[; esa 35 ls lfefr&vè;{k iQkbusal fyfeVsM
efYydktZqu lh,vkbZvkbZch dk;Zikyd vf/d 2- tksf[ke çca/u lfefr & vè;{k (fgr/kjd laca/
jko vf/dkjh o"kksaZ dk 3- vkbZVh j.kuhfr lfefr lfefr& lnL;)
çca/ funs'kd vuqHko 4- #-1-00 djksM+ vkSj mlls 2- vks fj,aVy
,oa eq[; vf/d dh jkf'k okys /ks[kk ba';ksjsal daiuh
dk;Zikyd /M+h ekeyksa dh fuxjkuh vkSj fyfeVsM (,lhch
vf/dkjh vuqorhZ dkjZokbZ djus gsrq cksMZ & lnL;)
dh fo'ks"k lfefr & vè;{k
5- ekuo lalk/ku ij cksMZ dh
lapkyu lfefr & vè;{k
6- lrdZrk vkSj xSj&lrdZrk
vuq'kklukRed dkjZokbZ ekeyksa
ds fuiVku dh leh{kk djus
ds fy, funs'kdksa dh lfefr
& vè;{k
7- xzkgd lsok lfefr & vè;{k
8- funs'kdksa dh inksUufr lfefr &
vè;{k
9- vihyh; çkf/dkjh vkSj leh{kk
çkf/dkjh & vè;{k
10- olwyh esa çxfr dh fuxjkuh ds
fy, cksMZ dh lfefr & vè;{k

74
 Annual Report

Report on Corporate Governance

1. Corporate Governance Philosophy
The Bank believes in enhancing investor and other stakeholders’ confidence and setting high standards of transparency,
ethical values for improving efficiency and growth of the organization. The Bank is committed to strong Corporate Governance
practices based on transparency, professionalism and accountability.
Our corporate structure, business, operations and disclosure practices have been aligned to the above Corporate Governance
Philosophy.
The Bank is a body corporate under the Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970 and is
regulated by the Reserve Bank of India. However, being a listed entity, it complies with the provisions of SEBI (Listing Obligations
and Disclosure Requirements) Regulations, 2015 to the extent it does not violate the provisions of The Banking Companies
(Acquisition and Transfer of Undertakings) Act, 1970, Nationalized Banks (Management and Miscellaneous Provisions)
Scheme, 1970 and the guidelines, directives, etc. issued by Government of India and Reserve Bank of India in this regard.
The Board of the Bank strives to optimize value for all stakeholders like shareholders, employees, customers and the society
at large.
2. Board of Directors
The Board of the Bank is constituted in accordance with the provisions of the Banking Companies (Acquisition and Transfer of
Undertakings) Act, 1970 and the Nationalized Banks (Management & Miscellaneous Provisions) Scheme, 1970.
2.1 Composition of the Board of Directors as on 31.03.2021 with date of their appointment, category, membership of other
committees etc. along with the Chart/Matrix setting out the skills/expertise/competence of the Directors is given below:
As per Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970 a director shall possess special knowledge
or practical experience in respect of one or more of the matters namely agriculture and rural economy, banking, co-operation,
economics, finance, law, small scale industry etc.
S. Name of Date of Qualifica- Category Experi- Skills / Membership/ Chairman- Membership/ Chair- No. of
No. Director Appoint- tion Of ence Exper- ship of Sub-Committees of manship of ACB Shares of
S/Shri/ ment Director tise / Board of the bank and Shareholders/ PNB held
Ms. Compe- Investors Griev- by
tence ance Committees in Directors
Companies (other as on
than PNB) 31.03.2021
1 CH. S. S. 01.10.2019 B.Sc., LLB, MD & Over 35 Banking 1. Management Committee- 1. PNB Hous- 115
Mallikar- CAIIB CEO years of Chairman ing Finance Ltd.
juna Rao experi- 2. Risk Management Com- (Stakeholder Re-
ence in mittee- Chairman lationship Commit-
Banking tee- Member)
3. IT Strategy Committee
2. The Oriental
4. Special Committee of
Insurance Compa-
Board to monitor and fol-
ny Limited (ACB-
low up fraud cases in-
member)
volving Rs.1.00 Crore &
above- Chairman
5. Steering Committee of the
Board on HR- Chairman
6. Committee of the Direc-
tors to review Vigilance
and Non-Vigilance cases-
Chairman
7. Customer Service Com-
mittee- Chairman
8. Directors’ Promotion Com-
mittee- Chairman
9. Appellate Authority and
Reviewing Authority-
Chairman
10. Committee of the Board
to monitor the progress in
Recovery- Chairman

75
 Annual Report

11- O;olk; leh{kk lfefr&vè;{k

12- ç-dk- ½.k vuqeksnu lfefr
Lrj III & vè;{k
13- 'ks;j/kjd funs'kd dk pquko
& lkoZtfud {ks=k ds cSadksa
}kjk ernku & vè;{k
14- bjknru pwddrkZvksa vkSj
xSj&lgdkjh m/kjdrkZvksa ds
oxhZdj.k dh igpku dh
leh{kk ds fy, lfefr&vè;{k
15- fgr/kjd lca/ lfefr
16- cksMZ dh iwath tqVko lfefr
& vè;{k
2- lat; dqekj 01-04- ,e,llh] dk;Zikyd cSafdax cSafdax 1- çca/u lfefr ugha 1229
2020 lh,vkbZvkbZch] funs'kd esa 35 ls 2- tksf[ke çca/u lfefr
Vªstjh] fuos'k vf/d 3- xzkgd lsok lfefr
rFkk tksf[ke o"kksaZ dk 4- vkbZVh j.kuhfr lfefr
çca/u vuqHko 5- #-1-00 djksM+ vkSj mlls vf/d
(MhVhvkbZ& dh jkf'k okys /ks[kk/kM+h ekeyksa
vkj,e)esa dh fuxjkuh vkSj vuqorhZ dkjZokbZ
fMIyksek djus gsrq cksMZ dh fo'ks"k lfefr
6- vihyh; çkf/dkjh vkSj leh{kk
çkf/dkjh
7- lrdZrk vkSj xSj&lrdZrk
vuq'kklukRed dkjZokbZ ekeyksa
ds fuiVku dh leh{kk djus ds
fy, funs'kdksa dh lfefr
8- ç-dk- ½.k vuqeksnu lfefr Lrj
III
9- 'ks;j/kjd funs'kd dk pquko
& lkoZtfud {ks=k ds cSadksa
}kjk ernku
10- olwyh esa çxfr dh fuxjkuh
ds fy, cksMZ dh lfefr
11- O;olk; leh{kk lfefr
12- cksMZ dh iwath tqVko lfefr
3 fot; nqcs 01-04-2020 ,ech,] dk;Zikyd cSafdax cSafdax 1- çca/u lfefr ugha 8568
,e,llh funs'kd esa 35 ls 2- cksMZ dh ys[kk&ijh{kk lfefr
(lkaf[;dh)] vf/d 3- tksf[ke çca/ lfefr
lh,vkbZvkbZch] o"kksaZ dk 4- xzkgd lsok lfefr
lhfer vuqHko 5- vkbZVh j.kuhfr lfefr
bUlksYosalh 6- #-1-00 djksM+ vkSj mlls vf/d
ijh{kk esa çek.ku] dh jkf'k okys /ks[kk/kM+h ekeyksa
foÙkh; lsokvksa dh fuxjkuh vkSj vuqorhZ dkjZokbZ
esa tksf[ke esa djus gsrq cksMZ dh fo'ks"k lfefr
çek.ku (rhljs 7- vihyh; çkf/dkjh vkSj leh{kk
Lrj dk vokMZ) çkf/dkjh
8- lrdZrk vkSj xSj&lrdZrk
vuq'kklukRed dkjZokbZ ekeyksa
ds fuiVku dh leh{kk djus ds
fy, funs'kdksa dh lfefr

76
 Annual Report

11. Business Review Commit-

tee- Chairman
12. HO Credit Approval Com-
mittee Level- III- Chairper-
son
13. Election of Shareholder
Directors - Voting by Pub-
lic Sector Banks- Chair-
man
14. Committee for Review of
Identification of Wilful De-
faulters and Non-Cooper-
ative Borrowers Classifi-
cation- Chairman
15. Stakeholders Relationship
Committee
16. Capital Raising Commit-
tee of Board- Chairman

2 Sanjay 01.04.2020 M.Sc., Executive Over 35 Banking 1. Management Committee NIL 1229
Kumar CAIIB, Director years of 2. Risk Management Com-
Diploma in experi- mittee
Treasury, ence in 3. Customer Service Com-
Investment Banking mittee
and Risk
4. IT Strategy Committee
Manage-
ment 5. Special Committee of the
Board to monitor and fol-
(DTIRM)
low up Fraud Cases in-
volving Rs.1.00 Cr. and
above
6. Appellate Authority and
Reviewing Authority
7. Committee of the Direc-
tors to Review Vigilance
and Non Vigilance cases
8. HO Credit Approval Com-
mittee- Level-III
9. Election of Shareholder Di-
rectors – Voting by Public
Sector Banks
10. Committee of the Board
to Monitor the Progress in
Recovery
11. Business Review Commit-
tee
12. Capital Raising Commit-
tee of Board
3 Vijay 01.04.2020 MBA, Executive Over 35 Banking 1. Management Committee NIL 8568
Dube M. Sc. Director years of 2. Audit Committee of the
(Statistics), experi- Board
CAIIB, Cer- ence in 3. Risk Management Com-
tification Banking mittee
in Limited
Insolvency 4. Customer Service Com-
Exami- mittee
nation, 5. IT Strategy Committee
from IBBI 6. Special Committee of the
Certifica- Board to monitor and fol-
tion in Risk low up Fraud Cases involv-
in Financial ing Rs.1.00 Cr. and above
Services
(Level 3 7. Appellate Authority and
Award) Reviewing Authority
from CISI,
London

77
 Annual Report

9- ç-dk- ½.k vuqeksnu lfefr

Lrj III
10- 'ks;j/kjd funs'kd dk pquko
& lkoZtfud {ks=k ds cSadksa
}kjk ernku
11- olwyh esa çxfr dh fuxjkuh
ds fy, cksMZ dh lfefr
12- O;olk; leh{kk lfefr
13- cksMZ dh iwath tqVko lfefr
4 Jh vKs; 22-01-2019 Ñf"k esa Lukrd dk;Zikyd cSafdax cSafdax 1- çca/u lfefr ugha 505
dqekj vktkn dh mikf/] funs'kd esa 35 ls 2- tksf[ke çca/u lfefr
lh,vkbZvkbZch] vf/d 3- xzkgd lsok lfefr
,XthD;wfVo o"kksaZ dk 4- fgr/kjd lac/ a lfefr
iksLV xzstq,V vuqHko 5- vkbZVh j.kuhfr lfefr
çksxzke bu 6- #-1-00 djksM+ vkSj mlls vf/d
fctusl eSustesaV dh jkf'k okys /ks[kk/kM+h ekeyksa
,aM ,MokaLM dh fuxjkuh vkSj vuqorhZ dkjZokbZ
eSustesaV çksxzke djus gsrq cksMZ dh fo'ks"k lfefr
(cSafdax ,aM 7- vihyh; çkf/dkjh vkSj leh{kk
iQkbusal) çkf/dkjh
8- lrdZrk vkSj xSj&lrdZrk
vuq'kklukRed dkjZokbZ ekeyksa
ds fuiVku dh leh{kk djus ds
fy, funs'kdksa dh lfefr
9- ç-dk- ½.k vuqeksnu lfefr Lrj
III
10- 'ks;j/kjd funs'kd dk pquko
& lkoZtfud {ks=k ds cSd a ksa }kjk
ernku
11- olwyh esa çxfr dh fuxjkuh ds
fy, cksMZ dh lfefr
12- ekuo lalk/ku ij cksMZ dh
lapkyu lfefr
13- O;olk; leh{kk lfefr
14- cksMZ dh iwt
a h tqVko lfefr
5 Lo#i dqekj 10-03- ch,llh dk;Zikyd cSafdax cSafdax 1- çca/ lfefr ugha 6494
lkgk 2021 (vkWulZ)] Vªt s jh] funs'kd esa 30 ls 2- tksf[ke çca/ lfefr
fuos'k rFkk vf/d 3- xzkgd lsok lfefr
tksf[ke çca/u o"kksaZ dk 4- vkbZVh j.kuhfr lfefr
(MhVhvkbZ& vuqHko
5- #-1-00 djksM+ vkSj mlls vf/d
vkj,e)
dh jkf'k okys /ks[kk/kM+h ekeyksa
esa fMIyksek]
dh fuxjkuh vkSj vuqorhZ dkjZokbZ
lh,vkbZvkbZch]
djus gsrq cksMZ dh fo'ks"k lfefr
foÙkh; lsokvksa
esa tksf[ke esa 6- vihyh; çkf/dkjh vkSj leh{kk
çek.ku çkf/dkjh
7- lrdZrk vkSj xSj&lrdZrk
vuq'kklukRed dkjZokbZ ekeyksa
ds fuiVku dh leh{kk djus ds
fy, funs'kdksa dh lfefr
8- ç-dk- ½.k vuqeksnu lfefr Lrj
III

78
 Annual Report

8. Committee of the Direc-

tors to Review Vigilance
and Non Vigilance cases
9. HO Credit Approval Com-
mittee- Level-III
10. Election of Shareholder
Directors – Voting by Pub-
lic Sector Banks
11. Committee of the Board
to Monitor the Progress in
Recovery
12. Business Review Commit-
tee
13. Capital Raising Commit-
tee of Board
4 Agyey 22.01.2019 Bachelor’s Executive Over 35 Banking 1. Management Committee NIL 505
Kumar degree in Director years of 2. Risk Management Com-
Azad Agriculture, experi- mittee
CAIIB, ence in
3. Customer Service Com-
Execu- Banking
mittee
tive Post
Graduate 4. Stakeholder Relationship
Pro- Committee
gramme in 5. IT Strategy Committee
Business 6. Special Committee of the
Manage- Board to monitor and fol-
ment and low up Fraud Cases in-
Advanced volving Rs.1.00 Cr. and
Manage- above
ment
7. Appellate Authority and
Program
Reviewing Authority
(Banking &
Finance) 8. Committee of the Direc-
tors to Review Vigilance
and Non Vigilance cases
9. HO Credit Approval Com-
mittee- Level-III
10. Election of Shareholder
Directors – Voting by Pub-
lic Sector Banks
11. Committee of the Board
to Monitor the Progress in
Recovery
12. Steering Committee of the
Board on HR
13. Business Review Commit-
tee
14. Capital Raising Commit-
tee of Board
5 Swarup 10.03.2021 B. Sc. Executive Over 30 Banking 1. Management Committee NIL 6494
Kumar (Hons.), Director years of 2. Risk Management Com-
Saha Diploma in experi- mittee
Treasury, ence in
3. Customer Service Com-
Investment Banking
mittee
& Risk
Manage- 4. IT Strategy Committee
ment 5. Special Committee of the
(DTIRM), Board to monitor and fol-
CAIIB, low up Fraud Cases involv-
Certifica- ing Rs.1.00 Cr. and above
tion in Risk 6. Appellate Authority and
in Financial Reviewing Authority
Services

79
 Annual Report

9- 'ks;j/kjd funs'kd dk pquko

& lkoZtfud {ks=k ds cSd a ksa
}kjk ernku
10- olwyh esa çxfr dh fuxjkuh ds
fy, cksMZ dh lfefr
11- O;olk; leh{kk lfefr
12- cksMZ dh iwt
a h tqVko lfefr
6 Jh iadt 08-08- okf.kT; esa ljdkj 30 o"kksaZ ç'kklu] 1- cksMZ dh ys[kk&ijh{kk lfefr flMch (,lhch& ugha
tSu 2019 Lukrd dh ds ukferh ls vf/d çca/] 2- xzkgd lsok lfefr lnL;)
mikf/] ,ech,] funs'kd dk ,dkmaV~l
baLVhVîwV ç'kklfud ,aM dkWfLVax 3- funs'kdksa dh inksUufr lfefr
vkWiQ dkWLV vuqHko] 4- vihyh; çkf/dkjh vkSj leh{kk
vdkmaVsaV~l os orZeku çkf/dkjh
vkWiQ bafM;k esa foRrh;
5- #-1-00 djksM+ vkSj mlls vf/d
ds ,lksfl,V lsok,a
dh jkf'k okys /ks[kk/kM+h ekeyksa
lnL;- foHkkx]
dh fuxjkuh vkSj vuqorhZ dkjZokbZ
foRr
djus gsrq cksMZ dh fo'ks"k lfefr
ea=kky;]
Hkkjr 6- lrdZrk vkSj xSj&lrdZrk
ljdkj vuq'kklukRed dkjZokbZ ekeyksa ds
esa vij fuiVku dh leh{kk djus ds fy,
lfpo gSA funs'kdksa dh lfefr
7- ekuo lalk/ku ij cksMZ dh
lapkyu lfefr
8- çn'kZu ewY;kadu lfefr
7 Jh foosd 24-07- Lukrd Hkk-fj-cSa }kjk Hkk-fj-cSa cSafdax vkSj 1- çca/u lfefr ugha ugha
vxzoky 2019 vFkZ'kkL=k ukfer funs'kd esa fofHkUu vuqikyu 2- cksMZ dh ys[kk&ijh{kk lfefr
(vkWulZ)] inksa ij
LukrdksÙkj dk;Z 3- funs'kdksa dh inksUufr lfefr
(vFkZ'kkL=k)] fd;k] 4- lrdZrk vkSj xSj&lrdZrk
vkfFkZd uhfr orZeku esa vuq'kklukRed dkjZokbZ ekeyksa
rFkk varjkZ"Vªh; (Hkk-fj-cSa)] ds fuiVku dh leh{kk djus ds
O;olk; esa Hkksiky fy, funs'kdksa dh lfefr
,e,llh] ds {ks=h;
,ech, (cSafdax funs'kd
vkSj foÙk)]
lh,vkbZvkbZch]
Vªstjh vkSj
tksf[ke çca/u
esa çek.ki=k]
foÙk çca/u esa
ihth fMIyksek]
dkfeZd çca/u
esa ihth
fMIyksek

80
 Annual Report

7. Committee of the Direc-

tors to Review Vigilance
and Non Vigilance cases
8. HO Credit Approval Com-
mittee- Level-III
9. Election of Shareholder
Directors – Voting by Pub-
lic Sector Banks
10. Committee of the Board
to Monitor the Progress in
Recovery
11. Business Review Commit-
tee
12. Capital Raising Commit-
tee of Board
6 Pankaj 08.08.2019 Bachelor’s Govt. Over 30 Admin- 1. Audit Committee of Board. SIDBI (ACB- Member) NIL
Jain Degree in Nominee years of istration, 2. Customer Service Com-
commerce, Director Admin- Man- mittee
MBA, istrative age-
3. Director’s Promotion Com-
Associate experi- ment,
mittee
Member of ence. Ac-
Institute of Present- counts 4. Appellate Authority and
Cost Ac- ly, Addl. and Reviewing Authority
countants Secre- Costing 5. Special Committee of the
of India tary in Board to monitor and fol-
D.F.S, low up Fraud cases in-
Minis- volving Rs 1.00 crore and
try of above.
Finance, 6. Committee of the Direc-
GoI. tors to Review Vigilance
and Non Vigilance cases
7. Steering Committee of the
Board on HR
8. Performance Evaluation
Committee
7 Vivek 24.07.2019 B.A. (Hons) RBI Worked Bank- 1. Management Committee NIL NIL
Aggarwal Econom- Nominee in ing and 2. Audit Committee of the
ics, MA Director various Compli- Board
(Eco- capaci- ance
3. Directors’ Promotion Com-
nomics), ties at
mittee
M.Sc. in RBI and
Economic pres- 4. Committee of the Direc-
Policy and ently, tors to Review Vigilance
Interna- Regional and Non Vigilance cases
tional Busi- Director,
ness, MBA (RBI)
(Banking & Bhopal.
Finance), .
CAIIB,
Certificate
in Treasury
& Risk
Manage-
ment, PG
Diploma in
Financial
Manage-
ment
and PG
Diploma in
Personnnel
Manage-
ment

81
 Annual Report

8 MkW- vk'kk 12-09- Lukrd] 'ks;j/kjd ekuo ekuo 1- çca/ lfefr ugha 100
HkaMkjdj 2018 LukrdksÙkj funs'kd lalk/u lalk/u 2- fgr/kjd laca/ lfefr& vè;{k
(euksfoKku)] vkSj rFkk 3- xzkgd lsok lfefr
ih,pMh O;olk; O;olk;
4- ukekadu vkSj ikfjJfed
(O;olk; çca/u esa çca/u lfefr& vè;{k
çca/u) 40 o"kksaZ
5- bjknru pwddrkZvksa vkSj
dk vuqHko
xSj&lgdkjh m/kjdrkZvksa ds
oxhZdj.k dh igpku dh
leh{kk ds fy, lfefr
6- ekuo lalk/u ij cksMZ dh
lapkyu lfefr
7- çn'kZu ewY;kadu lfefr &
vè;{k
8- O;olk; leh{kk lfefr
9- cksMZ dh iwath tqVko lfefr

9 xkSre xqgk 18-03- LukrdksÙkj 'ks;j/kjd yksd foÙk 1- cksMZ dh ys[kk&ijh{kk lfefr ugha 500
2021 (vaxzsth) funs'kd ç'kklu (ys[kk&ijh{kk 2- tksf[ke çca/ lfefr
HkwriwoZ rFkk foÙk] vkSj ys[kk)
3- vkbZVh j.kuhfr lfefr
lfVZiQkbM cSfa dax] rFkk vkbZVh
buiQkesZ'ku lwpuk 4- #-1-00 djksM+ vkSj mlls vf/d
flLVEl vkWfMVj çkS|ksfxdh] dh jkf'k okys /ks[kk/kM+h
(lhvkbZ,l,) ys[kk vkSj ekeyksa dh fuxjkuh vkSj
ys[kk&ijh{kk vuqorhZ dkjZokbZ djus gsrq cksMZ
esa 33 o"kksZa dh fo'ks"k lfefr
dk is'ksoj 5- ukekadu vkSj ikfjJfed lfefr
vuqHko 6- olwyh esa çxfr dh fuxjkuh ds
fy, cksMZ dh lfefr
7- bjknru pwddrkZvksa vkSj
xSj&lgdkjh m/kjdrkZvksa ds
oxhZdj.k dh igpku dh
leh{kk ds fy, lfefr
8- çn'kZu ewY;kadu lfefr
uksV% funs'kd ftu lfefr;ksa ds lnL; gSa] muds uke dk mYys[k fd;k x;k gS rFkk lfefr;ksa dh vè;{krk tgka Hkh ykxw gS] mlds laca/ esa fo'ks"k :i
ls bafxr fd;k x;k gSA
2-2 o"kZ ds nkSjku fuEufyf•r lnL; funs'kdksa dk dk;Zdky lekIr gqvk%
Øe la0 funs'kd dk uke funs'kd dh Js.kh lekiu frfFk dkj.k
1 Jh lat; 'kekZ 'ks;j/kjd funs'kd 14-06-2020 vof/ lekIr
2 MkW- vkj-ds- ;nqoa'kh dk;Zikyd funs'kd 08-10-2020 vof/ lekIr
2-3 lfefr;ksa@vU; lwphc¼ laLFkkvksa ds cksMZ esa funs'kdksa dh lnL;rk@vè;{krk dk fooj.k%

Ø-la- funs'kd ds uke vU; lwphc} laLFkk dk uke vU; lwphc¼ laLFkku ds cksMZ@lfefr vU; lwphc¼ laLFkkvksa
ftlesa funs'kd cksMZ dk dk uke tgk¡ funs'kd vè;{k@lnL; gS esa funs'kd dh Js.kh
lnL; gS
1- Jh lh,p-,l-,l- ih,uch gkmflax iQkbusal cksMZ vè;{k xSj&dk;Zikyd vè;{k
efYydktZqu jko fyfeVsM ukekadu vkSj ikfjJfed lfefr lnL;
fgr/kjd laca/ lfefr lnL;
2- lat; dqekj ugha ugha ugha ugha

82
 Annual Report

8 Dr. Asha 12.09.2018 B.A., M.A. Share- 40 years HR and 1. Management Committee NIL 100
Bhan- (Psychol- holder of expe- Busi- 2. Stakeholders Relationship
darker ogy), Ph.D Director rience ness Committee- Chairperson
(Business in HR & Man- 3. Customer Service Com-
Manage- Busi- agement mittee
ment) ness 4. Nomination and Remuner-
Manage- ation Committee- Chair-
ment person
5. Committee for Review
of Identification of Wilful
Defaulters and Non-Co-
operative Borrowers Clas-
sification
6. Steering Committee of the
Board on HR
7. Performance Evaluation
Committee- Chairperson
8. Business Review Commit-
tee
9. Capital Raising Commit-
tee of Board
9 Gautam 18.03.2021 M.A. Share- 33 years Finance 1. Audit Committee of Board- NIL 500
Guha (English), holder of pro- (Audit & Chairman
Former Director fessional Ac- 2. Risk Management Com-
Certified experi- counts) mittee
Information ence in and IT 3. IT Strategy Committee-
Systems Public Chairman
Auditor Admin- 4. Special Committee of
(CISA) istration Board to monitor and follow
and up fraud cases involving
Finance, Rs.1.00 Crore & above
Banking, 5. Nomination and Remuner-
Infor- ation Committee
mation 6. Committee of the Board
Tech- to monitor the progress in
nology, Recovery
Accoun- 7. Committee for Review
tancy of Identification of Wilful
and Defaulters and Non-Co-
Auditing operative Borrowers Clas-
sification
8. Performance Evaluation
Committee
Note: The name of the Committees in which the Director is a member has been mentioned and the Chairmanship has been
specifically indicated wherever applicable.
2.2 The following members ceased to be the Directors during the year:

S. No. Name of Director Category of Director Date of Cessation Reason

1 Shri Sanjay Verma Shareholder Director 14.06.2020 Completion of Tenure
2 Dr. R. K. Yaduvanshi Executive Director 08.10.2020 Completion of Tenure
2.3 Details of membership/chairmanship of Directors in the Committees/Board of other listed entities:

Sr. Name of Director Name of other Listed Name of the Board/Committee in Category of
No. (Shri/Smt.) Entity in which the other listed entity where the Director Directorship in other
Director is a member of is chairman/member listed entities
the Board
1 CH. S. S. Non-Executive
PNB Housing Finance Ltd. Board Chairman
Mallikarjuna Rao Chairman
Nomination and Member
Remuneration Committee
Stakeholders Relationship Member
Committee
2 Sanjay Kumar NIL NIL NIL NIL

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3- fot; nqcs ugha ugha ugha ugha

4- vKs; dqekj vktkn ih,uch fxYV~l fy- funs'kd eaMy vè;{k xSj&dk;Zikyd vè;{k
5- Lo#i dqekj lkgk ugha ugha ugha ugha
6- iadt tSu ugha ugha ugha ugha
7- foosd vxzoky ugha ugha ugha ugha
8- MkW- vk'kk HkaMkjdj ugha ugha ugha ugha
9- xkSre xqgk ugha ugha ugha ugha
2-4 foRrh; o"kZ esa vk;ksftr cksMZ dh cSBdksa dk fooj.k fuEukuqlkj gS %
Ø-la- cSBd dh frfFk funs'kd eaMy esa funs'kdksa dh dqy cSBd esa mifLFkr funs'kdksa dh la[;k
la[;k
1 05.05.2020 9 9
2 29.05.2020 9 9
3 19.06.2020 8 8
4 29.06.2020 8 8
5 09.07.2020 8 8
6 30.07.2020 8 8
7 21.08.2020 8 8
8 05.09.2020 8 8
9 25.09.2020 8 7
10 10.10.2020 7 7
11 29.10.2020 7 7
12 02.11.2020 7 7
13 04.12.2020 7 7
14 30.12.2020 7 7
15 29.01.2021 7 7
16 05.02.2021 7 7
17 05.03.2021 7 7
18 30.03.2021 9 8

2-5 foÙkh; o"kZ ds nkSjku cksMZ dh cSBdksa rFkk xr okf"kZd vke cSBd (,th,e) esa funs'kdksa dh mifLFkfr dh la[;k bl çdkj gS%
Ø-la funs'kd dk uke muds dk;Zdky ds nkSjku vk;ksftr cksMZ dh fdruh fiNyh vke okf"kZd cSBd
cksMZ dh cSBdksa dh la[;k cSBdksa esa mifLFkr gq, esa mifLFkfr
1 lh,p-,l-,l-efYydktqZu jko 18 18 gk¡
2 MkW- vkj-ds-;nqoa'kh 9 8 gk¡
3 lat; dqekj 18 18 gk¡
4 fot; nqcs 18 18 gk¡
5 vKs; dqekj vktkn 18 18 gk¡
6 Lo#i dqekj lkgk 1 1 ykxw ugha
7 iadt tSu 18 18 ugha
8 foosd vxzoky 18 18 ugha
9 lat; oekZ 2 2 ykxw ugha
10 MkW- vk'kk HkaMkjdj 18 17 gk¡
11 xkSre xqgk 1 1 ykxw ugha
ykxw ugha% lacaf/r vof/ ds nkSjku funs'kd ughaA

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3 Vijay Dube NIL NIL NIL NIL

4 Agyey Kumar Azad Non-Executive
PNB Gilts Ltd. Board Chairman Chairman
5 Swarup Kumar Saha NIL NIL NIL NIL
6 Pankaj Jain NIL NIL NIL NIL
7 Vivek Aggarwal NIL NIL NIL NIL
8 Dr. Asha Bhandarker NIL NIL NIL NIL
9 Gautam Guha NIL NIL NIL NIL

2.4 Board meetings were held during the year as per details given below:

S. Date of the Meeting Total No. of Directors on the No. of Directors present in the
No. Board meeting
1 05.05.2020 9 9
2 29.05.2020 9 9
3 19.06.2020 8 8
4 29.06.2020 8 8
5 09.07.2020 8 8
6 30.07.2020 8 8
7 21.08.2020 8 8
8 05.09.2020 8 8
9 25.09.2020 8 7
10 10.10.2020 7 7
11 29.10.2020 7 7
12 02.11.2020 7 7
13 04.12.2020 7 7
14 30.12.2020 7 7
15 29.01.2021 7 7
16 05.02.2021 7 7
17 05.03.2021 7 7
18 30.03.2021 9 8

2.5 The total number of Board meetings & last Annual General Meeting (AGM) attended by Directors during the Financial
Year are as under:

S. Name of Director Board Meetings held Board Meetings Attendance in

No. during their tenure attended last AGM
1 CH. S. S. Mallikarjuna Rao 18 18 Yes
2 Dr. R. K. Yaduvanshi 9 8 Yes
3 Sanjay Kumar 18 18 Yes
4 Vijay Dube 18 18 Yes
5 A. K. Azad 18 18 Yes
6 Swarup Kumar Saha 1 1 N.A.
7 Pankaj Jain 18 18 No
8 Vivek Aggarwal 18 18 No
9 Sanjay Verma 2 2 N.A.
10 Dr. Asha Bhandarker 18 17 Yes
11 Gautam Guha 1 1 N.A.
N.A.: Not a director during the relevant period.

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2-6 foÙkh; o"kZ ds nkSjku fu;qDr fd, x, funs'kdksa dh laf{kIr 2.6 Brief Profile of Directors appointed during the Finan-
çksiQkby fuEukuqlkj gS% cial Year is given below:

1- Jh lat; dqekj] dk;Zikyd funs'kd% 1. Shri Sanjay Kumar, Executive Director:

Shri Sanjay Kumar assumed the charge as
Jh lat; dqekj us 01 vçSy] 2020 dks iatkc uS'kuy cSad Executive Director of the Punjab National Bank on
ds dk;Zikyd funs'kd ds :i esa dk;ZHkkj xzg.k fd;kA ;g April 01, 2020. Before taking up this assignment,
dk;ZHkkj laHkkyus ls iwoZ] os 20 flrEcj 2018 ls 31 ekpZ he was Executive Director of erstwhile United Bank
2020 rd iwoZorhZ ;wukbVsM cSad vkWÝQ bafM;k ds dk;Zikyd of India from 20th September, 2018 to 31st March,
funs'kd FksA 2020.

Jh dqekj] ,e,llh gSa rFkk mUgksaus o"kZ 1985 esa iwoZorhZ Shri Kumar, M.Sc., started his career in Banking
;wukbVsM cSad vkWÝQ bafM;k esa ifjoh{kk/hu vf/dkjh ds in erstwhile United Bank of India in the year 1985
:i esa cSafdax esa vius dfj;j dh 'kq:vkr dh FkhA os as Probationary Officer. He is a Certified Associate
member of Indian Institute of Bankers (CAIIB). He
bafM;u baLVhV;wV vkWiQ cSadlZ (lh,vkbZvkbZch) ds lfVZÝQkbM also holds a Diploma in Treasury, Investment and
,lksfl,V lnL; gSaA mUgksaus Hkkjrh; cSafdax vkSj foÙk laLFkku Risk Management (DTIRM) from Indian Institute of
ls Vªstjh] fuos'k vkSj tksf[ke çca/u (MhVhvkbZvkj,e) esa Banking and Finance.
fMIyksek Hkh fd;k gSA
In a career spanning over 35 years, he has served
35 lky ls vf/d ds dfj;j esa] mUgksaus cSafdax ds yxHkx in almost all areas of banking especially Treasury,
lHkh {ks=ksa esa fo'ks"k :i ls Vªstjh] dkWikZsjsV vdkmaV~l] ½.k] Corporate Accounts, Credit, Recovery & Credit
olwyh rFkk ½.k fuxjkuh ,oa 'kk[kk cSafdax esa dk;Z fd;k gSA Monitoring and Branch Banking. He has vast
mUgsa yxHkx 25 o"kksaZ rd iQhYM Lrj ds inksa ij dk;Z djus experience of working in field level positions for
almost 25 years having rich expertise of Branch Head
dk O;kid vuqHko gS vkSj 'kk[kk çeq[k ds :i esa 15 o"kksaZ dh
for 15 years. As the General Manager in-charge of
fo'kn fo'ks"kKrk çkIr gSA dkWiksZjsV [kkrksa ds çHkkjh egkçca/d Corporate Accounts, he was designated as Chief
ds :i esa] mUgsa ;wukbVsM cSad vkWÝQ bafM;k ds eq[; foÙkh; Financial Officer (CFO) of United Bank of India.
vf/dkjh (lh,iQvks) ds :i esa ukfer fd;k x;k FkkA ckn Later on, he was also assigned the responsibilities
esa] mUgsa fofHkUu dk;Z{ks=ksa tSls dkWiksZjsV ØsfMV] ,l,,eoh vkSj of General Manager in-charge of different verticals
½.k fuxjkuh ds çHkkjh egkçca/d dh ftEesnkfj;ka Hkh lkSaih viz. Corporate Credit, SAMV & Credit Monitoring.
xbZaA 2. Shri Vijay Dube, Executive Director:
2- Jh fot; nqcs] dk;Zikyd funs'kd% Shri Vijay Dube assumed charge as Executive
Jh fot; nqcs us 01 vçSy] 2020 dks iatkc uS'kuy cSad Director of Punjab National Bank (PNB) on 01st
(ih,uch) ds dk;Zikyd funs'kd ds :i esa dk;ZHkkj xzg.k April, 2020. Prior to this, he was Executive Director
of erstwhile Oriental Bank of Commerce from 01st
fd;kA ;g dk;ZHkkj laHkkyus ls iwoZ] os 01 uoacj 2018 ls November 2018 to 31st March 2020.
31 ekpZ] 2020 rd iwoZorhZ vksfj;aVy cSad vkWÝQ dkWelZ ds
dk;Zikyd funs'kd FksA Shri Dube is Masters in Business Administration
from Faculty of Management Studies, University of
Jh nqcs çca/u vè;;u ladk;] fnYyh fo'ofo|ky; (,iQ,e,l] Delhi (FMS, Delhi) and Post-Graduate in Statistics
fnYyh) ls O;olk; ç'kklu esa vkSj y[kuÅ fo'ofo|ky; ls from Lucknow University. He is a Certified Member
of Indian Institute of Banking & Finance (IIBF). He
lkaf[;dh esa LukrdksÙkj gSaA os Hkkjrh; cSafdax vkSj foÙk laLFkku holds professional certification in Limited Insolvency
(vkbZvkbZch,ÝQ) ds çekf.kr lnL; gSaA mUgksaus Hkkjrh; fnokyk vkSj Examination from Insolvency and Bankruptcy
'kks/u v{kerk cksMZ (vkbZchchvkbZ) ls lhfer bUlksYosalh Board of India (IBBI). He also holds professional
ijh{kk esa O;kolkf;d çek.ku çkIr fd;k gSA mUgksaus pkVZMZ certification in Risk in Financial Services (Level
3 Award) from Chartered Institute for Securities &
baLVhV;wV ÝQkWj flD;ksfjVht ,aM buosLVesaV (lhvkbZ,wvkbZ] Investment (CISI, London).
yanu) ls foÙkh; lsokvksa esa tksf[ke (rhuksa Lrj ds vokMZ) esa
is'ksoj çek.ku Hkh çkIr fd;k gSA Shri Dube has more than 35 years of experience
across Banks/ FI(s) namely, Oriental Bank of
Jh nwcs dks fofHkUu cSadksa@foÙkh; laLFkkvksa] vFkkZr~ vksfj,aVy Commerce, Vijaya Bank, Punjab National Bank,
cSad vkWÝQ dkWelZ] fot;k cSad] iatkc uS'kuy cSad] LVsV cSad State Bank of Mysore, IFCI and Oriental Insurance
vkWÝQ eSlwj] vkbZ,ÝQlhvkbZ vkSj vksfj,aVy ba';ksjsal daiuh Company Limited, in varied roles of leadership,
fyfeVsM esa usr`Ro] ç'kklfud] lykgdkj vkSj ÝQhYM Lrj ds administrative, advisory and field level positions.
His major tenure was with Punjab National Bank
inksa dh fofHkUu Hkwfedkvksa dk vuqHko çkIr gSA mudk çeq[k (approx 22 years) and Vijaya Bank, across wide
dk;Zdky ns'kHkj ds fofHkUu HkkSxksfyd {ks=k esa] iatkc uS'kuy geographical spread in the country.
cSad (yxHkx 22 o"kZ) vkSj fot;k cSad ds lkFk FkkA
He has held leadership roles in various verticals/
mUgksaus fofHkUu ofVZdy@{ks=k vkSj ÝQhYM Lrj ds fofHkUu inksa segments and field positions viz. Regional Head,
tSls {ks=kh; çeq[k] fofHkUu Jsf.k;ksa dh 'kk[kkvksa ds 'kk[kk çeq[k Branch Head of various categories of Branches
(including Corporate Banking Business) and
(dkWiksZjsV cSafdax O;olk; lfgr) vkSj f'k{k.k dsaæ ds ç/
Principal of Learning Center.
kukpk;Z ds :i esa usr`Ro dh Hkwfedk,¡ fuHkkbZ gSaA

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3- Jh Lo:i dqekj lkgk] dk;Zikyd funs'kd% 3. Shri Swarup Kumar Saha, Executive Director:

Jh Lo:i dqekj lkgk us 10 ekpZ] 2021 dks iatkc uS'kuy Shri Swarup Kumar Saha assumed the charge
cSad ds dk;Zikyd funs'kd ds :i esa dk;ZHkkj xzg.k fd;k as Executive Director of Punjab National Bank on
March 10, 2021. Before taking up this assignment,
gSA ;g dk;ZHkkj xzg.k djus ls iwoZ] os twu 2020 ls cSad esa
he was Zonal Manager (Chief General Manager),
y[kuÅ vapy ds vapy çca/d (eq[; egkçca/d) FksA Lucknow Zone, in the Bank since June 2020.
Jh lkgk vkbZvkbZ,e] cSaxyksj ds ek/;e ls 2019 esa vk;ksftr Shri Saha was one of the participants for the flagship
cSad cksMZ C;wjks (chchch) ds çeq[k usr`Ro fodkl dk;ZØe Leadership Development Program of Banks Board
ds çfrHkkfx;ksa esa ls ,d FksA mUgksaus lh,,iQvkj,,y@LVuZ Bureau (BBB) in 2019 conducted through IIM,
Bangalore. He has also participated in Advanced
fctusl Ldwy] U;w;kWdZ }kjk lapkfyr mUur çca/u dk;ZØe
Management Program conducted by CAFRAL/
vkSj ,uvkbZch,e vkSj dsykWx Ldwy vkWÝQ eSustesaV] ;w,l, Stern Business School, New York and Leadership
}kjk vk;ksftr usr`Ro fodkl dk;ZØe esa Hkh Hkkx fy;k gSA Development Program conducted by NIBM &
Kellogg School of Management, USA.
dydÙkk fo'ofo|ky;] dksydkrk ls foKku esa Lukrd] Jh
Shri Saha, a graduate in Science from University of
lkgk us cSafdax esa viuk dSfj;j iwoZorhZ vksfj,aVy cSad vkWÝQ
Calcutta, Kolkata, started his career in Banking in
dkWelZ esa o"kZ 1990 esa ifjoh{kk/hu vf/dkjh ds :i esa 'kq: erstwhile Oriental Bank of Commerce in the year 1990
fd;k FkkA os bafM;u baLVhVîwV vkWÝQ cSadlZ (CAIIB) ds as Probationary Officer. He is a Certified Associate
lfVZÝQkbM ,lksfl,V lnL; gSaA mUgksaus Hkkjrh; cSafdax vkSj foÙk member of Indian Institute of Bankers (CAIIB). He
laLFkku ls Vªstjh] fuos'k vkSj tksf[ke çca/u (DTIRM) also holds a Diploma in Treasury, Investment and
Risk Management (DTIRM) from Indian Institute of
esa fMIyksek fd;k gS rFkk vkbZVh lqj{kk] lkbcj vijk/ vkSj
Banking and Finance (IIBF) and Certificate in Risk in
/ks[kk/M+h çca/u ls lacaf/r fofHkUu çek.ki=kksa ds lkFk Financial Services from IIBF in collaboration with CISI,
lhvkbZ,lvkbZ] yanu ds lg;ksx ls vkbZvkbZch,ÝQ ls foÙkh; London along with various certifications related to IT
lsokvksa esa tksf[ke esa çek.ki=k Hkh çkIr fd;k gSA Security, Cyber Crimes and Fraud Management.
In a career spanning over 30 years, he has worked
vius 30 o"kksaZ ls vf/d ds dfj;j esa] mUgksaus ns'k Hkj esa
in different capacities and has worked across the
fofHkUu inksa ij dk;Z fd;k gSA mUgsa ekuo lalk/ku fodkl] country. He has wide exposure in Human Resource
Vªstjh] varjkZ"Vªh; cSafdax] ½.k] tksf[ke çca/u] laxBu iquxZBu Development, Treasury, International Banking,
vkSj cksMZ ekeyksa esa O;kid vuqHko gSA iwoZorhZ vksfj,aVy cSad Credit, Risk Management, Organization Restructuring
vkWÝQ dkWelZ ds ç/ku dk;kZy; esa vius dk;Zdky ds nkSjku] and Board matters. During his tenure at Head
Office of erstwhile Oriental Bank of Commerce, he
mUgksaus Vªstjh vkSj varjkZ"Vªh; cSafdax] ekuo lalk/u fodkl
headed Treasury and International Banking, Human
çHkkx rFkk cksMZ çHkkx dk usr`Ro fd;kA Resource Development Division and Board Division.
4- Jh xkSre xqgk] 'ks;j/kjd funs'kd% 4. Shri Gautam Guha, Shareholder Director:
Jh xkSre xqgk dks fnukad 18-03-2021 ls 05-10-2023 rd ds Shri Gautam Guha has been elected as Shareholder
dk;Zdky ds fy, 'ks;j/kjd funs'kd ds :i esa pquk x;k gSA Director w.e.f 18.03.2021 with a tenure upto
05.10.2023.
Jh xkSre xqgk] tknoiqj fo'ofo|ky;] dksydkrk ls vaxzsth Shri Gautam Guha, is a Post Graduate in English
lkfgR; esa LukrdksÙkj gSaA os 1981 ls Hkkjr ljdkj dh Literature from Jadavpur University, Kolkata. He was
Hkkjrh; ys[kk ijh{kk vkSj ys[kk lsok ds lnL; Fks rFkk Hkkjrh; a member of the Indian Audit & Accounts Service
ys[kk ijh{kk vkSj ys[kk foHkkx] dsaæh; ea=ky;ksa vkSj varjkZ"Vªh; of GoI, since 1981 and has served in different
laxBuksa esa fofHkUu inksa ij dk;Z fd;k gSA os 31 tuojh 2015 capacities in Indian Audit and Accounts Department,
Central Ministries and International Organisations.
dks Hkkjr ljdkj ds vfrfjDr mi fu;a=kd vkSj egkys[kk He retired from the post of Additional Deputy
ijh{kd ds in ls lsokfuo`Ùk gq,A Comptroller and Auditor General of Government of
India on 31st January 2015.
mUgsa yksd ç'kklu vkSj foÙk] cSafdax] lwpuk çkS|ksfxdh] ys[kk
vkSj ys[kk ijh{kk esa 33 o"kksaZ dk is'ksoj vuqHko gSA mUgsa Hkkjrh; He has 33 years of professional experience in Public
ys[kk ijh{kk vkSj ys[kk foHkkx esa vkbZVh vkWfMV igy ds fy, Administration and Finance, Banking, Information
Technology, Accountancy and Auditing. He was
Vhe yhMj ds :i esa 21 vçSy] 2008 dks ^yksd ç'kklu esa awarded Prime Minister’s Award for ‘Excellence in
mRÑ"Vrk* ds fy, ç/kuea=kh iqjLdkj ls lEekfur fd;k x;k Public Administration’ on April 21, 2008 as Team
FkkA Leader for IT Audit Initiative in Indian Audit &
Accounts Department.
mUgksaus 25 vçSy 2016 ls 24 vçSy 2019 rd vkSj 21
vDVwcj 2019 ls 31 ekpZ 2020 rd iwoZorhZ bykgkckn cSad He has also served as a Part Time Non-Official
Director on the Board of erstwhile Allahabad Bank
ds cksMZ esa va'kdkfyd xSj&ljdkjh funs'kd ds :i esa Hkh from 25th April 2016 to 24th April 2019 and from
dk;Z fd;k gSA 21st October 2019 to 31st March 2020.

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3- cksMZ dh mi&lfefr;ka 3. Sub-Committees of the Board

cSad ds funs'kd eaMy us Hkkjrh; fjtoZ cSad@lsch@Hkkjr ljdkj@ The Board of Directors of the Bank has constituted various
Sub-Committees of Directors and / or Executives to look
vkbZch, fn'kkfunsZ'kksa ds lanHkZ esa j.kuhfrd egRo ds fofHkUu {ks=kksa dks into different areas of strategic importance in terms of
ns[kus ds fy, funs'kdksa vkSj@;k dk;Zikyd vf/dkfj;ksa dh fofHkUu Reserve Bank of India / SEBI / Government of India/IBA
mi&lfefr;ksa dk xBu fd;k gSA guidelines.

3-1 cksMZ dh ys[kk ijh{kk lfefr (,lhch) 3.1 Audit Committee of the Board (ACB)

laf{kIr fooj.k vkSj fopkjkFkZ fo"k;% Brief description and terms of reference:

cksMZ dh ys[kk ijh{kk lfefr dk xBu vkjchvkbZ dh i=k la[;k 5@16@13- The Audit Committee of the Board has been constituted in
100@94 fnukad 09-04-1994] la[;k chlh@,Mh,e,u@919@16-13-100@95 terms of RBI guidelines contained in its letter No. 5/16/13.
100/94 dated 09.04.1994, No. BC/ADMN/919/16.13.100/95
fnukad 26-09-1995 vkSj la- Mhvks,l- la[;k chlh@3@08-91-020@97
dated 26.09.1995 and No.DOS. No. BC/3/08.91.020/97
fnukad 20-01-97 esa fufgr rFkk vkjchvkbZ ds vU; ekStwnk fn'kkfunsZ'k dated 20.01.97 and other extant guidelines of RBI and as
vkSj lsch (,yvksMhvkj) fofu;e 2015 ds rgr vko';d fn'kk&funsZ'kksa required under SEBI (LODR) Regulations 2015. The broad
ds vuqlkj fd;k x;k gSA lfefr ds O;kid Hkwfedk bl çdkj gSa%& role of the Committee is as under:-

• laxBu] lapkyu] vkarfjd ys[kk ijh{kk vkSj fujh{k.k dh • Providing direction and overseeing the total
audit function of the Bank including the organization,
xq.koÙkk fu;a=k.k lfgr cSad ds lexz ys[kk ijh{kk dk;ksaZ dks
operationalization, quality control of internal audit
fn'kk çnku djuk vkSj mldk i;Zos{k.k djuk rFkk cSad dh and inspection including its review and follow up
lkafof/d@cká ys[kk ijh{kk dk;ksaZ ,oa Hkkjrh; fjtoZ cSad ds on the statutory/external audit of the Bank and
fujh{k.k ds laca/ esa vuqorhZ dkjZokbZ djukA inspections of RBI.

• frekgh@okf"kZd foÙkh; fooj.k o fjiksVksaZ ds laca/ esa dsUæh; • To interact with Statutory Central Auditors in respect
of approval of quarterly/annual Financial Statements
lkafof/d ys[kk ijh{kdksa ls fopkj&foe'kZ djuk vkSj ykax iQkeZ and Reports and also follow up on all the issues
vkWfMV fjiksVZ esa mBk, x, leLr ekeyksa ij vuqorhZ dkjZokbZ raised in the Long Form Audit Report.
djukA
• Overseeing the Bank’s financial reporting process
• ;g lqfuf'pr djus ds fy, foÙkh; fooj.k lgh] i;kZIr vkSj and the disclosure of its financial information to
ensure that the financial statements are correct,
fo'oluh; gS] cSad dh foÙkh; fjiksfVaZx çfØ;k dh fuxjkuh
sufficient and credible.
vkSj bldh foÙkh; lwpukvksa dk çdVhdj.kA
• To review with the Management, the Annual
• okf"kZd foÙkh; fooj.kksa vkSj ml ij ys[kk ijh{kdksa dh fjiksVZ] Financial Statements and Auditors’ report thereon
cksMZ dks vuqeksnukFkZ çLrqr djus ls iwoZ] çca/u ds lkFk mldh before submission to the Board for approval and
leh{kk djuk ,oa ys[kkadu uhfr;ksa esa ifjorZu djukA also the changes in the Accounting Policies.
• To review related party transactions.
• lacaf/r i{k ds ysunsu dh leh{kkA
• To discharge the functions in terms of the SEBI
• lkoZtfud {ks=k ds cSdksa ij ;Fkk ykxw lsch (,yvksMhvkj) (LODR) Regulations, 2015 to the extent applicable
fofu;ekoyh] 2015 dh 'krkZuqlkj dk;Z djukA to Public Sector Banks.

daiuh lfpo lsch (,yvksMhvkj) fofu;ekoyh] 2015 dh fofu;e The Company Secretary acts as Secretary to the
Committee in terms of Regulation 18 (1)(e) of SEBI
18 (1) (bZ) dh 'krZ ds vuqlkj lfefr ds lfpo ds :i esa dk;Z (LODR) Regulations, 2015.
djrs gSaA
Constitution of the committee as on 31.03.2021:
31-03-2021j dh fLFkfr ds vuqlkj lfefr dh lajpuk%
S. No. Name of the Director (Shri/Smt.)
Ø-la- funs'kd dk uke (Jh@Jherh)
1. Gautam Guha Chairman
1- xkSre xqgk vè;{k
2. Vijay Dube Executive Director, Member
2- fot; nqcs dk;Zikyd funs'kd] lnL;
3- iadt tSu Hkkjr ljdkj ds ukferh funs'kd] lnL; 3. Pankaj Jain Govt. Nominee Director, Member
4- foosd vxzoky Hkkjrh; fjtoZ cSda ds ukferh funs'kd]lnL; 4. Vivek Aggarwal RBI Nominee Director, Member
vkeaf=kr% (lqJh@Jh) Invitees(S/Shri):
lat; dqekj dk;Zikyd funs'kd Sanjay Kumar Executive Director
vKs; dqekj vktkn dk;Zikyd funs'kd Agyey Kumar Azad Executive Director
Lo#i dqekj lkgk dk;Zikyd funs'kd Swarup Kumar Saha Executive Director

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fnukad 24-03-2021 ls MkW- vk'kk HkaMkjdj ds LFkku ij Jh xkSre xqgk Shri Gautam Guha was made member and Chairman
dks lnL; ,oa lfefr dk v/;{k cuk;k x;kA Jh fot; nqcs dks Jh of the Committee w.e.f.24.03.2021 in place of Dr. Asha
Bhandarker. Shri Vijay Dube was made member of the
lat; dqekj ds LFkku ij fnukad 11-03-2021 dks lfefr dk lnL;
Committee on 11.03.2021 in place of Shri Sanjay Kumar.
cuk;k x;kA
Details of meetings held during the Financial Year:
foÙkh; o"kZ ds nkSjku vk;ksftr cSBdksa ds fooj.k%
S. Date of Total No. of No of Directors
Ø-la cSBd dh lfefr ds cSBdksa esa mifLFkr No. Meeting Directors of Present in the
frfFk funs'kdksa dh dqy gq, funs'kdksa dh the Committee Meeting
la[;k la[;k 1. 29.05.2020 4 4
1 29-05-2020 4 4
2. 19.06.2020 4 4
2 19-06-2020 4 4
3. 29.06.2020 4 3
3 29-06-2020 4 3
4. 09.07.2020 4 4
4 09-07-2020 4 4
5 30-07-2020 4 4 5. 30.07.2020 4 4
6 21-08-2020 4 4 6. 21.08.2020 4 4
7 05-09-2020 4 4 7. 05.09.2020 4 4
8 25-09-2020 4 4 8. 25.09.2020 4 4
9 29-10-2020 4 4 9. 29.10.2020 4 4
10 02-11-2020 4 4 10 02.11.2020 4 4
11 04-12-2020 4 4 11 04.12.2020 4 4
12 30-12-2020 4 4
12 30.12.2020 4 4
13 29-01-2021 4 4
13 29.01.2021 4 4
14 05-02-2021 4 4
14 05.02.2021 4 4
15 05-03-2021 4 4
16 30-03-2021 4 4 15 05.03.2021 4 4
16 30.03.2021 4 4
foÙkh; o"kZ ds nkSjku lnL;&funs'kdksa }kjk cSBdksa esa Hkkx ysus
dh la[;k% No. of meetings attended by Member-Directors during
the Financial Year:
Ø-la funs'kd dk uke muds dk;Zdky fdruh
ds nkSjku cSBdksa esa S. Name of Director Meetings Meetings
No. (Shri/Smt.) held during attended
vk;ksftr cSBdksa mifLFkr gq,
their tenure
dh la[;k
1 Sanjay Verma 1 1
1 lat; oekZ 1 1
2 Sanjay Kumar 15 15
2 lat; dqekj 15 15
3 Pankaj Jain 16 15
3 iadt tSu 16 15
4 Vivek Aggarwal 16 16
4 foosd vxzoky 16 16
5 Vijay Dube 1 1
5 fot; nqcs 1 1
6 Dr. Asha Bhandarker 14 14
6 MkW vk'kk HkaMkjdj 14 14
7 Gautam Guha 1 1
7 xkSre xqgk 1 1
3.2 Risk Management Committee
3-2 tksf[ke çca/u lfefr
Brief description and terms of reference:
laf{kIr fooj.k vkSj fopkjkFkZ fo"k;%
Risk Management Committee (RMC) has been constituted
tksf[ke çcU/u lfefr (vkj,elh) dk xBu tksf[ke çcU/u ij as per RBI letter DBOD No. BP-520/21.04.103/2002-03
Hkk-fj- cSad i=k la- MhchvksMh la- chih&520@21-04-103@2002&03 dated 12.10.2002 on risk management and Regulation
fnukad 12-10-2002 ,oa lsch (,yvksMhvkj) fofu;ekoyh] 2015 ds 20 of SEBI (LODR) Regulations 2015. The Committee
fofu;eu 20 ds vuqlkj fd;k x;k gSA ½.k] cktkj vkSj ifjpkyu has overall responsibility of managing entire risk of the
Bank, devising suitable risk management policy including
tksf[ke] tksf[ke ,dhdj.k] loksZÙke tksf[ke çca/u çFkkvksa ds
credit, market and operational risks, risk integration,
dk;kZUo;u vkSj cSad dh fofHkUu tksf[ke lhek,a LFkkfir djus rFkk implementation of best risk management practices, setting
cSad ds lkbcj lqj{kk dh leh{kk djus lfgr cSad ds laiw.kZ tksf[ke up various risk limits and review of the cyber security of
ds çca/u uhfr rS;kj djus dh laiw.kZ ftEesnkjh lfefr ds ikl gSA the Bank.

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31-03-2021 dh fLFkfr ds vuqlkj lajpuk% Composition as on 31.03.2021:

1 lh,p-,l-,l-efYydktqZu çca/ funs'kd ,oa eq[; 1 CH. S. S. Mallikarjuna Rao MD&CEO, Chairman
jko] dk;Zikyd vf/dkjh] vè;{k 2 Sanjay Kumar Executive Director,
Member
2 lat; dqekj dk;Zikyd funs'kd] lnL;
3 Vijay Dube Executive Director,
3 fot; nqcs dk;Zikyd funs'kd] lnL; Member
4 vKs; dqekj vktkn dk;Zikyd funs'kd] lnL; 4 A. K. Azad Executive Director,
5 Lo#i dqekj lkgk dk;Zikyd funs'kd] lnL; Member
6 xkSre xqgk 'ks;j/kjd funs'kd] lnL; 5 Swarup Kumar Saha Executive Director,
Member
fnukad 24-03-2021 ls MkW- vk'kk HkaMkjdj ds LFkku ij Jh xkSre xqgk 6 Gautam Guha Shareholder Director,
dks lnL; ,oa lfefr dk vè;{k cuk;k x;kA Member
foÙkh; o"kZ ds nkSjku vk;ksftr cSBdksa dk fooj.k% Shri Gautam Guha was made member of the Committee
w.e.f. 24.03.2021 in place of Dr. Asha Bhandarker.
Ø- cSBd dh lfefr ds cSBdksa esa mifLFkr
Details of meetings held during the financial year:
la frfFk funs'kdksa dh dqy gq, funs'kdksa dh
la[;k la[;k S. Date of Total No. of No of Directors
1 28-05-2020 6 6 No. Meeting Directors of the Present in the
Committee Meeting
2 20-07-2020 6 6
1. 28.05.2020 6 6
3 14-08-2020 6 6
2. 20.07.2020 6 6
4 04-12-2020 5 5 3 14.08.2020 6 6
5 18-03-2021 6 6 4. 04.12.2020 5 5
foÙkh; o"kZ ds nkSjku lnL;&funs'kdksa }kjk cSBdksa esa Hkkx ysus 5. 18.03.2021 6 6
dh la[;k%
No. of meetings attended by Member-Directors during
the Financial Year:
Ø- funs'kd dk uke dk;Zdky ds fdruh cSBdksa
la- (Jh@Jherh) nkSjku vk;ksftr esa mifLFkr S. Name of Director Meetings Meetings
cSBdksa dh la[;k gq, No. (Shri/Smt.) held during attended
1- lh,p- ,l-,l- 5 5 their tenure
efYydktqZu jko 1 CH. S. S. 5 5
Mallikarjuna Rao
2- MkW vkj-ds-;nqoa'kh 3 3
2 Dr. R. K. Yaduvanshi 3 3
3- lat; dqekj 5 5
3 Sanjay Kumar 5 5
4- fot; nqcs 5 5
4 Vijay Dube 5 5
5- ,-ds-vktkn 5 5 5 A. K. Azad 5 5
6- MkW vk'kk HkaMkjdj 5 5 6 Dr. Asha Bhandarker 5 5
7- Lo:i dqekj lkgk 1 1 7 Swarup Kumar Saha 1 1
8- xkSre xqgk 'kwU; 'kwU; 8 Gautam Guha NIL NIL
3-3 fgr/kjdksa dh laca/ lfefr 3.3 Stakeholders’ Relationship Committee
laf{kIr fooj.k vkSj fopkjkFkZ fo"k;% Brief description and terms of reference:
lsch (,yvksMhvkj) fofu;ekoyh] 2015 ds fofu;eu 20 vkSj iatkc The Committee has been constituted in terms of Regulation
uS'kuy cSad ('ks;j vkSj cSBdsa) fofu;ekoyh] 2000 dh 'krkZuqlkj 20 of SEBI (LODR) Regulations, 2015 and Punjab National
Bank (Shares & Meetings) Regulations, 2000.The Role of
lfefr dk xBu fd;k x;k gSA lfefr dh Hkwfedk esa 'kkfey gSa% the Committee includes:
• cSad ds 'ks;j/kjdksa] ckaM/kjdksa vkSj vU; lqj{kk /kjdksa dh • Resolving the grievances of the shareholders,
f'kdk;rksa dk lek/ku] ftlesa 'ks;jksa ds [email protected] okf"kZd bondholders and other security holders of the Bank
fjiksVZ çkIr u gksuk] ?kksf"kr ykHkka'k dh çkfIr u gksuk] u,@ including requests/ complaints related to transfer/
MqIyhdsV çek.ki=k tkjh djuk] vke cSBdsa vkfn ls lacaf/r transmission of shares, non-receipt of annual report,
non-receipt of declared dividends, issue of new/
vuqjks/k@f'kdk;rsa 'kkfey gSaA duplicate certificates, general meetings etc.

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• 'ks;j /kjdksa }kjk ernku vf/dkjksa ds çHkkoh ç;ksx ds fy, • Review of measures taken for effective exercise of
fd, x, mik;ksa dh leh{kkA voting rights by shareholders.
• Review of adherence to the service standards
• jftLVªkj vkSj 'ks;j varj.k çfrfuf/ }kjk çnku dh tk jgh
adopted by the Bank in respect of various services
fofHkUu lsokvksa ds laca/ esa cSad }kjk viuk, x, lsok ekudksa being rendered by the Registrar & Share Transfer
ds ikyu dh leh{kkA Agent.
• vnkoh ykHkka'k dh ek=k dks de djus vkSj cSad ds 'ks;j/kjdksa • Review of the various measures and initiatives taken
}kjk ykHkka'k okjaV@okf"kZd fjiksVZ@lkafof/d uksfVl dh le; by the Bank for reducing the quantum of unclaimed
ij çkfIr lqfuf'pr djus ds fy, cSad }kjk fd, x, fofHkUu dividends and ensuring timely receipt of dividend
warrants/annual reports/statutory notices by the
mik;ksa vkSj igyksa dh leh{kkA shareholders of the Bank.
31-03-2021 dh fLFkfr ds vuqlkj lajpuk% Composition as on 31.03.2021:
Ø-la- funs'kd dk uke (Jh@Jherh) S. Name of the Director (Shri/Smt.)
No.
1 MkW- vk'kk HkaMkjdj 'ks;j/kjd funs'kd] vè;{k
1. Dr. Asha Bhandarker Shareholder Director,
2 lh,p- ,l-,l- çca/ funs'kd ,oa eq[; Chairperson
efYydktqZu jko dk;Zikyd vf/dkjh] lnL; 2. CH. S. S. Mallikarjuna Rao MD & CEO, Member
3. A. K. Azad Executive Director,
3 ,-ds-vktkn dk;Zikyd funs'kd] lnL;
Member

çca/ funs'kd ,oa eq[; dk;Zikyd vf/dkjh dks fnukad 16-06-2020 The MD & CEO was made a member of the Committee on
dks lfefr dk lnL; cuk;k x;kA 16.06.2020.

foÙkh; o"kZ ds nkSjku vk;ksftr cSBdksa ds fooj.k% Details of meetings held during the financial year:

S. Date of Total No. of No of Directors

Ø-la- cSBd dh lfefr ds cSBd esa mifLFkr
No. Meeting Directors of the Present in the
frfFk funs'kdksa dh funs'kdksa dh la- Committee Meeting
dqy la-
1. 15.06.2020 3 3
1 15-06-2020 3 3
2. 30.07.2020 4 4
2- 30-07-2020 4 4
foÙkh; o"kZ ds nkSjku vk;ksftr cSBdksa esa lnL;&funs'kdksa dh No. of meetings attended by Member-Directors during
mifLFkfr dh la[;k% the Financial Year:

S. Name of Director Meetings Meetings

Ø-la- funs'kd dk uke muds dk;Zdky ds fdruh No. (Shri/Smt.) held during attended
(Jh@Jherh) nkSjku vk;ksftr cSBdksa esa their tenure
cSBdksa dh la[;k mifLFkr gq,
1 Dr. Asha Bhandarker 2 2
1- MkW- vk'kk HkaMkjdj 2 2
2 CH. S. S. 1 1
2- lh,p- ,l-,l- 1 1
Mallikarjuna Rao
efYydktqZu jko
3 A. K. Azad 2 2
3- ,-ds-vktkn 2 2
4- MkW- vkj- ds-;nqoa'kh 2 2 4 Dr. R K Yaduvanshi 2 2

foÙkh; o"kZ ds nkSjku 'ks;j/kjdksa@ckaM/kjdksa@çfrHkwfr/kjdksa Status of Shareholders’/bondholders’/Security hold-

ls çkIr f'kdk;rksa dh fLFkfr % ers’ complaints received during the year:

o"kZ 2020&21 ds nkSjku çkIr f'kdk;rksa dh dqy la[;k & 20 Total no. of complaints received during FY 2020-21 – 20

'ks;j/kjdksa dh larqf"V rd f'kdk;rksa dk fuiVku u No. of complaints not resolved to the

gksus dh la[;k & 1* satisfaction of shareholders – 1*

fnukad 31-03-2021 dks yfEcr f'kdk;rksa dh la[;k & 1* No. of complaints pending as on 31.03.2021 – 1*
*The complaint was received through Stock Exchanges
* 31-03-2021 dks lekIr frekgh ds nkSjku LVkWd ,Dlpsatksa ds
during the quarter ended 31.03.2021. The complaint did
ekè;e ls f'kdk;r çkIr gqbZ FkhA f'kdk;r cSad ds 'ks;jksa ls lacaf/r not pertain to the shares of the Bank nor it was within
ugha Fkh vkSj u gh ;g lsch ds lwphc¼ fofu;eksa ds nk;js esa FkhA the purview of SEBI Listing Regulations. It related to

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 Annual Report

;g cSad ds ,pvkj@ifjpkyu laca/h ekeys ls lacaf/r gS ftls LVkWd HR/operational matter of the Bank which was suitably
,Dlpsatksa dks mi;qDRk :i ls lwfpr fd;k x;k Fkk ftlds ckn informed to the Stock Exchanges subsequent to which the
complaint was closed
f'kdk;r can dj nh xbZ FkhA
Ms. Ekta Pasricha, Company Secretary, is the Compliance
lsch (,yvksMhvkj) fofu;e] 2015 ds vuqlkj lqJh ,drk iljhpk] Officer of the Bank in terms of SEBI (LODR) Regulations,
daiuh lfpo] cSad dh vuqikyu vf/dkjh gSaA 2015.
3-4 ukekadu lfefr ,oa ikfjJfed lfefr 3.4 Nomination & Remuneration Committee
laf{kIr fooj.k ,oa fopkjkFkZ fo"k;% Brief description and terms of reference:

cSaddkjh daifu;ksa (miØeksa dk vtZu vkSj varj.k) vf/fu;e] 1970 The Committee is constituted for undertaking due diligence to
dh /kjk 9 dh mi/kjk 3 ds [kaM (i) ds vk/kj ij funs'kd ds :i determine the “Fit and Proper Criteria” status of the persons
to be elected as Directors under clause (i) of sub section 3 of
ukekadu çLrqr djus okys mEehnokjksa ds lEcU/ esa ^^mi;qZDr rFkk Section 9 of Banking Companies (Acquisition and Transfer
leqfpr ekunaMksa** dh fLFkfr fu/kZfjr djus ds fy, lfefr dk xBu of Undertakings) Act, 1970. Further, Govt. of India vide its
fd;k x;k gSA blds vykok] Hkkjr ljdkj us fnukad 30-08-2019 dh notification dated 30.08.2019 directed to constitute a single
foLr`r vf/lwpuk esa vkjchvkbZ ekLVj fn'kkfunsZ'k fnukad 02-08-2019 Nomination and Remuneration Committee for carrying
}kjk fufnZ"V ukekadu vkSj ikfjJfed lfefr ds dk;ksaZ dks iwjk djus out the functions of both Nomination and Remuneration
Committee with the composition as specified by RBI vide its
ds fy, la;kstu lfgr ,d ,dy ukekadu vkSj ikfjJfed lfefr dk Master Direction dated 02.08.2019. as amended.
xBu djus dk funsZ'k fn;k gSA
Composition as on 31.03.2021:
31-03-2021 dh fLFkfr vuqlkj lajpuk%
S. No. Name of the Director
Ø-la- funs'kd dk uke 1. Asha Bhandarker, Shareholder Director-
1- vk'kk HkaMkjdj] 'ks;j/kjd funs'kd & vè;{k Chairperson
2- xkSre xqgk] 'ks;j/kjd funs'kd 2. Gautam Guha, Shareholder Director

lfefr ds xSj&dk;kZRed gksus ds dkj.k foÙkh; o"kZ 2020&21 ds No meeting of the Nomination & Remuneration Committee
was held during FY 2020-21 as the Committee is non-
nkSjku ukekadu vkSj ikfjJfed lfefr dh dksbZ cSBd ugha gqbZ D;ksafd functional since only two Directors on the Board can
ykxw fn'kkfunsZ'kksa ds vuqlkj cksMZ esa dsoy nks funs'kdksa dks bl lfefr be nominated to this Committee as per the applicable
esa ukfer fd;k tk ldrk gSA rnuqlkj] bl lfefr ds fy, dksje dh guidelines. Accordingly, the quorum requirement for this
Committee was not met.
vko';drk dks iwjk ugha fd;k tk ldkA
3.5 Management Committee (MC)
3-5 çca/u lfefr (,elh)
Brief description and terms of reference:
laf{kIr fooj.k vkSj fopkjkFkZ fo"k;%
The Committee has been constituted in terms of Clause 13
jk"Vªh;Ñr cSadksa dh (çcU/u ,oa fofo/ çko/ku) ;kstuk 1970@80 dh of Nationalized Banks (Management and Miscellaneous
Provisions) Scheme 1970/1980. The Committee considers
[kaM 13 ds vuqlkj lfefr xfBr dh xbZ gSA lfefr fuEufyf[kr enksa]
following matters which are beyond the discretionary
tksfd ,eMh ,oa lhbZvks@ç-dk- ½.k vuqeksnu lfefr (,pvkslh,lh)&AAA powers of MD & CEO/Head Office Credit Approval
ds foosdk/khu vf/dkjksa ls ijs gSa] ij fopkj djrh gSA Committee (HOCAC) III:-

d) çLrkoksa dh LohÑfr (fuf/ ,oa xSj&fuf/ vk/kfjr) a) Sanctioning of credit proposals (Fund based & Non-
Fund based),
[k) le>kSrk@cêðs [kkrksa ds çLrko b) Loan compromise/write-off proposals,
x) iw¡th vkSj jktLo [kpZ ds vuqeksnukFkZ çLrko c) Proposal for approval of capital and revenue
expenditure,
?k) ifjljksa dk vf/xzg.k ,oa fdjk, ij ysus ds ekunaMksa esa d) Proposals relating to acquisition and hiring of premises
fopyu laca/h çLrko including deviation from norms for acquisition and
hiring of premises,
M-) eqdnek@vihy nk;j djus ls lacaf/r çLrko] mudk cpko
e) Proposals relating to filing of suits/appeals, defending
djuk bR;kfn them etc.
p) ljdkjh ,oa vU; vuqeksfnr çfrHkwfr;ksa] daifu;ksa ds va'ki=kksa f) Proposals for Investments in Government and other
approved securities, shares and debentures of
vkSj ½.k i=kksa esa fuos'k ,oa gkehnkjh vadu dk çLrko
companies including underwriting,
N) nku ls lEcfU/r çLrko g) Proposals relating to Donations,
t) funs'kd eaMy }kjk lanfHkZr dksbZ vU; ekeyk h) Any other matter referred by the Board.

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31-03-2021 dh fLFkfr ds vuqlkj lajpuk % Composition as on 31.03.2021:

Ø-la- funs'kd dk uke (Jh@Jherh) S. Name of the Director (Shri/Smt.)

No.
1- lh,p- ,l-,l- çca/ funs'kd ,oa eq[; 1 CH. S. S. Mallikarjuna Rao MD&CEO, Chairman
efYydktqZu jko dk;Zikyd vf/dkjh] vè;{k 2 Sanjay Kumar Executive Director,
Member
2- lat; dqekj dk;Zikyd funs'kd] lnL;
3 Vijay Dube Executive Director,
3- fot; nqcs dk;Zikyd funs'kd] lnL; Member
4 A. K. Azad Executive Director,
4- ,-ds- vktkn dk;Zikyd funs'kd] lnL; Member
5- Lo:i dqekj lkgk dk;Zikyd funs'kd] lnL; 5 Swarup Kumar Saha Executive Director,
Member
6- foosd vxzoky Hkk-fj-cS- ds ukfefr funs'kd] lnL; 6 Vivek Aggarwal RBI Nominee
Director, Member
7- *MkW vk'kk HkaMkjdj 'ks;j/kjd funs'kd 7 *Dr Asha Bhandarker Shareholder Director
MkW- vk'kk HkaMkjdj ('ks;j/kjd funs'kd) dks fnukad 24-03-2021 ls Dr. Asha Bhandarker (Shareholder Director) was made
lfefr dk lnL; cuk;k x;kA member of the Committee w.e.f. 24.03.2021.
*Dr. Asha Bhandarker was also a member of this
*MkW- vk'kk HkaMkjdj fnukad 16-06-2020 rd lfefr dh lnL; jghaA
Committee till 16.06.2020.
foÙkh; o"kZ ds nkSjku vk;ksftr cSBdksa dk fooj.k%
Details of meetings held during the financial year:
vk;ksftr cSBdksa dh la[;k% 22
No. of Meetings held: 22
cSBdksa dh frfFk% 29.04.2020, 16.10.2020,
19.05.2020, 29.10.2020, Dates of Meetings: 29.04.2020, 16.10.2020,
19.05.2020, 29.10.2020,
28.05.2020, 13.11.2020,
28.05.2020, 13.11.2020,
01.06.2020, 03.12.2020,
01.06.2020, 03.12.2020,
15.06.2020, 29.12.2020,
15.06.2020, 29.12.2020,
29.06.2020, 19.01.2021, 29.06.2020, 19.01.2021,
17.07.2020, 03.02.2021, 17.07.2020, 03.02.2021,
30.07.2020, 04.03.2021, 30.07.2020, 04.03.2021,
21.08.2020, 18.03.2021, 21.08.2020, 18.03.2021,
11.09.2020, 23.03.2021, 11.09.2020, 23.03.2021,
25.09.2020, 31.03.2021. 25.09.2020, 31.03.2021.

foÙkh; o"kZ ds nkSjku lnL; funs'kdksa }kjk cSBdksa esa Hkkx ysus No. of meetings attended by Member- Directors during
dh la[;k% the Financial Year:

S. Name of Director Meetings Meetings

Ø- funs'kd dk uke muds dk;Zdky ds fdruh cSBdksa No. (Shri/Smt.) held during attended
la- (Jh@Jherh) nkSjku vk;ksftr esa mifLFkr gq, their tenure
cSBdksa dh la[;k
CH. S. S.
1- lh,p- ,l-,l- 22 22 1 22 22
Mallikarjuna Rao
efYydktqZu jko
2 Dr. R. K. Yaduvanshi 11 11
2- MkW-vkj-ds-;nqoa'kh 11 11
3- lat; dqekj 22 21 3 Sanjay Kumar 22 21

4- fot; nqcs 22 22 4 Vijay Dube 22 22

5- ,-ds-vktkn 22 22 5 A. K. Azad 22 22

6- Lo:i dqekj lkgk 03 03 6

Swarup Kumar Saha
3 3
(10-03-2021 ls) (w.e.f. 10.03.2021)

7- foosd vxzoky 22 22 7 Vivek Aggarwal 22 22

8- MkW vk'kk HkaMkjdj 6 6 8 Dr. Asha Bhandarker 6 6

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3-6 ç/ku dk;kZy; ½.k vuqeksnu lfefr (Lrj &AAA) (ç-dk-_-v- 3.6 Head Office Credit Approval Committee (Level – III)
l&III) (HOCAC- III)

laf{kIr fooj.k vkSj fopkjkFkZ fo"k;% Brief description and terms of reference:
The HO Credit Approval Committee Level III has
ç-dk- ½.k vuqeksnu lfefr Lrj]AAA dk xBu jk"Vªh;Ñr cSadksa (çca/u
been constituted in terms of the Nationalized Banks
vkSj fofo/ çko/ku) ;kstuk 1970 ds lanHkZ esa vkSj foÙk ea=kky; (Management and Miscellaneous Provisions) Scheme
(,evks,iQ)] foÙkh; lsok,a foHkkx (Mh,iQ,l) dh vf/lwpuk 1970 and Department of Financial Services (DFS), Ministry
fnukad 05-12-2011 dh 'krkZuqlkj fd;k x;k gSA of Finance (MoF) notification dated 05.12.2011.

;g vkB lkS djksM+ #i;s rd ds ½.k çLrkoksa ij fopkj djrh gS] ;fn It considers the credit proposals up to eight hundred crore
cSad dk dqy dkjksckj nl yk[k djksM+ #i;s (gekjs cSad ij ykxw) rupees, in case of banks having total business of more
than ten lakh crore rupees (applicable on our Bank). The
ls vf/d dk gSA ;g lfefr ,eMh ,oa lhbZvks dh iwoZ esa fufgr Committee also considers OTS/Compromise/Write off
'kfDr;ksa dh lhek rd vksVh,l@le>kSrk@cV~Vk [kkrk çLrkoksa ij Hkh proposals to the extent of powers earlier vested with MD
fopkj djrh gSA & CEO.
31-03-2021 dh fLFkfr vuqlkj lajpuk % Composition as on 31.03.2021:

Ø-la- funs'kd dk uke (Jh@Jherh) S. Name of the Director (Shri/Smt.)

No.

lh,p- ,l-,l- çca/ funs'kd ,oa eq[;

1- 1
CH. S. S. Mallikarjuna MD&CEO,
efYydktqZu jko dk;Zikyd vf/dkjh] vè;{k Rao Chairman

2- lat; dqekj dk;Zikyd funs'kd] lnL; 2 Sanjay Kumar Executive Director, Member

3- fot; nqcs dk;Zikyd funs'kd 3 Vijay Dube Executive Director, Member

4 A. K. Azad Executive Director, Member

4- ,-ds-vktkn dk;Zikyd funs'kd
5 Swarup Kumar Saha Executive Director, Member
5- Lo:i dqekj lkgk dk;Zikyd funs'kd
Chief General
6 Member
6- eq[; egkçca/d (½.k) lnL; Manager (Credit)

Chief General Manag-

eq[; egkçca/d@
7- lnL; 7 er / General Manager Member
egkçca/d (foÙk) (Finance)

eq[; egkçca/d Chief General

8- lnL; 8 Manager (Risk Member
(tksf[ke çca/u) Management)

foÙkh; o"kZ ds nkSjku vk;ksftr cSBdksa dk fooj.k% Details of meetings held during the financial year:

vk;ksftr cSBdksa dh la[;k% 21 No. of Meetings held: 21

cSBdksa dh frfFk% 23.04.2020, 11 . 11 . 2 0 2 0 , Dates of Meetings: 23.04.2020, 11 . 11 . 2 0 2 0 ,

16.05.2020, 08.12.2020, 16.05.2020, 08.12.2020,
02.06.2020, 15.12.2020, 02.06.2020, 15.12.2020,
26.06.2020, 21.12.2020, 26.06.2020, 21.12.2020,
18.07.2020, 31.12.2020, 18.07.2020, 31.12.2020,
07.08.2020, 15.01.2021, 07.08.2020, 15.01.2021,
07.09.2020, 30.01.2021, 07.09.2020, 30.01.2021,
17.09.2020, 24.02.2021, 17.09.2020, 24.02.2021,
29.09.2020, 18.03.2021, 29.09.2020, 18.03.2021,
08.10.2020, 31.03.2021. 08.10.2020, 31.03.2021.
21.10. 2020, 21.10. 2020,

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foÙkh; o"kZ ds nkSjku lnL; & funs'kdksa }kjk cSBdksa esa Hkkx ysus No. of meetings attended by Member-Directors during
dh la[;k% the Financial Year:

Ø- funs'kd dk uke dk;Zdky ds fdruh S. Name of Director Meetings Meetings

No. (Shri/Smt.) held during attended
la- (Jh@Jherh) nkSjku vk;ksftr cSBdksa esa their tenure
cSBdksa dh la[;k mifLFkr gq,
1 CH. S. S. 21 21
1- lh,p- ,l-,l- 21 21 Mallikarjuna Rao
efYydktqZu jko
2 Dr. R. K. 10 10
2- MkW- vkj- ds- ;nqoa'kh 10 10 Yaduvanshi

3- lat; dqekj 21 21 3 Sanjay Kumar 21 21

4 Vijay Dube 21 21
4- fot; nqcs 21 21
5 A. K. Azad 21 20
5- ,- ds- vktkn 21 20
6 Swarup Kumar 2 2
6- Lo:i dqekj lkgk 2 2 Saha

3-7 olwyh esa çxfr dh fuxjkuh djus ds fy, cksMZ dh fo'ks"k lfefr 3.7 Special Committee of the Board to monitor the prog-
ress of recovery
laf{kIr fooj.k vkSj fopkjkFkZ fo"k;%
Brief description and terms of reference:
lfefr foÙkh; lsok,a foHkkx] foÙk ea=ky; i=k ,iQ-la-7@112@2012&BOA
fnukad% 21-11-2012 vkSj ,iQ-la 7@2@2015& olwyh fnukad The Committee has been constituted in terms of DFS,
MoF letter F.No.7/112/2012-BOA dated 21.11.2012 and
01-01-2016 dh 'krkZuqlkj xfBr dh xbZ gSA F.No.7/2/2015-Recovery dated 01.01.2016 to:
• 'kh?kz olwyh gsrq ,uih, çca/u vkSj fofHkUu Vwyksa esa çHkkoh • Review the ways and strategies to improve NPA
mi;ksx dks lq/kjus gsrq rjhdksa vkSj j.kuhfr;ksa dh leh{kk management and effective utilization of various tools
djukA to expedite recovery.

• foosd lEer cêðs [kkrksa lfgr ,uih, olwyh esa gqbZ çxfr dh • Monitor the progress of recovery in NPAs including
fuxjkuhA prudential written-off accounts.
• Review the status of cases/RCs pending at DRTs/
• MhvkjVh@Mhvkj,Vh ij yafcr ekeyksa@vkjlh dh fLFkfr dh DRATs.
leh{kkA
• Review the credit monitoring mechanism and
• ½.k fuxjkuh ra=k vkSj vfu;fer@detksj [kkrksa dh leh{kk vkSj status of irregular/weak accounts and the steps for
,uih, dh jksdFkke gsrq dne mBkukA prevention of NPAs.

31-03-2021 dh fLFkfr ds vuqlkj lajpuk% Composition as on 31.03.2021:

Ø-la- funs'kd dk uke (Jh@Jherh) S. No. Name of the Director (Shri/Smt.)

1 CH. S. S. Mallikarjuna Rao MD&CEO,
1- lh,p- ,l-,l- çca/ funs'kd ,oa eq[; Chairman
efYydktqZu jko dk;Zikyd vf/dkjh] vè;{k
2 Sanjay Kumar Executive
Director, Member
2- lat; dqekj dk;Zikyd funs'kd] lnL;
3 Vijay Dube Executive
Director, Member
3- fot; nqcs dk;Zikyd funs'kd] lnL;
4 A. K. Azad Executive
4- ,-ds-vktkn dk;Zikyd funs'kd] lnL; Director, Member
5 Swarup Kumar Saha Executive
5- Lo:i dqekj lkgk dk;Zikyd funs'kd] lnL; Director, Member
6 Gautam Guha Shareholder
6- xkSre xqgk 'ks;j/kjd funs'kd] lnL;
Director, Member

MkW- vk'kk HkaMkjdj ds LFkku ij Jh xkSre xqgk fnukad 24-03-2021 Shri Gautam Guha was made member of the Committee
ls lfefr ds lnL; cusA w.e.f. 24.03.2021 in place of Dr. Asha Bhandarker.

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foÙkh; o"kZ ds nkSjku vk;ksftr cSBdksa dk fooj.k% Details of meetings held during the financial year:

vk;ksftr cSBdksa dh la[;k% 04 No. of Meetings held: 04

cSBdksa dh frfFk;ka% 15.06.2020, 11.09.2020, Dates of Meetings: 15.06.2020, 11.09.2020,
13.11.2020, 12.03.2021. 13.11.2020, 12.03.2021.

foÙkh; o"kZ ds nkSjku lnL; & funs'kdksa }kjk cSBdksa esa Hkkx ysus No. of meetings attended by Member-Directors during
the Financial Year:
dh la[;k%
S. Name of Director Meetings Meetings
Ø- funs'kd dk uke muds dk;Zdky ds fdruh No. (Shri/Smt.) held during attended
la- (Jh@Jherh) nkSjku vk;ksftr cSBdksa esa their tenure
cSBdksa dh la[;k mifLFkr gq,
1 CH. S. S. 4 4
1- lh,p- ,l-,l- 4 4 Mallikarjuna Rao
efYydktqZu jko 2 Dr. R. K. Yaduvanshi 2 2
2- MkW- vkj- ds- ;nqoa'kh 2 2 3 Sanjay Kumar 4 4
3- lat; dqekj 4 4
4 Vijay Dube 4 4
4- fot; nqcs 4 4
5 A. K. Azad 4 4
5- ,-ds-vktkn 4 4
6 Swarup Kumar Saha 1 1
6- Lo:i dqekj lkgk 1 1
7 Dr. Asha Bhandarker 4 4
7- MkW- vk'kk HkaMkjdj 4 4
8 Gautam Guha NIL NIL
8- xkSre xqgk 'kwU; 'kwU;
3.8 Committee for Review of identification of Wilful De-
3-8 bjknru pwddrkZvksa vkSj vlg;ksxh m/kjdrkZvksa ds oxhZdj.k faulters & Non Cooperative Borrowers Classification
dh igpku dh leh{kk ds fy, lfefr
Brief description and terms of reference:
laf{kIr fooj.k vkSj fopkjkFkZ fo"k; %
The Committee has been constituted in terms of RBI Master
Hkkjrh; fjtoZ cSad ds ekLVj ifji=k la[;k 01-07-2014 vkSj i=k Circular dated 01.07.2014 and letter dated 07.01.2015 to
fnukad% 07-01-2015 dh 'krkZuqlkj bjknru pwddrkZvksa dh igpkudj review the orders of the Committee which has identified
willful defaulters. Further, in terms of RBI notification no.
lfefr vkns'kksa dh leh{kk djus gsrq lfefr xfBr dh xbZA ftlesa DBR.No.CID.BC.54/20.16.064/2014-15 dated 22.12.2014,
bjknru pwddrkZvksa dh igpku dh xbZ gSA blds vykok] vkjchvkbZ it also reviews the decision of ‘Non-Cooperative Borrower
vf/lwpuk la[;k Mhchvkj la- lhvkbZMh-chlh-54@20- 16-064@2014&15 Classification Committee’.
fnukad% 22-12-2014 esa ^^vlg;ksxh m/kjdrkZ oxhZdj.k lfefr** ds
As per, DFS guidelines vide F.No. 16/19/2019-BO.I dated
fu.kZ; dh Hkh leh{kk dh xbZ gSA 19th November 2019 in place of two separate committee of
fnukad 19 uoacj 2019 ds ,iQ-la- 16@19@2019&chvks- I ds Mh,iQ,l Non-Cooperative Borrower Classification Committee and
Committee for review of identification of Wilful Defaulters,
fn'kkfunsZ'kksa ds vuqlkj vlg;ksxh ½.kh oxhZdj.k lfefr dh nks a single committee has been constituted.
vyx&vyx lfefr vkSj bjknru pwddrkZvksa dh igpku dh leh{kk
ds fy, lfefr ds LFkku ij ,d ,dy lfefr dk xBu fd;k x;k gSA Composition as on 31.03.2021:

31-03-2021 dh fLFkfr ds vuqlkj lajpuk % S. Name of the Director (Shri/Smt.)

No.
Ø-la- funs'kd dk uke (Jh@Jherh) 1 CH. S. S. Mallikarjuna Rao MD&CEO, Chairman
1- lh,p-,l-,l- çca/ funs'kd ,oa eq[; 2 Dr. Asha Bhandarker Shareholder
efYydktqZu jko dk;Zikyd vf/dkjh] vè;{k Director, Member

2- MkW- vk'kk HkaMkjdj 'ks;j/kjd funs'kd 3 Gautam Guha Shareholder

Director, Member
3- xkSre xqgk 'ks;j/kjd funs'kd
Shri Gautam Guha was made member of the committee
Jh xkSre xqgk fnukad 24-03-2021 ls lfefr ds lnL; cus w.e.f. 24.03.2021.
No meeting of this committee was held in FY 2020-21
foÙkh; o"kZ 2020&21 esa bl lfefr dh dksbZ cSBd ugha gqbZ
as there was only one Independent Director on the
D;ksafd Jh xkSre xqgk ds pquko ls igys cSad ds cksMZ esa dsoy Board of the Bank before election of Shri Gautam
,d Lora=k funs'kd FksA vc lfefr 24-03-2021 ls çHkkoh gks Guha. Now the committee has been functionalized
xbZ gS] tSlk fd fn'kkfunsZ'kksa ds vuqlkj dksje iwjk gks x;kA w.e.f. 24.03.2021, as quorum is met as per guidelines.

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3-9 #-1 djksM+ ;k mlls vf/d dh /ks[kk/kM+h ds ekeyksa dh 3.9 Special Committee of Board to monitor and follow up
fuxjkuh vkSj vuqorhZ dkjZokbZ djus gsrq cksMZ dh fo'ks"k lfefr Fraud Cases involving Rs. 1 crore and above

laf{kIr fooj.k vkSj fopkjkFkZ fo"k;% Brief description and terms of reference:
The Committee has been constituted in terms of RBI letter
Hkkjrh; fjtoZ cSad i=k la[;k RBI/2004-15DBS-FGV(F)la[;k
no. RBI/2004.15 DBS.FGV(F) No./1004/23.04.01A/2003-04
@1004@23-04-01A@2003&04 fnukad 14-01-2004 dh 'krkZuqlkj #-1-00 dated 14.01.2004 for monitoring and reviewing all fraud
djksM+ rFkk blls vf/d] lkFk gh jkf'k ij fopkj fd, fcuk lkbcj cases of Rs.1.00 crore and above, as well as cyber frauds
/ks[kk/kM+h ds ekeyksa dh fuxjkuh rFkk leh{kk gsrq ;g fo'ks"k lfefr irrespective of the amount, so as to:
xfBr dh xbZ gS rkfd%
• Identify the systemic lacunae and put in place
• ç.kkyhxr =kqfV;ksa dh igpku vkSj mUgsa nwj djus ds fy, mik; measures to plug the same.
çLrqr fd, tk,a A • Monitor progress of CBI/Police investigation,
• lhchvkbZ@iqfyl tkap dh çxfr] olwyh ,oa LVkiQ nkf;Ro dh recovery & staff accountability.
fuxjkuhA • Review the efficacy of the remedial action taken to
prevent recurrence of frauds.
• /ks[kk/M+h dh iqujko`fÙk dks jksdus ds fy, mBk, x, lq/kjkRed
dneksa dh çHkko'khyrk dh leh{kkA • Put in place other measures as may be considered
relevant to strengthen the preventive mechanism.
• fuokjd ra=k dks etcwr djus ls lacaf/r fopkjs x, vU;
Composition as on 31.03.2021:
mik;ksa dks çLrqr djuk A
31-03-2021 dh fLFkfr ds vuqlkj lajpuk% S. No. Name of the Director (Shri/Smt.)
1 CH. S. S. Mallikarjuna Rao MD&CEO,
Ø-la- funs'kd dk uke (Jh@Jherh) Chairman
1 lh,p-,l-,l- çca/ funs'kd ,oa eq[; 2 Sanjay Kumar Executive
Director, Member
efYydktqZu jko dk;Zikyd vf/dkjh] v/;{k
3 Vijay Dube Executive
2 lat; dqekj dk;Zikyd funs'kd] lnL; Director, Member
3 fot; nqcs dk;Zikyd funs'kd] lnL; 4 A. K. Azad Executive
Director, Member
4 ,-ds-vktkn dk;Zikyd funs'kd] lnL;
5 Swarup Kumar Saha Executive
5 Lo:i dqekj lkgk dk;Zikyd funs'kd] lnL; Director, Member
6 iadt tSu ljdkjh ukfefr funs'kd] lnL; 6 Pankaj Jain Govt. Nominee
Director, Member
7 xkSre xqgk 'ks;j/kjd funs'kd] lnL;
7 Gautam Guha Shareholder
Jh xkSre xqgk dks 24-03-2021 ls MkW- vk'kk HkaMkjdj ds LFkku ij Director, Member
lfefr dk lnL; cuk;k x;kA Shri Gautam Guha was made member of the committee
w.e.f. 24.03.2021 in place of Dr. Asha Bhandarker.
foÙkh; o"kZ ds nkSjku vk;ksftr cSBdksa dk fooj.k%
Details of meetings held during the financial year:
vk;ksftr cSBdksa dh la[;k % 04
No. of Meetings held: 04
cSBd dh frfFk;k¡ % 29.05.2020, 11.09.2020,
30.12.2020, 30.03.2021. Dates of Meetings: 29.05.2020, 11.09.2020,
30.12.2020, 30.03.2021.
foÙkh; o"kZ ds nkSjku lnL;&funs'kdksa }kjk cSBdksa esa Hkkx ysus
dh la[;k % No. of meetings attended by Member-Directors during
the Financial Year:
Ø- funs'kd dk uke dk;Zdky ds fdruh
S. Name of Director Meetings Meetings
la- (Jh@Jherh) nkSjku vk;ksftr cSBdksa esa No. (Shri/Smt.) held during attended
cSBdksa dh la[;k mifLFkr gq, their tenure
1- lh,p-,l-,l- 4 4 1 CH. S. S. 4 4
efYydktqZu jko Mallikarjuna Rao
2- MkW- vkj- ds ;nqoa'kh 2 2 2 Dr. R. K. Yaduvanshi 2 2
3- lat; dqekj 4 4 3 Sanjay Kumar 4 4
4- fot; nqcs 4 4 4 Vijay Dube 4 4
5- ,- ds- vktkn 4 4 5 A. K. Azad 4 4

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6- Lo:i dqekj lkgk 1 'kwU; 6 Swarup Kumar Saha 1 NIL

7- iadt tSu 4 4 7 Pankaj Jain 4 4

8- MkW- vk'kk HkaMkjdj 3 3 8 Dr. Asha Bhandarker 3 3

9- xkSre xqgk 1 1 9 Gautam Guha 1 1

3-10 lwpuk çkS|ksfxdh dk;Zuhfr lfefr% 3.10 I.T. Strategy Committee

laf{kIr fooj.k vkSj fopkjkFkZ fo"k;% Brief description and terms of reference:
Hkk-fj-cSd ds ifji=k la- vkjchvkbZ@2010&11@494@Mhch,l-lhvks- The Committee has been constituted as per
vkbZVhlh-chlh-la-6@31-02-008@2010&11 fnukafdr 29-04-2011 dh RBI circular no. RBI/2010-11/494/ DBS.co.ITC.
'krkZuqlkj lfefr xfBr dh xbZA cksMZ dh lwpuk çkS|ksfxdh lfefr ds BC.No.6/31.02.008/2010-11 dated 29.04.2011. The broad
eq[; dk;Z bl çdkj gSa% functions of the IT Strategy Committee of the Board are to:

• lwpuk çkS|ksfxdh dk;Zuhfr vkSj ikWfylh nLrkuost dk vuqeksnuA • Approving IT Strategy and policy document.
• Ensuring that the management has put an effective
• ;g lqfuf'pr djuk fd çca/u mi;qDr dk;Zuhfr ;kstuk strategic planning process in place.
çfØ;k çHkkoh <ax ls j[k jgh gSA
• Reviewing that the business strategy is indeed
• çekf.kr djuk fd dkjksckj dk;Zuhfr lwpuk çkS|ksfxdh dk;Zuhfr aligned with IT strategy.
ds lkFk okLrfod :i ls lac¼ gSA
• Ensuring that the IT Organization structure
• ;g leh{kk djuk fd vkbZVh laxBu] lajpuk O;kikj ekWMy vkSj complements the business model and its direction.
mldh fn'kk dk iwjd gSA • Ascertaining that management has implemented
• lqfuf'pr djuk fd çca/u ds }kjk dk;kZfUor çfØ;k,a ,oa processes and practices that ensure that the IT
çFkk,a dkjksckj ds ewY; dks c<+krh gSaA delivers value to the business.
• Ensuring IT investments represented in the IT
• lqfuf'pr djuk fd vkbZVh fuos'k dk ctV Lohdkj ;ksX; gSA budgets are acceptable.
• lkefjd y{;ksa dks çkIr djus gsrq vko';d vkbZVh lalk/uksa • Monitoring the method that management uses to
ds fu/kZj.k esa çca/u }kjk ç;qDr i¼fr dh fuxjkuh djuk vkSj determine the IT resources needed to achieve
vkmVlksflaZx rFkk vkbZVh lalk/uksa ds mi;ksx ds fy, mPp strategic goals and provide high-level direction for
Lrjh; fn'kk funsZ'k çnku djukA sourcing and use of IT resources.

• cSad ds fodkl dks cuk, j[kus ds fy, vkbZVh fuos'k dk • Ensuring proper balance of IT investments for
mfpr larqyu lqfuf'pr djukA sustaining Bank’s growth.
• Being aware about exposure towards IT risks
• vkbZVh tksf[keksa ,oa fu;a=k.kksa dh vksj ls ,Dlikstj ds ckjs esa
and controls and evaluating effectiveness of
tkx:d gksuk vkSj vkbZVh tksf[keksa dh çca/u dh fuxjkuh dk management’s monitoring of IT risks.
çHkkoh ewY;kadu djukA
• Assessing senior management’s performance in
• vkbZVh dk;Zuhfr;ksa ds ykxwdj.k esa mPp çca/u ds çn'kZu dk implementing IT strategies.
vkadyu djukA
• Issuing high level policy guidance (e.g. related to
• mPp Lrjh; uhfr fn'kkfunsZ'k tkjh djuk (tSls tksf[ke] fuf/;u risk, funding and sourcing tasks).
vFkok lksflaZx ls lacaf/r dk;Z)
• Confirming whether IT or business architecture is
• ;g iqf"V djuk fd D;k vkbZVh ;k O;kolkf;d <kapk rS;kj designed, so as to derive the maximum business
fd;k x;k gS rkfd cSad Lrj ij vkbZVh ds lesfdr fuf/;u value from IT overseeing the aggregate funding of
ds fy, laiw.kZ vkbZVh ifjn`'; ls vf/dre dkjksckj ewY; çkIr IT at bank level and ascertaining if the management
fd;k tk lds vkSj vkbZVh tksf[keksa dk mfpr çca/u lqfuf'pr has resources to ensure the proper management of
djus gsrq lalk/uksa dk çca/u djukA IT risks.

• vkbZVh çn'kZu mik;ksa vkSj dkjksckj esa vkbZVh ds ;ksxnku dh • Reviewing IT performance measurement and
contribution of IT to business goals.
leh{kk djuk
Composition as on 31.03.2021:
31-03-2021 dh fLFkfr ds vuqlkj lajpuk%
S. No. Name of the Director (Shri/Smt.)
Ø-la- funs'kd dk uke (Jh@Jherh)
1 Gautam Guha Shareholder
1- xkSre xqgk 'ks;j/kjd funs'kd] vè;{k
Director, Chairman
2- lh,p-,l-,l- çca/ funs'kd ,oa eq[;
2 CH. S. S. Mallikarjuna Rao MD&CEO, Member
efYydktqZu jko dk;Zikyd vf/dkjh] lnL;

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3- lat; dqekj dk;Zikyd funs'kd] lnL; 3 Sanjay Kumar Executive Director,

Member
4- fot; nqcs dk;Zikyd funs'kd] lnL; 4 Vijay Dube Executive Director,
Member
5- ,-ds-vktkn dk;Zikyd funs'kd] lnL; 5 A. K. Azad Executive Director,
Member
6- Lo:i dqekj lkgk dk;Zikyd funs'kd] lnL;
6 Swarup Kumar Saha Executive Director,
lh-vkbZ-vks- (lh-th-,e-&vkbZ-Vh) & lnL; Member
CIO (CGM-IT) - Member
vkeaf=kr % vkbZ-Vh- lykgdkj Invitees: I.T. Advisor
MkW- vk'kk HkaMkjdj ds LFkku ij Jh xkSre xqgk dks 24-03-2021 ls Shri Gautam Guha was made member and Chairman
lfefr dk lnL; vkSj vè;{k cuk;k x;k gSA of the Committee w.e.f. 24.03.2021 in place of Dr. Asha
Bhandarker.
foÙkh; o"kZ ds nkSjku vk;ksftr cSBdksa dk fooj.k%
Details of meetings held during the financial year:
vk;ksftr cSBdksa dh la[;k % 04
cSBdksa dh frfFk % 28.05.2020, 14.08.2020, No. of Meetings held: 04
16.10.2020, 29.01.2021 Dates of Meetings: 28.05.2020, 14.08.2020,
16.10.2020, 29.01.2021
foÙkh; o"kZ ds nkSjku lnL;&funs'kdksa dh mifLFkfr okyh cSBdksa
dh la[;k% No. of meetings attended by Member-Directors during
the Financial Year:
Ø- funs'kd dk uke dk;Zdky esa fdruh cSBdksa
la- (Jh@Jherh) vk;ksftr cSBdksa esa mifLFkr gq, S. Name of Director Meetings Meetings
No. (Shri/Smt.) held during attended
dh la[;k their tenure
1- lat; oekZ 1 1 1 Sanjay Verma 1 1
2- MkW- vk'kk HkaMkjdj 3 3 2 Dr. Asha Bhandarker 3 3
3- xkSre xqgk 'kwU; 'kwU; 3 Gautam Guha NIL NIL
4- lh,p-,l-,l- 4 4 4 CH. S. S. 4 4
efYydktqZu jko Mallikarjuna Rao
5- MkW- vkj-ds ;nqoa'kh 2 2 5 Dr. R. K. Yaduvanshi 2 2
6- lat; dqekj 4 4 6 Sanjay Kumar 4 4
7- fot; nqcs 4 4 7 Vijay Dube 4 4
8- ,-ds-vktkn 4 4 8 A. K. Azad 4 4
9- Lo:i dqekj lkgk 'kwU; 'kwU; 9 Swarup Kumar Saha NIL NIL
3-11 xzkgd lsok lfefr 3.11 Customer Service Committee
laf{kIr fooj.k vkSj fopkjkFkZ fo"k;% Brief description and terms of reference:

Hkk-fj-cSad ds i=k fnukad 14-08-2004 ,oa ekLVj ifji=k fnukad 01 The Committee has been constituted in terms of RBI letter
tqykbZ] 2015 ds lanHkZ esa frekgh vk/kj ij cSad dh xzkgd lsok dated 14.08.2004 and RBI Master Circular dated July 01,
2015 to review customer service of the Bank on quarterly
leh{kk gsrq lfefr xfBr dh xbZA basis.
31-03-2021 dh fLFkfr ds vuqlkj lajpuk% Composition as on 31.03.2021:

Ø-la- funs'kd dk uke (Jh@Jherh) S. No. Name of the Director (Shri/Smt.)

1 CH. S. S. MD&CEO,
1- lh,p-,l-,l- çca/d funs'kd ,oa eq[; Mallikarjuna Rao Chairman
efYydktqZu jko dk;Zikyd vf/dkjh] vè;{k 2 Sanjay Kumar Executive Director,
2- lat; dqekj dk;Zikyd funs'kd] lnL; Member
3 Vijay Dube Executive Director,
3- fot; nqcs dk;Zikyd funs'kd] lnL; Member
4 A. K. Azad Executive Director,
4- ,- ds- vktkn dk;Zikyd funs'kd] lnL; Member
5 Swarup Kumar Saha Executive Director,
5- Lo:i dqekj lkgk dk;Zikyd funs'kd] lnL; Member
6- iadt tSu ljdkj ukferh funs'kd] lnL; 6 Pankaj Jain Govt. Nominee
Director, Member

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7 MkW- vk'kk HkaMkjdj 'ks;j/kjd funs'kd 7 Dr. Asha Bhandarker Shareholder

Director, Member
vkeaf=kr % Invitees:
i) xzkgd lsok & fo'ks"kK i) Customer Service - Specialist
ii) xzkgd çfrfuf/ ii) Customer Representative
Details of meetings held during the financial year:
foÙkh; o"kZ ds nkSjku vk;ksftr cSBdksa dk fooj.k%
vk;ksftr cSBdksa dh la[;k % 05 No. of Meetings held: 05
cSBdksa dh frfFk % 15.06.2020, 25.09.2020, Dates of Meetings: 15.06.2020, 25.09.2020,
29.12.2020, 29.01.2021, 29.12.2020, 29.01.2021,
04.03.2021. 04.03.2021.

foÙkh; o"kZ ds nkSjku vk;ksftr lnL;&funs'kdksa }kjk cSBdksa esa No. of meetings attended by Member-Directors during
Hkkx ysus dh la[;k % the Financial Year:

Ø- funs'kd dk;Zdky ds fdruh S. Name of Director Meetings Meetings

No. Shri/Smt.) held during attended
la- dk uke nkSjku vk;ksftr cSBdksa esa their tenure
cSBdksa dh la[;k mifLFkr gq,
1 CH. S. S. 5 5
1- lh,p- ,l- ,l- 5 5 Mallikarjuna Rao
efYydktqZu jko
2 Dr. R. K. Yaduvanshi 2 2
2- MkW vkj- ds- ;nqoa'kh 2 2
3 Sanjay Kumar 5 5
3- lat; dqekj 5 5
4 Vijay Dube 5 5
4- fot; nqcs 5 5
5- ,- ds- vktkn 5 5 5 A. K. Azad 5 5

6- Lo:i dqekj lkgk 'kwU; 'kwU; 6 Swarup Kumar Saha NIL NIL

7- iadt tSu 5 4 7 Pankaj Jain 5 4

8- MkW- vk'kk HkaMkjdj 5 5 8 Dr. Asha Bhandarker 5 5

3-12 lrdZrk@xSj&lrdZrk vuq'kklukRed dkjZokbZ ekeyksa ds fuiVku 3.12 Committee of Directors to review disposal of Vigi-
dh leh{kk gsrq funs'kd lfefr  lance/Non-vigilance Disciplinary action cases

laf{kIr fooj.k vkSj fopkjkFkZ fo"k;%  Brief description and terms of reference:

lfefr dk xBu vkfFkZd dk;Z foHkkx] cSafdax çHkkx & lrdZrk The Committee has been constituted in terms of
Department of Economic Affairs, Banking Division –
vuqHkkx] foÙk ea=ky; lwpuk la- 10@12@90@ ohvkbZth@lhohvks fnukad Vigilance Section, MoF communication no. 10/12/90/VIG/
24-10-1990 dh 'krkZuqlkj vkSj frekgh vk/kj ij lrdZrk vkSj CVOs dated 24.10.1990 and reviews disposal of vigilance
xSj&lrdZrk vuq'kklukRed dkjZokbZ ds ekeyksa ds fuiVku dh leh{kk and non-vigilance disciplinary action cases on quarterly
gsrq fd;k x;kA basis.

31-03-2021 dh fLFkfr ds vuqlkj lajpuk%  Composition as on 31.03.2021:

Ø-la-    funs'kd dk uke (Jh@Jherh)  S. No. Name of the Director (Shri/Smt.)

1 CH. S. S. MD&CEO, Chairman
1  lh,p- ,l-,l- ,eMh ,oa lhbZvks] vè;{k  Mallikarjuna Rao
efYydktqZu jko         
2 Sanjay Kumar Executive Director, Member
2  lat; dqekj  dk;Zikyd funs'kd] lnL;  3 Vijay Dube Executive Director, Member
3  fot; nqcs  dk;Zikyd funs'kd] lnL;  4 A. K. Azad Executive Director, Member

4  ,- ds vktkn  dk;Zikyd funs'kd] lnL;  5 Swarup Kumar Executive Director, Member

Saha
5  Lo#i dqekj lkgk  dk;Zikyd funs'kd] lnL; 
6 Pankaj Jain Govt. Nominee Director,
6  iadt tSu  ljdkj ukfer funs'kd] lnL;  Member
7 Vivek Aggarwal RBI Nominee Director,
7  foosd vxzoky  vkjchvkbZ ukfer funs'kd] lnL;  Member

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foÙkh; o"kZ ds nkSjku vk;ksftr cSBdksa dk fooj.k%  Details of meetings held during the financial year:

vk;ksftr cSBdksa dh la[;k% 04 No. of Meetings held: 04

cSBdksa dh frfFk% 29.05.2020, 05.09.2020, Dates of Meetings: 29.05.2020, 05.09.2020,

30.12.2020, 05.03.2021 30.12.2020, 05.03.2021
No. of meetings attended by Member-Directors during
foÙkh; o"kZ ds nkSjku lnL; & funs'kdksa dh mifLFkfr okyh
the Financial Year:
cSBdksa dh la[;k % 
S. Name of Director Meetings Meetings
Ø- funs'kd ds muds dk;Zdky ftruh cSBdksa No. (Shri/Smt.) held during attended
la-  uke (Jh@Jherh)  esa vk;ksftr esa mifLFkr gq,  their tenure
cSBds  1 CH. S. S. 4 4
1-  lh,p- ,l-,l- 4  4  Mallikarjuna Rao
efYydktqZu jko   2 Dr. R. K. Yaduvanshi 2 2
2-  MkW- vkj- ds- ;nqoa'kh                               2  2 
3 Sanjay Kumar 4 4
3-  lat; dqekj  4  4 
4 Vijay Dube 4 4
4  fot; nqcs  4  4 
5 A. K. Azad 4 4
5  ,- ds- vktkn  4  4 
6 Swarup Kumar Saha NIL NIL
6  Lo#i dqekj lkgk  'kwU;  'kwU; 
7 Pankaj Jain 4 3
7  iadt tSu  4  3 
8  foosd vxzoky  4  4  8 Vivek Aggarwal 4 4

3-13 funs'kdksa dh inksUufr lfefr 3.13 Directors Promotion Committee

laf{kIr fooj.k vkSj fopkjkFkZ fo"k;% Brief description and terms of reference:
lfefr dk xBu Hkkjr ljdkj] foÙk ea=kky;] vkfFkZd dk;Z foHkkx i=k The Committee has been constituted in terms of
,iQ-la-4@1@10@96&vkbZ-vkj fnukad 19-11-1997 ds 'krkZuqlkj fd;k Government of India (GoI), MoF, Department of Economic
x;k gSA blds vykok] Hkkjr ljdkj] foÙk ea=kky;] foÙkh; lsok foHkkx Affairs letter F.No. 4/1/10/96-IR dated 19.11.1997. Further,
Govt. of India, Ministry of Finance, Department of Financial
us vius i=k la[;k 4@3@1@2012&vkbZvkj fnukad 16 vçSy] 2019 us Services vide its letter no. 4/3/1/2012-IR dated April 16,
Ldsy VI ls Ldsy VII esa inksUufr ds fy, p;u lfefr ds xBu ds 2019 issued guidelines regarding composition of selection
laca/ esa fn'kk&funsZ'k tkjh fd,A committee for promotion from Scale VI to Scale VII.
gkykafd] #i;s 10 yk[k djksM+ ls vf/d ds dkjksckj okys cM+s However, with the introduction of CGM (Scale VIII) level
cSadksa esa lhth,e (Ldsy VIII) Lrj dh 'kq:vkr ds lkFk] Hkkjr in large banks having business of more than Rs.10 lakh
ljdkj] foÙk ea=ky;] foÙkh; lsok foHkkx us vius i=k la- ,iQ-la- crore, Govt. of India, Ministry of Finance, Department of
Financial Services vide its letter no. F.No. 4/3/1/2012-IR
4@3@1@2012&vkbZvkj fnukad 10 ekpZ] 2021 }kjk lwfpr fd;k fd dated March 10, 2021 conveyed that Selection Committee
fnukad 16-04-2019 vkSj 30-08-2019 ds i=kksa }kjk fufnZ"V p;u specified vide letters dated 16.04.2019 and 30.08.2019
lfefr cSad ds cksMZ ls uhps ds mPpre Lrj ij vf/dkfj;ksa dh shall be the selection committee for promotion of officers
inksUufr ds fy, p;u lfefr gksxh (iatkc uS'kuy cSad ds ekeys esa to the highest level below the Bank’s Board (in case of
Ldsy VII ls Ldsy VIII esa inksUufr ds fy,)A Punjab National Bank- for promotion from Scale VII to
Scale VIII).
31-03-2021 dh fLFkfr ds vuqlkj lajpuk%
Composition as on 31.03.2021:
Ø-la- funs'kd dk uke (Jh@Jherh)
S. Name of the Director (Shri/Smt.)
No.
1 lh,p- ,l-,l- ,eMh ,oa lhbZvks] vè;{k
efYydktqZu jko 1 CH. S. S. Mallikarjuna Rao MD&CEO,
Chairperson
2 iadt tSu ljdkj ukfer funs'kd] lnL;
2 Pankaj Jain Govt. Nominee
Director, Member
3 foosd vxzoky vkjchvkbZ ukfer funs'kd] lnL;
3 Vivek Aggarwal RBI Nominee
4 vkeaf=kr % nks fo'ks"kK Director, Member
4 Invitees: Two Experts

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foÙkh; o"kZ ds nkSjku vk;ksftr cSBdksa dk fooj.k% Details of meetings held during the financial year:

vk;ksftr cSBdksa dh la[;k% 02 No. of Meetings held: 02

cSBdksa dh frfFk% 17.04.2020, 27.03.2021 Dates of Meetings: 17.04.2020, 27.03.2021

foÙkh; o"kZ ds nkSjku lnL; & funs'kdksa dh mifLFkfr okyh No. of meetings attended by Member-Directors during
cSBdksa dh la[;k % the Financial Year:

Ø - funs'kd ds uke muds dk;Zdky esa ftruh cSBdksa S. Name of Director Meetings Meetings
No. (Shri/Smt.) held during attended
la- (Jh@Jherh) vk;ksftr cSBds esa mifLFkr gq,
their tenure
1- lh,p-,l-,l- 2 2 1 CH. S. S. 2 2
efYydktqZu jko Mallikarjuna Rao
2- iadt tSu 2 2 2 Pankaj Jain 2 2
3- foosd vxzoky 2 2 3 Vivek Aggarwal 2 2
3-14 vihyh; çkf/dkjh vkSj leh{kk çkf/dkjh lfefr 3.14 Appellate Authority & Reviewing Authority Committee
laf{kIr fooj.k vkSj fopkjkFkZ fo"k;% Brief description and terms of reference:

lfefr dk xBu ih,uch vf/dkjh deZpkjh (vuq'kklu ,oa vihy) The Committee has been constituted to consider Appeal
and Review cases as Appellate Authority/Reviewing
fofu;eu] 1977 dh 'krkZuqlkj vihyh; çkf/dkjh@leh{kk çkf/dkjh
Authority in terms of PNB Officer Employees’ (Discipline
ds :i esa vihy vkSj leh{kk ekeyksa ij fopkj djus ds fy, fd;k and Appeal) Regulations, 1977.
x;k gSA
Composition as on 31.03.2021:
31-03-2021 dh fLFkfr ds vuqlkj lajpuk%
S. Name of the Director (Shri/Smt.)
Ø-la- funs'kd dk uke (Jh@Jherh) No.
1 CH. S. S. Mallikarjuna Rao MD&CEO,
1 lh,p- ,l- ,l- ,eMh ,oa lhbZvks] vè;{k Chairman
efYydktqZu jko 2 Sanjay Kumar Executive
Director, Member
2 lat; dqekj dk;Zikyd funs'kd] lnL;
3 Vijay Dube Executive
3 fot; nqcs dk;Zikyd funs'kd] lnL; Director, Member
4 A. K. Azad Executive
4 ,- ds- vktkn dk;Zikyd funs'kd] lnL; Director, Member
5 Swarup Kumar Saha Executive
5 Lo#i dqekj lkgk dk;Zikyd funs'kd] lnL; Director, Member
6 Pankaj Jain Govt. Nominee
6 iadt tSu ljdkj ukfer funs'kd] lnL; Director, Member
foÙkh; o"kZ ds nkSjku vk;ksftr cSBdksa dk fooj.k% Details of meetings held during the financial year:

vk;ksftr cSBdksa dh la[;k% 02 No. of Meeting held: 02

cSBdksa dh frfFk% 16.10.2020, 05.03.2021 Dates of Meeting: 16.10.2020, 05.03.2021

No. of meetings attended by Member-Directors during
foÙkh; o"kZ ds nkSjku lnL; & funs'kdksa dh mifLFkfr okyh the Financial Year:
cSBdksa dh la[;k %
S. Name of Director Meetings Meetings
Ø- funs'kd ds uke muds dk;Zdky esa ftruh cSBdksa No. (Shri/Smt.) held during attended
la- (Jh@Jherh) vk;ksftr cSBds esa mifLFkr gq, their tenure
1 lh,p- ,l-,l- 2 2 1 CH. S. S. 2 2
efYydktqZu jko Mallikarjuna Rao
2 MkW- vkj- ds- ;nqoa'kh 'kwU; 'kwU; 2 Dr. R. K. Yaduvanshi NIL NIL
3 lat; dqekj 2 2 3 Sanjay Kumar 2 2
4 fot; nqcs 2 2 4 Vijay Dube 2 2
5 ,-ds- vktkn 2 2 5 A. K. Azad 2 2
6 Lo#i dqekj lkgk 'kwU; 'kwU; 6 Swarup Kumar Saha NIL NIL
7- iadt tSu 2 2 7 Pankaj Jain 2 2

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3-15 ekuo lalk/ku ij cksMZ dh lapkyu lfefr 3.15 Steering Committee of the Board on HR

laf{kIr fooj.k vkSj fopkjkFkZ fo"k;% Brief description and terms of reference:

lfefr dk xBu Hkkjr ljdkj }kjk xfBr lkoZtfud {ks=k ds cSadksa ds The Committee was formed as per the DFS letter
F.No.9/18/2009-IR dated 21.10.2011 having
ekuo lalk/ku ij vè;;u ds fy, [kaMsyoky lfefr dh laLrqfr;ksa
recommendations of the Khandelwal Committee on
}kjk Mh,iQ,l i=k ,iQ-ua-9@18@2009&vkbZvkj fnukad 21-10-2011 ds Human Resources Issues of the Public Sector Banks
'krkZuqlkj fd;k x;k gSA formed by the Govt. of India.
31-03-2021 dh fLFkfr ds vuqlkj lajpuk% Composition as on 31.03.2021:

Ø-la- funs'kd dk uke (Jh@Jherh) S. No. Name of the Director (Shri/Smt.)

1 Mr. CH. S. S. MD&CEO, Chairman
1 lh,p- ,l-,l- ,eMh ,oa lhbZvks] v/;{k
Mallikarjuna Rao
efYydktqZu jko
2 Mr. A K Azad Executive Director,
2 , ds vktkn dk;Zikyd funs'kd] lnL; Member
3 Mr. Pankaj Jain Govt. Nominee
3 iadt tSu ljdkj ukfer funs'kd] lnL; Director, Member
4 MkW- vk'kk HkaMkjdj 'ks;j/kjd funs'kd] lnL; 4 Dr. Asha Bhandarker Shareholder Director,
Member
vkeaf=kr% ekuo lalk/ku fo'ks"kK Invitees: HR Expert

foÙkh; o"kZ ds nkSjku vk;ksftr cSBdksa dk fooj.k% Details of meetings held during the financial year:

vk;ksftr cSBdksa dh la[;k% 03 No. of Meeting held: 03

cSBdksa dh frfFk% 11.09.2020, 29.12.2020, Dates of Meeting: 11.09.2020, 29.12.2020,
30.03.2021 30.03.2021

foÙkh; o"kZ ds nkSjku lnL; & funs'kdksa dh mifLFkfr okyh No. of meetings attended by Member-Directors during
the Financial Year:
cSBdksa dh la[;k %
Ø- funs'kd dk uke muds dk;Zdky ftruh cSBdksa S. Name of Director Meetings Meetings
No. (Shri/Smt.) held during attended
la- (Jh@Jherh) esa vk;ksftr esa mifLFkr gq, their tenure
cSBds
1 CH. S. S. 3 3
1 lh,p- ,l-,l- 3 3 Mallikarjuna Rao
efYydktqZu jko
2 Dr. R. K. Yaduvanshi 1 1
2 MkW- vkj- ds- ;nqoa'kh 1 1
3 A K Azad 2 2
3 ,- ds- vktkn 2 2
4 iadt tSu 3 3 4 Pankaj Jain 3 3

5 MkW- vk'kk HkaMkjdj 3 3 5 Dr. Asha Bhandarker 3 3

3-16 'ks;j/kjd funs'kdksa ds pquko ij fopkj djus ds fy, lfefr& 3.16 Committee to consider election of Shareholder
lkoZtfud {ks=k ds cSadksa }kjk ernku Directors - voting by Public Sector Banks

laf{kIr fooj.k vkSj fopkjkFkZ fo"k;% Brief description and terms of reference:

Hkkjr ljdkj] Mh,iQ,l i=k fnukad 03-04-2012 ds lanHkZ esa xfBr The Committee, constituted in terms of GoI, DFS letter
lfefr] mEehnokjksa ds çksiQkby vkSj i`"BHkwfe dks è;ku esa j[krs gq, dated 03.04.2012, decides on the candidates for election
mu laLFkkvksa esa funs'kd ds :i esa pquko ds fy, mEehnokjksa dk as Directors in entities in which Bank is holding a stake
fu.kZ; djrk gS ftuesa cSad dh fgLlsnkjh gSA considering the profile and background of candidates.
31-03-2021 dh fLFkfr ds vuqlkj lajpuk% Composition as on 31.03.2021:

Ø-la- funs'kd dk uke (Jh@Jherh) S. No. Name of the Director (Shri/Smt.)

1 lh,p- ,l-,l- ,eMh ,oa lhbZvks] vè;{k 1 CH. S. S. Mallikarjuna Rao MD&CEO,
Chairman
efYydktqZu jko
2 Sanjay Kumar Executive
2 lat; dqekj dk;Zikyd funs'kd] lnL; Director, Member

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3 Vijay Dube Executive

3 fot; nqcs dk;Zikyd funs'kd] lnL; Director, Member
4 A. K. Azad Executive
4 ,-ds- vktkn dk;Zikyd funs'kd] lnL; Director, Member
5 Swarup Kumar Saha Executive
5 Lo#i dqekj lkgk dk;Zikyd funs'kd] lnL; Director, Member

foÙkh; o"kZ 2020&21 ds nkSjku cksMZ dh lfefr dh dksbZ Hkh No meeting of Committee of the Board was held during
FY 2020-21.
cSBd vk;ksftr ugha gqbZA
3.17 Performance Evaluation Committee
3-17- çn'kZu ewY;kadu lfefr
The Committee has been formed as per DFS notification
lfefr dk xBu Mh,iQ,l vf/lwpuk ,iQ@9@5@2009&vkbZvkj fnukad F/9/5/2009-IR dated 30.08.2019 and F/9/5/2009-IR dated
30-08-2019 vkSj ,iQ@9@5@2009&vkbZvkj fnukad 14-11-2019 ds 14.11.2019. The Committee evaluates the performance
vuqlkj fd;k x;k gSA lfefr] xq.kkRed vkSj ek=kkRed eq[; çn'kZu of Chief General Managers and Executive Directors by
lwpdksa (dsihvkbZ,l) dks LFkkfir djds eq[; egkçca/dksa ,oa setting up qualitative and quantitative Key Performance
dk;Zikyd funs'kdksa ds çn'kZu dk ewY;kadu djrh gSA blds vykok] Indicators (KPIs). Also, the Committee proposes to the
Board KPIs for evaluation of performance of Managing
lfefr] çca/ funs'kd ,oa lhbZvks ds çn'kZu ds ewY;kadu ds fy, Director and CEO.
cksMZ dsihvkbZ dks Hkh çLrkfor djrh gSA
Composition as on 31.03.2021:
31-03-2021 ds vuqlkj lajpuk%
S. No. Name of the Director (Shri/Smt.)
Ø-la- funs'kd dk uke (Jh@Jherh)
1 Dr. Asha Bhandarker Shareholder Director,
1 MkW- vk'kk HkaMkjdj 'ks;j/kjd funs'kd] vè;{k Chairperson
2 Pankaj Jain Govt. Nominee
2 iadt tSu ljdkjh ukfer funs'kd] lnL; Director, Member

3 xkSre xqgk 'ks;j/kjd funs'kd] lnL; 3 Gautam Guha Shareholder Director,

Member
Jh xkSre xqgk dks fnukad 24-03-2021 ls lfefr dk lnL; Shri Gautam Guha was made member of the commit-
cuk;k x;k FkkA tee w.e.f. 24.03.2021.
foÙkh; o"kZ ds nkSjku vk;ksftr cSBdksa dk fooj.k Details of meetings held during the financial year:

vk;ksftr cSBdksa dh la[;k% 02 No. of Meeting held: 02

cSBdksa dh frfFk% 05.09.2020, 05.03.2021 Dates of Meeting: 05.09.2020, 05.03.2021

foÙkh; o"kZ ds nkSjku lnL; & funs'kdksa dh mifLFkfr okyh No. of meetings attended by Member-Directors during
the Financial Year:
cSBdksa dh la[;k %
S. Name of Director Meetings Meetings
Ø- funs'kd dk uke muds dk;Zdky ftruh cSBdksa No. (Shri/Smt.) held during attended
la- (Jh@Jherh) esa vk;ksftr esa mifLFkr gq, their tenure
cSBds
1 Sanjay Verma NIL NIL
1 lat; oekZ 'kwU; 'kwU;
2 Dr. Asha Bhandarker 2 2
2 MkW- vk'kk HkaMkjdj 2 2
3 Pankaj Jain 2 2
3 iadt tSu 2 2

4 xkSre xqgk 'kwU; 'kwU; 4 Gautam Guha NIL NIL

3-18 O;olk; leh{kk lfefr 3.18 Business Review Committee

The Committee has been formed as per the direction
lfefr dk xBu cksMZ }kjk vk;ksftr mudh cSBd fnukad 19-03-2020
given by Board in its meeting held on 19.03.2020. The
}kjk fn, x, fn'kk&funsZ'kkuqlkj fd;k x;k FkkA lfefr dks cSad ds Committee has been entrusted with the Board level review
lHkh O;olk; ofVZdy dh cksMZ Lrj dh leh{kk lkSaih xbZ gSA of all Business Verticals of the Bank.

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31-03-2021 ds vuqlkj lajpuk% Composition as on 31.03.2021:

Ø- la- funs'kd ds uke (Jh@Jherh) S. Name of the Director (Shri/Smt.)

No.
1 lh,p- ,l-,l- ,eMh ,oa lhbZvks] vè;{k 1 CH. S. S. Mallikarjuna Rao MD& CEO, Chairman
efYydktqZu jko
2 Sanjay Kumar Executive Director,
2 lat; dqekj dk;Zikyd funs'kd] lnL; Member
3 Vijay Dube Executive Director,
3 fot; nqcs dk;Zikyd funs'kd] lnL; Member
4 A. K. Azad Executive Director,
4 ,- ds- vktkn dk;Zikyd funs'kd] lnL;
Member
5 Lo#i dqekj lkgk dk;Zikyd funs'kd] lnL; 5 Swarup Kumar Saha Executive Director,
Member
6 MkW- vk'kk HkaMkjdj 'ks;j/kjd funs'kd] lnL; 6 Dr. Asha Bhandarker Shareholder Director,
Member
foÙkh; o"kZ ds nkSjku vk;ksftr cSBdksa dk fooj.k%
Details of meetings held during the financial year:
vk;ksftr cSBdksa dh la[;k% 04
cSBdksa dh frfFk% 28.05.2020, 24.09.2020, No. of Meeting held: 04
13.11.2020, 12.03.2021 Dates of Meeting: 28.05.2020, 24.09.2020,
13.11.2020, 12.03.2021
foÙkh; o"kZ ds nkSjku lnL; & funs'kdksa dh mifLFkfr okyh
cSBdksa dh la[;k % No. of meetings attended by Member-Directors during
the Financial Year:
Ø- funs'kd ds uke muds dk;Zdky ftruh cSBdksa
S. Name of Director Meetings Meetings
la- esa vk;ksftr esa mifLFkr gq, No. (Shri/Smt.) held during attended
cSBds their tenure
1 lh,p- ,l-,l- 4 4 1 CH. S. S. 4 4
efYydktqZu jko Mallikarjuna Rao
2 MkW- vkj- ds- ;nqoa'kh 2 2 2 Dr. R K Yaduvanshi 2 2
3 lat; dqekj 4 4 3 Sanjay Kumar 4 4

4 fot; nqcs 4 4 4 Vijay Dube 4 4

5 ,- ds- vktkn 4 4 5 A. K. Azad 4 4

6 Lo#i dqekj lkgk 1 1 6 Swarup Kumar Saha 1 1

7 lat; oekZ 1 1 7 Sanjay Verma 1 1

8 MkW- vk'kk HkaMkjdj 4 4 8 Dr. Asha Bhandarker 4 4

3-19 cksMZ dh iwath tqVkus okyh lfefr 3.19 Capital Raising Committee of Board
The Committee is constituted as per the direction given by
lfefr dk xBu 09-07-2020 dks gqbZ viuh cSBd esa cksMZ }kjk fn,
Board in its meeting held on 09.07.2020 for deciding on
x, funsZ'k ds vuqlkj iwath tqVkus ls lacaf/r fofHkUu ekeyksa ij fu.kZ; various matters relating to raising of capital including but
ysus ds fy, fd;k x;k gS] ysfdu bu rd lhfer ugha gS% not limited to:
d) i;kZIr 'ks;jksa dk fuxZe vkSj vkoaVu% fuxZe dk çdkj] vuqikr] a) Issue and allotment of equity shares: type of issue,
fuxZe dk le; vkSj ewY;] çeq[k çca/dksa] dkuwuh lykgdkjksa] proportion, timing and price of issue, appointment of
gkehnkjksa dh fu;qfDr (tks vko';d gks) vkSj ,slh lHkh Lead Managers, Legal Advisors, Underwriters (as
may be necessary) and all such Agencies as may
,tsafl;ka tks bfDoVh 'ks;jksa dh is'kd'k esa 'kkfey ;k lacaf/r be involved or concerned in such offering of Equity
gks ldrh gSa vkSj ,slh ,tsafl;ksa ds lkFk ,slh lHkh O;oLFkk @ Shares and also to enter into and execute all such
djkj vkfn djuk vkSj fu"ikfnr djuk vkSj tgka cSad ds 'ks;j arrangement/agreements etc., with such Agencies
lwph gSa ogka LVkWd ,Dlpsatksa ij tkjh fd, x, bfDoVh 'ks;jksa and to seek the listing of Equity shares issued on the
dh lwph ryk'k djukA Stock Exchanges where the shares of the Bank are
listed.

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[k) ,d ;k ,d ls vf/d fd'rsa] dwiu] ifjiDork] dkWy fodYi] b) Finalizing/approving the quantum of capital to
le;] vkoaVu dk vk/kj] vkoaVu frfFk vkSj lHkh iwoZ tkjh be raised through Basel III Compliant AT1/Tier II
Bonds in one or more tranches, coupon, maturity,
@ tkjh djus ds ckn dh vkSipkfjdrkvksa] ckaM tkjh djus]
call option, timing, basis of allotment, allotment date
jsfVax ,tsalh@VªLVh] çca/dksa@lykgdkj vkSj b';w ds jftLVªkj and all pre issue/post issue formalities, modification
dh fu;qfDr ds fy, fu;e vkSj 'krksaZ esa la'kks/u csly III in terms and conditions for the issuance of Bonds,
vuqikyu ,Vh 1@Vh;j II ckaM ds ekè;e ls tqVkbZ tkus okyh appointment of Rating Agency/Trustee, Arrangers/
iwath dh ek=k dks vafre :i nsuk@vuqeksfnr djukA Advisors and Registrar to the Issue.

31-03-2021 ds vuqlkj lajpuk% Composition as on 31.03.2021:

Ø-la- funs'kd ds uke (Jh@Jherh) S. Name of the Director (Shri/Smt.)

No.
1 lh,p- ,l- ,l- ,eMh ,oa lhbZvks] vè;{k 1 CH. S. S. MD& CEO, Chairman
efYydktqZu jko Mallikarjuna Rao

2 Sanjay Kumar Executive Director,

2 lat; dqekj dk;Zikyd funs'kd] lnL; Member

3 Vijay Dube Executive Director,

3 fot; nqcs dk;Zikyd funs'kd] lnL;
Member

4 ,- ds- vktkn dk;Zikyd funs'kd] lnL; 4 A. K. Azad Executive Director,

Member
5 Lo#i dqekj lkgk dk;Zikyd funs'kd] lnL; 5 Swarup Kumar Saha Executive Director,
Member
6 MkW- vk'kk HkaMkjdj 'ks;j/kjd funs'kd] lnL;
6 Dr. Asha Bhandarker Shareholder Director,
Member
foÙkh; o"kZ ds nkSjku vk;ksftr cSBdksa dk fooj.k
Details of meetings held during the financial year:
vk;ksftr cSBdksa dh la[;k% 04
cSBdksa dh frfFk% 19.11.2020, 15.12.2020, No. of Meeting held: 04
18.12.2020, 21.12.2020 Dates of Meeting: 19.11.2020, 15.12.2020,
18.12.2020, 21.12.2020
foÙkh; o"kZ ds nkSjku lnL; & funs'kdksa dh mifLFkfr okyh
cSBdksa dh la[;k % No. of meetings attended by Member-Directors during
the Financial Year:
Ø- funs'kd ds uke muds dk;Zdky ftruh cSBdksa
S. Name of Director Meetings Meetings
la- esa vk;ksftr esa mifLFkr No. (Shri/Smt.) held during attended
cSBds gq, their tenure

1 lh,p- ,l- ,l- 4 4 1 CH. S. S. 4 4

efYydktqZu jko Mallikarjuna Rao

2 lat; dqekj 4 4 2 Sanjay Kumar 4 4

3 fot; nqcs 4 4 3 Vijay Dube 4 4

4 ,- ds- vktkn 4 4 4 A. K. Azad 4 4

5 Lo#i dqekj lkgk 'kwU; 'kwU; 5 Swarup Kumar Saha NIL NIL

6 MkW- vk'kk HkaMkjdj 4 4 6 Dr. Asha Bhandarker 4 4

4- funs'kdksa dk ikfjJfed% 4. Remuneration of Directors:

The Managing Director & CEO and the Executive Directors
çca/ funs'kd ,oa lhbZvks vkSj dk;Zikyd funs'kdksa dks Hkkjr ljdkj
are being paid remuneration by way of salary as per
}kjk fu/kZfjr fu;ekuqlkj osru ds ekè;e ls ikfjJfed fn;k tk jgk rules framed by the Government of India. The details of
gSA foÙkh; o"kZ 2020&21 ds nkSjku iw.kZdkfyd funs'kdksa dks fn, x, remuneration paid to Whole Time Director(s) during the
ikfjJfed dk fooj.k bl çdkj gS% F.Y. 2020-21 are as under:

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Ø- uke (Jh) in Hkqxrku jkf'k ih,iQ dk esfMdy S. Name (Shri) Designation Emoluments PF contri- Medical (`)
la- (# esa) va'knku (#) (# esa) No paid (`)* bution (`)
1 CH. S. S. MD & CEO 3122184.00 259590.00 51977.75
1 lh-,p- ,l-,l- çca/ funs'kd 3122184.00 259590.00 51977.75
Mallikarjuna
efYydktqZu jko ,oa eq[; Rao
dk;Zikyd
2 Mukesh Kumar OSD@ 7282251.60 77077.92 8070.00
vf/dkjh Jain ^
2 eqds'k dqekj tSu^ vks,lMh@ 7282251.60 77077.92 8070.00
3 Balakrishna Alse OSD@ 5443788.44 19525.17 0.00
3 ckykÑ".kk vYls vks,lMh@ 5443788.44 19525.17 0.00 S. ^^
,l-^^ 4 R.K. Executive 7152174.80 119225.00 116177.15
4 vkj-ds-;nqoa'kh# dk;Zikyd 7152174.80 119225.00 116177.15 Yaduvanshi# Director
funs'kd 5 A.K. Azad Executive 2956187.71 220170.00 2954015.09
5 ,- ds- vktkn dk;Zikyd 2956187.71 220170.00 2954015.09 Director
funs'kd 6 Vijay Dube Executive 1446963.24 228058.40 7200.00
6 fot; nqcs dk;Zikyd 1446963.24 228058.40 7200.00
Director
funs'kd
7 2614599.00 223470.00 78578.00 7 Sanjay Kumar Executive 2614599.00 223470.00 78578.00
lat; dqekj dk;Zikyd Director
funs'kd
8 Lo#i dqekj lkgk dk;Zikyd 146801.03 12547.00 0.00 8 Swarup Kumar Executive 146801.03 12547.00 0.00
Saha
funs'kd Director

(* lsokfuo`fr ij xzSP;qbVh vkSj Nqêh udnhdj.k 'kkfey gS) (* includes Gratuity and Leave Encashment on retirement)

^bZ vkschlh ds ,eMh ,oa lhbZvks ^^bZ vkschlh ds bZMh ^MD & CEO of e- OBC ^^ ED of e-OBC

@,evks,iQ vf/lwpuk fnukad 25-03-2020 ds vuqlkj ih,uch esa @ As per MOF notification dated 25.03.2020 appointed as
OSD in PNB w.e.f. 01.04.2020
vks,lMh ds :i esa 01-04-2020 ls fu;qDRk fd;k x;k
# ceased to be director on 08.10.2020.
# fnukad 08-10-2020 ls funs'kd in ls dk;ZeqDr
Terms of appointment including service contracts and
lsok vuqca/ksa vkSj uksfVl vof/ lfgr fu;qfDr dh 'krsaZ ljdkj ds notice period are as per Government guidelines. No
fn'kk&funsZ'kkuqlkj gSA fdlh Hkh funs'kd dks dksbZ foPNsn 'kqYd ns; severance fee is payable to any Director.
ugha gSA No performance linked incentive was paid to the whole-
foÙk o"kZ 2020&21 ds fy, iw.kZdkfyd funs'kdksa dks fu"iknu vk/kfjr time directors during financial year 2020-21. Further, no
stock options have been issued by the Bank to any of the
çksRlkgu dk Hkqxrku ugha fd;k x;k FkkA blds vykok] cSad }kjk Director.
fdlh Hkh funs'kd dks dksbZ LVkWd fodYi tkjh ugha fd;k x;k gSA
The Bank does not pay remuneration to the Non-Executive
cSad xSj dk;Zikyd funs'kdksa dks cksMZ vFkok milfefr;ksa dh cSBdksa Directors except sitting fees approved by the Board in
esa Hkkx ysus ds fy, Hkkjr ljdkj }kjk fu/kZfjr 'kqYd ds vykok dksbZ terms of Government of India, for attending the meetings
vU; ikfjJfed ugha nsrkA ns; 'kqYd fuEukuqlkj gSa%& of the Board or its sub-committees. The fees payable are
as under:-
Ø- cSBd çR;sd cSBd esa Hkkx ysus ds fy;s
Sr. Meeting Sitting Fees pay-
la- ns; 'kqYd (`) 01-04-2020 ls No. able per Meeting (`)
(d) cksMZ 70]000@& w.e.f. 01.04.2020
([k) cksMZ dh mi lfefr 35]000@& (a) Board 70,000/-
(x) cksMZ ehfVax dh 20]000@& (mijksDr (,) ds (b) Sub-Committee of Board 35,000/-
(c) For Chairing 20,000/- (in addition
v/;{krk ds fy, vfrfjDr) Board Meeting to (a) above)
(?k) cksMZ lfefr dh cSBd 10]000@& (mijksDr (ch) ds (d) For Chairing meeting of 10,000/- (in addition
dh vè;{krk ds fy, vfrfjDr) Board Committee to (b) above)
o"kZ 2020&21 ds nkSjku xSj&dk;Zikyd funs'kdksa dks Hkkx ysus The total Sitting Fee paid to the Non-Executive
ds fy, dqy flfVax iQhl dk Hkqxrku fuEuor gS% Directors during the Year 2020-21 is as under:

S. Name of the Director Sitting Fee paid

Ø-la- funs'kd ds uke (Jh@Jherh) çnÙk cSBd 'kqYd (esa)
No. (Shri/Smt.) (in `)
1 lat; oekZ 2]65]000@& 1 Sanjay Verma 2,65,000/-
2 MkW- vk'kk HkaMkjdj 24]95]000@& 2 Dr. Asha Bhandarker 24,95,000/-
3 xkSre xqgk 1]50]000@& 3 Gautam Guha 1,50,000/-
uksV% iw.kZdkfyd funs'kdksa vkSj Hkkjr ljdkj o Hkk-fj-cSad ds Note: No sitting fee is payable to whole time
çfrfuf/ funs'kd dks Hkkx ysus ds fy, fdlh çdkj dh flfVax directors and director representing Government of
iQhl dk Hkqxrku ugha fd;k tkrk gSA India & RBI.

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5- foosdk/hu vis{kkvksa dk vuqikyu 5. Compliance of discretionary requirements

Sr. Non Mandatory Status of

Ø-la- xSj vfuok;Z vis{kk,a dk;kZUo;u dh fLFkfr
No. requirements implementation

d cks M Z & xS j &dk;Z i kyd 31-03-2021 dks cSad ds cksMZ A The Board - A non- There is no Non-
vè;{k daiuh ds [kpZ esa dksbZ xSj&dk;Zikyd vè;{k executive Chairman Executive Chairman on
ij vè;{k dk dk;kZy; ugha gS may be entitled to the Board of Bank as on
maintain a Chairman’s 31.03.2021
j[kus ds fy, ik=k gks office at the company’s
ldrs gSaA expense

[k 'ks;j/kjdksa ds frekgh@okf"kZd foÙkh; ifj.kke B Shareholders’ Rights - The quarterly / Annual

A half-yearly declaration Financial Results are
vf/dkj& xr Ng ,u,lbZ@ch,lbZ dks Hksts tkrs of financial performance submitted to NSE/BSE,
eghuksa ds egRoiw.kZ gSa@lekpkj i=kksa esa çdkf'kr including summary of published in newspapers
bosaV ds lkj lfgr fd;s tkrs gSa rFkk çeq[k the significant events in and placed on Bank’s
foÙkh; dk;Zfu"iknu dh fo'ks"krkvksa lfgr cSad dh last six-months, may be website including
v/kZokf"kZd ?kks"k.kk osclkbV ij çnf'kZr fd;s sent to each household highlights. Annual
'ks;j/kjdksa ds çR;sd tkrs gSaA of shareholders. reports are also sent to
the shareholders before
gkmlgksYM dks çsf"kr the AGM in accordance
dh tk ldrh gSaA with SEBI guidelines.
x ys[kkijh{kk fjiksVZ cSad dh okf"kZd foÙkh; fooj.kh
C Modified opinion(s) The Bank’s Annual
esa la'kksf/r er & fcuk 'krZ gSA egRoiw.kZ ys[kk in audit report - The Financial Statements
lwphc( bdkbZ vla'kksf/r uhfr;k¡ ,oa ys[kksa ij fVIif.k;k¡ listed entity may move are unqualified.
ys[kkijh{kk er ds lkFk vuqlwfp;ksa esa nh xbZ gSa tks towards a regime of Significant Accounting
foÙkh; fooj.kh dh ,d O;k[;kRed çÑfr dh gSaA financial statements Policies and Notes to
O;oLFkk dh vksj c<+ with unmodified audit Accounts are contained
opinion. in schedules, which are
ldrh gSA
explanatory in nature.

?k vkarfjd ys[kkijh{kd eq[; egkçcU/d (fujh{k.k D Reporting of internal Chief General Manager
dh fjikZsfVax & vkarfjd ,oa ys[kk ijh{kk) tks vkarfjd auditor – The internal (Inspection & Audit)
ys[kk ijh{kd lh/s ys[kk ys[kk ijh{kk dk;Z ns[krs gSa] auditor may report who is heading the
directly to the audit internal audit functions
ijh{kk lfefr dks fjiksVZ cksMZ dh ys[kk ijh{kk lfefr committee. reports to the Audit
dj ldrs gSA dks fjiksVZ djrs gSa A Committee of Board.

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 Annual Report

6- dkWiksZjsV vfHk'kklu vko';drkvksa ds lkFk vuqikyu dk çdVhdj.k%

fo"k; la- 'kh"kZd@laf{kIr fooj.k vuqikyu dh fLFkfr
17 funs'kd eaMy cSad cSaddkjh daiuh (miØeksa dk vtZu vkSj 18 varj.k) vf/fu;e] 1970 ds rgr xfBr
,d dkWiksZjsV fudk; gSA funs'kd eaMy dh lajpuk vf/fu;e dh /kjk 9 (3) ds çko/kuksa
}kjk 'kkflr gksrh gS] tgka dsaæ ljdkj ds vfrfjDr 'ks;j/kjdksa ds chp pqus x, nks funs'kdksa dks
NksM+dj lHkh funs'kdksa dks Hkkjr ljdkj }kjk fu;qDr@ukekafdr fd;k tkrk gSA blds vykok] cksMZ
dh mi&lfefr;ksa dh lajpuk vkSj nk;jk Hkkjrh; fjtoZ cSad@Hkkjr ljdkj vkSj vU; ykxw ekStwnk
fn'kkfunsZ'kksa ds vuqlkj gS tks mijksDr fjiksVZ esa of.kZr gSA cksMZ dh ppkZvksa dk egRoiw.kZ le; cSad
dh O;kolkf;d j.kuhfr vkSj fu"iknu] vuqikyu] 'kklu vkSj tksf[ke çksiQkby dh ppkZ ij yxk;k
tkrk gSA cksMZ dh dk;Zif¼r esa ikjnf'kZrk vkSj Lora=krk lqfuf'pr dh tkrh gSA
18 ys[kk ijh{kk lfefr iatkc uS'kuy cSad ds cksMZ dh ys[kk ijh{kk lfefr dh lajpuk vkSj fopkjkFkZ fo"k; vkjchvkbZ ds
funsZ'kksa@fn'kkfunsZ'kksa ds ekè;e ls fu;af=kr gksrh gSa] ftudk vuqikyu fd;k tkrk gSA
19 ukekadu vkSj ikfjJfed lfefr ukekadu vkSj ikfjJfed lfefr dh lajpuk vkSj fopkjkFkZ fo"k; vkjchvkbZ ds funsZ'kksa @ fn'kkfunsZ'kksa
ds ekè;e ls fu;af=kr gksrs gSaA
20 fgr/kjd laca/ lfefr vuqikyu fd;k x;k
21 tksf[ke çca/u lfefr vuqikyu fd;k x;k
22 lrdZrk ra=k vuqikyu fd;k x;k
23 lacaf/r i{kksa dk ysunsu vuqikyu fd;k x;k
24 lwphc¼ bdkbZ dh lgk;d daiuh vuqikyu fd;k x;k
ds laca/ esa dkWiksZjsV ç'kklu dh
vko';drk,a
24, lfpoh; ys[kk ijh{kk vuqikyu fd;k x;k
25 Lora=k funs'kdksa ds laca/ esa nkf;Ro cSad ds cksMZ dh lajpuk dks mDr 17 fofu;eu ds rgr Li"V fd;k x;k gSA pwafd] bl foÙkh; o"kZ
ds vf/dka'k le; dsoy ,d gh Lora=k funs'kd FksA vr% foÙkh; o"kZ 2020&21 ds nkSjku Lora=k
funs'kdksa dh dksbZ cSBd ugh gks ldhA
26 ofj"B çca/u] çeq[k çca/dh; O;fDr;ksa] vuqikyu fd;k x;k
funs'kdksa vkSj çorZdksa lfgr deZpkfj;ksa
ds fo"k; esa nkf;Ro
27 vU; dkWiksZjsV vfHk'kklu vko';drk,a vuqikyu fd;k x;k
46 (2) ch osclkbV vuqikyu fd;k x;k
ls vkbZ rd
7- vke lHkk dh cSBdsa
'ks;j/kjdksa dh fiNys rhu o"kksaZ ds nkSjku gqbZ okf"kZd vke cSBdksa (,th,e) dk fooj.k bl çdkj gSa %
cSBd dk fnu] fnukad LFkku mís';
çdkj ,oa le;
l=kgoha eaxyokj] 18 ih,uch eYVh iiZt µ 31-03-2018 dks lekIr o"kZ ds fy, cSd ds ys[kk ijhf{kr rqyu i=k ,oa ykHk&gkfu [kkrs
,th,e flracj] 2018 gkWy] IykV ua 4 ij ifjppkZ] vuqeksnu ,oa viukukA
çkr% 10-00 cts lsDVj 10] µ bZ,lih,l vk/kj (deZpkjh LVkWd [kjhn ;kstuk) ij deZpkfj;ksa dks 10 djksM+ ds bfDoVh
}kjdk] ubZ fnYyh & 'ks;j tkjh djuk vkSj mUgsa vkoafVr djuk (fo'ks"k çLrko ds ekè;e ls ikfjr)A
110075 µ Hkkjr ljdkj dks vf/ekuh vk/kj ij #-2816 djksM+ ds 31-30 djksM+ bfDoVh 'ks;jksa dks
tkjh rFkk vkoafVr djuk) fo'ks"k çLrko ds ekè;e ls ikfjr)A
vBkjgoha 'kqØokj] 12 ih,uch eYVh iiZt µ 31-03-2019 dks lekIr o"kZ ds fy, cSd ds ys[kk ijhf{kr rqyu i=k ,oa ykHk&gkfu [kkrs
,th,e tqykbZ] 2019 çkr% gkWy] IykV ua 4 ij ifjppkZ] vuqeksnu ,oa viukukA
10-00 cts lsDVj 10] }kjdk] ubZ
fnYyh& 110075
mUuhloha eaxyokj] 04 cSBd ohfM;ks µ 31-03-2020 dks lekIr o"kZ ds fy, cSd ds ys[kk ijhf{kr rqyu i=k ,oa ykHk&gkfu [kkrs
,th,e vxLr] 2020 dkWUÝsaflax (ohlh) @ ij ifjppkZ] vuqeksnu ,oa viukukA
çkr% 10-00 cts vU; vkWfM;ks fotqvy µ cSad ds 'ks;j çhfe;e [kkrs ls 28707-92 djksM+ dh lafpr gkfu;ksa dk fofu;ksxA (fo'ks"k
ekè;eksa ds ekè;e ls ladYi ds ekè;e ls ikfjr)
cqykbZ xbZ Fkh] ftlesa µ DokfyiQkbM baLVhêðw'kuy IyslesaV (D;wvkbZih)@ iQnZj ifCyd vkWiQj (,iQihvks)@jkbV~l b';w
ekuk x;k LFky cSad ;k cktkj dh fLFkfr;ksa ds vk/kj ij bl çdkj ds vU; vuqer ekè;eksa] tSlk Hkh mfpr gks]
dk ç/ku dk;kZy; gSA ykxw dkuwuksa@fn'kkfunsZ'kksa ds vuqlkj vkSj visf{kr vuqeksnu çkIr gksus ds v/hu (fo'ks"k ladYi
ls ikfjr) 7000-00 djksM+ rd dh jkf'k ds fy, bfDoVh 'ks;j iwath tqVkuk

109
 Annual Report

6. Disclosure of compliance with Corporate Governance Requirements:

Reg. No. Title/Brief description Compliance Status

17 Board of Directors The Bank is a body corporate constituted under the Banking Companies (Acquisition and
Transfer of Undertakings) Act, 1970. The composition of the Board of Directors is governed
by the provisions of Section 9(3) of the Act, where all the directors are appointed / nominated
by the Govt. of India except the directors elected from amongst the shareholders, other than
Central Government. Further, the constitution and scope of the Sub- Committees of Board is
as per extant RBI/GoI and other applicable guidelines as detailed in the Report above.
Significant time of the Board discussions is spent on business strategy and execution,
compliance, governance and risk management of the Bank.
Transparency and independence in functioning of the Board is ensured.
18 Audit Committee The composition & terms of reference of the Audit Committee of the Board is governed
through RBI’s directives / guidelines, which are complied with.
19 Nomination and The composition & terms of reference of the Nomination and Remuneration Committee is
Remuneration Committee governed through RBI’s directives / guidelines.
20 Stakeholders Relationship Complied With
Committee
21 Risk Management Complied With
Committee
22 Vigil Mechanism Complied With
23 Related party transactions Complied With
24 Corporate governance Complied With
requirements with respect
to subsidiary of listed entity
24A Secretarial Audit Complied With
25 Obligations with respect to The composition of the Board of the Bank is as explained under Regulation 17, above.
independent directors Since, there was only one Independent Director on the Board of the Bank during most of the
financial year, no meeting of Independent Directors could be held during FY 2020-21.
26 Obligations with respect Complied With
to employees including
senior management,
key managerial persons,
directors and promoters
27 Other corporate Complied With
governance requirements
46 (2) Website Complied With
(b) to (i)
7. General Body Meetings
The details of Annual General Meetings (AGM) of shareholders during the last three years are as follows:

Type of Day, Date & Venue Purpose

Meeting Time
17th AGM Tuesday, PNB Multipurpose Hall, - To discuss, approve & adopt the Audited Balance Sheet and Profit & Loss
September Head Office, Plot No. 4, Sec- Account of the Bank for year ended 31.03.2018.
18, 2018 at tor 10, Dwarka, New Delhi - Issue and allot 10 crore Equity Shares to Employees on ESPS basis
10:00 a.m. 110 075 (Employee Stock Purchase Scheme) (passed through special resolution)
- Issue and allot 31.30 crore Equity Shares amounting to ₹2816 crore to
Govt. of India on preferential basis. (passed through special resolution)
18th AGM Friday, July PNB Multipurpose Hall, - To discuss, approve & adopt the Audited Balance Sheet and Profit & Loss
12, 2019 at Head Office, Plot No. 4, Sec- Account of the Bank for year ended 31.03.2019.
10:00 a.m. tor 10, Dwarka, New Delhi
110 075
19th AGM T u e s d a y , The meeting was convened - To discuss, approve & adopt the Audited Balance Sheet and Profit & Loss
August 04, through Video Conferencing Account of the Bank for year ended 31.03.2020.
2020 at (VC)/ Other Audio Visual - Appropriation of accumulated losses of ₹28707.92 Crore from Share
10.00 a.m. Means with the deemed Premium Account of the Bank. (passed through special resolution)
venue being the Head Office - Raising of Equity Share Capital for an amount upto ₹7000.00 Crore through
of the Bank Qualified Institutional Placement (QIP) / Further Public Offer (FPO)/Rights
Issue or such other permitted mode as may be deemed appropriate
depending upon market conditions, pursuant to applicable laws/guidelines
and subject to receipt of requisite approvals. (passed through special
resolution)

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vlk/kj.k vke cSBd & 31 ekpZ] 2021 dks lekIr gq, foÙkh; o"kZ ds Extra Ordinary General Meeting - During the financial year
nkSjku] cSad ds 'ks;j /kjdksa dh ,d vlk/kj.k vke cSBd fo'ks"k ladYi ended 31st March, 2021, an Extraordinary General Meeting of
the shareholders of the Bank was held on Wednesday, 17th
ds ekè;e ls fuEufyf[kr dk;Z djus ds fy, cq/kokj] 17 ekpZ] 2021 dks
March 2021 to transact the following business through ordinary
vk;ksftr dh xbZ% resolution:
dsaæ ljdkj ds vykok vU; 'ks;j/kjdksa esa ls iatkc uS'kuy cSad ds To elect ONE Director of Punjab National Bank from
,d funs'kd dk pquko djuk amongst shareholders other than the Central Government
cSaddkjh daiuh (miØeksa dk vf/xzg.k vkSj gLrkarj.k) vf/fu;e] pursuant to the provisions of Section 9(3)(i) of the Banking
1970 dh /kjk 9(3)(i) ds lkFk ifBr jk"Vªh;Ñr cSad (çca/u vkSj Companies (Acquisition & Transfer of Undertakings) Act,
1970 read with the Nationalized Banks (Management and
fofo/ çko/ku) ;kstuk] 1970 vkSj iatkc uS'kuy cSad ('ks;j vkSj
Miscellaneous Provisions) Scheme, 1970 and Punjab
cSBdsa) fofu;e] 2000] vkjchvkbZ ds lkoZtfud {ks=k ds cSadksa ds National Bank (Shares and Meetings) Regulations, 2000,
cksMZ esa pqus x, funs'kdksa ds fy, ^mi;qDr vkSj mfpr^ ekunaM ij RBI Master Directions on ‘Fit and Proper’ Criteria for
ekLVj ifji=k fnukad 02 vxLr] 2019 ;Fkk la'kksf/r rFkk fu;ked Elected Directors on the Boards of PSBs dated August
vf/dkfj;ksa }kjk tkjh vU; ykxw funsZ'k@fn'kkfunsZ'k ds çko/kuksa ds 02, 2019 as amended, and other applicable Directives /
vuqlkj dsaæ ljdkj ds vykok vU; 'ks;j/kjdksa esa ls iatkc uS'kuy Guidelines issued by Regulatory Authorities.
cSad ds ,d funs'kd dk pquko djukA
Postal Ballot - Bank has not conducted any business
Mkd ls erkf/dkj dk ç;ksx (iksLVy cSyV) & cSad us foÙkh; o"kZ by way of postal ballot, during the financial year and at
ds nkSjku Mkd ds ekè;e ls ernku dk dksbZ dk;Z ugha fd;k vkSj present no business is proposed to be conducted through
orZeku esa dksbZ dk;Z iksLVy cSyV ds ekè;e ls djk;k tkuk çLrkfor postal ballot.
ugh gS A 8. Other Disclosures as per Schedule V {C(10)} of SEBI
8- lsch (,yvksMhvkj) fofu;eu 2015 dh vuqlwph V{C(10)} (LODR) Regulations 2015
ds vuqlkj vU; çdVhdj.k 8.1 There has been no significant related party transaction
during the year that may have had potential conflict of in-
8-1 o"kZ ds nkSjku dksbZ egRoiw.kZ lEcU/h ikVhZ ysunsu ugha gqbZ gS ftlls
terest with the Bank.
fd cSad ds fgrksa dk laHkkfor Vdjko gksA
8.2 The Related Party Transactions of the Bank as per RBI /
8-2 Hkkjrh; fjtoZ cSad@vkbZlh,vkbZ ds fn'kk funsZ'kksa ds vuqlkj cSad ds ICAI guidelines are disclosed in the Notes on Accounts
lacf/r ikVhZ ysu&nsu 31-03-2021 dh fLFkfr vuqlkj rqyui=k ds (in Schedule 18) of the Balance Sheet as on 31.03.2021.
[kkrksa ds uksV~l (vuqlwph 18) esa n'kkZ, x;s gSaA lacaf/r i{k ds lkFk Policy on dealing with Related Party Transactions is avail-
ysu&nsu djus dh uhfr caSd dh osclkbV https://www.pnbindia.in/ able on Bank’s website at https://www.pnbindia.in/Regula-
Regulatory.html ij nh x;h gS A ;g cSad esa ,d çekf.kd O;oLFkk tory.html. It is an established practice in the Bank that the
gS fd funs'kd cksMZ dh rFkk vU; milfefr;ksa ds fopkj&foe'kZ esa directors do not take part in the deliberations of the Board
Hkkx ugha ysrs gSa] tc muls ;k muds fj'rsnkjksa ls lacaf/r ekeyksa ij and other subcommittees of the Board, when matters re-
ppkZ dh tkrh gSA lating to them or their relatives are discussed.

8-3 foxr rhu o"kksaZ ds nkSjku iwath cktkj ls lacaf/r ekeyksa ds laca/ esa 8.3 Details of penalties imposed on the Bank by SEBI/Stock
xSj&vuqikyu ds fy, lsch@LVkWd ,Dlpsat }kjk cSad ij yxk, x, Exchanges for non-compliance in respect of matters re-
lated to Capital Market during the last three years are as
tqekZus dk fooj.k fuEukuqlkj gSa% under:
2019&20 iQaM tqVkus ds çLrko ij fopkj djus ds fy, cSad }kjk 2019-20 NSE and BSE vide their letter dated
vk;ksftr funs'kd eaMy dh cSBd ds laca/ esa LVkWd 10.07.2019 had imposed a fine of Rs. 10,000/-
,Dlpsat dks iwoZ lwpuk ugha nsus gsrq ,u,lbZ vkSj each plus applicable GST under Regulation
ch,lbZ us 10-07-2019 ds vius i=k ds ekè;e ls 29(2) and (3) of SEBI (LODR) Regulations,
lsch (,yvksMhvkj) fofu;e] 2015 ds fofu;eu 2015 for not giving prior intimation to stock
exchange regarding the meeting of the Board
29 (2) vkSj (3) ds rgr #i;s 10]000@& çR;sd
of Directors held to consider the proposal of
ykxw th,lVh lfgr tqekZuk yxk;k FkkA ftldk cSad raising of fund by the Bank. The same was
}kjk fof/or Hkqxrku fd;k x;k gSA duly paid by the Bank.
2018&19 y psrkouh i=k & uhjo eksnh xzqi] xhrkatfy xzqi vkSj 2018-19 • A warning letter No. SEBI/CFD/CMD/
vU; ds laca/ esa fd, x, [kqykls ds laca/ esa OW/14304/1/2018 dated 15.05.2018 on the
lsch }kjk lsch (,yvksMhvkj) fofu;e] 2015 subject: Warning letter- Violation of certain
provisions of SEBI (LODR) Regulations,
(lsch ,yvksMhvkj fofu;e) ds dqN çko/kuksa dk
2015 (SEBI LODR Regulations) was
mYya?ku fo"k; ij ,d psrkouh i=k Øekad SEBI/ issued by SEBI regarding disclosures
CFD/ CMD @OW@ 14304@1@2018 fnukad 15- made in respect of fraudulent transactions
05-2018 tkjh fd;k x;k FkkA i=k esa lsch us of Nirav Modi Group, Gitanjali Group and
psrkouh nh Fkh vkSj lsch ,yvksMhvkj fofu;eksa ds others. In the letter SEBI had warned and
vuqikyu ds laca/ esa Hkfo"; esa lrdZ jgus dh advised to be cautious in future in respect
of compliances of SEBI LODR Regulations.
lykg nh FkhA

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y ,u,lbZ us vius i=k la- ,u,lbZ@,yvkbZ,lVh@50816 • NSE vide its letter no. NSE/LIST/50816
fnukad 19-06-2018 ds ekè;e ls cSad ls vuqjks/ dated 19.06.2018 in respect of disclosures
made for the above mentioned transactions
fd;k Fkk fd og lsch (,yvksMhvkj) fofu;eu had requested the Bank to take abundant
2015 ds fofu;e 30 ds rgr vko';d fdlh Hkh precaution in future with respect to any
lwpuk ds laca/ esa Hkfo"; esa iwjh lko/kuh cjrsaA intimation required under Regulation 30 of
2017&18 y 'kwU; SEBI (LODR) Regulations 2015.
2017-18 • NIL
8-4 cSad us fofty eSdsfute] Oghly Cyksvj ikWfylh LFkkfir dh gS vkSj
8.4 The Bank has established vigil mechanism, whistle blower
fdlh Hkh O;fDr dks ys[kk ijh{kk lfefr ls laidZ djus ls ugha jksdk
policy and no person has been denied access to the audit
x;k gSA committee.
8-5 vfuok;Z vko';drkvksa dk ikyu fd;k x;k gS rFkk xSj vfuok;Z 8.5 Mandatory requirements are complied with and adoption
vko';drkvksa dk xzg.k mDr iSjk 5 esa fn;k x;k gSA of non-mandatory requirements are given at para 5 above.
8-6 cSad us funs'kd eaMy vkSj ofj"B çca/u ds fy, ,d vkpkj lafgrk 8.6 The Bank has adopted a Code of Conduct for the Board
viukbZ gS] ftldk fooj.k cSad dh osclkbV www.pnbindia.in ij of Directors and Senior Management, the text of which is
miyC/ gSA lHkh funs'kdksa vkSj ofj"B çca/u us leh{kk ds rgr o"kZ available on the website of the Bank www.pnbindia.in. All
ds nkSjku vkpkj lafgrk ds vuqikyu dh iqf"V dh gS vkSj vuqikyu the Directors and Senior Management have affirmed their
compliance of Code of Conduct during the year under re-
dh iqf"V ds fy, fjiksVZ ds var esa ,d çek.ki=k fn;k gSA view and a certificate affirming the same is given at the
8-7 ^eSfVfj;y* vuq"kaxh fu/kZj.k rFkk lacaf/r ikVhZ ysu&nsu ls fuiVus ds end of report.
fy, uhfr gsrq osc fyad https://www.pnbindia.in/Regulatory.html 8.7 Web link for the policy for determining “material” subsidiary
gSA and Policy for dealing with Related Party Transactions is
https://www.pnbindia.in/Regulatory.html
8-8 deksfMVh ewY; tksf[ke rFkk deksfMVh gSftax xfrfof/;k¡ 'kwU; gSA
8.8 Commodity Price Risks and Commodity hedging activities
8-9 Hkkjr ljdkj dks vf/ekU; vkcaVu }kjk tqVkbZ xbZ jkf'k dk mi;ksx are Nil.
lkekU; O;kolkf;d mís'; ds fy, rFkk iwath i;kZIrrk vuqikrksa (fcanq 8.9 The funds raised by the QIP issue have been utilized for
11-4 (vi) dk lanHkZ ysa) dks lqn`<+ djus ds fy, fd;k x;k gS A the general business purpose and to strengthen the capital
8-10 geus O;ogkjr% daiuh lfpo ls ,d çek.k i=k çkIr fd;k gS fd adequacy ratios (refer to point 11.14 (vi)).
cksMZ @ dkWiksZjsV ekeyksa ds ea=kky; ;k fdlh Hkh oS/kfud çkf/dj.k 8.10 We have obtained a certificate from a Company Secre-
}kjk cSad ds cksMZ ij fdlh Hkh funs'kd dks daiuh ds funs'kd ds tary in practice that none of the Directors on the Board of
:i esa fu;qDr fd, tkus ;k cus jgus ls jksdk ;k v;ksX; ?kksf"kr ugha the Bank have been debarred or disqualified from being
fd;k x;k gSA appointed or continuing as Directors of companies by the
Board/Ministry of Corporate Affairs or any such statutory
8-11 ;g iqf"V dh tkrh gS fd ,slk dksbZ mnkgj.k ugha gSa tgka cksMZ us cksMZ authority.
dh fdlh Hkh lfefr dh fliQkfj'k dks Lohdkj ugha fd;k gS] tks 8.11 It is confirmed that there are no instances where the Board
foÙkh; o"kZ 2020&21 esa vfuok;Zr% vko';d gSA had not accepted any recommendation of any Committee
8-12 cSad vkSj blds vuq"kafx;ksa ds lkafof/d ys[kk ijh{kdksa dks lHkh of the board which is mandatorily required, in the financial
year 2020-21.
lsokvksa ds fy, dqy 'kqYd fuEukuqlkj gS%
8.12 The total fees for all services to Statutory Auditors of
Ø-la- daiuh@lgk;d daifu;ksa dk uke jkf'k (yk[k esa) the Bank and its subsidiaries is as under:

1 iatkc uS'kuy cSad 8353-98 Sr. Name of the Company/Subsidiary Amount

No. (Rs. in Lacs)
2 ih,uch baVjus'kuy fyfeVsM 240-45
1. Punjab National Bank 8353.98
3 ih,uch fxYV~l fyfeVsM 40-47 2. PNB International Limited 240.45
4 ih,uch bUosLVesaV lfoZlst fyfeVsM 2-28 3. PNB Gilts Limited 40.47
4. PNB Investment Services Limited 2.28
5 Mªqd ih,uch cSad fyfeVsM 2-28
5. Druk PNB Bank Limited 2.28
8-13 dk;ZLFky ij efgykvksa ds ;kSu mRihM+u (jksdFkke] fu"ks/ vkSj 8.13 Disclosures in relation to the Sexual Harassment of
fuokj.k) vf/fu;e] 2013 ds laca/ esa çdVhdj.k% Women at Workplace (Prevention, Prohibition and Re-
dressal) Act, 2013:
d- foÙkh; o"kZ 2020&21 ds nkSjku ntZ f'kdk;rksa dh la[;k 11
[k- foÙkh; o"kZ 2020&21 ds nkSjku fuiVkbZ xbZ f'kdk;rksa 06 a. Number of complaints filed during FY 2020-21 11
dh la[;k b. Number of complaints disposed off during FY 06
x. foÙkh; o"kZ 2020&21 ds var rd yafcr f'kdk;rksa 05 2020-21
dh la[;k c. Number of complaints pending as on end of the 05
FY 2020-21

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8-14 ge lsch lwphc¼rk fofu;eksa dh vuqlwph V ds mi&ifjPNsn (2) 8.14 We confirm the compliance of the requirement of Corporate
ls (10) dh dkWiksZjsV vfHk'kklu fjiksVZ dh vko';drk ds vuqikyu Governance Report of sub-paras (2) to (10) of Schedule V
dh iqf"V djrs gSaA of SEBI Listing Regulations.

8-15 ge iqf"V djrs gSa fd foÙk o"kZ 2020&21 ds nkSjku cSad dh çfrHkwfr;ksa 8.15 The securities of the Bank were not suspended from
trading during FY 2020-21.
dks VªsfMax ls fuyafcr ugha fd;k x;k FkkA
8.16 Further:
8-16 blds vfrfjDr%
¾ It is confirmed that in the opinion of the board, the
¾ cksMZ ds erkuqlkj ;g iqf"V dh tkrh gS fd] Lora=k funs'kd independent directors fulfill the conditions specified
lsch ,yvksMhvkj fu;eksa esa fufnZ"V 'krksaZ dks iwjk djrs gSa vkSj in SEBI LODR regulations and are independent of the
çca/u ls Lora=k gksrs gSaA management.
¾ cSad bl ckr dh iqf"V djrk gS fd dksbZ Hkh funs'kd vkil ¾ The Bank confirms that none of the Directors are
esa lacaf/r ugha gSA related inter-se.

¾ cSad vius Lora=k funs'kdksa ds fy, ifjp; dk;ZØe vk;ksftr ¾ The Bank conducts familiarization programmes for
djrk gS] ftldk fooj.k cSad dh osclkbV ;kuh https:// its independent directors, details of which are available
www.pnbindia.in/Regulatory.html ij miyC/ gSA on the website of the Bank i.e.https://www.pnbindia.in/
Regulatory.html
¾ ;g lwfpr fd;k tkrk gS fd dk;Zdky lekIr gksus ls iwoZ ¾ It is informed that there is no case of resignation of any
fdlh Lora=k funs'kd ds bLrhiQs dk dksbZ ekeyk ugha gSA independent director before the expiry of the tenure.
9- cSad dh pkj ?kjsyw vuq"kafx;ka gS] ;Fkk% 9. The Bank has four domestic subsidiaries, namely:
i) ih,uch fxYVl fyfeVsM% i) PNB Gilts Ltd.
ii) ih,uch bUosLVesaV lfoZlst fyfeVsM ii) PNB Investment Services Ltd.
iii) ih,uch ba';ksjsal czksfdax çkbosV fyfeVsM* iii) PNB Insurance Broking Pvt. Ltd.*

*ih,uch ba';ksjsal czksfdax daiuh xSj&dk;kZRed gSA czksfdax *PNB Insurance Broking Company is non-functional.
ykblsal ljsaMj dj fn;k gS vkSj dEiuh dks can djus ds dne The Broking licence has been surrendered and steps are
mBk, tk jgs gSaA being initiated for winding-up of the Company.

iv) ih,uch dkMZ~l ,aM lfoZlst fyfeVsM** iv) PNB Cards and Services Ltd.**
**PNB Cards and Services Ltd. has been incorporated
** ih,uch dkMZ~l ,aM lfoZlst fyfeVsM dh 16-03-2021 dks
on 16.03.2021 as Credit Card Subsidiary of PNB.
ih,uch dh ØsfMV dkMZ lgk;d daiuh ds :i LFkkiuk dh
xbZ gSA PNB Gilts Ltd. is a listed entity where the Bank
has nominated two Directors on the Board of the
ih,uch fxYV~l fyfeVsM ,d lwphc¼ bdkbZ gS tgka cSad us daiuh Company.
ds cksMZ esa nks funs'kdksa dks ukfer fd;k gSA
Further, the Bank has two international subsidiaries, namely:
blds vfrfjDr] cSad dh nks varjkZ"Vªh; vuq"kafx;k¡ gS] ;Fkk
i) Punjab National Bank (International) Limited (PNBIL), UK
i) iatkc uS'kuy cSad (baVjus'kuy) fyfeVsM (ih,uchvkbZ,y)] ;wds
ii) Druk PNB Bank Ltd., Bhutan.
ii) Mªd ih,uch cSad fyfeVsM] HkwVkuA 10. Means of Communication
10- lapkj ekè;e The quarterly financial results are submitted to the Stock
frekgh ds foÙkh; ifj.kke ifjpkyu ds fy, LVkWd ,Dlpsatksa (,u,lbZ Exchanges (NSE & BSE) for dissemination. Further, the
vkSj ch,lbZ) dks çLrqr fd, tkrs gSaA lkFk gh] foÙkh; ifj.kkeksa dks financial results are also communicated to the stake-
lekpkj foKfIr ds ekè;e ls fçaV vkSj bysDVªkWfud ehfM;k }kjk holders through news releases via print and electronic
media.
fgr/kjd dks Hkh lwfpr fd;k tkrk gSA
Shareholder Communications/ Notices and Financial
  'ks;j/kjd laca/h tkudkjh@uksfVl vkSj foÙkh; ifj.kke vkfn Hkh Results etc. are also published in widely circulated Eng-
O;kid :i ls ifjpkfyr vaxzsth vkSj fganh lekpkj i=kksa tSls VkbEl lish and Hindi newspapers viz. Times of India, Hindustan
vkWiQ bafM;k] fganqLrku VkbEl] fctusl LVSaMMZ] iQkbusaf'k;y ,Dlçsl] Times, Business Standard, Financial Express, Economic
vkfFkZd laca/] uoHkkjr VkbEl] fganqLrku fctusl LVSaMMZ (fganh)] Times, Navbharat Times, Hindustan Business Standard
nSfud tkxj.k vkSj tulÙkk esa çdkf'kr fd, tkrs gSaA (Hindi), Dainik Jagran and Jansatta.
frekgh@okf"kZd foÙkh; ifj.kke vkSj laLFkkxr fuos'kdksa@fo'ys"kdksa dks The quarterly/ annual financial results and presentations
çLrqr fd, x, çLrqrhdj.k dks LVkWd ,Dlpsatksa dh osclkbVksa tSls made to institutional investor/ analysts are also placed on
www.nseindia.com vkSj www.bseindia.com ds lkFk gh the website of the Bank (www.pnbindia.in) besides web-
cSad dh osclkbV (www.pnbindia.in) ij Hkh çdkf'kr fd;k sites of stock exchanges viz. www.nseindia.com and www.
bseindia.com.
tkrk gSA

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foÙkh; o"kZ 2019&20 ds fy, okf"kZd fjiksVZ dh bysDVªkWfud çfr;ka The electronic copies of the Annual Report for FY 2019-
lsch ifji=k la[;k% lsch@,pvks@lh,iQMh@lh,eMh1@lhvkbZvkj@ 20 were sent to the shareholders only by email in view of
ih@2020@79 fnukad 12 ebZ] 2020 ds vuqlkj dsoy bZesy }kjk SEBI Circular No.: SEBI/HO/CFD/CMD1/CIR/P/2020/79
'ks;j/kjdksa dks Hksth xbZ Fkh vkSj LVkWd ,Dlpsatksa dh osclkbVksa ds dated May 12, 2020 and was also hosted on the bank's
lkFk&lkFk cSad dh osclkbV ij Hkh ifjpkfyr dh xbZ FkhA mijksDr website besides the websites of stock exchanges. Pursu-
fn'kkfunsZ'kksa vkSj lsch ifji=k la-% lsch@,pvks@lh,iQMh@lh,eMh2@ ant to the above guidelines and SEBI Circular No.: SEBI/
HO/CFD/CMD2/CIR/P/2021/11 dated January 15, 2021,
lhvkbZvkj@ih@2021@11 fnukad 15 tuojh] 2021 ds lkFk] foÙkh;
only electronic copies of Annual Reports for FY 2020-21
o"kZ 2020&21 dh okf"kZd fjiksVZ dh dsoy bysDVªkWfud çfr;ka are being sent to the shareholders through email.
'ks;j/kjdksa dks bZesy ds ekè;e ls Hksth tk jgh gSaA
11. General Shareholders’ Information
11- vke 'ks;j/kjdksa ds fy, lwpuk
11-1 cSad ds 'ks;j/kjdksa dh okf"kZd vke cSBd % 11.1 Annual General Meeting of the shareholders of the Bank:
The following is the schedule of the 20th Annual General
20oha okf"kZd vke cSBd dk dk;ZØe bl çdkj gS& Meeting:
fnu] frfFk o le; % ,th,e uksfVl fn, x, Day, Date & Time : As per details given in
LFkku % fooj.k ds vuqlkj Venue : AGM Notice

11-2 foÙkh; dSys.Mj 11.2 Financial Calendar

foÙkh; o"kZ 01 vçSy] 2020 ls Financial Year 1st April 2020 to

31 ekpZ] 2021 rd 31st March, 2021

31 ekpZ] 2021 dks lekIr frekgh 'kqØokj] 04 twu] 2021 Board Meeting for considering Friday, 04th June, 2021
@foÙkh; o"kZ ds fy, cSad ds ys[kk and approving the Audited
ijhf{kr foÙkh; ifj.kkeksa dks eatwjh Financial Results of the Bank
nsus ,oa fopkj djus ds fy, cksMZ for the quarter/financial year
ended 31st March, 2021
dh cSBdA
Date & Time of the 20th AGM Monday, 26th July, 2021
20 osa ,th,e dk fnukad vkSj lkseokj] 26 tqykbZ] 2021 at 11.00 a.m.
le; lqcg 11% 00 ctsA
Book Closure Dates From Tuesday, 20th
cgh lekiu frfFk eaxyokj] 20 tqykbZ] 2021 July, 2021 to Monday
ls lkseokj] 26 tqykbZ] 2021 26th July, 2021 (both
(nksuksa fnu lfEefyr) days inclusive)

bZ&oksfVax ds fy, dV&vkWiQ dh fnukad lkseokj] 19 tqykbZ] 2021 Cut-off Date for E-voting Monday, 19th July, 2021

bZ&oksfVax dh vof/ xq:okj] 22 tqykbZ] 2021 E- voting period Thursday, 22nd July,
(lqcg 9%00 cts) vkSj 2021 (9:00 a.m.) and
jfookj 25 tqykbZ] 2021 ends on Sunday, 25th
July, 2021 (5:00 p.m.)
(5%00 cts) lekIr gksxh

11.3 Dividend details – Financial Year 2020-21

11-3 foÙkh; o"kZ 2020&21 ds fy, ykHkka'k dk C;kSjk &
(i) ykHkka'k% & cSad ds funs'kd eaMy us 2020&21 ds fy, (i) Dividend: - The Board of Directors of the Bank has not
ykHkka'k ds Hkqxrku djus dh fliQkfj'k ugha dh gSA recommended payment of dividend for FY 2020-21.
(ii) Dividend Distribution Policy: - The Bank has
(ii) ykHkka'k forj.k uhfr%& cSad ds ikl ykHkka'k forj.k uhfr a Dividend Distribution Policy which includes
gS ftlesa ykHkka'k dh ?kks"k.kk ugha dh tk ldrh ds laca/ esa the RBI and Government of India guidelines
Hkkjrh; fjtoZ cSad o Hkkjr ljdkj ds fn'kkfunsZ'kksa dks 'kkfey regarding quantum of Dividend to be distributed
djrs gq, ykHkka'k forj.k uhfr cukbZ xbZ gSA ;g ykHkka'k and circumstances under which dividend may not
be declared. The Dividend Distribution Policy is
forj.k uhfr cSad dh osclkbV https://www-pnbindia.in/ available at Bank’s website at https://www.pnbindia.
Regulatory.html ij miyC/ gSA in/Regulatory.html

114
 Annual Report

11-4 (i) LVkWd ,Dlpsatksa ij lwphdj.k% 11.4 (i) Listing on Stock Exchanges:

cSad ds 'ks;j fuEufyf[kr LVkWd ,Dlpsatksa esa lwphc¼ gSa%& The shares of the Bank are listed on the following Stock
Exchanges:
LVkWd ,Dlpsat LVkWd lwphdj.k dh
Stock Exchange Stock Date of Initial
dksM vkjfEHkd frfFk Code Listing
uS'kuy LVkWd ,Dlpsat vkWiQ ih,uch 24-04-2002
National Stock Exchange of India Ltd. PNB 24.04.2002
bafM;k fy- (,u,lbZ) ckUæk & (NSE)
dqykZ dEIysDl] eqEcbZ Bandra - Kurla Complex, Mumbai

ckWEcs LVkWd ,Dlpsat fyfeVsM- 532461 25-04-2002 Bombay Stock Exchange Ltd. (BSE) 532461 25.04.2002
(ch,lbZ) ih-ts- VkWolZ] nyky P. J. Towers, Dalal Street, Mumbai
LVªhV] eqEcbZ
(ii) lwphdj.k 'kqYd rFkk vfHkj{kk 'kqYd dk Hkqxrku (ii) Payment of Listing Fee and Custodian charges

,u,lbZ rFkk ch,lbZ dks okf"kZd lwphdj.k 'kqYd rFkk ,u,lMh,y The annual listing fee to NSE & BSE and annual custody
vkSj lhMh,l,y dks okf"kZd vfHkj{kk 'kqYd v|ru vnk gSA charges to NSDL & CDSL have been paid up to date.

11-5 cgh cUnh dh frfFk;k¡ & 11.5 Dates of Book Closure -

As per details given in Cut-off date for remote e-voting
fjeksV bZ&oksfVax ds fy, vafre frfFk ,th,e uksfVl esa fn, x, AGM Notice
fooj.k ds vuqlkj
11.6 Market Price (`) Data / Performance of Bank’s shares*
11-6 cktkj ewY; (`) MkVk@cSad ds 'ks;jksa dk çn'kZu*
NSE BSE COMBINED
,u,lbZ ch,lbZ la;qDr Month
ekg HIGH LOW VOLUME HIGH LOW VOLUME VOLUME
mPp U;wu ek=k mPp U;wu ek=k ek=k
Apr-20 33.90 29.25 398395395 33.90 29.25 17328958 415724353
vçSy &20 33.90 29.25 398395395 33.90 29.25 17328958 415724353
May-20 31.10 26.30 453303017 31.25 26.30 16438501 469741518
ebZ &20 31.10 26.30 453303017 31.25 26.30 16438501 469741518
Jun-20 38.40 27.00 1464736485 38.40 27.10 79935997 1544672482
twu &20 38.40 27.00 1464736485 38.40 27.10 79935997 1544672482
Jul-20 38.75 31.25 727973437 38.75 31.30 41646105 769619542
tqykbZ &20 38.75 31.25 727973437 38.75 31.30 41646105 769619542

Aug-20 38.60 31.85 774712310 38.60 31.90 44739159 819451469

vxLr &20 38.60 31.85 774712310 38.60 31.90 44739159 819451469

Sep-20 35.75 27.65 512131593 35.75 27.65 27947880 540079473

flrEcj &20 35.75 27.65 512131593 35.75 27.65 27947880 540079473

Oct-20 29.75 26.30 602217513 29.75 26.30 31909104 634126617

vDVwcj &20 29.75 26.30 602217513 29.75 26.30 31909104 634126617

Nov-20 34.15 26.75 884102590 34.15 26.75 53437891 937540481

uoEcj &20 34.15 26.75 884102590 34.15 26.75 53437891 937540481

Dec-20 42.65 31.40 2577276985 42.60 31.40 203265860 2780542845

fnlacj &20 42.65 31.40 2577276985 42.60 31.40 203265860 2780542845

Jan-21 37.80 31.90 2799277203 37.80 31.90 192576376 2991853579

tuojh &21 37.80 31.90 2799277203 37.80 31.90 192576376 2991853579

Feb-21 46.35 33.10 4887302371 46.40 33.10 298095219 5185397590

iQjojh &21 46.35 33.10 4887302371 46.40 33.10 298095219 5185397590

Mar-21 44.30 34.80 2454141932 44.35 34.80 172940024 2627081956

ekpZ &21 44.30 34.80 2454141932 44.35 34.80 172940024 2627081956

TOTAL 18535570831 1180261074 19715831905

dqy 18535570831 1180261074 19715831905

*Source - NSE/BSE website (www.nseindia.com / www.bseindia.com)

*lzksr & ,u,lbZ@ch,lbZ oSclkbV (www.nseindia.com/www.bseindia.com)
The shares of the Bank were traded between a low of
foÙkh; o"kZ ds nkSjku cSad ds 'ks;j dk ewY; U;wure #-26-30 rFkk `26.30 and high of `46.40 during the financial year and
vf/dre #- 46-40 ds chp VªsM gqvk rFkk ,u,lbZ ,oa ch,lbZ esa total volume traded at NSE & BSE was 1971.58 crore
dkjksckj dh dqy ek=k #- 242-36 djksM+ 'ks;j ds ¶ÝyksfVax LVkWd dh shares as against the floating stock of 242.36 crore shares.
rqyuk esa #- 1971-58 djksM+ 'ks;j jghA 11.7 Performance of Bank’s share price in comparison with
11-7 cSad fuÝVh dh rqyuk esa cSad ds 'ks;j dk çn'kZu% Bank Nifty.
The graphical depiction of performance of Bank’s share
cSad fuÝVh dh rqyuk esa cSad ds 'ks;j dk xzkiQ ds :i esa fp=k.k uhps vis-à-vis Bank Nifty is given below:
fn;k x;k gS%

115
 Annual Report

cSad fuÝVh dh rqyuk esa ih,uch 'ks;j ewY;

cSad fuÝVh

ih,uch

cSad fuÝVh ih,uch

11-8 çfr 'ks;j vkadM+k% 11.8 Per Share Data:

(#-) 2018&19 2019&20 2020&21 (`) 2018-19 2019-20 2020-21

vafdr ewY; (#-) 2@& 2@& 2@& Face Value (`) 2/- 2/- 2/-
31 ekpZ dh lekfIr ij 95-50 32-35 36-65 Closing as on 31st 95.50 32.35 36.65
,u,lbZ (#-) March -NSE(`)
vk; çfr 'ks;j (#-) &30-94 0-62 2-08 Earnings per share (`) -30.94 0.62 2.08
Dividend per Equity Nil Nil Nil
ykHkka'k #-2@& ds çfr 'kwU; 'kwU; 'kwU;
Share of ` 2/- each
bfDoVh 'ks;j ij Dividend (%) Nil Nil Nil
ykHkka'k (%) 'kwU; 'kwU; 'kwU; Book Value (`) 89.50 54.43 53.07
cgh ewY; (#-) 89-50 54-43 53-07 Dividend payout Nil Nil Nil
çnÙk ykHkka'k ykHk dk % 'kwU; 'kwU; 'kwU; (% of Net Profit)
11-9 'ks;j varj.k ,tsaV (,lVh,) 11.9 Share Transfer Agent (STA)
chVy iQkbuSaf'k;y ,aM daI;wVj lfoZlt (çk-) fy- tksfd lsch Beetal Financial & Computer Services (P) Ltd., a SEBI
iathÑr jftLVªkj vkSj 'ks;j varj.k ,tsaV gSa] 01-01-2013 ls cSad ds registered Registrar and Share Transfer Agent (STA) is
'ks;j varj.k ,tsaV gSaA lEidZ fooj.k uhps fn, x, gSa% the Share Transfer Agent of the Bank with effect from
01.01.2013. Contact details are given below:
chVy iQkbuSaf'k;y ,aM daI;wVj lfoZlt (çk-) fy- (;wfuV % ih,uch)
Beetal Financial & Computer Services (P) Limited (Unit: PNB)
^chVy gkml^] r`rh; ry ‘Beetal House’, 3rd Floor
99] enuxhj] LFkkuh; 'kkWfiax lsaVj ds ihNs
99, Madangir, Behind Local Shopping Centre
ubZ fnYyh & 110062
nwj- la- & 011&29961281@82@83] iQSDl % 011& 29961284 New Delhi 110062
bZ&esy & [email protected] Tel. No. 011-29961281/82/83, Fax: 011-29961284
11-10 'ks;j varj.k i¼fr e-mail: [email protected]

(i) Hkkjrh; fofue; vkSj çfrHkwfr cksMZ (lwphdj.k ckè;rk,¡ vkSj 11.10 Share Transfer System
çdVhdj.k vis{kk,¡) fofu;eu] 2015] ds fofu;e 40(1) (i) In terms of Regulation 40(1) of SEBI (Listing Obligations
;Fkk la'kksf/r] ds vuqlkj] 01 vçSy] 2019 ls çfrHkwfr;ksa and Disclosure Requirements) Regulations 2015,
dk varj.k dsoy vewfrZÑr :i esa gh fd;k tk ldrk as amended, securities can be transferred only in
gS] çfrHkwfr;ksa ds gLrkadu (Vªkalfe'ku) ;k Vªkaliksth'ku ds dematerialized form w.e.f. April 1, 2019, except in case
vuqjks/ dks NksM+dj A ftu 'ks;j/kjdksa ds ikl HkkSfrd :i esa of request received for transmission or transposition
'ks;j gS muls viuh 'ks;j gksfYMax dks vewrZ :i esa cnyus ij of securities. Shareholders holding shares in physical
form are requested to consider converting their
fopkj djus dk vuqjks/ fd;k tkrk gSA
holdings to dematerialized form.
(ii) ewrZ 'ks;jksa dk Vªkalfe'ku ;k Vªkaliksth'ku cSad dh 'ks;j varj.k (ii) The transmission or transposition of physical shares
lfefr (,lVhlh) ds vuqeksnu ls ,lVh, 'ks;j/kjd }kjk was effected with the approval of the Stakeholders
fd;k tkrk gSA ,lVhlh dks can dj fn;k x;k gS vkSj ,lVhlh Relationship Committee of the Bank.
dh Hkwfedk dks cSad dh LVsdgksYMj fjys'kuf'ki desVh ds
lkFk ,dhÑr dj fn;k x;k gSA (iii) Transfers of equity shares in electronic form are
effected through the Depositories i.e. National
(iii) bysDVªkWfud :i esa bfDoVh 'ks;jksa dk varj.k cSad dh Hkkxhnkjh Securities Depository Ltd, (NSDL) and the Central
ds fcuk fu{ksikxkjksa vFkkZr~ jk"Vªh; fu{ksikxkj fyfeVsM] (NSDL) Depository Services Ltd. (CDSL) with no involvement
vkSj dsUæh; çfrHkwfr fu{ksikxkj fyfeVsM (CDSL) ds ekè;e of the Bank.
ls fd;k tkrk gSA

116
 Annual Report

( iv ) 'ks;j/kjdksa ls vewrZ :i esa j[ks x, 'ks;jksa ds fy, irs vkSj@;k (iv) For shares held in Dematerialized form, shareholders
cSad 'kklukns'k (cSad dk uke] irk] [kkrk la[;k] ekbdj dksM are requested to inform their Depository Participant
bR;kfn) esa fdlh Hkh ifjorZu ds ekeys esa fjdkWMZ v|frr (DP) directly for updating the records in case of any
change in address and/or Bank mandate (Name of
djus ds fy, vius fu{ksikxkj lgHkkxh (DP) dks lh/s lwfpr Bank, Address, Account No, MICR Code etc).
djus dk vuqjks/ fd;k tkrk gSA
11.12 Electronic Voting:
11-12 bySDVªkfud oksfVax%
Shareholders are requested to register their latest email ID
'ks;j/kjdksa ls vuqjks/ gS fd os viuk uohure bZesy vkbZMh with their Depository Participant or STA, as the case may
vius fMikftVjh lgHkkxh ;k ,lVh,] tSlh Hkh fLFkfr gks] ds lkFk be, for enabling remote e-voting facility.
iathÑr djok ysa rkfd os fjeksV bZ&oksfVax lqfo/k ds fy, l{ke
11.13 PNB-Unclaimed Shares (Suspense) A/c: The details of
gks ldsaA
unclaimed shares as per SEBI (LODR) Regulations,
11-13 vnkoh 'ks;j (mpar) [kkrs% lsch (,yvksMhvkj) fofu;eu 2015 is as under:-
2015 ds vuqlkj vnkoh 'ks;jksa dk C;kSjk fuEufyf[kr gS%& FPO (2005) IPO (2002) Unclaimed TOTAL
shares issued
,iQihvks vkbZihvks lekesyu ds dqy pursuant to
(2005) (2002) vuqlj.k esa Amalgamation#
nkok u fd, S. Particulars No. of No. of No. of No. of No. of No. of No. of No. of
No Share- Shares Share- Shares Share- Shares Share- Shares
x, 'ks;j # holders holders holders holders
Ø- fooj.k 'ks;j 'ks;jksa 'ks;j 'ks;jksa 'ks;j 'ks;jksa 'ks;j 'ks;jksa 1 Opening at 351 59975 58 33500 54 1323 463 94798
la- /kjdksa dh /kjdksa dh /kjdksa dh /kjdksa dh the begin-
dh la[;k dh la[;k dh la[;k dh la[;k ning of the
la[;k la[;k la[;k la[;k year i.e.
01.04.2020
1 o"kZ ds çkjEHk 351 59975 58 33500 54 1323 463 94798
(Face
vFkkZr 01- Value Rs.
04-2020 dks 2/- each)
çkjafHkd (vafdr 2 No. of - - - - - - - -
sharehold-
ewY; #-2@& ers ap-
çR;sd) proached
2 o"kZ ds nkSjku - - - - - - - - for transfer
'ks;j varj.k ds of shares
during the
fy, vk, year
'ks;j/kjdksa dh 3 No. of - - - - - - - -
la[;k share-
3 o"kZ ds nkSjku - - - - - - - - holders
to whom
'ks;j/kjdksa dh shares
la[;k ftudks were
'ks;j varfjr transferred
during the
fd, x, year
4 o"kZ ds var 351 59975 58 33500 54 1323 463 94798 4 Outstand- 351 59975 58 33500 54 1323 463 94798
vFkkZr ing at the
31-03-2021 end of the
year i.e.
(1&3) dks 31.03.2021
cdk;k (1-3)

*Certified that voting rights on these shares remains frozen

*çekf.kr fd;k tkrk gS fd bu 'ks;jksa ij oksfVax vf/dkj rc rd
till the rightful owner claims the said shares.
iQht jgsxk tc rd fd bu 'ks;jksa dk vlyh Lokeh nkok ugha djrkA
# These shares relate to the unclaimed shares lying with
# ;s 'ks;j iwoZorhZ vksfj,aVy cSad vkWiQ dkWelZ vkSj iwoZorhZ ;wukbVsM the erstwhile Oriental Bank of Commerce and erstwhile
cSad vkWiQ bafM;k ds ikl iM+s vknkoh 'ks;jksa ls lacaf/r gSa vkSj ih,uch United Bank of India and issued by PNB pursuant to
}kjk 01-04-2020 dks iatkc uS'kuy cSad esa nksuksa cSadksa ds lekesyu amalgamation of both the Banks into Punjab National
ij tkjh fd, x, gSaA Bank on 01.04.2020.
11-14 fnukad 31 ekpZ 2021 dh fLFkfr vuqlkj 'ks;j/kfjrk rFkk 11.14 Shareholding and Distribution Pattern as on 31st March
forj.k iSVuZ% 2021:

(i) 'ks;j/kfjrk iSVªu (i) Shareholding Pattern

Shareholders’ Category % of Equity shares held

'ks;j/kjdksa dh Js.kh % /kfjr bfDoVh 'ks;j
President of India 76.87
Hkkjr ds jk"Vªifr 76-87
FIIs/NRIs/OCBs 3.14
,iQvkbZvkbZ@,uvkjvkbZ@vkslhch 3-14
Banks/Financial Institutions/
cSad@foÙkh; laLFkk,a@chek dEifu;ka 8-14 Insurance Companies 8.14

117
 Annual Report

E;qpqvy iQ.M 0-94 Mutual Funds 0.94

?kjsyw dEifu;ka@VªLVl 0-76 Domestic Companies/Trusts 0.76
Hkkjrh; tulk/kj.k@ fuoklh@oS;fDrd 9-79 Indian Public/Resident Indi-
viduals/HUF 9.79
@,p;w,iQ
Clearing Members 0.37
lek'kks/u lnL; 0-37
Total 100.00
dqy 100-00
(ii) No. of shareholders as on 31.03.2021 14,20,721
(ii) fnukad 31-03-2021 dks 'ks;j/kjdksa dh la[;k% 14]20]721
(iii) Nominal value of each Equity Share (`) 2/-
(iii) çR;sd bfDoVh 'ks;j dk lkadsfrd ewY; (#-) 2@&
(iv) Distribution Pattern:
(iv) forj.k iSVuZ%
No. of % age Shareholding of No. of Amount (`) %age
'ks;j/kjdksa dh dqy dk lkadsfrd ewY; dh bfDoVh 'ks;jksa jkf'k dqy dk Shareholders of Nominal Value Equity Shares to
la[;k çfr'kr 'ks;j/kfjrk (` esa) dh la[;k (` esa) çfr'kr Total of (`) Total

1346127 94.75 rd 5000 441886486 883772972 4.22 1346127 94.75 Upto 5000 441886486 883772972 4.22
47715 3.36 5001 ls 10000 169300043 338600086 1.62 47715 3.36 5001 to 10000 169300043 338600086 1.62
15778 1.11 10001 ls 20000 115984580 231969160 1.11 15778 1.11 10001 to 20000 115984580 231969160 1.11
4303 0.30 20001 ls 30000 53711581 107423162 0.51 4303 0.30 20001 to 30000 53711581 107423162 0.51
2283 0.16 30001 ls 40000 40725186 81450372 0.39 2283 0.16 30001 to 40000 40725186 81450372 0.39
1141 0.08 40001 ls 50000 26187223 52374446 0.25 1141 0.08 40001 to 50000 26187223 52374446 0.25
1891 0.13 50001 ls 100000 67700461 135400922 0.65 0.13 50001 to 100000
1891 67700461 135400922 0.65
100001 100001 and
1483 0.10
,oa blls vf/d 9562186665 19124373330 91.26
1483 0.10 above 9562186665 19124373330 91.26
dqy: 1420721 100.00   10477682225 20955364450 100.00 Total: 1420721 100.00   10477682225 20955364450 100.00

(v) fnukad 31-03-2021 dks HkkSxksfyd vk/kj ij 'ks;j/kjdksa dh fLFkfr% v) Geographical spread of Shareholders as on 31.03.2021:
  bySDVªkWfud HkkSfrd :i esa dqy   ELECTRONIC PHYSICAL TOTAL
'kgj dk
/kjd çfr'kr 'ks;j çfr'kr /kjd çfr'kr 'ks;j çfr'kr /kjd çfr'kr 'ks;j çfr'kr CITY NAME HOLDER per % SHARE per% HOLDER Per% SHARE PER% Holder Per% Share Per%
uke
vgenkckn 48192 3.48 32035014 0.31 708 2.09 102386 1.12 48900 3.44 32137400 0.31 AHMEDABAD 48192 3.48 32035014 0.31 708 2.09 102386 1.12 48900 3.44 32137400 0.31

cSaxyksj 38110 2.75 33918377 0.32 718 2.12 225296 2.46 38828 2.73 34143673 0.33 BANGALORE 38110 2.75 33918377 0.32 718 2.12 225296 2.46 38828 2.73 34143673 0.33

pSUubZ 28906 2.08 28758552 0.27 927 2.73 416366 4.54 29833 2.10 29174918 0.28 CHENNAI 28906 2.08 28758552 0.27 927 2.73 416366 4.54 29833 2.10 29174918 0.28

fnYyh 106008 7.64 8209601188 78.42 4712 13.89 1050433 11.47 110720 7.79 8210651621 78.36 DELHI 106008 7.64 8209601188 78.42 4712 13.89 1050433 11.47 110720 7.79 8210651621 78.36

gSnjkckn 26589 1.92 27960304 0.27 645 1.90 190245 2.08 27234 1.92 28150549 0.27 HYDERABAD 26589 1.92 27960304 0.27 645 1.90 190245 2.08 27234 1.92 28150549 0.27

dksydkrk 51158 3.69 51616983 0.49 1321 3.89 331907 3.62 52479 3.69 51948890 0.49 KOLKATA 51158 3.69 51616983 0.49 1321 3.89 331907 3.62 52479 3.69 51948890 0.49

eqEcbZ 111474 8.04 1413061679 13.50 2544 7.50 630779 6.89 114018 8.03 1413692458 13.49 MUMBAI 111474 8.04 1413061679 13.50 2544 7.50 630779 6.89 114018 8.03 1413692458 13.49
,ulhvkj 46456 3.35 53217670 0.51 949 2.80 235507 2.57 47405 3.34 53453177 0.51 NCR OTH 46456 3.35 53217670 0.51 949 2.80 235507 2.57 47405 3.34 53453177 0.51
vU;
vU; 929902 67.05 618352855 5.91 21402 63.08 5976684 65.25 951304 66.96 624329539 5.96 OTHERS 929902 67.05 618352855 5.91 21402 63.08 5976684 65.25 951304 66.96 624329539 5.96

dqy 1386795 100.00 10468522622 100.00 33926 100.00 9159603 100.00 1420721 100.00 10477682225 100.00 TOTAL 1386795 100.00 10468522622 100.00 33926 100.00 9159603 100.00 1420721 100.00 10477682225 100.00

vi) fnukad 31-03-2021 dks 'ks;j/kjdksa }kjk HkkSfrd #i esa rFkk vi) Details of shares held by the Shareholders in Physical
& Dematerialized form as on 31.03.2021
MhesV #i esa /kfjr 'ks;jksa dk fooj.k%
%
S. No. of No. of
Ø- fooj.k 'ks;j/kjdksa 'ks;jksa dh % 'ks;j No.
Particulars
Shareholders Shares
Sharehold-
la- dh la[;k la[;k /kfjrk ing
1. Physical 33926 9159603 0.09
1- ewrZ #i esa 33926 9159603 0-09
2. Dematerialized 1386795 10468522622 99.91
2- MheSV #i esa 1386795 10468522622 99-91
i) NSDL
i) ,u,lMh,y 633463 1899320011 18-13 633463 1899320011 18.13
ii) CDSL 753332 8569202611 81.79
ii) lhMh,l,y 753332 8569202611 81-79
Total (1+2)
dqy (1$2) 1420721 10477682225 100-00 1420721 10477682225 100.00

During the year, the Bank has allotted following number of

cSad us o"kZ ds nkSjku Hkkjr ljdkj dks vf/ekuh vk/kj çhfe;e ij vafdr equity shares of the face value Rs.2/- each at a premium to
ewY; #-2 ds bfDoVh 'ks;jksa dh fuEufyf[kr dh la[;k vkoafVr dh gS% the eligible QIBs under the QIP issue of the Bank:
bfDoVh 'ks;jksa çfr bfDoVh çfr bfDoVh jkf'k (#- esa) Number Premium per Issue Price per Amount (Rs.)
dh la[;k 'ks;j çhfe;e 'ks;j fuxZe ewY; of Equity equity share equity share
(jkf'k #- esa) (jkf'k #- esa) shares (Amt. in Rs.) (Amt. in Rs.)
106,70,52,910 33.50 35.50 3788,03,78,305 106,70,52,910 33.50 35.50 3788,03,78,305

118
 Annual Report

cSad ds iwathxr vuqikr (lesfdr) iwath lfEeJ.k ls igys vkSj ckn The capital ratios of the Bank (consolidated) before and
esa fuEukuqlkj gSa% after the raising of capital are as under:

vuqikr 30-09-2020 31-12-2020 Ratio 30.09.2020 31.12.2020

(iwoZ) (i'pkRk) (Pre) (Post)
lkekU; bfDoVh fV;j1 iwath 9.82 10.38 Common Equity Tier 9.82 10.38
vuqikr (%) (csly& III) 1 Capital ratio (%)
(Basel- III)
Vh;j 1 iwath vuqikr (%) 10.64 11.19
Tier 1 Capital ratio 10.64 11.19
(csly& III)
(%) (Basel- III)
Vh;j 2 iwath vuqikr (%) 2.53 2.98 Tier 2 Capital ratio 2.53 2.98
(csly& III) (%) (Basel- III)
dqy iwath vuqikr (lhvkj,vkj) 13.17 14.17 Total Capital ratio 13.17 14.17
(%) (csly& III) (CRAR) (%) (Basel- III)
11-15 foÙkh; o"kZ 2020&21 ds nkSjku cSad us dksbZ Hkh thMhvkj@,Mhvkj@ 11.15 Bank has not issued any GDRs/ADRs/Warrants or any
okjaV vFkok dksbZ Hkh ifjorZuh; foys[k tkjh ugha fd;k gS rFkk 31- convertible instruments during the financial year 2020-21
and there are no outstanding GDRs/ADRs/Warrants or
03-2021 dks dksbZ thMhvkj@,Mhvkj@okjaV ;k dksbZ ifjorZuh; foys[k
any convertible instruments as on 31.03.2021.
cdk;k ugha gSA
11.16 Commodity Price Risks are Nil. As regards foreign ex-
11-16 i.; dher tksf[ke 'kwU; gSA fons'kh fofue; tksf[ke o gSftax change risk and hedging activities:
ls lacaf/r xfrfof/;ksa ds laca/ esa%
• Board approved Investment Policy in line with
• cksMZ us fuos'k ikWfylh dks ,dhÑr tksf[ke çca/u çHkkx prudential guidelines/Bank guidelines framed by Mid
(vkbZvkj,eMh)] feM vkWfiQl }kjk cuk, x, çqMsaf'k;y Office, Integrated Risk Management Division (IRMD)
fn'kkfunsZ'k@cSad ds fn'kkfunsZ'k ds lekukarj vuqeksfnr fd;k gS is in place which defines potential future losses by
tksfd fofHkUu lhekvksa dh fiQfDlax }kjk dV ykWl@ykHk lhek,a fixing various limits such as cut loss/take profit limits
viukuk (Mhyj@djsalh vk/kfjr) vksojukbV@iQkWoZMZ vkWiu fLFkfr (Dealer wise/Currency wise), Overnight/forward
bR;kfn ds laHkkfor Hkfo"; esa gksus okyh gkfu dks ifjHkkf"kr open positions etc. Exchange risk associated with
djrk gSA fnu ds nkSjku vksiu fLFkfr ds lkFk Ms ykbV vkWiu intraday open position is also addressed by fixing
fLFkfr lhek fiQfDlax }kjk fofue; tksf[ke dk lek/ku djrk Daylight Open Position limit. Foreign Exchange risk
gSA fofHkUu ifjiDork vof/ esa fons'kh eqæk udnh çokg esa varj arising due to mismatch of foreign currency cash flow
ds dkj.k mRiUu fons'kh fofue; tksf[ke dks vkbZth,y] ,th,y in different maturity buckets are addressed by limits
vkSj oh,vkj tSlh lhekvksa }kjk lek/ku fd;k tkrk gS rFkk feM such as IGL, AGL and VaR fixed and monitored by
Mid Office, IRMD.
dk;kZy;] vkbZvkj,eMh }kjk mudh fuxjkuh dh tkrh gSA
• All merchant (Export/Import/Inward remittance/
• lHkh epsaZV (vk;kr@fu;kZr@vkod çs"k.k@tkod çs"k.k) vk/kfjr Outward remittance) based transactions are hedged
ysunsu varj cSad cktkj esa vksVhlh O;qRiRrh (LoSi o iQkWoZMZ) through OTC derivatives (swap and forward) in
ds ek/;e ls jf{kr fd, tkrs gSaA Interbank market.
• ,iQlh,uvkj@bZbZ,iQlh@vkj,iQlh ds ekè;e ls l`ftr ;w,lMh • USD funds generated through FCNR/EEFC/RFC
fuf/ LokHkkfod :i ls jf{kr fd;k tkrk gS] tSls gh mlh are naturally hedged as inflow and outflow of fund
eqæk esa fuf/;ksa dk vkxeu vkSj cfgxZeu gksrk gSA ;w,lMh ds takes place in the same currency. Aforesaid deposits
vykok mi;qZDr tek,a eqæk LoSi ra=k ds ekè;e ls ;w,lMh esa other than USD are converted into USD through
ifjofrZr gksrh gSa vkSj LoSi ykxr dks è;ku esa j[krs gq, ykHk currency swap mechanism and deployed profitably
ds :i esa bLrseky fd;k tkrk gSA after taking swap cost into account.
• cSad ds ikl ,d lqn`<+ o lqifjHkkf"kr ,evkbZ,l gS ftlds • Bank has a robust and well defined MIS through
ekè;e ls nSfud xfrfof/;ksa dks çR;sd fnu lHkh Lrj ij which daily activities are placed before Top
Management at all levels every day. The same has
mPp çcU/u ds le{k j[kk tkrk gSA bls feM dk;kZy;]
been defined in Board approved Investment Policy
vkbZvkj,eMh }kjk cukbZ xbZ cksMZ }kjk vuqeksfnr fuos'k uhfr framed by Mid Office, IRMD.
esa ifjHkkf"kr fd;k x;k gSA
11.17 Plant Location: NA
11-17 IykaV dk LFkku% ykxw ugha
11.18 Address for Correspondence in respect of equity
11-18 bfDoVh laca/h ekeyksa esa i=kkpkj gsrq irk% related issues:
dEiuh lfpo The Company Secretary
iatkc uS'kuy cSad Punjab National Bank
'ks;j foHkkx] Share Department, 1st Floor,
çFke ry] iwoZ foax] IykWV la- 4] lsDVj&10] East Wing, Plot No.4, Sector-10,
}kjdk] ubZ fnYyh&110075 Dwarka, New Delhi - 110075
nwjHkk"k la- 011& 28044857 Tel. No. 011- 28044857
e-mail: [email protected]
bZ&esy % [email protected]

119
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11-19 vkWuykbZu f'kdk;r fuokj.k ç.kkyh% 11.19 Online grievance redressal system:

cSad us 'ks;j/kjdksa ds ç'uksa@f'kdk;rksa ds lek/ku laca/h i=kpkj esa yxus The Bank has made available an online query/grievance/
okys le; dks de djus ds fy, ,d vkWuykbu ç'u@f'kdk;r@f'kdk;rksa complaint redressal system for reducing the time period
dh lek/ku ç.kkyh miyC/ djkbZ gSA ubZ ç.kkyh ds varxZr involved in correspondence in resolving the shareholders’
'ks;j/kjd gekjh osclkbZV www.pnbindia.in ij miyC/ djk, x, queries/grievances. Under the new system the shareholder
iksVZy ds ekè;e ls Investorinfo>others>Online shareholder may log in their query/complaint through the portal
queries/request/grievances ds varxZr viuh iwNrkN@f'kdk;r ntZ provided in our website www.pnbindia.in under Investor
info ->others ->Online Shareholder queries/requests/
dj ldrs gSaA 'ks;j/kjd ntZ djus dh frfFk ls ysdj mlds fuiVku
grievances. The shareholder will be able to view status
dh frfFk rd f'kdk;r dh fLFkfr dks ns[k ldrs gSaA of the reference from the date of lodging till its resolution.
11-20 lfpoh; ys[kk ijh{kk fjiksVZ 11.20 Secretarial Audit Report:
foÙk o"kZ 2020&21 ds fy, lfpoh; ys[kk ijh{kk ds fy,] cSad For conducting the Secretarial Audit for the FY 2020-21,
us eSllZ vxzoky ,l- ,aM ,lksfl,V~l (çSfDVflax daiuh lsØsVjh] the Bank has appointed M/s Agarwal S. & Associates
ubZ fnYyh) dks fu;qDr fd;k FkkA lfpoh; ys[kk ijh{kk fjiksVZ dks (Practicing Company Secretary, New Delhi). The
dkWjiksjsV vfHk'kklu fjiksVZ ds var esa layXu fd;k tkrk gSA Secretarial Audit Report is annexed at the end of the
Corporate Governance Report.
11-21 fMcsapj U;klh
31-03-2021 dks cSad ds ckWUM ds fy, fMcsapj U;klh fuEufyf[kr gSa% 11.21 Debenture Trustee(s)
The following are the debenture trustee(s) for the bonds of
1- vkbZMhchvkbZ VªLVhf'ki lfoZlst fyfeVsM% the Bank as on 31.03.2021:
,fl;u fcfYMax] Hkwry] 1. IDBI Trusteeship Services Ltd:
17] vkj dkekuh ekxZ] cYykMZ ,LVsV] Asian Building, Ground Floor,
eqaEcbZ & 400 001- 17, R. Kamani Marg, Ballard Estate,
Vsyh% (91) (22) 40807006 Mumbai – 400 001.
2- ekbyLVksu VªLVhf'ki lfoZlst çkbosV fyfeVsM%% T: (91) (22) 40807006
402,] gkWyekdZ fctusl Iyktk] 2. MILESTONE TRUSTEESHIP SERVICES PVT. LTD:

lar Kkus'oj ekxZ] xq# ukud gkWLihVy ds ihNs] 402A, Hallmark Business Plaza,
Sant Dnyaneshwar Marg, Opp. Gurunanak Hospital,
ckUæk iwoZ] eqEcbZ
Bandra East, Mumbai
iQSDl% +91 22 6716 7077
Fax: +91 22 6716 7077
Vsyh% +91 22 6716 7014 T: +91 22 6716 7014
3- ,lchvkbZdSi VªLVh daiuh fyfeVsM% 3. SBICAP Trustee Company Ltd:
feL=h Hkou] prqFkZ ry] 112 fnu'kkW oNk jksM] Mistry Bhawan, 04th Floor, 122 Dinshaw Vachha Road,
ppZxsV] eqacbZ& 400020 Chrchgate, Mumbai- 400020
Vsyh% (91) (22) 43025518 T: (91) (22) 43025518
4- ,fDll VªLVh lfoZlst fyfeVsM% 4. Axis Trustee Services Ltd.:
:ch] nwljh eafty] ,l MCyw] The Ruby, 2nd Floor, SW,

29] lsukifr ckiV ekxZ] nknj if'pe] 29, Senapati Bapat Marg, Dadar West,
Mumbai- 400 028
eqacbZ& 400 028
T: (91) (22) 6230 0451
Vsyh% (91) (22) 6230 0451
11-22 la'kks/ku ds lkFk lHkh ØsfMV jsfVaXl dh lwph% 11.22 List of all credit ratings along with revisions thereto:
,- cSad dh ØsfMV jsfVax% a. Credit Rating of the Bank:

jsfVax ,tsalh jsfVax Rating Agency Rating

ewMht bUosLVlZ lfoZlst Ba1/NP/Negative Moody’s Investors Services Ba1/NP/Negative
fiQp jsfVaXl BBB- /F3/Negative Fitch Ratings BBB- /F3/Negative

120
 Annual Report

[k- foÙk o"kZ 2020&21 ds nkSjku lkof/ tek dks NksM+dj lHkh ?kjsyw ½.k fy[kr ds fy, cSad }kjk fy, x, ØsfMV jsfVax dk fooj.k
Ø-la fy[kr J`a[kyk vkbZ,lvkbZ,u ds;j bdjk bafM;k jsfVax fczdodZ fØfly
01.04.2020 05.10.2020 17.11.2020 01.04.2020 14.08.2020 20.11.2020 01.04.2020 22.05.2020 30.06.2020 24.09.2020 14.10.2020 21.10.2020 01.04.2020 15.10.2020 29.10.2020 01.04.2020 07.07.2020 01.09.2020 25.09.2020
1 ,Vh &1 J`a[kyk VII INE160A08076 A+/ Credit AA-/ Stable NIL A/ RWE A/ RWE A/ RWE A/ RWE AA/ Stable AA/ Stable NIL
watch with
developing
implications
2 ,Vh &1 J`a[kyk VIII INE160A08100 NIL A/ RWE A/ RWE A/ RWE A/ RWE AA/ Stable AA/ Stable AA/ Credit AA/ Stable AA/ Stable NIL
Watch with
developing
implica-
tions
3 ,Vh &1 J`a[kyk IX INE160A08118 NIL A/ RWE A/ RWE A/ RWE A/ RWE AA/ Stable AA/ Stable AA/ Credit AA/ Stable AA/ Stable NIL
Watch with
developing
implica-
tions
4 ,Vh &1 J`a[kyk X INE160A08126 NIL A/ RWE A/ RWE A/ RWE A/ RWE AA/ Stable AA/ Stable AA/ Credit AA/ Stable AA/ Stable NIL
Watch with
developing
implica-
tions
5 ,Vh &1 J`a[kyk XI INE160A08134 NIL A/ RWE A/ RWE A/ RWE A/ RWE AA/ Stable AA/ Stable AA/ Credit AA/ Stable AA/ Stable AA-/ AA-/ AA-/ Stable AA-/ Stable
Watch with (Watch) (Watch)
developing Developing Developing
implica-
tions
6 ,Vh &1 J`a[kyk XII INE160A08183 NIL AA/ Stable NIL AA/ Stable NIL

7 nh?kkZof/ J`a[kyk 1 INE160A08068 AA-/ Credit AA+/ AA+/ NIL AA+/ RWE AA+/ RWE AA+/ RWE AA+/ RWE AAA/ AAA/ NIL AA+/ AA+/Watch AA+/ AA+/ Stable
ckWUM watch with Stable Stable Stable Stable (Watch) Developing Stable
developing Developing
implications
8 nh?kkZof/ J`a[kyk 2 INE160A08084 AA-/ Credit AA+ / AA+ / AA-/Posi- AA-/ Stable AA / Stable NIL AA+/ AA+/ Watch AA+/ AA+/ Stable
ckWUM watch with Stable Stable tive Implica- (Watch) Developing Stable
developing tions Developing
implications
9 fV;j II J`a[kyk XIV INE160A08019 NIL AA-/Posi- AA- /Hyb AA/ Hyb NIL AA+/ AA+/ Watch AA+/ AA+/ Stable
cslsy & III tive Implica- Stable Stable (Watch) Developing Stable
tions Developing
10 fV;j II J`a[kyk XV INE160A08027 NIL AA+/ RWE AA+/ RWE AA+/ RWE AA+/ RWE AAA/ AAA/ NIL AA+/ AA+/ Watch AA+/ AA+/ Stable
cslsy & III Stable Stable (Watch) Developing Stable
Developing
11 fV;j II J`a[kyk XVI INE160A08035 NIL AA+/ RWE AA+/ RWE AA+/ RWE AA+/ RWE AAA/ AAA/ NIL AA+/ AA+/ Watch AA+/ AA+/ Stable
cslsy & III Stable Stable (Watch) Developing Stable
Developing
12 fV;j II J`a[kyk XVII INE160A08043 AA+/ RWE AA+/ RWE AA+/ RWE AA+/ RWE AAA/ AAA/ NIL AA+/ AA+/ Watch AA+/ AA+/ Stable
cslsy & III NIL Stable Stable (Watch) Developing Stable
Developing
13 fV;j II J`a[kyk XVIII INE160A08050 NIL AA+/ RWE AA+/ RWE AA+/ RWE AA+/ RWE AAA/ AAA/ NIL AA+/ AA+/ Watch AA+/ AA+/ Stable
cslsy & III Stable Stable (Watch) Developing Stable
Developing
14 fV;j II J`a[kyk XIX INE160A08092 AA/ Credit AA+/ AA+/ NIL AA+/ RWE AA+/ RWE AA+/ RWE AA+/ RWE AAA/ AAA/ NIL
cslsy & III watch with Stable Stable Stable Stable
developing
implications
15 fV;j II J`a[kyk XX INE160A08142 NIL AA+/ RWE AA+/ RWE AA+/ RWE AA+/ RWE AAA/ AAA/ NIL AA+/ AA+/ Watch AA+/ AA+/ Stable
cslsy & III Stable Stable (Watch) Developing Stable
Developing
16 fV;j II J`a[kyk XXI INE160A08159 NIL AA+/ RWE AA+/ RWE AAA/ AAA/ NIL AA+/ Stable AA+/ AA+/ Stable
cslsy & III Stable Stable Stable
17 fV;j II J`a[kyk XXII INE160A08167 AAA/ AAA/ NIL AA+/ Stable
cslsy & III NIL Stable Stable
18 fV;j II J`a[kyk INE160A08175 NIL AAA/ NIL AA+/ Stable
cslsy & III XXIII Stable
19 fuEurj 30.11.2012 INE141A09132 NIL AA+ / AA+ / NIL AA-/ Stable AA/ Stable NIL
fV;j II Stable Stable
20 fV;j II 27.10.2014 INE141A08019 NIL AA+ / AA+ / NIL AA-/ Hyb AA /Hyb NIL
cslsy & III Stable Stable Stable Stable
21 fV;j II 26.10.2015 INE141A08035 AA+ / AA+ / NIL AA-/ Hyb AA /Hyb NIL
cslsy & III Stable Stable Stable Stable
22 fV;j II 24.06.2016 INE141A08043 NIL AA+ / AA+ / NIL AA-/Hyb AA/ Hyb NIL
cslsy & III Stable Stable Stable Stable
23 fuEu J`a[kyk-VII INE695A09087 NIL AA+ / AA+ / NIL AA+/ AA+/ Stable
fV;j II Stable Stable Stable
24 vkbZihMhvkbZ J`a[kyk I INE695A09095 NIL AA / Stable AA / Stable NIL AA+/ AA+/ Stable
fV;j II Stable

25 fV;j II J`a[kyk-VIII INE695A09103 NIL AA+/ AA+/ Stable NIL AA+/ AA+/ Stable
cslsy & III Stable Stable
26 fV;j II J`a[kyk-IX INE695A08030 NIL AA+/ AA+/ Stable NIL AA+/ AA+/ Stable
cslsy & III Stable Stable
27 fuEu J`a[kyk-X INE695A08048 NIL AA+/ AA+/ Stable
fV;j II Stable
28 fuEu J`a[kyk XI INE695A08063 NIL AA+/ AA+/ Stable
fV;j II Stable
29 tek izek.ki=k A1+ A1+ A1+ A1+/ out- A1+ A1+ NIL A1+ A1+
standing

uksV% cSad us Øe'k% ebZ 2020 vkSj flracj 2020 ds eghuksa esa ISIN INE160A09322 (ih,uch 1-0) vkSj ISIN INE141A09116 vkSj INE141A09124
(bZ&vkschlh) okys ckWUM ds fy, dkWy vkWI'ku dk ç;ksx fd;kA bu ckaMksa dh jsfVax okil ys yh xbZ gSA
dkWy fodYi ds ç;ksx ls igys ISIN INE160A09322 okys ckaMksa dks ds;j }kjk ,,&@fodkl'khy çHkkoksa ds lkFk ½.k i;Zos{k.k dk ntkZ fn;k x;k Fkk] vkSj
fØfly }kjk ,,+@(i;Zos{k.k) fodkl'khy fufgrkFkZ 'kkfey FksA
dkWy fodYi ds ç;ksx ls igys ISIN INE141A09116 okys ckaMksa dks ds;j }kjk ,,@fLFkj vkSj fczdodZ }kjk ,,@fLFkj rFkk INE141A09124 okys ckaMksa dks
ds;j }kjk ,,@fLFkj vkSj fczdodZ }kjk ,,+@fLFkj jsfVax nh xbZ FkhA
Ñrs iatkc uS'kuy cSad
LFkku% ubZ fnYyh (lh,p-,l-,l- efYydktqZu jko)
fnukad% 04-06-2021 çca/ funs'kd ,oa eq[; dk;Zikyd vf/dkjh

121
 Annual Report

b. Details of Credit Rating obtained by the bank during FY 2020-21 for all domestic debt instrument except fixed deposit
Sr.
Instrument Series ISIN CARE ICRA INDIA RATING BRICKWORK CRISIL
No.
01.04.2020 05.10.2020 17.11.2020 01.04.2020 14.08.2020 20.11.2020 01.04.2020 22.05.2020 30.06.2020 24.09.2020 14.10.2020 21.10.2020 01.04.2020 15.10.2020 29.10.2020 01.04.2020 07.07.2020 01.09.2020 25.09.2020
1 AT-1 Series VII INE160A08076 A+/ Credit AA-/ Stable NIL A/ RWE A/ RWE A/ RWE A/ RWE AA/ Stable AA/ Stable NIL
watch with
developing
implications
2 AT-1 Series VIII INE160A08100 NIL A/ RWE A/ RWE A/ RWE A/ RWE AA/ Stable AA/ Stable AA/ Credit AA/ Stable AA/ Stable NIL
Watch with
developing
implica-
tions
3 AT-1 Series IX INE160A08118 NIL A/ RWE A/ RWE A/ RWE A/ RWE AA/ Stable AA/ Stable AA/ Credit AA/ Stable AA/ Stable NIL
Watch with
developing
implica-
tions
4 AT-1 Series X INE160A08126 NIL A/ RWE A/ RWE A/ RWE A/ RWE AA/ Stable AA/ Stable AA/ Credit AA/ Stable AA/ Stable NIL
Watch with
developing
implica-
tions
5 AT-1 Series XI INE160A08134 NIL A/ RWE A/ RWE A/ RWE A/ RWE AA/ Stable AA/ Stable AA/ Credit AA/ Stable AA/ Stable AA-/ AA-/ AA-/ Stable AA-/ Stable
Watch with (Watch) (Watch)
developing Developing Developing
implica-
tions
6 AT-1 Series XII INE160A08183 NIL AA/ Stable NIL AA/ Stable NIL

7 Long Term Series 1 INE160A08068 AA-/ Credit AA+/ AA+/ NIL AA+/ RWE AA+/ RWE AA+/ RWE AA+/ RWE AAA/ AAA/ NIL AA+/ AA+/Watch AA+/ AA+/ Stable
Bond watch with Stable Stable Stable Stable (Watch) Developing Stable
developing Developing
implications
8 Long Term Series 2 INE160A08084 AA-/ Credit AA+ / AA+ / AA-/Posi- AA-/ Stable AA / Stable NIL AA+/ AA+/ Watch AA+/ AA+/ Stable
Bond watch with Stable Stable tive Implica- (Watch) Developing Stable
developing tions Developing
implications
9 Tier II Series XIV INE160A08019 NIL AA-/Posi- AA- /Hyb AA/ Hyb NIL AA+/ AA+/ Watch AA+/ AA+/ Stable
Basel - III tive Implica- Stable Stable (Watch) Developing Stable
tions Developing
10 Tier II Series XV INE160A08027 NIL AA+/ RWE AA+/ RWE AA+/ RWE AA+/ RWE AAA/ AAA/ NIL AA+/ AA+/ Watch AA+/ AA+/ Stable
Basel - III Stable Stable (Watch) Developing Stable
Developing
11 Tier II Series XVI INE160A08035 NIL AA+/ RWE AA+/ RWE AA+/ RWE AA+/ RWE AAA/ AAA/ NIL AA+/ AA+/ Watch AA+/ AA+/ Stable
Basel - III Stable Stable (Watch) Developing Stable
Developing
12 Tier II Series XVII INE160A08043 AA+/ RWE AA+/ RWE AA+/ RWE AA+/ RWE AAA/ AAA/ NIL AA+/ AA+/ Watch AA+/ AA+/ Stable
Basel - III NIL Stable Stable (Watch) Developing Stable
Developing
13 Tier II Series INE160A08050 NIL AA+/ RWE AA+/ RWE AA+/ RWE AA+/ RWE AAA/ AAA/ NIL AA+/ AA+/ Watch AA+/ AA+/ Stable
Basel - III XVIII Stable Stable (Watch) Developing Stable
Developing
14 Tier II Series XIX INE160A08092 AA/ Credit AA+/ AA+/ NIL AA+/ RWE AA+/ RWE AA+/ RWE AA+/ RWE AAA/ AAA/ NIL
Basel - III watch with Stable Stable Stable Stable
developing
implications
15 Tier II Series XX INE160A08142 NIL AA+/ RWE AA+/ RWE AA+/ RWE AA+/ RWE AAA/ AAA/ NIL AA+/ AA+/ Watch AA+/ AA+/ Stable
Basel - III Stable Stable (Watch) Developing Stable
Developing
16 Tier II Series XXI INE160A08159 NIL AA+/ RWE AA+/ RWE AAA/ AAA/ NIL AA+/ Stable AA+/ AA+/ Stable
Basel - III Stable Stable Stable
17 Tier II Series XXII INE160A08167 AAA/ AAA/ NIL AA+/ Stable
Basel - III NIL Stable Stable
18 Tier II Series INE160A08175 NIL AAA/ NIL AA+/ Stable
Basel - III XXIII Stable
19 Lower 30.11.2012 INE141A09132 NIL AA+ / AA+ / NIL AA-/ Stable AA/ Stable NIL
Tier II Stable Stable
20 Tier II 27.10.2014 INE141A08019 NIL AA+ / AA+ / NIL AA-/ Hyb AA /Hyb NIL
Basel - III Stable Stable Stable Stable
21 Tier II 26.10.2015 INE141A08035 AA+ / AA+ / NIL AA-/ Hyb AA /Hyb NIL
Basel - III Stable Stable Stable Stable
22 Tier II 24.06.2016 INE141A08043 NIL AA+ / AA+ / NIL AA-/Hyb AA/ Hyb NIL
Basel - III Stable Stable Stable Stable
23 Lower Series-VII INE695A09087 NIL AA+ / AA+ / NIL AA+/ AA+/ Stable
Tier II Stable Stable Stable
24 IPDI Tier I Series I INE695A09095 NIL AA / Stable AA / Stable NIL AA+/ AA+/ Stable
Stable
25 Tier II Series-VIII INE695A09103 NIL AA+/ AA+/ Stable NIL AA+/ AA+/ Stable
Basel - III Stable Stable
26 Tier II Series-IX INE695A08030 NIL AA+/ AA+/ Stable NIL AA+/ AA+/ Stable
Basel - III Stable Stable
27 Lower Series-X INE695A08048 NIL AA+/ AA+/ Stable
Tier II Stable
28 Lower Series XI INE695A08063 NIL AA+/ AA+/ Stable
Tier II Stable
29 Certicate Of Deposit A1+ A1+ A1+ A1+/ out- A1+ A1+ NIL A1+ A1+
standing

Note: Bank exercised call option for bonds having ISIN INE160A09322 (PNB 1.0) and ISIN INE141A09116 & INE141A09124
(e-OBC) in the months of May 2020 & September 2020, respectively. Ratings of these bonds stand withdrawn.
The bonds having ISIN INE160A09322 were rated AA-/Credit watch with developing implications by CARE and AA+/(Watch)
Developing by CRISIL prior to the exercise of call option.
The bonds having ISIN INE141A09116 and INE141A09124 were rated AA/Stable by CARE & AA/Stable by Brickwork and AA/
Stable by CARE & AA+/Stable by Brickwork, respectively, prior to the exercise of call option.

For Punjab National Bank

Place: New Delhi (CH. S. S. Mallikarjuna Rao)
Date: 04.06.2021 Managing Director & CEO

122
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in/model-code-of-conduct.html ij n'kkZ;k x;k gSA
cksMZ ds lHkh lnL;ksa rFkk ofj"B çca/u us lsch (,yvksMhvkj) fofu;eu] 2015 ds [kaM 26 (3) ds vuqlkj vkpkj lafgrk ds vuqikyu dh iqf"V dh gSA

Ñrs iatkc uS'kuy cSad

(lh,p-,l-,l- efYydktqZu jko)
çca/ funs'kd ,oa eq[; dk;Zikyd vf/dkjh

LFkku% ubZ fnYyh

fnukad% 04-06-2021

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Declaration
(As per Schedule V (D) of the SEBI (LODR) Regulations, 2015)
The Bank has laid down a Code of Conduct for all the Board Members and Senior Management Personnel of the Bank, which is
posted on the website of the Bank i.e. https://www.pnbindia.in/model-code-of-conduct.html
The Board Members and Senior Management have affirmed compliance to the Code of Conduct in accordance with Regulation 26(3)
of SEBI (LODR) Regulations, 2015.

For Punjab National Bank

Place: New Delhi (CH. S. S. Mallikarjuna Rao)
Date: 04.06.2021 Managing Director & CEO

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ÝQkWeZ la[;k&,evkj & 3 Form No. MR-3

lfpoh; ys[kk ijh{kk fjiksVZ SECRETARIAL AUDIT REPORT
31 ekpZ] 2021 dks lekIr foÙkh; o"kZ ds fy, FOR THE FINANCIAL YEAR ENDED 31st MARCH, 2021
Pursuant to Regulation 24A of the SEBI (Listing Obligations and
lsch dh fofu;eu 24 , (lwphc¼rk ckè;rk,a vkSj çdVhdj.k vis{kk,a)
Disclosure Requirements) Regulations, 2015
2015 ds vuqlj.k esa

fç;] To,
lnL;x.k] The Members,
iatkc uS'kuy cSad Punjab National Bank.

geus iatkc uS'kuy cSad (ftls ;gk¡ vkxs ^^cSad** dgk x;k gS) }kjk ykxw We have conducted the Secretarial Audit of the Compliance of
laoS/kfud çko/kuksa ds vuqikyu vkSj vPNs dkWiksZjsV fl}karksa ds ikyu dk applicable statutory provisions and the adherence to good Corporate
lfpoh; vkWfMV fd;k gSA lfpoh; vkWfMV bl rjhds ls fd;k x;k Fkk fd Practices by Punjab National Bank (hereinafter called the “The
Bank”). Secretarial Audit was conducted in a manner that provided
blls gesa dkWjiksjsV vkpj.k laoS/kfud vuqikyu dk ewY;kadu djus vkSj ml
us a reasonable basis for evaluating the corporate conducts/
ij viuh jk; O;Dr djus dk mfpr vk/kj feykA
statutory compliances and expressing my opinion thereon.
lfpoh; vkWfMV djus ds nkSjku cSad dh cfg;ksa] dkxtkr] dk;Zo`Ùk cfg;ksa] Based on our verification of the Bank’s books, papers, Minute books,
IkQkWeZ~l ,oa nkf[ky dh xbZ foojf.k;ksa vkSj cSad }kjk j[ks x, vU; fjdkWMZ forms and returns filed and other records maintained by the Bank
ds lR;kiu rFkk cSad] buds vf/dkfj;ksa] ,tsaVksa vkSj vf/Ñr çfrfuf/;ksa and also the information provided by the Bank, its officers, agents
}kjk Hkh miyC/ djk;h xbZ lwpuk ds vk/kj ij] ge ,rn&}kjk fjiksVZ djrs and authorized representatives during the conduct of secretarial
audit, we hereby report that in our opinion, the Bank has, during the
gSa fd gekjh jk; esa] cSad us 31 ekpZ] 2021 dks lekIr gq, foÙkh; o"kZ
audit period covering the financial year ended on 31st March, 2021
dks doj djus okyh vkWfMV vof/ ds nkSjku] ;gka lwphc¼ laoS/kfud
complied with the statutory provisions listed hereunder and also that
çko/kuksa dk vuqikyu fd;k gS vkSj ;g Hkh fd cSad ds ikl mfpr cksMZ the Bank has proper Board processes and Compliance mechanism
çfØ;k,a vkSj vuqikyu&O;oLFkk gSa] tks bl rjhds ls vkSj ;gk¡ dh xbZ in place to the extent, in the manner and subject to the reporting
fjiksfVaZx ds v/hu gS% made hereinafter:

geus 31 ekpZ] 2021 dks lekIr gq, foÙkh; o"kZ ds fy, cSad dh cfg;ksa] We have examined the books, papers, minute books, forms and
returns filed and other records maintained by the Bank for the financial
dkxtkr] dk;Zo`Ùk cfg;ksa] iQkWeZ~l ,oa nkf[ky dh xbZ foojf.k;ksa vkSj cSad
year ended on 31st March, 2021 according to the provisions of:
}kjk j[ks x, vU; fjdkWMZ dh tkap fuEu çko/kuksa ds vuqlkj dh gS %
(i) The Companies Act, 2013 (‘the Act’) and the rules made there
(i) daiuh vf/fu;e] 2013 (^vf/fu;e*) vkSj blds rgr cuk, x, under; (to the extent Applicable);
fu;e] (ykxw lhek rd)_
(ii) The Securities Contracts (Regulation) Act, 1956 (‘SCRA’) and
çfrHkwfr
(ii) lafonk (fofu;eu) vf/fu;e] 1956 ('SCRA') vkSj blds the rules made thereunder;
rgr cuk, x, fu;e_ (iii) The Depositories Act, 1996 and the Regulations and Bye-laws
(iii) fu{ksikxkj vf/fu;e] 1996 vkSj mlds rgr cuk, x, fofu;e vkSj framed thereunder;
mifu;e_ (iv) Foreign Exchange Management Act, 1999 and the rules
and regulations made thereunder to the extent of Foreign
(iv) fons'kheqæk çca/ vf/fu;e] 1999 vkSj fons'kh çR;{k fuos'k]
Direct Investment, Overseas Direct Investment and External
leqæ&ikjh; çR;{k fuos'k vkSj ckgjh okf.kfT;d ½.kksa dh lhek ds
Commercial Borrowings;
rgr cuk, x, fu;e vkSj fofu;e_
(v) The following Regulations and Guidelines prescribed under
(v) Hkkjrh; çfrHkwfr vkSj fofue; cksMZ vf/fu;e] 1992 (^lsch the Securities and Exchange Board of India Act, 1992 (‘SEBI
vf/fu;e*) ds rgr fu/kZfjr fofu;e vkSj fn'kkfunsZ'k vFkkZr%& Act’):-
(,) Hkkjrh; çfrHkwfr vkSj fofue; cksMZ ('ks;jksa dk i;kZIr vtZu (a) The Securities and Exchange Board of India (Substantial
vkSj vf/xzg.k) fofu;e] 2011_ Acquisition of Shares and Takeovers) Regulation, 2011;

(ch) Hkkjrh; çfrHkwfr vkSj fofue; cksMZ (varjax O;kikj dk (b) The Securities and Exchange Board of India (Prohibition
of Insider Trading) Regulations, 2015;
çfr"ks/) fofu;e] 2015_
(c) The Securities and Exchange Board of India (Issue of
(lh) Hkkjrh; çfrHkwfr vkSj fofue; cksMZ (iwath dk fuxZeu vkSj
Capital and Disclosure Requirements) Regulations, 2018;
çdVhdj.k vis{kk,¡) fofu;e] 2018_

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(Mh) Hkkjrh; çfrHkwfr vkSj fofue; cksMZ ('ks;j vk/kfjr deZpkjh (d) The Securities and Exchange Board of India (Share
ykHk) fofu;e] 2014_ (ys[kk&ijh{kk vof/ ds nkSjku cSad Based Employee Benefits) Regulations, 2014 (Not
ij ykxw ugha) applicable to the Bank during the Audit Period);
(e) The Securities and Exchange Board of India (Employee
(bZ) Hkkjrh; çfrHkwfr vkSj fofue; cksMZ (deZpkjh LVkWd fodYi Stock Option Scheme and Employee Stock Purchase
;kstuk vkSj deZpkjh LVkWd [kjhn ;kstuk) fn'kkfunsZ'k] 1999_ Scheme) Guidelines, 1999 (Not applicable to the Bank
(ys[kk&ijh{kk vof/ ds nkSjku cSad ij ykxw ugha) during the Audit Period)
(,iQ) Hkkjrh; çfrHkwfr vkSj fofue; cksMZ (½.k çfrHkwfr;ksa dk fuxZe (f) The Securities and Exchange Board of India (Issue and
vkSj lwphc¼rk) fofu;e] 2008_ Listing of Debt Securities) Regulations, 2008;
(g) The Securities and Exchange Board of India (Registrars
(th) Hkkjrh; çfrHkwfr vkSj fofue; cksMZ (fuxZe jftLVªkj vkSj 'ks;j
to an Issue and Share Transfer Agents) Regulations,
varj.k vfHkdrkZ) fofu;e] 1993 daiuh vf/fu;e vkSj
1993 regarding the Companies Act and dealing with
xzkgd ds lkFk O;ogkj ls lacaf/r_ client;
(,p) Hkkjrh; çfrHkwfr vkSj fofue; cksMZ (bfDoVh 'ks;jksa dh (h) The Securities and Exchange Board of India (Delisting of
vlwphc¼rk) fofu;e] 2009_ Equity Shares) Regulations, 2009;

(vkbZ) Hkkjrh; çfrHkwfr vkSj fofue; cksMZ ¹çfrHkwfr;ksa dh okilh (i) The Securities and Exchange Board of India (Buyback of
Securities) Regulations, 1998 (Not applicable to the Bank
[kjhn (ck;&cSd)º] fofu;e] 1998 (ys[kkijh{kk vof/ ds
during the Audit Period);
nkSjku cSad ij ykxw ugha gS)_
(j) The Securities and Exchange Board of India (Depository
(ts) Hkkjrh; çfrHkwfr vkSj fofue; cksMZ (fu{ksikxkj vkSj lgHkkxh) & Participants) Regulations 2018;
fofu;e;_ 2018 (k) The Securities and Exchange Board of India (KYC
(ds) Hkkjrh; çfrHkwfr vkSj fofue; cksMZ & vius xzkgd dks tkfu;s Registration Agency) Regulation 2011;
(dsokbZlh) laca/h iathdj.k ,tsalh] fofu;e] 2011_ (l) The Securities and Exchange Board of India (Banker to
an Issue) Regulations, 1994;
(,y) Hkkjrh; çfrHkwfr vkSj fofue; cksMZ (fuxZe gsrq cSadj)]
fofu;eu] 1994_ (m) The Securities and Exchange Board of India (Debenture
Trustee) Regulations, 1993;
(,e) Hkkjrh; çfrHkwfr vkSj fofue; cksMZ (fMcsapj VªLVh)] fofu;eu] (n) The Securities and Exchange Board of India
1993 (Underwriters) Regulations, 1993;
(,u) Hkkjrh; çfrHkwfr vkSj fofue; cksMZ (gkehnkj)] fofu;eu] (vi) We Further report that, having regard to the compliance
1993 system(s) prevailing in the Bank and on examination of the
relevant documents and records in pursuance thereof on
(vi) ge vkxs fjiksVZ djrs gSa fd] cSad esa çpfyr vuqikyu ç.kkyh ds test check basis, the bank has complied with the following
laca/ esa vkSj ijh{k.k&tkap ds vk/kj ij lacaf/r nLrkostksa vkSj applicable laws to the Bank:
vfHkys•ksa dh tkap ds ckn] cSad us fo'ks"k :i ls cSad esa ykxw
(a) Guidelines, Regulations issued by SEBI as applicable to
fuEufyf•r dkuwuksa dk vuqikyu fd;k gS% Capital Market Intermediaries.
(,) iwath cktkj eè;LFkksa dks ykxw lsch }kjk tkjh fn'kkfunsZ'k] (b) Master Direction, Notification and guidelines issued by
fofu;e_ RBI from time to time.

(ch) Hkkjrh; fjtoZ cSad }kjk le;&le; ij tkjh fd, x, ekLVj (c) The Banking Companies (Acquisition and Transfer of
Undertakings) Act, 1970;
funs'k] vf/lwpuk,a vkSj fn'kkfunsZ'k_
(d) The Banking Regulation Act, 1949;
(lh) cSaddkjh dEiuh (miØeksa dk vtZu vkSj varj.k) vf/fu;e]
(e) The Nationalized Banks (Management and Miscellaneous
1970_
Provisions) Scheme, 1970;
(Mh) cSafdax fofu;eu vf/fu;e] 1949_ (f) Punjab National Bank (Shares & Meeting) Regulations,
(bZ) jk"Vªh;Ñr cSad (çca/u vkSj fofo/ çko/ku) ;kstuk] 1970_ 2000;
We have also examined compliance with the applicable clauses of
(,iQ) iatkc uS'kuy cSad ('ks;j vkSj cSBdsa) fofu;e] 2000_
the following:
geus fuEufyf[kr ds ;Fkk ykxw [kaMksa ds lkFk Hkh vuqikyu dh tkap dh gS% (a) Secretarial Standards, as amended from time to time,
(,) baLVhV~;wV vkWiQ daiuh lsØsVjht vkWiQ bafM;k }kjk tkjh issued by the Institute of Company Secretaries of India-
le;&le; ij ;Fkkla'kksf/r lfpoh; ekud & ykxw ughaA Not Applicable.

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(ch) Hkkjrh; çfrHkwfr vkSj fofue; cksMZ (lwphdj.k ckè;rk,a vkSj (b) Securities & Exchange Board of India (Listings Obligations
çdVhdj.k dh vko';drk,¡) fofu;e] 2015 & ykxw lhek and Disclosure Requirements) Regulations, 2015-to the
rdA extent Applicable.

leh{kk/khu vof/ ds nkSjku] cSad us Åij mfYyf[kr vf/fu;e] fu;eksa] During the period under review the Bank has complied with the
fofu;eksa] fn'kkfunsZ'kksa] ekudksa vkfn ds çko/kuksa dk fuEufyf[kr fVIif.k;ksa provisions of the Act, Rules, Regulations, Guidelines, Standards
ds v/hu vuqikyu fd;k gS% etc. mentioned above subject to the following observations:

1- cSaddkjh daiuh (miØeksa dk vtZu vkSj varj.k) vf/fu;e] 1. The position of one Director under Section 9(3)(e) of
the Banking Companies (Acquisition and Transfer
1970 dh /kkjk 9(3)(bZ) ds rgr ,d funs'kd dk in] tks
of Undertakings) Act, 1970, from among such of the
cSad cksMZ esa fjDr Fkk] cSad ds ,sls deZpkfj;ksa esa ls gksuk pkfg, employees of the Bank who are workmen under clause
tks vkS|ksfxd fookn vf/fu;e] 1947 (1947 dk 14) dh (s) of section 2 of the Industrial Disputes Act, 1947 (14
/kkjk 2 ds [kaM (Mksa) ds varxZr dkexkj gSa] ftls dsaæ ljdkj of 1947), to be nominated by the Central Government
}kjk bl rjg ls ukfer fd;k tkuk Fkk] tSlk fd bl /kjk ds in such manner as may be specified in a scheme made
rgr cukbZ xbZ ;kstuk esa fufnZ"V fd;k tkuk gSA under this section was vacant on the Board of the Bank.

2- cSaddkjh daiuh (miØeksa dk vtZu vkSj varj.k) vf/fu;e] 2. The position of one Director under Section 9(3)(f) of
Banking Companies (Acquisition and Transfer of
1970 dh /kjk 9(3)(,iQ) ds rgr ,d funs'kd dk in] tks
Undertakings) Act, 1970, one Director, from among the
cSad cksMZ esa [kkyh Fkk] cSad ds deZpkfj;ksa esa ls ,d funs'kd employees of the Bank who are not workmen under
gksuk pkfg,] tks vkS|ksfxd fookn vf/fu;e] 1947 (1947 clause (s) of section 2 of the Industrial Disputes Act,
dk 14) dh /kjk 2 ds [kaM (Mksa) ds varxZr dkexkj ugha 1947 (14 of 1947), to be nominated by the Central
gSa] ftls fjtoZ cSad ls ijke'kZ ds ckn dsaæ ljdkj }kjk ukfer Government after consultation with the Reserve Bank
fd;k tkuk FkkA was vacant on the Board of the Bank.

3- cSaddkjh daiuh (miØeksa dk vtZu vkSj varj.k) vf/fu;e] 3. The position of one Director under Section9(3)(g) of
the Banking Companies (Acquisition and Transfer of
1970 dh /kjk 9(3)(th) ds rgr ,d funs'kd dk in] tks Undertakings) Act, 1970, one Director who has been a
cSad ds cksMZ esa fjDr Fkh] ,d funs'kd tks de ls de iaæg Chartered Accountant for not less than fifteen years to be
lky ls pkVZMZ ,dkmaVsaV jgk gks] fjtoZ cSad ls ijke'kZ ds ckn nominated by the Central Government after consultation
dsaæ ljdkj }kjk ukfer fd;k tk,xkA with the Reserve Bank was vacant on the Board of the Bank.

ge vkxs lwfpr djrs gSa fd cSad] cSaddkjh daiuh (miØeksa dk vtZu We further report that the Bank is incorporated under the Banking
vkSj varj.k) vf/fu;e] 1970 ds varxZr fuxfer gS] vkSj dkWjiksjsV Companies (Acquisition and Transfer of Undertakings) Act, 1970
and provisions related to corporate governance and composition
vfHk'kklu vkSj cksMZ dh lajpuk gsrq rFkk cSad ij ykxw gksus ls lacaf/r of Board for and as applicable to the Bank are provided in the
çko/ku jk"Vªh;Ñr cSad (çca/u vkSj fofo/ çko/ku) ;kstuk] 1970 ds Banking Companies (Acquisition and Transfer of Undertakings)
lkFk ifBr cSaddkjh daiuh (miØeksa dk vtZu vkSj varj.k) vf/fu;e] Act, 1970 read with The Nationalized Banks (Management and
1970 esa fn, x, gSaA Miscellaneous Provisions) Scheme, 1970.

blds vfrfjDr] lsch (,yvksMhvkj) 2015 ds fofu;eu 15 (2)] ds Further, as per Regulation 15(2) of SEBI(LODR)2015, the
requirements w.r.t. composition and certain other corporate
vuqlkj lajpuk laca/kh vko';drk,a vkSj lsch (,yvksMhvkj) 2015 esa
governance as stated in SEBI (LODR) 2015, not applicable on
of.kZr dqN vU; dkWiksZjsV vfHk'kklu çko/ku] ml lhek rd cSad ij Bank, to the extent they contradict with Banking Companies
ykxw ugha gksrs tks jk"Vªh;Ñr cSad (çca/u vkSj fofo/ çko/ku) ;kstuk] (acquisition and transfer of undertakings) Act, 1970 read with
1970 ds lkFk ifBr cSaddkjh daiuh (miØeksa dk vtZu vkSj varj.k) The Nationalized Banks (Management and Miscellaneous
vf/kfu;e] 1970 vkSj lacaf/r çkf/dkfj;ksa }kjk tkjh fn'kkfunsZ'kksa ;k funsZ'kksa Provisions) Scheme, 1970 and guidelines, or directives issued
ds foijhr gksaA by the relevant authorities.

cSad ds funs'kd eaMy esa ukS (9) funs'kd gSa] ftuesa ikap (5) dk;Zikyd The Board of Directors of the Bank comprises of Nine (9) Directors,
funs'kd (çca/ funs'kd lfgr)] nks (2) xSj& dk;Zikyd&ukekafdr funs'kd constituting five (5) executive directors (Including Managing
Director), Two (2) Non-executive-Nominee Directors one each from
'kkfey gSa] ftuesa ls ,d&,d vkjchvkbZ vkSj Hkkjr ljdkj ls gS] vkSj RBI and Govt of India, and Two (2) Shareholders Directors. The
nks (2) 'ks;j/kkjd funs'kd gSA cSaddkjh daiuh (miØeksa dk vtZu vkSj Board of Directors of the Bank is duly constituted except for non-
varj.k) vf/kfu;e] 1970 ds rgr ;Fkk visf{kr cSad ds funs'kd eaMy esa appointment/nomination of requisite number of specified Directors
on the Board of Directors of the Bank as required under Banking
fufnZ"V funs'kdksa dh xSj&fu;qfDr@ukekadu dh vko';d la[;k dks NksM+dj Companies (Acquisition and Transfer of Undertakings) Act, 1970.
cSad ds funs'kd eaMy dk fof/or xBu fd;k x;k gSA leh{kk/hu vof/ The changes in the composition of the Board of Directors that took
ds nkSjku gq, funs'kd eaMy dh lajpuk esa ifjorZu iwoZ dfFkr dkuwuksa ds place during the period under review were carried out in compliance
çko/kuksa ds vuqikyu esa fd, x, FksA with the provisions of the aforesaid Laws.

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 Annual Report

lkekU;r%] lHkh funs'kdksa dks cksMZ dh cSBdsa fu/kZfjr djus ds fy, i;kZIr Generally, adequate notice is given to all Directors to schedule
uksfVl fn;k tkrk gS] dk;Zlwph vkSj dk;Zlwph ij foLr`r uksV de ls de the Board Meetings, agenda and detailed notes on agenda
were sent at least seven days in advance, and a system exists
lkr fnu igys Hkst fn, x, Fks] dk;Zlwph enksa ij vkSj vf/d tkudkjh rFkk
for seeking and obtaining further information and clarifications
Li"Vhdj.k ekaxs tkus vkSj çkIr djus ,oa cSBd esa lkFkZd Hkkxhnkjh ds fy, on the agenda items before the meeting and for meaningful
,d ç.kkyh ekStwn gSA participation at the meeting.
fu.kZ; loZlEefr ls fy, tkrs gSa tcfd vlarq"V lnL;ksa ds fopkjksa dks] ;fn Majority decision is carried through while the dissenting
dksbZ gks] cSBd ds dk;Zo`Ùk ds ,d Hkkx ds :i esa ntZ vkSj vfHkys[kc¼ members’ views are captured and recorded as part of the
fd;k tkrk gSA minutes, if any.

We further report that there are adequate systems and

ge vkxs lwfpr djrs gSa fd ykxw dkuwuksa] fu;eksa] fofu;eksa vkSj fn'kkfunsZ'kksa
processes in the Bank commensurate with the size and
dh fuxjkuh vkSj vuqikyu lqfuf'pr djus ds fy, cSad ds vkdkj vkSj operations of the Bank to monitor and ensure compliance with
lapkyu ds vuq:i cSad esa i;kZIr ç.kkfy;ka vkSj çfØ;k,a gSaA applicable laws, rules, regulations and guidelines.

ge vkxs lwfpr djrs gSa fd% We further report that

1- dsaæ ljdkj }kjk 04-08-2020 dks vf/lwfpr vkSj 01-04-2020 ls 1. Pursuant to the Scheme of Amalgamation of erstwhile
çHkkoh] iwoZorhZ vksfj,aVy cSad vkWiQ dkWelZ vkSj iwoZorhZ ;wukbVsM cSad Oriental Bank of Commerce and erstwhile United Bank
of India into Punjab National Bank notified by the Central
vkWiQ bafM;k ds iatkc uS'kuy cSad esa lekesyu dh ;kstuk ds vuqlkj]
Government on 04.08.2020 and effective from 01.04.2020,
cSad cksMZ }kjk vuqeksfnr 'ks;j fofue; vuqikr ds vuqlkj cSad us çfr the Bank issued and allotted 2,67,30,63,327 Equity Shares
2@& # ds vafdr ewY; ds 2]67]30]63]327 bfDoVh 'ks;j tkjh vkSj of Face Value of Rs. 2/- each as per the Share Exchange
vkoafVr fd,A Ratio approved by the Board of the Banks.

2- cSad us lsch (iwath fuxZeu vkSj çdVhdj.k vis{kk,a) fofu;eu 2. Bank has issued and allotted 1,06,70,52,910 Equity
2018 ds vè;k; VI] cSaddkjh daiuh vf/fu;e] cSafdax fofu;eu Shares of Face Value Rs. 2/- each at a price of Rs. 35.50
per equity share, including a premium of Rs. 33.50 per
vf/kfu;e] 1949] iatkc uS'kuy cSad ('ks;j vkSj cSBd) fofu;e]
equity share aggregating to Rs. 3,788.04 Crore under
2000] vkSj jk"Vªh;Ñr cSad (çca/u vkSj fofo/k çko/ku) ;kstuk] Qualified Institutional Placement during the audit period in
1970 ds vuqlkj leh{kk vof/ ds nkSjku ;ksX; laLFkkxr IyslesaV accordance with the Chapter VI of the SEBI (Issue of capital
ds rgr #-33-50 çfr bfDoVh 'ks;j ds çhfe;e lfgr #35-50 and disclosure requirements) Regulation 2018, The Banking
Companies Act, The Banking Regulations Act, 1949, The
çfr bfDoVh 'ks;j ds ewY; ij dqy 3]788-04 djksM+ ds çfr 2@&
Punjab National Bank (Shares and Meetings) Regulations,
#i;s ds vafdr ewY; ds 1]06]70]52]910 bfDoVh 'ks;j tkjh vkSj 2000, and The Nationalized Banks (Management and
vkoafVr fd, gSaA Miscellaneous Provisions) Scheme, 1970.

3- 31 ekpZ 2021 dks lekIr foÙkh; o"kZ ds nkSjku] cSad us futh IyslesaV 3. During the financial year ended March 31,2021, the Bank
ds vk/kkj ij fuEufyf[kr fy[kr tkjh fd, gSa% has issued the following Debt Instruments on private
placement basis:
• #-10 yk[k çR;sd ds vafdr ewY; ds dqy feykdj #- 3994
• Basel III Compliant Tier II Bonds of Face Value of
djksM+ ds csly III vuqikyd fV;j II ckaM leewY; ij tkjh Rs.10 lakhs each issued at par aggregating to Rs.
fd, x,A 3994 Crore.

• #-10 yk[k çR;sd ds vafdr ewY; ds dqy feykdj #- 495 • Basel III Compliant Additional Tier I (Perpetual) Bonds
djksM+ ds csly III vuqikyd vfrfjDr fV;j I (LFkk;h) ckaM of Face Value of Rs. 10 lakhs each issued at par
aggregating to Rs. 495 Crore.
leewY; ij tkjh fd, x,A
4. During the financial year ended March 31,2021, the Bank
4- 31 ekpZ 2021 dks lekIr foÙkh; o"kZ ds nkSjku] cSad us fu;ked has paid a total amount of Rs. 7,79,28,739 (Seven Crore
vkSj vU; ifjpkyukRed tqekZus (cSafdax yksdiky ijke'khZ@vf/fu.kZ;] Seventy-Nine Lakhs twenty-eight thousand seven hundred
djsalh psLV tqekZuk] miHkksrk U;k;ky;ksa@yksd vnkyrksa ds vkns'k vkfn thirty-nine) towards Regulatory and other operational
lfgr) ds fy, dqy # 7]79]28]739 (lkr djksM+ mugÙkj yk[k penalties (including Banking Ombudsman Advisories/
Awards, Currency Chest Penalties, orders of Consumer
vëkbZl gtkj lkr lkS mupkyhl) dk Hkqxrku fd;k gSA
Courts/Lok Adalats etc.).

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Ñrs vxzoky ,l- ,oa ,lksfl,V~l For Agarwal S. & Associates,

daiuh lfpo] Company Secretaries,
vkbZlh,lvkbZ fof'k"V dksM% P2003DE049100 ICSI Unique Code: P2003DE049100
Peer Review Cert. No.: 626/2019
ih;j fjO;w lfVZfiQdsV uacj% 626/2019

is'ksoj daiuh lfpo dk uke% lfpu vxzoky Name of the Practicing Company Secretary: Sachin Agarwal
,iQlh,l la-% 5774 FCS No.: 5774
lh-ih-la-% 5910 C P No.: 5910
Place: New Delhi
LFkku% ubZ fnYyh
Date: 02.06.2021
fnukad % 02-06-2021
UDIN: F005774C000412444 
;wMhvkbZ,u% F005774C000412444

uksV% bl fjiksVZ dks gekjs le frfFk ds i=k ds lkFk i<+k tk, tks ^vuqyXud ,* Note: This report is to be read with our letter of even date which is
annexed as “Annexure A” and forms an integral part of this report.
ds :i esa layXu gS vkSj bl fjiksVZ dk vfHkUu vax gSA

129
 Annual Report

vuqyXud&,

lnL;]
iatkc uS'kuy cSad]

bl i=k ds lkFk le frfFk dh gekjh fjiksVZ dks i<+k tkuk pkfg,A

1- lfpoh; fjdkWMZ ds j[kj[kko cSad ds çca/u dh ftEesnkjh gSA gekjh ftEesnkjh ys[kkijh{kk gsrq gekjs le{k çLrqr fd, x, vfHkys[kksa ds gekjs fujh{k.k
ds vk/kj ij bu lfpoh; fjdkWMZ ij vius er çLrqr djuk gSA
2- geus ys[kkijh{kk çfØ;kvksa ,oa çFkkvksa dk ikyu fd;k gS tks lfpoh; fjdkWMZ dh fo"k;oLrq dh lR;rk ds laca/ esa mfpr vk'oklu çkIr djus ds
fy, mi;qDr FksA lR;kiu ijh{k.k ds vk/kkj ij fd;k x;k Fkk rkfd ;g lqfuf'pr fd;k tk lds fd lfpoh; fjdkWMZ esa lgh rF; ifjyf{kr gks jgs
gSaA ge ekurs gSa fd gekjs }kjk viukbZ xbZ çfØ;k,a ,oa çFkk,a] gesa gekjh jk; ds fy, ,d mfpr vk/kj çnku djrh gSaA
3- geus cSad ds foÙkh; fjdkWMZ vkSj [kkrk&cfg;ksa dh lR;rk rFkk mi;qDrrk dk lR;kiu ugha fd;k gSA
4- tgka dgha Hkh vko';d gks] geus dkuwuksa] fu;eksa vkSj fofu;eksa rFkk ?kVukvksa ds ?kfVr gksus vkfn ds vuqikyu ds laca/ esa çca/u dk çfrfuf/Ro
çkIr fd;k gSA
5- dkWiksZjsV vkSj vU; ykxw dkuwuksa] fu;eksa] fofu;eksa] ekudksa ds çko/kuksa dk vuqikyu] çca/u dh ftEesnkjh gSA gekjh tk¡p ijh{k.k ds vk/kj ij çfØ;kvksa
ds lR;kiu rd lhfer FkhA
6- lfpoh; ys[kkijh{kk fjiksVZ u rks cSad dh Hkkoh vFkZ{kerk dk vkSj u gh {kerk ;k çHkko'khyrk dk vk'oklu gS] ftlds lkFk çca/u us cSad ds dk;Z
fd, gSaA
7- rkykcanh@ vkoktkgh ij çfrcU/ ,oa dksfoM&19 ds dkj.k ns'k esa O;kIr ifjfLFkfr;ksa us cSad ds vfHkys[kksa@ nLrkostksa ds HkkSfrd lR;kiu dks çHkkfor
fd;k gSA

Ñrs vxzoky ,l- ,oa ,lksfl,V~l

daiuh lfpo]
vkbZlh,lvkbZ fof'k"V dksM% P2003DE049100
ih;j fjO;w lfVZfiQdsV uacj% 626/2019

is'ksoj daiuh lfpo dk uke% lfpu vxzoky
,iQlh,l la-% 5774
lh-ih-la-% 5910

LFkku% ubZ fnYyh

fnukad % 02-06-2021

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 Annual Report

Annexure A

To,
The Members,
Punjab National Bank.

Our report of even date is to be read along with this letter.
1. Maintenance of secretarial records is the responsibility of the management of the Bank. Our Responsibility is to express an
opinion on these secretarial records, based on our inspection of records produced before us for Audit.
2. We have followed the audit practices and processes as were appropriate to obtain reasonable assurance about the correctness
of the contents of the secretarial records. The verification was done on test basis to ensure that correct facts are reflected in
secretarial records. We believe that the processes and practices, we followed provide a reasonable basis for our opinion.
3. We have not verified the correctness and appropriateness of financial records and Books of Accounts of the Bank and our report
is not covering observations/comments/ weaknesses already pointed out by the other Auditors.
4. Wherever required, we have obtained the Management representation about the compliance of laws, rules and regulations,
happening of events, etc.
5. The Compliance of the provisions of corporate and other applicable laws, rules, regulations, standards is the responsibility of
management. Our examination was limited to the verification of procedures on test basis and to give our opinion whether Bank
has proper Board-processes and Compliance-mechanism in place or not.
6. The Secretarial Audit Report is neither an assurance as to future viability of the Bank nor of the efficacy or effectiveness with
which the management has conducted the affairs of the Bank.
7. The prevailing circumstances in the Country on account of Lockdown/ restrictions on movements and Covid 19 have impacted
physical verification of the records/ documents of the Bank.

For Agarwal S. & Associates,

Company Secretaries,
ICSI Unique Code: P2003DE049100
Peer Review Cert. No.: 626/2019

Name of the Practicing Company Secretary: Sachin Agarwal

FCS No.: 5774
C P No.: 5910

Place: New Delhi

Date: 02.06.2021

131
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funs'kdksa dh xSj&v;ksX;rk dk çek.ki=k

{Hkkjrh; çfrHkwfr vkSj fofue; cksMZ ¹lwphc¼ ckè;rk,a vkSj izdVhdj.k vis{kk,aº fofu;e] 2015 ds
34(3) vkSj vuqlwph v vuqPNsn c [kaM (10)(i) ds vuqlj.k esa}

lsok esa]
lnL;x.k
iatkc uS'kuy cSad
IykV la- 4] lsDVj 10] }kjdk] ubZ fnYyh & 110075

geus iatkc uS'kuy cSad ftldk ç/ku dk;kZy; IykWV uacj 4 lsDVj 10] }kjdk] ubZ fnYyh& 110075 (ftls ;gka vkxs ^cSad* dgk x;k gS) esa fLFkr gS] ds funs'kdksa ls çkIr lacaf/r
jftLVj] fjdkWMZ] iQeZ] fjVuZ vkSj çdVhdj.k dh tkap dh gS] ftls cSad }kjk gekjs le{k Hkkjrh; çfrHkwfr vkSj fofue; cksMZ lwphc¼rk (fyfLVax) ckè;rk,¡ vkSj çdVhdj.k vis{kk,¡] fofu;e]
2015 dh vuqlwph v vuqPNsn lh mi&[kaM (10)(i) ds lkFk ifBr fofu;e 34(3) ds vuqlkj ;g çek.ki=k tkjh fd, tkus ds mís'; ls çLrqr fd;k x;k Fkk A

gekjh jk; esa vkSj gekjh loksZÙke tkudkjh ds vuqlkj vkSj ;Fkko';d lR;kiu tSlk vko';d le>k tk, (iksVZy www.mca.gov.in ij funs'kdksa dh igpku la[;k (MhvkbZ,u) dh fLFkfr
lfgr) vkSj cSad rFkk blds funs'kdksa@vf/dkfj;ksa }kjk çLrqr Li"Vhdj.k@vH;kosnu ds vuqlkj] ge ,rí~okjk çekf.kr djrs gSa fd 31 ekpZ 2021 dks lekIr foÙkh; o"kZ ds fy, cSad ds cksMZ
ds fuEufyf[kr funs'kdksa esa ls fdlh dks Hkh Hkkjrh; çfrHkwfr vkSj fofue; cksMZ] dkWjiksjsV dk;Z ea=kky;] ;k ,sls fdlh vU; lakfof/d çkf/dj.k }kjk daifu;ksa ds funs'kd ds :i esa fu;qDr
gksus ;k cus j[kus ls ugha jksdk x;k gS ;k v;ksX; ?kksf"kr ugha fd;k x;k gS %

Ø- la- funs'kd dk uke MhvkbZ,u@iSu cSad esa fu;qfDr dh frfFk

1 lh,p ,l-,l- efYydktqZu jko 07667641 1 vDVwcj 2019

2 lat; dqekj 06741352 1 vçSy 2020
3 fot; nqcs 09107884 1 vçSy 2020
4 vKs; dqekj vktkn 08985570 22 tuojh 2019
5 Lo#i dqekj lkgk 08963678 10 ekpZ 2021
6 iadt tSu 00675922 8 vxLr 2019
7 xkSre xqgk 06894434 18 ekpZ 2021
8 foosd vxzoky AACPA8516D 24 tqykbZ 2019
9 vk'kk HkaMkjdj ADSPB7584M 12 flracj 2018

cksMZ esa çR;sd funs'kd dh fu;fqDr@ fujarjrk ds fy, ik=krk lqfuf'pr djuk cSad ds çca/u dh ftEesnkjh gSA gekjh ftEesnkjh gS fd ge vius lR;kiu ds vk/kj ij bu ij viuk er O;Dr
djsaA ;g çek.ki=k u rks cSad dh Hkkoh O;ogk;Zrk dk vkSj u gh ml n{krk ;k çHkko'khyrk dk vk'oklu gS] ftlds lkFk çca/&oxZ us cSad dk dk;Z lapkyu fd;k gSA

Ñrs vxzoky ,l- ,aM ,lksfl,V

daiuh lfpo
vkbZlh,lvkbZ fof'k"V dksM%P2003DE049100
led{k leh{kk çek.ki=k la[;k%626@2019

O;kolkf;d daiuh lfpo dk uke% lh,l lfpu vxzoky

,Qlh,l la-% 5774
lh-ih-la-% 5910

LFkku% ubZ fnYyh

fnukad% 29 ebZ 2021
;wMhvkbZ,u% F005774C000392261

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CERTIFICATE OF NON-DISQUALIFICATION OF DIRECTORS

(Pursuant to Regulation 34(3) and Schedule V Para C clause (10) (i) of
the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015)

To,
The Members of
Punjab National Bank,
Plot No. 4, Sector 10, Dwarka, New Delhi 110075.

We have examined the relevant registers, records, forms, returns and disclosure received from the Directors of Punjab National
Bank, having head office at Plot No. 4, Sector 10, Dwarka, New Delhi 110075 (hereinafter referred to as ‘the Bank’), produced
before us by the Bank for the purpose of issuing this Certificate, in accordance with Regulation 34(3) read with Schedule V Para-C
Sub clause 10 (i) of the Securities & Exchange Board of India (Listing Obligations and Disclosure Requirements) Regulations, 2015.

In our opinion and to the best of our information and according to the verifications (including Directors Identification Number (DIN)
status at the portal www.mca.gov.in) as considered necessary and explanations/ representations furnished by the Bank & its Director/
officers, We hereby certify that none of the Directors on the Board of the Bank as stated below for the Financial Year ending on 31st
March, 2021 have been debarred or disqualified from being appointed or continuing as Directors of companies by the Securities and
Exchange Board of India, Ministry of Corporate Affairs, or any other such Statutory Authority:

Sr. No. Name of Director DIN/PAN Date of appointment in Bank

1 CH S. S. Mallikarjuna Rao 07667641 01st October, 2019
2 Sanjay Kumar 06741352 01st April, 2020
3 Vijay Dube 09107884 01st April, 2020
4 Agyey Kumar Azad 08985570 22nd January, 2019
5 Swarup Kumar Saha 08963678 10th March, 2021
6 Pankaj Jain 00675922 08th August, 2019
7 Gautam Guha 06894434 18th March, 2021
8 Vivek Aggarwal AACPA8516D 24th July, 2019
9 Asha Bhandarker ADSPB7584M 12th September, 2018

Ensuring the eligibility of the appointment/ continuity of every Director on the Board is the responsibility of the management of the
Bank. Our responsibility is to express an opinion on these, based on our verification. This certificate is neither an assurance as to the
future viability of the Bank nor of the efficiency or effectiveness with which the management has conducted the affairs of the Bank.

For Agarwal S. & Associates,

Company Secretaries,
ICSI Unique Code: P2003DE049100
Peer Review Cert. No.: 626/2019

Name of the Practicing Company Secretary: CS Sachin Agarwal

FCS No.:5774
C P No.: 5910
Place: New Delhi
Date: 29th May, 2021
UDIN: F005774C000392261 

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E
AG
KP
AN
BL

134
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dkjksckj mÙkjnkf;Ro fjiksVZ Business Responsibility Report

•aM , % cSad ds fo"k; esa lkekU; lwpuk Section A: General Information about the Bank
1- cSad dh dkWikZsjsV igpku la[;k 1. Corporate Identity Number Not Applicable
(lhvkbZ,u) ykxw ugha (CIN) of the Bank
2- daiuh dk uke iatkc uS'kuy cSad 2. Name of the Bank Punjab National Bank
3- iathÑr irk iatkc uS'kuy cSad] dkWikZsjsV 3. Registered address Punjab National Bank,
dk;kZy;] IykWV la- 4] lsDVj&10] Corporate Office, Plot No 4,
}kjdk] ubZ fnYyh & 110075 Sector-10, Dwarka,
New Delhi -110075
4- osclkbV www.pnbindia.in
4. Website www.pnbindia.in
5- bZ&esy vkbZMh [email protected],
5. E-mail id [email protected],
[email protected]
[email protected]
6- fjiksVZ fd;k tkus okyk foÙkh; o"kZ 2020&21 6. Financial Year reported 2020-21
7- cSad ftu {ks=k (=kksa) esa layXu gS 7. Sector(s) that the Bank is engaged in

Ø- la- {ks=k S.No. Sectors

i. cSafdax lsok,a i. Banking Services
ii. ljdkjh dkjksckj ii. Government Business
iii. Ñf"k cSafdax iii. Agriculture Banking

iv. •qnjk cSafdax iv. Retail Banking

v. Treasury Operations
v. Vªstjh vkWijs'ku
vi. Corporate Banking
vi. dkWikZsjsV cSafdax
vii. Merchant Banking
vii. epZsaV cSafdax
viii. International Banking
viii. varjkZ"Vªh; cSafdax
Agency Business- Insurance, Mutual Funds,
ix. ,tsalh dkjksckj& chek] E;wpqvy iQaM] fMiWkftVjh lsok,a] vkfn ix.
Depository Services, etc.

8- rhu çeq• mRikn@lsok,a crk,a tks cSad fufeZr djrk gS@miyCèk 8. List three key products/services that the Bank
djkrk gS (rqyu&i=k osQ vuqlkj) manufactures/provides (as in balance sheet)

cSad osQ mRiknksa vkSj lsokvksa dks fuEufyf•r rhu 'kh"kkZsa osQ varxZr The Bank’s products & services can be broadly categorized
oxZhÑr fd;k tk ldrk gS% under the following three heads:
I. tekjkf'k;ksa esa pkyw tekjkf'k;ka] cpr tekjkf'k;ka] lkofèk tekjkf'k;ka] I. Deposits include Current Deposits, Savings Deposits,
vkorhZ tekjkf'k;ka] iwath ykHk •krk ;kstuk rFkk Lo.kZ eqæhdj.k ;kstuk Term Deposits, Recurring Deposits, Capital Gain Account
bR;kfn 'kkfey gSaA Scheme, Gold Monetization Scheme etc.
II. ½.kksa ,oa vfxzeksa esa 'kkfey gSa% II. Loans and Advances include:
d- •qnjk ½.k% vkokl ½.k] okgu ½.k] f'k{kk ½.k] O;fDrxr a. Retail loans: Housing Loan, Vehicle Loan, Education
½.k] lEifÙk osQ fo:¼ ½.k vkfnA Loan, Personal loan, Loan against property etc.
b. Agriculture Loans: PNB Kisan Tatkal Rin Yojana,
•- Ñf"k ½.k% ih,uch fdlku rRdky ½.k ;kstuk] ih,uch Ñ"kd PNB Krishak Sathi Scheme (KSS), SHG Covid
lkFkh ;kstuk (osQ,l,l)] ,l,pth dksfoM rRdky lgk;rk
Tatkal Sahayata Rin, PNB Krishi Card, PNB Kisan
½.k] ih,uch Ñf"k dkMZ] ih,uch fdlku rRdky dkMZ ;kstuk]
Tatkal Card Yojana, PNB Sona Krishi Rin Yojana,
ih,uch lksuk Ñf"k ½.k ;kstuk]ih,uch xzke mn; ;kstuk vkfnA
PNB Gram Uday Scheme etc.
x- ,e,l,ebZ ½.k% ih,uch Lofufèk] ih,uch xkjaVhÑr c. MSME Loans: PM Svanidhi, PNB Guaranteed
vkikrdkyhu ½.k O;oLFkk] ih,uch vkikrh ½.k O;oLFkk] Emergency Credit Line, PNB Standby Line of
ih,uch bZ&xksnke] ih,uch cqudj eqæk dkMZ] ih,uch efgyk Credit, PNB E-Godam, PNB Weaver Mudra Card,
mn~;eh] ih,uch lsok] ih,uch mn~;ksx] ih,uch O;kikj] ih,uch PNB Mahila Udyami, PNB Seva, PNB Udyog, PNB
lathouh] ih,uch th,lVh ,Dlçsl] ih,uch y?kq mn~;eh ØsfMV Vyapaar, PNB Sanjeevani, PNB GST Express, PNB
dkMZ] ih,uch lkekU; ØsfMV dkMZ] ih,uch lRdkj] ih,uch Laghu Udyami Credit Card, PNB General Credit
xq:oqQy] ih,uch vk<+fr;k bR;kfnA Card, PNB Satkaar, PNB Gurukul, PNB Arhatia, etc.
?k- dkWiZksjsV ½.k % Ý;wpj yht jsaVy ij ½.k] dk;Z'khy iwath d. Corporate Loans: Loans against Future Lease
foÙkiks"k.k] fe;knh ½.k] ifj;kstuk foÙkiks"k.k vkSj cqfu;knh Rentals, Working Capital financing, Term Loans,
<kapk foÙkiks"k.k] fu;Zkr foÙkiks"k.k] fcy foÙkiks"k.k vkfnA Project Finance & Infrastructure Finance, Export
Finance, Bill Financing, etc.

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III. vU; mRikn@lsok,a III. Other Products/Services

d- udnh çcUèku lsok,a a. Cash Management Services
•- fu;Zkr@vk;kr foÙkiks"k.k b. Export/Import Finance
x- fu;Zkrdksa osQ fy, Lo.kZ dkMZ ;kstuk c. Gold Card Scheme for exporters
?k- MksjLVsi cSafoaQx lsok,a d. Doorstep Banking Services
M- E;wpqvy iQ.M e. Mutual Funds
p- fMikWftVjh lsok,a f. Depository Services
N- epZsaV cSafoaQx g. Merchant Banking
t- fo'o ;k=kk dkMZ h. World Travel Card
>- ,uvkjvkbZ lsok,a i. NRI Services
×k- ØsfMV@MsfcV dkMZ dkjksckj j. Credit/Debit Card Business
V- chek lsok,a k. Insurance Services
B- vkWuykbu VªsfMax l. Online Trading
M- fMftVy cSafoaQx lsok,a m. Digital Banking Services
<- ykWdlZ n. Lockers

9- LFkkuksa dh oqQy la[;k tgk¡ cSad }kjk dkjksckjh xfrfofèk;k¡ 9. Total number of locations where business activity is
undertaken by the Bank
lapkfyr dh tk jgh gSa
a. Number of International Locations (Provide
d- varjZk‘ªh; LFkkuksa dh la[;k (çeq• LFkkuksa osQ fooj.k çnku details of major Locations)
djsa)
Bank has overseas presence in the following Countries
cSad dh fuEufyf•r ns'kksa esa fons'kh 'kk•kvksa@vuq"kaxh@lgHkkxh@l;qDr by way of overseas branches/Subsidiary/Associates/Joint
mn~;e osQ :i esa varjZkԻh; mifLFkfr gS%& Ventures:-

Ø- laLFkk dk uke fuxeu jk‘ª laLFkk dk LokfeRo dk S. Name of the Entity Country of Nature of Proportion of
la- Lo#i vuqikr » No. Incorporation Entity Ownership %
ih,uch baVjus'kuy
1 ;wosQ vuq"kaxh 100.00%
fyfeVsM 1 PNB International Ltd. UK Subsidiary 100.00%
Mªd ih,uch cSad
2 HkwVku vuq"kaxh 51.00% 2 Druk PNB Bank Ltd. Bhutan Subsidiary 51.00%
fyfeVsM
3 Everest Bank Ltd Nepal Joint Venture 20.03%
la;qDr
3 ,osjsLV cSad fyfeVsM usiky 20.03%
mn~;e 4 JSC Tengri Bank* Kazakhstan Associate 41.64%
4 ts,llh Vsaxjh cSad* dtkfdLrku lg;ksxh 41.64% 5 BO: Hong Kong Hong Kong Branch 100.00%
5 'kk[kk dk;kZy;% gkaxdkax gkaxdkax 'kk•k 100.00%
6 'kk[kk dk;kZy;% nqcbZ nqcbZ 'kk•k 100.00% 6 BO: Dubai Dubai Branch 100.00%

*foÙkh; cktkj osQ fofu;eu vkSj fodkl osQ fy, dtkfdLrku x.kjkT; *Agency of Republic of Kazakhstan for Regulation and
dh ,tsalh (,,iQvkj) us cSafoaQx] vU; ifjpkyu vkSj çfrHkwfr cktkj Development of Financial Market (AFR) revoked license
esa xfrfofèk;k¡ djus gsrq 18 flracj] 2020 ls ts,llh Vsaxjh cSad dk of JSC Tengri Bank with effect from 18th September, 2020
to conduct Banking, other operations and activities in the
ykblsal jí dj fn;k rFkk vLFkkbZ ç'kkld fu;qDr fd;kA
securities market and appointed Temporary Administrator.
•- jk‘ªh; LFkkuksa dh la[;k b. Number of National Locations
31 ekpZ 2021 dks ih,uch osQ 24 vapy dk;Zky; (tsMvks)] PNB has 24 Zonal Offices (ZOs), 161 Circle Offices,
161 eaMy dk;Zky;] 10769 lkekU; cSafoaQx 'kk•k,a vkSj 1194 10769 General Banking Branches and 1194 other
vU; dk;Zky; gSaA cSad dh 4 ?kjsyw vuq"kaxh vkSj 13 ?kjsyw offices as on 31st March 2021. The Bank has 4
lg;ksxh gSaA Domestic Subsidiaries and 13 Domestic Associates.

10- cSad }kjk lsfor cktkj & LFkkuh;@jkT;@jkԻh;@varjZkԻh; 10. Markets served by the Bank РLocal/State/National/
International
o`gn 'kk•k usVodZ osQ lkFk nksuksa jk‘ªh; ,oa varjZk‘ªh; cktkjA
Both National and International markets with a large
•aM ch % cSad osQ foÙkh; fooj.k Branch network.
Section B: Financial Details of the Bank
I. pqdrk iw¡th (:i;s) #-2]096@& djksM+
I. Paid up Capital (INR) Rs 2,096 Crore
II. oqQy dkjksckj (:i;s) #-18]45]739@& djksM+ II. Total Business (INR) Rs 18,45,739 Crore
III. dj i'pkr~ oqQy ykHk (:i;s) #-2022@& djksM+ III. Total Profit after Tax (INR) Rs 2,022 Crore

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IV. dj i'pkr ykHk osQ çfr'kr (») osQ :i esa fuxfer lkekftd IV. Total Spending on Corporate Social Responsibility
mÙkjnkf;Ro (lh,lvkj) ij fd;k x;k oqQy O;; (CSR) as percentage of profit after tax (%)
During the period from 1st April 2020 to 31st March 2021,
01 vçSy 2020 ls 31 ekpZ 2021 dh vofèk osQ nkSjku] lh,lvkj
a sum of Rs 4038.35 Lakh has been incurred on CSR
igyksa ij fd;k x;k oqQy O;; #-4038-35 yk• gS ftldk fooj.k initiatives with details as under:
fuEukuqlkj gS%
S. Name Amount incurred
Ø- uke fd;k x;k O;; (#- yk• No. (Rs. lakh)
la- esa) (01-04-2020 ls 31- (01.04.2020 to 31.03.2021)
03-2021 rd) 1 Farmers Training Centres
385.18
(FTCs)
1 Ñ"kd çf'k{k.k osQaæ (,iQVhlh) 385-18
2 Rural Self Employment
2 xzkeh.k Lo&jkstxkj çf'k{k.k laLFkku 2400-56 Training Institutes (RSETIs)
2400.56
(vkjlsVh) 3 PNB LADLI 3.42
3 ih,uch ykMyh 3-42
4 CSR at Head Office 940.19
4 çèkku dk;Zky; esa lh,lvkj 940-19
5 CSR at Zonal Office 265.00
5 vapy dk;Zky; esa lh,lvkj 265-00
6 ih,uch gkWdh vdkneh 44-00 6 PNB Hockey Academy 44.00
oqQy 4038-35 Total 4038.35

5- mu xfrfofèk;ksa dh lwph ftuesa mijksD r O;; fd;k x;k 5. List of activities in which above expenditure has been
gS %& incurred:-

cSad fofHk VªLVksa vkSj laLFkkuksa tSls ih,uch Ñ"kd çf'k{k.k osQaæ The Bank contributes to social development by way
of various Trusts and Institutes such as PNB Farmers’
(,iQVhlh)] xzkeh.k Lojkstxkj çf'k{k.k laLFkku (vkj,lbZVhvkbZ)
Training Centres (FTCs), Rural Self Employment Training
vkfn osQ ekè;e ls lkekftd fodkl esa ;ksxnku nsrk gSaA Institutes (RSETIs) etc.
d- Ñ"kd çf'k{k.k osQaæ (,iQVhlh)% cSad us 12 Ñ"kd çf'k{k.k a. Farmers Training Centres (FTCs): Bank has
osQaæ LFkkfir fd;s gSaA ,iQVhlh Ñf"k vkSj lac¼ xfrfofèk;ksa established 12 Farmers Training Centres. The FTCs
rFkk dEI;wVj] dfVax vkSj flykbZ@d<kbZ vkSj mn~;ferk fodkl are providing free of cost training on agriculture &
dk;ZØeksa ij Hkh fu%'kqYd çf'k{k.k çnku dj jgs gSaA LFkkiuk allied activities and also for Computers, cutting
& tailoring/ embroidery and entrepreneurship
osQ ckn ls] ,iQVhlh us 52]254 çf'k{k.k dk;ZØe vk;ksftr
development programs. Since inception, FTCs have
djosQ 16]24]718 O;fDr;ksa dks çf'k{k.k çnku fd;k gSA ;s imparted training to 16,24,718 persons by conducting
çf'k{k.k osQaæ fdlkuksa osQ •srksa esa e`nk ijh{k.k lqfoèkkvksa okyh 52,254 training programs. These Training Centres
eksckby oSu vkSj fdlkuksa dks lwpukRed ohfM;ksa fDyi osQ have been equipped with the Mobile Van having Soil
vkWfM;ksa fotqvy çn'kZu osQ fy;s ,ybZMh ls ySl gSaA foÙk o"kZ testing facilities at the farmers’ fields and LED for
audio visual display of informative video clips to the
2020&21 osQ nkSjku cSad us blosQ rgr #-385-18 yk• •pZ
farmers. The Bank spent Rs 385.18 Lakh under this
fd,A during FY 2020-21.
•- xzkeh.k Lojkstxkj çf'k{k.k laLFkku (vkj,lbZVhvkbZ)% Hkkjr Rural Self Employment Training Institutes
b.
esa 75 xzkeh.k Lojkstxkj çf'k{k.k laLFkku (vkj,lbZVhvkbZ) (RSETIs): There are 75 RSETIs (under aegis of
(xzkeh.k fodkl ea=kky; osQ rRokoèkku es)a rFkk 2 xzkeh.k MoRD) and 2 Rural Development Centres (PNB
fodkl osQæa (ih,uch miØe) py jgsa gS]a tks fd xzkeh.k initiatives) are operating in India which are engaged
vkcknh vkSj muosQ ifjokjksa dks Lo jkstxkj miØe@jkstxkj çkIr in providing training to rural population and their
djus gsrq dkS'ky fodkl osQ fy, çf'k{k.k çnku djus esa yxs families for skill up gradation to undertake self-
employment ventures/Jobs. During the FY2020-
gq, gSAa foÙkh; o"kZ 2020&21 osQ nkSjku] bu osQæa ksa esa 32]567
21, 32,567 persons were trained in these centers
O;fDr;ksa dks çf'kf{kr fd;k x;k] ftuesa ls 17]975 chih,y
out of which 17,975 belong to BPL families and
ifjokjksa ls lEc¼ gSa vkSj 25]148 efgyk,a gSAa LFkkiuk osQ ckn 25,148 were women. Total number of trained
ls çf'kf{kr mEeh}kjksa dh oqQy la[;k 4]50]707 gS] ftuesa ls candidates since inception is 4,50,707, out of which
1]78]861 chih,y ifjokjksa ls vkSj 2]82]908 efgyk,a gSAa gekjs 1,78,861 were from BPL families and 2,82,908 were
vkj,lbZVhvkbZ lekos'kh fodkl osQ fy, i;ZkIr ½.k lqfuf'pr women. Our RSETIs are focusing for settlement of
djosQ çfrHkkfx;ksa dks clkus osQ fy, è;ku osQfa ær dj jgs gSAa participants by ensuring adequate credit for inclusive
LFkkiuk osQ ckn ls oqQy 2]99]586 mEehnokj clk, x,A foÙk growth. Total settled candidates are 2,99,586 since
o"kZ 2020&21 osQ nkSjku cSd a us blosQ rgr #-2400-56 yk• inception. The Bank spent Rs 2400.56 Lakh under
this during FY 2020-21.
•pZ fd,A

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x- ih,uch ykMyh% ;g ;kstuk xzkeh.k@vèkZ 'kgjh {ks=kksa dh PNB LADLI: The Scheme is meant for popularization
c.
ckfydkvksa osQ chp f'k{kk dks yksdfç; cukus osQ fy;s gSA of education among girls of Rural / Semi Urban areas.
Under the scheme, Bank is providing for education
bl ;kstuk osQ rgr] cSad çR;sd igpkus x, xkao dh 10
inputs of Rs. 2,500/- in lump sum and Rs.100/-
t:jrean Nk=kkvksa dks f'k{kk lkexzh gsrq #-2500@& ,deq'r per month as pocket allowance to 10 needy girl
vkSj #-100@& çfrekg ikWosQV HkÙks osQ :i esa çnku dj jgk gSA students of each identified village. Selected girls will
p;fur ckfydkvksa dks 12oha d{kk iwjh gksus rd gj lky ;g continue to get support every year till they complete
lgk;rk feyrh jgsxhA foÙkh; o"kZ 2020&21 osQ nkSjku 329 12th class. During FY 2020-21, Rs. 3.42 Lakh was
Nk=kkvksa osQ chp #- 3-42 yk• forfjr fd, x,A vc rd] distributed amongst 329 girls students. So far, we
geus bl ;kstuk osQ rgr 31-03-2021 rd 9691 ckfydkvksa have distributed Rs.175.87 Lakh to 9,691 girls under
this scheme upto 31st March 2021.
dks #- 175-87 yk• forfjr fd, gSaA
PNB KISAN BALAK SHIKSHA PROTSAHAN
d.
?k- ih,uch fdlku ckyd f'k{kk çksRlkgu ;kstuk% xjhc YOJANA: The Scheme has been launched to
Ñf"k mèkkjdrZkvksa (NksVs fdlkuksa] lhekar fdlkuksa] dk'rdkjksa provide financial assistance to the students of poor
fdlkuksa] ekSf•d iV~Vsnkjksa vkSj Ñf"k Jfedksa lfgr) osQ Nk=kksa agriculture borrowers (comprising of small farmers,
dks foÙkh; lgk;rk çnku djus osQ fy, ;g ;kstuk 'kq: dh marginal farmers, tenant farmers, oral lessees and
xbZ gS] c'krZs mudk ½.k •krk fu;fer py jgk gksA LFkkiuk agriculture labour) are eligible provided their loan
osQ ckn ls] ;kstukUrxZr ekpZ 2021 rd 1553 fon~;kfFkZ;ksa dks account is running regular. Since inception, Rs.
47.98 Lakh has been given as incentive to 1553
#-47-98 yk• dh çksRlkgu jkf'k nh xbZ gSA
students up to March 2021 under the scheme.
Ä- ih,uch gkWdh vdkneh% jk‘ªh; •sy dks çksRlkfgr djus dh PNB Hockey Academy: It is one of the major
e.
fn'kk esa ;g ,d çeq• igy gSA bl vdkneh osQ ekè;e Initiatives towards supporting National Game.
ls] cSad lHkh ykWftfLVd lgk;rk çnku djosQ ;qok vkSj Through This Academy, the Bank nurtures young
çfrHkk'kkyh f•ykfM+;ksa dks f'kf{kr djrk gS vkSj mUgsa jk‘ªh; and talented players by providing all logistic support
Vhe osQ fy, rS;kj djrk gSA and prepares them for the National Team.

p- ewy lh,lvkj xfrfofèk;ksa dh lwph ftlesa O;; fd;k f. List of Core CSR activities in which expenditure
has been incurred is as below:
x;k gS] og fuEukuqlkj gS%
a. Contribution to Connect to Andhra-Initiative of Govt.
d- vkaèkz çns'k ljdkj dh vkaèkz&igy ls tqM+us esa va'knkuA of Andhra Pradesh.

[k- fcgkj osQ eq[;ea=kh jkgr dks"k esa va'knkuA b. Contribution to Chief Minister Relief fund-Bihar.

x- mÙkj çns'k osQ eq[;ea=kh jkgr dks"k esa va'knkuA c. Contribution to Chief Minister Relief fund-Uttar
Pradesh.
?k- dksfoM&19 egkekjh esa t:jreanksa dks Hkkstu jk'ku fdV osQ
d. Contribution to NGO-Earth Saviour Foundation
forj.k osQ fy, ,uthvks&vFkZ lsfo;j iQkmaMs'ku dks va'knkuA towards Distribution of food ration kits to Needy in
M- nwjnjkt osQ fnYyh {ks=kksa esa ;k jsyos LVs'kuksa@lM+d osQ fdukjs COVID-19 Pandemic.
fngkM+h etnwjksa@t:jreanksa dks gSaMcSx@fdV] ekLd] ikuh dh e. Contribution towards Handbag/kits, masks, water
cksry vkfn osQ fy, va'knkuA bottles etc. to daily wage workers/needy ones at
remote Delhi areas or at railway stations/roadside.
p- ekuuh; osQaæh; LokLF; ea=kh MkW g"kZoèkZu }kjk 'kq: fd, x,
f. Distribution of masks & sanitizers in All India CSR
vf•y Hkkjrh; lh,lvkj vfHk;ku esa ekLd vkSj lSfuVkbt+j
campaign inaugurated by Hon’ble Union Health
dk forj.k vkSj gekjs iQhYM dk;Zky;ksa dh enn ls bls vf•y Minister Dr. Harsh Vardhan and was organised on
Hkkjrh; vkèkkj ij vk;ksftr fd;k x;k FkkA PAN India Basis with the help of our Field offices.
N- ih,uch osQ çcaèk funs'kd ,oa eq[; dk;Zikyd vfèkdkjh g. An Ambulance was donated to Tamil Nadu
}kjk rfeyukMq osQ ekuuh; eq[;ea=kh dh xfjeke;h mifLFkfr emergency Medical Services (TN EMS), Govt. Of
esa rfeyukMq ljdkj osQ rfeyukMq vkikrdkyhu fpfdRlk lsok Tamil Nadu by MD & CEO, PNB in august presence
(Vh,ubZ,e,l) osQ fy, ,d ,Ecqysal nku dh xbZA of Hon’ble Chief Minister, Tamil Nadu.
h. Contribution made to PM-Cares Fund in linkage with
t- fMftVy viuk,a vfHk;ku ls tqM+dj ih,e&osQ;lZ iaQM esa Digital Apnayein Campaign.
va'knku fd;kA
i. Distribution of Sewing Machines, Sanitary
>- varjZkԻh; efgyk fnol 2021 ij ,uthvks&Fkkb foaQxMe de Pad Vending machines and Incinerators to
iQkmaMs'ku dks flykbZ e'khu] lsusVjh iSM osafMax e'khu vkSj NGO-Thy Kingdom Come Foundation on
balhujsVj dk forj.kA International Women’s day 2021.

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•aM lh % vU; fooj.k Section C: Other Details

1- D;k cSad dh dksbZ vuq"kaxh oaQiuh@oaQifu;ka gS\ 1. Does the Bank have any Subsidiary Company/ Companies?

d- vuq"kafx;k¡ A. Subsidiaries

i- ?kjsyw vuq"kafx;k¡ i. Domestic Subsidiaries

Ø- laLFkk dk uke LokfeRo dk S.

Name of the Entity
Proportion of
la- vuqikr (») No. ownership %

1 ih,uch bUosLVesaV lfoZlst fyfeVsM 100-00» 1 PNB Investment Services Limited 100.00%

2 ih,uch fxYMV~l fyfeVsM 74-07» 2 PNB Gilts Limited 74.07%

3 ih,uch ba';ksjsal czksfoaQx çkbosV fyfeVsM* 81-00» 3 PNB Insurance Broking Pvt. Ltd.* 81.00%
4 ih,uch dkM~lZ ,aM lfoZlst fyfeVsM** 100-00» 4 PNB Cards and Services Limited** 100.00%

*oaQiuh LoSfPNd ifjlekiu esa Fkh vkSj iwath lekIr gks xbZ gS vkSj *The Company was in voluntary liquidation and capital stands
ifjlekid lekiu çfØ;k dks iwjk djus osQ fy, vko';d vkSipkfjdrk,a extinguished and liquidator shall be completing the necessary
formalities to conclude the winding up procedure.
iwjh djsxkA
**The Company has been newly incorporated on 16th March
**oaQiuh
16 ekpZ 2021 dks iatkc uS'kuy cSad dh iw.kZ LokfeRo okyh ØsfMV 2021 as wholly owned credit card subsidiary of Punjab National
dkMZ lgk;d oaQiuh osQ :i esa fuxfer gqbZ gSA Bank.

ii. varjZk‘ªh; vuq"kafx;k¡ ii. International Subsidiaries

Ø- laLFkk dk uke fuxeu dk ns'k LokfeRo dk S. Country of Proportion of

Name of the Entity Ownership %
la- vuqikr (») No. Incorporation

1 ih,uch baVjus'kuy fyfeVsM ;wukbVsM foaQxMe 100-00» 1 PNB International Ltd. UK 100.00%
2 Mªd ih,uch cSad fyfeVsM HkwVku 51-00» 2 Druk PNB Bank Ltd. Bhutan 51.00%

•- ,lksfl,V~l (cSad dh fgLlsnkjh 20» ;k mlls vfèkd)

B. Associates: (Bank having 20% or more stake)
i. ?kjsyw lgHkkxh
i. Domestic Associates
Ø- {ks=kh; xzkeh.k cSadksa@vU; lgHkkfx;ksa osQ uke LokfeRo dk S. Name of Regional Rural Banks / Proportion of
la- vuqikr (») No. Other Associates Ownership (%)

1 nf{k.k fcgkj xzkeh.k cSad] iVuk 35-00» 1 Dakshin Bihar Gramin Bank, Patna 35.00%

2 loZ gfj;k.kk xzkeh.k cSad] jksgrd 35-00» 2 Sarva Haryana Gramin Bank, Rohtak 35.00%

3 fgekpy çns'k xzkeh.k cSad] eaMh 35-00» 3 Himachal Pradesh Gramin Bank, Mandi 35.00%

4 Punjab Gramin Bank, Kapurthala 35.00%

4 iatkc xzkeh.k cSad] diwjFkyk 35-00»
5 Prathama UP Gramin Bank, Moradabad 35.00%
5 çFkek ;wih xzkeh.k cSad] eqjknkckn 35-00»
6 Assam Gramin Vikas Bank, Guwahati 35.00%
6 vle xzkeh.k fodkl cSad] xqokgkVh 35-00»
Bangia Gramin Vikas Bank,
7 caxh; xzkeh.k fodkl cSad] eqf'kZnkckn 35-00» 7 35.00%
Murshidabad

8 ef.kiqj xzkeh.k cSad] baiQky 35-00» 8 Manipur Rural Bank, Imphal 35.00%

9 f=kiqjk xzkeh.k cSad] vxjryk 35-00» 9 Tripura Gramin Bank, Agartala 35.00%

10 ih,uch gkmflax iQkbusal fyfeVsM 32-64» 10 PNB Housing Finance Limited 32.64%

11 ih,uch esVykbiQ bafM;k ba';ksjsal oaQiuh fyfeVsM 30-00» 11 PNB Metlife India Insurance Co. Limited 30.00%

12 osQujk ,p,lchlh vkschlh ykbiQ ba';ksjsal oaQiuh 23-00» 12

Canara HSBC OBC Life Insurance Co.
23.00%
fyfeVsM Ltd.

India SME Asset Reconstruction Co.

13 bafM;k ,l,ebZ ,lsV fjoaQLVªD'ku oaQiuh fyfeVsM 20-90» 13
Ltd
20.90%

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 Annual Report

ii. varjZkԻh; lgHkkxh ii. International Associates

Ø- laLFkk@lgHkkfx;ksa fuxeu dk ns'k LokfeRo dk S. Name of Entity/ Country of Proportion of

la- dk uke vuqikr (») No. Associates incorporation Ownership (%)

1 ts,llh Vsaxjh cSad· dt+kfdLrku 41-64» 1 JSC Tengri Bank* Kazakhstan 41.64%

*foÙkh; cktkj osQ fofu;eu vkSj fodkl gsrq dtkfdLrku x.kjkT; dh ,tsalh *Agency of Republic of Kazakhstan for Regulation and
(,,iQvkj) us 18 flracj 2020 ls çfrHkwfr cktkj esa cSafoaQx] vU; lapkyu Development of Financial Market (AFR) revoked license of JSC
vkSj xfrfofèk;ksa dk ifjpkyu djus osQ fy, ts,llh Vsaxjh cSad dk ykblsal Tengri Bank with effect from 18th September 2020 to conduct
jí dj fn;k vkSj vLFkk;h ç'kkld fu;qDr fd;kA Banking, other operations and activities in the securities market
and appointed Temporary Administrator.
iii. la;qDr mn~;e% varjZkԻh;
iii. Joint Venture: International

Ø- laLFkk@ lgHkkfx;ksa dk fuxeu dk LokfeRo dk S. Name of Entity/ Country of Proportion of

la- uke ns'k vuqikr (») No. Associates incorporation Ownership (%)

1 ,ojsLV cSad fyfeVsM usiky 20-03» 1 Everest Bank Ltd. Nepal 20.03%

iv. çfrfufèk dk;Zky; iv. Representative Offices

Ø- çfrfufèk dk;Zky;ksa dk fuxeu dk LokfeRo dk S. Name of Country of Proportion of

No. Representative incorporation Ownership (%)
la- uke ns'k vuqikr (») Office
1 vkjvks% ckaXykns'k# ckaXykns'k 100-00» 1 RO: Bangladesh# Bangladesh 100.00%

2 vkjvks% E;kaekj# E;kaekj 100-00» 2 RO: Myanmar# Myanmar 100.00%

#ckaXykns'kvkSj E;kaekj esa çfrfufèk dk;Zky; (vkjvks) bZ&;wukbVsM cSad vkWiQ # Representative Offices (RO) at Bangladesh and Myanmar
were RO’s of e-United Bank of India. Post amalgamation with
bafM;k osQ vkj-vks- FksA 1 vçSy 2020 ls lekesyu osQ ckn] nksuksa vkj-vks-
effect from 1st April 2020, both the ROs became ROs of Punjab
iatkc uS'kuy cSad osQ vkj-vks- cu x,A National Bank.
2- D;k vuq"kaxh oaQiuh@oaQifu;ka ewy oaQiuh dh dkjksckj mÙkjnkf;Ro
2. Do the Subsidiary Company/Companies participate in
igyksa esa lgHkkfxrk djrh gSa\ ;fn gk¡] rks ,slh vuq"kaxh oaQiuh the BR Initiatives of the parent company? If yes, then
(;ksa) dh la[;k nsaA indicate the number of such subsidiary company(s)
ugha No
3- D;k dksbZ vU; laLFkk@laLFkk,a (vFkZkr vkiwfrZdrZk] forjd 3. Do any other entity/entities (e.g. suppliers, distributors
bR;kfn) ftlosQ@ftuosQ lkFk oaQiuh dkjksckj djrh gks] oaQiuh etc.) that the Company does business with, participate
dh dkjksckj mÙkjnkf;Ro igyksa esa lgHkkfxrk djrh gSa\ ;fn in the BR initiatives of the Company? If yes, then
gk¡] rks ,slh laLFkk@laLFkkvksa dk çfr'kr crk,a \ ¹30» ls de] indicate the percentage of such entity/entities? [Less
30»&60»] 60» ls vfèkdA than 30%, 30-60%, More than 60%]

ugha No
•aM Mh % dkjksckj mÙkjnkf;Ro lwpuk Section D: BR Information

1- dkjksckj mÙkjnkf;Ro osQ fy, mÙkjnk;h funs'kd@funs'kdksa dk fooj.k 1. Details of Director/Directors responsible for BR
d- dkjksckj mÙkjnkf;Ro uhfr@uhfr;ksa osQ dk;ZkUo;u gsrq a) Details of the Director/Directors responsible for
mÙkjnk;h funs'kd@funs'kdksa osQ fooj.k implementation of the BR policy/policies

Ø- la- C;kSjk fooj.k S. No. Particulars Details

1 MhvkbZ,u la- 09107884 1 DIN No. 09107884

2 uke Jh fot; nqcs 2 Name Shri Vijay Dube

3 inuke dk;Zikyd funs'kd 3 Designation Executive Director

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[k- dkjksckj mRrjnkf;Ro çeq• dk fooj.k b) Details of the BR Head

Ø- la- C;kSjk fooj.k S. Particulars Details

1 MhvkbZ,u la- ykxw ugha No.
1 DIN Number Not Applicable
2 uke Jherh vkjrh eV~Vw
2 Name Smt. Arti Mattoo
3 inuke eq[; egkçcaèkd]
dk;Zuhfr çcaèku ,oa 3 Designation Chief General Manager,
Strategic Management and
vkfFkZd ijke'kZ çHkkx
Economic Advisory Division
4 nwjHkk"k la- 011&28044173 4 Telephone number 011-28044173
5 bZ&esy vkbZMh [email protected] 5 e-mail id [email protected]

2- fl¼karokj (,uohth osQ vuqlkj) chvkj uhfr@uhfr;k¡ (mÙkj 2. Principle-wise (as per NVGs) BR Policy/policies (Reply
gk¡@ugha esa nsa) in Y/N)

Stakeholder Engagement & CSR

fgr/kjd fu;qfÙkQ o lh,lvkj

Wellbeing of Employees
Product Responsibility
deZpkfj;ksa dk fgr

Customer Relations
mRikn mRrjnkf;Ro
dkjksckj uSfrdrk

S.
lkoZtfud uhfr

Business Ethics
Ø- Questions

Human Rights
ç'u No.
ekuokf/dkj

xzkgd laca/

Public Policy
Environment
la-
lh,lvkj
i;kZoj.k

CSR
ih1 ih2 ih3 ih4 ih5 ih6 ih7 ih8 ih9 P1 P2 P3 P4 P5 P6# P7 P8 P9
#
1 Do you have policy/policies Y Y Y Y Y Y Y Y Y
1 D;k vkiosQ ikl&&&&&&&&&&& gka gka gka gka gka gka gka gka gka for....?
osQ fy, uhfr@uhfr;kWa gS\ 2 Has the policy being Y Y Y Y Y Y Y Y Y
formulated in consultation
2 D;k uhfr dk fuèkZkj.k lacafèkr gka gka gka gka gka gka gka gka gka with the relevant
fgrèkkjdksa osQ ijke'kZ ls fd;k stakeholders?
x;k gS\
3 Does the policy conform to Y Y Y Y Y Y Y Y Y
any national /international
3 D;k uhfr fdlh jkԻh;@varjZkԻh; gka gka gka gka gka gka gka gka gka
standards? If yes,
ekud osQ vuq:i gS\ ;fn gka]rks
specify?(50 words)*
o.kZu djsa\ (50 'kCnksa esa)*
4 Has the policy been The Bank is issuing guidelines under the
4 D;k uhfr cksMZ }kjk vuqeksfnr cSad dkjksckj mÙkjnkf;Ro uhfr;ksa osQ rgr approved by the Board? If Business Responsibility Policies. The
dh xbZ gS\ ;fn gka rks D;k ;g fn'kkfunZs'k tkjh dj jgk gSA fofHk lfefr;ksa@ yes, has it been signed by Policies are reviewed/ evaluated periodically
,eMh@Lokeh@lhbZvks@laxr cksMZ mi&lfefr;ksa@cksMZ@'kh"kZ çcaèku }kjk le;&le; MD/owner/CEO/appropriate by various Committees/Sub-Committees/
funs'kd }kjk gLrk{kfjr gS\ ij uhfr;ksa dh leh{kk@ewY;kadu fd;k tkrk gSA Board Director? Board/ Top Management.
5 Does the company have a Y Y Y Y Y Y Y Y Y
5 D;k oaQiuh esa uhfr osQ dk;ZkUo;u gka gka gka gka gka gka gka gka gka specified committee of the
dh ns•js• gsrq cksMZ dh fo'ks"k Board/ Director/Official to
lfefr@ funs'kd@vfèkdkjh gS\a oversee the implementation
of the policy?
6 uhfr dks vkWu&ykbu ns•us osQ www.pnbindia.in
fy, fyad crk,a\ 6 Indicate the link for the
www.pnbindia.in
policy to be viewed online?
7 D;k uhfr osQ ckjs esa lHkh gka gka gka gka gka gka gka gka gka 7 Has the policy been Y Y Y Y Y Y Y Y Y
çklafxd vkarfjd o cká formally communicated to
fgrèkkjdksa dks vkSipkfjd :i all relevant internal and
ls lwfpr fd;k x;k gS \ external stakeholders?

8 D;k uhfr@uhfr;ksa dks ykxw djus gka gka gka gka gka gka gka gka gka 8 Does the company have Y Y Y Y Y Y Y Y Y
in-house structure to
gsrq oaQiuh esa dksbZ vkarfjd
implement the policy/
lajpuk miyCèk gS\
policies?

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9 D;k uhfr@uhfr;ksa ls lacafèkr gka gka gka gka gka gka gka gka gka 9 Does the Company have Y Y Y Y Y Y Y Y Y
fgrèkkjdksa dh leL;kvksa osQ a grievance redressal
lekèkku gsrq uhfr@uhfr;ksa osQ mechanism related to the
policy/policies to address
lacaèk esa oaQiuh esa dksbZ f'kdk;r
stakeholders’ grievances
fuokj.k ra=k gS\ related to the policy/
policies?
10 D;k oaQiuh us fdlh vkarfjd gka gka gka gka gka gka gka gka gka
vFkok cká ,tsalh }kjk bl 10 Has the company carried Y Y Y Y Y Y Y Y Y
uhfr osQ dk;Zpkyu dh Lora=k out independent audit/
evaluation of the working of
ys•kijh{kk@ewY;kadu djk;k
this policy by an internal or
tkrk gS\ external agency?

*uhfr;ka lkafofèkd@fofu;ked fn'kkfunZs'kksa dks è;ku esa j•rs gq, rS;kj dh *The policies are formulated considering the statutory/regulatory
tkrh gSaA guidelines.

#ih6 gsrq uhfr https://pnbnet.in ij miyCèk gS #The Policy for P6 is available at https://pnbnet.in
2a. If answer to S.No. 1 against any principle, is ‘No’,
2d- ;fn Øe la- 01 osQ fdlh fl¼kar dk mÙkj ^ugha* gS] rks Ñi;k
please explain why: (Tick up to 2 options)
O;k[;k djsa fd ,slk D;ksa gS\ (2 fodYi rd vafdr djsa)

Ø- ih1 ih2 ih3 ih4 ih5 ih6 ih7 ih8 ih9 S.

Questions P1 P2 P3 P4 P5 P6 P7 P8 P9
ç'u No.
la-
1 The company has not
1 daiuh fl¼karksa dks le>
understood the Principles
ugha ikbZ gSA
2 daiuh ,slh voLFkk esa 2 The company is not at a
ugh agS tgka fu/kZfjr stage where it finds itself in
fl¼karksa ij uhfr;ksa dks a position to formulate and
fu:fir rFkk ykxw dj implement the policies on
ldsA specified principles

3 daiuh ds ikl bl dk;Z 3 The company does not

ds fy, foÙkh; vFkok have financial or manpower
ykxw ugha resources available for NOT APPLICABLE
tu'kfÙkQ lalk/u miyC/
ugha gSA the task
4 It is planned to be done
4 vxys 6 ekg ds vanj within next 6 months
,slk djus dh ;kstuk gSA
5 It is planned to be done
5 vxys ,d o"kZ ds vanj
within the next 1 year
,slk djus dh ;kstuk gSA
6 dksbZ vU; dkj.k (Ñi;k 6 Any other reason (please
Li"V djsa) specify)

3- dkjksckj mÙkjnkf;Ro ls lacafèkr vfHk'kklu 3. Governance related to BR

• og vko`fÙk crk,a ftlesa funs'kd eaMy] cksMZ dh lfefr • Indicate the frequency with which the Board of
vFkok lhbZvks cSad osQ dkjksckj mÙkjnkf;Ro osQ fu"iknu Directors, Committee of the Board or CEO meet
to assess the BR performance of the Bank.
dk ewY;kadu djus osQ fy, feyrs gSaA 3 ekg osQ Hkhrj] 3 Within 3 months, 3-6 months, Annually, More
& 6 ekg esa] çfro"kZ] ,d o"kZ ls vfèkd vofèk ijA than 1 year.
cSad osQ dkjksckj mÙkjnkf;Ro fu"iknu osQ ewY;kadu gsrq funs'kd The Board of Directors meets annually to assess the
eaMy dh okf"kZd cSBd gksrh gSA BR performance of the Bank.
• D;k cSad chvkj vFkok fLFkjrk (lLVsusfcfyVh) fjiksVZ • Does the Bank publish a BR or a Sustainability
dk çdk'ku djrk gS\ bls ns•us osQ fy, gkbZijfyad D;k Report? What is the hyperlink for viewing this?
gS\ bls fdruh ckj çdkf'kr fd;k tkrk gS\ How frequently it is published?

chvkj fjiksVZ tks fd okf"kZd fjiksVZ dk Hkh Hkkx gS] dks okf"kZd The BR report which is also a part of the Annual
vkèkkj ij çdkf'kr fd;k tkrk gS vkSj bls cSad dh osclkbV Report is published annually and also made available
ij gkbijfyad https://www.pnbindia.in. osQ rgr ^gekjs in the ‘About Us’ section on the website of the Bank
under the hyperlink https://www.pnbindia.in.
ckjs esa^ •aM esa Hkh miyCèk djok;k x;k gSA

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•aM bZ % fl¼karokj çn'kZu Section E: Principle-wise performance

fl¼kar 1% dkjksckjksa dks uSfrdrk] ikjnf'kZrk ,oa tokcnsgh osQ lkFk Principle I: Businesses should conduct and govern
Lo;a dks lapkfyr ,oa vfHk'kkflr djuk pkfg,A themselves with Ethics, Transparency and Accountability

1- D;k uSfrdrk] fj'or o Hkz‘kpkj ls lacafèkr uhfr osQoy cSad 1. Does the policy relating to ethics, bribery and
oaQiuh dks doj djrh gS\ gk¡@ugha D;k ;g lewg@la;qDr m|eksa@ corruption cover only the Bank? Yes/ No. Does
vkiwfrZdrZkvksa@lafonkdkjksa@,uthvks@vU; dks Hkh doj djrh it extend to the Group/Joint Ventures/ Suppliers/
gS\ Contractors/NGOs /Others?
The policy related to ethics, bribery and corruption covers
uSfrdrk] fj'or vkSj Hkz‘kpkj ls lacafèkr uhfr osQoy cSad dks doj
only the Bank and does not extend to the Group/Joint
djrh gS vkSj ;g lewg@la;qDr m¼eksa@vU; dks doj ugha djrh gSA Ventures/Others. The Bank has a whistle blower policy
cSad esa ,d fOgly Cyksvj uhfr gS vkSj blesa uSfrd vkpkj lafgrk in place and has also laid down certain guiding principles
,oa laxBu esa fj'or vkSj Hkz‘kpkj ls fuiVus osQ mik;ksa osQ ckjs esa oqQN regarding ethical code of conduct and measures to tackle
ekxZn'kZd fl¼karksa dks Hkh fuèkZkfjr fd;k gSA ;g dksM mu fl¼karksa dks bribery and corruption in the organization. This code sets
forth the principles on which the Bank shall operate and
fuèkZkfjr djrk gS ftu ij cSad lapkyu djsxk vkSj vius fgrèkkjdksa]
conduct its business with its stakeholders, Government
ljdkjh ,tsafl;ksa] fu;kedksa] ehfM;k o vU; lEc¼i{kksa osQ lkFk agencies, the regulators, media and other concerned
viuk dkjksckj lapkfyr djsxkA parties.
2- fiNys foÙkh; o"kZ esa fgrèkkjdksa ls fdruh f'kdk;rsa çkIr 2. How many stakeholder complaints have been received
gqbZ rFkk çcaèku }kjk fdrus çfr'kr dk larks"ktud lekèkku in the past financial year and what percentage was
fd;k x;k\ ;fn ,slk gS rks yxHkx 50 'kCnksa esa bldk satisfactorily resolved by the management? If so,
fooj.k nsaA provide details thereof, in about 50 words or so.

xzkgd 'ks;j/kjd Customer Shareholder

No. of complaints
1 vçSy 2020 rd foÙkh; o"kZ pending at the
dh 'kq#vkr esa yafcr f'kdk;rksa 1]876 0 beginning of the 1,876 0
financial year as on 1st
dh la[;k
April 2020
No of complaints
o"kZ osQ nkSjku çkIr f'kdk;rksa dh
1]35]386 20 received during the 1,35,386 20
la[;k year
Total complaints as
31 ekpZ 2021 rd oqQy 1,37,262 20
1]37]262 20 on 31st March 2021
f'kdk;rsa No. of complaints
disposed off during the 1,30,087 19
o"kZ osQ nkSjku fuiVkbZ xbZ year
1]30]087 19
f'kdk;rksa dh la[;k Percentage (%) of
94.77% 95%
resolution
fuiVku dk çfr'kr (») 94-77» 95» No. of complaints
remaining unresolved
31 ekpZ 2021 frekgh osQ var at the end of the 7,175 1
rd 'ks"k vulqy>h f'kdk;rksa dh 7]175 1 quarter as on 31st
la[;k March 2021

fl¼kar% II- dkjksckj dks ,sls mRikn vkSj lsok,a çnku djuh Principle II: Businesses should provide goods and
pkfg, tks lqjf{kr gksa rFkk vius lEiw.kZ thou pØ osQ nkSjku services that are safe and contribute to sustainability
fLFkjrk esa lgk;d gksaA throughout their life cycle

d- vius ,sls 3 mRiknksa o lsokvksa dh lwph cuk,a ftudh #ijs•k A. List up to 3 of your products or services whose design
has incorporated social or environmental concerns,
esa lekt ;k i;Zkoj.k ls lacafèkr fpark,a] tksf•e rFkk@vFkok risks and/or opportunities.
volj 'kkfey gksaA
The Bank believes in sustainable development and
cSad lrr fodkl esa fo'okl j•rk gS vkSj ;g lqfuf'pr djrk gS ensures that its business model incorporates environment
fd mlosQ dkjksckj ekWMy esa i;Zkoj.k laj{k.k 'kkfey gksA lkekftd protection. Some of our products and services
vkSj i;Zkoj.k lacaèkh fo"k;ksa dks 'kkfey djrs gq, gekjs oqQN mRikn incorporating social and environmental concerns are given
vkSj lsok,¡ uhps fn, x, gSa% below:

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 ih,uch ykMyh ;kstuk% ;kstuk xzkeh.k @ vèkZ 'kgjh {ks=kksa dh  PNB LADLI YOJANA, for promoting girl education:
yM+fd;ksa osQ chp f'k{kk dks yksdfç; cukus osQ fy, gSA bl The Scheme is meant for popularization of education
;kstuk osQ varxZr] cSad çR;sd fpfUgr xkao dh 10 t:jrean among girls of Rural / Semi Urban areas. Under the
scheme, Bank is providing for education inputs of
ckfydk Nk=kkvksa dks f'k{kk fufof‘;ksa gsrq ,deq'r #- 2500vkSj Rs. 2,500/- in lump sum and Rs.100/- per month as
#-100@& çfr ekg dh jkf'k tsc •pZ HkÙkk osQ fy, çnku djrk pocket allowance to 10 needy girl students of each
gSA p;fur yM+fd;ksa dks 12 oha d{kk iwjh gksus rd gj o"kZ identified village. Selected girls will continue to get
lgk;rk çkIr gksrh jgsxhA foÙkh; o"kZ 2020&21 osQ nkSjku] 329 support every year till they complete 12th class.
Nk=kkvksa osQ chp #- 3-42 yk• forfjr fd, x,A vc rd] During FY 2020-21, Rs. 3.42 Lakh was distributed
geus bl ;kstuk osQ rgr 31-03-2021 rd 9]691 yM+fd;ksa amongst 329 girls students. So far, we have
distributed Rs. 175.87 Lakh to 9,691 girls under this
dks #-175-87 yk• forfjr fd, gSaA
scheme upto 31st March 2021.
 ih,uch fdlku ckyd f'k{kk çksRlkgu ;kstuk% ;kstuk
 PNB KISAN BALAK SHIKSHA PROTSAHAN
xjhc Ñf"k mèkkjdrZkvksa (ftlesa NksVs fdlku] lhekar fdlku] YOJANA: The Scheme has been launched to
dk'rdkj] ekSf•d iV~Vsnkj vkSj Ñf"k Jfed 'kkfey gSa) provide financial assistance to the students of poor
osQ Nk=kksa dks foÙkh; lgk;rk çnku djus osQ fy, 'kq: dh agriculture borrowers (comprising of small farmers,
xbZ gS] os ik=k gSa c'krZs mudk ½.k •krk fu;fer py jgk marginal farmers, tenant farmers, oral lessees
gksA LFkkiuk osQ ckn ls] ;kstuk osQ rgr ekpZ 2021 rd and agriculture labour) are eligible, provided their
1]553 Nk=kksa dks :i;s 47-98 yk• çksRlkgu osQ :i esa loan account is running regular. Since inception,
Rs. 47.98 Lakh has been given as incentive to 1,553
fn;s x;s gSaA
students up to March 2021 under the scheme.
 ih,uch fodkl & xzke vaxhdj.k ;kstuk% ;kstuk dk
¾ PNB VIKAS- Village Adoption Scheme: The
mís'; vU; fgrèkkjdksa (xzkeh.kksa] ljdkjh vfèkdkfj;ksa rFkk objective of the Scheme is to develop the adopted
LFkkuh; fudk;ksa vkfn) osQ leUo; ls vaxhÑr xkaoksa dks villages in a holistic manner, which includes Human,
lexz :i ls fodflr djuk gS] ftlesa ekuo] vkfFkZd vkSj Economic & other Infrastructure Development
vU; cqfu;knh <kaps dk fodkl tSls%& LoPNrk] is;ty like sanitation, drinking water supply, education,
vkiwfrZ] f'k{kk] fctyh] LokLF;] vkfn 'kkfey gSaA bl electricity, health, etc. in co-ordination with the other
;kstuk osQ rgr] cSad us fofHk eaMyksa esa 295 xkaoksa dks stake holders (villagers, the Govt. authorities, local
bodies etc). Under this Scheme, bank has adopted
vaxhÑr fd;k gSA
295 villages in different Circles.
 cSad osQ Ñ"kd çf'k{k.k osQaæksa (,iQVhlh) dks vkn'kZ Ñf"k
¾ Bank’s Farmers’ Training Centres (FTCs) have
vkSj xzkeh.k fodkl dh èkqjh osQ :i esa ¶mRÑ‘rk osQaæ** esa been converted into “Centres of Excellence”
ifjofrZr fd;k x;k gSA ;s (i) iQly fofoèkhdj.k% (ii) as pivots of exemplary agriculture and rural
vkS"kèkh; vkSj lqxafèkr iQlyksa dh •srh_ (iii) tSfod •kn dk development. These are providing training regarding
mi;ksx_ (iv) iQly dVkbZ osQ ckn dh çkSn~;ksfxdh_ (v) VªSDVjksa (i) crop diversification; (ii) cultivation of medicinal &
dh ejEer vkSj j•j•ko_ (vi) flapkbZ ty dk foosdiw.kZ aromatic crops; (iii) use of organic manure; (iv) post
- harvest technologies; (v) repair & maintenance of
mi;ksx_ (vii) lkSj ÅtZk vkSj o"kZk ty dk laj{k.k_ (viii)
tractors; (vi) judicious use of irrigation water; (vii)
i'kq LokLF; vkfn osQ lacaèk esa çf'k{k.k çnku dj jgs gSaA conservation of solar energy & rain water; (viii)
LFkkiuk osQ ckn ls] ,iQVhlh us 52]254 çf'k{k.k dk;ZØe animal health etc. Since inception, FTCs have
vk;ksftr dj 16]24]718 O;fDr;ksa dks çf'k{k.k fn;k gSA imparted training to 16,24,718 persons by conducting
bu çf'k{k.k osQaæksa dks fdlkuksa osQ •srksa esa e`nk ijh{k.k dh 52,254 training programs. These Training Centres
lqfoèkk okys eksckby oSu vkSj fdlkuksa dks lwpukRed ohfM;ks have been equipped with Mobile Vans having Soil
fDyi osQ n`';&JO; çn'kZu osQ fy, ,ybZMh ls ySl fd;k testing facilities at the farmers’ fields and LED for
audio visual display of informative video clips to the
x;k gSA
farmers.
 vkèkkjHkwr lajpuk dk fueZk.k% çR;sd ,iQVhlh }kjk
¾ Infrastructure creation: FTCs have adopted one
fodklkRed xfrfofèk;ksa gsrq ,d&,d xk¡o dks xksn fy;k x;k village each for undertaking developmental activities,
gS] ftlesa lkoZtfud lqfoèkkvksa dk fueZk.k] LowQyksa osQ fy, wherein developmental works like construction of
dejs] xk¡o dh ykbczsjh] vkS"kèkky;] •sy osQ eSnku tSls fodkl public conveniences, class-rooms for schools, village
dk;Z rFkk] LowQyksa esa ia•s] okVj owQyj vkfn miyCèk djkuk library, dispensary, playgrounds and providing fans,
'kkfey gSaA ;s lHkh ,iQVhlh xzkeh.k efgykvksa vkSj ;qokvksa dks water coolers etc. to schools are being undertaken.
O;kolkf;d çf'k{k.k çnku dj jgs gSa vkSj tulkekU; osQ fy, These FTCs are also providing vocational training to
rural women & youth and organizing health check-up
LokLF; tkap f'kfoj vk;ksftr dj jgs gSaA
camps for the people.

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 uohdj.kh; ÅtZk Ïksrksa osQ fy, foÙkiks"k.k% cSad lkSj@ ÅtZk ¾ Financing for renewable energy sources:
iou@ck;ksekl vkèkkfjr fctyh mRiknu vkfn tSlh laHkkfor Bank encourages the use of renewable energy
by financing potentially viable renewable energy
O;ogk;Z uohdj.kh; ÅtZk ifj;kstukvksa dks foÙk iksf"kr djosQ
projects like solar/ wind/ biomass based power
uohdj.kh; ÅtZk osQ mi;ksx dks çksRlkfgr djrk gS] vkSj Ñf"k generation etc., and promoting use of solar
mís';ksa osQ fy, lkSj okVj iaiksa osQ mi;ksx dks çksRlkfgr djrk water pumps for irrigation purposes as well as
gS rFkk lkSj okVj ghVj vkSj lkSj buoVZj osQ mi;ksx dks c<+kok encouraging use of solar water heaters and solar
nsrk gSA inverters at household levels.
B. For each such product, provide the following details
[k- ,sls çR;sd mRikn osQ fy, mRikn dh çfr bdkbZ (oSdfYid) ij
in respect of resource use (energy, water, raw material
lalkèku (ÅtkZ] ty] dPpk eky bR;kfn) mi;ksx osQ lacaèk esa etc.) per unit of product (optional):
fuEufyf•r fooj.k çnku djsa% i. Reduction during sourcing/production/
distribution achieved since the previous year
i. lEiw.kZ oSY;w J`a•yk esa lksflZax@[email protected] osQ nkSjku
throughout the value chain?
xr o"kZ ls vkbZ deh\
ii. Reduction during usage by consumers (energy,
ii. miHkksDrkvksa }kjk lalkèku (mtZk] ty) mi;ksx osQ nkSjku xr water) has been achieved since the previous
o"kZ ls vkbZ deh\ year?
ykxw ughaA Not Applicable.

x- D;k cSad esa LFkk;h Ðksrksa (ifjogu lfgr) osQ fy, dksbZ C. Does the Bank have procedures in place for sustainable
dk;Zç.kkyh gS\ ;fn gk¡ rks vkiosQ vknkuksa dk fdruk çfr'kr sourcing (including transportation)? If yes, what
percentage of your inputs was sourced sustainably?
LFkkbZ :i ls Ðksr fd;k x;k\ yxHkx 50 'kCnksa esa bldk
Also, provide details thereof, in about 50 words or so.
fooj.k Hkh nhft,A
Not Applicable.
ykxw ughaA
D. Has the Bank taken any steps to procure goods and
?k- D;k cSad us vius dk;Z LFky osQ vklikl osQ LFkkuh; ,oa NksVs services from local & small producers, including
mRikndksa o leqnk;ksa ls oLrqvksa ,oa lsokvksa dh •jhn gsrq dne communities surrounding their place of work? If yes,
mBk, gSa\ ;fn gk¡ rks LFkkuh; ,oa NksVs foØsrkvksa dh {kerk vkSj what steps have been taken to improve the capacity
and capability of local and small vendors?
;ksX;rk dks c<+kus gsrq D;k dne mBk, x, gSa\
The Bank is a financial service provider organization and is
cSd
a ,d foÙkh; lsok çnkrk laxBu gS vkSj ;g oLrqvksa dh •jhn ugha not involved in procurement of goods. Tangible items are
djrk gSA HkkSfrd enksa dks cSd
a }kjk lalkfèkr ugha fd;k tkrk gSAa gkyk¡fd] not processed by the Bank. However, the Bank encourages
cSd
a vius mèkkjdrZkvksa dks vius dPps eky dk buiqV lw{e] y?kq ,oa its borrowers to obtain their raw material inputs from Micro,
eè;e mn~;eksa (,e,l,ebZ) ls çkIr djus gsrq çksRlkfgr djrk gSA Small & Medium Enterprises (MSMEs).

cSad ubZ bdkb;ksa dh LFkkiuk vkSj ekStwnk O;kolkf;d bdkb;ksa osQ The Bank provides all types of fund based and non-
fund based facilities to the borrowers for setting up
foLrkj osQ fy, mèkkjdrZkvksa dks lHkh çdkj dh fufèk vkèkkfjr vkSj
new units and expansion of existing business units.
xSj&fufèk vkèkkfjr lqfoèkk,a çnku djrk gSA ,e,l,ebZ dks le; ij In order to provide timely financial support to MSME,
foÙkh; lgk;rk çnku djus osQ fy,] cSad }kjk fofHk igy dh tkrh various initiatives are taken by bank such as Tie-Ups
gSa ftlesa J`a•ykc¼ foÙkiks"k.k osQ fy, VkbZ&vi] ½.kksa dk lg&mèkkj] for channel financing, co-lending of loans, launch of
udnh çokg vkèkkfjr ;kstukvksa tSlh uohu ;kstukvksa dk 'kqHkkjaHk & innovative schemes like cash flow based schemes -
PNB GST Express Loan and PNB Tatkal Scheme, PNB
ih,uch th,lVh ,Dlçsl ½.k vkSj ih,uch rRdky ;kstuk] tEew vkSj Shikhar Scheme for Jammu & Kashmir and Ladakh,
d'ehj rFkk yík• osQ fy, ih,uch f'k•j ;kstuk] ih,uch ysal tSls lending solutions such as PNB LenS, Government
½.k lekèkku] thbZlh,y vkSj ih,e Lofufèk ;kstukvksa osQ ekè;e ls induced lending through GECL and PM SVANidhi
ljdkj }kjk ykxw ½.k] vkfn 'kkfey gSA schemes, etc.

Ä D;k cSad esa mRiknksa ,oa vif'k‘ osQ iqujkorZu dh dksbZ O;oLFkk E. Does the Bank have a mechanism to recycle products
and waste? If yes what is the percentage of recycling
gS\ ;fn gk¡] rks mRiknksa rFkk vif'k‘ osQ iqujkorZu dk çfr'kr
of products and waste (separately as <5%, 5-10%,
(i`Fkd :i ls <5»] 5&10»] >10») D;k gS\ yxHkx 50 'kCnksa >10%). Also, provide details thereof, in about 50 words
esa bldk fooj.k Hkh nhft,A or so.
cSad ,d lsok mUeq•h laxBu gksus osQ ukrs mRiknksa dh jhlkbfDyax cSad The Bank is a financial service provider organization.
Hence, recycling of waste products doesn’t apply to the
osQ fy, ykxw ugha gSA
Bank.

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fl¼kar 3% dkjksckj dks leLr deZpkfj;ksa osQ dY;k.k dks çksRlkfgr Principle III: Businesses should promote the well
djuk pkfg,A being of all employees.
1. Please indicate the Total number of employees.
1- Ñi;k deZpkfj;ksa dh oqQy la[;k crk,aA
The total number of employees (including those on
31 ekpZ 2021 dks deZpkfj;ksa dh oqQy la[;k (vuq"kafx;ksa esa deputation in subsidiaries) as on 31st March 2021 was
çfrfu;qfDr lfgr) 1]01]802 gSaA 1,01,802.
2. Please indicate the Total number of employees hired
2- Ñi;k vLFkk;h@lafonkRed@vkdfLed vkèkkj ij j•s x, on temporary/contractual/casual basis.
deZpkfj;ksa dh oqQy la[;k crk,a\ NIL.
'kwU; 3. Please indicate the Number of permanent women
employees.
3- Ñi;k LFkk;h efgyk deZpkfj;ksa dh la[;k crk,a\
The number of permanent women employees as on 31st
31 ekpZ 2021 dks LFkk;h efgyk deZpkfj;ksa dh la[;k 23]314 gSA March 2021 was 23,314.
4- Ñi;k 'kkjhfjd :i ls v{ke LFkk;h deZpkfj;ksa dh la[;k crk,a\ 4. Please indicate the Number of permanent employees
with disabilities?
31 ekpZ 2021 dks 'kkjhfjd :i ls v{ke LFkk;h deZpkfj;ksa dh The number of permanent employees with disabilities as
la[;k 2]591gSA on 31st March 2021 was 2,591.
5- D;k vkidk dksbZ deZpkjh la?k gS ftls çcaèku }kjk ekU;rk çkIr 5. Do you have an employee association that is
gS\ recognized by management?

gk¡A Yes.
6. What percentages of your permanent employees are
6- bl ekU;rk çkIr deZpkjh la?k osQ lnL;ksa esa vkiosQ LFkk;h
members of this recognized employee association?
deZpkfj;ksa dk çfr'kr D;k gS\
S. Name of the Recognized %age of membership in
Ø- ekU;rk çkIr vfèkdkjh la?k ekU;rk çkIr la?k esa lnL;rk No. Officers’ Association recognized Association
la- dk uke dkçfr'kr
1 AIBOC 63.60
1 ,vkbZchvkslh 63-60
2 AIBOA 15.41
2 ,vkbZchvks, 15-41
3 INBOC 0.00
3 vkbZ,uchvkslh 0-00
4 NOBO 0.12
4 ,uvkschvks 0-12
BKSM 0.12
5 chds,l,e 0-12 5

6 vU; ;wfu;u 1-50 6 Other Unions 1.50

oqQy 80-75 Total 80.75

S. Name of recognized %age of membership in

Ø- ekU;rk çkIr vfèkdkjh la?k ekU;rk çkIr la?k esa lnL;rk No. Workmen Union recognized union
la- dk uke dk çfr'kr
1 AIBEA 68.00
1 ,vkbZchbZ, 68-00
2 NCBE 2.91
2 ,ulhchbZ 2-91
3 BEFI 3.50
3 chbZ,iQvkbZ 3-50
4 NOBW 2.83
4 ,uvkschMCY;w 2-83
5 INBEF 0.91
5 vkbZ,uchbZ,iQ 0-91
6 BKSM 1.26
6 chosQ,l,e 1-26
7 ,u;wchbZ 0-02 7 NUBE 0.02

8 vU; ;wfu;u 3-47 8 Other unions 3.47

oqQy 82-90 Total 82.90

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7- Ñi;k xr foÙkh; o"kZ osQ var rd çkIr gqbZ ,oa yafcr jgh 7. Please indicate the Number of complaints relating to
cky etnwjh] caèkqvk etnwjh] vuSfPNd etnwjh] ;kSu mRihM+u ls child labour, forced labour, involuntary labour, sexual
lacafèkr f'kdk;rksa dh la[;k crk,a\ harassment in the last financial year and pending, as
on the end of the financial year.
Ø- Js.kh foÙkh; o"kZ 21 osQ foÙkh; o"kZ 21 dh S. Category No of No of
la- nkSjku nk;j dh xbZ lekfIr ij yafcr No. Complaints Complaints
f'kdk;rksa dh la[;k f'kdk;rksa dh la[;k filed during pending as at
FY’21 end of FY’21
1 cky etnwjh@ caèkqvk etnwjh 'kwU; 'kwU;
Child labour/forced labour /
@vuSfPNd etnwjh 1 NIL NIL
involuntary labour
2 ;kSu mRihM+u 11 05 2 Sexual harassment 11 05
3 HksnHkkoiw.kZ jkstxkj 'kwU; 'kwU; 3 Discriminatory employment NIL NIL
8- vkiosQ fuEufyf•r deZpkfj;ksa osQ fdrus çfr'kr dks xr o"kZ 8. What percentage of your under mentioned employees
lqj{kk ,oa dkS'ky mUu;u çf'k{k.k çnku fd;k x;k \ were given safety & skill up-gradation training in the
last year?
d- LFkk;h deZpkjh % 47-59»
A. Permanent Employees: ................................ 47.59%
•- LFkk;h efgyk deZpkjh% 26-98» B. Permanent Women Employees: ................... 26.98%
x- vkdfLed@vLFkk;h@lafonkRed deZpkjh % ykxw ugha C. Casual/Temporary/Contractual Employees:. NA
?k- v{ke deZpkjh % 48-01» D. Employees with Disabilities: ......................... 48.01%

fl¼kar IV % dkjksckj dks lHkh fgrèkkjdksa] fo'ks"kdj tks lqfoèkkghu] Principle IV: Businesses should respect the interests of, and
detksj ,oa vfèkdkjghu gSa] muosQ fgrksa dk è;ku j•uk pkfg, vkSj be responsive towards all stakeholders, especially those
who are disadvantaged, vulnerable and marginalized.
muosQ çfr mRrjnk;h gksuk pkfg,A
1. Has the Bank mapped its internal and external
1- D;k cSad us vius vkarfjd vkSj cká fgrèkkjdksa dh eSfiax dh stakeholders?
gS\
Yes, the Bank has identified its key stakeholders, both
th gk¡] cSad us vius çeq• fgrèkkjdksa vkarfjd ,oa cká nksuksa dh internal and external. The stakeholders of the Bank are
igpku dh gSA cSad osQ fgrèkkjd] blosQ 'ks;jèkkjd] fuos'kd] xzkgd] its shareholders, investors, customers, employees,
deZpkjh] ljdkjh vkSj fu;ked ,tsafl;ka gSaA bu ij vfèkd è;ku nsus Government and regulatory agencies. They are further
segregated into various subsets for an enhanced focus.
osQ fy, mUgsa vkxs fofHk mioxZksa esa ckaVk x;k gSA
2. Out of the above, has the Bank identified the
2- mijksDr esa ls D;k cSad us lqfoèkkghu] detksj ,oa vfèkdkjghu disadvantaged, vulnerable & marginalized
fgrèkkjdksa dh igpku dh gS\ stakeholders?
ljdkj vkSj vkjchvkbZ us foÙkh; lekos'ku] çkFkfedrk {ks=k ½.k The Government and the RBI have prescribed certain
vkSj lekt osQ vfèkdkjghu oxZksa dks ½.k nsus gsrq oqQN fn'kkfunZs'k guidelines and targets regarding Financial Inclusion,
vkSj y{; fuèkZkfjr fd, gSaA rnuqlkj] cSad us oafpr] detksj vkSj Priority Sector Lending and lending to the marginalized
sections of the society. Accordingly, the Bank has
vfèkdkjghu fgrèkkjdksa dh igpku dh gSA cSad mudh fof'k‘
identified the disadvantaged, vulnerable and marginalized
vko';drkvksa dks iwjk djus osQ fy;s fofoèk mRikn vkSj lsok,a stakeholders. It also offers various products and services
çnku djrk gSA to cater to their specific needs.
3- D;k oafpr detksj ,oa vfèkdkjghu fgrèkkjdksa osQ lkFk tqMus 3. Are there any special initiatives taken by the Bank
gsrq cSad }kjk dksbZ fo'ks"k dne mBk;s x, gSa\ ;fn gka] rks yxHkx to engage with the disadvantaged, vulnerable and
50 'kCnksa esa bldk foLr`r fooj.k nsaA marginalized stakeholders. If so, provide details
thereof, in about 50 words or so.
cSad lekt osQ vfèkdkjghu] cSad jfgr vkSj vkfFkZd :i ls cfg"Ñr
The Bank helps the marginalized, unbanked and financially
oxksZa dks mUgsa vFkZO;oLFkk esa mRiknd ;ksxnku djus esa l{ke cukus excluded sections of the society to enable them to contribute
esa lgk;rk djrk gSaA foÙkh; lsokvksa rd igqap bu {ks=kksa dks etcwr their share to the economy. Access to financial services
djus rFkk mudks lkekftd vkSj vkfFkZd fodkl esa egRoiw.kZ ;ksxnku is of utmost importance to strengthen these marginalized
nsus osQ fy;s vR;ar egRoiw.kZ gSaA cSad fofHk ljdkjh ;kstukvksa sections and make a significant contribution to their social
tSls ih,etsMhokbZ] ih,e,eokbZ] LVSaM vi bafM;k] LVkVZ vi bafM;k] and economic development. The Bank has been an
active participant in various Government schemes such
MhvkjvkbZ] ih,e,okbZ] ih,etstschokbZ] ih,e,lchokbZ] ,ihokbZ] as PMJDY, PMMY, Stand Up India, Start Up India, DRI,
,l,lokbZ vkfn esa ,d lfØ; Hkkxhnkj jgk gS vkSj oafpr vkSj PMAY, PMJJBY, PMSBY, APY, SSY, etc. and comes out
vfèkdkjghu fgrèkkjdksa osQ fy, •klrkSj ij rS;kj mRikn vkSj lsok,a with products and services specifically for disadvantaged
ysdj vk;k gSaA cSad ,e,l,ebZ mèkkjdrZkvksa dks ubZ bdkb;ksa dh and marginalized stakeholders. Bank also provides fund

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LFkkiuk vkSj ekStwnk O;kolkf;d bdkb;ksa osQ foLrkj osQ fy, fufèk vkSj and non-fund based facilities to MSME borrowers for
setting up new units and expansion of existing business
xSj&fufèk vkèkkfjr lqfoèkk,a Hkh çnku djrk gS tSls pSuy foÙkiks"k.k units such as Tie-Ups for channel financing, co-lending of
osQ fy, VkbZ&vi] ½.kksa dk lg&mèkkj] ih,uch th,lVh ,Dlçsl loans, cash flow based schemes like PNB GST Express
½.k vkSj ih,uch rRdky ;kstuk] ih,uch ysal tSls ½.k lekèkku] Loan and PNB Tatkal Scheme, lending solutions such as
thbZlh,y vkSj ih,e Lofufèk ;kstukvksa osQ ekè;e ls ljdkj }kjk çsfjr PNB LenS, Government induced lending through GECL
½.k tSlh udnh çokg vkèkkfjr ;kstuk,aA y?kq@lhekar fdlkuksa] lw{e @ and PM SVANidhi schemes. Loans are given at subsidized
rates to small/marginal farmers, micro/small enterprises,
y?kq mn~;eksa] Lo;a lgk;rk lewgksa] detksj oxksZa] vYila[;d leqnk;ksa Self Help Groups, weaker sections, minority communities
vkSj efgyk ykHkkfFkZ;ksa dks fj;k;rh njksa ij ½.k fn;s tkrs gSaA cSad and women beneficiaries. The Bank also runs various
vfèkdkjghu oxksZa dks l'kDr cukus osQ fy, ih,uch fdlku çf'k{k.k Trusts/centers such as PNB Farmers’ Training Centers
osQaæ (,iQVhlh)] xzkeh.k Lojkstxkj çf'k{k.k laLFkku (vkj,lbZVhvkbZ) (FTCs), Rural Self Employment Training Institutes
foÙkh; lk{kjrk osQaæ (,iQ,ylh‌) tSls fofHk VªLV@osQaæ Hkh pyk (RSETIs), Financial Literacy Centres (FLCs) in order to
empower the marginalized sections. Welfare schemes
jgk gSaA ih,uch fodkl xzke vaxhdj.k ;kstuk] ih,uch ykMyh] such as PNB VIKAS- Village Adoption Scheme, PNB Ladli,
ih,uch fdlku ckyd f'k{kk çksRlkgu ;kstukvksa tSlh dY;k.kdkjh PNB KISAN BALAK SHIKSHA PROTSAHAN YOJANA are
;kstuk,a 'kq: dh xbZ gS ftlls okafNr y{; çkIr fd;s tk losQaA also undertaken to achieve the desired outcomes.

fl¼kar V % dkjksckj }kjk ekuokfèkdkj dks lEeku ,oa çksRlkgu fn;k Principle V: Businesses should respect and promote human
tkuk pkfg,A rights
1. Does the policy of the Bank on human rights cover only
1- D;k ekuokfèkdkjksa ij dEiuh dh uhfr osQoy dEiuh dks the company or extend to the Group/Joint Ventures/
doj djrh gS vFkok ;g lewg@la;qDr m|eksa@vkiwfrZdrZkvksa@ Suppliers/Contractors/NGOs/Others?
lafonkdkjksa@xSj ljdkjh laxBuksa@ vU; dks Hkh doj djrh gSa \
Interest of employees is taken care of by the Bank in
cSad }kjk vius Lo;a osQ deZpkfj;ksa Øe'k% lsokjr odZeSu vkSj terms of provisions of Bipartite Settlement and officers
vfèkdkfj;ksa osQ fy, ykxw }hi{kh; le>kSrs vkSj vfèkdkjh fofu;eksa regulations applicable for serving workmen and officers
osQ çkoèkkuksa osQ vuqlkj deZpkfj;ksa osQ fgrksa dk è;ku j•k tkrk gSA respectively.

cSad lHkh dks ekSfyd ekuokfèkdkj nsrk gS vkSj ekurk gS fd lHkh The Bank gives basic human rights to all and believes that
all humans are equal. It makes sure that no discrimination
ekuo leku gSaA ;g lqfuf'pr djrk gS fd jax] tkfr] oxZ] èkeZ]
takes place in the organization on the basis of colour,
fu'kDrrk] fyax] lkekftd fLFkfr bR;kfn osQ vkèkkj ij laxBu esa caste, race, religion, disability, gender, social status etc.
dksbZ HksnHkko ugh gksrkA
2. How many stakeholder complaints have been received
2- xr foÙkh; o"kZ esa fgrèkkjdksa dh fdruh f'kdk;rsa çkIr gqbZ vkSj in the past financial year and what percent was
çcaèku }kjk fdrus çfr'kr dk larks"ktud lekèkku fd;k x;k \ satisfactorily resolved by the management?
foÙkh; o"kZ 2020&21 esa osQUæh; f'kdk;r lekèkku çcaèku ç.kkyh Total number of customer complaints received in
(lhthvkj,e,l) esa çkIr xzkgd f'kdk;rksa dh oqQy la[;k 1]35]386 Central Grievance Redressal Management System
gS vkSj 1 vçSy 2020 dks 1876 f'kdk;rsa yafcr Fkh] ftudk oqQy (CGRMS) during FY 2020-21 was 1,35,386 whereas
1876 complaints were outstanding as on 1st April 2020
feykdj la[;k 1]37]262 gSA buesa ls] 94-77» osQ lekèkku çfr'kr osQ totalling 1,37,262. Out of which 1,30,087 have been
lkFk 1]30]087 f'kdk;rksa dk bl vofèk osQ nkSjku lekèkku fd;k x;k gSA resolved during the period, with percentage of resolution
foÙkh; o"kZ 2020&21 osQ nkSjku 'ks;jèkkjdksa ls çkIr dh xbZ f'kdk;rksa at 94.77%.
dh oqQy la[;k 20 Fkh] ftuesa ls 31 ekpZ] 2021 rd 1 f'kdk;r Total number of shareholder complaints received during
yafcr Fkh] ftldk vkt dh frfFk rd lekèkku dj fn;k x;k gSA FY 2020-21 is 20, out of which 01 complaint was pending
as on 31st March 2021, which stands closed as on date.
fl¼kar VI% dkjksckj dks i;Zkoj.k dk è;ku j•us] laj{k.k djus ,oa
bls cgky djus osQ ç;kl djus pkfg,A Principle VI: Business should respect, protect and make
efforts to restore the environment.
1- D;k fl¼kar 6 ls lacafèkr uhfr osQoy oaQiuh dks doj djrh gS
1. Does the policy related to Principle 6 cover only
vFkok ;g lewg@la;qDr mn~;eksa@ vkiwfrZdrZkvksa@lafonkdkjksa@xSj the Bank or extends to the Group/Joint Ventures/
ljdkjh laxBuksa@vU; dks Hkh doj djrh gS\ Suppliers/Contractors/NGOs/others.
cSad Hkkjr ljdkj }kjk tkjh fofHk ÅtZk laj{k.k fn'kkfunZs'kksa @ uhfr;ksa The Bank implements various Energy conservation
osQ eqíksa dks ykxw djrk gSA guidelines/ policies issued by Government of India.
2- D;k tyok;q ifjorZu] Xykscy okfeZax vkfn tSls oSf'od 2. Does the Bank have strategies/ initiatives to address
i;Zkoj.kh; eqíksa ij è;ku nsus osQ fy, oaQiuh dh dksbZ uhfr@ global environmental issues such as climate change,
igy gS\ gk¡@ughaA ;fn gk¡] rks oscist vkfn dk gkbZijfyad global warming, etc? Y/N. If yes, please give hyperlink
for webpage etc.
miyCèk djk,aA
Yes (hyperlink not available).
gk¡ (gkbijfyad miyCèk ugha gS)

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3- D;k oaQiuh laHkkfor i;Zkoj.kh; tksf•eksa dh igpku o vkadyu 3. Does the Bank identify and assess potential
djrh gS\ gk¡@ugha environmental risks? Y/N

gk¡ (fn'kkfunZs'kksa@Hkkjr ljdkj dh uhfr osQ vuqlkj) Yes (As per guidelines / policies of Government of India).
4. Does the Bank have any project related to Clean
4- D;k oaQiuh osQ ikl LoPN fodkl ra=k ls lacafèkr dksbZ ifj;kstuk
Development Mechanism? If so, provide details
gS\ ;fn gka] rks blosQ ckjs esa 50 'kCnksa esa ;k blosQ ckn dk thereof, in about 50 words or so. Also, if yes,
fooj.k nsaA blosQ vykok] ;fn gk¡] rks D;k dksbZ i;Zkoj.k whether any environmental compliance report is
vuqikyu fjiksVZ ntZ dh xbZ gS\ filed?
cSad osQ ikl LoPN fodkl ra=k ls lacafèkr dksbZ ifj;kstuk ugha gSA The Bank does not have any project related to Clean
ge Hkkjr ljdkj@bafM;u cSad ,lksfl,'ku@,utZh ,iQhf'k;salh lfoZlsl Development Mechanism. We implement various Energy
conservation guidelines/ policies issued by Government
fyfeVsM (bZbZ,l,y)] vkfn }kjk tkjh fofHk ÅtZk laj{k.k fn'kkfunZs'k of India/ Indian Banks’ Association/ Energy Efficiency
@uhfr;ksa dks ykxw djrs gSA Services Limited (EESL), etc.
5- D;k oaQiuh us LoPN çkSn~;ksfxdh] ÅtZk n{krk] v{k; ÅtZk vkfn 5. Has the Bank undertaken any other initiatives on
osQ lacaèk esa dksbZ vU; igy dh gS\ gka@ughaA ;fn gka rks Ñi;k – clean technology, energy efficiency, renewable
oscist vkfn dk gkbijfyad miyCèk djk,aA energy, etc? Y/N. If yes, please give hyperlink for web
page etc.
gka] cSad vius dk;Zky; Hkouksa vkSj vkoklh; ifjlj esa :iQVkWi
Yes, the Bank is actively involved in utilizing and promoting
iQksVksoksfYVd lkSj ÅtZk bdkb;ksa osQ mi;ksx vkSj çpkj esa lfØ;
Rooftop Photovoltaic Solar Power Units at its Office buildings
:i ls 'kkfey gSA blosQ vykok] blus gfjr Hkou igy vkSj lrr & residential premises. Further, it has laid emphasis on
i;Zkoj.k igy osQ lanHkZ esa uohure rduhdh çxfr dk mi;ksx djus utilizing latest technical advances in terms of Green Building
ij tksj fn;k gSA initiative & Sustainable Environment initiatives.

blosQ fy, fyad https://www.pnbindia.in. gSA Link for the same is https://www.pnbindia.in.

6- D;k fjiksVZ fd, tk jgs foRrh; o"kZ gsrq oaQiuh }kjk mRi 6. Are the Emissions/Waste generated by the Bank
mRltZu@vif'k‘ lhihlhch@,lihlhch }kjk vuqer lhekvksa osQ within the permissible limits given by CPCB/SPCB for
Hkhrj gSa\ the financial year being reported?

,d lsok {ks=k laxBu gksus osQ ukrs & cSad fdlh Hkh fo"kkDr@•rjukd Being a service sector organization, the Bank does not
çnw"kd dk mRltZu ugha djrk gSA generate any toxic/hazardous pollutants.

7- lhihlhch@,lihlhch ls çkIr ,sls dkj.k crkvks@dkuwuh uksfVlksa 7. Number of show cause/ legal notices received from
dh la[;k tks foÙkh; o"kZ dh lekfIr ij yafcr (vFkZkr ftudk CPCB/SPCB which are pending (i.e. not resolved to
satisfaction) as at end of Financial Year.
larks"ktud lekèkku ugh gks ldk) jgs\
Nil
'kwU;
Principle VII: Businesses, when engaged in influencing
fl¼kar VII% dkjksckj tc yksd ,oa fofu;ked uhfr dks çHkkfor djus public and regulatory policy, should do so in a responsible
esa layXu gksa] rks ,slk ftEesnkjh iwoZd fd;k tkuk pkfg,A manner
1- D;k vkidh oaQiuh fdlh VªsM o pSEcj ;k ,lksfl,'ku dh 1. Is your Bank a member of any trade and chamber or
lnL; gS\ ;fn gk¡ rks osQoy mu eq[; laLFkkvksa osQ uke crk,a association? If Yes, name only those major ones that
ftuosQ lkFk vkidk dkjksckj lacaèk gSA your business deals with:

cSad fuEufyf•r çeq• pSEcj @ la?kksa dk lnL; gS% The Bank is a member of following major chambers/
associations:
d) Hkkjrh; cSad la?k (vkbZch,) a) Indian Banks Association (IBA)
[k) Hkkjrh; cSafoaQx ,oa foRr laLFkku (vkbZvkbZch,iQ) b) Indian Institute of Banking and Finance (IIBF)
x) Hkkjrh; cSad çcaèku laLFkku (,uvkbZch,e) iw.ks c) National Institute of Bank Management (NIBM), Pune
d) Associated Chambers of Commerce and Industry of
?k) ,lksfl,VsM pSaclZ vkWiQ dkWelZ ,aM baMLVªh vkWiQ bafM;k (,lkspSe) India (ASSOCHAM)
M+) Hkkjrh; okf.kT; ,oa mn~;ksx isQMjs'ku (fiQDdh) e) Federation of Indian Chambers of Commerce and
Industry (FICCI)
p) ,MfefuLVªsfVo LVkiQ dkWyst vkWiQ bafM;k gSnjkckn (,,llhvkbZ)
f) Administrative Staff College of India, Hyderabad (ASCI)
N) Hkkjrh; mn~;ksx ifjla?k (lhvkbZvkbZ) g) Confederation of Indian Industry (CII)
t) baLVhV~;wV vkWiQ oaQiuh lsØsVjht vkWiQ bafM;k (vkbZlh,lvkbZ) h) Institute of Company Secretaries of India (ICSI)
>) lkoZtfud miØeksa dh LFkk;h lfefr (,llhvksihbZ) i) Standing Committee of Public Enterprises (SCOPE)

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2- D;k vkius dHkh mijksDr ,lksfl,'kuksa osQ ekè;e ls tufgr osQ 2. Have you advocated/lobbied through above
fodkl vFkok lqèkkj osQ fy, iSjoh@ykWfcax dh gS\ gka@ugha_ associations for the advancement or improvement of
public good? Yes/No; if yes specify the broad areas
;fn gka rks Ñi;k O;kid {ks=kksa (Mªki ckWDl% vfHk'kklu vkSj (drop box: Governance and Administration, Economic
ç'kklu] vkfFkZd lqèkkj] lekos'kh fodkl uhfr;ka] ÅtZk lqj{kk] Reforms, Inclusive Development Policies, Energy
ty] •kn~; lqj{kk] lrr dkjksckj uhfr;ka] vU;) dk mYys• security, Water, Food Security, Sustainable Business
djsaA Principles, Others).

cSad fofHk laxBuksa osQ ekè;e ls cSafoaQx rFkk vFkZO;oLFkk ls The Bank puts forth suggestions related to banking and
economy through various Associations. Bank and its Top
lacafèkr lq>ko nsrk gSA cSad vkSj mlosQ 'kh"kZ çcaèku fu;ked vkSj Management also form a part of various working groups
uhfr fueZkrkvksa }kjk cuk, x, fofHk dk;Z nyksa dk Hkh fgLlk set up by the regulator and policy makers. Thus, the
gSaA bl çdkj] uhfr;ka cukrs le; fofHk vkfFkZd ,oa foÙkh; eqíksa Bank’s inputs and suggestions regarding various economic
osQ lacaèk esa cSad }kjk fn, buiqV rFkk lq>koksa ij Hkh fopkj fd;k and financial issues are considered while formulating the
policies.
tkrk gSA
Principle VIII: Businesses should support inclusive growth
fl¼kar VIII% dkjksckj dks lekos'kh o`f¼ rFkk lkfE;d fodkl esa and equitable development
lgk;rk djuh pkfg,A
1. Does the Bank have specified programmes/initiatives/
1- D;k oaQiuh esa fl¼kar 8 ls lacafèkr uhfr osQ vuqlj.k esa fof'k"V projects in pursuit of the policy related to Principle 8?
dk;ZØe@igy@ifj;kstuk,a gSa\ ;fn gka rks buosQ fooj.k nsaA If yes details thereof.
cSad lfØ; :i ls lekt osQ cSad jfgr vkSj gkf'k, ij j•s x, oxkZsa dks The Bank actively supports the Government’s agenda of
fofHk mRiknksa vkSj lsokvksa osQ çLrko }kjk ljdkj osQ foÙkh; lekos'ku financial inclusion by offering various products and services
to the unbanked and marginalized sections of the society.
dh dk;Zlwph dk leFkZu djrk gSA cSad le;&le; ij çèkkuea=kh tu The Bank is a keen participant in all Government schemes
èku ;kstuk (ih,etsMhokbZ)] çèkkuea=kh eqæk ;kstuk (ih,e,eokbZ)] from time to time, namely Pradhan Mantri Jan Dhan
LVSaM vi bafM;k] LVkVZ vi bafM;k] nhun;ky vaR;ksn; ;kstuk&jkԻh; Yojana (PMJDY), Pradhan Mantri Mudra Yojana (PMMY),
xzkeh.k vkthfodk fe'ku osQ fy, (Mh,okbZ&,uvkj,y,e)] foHksnd Stand Up India, Start Up India, Deendayal Antyodaya
Yojana-National Rural Livelihoods Mission (DAY-NRLM),
C;kt nj (MhvkjvkbZ)] nhun;ky vUR;ksn; ;kstuk&jkԻh; 'kgjh Differential Rate Of Interest (DRI), Deendayal Antyodaya
vkthfodk fe'ku (Mh,okbZ&,u;w,y,e) çèkkuea=kh vkokl ;kstuk Yojana-National Urban Livelihoods Mission (DAY-NULM),
(ih,e,okbZ)] çèkkuea=kh thou T;ksfr chek ;kstuk (ih,etstschokbZ)] Pradhan Mantri Awas Yojana (PMAY), Pradhan Mantri
çèkkuea=kh lqj{kk chek ;kstuk (ih,e,lchokbZ)] çèkkuea=kh iQly chek Jeevan Jyoti Bima Yojana (PMJJBY), Pradhan Mantri
Suraksha Bima Yojana (PMSBY), Pradhan Mantri Fasal
;kstuk (ih,e,iQchokbZ)] vVy isa'ku ;kstuk (,ihokbZ)] lqdU;k
Bima Yojana (PMFBY), Atal Pension Yojana (APY),
le`f¼ ;kstuk (,l,lokbZ) ewy cpr cSad tek •krk (ch,lchMh,) Sukanya Samriddhi Yojana (SSY), Basic Saving Bank
vkfn lHkh ljdkjh ;kstukvksa esa ,d mRlqd Hkkxhnkj jgk gSA Deposit Account (BSBDA) etc.
¶lekos'kh fodkl** dks c<+kok nsus dh lcls cM+h pqukSrh foÙkh; The biggest challenge to fostering “Inclusive growth” is the
tkx:drk dh deh gSA bls nwj djus osQ fy,] cSad osQ ikl 94 lack of financial awareness. To address this, the Bank has
94 functional Financial Literacy Centres (FLCs) in place.
dk;ZkRed foÙkh; lk{kjrk osQaæ (,iQ,ylh) gSaA blosQ vfrfjDr] cSad Further, the Bank has established 12 Farmers Training
us 12 fdlku çf'k{k.k osQaæ (,iQVhlh) LFkkfir fd, gSaA ,iQVhlh Centres (FTCs). The FTCs provide free of cost training
Ñf"k vkSj lac¼ xfrfofèk;ksa ij vkSj oaQI;wVj] dfVax vkSj flykbZ @ on agriculture & allied activities and also for computers,
d<+kbZ vkSj mn~;ferk fodkl dk;ZØeksa osQ fy, Hkh eqÝr çf'k{k.k cutting & tailoring/embroidery and entrepreneurship
development programs.
çnku djrs gSaA
Lending Under Priority Sector by the Bank: Credit to
cSad }kjk çkFkfedrk {ks=k osQ rgr ½.k nsuk% çkFkfedrk {ks=k dks ½.k Priority Sector stood at Rs. 2,98,140 Crore as on March
ekpZ 2021 esa #- 2]98]140 djksM+ jgkA frekgh okf"kZd vkSlr lek;ksftr 2021. The percentage of Priority Sector Advances to
ldy cSad ½.k (,,uchlh) osQ fy, çkFkfedrk {ks=k osQ vfxzeksa dk Quarterly annual average Adjusted Net Bank Credit (ANBC)
çfr'kr fuèkZkfjr 40» osQ jk‘ªh; y{; osQ eqdkcys 41-34» gSA is 41.34% as against the prescribed National Goal of 40%.

d) Ñf"k {ks=k dks ½.k ekpZ 2021 esa #- 1]32]185 djksM+ jgkA (a) Credit to Agriculture sector stood at Rs. 1,32,185
frekgh okf"kZd vkSlr ,,uchlh esa Ñf"k vfxzeksa dk çfr'kr Crore as on March 2021. The percentage of
Agriculture Advances to Quarterly annual average ANBC
fuèkZkfjr 18» osQ jk‘ªh; y{; osQ eqdkcys 18-20» jgkA is 18.20% against the prescribed National Goal of 18%.
•) NksVs@lhekar fdlkuksa dks ½.k ekpZ 2021 esa #-57]392 (b) Credit to Small/ Marginal Farmers stood at
djksM+ jgkA NksVs@lhekar fdlkuksa dks =kSekfld okf"kZd vkSlr Rs. 57,392 Crore as on March 2021. The
,,uchlh osQ fy, vfxzeksa dk çfr'kr 8» osQ fuèkZkfjr jk‘ªh; percentage of advances to Small/Marginal farmers to
y{; osQ eqdkcys 8-38» jgkA Quarterly annual average ANBC is 8.38% as against
the prescribed National Goal of 8%.

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x) lw{e mn~;eksa dks ½.k ekpZ 2021 osQ vuqlkj #- 56]136 (c) Credit to Micro Enterprises stood at Rs. 56,136
djksM+ jgkA =kSekfld okf"kZd vkSlr ,,uchlh osQ fy, lw{e Crore as on March 2021. The percentage of advance
to Micro Enterprises to Quarterly annual average
mn~;eksa dks vfxze dk çfr'kr 7-50» osQ fuèkZkfjr jk‘ªh; y{;
ANBC is 7.98% as against the prescribed National
osQ eqdkcys 7-98» gSA Goal of 7.50%.
?k) detksj oxksZa dks vfxze ekpZ 2021 dks #- 82]086 djksM+ (d) Advances to Weaker Sections stood at Rs. 82,086
jgkA frekgh okf"kZd vkSlr ,,uchlh osQ 10» osQ jk‘ªh; y{; Crore as on March 2021. The achievement is 11.36%
osQ eqdkcys miyfCèk 11-36» gSA as against National goal of 10% of Quarterly annual
average ANBC.
M+) efgyk ykHkkfFkZ;ksa dks ½.k ekpZ 2021 dh lekfIr rd
#- 74]566 djksM+ gSA (e) Credit to women beneficiaries stood at Rs. 74,566
Crore as at the end of March 2021.
p) vYila[;d leqnk; dks ½.k ekpZ 2021 dh lekfIr rd
#- 34]272 djksM+ gSA (f) Credit to Minority Communities stood at Rs. 34,272
Crore as at the end of March 2021.
N) ,llh@,lVh leqnk; dks ½.k ekpZ 2021 dh lekfIr rd
#-7000 djksM+ gSA (g) Credit to SC/ST Communities stood at Rs. 7,000
Crore as at the end of March 2021.
2- D;k ;g dk;ZØe@ifj;kstuk,a bu&gkml Vhe@Lo;a laxBu@ckgjh
2. Are the programmes/projects undertaken through
xSj ljdkjh laxBu@ ljdkjh lajpukvksa@ fdlh vU; laxBu osQ
in-house team/own foundation/external NGO/
ekè;e ls 'kq: dh xbZ gSa\ government structures/any other organization?
gekjs cSad esa lefiZr çHkkx gSa] vFkZkr çkFkfedrk {ks=k vkSj foÙkh; There are dedicated divisions, namely, Priority Sector and
lekos'ku çHkkx] ,e,l,ebZ çHkkx] dkWiZksjsV lkekftd nkf;Ro d{k Financial Inclusion Division, MSME Division, Corporate
tks foÙkh; lekos'ku vfHk;ku vkSj dkWiZksjsV lkekftd nkf;Ro osQ Social Responsibility Cell that undertake various programs/
rgr fofHk dk;ZØeksa@ ifj;kstukvksa dk dk;Z djrs gSaA gekjs vapy projects under the financial inclusion drive and Corporate
dk;Zky;ksa vkSj e.My dk;Zky;ksa osQ ekè;e ls Hkh tehuh Lrj ij Social Responsibility. The progress at grass-root level
çxfr dh fuxjkuh dh tkrh gSA is also monitored through our Zonal Offices and Circle
Offices.
cSad osQ çèkku dk;Zky; esa ,d lefiZr lh,lvkj dk;ZkUo;u dk MsLd
The Bank has a dedicated CSR Desk at HO and Nodal
gS vkSj vapy dk;Zky;ksa esa uksMy vfèkdkjh gSa tks lh,lvkj dk;ZØeksa
officers at Zonal Offices which in partnership/association
dks liQy cukus osQ fy, xSjljdkjh laxBuksa vkSj ljdkjh laLFkkuksa osQ with NGOs and Government institutes work together for
lkFk feydj dke djrs gSaA ih,uch çsj.kk] cSad osQ ofj’ vfèkdkfj;ksa making the CSR programs a success. PNB PRERNA, an
dh thoulkFkh osQ lkFk&lkFk cSad dh ofj’ efgyk vfèkdkfj;ksa dk association of the wives of the senior officials of the Bank
,d laxBu gS] tks LosPNk ls cSad osQ lh,lvkj ,tsaMs dks vkxs c<+kus alongwith senior lady officials of the Bank, is voluntarily
esa ;ksxnku ns jgs gSA involved in carrying forward the CSR agenda of the Bank.

3- D;k vkius viuh igy osQ çHkkoksa dk dksbZ ewY;kadu fd;k gS\ 3. Have you done any impact assessment of your
initiative?
cSad fofHk ifj;kstukvksa dh vkofèkd leh{kk djrk gS vkSj budh
fLFkfr ,oa çn'kZu dk fu;fer :i ls ewY;kadu djrk gSA fujarj The Bank undertakes periodic reviews of various projects
and regularly assesses their outcomes and performance.
fuxjkuh vkSj ewY;kadu osQ ifj.kkeLo:i] cSad lqèkkjkRed dne mBkus As a result of continuous monitoring and evaluation, the
esa l{ke gks x;k gS vkSj fofHk ljdkjh çk;ksftr rFkk lkekftd Bank has been able to take corrective steps and has shown
lqj{kk ;kstukvksa osQ varxZr y{; Lrj dks ikj djrs gq, vPNh çxfr good progress under various Government sponsored and
fn•kbZ gSA social security schemes surpassing the budgeted levels.
4- lkeqnkf;d fodkl ifj;kstukvksa esa vkiosQ cSad dk çR;{k 4. What is your Bank’s direct contribution to community
;ksxnku D;k gS & jkf'k #ú esa rFkk lapkfyr dh tk jgh development projects-Amount in INR and the details
ifj;kstukvksa dk fooj.k nsa\ of the projects undertaken?

lkeqnkf;d fodkl dk;ZØe esa cSad osQ ;ksxnku dks viuh fofHk The Bank’s contribution to community development program
ifj;kstukvksa osQ ekè;e ls ns•k tk ldrk gS] ;Fkk %& has been made through its various projects such as:

d- ih,uch fodkl & xzke vaxhdj.k ;kstuk% ;kstuk dk A. PNB VIKAS-Village Adoption Scheme: The
objective of the Scheme is to develop the adopted
mís'; vU; fgrèkkjdksa (xzkeh.kksa] ljdkjh vfèkdkfj;ksa] LFkkuh; villages in a holistic manner, which includes Human,
fudk;ksa vkfn) osQ leUo; ls vaxhÑr xkaoksa dks lexz :i ls Economic & other Infrastructure Development
fodflr djuk gS] ftlesa ekuo] vkfFkZd vkSj vU; volajpuk like sanitation, drinking water supply, education,
fodkl tSls LoPNrk] is;ty vkiwfrZ] f'k{kk] fctyh] LokLF;] electricity, health, etc. in co-ordination with the other
vkfn 'kkfey gSA bl ;kstuk osQ varxZr] cSad us fofHk eaMyksa stake holders (villagers, the Govt. authorities, local
bodies etc.). Under this Scheme, bank has adopted
esa 295 xkaoksa dks vaxhÑr fd;k gSA
295 villages in different Circles.

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[k- foÙkh; lk{kjrk osQaæ% cSad osQ ikl 94 dk;ZkRed foÙkh; B. Financial Literacy Centres: Bank has 94 functional
lk{kjrk osQaæ gSaA 1 vçSy 2020 ls 31 ekpZ 2021 dh vofèk Financial Literacy Centers. Total number of
enquiries made during the period from 1st April 2020
osQ nkSjku dh xbZ oqQy iwNrkN dh la[;k 2]04]538 gSA 1
to 31st March 2021 is 2,04,538. Total number of
vçSy 2020 ls 31 ekpZ 2021 rd foÙkh; f'k{kk] fuokjd seminars/ programmes/ Camps conducted by FLCs
ijke'kZ vkSj xzkgd vfèkdkjksa ij ,iQ,ylh }kjk vk;ksftr on Financial Education, Preventive Counseling and
laxksf’;ksa@ dk;ZØeksa@f'kfojksa dh oqQy la[;k 6]218 gS vkSj bu Customer Rights from 1st April 2020 to 31st March
dk;ZØeksa esa Hkkx ysus okys O;fDr;ksa dh la[;k 2]08]192 gSA 2021 is 6,218 and number of persons attended
these programs is 2,08,192.
x- fdlku çf'k{k.k osQaæ (,iQVhlh) % cSad us 12 fdlku
C. Farmers Training Centres (FTCs): Bank has
çf'k{k.k osQaæ LFkkfir fd, gSaA ,iQVhlh Ñf"k vkSj lac¼ established 12 Farmers Training Centres. The FTCs
xfrfofèk;ksa ij vkSj oaQI;wVj] dfVax vkSj Vsyfjax @ d<+kbZ vkSj are providing free of cost training on agriculture &
mn~;ferk fodkl dk;ZØeksa osQ fy, Hkh eqÝr çf'k{k.k çnku allied activities and also for Computers, cutting
& tailoring/ embroidery and entrepreneurship
fd;k tk jgk gSaA LFkkiuk osQ ckn ls] ,iQVhlh us 52]254
development programs. Since inception, FTCs have
çf'k{k.k dk;ZØe vk;ksftr djosQ 16]24]718 O;fDr;ksa dks imparted training to 16,24,718 persons by conducting
çf'k{k.k fn;k gSA bu çf'k{k.k osQaæksa dks fdlkuksa osQ •srksa 52,254 training programs. These Training Centres
esa e`nk ijh{k.k lqfoèkkvksa okyh eksckby oSu vkSj fdlkuksa have been equipped with the Mobile Van having Soil
dks lwpukRed ohfM;ks fDyi osQ n`';&JO; çn'kZu osQ fy, testing facilities at the farmers’ fields and LED for
audio visual display of informative video clips to the
,ybZMh ls ySl fd;k x;k gSA foÙkh; o"kZ 2020&21 osQ nkSjku farmers. The Bank spent Rs 385.18 Lakh under this
cSad us blosQ rgr 385-18 yk• #i;s •pZ fd,A during FY 2020-21.
5- D;k vkius ;g lqfuf'pr djus osQ fy, dne mBk, gSa fd bl 5. Have you taken steps to ensure that this community
lkeqnkf;d fodkl igy dks leqnk; }kjk liQyrkiwoZd viuk;k development initiative is successfully adopted by the
tk,\ Ñi;k yxHkx 50 'kCnksa esa bls le>k,aA community? Please explain in 50 words, or so.

ih,uch fodkl& xzke vaxhdj.k ;kstuk] fdlku Dyc] fdlku xks’h] The Bank involves all the stakeholders such as local
Government, NGOs, Panchayati Raj Institutions, local
vkfn tSlh lkeqnkf;d fodkl igy@ ;kstukvksa dks ykxw djrs le; residents etc. while implementing the community
cSad lHkh fgrèkkjdksa tSls LFkkuh; ljdkj] xSj ljdkjh laxBuksa] development initiatives/ schemes like PNB VIKAS-
iapk;rh jkt laLFkkuksa] LFkkuh; fuokfl;ksa vkfn dks lfEefyr djrk gSA Village Adoption Scheme, Kisan Clubs, Kisan Goshthies,
fodklkRed xfrfofèk;ksa dh igpku LFkkuh; ,tsafl;ksa dh çfrfØ;k etc. The developmental activities are identified based
on the feedback of the local agencies and requirement
vkSj LFkkuh; tula[;k dh t:jr osQ vkèkkj ij dh tkrh gSA of the local populace. Further, panchayats/ Self Help
blosQ vykok] iapk;rksa @Lo;a lgk;rk lewgksa vkSj muosQ lnL;ksa dks Groups and their members are involved for advocating
xfrfofèk;ksa osQ ykHk dh laLrqfr djus gsrq lfEefyr fd;k tkrk gS the benefits of the activities which results in better
ftlosQ ifj.kkeLo:i xfrfofèk;ka@ mRiknksa dh csgrj Lohdk;Zrk cu acceptability of the activities/ products. The involvement
of the local organizations helps in ensuring the success of
tkrh gSA LFkkuh; laxBuksa dh Hkkxhnkjh ,sls dk;ZØeksa dh liQyrk
such programs and helps in facilitating long term positive
lqfuf'pr djus esa enn djrh gS vkSj lekt esa nh?kZdkfyd ldkjkRed changes in the society.
cnyko ykus esa enn djrh gSA
Principle IX: Businesses should engage with and provide
fl¼kar IX% dkjksckj dks vius xzkgdksa o miHkksDrkvksa osQ lkFk ftEesnkj value to their customers and consumers in a responsible
<ax ls tqM+uk pkfg, rFkk mudks egÙo nsuk pkfg,A manner

1- foÙkh; o"kZ dh lekfIr ij fdrus çfr'kr xzkgd f'kdk;rsa@ 1. What percentage of customer complaints/consumer
miHkksDrk ekeys yafcr jgs\ cases are pending as on the end of financial year?
5.23% of customer complaints are pending as at the end of
foÙkh; o"kZ 2020&21 dh lekfIr ij 5-23» f'kdk;rsa yfEcr jghaA
financial year 2020-21.
2- D;k oaQiuh mRikn osQ yscy ij LFkkuh; dkuwuksa osQ vuqlkj
vfuok;Z lwpuk osQ vfrfjDr mRikn dk vU; fooj.k Hkh çnf'kZr 2. Does the Bank display product information on the product
label, over and above what is mandated as per local laws?
djrh gS\ gk¡@ugha@ykxw [email protected];ka (vfrfjDr lwpuk) Yes/No/N.A. /Remarks(additional information)
foÙkh; mRiknksa osQ fooj.k cSad dh osclkbV ij foKkfir fd, tkrs The details of various financial products offered by the
gSa_ vkSj iSEiQysVksa ,oa czks'kjksa osQ ekè;e ls buosQ ckjs esa tkx:drk Bank are advertised on the Bank’s website; awareness
iSQykbZ tkrh gSA cSad }kjk bySDVªkWfud rFkk fçaV ehfM;k esa Hkh mRiknksa is also spread via pamphlets and brochures. Bank also
osQ foKkiu fn, tkrs gSaA isQlcqd] fV~oVj vkSj fyaDMbu] ;wV~;wc tSls advertises its products via print, electronic and social
media. It maintains an active presence on various social
fofHk lks'ky ehfM;k eapksa ij Hkh cSad us viuh mifLFkfr ntZ dh gS] media platforms such as Facebook, Twitter, LinkedIn and
tgk¡ cSad }kjk miyCèk djk, tk jgs mRiknksa o lsokvksa dh fo'ks"krkvksa Youtube which effectively advertise various features of the
dks çHkkoh <ax ls çnf'kZr fd;k tkrk gSA products and services offered by the Bank.

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3- D;k xr 5 o"kZksa osQ nkSjku fdlh Hkh fgrèkkjd }kjk cSad osQ 3. Is there any case filed by any stakeholder against the
fo#¼ vuqfpr O;kikj i¼fr;ksa] xSj ftEesnkjkuk foKkiu rFkk@ Bank regarding unfair trade practices, irresponsible
advertising and/or anti-competitive behaviour during
vFkok çfrLièkZk&jksèkh O;ogkj osQ lacaèk esa nk;j fd;k x;k dksbZ the last five years and pending as at the end of financial
ekeyk foÙkh; o"kZ osQ var rd yafcr jgk\ ;fn ,slk gS rks year. If so, provide details thereof, in about 50 words
yxHkx 50 'kCnksa esa bldk fooj.k nsaA or so.

bl Js.kh osQ rgr rhu ekeys yafcr gSaA ,d ekeyk jkT; vk;ksx Under this category, three cases are pending. One case
enqjS] jk‘ªh; miHkksDrk iQksje (yqfèk;kuk) vkSj iatkc jkT; miHkksDrk each is pending before State Commission Madurai,
National Consumer Forum (Ludhiana) and Punjab State
fookn fuokj.k vk;ksx osQ le{k ,d&,d ekeyk yafcr gSA ;s ekeys Consumer Dispute Redressal Commission. These cases
vkdfLed ns;rk osQ varxZr vkrs gSa vkSj cSad budh frekgh leh{kk fall under contingent liability and Bank is reviewing them
dj jgk gSA quarterly.

4- D;k vkidh oaQiuh us dksbZ miHkksDrk loZs{k.k@miHkksDrk larqf‘ 4. Did your Bank carry out any consumer survey/
ço`fÙk dk fo'ys"k.k fd;k gS\ consumer satisfaction trends?

cSad vius xzkgdksa dh larqf‘ dks vR;fèkd çkFkfedrk nsrk gS vkSj The Bank gives utmost priority to the satisfaction of its
customers and as an ongoing process, tries to measure
,d lrr çfØ;k osQ :i esa] fofHk laidZ fcanqvksa vkSj fofHk rjhdksa the satisfaction level of its customers transacting banking
osQ ekè;e ls cSafoaQx ysu&nsu djus okys vius xzkgdksa dh larqf‘ business through various touch points and various
osQ Lrj osQ vkadyu dk ç;kl djrk gSA cSad us xzkgdksa dks mudh modes. The Bank has put in place an online Centralised
f'kdk;r ntZ djus] ;fn dksbZ gks] vkSj vkWuykbu viuh f'kdk;rksa dh Grievance Redressal Management System (CGRMS) to
fLFkfr irk djus osQ fy, ,d vkWuykbu osQaæhÑr f'kdk;r fuokj.k enable the customers to lodge their grievances, if any, and
track the status of their complaints online, complainant
çcaèku ç.kkyh (lhthvkj,e,l) dks viuk;k gS] f'kdk;rdrZk viuh can also submit their feedback on the resolution of his/
f'kdk;r osQ lekèkku ij viuh çfrfØ;k Hkh ntZ dj ldrs gSaA blosQ her grievance. Besides, customers can also register their
vykok] xzkgd cSad osQ laidZ osQaæksa esa Vsyh cSafoaQx lsok osQ ekè;e ls grievances through Tele Banking Service with the Contact
viuh f'kdk;rsa ntZ dj ldrs gSa] tks 24x7 vkèkkj ij dk;Z djrs gSA Centers of the Bank, which are functioning on 24 x 7 basis.

cSad] çèkku dk;Zky; esa mPp Lrjh; lfefr] cksMZ dh xzkgd lsok The Bank also invites nominated customers representative
lfefr vkSj xzkgd lsok ij LFkk;h lfefr dh =kSekfld cSBdksa esa from different segments in the quarterly meetings of
Customer Service Committee of Board & Standing
fofHk {ks=kksa ls ukfer xzkgd çfrfufèk;ksa dks cSad@'kk•kvksa }kjk çnku Committee on Customer Service, a high-level committees
dh tk jgh lsok dh xq.koÙkk ij mudh çfrfØ;k çkIr djus osQ fy, at Head Office, to have their feedback on the quality of
vkeaf=kr djrk gSA xzkgd lsok dh xq.koÙkk esa lqèkkj djus osQ fy, service being rendered by the Bank/Branches. Monthly
çfrfØ;k@lq>ko çkIr djus osQ fy, çR;sd ekg esa 10 osa fnu (;fn meetings with customers are also being conducted in
vodk'k gks rks vxys fnu) lHkh 'kk•kvksa esa xzkgdksa osQ lkFk ekfld all the Branches on 10th Day (if holiday then next day) in
every month to obtain feedback/suggestions for making
cSBosQa Hkh dh tk jgh gSaA improvement in the quality of customer service. 
cSad vius xzkgdksa ls lsok dh xq.koÙkk] viuh 'kk•kvksa osQ ifjos'k The Bank is also obtaining feedback from customers
vkfn osQ ckjs esa vius laidZ osQaæksa osQ ekè;e ls vkmVckmaM dkWfyax about quality of service, ambience of branches, etc. by
dj iQhMcSd çkIr djrk gSA conducting surveys and making outbound calls through
Contact Centers.

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çcU/ funs'kd ,oa lhbZvks dk lans'k MANAGING DIRECTOR & CEO MESSAGE

eq>s fo- o- 21 osQ fy,] tks la;ksxo'k gekjs cSad dk 126oka LFkkiuk o"kZ Hkh It gives me immense satisfaction to place before you the
Corporate Social Responsibility (CSR) report of PNB for the
Fkk] ih,uch dh dkWikZsjsV lkekftd mÙkjnkf;Ro (lh,lvkj) fjiksVZ vkiosQ
FY 21, which coincided with our 126th Foundation Year. The
le{k çLrqr djrs gq, vikj larqf‘ gks jgh gSA lh,lvkj fjiksVZ] leh{kkèkhu CSR Report brings out progress made by the Bank in the area
vofèk osQ nkSjku dkWikZsjsV lkekftd mÙkjnkf;Ro osQ {ks=k esa cSad }kjk dh xbZ of Corporate Social Responsibility during the period under
çxfr dks n'kZkrh gSA review.
eSa mu lHkh fgrèkkjdksa osQ çfr viuh gkfnZd laosnuk O;Dr djrk gwa ftUgksaus I extend my deep condolences to all the stakeholders who lost
dksfoM &19 egkekjh osQ dkj.k vius fç;tuksa dks •ks fn;k vkSj blls ihfM+r their loved ones and suffered under the impact of Covid-19
gq,A ih,uch esa ge] vko';drk dh bl ?kM+h esa lcosQ lkFk oaQèks ls oaQèkk pandemic. We at PNB, stand shoulder to shoulder with everyone
in their hours of need.
feykdj •M+s gSaA
Our CSR initiatives this year were more focused towards Health
egkekjh osQ pyrs bl o"kZ gekjh lh,lvkj xfrfofèk;k¡ LokLF; vkSj LoPNrk and Hygiene due to ongoing pandemic while we continued
dh vksj eq[; :i ls osQafær Fkha] tcfd geus fofHk Lo&jkstxkj ;kstukvksa to sustain our efforts towards catalyzing development and
osQ foÙkiks"k.k }kjk fodkl dks mRçsfjr djus vkSj xjhch mUewyu osQ vius removal of poverty by funding various self-employment
ç;klksa dks tkjh j•kA schemes.

cSad dh] cksMZ }kjk vuqeksfnr ,d lh,lvkj uhfr gS tks ¶lekt dks okil Bank has a CSR Policy approved by the Board which is guided
nsuk** osQ fl¼kar }kjk funZsf'kr gSA bl lh,lvkj uhfr esa lk{kjrk dk çlkj] by the tenet of “Giving back to the society”. The policy covers a
host of aspects under CSR such as spreading literacy, financial
èkekZFkZ VªLVksa dks foÙkh; lgk;rk] LoPNrk vkSj LokLF; dks c<+kok nsuk] lekt
support to charitable trusts, promoting hygiene & health,
osQ xjhc rcdksa dks lg;ksx djuk] fofHk vLirkyksa@LowQyksa dh lgk;rk djuk supporting marginalized sections of the society, aiding various
vkfn tSls dbZ igyqvksa dks 'kkfey fd;k x;k gSA hospitals/schools, etc.
cSad xzkeh.k vkSj vèkZ&'kgjh {ks=kksa esa çpfyr lkekftd vkSj i;Zkoj.kh; eqíksa Bank is sensitive to societal and environmental issues prevalent in
osQ çfr laosnu'khy gS] vkSj ge viuh lh,lvkj igyksa osQ ekè;e ls bu rural and semi-urban areas, and we are meaningfully contributing
{ks=kksa osQ fodkl esa lkFkZd ;ksxnku ns jgs gSaA to development in these areas through our CSR initiatives.

xzkeh.k vkSj vèkZ&'kgjh {ks=kksa esa ckfydkvksa dh f'k{kk dks c<+kok nsus osQ fy,] To promote Girls’ education in rural and semi-urban areas, Bank
also launched a scheme named PNB Ladli, under which Bank
cSad us ih,uch ykMyh uked ,d ;kstuk Hkh 'kq: dh gS] ftlosQ rgr cSad provides scholarship to meritorious girl child. This year Bank has
esèkkoh ckfydkvksa dks Nk=ko`fÙk çnku djrk gSA bl o"kZ cSad us bl ;kstuk adopted 329 girl child of which 20 girls are from the river island
osQ rgr f'k{kk esa lg;ksx djus dh çfrKk osQ lkFk 329 ckfydkvksa dks xksn of Majuli in Assam with a pledge to support their education under
fy;k gS] ftuesa ls 20 Nk=kk,a vle osQ ektqyh unh }hi ls gSaA the scheme.

ih,uch fdlku ckyd f'k{kk çksRlkgu ;kstuk osQ rgr] Ñf"k mèkkjdrkZvksa Under PNB Kisan Balak Shiksha Protsahan Yojana, financial
assistance was provided to the students of agricultural borrowers
(NksVs vkSj lhekar fdlkuksa] dk'rdkjksa] ekSf•d iV~Vsnkjksa vkSj •sfrgj etnwjksa (comprising of small and marginal farmers, tenant farmers, oral
lfgr) osQ Nk=kksa dks foÙkh; lgk;rk çnku dh xbZA lessees and agricultural labourers).

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LFkkuh; leqnk;ksa osQ fy, LFkkfir dbZ çf'k{k.k laLFkku] LFkkuh; leqnk;ksa] A number of training institutes set up for local communities
iapk;rksa] xSj ljdkjh laxBuksa vkSj lw{e foÙkiks"kdksa dh lfØ; Hkkxhnkjh are being run with the active involvement of local chapters,
osQ lkFk pyk, tk jgs gSaA cSad us nks VªLV vFkZkr~ ih,uch 'krkCnh xzkeh.k Panchayats, NGOs and micro-financiers. Bank has also set up
fodkl VªLV (ih,uch lhvkjMhVh) vkSj ih,uch fdlku dY;k.k VªLV two trusts i.e. PNB Centenary Rural Development Trust (PNB
CRDT) and PNB Farmers’ Welfare Trust (PNB FWT). Under
(ih,uch ,iQMCY;wVh) Hkh LFkkfir fd, gSaA buosQ rRokoèkku esa] lekt
their aegis, Bank is running 12 Farmers’ Training Centres
osQ oafpr oxkZsa dks rduhdh dkS'ky çnku djus vkSj mUgsa vkRefuHkZj (FTCs), 75 Rural Self Employment Institutes (RSETIs) and 2
cukus osQ fy, cSad 12 Ñ"kd çf'k{k.k osQaæ (,iQVhlh)] 75 xzkeh.k Rural Development Centres for providing technical skills to the
Lojkstxkj laLFkku (vkj,lbZVhvkbZ) vkSj 2 xzkeh.k fodkl osQaæ pyk underprivileged strata of the society and making them self-
jgk gSA dependent.
ih,uch fodkl ;kstuk esa] lh,lvkj iaQM osQ ekè;e ls fofHk dY;k.k@ In PNB VIKAS YOJANA, 295 villages were covered under the
fodklkRed xfrfofèk;ksa osQ tfj, lexz fodkl osQ fy, o"kZ osQ nkSjku 126 scheme with 126 new villages adopted during the year for holistic
u, xkaoksa dks xksn ysus osQ lkFk 295 xkaoksa dks bl ;kstuk osQ rgr doj development through various welfare/developmental activities
fd;k x;k FkkA through CSR fund.

o"kZ osQ nkSjku% During the year:

• Distributed face masks and sanitizers in more than 662
• dksfoM&19 osQ çlkj dks jksdus osQ fy, 662 ls vfèkd ftyksa esa isQl
Districts to prevent spread of Covid19.
ekLd vkSj lSfuVkbt+j forfjr fd, x,A
• Donated Ambulances, Mobile Dental Van and Emergency
• fpfdRlh; lgk;rk osQ fy, ,Ecqysal] eksckby MsaVy oSu vkSj vehicle for medical assistance.
vkikrdkyhu okgu nku fd,A
• Bank contributed to “PM CARES Fund” on behalf of
• cSad us xzkgdksa dks ^fMftVy viuk,a* vfHk;ku osQ ekè;e ls fMftVy customers by encouraging them for digital channel adoption
pSuy viukus osQ fy, çksRlkfgr djosQ xzkgdksa dh vksj ls ¶ih,e through ‘Digital Apnayen’ campaign.
osQ;lZ iaQM** esa ;ksxnku fn;kA • ‘Gram Sampark Abhiyan’ was launched on the occasion of
• fMftVy] ØsfMV] lkekftd lqj{kk vkSj foÙkh; lk{kjrk osQ çeq• fo"k; 151st birth Anniversary of Mahatma Gandhi with key theme
osQ lkFk egkRek xkaèkh dh 151oha t;arh osQ volj ij ^xzke laidZ of Digital, Credit, Social Security and Financial Literacy.
vfHk;ku* 'kq: fd;k x;kA 29]000$f'kfoj vk;ksftr fd, x, vkSj 11 29,000+ camps were held and connected with 11 Lakh+
yk•$xzkgdksa ls laidZ fd;k x;kA customers.
• Donation to Chief Minister’s relief fund to support relief
• jkT; ljdkjksa dh jkgr igyksa dk leFkZu djrs gq, eq[;ea=kh jkgr dks"k
initiatives by the State Governments.
esa nku fn;k x;kA
PNB Prerna, an association of wives of the Senior Officials
¶ih,uch çsj.kk¸ cSad osQ ofj’ inkfèkdkfj;ksa dh ifRu;ksa vkSj ofj’ efgyk and senior lady Officials of the Bank carried forward the CSR
vfèkdkfj;ksa dh ,d laLFkk gS] tks cSad osQ lh,lvkj ,tsaMs dks liQyrkiwoZd agenda of the Bank successfully. PNB Prerna has been taking
vkxs c<+k jgh gSaA ih,uch çsj.kk] lja{k.k osQ {ks=k esa ifj;kstukvksa ij dke up projects in the field of conservation like tree plantation drives,
dj jgh gS tSls_ o`{kkjksi.k vfHk;ku] cky dY;k.k vkSj f'k{kkA leh{kkèkhu Child welfare and Education. During the period under review,
vofèk osQ nkSjku] ih,uch çsj.kk us gsYi,t bafM;k] fnYyh dkmafly vkWiQ PNB Prerna was involved in providing financial assistance to
pkbYM osyisQ;j vkSj vFkZ lsfo;lZ iQkmaMs'ku dks foÙkh; lgk;rk çnku djus HelpAge India, Delhi Council of Child Welfare and Earth Saviours
esa viuk lg;ksx fn;kA foundation.

cSad ftEesnkjh ysus esa] lacaèkksa dks xgjk djus vkSj gekjs lHkh fgrèkkjdksa vFkZkr The Bank believes in growing responsibly, deepening relationships
and engagement with all our stakeholders viz. our employees, our
gekjs deZpkfj;ksa] gekjs xzkgdksa] gekjs 'ks;jèkkjdksa vkSj lexz :i ls iwjs lekt
customers, our shareholders and the society as a whole. Going
osQ lkFk tqM+ko esa fo'okl djrk gSA vkxs c<+rs gq,] ge csgrj lekt cukus forward, we will continue to support the society by way of active
osQ y{; okys dk;ZØeksa esa lfØ; Hkkxhnkjh osQ ekè;e ls lekt dks lg;ksx participation in programmes aimed at creating a better society. We
nsuk tkjh j•saxsA ge bl rjg ls O;olk; djuk tkjh j•saxs tks lkekftd vkSj will continue to conduct business in a manner that is sensitive to
i;Zkoj.kh; eqíksa osQ çfr laosnu'khy gksA societal and environmental issues.

var esa] eSa mu lHkh yksxksa osQ çfr viuk gkfnZd èkU;okn O;Dr djuk pkgrk In the end, I would like to express my sincere thanks to all those
gwa ftUgksaus o"kZ osQ nkSjku dkWiksZjsV lkekftd mÙkjnkf;Ro dks liQy cukus esa who contributed towards making Corporate Social Responsibility
a success during the year.
viuk egRoiw.kZ ;ksxnku fn;kA

(lh,p- ,l- ,l- efYydktqZu jko) (CH. S. S. Mallikarjuna Rao)

çca/ funs'kd ,oa lhbZvks Managing Director & CEO

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dkWikZsjsV lkekftd mÙkjnkf;Ro fjiksVZ Corporate Social Responsibility Report

2020&21 2020-21
iatkc uS'kuy cSad dk dkWiZksjsV lkekftd mÙkjnkf;Ro n`f‘dks.k Punjab National Bank’s Corporate Social Responsibility Approach

1- iatkc uS'kuy cSad dkWikZsjsV lkekftd mÙkjnkf;Ro (lh,lvkj) dks 1. Punjab National Bank views Corporate Social
Responsibility (CSR) as a commitment to operate in an
vius fgrèkkjdksa tSls fuos'kdksa] xzkgdksa] deZpkfj;ksa] O;kolkf;d
economically, socially and environmentally sustainable
Hkkxhnkj] LFkkuh; leqnk;ksa] cM+s iSekus ij i;kZoj.k vkSj lekt osQ manner, while recognizing the interests of its stakeholders
fgrksa dh igpku djrs le; vkfFkZd] lkekftd vkSj i;kZoj.kh; :i such as investors, customers, employees, business
ls fLFkjrk ls lapkfyr djus dh çfrc¼rk vkSj lekt osQ thou partners, local communities, the environment and society
dh xq.koÙkk esa ;ksxnku osQ :i esa ns•rk gSA bl j.kuhfr osQ osQaæ esa at large and contribute to the quality of life of society. At the
oSf'od Lrj ij thoar leqnk; osQ fueZk.k osQ çfr gekjs cSad dh vVwV heart of this strategy is our bank’s unwavering commitment
to build vibrant communities across our global footprints.
çfrc¼rk gSA ;g çfrc¼rk laLFkkuksa esa gekjs fuos'k vkSj nh?kZdkfyd This commitment comes to life through our investment
:i esa lkekftd fodkl esa lgk;rk vkSj o`f¼ gsrq dk;ZØeksa ls in institutions and programmes to support and enhance
vkrh gSA foÙkh; o"kZ 2020&21 osQ nkSjku] tc iwjh nqfu;k Hk;adj community development in a sustainable fashion. During
dksfoM&19 egkekjh ls xzLr gqbZ] rc lh,lvkj xfrfofèk;ksa dk è;ku F.Y. 2020-21, as the whole world was suffering from deadly
jk‘ª dh LokLF; lsokvksa dks lqèkkjus dh vksj vkdf"kZr fd;k x;kA COVID-19 pandemic, focus of CSR activities was towards
improving health services of the nation. Bank contributed
cSad us chekjh dk lkeuk djus osQ fy, fofHk jkgr mik;ksa tSls
towards various relief measures like Distribution of food
•kn~; iSosQVksa] ekLd ,oa lSfuVkbtj] xzkeh.k {ks=kksa esa ,Ecqysal] esfMdy packets, Masks and sanitizers, ambulances in rural areas,
midj.kksa dk forj.k dj viuk ;ksxnku fn;kA medical equipments to counter the disease.
2 O;olk; j.kuhfr osQ lkFk lh,lvkj dh voèkkj.kkvksa dks ,dhÑr 2. To integrate the concept of CSR with Business Strategy,
djus osQ fy,] cSad fuEufyf•r opuc¼rk,a djrk gS% the Bank makes the following commitments:

2-1 fLFkjrk 2.1 Sustainability

ih,uch ifjorZu dk ,d mRçsjd cuus dk bjknk j•rk gS tks orZeku PNB intends to be a catalyst for change that benefits
vkSj Hkfo"; dh ihf<+;ksa dks ykHkkfUor djsxkA gekjs eq[; O;olk; esa present and future generations. Sustainability is an integral
vkSj mlls vkxs fLFkjrk ih,uch dh xfrfofèk;ksa dk ,d vfHk vax part of PNB's activities – in our core business and beyond.
gSA bl çdkj] ge vius lHkh fgrèkkjdksa] lekt vkSj i;Zkoj.k osQ Thus, we believe in being responsible to all our stake
fy, ftEesnkj gksus esa fo'okl djrs gSaA holders, society and the environment.

2-2 dkWikZsjsV LosPNk 2.2 Corporate Volunteering

“Giving back to the society” is the prime motive behind
gekjh lh,lvkj xfrfofèk;ksa dk eq[; mís'; ¶lekt dks okil
our CSR activities. The message that we give to our staff
nsuk¸ gSA lh,lvkj osQ ckjs esa ge vius deZpkfj;ksa dks tks lans'k
regarding CSR is that whatever we do today will have an
nsrs gSa] og ;g gS fd vkt ge tks oqQN Hkh djsaxs] mldk vlj
impact on future generations. Thus we undertake CSR
vkus okyh ihf<++;ksa ij iM+sxkA bl çdkj ge LVkiQ lnL;ksa dh iw.kZ
activities with full participation of staff members and
Hkkxhnkjh vkSj LFkkuh; vkcknh dh Hkkxhnkjh osQ lkFk lh,lvkj
participation of local populace.
xfrfofèk;ka djrs gSaA
2.3 Social Investments
2-3 lkekftd fuos'k
Being a socially responsible organization, we contribute
lkekftd :i ls ftEesnkj laxBu gksus osQ ukrs] ge Ñ"kd çf'k{k.k
to society through Farmers Training Centers & Rural Self
osQaæ vkSj xzkeh.k Lojkstxkj vkSj çf'k{k.k laLFkku] tks Øe'k% ih,uch Employment & Training Institutes which come under the
fdlku dY;k.k U;kl rFkk ih,uch 'krkCnh xzkeh.k fodkl U;kl dh ambit of PNB Farmers Welfare Trust & PNB Centenary Rural
ifjfèk osQ varxZr vkrs gSa] foÙkh; lk{kjrk vkSj ½.k ijke'kZ osQaæ] Development Trust respectively, Financial Literacy & Credit
ih,uch çsj.kk vkSj vU; ,slh igyksa osQ ekè;e ls lekt esa ;ksxnku Counselling Centres, PNB Prerna and other such initiatives.
djrs gSaA ge oafpr leqnk;ksa dks f'k{kk vkSj dkS'ky fodkl dk;ZØeksa We help the underprivileged communities to overcome
osQ ekè;e ls csjkstxkjh vkSj xjhch dks nwj djus vkSj muosQ Hkfo"; unemployment and poverty and shape their own future
dks vkdkj nsus esa enn djrs gSaA bu lHkh igyksa dks lkekftd fuos'k through education and skill development programmes. All
osQ :i esa ekuk tkrk gSA these initiatives are considered as social investment.

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fdlku çf'k{k.k osQaæ (FTCs)% cSad us 12 fdlku çf'k{k.k osQUæksa dh Farmers Training Centres (FTCs): Bank has established 12
LFkkiuk dh gSA ,iQVhlh Ñf"k ,oa lEcfUèkr xfrfofèk;ksa ij fu%'kqYd Farmers Training Centres. The FTCs are providing free of
çf'k{k.k çnku djrs gSaA bu çf'k{k.k osQaæksa dks fdlkuksa osQ •srksa esa cost training on agriculture & allied activities. These Training
e`nk ijh{k.k lqfoèkkvksa okyh eksckby oSu vkSj fdlkuksa dks lwpukRed Centres have been equipped with the Mobile Van having
ohfM;ks fDyi osQ n`';&JO; çn'kZu osQ fy, ,ybZMh ls ySl fd;k Soil testing facilities at the farmers’ fields and LED for audio
x;k gSA foÙk o"kZ 2020&21 osQ nkSjku cSad us blosQ rgr 385-18 yk• visual display of informative video clips to the farmers. The
#i;s •pZ fd,A Bank spent Rs 385.18 Lakh under this during FY 2020-21.
PNB Ladli: Scheme is meant for popularization of
ih,uch ykMyh% ;g ;kstuk xzkeh.k@vèkZ'kgjh {ks=k dh ckfydkvksa
education among girls of Rural /Semi urban area. During
osQ chp f'k{kk dks yksdfç; cukus osQ fy, gSA foÙkh; o"kZ
F.Y. 2020-21, Rs. 3.42 lakhs was distributed among 329
2020&21 osQ nkSjku] 329 Nk=kkvksa osQ chp #- 3-42 yk• dk
girl students.
forj.k fd;k x;kA
Rural Self Employment Training Institutes (RSETIs):
xzkeh.k Lojkstxkj çf'k{k.k laLFkku (RSETIs)% Hkkjr esa 75 There are 75 RSETIs (under aegis of MoRD) and 2 Rural
vkj,lbZVhvkbZ (xzkeh.k fodkl ea=kky; osQ rRokoèkku esa) vkSj 2 Development Centres (PNB initiatives) are operating in India
xzkeh.k fodkl osQaæ (ih,uch dh igysa) dk;Zjr gSa tks xzkeh.k vkcknh which are engaged in providing training to rural population
vkSj muosQ ifjokjksa dks Lojkstxkj mn~;e@jkstxkj osQ fy, dkS'ky mÂ;u and their families for skill upgradation to undertake self-
osQ fy, çf'k{k.k çnku djrs gSaA foÙk o"kZ 2020&21 osQ nkSjku] bu employment ventures/Jobs. During the FY2020-21, 32,567
osQaæksa esa 32]567 O;fDr;ksa dks çf'kf{kr fd;k x;k] ftuesa ls 17]975 persons were trained in these centers out of which 17,975
chih,y ifjokjksa ls Fks vkSj 25]148 efgyk,a FkhaA belong to BPL families and 25,148 were women.

ih,uch fodkl ;kstuk% cSad dh ih,uch fodkl ;kstuk uked PNB VIKAS YOJANA: Bank has a scheme titled PNB VIKAS
YOJANA under which villages are adopted for their holistic
,d ;kstuk gS ftlosQ rgr lh,lvkj iaQM osQ ekè;e ls fofHkÂ
development through various welfare/developmental
dY;k.k@fodklkRed xfrfofèk;ksa osQ rgr lexz fodkl osQ fy,
activities through the CSR Fund. During FY 2020-21, 126
xkaoksa dks xksn fy;k gSA foÙk o"kZ 2020&21 osQ nkSjku] ekStwnk 169 new villages were added to existing 169 villages thus
xkaoksa esa 126 u, xkao tksM+s x,] ftlls xkaoksa dh la[;k c<+dj increasing tally of villages to 295.
295 gks xbZA
Special Initiative During FY 2020-21
foÙk o"kZ 2020&21 osQ nkSjku fo'ks"k igy
Gram Sampark Abhiyan
xzke laidZ vfHk;ku
The Punjab National Bank launched “Gram Sampark
iatkc uS'kuy cSad us egkRek xkaèkh dh 151oha t;arh osQ volj Abhiyan”, a nation-wide Financial Inclusion and Literacy
ij jk‘ªO;kih foÙkh; lekos'ku vkSj lk{kjrk vfHk;ku ¶xzke laidZ Campaign on the occasion of the 151st birth anniversary
vfHk;ku** 'kq: fd;kA of Mahatma Gandhi.

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¶xzke laidZ vfHk;ku** 'kqHkkjaHk dk;ZØe osQ nkSjku ck,a ls nk,a Jh fot; nqcs] MkW- vkj- osQ- ;nqoa'kh dk;Zikyd funs'kd] Jh ujsaæ flag rksej]
ekuuh; Ñf"k ,oa fdlku dY;k.k] xzkeh.k fodkl vkSj •kn~; çlaLdj.k mn~;ksx ea=kh rFkk Jh lh,p- ,l- ,l- efYydktZqu jko] ,eMh ,oa lhbZvksA
From left to right Sh. Vijay Dube, Dr. R. K. Yaduvanshi ED, Sh. Narendra Singh Tomar, Hon’ble Minister of Agriculture &
Farmers Welfare, Rural Development and Food Processing Industries and Sh. CH. S. S. Mallikarjuna Rao, MD & CEO during
“Gram Sampark Abhiyan” launch event .

;g vfHk;ku 02 vDVwcj] 2020 dks egkRek xkaèkh dh t;arh osQ It was launched on October 02, 2020 on the occasion of
volj ij ykWUp fd;k x;k Fkk vkSj ;g osQaæ ljdkj osQ vkRefuHkZj Birth Anniversary of Mahatma Gandhi and was centred
Hkkjr ;kstuk osQ fgLls osQ :i esa pkj çeq• fo"k;ksa & fMftVy] ½.k] around four key themes - Digital, Credit, Social Security
lkekftd lqj{kk vkSj foÙkh; lk{kjrk ij osQafær FkkA vfHk;ku vofèk and Financial Literacy - as part of Atma Nirbhar Bharat idea
of the Central Government. During the campaign period,
osQ nkSjku] 31-12-2020 rd 29000$f'kfoj vk;ksftr fd, x, vkSj
29000+ camps were held and connected with 11 lakh+
11 yk•+ xzkgdksa dks tksM+k x;kA
customers by 31.12.2020.

eaMy dk;kZy; gSnjkckn dh Vhe }kjk fnukad 26-11-2020 dks fej;kyxqMk (xzke xqjZkiqxqMse) esa xzke laidZ vfHk;ku lHkk dk vk;kstu fd;k x;kA
Gram Sampark Abhiyan Sabha being conducted at Miryalguda (Village Gurrapugudem) on 26.11.2020 by CO Hyderabad Team.

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2-4 LokLF; 2.4 Health

ge bl fopkj dk iqjtksj leFkZu djrs gSa fd LoLFk okrkoj.k] LoLFk We strongly endorse the view that healthy mind and healthy
eu vkSj LoLFk 'kjhj] lekt vkSj jkԻ osQ lexz fodkl osQ fy, body in a healthy environment is essential for overall growth
vko';d gSaA bl gsrq] ge ,sls {ks=kksa esa fuos'k djrs gSa tks bl rjg dh of society and the nation. Thus, we invest in areas that
o`f¼ dks c<+kok nsrs gSaA o"kZ 2020&21 osQ nkSjku] cSad us dksfoM&19 facilitate such enhancements. During the year 2020-21,
egkekjh dh fLFkfr osQ chp deZpkfj;ksa dh lfØ; Hkkxhnkjh osQ lkFk the Bank has undertaken CSR activities with the active
lh,lvkj xfrfofèk;ka lapkfyr dhA involvement of staff amid COVID-19 pandemic situation.
During F.Y. 2020-21, PNB Parivar successfully carried
foÙk o"kZ 2020&21 osQ nkSjku] ih,uch ifjokj us dksjksuk ok;jl osQ
out All India CSR campaign against COVID-19 in three
fo#¼ yM+kbZ esa cgknqjh ls dk;Z djus okys ÚaVykbu dk;ZdrkZvksa dk
phases in their respective regions by helping needy,
leFkZu djus okyh xfrfofèk;ksa osQ lkFk&lkFk t:jreanksa] o`¼ yksxksa
old age people along with activities supporting frontline
dh lgk;rk djosQ vius&vius {ks=kksa esa rhu pj.kksa esa lh,lvkj igy workers acting bravely in fight against coronavirus.
dks liQyrkiwoZd iw.kZ fd;kA
1st phase of the campaign:
vfHk;ku dk igyk pj.k%
In July 2020, the Bank launched its first nationwide CSR
tqykbZ 2020 esa] cSad us c<+rh egkekjh ls mRi pqukSfr;ksa vkSj tksf•eksa campaign with resolution to fight the spread of COVID-19,
dks jksdus osQ fy, Hkkjr ljdkj osQ O;kid ç;klksa osQ lkFk dksfoM&19 accompanying the Government of India’s extensive efforts
osQ çlkj ls yM+us osQ ladYi osQ lkFk viuk igyk jk‘ªO;kih lh,lvkj to contain challenges and risks posed by the growing
vfHk;ku 'kq: fd;kA geus ns'k Hkj osQ t:jrean yksxksa dks dksfoM&19 pandemic. We distributed relief materials like face masks
ls yM+us esa lgk;rk djus osQ fy, 662 ls vfèkd ftyksa esa isQl ekLd and sanitizers in more than 662 districts to the needy people
across the country to help them fight against COVID-19.
vkSj lSfuVkbt+j tSlh jkgr lkexzh forfjr dhA

fueZk.k Hkou ubZ fnYyh ls vf•y Hkkjrh; lh,lvkj vfHk;ku osQ 'kqHkkjaHk osQ nkSjku ck,a ls nk,a
MkW- vkj- osQ- ;nqoa'kh] dk;Zikyd funs'kd] Jh lh,p- ,l- ,l- efYydktZqu jko] ,eMh ,oa lhbZvks]
MkW- g"kZoèkZu] ekuuh; foKku vkSj çkS|ksfxdh ea=kh] LokLF; vkSj ifjokj dY;k.k ea=kh vkSj i`Foh foKku ea=khA
From left to right Dr. R. K. Yaduvanshi ED, CH. S. S. Mallikarjuna Rao, MD & CEO,
Dr. Harsh Vardhan, Hon’ble Minister of science and technology, Minister of health and family welfare and
Minister of Earth Sciences on Launch of All India CSR Campaign from Nirman Bhavan New Delhi.

vfHk;ku dk nwljk pj.k% 2nd phase of the campaign:

20 vxLr] 2020 dks vfHk;ku osQ nwljs pj.k dh 'kq#vkr ih,uch On 20th August, 2020 the 2nd phase of the campaign
began with PNB employees distributing masks and
osQ deZpkfj;ksa }kjk ns'k Hkj esa vapy dk;kZy;ksa fnYyh] ve`rlj]
sanitizers across the country by Zonal offices Delhi,
y•uÅ] mÙkj esa xq#xzke] nf{k.k esa gSnjkckn] mÙkj&iwoZ esa xqokgkVh] Amritsar, Lucknow , Gurugram in North, Hyderabad in
if'pe esa vgenkckn] eè; Hkkjr esa jk;iqj vkSj Hkksiky }kjk ekLd South, Guwahati in North-East, Ahmedabad in West,
vkSj lSfuVkbtj forfjr djus osQ lkFk gqbZA Raipur and Bhopal in Central India.

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cSad osQ jk‘ªO;kih vfHk;ku osQ fgLls osQ :i esa ekLd vkSj lSfuVkbt+j forj.k dk;ZØe esa lqJh jhVk tqustk] eaMy çeq•] fglkjA
Ms. Rita Juneja, CH Hisar in Mask and sanitizer distribution programme as part of Bank’s Nation-wide campaign.

ekLd vkSj lSfuVkbt+j forj.k dk;ZØe esa nk,a ls Jh ,e- lh- HkV~V mi egkçcaèkd] vapy dk;kZy;] fnYyh]
Jh jkts'k osQfM;k] mi lh,iQvks eksgu esfoaQl fyfeVsM] Jh jktho caly eaMy çeq•] xkft;kcknA
From Right Mr M.C. Bhatt DGM Zonal office Delhi, Mr Rajesh Kedia, Dy CFO Mohan Mekins Ltd,
Mr. Rajeev Bansal Circle Head Ghaziabad in Mask and sanitizer distribution programme.

dksfoM&19 jksdFkke xfrfofèk;ksa osQ vius lkekftd lekos'k dks O;kid As part of the commitment to widen its social inclusion
cukus dh çfrc¼rk osQ fgLls osQ :i esa] cSad us Hkkjr osQ igys leqnk; of COVID-19 prevention activities, Bank also joined
vkèkkfjr laxBu] geliQ+j VªLV osQ lkFk gkFk feyk;k vkSj eqacbZ {ks=k esa hands with Humsafar Trust, India’s first community based
,ythchVh lnL;ksa dks isQl ekLd vkSj lSfuVkbt+j forfjr fd,A organization and distributed face masks and sanitizers to
the LGBT members in Mumbai region.

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cSad osQ dk;Zikyd funs'kdx.k Jh lat; oqQekj (ck,a ls nwljs)] MkW- jkts'k oqQekj ;nqoa'kh (ck,a ls rhljs) vkSj Jh fot; nqcs (lcls nk,a)
çèkku dk;kZy;] }kjdk] ubZ fnYyh esa lqfoèkk çcaèku LVkiQ (lcls ck,a) dks dksfoM&19 jksdFkke lkexzh forfjr djrs gq,A
The Executive Directors of the Bank, Sh. Sanjay kumar (2nd to Left) , Dr. Rajesh Kumar Yaduvanshi ( 3rd to Left) and
Sh. Vijay Dube (Extreme Right) distributing COVID-19 prevention materials to the facility management staff (Extreme Left)
at Head office, Dwarka, New Delhi.
vfHk;ku dk rhljk pj.k% 3rd phase of the campaign:

jkԻO;kih lh,lvkj vfHk;ku dk rhljk vkSj vafre pj.k 25 flracj] The 3rd and last phase of the Nationwide CSR campaign
2020 dks 'kq: fd;k x;k Fkk] iwjs Hkkjr esa viuh xzkeh.k vkSj was commenced on 25th September,2020 which was
vèkZ&'kgjh 'kk•kvksa osQ ekè;e ls fdlkuksa dks lEeku nsus osQ fy, titled ‘Jai Jawan Jai Kisan’ to honour the farmers through
bldk 'kh"kZd ^t; toku t; fdlku* j•k x;k FkkA its rural and semi-urban branches across India.

LokLF; osQ varxZr vU; igysa% Other Initiatives under Health:

blosQ vykok] viuh lh,lvkj çfrc¼rkvksa osQ rgr] cSad us 26- Further, under its CSR commitments, Bank contributed an
10-2020 dks fnYyh fLFkr HkkÅjko nsojl lsok U;kl VªLV dks ,d Emergency Vehicle to Bhaorao Deoras Sewa Nyas Trust
vkikrdkyhu okgu çnku fd;k] ftldk mi;ksx t:jreanksa vkSj oafpr situated in Delhi on 26.10.2020 to be used for carrying
needy and patients from disadvantaged background to
leqnk;ksa osQ jksfx;ksa dks ,El vLirky] ubZ fnYyh esa ys tkus osQ fy,
AIIMS Hospital, New Delhi.
fd;k tk,xkA

Nk;kfp=k 1% cSad osQ laln ekxZ dk;kZy; esa lh,lvkj dk;ZØe osQ nkSjku ck,a ls nk,a% Jh fot; nqcs] dk;Zikyd funs'kd] ih,uch] Jh jkgqy flag]
lfpo vkSj çcaèk VªLVh] HkkÅjko nsojl lsok U;kl] MkW- g"kZoèkZu] ekuuh; osQaæh; LokLF; vkSj ifjokj dY;k.k] foKku vkSj çkSn~;ksfxdh vkSj
i`Foh foKku ea=kh] Jh lh,p- ,l- ,l- efYydktZqu jko] ,eMh ,oa lhbZvks] ih,uchA
Pic 1: Left to Right: Sh Vijay Dube, ED PNB, Sh Rahul Singh ,Secretary & Managing Trustee, Bhaorao Deoras Sewa Nyas, 
Dr. Harsh Vardhan, Honorable Union Minister for Health and Family Welfare, Science and Technology and Earth Sciences,
CH. S.S. Mallikarjuna Rao, MD & CEO, PNB during a CSR event at Parliament Street Office.

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lkFk gh] ih,uch us cSad dh lh,lvkj igy osQ fgLls osQ :i esa Also, PNB honoured Indian Army by contributing fully
thih,l VªSfoaQx] bu&gkml ,Dl&js osQ lkFk iwjh rjg ls okrkuqowQfyr air conditioned Mobile Dental Treatment Van with GPS
eksckby MsaVy VªhVesaV oSu çnku dj Hkkjrh; lsuk dks lEekfur tracking, in-house x-ray as part of the CSR initiative of the
fd;kA Bank.

Jh vk'kqrks"k pkSèkjh] vapy çeq•] gSnjkckn (nk,a ls rhljs) us ysfÝVusaV tujy , v#.k (chp esa) okbZ,l,e ,l,e oh,l,e thvkslh]
nf{k.k Hkkjr {ks=k dks ,vkslh esa vkeZh dkWyst vkWiQ MsaVy lkbalst (,lhMh,l) floaQnjkckn osQ fy, lekjksg esa eksckby MsaVy oSu lkSaihA
Sh Ashutosh Choudhary, ZM Hyderabad (3rd from Right) handed-over the Mobile dental van to Lt. Gen. A Arun ( centre)
YSM SM VSM GOC, Dakshin Bharat Area in a Ceremony at AOC, for Army College of Dental Sciences (ACDS) Secunderabad.

MsaVy oSu dk mi;ksx LowQyksa] vukFkky;ksa] o`¼kJeksa] ofj’ ukxfjdksa vkSj xzkeh.kksa dks nar fpfdRlk lsok,a çnku djus osQ fy,
fd;k tk,xkA MsaVy oSu dk bLrseky eqag osQ oSQalj dh jksdFkke] f'k{kk vkSj tkap osQ fy, Hkh fd;k tk,xkA
The dental van is to be used for providing the dental services to the schools, orphanages, old age homes,
senior citizens and villagers. The Dental Van would also be used for oral cancer prevention, education and screening.

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• xzkeh.k {ks=kksa osQ ljdkjh vLirkyksa esa ,Ecqysal dk ;ksxnku • Contribution of Ambulances to Government Hospitals
in Rural Areas
lrdZrk tkx:drk lIrkg] 2020 osQ fgLls osQ :i esa cSad us xzkeh.k
{ks=k osQ vLirkyksa esa ,Ecqysal çnku dhA As Part of Vigilance Awareness Week 2020, Bank contributed
Ambulances to Hospitals in Rural Areas.
vapy dk;Zky;] ve`rlj%
Zonal Office Amritsar:

cSad dh ,d lh,lvkj xfrfofèk osQ rgr Jh vksadkjthr flag] vapy çeq•] ve`rlj (ck,a ls nwljs) Jh vkjvkj lsBh] ljdkjh flfoy ltZu]
ve`rlj vkSj Jh xqjçhr flag •Sjk (vkbZ,,l)] Mh,e] ve`rlj (nk,a ls ikaposa) dks jktlkalh osQ xzkeh.k {ks=k osQ fy, ,Ecqysal lkSairs gq,A
Sh. Onkarjeet Singh, ZM, Amritsar (2nd from left) handing over Ambulance to Sh. RR Sethi, Govt. civil surgeon, Amritsar and
Sh. Gurpreet Singh Khaira (IAS), DM, Amritsar (5th from right) for Rural area of Rajasansi in a CSR Activity of the Bank.

vapy dk;Zky;] Hkksiky% ZO Bhopal:

lh,lvkj igy osQ rgr eè; çns'k osQ iapk;r ,oa xzkeh.k fodkl ea=kh] Jh egsaæ flag fllksfn;k dks
,Ecqysal lkSairs gq, vapy dk;kZy; Hkksiky osQ vfèkdkjhx.kA
ZO Bhopal Officials Handing over Ambulance to Sh. Mahender Singh Sisodia, Panchayat &
Rural Development Minister, Madhya Pradesh as part of its CSR Initiative.

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vapy dk;Zky;] psÂbZ% ZO Chennai:

Jh eksgEen edlwn vyh (lcls ck,a)] mi egkçcaèkd] eaMy çeq•] psÂbZ nf{k.k] MkW- ts- jkèkkÑ".ku] vkbZ,,l (ck,a ls nwljs)]
eq[; lfpo (LokLF;)] rfeyukMq ljdkj dks viuh lh,lvkj igy osQ fgLls osQ :i esa ,Ecqysal lkSairs gq,A
Sh Mohd. Maqsood Ali (extreme Left), DGM, CH, Chennai South Handing over Ambulance to Dr. J. Radhakrishan,
IAS (2nd from Left), Principal Secretary (Health), Govt. of Tamil Nadu as part of its CSR Initiative.

2-5 gfjr igy 2.5 Green Initiatives

ge Hkkjr ljdkj }kjk 'kq: fd, x, ^oSQp n jsu* fe'ku osQ ekè;e We are making efforts for rainwater harvesting in existing
ls ekStwnk bekjrksa esa o"kkZ ty lap;u osQ fy, ç;kl dj jgs gSa vkSj buildings and encourage environment friendly new
constructions and spreading awareness through our
i;kZoj.k osQ vuqowQy u, fuekZ.k dks çksRlkfgr dj jgs gSa vkSj vius
various social-media channels among masses through
fofHk lks'ky ehfM;k pSuyksa osQ ekè;e ls yksxksa osQ chp tkx:drk
‘Catch The Rain’ Mission initiated by Govt. of India.
iSQyk jgs gSaA iwjs Hkkjr esa ljdkj }kjk yxk, x, dksfoM&19 çfrcaèkksa
Various other green initiatives like Tree plantations could
osQ dkj.k o`{kkjksi.k tSlh dbZ vU; gfjr igy çHkkoh <ax ls ugha dh not be performed effectively due to Government imposed
tk ldhaA COVID-19 restrictions throughout India.
2-6 lg;ksx 2.6 Collaboration
cSad LFkkuh; ,tsafl;ksa osQ lkFk tqM+k gS rkfd LFkkuh; t:jrksa vkSj The Bank engages with local agencies so as to offer
vko';drkvksa osQ vuqlkj lqfoèkk,a çnku dh tk losQaA ge csgrj facilities as per the local needs and requirements.
igqap osQ fy, LFkkuh; yksxksa osQ lkFk fctusl dkWjsLiksaMsaV vkSj fctusl We are working closely with local people as Business
iSQflfyVsVj osQ :i esa dke dj jgs gSaA cSad csgrj Lohdk;Zrk dh Correspondents and Business Facilitators for improved
lqfoèkk osQ fy, LFkkuh; iapk;rksa@Lo;a lgk;rk lewgksa osQ lkFk Hkh reach. The Bank also collaborates with local Panchayats
lg;ksx djrk gS vkSj LFkkuh; yksxksa dh vko';drkvksa osQ vuqlkj / Self Help groups for facilitating better acceptability and
devise products as per requirements of local populace.
mRikn rS;kj djrk gSA LFkkuh; laxBuksa osQ lkFk gekjs xBtksM+ ;g
Our alliances with local organizations help ensure that we
lqfuf'pr djus esa enn djrs gSa fd ge ,sls dk;ZØeksa dk leFkZu
are supporting programs that are most likely to succeed
dj jgs gSa ftuosQ liQy gksus dh lcls vfèkd laHkkouk gS vkSj
and facilitate long term positive change.
nh?kZdkfyd ldkjkRed ifjorZu dh lqfoèkk çnku djrs gSaA
2.7 Promotion of Sports
2-7 •syksa dks c<+kok
Bank is continuously promoting our National Sport
cSad gekjs jk‘ªh; •sy vFkkZr gkWdh dks fujarj c<+kok ns jgk gSA vçSy Hockey. In April 2004, the Bank formed its Senior
2004 esa] cSad us viuh ofj’ gkWdh Vhe dk xBu fd;kA ofj’ Hockey team.The senior players are employees of the
f•ykM+h cSad osQ deZpkjh gSaA Bank.

is'ksoj dkS'ky fodflr djus osQ fy, cSad f•ykfM+;ksa dks lHkh jln Bank provides all logistics support and infrastructure
lgk;rk vkSj cqfu;knh <kapk lqfoèkk,a çnku djrk gSA gkWdh Vhe osQ facilities to the players for developing professional skills.

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ofj’ f•ykfM+;ksa dks •sy fdV] vkgkj HkÙkk] dksp] vkgkj fo'ks"kK] Senior Hockey team players are provided with playing
fiQft;ksFksjsfiLV dh lsok,a] ,LVªks ViQZ xzkmaM] chek vkfn çnku fd, kit, diet allowance, coach, dietician, physiotherapist’s
tkrs gSaA services, astro turf ground, insurance etc.
During the year 2020-21, due to COVID-19 restrictions,
o"kZ 2020&21 osQ nkSjku] dksfoM&19 çfrcaèkksa osQ dkj.k] dksbZ VwuZkesaV
there were no tournaments organised.
vk;ksftr ugha fd;k x;k FkkA
Bank also supported Ms. Shivangi Sarma, outstanding
cSad us lqJh f'kokaxh 'kekZ] mÙkj&iwoZ {ks=k dh mRÑ‘ rSjkd dks Hkh swimmer from North-East region with Monthly stipend of
:10]000@& (nl gtkj #i;s ek=k) osQ ekfld Nk=ko`fÙk vkSj fLofeax 10000/- (Ten thousand rupees only) and swimming suit.
lwV osQ lkFk lg;ksx fn;kA
2.8 Other CSR Initiatives
2-8 vU; lh,lvkj igy
A. PNB Prerna, an association of the spouses of the senior
,- ih,uch çsj.kk] cSad osQ ofj’ vfèkdkfj;ksa osQ thoulkfFk;ksa osQ officials of the Bank as well as senior lady officials of the
lkFk&lkFk cSad dh ofj’ efgyk vfèkdkfj;ksa dh ,d laLFkk] cSad Bank is performing a vital role in undertaking/ showcasing/
dh lh,lvkj xfrfofèk;ksa dks 'kq: djus@çnf'kZr djus@c<+kok nsus esa promoting the Bank’s CSR activities. The prime objective
egRoiw.kZ Hkwfedk fuHkk jgh gSA bl laLFkk dk eq[; mís'; cSad dh of the Association is to support the Corporate Social
dkWikZsjsV lkekftd mÙkjnkf;Ro osQ igyksa dk leFkZu djuk gSA Responsibility initiatives of the Bank.

Jherh tkudh efYydktZqu jko&vè;{kk (ih,uch çsj.kk) vkSj Jherh laxhrk oqQekj] Jherh vatuk nqcs ,oa
Jherh ehjk nsoh&mikè;{kk,a] ih,uch çsj.kk] ih,uch çsj.kk }kjk vk;ksftr lh,lvkj xfrfofèk esa dksfoM&19 osQ fy,
jkgr mik;ksa osQ fy, vFkZ lsfo;lZ iQkmaMs'ku dks 1-00 yk• #i;s dh foÙkh; lgk;rk çnku djrs gq,A
Smt. Janaki Mallikarjuna Rao –President (PNB Prerna) and Smt. Sangeeta Kumar, Smt. Anjana Dube,
Mrs. Meera Devi-Vice Presidents, PNB Prerna giving financial aid of Rs. 1.00 Lakh to “The Earth Saviours Foundation”
for relief measures for COVID-19 in a CSR activity organized by PNB Prerna.

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Jherh tkudh efYydktZqu jko&vè;{kk (nk,a ls nwljh) vkSj Jherh laxhrk oqQekj] mikè;{kk (lcls nk,a)] ih,uch çsj.kk]
varjjk‘ªh; efgyk fnol osQ miy{; esa vk;ksftr ,d lh,lvkj xfrfofèk esa Fkk; foaQxMe de iQkmaMs'ku dks lsusVjh iSM osafMax e'khu]
bysfDVªd balhujsVj vkSj flykbZ e'khu çnku djrs gq,A
Smt. Janaki Mallikarjuna Rao –President (2nd From Right) and Smt. Sangeeta kumar, Vice President (extreme right),
PNB Prerna providing Sanitary Pad Vending machines, electric incinerators and sewing machines to “Thy Kingdom Come
Foundation” in a CSR activity organized to commemorate International Women’s Day.

ch- ih,e&osQ;lZ esa ;ksxnku% B. Contribution to PM-Cares:

cSad us 74osa Lora=krk fnol ij ¶fMftVy viuk,a** uke ls ,d Bank had launched an innovative digital campaign, named
as “DIGITAL APNAYEN,” on the 74th Independence Day,
vfHkuo fMftVy vfHk;ku 'kq: fd;k Fkk] tks foÙkh; lsok foHkkx]
which is in line with the Department of Financial Services,
foÙk ea=kky;] Hkkjr ljdkj osQ fn'kkfunZs'kksa osQ vuq:i gS] tks çfrf’r Ministry of Finance, GOI guidelines encouraging digital
fMftVy bafM;k igy osQ rgr fMftVy cSafoaQx dks çksRlkfgr djrk banking under the coveted Digital India Initiative. Punjab
gSA iatkc uS'kuy cSad fMftVy IysViQkWeZ ij cksfMZax ij çR;sd xzkgd National Bank committed to contribute Rs. 5.00 towards
dh vksj ls ih,e osQ;lZ iaQM esa 5-00 #i;s dk ;ksxnku djus osQ fy, the PM CARES Fund on behalf of each customer on
çfrc¼ gSA boarding on Digital Platform.

Jh lh,p- ,l- ,l- efYydktZqu jko] ,eMh ,oa lhbZvks (nk,a) Jh nsck'kh"k ikaMk] lfpo] foÙkh; lsok,a foHkkx] foÙk ea=kky;]
Hkkjr ljdkj dks iwoZ esa fn, 40]14]140@& #i;s osQ ;ksxnku osQ vykok 3]53]78]890@& dh jkf'k dk psd lkSairs gq,A
Sh. CH. S. S. Mallikarjuna Rao, MD & CEO (Right) handing over cheque of amount Rs. 3,53,78,890/- in addition to Rs. 40,14,140/-
contributed earlier to Sh. Debasish Panda, Secretary, Department of Financial Services, Ministry of Finance, Government of India.

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lh- jkT; ljdkjksa dks ;ksxnku% C. Contribution to State Governments:

cSad us viuh fujarj lh,lvkj igy osQ fgLls osQ :i esa fofHkUu Bank as part of its continuous CSR initiatives, contributed
jkT; ljdkjksa dks muosQ jkgr mik;ksa esa lgk;rk ds fy, ;ksxnku to different State Governments to support their relief
initiatives.
fn;kA

ck,a ls nk,a% Jh lokZuan lksuksoky] ekuuh; eq[;ea=kh] vle] lh,lvkj osQ rgr ck<+ jkgr mik;ksa osQ fy, Jh f'ko 'kadj flag]
vapy çeq•] lg;ksx jkf'k çkIr djrs gq,A
Left to Right: Sh. Sarbananda Sonowal, Hon’ble Chief Minister of Assam receiving contribution amount from
Sh. Shio Shankar Singh, Zonal Head, Guwahati for Flood Relief measures under CSR.

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cklsy III osQ varxZr LrEHk 3 çdVhdj.k& 31-03-2021

cklsy III osQ varxZr LrEHk 3 çdVhdj.k (lesfdr vkèkkj ij vkSj egRoiw.kZ vuqikr ,dy vkèkkj ij) &31-03-2021
Hkkjrh; fjtoZ cSad osQ fn'kkfunZs'kkuqlkj 31-03-2021 dks lekIr o"kZ osQ fy, cklsy III (lesfdr vkèkkj ij vkSj egRoiw.kZ vuqikr vFkZkr iwath] ,uih, vkSj
mn~;ksxokj çdVhdj.k ,dy vkèkkj ij) ÚseodZ osQ varxZr LrEHk 3 dk çdVhdj.k cSad dh osclkbZV ij vyx ls çnf'kZr fd;k x;k gSA foLr`r C;kSjs osQ
fy, Ñi;k gekjh osclkbZV % www.pnbindia.in > Investor info > Financials > Current Financial year 2020-2021 ns•saA
bl •.M esa fuEufyf•r çdVhdj.k lfEefyr gS%

Ø- l- rkfydk,a fooj.k
xq.kkRed ,oa ek=kkRed çdVhdj.k
1- rkfydk DF-1 ç;ksT;rk dk nk;jk

2- rkfydk DF-2 iwath i;ZkIrrk

3- rkfydk DF-3 ½.k tksf•e% lkekU; çdVhdj.k

4- rkfydk DF-4 ½.k tksf•e% ekud n`f‘dks.k osQ vè;èkhu iksVZiQksfy;ks gsrq çdVhdj.k

5- rkfydk DF-5 ½.k tksf•e U;wuhdj.k % & ekud n`f‘dks.k gsrq çdVhdj.k

6- rkfydk DF-6 çfrHkwfrdj.k ,dLikstlZ% ekud n`f‘dks.k osQ fy, çdVhdj.k &

7- rkfydk DF-7 VªsfMax cgh esa cktkj tksf•e

8- rkfydk DF-8 ifjpkyuxr tksf•e

9- rkfydk DF-9 cSafoaQx cgh esa C;kt nj tksf•e (IRRBB)

10- rkfydk DF-10 çfri{kdkj ØsfMV tksf•e ls lEcfUèkr ,Dlikstj osQ fy, lkekU; çdVhdj.k

11- ,dy vkèkkj ij egRoiw.kZ vuqikr vFkZkr iw¡th] ,uih, rFkk mn~;ksx okj ,DLikstj

12- rkfydk DF-11 iwath dh lajpuk

13- rkfydk DF-12 iwath dh lajpuk & feyku lEcUèkh vis{kk,a

14- rkfydk DF-13 fofu;ked iwath fy•rksa dh eq[; fo'ks"krk,a

15- rkfydk DF-14 fofu;ked iwath fy•rksa dh iw.kZ 'krZsa ,oa fucUèku

16- rkfydk DF-16 bfDoVht & cSafoaQx cqd fLFkfr osQ fy, çdVhdj.k

17- rkfydk DF-17 ys•kadu vkfLr;ka cuke yhojst vuqikr ,DLikstj dh laf{kIr rqyuk 31-03-2021

18- rkfydk DF-18 yhojst vuqikr lkekU; çdVhdj.k VSEiysV

19 pyfufèk dojst vuqikr

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PILLAR 3 DISCLOSURES UNDER BASEL III - 31.03.2021

Pillar 3 Disclosures under Basel III (Consolidated Basis and Important Ratios on Solo basis) – 31.03.2021
Pillar 3 Disclosures under Basel III (Consolidated Basis and Important Ratios i.e: Capital, NPA and Industry wise Exposure on Solo
Basis.) Framework for the Year ended March 31, 2021 as per guidelines of RBI have been disclosed separately on Bank’s website.
For details, please visit our website : www.pnbindia.in > Investor info > Financials > Financial year 2020-2021.
The section contains following disclosures:-

Sl. No. Tables Particulars

Qualitative and Quantitative disclosures

1. Table DF - 1 Scope of Application

2. Table DF - 2 Capital Adequacy

3. Table DF - 3 Credit Risk: General Disclosures

4. Table DF - 4 Credit Risk: Disclosures for Portfolios Subject to the Standardized Approach

5. Table DF - 5 Credit Risk Mitigation: Disclosures for Standardized Approaches

6. Table DF - 6 Securitisation Exposures: Disclosure for Standardised Approach

7. Table DF - 7 Market Risk in Trading Book

8. Table DF - 8 Operational Risk

9. Table DF - 9 Interest Rate Risk in the Banking Book (IRRBB)

10. Table DF - 10 General Disclosure for Exposures Related to Counterparty Credit Risk

11. Important Ratios i.e Capital, NPA and Industry wise Exposure on Solo Basis

12. Table DF - 11 Composition of Capital

 13. Table DF - 12 Composition of Capital – Reconciliation Requirements

14. Table DF - 13 Main features of Regulatory Capital Instruments

15. Table DF - 14 Full Terms and Conditions of Regulatory Capital Instruments.

16. Table DF - 16 Equities – Disclosures for Banking Book Positions.

17. Table DF - 17 Summary comparison of accounting assets vs leverage ratio exposure measure 31.03.2021

18. Table DF - 18 Leverage ratio common disclosure template

19   Liquidity Coverage Ratio.

171
Annual Report

E
AG
KP
AN
BL

172
 Annual Report

173
 Annual Report

iatkc uS'kuy cSad dk 31 ekpZ] 2021 dh fLFkfr ds vuqlkj ,dy rqyu&i=k

PUNJAB NATIONAL BANK - STANDALONE BALANCE SHEET AS ON 31st MARCH,
2021
(` 000 dks NksM+ fn;k x;k gS)(`000 omitted)
fooj.k vuqlwph 31-03-2021 dks 31-03-2020 dks
Particulars Schedule As on 31.03.2021 As on 31.03.2020
iw¡th vkSj ns;rk,a
CAPITAL & LIABILITIES
iw¡th 1 20955364 13475132
Capital
vkjf{kr fuf/;k¡ vkSj vf/'ks"k 2 888417727 610099730
Reserves & Surplus
tekjkf'k;k¡ 3 11063324728 7038463206
Deposits
m/kj 4 428403107 502254292
Borrowings
vU; ns;rk,a vkSj çko/ku 5 205225232 142366757
Other Liabilities and Provisions
tksM+ TOTAL 12606326158 8306659117

vkfLr;k¡
ASSETS
udnh vkSj Hkkjrh; fjtoZ cSad ds ikl tek 'ks"k 6 439588283 383978504
Cash & Balances with Reserve Bank of India
cSadksa ds ikl tek 'ks"k vkSj ek¡x rFkk vYi lwpuk ij izkI; /u 7 673908762 375951792
Balances with Banks & Money at call & short notice
fuos'k 8 3929832540 2404656414
Investments
vfxze 9 6742300802 4718277227
Advances
vpy vkfLr;k¡ 10 110208974 72390682
Fixed Assets
vU; vkfLr;k¡ 11 710486797 351404498
Other Assets

tksM+ TOTAL 12606326158 8306659117

vkdfLed ns;rk,a 12 3832797814 2108007358

Contingent Liabilities
mxkgh fcy 404911613 280499136
Bills for Collection

izeq[k ys[kkadu uhfr;ka 17

Significant Accounting Policies
ys[kk fVIif.k;k¡ 18
Notes on Accounts
1 ls 18 rd dh vuqlwfp;k¡ ys[kksa dk vfHkUu vax gSaA
The Schedules 1 to 18 form an integral part of the Accounts.

ih ds ok".kZs; vkj ds [khph izoh.k dqekj 'kekZ

P K VARSHNEY R K KHICHI PRAVEEN KUMAR SHARMA
lgk;d egkçCkaèkd mi egkçCkaèkd EkgkçCkaèkd
ASSISTANT GENERAL MANAGER DEPUTY GENERAL MANAGER GENERAL MANAGER

Mh ds tSu
D K JAIN
eq[; egkçca/d vkSj lh,iQvks
CHIEF GENERAL MANAGER & CFO

174
 Annual Report

Lo:i dqekj lkgk fot; nqcs lat; dqekj

SWARUP KUMAR SAHA VIJAY DUBE SANJAY KUMAR
dkÕkZIkkyd funs'kd dkÕkZIkkyd funs'kd dkÕkZIkkyd funs'kd
EXECUTIVE DIRECTOR EXECUTIVE DIRECTOR EXECUTIVE DIRECTOR

lh,p- ,l-,l- efYydktZqu jko

CH. S.S. MALLIKARJUNA RAO
çca/ funs'kd ,oa eq[; dk;Zikyd vf/dkjh
MANAGING DIRECTOR & CEO

iadt tSu foosd vxzoky MkW- vk'kk HkaMkjdj xkSre xqgk

PANKAJ JAIN VIVEK AGGARWAL Dr. ASHA BHANDARKER GAUTAM GUHA
funs'kd funs'kd funs'kd funs'kd
DIRECTOR DIRECTOR DIRECTOR DIRECTOR

leku frfFk dks gekjh fjiksVZ ds vuqlkj

As per our report of even date

ÑRks ,l ,u èkou ,aM oaQiuh ,y,yih ÑRks ,e osQ vxzoky ,aM oaQiuh d`rs , tkWu eksfjl ,aM dEiuh
For S N Dhawan & Co. LLP For M K Aggarwal & Co. For A John Moris & Co.
lunh ys[kkdkj lunh ys[kkdkj lunh ys[kkdkj
Chartered Accountants Chartered Accountants Chartered Accountants
,IkQvkj,u 000050,u@,u500045 ,IkQvkj,u 001411,u ,IkQvkj,u 007220,l
FRN: 000050N/N500045 FRN: 001411N FRN:007220S

lunh ys•kdkj lqfjanj oqQekj •V~Vj lunh ys•kdkj vrqy vxzoky lunh ys•kdkj th oqQekj
CA Surinder Kr. Khattar CA Atul Aggarwal CA G Kumar
Hkkxhnkj Hkkxhnkj Hkkxhnkj
Partner Partner Partner
(lnLÕk la- 084993) (lnLÕk la- 099374) (lnLÕk la- 023082)
(M.No. 084993) (M.No. 023082)
(M.No. 099374)
LFkku % ubZ fnYyh LFkku % psUubZ
Place: New Delhi
LFkku % ubZ fnYyh
Place: New Delhi Place: Chennai

ÑRks ,l vkj xks;y ,aM oaQiuh Ñrs ih,l,eth ,aM ,lksfl,V~l

For S R Goyal & Co.
For PSMG & Associates
lunh ys[kkdkj lunh ys[kkdkj
Chartered Accountants
Chartered Accountants
,IkQvkj,u 001537lh ,IkQvkj,u 008567lh
FRN: 001537C
FRN: 008567C

lunh ys•kdkj vt; vVksfy;k

CA Ajay Atolia lunh ys•kdkj lanhi tSu
Hkkxhnkj CA Sandeep Jain
Partner Hkkxhnkj
(lnLÕk la- 077201) Partner
(M.No. 077201) (lnLÕk la- 077281)
LFkku % ubZ fnYyh (M.No. 077281)
Place: New Delhi LFkku % ubZ fnYyh
Place: New Delhi
fnukad % 04@06@2021
Date : 04/06/2021
LFkku % ubZ fnYyh
Place : New Delhi

175
 Annual Report

iatkc uS'kuy cSad dk 31 ekpZ] 2021 dks lekIr o"kZ dk ,dy ykHk o gkfu ys•k
PUNJAB NATIONAL BANK - STANDALONE PROFIT AND LOSS ACCOUNT FOR THE
YEAR ENDED 31st MARCH, 2021
(` 000 dks NksM+ fn;k x;k gS)(`000 omitted)
fooj.k vuqlwph 31.03.2021 31.03.2020
Particulars Schedule dks lekIr o"kZ dks lekIr o"kZ
Year ended Year ended
31.03.2021 31.03.2020

I. vk;
INCOME
vftZr vk; 13 807497666 538000337
Interest earned
vU; vk; 14 128118530 92741277
Other Income

tksM+ TOTAL 935616196 630741614

II. O;;
EXPENDITURE
•pZ fd;k x;k C;kt 15 502727913 363622425
Interest expended
ifjpkyu •pZ 16 203087475 119733704
Operating expenses
çko/ku vkSj vkdfLed O;; 209584621 144023541
Provisions and Contingencies

tksM+ TOTAL 915400009 627379670

III. YkkHk
PROFIT
o"kZ ds fy, 'kq¼ ykHk@(gkfu) 20216187 3361944
Net Profit/(Loss) for the year
tksM+% ykHk vkSj gkfu [kkrs esa 'ks"k fuoy 0 0
Add: Balance in Profit & Loss A/c
fofu;kstu ds fy, miyC/ ykHk 20216187 3361944
Profit available for Appropriation

IV. fofu;kstu
APPROPRIATIONS
fuEufyf[kr dks varj.k%
Transfer to:
lkafofèkd vkjf{kr fufèk;k¡ 5054047 840485
Statutory Reserves
iw¡th vkjf{kr fufèk;k¡ 10361243 2036260
Capital Reserves

176
 Annual Report

(` 000 dks NksM+ fn;k x;k gS)(`000 omitted)

fooj.k vuqlwph 31.03.2021 31.03.2020
Particulars Schedule dks lekIr o"kZ dks lekIr o"kZ
Year ended Year ended
31.03.2021 31.03.2020

jktLo ,oa vU; vkjf{kr fufèk;k¡ 0 0

Revenue & Other Reserves
fuos'k esa mrkj&p<+ko vkjf{kr fufèk 4800897 485199
Investment Fluctuation Reserve
ykHk vkSj gkfu [kkrs eas 'ks"k 0 0
Balance in Profit & Loss Account
tksM+ TOTAL 20216187 3361944

izfr 'ks;j vtZu #i;ksa esa (ewy@ßkflr)

uksfeuy oSY;w ` 2 izfr 'ks;j 2.08 0.62
Earning per Share (Rs) (Basic/Diluted)
(Nominal Value Rs.2 per share)
izeq[k ys[kkdau uhfr;k¡ 17
Significant Accounting Policies
[kkrksa ij fVIif.k;k¡ 18
Notes on Accounts
Åij mfYyf•r vuqlwfp;ka •krksa dk ,d vfHk vax gSa
Schedules mentioned above form an integral part of the accounts

ih ds ok".kZs; vkj ds [khph izoh.k dqekj 'kekZ

P K VARSHNEY R K KHICHI PRAVEEN KUMAR SHARMA
lgk;d egkçCkaèkd mi egkçCkaèkd EkgkçCkaèkd
ASSISTANT GENERAL MANAGER DEPUTY GENERAL MANAGER GENERAL MANAGER

Mh ds tSu
D K JAIN
eq[; egkçca/d vkSj lh,iQvks
CHIEF GENERAL MANAGER & CFO

Lo:i dqekj lkgk fot; nqcs lat; dqekj

SWARUP KUMAR SAHA VIJAY DUBE SANJAY KUMAR
dkÕkZIkkyd funs'kd dkÕkZIkkyd funs'kd dkÕkZIkkyd funs'kd
EXECUTIVE DIRECTOR EXECUTIVE DIRECTOR EXECUTIVE DIRECTOR

lh,p- ,l-,l- efYydktZqu jko

CH. S.S. MALLIKARJUNA RAO
çca/ funs'kd ,oa eq[; dk;Zikyd vf/dkjh
MANAGING DIRECTOR & CEO

iadt tSu foosd vxzoky MkW- vk'kk HkaMkjdj xkSre xqgk

PANKAJ JAIN VIVEK AGGARWAL Dr. ASHA BHANDARKER GAUTAM GUHA
funs'kd funs'kd funs'kd funs'kd
DIRECTOR DIRECTOR DIRECTOR DIRECTOR

177
Annual Report

leku frfFk dks gekjh fjiksVZ ds vuqlkj

As per our report of even date

ÑRks ,l ,u èkou ,aM oaQiuh ,y,yih ÑRks ,e osQ vxzoky ,aM oaQiuh d`rs , tkWu eksfjl ,aM dEiuh
For S N Dhawan & Co. LLP For M K Aggarwal & Co. For A John Moris & Co.
lunh ys[kkdkj lunh ys[kkdkj lunh ys[kkdkj
Chartered Accountants Chartered Accountants Chartered Accountants
,IkQvkj,u 000050,u@,u500045 ,IkQvkj,u 001411,u ,IkQvkj,u 007220,l
FRN: 000050N/N500045 FRN: 001411N FRN:007220S

lunh ys•kdkj lqfjanj oqQekj •V~Vj lunh ys•kdkj vrqy vxzoky lunh ys•kdkj th oqQekj
CA Surinder Kr. Khattar CA Atul Aggarwal CA G Kumar
Hkkxhnkj Hkkxhnkj Hkkxhnkj
Partner Partner Partner
(lnLÕk la- 084993) (lnLÕk la- 099374) (lnLÕk la- 023082)
(M.No. 084993) (M.No. 023082)
(M.No. 099374)
LFkku % ubZ fnYyh LFkku % psUubZ
Place: New Delhi
LFkku % ubZ fnYyh
Place: New Delhi Place: Chennai

ÑRks ,l vkj xks;y ,aM oaQiuh Ñrs ih,l,eth ,aM ,lksfl,V~l

For S R Goyal & Co.
For PSMG & Associates
lunh ys[kkdkj lunh ys[kkdkj
Chartered Accountants
Chartered Accountants
,IkQvkj,u 001537lh ,IkQvkj,u 008567lh
FRN: 001537C
FRN: 008567C

lunh ys•kdkj vt; vVksfy;k

CA Ajay Atolia lunh ys•kdkj lanhi tSu
Hkkxhnkj CA Sandeep JAIN
Partner Hkkxhnkj
(lnLÕk la- 077201) Partner
(M.No. 077201) (lnLÕk la- 077281)
LFkku % ubZ fnYyh (M.No. 077281)
Place: New Delhi LFkku % ubZ fnYyh
Place: New Delhi
fnukad % 04@06@2021
Date : 04/06/2021
LFkku % ubZ fnYyh
Place : New Delhi

178
 Annual Report

(` 000 dks NksM+ fn;k x;k gS) (`000 omitted)

fooj.k 31.03.2021 dks 31.03.2020 dks
Particulars As on 31.03.2021 As on 31.03.2020

vuqlwph&1 iw¡th
SCHEDULE 1 - CAPITAL
izkf/Ñr iw¡th
Authorised
izR;sd #-2@& ds 15]00]00]00]000 bfDoVh 'ks;j 30000000 30000000
1500,00,00,000 Equity Shares of Rs. 2 each
tkjh rFkk vfHknÙk
Issued & Subscribed
izR;sd #-2@& ds 1047]76]82]225 (fiNys o"kZ 673]75]65]988)
1047,76,82,225 (Previous year 673,75,65,988) 20955364 13475132
Equity Shares of Rs. 2 each
iznÙk
Paid Up
izR;sd #- 2@& ds 1047]76]82]225 (fiNys o"kZ 673]75]65]988) bfDoVh 'ks;j
1047,76,82,225 (Previous year 673,75,65,988) Equity Shares of 20955364 13475132
Rs.2 each
buesa 2@& #- izR;sd ds dsUnzh; ljdkj }kjk /kfjr 805]41]25]685 bfDoVh
'ks;j 'kkfey gSA
(includes equity shares of 805,41,25,685 of Rs. 2 each held
by Central Government)
dqy Total 20955364 13475132

vuqlwph&2 vkjf{kr fuf/;k¡ vkSj vf/'ks"k

SCHEDULE 2 - RESERVES & SURPLUS
I. lkafof/d vkjf{kr fuf/;k¡
Statutory Reserves
izkjfEHkd 'ks"k 94727008 95463772
Opening Balance
o"kZ ds nkSjku o`f¼* 43091361 0
Addition during the year*
tksM+sa % ykHk o gkfu fofu;kstu [kkrs ls varfjr 5054047 840486
Add :Transfer from P&L Appropriation A/c
o"kZ ds nkSjku dVkSrh 0 1577250
Deduction during the year
142872416 94727008
II. iwathxr vkjf{kr fuf/;k¡
Capital Reserves

d) iquewZY;u vkjf{kr fuf/;k¡

a) Revaluation Reserve
izkjfEHkd 'ks"k 47586916 35822289
Opening Balance
o"kZ ds nkSjku o`f¼* 23840556 12732750
Addition during the year*
o"kZ ds nkSjku dVkSrh 3430 230684
Deduction during the year
vU; vkjf{kr fuf/;ks esa varfjr 1855821 0
Transfer from other Reserve
vU; jktLo esa varj.k
1275744 737439
Transfer to Other Reserves
(lEifÙk osQ iqueZwY;u Hkkx ij ewY;ßkl osQ dkj.k)
72004119 47586916
(being depreciation on revalued portion of property)

179
 Annual Report

(` 000 dks NksM+ fn;k x;k gS) (`000 omitted)

fooj.k 31.03.2021 dks 31.03.2020 dks
Particulars As on 31.03.2021 As on 31.03.2020

[k) vU;
b) Others
izkjfEHkd 'ks"k 32177240 29634188
Opening Balance
tksM+sa % ykHk&gkfu fofu;kstu •krs ls varfjr 10361243 2036260
Add :Transfer from P&L Appropriation A/c
o"kZ ds nkSjku o`f¼* 116206327 506792
Addition during the year*
(#i;s 9268-29 djksM+ osQ lekesyu vkjf{kr fufèk lfgr )
(including Amalgamation Reserve of
Rs. 9268.29 Crore)
158744810 32177240
III. 'ks;j izhfe;e
Share Premium
izkjfEHkd 'ks"k 511885794 355242832
Opening Balance
o"kZ ds nkSjku o`f¼* 218451415 156642962
Addition during the year*
?kVk,a% lafpr gkfu;ksa dk fofu;ksx 287079182 0
Less: Appropriation of Accumulated Losses
443258027 511885794
IV. jktLo rFkk vU; izkjf{kr fuf/;ka
Revenue and other Reserves

d) fuos'k izkjf{kr fuf/

a) Investment Reserve
izkjfEHkd 'ks"k 3705193 3705193
Opening Balance
tksM+s % ykHk o gkfu fofu;kstu [kkrs ls varfjr 0 0
Add :Transfer from P&L Appropriation A/c
?kVk,a % ykHk o gkfu fofu;kstu [kkrs dks varfjr 0 0
Less: Transfer to P&L Appropriation A/c
3705193 3705193
[k) fuos'k esa ?kV&c<+ vkjf{kr fuf/
b) Investment Fluctuation Reserve
izkfEHkd 'ks"k 485199 0
Opening Balance
tksM+sa % o"kZ ds nkSjku o`f¼ 101972 0
Addition during the period*
tksM+sa % ykHk o gkfu fofu;kstu [kkrs ls varfjr 4800897 485199
Add :Transfer from P&L Appropriation A/c
?kVk,a % ykHk o gkfu fofu;kstu [kkrs dks varfjr 0 0
Less: Transfer to P&L Appropriation A/c
5388068 485199
x) fofue; ?kV&c<+ vkjf{kr fuf/
c) Exchange Fluctuation Reserve
izkfEHkd 'ks"k 4168803 3431300
Opening Balance
tksM+sa % o"kZ ds nkSjku o`f¼ 0 813353
Add :Addition during the year
?kVk,a % o"kZ ds nkSjku dVkSrh ('kq¼) 246784 75850
Less: Deduction during the year (Net)
3922019 4168803

180
 Annual Report

(` 000 dks NksM+ fn;k x;k gS) (`000 omitted)

fooj.k 31.03.2021 dks 31.03.2020 dks
Particulars As on 31.03.2021 As on 31.03.2020

?k) vk;dj vf/fu;e 1961 dh /kjk 36 (1) (viii) ds

vUrxZr fo'ks"k izkjf{kr fuf/
d) Special Reserve under Sec.36(1) (viii) of Income
Tax Act, 1961
izkfEHkd 'ks"k 14636600 14636600
Opening Balance
vU; izkjf{kr fuf/;kas ls varfjr 0 0
Transferred from Other Reserves
o"kZ ds nkSjku o`f¼ 18050000 0
Addition during the year*
32686600 14636600
M) vU; vkjf{kr fuf/
e) Other Reserve
izkjfEHkd 'ks"k 0 0
Opening Balance
o"kZ ds nkSjku o`f¼* 36547552 6925312
Addition during the year*
?kVk,a % o"kZ ds nkSjku vkgj.k 10131000 7662751
Less: Withdrawal during the year
tksMs+a % iquewZY;u izkjf{kr fuf/;ksa ls varfjr 1275744 737439
Add: Transfer from Revaluation Reserves
?kVk,a % iqueZwY;kadu vkjf{kr fufèk esa varj.k 1855821 0
Less: Transfer to Revaluation Reserve
?kVk,a % CykWd [kkrksa ds fy, Hkqxrku 0 0
Less: Payment for blocked accounts
25836475 0
V. ykHk&gkfu [kkrs esa 'ks"k
Balance in Profit & Loss Account
izkjfEHkd 'ks"k -99273023 -99273023
Opening Balance
o"kZ ds nkSjku o`f¼* -187806159 0
Addition during the year*
?kVk,a % 'ks;j çhfe;e ls fofu;ksx 287079182 0 0 -99273023
Less: Appropriation from Share Premium

I, II, III, IV and V dk tksM+

888417727 610099730
Total of I, II, III, IV and V

*fjtoZ esa tksM+@dVkSrh esa lekesyu dh frfFk osQ vuqlkj varfjrh cSadksa dh 'ks"k jkf'k 'kkfey gSA
*Addition/deduction in Reserves includes balances of transferee banks as at date of amalgamation.

vuqlwph 3&tekjkf'k;k¡
SCHEDULE 3 - DEPOSITS
I. ek¡x tek jkf'k;k¡
Demand Deposits
(i) cSadksa ls
23054098 18431176
From Banks
(ii) vU; ls
732408393 438713302
From Others
755462491 457144478
II. cpr cSad tek jkf'k;k¡
4172367720 2567601188
Savings Bank Deposits

III. eh;knh tek jkf'k;k

Term Deposits

181
 Annual Report

(` 000 dks NksM+ fn;k x;k gS) (`000 omitted)

fooj.k 31.03.2021 dks 31.03.2020 dks
Particulars As on 31.03.2021 As on 31.03.2020

d- (i) cSadksa ls
291604434 288390024
A. From Banks
(ii) vU; ls
From Others 5843890083 3725327516
6135494517 4013717540
I, II o III dk tksM+ Total I, II & III 11063324728 7038463206

[k. (i) Hkkjr esa fLFkr 'kk[kkvksa dh tek jkf'k;ka

10833350640 6864930077
B. Deposits of branches in India
(ii) Hkkjr ls ckgj fLFkfr 'kk[kkvksa dh tek jkf'k;k¡
229974088 173533129
Deposits of branches outside India

[k I o II dk tksM Total B (i) & (ii) 11063324728 7038463206

vuqlwph 4& m/kj jkf'k;k¡
SCHEDULE 4 - BORROWINGS
I. Hkkjr esa m/kj jkf'k;k¡
Borrowings in India
(i) Hkkjrh; fjtoZ cSad ls
0 188250000
Reserve Bank of India
(ii) vU; cSadksa ls
41588257 58498524
Other Banks
(iii) vU; laLFkkvksa vkSj ,tasfl;ksa ls
74503456 30060934
Other Institutions and Agencies
(iv) xSj&tekurh ekspuh; ckW.M
Unsecured Redeemable Bonds
d) Vh;j&I ck.M (csfe;knh ½.k fy[kr) 60450000 52500000
Tier-I Bonds (Perpetual Debt Instruments)
[k) vij Vh;j& II ck.M 0 5000000
Upper Tier-II Bonds
x) Vh;j& II iw¡th ds fy, v/huLFk ½.k 161140000 65000000
Subordinate debts for Tier II Capital
?k) nh?kkZof/ bUizQkLVªDpj ckW.M 28000000 249590000 28000000 150500000
Long term infrastructure bonds

II. Hkkjr ls ckgj m/kj jkf'k;k¡

62721394 74944834
Borrowings outside India

I o II dk tksM+ Total of I, II 428403107 502254292

mi;qZDr I ,oa II esa 'kkfey izfrHkwr m/kj 48679368 188250000

Secured Borrowings included in I & II above

vuqlwph 5& vU; ns;rk,a vkSj izko/ku

SCHEDULE 5 - OTHER LIABILITIES AND PROVISIONS
I. ns; fcy
32084096 18119064
Bills Payable
II. var% dk;kZy; lek;kstu ('kq¼)
4303779 15441
Inter-Office adjustments(net)
III. mifpr C;kt
26425325 15534796
Interest accrued
IV. vkLFkfxr dj ns;rk ('kq¼)
0 0
Deferred Tax Liability (Net)
V. vU; (izko/kuksa lfgr)
142412032 108697456
Others (including Provisions)

I, II, III, IV, V dk tksM+ Total of I, II, III, IV, V 205225232 142366757

182
 Annual Report

(` 000 dks NksM+ fn;k x;k gS) (`000 omitted)

fooj.k 31.03.2021 dks 31.03.2020 dks
Particulars As on 31.03.2021 As on 31.03.2020

vuqlwph 6& udnh vkSj Hkkjrh; fj”koZ cSad ds ikl 'ks"k

SCHEDULE 6 - CASH AND BALANCES WITH RESERVE BANK OF INDIA

I. gkFk esa udnh (fons'kh eqnzk djsalh uksVksa lfgr) 34780165 27461724
Cash in hand (including foreign currency notes)
II. Hkkjrh; fj”koZ cSad ds ikl 'ks"k
Balance with Reserve Bank of India
pkyw [kkrs esa 404808118 356516780
In Current Account
vU; [kkrksa esa 0 0
In other Account

I, II dk tksM+ Total of I, II 439588283 383978504

vuqlwph 7& cSadksa ds ikl 'ks"k rFkk ekax vkSj vYi lwpuk ij izfrns; jkf'k
SCHEDULE 7- BALANCES WITH BANKS & MONEY AT CALL & SHORT NOTICE
I. Hkkjr esa
In India
(i) cSadksa ds ikl tek 'ks"k
Balances with Banks
d) pkyw [kkrksa esa 7355186 1761661
a) In Current Accounts
[k) vU; tek [kkrksa esa 70858849 81136778
b) In Other Deposit Accounts
78214035 82898439
(ii) ek¡x vkSj vYi lwpuk ij izfrns; jkf'k
Money at Call and Short Notice
d) cSadksa ds ikl 0 0
a) with Banks
[k) vU; laLFkkvksa ds ikl 275000000 200000000
b) with Other Institutions
275000000 200000000

dqy Total 353214035 282898439

II. Hkkjr ls ckgj

Outside India

(i) cSadksa ds ikl tek 'ks"k

Balances with Banks
d) pkyw [kkrksa esa 72042153 17151419
a) In Current Accounts
[k) vU; tek [kkrksa esa 248652574 75901934
b) In Other Deposit Accounts
320694727 93053353

(ii) ek¡x vkSj vYi lwpuk ij izfrns; jkf'k

0 0
Money at Call & Short Notice

dqy Total 320694727 93053353

I vkSj II dk lexz tksM+ Grand Total of I, II 673908762 375951792

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fooj.k 31.03.2021 dks 31.03.2020 dks
Particulars As on 31.03.2021 As on 31.03.2020

vuqlwph 8 & fuos'k

SCHEDULE 8 - INVESTMENTS

I. Hkkjr esa fuos'k % ldy 3947222162 2365054225

Investments in India : Gross
?kVk,a % ewY;ßkl ds fy, izko/ku 68314265 32794688
Less: Provision for Depreciation

Hkkjr esa 'kq¼ fuos'k 3878907897 2332259537

Net Investment in India

(i) ljdkjh izfrHkwfr;ka 3437719753 2035593755

Government Securities
(ii) vU; vuqeksfnr izfrHkwfr;ka 1500 842231
Other Approved Securities
(iii) 'ks;j 41323329 29216181
Shares
(iv) fMcsapj vkSj ck.M 343184615 208122135
Debentures and Bonds
(v) lgk;d vkSj@;k la;qDr mn~;e (çk;ksftr laLFkkuksa lfgr)
Subsidiaries and/or joint ventures 16002802 6320487
(including sponsored institutions )
(vi) vU; 40675898 52164748
Others
(fofHkUu E;wpqvy iQaM o okf.kfT;d i=k vkfn esa)
Various Mutual Funds & Commercial Papers etc.

I dk tksM+ TOTAL of I 3878907897 2332259537

II. Hkkjr lss ckgj fuos'k % ldy 54524907 72487675

Investments Outside India : Gross
?kVk,¡ % ewY;Þkl ds fy, izko/ku 3600264 90798
Less: Provision for depreciation
Hkkjr ls ckgj 'kq¼ fuos'k 50924643 72396877
Net Investments outside India

(i) LFkkuh; izkf/dj.kksa lfgr ljdkjh izfrHkwfr;ka 12418643 18136138

Govt. securities including local authorities
(ii) fons'k esa lgk;d vkSj@vFkok la;qDr m|e 20772800 24188677
Subsidiary and / or Joint ventures abroad
(iii) vU; 17733200 30072062
Others

II dk tksM+ TOTAL of II 50924643 72396877

I o II dk lexz tksM+ GRAND TOTAL of I, II 3929832540 2404656414

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fooj.k 31.03.2021 dks 31.03.2020 dks
Particulars As on 31.03.2021 As on 31.03.2020

vuqlwph 9& vfxze

SCHEDULE 9 - ADVANCES

d (i) [kjhns vkSj Hkquk;s x;s fcy

6009528 4460651
A Bills purchased and discounted
(ii) udn m/kj] vksojMªkÝV vkSj ek¡x ij ns; ½.k
4102805755 3115806803
Cash Credits, Overdrafts & Loans repayable on demand
(iii) eh;knh ½.k
2633485519 1598009773
Term Loans

tksM+ Total 6742300802 4718277227

[k (i) ewrZ vkfLr;ksa }kjk izfrHkwr

B (blesa cgh ½.kksa ij fn, x, vfxze 'kkfey gSa)
5246084802 3636652675
Secured by tangible assets
(Includes advances against Book Debts)
(ii) cSad@ljdkj dh xkajfV;ksa }kjk izfrHkwr
157798152 35769607
Covered by Bank/Government guarantees
(iii) vizfrHkwr
1338417848 1045854945
Unsecured

tksM+ Total 6742300802 4718277227

x (I) Hkkjr esa vfxze

C (I) Advances in India

(i) izkFkfedrk {ks=k

2434427997 1539924301
Priority Sector
(ii) lkoZtfud {ks=k
1459717623 899300129
Public Sector
(iii) cSad
494 45927
Banks
(iv) vU;
2658628871 2085795144
Others

tksM+ Total 6552774985 4525065501

x (II) Hkkjr ls ckgj vfxze

C (II) Advances outside India
(i) cSadks ls izkIr
85729498 66894807
Due from Banks
(ii) vU; ls izkI;
Due from Others
(d) [kjhns vkSj Hkquk;s x;s fcy
201205 13116
Bills Purchased & Discounted
([k) lkewfgd ½.k
42865484 18272238
Syndicated Loans
(x) vU;
60729630 108031565
Others

tksM+ Total 189525817 193211726

I, II lexz tksM+ GRAND TOTAL ( Total of I & II ) 6742300802 4718277227

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fooj.k 31.03.2021 dks 31.03.2020 dks
Particulars As on 31.03.2021 As on 31.03.2020

vuqlwph 10& vpy vkfLr;k¡

SCHEDULE 10 - FIXED ASSETS

d ewrZ vkfLr;k¡
A TANGIBLE ASSETS
I. ifjlj
Premises
fiNys o"kZ dh 31 ekpZ dh ykxr@ewY;kadu ij 67964794 55338806
At cost / valuation as on 31st March of the preceding year
tksM+s% o"kZ ds nkSjku iquewZY;kadu 1336662 12732750
Add: Revaluation during the year
vof/ ds nkSjku tksM+* 37550100 0
Addition during the period*

106851556 68071556
o"kZ ds nkSjku dVkSrh 223891 106762
Deduction during the year

106627665 67964794

vc rd ewY;Þkl (iquewZY;kfdr jkf'k lfgr) 16238110 7710517

Depreciation to date (Including on revalued amount )
90389555 60254277
II. vU; vpy vkfLr;k¡ (iQuhZpj vkSj fiQDLpj lfgr)
Other Fixed Assets (Including Furniture & Fixtures)
fiNys o"kZ dh 31 ekpZ dh ykxr ij 48612467 47552951
At cost as on 31st March of the preceding year
o"kZ ds nkSjku o`f¼* 62350805 4018135
Addition during the period*

110963272 51571086

o"kZ ds nkSjku dVkSrh 0 2958619

Deduction during the period

110963272 48612467

vc rd ewY;kÞkl 94304121 37783419

Depreciation to date
16659151 10829048

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fooj.k 31.03.2021 dks 31.03.2020 dks
Particulars As on 31.03.2021 As on 31.03.2020

III iV~Vsokyh vkfLr;k¡

Leased Assets
fiNys o"kZ dh 31 ekpZ dh ykxr ij 252386 252386
At cost as on 31st March of the preceding year

252386 252386

o"kZ ds nkSjku tksM+@lek;kstu 0 0

Addition/adjustment during the year
o"kZ ds nkSjku dVkSrh 0 0
Deduction during the year

252386 252386
vc rd ifj'kks/u@iV~Vs dk lek;kstu 252386 252386
Amortisation / lease adjustment to date
0 0
I, II, III dk tksM+ Total of I, II, III 107048706 71083325

[k vewrZ vkfLr;k¡
B INTANGIBLE ASSETS

dEI;wVj lkWÝVos;j
Computer Software
fiNys o"kZ dh 31 ekpZ dh ykxr ij 6218875 5726045
At cost as on 31st March of the preceding year

o"kZ ds nkSjku tksM+* 6365115 492830

Addition during the period*

12583990 6218875

o"kZ ds nkSjku dVkSrh 0 0

Deduction during the year

12583990 6218875

vkt rd ifj'kksf/r 9423722 4911518

Amortised to date

tksM+ Total 3160268 1307357

lexz tksM+ (d + [k) 110208974 72390682

GRAND TOTAL (A+B)
*tksM+ esa lekesyu dh frfFk osQ vuqlkj varfjrh cSadksa osQ 'ks"k 'kkfey gSa
*Addition includes balances of transferee banks as at date of amalgamation.

187
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fooj.k 31.03.2021 dks 31.03.2020 dks
Particulars As on 31.03.2021 As on 31.03.2020

vuqlwph 11&vU; vkfLr;k¡

SCHEDULE 11 - OTHER ASSETS

I. mifpr C;kt 79447838 51072317

Interest accrued
II. vfxze vnk fd;k xk;k dj@lzksr ij dkVk x;k dj 97917830 34414930
Tax paid in advance / tax deducted at source
III. ys[ku&lkexzh vkSj LVkEi 101897 91164
Stationery and stamps
IV. nkoksa ds fuiVku esa izkIr xSj&cSafdx vkfLr;ka 502137 540838
Non-banking assets acquired in satisfaction of claims
V. vkLFkfxr dj vkfLr;k¡ ('kq¼) 270542011 199618999
Deferred tax asset (net)
VI. vU; 261975084 65666250
Others

I, II, III, IV, V, VI dk tksM+

710486797 351404498
Total of I, II, III, IV, V, VI

vuqlwph 12&vkdfLed ns;rk,a

SCHEDULE 12 - CONTINGENT LIABILITIES

I (i) cSad osQ f•ykiQ ,sls nkos ftUgsa ½.k ugha ekuk x;k gSA
5885772 3008084
Claims against the Bank not acknowledged as debts
(ii) vihyksa] lnaHkksZ vkfn osQ vèkhu fookfnr vk; dj o C;kt dj ek¡xsa
Disputed income tax and interest tax demands under 98358217 11315017
appeals, references etc.

II. vkaf'kd #i ls çnÙk fuos'kksa osQ fy, ns;rk,a 3779855 4284715

Liability for partly paid investments

III. cdk;k ok;nk fofue; lafonkvksa osQ dkj.k ns;rk,a

Liability on account of outstanding forward exchange 3014003611 1541462882
contracts

IV. xzkgdksa dh vksj ls nh x;h xkjafV;k¡

Guarantees given on behalf of constituents:
(d) Hkkjr esa 511837898 379131369
(a) In India
([k) Hkkjr ls ckgj 20857627 13985642
(b) Outside India

V. LohÑfr;ka] i`"Bkadu vkSj vU; nkf;Ro 132879653 131314538

Acceptances, endorsements and other obligations

VI. vU; ensa ftuds fy, cSad vkdfLed :i ls f”kEesnkj gS 45195181 23505111
Other items for which the Bank is contingently liable

I, II, III, IV, V, VI dk tksM+ Total of I, II, III, IV, V, VI 3832797814 2108007358

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fooj.k 31.03.2021 dks 31.03.2020 dks
Particulars As on 31.03.2021 As on 31.03.2020

vuqlwph 13&vftZr C;kt

SCHEDULE 13 - INTEREST EARNED

I. vfxzeksa@fcyksa dk C;kt@cV~Vk 533511990 358149621

Interest/discount on advances/bills

II. fuos'kksa ls vk; 245658228 153326015

Income on Investments

III. Hkkjrh; fjtoZ cSad ds ikl tek 'ks"k vkSj vU; var% cSad fuf/;ksa ij C;kt
Interest on balances with Reserve Bank of India and other 18986207 25102217
Inter Bank funds

IV. vU; 9341241 1422484

Others

I, II, III, IV dk tksM+

807497666 538000337
Total of I, II, III, IV

vuqlwph 14& vU; vk;

SCHEDULE 14 - OTHER INCOME

I.
deh'ku] fofue; vkSj nykyh 38405385 28170031
Commission, Exchange and Brokerage

II. fuos'kksa dh fcØh ls ykHk 45039025 17282013

Profit on sale of Investments
?kVk,a% fuos'kksa dh fcØh ls gkfu 1539940 965685
Less: Loss on sale of Investments
43499085 16316328

III. E;wpqvy iaQM dh bdkb;ksa ls ykHkka'k vk;@bdkb;ksa osQ ekspu ij vk;

Dividend Income from Units of Mutual Fund/ Income on 0 0
redemption of Units

IV. fuos'kksa ds iquewZY;kadu ij ls ykHk 0 0

Profit on revaluation of Investments
?kVk,a% fuos'kksa osQ iqueZwY;kadu@ifj'kksèku ij gkfu
0 0
Less: Loss on revaluation of Investments/ Amortization
0 0
V Hkwfe] Hkou vkSj vU; vkfLr;ksa dh fcØh ij ykHk 50237 439449
Profit on sale of land, buildings and other assets
?kVk,% Hkwfe] Hkou vkSj vU; vkfLr;ksa dh fcØh ij gkfu 177776 22776
Less: Loss on sale of land, buildings and other assets
-127539 416673

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(` 000 dks NksM+ fn;k x;k gS) (`000 omitted)

fooj.k 31.03.2021 dks 31.03.2020 dks
Particulars As on 31.03.2021 As on 31.03.2020

VI. fofue; ysunsu ij ykHk 10600454 6716414

Profit on exchange transactions
?kVk,% fons'kh eqnzk fofue; ysunsu ij gkfu 5745191 2323056
Less: Loss on exchange transactions
4855263 4393358

VII. Hkkjr vkSj fons'kksa esa lgk;d oaQifu;ksa @ oaQifu;ksa vkSj @ ;k la;qDr
mn~;eksa ls ykHkka'k vkfn osQ ekè;e ls vftZr vk; 2083624 1541119
Income earned by way of dividends etc. from subsidiaries /
companies and / or joint ventures in India & abroad

VIII fofo/ vk; 39402712 41903768

Miscellaneous Income

I, II, III, IV, V, VI rFkk VII dk tksM+

128118530 92741277
Total of I, II, III, IV, V, VI & VII

vuqlwph 15& [kpZ fd;k xk;k C;kt

SCHEDULE 15 - INTEREST EXPENDED

I. tekjkf'k;ksa ij C;kt 471500430 343748037

Interest on Deposits
II. Hkkjrh; fj”koZ cSad ds@var% cSad m/kjksa ij C;kt 8817513 6539538
Interest on Reserve Bank of India/inter-bank borrowings
III. vU; 22409970 13334850
Others

I, II, III dk tksM+

502727913 363622425
Total of I, II, III

vuqlwph 16& ifjpkyu O;;

SCHEDULE 16 - OPERATING EXPENSES

I. deZpkfj;ksa dks Hkqxrku vkSj muds fy, izko/ku 121757358 69616787

Payments to and Provisions for employees
II. fdjk;k] dj vkSj fctyh 12948888 8009799
Rent, Taxes and Lighting
III. eqnz.k ,oa ys[ku lkexzh 1278025 892030
Printing and Stationery
IV. foKkiu vkSj çpkj 557910 784076
Advertisement and Publicity
V. cSad dh laifÙk ij ewY;kßkl@ifj'kks/u 9749180 6076793
Depreciation/Amortisation on Bank’s property
VI. fuos'kdksa dh iQhl] HkÙks vkSj [kpZ 7771 19208
Directors’ fees, allowances and expenses
VII. ys[kk&ijh{kdksa dh iQhl vkSj [kpZ 835398 707656
Auditors’ fees and expenses

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(` 000 dks NksM+ fn;k x;k gS) (`000 omitted)

fooj.k 31.03.2021 dks 31.03.2020 dks
Particulars As on 31.03.2021 As on 31.03.2020

VIII. fof/ izHkkj 745466 1017080

Law Charges
IX. Mkd] rkj] VsyhÝQksu bR;kfn 2898285 2002366
Postage, Telegrams, Telephones, etc.
X. ejEer vkSj j[k&j[kko 4832596 3234956
Repairs and Maintenance
XI. chek 14708737 7621231
Insurance
XII. vU; O;; 32767861 19751722
Other expenditure

I ls XII dk tksM+
203087475 119733704
Total of I to XII

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iatkc uS'kuy cSad PUNJAB NATIONAL BANK

vuqlwph&17 (,dy) & 31-03-2021 SCHEDULE 17: (STANDALONE) 31.03.2021
egRoiw.kZ ys[kakdu uhfr;ka SIGNIFICANT ACCOUNTING POLICIES
1- ys•s rS;kj djus dk vkèkkj% 1. BASIS OF PREPARATION:

foÙkh; foojf.k;ka ijEijkxr ykxr osQ vkèkkj ij rS;kj dh xbZ gSa The financial statements have been prepared on historical
cost basis and conform, in all material aspects, to Generally
rFkk leLr egRoiw.kZ n`f‘;ks ls Hkkjr esa lkekU;r% LohÑr ys•kadu
Accepted Accounting Principles (GAAP) in India unless
fl¼kUrksa (th,,ih) osQ vuq:i gSa] tc rd fd vU;Fkk mYysf•r u otherwise stated encompassing applicable statutory
gks ftuesa ykxw lkafofèkd çkoèkku] Hkkjrh; fjt+oZ cSad (vkjchvkbZ) provisions, regulatory norms prescribed by Reserve Bank
}kjk fuèkZkfjr fofu;ked ekun.M] Hkkjrh; fjt+oZ cSad (^vkjchvkbZ*) of India (RBI), circulars and guidelines issued by the
Reserve Bank of India (‘RBI’) from time to time, Banking
}kjk le; le; ij tkjh ifji=k rFkk fn'kkfunZs'k] cSafoaQx fofu;eu Regulation Act 1949, Accounting Standards (AS) and
vfèkfu;e 1949] Hkkjrh; lunh ys•kdkj laLFkku (vkbZlh,vkbZ) }kjk pronouncements issued by The Institute of Chartered
tkjh ys•kadu ekun.M (,,l) rFkk Kkiu o Hkkjr esa cSafoaQx mn~;ksx Accountants of India (ICAI) and prevailing practices in
esa ekStwnk çFkk,a Hkh 'kkfey gSaA Banking industry in India.
In respect of foreign offices, statutory provisions and
fons'kh dk;Zky;ksa osQ lEcUèk esa] lacafèkr ns'kksa esa ykxw lkafofèkd practices prevailing in respective foreign countries are
çkoèkkuksa vkSj çFkkvksa dk ikyu fd;k x;k gS] vU;=k fofufnZ‘ osQ complied with except as specified elsewhere.
vfrfjDrA
The financial statements have been prepared on going
foÙkh; foojf.k;ksa dks mip; voèkkj.kk osQ lkFk dk;Z'khy laLFkk concern basis with accrual concept and in accordance with
the accounting policies and practices consistently followed
vkèkkj ij rS;kj fd;k x;k gS rFkk ys•kadu uhfr;ka ,oa fujarj viukbZ unless otherwise stated.
xbZ çFkkvksa osQ vuq:i gS] tc rd vU;Fkk mYysf•r u gksaA
2. USE OF ESTIMATES:
2- vuqekuksa dk mi;ksx
The preparation of financial statements requires the
foÙkh; foojf.k;ka rS;kj djus osQ fy, çcaèku dks foÙkh; foojf.k;ksa dh management to make estimates and assumptions
frfFk rd fjiksVZ dh xbZ vkfLr;ksa ,oa ns;rkvksa (vkdfLed ns;rkvksa considered in the reported amounts of assets and
liabilities (including contingent liabilities) as on the date
lfgr) rFkk fjiksfVZax vofèk osQ fy, fjiksVZ fd, x, vk; vkSj O;; esa of the financial statements and the reported income and
fopkjkFkZ vuqeku rFkk èkkj.kk,a cukus dh vko';drk iM+rh gSA çcaèku expenses for the reporting period. Management believes
dks fo'okl gS fd foÙkh; foojf.k;k¡ rS;kj djus esa mi;ksx fd, x, that the estimates used in the preparation of the financial
vuqeku foosd lEer vkSj rdZlaxr gSaA statements are prudent and reasonable.
Future results could differ from these estimates.
bu vuqekuksa ls Hkfo"; osQ ifj.kke vyx gks ldrs gSaA
Difference between the actual results and estimates is
okLrfod ifj.kkeksa vkSj vuqekuksa osQ chp osQ varj dks ml vofèk esa recognized in the period in which the results are known /
igpkuk x;k gS ftlesa ifj.kke Kkr@dk;kZafor gq, gSaA materialized.

orZeku ,oa Hkkoh vofèk esa ys•kadu vuqekuksa esa fdlh çdkj dk Any revision to the accounting estimates is recognized
prospectively in the current and future periods unless
la'kksèku Hkfo";y{kh çHkko ls ekuk tkrk gS tc rd fd vU;Fkk otherwise stated.
mYysf•r u gksA
3. REVENUE RECOGNITION:
3- jktLo ekU;rk
3.1 Income & expenditure (other than items referred to in
3-1 vk;@O;; (iSjk 3-5 esa lanfHkZr enksa ls fHkÂ) dks lkekU;r% mip; paragraph 3.5) are generally accounted for on accrual
vkèkkj ij ys•kafdr fd;k tkrk gSA basis.

3-2 vfxzeksa vkSj fuos'kksa dks feykdj vutZd vkfLr;ksa (,uih,) dh 3.2 Income from Non- Performing Assets (NPAs), comprising
of advances and investments, is recognized upon
vk; dh olwyh gksus ij ekuk tkrk gS] tks Hkkjrh; fjt+oZ cSad@fons'kh realization, as per the prudential norms prescribed by the
dk;Zky;ksa osQ ekeys esa lacafèkr ns'kksa osQ fofu;e (ftls blosQ i'pkr~ RBI/ respective country regulators in the case of foreign
lesfdr :i ls fofu;ked çkfèkdkjh dgk x;k gS) }kjk fuèkZkfjr offices (hereafter collectively referred to as Regulatory
Authorities).
foosdiw.kZ ekunaMksa osQ vuqlkj gSA
3.3 Mode of appropriation of recovery in order of priority will be
3-3 çkFkfedrk osQ Øe esa olwyh osQ fofu;ksx dk rjhdk fuEukuqlkj gksxk% as below:
d) ,uih, •krksa dh olwfy;ka (olwyh dkjZokbZ osQ fofèk@fLFkfr@ (a) Recoveries in NPA accounts (irrespective of the
pj.k ij fopkj fd;s fcuk) uhps mfYyf•r enksa (•) ,oa mode / status / stage of recovery actions) shall be
appropriated in the following order of priority except

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(x) osQ rgr doj fd, x, ekeyksa dks NksM+dj fuEufyf•r for the cases covered under below mentioned points
çkFkfedrk Øe esa fofu;ksftr dh tk,xh %& (b) & (c):
i. Expenditure/Out of Pocket Expenses incurred
i. ljisQlh dkjZokbZ osQ vèkhu lfgr olwyh gsrq fd, x, O;;@
for Recovery, including under SARFAESI Action
iqQVdj •pZ (iwoZ esa Kkiu ns;ksa esa fjdkMZ fd;s x;s) (Recorded in Memorandum Dues);
ii. blosQ ckn C;kt vfu;ferrkvksa@mifpr C;kt osQ çfr ii. Thereafter towards the unrealised/accrued interest.
iii. çeq• vfu;ferrk,a vFkZkr~ •krs esa cdk;k ,uih, iii. Principal irregularities i.e. NPA outstanding in the
account.
mijksDr esa fdlh çdkj dh folaxfr;ksa ij ,pvkslh,lh&III
(,pvkslh,lh &III rd dh fofHk lfefr;ksa dh 'kfDr;ksa osQ varxZr Any exceptions to the above may be considered by
HOCAC-III (for proposals falling under the powers of
vkus okys çLrkoksa osQ fy,) vkSj çcaèku lfefr }kjk viuh fufgr various committee’s upto HOCAC-III) & Management
'kfDr;ksa osQ rgr çLrkoksa osQ fy, fopkj fd;k tk ldrk gSA Committee for proposals under its vested powers.
•) gkyk¡fd] ,ulh,yVh osQ ekè;e ls le>kSrk ,oa lekèkku@ (b) However, in case of Compromise and Resolution/
fuiVku osQ ekeys esa] olwyh lacafèkr le>kSrk@lekèkku fuiVku Settlement through NCLT, recovery shall be
dh 'krkZsa osQ vuqlkj fofu;ksftr dh tk,¡xhA appropriated as per the terms of respective
compromise/ resolution settlement.
x) okn nk;j@fMØh •krksa osQ ekeys esa] olwyh fuEukuqlkj
(c) In case of suit filed/decreed accounts, recovery shall
fofu;ksftr dh tk,xh% be appropriated as under:-
• lacafèkr U;k;ky; osQ funZs'kkuqlkjA • As per the directives of the concerned Court.
• U;k;ky; osQ fof'k‘ funZs'kksa osQ vHkko esa] tSlk fd Åij • In the absence of specific directives from the
fcanq (d) esa crk;k x;k gSA Court, as mentioned at point (a) above.

3-4 ,uih, dh fcØh] dks Hkkjrh; fjt+oZ cSad }kjk fuèkZkfjr fn'kk&funZs'kksa rFkk 3.4 The sale of NPA is accounted as per guidelines prescribed
iSjk 5-3 osQ varxZr çdVhdj.k osQ vuqlkj ys•kafdr fd;k x;k gSA by RBI and as disclosed under Para 5.3.
3.5 Commission (excluding on Government Business,
3-5 deh'ku] (ljdkjh dkjksckj dks NksM+dj)] fofue;] ykWdj fdjk,]
Insurance Business and Mutual Fund Business),
O;kikj cSafoaQx ysunsuksa ls çkIr vk; vkSj ^O;kikj* osQ :i esa ukfer exchange, locker rent and Income on Rupee Derivatives
:i;k O;qRiÂh ij vk; olwyh gksus ij vkSj chek nkoksa dks fuiVku designated as “Trading” are accounted for on realization
ij ys•kafdr fd;k tkrk gSA vfrns; ns'kh fcyksa ij C;kt dks olwyh and insurance claims are accounted for on settlement.
gksus ij fglkc esa fy;k tkrk gS vkSj vfrns; fons'kh fcy ij C;kt Interest on overdue inland bills is being accounted for
dks bldk fØLVyhdj.k gksus rd fØLVyhdj.k ij rFkk mlosQ ckn on realization and interest on overdue foreign bill, till its
crystallization is accounted for on crystallization and
olwyh gksus ij C;kt esa fy;k tkrk gSA thereafter on realization.
3-6 okn nk;j •krksa osQ ekeys esa lacafèkr dkuwuh vkSj vU;k •pZs ykHk & 3.6 In case of suit filed accounts, related legal and other
gkfu •krs esa Mkys tkrs gSa vkSj bldh olwyh gksus ij mudh x.kuk expenses incurred are charged to Profit & Loss Account
rnuqlkj dh tkrh gSA and on recovery the same are accounted for as such.

3-7 vk;dj osQ fjiaQM ij C;kt ls gksus okyh vk; dks lacafèkr çkfèkdkfj;ksa 3.7 Income from interest on refund of income tax is accounted
for in the year the order is passed by the concerned
}kjk ikfjr vkns'k osQ o"kZ esa ys•kafdr fd;k tkrk gSA
authority.
3-8 vkWijsfVax iV~Vs ij yh xbZ vkfLr;ksa osQ fy, ykxr o`f¼ lfgr iV~Vs 3.8 Lease payments including cost escalation for assets taken
dk Hkqxrku iV~Vs vofèk osQ Åij vkbZlh,vkbZ }kjk tkjh ,,l 19 on operating lease are recognized in the Profit and Loss
(yht+sl) osQ vuqlkj ykHk&gkfu •krs esa fy;k tkrk gSA Account over the lease term in accordance with the AS 19
(Leases) issued by ICAI.
3-9 ØsfMV dkMkZsa ij fjokMZ IokbaV osQ fy, çkoèkku çR;sd Js.kh esa lafpr
cdk;k IokabaVksa ij vkèkkfjr gSA 3.9 Provision for Reward Points on Credit cards is made based
on the accumulated outstanding points in each category.
3-10 ifjiDo gks pqdh vçnÙk o vnkokÑr eh;knh tek jkf'k;ksa ij C;kt
3.10 Interest on unpaid and unclaimed matured term deposits is
cpr •krs dh nj ls yxk;k tkrk gSA accounted for at savings bank rate.
3-11 ykHkka'k (varfje ykHkka'k dks NksM+dj) çkIr djus dk vfèkdkj LFkkfir 3.11 Dividend (excluding Interim Dividend) is accounted for as
gksus ij ykHkka'k dh x.kuk dh tkrh gSA and when the right to receive the dividend is established.

4- fuos'k 4. INVESTMENTS:
4.1 The transactions in Securities are recorded on “Settlement
4-1 çfrHkwfr;ksa esa ysunsu ^^fuiVku frfFk** dks ntZ fd;k tkrk gSA
Date”.

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4-2 fuos'kksa dks cSafoaQx fofu;eu vfèkfu;e] 1949 dh rhljh vuqlwph osQ 4.2 Investments are classified into six categories as stipulated
iQkeZ , esa ;FkkfufnZ‘ Ng Jsf.k;ksa esa oxhZÑr fd;k x;k gSA in form A of the third schedule to the Banking Regulation
Act, 1949.
4-3 uhps fn, x, Hkkjrh; fjt+oZ cSad osQ fn'kkfunZs'kksa osQ vuq:i fuos'kksa
4.3 Investments have been categorized into "Held to Maturity",
dks ^^ifjiDork rd èkkfjr**] ^^fcØh gsrq miyCèk** rFkk ^^O;kikj gsrq "Available for Sale" and "Held for Trading" in terms of RBI
èkkfjr** Jsf.k;ksa esa oxZhÑr fd;k tkrk gS% guidelines as under:
d) cSad }kjk ifjiDork rd j•s tkus dh ea'kk ls vftZr çfrHkwfr;ksa (a) Securities acquired by the Bank with an intention
dks ^ifjiDork rd èkkfjr* Js.kh esa j•k x;k gSA to hold till maturity are classified under "Held to
Maturity".
•) cSad }kjk vYikofèk ewY;@C;kt nj mrkj & pM+ko dk ykHk
mBkrs gq, O;kikj gsrq j•s tkus dh ea'kk ls vftZr çfrHkwfr;ksa (b) The securities acquired by the Bank with an intention
dks ^^O;kikj gsrq èkkfjr** fuos'kksa esa oxZhÑr fd;k x;k gSA to trade by taking advantages of short-term price/
interest rate movements are classified under “Held
x) tks çfrHkwfr;ka mi;ZqDr nksuksa Jsf.k;ksa esa ugha vkrha mUgsa ^^fcØh for Trading”.
gsrq miyCèk** Js.kh osQ vèkhu oxhZÑr fd;k x;k gSA
(c) The securities, which do not fall within the above two
4-4 vuq"kafx;ksa] la;qDr miØeksa vkSj lg;ksxh laLFkkvksa esa fuos'k dks categories, are classified under "Available for Sale".
,pVh,e osQ :i esa oxhZÑr fd;k x;k gSA 4.4 Investments in subsidiaries, joint ventures and associates
4-5 çfrHkwfr;ksa dk varj.k ,d Js.kh ls nwljh Js.kh esa varj.k dh frfFk are classified as HTM.
dks vfèkxzg.k ykxr@cgh ewY;@cktkj ewY; esa ls fuEu ewY; ij fd;k 4.5 Transfer of securities from one category to another is
tkrk gSA ;fn ,sls varj.k ij dksbZ ewY;ßkl gks rks mlosQ fy, iwjk carried out at the lower of acquisition cost/ book value/
çkoèkku fd;k x;k gSA market value on the date of transfer. The depreciation, if
any, on such transfer is fully provided for.
gkykafd çfrHkwfr;ksa dk varj.k ,pVh,e Js.kh ls ,,iQ,l Js.kh esa
cgh ewY; ij fd;k tkrk gSA varj.k osQ i'pkr~ ;s çfrHkwfr;ka rqjar However, transfer of securities from HTM category to
iqueZwY;kafdr dh tkrh gS vkSj ifj.kkeLoj:i ewY;ßkl] ;fn dksbZ gS] AFS category is carried out on book value. After transfer,
these securities are immediately revalued and resultant
dk çkoèkku fd;k tkrk gSA depreciation, if any, is provided.
fuos'k dks mldh •jhnnkjh osQ le; gh ,pVh,e] ,p,iQVh ;k An investment is classified as HTM, HFT or AFS at the
,,iQ,l osQ :i esa oxhZÑr fd;k tkrk gS vkSj fofHkÂh Jsf.k;ksa osQ chp time of its purchase and subsequent shifting amongst
rRlacaèkh f'kfÝVax fofu;ked fn'kkfunZs'kksa osQ vuq:i dh tkrh gSA categories is done in conformity with regulatory guidelines.
4-6 fdlh fuos'k dh vfèkxzg.k ykxr fuèkZkfjr djus esa% 4.6 In determining acquisition cost of an investment
(d) çfrHkwfr;ksa osQ vfèkxzg.k osQ lEcUèk esa vnk dh xbZ nykyh] (a) Brokerage, commission, Securities Transaction Tax
deh'ku] çfrHkwfr ysunsu dj (,lVhVh) bR;kfn dks viÚaV (STT) etc. paid in connection with acquisition of
jktLo O;;ksa osQ :i esa ekuk x;k gS vkSj bls ykxr ls ckgj securities are treated as revenue expenses upfront
j•k x;k gSA and excluded from cost.
(b) Interest accrued up to the date of acquisition/sale
(•) çfrHkwfr;ksa osQ vfèkxzg.k@fcØh dh rkjh• rd vftZr C;kt
of securities i.e. broken- period interest is excluded
vFkZkr~ •afMr vofèk osQ fy, C;kt dh vfèkxzg.k ykxr@fcØh from the acquisition cost/sale consideration and the
osQ çfriQy ls ckgj j•k x;k gS vkSj bldh x.kuk mifpr same is accounted in interest accrued but not due
C;kt esa dh xbZ gS u fd ns; •krs esaA account.
(x) fuos'kksa dh lHkh Jsf.;ksa osQ fy, ykxr dk fuèkZkj.k Hkkfjr (c) Cost is determined on the weighted average cost
vkSlr ykxr i¼fr osQ vkèkkj ij fd;k x;k gSA method for all categories of investments.
4-7 Hkkjrh; fjt+oZ cSad@,iQvkbZ,e,eMh, osQ fn'kk&funZs'kkuqlkj] fuos'k dk 4.7 Investments are valued as per RBI/ FIMMDA guidelines,
ewY;u fuEufyf•r vkèkkj ij fd;k x;k gS% on the following basis:

ifjiDork rd èkkfjr % Held to Maturity

(i) ^^ifjiDork rd èkkfjr** Js.kh osQ vèkhu fuos'kksa dks vtZu (i) Investments under "Held to Maturity "category are
ykxr ij fy;k x;k gSA carried at acquisition cost.
Wherever the book value is higher than the face
tgk¡ dgha vafdr ewY;@çfrnku ewY; ls cgh ewY; vfèkd gks rks value/redemption value, the premium is amortized
çhfe;e dks ifjiDork dh 'ks"k vofèk esa lhèkh js•k i¼fr vkèkkj over the remaining period to maturity on straight
ij ifj'kksfèkr fd;k tkrk gSA ^^fuos'kksa ij vk;** 'kh"kZ osQ varxZr line basis. Such amortization of premium is reflected
vk; osQ fo:¼ ,sls çhfe;e dk ifj'kksèku çnf'kZr fd;k x;k gSA in Interest Earned under the head “Income on
investments” as a deduction.
(ii) vuq"kafx;ksa@la;qDr mn~;eksa@lg;ksfx;ksa esa vLFkk;h fuos'k ls fHkÂ
çR;sd O;fDrxr fuos'kksa dh çÑfr esa fd;s x;s fuos'k dk (ii) Investments in subsidiaries/joint ventures/associates
ewY;kadu j•ko ykxr esa ls ßkl dks gVkdj fd;k x;k gSA are valued at carrying cost less diminution, other than
temporary in nature for each investment individually.

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(iii) çk;ksftr {ks=kh; xzkeh.k cSadksa esa fuos'kksa dk ewY;kadu j•ko (iii) Investments in sponsored regional rural banks are
ykxr ij fd;k x;k gSA valued at carrying cost.
(iv) Investment in Venture Capital is valued at carrying
(iv) mn~;e iwath esa fuos'kksa dk ewY;kadu j•ko ykxr ij fd;k x;k gSA cost.
(v) ,pVh,e Js.kh esa j•s x, bfDoVh 'ks;j dk ewY;kadu j•ko (v) Equity shares held in HTM category are valued at
ykxr ij fd;k x;k gSA carrying cost.

fcØh gsrq miyC/ vkSj O;kikj gsrq j•s x;s % Available for Sale and Held for Trading:

d) ljdkjh çfrHkwfr;ka (a) Govt. Securities

I. dsUæh; ljdkj dh fiQDlM bude euh ekfdZV I. Central Govt. At market prices/YTM as published
çfrHkwfr;ka ,.M MsfjosfVOl ,lksfl,'ku Securities by Fixed Income Money Market
vkWiQ bafM;k (,iQvkbZ,e,eMh,) and Derivatives Association
iQkbZusaf'k;y csapekdZ bafM;k çk- fy- of India (FIMMDA) / Financial
(,iQchvkbZ,y) }kjk ;Fkk çdkf'kr Benchmark India Pvt. Ltd (FBIL).
cktkj ewY;ksa@ifjiDork ij vk;
II. State Govt. On appropriate yield to maturity
II. jkT; ljdkjksa dh ,iQvkbZ,e,eMh,@ Hkkjrh; fjtoZ Securities basis as per FIMMDA/RBI
çfrHkwfr;ka cSad osQ fn'kkfunZs'kksa osQ vuqlkj guidelines.
mi;qDr ifjiDork vk; vkèkkj ij
[k) dsaæh;@jkT; ljdkjksa }kjk xkjaVh ,iQvkbZ,e,eMh,@ Hkkjrh; fjtoZ (b) Securities guaranteed On appropriate yield to maturity
okyh çfrHkwfr;ka] lkoZtfud cSad fn'kkfunZs'kksa osQ vuqlkj by Central / State basis as per FIMMDA/RBI
{ks=k ds miØeksa ds ck.M mi;qDr ifjiDork vk; vkèkkj ij Government, PSU guidelines
(vfxzeksa dh çÑfr ds ugha) Bonds (not in the
x) Vªstjh fcy j•ko ykxr ij nature of advances)
?k) bfDoVh 'ks;j ;fn dksV fd;k x;k gks rks cktkj (c) Treasury Bills At carrying cost
ewY; ij vU;Fkk uohure rqyu&i=k
(tks ,d o"kZ ls iqjkuk u gks) osQ (d) Equity shares At market price, if quoted, otherwise
vuqlkj 'ks;jksa osQ czsd&vi ewY; at breakup value of the Shares as
ij] vU;Fkk çfr oaQiuh #-1@& per latest Balance Sheet (not more
M+) vf/eku 'ks;j ;fn dksV fd;k x;k gks rks cktkj than one year old), otherwise at
ewY; ij vU;Fkk Hkkjrh; fjtoZ Re.1 per company
cSad@,iQvkbZ,e,eMh, ekxZfunZs'kksa (e) Preference shares At market price, if quoted or on
osQ vuqlkj mi;qDr ifjiDork vk; appropriate yield to maturity basis
ij foaQrq çfrnku ewY; ls vfèkd not exceeding redemption value
ugha as per RBI/FIMMDA guidelines.
p) ca/i=k vkSj fMcsapj (vfxzeksa ;fn dksV fd;k x;k gks rks cktkj
dh çÑfr ds ugha) ewY; ij vU;Fkk Hkkjrh; fjtoZ (f) Bonds and debentures At market price, if quoted, or on
cSd
a @,iQvkbZ,e,eMh, ekxZfunZ's kksa osQ (not in the nature of appropriate yield to maturity basis
vuqlkj] mi;qDr ifjiDork vk; ij advances) as per RBI/FIMMDA guidelines.
N) E;wpqvy iQ.Mksa ds ;wfuV ;fn dksV fd;k x;k gks rks LVkWd (g) Units of mutual funds As per stock exchange quotation,
,Dlpsat osQ Hkko osQ vuqlkj vkSj if quoted; at repurchase price/
;fn dksV u fd;k x;k gks] rks NAV, if unquoted
iqu•Zjhn ewY;@,u,oh ij
t) okf.kfT;d i=k j•ko ykxr ij (h) Commercial Paper At carrying cost
>) tek çek.ki=k j•ko ykxr ij (i) Certificate of Deposits At carrying cost
×k) ,vkjlhvkbZ,y dh çfrHkwfr mn~;e iw¡th fufèk;ksa }kjk dh xbZ
jlhnsa ?kks"k.kk osQ vuqlkj vkfLr osQ fuoy (j) Security receipts of At net asset value of the asset as
vkfLr ewY; ij (,u,oh) ARCIL declared by ARCIL
V) m|e iw¡th fuf/;k¡ m|e iw¡th fuf/;ksa }kjk dh xbZ (k) Venture Capital Funds At net asset value (NAV) declared
?kks"k.kk ds vuqlkj fuoy vkfLr by the VCF
ewY; ij (,u,oh)
vU; fuos'k ykxr esa ewY; ßkl dks ?kVdkj (l) Other Investments At carrying cost less diminution in
B)
j[kko ykxr ij value

fcØh gsrq miyCèk rFkk O;kikj gsrq èkkfjr Js.kh oxZ esa mi;ZqDr ewY;kadu The above valuation in category of Available for Sale and
çR;sd fLØi osQ fy, vyx vyx frekgh vkèkkj ij fd;k tkrk gS rFkk Held for Trading is done scrip wise on quarterly basis and
depreciation/appreciation is aggregated for each classification.
çR;sd oxhZdj.k osQ fy, ewY;ßkl@o`f¼ dh tkrh gSA ;fn 'kq¼ ewY;ßkl gS Net depreciation for each classification, if any, is provided for

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rks çR;sd oxZhdj.k osQ fy, çkoèkku fd;k tkrk gS tcfd 'kq¼ o`f¼ ugha while net appreciation is ignored. On provision for depreciation,
n'kZk;h tkrhA ewY;ßkl osQ fy, çkoèkku ij O;fDrxr çfrHkwfr dk cgh ewY; the book value of the individual security remains unchanged
ckt+kj gsrq fpfÉr djus osQ i'pkr~ vifjofrZr jgrh gSA after marking to market.
4.8 Investments are subject to appropriate provisioning/
4-8 Hkkjrh; fjtoZ cSad osQ ,uihvkbZ oxhZdj.k osQ foosdh ekunaMksa osQ
de-recognition of income, in line with the prudential
vuq:i fuos'k mi;qDr çkoèkkuhdj.k rFkk vk; vekU;hdj.k osQ norms of Reserve Bank of India for NPI classification.
vèkhu gSaA vutZd çfrHkwfr;ksa osQ lacaèk esa ewY;ßkl@çkoèkku] vU; The depreciation/provision in respect of non-performing
vtZd çfrHkwfr;ksa osQ lacaèk esa o`f¼ osQ çfr leatu (lSV vkWiQ) ugha securities is not set off against the appreciation in respect
fd;k x;k gSA of the other performing securities.
,d bZdkbZ }kjk çkIr~ dh xbZ ØsfMV lqfoèkk ;fn cSad dh cgh esa If any credit facility availed by an entity is NPA in the books
,uih, gS] rks mlh bZdkbZ }kjk tkjh çfrHkwfr;ksa esa dksbZ Hkh fuos'k of the Bank, investment in any of the securities issued by
,uihvkbZ osQ :i esa ekuk tk,xk vkSj bldk foykser% ykxw gksxkA the same entity would also be treated as NPI and vice
rFkkfi ,uihvkbZ vfèkekuh 'ks;jksa osQ lacaèk esa tgka ykHkka'k dk Hkqxrku versa. However, in respect of NPI preference share where
the dividend is not paid, the corresponding credit facility is
ugha fd;k tkrk ogka rnuq:ih ØsfMV lqfoèkk dks ,uih, ugha ekuk not treated as NPA.
tk,xkA
In case of securities i.e. bonds, debentures, etc. where the
çfrHkwfr;ksa vFkZkr ckaM] fMcsapj vkfn osQ ekeys esa tgka mèkkjdrZkvksa }kjk credit facilities are availed by the borrowers, the provision
½.k lqfoèkkvksa dk ykHk mBk;k tkrk gS] ogka çkoèkku okbZVh,e ;k has been made on the basis of YTM or IRAC norms
vkbZvkj,lh ekunaM] tks Hkh vfèkd gks] osQ vkèkkj ij fd;k x;k gSA whichever is higher.
4-9 fdlh Hkh Js.kh osQ fuos'kksa dh fcØh ls gq, ykHk vFkok gkfu dks ykHk 4.9 Profit or loss on sale of investments in any category is
o gkfu •krs esa ys tk;k tkrk gS foaQrq ^ifjiDork gsrq j•s x;s* Js.kh taken to Profit and Loss account but, in case of profit
osQ fuos'kksa dh fcØh ls gq, ykHk osQ ekeys esa mlosQ lerqY; jkf'k on sale of investments in "Held to Maturity" category, an
(lkafofèkd fjtoZ esa varfjr dh tkus okyh jkf'k vkSj dj ?kVkdj) equivalent amount (net of taxes and amount required to
be transferred to Statutory Reserve) is appropriated to
^iwath çkjf{kr fufèk* •krs esa fofu;ksftr dh tkrh gSA
"Capital Reserve Account".
4-10 okil •jhn O;oLFkk osQ vUrxZr iqu% •jhnh@iqu% csph x;h çfrHkwfr;ksa
4.10 Securities repurchased/resold under buy back arrangement
dks mudh ewy ykxr ij fglkc esa fy;k tkrk gSA are accounted for at original cost.
4-11 fjiks o fjolZ fjiks osQ varxZr csph o •jhnh xbZ çfrHkwfr;ksa dks 4.11 The securities sold and purchased under Repo/
laikf'oZd mèkkj o mèkkjh ysu&nsuksa osQ rkSj ij fy;k tkrk gSA Reverse Repo are accounted as Collateralized lending
gkykafd lkekU; lhèkh fcØh@•jhn ysu&nsu osQ ekeys esa çfrHkwfr;ksa and borrowing transactions. However, securities are
dks varfjr fd;k tkrk gS rFkk çfrHkwfr;ksa dk ,slk lapkyu fjiks@ transferred as in the case of normal outright sale/purchase
fjolZ jsiks •krksa dk ç;ksx djosQ vkSj çfr çfof‘;k¡ esa çnf'kZr gksrk transactions and such movement of securities is reflected
using the Repo/Reverse Repo Accounts and Contra
gSA mDr çfof‘;k¡ ifjiDork frfFk ij fjolZ dh tkrh gSA ykxr o entries. The above entries are reversed on the date of
jktLo dks C;kt O;;@vk; ekuk tkrk gS] tSlk Hkh ekeyk gksA fjiks maturity. Costs and revenues are accounted as interest
•krs esa 'ks"k dks vuqlwph 4 (mèkkjh) rFkk fjolZ fjiks •krs esa 'ks"k expenditure/income, as the case may be. Balance in Repo
dks vuqlwph 7 (cSad osQ ikl 'ks"k rFkk ekax o vYi lwpuk ij Account is classified under schedule 4 (Borrowings) and
çkIr jkf'k uksfVl) osQ varxZr j•k tkrk gSA ;g vkjchvkbZ osQ lkFk balance in Reverse Repo Account is classified under
,y,,iQ ij Hkh ykxw gksrk gSA Schedule 7 (Balance with Banks and Money at Call &
Short Notice).The same is also applicable to LAF with RBI.
4-12 O;qRi (MsfjosfVOl) ysu&nsu O;kikj vFkok çfrj{kk osQ ç;kstu ls
4.12 The derivatives transactions are undertaken for trading
fd;s x;s gSaA O;kikfjd ysu&nsu cktkj ewY; ij gSA Hkkjrh; fjtoZ cSad or hedging purposes. Trading transactions are marked
osQ funZs'kkuqlkj vnykcnyh dh fofHk Jsf.k;ksa dk fuEuor~ ewY;u to market. As per RBI guidelines, different categories of
fd;k x;k gS % swaps are valued as under:-
cpko vnyk cnyh (gSt LoSi) Hedge Swaps
C;kt nj vnyk&cnyh tks C;kt okgd vkfLr vFkok ns;rk dh
çfrj{kk djrh gS] dks mip; vkèkkj ij ys•kafdr fd;k tkrk gS] Interest rate swaps with hedge interest bearing asset or
fdlh vkfLr vFkok ns;rk osQ lkFk vfHkfgr vnykcnyh dks NksMdj liability are accounted for on accrual basis except the
tks foÙkh; fooj.kh esa cktkj ewY; vFkok ykxr esa ls de dher ij swaps designated with an asset or liability that are carried
fy;k tkrk gSA at market value or lower of cost in the financial statement.

vnyk cnyh dh lekfIr ij ykHk ;k gkfu dks vnykcnyh dh 'ks"k Gain or losses on the termination of swaps are recognized
lafonkxr vofèk vFkok vkfLr@ns;rk dh 'ks"k vofèk esa ls tks Hkh de over the shorter of the remaining contractual life of the
gks] ij ekuk tkrk gSA swap or the remaining life of the asset/ liabilities.
O;kikfjd vnyk cnyh (VªsfMax Loki) Trading Swaps
O;kikfjd vnykcnyh dh ysu nsu dks foÙkh; foojf.k;ksa esa fjdkMZ Trading swap transactions are marked to market with
fd, x, ifjorZuksa lfgr cktkj ewY; ij fpfÉr fd;k tkrk gSA changes recorded in the financial statements.

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O;kikfjd mís';ksa osQ fy, fd, x, ,Dlpsat esa fd;s x, MsjhosfVOl Exchange Traded Derivatives entered into for trading
lkSns ,Dlpsat }kjk nh xbZ njksa osQ vkèkkj ij çpfyr C;kt nj ij purposes are valued at prevailing market rates based on
ewY;kafdr fd, tkrs gSa vkSj çkIr ykHkksa ,oa gkfu;ksa dks ykHk o gkfu rates given by the Exchange and the resultant gains and
losses are recognized in the Profit and Loss Account.
•krs esa fy;k tkrk gSA
4.13 Foreign Currency Options:
4-13 fons'kh eqæk fodYi%
Foreign currency options written by the bank with a back-
vU; cSad osQ lkFk cSd Vw cSd dkUVªsDV osQ :i esa cSad }kjk fd;k to-back contract with another bank are not marked to
x;k fons'kh eqæk fodYi cktkj ewY; ij ugha gS] D;ksafd blesa cktkj market since there is no market risk.
tksf•e ugha gSA
Premium received is held as a liability and transferred to
çkIr çhfe;e dks ns;rk osQ :i esa j•k x;k gS vkSj ifjiDork@ the Profit and Loss Account on maturity/cancellation.
fujLrhdj.k ij ykHk o gkfu •krs esa vUrfjr fd;k x;k gSA 5. LOANS / ADVANCES AND PROVISIONS THEREON:
5- ½.k@vfxze vkSj blosQ fy, çkoèkku 5.1 Advances are classified as performing and non-performing
5-1 vfxzeksa dk oxZhdj.k vtZd vkSj vutZd vkfLr;ksa osQ :i esa fd;k assets; provisions are made in accordance with prudential
tkrk gS vkSj muosQ fy, Hkkjrh; fjtoZ cSad }kjk fuèkZkfjr foosdiw.kZ norms prescribed by RBI.
ekunaMksa osQ vuqlkj çkoèkku fd;k tkrk gSA (a) Advances are classified: Standard, Sub Standard,
Doubtful and Loss assets borrower wise.
(d) vfxzeksa dks mèkkjdrZkokj ekud] voekud] lafnXèk ,oa gkfu
vkfLr osQ :i esa oxZhÑr fd;k tkrk gSA (b) Advances are stated net of specific loan loss
provisions, provision for diminution in fair value of
(•) vfxze fof'k‘ ½.k gkfu çkoèkkuksa] iquxZfBr vfxzeksa dh mfpr restructured advances.
ewY; esa deh osQ fy, çkoèkku dks ?kVkdj mYysf•r gSaA
5.2 In respect of foreign offices, the classification of loans and
5-2 fons'kh dk;Zky;ksa osQ lacaèk esa ½.kksa ,oa vfxzeksa] dk oxhZdj.k vkSj advances and provisions for NPAs are made as per the
,uih, osQ fy, çkoèkku LFkkuh; fofu;eksa ;k Hkk-fj- cSad osQ ekudksa] local regulations or as per the norms of RBI, whichever is
tks Hkh vfèkd gks] osQ vuqlkj fd;k x;k gSA more stringent.

fons'kh 'kk•kvksa esa j•s ½.k ,oa vfxze tks olwyh osQ fjdkMZ osQ Loans and advances held at the overseas branches that
are identified as impaired as per host country regulations
vykok vU; dkj.kksa osQ fy, estcku ns'k osQ fofu;eksa osQ vuqlkj for reasons other than record of recovery, but which are
{kfr osQ :i esa fpfUÞr gSa] foaQrq tks Hkkjrh; fjtoZ cSad osQ ekStwnk standard as per the extant RBI guidelines, are classified
fn'kk&funZs'kksa osQ vuqlkj LVS.MMZ gSa] dks estcku ns'k esa cdk;k jkf'k as NPAs to the extent of amount outstanding in the host
dh lhek rd ,uih, osQ :i esa oxZhÑr fd;k x;k gSA country.
5-3 csph xbZ foÙkh; vkfLr;ksa dks fuEufyf•r :i esa ekuk x;k gS % 5.3 Financial Assets sold are recognized as under:
(d) ,llh@vkjlh dks csph xbZ foÙkh; vkfLr;ksa dh fcØh gsrq (a) For Sale of financial assets sold to SCs/RCs
(i) ;fn ,llh@vkjlh dks fcØh fuoy cgh ewY; (,uchoh) (i) If the sale to SCs/RCs is at a price below the Net
(vFkZkr~ cgh ewY; esa ls çkoèkku ?kVkdj) ls uhps dh dher Book Value (NBV), (i.e. Book Value less provisions
held), the shortfall should be debited to the Profit &
ij dh xbZ gS rks ml o"kZ deh dks ykHk o gkfu •krs esa MsfcV
Loss account of that year. Bank can also use counter
djuk pkfg,A cSad ,uih, dh fcØh ij vFkZkr~ tc fcØh cyclical / floating provisions for meeting the shortfall
fuoy cgh ewY; ls de dher ij dh xbZ gks rks ikbZ xbZ deh on sale of NPAs i.e. when the sale is at a price below
dks iwjk djus gsrq çfrpØh;@ÝyksfVax çkoèkku Hkh dj ldrk gSA the NBV.
(ii) ;fn fcdh fuoy cgh ewY; dh vis{kk mPpj ewY;ks ij dh (ii) If the sale is for a value higher than the NBV, Bank
xbZ gS] rks cSad bl o"kZ blosQ ykHk o gkfu •krksa esa çkIr jkf'k can reverse the excess provision on sale of NPAs to
esa ls ,uih, dh fcØh ij vfrfjDr çkoèkku okil ys ldrk its profit and loss account in the year, the amounts
are received. However, Bank can reverse excess
gSA rFkkfi] cSad ,uih, dh fcØh ls vfrfjDr çkoèkku (tc
provision (when the sale is for a value higher than
fcØh fuoy cgh ewY; dh vis{kk mPp ewY; ij dh xbZ gS) the NBV) arising out of sale of NPAs, only when the
rHkh fjolZ dj ldrk gS] tc çkIr udnh (çkjfEHkd çfriQy cash received (by way of initial consideration and/ or
vkSj@vFkok ,lvkj@ihVhlh dh NwV osQ ekè;e ls) vkfLr;ksa redemption of SRs/ PTCs) is higher than the NBV
dh ,uchoh ls vfèkd gksA vkxs] vfrfjDr@çkoèkku dk fjolZy of the asset. Further, reversal of excess provision
vkfLr osQ ,uchoh ls vfèkd çkIr vfrfjDr udnh rd lhfer will be limited to the extent to which cash received
gksxhA exceeds the NBV of the asset.
(b) For Sale of financial assets sold to Other Banks/
•- vU;] cSad@,uch,iQlh@,iQvkbZ bR;kyfn dks fcØh dh xbZ
NBFCs/FIs etc.
foÙkhv; vkfLr;ksa dh fcØh gsrq
(i) In case the sale is at a price below the Net Book
(i) fuoy cgh ewY;o (,uchoh) ls de dher ij fcØh djus Value (NBV) i.e. Book Value less provision held, the
osQ ekeys esa vFkZkr~ cgh ewY; ls çkoèkku ?kVk dj deh dks shortfall should be debited to the Profit & Loss A/c of
ml o"kZ ykHk o gkfu •krksa ls MsfcV djuk pkfg,A that year.

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(ii) ;fn fcØh fuoy cgh ewY; (,uchoh) ls vfèkd ewY; ij (ii) In case the sale is for a value higher than the Net
gS vFkZkr cgh ewY; ls çkoèkku ?kVk dj] vfrfjDr çkoèkku Book Value (NBV) i.e. Book Value less provision held,
the excess provision shall not be reversed but will be
çR;kofrZr ugha fd;k tk,xk foaQrq vU; xSj fu"ikfnr foÙkh; utilized to meet the shortfall / loss on account of
ifjlEifr;ksa dh fcØh •krksa vkSj deh@gkfu dks iwjk djus osQ sale of other Non Performing Financial Assets.
fy, mldk mi;ksx fd;k tk,xkA (iii) In case there is overall surplus over and above
(iii) ;fn ;gk¡ fcØh ysunsu esa vfrfjDr çkoèkku ls vfèkd the excess provision in any of the sale transaction
vfèk'ks"k gS rks vfèk'ks"k jkf'k dks ykHk vkSj gkfu •krsa esa that surplus amount will be taken in the Profit &
loss a/c.
fy;k tk,xkA
5.4 Restructured Assets:
5-4 iqu%lajfpr vkfLr;ka %        
For restructured/rescheduled advances, provisions are
vfxzeksa osQ iqu% lajpuk@iqu% fuèkZkj.k osQ ekeys esa Hkkjrh; fjtoZ cSad made in accordance with guidelines issued by RBI from
osQ  le;&le; ij tkjh fn'kkfunZs'kksa osQ vuqlkj çkoèkku fd;k time to time. Necessary provision for diminution in the fair
tkrk gSA iqulZajfpr •krs osQ mfpr ewY; esa deh osQ fy, vko';d value of a restructured account is made.
çkoèkku fd;k x;k gSA   The bank considered a restructured account as one where
the bank, for economic or legal reasons relating to the
cSad ,d  iqulZajfpr  •krk mls ekurk gS tgka cSad us mèkkjdrZkvksa borrower's financial difficulty, grants concessions to the
dh foRrh; dfBukbZ;ksa ls lacafèkr vkfFkZd vkSj fofèkd dkj.kksa borrower. Restructuring would normally involve modification
gsrq mèkkjdrZk dks fj;k;r nh gSA iqulZajpuk esa lkekU;r;k vfxzeksa@ of terms of the advances/securities, which would generally
çfrHkwfr;ksa dh 'krZksa esa la'kksèku 'kkfey gksxk ftlesa vU; osQ vykok include, among others, alteration of repayment period/
repayable amount/the amount of installments/rate of interest/
iquHkZqxrku vofèk@iquHkZqxrku jkf'k@fd'rksa dh jkf'k@C;kt dh nj@ØsfMV roll over of credit facilities/sanction of additional credit
lqfoèkkvksa dk jksy vksoj@vfrfjDr ½.k lqfoèkk dh LohÑfr@ekStwnk facility/enhancement of existing credit limits/ compromise
ØsfMV lhekvksa esa o`f¼@le>kSrk tgka fuiVkjs dh jkf'k osQ Hkqxrku settlements where time for payment of settlement amount
osQ fy, le; rhu eghus ls vfèkd gks x;k gksA iquxZfBr •krs cSad exceeds three months. Restructured accounts are classified
}kjk osQoy iquxZBu iSosQt osQ vuqeksnu vkSj dk;ZkUo;u osQ i'pkr~ gh as such by the Bank only upon approval and implementation
bl rjg oxhZÑr fd, tkrs gSaA  of the restructuring package.
Standard accounts classified as NPA and NPA accounts
,uih, osQ :i esa oxZhÑr ekud •krs gSa vkSj cSad }kjk iqulZjpuk retained in the same category on restructuring by the bank 
ij ,d gh Js.kh esa j•s x, ,uih, •krs osQoy rHkh vixzsM fd, are upgraded only when all the outstanding loan / facilities
tkrs gSa tc •krs esa lHkh cdk;k ½.k @ lqfoèkk,a ^fufnZ‘ vofèk^ osQ in the account demonstrate ‘satisfactory performance’
nkSjku ^larks"ktud çn'kZu^ çnf'kZr djrh gSa (vFkZkr] mèkkjdrZk bdkbZ (i.e., the payments in respect of borrower entity are not in
ls lEcafèkr Hkqxrku dHkh Hkh cdk;k u gks)  default at any point of time) during the ‘specified period’.
‘Specified period’ means the period from the date of
^fufnZ‘ vofèk*  dk eryc gS fd lekèkku ;kstuk (vkjih) osQ implementation of  Resolution plan (RP)  up to the date
dk;ZkUo;u dh frfFk ls ysdj ml frfFk rd dh vofèk tc lekèkku by which at least 20 percent of the outstanding principal
;kstuk osQ vuqlkj cdk;k ewyèku dk de ls de 20 çfr'kr vkSj debt as per the RP and interest capitalization sanctioned
iquxZBu osQ fgLls osQ :i esa LohÑr C;kt iwathdj.k] ;fn gS] pqdk;k as part of the restructuring, if any, is repaid. Provided that
tk pqdk gksA c'krZs fufnZ‘ vofèk lekèkku ;kstuk dh 'krZksa osQ rgr the specified period cannot end before one year from the
vfèkLFkxu dh lcls yach vofèk osQ lkFk ØsfMV lqfoèkk ij C;kt ;k commencement of the first payment of interest or principal
(whichever is later) on the credit facility with longest period
ewyèku (tks Hkh ckn esa gks) osQ igys Hkqxrku osQ 'kq: gksus ls ,d of moratorium under the terms of RP.
o"kZ igys lekIr ugha gks ldrh gSA  
For the large accounts (i.e., accounts where the aggregate
cMs •krksa osQ fy, (vFkZkr ,sls •krs tgka mèkkjnkrkvksa dk oqQy exposure of lenders is Rs 100 crore and above) to qualify
tksf•e 100 djksM+ #i;s vkSj mlls vfèkd gS) vixzsM djus ,oa for an upgrade, in addition to demonstration of satisfactory
fu;e vuqlkj cukus rFkk larks"ktud dk;Zfu"iknu osQ çfriknu osQ performance, the credit facilities of the borrower shall also
be rated as investment grade (BBB- or better) as at the
vfrfjDr cSad ½.k jsfVax osQ mís'; ls fjt+oZ cSad }kjk ekU;rk çkIr end of the ‘specified period’ by CRAs accredited by the
lhvkj, }kjk fuèkZkfjr vofèk osQ var rd mèkkjdrZkvksa dh ½.k Reserve Bank for the purpose of bank loan ratings. While
lqfoèkk,a Hkh fuos'k xzsM (chchch& ;k csgrj) osQ :i esa vkadh tk,axhA accounts with aggregate exposure of Rs 500 crore and
tcfd #-500 djksM+ vkSj mlls vfèkd osQ oqQy tksf•e okys •krksa above shall require two ratings, those below Rs 500crore
dks nks jsfVaxksa dh vko';drk gksxh] #-500 djksM ls de okys •krksa shall require one rating. If the ratings are obtained from
dks ,d jsfVax dh vko';drk gksxhA ;fn jsfVax lhvkj, dh vko';d more than the required number of CRAs, all such ratings
shall be investment grade to qualify for an upgrade.
la[;k ls vfèkd çkIr dh tkrh gSa] rks ,slh lHkh jsfVax vixzsM gsrq
vgZrk çkIr djus osQ fy, fuos'k xzsM gksxhA  In case satisfactory performance during the specified
period is not demonstrated, the accounts,  immediately
;fn fufnZ‘ vofèk osQ nkSjku •krs }kjk larks"ktud çn'kZu ugha fd;k on such default, are reclassified as per the repayment
tkrk gS] rks rRdky bl •krs dks] iquxZBu ls igys ekStwn iquHkZqxrku schedule that existed before the restructuring. Any
vuqlwph osQ vuqlkj iqu% oxhZÑr fd;k tkrk gSA ,sls •krksa osQ fy, future upgrade for such accounts would be contingent
on implementation of a fresh RP and demonstration of
Hkfo"; esa vixzsM gksuk mlosQ ,d u, lekèkku ;kstuk osQ dk;ZkUo;u satisfactory performance thereafter.
,oa mlosQ ckn larks"ktud çn'kZu osQ Åij fuHkZj gksxkA 

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5-5   ,uih, ij oxhZÑr çkoèkkuksa osQ vfrfjDr] Hkkjrh; fjtoZ cSad osQ 5.5 In addition to the specific provision on NPAs, general
ekStwnk fn'kk&funZs'kksa osQ vuqlkj ekud vkfLr;ksa osQ fy, lkekU; provisions are also made for standard assets as per extant
çkoèkku Hkh fd;k x;k gSA ;s çkoèkku rqyu&i=k dh vuqlwph 5 esa RBI Guidelines. These provisions are reflected in Schedule
^^vU; ns;rk,a o çkoèkku & vU;**  'kh"kZd osQ varxZr çnf'kZr fd;k 5 of the Balance Sheet under the head “Other Liabilities &
tkrk gS vkSj fuoy ,uih, fudkyus osQ fy, bl ij fopkj ugha Provisions – Others” and are not considered for arriving at
fd;k tkrk gSA  the Net NPAs.

5-6 Hkkjrh; fjtoZ cSad osQ fn'kk&funZs'kksa osQ vuqlkj xSj fu"ikfnr vfxzeksa 5.6 In accordance with RBI guidelines, accelerated provision
osQ fy, Rofjr çkoèkku fd;k x;k ftls cSad }kjk iwoZ esa ,l,e, &2 is made on non-performing advances which were not
Js.kh osQ varxZr lSUVªy fjiksft+Vjh vkWiQ baiQkeZs'ku vkWu yktZ ØsfMV earlier reported by the Bank as Special Mention Account
(lhvkjvkbZ,ylh) dks fo'ks"k of.kZr •krs esa fjiksVZ ugha fd;k tkrk under “SMA-2” category to Central Repository of
FkkA   Information on Large Credits (CRILC).

5-7 iwoZ o"kkZsa esa cV~Vs •krs ½.kksa osQ fo:¼ olwy dh xbZ jkf'k vkSj çkoèkkuksa 5.7 Amounts recovered against debts written-off in earlier
years and provisions no longer considered necessary
dks mèkkjdrZk dh orZeku fLFkfr osQ ifjçs{; esa fopkj djuk vko';d in the context of the current status of the borrower are
ugha le>k x;k gS vkSj bls ykHk&gkfu •krsa esa fy;k tkrk gSA   recognized in the profit and loss account.
5-8 ns'k ,Dlikst+j osQ fy, çkoèkku   5.8 Provision for Country Exposure:
vkfLr oxhZdj.k fLFkfr osQ vuqlkj fd, x, fof'k"V çkoèkkuksa osQ In addition to the specific provisions held according to the
vfrfjDr fdlh ns'k osQ ,Dlikst+jksa (vius ns'k osQ vykok vU;) osQ asset classification status, provisions are also made for
fy, Hkh çkoèkku fd;k x;k gSA ns'kksa dks lkr tksf•e Jsf.k;ksa vFkZkr~ individual country exposures (other than the home country).
Countries are categorized into seven risk categories,
ekewyh] de] eè;e] mPp] cgqr mPp] çfrcafèkr vkSj vkWiQ ØsfMV namely, insignificant, low, moderately low, moderate,
esa oxZhÑr fd;k x;k gS vkSj çkoèkku Hkkjrh; fjtoZ cSad osQ ekStwnk moderately high, high & very high and provisioning made
fn'kk&funZs'kksa osQ vuqlkj fd;k x;k gSA çR;sd ns'k osQ ekeys esa ;fn as per extant RBI guidelines. If the country exposure (net)
cSad dk ns'k ,Dlikst+j (fuoy) oqQy foRr iksf"kr vkfLr;ksa dh of the Bank in respect of each country does not exceed
1% of the total funded assets, no provision is maintained
1» ls vfèkd ugha gS rks ,sls oaQVªh ,Dlikst+j esa dksbZ çkoèkku ugha on such country exposures. The provision is reflected in
fd;k tkrk gSA ;g çkoèkku rqyu i=k dh vuqlwph 5 esa ^vU; ns;rk,a Schedule 5 of the Balance Sheet under the “Other liabilities
,oa çkoèkku ^vU;^^ osQ varxZr çnf'kZr fd;k tkrk gSA  & Provisions – Others”.
5-9 Hkkjrh; dEifu;ksa dh LVsi Mkmu vuq"kafx;ksa osQ lHkh ,DLikstj dk 5.9 An additional provision of 2% (in addition to country risk
çfrfufèkRo djus okyh ekud vkfLr osQ fo#¼ 2» dk ,d vfrfjDr provision that is applicable to all overseas exposures)
against standard assets representing all exposures
çkoèkku~ fd;k x;k gS (lHkh vksojlht ,DLikstjksa ij ykxw oaQVªh to step down subsidiaries of Indian Corporates has
tksf•e osQ vfrfjDr) rkfd <kaps dh tfVyrk gksus ls mRi vfrfjDr been made to cover the additional risk arising from
tksf•e dks doj fd;k tk losQ] fofHk {ks=kkfèkdkj esa fofHk eè;orZh complexity in the structure, location of different
laLFkkvksa dh vokfLFkfr gksus ls Hkkjrh; oaQiuh vkSj mlls dkiQh intermediary entities in different jurisdictions exposing
the Indian Company, and hence the Bank, to a greater
gn rd jktuSfrd vkSj fu;ked tksf•e osQ fy, cSad ,DLikstj gks
political and regulatory risk.  (As per RBI Cir.No. RBI/
ldrk gSA (vkjchvkbZ ifj-la- RBI@2015-16@279 DBR.IBD.BC 2015.16/279 DBR. IBD.BC No. 68/ 23.37.001/ 2015-16
No- 68@23-37-001@2015&16 fnukad 31-12-2015)- osQ vuqlkj)A  dated 31.12.2015).
6- laifÙk] la;a=k vkSj midj.k  6. PROPERTY, PLANT & EQUIPMENT:
6-1 ftu ifjljksa dk iqueZwY;u gks pqdk gS mUgsa NksM+dj laifÙk] la;a=k] vkSj 6.1 Property, Plant & Equipment are stated at historical cost
midj.k dks mudh ijEijkxr ykxr esa ls lafpr ewY;ßkl@ifj'kksèku less accumulated depreciation/amortization, wherever
applicable, except those premises, which have been
dks ?kVkdj fn•k;k tkrk gS iqueZwY;u ij gqbZ o`f¼ dks iqueZwY;u revalued. The appreciation on revaluation is credited
çkjf{kr fufèk esa tek fd;k tkrk gS vkSj iqueZwY;u jkf'k osQ dkj.k to revaluation reserve and incremental depreciation
o`f¼'khy ewY;ßkl dks mlesa ls de dj fn;k tkrk gSA  attributable to the revalued amount is deducted there from.
6-2 lkWÝVos;j dks iwathÑr dj vewrZ vkWfLr;ksa osQ lkFk tksM+ fn;k x;k 6.2 Software is capitalized and clubbed under Intangible
gSA   assets.
6.3 Cost includes cost of purchase and all expenditure such
6-3 •jhnnkjh dh ykxr lfgr lHkh •pZs tSls lkbV rS;kj djuk] laLFkkiuk
as site preparation, installation costs and professional
ykxr] iwathdj.k osQ le; rd vkfLr ij •pZ dh x;h O;olkf;d fees incurred on the asset till the time of capitalization.
iQhl ykxr esa 'kkfey gSA vkfLr;ksa ij •pZ fd, x, ifjorZh •pZs Subsequent expenditure/s incurred on the assets are
osQoy rHkh iwathÑr fd, tkrs gSa tc ,slh vkfLr;ksa ;k mudh capitalized only when it increases the future benefits from
dk;Z{kerk ls Hkfo"; osQ ykHk esa o`f¼ gksrh gSA   such assets or their functioning capability.

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6-4 ewY;ßkl 6.4 DEPRECIATION:

d- vkfLr;ksa (Hkwfe lfgr tgka dher vyx u dh tk ldrh A. Depreciation on assets (including land where value
gks) ij ewY;ßkl ds fy;s çko/ku vkfLr dh çR;kf'kr vk;q is not separable) is provided on straight-line method
based on estimated life of the asset, except in
ij lh/h js•k i¼fr ds vuqlkj fd;k tkrk gSA dEI;wVjksa dks respect of computers where it is calculated on the
NksM+dj tgka bldh x.kuk Hkkjrh; fjtoZ cSad }kjk fu/kZfjr nj straight-line method, at the rates prescribed by RBI.
ij lh/h js•k i¼fr ls fd;k tkrk gSSA
B. Depreciation on assets has been provided at the
•- ,slh vkfLr;ksa ij ewY;ßkl fuEufyf•r njksa ij fd;k x;k gS rates furnished below:-

fooj.k ewY;ßkl dh nj Particulars Rate of Depreciation

PREMISES
ifjlj
Freehold Properties
ÚhgksYM laifÙk
Land NIL
Hkwfe 'kwU; Depreciation to be provided 2.5% (40 years Straight Line
fueZk.k ykxr ij çnku dh tkus okyh 2-5» (40  o"kZ lhèkh js•k on Construction Cost where Method or remaining life
ewY;ßkl nj tgk¡ Hkwfe dh ykxr dks fofèk ;k 'ks"k vk;q tks Hkh the land cost is segregated whichever is lower)
and on total cost where the
vyx fd;k tkrk gS vkSj oqQy ykxr ij de gks) 
land cost is not ascertainable
tgka Hkwfe dh ykxr lqfuf'pr ugha dh and cannot be segregated.
tk ldrh vkSj mls vyx ugha fd;k tk
Land acquired on perpetual NIL
ldrk gS  lease where no lease period
csfe;knh iêðs ij yh xbZ Hkwfe tgka iêðs dh 'kwU; is mentioned
vof/ dk mYys• ugha gS Land acquired on lease where Over lease period
lease period is mentioned
iêðs ij yh xbZ Hkwfe tgk¡ iêðs dh vof/ iêðs dh vof/ ij
dk mYys• gS Building
Constructed on free hold land 2.50%
Hkou and on leased land, where
Úh gksYM vkSj iêðs okyh Hkwfe ij fufeZr] 2-50» lease period is above 40
tgka iêðs dh vof/ 40 o"kZ ls vf/d gS years
Constructed on leased land Over lease period
iêðs okyh Hkwfe ij fufeZr tgk¡ iêðs dh iêðs dh vof/ ij
where lease period is below
vof/ 40 o"kZ ls de gS 40 years.
ifjljksa osQ vfrfjDr vpy ifjlaifÙk;ka  FIXED ASSETS EXCEPT PREMISES
iQuhZpj vkSj fiQDlplZ & LVhy oLrq,a 5.00% Furniture and fixtures- Steel 5.00%
articles
iQuhZpj vkSj fiQDlplZ & ydM+h dh 10.00%
oLrq,a Furniture and fixtures- 10.00%
wooden articles
xís 20.00%
Mattresses 20.00%
eksckby iQksu midj.k 33.33% Mobile Phone Instruments 33.33%
e'khujh] fctyh dh oLrq,a vkSj fofo/ 15.00% Machinery, electrical and 15.00%
oLrq,a miscellaneous articles

eksVj&dkjsa ,oa lkbZdysa 15.00% Motor cars and cycles 15.00%

Computers, ATMs and related 33.33%
oaQI;wVj] ,Vh,e vkSj lacafèkr oLrq,a ySi 33.33%
items, laptop, i pad etc:-
VkWi]vkbZiSM vkfn Servers, Network, Equipment
loZlZ] usVodZ] midj.k ,oa Lopkfyr & Automated Teller Machines
(Including software forming
Vsyj e'khu(oaQI;wVj gkMZos;j dk ,d
an integral part of computer
vfuok;Z Hkkx lkWiQ+~Vos;j fueZk.k osQ lkFk) hardware)
dk;Zky; dh #- 25000-00 ls de jkf'k dh vpy laifÙk;ksa (deZpkfj;ksa Items of office fixed assets (excepts to staff) amount less than
dks NksM+dj) vkSj@vFkok ftldh lkekU;r% vofèk vfèkxzg.k dh frfFk ls Rs. 25000.00 and / or having useful life of less than 12 months
12 eghuksa ls de gS] dks O;; osQ :i esa ekuk tkuk pkfg,A  from the date of acquisition should be recognized as expense.
#- 25000-00 rd osQ ,IyhosQ'ku lkWÝVos;j@vkWijsfVax flLVe@MsVk csl dh Cost of Application Software / Operating System / Data base
ykxr ij jktLo çHkkfjr fd;k tkrk gSA amounting upto Rs. 25000.00 are charged to revenue.

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x- cSd
a osQ vius ifjlj osQ vfrfjDr ubZ vkfLr;ksa ij ewY;ßkl dh C. Depreciation on fresh additions to assets other than
nj mlh fnu ls çnku dh tkrh gS vkSj o"kZ osQ nkSjku csph xbZ@ bank's own premises is provided from the day  in
fuiVku dh xbZ vkfLr;ksa osQ ekeys es a ftl rkjh• rd bls cspk@ which the assets are capitalized and in the case of
fuiVku fd;k tkrk gS vFkZkr nSfud vkèkkj ij ewY;ßkl dh nj assets sold/disposed off during the year, up to the
date in which it is sold/ disposed off i.e. daily basis.
çnku dh tkrh gSA 
D. The depreciation on bank's own premises existing
?k- o"kZ osQ var esa ekStnw cSd
a osQ vius LokfeRo osQa ifjljksa ij
at the close of the year is charged for full year.
ewY;âkl iwjs o"kZ osQ fy;s çHkkfjr fd;k x;k gSA fueZk.k ykxr The construction cost is depreciated only when the
ij rHkh ewY;wâkl fd;k tkrk gS tc Hkou lHkh çdkj ls iwjk gks building is complete in all respects. Where the cost of
tkrk gsA tgka Hkwfe vkSj Hkou dh ykxr dk vyx ls irk ugha land and building cannot be separately ascertained,
yxk;k tk ldrk gS] ogka ewY;ßkl Hkou ij ykxw nj ls lexz depreciation is provided on the composite cost, at
ykxr ij dh tkrh gSA  the rate applicable to buildings.
M- iV~Vkèkkfjr ifjljksa osQ lacèa k es]a iV~Vk çhfe;e ;fn dksbZ gS] iV~Vs E. In respect of leasehold premises, the lease premium,
dh lai.w kZ vofèk ij ifj'kksfèkr gS vkSj iV~Vk fdjk;k lacfa èkr o"kkZas if any, is amortized over the period of lease and the
esa çHkkfjr fd;k tkrk gSA   lease rent is charged in the respective year(s).

p- iqueZYw ;u vkfLr;ksa osQ ewY;ßkl dh nj iqueZYw ;kadu osQ le; F. The Revalued assets is depreciated over the
ewY;kadu dh xbZ vkfLr;ksa dh 'ks"k mi;ksxh vk;q osQ vkèkkj ij balance useful life of the asset as assessed at the
time of revaluation.
fuf'pr dh tkrh gSA  
7. IMPAIRMENT OF ASSETS:
7- vkfLr;ksa dh vilkekU;rk
The carrying costs of assets are reviewed at each Balance
vkfLr;ksa dh j•j•ko ykxr dks vkarfjd@cká rF;ksa osQ vkèkkj ij dksbZ Sheet date if there is any indication of impairment based
vilkekU;rk fn•kbZ nsus ij çR;sd rqyui=k frfFk dks lehf{kr fd;k on internal/external factors.
tkrk gSA
An impairment loss is recognized wherever the carrying
,d vilkekU; gkfu rHkh ekuh tkrh gS tgka ,d vkfLr dh j•ko cost of an asset exceeds its recoverable amount. The
ykxr bldh olwyh jkf'k ls T;knk gksrh gSA olwyh ;ksX; jkf'k vkfLr recoverable amount is the greater of the assets net selling
dh fuoy fcØh dher vkSj mi;ksfxrk ewY; ls T;knk gksrh gSA mi;ksfxrk price and value in use. In assessing value in use, the
ewY; osQ fuèkZkj.k es]a vuqekfur Hkkoh udnh çokg dj iwoZ NwV nj esa estimated future cash flows are discounted to their present
ç;qDr mlosQ orZeku ewY; dks ?kVk;k tkrk gS tks ml le; èku osQ value using a pre-tax discount rate that reflects current
orZeku cktkj ewY; vkSj vkfLr osQ oxZhÑr tksf•eksa dks n'kZkrk gSA market assessments of the time value of money and risks
specific to the asset.
vilkekU;rk osQ i'pkr] ;fn dksbZ gS] ewY;ßkl vkfLr dh 'ks"k mi;ksxh
After impairment, if any, depreciation is provided on the
vofèk esa la'kksfèkr j•ko ykxr ij fd;k tkrk gSA revised carrying cost of the asset over its remaining useful life.
iwoZ esa gqbZ vilkekU;rk gkfu ifjfLFkfr;ksa esa ifjorZu osQ vkèkkj ij c<kbZ A previously recognized impairment loss is increased or
;k fjolZ dh tkrh gSA reversed depending on changes in circumstances.
gkykafd] fjolZy osQ i'pkr j•ko ewY; ml j•ko ewY; ls Åij ugha However, the carrying value after reversal is not increased
c<+rk gS tks ;fn dksbZ vilkekU;rk ugha gqbZ gks rks lkekU; ewY;ßkl beyond the carrying value that would have prevailed by
çHkkfjr djosQ fon~;eku gksxkA charging usual depreciation if there was no impairment.
8- deZpkjh ykHk 8. EMPLOYMENT BENEFITS:
Hkfo"; fufèk% PROVIDENT FUND:
Hkfo"; fufèk ,d lqifjHkkf"kr va'knku ;kstuk gS D;ksfa d cSd
a iwoZ Provident fund is a defined contribution scheme as the
fuèkZkfjr njksa ij fuf'pr va'knku dk Hkqxrku djrk gSA cSd
a dk nkf;Ro Bank pays fixed contribution at pre-determined rates. The
,sls fuf'pr va'knku rd lhfer gSA ;s va'knku ykHk o gkfu •krs esa obligation of the Bank is limited to such fixed contribution.
çHkkfjr fd, tkrs gSAa The contribution is charged to Profit & Loss A/c.

minku% GRATUITY:

minku ns;rk ,d lqifjHkkf"kr ykHk nkf;Ro gS vkSj chekafdr ewY;kadu Gratuity liability is a defined benefit obligation and is
osQ vkèkkj ij fn;k tkrk gSA ;g ;kstuk cSd
a }kjk foÙk iksf"kr gS vkSj provided for on the basis of an actuarial valuation. The
scheme is funded by the bank and is managed by a
,d vyx VªLV }kjk pykbZ tkrh gSA
separate trust.
isa'ku%
PENSION:
is'a ku ns;rk ,d lqifjHkkf"kr ykHk nkf;Ro gS vkSj chekafdd ewY;kadu Pension liability is a defined benefit obligation and is provided
osQ vkèkkj ij nh tkrh gSA ;g ;kstuk cSda }kjk foÙk iksf"kr gS vkSj ,d for on the basis of an actuarial valuation. The scheme is
vyx VªLV }kjk pykbZ tkrh gSA funded by the bank and is managed by a separate trust.

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cSad 01-04-2010 dks vkSj blosQ ckn cSad esa dk;Zxzg.k djus The Bank operates a New Pension Scheme (NPS) for all
okys lHkh vfèkdkfj;ksa@deZpkfj;ksa osQ fy, ,d ubZ isa'ku ;kstuk officers/ employees joining the Bank on or after 01.04.2010.
As per the scheme, the covered employees contribute 10%
(,uih,l) pyk jgk gSA ;kstuk osQ vuqlkj] ik=k deZpkjh vius of their basic pay plus dearness allowance to the scheme
ewy osru tek egaxkbZ HkÙks osQ 10» dk va'knku nsrs gS vkSj cSad Hkh together with a matching contribution from the Bank.
mruk gh va'knku djrk gSA lEcfUèkr deZpkjh dh iw.kZ jftLVªs'ku Pending completion of the registration procedures of the
employees concerned, these contributions are retained.
çfØ;k iwjh gksus rd ;s va'knku j•s tkrs gSA cSad ,sls va'knku ls
The Bank recognizes such annual contributions as an
ml o"kZ esa O;; ekurk gS ftlls ;g lEcafèkr gSA LFkk;h fjVk;jesaV expense in the year to which they relate. Upon the receipt
•krk la[;k (ihvkj,,u) çkIr gksus ij lesfdr ;ksxnku jkf'k dks of the Permanent Retirement Account Number (PRAN),
,uih,l VªLV esa varfjr dj fn;k tkrk gSA the consolidated contribution amounts are transferred to
the NPS Trust.
{kfriwfrZ vuqifLFkfr;ka%
COMPENSATED ABSENCES:
mifpr {kfriwfrZ vuqifLFkfr;ka tSls vftZr NqfV~V;k¡ vkSj chekjh dh
Accumulating compensated absences such as Privilege
NqfV~V;k¡ (vç;qDr vkdfLed NqfV~V;ksa lfgr) chekafdd ewY;kadu Leave (PL) and Sick Leave (including unavailed casual
vkèkkj ij nh tkrh gSaA leave) are provided for based on actuarial valuation.
vU; deZpkjh ykHk% OTHER EMPLOYEE BENEFITS:
vU; deZpkjh ykHk tSls NqV~Vh fdjk;k fj;k;r (,y,iQlh)] flYoj Other Employee Benefits such as Leave Fare Concession
tqcyh vokMZ bR;kfn chekafdd ewY;kadu osQ vkèkkj ij fn, tkrs (LFC), Silver Jubilee Award, etc. are provided for based on
gSaA actuarial valuation.
In respect of overseas branches and offices, the benefits
tgka rd fons'k fLFkr 'kk•kvksa vkSj dk;Zky;ksa dk lacaèk gS
in respect of employees other than those on deputation
çfrfu;qfDr ij x, deZpkfj;ksa dks fn, x, ykHkksa osQ vykok vU; are valued and accounted for as per laws prevailing in the
lHkh ykHk mu ns'kksa esa ykxw dkuwuksa osQ vuqlkj ewY;kafdr vkSj respective countries.
ys•kafdr fd, x, gSaA
9. TRANSLATION OF FOREIGN CURRENCY TRANSACTIONS
9- fons'kh eqæk ls lacafèkr ysunsuksa dk ifjorZu vkSj 'ks"k & BALANCES:

fons'kh fofue; esa 'kkfey ysunsu ys•kekud 11 ^^fons'kh fofue; njksa Transactions involving foreign exchange are accounted
esa ifjorZu dk çHkko^^ osQ vuqlkj ys•kafdr fd, tkrs gSAa for in accordance with AS 11, “The Effect of Changes in
Foreign Exchange Rates”.
9-1 iwooZ rZh yanu 'kk•kvksa osQ vfxzeksa dks NksMd
+ j] ftudk Hkkjr esa varj.k
9.1 Except advances of erstwhile London branches which
dh frfFk dks ykxw fofue; njksa osQ vkèkkj ij ys•kadu fd;k tkrk gS] are accounted for at the exchange rate prevailing on the
Hkkjrh; fons'kh eqæk O;kikjh la?k (isQMkbZ) osQ ekxZfunZ's ku osQ vuqlkj date of parking in India, all other monetary assets and
rqyu i=k frfFk ij fofue; njksa osQ vkèkkj ij vU; lHkh ekSfæd liabilities, guarantees, acceptances, endorsements and
vkfLr;ksa rFkk ns;rkvks]a xkjafV;ks]a LohÑfr;ks]a i`’kaduksa o vU; nkf;Roksa other obligations are translated in Indian Rupee equivalent
dks çkjafHkd :i ls dfYir nj ij ntZ fd;k tkrk gS vkSj lerqY; at the exchange rates prevailing as on the Balance Sheet
date as per Foreign Exchange Dealers' Association of
Hkkjrh; #i;s esa ifjofrZr fd;k tkrk gSA India (FEDAI) guidelines.
9-2 vpy vkfLr;ksa ftls ijaijkxr nj ij j•k tkrk gS] ls brj xSj ekSfæd 9.2 Non-monetary items other than fixed assets which are
enksa dks ysu&nsu dh frfFk dks çHkkoh fofue; njksa ij ifjofrZr fd;k carried at historical cost are translated at exchange rate
tkrk gSA prevailing on the date of transaction.

9-3 cdk;k ok;nk fofue; LikWV o ok;nk lafonkvksa dks Hkkjrh; fons'kh eqæk 9.3 Outstanding Forward exchange spot and forward contracts
O;kikjh la?k }kjk rqyu i=k frfFk ij vfèklwfpr fofue; njksa ij ifjofrZr are translated as on the Balance Sheet date at the rates
fd;k tkrk gS vkSj iQyLo:i ewY;kadu ij gq, ykHk@gkfu dks ykHk o notified by FEDAI and the resultant gain/loss on translation
is taken to Profit & Loss Account.
gkfu •krs esa fn•k;k tkrk gSA
Foreign exchange spot/forward contracts/deals (Merchant
fons'kh fofue; LikWV@iQkoZM djkj@MhYl (epZVas o baVj cSd a )] tks fd
and Inter-bank) which are not intended for trading/Merchant
Vªfs Max o epZVa gSt osQ fy, ugha fd, x, gSa rFkk ;s rqyu i=k dh frfFk Hedge and are outstanding on the Balance Sheet date,
rd cdk;k gS]a fofue; ykHk ij iqueZYw ;kadu çHkko dks gVkus osQ fy, are reverse re-valued at the closing FEDAI spot/forward
isQMkbZ (,iQbZMh,vkbZ) LikWV@iQkoZM dh lekfIr ij fjolZ iqueZYw ;kafdr rate in order to remove revaluation effect on exchange
gksrs gSA bl rjg osQ iQkoZM fofue; djkj osQ vkjEHk ls mRi çhfe;e profit. The premium or discount arising at the inception of
vFkok NwV dks djkj osQ le;kofèk esa C;kt O;; ;k vk; osQ :i esa such a forward exchange contract is amortized as interest
ifj'kksfèkr fd;k x;k gSA expense or income over the life of the contract.

9-4 vk; rFkk O;; dh ensa ysu&nsu dh rkjh• dks çpfyr fons'kh fofue; 9.4 Income and expenditure items are accounted for at the
nj ij ifjofrZr dh tkrh gSAa exchange rate prevailing on the date of transaction.

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ekSfæd enksa osQ fuiVku ij muls fHkUu njksa ij mRiUu fofue; varj Exchange differences arising on the settlement of
ftl ij os 'kq:vkr esa ntZ fd, x, Fks] ml vofèk osQ fy, ftues os monetary items at rates different from those at which they
were initially recorded are recognized as income or as
mRiUu gq, Fks vk; ;k O;; osQ :i esa ekus tkrs gSAa
expense in the period in which they arise.
eqæk Ý;wpj O;kikj esa •qyh fLFkfr osQ fofue; njksa esa ifjorZu osQ dkj.k Gains/Losses on account of changes in exchange rates of
•krs esa ykHk@gkfu nSfud vkèkkj ij fofue; lek'kksèku x`gksa osQ lkFk open position in currency futures trades are settled with the
fuiVk, tkrs gSa vkSj ,sls ykHk@gkfu dks ykHk o gkfu •krs esa fy;k tkrk exchange clearing house on daily basis and such gains/
gSA losses are recognized in the Profit and Loss Account.

9-5 fons'kh 'kk•k,a@virVh; cSafoaQx bdkb;ka % 9.5 Offices outside India / Offshore Banking Units:

(i) fons'kh 'kk•k,a vkSj virVh; cSfa oaQx ;wfuV osQ ifjpkyuksa dks (i) Operations of foreign branches and off shore
^^xSj lekdfyr fons'kh ifjpkyu** esa oxhZÑr fd;k x;k gS banking unit are classified as "Non-integral foreign
vkSj fons'k esa çfrfufèk dk;Zky;ksa osQ ifjpkyuksa dks ^^lekdfyr operations" and operations of representative offices
abroad are classified as "integral foreign operations".
fons'kh ifjpkyuks*a * osQ :i esa oxhZÑr fd;k x;k gSA
(ii) Foreign currency transactions of integral foreign
(ii) lekdfyr fons'k ifjpkyuksa osQ fons'kh eqæk ysunsuksa dks vkSj xSj
operations and non-integral foreign operations are
lekdfyr fons'kh ifjpkyuksa dks ys•kadu ekud & 11 esa fn, accounted for as prescribed by AS-11.
x, fuèkZkj.k osQ vuqlkj fd;k x;k gSA
(iii) Exchange Fluctuation resulting into Profit / loss
(iii) xSj lekdfyr ifjpkyuksa osQ ykHk@gkfu dks fofue; mrkj&p<+ko of non-integral operations is credited /debited to
çkjf{kr fufèk esa tek@ukes fd;k tkrk gSA Exchange Fluctuation Reserve.
10- vk; ij dj 10. TAXES ON INCOME
vk;dj O;; cSad }kjk fd, x, orZeku dj rFkk vkLFkfxr dj O;; Income tax expense is the aggregate amount of current
dh oqQy jkf'k gksrk gSA vk;dj vfèkfu;e] 1961 rFkk ys•kadu tax including Minimum Alternate Tax (MAT), wherever
applicable and deferred tax expense incurred by the
ekud 22 osQ çkoèkkuksa osQ vuqlkj gh orZeku dj O;; rFkk Bank. The current tax and deferred tax are determined
vkLFkfxr dj O;; dh x.kuk gksrh gSA fons'k esa fLFkr dk;Zky;ksa in accordance with the provisions of the Income Tax Act,
esa Hkqxrku fd, x, djksa dks 'kkfey djus osQ ckn vk; ij dj osQ 1961 and as per Accounting Standard 22 - Accounting for
fy, ys•kadu fd;k tkrk gS tks fd lEcfUèkr {ks=kkfèkdkj osQ dj Taxes on Income respectively after taking into account
taxes paid at the foreign offices, which are based on the
fu;eksa ij vkèkkfjr gksrs gSaA
tax laws of respective jurisdictions.
,e,Vh ØsfMV dks ,d ifjlaifÙk osQ :i esa rHkh ekU;rk nh tkrh gS MAT credit is recognized as an asset only when and to
tc foLrkj osQ fy, bl ckr osQ Bksl çek.k gksa fd vk;dj vfèkfu;e] the extend there is convincing evidence that there will be
1961 osQ rgr fufnZ‘ vofèk osQ nkSjku lkekU; vk;dj dk Hkqxrku fd;k payment of normal income tax during the period specified
tk,xkA under the income Tax Act, 1961,
Deferred Tax adjustments comprises of changes in the
vkLFkfxr dj lek;kstu esa o"kZ osQ nkSjku vkLFkfxr dj vkfLr ;k
deferred tax assets or liabilities during the year. Deferred
ns;rkvksa esa gqvk ifjorZu 'kkfey gSA vkLFkfxr dj vkfLr o ns;rk] tax assets and liabilities are recognized by considering the
orZeku o"kZ osQ fy, ys•kadu vk; vkSj dj ;ksX; vk; osQ chp osQ le; impact of timing differences between taxable income and
varjky osQ çHkko dks è;ku esa j•rs gq, r; dh tkrh gSA vkLFkfxr dj accounting income for the current year, and carry forward
vkfLr o ns;rk dh x.kuk dj dh nj rFkk dj fu;eksa dk ç;ksx] tks losses. Deferred tax assets and liabilities are measured
using tax rates and tax laws that have been enacted or
fd rqyu i=k frfFk esa vfèkfu;fer ;k okLrfod vfèkfu;fer fd;k x;k substantively enacted at the balance sheet date. The
gks] fd;k tkrk gSA vkLFkfxr dj vkfLr o ns;rk esa ifjorZu dk çHkko impact of changes in deferred tax assets and liabilities
ykHk o gkfu •krksa esa fn•kbZ nsrk gSA vkLFkfxr dj vkfLr dks igpkuk is recognized in the profit and loss account. Deferred tax
tkrk gS rFkk çR;sd fjiksfVZxa frfFk ij iqu% vkdfyr fd;k tkrk gS] tks assets are recognized and re-assessed at each reporting
date, based upon management’s judgment as to whether
çcUèku osQ fu.kZ; ij vkèkkfjr gksrh gS fd D;k mudh olwyh ;Fkksfpr@ their realization is considered as reasonably/virtually
opZvq yh fuf'pr ekuh xbZ gSAa certain.
11- çfr 'ks;j vk; 11. Earnings per Share:

cSd
a dh çfr 'ks;j vkèkkjHkwr vkSj ßkflr vk; dh vkbZlh,vkbZ }kjk The Bank reports basic and diluted earnings per share in
accordance with AS 20 -‘Earnings per Share’ issued by the
tkjh ,,l 20 ^çfr 'ks;j vk;* osQ vuqlkj gksrh gSA csfld vk; çfr ICAI. Basic Earnings per Share are computed by dividing
'ks;j dh x.kuk o"kZ osQ fy, fo'ks"kdj bZfDoVh 'ks;jèkkjdksa dks dj osQ the Net Profit after Tax for the year attributable to equity
ckn 'kq¼ ykHk dks o"kZ osQ cdk;k bZfDoVh 'ks;j dh Hkkfjr la[;k ls shareholders by the weighted average number of equity
Hkkx djosQ çkIr dh tkrh gSA shares outstanding for the year.

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12- çkoèkku] vkdfLed ns;rk;sa rFkk vkdfLed vkfLr;k¡% 12. Provisions, Contingent Liabilities and Contingent Assets:

Hkkjrh; lunh ys•kdkj laLFkku }kjk tkjh ¶,,l & 29 çkoèkku In conformity with AS 29, “Provisions, Contingent
vkdfLed ns;rk;sa rFkk vkdfLed vkfLr;k¡¸ osQ vuqikyu esa] Liabilities and Contingent Assets”, issued by the Institute
of Chartered Accountants of India, the Bank recognises
cSad çkoèkku dks osQoy rHkh ekU;rk nsrk gS tc iwoZ ?kVuk osQ
provisions only when it has a present obligation as a result
ifj.kkeLo#i orZeku nkf;Ro gks rFkk ftlosQ ifj.kker% èkuksa dk of a past event, and would result in a probable outflow of
lEHkkfor cfgxZeu gks] nkf;Ro dks fuiVkus osQ fy, vkfFkZd ykHk resources embodying economic benefits will be required
vko';d gks rFkk tc nkf;Ro dh fo'oluh; jkf'k vuqekfur dh to settle the obligation, and when a reliable estimate of the
tk ldrh gksA amount of the obligation can be made.

forh; fooj.kh esa vkdfLed vkfLr;ksa dks ugha fy;k tkrk gSA Contingent Assets are not recognised in the financial
statements.
13- cqfy;u VªkatsD'ku%
13. Bullion Transactions:
cSad cqfy;u dk vk;kr djrk gS ftlesa xzkgdksa dks çs"k.k vkèkkj ij The Bank imports bullion including precious metal bars
cspus osQ fy, cgqewY; esVy ckj 'kkfey gSA vk;kr fo'ks"kr% cSd on a consignment basis for selling to its customers. The
& Vw & cSd vkèkkj ij gksrk gS rFkk xzkgd dks mldk ewY; lIyk;j imports are typically on a back-to-back basis and are priced
}kjk vafdr ewY; ij nsuk gksrk gSA bu cqfy;u VªkatsD'kuksa esa cSad 'kqYd to the customer based on price quoted by the supplier.
vftZr djrk gSA 'kqYd dks deh'ku vk; osQ varxZr oxhZÑr fd;k The Bank earns a fee on such bullion transactions. The
fee is classified under commission income. The Bank
tkrk gSA cSad Lo.kZ dks tek o ml ij ½.k nsrk gS ftls çnÙk@çkIr
also accepts deposits and lends gold, which is treated as
C;kt osQ lkFk C;kt vk;@vk; osQ :i esa oxhZÑr ekeys osQ vkèkkj deposits/advances as the case may be with the interest
ij tekjkf'k@vfxze dh rjg ekuk tkrk gSA paid / received classified as interest expense/income.
14- •aMokj fjiksfVZax% 14. Segment Reporting:
cSad] vkjchvkbZ fn'kkfunZs'kksa osQ vuqlkj rFkk vkbZlh,vkbZ }kjk tkjh The Bank recognizes the Business segment as the
,dkmafVax LVSaMMZ 17 dh vuqikyuk esa fctusl •aM dh igpku Primary reporting segment and Geographical segment
as the Secondary reporting segment, in accordance with
çkFkfed fjiksfVZax •aM rFkk HkkSxksfyd •aM dks f}rh; fjiksfVZax •aM
the RBI guidelines and in compliance with the Accounting
osQ #i esa djrk gSA Standard 17 issued by ICAI.
15- fnukad 7 vçSy] 2016 osQ vkjchvkbZ ifji=k la- ,iQvkbZMhMh-dka- Iyku- 15. The Bank, in accordance with RBI Circular FIDD.CO.Plan.
chlh- 23@04-09-01@2015&16 osQ vuqlkj cSd a ] ih,l,ylh dk foØ; BC.23/ 04.09.01/ 2015-16 dated April 7, 2016, trades in
;k Ø; dj çkFkfedrk {ks=k osQ iksViZ Qksfy;ks esa O;kikj djrk gSA bu Priority Sector portfolio by selling or buying PSLC. There
ysunsu esa tksf•eksa ;k ½.k vkfLr;ksa dk dksbZ varj.k ugha gSA ih,l,ylh is no transfer of risks or loan assets in these transactions.
The fee paid for purchase of the PSLC is treated as an
dh •jhn osQ fy, Hkqxrku fd;k x;k 'kqYd ^O;;* osQ :i esa ekuk
‘Expense’ and the Fee received from sale of PSLCs is
tkrk gS vkSj ih,l,ylh dh fcØh ls çkIr 'kqYd dks ^vU; vk;* osQ treated as ‘Other Income’.
:i esa ekuk tkrk gSA

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vuqlwph& 18 (,dy) SCHEDULE 18 (STANDALONE)

•krksa ls lacaf/r fVIif.k;ka (,dy) - 31-03-2021 NOTES TO ACCOUNTS - 31.03.2021
1- iw¡th 1. Capital

iw¡th vuqikr Capital Ratio

(Amount in `Crore)
(:i;s djksM+ esa)
Current Previous
Ø- pkyw o"kZ xro"kZ Sl.
Particulars Year Year
fooj.k No
la- 31.03.2021 31.03.2020 31.03.2021 31.03.2020
i. lkekU; bfDoVh Vh;j 1 iwath vuqikr (»)* 10.61% 10.69% i. Common Equity Tier 1 Capital ratio (%)* 10.61% 10.69%
ii. Vh;j 1 iwath vuqikr (»)* 11.49% 11.91% ii. Tier 1 Capital ratio (%)* 11.49% 11.91%
iii. Vh;j 2 iwath vuqikr (»)* 2.83% 2.24%
iii. Tier 2 Capital ratio (%)* 2.83% 2.24%
iv. dqy iwta h vuqikr (lhvkj,vkj) (»)* 14.32% 14.14%
cSad esa Hkkjr ljdkj dh 'ks;j/kfjrk dk iv. Total Capital ratio (CRAR) (%)* 14.32% 14.14%
v. 76.87% 83.19%
çfr'kr Percentage of the shareholding of the
v. 76.87% 83.19%
tqVkbZ xbZ bfDoVh iwath dh jkf'k** 4322.65** 16091.00 Government of India in the Bank
d) lekesyu osQ dkj.k% 534-61 Amount of equity capital raised 4322.65** 16091.00
vi.
[k) D;wvkbZih osQ ekè;e vi. a) On account of amalgamation: 534.61
ls tqVkbZ xbZ iwath 3]788-04 b) Capital raised by way of QIP 3,788.04
Amount of Additional Tier 1 Capital raised;
vii. tqVkbZ xbZ Vh;j & A vfrfjDr iwath dh jkf'k 495.00 'kwU; 495.00 NIL
of which :
ftlesa csfe;knh xSjlap;h vf/ekuh 'ks;j 'kwU; 'kwU; vii. Perpetual Non- Cumulative Preference NIL NIL
(ih,ulhih,l) Shares(PNCPS):
495.00 NIL
csfe;knh ½.k fy•r (ihMhvkbZ) % 495.00 'kwU; Perpetual Debt Instruments (PDI):
Amount of Tier 2 Capital raised; 3994.00 1500.00
viii. tqVkbZ xbZ Vh;j 2 iwath dh jkf'k ftlesa 3994.00 1500.00
of which : 3994.00 1500.00
½.k iwath fy•rs% 3994.00 1500.00
Debt Capital instrument:
vf/eku 'ks;j iwath fy•rsa ¹csfe;knh lap;h 'kwU; 'kwU; viii. Preference Share Capital Instruments:[ NIL NIL
vf/eku 'ks;j (ihlhih,l@çfrsns; xSj lap;h Perpetual Cumulative Preference Shares
(PCPS) / Redeemable Non- Cumulative
vf/eku 'ks;j (vkj,ulhih,l)@ çfrns; Preference Shares (RNCPS) /Redeemable
lap;h vf/ekuh 'ks;j (vkjlhih,l)º Cumulative Preference Shares (RCPS) ]

*csly &AAA iwath fofu;eu osQ vuqlkj 1 (i ls iv) esa nh xbZ lwpuk gSA * Information given in 1 (i to iv) has been given as per Basel III
Capital Regulations.
vkjchvkbZ us vius ifji=k la- Mhchvkj-la-chih-chlh-83@21-06-201@2015&16 RBI vide circular no. DBR.No.BP.BC.83/21.06.201/2015-16
osQ vuqlkj fnukad 1 ekpZ] 2016 osQ ekè;e ls cSadksa dks iqueZwY;kadu dated 1st March, 2016 has given discretion to banks to consider
fjtoZ] fons'kh eqæk Vªkalys'ku fjtoZ vkSj vkLFkfxr dj vkfLr dks iwath Revaluation Reserve, Foreign Currency Translation Reserve
i;ZkIrrk dh x.kuk osQ mís'; ls lhbZVh&1 iwath vuqikr osQ :i esa ekU;rk and Deferred Tax Asset for purpose of computation of Capital
nsus osQ fy, foosdkfèkdkj fn;k gSA cSad us mijksDr x.kuk esa fodYi dk Adequacy as CET-1 capital ratio. The Bank has exercised the
option in the above computation.
ç;ksx fd;k gSA
Amalgamation adjustment reserve arised on account of
lekesyu osQ dkj.k mRi lekesyu lek;kstu vkjf{kr fufèk;ksa dks Amalgamation has been considered under CET-1 for the purpose
lhvkj,vkj dh x.kuk osQ mís'; ls lhbZVh&1 osQ rgr ekuk x;k gSA of calculation of CRAR.
**d) rRdkyhu vksfj,aVy cSad vkWiQ dkWelZ vkSj rRdkyhu ;wukbVsM cSad vkWiQ ** a) 2673063327 Equity shares of Rs. 2.00 each issued to
bafM;k osQ 'ks;jèkkjdksa dks HkwriwoZ osQ cSadksa esa muosQ }kjk j•s x, 'ks;jksa shareholders of erstwhile Oriental Bank of Commerce and
erstwhile United Bank of India in lieu shares held by them
osQ cnys esa 2-00 osQ 2673063327 bfDoVh 'ks;j tkjh fd, x, FksA in erstwhile banks.
•) D;wvkbZih osQ ekè;e ls b) by way of QIP.
foÙk o"kZ 2020&21 osQ nkSjku cSad us lsch fofu;e] 2018 (iwath vkSj During the FY 2020-21 the Bank has issued 1,06,70,52,910 equity
çdVhdj.k vko';drk,¡ tkjh djuk) osQ çkoèkkuksa osQ vuqlkj vfgZr shares having Face Value of Rs.2 each for cash to Qualified
Eligible Buyers pursuant to Qualified Institutional Placement
laLFkkxr LFkkuu (D;wvkbZih) osQ vuqlkj ;ksX; ik=k •jhnkjksa dks udn (QIP) in accordance with the provisions of SEBI (Issue of Capital
osQ fy, 33-50 çfr 'ks;j osQ çhfe;e ij 3]788-04 djksM+ osQ çfr 2 and Disclosure Requirements) Regulations, 2018 at a premium
osQ vafdr ewY; okys 1]06]70]52]910 bfDoVh 'ks;j tkjh fd, gSaA blosQ of Rs.33.50 per share aggregating Rs. 3,788.04 Crore. This has
ifj.kkeLo:i tkjh vkSj pqdrk bfDoVh 'ks;j iwath esa 213-41 djksM+ resulted in an increase of Rs.213.41 Crore in the issued and paid
up Equity Share Capital and Rs. 3,563.91 Crore (Net of Issue
vkSj 'ks;j çhfe;e •krs esa 3]563-91 djksM+ (fuxZe O;; dk fuoy)
Expenses) in Share Premium Account.
dh o`f¼ gqbZ gSA

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o"kZ osQ nkSjku] cSad us futh LFkkuu osQ ekè;e ls 495-00 djksM+ osQ csly During the year, Bank has issued Basel III compliant Additional
III vuqikyu vfrfjDr fV;j&I ckaM tkjh fd, gSaA blosQ vykok] cSad us Tier-I Bonds of Rs.495.00Crore through private placements.
Further, the Bank has also raised Basel III compliant Tier II
futh LFkkuu osQ ekè;e ls foÙk o"kZ 2020&21 osQ nkSjku 3]994 djksM+ osQ Bonds of Rs. 3,994 Crore during FY 2020-21 through private
csly III vuqikyu fV;j II ckaM Hkh tqVk, gSaA placements.
lekesyu ij uksV Note on Amalgamation

iatkc uS'kuy cSad osQ lkFk rRdkyhu vksfjvaVy cSad vkWiQ dkWelZ vkSj Amalgamation of Erstwhile Oriental Bank of Commerce and
Erstwhile United Bank of India with Punjab National Bank
rRdkyhu ;wukbVsM cSad vkWiQ bafM;k dk lekesyu
a. In exercise of power conferred by section 9 of the Banking
d- cSd
a dkjh oaQiuh (miØeksa dk vtZu vkSj varj.k) vfèkfu;e] 1970 Companies (Acquisition and Transfer of Undertakings
(1970 dk 5) dh èkkjk 9 vkSj cSda dkjh oaQiuh (miØeksa dk vtZu vkSj Act, 1970 (5 of 1970) and section 9 of the Banking
Companies (Acquisition and Transfer of Undertakings
varj.k) vfèkfu;e] 1980 (1980 dk 40) dh èkkjk 9 }kjk çnÙk 'kfDr
Act, 1980 (40 of 1980), after consultation with the Reserve
dk ç;ksx djosQ] Hkkjr ljdkj us Hkkjrh; fjtoZ cSd a osQ lkFk ijke'kZ Bank of India), the Government of India (Gol), Ministry of
osQ ckn] Hkkjr ljdkj (thvksvkbZ)] foÙk ea=kky;] foÙkh; lsok foHkkx us Finance, Department of Financial Services issued Gazette
jkti=k vfèklwpuk la[;k lhth&Mh,y&bZ& 04032020&216535 fnukad Notification no. CG-DL-E- 04032020-216535 dated March
04, 2020, approving the scheme of Amalgamation of
04 ekpZ] 2020 tkjh fd;k] ftlesa 04 ekpZ] 2020 dks rRdkyhu erstwhile Oriental Bank of Commerce and erstwhile United
vksfj,vaVy cSda vkWiQ dkWelZ vkSj rRdkyhu ;wukbVsM cSda vkWiQ bafM;k Bank of India (collectively referred to as Transferor Banks)
(blosQ ckn lkewfgd :i ls varj.kdrZk cSd a osQ :i esa lanfHkZr) into Punjab National Bank (hereinafter referred to as
Transferee Bank) on March 04, 2020. This scheme came
dks iatkc uS'kuy cSda (ckn esa varfjrh cSd a osQ :i esa lanfHkZr) esa into force on the April 01, 2020.
lekesfyr djus dh ;kstuk dks vuqeksnu fn;k FkkA
On the commencement of this scheme, the undertakings
bl ;kstuk osQ 'kq: gksus ij] varj.kdrZk cSadksa osQ nkf;Roksa dks varfjrh of the Transferor Banks stand transferred to the Transferee
Bank. Undertakings of the transferor banks are deemed to
cSad esa varfjr dj dj fn;k x;k gSA Hkkjr osQ Hkhrj ;k ckgj varj.kdrkZ
include all business, assets (including tangible and intangible,
cSadksa osQ LokfeRo] dCts] 'kfDr ;k fu;a=k.k esa ;kstuk 'kq: gksus ls movable and immovable), liabilities, reserves & surplus and
Bhd igys varj.kdrZk cSadksa osQ nkf;Roksa esa lHkh O;olk;] laifÙk (ewrZ all other rights and interests arising out of such property of
vkSj vewrZ] py vkSj vpy lfgr)] nsunkfj;ka] fjtoZ vkSj vfèk'ks"k the Transferor Banks in relation to the undertakings as were
immediately before the commencement of scheme, in the
vkSj nkf;Roksa osQ lacaèk esa varj.kdrZk cSadksa dh ,slh laifÙk ls mRi ownership, possession, power or control of the Transferor
gksus okys vU; lHkh vfèkdkj vkSj fgr 'kkfey gSaA Banks within or outside India.
[k- lacafèkr vkWfMV lfefr;ksa] la;qDr ewY;kadu fjiksVZ vkSj lacafèkr cSadksa b. After taking into consideration the recommendation of the
respective Audit Committees, Joint Valuation Report and
dks tkjh dh xbZ fu"i{krk dh jk; dks è;ku esa j•us osQ ckn] lacafèkr
the fairness opinion issued to the respective banks, the
cSadksa osQ cksMZ us 'ks;j cktkj vuqikr dks eatwjh ns nh gS (lHkh ekeyksa Boards of the respective banks had approved the Share
esa jSafoaQx le:i) vkSj leku vfèkdkj layXu gksaxs mUgsa varfjrh cSad Exchange Ratio (ranking pari passu in all respects and shall
osQ rRdkyhu ekStwnk bfDoVh 'ks;jksa osQ :i esa] ykHkka'k osQ lacaèk esa] have the same rights attached to them as the then existing
equity shares of the Transferee Bank, including, in respect
;fn dksbZ gks] ftls varfjrh cSad }kjk] bl ;kstuk osQ çkjaHk gksus ij of dividends, if any, that declared by the Transferee Bank, on
;k mlosQ ckn ?kksf"kr fd;k tk ldrk gS)% or after the commencement of this scheme) as under:-
i- vksfj,vaVy cSad vkWiQ dkWelZ osQ çR;sd 10 #i;s osQ 1000 i. 1150 equity shares of Rs. 2 each of Punjab National
bfDoVh 'ks;jksa osQ fy, iatkc uS'kuy cSad osQ çR;sd 2 #i;s Bank for every

osQ 1150 bfDoVh 'ks;jA 1000 equity shares of Rs. 10 each of Oriental Bank
of Commerce.
ii. ;wukbVsM cSad vkWiQ bafM;k osQ çR;sd 10 #i;s osQ çR;sd 1000
ii. 121 equity shares of Rs 2 each of Punjab National
bfDoVh 'ks;jksa osQ fy, iatkc uS'kuy cSad osQ #i;s 2 osQ 121 Bank for every
bfDoVh 'ks;jA
1000 equity shares of Rs.10 each of United Bank of
x- bfDoVh 'ks;jksa osQ va'k osQ gdnkj osQ lacaèk esa] ewY; dk Hkqxrku udn India.
esa fd;k x;k gSA c. In respect of entitlements to fraction of equity shares, the
consideration has been paid in cash.
?k- ,,l 14 osQ iSjk 24 osQ vuqlkj çdVhdj.k & ¶lekesyu osQ fy,
d. Disclosure as per para 24 of AS 14 – “Accounting for
ys•kadu** fuEukuqlkj gS%
Amalgamations” is as under:
i. lekesfyr oaQifu;ksa vFkZkr bZ&vkschlh vkSj bZ&;w,uvkbZ osQ i. The general nature of business of the amalgamating
O;olk; dk lkekU; Lo#i iatkc uS'kuy cSad vFkZkr cSafoaQx companies i.e. e-OBC and e-UNI is same as that of
O;olk; osQ leku gh gS_ the business of Punjab National bank i.e Banking;

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ii. ys•kadu mís';ksa osQ fy, lekesyu dh çHkkoh frfFk 01-04- ii. Effective date of amalgamation for accounting
2020 gS purposes is 01-04-2020
iii. lekesyu dks çfrfcafcr djus osQ fy, mi;ksx dh tkus okyh iii. The method of accounting used to reflect the
ys•kadu fofèk% amalgamation:

¶lekesyu osQ ys•kadu¸ ij Hkkjrh; lunh ys•kdkj laLFkku }kjk The amalgamation has been accounted under the
tkjh ,,l&14 dh ¶iwfyax vkWiQ baVjsLV¶ i¼fr osQ rgr vkSj cSad “pooling of interest” method of AS-14 issued by the
Institute of Chartered Accountants of India on “Accounting
osQ lkFk 01 vçSy 2020 ls rRdkyhu vksfjvaVy cSad vkWiQ dkWelZ for Amalgamations”, and as per the approved Scheme
vkSj rRdkyhu ;wukbVsM cSad vkWiQ bafM;k osQ lekesyu dks fjdkWMZ of Amalgamation to record amalgamation of erstwhile
djus osQ fy, lekesyu dh LohÑr ;kstuk osQ vuqlkj lekesyu Oriental Bank of Commerce and erstwhile United Bank of
fd;k x;kA India with the Bank w.e.f. April 01, 2020.
lHkh ifjlaifÙk;ksa vkSj nsunkfj;ksa (vkdfLed nsunkfj;ksa lfgr)] varj.kdrkZ All assets and liabilities (including contingent liabilities),
cSad osQ drZO;ksa vkSj nkf;Roksa dks varfjrh cSad osQ cgh •krs esa mudh duties and obligations of transferor Bank have been be
recorded in the books of account of Transferee bank at
ekStwnk ogu jkf'k;ksa ij vkSj ,,l&14 osQ rgr visf{kr ys•k uhfr;ksa their existing carrying amounts and in the same form as on
esa ,d:irk ykus osQ fy, lek;kstu dks NksM+dj] 01 vçSy] 2020 April 01, 2020, except for adjustments to bring uniformity
osQ vuqlkj mlh :i esa ntZ fd;k x;kA of accounting policies as required under AS-14.
lekesyu ij yh xbZ 'kq¼ ifjlaifÙk fuEukuqlkj gS% The net assets taken over on amalgamation are as under:
#i, djksM esa Rs. in Crores

vfèkxzghr bZ&vkschlh bZ&;w,uvkbZ oqQy Details of Assets e-OBC e-UNI Total

ifjlaifÙk;ksa dk taken over
fooj.k Cash and Balances 10,432.37 4,852.96 15,285.33
with RBI
vkjchvkbZ esa udn 10]432-37 4]852-96 15]285-33
Balance with banks 5,713.92 8,724.68 14,438.60
vkSj 'ks"k jkf'k
and Money at Call
cSadksa esa 'ks"k jkf'k vkSj 5]713-92 8]724-68 14]438-60 and Short Notice
ekax vkSj vYi lwpuk Investments 72,938.99 58,636.92 131,575.91
ij çfrns; jkf'k Advances 157,888.39 67,330.21 225,218.60
fuos'k 72]938-99 58]636-92 131]575-91 Fixed Assets 2,443.05 1,418.49 3,861.54
vfxze 157]888-39 67]330-21 225]218-60 Other Assets 18,763.90 11,839.09 30,602.99
vpy ifjlaifÙk;k¡ 2]443-05 1]418-49 3]861-54 Total Assets (A) 268,180.62 152,802.35 420,982.97
vU; ifjlaifÙk 18]763-90 11]839-09 30]602-99 Liabilities taken
over
oqQy ifjlaifÙk (,) 268]180-62 152]802-35 420]982-97
Reserves and Surplus 15,168.88 -2,160.70 13,008.18
tqVkbZ xbZ nsunkfj;ka
Deposits 230,108.22 137,614.60 367,722.82
vkjf{kr vkSj vfèk'ks"k 15]168-88 &2]160-70 13]008-18
Borrowings 14,016.31 2,270.09 16,286.40
tek jkf'k 230]108-22 137]614-60 367]722-82
Other Liabilities and 7,675.18 6,233.70 13,908.88
mèkkj jkf'k;ka 14]016-31 2]270-09 16]286-40 Provisions
vU; nkf;Ro vkSj çkoèkku 7]675-18 6]233-70 13]908-88 Total Liabilities (B) 266,968.59 143,957.69 410,926.28
oqQy ns;rk,a (ch) 266]968-59 143]957-69 410]926-28 Net Assets taken 1,212.03 8,844.66 10,056.69
tqVkbZ xbZ 'kq¼ 1]212-03 8]844-66 10]056-69 over C = (A-B)
ifjlaifÙk;ka Less :
lh ¾ (,&ch) (D) 2,67,30,63,327 315.14 219.47 534.61
?kVk;k % shares of face
(Mh) ppZk vuqlkj 315-14 219-47 534-61 value of Rs. 2 each
ih,uch }kjk tkjh çfr issued by PNB as
#- 2 osQ vafdr ewY; consideration
osQ 2]67]30]63]327 (E) Cash in lieu of 0.26 0.24 0.50
'ks;j fractional entitlement
of shares
(bZ) 'ks;jksa dh 0-26 0-24 0-50
(F) Adjustments 253.29
vkaf'kd ik=krk osQ
(Residual
cnys udn harmonization
(,iQ) lek;kstu 253-29 impacts as per
('kq#vkrh rqyu i=k opening Balance
osQ vuqlkj vof'k‘ Sheet)
lkeatL; çHkko) Difference 9,268.29
varj varfjr ,iQ ¾ 9]268-29 transferred
(lh&(Mh$bZ$,iQ)) F = (C-(D+E+F))

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rnuqlkj] lekesfyr cSadksa dh fuoy ifjlaifÙk vkSj lekesfyr cSadksa osQ Accordingly, the difference of Rs.9,268.29 Crore (net-off
'ks;jèkkjdksa dks tkjh fd, x, 'ks;jksa dh jkf'k osQ chp #-9]268-29 adjustments) between the net assets of amalgamating
banks and the amount of shares issued to shareholders
djksM+ (leatu lek;kstu) osQ varj dks lekesyu lek;kstu fjtoZ of the amalgamating banks has been recognized as
osQ :i esa ekU;rk nh xbZ gSA Amalgamation Adjustment Reserve.
31 ekpZ 2021 dks lekIr o"kZ osQ fy, LVSaMvyksu foÙkh; fooj.k esa Standalone Financial Statement for the year ended 31
March 2021 includes operations of erstwhile Oriental Bank
rRdkyhu vksfjvaVy cSad vkWiQ dkWelZ vkSj rRdkyhu ;wukbVsM cSad
of Commerce and erstwhile United Bank of India which
vkWiQ bafM;k] ftudk 1 vçSy 2020 cSad osQ lkFk foy; dj fn;k are amalgamated with the Bank w.e.f. 1 April 2020 and
x;k gS] dk ifjpkyu 'kkfey gSa vkSj blfy, 31 ekpZ 2021 dks hence the figures for year ended 31 March 2021 are not
lekIr o"kZ osQ vkadM+s dh 31 ekpZ 2020 dks lekIr rnuq:ih o"kZ comparable with corresponding year ended 31 March
2020.
osQ lkFk rqyuk ugha dh tk ldrh gSA
2. Investments
2- fuos'k
The detail of Investments and the Movement of provision
cSad osQ fuos'k vkSj fuos'k ij ewY;ßkl osQ fy, fd, x, çkoèkku held towards depreciation on investments of the Bank is
lEcUèkh fooj.k fuEukuqlkj gS% given below:-
(jkf'k #-djksM+ esa) (Amount in ` Crore)

fooj.k pkyw o"kZ xr o"kZ Current Previous

31-03-2021 31-03-2020 Particulars Year Year
31.03.2021 31.03.2020
(1) fuos'kksa dk ewY;
(1) Value of Investments
i fuos'kksa dk ldy ewY; 400174-70 243754-19
i Gross value of Investments 400174.70 243754.19
d Hkkjr esa 394722-22 236505-42
a In India 394722.22 236505.42
• Hkkjr ls ckgj 5452-48 7248-77
b Outside India 5452.48 7248.77
ii ewY;ßkl osQ fy, çkoèkku 7191-44 3288-55
ii Provisions for Depreciation 7191.44 3288.55
d Hkkjr esa 6831-42 3279-47
a In India 6831.42 3279.47
• Hkkjr ls ckgj 360-02 9-08
b Outside India 360.02 9.08
iii fuos'kksa dk fuoy ewY; 392983-26 240465-64
iii Net value of Investments 392983.26 240465.64
d Hkkjr esa 387890-80 233225-95
a In India 387890.80 233225.95
• Hkkjr ls ckgj 5092-46 7239-68
b Outside India 5092.46 7239.68
(2) fuos'kksa ij ewY;ßkl osQ
fy, èkkfjr çkoèkkuksa esa (2) Movement of provisions
held towards depreciation
mrkj&p<+ko on investments.
i çkjfEHkd 'ks"k 3288-55 3997-14 i Opening balance 3288.55 3997.14
ii bZvkschlh vkSj bZ;w,uvkbZ osQ 2989-22 &
ii Addition on account of 2989.22 -
lekesyu osQ dkj.k ifjoèkZu amalgamation of eOBC and
iii tksM+sa % o"kZ osQ nkSjku fd, 1038-05 35-26 eUNI
x, çkoèkku lfgr lkeatL;
iii Add: Provisions made during 1038.05 35.26
dk çHkko] ;fn dksbZ gks the year including effect of
Harmonization, if any
iv ?kVk,a % o"kZ osQ nkSjku fd, 124-38 743-85
x, vfèkd çkoèkku osQ iv Less: Write-off/ write-back of 124.38 743.85
fy, cV~Vs •krs Mkyh x;h@ excess provisions during the
çfrfyf•r jkf'k year

v vafre 'ks"k 7191-44 3288-55 v Closing balance 7191.44 3288.55

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3- jsiks@çfrorhZ jsiks@pyfufèk lek;kstu lqfoèkk (,y,,iQ) ysunsu 3. Repo/Reverse Repo/Liquidity Adjustment Facility
(vafdr ewY; osQ lacaèk esa) (LAF) Transactions (in face value terms)

,y,,iQ ysunsu lfgr jsiks vkSj fjolZ jsiks ysunsuksa osQ varxZr csph The details of securities sold and purchased under Repo and
Reverse Repo including LAF transactions are as under:-
vkSj •jhnh x;h çfrHkwfr;ksa dk fooj.k fuEukuqlkj gS%
(Amount in ` Crore)
(jkf'k #-djksM+ esa)
Face Value Minimum Maximum Daily Average Outstanding
vafdr ewY; o"kZ osQ o"kZ osQ o"kZ osQ 31-03-2021
outstanding outstanding outstanding as on
nkSjku nkSjku nkSjku dks cdk;k
during the during the during the year 31.03.2021
U;wure vfèkdre nSfud
year year
cdk;k cdk;k vkSlr
Securities sold under REPO
jsiks osQ vUrxZr csph xbZ çfrHkwfr;ka
(i) Government 0.00 188.65 0.97 0.00
(i) ljdkjh çfrHkwfr;k¡ 0-00 188-65 0-97 0-00
Securities
(0.00) (783.91) (212.96) (0.00)
(0-00) (783-91) (212-96) (0-00)
(ii) Corporate 0.00 0.00 0.00 0.00
(ii) fuxfer ½.k çfrHkwfr;k¡ 0-00 0-00 0-00 0-00
Debt Securities (0.00) (0.00) (0.00) (0.00)
(0-00) (0-00) (0-00) (0-00)
Securities purchased under REVERSE REPO
fjolZ jsiks osQ vUrxZr •jhnh xbZ çfrHkwfr;ka
(i) Government 0.00 246.96 4.29 0.00
(i) ljdkjh çfrHkwfr;k¡ 0-00 246-96 4-29 0-00
Securities
(0.00) (15346.27) (183.87) (0.00)
(0-00) (15346-27) (183-87) (0-00)
(ii) Corporate 0.00 0.00 0.00 0.00
(ii) fuxfer ½.k çfrHkwfr;k¡ 0-00 0-00 0-00 0-00
Debt Securities
(0-00) (0-00) (0-00) (0-00) (0.00) (0.00) (0.00) (0.00)

,y,,iQ jsiks osQ rgr csph xbZ çfrHkwfr;ka Securities sold under LAF REPO

(i) ljdkjh çfrHkwfr;k¡ 0-00 21891-00 6148-58 0-00 (i) Government 0.00 21891.00 6148.58 0.00
Securities
(0-00) (18825-00) (1256-81) (18825-00) (0.00) (18825.00) (1256.81) (18825.00)

(ii) fuxfer ½.k çfrHkwfr;k¡ 0-00 0-00 0-00 0-00 (ii) Corporate 0.00 0.00 0.00 0.00
Debt Securities
(0-00) (0-00) (0-00) (0-00) (0.00) (0.00) (0.00) (0.00)

,y,,iQ jsiks osQ rgr csph xbZ çfrHkwfr;ka Securities purchased under LAF REVERSE REPO

(i) ljdkjh çfrHkwfr;k¡ 19000-00 68642-00 41496-13 27500-00 (i) Government 19000.00 68642.00 41496.13 27500.00
Securities
(0-00) (48528-00) (6650-33) (20000-00) (0.00) (48528.00) (6650.33) (20000.00)

(ii) fuxfer ½.k çfrHkwfr;k¡ 0-00 0-00 0-00 0-00 (ii) Corporate 0.00 0.00 0.00 0.00
Debt Securities
(0-00) (0-00) (0-00) (0-00) (0.00) (0.00) (0.00) (0.00)

4- xSj&,l,yvkj fuos'k lafoHkkx 4. Non-SLR Investment Portfolio

4-d xSj ,l ,y vkj fuos'kksa dh fuxZedrkZ lajpuk 4a. Issuer composition of Non SLR investments:
(Amount in ` Crore)
(jkf'k #i;s djksM+ esa)
^^fuos'k Extent of
^^fcuk ^^xSj Extent of ‘Below Extent of Extent of
futh Js.kh ls Sr.
Øe jsfVax dh** lwphc¼ Issuer Amount Private Investment ‘Unrated’ ‘Unlisted’
fuxZedrkZ jkf'k LFkkuu dh uhps** dh No. Securities Securities
la[;k çfrHkwfr;ksa çfrHkwfr;ksa Placement Grade’
ek=kk çfrHkwfr;ksa
dh ek=kk dh ek=kk Securities
dh ek=kk
(1) (2) (3) (4) (5) (6) (7) (1) (2) (3) (4) (5) (6) (7)

12046.54 7022.72 0.00 0.00 2466.33 12046.54 7022.72 0.00 0.00 2466.33
(i) ih,l;w (11520.07) (2510.17) (0.00) (0.00) (1720.52)
(i) PSUs
(11520.07) (2510.17) (0.00) (0.00) (1720.52)
11847.21 8111.88 0.00 0.00 0.00
(ii) ,iQvkbZ (5624.53) (2086.33) (0.00) (0.00) (0.00) (ii) FIs
11847.21
(5624.53)
8111.88
(2086.33)
0.00
(0.00)
0.00
(0.00)
0.00
(0.00)
6339.24 2698.79 1575.02 0.00 0.00
(iii) cSad (8303.33) (678.60) (1450.00) (0.00) (0.00) (iii) Banks
6339.24 2698.79 1575.02 0.00 0.00
(8303.33) (678.60) (1450.00) (0.00) (0.00)

(iv)
futh 9736.84 7802.18 543.63 0.00 0.00 Private 9736.84 7802.18 543.63 0.00 0.00
dkWikZsjsV (6897.48) (5003.23) (1260.71) (0.00) (0.00) (iv)
Corporates (6897.48) (5003.23) (1260.71) (0.00) (0.00)

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vuq"kafx;k¡@ Subsidiaries
3205.02 3205.02 341.59 0.00 0.00
3205.02 3205.02 341.59 0.00 0.00 (v) / Joint
(v) la;qDr (3051.17) (3051.17) (0.00) (0.00) (0.00) Ventures
(3051.17) (3051.17) (0.00) (0.00) (0.00)
mn~ee
69444.25 9567.15 662.70 0.00 0.00
69444.25 9567.15 662.70 0.00 0.00 (vi) Others*
(vi) vU;* (41644.97) (1247.34) (550.00) (0.00) (0.00)
(41644.97) (1247.34) (550.00) (0.00) (0.00)

Less:
?kVk,a% Provision 6880.53 3633.25 710.00 0.00 0.00
6880.53 3633.25 710.00 0.00 0.00 (vii)
(vii) ewY;ßkl osQ (3288.55) (1468.83) (820.82) (0.00) (0.00)
held towards (3288.55) (1468.83) (820.82) (0.00) (0.00)
depreciation.
fy, çkoèkku
105738.57 34774.49 2412.94 0.00 2466.33
105738.57 34774.49 2412.94 0.00 2466.33 Total
tksM+ (73753.00) (13108.01) (2439.89) (0.00) (1720.52)
(73753.00) (13108.01) (2439.89) (0.00) (1720.52)

*vU; esa vuqlwph & 8 osQ vUrxZr ljdkjh çfrHkwfr;ksa esa mfYyf•r *Others include Special Govt. Securities of ₹57769.30Crore
(Previous year: ₹36931.00Crore) (Net of depreciation, if any)
#-57769-30 djksM+ (xr o"kZ #-36931-00 djksM+) (ewY;ßkl dks ?kVkdj]
shown under Govt. Securities in Schedule 8. Amounts reported
;fn dksbZ gks) dh jkf'k dh fo'ks"k ljdkjh çfrHkwfr;k¡ 'kkfey gSaA Åij under columns 4, 5, 6 and 7 above may not be mutually exclusive.
dkWye 4] 5] 6 vkSj 7 osQ varxZr n'kZk;h x;h jkf'k;k¡ ijLij vuU; ugha Others also includes US Treasury, US Securities/Bonds HKMA
gks ldrhA vU; esa ;w,l Vªstjh] ;w,l çfrHkwfr;ka@ckaM ,posQ,E, vkSj phuh and China Govt. Bond.
ljdkj ckaM 'kkfey gSA
4b. Non-performing Non-SLR investments
4•- vutZd xSj& ,l ,y vkj fuos'k The movement in Non-performing Non-SLR Investments
xSj&fu"iknd xSj&,l,yvkj fuos'kksa esa xfr'khyrk fuEukuqlkj gS% is given below:-

(jkf'k #- djksM+ esa) (Amount in ` Crore)

fooj.k pkyw o"kZ xr o"kZ Particulars Current Previous

Year Year
31-03-2021 31-03-2020 31.03.2021 31.03.2020

çkjfEHkd 'ks"k 2914-85 2084-85 Opening balance 2914.85 2084.85

Addition on account of 2717.64 -

bZvkschlh vkSj bZ;w,uvkbZ osQ 2717-64 &
amalgamation of eOBC and eUNI
lekesyu osQ dkj.k ifjoèkZu
Additions during the year including 831.86 1237.37
o"kZ osQ nkSjku ifjoèkZu lfgr 831-86 1237-37 effect of Harmonization, if any
lkeatL; dk çHkko] ;fn dksbZ gks
Reductions during the year 993.42 407.37
vofèk osQ nkSjku deh 993-42 407-37
Closing balance 5470.93 2914.85
vafre 'ks"k 5470-93 2914-85
oqQy èkkfjr çkoèkku 4667-50 2156-48 Total provisions held 4667.50 2156.48

4x- ,pVh,e Js.kh esa@ls fcØh ,oa varj.k 4c. Sale and transfers to / from HTM category

01 vçSy 2020 ls 31 ekpZ 2021 osQ nkSjku ,pVh,e Js.kh es@ls çfrHkwfr;ksa dh The total value of sales and transfers of securities to / from
HTM category during 1st April 2020 to 31st March 2021
fcØh vkSj varj.kksa dk oqQy ewY;g 31-03-2020 dks fLFkr ,pVh,e Js.kh esa has not exceeded 5% of the book value of investments
èkkfjr fuos'kksa osQ cgh ewY; ls 5» vfèkd ugha c<+k gSA (fuEufyf•r ysunsuksa held in HTM category as on 31.03.2020 (Excluding
dks NksM+dj) following Transactions).

{mDr of.kZr 5» dh lhek ls fuEufyf•r ckgj jgsaxs &(d) ys•k o"kZ osQ [The 5 percent threshold referred to above will exclude (a)
the one- time transfer of securities to/ from HTM category
vkjEHk esa cSadksa }kjk LohÑr funs'kd eaMy osQ vuqeksnu ls ,pVh,e Js.kh with the approval of Board of Directors permitted to be
dks ls ,dckj esa fd;k tkus okyk çfrHkwfr;ksa dk varj.k] (•) iwoZ esa ?kksf"kr undertaken by banks at the beginning quarter of the
vks,evks uhykeh osQ varxZr Hkkjrh; fjTk+oZ cSad dks fd;k tkus okyk foØ;] accounting year (b) sales to the Reserve Bank of India
under pre-announced OMO auctions, (c) Repurchase of
(x) Hkkjr ljdkj }kjk cSadksa ls ljdkjh çfrHkwfr;ksa dh iquZ•jhn] (?k) ys•k
Government Securities by Government of India from banks,
o"kZ dh vkjafHkd frekgh esa vuqeksfnr f'kfÝVax osQ vykok ,pVh,e osQ rgr (d) Sale of securities or transfer to AFS / HFT consequent
,l,yvkj çfrHkwfr;ksa ij lhfyax de djus osQ iQyLo:i ,,iQ,l@,p,iQVh to the reduction of ceiling on SLR securities under HTM in
dks çfrHkwfr;ksa dh fcØh ;k varj.kA addition to the shifting permitted at the beginning quarter of
the accounting year].
blfy, vkjchvkbZ osQ ekStwnk fn'kkfunZs'kksa osQ vuqlkj dksbZ çdVhdj.k ugha fd;k
As such no disclosure is to be made in terms of extant RBI
tkuk gSA guidelines.

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5- O;qRi 5. Derivatives
5d- ok;nk nj djkj@C;kt nj dh vnyk cnyh (LoSi) 5a. Forward Rate Agreement/ Interest Rate Swap

(jkf'k #-djksM+ esa) (Amount in ` Crore)

fooj.k pkyw o"kZ xr o"kZ Particulars Current Previous

Year Year
31-03-2021 31-03-2020 31.03.2021 31.03.2020
i vnykcnyh djkjksa dk dfYir 75-00 75-00 i The notional principal 75.00 75.00
fl¼kar of swap agreements
ii ;fn dkmUVj ikfVZ;ka le>kSrksa 0-57 0-77 ii Losses which would 0.57 0.77
be incurred if counter
osQ rgr vius nkf;Roksa dks parties failed to fulfill
iwjk djus esa foiQy jgha] muls their obligations under
the agreements
gksus okyk uqdlku
iii Collateral required by NIL NIL
iii vnykcnyh esa 'kkfey gksus ij 'kwU; 'kwU; the bank upon entering
cSadksa }kjk visf{kr laikf[kdZ into swaps
çfrHkwfr iv Concentration of credit NIL NIL
iv vnykcnyh osQ dkj.k mRi 'kwU; 'kwU; risk arising from the
Swaps$
½.k tksf•e$
v The fair value of the -3.7931 -4.5263
v vnykcnyh cgh dk mfpr ewY;@ &3-7931 &4-5263 swap book@
$;s lHkh vnykcnyh lkSns cSad vkSj ,iQvkbZ osQ lkFk gSa $ All these swap deals are with Banks and FI.
@;s lHkh vnyk&cnyh lkSns iSQykus okys LoSi gSa vkSj bldk mfpr @All these swap deals are Treading swap and the fair
ewY; cktkj osQ vafdr ewY; gSA value is its mark to market value.

mijksDr VªsM baVjcSad osQ lkFk #-75-00 djksM+ (fiNys o"kZ #-75-00 “The above Trades are Interest Rate Swap Deal done with
djksM) rFkk foÙkh; laLFkku #-0-00 djksM (fiNys o"kZ #-0-00 djksM) Interbank for `75.00Crores (Previous year: `75.00Crores)
C;kt nj LoSi Mhy gSA and with Financial Institution `NIL (Previous year: `NIL).
Credit Risk (Credit Exposure) for Current Year `1.32Crores
orZeku o"kZ osQ fy, ØsfMV tksf•e (ØsfMV ,Dlikstj) #-1-32 djksM+ (Previous year `1.52Crores).
gS rFkk (fiNys o"kZ #1-52 djksM)A
There are total 3 deals out of which No deal is Back to Back
oqQy 3 Mhy dh xbZ ftlesa ls 0 Mhy cSd Vw cSd Mhy] 2 Mhy tgk¡ Deal, 2 Deals where payment is made at Fixed Contract
fiQDLM lafonk nj ij Hkqxrku fd;k x;k rFkk ÝyksfVax nj ij çkIr Rate and received at Floating rate and in remaining 1
fd;k x;k vkSj 'ks"k 1 Mhy esa ÝyksfVax nj ij Hkqxrku fd;k x;k vkSj deal, payment is made at Floating Rate and received at
fiQDlM lafonk nj ij çkIr fd;k x;kA Fixed Contract Rate”.

5•- ,Dlpsat VªsfMax okys C;kt nj O;qRi 5b. Exchange Traded Interest Rate Derivatives

(jkf'k #- djksM+ esa) (Amount in ` Crore)

Sl. Particulars Current Previous

Øe fooj.k pkyw o"kZ xr o"kZ No. Year Year
la 31-03-2021 31-03-2020 31.03.2021 31.03.2020
(i) Notional Principal amount NIL NIL
(i) o"kZ osQ nkSjku ,Dlpsat VªsfMax okys 'kwU; 'kwU; of exchange traded
C;kt nj O;qRi dh vuqekfud interest rate derivatives
ewyèku jkf'k (fy•rokj) undertaken during the year
(instrument-wise)
d) C;kt nj ok;nk
a) Interest rate futures
(ii) 31 ekpZ] 2021 dh fLFkfr osQ 'kwU; 'kwU; (ii) Notional Principal amount NIL NIL
vuqlkj cdk;k ,Dlpsat VªsfMax okys of exchange traded
interest rate derivatives
C;kt nj O;qRi dh vkuqekfud outstanding as on 31ST
ewyèku jkf'k (fy•rokj) March 2021 (instrument-
d) C;kt nj ok;nk wise)
a) Interest Rate Futures
(iii) cdk;k ,Dlpsat VªsfMax okys C;kt 'kwU; 'kwU; (iii) Notional Principal amount NIL NIL
nj O;qRi dh ,slh vkuqekfud of exchange traded
ewyèku jkf'k rFkk tks ^^vR;fèkd interest rate derivatives
outstanding and not ‘highly
çHkkoh^^ ugha gS (fy•rokj) effective’ (instrument-wise)

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(iv) ,Dlpst
a Vªfs Max okys C;kt nj 'kwU; 'kwU; (iv) Mark-to-Market value NIL NIL
of exchange traded
MsfjosfVOM dh cdk;k jk'kh ekdZ&Vw&
interest rate derivatives
ekdZV oSY;w ^^vR;fèkd çHkkoh** ugha outstanding and not ‘highly
gS (fy•rokj) effective’ (instrument-wise)
5x- MsfjosfVOt+ esa tksf•e ,Dlikst+j ij çdVhdj.k 5c. Disclosure on risk exposure in derivatives
I. xq.kkRed çdVhdj.k I. Qualitative Disclosures
cSad vius Lo;a osQ rqyu i=k dh enksa dh gSftax osQ fy, vkSj The Bank uses derivatives products for hedging its own
lkFk&lkFk O;kikj osQ mís'; ls Hkh O;qRi mRiknksa dk ç;ksx djrk gSA balance sheet items as well as for trading purposes.
The risk management of derivative operation is headed
O;qRi mRiknksa osQ tksf•e çcaèku dk fu;a=k.k ,d ofj’ dk;Zikyd by a senior executive, who reports to top management,
}kjk fd;k tkrk gS] tks ykbu dk;Zç.kkyh ls Lora=k jgrs gq, mPp independent of the line functions. Trading positions are
çcaèku dks fjiksVZ djrk gSA O;kikj dh fLFkfr nSfud vkèkkj ij cktkj marked to market on daily basis.
Hkko ij vafdr dh tkrh gSA The derivative policy is framed by Integrated Risk
O;qRi uhfr dk fueZk.k ,dhÑr tksf•e çcaèku çHkkx }kjk fd;k tkrk Management Division, which includes measurement of
gS] ftlesa ½.k tksf•e rFkk cktkj tksf•e 'kkfey gSaA credit risk and market risk.
The hedge transactions are undertaken for balance sheet
gSt ysunsuksa dk ç;ksx rqyu i=k çcaèku osQ fy, fd;k tkrk gSA management. Proper system for reporting and monitoring
fjiksfVZax vkSj fuxjkuh osQ fy, lqO;ofLFkr ra=k fon~;eku gSA gsftax dh of risks are in place. Policy for hedging and processes for
uhfr vkSj mldh fuxjkuh dh çfØ;k Hkh fon~;eku gSaA monitoring the same is in place.
çfrj{kk vkSj xSj çfrj{kk VªsfMax dks fjdkMZ djus osQ fy, ys•kadu uhfr Accounting policy for recording hedge and non-hedge
fon~;eku gS ftlesa vk; igpku] çhfe;e vkSj fMLdkmaV lfEefyr gS A transactions are in place, which includes recognition of
income, premiums and discounts.
cdk;k vuqcUèkksa dk ewY;kadu] çkoèkku] laikf'oZd vkSj ½.k tksf•e
Valuation of outstanding contracts, provisioning, collateral
dks de fd;k tk jgk gSaA and credit risk mitigation are being done.
II. ek=kkRed çdVhdj.k II. Quantitative Disclosures
(jkf'k :i, djksM+ esa) (Amount in ` Crore)
Current Year Previous Year
Øe fooj.k pkyw o"kZ xr o"kZ 31.03.2021 31.03.2020
la 31-03-2021 31-03-2020 Sl. Particulars Interest
No. Currency Currency Interest Rate
eqæk C;kt nj eqæk C;kt nj Rate
Derivatives Derivatives Derivatives Derivatives
O;qRi O;qRi O;qRi O;qRiÂ
1 Derivatives
1 MsfjosfVOTk+ (dfYir ewyèku jkf'k) (Notional Principal
Amount)
(d) gSftax osQ fy, 0-00 0-00 0-00 0-00 (a) For Hedging 0.00 0.00 0.00 0.00
(•) VªsfMax osQ fy, 0-00 75-00 0-00 75-00 (b) For trading 0.00 75.00 0.00 75.00
2 ekdZM Vw ekdZsV iksft'ku 2 Marked to Market
Positions
gSftax Hedging
d) vkfLr ($) 0-00 0-00 0-00 0-00 a) Asset (+) 0.00 0.00 0.00 0.00
b) Liability (-) 0.00 0.00 0.00 0.00
•) ns;rk (&) 0-00 0-00 0-00 0-00
Trading
VªsfMax a) Asset (+) 0.00 0.00 0.00 0.00
d) vkfLr ($) 0-00 0-00 0-00 0-00 b) Liability (-) 0.00 -3.7931 0.00 -4.5263
•) ns;rk (&) 0-00 &3-7931 0-00 &4-5263 3 Credit Exposure[1] 0.00 1.3238 0.00 1.5226
4 Likely impact of
3 ½.k ,DLikstj 0-00 1-3238 0-00 1-5226 one percentage
change in interest
4 C;kMt nj esa 1» ifjorZu dk rate (100*PV01)
lEHkkO; çHkko (100*ihoh 01) (a) On hedging 0.00 0.00 0.00 0.00
derivatives
(d) gSftax MsfjosfVo ij 0-00 0-00 0-00 0-00
(b) On trading 0.00 0.50 0.00 0.74
(•) VªsfMax MsfjosfVo ij 0-00 0-50 0-00 0-74 derivatives
5 vofèk osQ nkSjku ik;s x;s 5 Maximum
and Minimum
100* ihoh 01 dk vfèkdre of 100*PV01
rFkk U;wure observed during
the period
(d) gSftax ij vfèkdre 0-00 0-00 0-00 0-00 (a) On hedging 0.00 0.00 0.00 0.00
Maximum
U;wure 0-00 0-00 0-00 0-00
Minimum 0.00 0.00 0.00 0.00
(•) VªsfMax ij vfèkdre 0-00 0-55 0-00 1-4176 (b) On trading 0.00 0.55 0.00 1.4176
U;wure 0-00 0-50 0-00 0-7533 Maximum
Minimum 0.00 0.50 0.00 0.7533

212
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1 cSad vkjchvkbZ funZs'kksa osQ vuqlkj O;qRi mRiknksa osQ ØsfMV 1. Banks adopt the Current Exposure Method on
,Dlikst+j osQ ekiu ij orZeku ,Dlikst+j fofèk dks viuk;k gSA Measurement of Credit Exposure of Derivative Products
as per RBI instructions.
6- vkfLr xq.koÙkk
6. Asset Quality
6d- vutZd vkfLr;ka 6(a) Non-Performing Assets
ldy xSj&fu"ikfnr vkfLr;ksa (,uih,)] 'kq¼ ,uih, rFkk çkoèkkuksa The details of movement of Gross Non-performing Assets
osQ mrkj p<+ko dk fooj.k fuEukuqlkj gS% & (NPAs), Net NPAs and provisions are given below:-
(jkf'k #-djksM+ esa) (Amount in ` Crore)

fooj.k pkyw o"kZ xr o"kZ Particulars Current Previous

Year Year
31-03-2021 31-03-2020 31.03.2021 31.03.2020
i) fuoy vfxzeksa dh rqyuk esa 5-73% 5-78% i) Net NPAs to Net 5.73% 5.78%
fuoy vutZd vkfLr;ka (») Advances (%)

ii) vutZd vkfLr;ksa (ldy) ii) Movement of NPAs

esa mrkj&p<+ko (Gross)
Opening balance 73478.76 78472.70
çkjfEHkd 'ks"k 73478-76 78472-70
Addition on account 31686.38 -
bZvkschlh vkSj bZ;w,uvkbZ osQ 31686-38 - of amalgamation of
lekesyu osQ dkj.k ifjoèkZu eOBC and eUNI
o"kZ osQ nkSjku ifjoèkZu lfgr 28939-83 20751-25 Additions during the 28939.83 20751.25
year including effect
lkeatL; dk çHkko] ;fn of Harmonization, if
dksbZ gks any
vofèk osQ nkSjku deh 29681-55 25745-19 Reductions during 29681.55 25745.19
the year
vafre 'ks"k 104423-42 73478-76 Closing balance 104423.42 73478.76

iii) 'kq¼ ,uih, esa mrkj&p<+ko iii) Movement of Net

NPAs
çkjfEHkd 'ks"k 27218-90 30037-66
Opening balance 27218.90 30037.66
bZvkschlh vkSj bZ;w,uvkbZ osQ 11100-63 -
Addition on account 11100.63 -
lekesyu osQ dkj.k ifjoèkZu of amalgamation of
o"kZ osQ nkSjku ifjoèkZu lfgr 21677-98 15386-25 eOBC and eUNI
lkeatL; dk çHkko] ;fn Additions during the 21677.98 15386.25
year including effect
dksbZ gks of Harmonization, if
vofèk osQ nkSjku deh 21421-81 18205-01 any
vafre 'ks"k 38575-70 27218-90 Reductions during 21421.81 18205.01
the year
Closing balance 38575.70 27218.90
iv) vutZd vkfLr;ksa osQ fy,
çkoèkkuksa esa mrkj&p<+ko iv) Movement of
(ekud vkfLr;ksa ls lEcfUèkr provision for NPAs
çkoèkkuksa dks NksMdj) (excluding provisions
on Standard assets)
çkjfEHkd 'ks"k 45843-48 48119-81 Opening balance 45843.48 48119.81
bZvkschlh vkSj bZ;w,uvkbZ osQ 20391-21 - Addition on account 20391.21 -
lekesyu osQ dkj.k ifjoèkZu of amalgamation of
eOBC and eUNI
o"kZ osQ nkSjku ifjoèkZu lfgr 24094-79 17820-94
Additions during the 24094.79 17820.94
lkeatL; dk çHkko] ;fn dksbZ year including effect
gks of Harmonization, if
any
vfrfjDr çkoèkkuksa dks cV~Vs 25201-63 20097-27
Write-off/write back 25201.63 20097.27
•krs Mkyuk@izfrys[ku of excess provision
vafre 'ks"k 65127-85 45843-48 Closing balance 65127.85 45843.48

213
 6 ch- la'kksf/r fn'kkfunZs'k ds vuqlkj 31-03-2021 rd iquxZfBr •krksa dk çdVhdj.k (` yk[k esa)
Ø- iqu% lajpuk dk izdkj lhMhvkj i¼fr ds varxZr ,l,ebZ ½.k iqu% lajpuk i¼fr ds varxZr vU; tksM+
la- vkfLr oxhZdj.k ekud voekud lafnXèk gkfu tksM+ ekud voekud lafnXèk gkfu tksM+ ekud voekud lafnXèk gkfu tksM+ ekud voekud lafnXèk gkfu tksM+
fooj.k (,) (ch) (lh) (Mh) (bZ) (,ÝQ) (th) (,p) (vkbZ) (ts) (ds) (,y) (,e) (,u) (vks)
1 1 vçSy 2020 dks ½f.k;ksa dh 3 1 22 2 28 437 124 2,467 6 3,034 4721 532 2180 2 7435 5,161 657 4,669 10 10,497
iqu% lajfpr •krs la[;k
(çkjafHkd vkadMs*)
cdk;k 913.00 28590.50 187018.99 8639.13 225161.62 16,023.21 23,427.85 30,266.83 27,381.78 97,099.67 206699.30 74768.51 240052.27 9381.00 530901.08 2,23,635.51 1,26,786.86 4,57,338.09 45,401.91 8,53,162.37
jkf'k
çko/ku 155.00 460.92 1711.43 0.00 2327.35 3,015.99 1,709.02 19,883.83 27,376.78 51,985.62 9339.65 6165.66 2156.54 0.00 17661.84 12,510.64 8,335.60 23,751.80 27,376.78 71,974.81
2 o"kZ 2020&21 osQ ½f.k;ksa dh 0 3 0 0 3 0 0 7 2 9 984 0 0 0 984.00 984 3 7 2 996
nkSjku u, iqu% la[;k
lajfpr (ekStwnk
•krs esa vfrfjDr
cdk;s lfgr)
cdk;k 0.00 21204.53 28758.24 0 49962.77 1,323.47 2,881.17 0.00 6.15 4,210.79 75969.91 0 0 0 75969.91 77,293.38 24,085.70 28,758.24 6.15 1,30,143.47
jkf'k
çko/ku 0.00 555.20 2.77 0.00 557.97 179.20 228.85 457.39 0.00 865.44 6124.84 0 0 0 6124.84 6,304.04 784.05 460.16 0.00 7,548.25
3 foRrh; o"kZ ½f.k;ksa dh 0 0 0 0 0 68 -64 -4 0 0 0 3 7 0 10 68 -61 3 0 10
2020&21 osQ nkSjku la[;k
iqu% lajfpr ekud
Js.kh esa mUu;
cdk;k 0.00 0.00 0.00 0.00 0.00 2,128.38 -2,060.42 -67.96 0.00 0.00 0 2920.74 53001.57 0 55922.31 2,128.38 860.32 52,933.61 0.00 55,922.31
jkf'k
çko/ku 0.00 0.00 0.00 0.00 0.00 232.59 -233.85 1.26 0.00 0.00 0 87.59 26.75 0 114.34 232.59 -146.26 28.01 0.00 114.34
4 foÙkh; o"kZ ½f.k;ksa dh 0 0 0 0 0 0 0 0 0 0 -666 0.00 0 0 -666.00 -666 0 0 0 -666
2020&21 dh la[;k
'kq#vkr esa iqu%
lajfpr ekud
vfxze] tks foÙkh;

214
o"kZ 2020&21 osQ
var esa mPprj
çkoèkkuhdj.k
vkSj/ ;k vfrfjDr
tksf•e Hkkj dks
vkdf"kZr djus osQ
fy, lekIr gks
tkrs gSa vkSj blfy,
vxys foÙkh; o"kZ
dh 'kq#vkr esa
iqu% lajfpr ekud
vfxze osQ :i esa
fn•k, tkus dh
vko';drk ugha gSA
cdk;k 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 -1566.68 0.00 0.00 0.00 -1566.68 -1,566.68 0.00 0.00 0.00 -1,566.68
jkf'k
çko/ku 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 -78.33 0.00 0.00 0.00 -78.33 -78.33 0.00 0.00 0.00 -78.33
5 foRrh; o"kZ ½f.k;ksa dh 0 -1 1 3 3 -12 -26 -257 1 -294 0 -6 -7 0 -13 -12 -33 -263 4 -304
2020&21 osQ nkSjku la[;k
iqu% ljfpr •krksa
dh voufr
cdk;k 0.00 -28,590.50 28590.50 19687.23 19687.23 -1,953.19 -617.62 1,835.80 4.03 -730.98 0.00 -22989.47 -28720.04 0.00 -51709.51 -1,953.19 -52,197.59 1,706.26 19,691.26 -32,753.26
jkf'k
çko/ku 0.00 -460.92 460.92 0.00 0.00 -1,132.62 -329.83 923.90 4.03 -534.52 0.00 -26.75 -273.26 0.00 -300.01 -1,132.62 -817.50 1,111.56 4.03 -834.53
6 foRrh; o"kZ ½f.k;ksa dh -3 0 -20 -5 -28 -34 -8 -2,194 -8 -2,244 -1147 -525.00 -2163 -2 -3837 -1,184 -533 -4,377 -15 -6,109
2020&21 osQ la[;k
nkSjku iqu% lajfpr
Annual Report

•krksa dks cV~Vs•krk

(ckgj gksuk)
 6b Disclosure of Restructured Accounts (As on 31.03.2021) as per revised guidelines (Rs in lakhs)
Sl Type of Restructuring -> Under CDR Mechanism Under SME Debt Restructuring Mechanism Others Total
No
Asset Classification -> Standard Sub- Doubtful Loss Total Standard Sub- Doubtful Loss Total Standard Sub-Stand- Doubtful Loss Total Standard Sub- Doubtful Loss Total
Stand-ard Stand-ard ard Stand-ard
Details (a) (b) (c) (d) (e) (f) (g) (h) (i) (j) (k) (l) (m) (n) (o)
1 Restructured No. of 3 1 22 2 28 437 124 2,467 6 3,034 4721 532 2180 2 7435 5,161 657 4,669 10 10,497
Accounts as borrowers
on April 1 2020
(opening figures*)
Annual Report

Amount 913.00 28590.50 187018.99 8639.13 225161.62 16,023.21 23,427.85 30,266.83 27,381.78 97,099.67 206699.30 74768.51 240052.27 9381.00 530901.08 2,23,635.51 1,26,786.86 4,57,338.09 45,401.91 8,53,162.37
outstanding
Provision 155.00 460.92 1711.43 0.00 2327.35 3,015.99 1,709.02 19,883.83 27,376.78 51,985.62 9339.65 6165.66 2156.54 0.00 17661.84 12,510.64 8,335.60 23,751.80 27,376.78 71,974.81
thereon
2 "Fresh No. of 0 3 0 0 3 0 0 7 2 9 984 0 0 0 984.00 984 3 7 2 996
restructuring borrowers
during
the year 2020-21 (
plus addition in O/s
in existing a/cs)"
Amount 0.00 21204.53 28758.24 0 49962.77 1,323.47 2,881.17 0.00 6.15 4,210.79 75969.91 0 0 0 75969.91 77,293.38 24,085.70 28,758.24 6.15 1,30,143.47
outstanding
Provision 0.00 555.20 2.77 0.00 557.97 179.20 228.85 457.39 0.00 865.44 6124.84 0 0 0 6124.84 6,304.04 784.05 460.16 0.00 7,548.25
thereon
3 "Upgradations to No. of 0 0 0 0 0 68 -64 -4 0 0 0 3 7 0 10 68 -61 3 0 10
restructured borrowers
standard category
during the FY
2020-21"
Amount 0.00 0.00 0.00 0.00 0.00 2,128.38 -2,060.42 -67.96 0.00 0.00 0 2920.74 53001.57 0 55922.31 2,128.38 860.32 52,933.61 0.00 55,922.31
outstanding
Provision 0.00 0.00 0.00 0.00 0.00 232.59 -233.85 1.26 0.00 0.00 0.00 87.59 26.75 0.00 114.34 232.59 -146.26 28.01 0.00 114.34
thereon

215
4 Restructured No. of 0 0 0 0 0 0 0 0 0 0 -666 0.00 0 0 -666.00 -666 0 0 0 -666
standard advances borrowers
at the beginning
of the FY 2020-21,
which cease to
attract higher
provisioning and
/ or additional
risk weight at
the end of the FY
2020-21and hence
need not be shown
as restructured
standard advances
at the beginning of
the next FY
Amount 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 -1566.68 0.00 0.00 0.00 -1566.68 -1,566.68 0.00 0.00 0.00 -1,566.68
outstanding
Provision 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 -78.33 0.00 0.00 0.00 -78.33 -78.33 0.00 0.00 0.00 -78.33
thereon
5 "Downgradations No. of 0 -1 1 3 3 -12 -26 -257 1 -294 0 -6 -7 0 -13 -12 -33 -263 4 -304
of borrowers
restructured
accounts during
the FY 2020-21
Amount 0.00 -28,590.50 28590.50 19687.23 19687.23 -1,953.19 -617.62 1,835.80 4.03 -730.98 0.00 -22989.47 -28720.04 0.00 -51709.51 -1,953.19 -52,197.59 1,706.26 19,691.26 -32,753.26
outstanding
Provision 0.00 -460.92 460.92 0.00 0.00 -1,132.62 -329.83 923.90 4.03 -534.52 0.00 -26.75 -273.26 0.00 -300.01 -1,132.62 -817.50 1,111.56 4.03 -834.53
thereon
6 Write-offs of No. of -3 0 -20 -5 -28 -34 -8 -2,194 -8 -2,244 -1147 -525.00 -2163 -2 -3837 -1,184 -533 -4,377 -15 -6,109
restructured borrowers
accounts during
the FY 2020-
21(Exit )
 cdk;k -913.00 0.00 -185178.79 -28326.36 -214418.15 -237.50 -42.00 -23,659.42 -27,387.93 -51,326.85 -61193 -35403.26 -146147.58 -9381.00 -252124.84 -62,343.50 -35,445.26 -3,54,985.79 -65,095.29 -5,17,869.84
jkf'k
çko/ku -155.00 -70.47 -1674.16 0.00 -1899.63 -297.54 0.00 -19,864.04 -27,376.78 -47,538.36 -2670 -863.50 -1129.60 0.00 -4663.10 -3,122.54 -933.97 -22,667.80 -27,376.78 -54,101.09
7 foRrh; o"kZ dh ½f.k;ksa dh 0 3 3 0 6 459 26 19 1 505 3892 4 17 0 3913 4,351 33 39 1 4,424
31 fnlacj] 2020 la[;k
dks iqu% lajfpr
•krs
(bfr 'ks"k vkadM+s*) cdk;k 0.00 21,204.53 59,188.94 0.00 80,393.47 17,284.37 23,588.98 8,375.25 4 49,252.63 219909.53 19296.52 118186.22 0.00 357392.27 2,37,193.90 64,090.03 1,85,750.41 4.03 4,87,038.38
jkf'k
çko/ku 0.00 484.73 500.96 0.00 985.69 1,997.62 1,374.19 1,402.34 4 4,778.18 12716.16 5363.00 780.42 0.00 18859.58 14,713.78 7,221.92 2,683.72 4.03 24,623.46

216
Annual Report
 Amount -913.00 0.00 -185178.79 -28326.36 -214418.15 -237.50 -42.00 -23,659.42 -27,387.93 -51,326.85 -61193 -35403.26 -146147.58 -9381.00 -252124.84 -62,343.50 -35,445.26 -3,54,985.79 -65,095.29 -5,17,869.84
outstanding
Provision -155.00 -70.47 -1674.16 0.00 -1899.63 -297.54 0.00 -19,864.04 -27,376.78 -47,538.36 -2670 -863.50 -1129.60 0.00 -4663.10 -3,122.54 -933.97 -22,667.80 -27,376.78 -54,101.09
thereon
7 Accounts No. of 0 3 3 0 6 459 26 19 1 505 3892 4 17 0 3913 4,351 33 39 1 4,424
Restructured as on borrowers
December 31, 2020
(closing figures*) Amount 0.00 21,204.53 59,188.94 0.00 80,393.47 17,284.37 23,588.98 8,375.25 4 49,252.63 219909.53 19296.52 118186.22 0.00 357392.27 2,37,193.90 64,090.03 1,85,750.41 4.03 4,87,038.38
outstanding
Annual Report

Provision 0.00 484.73 500.96 0.00 985.69 1,997.62 1,374.19 1,402.34 4 4,778.18 12716.16 5363.00 780.42 0.00 18859.58 14,713.78 7,221.92 2,683.72 4.03 24,623.46
thereon

217
 Annual Report

6-lh i) 31-03-2021 dks rukoxzLr vkfLr;ksa (,l4,) dh èkkj.kh; 6.c (i) Disclosures on the Scheme for Sustainable
lajpuk dh ;kstuk dk çdVhdj.k% Structuring of Stressed Assets (S4A), as on 31.03.2021

(jkf'k #-djksM+ esa) (Amount in ` Crore)

Particulars No. of Aggregate Amount Provision
fooj.k •krksa dh oqQy cdk;k jkf'k èkkfjr accounts amount outstanding Held
la[;k tgka cdk;k çkoèkku where
S4A has outstanding
,l4, ykxw jkf'k been In In
fd;k x;k gS Hkkx , esa Hkkx ch esa applied Part A Part B
ekud osQ :i esa 3 1600-95 472-19 1128-76 695-17 Classified as 3 1600.95 472.19 1128.76 695.17
Standard
oxZhÑr
Classified as 7 2848.14 1883.78 1143.40 2018.27
,uih, osQ :i esa 7 2848-14 1883-78 1143-40 2018-27 NPA
oxZhÑr 6.c (ii) Disclosures on Strategic Debt Restructuring
6-lh (ii) 31-03-2021 dks j.kuhfrd ½.k iqulZajpuk ;kstuk ij Scheme (accounts which are currently under the
stand-still period) as on 31.03.2021
çdVhdj.k (•krs tks orZeku esa fLFkj vofèk osQ varxZr gSa)
(Amount in ` Crore)
(jkf'k #-djksM+ esa)
No. of Amount Amount Amount
•krksa dh fjiksfVZax frfFk dks •krs tgka ½.k dk •krs tgka ½.k dk accounts outstanding as on outstanding as outstanding as
where the reporting date on the reporting on the reporting
la[;k cdk;k jkf'k bfDoVh esa ifjorZu bfDoVh esa ifjorZu gks SDR has date with respect date with respect
tgka yafcr gS] muosQ lacaèk x;k gS] muosQ lacaèk been to accounts where to accounts where
,lMhvkj esa fjiksfVZax frfFk dks esa fjiksfVZax frfFk dks invoked conversion of debt conversion of debt
to equity is pending to equity has been
ykxw dh cdk;k jkf'k cdk;k jkf'k taken place
xbZ gS Classified Classified Classified Classified Classified Classified
ekud osQ ,uih, ekud osQ ,uih, ekud osQ ,uih, as as NPA as as NPA as as NPA
Standard Standard Standard
:i esa osQ :i esa :i esa osQ :i esa :i esa osQ :i esa
NIL
oxZhÑr oxZhÑr oxZhÑr oxZhÑr oxZhÑr oxZhÑr
'kwU; 6.c (iii) Disclosures on Change in ownership outside
Strategic Debt Restructuring Scheme (accounts which
6-lh (iii) j.kuhfrd ½.k iqulZajpuk ;kstuk osQ ckgj LokfeRo esa are currently under the stand-still period):
ifjorZu ij çdVhdj.k (•krs tks orZeku esa fLFkj vofèk osQ (Amount in ` Crore)
varxZr gSa)
No. of Amount Amount Amount Amount
(jkf'k #-djksM+ esa) accounts outstanding outstanding outstanding outstanding as
where as on the as on the as on the on the reporting
•krksa dh fjiksfVZax frfFk •krs tgka ½.k •krs tgka ½.k •krs tgka u, 'ks;j banks reporting date reporting date reporting date date with respect
have i.e. 31.03.2021 with respect to with respect to to accounts
la[;k tgka vFkZkr~ ls bfDoVh esa ls bfDoVh esa tkjh djosQ ;k decided accounts where accounts where where change
cSad us 31-03-2021 dks ifjorZu fd;k ifjorZuA bfDoVh çorZdksa osQ bfDoVh to effect conversion of conversion of in ownership is
LokfeRo cdk;k jkf'k x;k gSA bfDoVh 'ks;jksa dks fxjoh dh fcØh ls change in debt to equity/ debt to equity/ envisaged by
esa ifjorZu 'ks;jksa dks fxjoh j•uk yafcr LokfeRo esa ifjorZu ownership invocation of invocation of issuance of fresh
djus dk j•k x;k gS] osQ gSa] osQ lacaèk esa gqvk gS] osQ lacèa k pledge of equity pledge of equity shares or sale of
fu.kZ; lacaèk esa fjiksfVZax fjiksfVZax frfFk esa fjiksfVZxa frfFk dks shares is shares has promoters equity
fy;k gSA frfFk dks cdk;k dks cdk;k cdk;k jkf'k pending taken place

ekud ,uih, ekud ,uih, ekud ,uih, ekud ,uih, Classi- Clas- Classi- Classi- Classi- Classi- Classi- Classi-
osQ osQ osQ osQ osQ osQ osQ osQ fied as sified fied as fied as fied as fied as fied as fied as
:i esa :i esa :i esa :i esa :i esa :i esa :i esa :i esa Stan-
dard
as
NPA
Stan-
dard
NPA Stan-
dard
NPA Standard NPA
oxhZÑr oxhZÑr oxhZÑr oxhZÑr oxhZÑr oxhZÑr oxhZÑr oxhZÑr
NIL
'kwU;
6.c (iv) Disclosures on application of Flexible Structuring
6-lh (iv) 31-03-2021 dks ekStwnk ½.kksa dh yphyh lajpuk osQ to Existing Loans as on 31.03.2021:
vuqç;ksx ij çdVhdj.k
(Amount in ` Crore)
(jkf'k :i, djksM+ esa) Exposure weighted
Amount of loans
No. of average duration of loans
vofèk yphyh yphyh lajpuk osQ yphyh lajpuk osQ fy, taken up for flex-
borrowers taken up for flexible
lajpuk esa fy, yh xbZ ½.k yh xbZ ½.k dh ,Dlikst+j taken up
ible structuring
structuring
fy, x, dh jkf'k Hkkfjr vkSlr vofèk Period
for flexibly Before
mèkkjdrZkvksa ekud ,uih, yphyh yphyh structur-
Classi- Classi-
applying
After apply-
dh la[;k osQ :i esa osQ :i esa lajpuk ykxw lajpuk ykxw ing
fied as fied as
flexible
ing flexible
oxZhÑr oxZhÑr djus ls iwoZ djus ls ckn Standard NPA
structuring
structuring
fiNyk foRrh; o"kZ 'kwU; Previous
orZeku foRrh; o"kZ 'kwU; Financial Year NIL
(vçSy 2020 ls Current Financial
ekpZ 2021 rd) Year (From April 2020 NIL
to March 2021)

218
 Annual Report

6-lh (v) dk;ZkUo;u osQ vèkhu ifj;kstukvksa osQ LokfeRo esa ifjorZu 6.c (v) Disclosures on Change in Ownership of Projects
ij çdVhdj.k (•krs tks orZeku esa fLFkj vofèk osQ varxZr Under Implementation (accounts which are currently
gSa) under the stand-still period):

(jkf'k #-djksM+ esa) (Amount in ` Crore)

ifj;kstuk fjiksfVZax frfFk vFkZkr No. of project Amount outstanding as on the reporting
½.k •krksa 31-03-2021 dks cdk;k jkf'k loan accounts date i.e. 31.03.2021
dh la[;k where banks
tgka cSad us ekud iqulZajpuk have decided
Classified Classified
LokfeRo esa ekud osQ :i esa ,uih, osQ :i esa to effect Classified as
osQ :i esa as as Standard
ifjorZu dk oxZhÑr oxZhÑr change in NPA
oxZhÑr ownership
Standard restructured
fu.kZ; fy;k gS
'kwU; NIL

6lh (vi) vkjchvkbZ ifji=k la- Mhchvkj.chihchlh la- 32@21-04- 6 c (vi) As per RBI Circular No.DBR.BPBC No.32/21.04.018/
018@2018&19 fnukad 1 vçSy] 2019 osQ vuqlkj] vkjchvkbZ 2018-19 dated April 1, 2019, in case the additional
}kjk ewY;kadu fd, x, ,uih, osQ fy, vfrfjDr çkoèkkuhdj.k osQ provisioning for NPA assessed by RBI exceeds 10% of
the reported profit before provisions and contingencies
ekeysa esa çkoèkkuksa vkSj lacafèkr vofèk osQ fy, vkdfLedrkvksa ls for the reference period and /or additional gross
igys lwfpr ykHk dk 10» ls vfèkd çkoèkku gS vkSj/;k vkjchvkbZ NPAs identified by RBI exceeds 15% of the published
}kjk fpfUgr vfrfjDr ldy ,uih, lanHkZ vofèk osQ fy, çdkf'kr incremental Gross NPAs for the reference period, then the
o`f¼'khy ldy ,uih, osQ 15» ls vfèkd gS] rks cSadksa dks vk; banks are required to disclose divergence from prudential
ekU;rk] vkfLr oxZhdj.k vkSj çkoèkku ij foosdiw.kZ ekunaMksa ls norms on income recognition, assets classification and
fopyu dk •qyklk djuk vko';d gSA provisioning.

mijksDr ifji=k osQ lanHkZ esa fopyu] Åij fufnZ‘ lhek osQ Hkhrj gSa] Divergences in terms of above circular, are within threshold
limits as specified above, hence no disclosure is required
blfy, foÙk o"kZ 2020 osQ fy, vkjchvkbZ dh okf"kZd i;Zos{kh çfØ;k
with respect to RBI’s annual supervisory process for FY
osQ lacaèk esa dksbZ çdVhdj.k vko';d ugha gSA 2020.
6-Mh vkfLr;ksa dh iqu%lajpuk gsrq çfrHkwfrdj.k@iqu% lajpuk dEiuh 6.d Details of Financial Assets sold to Securitisation /
(,lvkj@vkjlh)@,uch,iQlh dks csph xbZ foÙkh; vkfLr;ksa dk Reconstruction Company (SC/RC)/NBFC for Asset
C;kSjk Reconstruction.
d- fcfØ;ksa dk C;kSjkA A. Details of Sales.

(jkf'k #-djksM+ esa) (Amount in ` Crore)

fooj.k pkyw o"kZ xr o"kZ Current Previous
31-03-2021 31-03-2020 Particulars Year Year
31.03.2021 31.03.2020
1- •krksa dh la[;k 1 3
1. No. of Accounts 1 3
oqQy ewY; (MhvkbZ@,lvkbZ dks
2- 0-00 3-69
?kVkdj] bZlhthlh vkSj çkoèkkuksa) 2.
Aggregate value (Net of DI/SI,
0.00 3.69
ECGC & Provisions)
3- oqQy çfriQy jkf'k 11-01 19-48
3. Aggregate consideration 11.01 19.48
fiNys o"kksZa (31-03-2021 dks
lekIr foÙk o"kZ orZeku foÙkh; o"kZ Additional consideration
realized in respect of accounts
4- 2020&21 osQ nkSjku) esa varfjr 88-26 0-00
4. transferred in earlier years 88.26 0.00
fd, x, •krksa osQ lEcUèk esa çkIr
(FY ended 31.03.2021-During
vfrfjDr çfriQy jkf'k current financial year 2020-21 )
fuoy cgh (3&2) ewY; ls vfèkd
5- 11-01 15-79 Aggregate gain/loss over net
oqQy ykHk @ gkfu 5.
book value (3-2)
11.01 15.79

,uchoh ij gkfu (tgk¡ fcØh Loss over NBV (where sale is

5-1 'kwU; 'kwU; 5.1 NIL NIL
,uchoh ls de ewY; ij gks) for value below NBV)
,uchoh ij ykHk (tgk¡ fcØh Gain over NBV (where sale is
5-2 11-01 15-79 5.2 11.01 15.79
,uchoh ls vfèkd ewY; ij gks) for value above NBV)

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 Annual Report

ch- çfrHkwfr jlhn esa fuos'kksa osQ cgh ewY; dk C;kSjk B. Details of Book Value of Investments in Security Receipts.
(jkf'k #-djksM+ esa) (Amount in ` Crore)

fooj.k pkyw o"kZ xr o"kZ Current Previous

31-03-2021 31-03-2020 Particulars Year Year
31.03.2021 31.03.2020
(i) cSad }kjk vaMjykbZax osQ rkSj ij csps x, 2113-77 1509-11 (i) Backed by NPAs sold by the 2113.77 1509.11
,uih, osQ }kjk lefFkZr bank as underlying

(ii)vU; cSad@foÙkh; laLFkku@xSj cSafoaQx 'kwU; 'kwU; (ii) Backed by NPAs sold by
foÙkh; dEifu;k¡ }kjk varfuZfgr osQ :i esa other banks / financial institution
NIL NIL
/ non banking financial
csps x, ,uih, osQ }kjk lefFkZr companies as underlying
oqQy 2113-77 1509-11 TOTAL 2113.77 1509.11

lh- çfrHkwfr jlhnksa esa fuos'k C. Investments in Security Receipts:-

(` in Crore)
(jkf'k #-djksM+ esa)
SR’s
fooj.k fiNys vfèkd ls 8 ls
issued
5 o"kksZa vfèkd 5 lky vfèkd SR’s
SRs more
issued
osQ Hkhrj igys tkjh fd, lky igys issued than 5
more
tkjh x, ,lvkj tkjh Particulars within years
than 8
fd, x, ysfdu fiNys 8 fd, x, past 5 ago but
years
years within
,l-vkj o"kksZa osQ Hkhrj ,lvkj ago
past 8
(i) cSad }kjk varfuZfgr osQ 1930-75 118-76 64-27 years
:i esa csps x, ,uih, (i) Book Value of SRs 1930.75 118.76 64.27
}kjk lefFkZr ,lvkj dk backed by NPAs sold by
cgh ewY; the bank as underlying
Provision held against (i) 534.79 15.19 64.27
(i) osQ fo#¼ çkoèkku 534-79 15-19 64-27
(ii) Book values of SRs
(ii) vU; cSadksa @ foÙkh; laLFkkuksa 0-00 0-00 0-00
backed by NPAs sold by
@ xSj cSafoaQx foÙkh; oaQifu;ksa other banks / financial
}kjk varfuZfgr osQ :i esa institution / non banking
0.00 0.00 0.00
csps x, ,uih, }kjk lefFkZr financial companies as
,lvkj,l dk cgh ewY; underlying
(ii)osQ fo#¼ çkoèkku 0-00 0-00 0-00 Provision held against (ii) 0.00 0.00 0.00
oqQy (i) $ (ii) 1930-75 118-76 64-27 Total (i) + (ii) 1930.75 118.76 64.27

6-bZ- vU; cSadksa ls •jhnh xbZ@csph xbZ vutZd foÙkh; vkfLr;ksa dk 6.e Details of Non-performing Financial assets purchased/
C;kSjk sold from / to other banks.

d- •jhnh xbZ vutZd foÙkh; vkfLr;ksa dk C;kSjk A. Details of Non-performing Financial assets purchased:

(jkf'k :i, djksM+ esa) (Amount in ` Crore)

Current Previous
pkyw o"kZ xr o"kZ Particulars Year Year
fooj.k 31.03.2021 31.03.2020
31-03-2021 31-03-2020
1 (a) No. of accounts NIL NIL
1 (d) o"kZ osQ nkSjku •jhns x, •krksa 'kwU; 'kwU; purchased during the year
dh la[;k
(b) Aggregate outstanding NIL NIL
([k) oqQy cdk;k 'kwU; 'kwU;
2 (a) Of these, number of NIL NIL
2 (d) buesa ls] o"kZ osQ nkSjku iqu%lajfpr 'kwU; 'kwU; accounts restructured during
•krksa dh la[;k the year
(b) Aggregate outstanding NIL NIL
([k) oqQy cdk;k 'kwU; 'kwU;

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 Annual Report

•- vutZd foÙkh; vkfLr;ksa dh fcØh dk C;kSjk B. Details of non-performing financial assets sold:

(jkf'k #-djksM+ esa) (Amount in ` Crore)

Current Year Previous Year

pkyw o"kZ xr o"kZ Particulars
fooj.k 31.03.2021 31.03.2020
31-03-2021 31-03-2020 1 No. of accounts sold NIL NIL
during the year
1 o"kZ osQ nkSjku csps x, •krksa dh la[;k 'kwU; 'kwU;
2 Aggregate outstanding NIL NIL
2 oqQy cdk;k 'kwU; 'kwU;
3 Aggregate consideration NIL NIL
3 oqQy çkIr çfriQy 'kwU; 'kwU; received
6-,iQ ekud vkfLr;ksa ij çkoèkku 6.(f) Provisions on Standard Assets
(jkf'k #-djksM+ esa) (Amount in ` Crore)

Particulars
pkyw o"kZ xr o"kZ Current Year Previous Year
fooj.k 31.03.2021 31.03.2020
31-03-2021 31-03-2020
Cumulative Balance (included
lap;h 'ks"k (rqyui=k dh vuqlwph 5 esa 4755-91 2782-43 under “Other Liabilities &
^^vU; ns;rk,a vkSj çkoèkku¸ osQ vUrxZr Provisions” in Schedule 5 to 4755.91 2782.43
lfEefyr) the balance sheet)

6-th vkjchvkbZ ifji=k Mhchvkj-la-chih-chlh 45@21-04-048@2018 &19 6.(g) Disclosure related to Resolution Plan implemented
fnukad 07-06-2019 osQ lanHkZ esa o"kZ osQ nkSjku ykxw fd, x, during the Year in terms of RBI Circular No. DBR.
lekèkku ;kstukvksa ls lacafèkr çdVhdj.k% No.BP.BC.45/21.04.048/2018-19 dated 07.06.2019:

(jkf'k #-djksM+ esa) (Amount in ` Crore)

pkyw o"kZ xr o"kZ Current Year Previous Year

fooj.k Particulars
31.03.2021 31.03.2020
31-03-2021 31-03-2020
Total amount of Loan
iqu% lajpuk vkfn osQ vèkhu
1869-24 956-73 assets subjected to 1869.24 956.73
½.k vkfLr;ksa dh oqQy jkf'k restructuring etc.

iqu% lajpuk vkfn osQ vèkhu The amount of standard

300-38 'kwU; assets subjected to 300.38 NIL
ekud vkfLr;ksa dh jkf'k restructuring etc.
The amount of
iqu% lajpuk vkfn osQ vèkhu Sub-standard
1568-86 956-73 1568.86 956.73
voekud vkfLr;ksa dh jkf'k assets subjected to
restructuring etc.

6-,p vfxzeksa dh iqu% lajpuk ij ,l,ebZ {ks=k fo"k; ij vkjchvkbZ osQ 6.(h) As per RBI Circular No. DBR.No.BP.BC.18/21.04.048/
ifji=k la[;k Mhchvkj-la-chih-chlh 18@21-04-048@2018&19 fnukad 2018-19 dated 1st January 2019, DOR.No.BP.BC.34/
21.04.048/2019-20 dated 11th February 2020 and DOR.
1 tuojh 2019] Mhvksvkj-la-chih-chlh- 34@21-04-048@2019&20
No.BP.BC.44/21.04.048/2020-21 dated 06th August
fnukad 11 iQjojh 2020] vkSj Mhvksvkj-la-chih-chlh- 44@21-04- 2020 on restructuring of Advances-MSME sector, the
048@2020&21 fnukad 06 vxLr 2020 osQ vuqlkj fn- 31-03-2021 details of restructured accounts as on 31.03.2021 are
dks iqu% lajfpr •krksa dk fooj.k fuEukuqlkj gS% as under:
(jkf'k #-djksM+ esa) (Amount in ` Crore)

iqu% lajfpr fd, x, •krksa dh la[;k jkf'k No. of Accounts Restructured Amount
60101 3274-16 60101 3274.16
6-vkb dksfoM&19 lacafèkr ncko osQ fy, lekèkku ÚseodZ]vkSj uohure 6.(i) Disclosure in terms of RBI letter DOR.No.BP.
fn'kkfunZs'k] ;fn dksbZ gks] dk vkjchvkbZ i=k Mhvksvkj-la-chih-chlh- BC.3/21.04.048/2020-21 dated 06.08.2020 Resolution
Framework for COVID-19 - related Stress, and latest
3@21-04-048@2020&21 fnukad 06-08-2020 osQ vuqlkj çdVhdj.kA guidelines, if any.

221
 Annual Report

d- ØsfMV dkMZ osQ vykok vU; vfxze% A. Advances other than Credit Card:

(jkf'k #-djksM+ esa) (Amount in ` Crore)

mèkkjdrZk dk (,) bl (ch) (lh) (Mh) ;kstuk (bZ) (B) (D) (E)
(A)
expo- Additional Increase
çdkj foaMks osQ ;kstuk osQ (ch) dh] dks ykxw lekèkku Number of (C)
sure to funding in provi-
rgr mu fØ;kUo;u ½.k dh djus vkSj ;kstuk osQ accounts Of (B),
accounts sanc- sions on
where aggregate
•krksa dh ls igys oqQy jkf'k dk;ZkUo;u osQ fØ;kUo;u resolu-
mentioned
amount
tioned, account of
la[;k (,) esa ftls vU; chp vfrfjDr osQ dkj.k Type of at (A) if any, the imple-
tion plan of debt
borrower before including mentation
tgka mfYyf•r çfrHkwfr;ksa èkujkf'k çkoèkkuksa esa has been
implemen-
that was
between of the
lekèkku •krksa dk esa LohÑr djuk] o`f¼ imple- converted
tation of invocation resolution
mented into other
;kstuk ,DliksT+kj ifjofrZr ;fn dksbZ gks] the plan of the plan plan
under this securities
and imple-
ykxw dh fd;k x;k 'kkfey gS window
mentation
xbZ gS Fkk
Personal
6654 773.47 NIL NIL 77.35
O;fDrxr ½.k 6654 773-47 'kwU; 'kwU; 77-35 Loans

dkWiksZjsV O;fDr* 11 521-45 'kwU; 'kwU; 52-14 Corporate

11 521.45 NIL NIL 52.14
persons*
ftuesa ls] 5 160-77 'kwU; 'kwU; 'kwU;
Of which,
,e,l,ebZ MSMEs 5 160.77 NIL NIL NA

vU; 207 43-14 'kwU; 'kwU; 4-32 Others 207 43.14 NIL NIL 4.32

oqQy 6872 1338-06 'kwU; 'kwU; 133-81 Total 6872 1338.06 NIL NIL 133.81

*tSlk fd fnokyk vkSj fnokfy;kiu lafgrk] 2016 dh èkkjk 3(7) esa ifjHkkf"kr *As defined in Section 3(7) of the Insolvency and Bankruptcy
fd;k x;k gS Code, 2016
B. Credit Card Advances:
ch- ØsfMV dkMZ vfxze%
(Amount in ` Crore)
(jkf'k #-djksM+ esa)
(A) (B) (E)
mèkkjdrZk dk (,) (ch) (lh) (Mh) (bZ) (D)
Number of expo- (C) Increase
Additional
çdkj bl foaMks ;kstuk osQ (ch) dh] ;kstuk dks lekèkku accounts sure to Of (B), in provi-
funding
osQ rgr fØ;kUo;u ½.k dh ykxw djus vkSj ;kstuk osQ where accounts aggregate sions on
sanctioned,
resolu- mentioned amount account of
mu •krksa ls igys oqQy jkf'k dk;ZkUo;u osQ fØ;kUo;u Type of
tion plan at (A) of debt
if any, includ-
the imple-
dh la[;k (,) esa ftls vU; chp vfrfjDr osQ dkj.k borrower ing between
has been before that was mentation
invocation of
tgka mfYyf•r çfrHkwfr;ksa èkujkf'k çkoèkkuksa esa imple- implemen- converted of the
the plan and
mented tation of into other resolution
lekèkku •krksa dk esa LohÑr LohÑr o`f¼ implementa-
under this the plan securities plan
;kstuk ,Dlikstj ifjofrZr djuk] ;fn tion
window
ykxw dh fd;k x;k dksbZ gks] Personal
xbZ gS Fkk 'kkfey gS Loans
NIL NIL NIL NIL NIL

O;fDrxr ½.k 'kwU; 'kwU; 'kwU; 'kwU; 'kwU; Corporate

NIL NIL NIL NIL NIL
persons*
dkWiksZjsV O;fDr* 'kwU; 'kwU; 'kwU; 'kwU; 'kwU;
Of which,
ftuesa ls] 'kwU; 'kwU; 'kwU; 'kwU; 'kwU; MSMEs
NIL NIL NIL NIL NIL
,e,l,ebZ Others
81 0.42 NIL NIL 0.04
vU; 81 0-42 'kwU; 'kwU; 0-04 Credit Cards
Total 81 0.42 NIL NIL 0.04
oqQy 81 0-42 'kwU; 'kwU; 0-04
*As defined in Section 3(7) of the Insolvency and Bankruptcy
*tSlk fd fnokyk vkSj fnokfy;kiu lafgrk] 2016 dh èkkjk 3(7) esa ifjHkkf"kr Code, 2016.
fd;k x;k gS
6.(j) In terms of RBI Cir No. BP.BC.62/21.04.048/2020-21
6-ts dksfoM 19 fu;ked iSosQt & nckoxzLr ifjlaifÙk;ksa osQ lekèkku ij dated April 17, 2020, on COVID 19 regulatory package
foosdiw.kZ ÚseodZ osQ rgr lekèkku le; dh leh{kk ij vkjchvkbZ – Review of resolution timeline under the prudential
ifji=k la[;k chih-chlh-62@21-04-048@2020&21 fnukad 17 vçSy] framework on resolution of stressed assets, the number
of accounts and amount involved in those accounts where
2020 osQ vuqlkj] 31 ekpZ] 2021 dks lekIr o"kZ osQ fy, mu •krksa
the resolution period was extended is given below for the
dh la[;k vkSj jkf'k ftuesa lekèkku vofèk c<+kbZ xbZ Fkh] fuEukuqlkj gS% year ended March 31, 2021:
•krksa dh la[;k ftuesa lekèkku vofèk c<+kbZ xbZ 12 No. of Accounts in which Resolution Period Extended 12
'kkfey jkf'k (djksM+ esa) 7824-62 Amount Involved (` in Crore) 7824.62

222
 Annual Report

6-osQ Hkkjr lfgr dbZ ns'kksa esa iSQy jgh dksfoM&19 egkekjh osQ 6.(k) COVID - 19 pandemic continues to spread across several
ifj.kkeLo:i oSf'od vkSj Hkkjrh; foÙkh; cktkjksa esa vfèkd vfLFkjrk countries including India resulting in a significant volatility in
vkSj oSf'od vkSj LFkkuh; vkfFkZd xfrfofèk;ksa esa vfèkd fxjkoV Global as well as Indian financial markets and a significant
decline in global and local economic activities. The Govt.
vk;h gSA Hkkjr ljdkj us ekpZ 2020 ls ykWd Mkmu mik;ksa dh
of India announced a series of lock down measures from
J`a•yk dh ?kks"k.kk dhA bl rjg osQ ykWdMkmu dks fofHk ljdkjksa } March 2020 onwards. Such lockdowns were lifted and re-
kjk vius&vius vfèkdkj {ks=k esa çpfyr fLFkfr osQ vkèkkj ij fofHk imposed for activities by various governments at various
le; ij xfrfofèk;ksa osQ fy, gVk fn;k x;k vkSj fiQj ls yxk;k points of time depending on the situation prevailing in
x;kA dksfoM&19 egkekjh dh orZeku nwljh ygj] tgka Hkkjr esa u, their respective jurisdictions. The current second wave of
ekeyksa dh la[;k esa mYys•uh; o`f¼ gqbZ gS] ftlosQ ifj.kkeLo:i COVID 19 pandemic, wherever the number of new cases
ns'k osQ fofHk fgLlksa esa LFkkuh;@{ks=kh; ykWdMkmu mik;ksa dks fiQj ls have increased significantly in India, has resulted in re-
imposition of localized/regional lockdown measures in
ykxw fd;k x;k gSA
various parts of the country.
fLFkfr vHkh Hkh vfuf'pr cuh gqbZ gS vkSj cSad fujarj vkèkkj ij
The situation continues to be uncertain and the Bank is
fLFkfr dk ewY;kadu dj jgk gSA dksfoM &19 egkekjh cSad osQ
evaluating the situation on ongoing basis. The extent
ifj.kkeksa dks fdl lhek rd çHkkfor djsxh] ;g Hkfo"; osQ fodkl to which the Covid-19 pandemic will impact the Bank’s
ij fuHkZj djsxk] tks vU; ckrksa osQ vykok] Vhdkdj.k vfHk;ku dh results will depend on future developments, which are
liQyrk lfgr vR;fèkd vfuf'pr gSaA cSad osQ fy, çeq• igpkuh highly uncertain including among other things, the success
xbZ pqukSfr;k¡ udnh çokg osQ iru vkSj foLrkfjr dk;Z'khy iwath pØ of vaccination drive. The major identified challenges for the
ls mRi gksaxhA bu pqukSfr;ksa dk lkeuk djus osQ fy, cSad lHkh LFkku Bank would arise from eroding cash flows and extended
ij Lo;a dks rS;kj dj jgk gSA working capital cycles. The Bank is gearing itself on all the
fronts to meet these challenges.
6-,y nckoxzLr vkfLr;ksa osQ lekèkku osQ fy, foosdiw.kZ ÚseodZ ij
6.(l) In terms of RBI Circular DBR No. BP. BC 45/21.04.048/
vkjchvkbZ ifji=k Mhchvkj la- chih-chlh 45@21-04-048@2018&19
2018-19 dated June 7, 2019 on Prudential Framework
fnukad 7 twu] 2019 osQ vuqlkj] cSad osQ ikl 15 •krksa esa 31 ekpZ] for Resolution of Stressed Assets, the Bank is holding
2021 osQ vuqlkj #-2]139-28 djksM+ dk vfrfjDr çkoèkku gS] ftldk additional provision of Rs.2,139.28 Crore as on March 31,
fooj.k fuEukuqlkj gS% 2021 in 15 accounts as detailed below:
(jkf'k #-djksM+ esa) (Amount in ` Crore)
Hkkjrh; ,uih, ,uih, 31-12-2020 31-03-2021 31-03-2021 Amount Amount Amount Provision Additional Provision
fjtoZ osQ :i esa rd èkkfjr dks lekIr rd èkkfjr
osQ :i esa of loans of loans of loans held as on provision held as on
cSd
a osQ oxhZÑr oxhZÑr çkoèkku frekgh çkoèkku impacted to be as on 31.12.2020 made 31.03.2021
by RBI classi- 31.03.2021 during
ifji=k }kjk fd, (ch) esa ls osQ nkSjku Circular fied as out of (b) quarter
çHkkfor tkus okys
31-03-2021 fd, x, NPA classified ended
½.k dh ½.kksa dhosQ vuqlkj vfrfjDr as NPA 31.03.2021
jkf'k jkf'k ½.k dh çkoèkku
jkf'k (a) (b) (c) (d) (e) (f)
(,) (ch) (lh) (Mh) (bZ) (,iQ) 9,491.98 3,605.06 3,605.06 885.94 1,253.34 2,139.28

9]491-98 3]605-06 3]605-06 885-94 1]253-34 2]139-28 6.(m) In accordance with the RBI guidelines relating to COVID-19
Regulatory Package dated March 27, 2020, April 17, 2020
6-,e Hkkjrh; cSadlZ ,lksfl,'ku osQ ekè;e ls vkjchvkbZ }kjk tkjh
and May 23, 2020 and clarification dated May 06, 2020
dksfoM&19 fofu;ked iSosQt fnukad 27 ekpZ] 2020] 17 vçSy]
issued by RBI through Indian Bankers Association, the
2020 vkSj 23 ebZ] 2020 ls lacafèkr vkjchvkbZ osQ fn'kkfunZs'kksa Bank granted moratorium on the payment of instalments
osQ vuqlkj] cSad ekud osQ :i esa oxhZÑr ik=k mèkkjdrkZvksa dks and/or interest, as applicable, falling due between March
01 ekpZ] 2020 vkSj 31 vxLr] 2020 osQ chp vkus okyh fd'rksa 01, 2020 and August 31, 2020 to eligible borrowers
vkSj@;k C;kt osQ Hkqxrku ij ;Fkkykxw ½.k vfèkLFkxu çnku classified as Standard, even if overdue, as on February
djrk gS] Hkys gh 29 iQjojh] 2020 rd vfrns; gksA vfèkLFkxu 29, 2020. The moratorium peiod, wherever granted,
vofèk] tgka Hkh nh xbZ gS] vkjchvkbZ dh vk; ekU;rk vkSj vfLr shall be excluded from the number of days past due for
oxhZdj.k ekunaMksa osQ rgr ifjlaifÙk oxZhdj.k osQ mís'; ls fiNys the purpose of asset classification under RBI’s Income
fnuksa ls ckgj j•k tk,xkA Recognition and Asset Classification norms.

vkjchvkbZ osQ ifji=k vkjchvkbZ@2019&20@220 Mhvksvkj-la-chih-chlh- Disclosure in terms of RBI circular RBI/2019-20/220 DOR.
63@21-04-048@2020&21 fnukad 17 vçSy] 2020 osQ vuqlkj] dksfoM&19 No.BP.BC.63/21.04.048/2020-21 dated April 17, 2020,
fu;ked iSosQt& vkfLr oxZhdj.k vkSj çkoèkku 31 ekpZ 2021 dk COVID-19 regulatory Package-- Asset Classification and
çdVhdj.k% Provisioning 31st March 2021:

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Øúlaú fooj.k jkf'k (#- S. Particulars Amount

djksM+ esa) No. (Rs. in Crore)

29-02-2020 osQ vuqlkj ,l,e,@vfrns; Jsf.k;ksa Respective amounts in SMA/overdue

categories as on 29.02.2020, where
(i) esa lacafèkr jkf'k] tgka ½.kLFkxu@vfèkLFkxu dks 75219-48 (i)
moratorium/deferment was extended
75219.48
iSjkxzkiQ 2 vkSj 3 osQ vuqlkj c<+k;k x;k Fkk in terms of paragraph 2 and 3
lacafèkr ,l,e, 2 jkf'k;k¡ tgk¡ ifjlaifÙk Respective SMA2 amounts where
(ii) 7559-38 asset classification benefits were
oxZhdj.k ykHkksa dks c<+k;k x;k Fkk (ii) 7559.38
extended
mi;ZqDr mfYyf•r ifji=k osQ iSjk 5 osQ vuqlkj
Provision made during Q4 FY
prqFkZ frekgh foÙkh; o"kZ 2020 vkSj çFke frekgh
2020 and Q1 FY 2021 in terms of
foÙkh; o"kZ 2021 osQ nkSjku fd, x, çkoèkku paragraph 5 of above mentioned
(iii) prqFkZ frekgh foÙkh; o"kZ 2020 415-40 djksM+ circular
esa fd;k x;k çkoèkku (iii) Provision made in 415.40 Crores
1027-16 Q4 FY 2020
çFke frekgh foÙkh; o"kZ 2021 611-76 djksM+ 1027.16
esa fd;k x;k çkoèkku Provision made in 611.76 Crores
Q1 FY 2021
fxjkoV vkSj 'ks"k çkoèkkuksa osQ fy, lacafèkr ys•k
Provision adjusted during the
vofèk osQ nkSjku çkoèkku dks mijksDr mYyf•r respective accounting period against
ifji=k osQ iSjk 6 osQ vuqlkj lek;ksftr fd;k slippages and the residual provisions
x;k gS in terms of paragraph 6 of above
mentioned circular
f}rh; frekgh foÙkh; o"kZ 2021 31-85 djksM+
(iv) Provision made in 31.85 Crores
esa fd;k x;k çkoèkku (iv)
Q2 FY 2021
r`rh; frekgh foÙkh; o"kZ 2021 esa 549-27 djksM+ Provision made in 549.27 Crores
fd;k x;k çkoèkku 1027-16 Q3 FY 2021
1027.16

prqFkZ frekgh foÙkh; o"kZ 2021 esa 446-04 djksM+ Provision made in 446.04 Crores
fd;k x;k çkoèkku Q4 FY 2021

mijksDr mYyf•r ifji=k osQ iSjk 6 osQ vuqlkj Residual provisions held as on
(v) 'kwU; (v) 31.03.2021 in terms of paragraph 6 of NIL
31-03-2021 dks èkkfjr vof'k‘ çkoèkku
above mentioned circular
6-,u ¶dksfoM 19 fu;ked iSosQt dh lekfIr osQ ckn ifjlaifÙk oxZhdj.k 6.(n) In accordance with the instructions of RBI circular
vkSj vk; ekU;rk¸ ij vkjchvkbZ osQ ifji=k fnukad 07-04-2021 dated 07.04.2021 on “Asset Classification and Income
osQ funZs'kkuqlkj] cSad mu lHkh mèkkjdrZkvksa lfgr og lHkh ftUgksaus Recognition following the expiry of Covid 19 regulatory
vfèkLFkxu vofèk vFkZkr 01-03-2020 ls 31-08-2020 osQ nkSjku package”, the Bank shall refund/adjust ‘interest on interest’
dk;Z'khy iwath lqfoèkk,a çkIr dh gS] dks çkHkkfjr ^C;kt ij C;kt^ charged to all borrowers including those who had availed
dks çfrnk;@lek;ksftr djsxk] Hkys gh vfèkLFkxu dk iw.kZ ;k vkaf'kd of working capital facilities during moratorium period
i.e.01.03.2020 to 31.08.2020, irrespective of whether
:i ls ykHk mBk;k x;k gS ;k ughaA bu funZs'kksa osQ vuqlj.k esa] fofHk moratorium had been fully or partially availed or not
lqfoèkkvksa osQ fy, çfrnk;@lek;ksftr dh tkus okyh jkf'k dh x.kuk availed. Pursuant to these instructions, the methodology
osQ fy, i¼fr dks Hkkjrh; cSad la?k (vkbZch,) }kjk vU; mn~;ksx for calculation of the amount to refunded/adjusted for
Hkkxhnkjksa/fudk;ksa osQ ijke'kZ ls vafre :i fn;k tk,xk] ftls lHkh different facilities shall be finalized by the Indian Bank
½.knk=kh laLFkkuksa }kjk viuk;k tk,xkA rnuqlkj] vkbZch, us vius Association (IBA) in consultation with other industry
participants/bodies, which shall be adopted by all the
i=k fnukad 19-04-2021 osQ ekè;e ls loksZPp U;k;ky; osQ fu.kZ; osQ
lending institutions. Accordingly, IBA vide its letter dated
vuqlkj çfrnk;/lek;kstu osQ fy, vafre :i nh xbZ dk;Zç.kkyh dks 19.04.2021 has informed methodology finalised for refund/
lwfpr fd;k gSA adjustment as per Supreme Court judgement.
rnuqlkj] cSad us blosQ fy, #-328-00 djksM+ #i;s dh vuqekfur nsunkjh Accordingly, the Bank has created an estimated liability of
cukbZ gS vkSj 31 ekpZ] 2021 dks lekIr o"kZ osQ fy, C;kt vk; ls bls Rs.328.00 Crore towards the same and has reduced the
?kVk fn;k gSA same from interest income for the year ended March 31,
2021.
6-vks fnukad 03 flracj] 2020 osQ vkns'k esa] Hkkjr osQ ekuuh; loksZPp
U;k;ky; us xtsaæ 'keZk cuke Hkkjr la?k vkSj vU; dh fjV ;kfpdk esa] 6.(o) In the order dated September 03, 2020, Hon’ble Supreme
Court of India in writ petition Gajendra Sharma vs. Union of
funZs'k fn;k gS fd ftu •krksa dks 31 vxLr] 2020 rd ,uih, ?kksf"kr India & Others, has directed that accounts which were not
ugha fd;k x;k Fkk] mUgsa vxys vkns'k rd ,uih, ?kksf"kr ugha fd;k declared as NPA till August 31, 2020 shall not be declared

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tk,xkA mlh osQ vkèkkj ij] cSad us fdlh Hkh •krs dks tks 31 vxLr] as NPA till further orders. Based on the same, the Bank
2020 rd ,uih, ugha Fkk dks ,uih, osQ :i esa oxhZÑr ugha fd;k has not classified any account as NPA which was not
gSA foosdlEer gksdj] cSad us 31-12-2020 rd 2]519-99 djksM+ #i;s NPA as on August 31, 2020. As a matter of prudence, the
(vekU; C;kt osQ fy, 430-63 djksM+ #i;s lfgr) dk vkdfLed Bank made a contingent provision of Rs. 2,519.99 Crore
(including Rs. 430.63 crore for derecognised interest) till
çkoèkku fd;k gSA Hkkjr osQ ekuuh; loZksPp U;k;ky; dk mijksDr
31.12.2020. The above order of the Hon’ble Supreme
vkns'k fnukad 23-03-2021 osQ vkns'k osQ vuqlj.k esa fu"çHkkoh gks Court of India stood vacated pursuant to order dated
x;kA 23.03.2021.
mijksDr dks è;ku esa j•rs gq,] vkjchvkbZ ifji=k fnukad 07-04-2021 In view of the above, as per the instructions of RBI Circular
osQ funZs'kksa osQ vuqlkj] cSad us 31 ekpZ] 2021 rd ekStwnk vkbZvkj,lh dated 07.04.2021, the Bank has classified these borrower
ekunaMksa osQ vuqlkj bu mèkkjdrZk •krksa dks oxhZÑr fd;k gS vkSj mijksDr accounts as per extant IRAC norms as on March 31, 2021
vfrfjDr çkoèkkuksa dks myV fn;k gSA and reversed the above additional provisions.
6-ih vkjchvkbZ i=k la[;k Mhchvkj-la-chih-15199@21-04-048@2016&17 6.(p) In terms of RBI Letter no. DBR.No.BP.15199/21.04.048/
fnukad 23 twu 2017 (vkjchvkbZ lwph&1) vkSj i=k la- Mhchvkj- 2016-17 dated June 23, 2017 (RBI List-1) and Letter no.
chih-1908@21-04-048@2017&18 fnukad 28 vxLr] 2017 (vkjchvkbZ DBR.BP.1908/21.04.048/2017-18 dated August 28, 2017
lwph&2) osQ lanHkZ esa fnokyk ,oa 'kksèku v{kerk lafgrk (vkbZchlh) (RBI List-2) for the accounts admitted under the provisions
osQ çkoèkkuksa osQ rgr Lohdkj fd, x, •krksa osQ fy, 31 ekpZ] 2021 of Insolvency & Bankruptcy Code (IBC), the Bank is
(ldy ,uih, vfxzeksa dk 100») rd cSad osQ ikl oqQy 8]374-53 holding total provision of Rs.8,374.53 Crore (Aggregate
djksM+ #i;s (vkjchvkbZ lwph 1 vkSj lwph 2 •krksa dk ldy provision of RBI List 1 and List 2 accounts) as on March
31, 2021 (100% of Gross NPA advances). (Previous Year
çkoèkku) dk çkoèkku gSA (fiNys o"kZ #- 9474-27 djksM+_ ldy
Rs.9474.27 Crore; 98.51% of Gross outstanding).
cdk;k dk 98-51» »)A
6.(q) As per RBI notification RBI/2021-22/28 DOR.STR.
6-D;w vkjchvkbZ dh vfèklwpuk vkjchvkbZ@2021&22@28 DOR.STR.
REC.10/21.04.048/2021-22 dated May 5, 2021, Banks are
REC.10@21-04-048@2021&22 fnukad 5 ebZ] 2021 osQ vuqlkj] cSadksa
advised that they are permitted to utilize 100 percent of
dks lykg nh tkrh gS fd mUgsa vius lacafèkr cksMksZa osQ iwoZkuqeksnu ls floating provision/countercyclical provisioning buffer held
vutZd vkfLr;ksa osQ fy, fof'k‘ çkoèkku djus gsrq 31 fnlacj] 2020 by them as on December 31, 2020 for making specific
rd muosQ ikl ekStwn ÝyksfVax çksfotu@dkmaVjlkbfDydy çksfotfuax provisions for non-performing assets with the prior approval
ciQj dk 100 çfr'kr mi;ksx djus dh vuqefr gSA cSad us vius of their respective Boards. The Bank has obtained requisite
funs'kd eaMy ls visf{kr iwoZkuqeksnu çkIr dj fy;k gS vkSj 31 ekpZ] prior approval from its Board of Directors and has utilized
2021 dks lekIr o"kZ esa vutZd vkfLr;ksa osQ fy, fof'k‘ çkoèkku floating provision amounting to Rs.384.37 Crore against
dh vko';drk osQ fufeÙk #-384-37 djksM+ osQ ÝQyksfVax çkoèkku dk the requirement for specific provision for non-performing
mi;ksx fd;k gSA assets in the year ended March 31, 2021.
7- dkjksckjh vuqikr% 7. Business Ratios

fooj.k pkyw o"kZ xr o"kZ Current Previous

31-03-2021 31-03-2020 Particulars Year Year
31.03.2021 31.03.2020
i. dk;Z'khy fufèk;ksa osQ çfr'kr osQ 6-09» 6-21»
:i esa C;kt vk; i. Interest Income as a
percentage to Working Funds 6.09% 6.21%
ii. dk;Z'khy fufèk;ksa osQ çfr'kr 0-97» 1-07»
ii. Non-Interest Income as a
osQ :i esa xSj C;kt vk; percentage to Working Funds 0.97% 1.07%
iii. dk;Z'khy fufèk;ksa osQ çfr'kr 1-73» 1-70» iii. Operating profit as a
osQ :i esa ifjpkyu ykHk percentage to Working Funds 1.73% 1.70%

iv. vkfLr;ksa ij çfriQy 0-15» 0-04» iv. Return on Assets 0.15% 0.04%
v. çfr deZpkjh dkjksckj (tek 18-85 18-14 v. Business (Deposits plus
rFkk vfxze)(#i;s djksM+ esa) advances) per employee 18.85 18.14
( ` in Crores)
vi. çfr deZpkjh ykHk (:i;s 0-02 0-01
djksM+ esa) vi. Profit per employee (` in
0.02 0.01
Crores)
uksV% dk;Z'khy fufèk;ka cSafoaQx fofu;eu vfèkfu;e] 1949 dh èkkjk Working Funds are based on Monthly Average of total assets
27 osQ rgr iQkWeZ ,Dl esa Hkkjrh; fjt+oZ cSad dks fjiksVZ dh xbZ oqQy (excluding accumulated losses, if any) as reported to Reserve
vkfLr;ksa (lafpr ?kkVs osQ vykok] ;fn dksbZ gks) osQ ekfld vkSlr ij Bank of India in Form X under section 27 of the Banking
vkèkkfjr gSaA Regulation Act 1949.

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8- vkfLr & ns;rk çcUèku 8. Asset Liability Management

vkfLr;ksa vkSj ns;rkvksa dh oqQN enksa dk ifjiDork Lo:i Maturity Pattern of certain item of Assets and Liabilities

(jkf'k #-djksM+ esa) (Amount in ` Crore)

Foreign Foreign
ifjiDork tek jkf'k;ka vfxze fuos'k m/kj fons'kh fons'kh eqnzk Maturity Investments
Deposits Advances Borrowings Currency Currency
Pattern (Gross)
Lo:i (ldy) eqnzk ns;rk,a Assets Liabilities
vkfLr;ka 20520.49 16128.39 1910.00 1036.63 9793.24 2176.36
Day 1
1 fnu 20520.49 16128.39 1910.00 1036.63 9793.24 2176.36
(9454.09) (3441.29) (113.50) (5344.38) (1718.42) (162.33)
(9454.09) (3441.29) (113.50) (5344.38) (1718.42) (162.33)
2 to 7 35708.26 12068.99 0.00 2047.99 3325.82 2105.48
2-7 fnu 35708.26 12068.99 0.00 2047.99 3325.82 2105.48 days (14005.96) (7510.29) (0.00) (5020.20) (698.02) (216.93)
(14005.96) (7510.29) (0.00) (5020.20) (698.02) (216.93)
8 to14 23269.92 3591.04 67.95 442.51 1691.08 578.86
8-14 fnu 23269.92 3591.04 67.95 442.51 1691.08 578.86 days (7648.41) (3607.59) (183.03) (10048.98) (1540.63) (786.71)
(7648.41) (3607.59) (183.03) (10048.98) (1540.63) (786.71)
15 to 30 46738.14 13522.03 111.08 1754.65 4357.79 2020.57
15-30 46738.14 13522.03 111.08 1754.65 4357.79 2020.57 days (11771.74) (16401.25) (69.55) (1687.33) (1260.33) (3195.55)
fnu (11771.74) (16401.25) (69.55) (1687.33) (1260.33) (3195.55)
31 days 94230.66 17271.10 1889.28 2175.02 8910.76 10083.31
31 fnu es 2 94230.66 17271.10 1889.28 2175.02 8910.76 10083.31 to 2
(21650.54) (21619.88) (2274.40) (1166.58) (3846.43) (3337.57)
ekg rd (21650.54) (21619.88) (2274.40) (1166.58) (3846.43) (3337.57)
months

Over 2
2 ekg ls 54349.73 35792.87 3338.13 1707.95 5030.01 6035.05
months
54349.73 35792.87 3338.13 1707.95 5030.01 6035.05

vf/d vkSj & upto 3

(19573.91) (17782.35) (4728.59) (1822.46) (1261.14) (3767.70) (19573.91) (17782.35) (4728.59) (1822.46) (1261.14) (3767.70)
3 ekg rd months

3 ekg ls 39107.03 31552.78 31289.04 798.86 11501.24 3484.00 Over 3 39107.03 31552.78 31289.04 798.86 11501.24 3484.00
months
vf/d vkSj & upto 6
(48408.74) (16858.80) (11665.74) (274.91) (2353.81) (1833.39)
6 ekg rd months (48408.74) (16858.80) (11665.74) (274.91) (2353.81) (1833.39)

6 ekg ls 21725.45 40628.93 13932.06 4093.95 9851.78 14425.41 Over 6 21725.45 40628.93 13932.06 4093.95 9851.78 14425.41
months
vf/d vkSj
(56289.22) (34021.42) (7625.80) (3028.70) (8544.74) (11768.05) & upto
1 o"kZ rd 1 yr
(56289.22) (34021.42) (7625.80) (3028.70) (8544.74) (11768.05)

1 o"kZ ls 149933.49 156657.00 32733.51 6761.45 13511.39 5397.55 Over 1 149933.49 156657.00 32733.51 6761.45 13511.39 5397.55
vf/d 3 yr & upto
(134762.95) (203772.03) (16265.19) (6745.14) (9072.36) (6114.38) 3 yrs (134762.95) (203772.03) (16265.19) (6745.14) (9072.36) (6114.38)
o"kZ rd
Over 3 295530.93 223015.17 34349.96 8303.00 7989.34 2626.00
3 o"kZ ls 295530.93 223015.17 34349.96 8303.00 7989.34 2626.00
yrs &
vf/d vkSj upto 5 (173326.76) (46838.74) (9390.26) (6305.31) (5126.81) (3886.85)
(173326.76) (46838.74) (9390.26) (6305.31) (5126.81) (3886.85)
5 o"kZ rd yrs

5 o"kZ
ls 325218.37 124001.78 280553.69 13718.30 2011.47 2381.15 Over 325218.37 124001.78 280553.69 13718.30 2011.47 2381.15
vf/d (206954.00) (99974.08) (191438.10) (8781.44) (1947.99.) (2301.22)
5yrs (206954.00) (99974.08) (191438.10) (8781.44) (1947.99.) (2301.22)

dqy 1106332.47 674230.08 400174.70 42840.31 77973.92 51313.74 1106332.47 674230.08 400174.70 42840.31 77973.92 51313.74
Total
(703846.32) (471827.72) (243754.16) (50225.43) (37370.68) (37370.68) (703846.32) (471827.72) (243754.16) (50225.43) (37370.68) (37370.68)

9. Exposures:
9- ,Dlikst+lZ
9.(a) Exposure to Real Estate Sector :
9-d LFkkoj laink {ks=k dks ,Dlikstj%
(jkf'k #-djksM+ esa) (Amount in ` Crore)

Js.kh pkyw o"kZ xro"kZ Previous

Current Year
31.03.2021 31.03.2020 Category Year
31.03.2021
31.03.2020
(v) çR;{k ,DLikstj (A) Direct Exposure
i. vkoklh; lEifÙk caèkd % i. Residential Mortgages –
vkoklh; lEifÙk] tks ½.kh }kjk Lending fully secured by
mortgages on residential
vfèkdkj esa yh xbZ gS ;k yh tk;sxh ;k
property that is or will be
fdjk;s ij nh xbZ gS] ij cUèkd }kjk occupied by the borrower
iw.kZr% çfrHkwr ½.k çkFkfedrk çkIr or that is rented Housing
{ks=k osQ :i esa oxhZÑr vkokl ½.k 29937.09 22115.13 Loans classified as Priority 29937.09 22115.13
Sector
vU; vkoklh; ca/d 65491.77 51319.49
Other residential Mortgages 65491.77 51319.49
dqy&;ksx 95428.86 73434.62 SUB-TOTAL 95428.86 73434.62

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ii. okf.kfT;d LFkkoj laink & xSj fufèk ii. Commercial Real Estate –
including NFB Limits Lending
vkèkkfjr lhekvksa lfgr secured by mortgages on
okf.kfT;d LFkkoj laink ij caèkd osQ Commercial Real Estates
l`tu }kjk çfrHkwr ½.k (buesa dk;Zky; (office buildings, retail space,
dk Hkou] •qnjk LFkku] cgqmís'kh; multi-purpose commercial
premises, industrial or
okf.kfT;d ifjlj] vkSn;~ ksfxd vFkok warehouse space, land
xksnke dk LFkku] Hkwfe ij fd;k x;k acquisition, development and
fodkl vkSj fueZk.k vkfn 'kkfey gksxa As ) construction etc.)
Fund Based 21976.72 17874.48
fufèk vkèkkfjr 21976.72 17874.48
Non Fund Based 1371.76 540.53
xSj fufèk vkèkkfjr 1371.76 540.53
SUB-TOTAL 23348.48 18415.01
dqy&;ksx 23348.48 18415.01
iii. Investments in Mortgaged
iii. caèkd lefFZkr çfrHkwfr;ksa (,e ch ,l) vkSj Backed Securities (MBS)
and other securitized
vU; çfrHkwr ,DLikstj esa fuos'k & exposures –
(d) &vkoklh; 0-00 0-00 (a) - Residential 0.00 0.00
(b) - Commercial Real Estate 0.00 0.00
([k) &okf.kfT;d LFkkoj laink 0-00 0-00
(B) Indirect Exposure
(vk) vçR;{k ,Dlikst+j
FB & NFB Exposure to
National Housing Bank
jk"Vªh; vkokl cSad (,u ,p ch) vkSj vkokl
(NHB) & Housing Finance 35320.59 22825.65
foRr dEifu;kWa (,p ,iQ lh) gsrq ,iQch o Companies (HFCs)
,u,iQch ,Dlikst+j fons'kh dk;Zky;ksa lfgr% 35320.59 22825.65 Including Foreign Offices
cSad }kjk vkokl dEifu;ksa ,oa dkWikZsjs'ku esa 6188.37 3227.33 Investments made by 6188.37 3227.33
the Bank in Housing
fd;k x;k fuos'k
Companies & Corporations.
dqy ;ksx 41508.96 26052.98 Sub Total 41508.96 26052.98
LFkkoj laink {ks=k dks dqy ½.k 160286.30 117902.61 Total Exposure to Real 160286.30 117902.61
Estate Sector
9-• iw¡th cktkj dks ,DLikstj 9.(b) Exposure to Capital Market
(jkf'k #-djksM+ esa) (Amount in ` Crore)
fooj.k pkyw o"kZ xro"kZ Current Previous
31.03.2021 31.03.2020
Particulars Year Year
1. bfDoVh 'ks;jksa] ifjorZuh; caèki=kksa] 31.03.2021 31.03.2020
ifjorZuh; ½.k i=kksa vkSj bfDoVh mUeq• 1. Direct investment in equity shares,
E;wpqvy iaQMksa osQ ;wfuVksa esa çR;{k fuos'k 3194.24 3471.62 convertible bonds, convertible
tks fuxfer ½.k dh ewy fufèk esa gh debentures and units of equity
3194.24 3471.62
,d ek=k fuos'k ugha gS oriented mutual funds the corpus
of which is not exclusively
2. 'ks;jksa (vkbZihvks/ bZ,lvksih lfEefyr invested in corporate debt.
gSa) ifjorZuh; caèki=kksa] ifjorZuh; ½.k
2. Advances against shares/
i=kksa vkSj bfDoVh mUeq• E;wpqvy iaQMksa bonds/debentures or other
2.03 1.67
esa fuos'k osQ fy, O;f‘;ksa dks 'ks;jksa/caèk securities or on clean basis to
i=kksa@½.k i=kksa ;k vU; çfrHkwfr;ksa dh individuals for investment in
2.03 1.67
shares (including IPOs/ESOPs)
çfrHkwfr ij ;k vçfrHkwr vfxze convertible bonds, convertible
3. fdlh vU; ç;kstu osQ fy, vfxze debentures, and units of equity
oriented mutual funds.
tgka 'ks;jksa ;k ifjorZuh; caèk i=kksa ;k
ifjorZuh; ½.k i=kksa ;k bfDoVh mUeq• 'kqU; 'kqU; 3. Advances for any other purposes
E;wpqvy iaQMksa osQ ;wfuVksa dks çkFkfed where shares or convertible bonds
çfrHkwfr osQ :i esa j•k x;k gks A or convertible debentures or units NIL NIL
of equity oriented mutual funds
are taken as primary security.

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4. fdlh vU; ç;kstu osQ fy, vfxze tgka 4. Advances for any other purposes
'ks;jksa ;k ifjorZuh; ckaM] ifjorZuh; to the extent secured by the
collateral security of shares or
fMcsapj vkSj bfDoVh mUeq• E;wpqvy convertible bonds or convertible
iaQMksa osQ ;wfuVksa dh laikf'oZd çfrHkwfr debentures or units of equity
rd çfrHkwfr nh xbZ gks vFkZkr~ tgk¡ 440.26 806.33 oriented mutual funds i.e. where 440.26 806.33
ifjorZuh; ckW.M@ifjorZuh; ½.k i=kksa@ the primary security other than
bfDoVh mUeq• E;wpqvy iaQMksa osQ ;wfuVksa shares/convertible bonds/
ls fHk çkFkfed çfrHkwfr vfxzeksa dks iwjh convertible debentures/units of
equity oriented mutual funds does
rjg doj ugha djrh gSaA not fully cover the advances.
5. LVkWd czksdjksa dks çfrHkwr rFkk vçfrHkwr 5. Secured and unsecured advances
vfxze vkSj LVkWd czksdjksa rFkk ekdZsV esdjksa 174.98 157.63 to stock brokers and guarantees
174.98 157.63
dh vksj ls nh xbZ xkjafV;k¡ issued on behalf of stock brokers
and market makers.
6. lalkèkuksa osQ c<+us dh laHkkouk esa u;h
6. Loans sanctioned to corporate
dEifu;ksa dh bfDoVh esa çorZdksa osQ against the security of shares/
va'knku dh vko';drk dks iwjk djus bonds/debentures or other
osQ fy, 'ks;[email protected]@½.k i=kksa ;k vU; 'kqU; 'kqU; securities or on clean basis for NIL
NIL
çfrHkwfr;ksa dh çfrHkwfr ij ;k vU; meeting promoter’s contribution
çfrHkwfr ij ;k fcuk çfrHkwfr osQ fuxfer to the equity of new companies in
anticipation of raising resources.
oaQifu;ksa dks LohÑr ½.k
7. 7. Bridge loans to companies against
laHkkfor bfDoVh çokgksa@fuxZeksa osQ çfr expected equity flows/issues.
NIL NIL
'kqU; 'kqU;
dEifu;ksa dks iwjd ½.k
8. Underwriting commitments
8. 'ks;jksa ;k ifjorZuh; caèk i=kksa ;k ifjorZuh; taken up by the banks in respect
½.k i=kksa ;k bfDoVh mUeq• E;wpqvy iaQMksa of primary issue of shares or
NIL NIL
'kqU; 'kqU; convertible bonds or convertible
osQ ;wfuVksa osQ çkbejh b';w osQ lEcUèk esa
debentures or units of equity
cSadksa }kjk gkehnkjh çfrc¼rk,a oriented mutual funds.
9. ekftZu VªsfMax osQ fy, LVkWd czksdjksa dks 9. Financing to stock brokers for
'kqU; 'kqU; NIL NIL
foÙk margin trading

10. mn~;e iw¡th fufèk;ksa (iathÑr vkSj xSj 10. All exposures to Venture Capital
funds* (both registered and
iathÑr nksuksa) dks fn, x, leLr
unregistered) will be deemed
½.k bfDoVh osQ leku gh ekus tk,axs to be on par with equity and
714.76 580.04
vkSj blfy, iwath cktkj ,Dlikstj lhek hence will be reckoned for
714.76 580.04
(çR;{k vkSj vçR;{k nksuksa) osQ vuqikyu compliance with the capital
osQ fy, ekus tk,axsA market exposures ceilings (both
direct and indirect)
11. E;wpqvy iaQM dks vfxze 3000.00 3000.00
11. Advances to Mutual Funds 3000.00 3000.00
iw¡th ckt+kj dks dqy ,DLikstj 7526.27 8017.29
Total Exposure to Capital Market 7526.27 8017.29
tksf•e iwath fufèk esa ohlh,iQ esa #-337-07 djksM+ dk cdk;k fuos'k vkSj *Venture Capital funds include outstanding investment in VCF
#-377-69 djksM+ dh jkf'k dk vkgj.k u djus dh çfrc¼rk,a 'kkfey gSaA for `337.07 Crores and undrawn commitments amounting to
9-lh tksf•e Js.khokj ns'k lEcUèkh ,Dlikstj `377.69 Crores.

31-03-2021 dks oqQy fuoy fufèkd ,Dlikst+j :- 66771-96 djksM+ gSA 9.(c) Risk Category wise Country Exposure
31-12-2020 dks cSad (ih,uch 2-0) dh oqQy vkfLr;ka :- 1254934-00 Total Net Funded Exposure as on 31.03.2021 is `66771.96
djksM+ gS] oqQy vkfLr;ksa 1» :- 12549-34 djksM+ gSA ;w,bZ ¶de Crores. Total assets of the Bank (PNB 2.0) as on 31.12.2020
tksf•e Js.kh¸ vFkZkr~ ^,2* esa gSA cSad us 31-12-2020 dks fdlh Hkh were `1254934.00 Crores, 1% of total asset `12549.34
ns'k esa 12549-34 djksM+ ;kuh cSad dh oqQy laifÙk dk 1» ls vfèkd Crore. Bank did not exceed the exposure in any country
dk ,Dlikstj ugha c<+k;k gSA blfy,] 31-03-2021 dks ns'k osQ tksf•e beyond `12549.34 Crores i.e. 1% of Total Assets of the
Bank as on 31.12.2020. Hence, no provision is required
,Dlikstj osQ lacaèk esa fdlh çkoèkku dh vko';drk ugha gSA with respect to country risk exposure as on 31.03.2021.

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(jkf'k #-djksM+ esa) (Amount in ` Crore)

tksf[ke bZlhthlh 31-03-2021 31-03-2021 31-03-2020 dks 31-03-2020 Risk ECGC Funded Provision Funded Provision
Js.kh jsfVax dks fufèkd dks j•k x;k fufèkd ,Dlikstj dks èkkfjr Category Rating Exposure held as at Exposure held as at
,Dlikstj çkoèkku ('kq¼) çkoèkku (net) as at 31.03.2021 (net) as at 31.03.2020
('kq¼) (pkyw o"kZ) (xr o"kZ) (xr o"kZ) 31.03.2021 (Current 31.03.2020 (Previous
(Current Year) (Previous Year)
Year) Year)
ux.; ,1 39892-90 0-00 33500-95 19-18
Insignificant A1 39892.90 0.00 33500.95 19.18
de ,1 21570-31 0-00 15598-90 21-98 Low A2 21570.31 0.00 15598.90 21.98

lkekU; ls de ch1 5302-52 0-00 5-04 Moderately B1 5302.52 0.00 5.04

Low
lkekU; ch2 1-82 0-00 156-27 0-00
Moderate B2 1.82 0.00 156.27 0.00
lkekU; ls mPp lh1 4-41 0-00 18-56 0-00 Moderately C1 4.41 0.00 18.56 0.00
High
mPp lh2 0-00 0-00 0-31 0-00
High C2 0.00 0.00 0.31 0.00
vfr mPp Mh 0-00 0-00 0-00 0-00
Very high D 0.00 0.00 0.00 0.00
dqy 66771-96 0-00 49280-03 41-16 Total 66771.96 0.00 49280.03 41.16

9-Mh 31-03-2021 dks lekIr foÙkh; o"kZ osQ vuqlkj cSad }kjk ,dy@lewg 9.(d) Bank’s Disclosure in respect of Credit Exposures where
mèkkjdrZk lhek osQ fy, Hkkjrh; fjtoZ cSad }kjk funZsf'kr çwMsaf'k;y the same had exceeded the Prudential Exposure limits as
,Dlikstj lhek ls vfèkd gksus okys ØsfMV ,Dlikstj osQ lEcUèk esa per Large Exposure (LE) framework prescribed by RBI for
Individual/Group Borrowers for the financial year ended
cSad dk çdVhdj.k 31.03.2021.
31-03-2021 dks lekIr gksus okys foÙkh; o"kZ osQ fy, tgka cSad #-55507 Details of accounts where Bank has exceeded prudential
djksM+ osQ Vh;j 1 oSQfiVy osQ vkèkkj ij fdlh Hkh O;fDrxr vkSj lewg exposure ceilings as per Large Exposure (LE) framework
•krksa osQ lacaèk esa cM+s ,Dlikstj (,ybZ) ÚseodZ osQ vuqlkj foosdiw.kZ in respect of any Individual and Group Accounts based on
,Dlikstj lhfyax dks ikj dj x;k gS] mu •krksa osQ fooj.k uhps fn, Tier – 1 Capital of `55507 Crores for the financial year
x, gSa% ended 31.03.2021 are as below:-
(Amount in ` Crore)
(jkf'k #-djksM+ esa)
S. Name of Pre- Exposure Total Outstand- Total
No. the Bor- scribed (as on Exposure as ing (as on Outstanding
Ø- mèkkjdrkZ fuèkZkfjr ,Dlikstj 31-03-2021 cdk;k 31-03-2021 dks
rower Ceiling 31.03.2021) % of Tier-1 31.03.2021) Exposure
la- dk lhek (31-03- dks fV;j I (31-03- fV;j 1 iwath osQ»
Capital as on as per LE
uke 2021 iwath ds izfr'kr 2021 dks) osQ :i esa ,ybZ
31.03.2021 Framework as
dks) ds :i es dqy ÚseodZ osQ vuqlkj % of Tier – 1
,Dlikstj dqy cdk;k ,Dlikst+j Capital as on
31.03.2021
O;fDrxr
Individual
1- Hkkjrh; 11101-40 11356-43 *20-46» 11356-43 20-46»
1. Indian 11101.40 11356.43 *20.46% 11356.43 20.46%
jsyos foÙk (fV;j& I
Railway (20% of
fuxe iwath dk
Finance Tier-I
fyfeVsM 20») Corpora- Capital)
tion Ltd
**lewg
**Group
'kwU; NIL

*vkjchvkbZ ifji=k fnukad 03-06-2019 us cSad osQ cksMZ dh 'kfDr osQ rgr *RBI Circular dated 03.06.2019 has given leverage of 5% over
,dy çfri{k osQ 20» dh lhek ls vfèkd 5» dk mÙkksyu fn;k gSA cksMZ us and above the ceiling of 20% of single counterparty under the
Bank’s Board Power. The same was ratified by the Board in its
viuh cSBd fnukad 05-03-2021 esa ,tsaMk la[;k ,&3 osQ ekè;e ls bldh meeting dated 05.03.2021 vide Agenda No. A-3.
iqf‘ dh FkhA
**As per L & A Circular no. 106/2020 dated 04.06.2020 has al-
**,y ,aM , ifji=k la[;k 106@2020 fnukad 04-06-2020 osQ vuqlkj lowed increase in Bank’s Exposure to a Group of Connected
Counterparties from 25% to 30% of the eligible capital base of
30-06-2021 rd oSèk cSad osQ ik=k iwath vkèkkj osQ 25» ls 30» rd tqM+s
the bank valid upto 30.06.2021.
çfri{kksa osQ lewg osQ fy, cSad osQ ,Dlikstj esa o`f¼ dh vuqefr nh gSA
All the exposure (other than exempted exposure) of Individual
31-03-2021 dks lekIr foÙkh; o"kZ osQ fy, O;fDrxr vkSj lewg •krksa (mi;ZqDr and Group Accounts (Except as mention above) for the financial
dks NksM+dj) osQ lHkh ,Dlikstj (NwV çkIr ,Dlikstj osQ vykok) ,ybZ ÚseodZ year ended 31.03.2021 are within the prescribed regulatory lim-
its, as per LE Framework.
osQ vuqlkj fuèkZkfjr fu;ked lhekvksa osQ Hkhrj gSaA

229
 Annual Report

9-bZ- vçfrHkwr vfxze% 9.(e) Un secured Advances

(jkf'k #-djksM+ esa) (Amount in ` Crore)

fooj.k pkyw o"kZ pkyw o"kZ Current Previous

31-03-2021 31-03-2020 Particulars year Year
31.03.2021 31.03.2020
vçfrHkwr vfxze 133841.78 104585.49
Unsecured Advance 133841.78 104585.49
1- vfxzeksa dh og oqQy jkf'k ftlosQ fy, 21528.37 12224.19
vewrZ vkfLr;ka tSls vfèkdkjksa ij ½.k 1. Total amount of advances for 21528.37 12224.19
Hkkj] vuqKfIr;ksa] çkfèkdkjksa vkfn dks which intangible securities such as
^^vçfrHkwr vfxze^^ osQ vUrxZr vuqlwph charge over the rights, licenses,
9 esa 'kkfey fd;k x;k gSA authority etc. has been included in
Sch.9 under ‘Unsecured Advances’
2- Åij 1 esa fufnZ‘ vuqlkj vewrZ 22525.02 14044.03
2. Estimated value of Intangible 22525.02 14044.03
laikf'oZd çfrHkwfr;ksa dk vuqekfur ewY; Securities as stated at 1 above
10-, vkjchvkbZ }kjk yxk, x, tqeZkuksa dk çdVhdj.k % 10.A Disclosure of Penalties imposed by the RBI:

Ø- fooj.k xr o"kZ orZeku o"kZ Sl. Particulars Current year Previous Year
la- 31-03-2021 31-03-2020 No. 31.03.2021 31.03.2020
1. Penalties In exercise of 1. RBI vide letter
imposed by powers conferred dated 25.06.2019
1- vkjchvkbZ ih,l,l vfèkfu;e dh èkkjk 1- vkjchvkbZ }kjk the RBI in terms of Section has imposed a
}kjk yxk;k 30 osQ lanHkZ esa çnÙk 'kfDr;ksa vius i=k fnukad 30 of the PSS Act monetary penalty
x;k tqeZkuk RBI vide speaking of `5.00 million
dk ç;ksx djrs gq, vkjchvkbZ 25-06-2019 osQ order dated 13th (`Five Million) on
us fnukad 13 uoEcj 2020 ekè;e ls ¶vius November 2020 observance of non-
osQ vkns'k osQ rgr] i=k xzkgd dks tkfu, imposed upon compliance with
bank, a penalty various directions
la- Mhih,l,l-lhvks ihMh-la- (osQokbZlh) of `1.00 Crore for issued by RBI on
74@ 02-10-002@ 2010&11 ekud@,aVh operating a bilateral “Know Your Customer
ATM sharing (KYC) norms / Anti
fnukad 8 tqykbZ 2010] ftlosQ euh ykWfUMªax arrangement with Money Laundering
ekè;e ls cSad dks bl Hkqxrku (,,e,y) ekudksa Druk PNB Bank (AML) Standards” and
ç.kkyh dks ykxw djus ls igys vkSj cSad }kjk Ltd. (DPNBL), Opening of Current
Bhutan since Account” by the Bank.
çkfèkdj.k çkIr djus dh ¶pkyw •krk** April, 2010 2. RBI vide Penal
lykg nh xbZ Fkh] osQ }kjk ij tkjh fofHk without approval / order dated
authorization from 31.07.2019 has
tkjh vkjchvkbZ osQ funZs'kksa osQ funZs'kksa dk ikyu RBI, in violation of imposed a monetary
mYya?ku dj vçSy] 2010 u djus ij 5 RBI instructions penalty of `5.00
issued vide letter million (`Five Million)
ls vkjchvkbZ osQ vuqeksnu@ fefy;u #i;s
DPSS.CO. PD.No. for non-compliance
çkfèkdkj osQ fcuk Mªd ih,uch (:i, ikap 74/ 02.10.002/ with certain provisions
cSad fyfeVsM (Mhih,uch,y)] fefy;u) dk 2010-11 dated of “Reserve bank
July 8, 2010, of India (Frauds
HkwVku osQ lkFk f}i{kh; ,Vh,e ekSfæd tqeZkuk wherein bank classification
lk>kdj.k O;oLFkk osQ lapkyu yxk;k x;k gSA was advised seek and reporting by
authorization before commercial banks
osQ fy, cSad ij 1-00 djksM+ implementing this and select FIs)
dk tqeZkuk yxk;kA payment system directions 2016”.
¹cSafoaQx fofu;e vfèkfu;e] 1949 dh èkkjk 46 (4)] osQ lkFk ifBr èkkjk 47 [Penalties imposed by RBI under the provision of Section 47
mi èkkjk , •aM 1 mi •aM lh osQ çkoèkku osQ rgr Hkkjrh; fjtoZ cSad }kjk sub-section A clause 1 sub clause c read with Section 46(4)
vfèkfu;e osQ fdlh Hkh çkoèkku osQ mYya?ku ;k cSafoaQx fofu;e vfèkfu;e] of the Banking Regulation Act, 1949, for contraventions of any
of the provisions of the Act or non-compliance with any other
1949 dh fdlh vU; vis{kkvksa] vfèkfu;e osQ rgr Hkkjrh; fjtoZ cSad }kjk requirements of the Banking Regulation Act, 1949; order, rule
fufnZ‘ vkns'k] fu;e ;k 'krZ osQ xSj&vuqikyu osQ fy, yxk;k x;k tqeZkukAº or condition specified by Reserve Bank of India under the Act.]
10-ch ,lth,y çfrHkwfr;ksa esa mNky dk çdVhdj.k % 10.B Disclosure of Bouncing of SGL:
01-04-2020 ls 31-03-2021 dh vofèk osQ nkSjku ,lth,y çfrHkwfr;ksa Particulars of Bouncing of SGL securities during the period
esa mNky dk fooj.k 'kwU; gS (xr o"kZ% 'kwU;) 01.04.2020 to 31.03.2021 is NIL (Previous year: NIL)
ys•k ekudksa }kjk visf{kr vU; çdVhdj.k Other Disclosures required by Accounting Standards

230
 Annual Report

11- ys•k ekud & 5 vofèk osQ fy, 'kq¼ ykHk ;k gkfu] iwoZ&vofèk 11. Accounting Standard - 5 Net Profit or Loss for the period,
en vkSj ys•kadu uhfr;ksa esa ifjorZu Prior Period items and Change in Accounting Policy

31 ekpZ] 2021 dks lekIr o"kZ osQ fy, foÙkh; ifj.kke ys•kadu The financial results for the year ended March 31, 2021
have been prepared following the Accounting Policies
uhfr;ksa vkSj ç.kkfy;ksa dk ikyu djrs gq, rS;kj fd, x, gSa] tSlk
and practices as those followed in the annual financial
fd 31 ekpZ] 2020 dks lekIr o"kZ osQ fy, ,uih, •krksa esa olwyh statements for the year ended March 31, 2020, except
osQ fofu;kstu dks NksM+dj okf"kZd foÙkh; fooj.kksa esa ikyu fd;k appropriation of recoveries in NPA accounts.
x;k FkkA
After March 31, 2020, the Bank has changed its accounting
31 ekpZ] 2020 osQ ckn] cSad us vius ,uih, •krksa esa olwyh osQ policy for appropriation of recovery in NPA accounts from
fofu;ksx osQ fy, viuh ys•k uhfr dks olwyh osQ fofu;ksx dh the earlier policy of appropriating recovery first against
iwoZorZh uhfr ftlesa igys çHkkjksa osQ fo#¼ olwyh fiQj ewy vfxze charges recorded then principal advance amount and
jkf'k rFkk ntZ@vekU; vk; fofu;ksftr dh tkrh Fkh] dks ubZ uhfr balance towards recorded/derecognized income, to the new
ls çfrLFkkfir dj fn;k gS ftlesa igys çHkkjksa osQ fo#¼ olwyh fiQj policy of appropriation of recovery first against the charges
recorded, followed by recorded interest/derecognized
ewy osQ fo#¼ ntZ C;kt@vekU; C;kt rFkk 'ks"k jkf'k fofu;ksftr dh
interest and balance against the principal. This change in
tk,xhA ys•kadu uhfr esa bl ifjorZu osQ ifj.kkeLo:i 31 ekpZ] accounting policy has resulted in increase in profit before
2021 dks lekIr o"kZ osQ fy, dj iwoZ ykHk esa 611-97 djksM+ #i;s tax by Rs.611.97Crore for year ended March 31, 2021.
dh o`f¼ gqbZ gSA
12. Accounting Standard - 9 Revenue Recognition:
12- ys•k ekud & 9 jktLo ekU;rk
Certain items of income are recognized on realization
vk; dh dqN enksa dks ys•k uhfr la[;k 3 (5) ds vuqlkj olwyh basis as per Accounting Policy No. 3.5. However, the said
vk/kj ij fd;k x;k gSA cgjgky] mDr vk; ekU;rk egRoiw.kZ ugha income is not considered to be material.
ekuh xbZ gSA
13. Accounting Standard - 10 Properties, Plant and
13- ys•k ekud&10 lEifÙk;ka] la;a=k vkSj midj.k Equipment.
(i) 31 ekpZ] 2021 lekIr gksrs o"kZ osQ fy, vkfLr;ksa osQ çR;sd oxZ osQ (i) Break-up of total depreciation for the year ended March
fy, fd, x, oqQy ewY;ßkl dk C;kSjk 31, 2021 for each class of assets.
(jkf'k #- djksM+ esa) (Amount in ` Crore)

pkyw o"kZ xr o"kZ Class of assets Current year Previous Year

vkfLr Js.kh 31.03.2021 31.03.2020
31-03-2021 31-03-2020
ifjlj 159-02 95-52 Premises 159.02 95.52

vU; vpy vkfLr;k¡ 668-91 424-24 Other fixed assets 668.91 424.24

iV~Vs okyh vkfLr;k¡ 0-00 0-00 Leased assets 0.00 0.00

dEI;wVj lkWÝVos;j 146-99 87-82 Computer software 146.99 87.82

oqQy 974-92 607-58 Total 974.92 607.58

(ii) pkyw foÙkh; o"kZ osQ nkSjku cSad us cká Lora=k ewY;kadudrZkvksa ls (ii) During the current financial year the Bank has Revalued
çkIr fjiksVksZ osQ vkèkkj ij bZ&;w,uvkbZ dh vpy laifÙk;ksa (vuqlwph Immovable Properties (forming part of Schedule 10)
10 dk fgLlk) dk iqueZwY;kadu fd;k gSA iqueZwY;kadu vfèk'ks"k jkf'k of e-UNI based on the reports obtained from external
independent valuers. The revaluation surplus amounting to
#-123]99]91]253-37 iqueZwY;kadu fjtoZ esa tek dh xbZ gSA
`123,99,91,253.37 is credited to the Revaluation Reserve.
14- ys•k ekud 11& fons'kh eqæk njksa esa ifjorZu
14. Accounting Standard - 11 Changes in foreign exchange rates:
fons'kh eqæk ifjorZu vkjf{kr esa mrkj&p<+ko
Movement of foreign currency translation reserve
(jkf'k #- djksM+ esa)
(Amount in ` Crore)
fooj.k pkyw o"kZ xr o"kZ Current year Previous Year
31-03-2021 31-03-2020 Particulars
31.03.2021 31.03.2020
çkjafHkd 'ks"k 416-88 343-13 Opening balance 416.88 343.13
ykHk vkSj gkfu •krs esa ifjorZu osQ &0-59 81-34 Addition/Deduction during the -0.59 81.34
year due to change in Profit &
dkj.k vofèk osQ nkSjku o`f¼@dVkSrh Loss account
vkfLr;ksa vkSj ns;rkvksa osQ ifjorZu osQ &24-09 &7-59 Addition/Deduction during -24.09 -7.59
dkj.k vofèk osQ nkSjku o`f¼@dVkSrh year due to translation of
Assets & Liabilities
bfr'ks"k 392-20 416-88
Closing Balance 392.20 416.88

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15- ys•k ekud &15 (vkj) & deZpkjh ykHk% 15. Accounting Standard -15 (R) – Employees Benefits:

ys•k ekud & 15 (la'kksfèkr) osQ vuqlkj çdVhdj.k  DISCLOSURE IN ACCORDANCE WITH AS-15 (R): 

ys•k uhfr osQ vuq:i rFkk ys•k ekud & 15 (la'kksfèkr)osQ vuqlkj] jkstxkj In line with the accounting policy and as per the Accounting Standard –
15(R), the summarized position of employment benefits is as under:
ykHk dh laf{kIr fLFkfr fuEuor gS %
A.    Defined benefit Plans
,- ifjHkkf"kr ykHk ;kstuk,a

TABLE I - Principal Actuarial Assumptions and the basis of these

rkfydk I & çeq• chekafdd ekU;rk rFkk bu ekU;rkvksa dk vkèkkj assumptions

Actuarial
chekfoaQd ekU;rk isa'ku minku NqV~Vh udnhdj.k PENSION GRATUITY LEAVE ENCASHMENT
Assumptions
31-03-2021 31-03-2020 31-03-2021 31-03-2020 31-03-2021 31-03-2020 31.03.2021 31.03.2020 31.03.2021 31.03.2020 31.03.2021 31.03.2020

cV~Vk nj 6-85» 6-90» 6-55» 6-45» 6-55» 6-45» Discount Rate 6.85% 6.90% 6.55% 6.45% 6.55% 6.45%
Expected Return
;kstuk vkfLr;ksa osQ 6.85% 6.90% 6.55% 6.45% NA NA
çfriQy dh 6-85» 6-90» 6-55» 6-45» ykxw ugha ykxw ugha on Plan Assets
laHkkfor nj Rate of
Escalation In - - 6.00% 5.99% 6.00% 5.99%
osru esa
& & 6-00» 5-99» 6-00» 5-99» salary
o`f¼ dh nj
Dearness Relief
egaxkbZ jkgr o`f¼ nj 5-80» 5-80» & & & & 5.80% 5.80% - - - -
Escalation Rate
iyk;u nj 1-00» 1-00» 1-00» 1-00» 1-00» 1-00» Attrition Rate 1.00% 1.00% 1.00% 1.00% 1.00% 1.00%

rkfydk II nkf;Roksa osQ orZeku ewY; esa ifjorZu TABLE II - Changes in Present value of the obligation
(lHkh jkf'k #i;s djksM+ esa) (ALL AMOUNTS IN CRORES)

isa'ku minku NqV~Vh udnhdj.k     PENSION GRATUITY LEAVE ENCASHMENT

31-03-2021 31-03-2020 31-03-2021 31-03-2020 31-03-2021 31-03-2020     31.03.2021 31.03.2020 31.03.2021 31.03.2020 31.03.2021 31.03.2020

vofèk dh 'kq:vkr Present value of

esa nkf;Roksa dk 29043-14 27]743-93 3229-08 3]282-54 1944-29 1]844-42 Obligation at the 29043.14 27,743.93 3229.08 3,282.54 1944.29 1,844.42
orZeku ewY;   beginning of period

tksMs+ iwooZ rZh vkschlh vkSj Add PVO of erstwhile OBC

16605-01 & 1601-39 & 1142-62 & 16605.01 - 1601.39 - 1142.62 -
;w,uvkbZ osQ ihohvks & UNI

tksMs+ C;kt ykxr 3043-60 2]111-94 274-85 200-56 199-11 130-03 Add: Interest Cost 3043.60 2,111.94 274.85 200.56 199.11 130.03
tksMs+ pkyw lsok ykxr 508-01 286-78 252-96 162-25 212-19 125-12 Add: Current Service Cost 508.01 286.78 252.96 162.25 212.19 125.12
tksMs+ fiNyh lsok ykxr & & & & & Add: Past Service Cost - -  - - - - 
?kVk,a çnÙk ykHk (2979-81) (1]743-64) (697-05) (561-16) (646-57) (352-35) Less: Benefits paid (2979.81) (1,743.64) (697.05) (561.16) (646.57) (352.35)
(,) nkf;Roksa ij chekafdd
(A) Actuarial loss / (gain) on
gkfu@(ykHk) 135-40 644-13 (262-45) 144-89 594-39 197-07
obligations (Balancing 135.40 644.13 (262.45) 144.89 594.39 197.07
(laryq udkjh vkadM+)s Figure)
vofèk osQ var esa
Present value of
nkf;Roksa dk orZeku 46355-35 29]043-14 4398-78 3229-08 3446-03 1944-29 Obligation as at the end 46355.35 29,043.14 4398.78 3229.08 3446.03 1944.29
ewY;   of the period

rkfydk III ;kstuk vkfLr;ksa osQ mfpr ewY; esa ifjorZu TABLE III - Changes in the FV of the Plan Assets
    PENSION GRATUITY LEAVE ENCASHMENT
isa'ku minku NqV~Vh udnhdj.k
31-03-2021 31-03-2020 31-03-2021 31-03-2020 31-03-2021 31-03-2020     31.03.2021 31.03.2020 31.03.2021 31.03.2020 31.03.2021 * 31.03.2020
vofèk dh 29011-95 27]472-21 3118-63 3]085-70 & & FAIR value
'kq:vkr esa of Plan
nkf;Roksa dk Assets, at 29011.95 27,472.21 3118.63 3,085.70 - -
mfpr ewY; the beginning
  of period
tksM+sa iwoZorhZ vkschlh 13296-92 & 1409-10 141-89 &
vkSj ;w,uvkbZ Add Fair value
dk mfpr ewY; of erstwhile 13296.92 - 1409.10 141.89 -
OBC & UNI
tksM+sa ;kstuk vkfLr;ksa 2813-19 2]090-75 263-49 192-41 9-36 &
ij laHkkfor Add: Expected
çfriQy return on 2813.19 2,090.75 263.49 192.41 9.36
-
Plan assets
tksM+sa deZpkfj;ksa 4937-20 856-96 440-24 339-24 2944-68 352-35
}kjk va'knku Add: Contributions
4937.20 856.96 440.24 339.24 2944.68 352.35
by Bank
?kVk;k çnÙk ykHk dk (2979-81) (1]743-64) (697-05) (561-16) (363-48) (352-35)
Hkqxrku Less: Benefits Paid (2979.81) (1,743.64) (697.05) (561.16) (363.48) (352.35)

232
 Annual Report

(ch) nkf;Roksa ij (347-66) 335-67 (32-33) 62-44 47-16 (B) Actuarial

chekafdd & (loss) / gain
on Plan
gkfu@(ykHk) (347.66) 335.67 (32.33) 62.44 47.16
Assets -
(laryq udkjh
(Balancing
vkadM+)s
Figure)
vofèk osQ var esa 46731-79 29]011-95 4502-08 3118-63 2779-62 FAIR value of
;kstuk vkfLr;ksa dk & Plan Assets
46731.79 29,011.95 4502.08 3118.63 2779.62
mfpr ewY; as at the end -
  of the period
*vgZd chek ikWfylh osQ :i esaA *In form of qualifying insurance policy.

TABLE IV - Actual Return on Plan Assets

rkfydk IV. ;kstuk vkfLr;ksa ij okLrfod çfriQy
    PENSION GRATUITY LEAVE ENCASHMENT
isa'ku minku NqV~Vh udnhdj.k
    31.03.2021 31.03.2020 31.03.2021 31.03.2020 31.03.2021 31.03.2020
31-03-2021 31-03-2020 31-03-2021 31-03-2020 31-03-2021 31-03-2020 Expected
return on 2813.19 2,090.75 263.49 192.41 9.36
;kstuk vkfLr;ksa 2813-19 2]090-75 263-49 192-41 9-36 -
  Plan Assets
ij laHkkfor &
çfriQy Add: Actuarial
(loss) / gain
tksM+% ;kstuk vkfLr;ksa (347-66) 335-67 (32-33) 62-44 47-16 (347.66) 335.67 (32.33) 62.44 47.16
on Plan -
ij chekafdd & Assets
(gkfu)@ykHk
Actual
;kstuk vkfLr;ksa 2465-53 2426-42 231-16 254-85 56-52 & Return
2465.53 2426.42 231.16 254.85 56.52
ij okLrfod on Plan -
çfriQy   Assets

rkfydk V & 'kq¼ chekafdd (ykHk)@vfHkKkr gkfu TABLE V - Net Actuarial (Gain) / loss Recognized
isa'ku minku NqV~Vh udnhdj.k   PENSION GRATUITY LEAVE ENCASHMENT
31-03-2021 31-03-2020 31-03-2021 31-03-2020 31-03-2021 31-03-2020
  31.03.2021 31.03.2020 31.03.2021 31.03.2020 31.03.2021 31.03.2020
vofèk osQ fy, (135-40) (644-13) 262-45 (144-89) (594-39) (197-07)
Actuarial gain /
nkf;Roksa ij
(loss) for the period (135.40) (644.13) 262.45 (144.89) (594.39) (197.07)
chekafdd
- Obligations
ykHk@gkfu
Actuarial gain /
vofèk osQ fy, (347-66) 335-67 (32-33) 62-44 47-16 0-00
;kstuk vkfLr;ksa (loss) for the period (347.66) 335.67 (32.33) 62.44 47.16 0.00
ij chekafdd - Plan Assets
(gkfu)@ykHk Total (Gain) / Loss
483.06 308.46 (230.12) 82.45 547.23 197.07
vofèk osQ fy, 483-06 308-46 (230-12) 82-45 547-23 197-07 for the period
oqQy ykHk@gkfu Actuarial (gain) or
vofèk esa ekU; 'kq¼ 483-06 308-46 (230-12) 82-45 547-23 197-07 loss recognised 483.06 308.46 (230.12) 82.45 547.23 197.07
chekafdd (ykHk) in the period
@ gkfu Unrecognised
o"kZ osQ var esa 0-00 0-00 0-00 0-00 0-00 0-00 Actuarial (gain) /
0.00 0.00 0.00 0.00 0.00 0.00
vufHkKkr chekafdd loss at the end of
(ykHk)@gkfu the year

rkfydk VI. rqyui=k esa ekU; jkf'k % TABLE VI - Amount recognised in Balance Sheet
isa'ku minku NqV~Vh udnhdj.k     PENSION GRATUITY LEAVE ENCASHMENT
    31.03.2021 31.03.2020 31.03.2021 31.03.2020 31.03.2021 31.03.2020
31-03-2021 31-03-2020 31-03-2021 31-03-2020 31-03-2021 31-03-2020
  Present value 46355.35 29,043.14 4398.78 3,229.08 3446.03 1,944.30
nkf;Roksa dk orZeku 46355-35 29]043-14 4398-78 3]229-08 3446-03 1]944-30
of Obligation
ewY;
Less FAIR value of 46731.79 29,011.95 4502.08 3,118.63 2779.62 -
?kVk,a ;kstuk vkfLr;ksa 46731-79 29]011-95 4502-08 3]118-63 2779-62 & Plan Assets,
dk mfpr ewY;   Difference (376.44) 31.19 (103.30) 110.45 666.41 1,944.30
vUrj (376-44) 31-19 (103-30) 110-45 666-41 1]944-30   Unrecognised - - - - - -
vufHkKkr Transitional
Liabilty
Vªkft'uy ns;rk;sa & & & & & &
Less Unrecognised - - - - - -
?kVk,a vufHkKkr xr & & & & & & Past Service
lsok ykxr & cost - vested
fufgr ykHk & benefits Carried
vkxs ys tk;k x;k Forward

233
 Annual Report

rqyui=k esa ekU; (376-44) 31-19 (103-30) 110-45 666-41 1]944-30   Liability (376.44) 31.19 (103.30) 110.45 666.41 1,944.30
ns;rk,a Recognised in
ys•k ekud & 15 the Balance
(R) osQ iSjk 55 Sheet
osQ vUrxZr   Negative amount
fuèkZkfjr determined - - - - - -
udkjkRed jkf'k under Paragraph
Hkkoh va'knkuksa 55 of AS-15 (R)
esa dVkSrh vkSj
miyCèk Hkkoh   Present value of
dVkSrh dk orZeku available refunds - - - - - -
ewY; and reductions
in future
ys•k ekud contributions
& 15 (R) & & & &
(la'kksfèkr)   Resulting asset
iSjk 59 (ch) as per - - - - - -
vuqlkj ifj.kkeh Paragraph 59 (b)
vkfLr of AS-15 ( R )

rkfydk VII. ykHk o gkfu •krs esa ekU; O;; TABLE VII - Expense to be recognized in
Profit and loss Account
    isa'ku minku NqV~Vh udnhdj.k
PENSION GRATUITY LEAVE ENCASHMENT
       
31.03.2021 31.03.2020 31.03.2021 31.03.2020 31.03.2021 31.03.2020
   
31.03.2021 31.03.2020 31.03.2021 31.03.2020 31.03.2021 31.03.2020
  pkyw lsok ykxr 508.01 286.78 252.96 162.25 212.19 125.12
  Current 508.01 286.78 252.96 162.25 212.19 125.12
tksM+% C;kt ykxr 3043.60 2,111.94 274.85 200.56 199.11 130.03 Service Cost
Add: Interest cost 3043.60 2,111.94 274.85 200.56 199.11 130.03
?kVk,a ;kstuk vkfLr;ksa (2813.19) (2,090.75) (263.49) (192.41) (9.36) -
ij laHkkfor Less: Expected (2813.19) (2,090.75) (263.49) (192.41) (9.36) -
çfriQy return on
Plan assets
tksM+% o"kZ osQ nkSjku 483.06 308.46 (230.12) 82.45 547.23 197.07
ekU; 'kq¼ Add: Net Actuarial 483.06 308.46 (230.12) 82.45 547.23 197.07
chekafdr(ykHk) (gain) / loss
@vFkok gkfu recognised in
year
tksM+% xr lsok ykxr& - - - - - - Add: Past Service - - - - - -
ekU; Cost-
Recognised
ykHk o gkfu Expenses
•krs dh recognised
fooj.kh 1221.48 616.44 34.20 252.85 949.16 452.22 in the
1221.48 616.44 34.20 252.85 949.16 452.22
esa ekU; O;; statement
  of profit and
  loss

rkfydk VIII. rqyui=k esa ekU; gksus okyh 'kq¼ ns;rk esa ?kV&c<+ TABLE VIII- Movement in Net Liability to be recognized in
    isa'ku minku NqV~Vh udnhdj.k Balance Sheet
    PENSION GRATUITY LEAVE ENCASHMENT
    31.03.2021 31.03.2020 31.03.2021 31.03.2020 31.03.2021 31.03.2020
    31.03.2021 31.03.2020 31.03.2021 31.03.2020 31.03.2021 31.03.2020
çkjfEHkd 'kq¼ 31.19 271.72 302.75 196.84 1944.30 1,844.42
  ns;rk Opening Net
  Liability 31.19 271.72 302.75 196.84 1944.30 1,844.42
tksM+% iwoZorhZ vkschlh Add Opening
vkSj ;w,uvkbZ 3308.09 - - - 1000.72 - Net liability
dh çkjafHkd of Erstwhile
'kq¼ ns;rk OBC & UNI 3308.09 - - - 1000.72 -
Add:
tksM+% O;; 1221.48 616.44 34.20 252.85 949.16 452.22 Expense 1221.48 616.44 34.20 252.85 949.16 452.22
Less: Contributions
?kVk,a% lanÙk va'knku (4937.20) (856.96) (440.24) (339.24) (2944.68) (352.35) Paid (4937.20) (856.96) (440.24) (339.24) (2944.68) (352.35)
Less: Benefits
?kVk,a% oaQiuh }kjk paid by the
Hkqxrku fd, - - - - (283.09) - company - - - - (283.09) -
x, ykHk Closing Net
Liability
vafre 'kq¼
(Liability
ns;rk (pkyw
(376.44) 31.19 (103.29) 110.45 666.41 1,944.30 recognised (376.44) 31.19 (103.29) 110.45 666.41 1,944.30
vofèk esa
in B/S in
rqyu&i=k esa
current
  ekU; ns;rk)
  period)

234
 Annual Report

rkfydk IX. orZeku vofèk osQ fy, jkf'k TABLE IX -Amount for the current Period
    isa'ku minku NqV~Vh udnhdj.k     PENSION GRATUITY LEAVE ENCASHMENT

    31.03.2021 31.03.2020 31.03.2021 31.03.2020 31.03.2021 31.03.2020 31.03.2021 31.03.2020 31.03.2021 31.03.2020 31.03.2021 31.03.2020
   
nkf;Roksa dk orZeku Present value of
46355.35 29,043.14 4398.78 3,229.08 3446.03 1,944.30 46355.35 29,043.14 4398.78 3,229.08 3446.03 1,944.30
  ewY;   Obligation
;kstuk vkfLr;ksa dk
46731.79 29,011.95 4502.08 3,118.63 2779.62 FAIR value of
  mfpr ewY; 46731.79 29,011.95 4502.08 3,118.63 2779.62
  Plan Assets
vekU; xr lsok
ykxr ls iwoZ Surplus /
376.44 (31.19) 103.30 (110.45) (666.41) (1,944.30) (Deficit) before
vfèk'ks"k@(?kkVk) 376.44 (31.19) 103.30 (110.45) (666.41) (1,944.30)
  unrecognised
  past service cost
;kstuk ns;rkvksa esa
vuqHkkfod lek;kstu Experience
(1016.12) 3,982.16 (243.27) 37.11 744.92 161.94 Adjustments in
&(gkfu)@ykHk (1016.12) 3,982.16 (243.27) 37.11 744.92 161.94
  Plan Liabilities
  -(loss) / Gain
;kstuk vkfLr;ksa
esa vuqHkkfod Experience
lek;kstu& 347.66 (335.67) 32.33 (62.44) (47.16) - Adjustments
347.66 (335.67) 32.33 (62.44) (47.16) -
(gkfu)@ykHk in Plan Assets
    (loss) / gain

rkfydk X. ;kstuk vkfLr;ksa dh çeq• Jsf.k;k¡ TABLE X -Major Categories of Plan Assets (as percentage
(oqQy ;kstuk vkfLr;ksa dk çfr'kr) of Total Plan Assets)

(çfr'kr esa) (In Percentage)

isa'ku minku   PENSION GRATUITY
 
  31.03.2021 31.03.2020 31.03.2021 31.03.2020   31.03.2021 31.03.2020 31.03.2021 31.03.2020
Hkkjr ljdkj dh çfrHkwfr;k¡ 3.78% 6.23% 8.00% 11.00% Government Of India Securities 3.78% 6.23% 8.00% 11.00%
jkT; ljdkj dh çfrHkwfr;k¡ 13.91% 23.24% 13.00% 21.00% State Govt Securities 13.91% 23.24% 13.00% 21.00%
mPp fdLe osQ dkWikZsjsV ckW.M 5.67% 6.84% 3.00% 3.00% High Quality Corporate Bonds 5.67% 6.84% 3.00% 3.00%
lwphc¼ dEifu;ksa osQ bfDoVh 'ks;j 0.60% 0.25% 0.00% 0.00% Equity Shares of listed companies 0.60% 0.25% 0.00% 0.00%
laifÙk 0.00% 0.00% 0.00% 0.00% Property 0.00% 0.00% 0.00% 0.00%
fo'ks"k tek ;kstuk,a 5.50% 8.19% 7.00% 10.00% Special deposit scheme 5.50% 8.19% 7.00% 10.00%
fuxZedrZk }kjk pykbZ xbZ fufèk;k¡ 59.94% 39.50% 54.00% 38.00% Funds managed by Insurer 59.94% 39.50% 54.00% 38.00%
vU; cSad tekjkf'k;ka vkSj tek çek.ki=k
(lhMh) 10.60% 15.76% 15.00% 17.00% Other- Bank Deposits and CDs 10.60% 15.76% 15.00% 17.00%

oqQy tksM+ 100.00% 100.00% 100.00% 100.00% TOTAL 100.00% 100.00% 100.00% 100.00%

rkfydk XI. vkxkeh o"kZ osQ nkSjku ,aVjçkbZt+ osQ TABLE XI -Enterprise’s best estimate of contribution
va'knku dk Js’re vuqeku during next year
  isa'ku (fufèkd) minku (fufèkd)   PENSION (funded) GRATUITY (funded)

  31.03.2022 31.03.2021 31.03.2022 31.03.2021   31.03.2022 31.03.2021 31.03.2022 31.03.2021

vkxkeh o"kZ osQ nkSjku cSad dk Js’re Bank’s best estimate of Contribution
2720.00 860.00 10.00 190.00 2720.00 860.00 10.00 190.00
va'knku dk vuqeku during next year

rkfydk XII. vU; nh?kZkofèk deZpkjh ykHk (xSj fufèkd) TABLE XII- Other Long Term employee benefits (Unfunded)
fooj.k vkdfLed NqV~Vh rFkk NqV~Vh fdjk;k fj;k;r flyoj tqcyh cksul Particulars Sick Leave & Un availed Leave Fare concession Silver Jubiliee Bonus
chekjh dh NqV~Vh ugha yh (xSj fufèkd) (xSj fufèkd) Casual leave (Unfunded) (unfunded) (unfunded)
xbZ(xSj fufèkd)
  31.03.2021 31.03.2020 31.03.2021 31.03.2020 31.03.2021 31.03.2020
  31.03.2021 31.03.2020 31.03.2021 31.03.2020 31.03.2021 31.03.2020
Present
nkf;Ro dk
71.73 75.33 217.68 213.74 15.91 9.15 Value of 71.73 75.33 217.68 213.74 15.91 9.15
orZeku ewY; Obligation
laØe.k'khy Opening
ns;rk dk Balance of
- - - - - - Transitional - - - - - -
çkjfEHkd 'ks"k
Liability
o"kZ osQ
nkSjku ekU; Transitional
laØe.k'khy - - - - - - Liability
ns;rk recogized in - - - - - -
the year

235
 Annual Report

laØe.k'khy Closing
ns;rk dk Balance Of
- - - - - -
bfr'ks"k Transitional - - - - - -
Liability
rqyui=k esa
71.73 75.33 217.68 213.74 15.91 9.15
ekU; ns;rk Liabity
Recognized
71.73 75.33 217.68 213.74 15.91 9.15
in balance
fooj.k èkkj.kk dk vkèkkj Sheet

cV~Vk nj nkf;Roksa dh vuqekfur vofèk rFkk

Particulars Basis of assumption
eqæk osQ vuq:i vofèk osQ ljdkjh
Discount Rate Discount Rate has been
caèk i=kksa (,iQchvkbZ,y }kjk
determined by reference to market
çdkf'kr) ij rqyu i=k dh frfFk yields at the balance Sheet date
dks cktkj çkfIr;ksa osQ vuqlkj on Government bonds (published
cV~Vk nj fuèkZkfjr dh x;h gSA by FBIL) of term consistent with
currency and estimated term of
;kstuk vkfLr;ksa ij çfriQy dh ;g ekuk tkrk gS fd lacafèkr the obligations.
laHkkfor nj ;kstuk ifjlaifÙk;ksa ij isa'ku vkSj Expected Rate of It is assumed that return on the
minku çfr o"kZ 6-85» vkSj Return on Plan plan assets pertaining to the
6-55» gksxkA Assets pension and gratuity fund will be
6.85% and 6.55% pa respectively.
osru o`f¼ nj vkbZch, }kjk çnku fd, x,
O;kid ekxZn'kZu osQ vkèkkj ij] Salary Escalation Based on the broad guidance
(,lbZvkj) Rate (SER) provided by IBA, SER for the bank
cSad osQ fy, ,lbZvkj 6-00» has been taken at 6.0% (Basic
(ewy osru o`f¼ 2-8» vkSj Mh, Pay increase of 2.8% and DA
5-8» çfr o"kZ] 6-0» dh oqQy increase of 5.8% pa with overall
salary escalation of 6.0%)
osru o`f¼)
Attrition Rate Attrition rate is assumed at 1%
ßkl nj fiNys vuqHko vkSj LoSfPNd
taken with reference to past
vkgj.k ls lacafèkr Hkfo"; osQ experience and expected future
vuqHko osQ lanHkZ esa ßkl nj 1» experience related to voluntary
fuèkZkfjr dh x;h gSA withdrawals.

Defined Contribution Plans:-

ifjHkkf"kr va'knku ;kstuk %
“The Bank has Defined Contribution Plan applicable to all
¶cSad us 1-04-2010 dks ;k mlosQ ckn dk;ZHkkj xzg.k djus okys lHkh Js.kh categories of employees joining the Bank on or after 01.04.2010.
osQ deZpkfj;ksa ij ykxw va'knku ;kstuk dks ifjHkkf"kr fd;k gSA ;g ;kstuk The scheme is managed by NPS trust under the aegis of the
isa'ku fufèk fofu;ked rFkk fodkl çkfèkdj.k osQ varxZr ,uih,l VªLV }kjk Pension Fund Regulatory and Development Authority (PFRDA).
çcafèkr gSA jk‘ªh; flD;ksjVh fMikftVjh fy- dks ,uih,l osQ fy, osQUæh; National Securities Depository Limited has been appointed as
fjdkMZ dhfiax ,tsalh osQ :i esa fu;qDr fd;k x;k gSA the Central Record Keeping Agency for the NPS.
The details of contribution is as under:-
;ksxnku dk fooj.k bl çdkj gS%
During the financial year ended March 31, 2021= $747.67 Crores
31 ekpZ] 2021 dks lekIr foÙkh; o"kZ osQ nkSjku¾#-747-67 djksM+ [Bank + Employee contribution] (Previous year: $391.68 Crores
¹cSad$deZpkjh ;ksxnkuº (xr o"kZ% #-391-68 djksM+ (cSad$ deZpkjh (Bank + Employee contribution))
;ksxnku))
16. Accounting Standard – 17 Segment Reporting
16- ys•k ekud 17 & •aMokj fjiksfVZax
Segment Identification
•aM igpku
I. Primary (Business Segment):
I çkFkfed (O;kolkf;d •aM)% The following are the primary segments of the Bank:-
cSad osQ çkFkfed •aM fuEufyf•r gSa% i. Treasury
i. Vªst+jh The Treasury Segment includes the entire investment
Vªstjh •aM esa laiw.kZ fuos'k iksVZiQksfy;ks vkSj fons'kh eqæk vuqcaèkksa vkSj portfolio and trading in foreign exchange contracts
O;qRi vuqcaèkksa esa O;kikj 'kkfey gSA Vªstjh •aM osQ jktLo esa eq[; and derivative contracts. The revenue of the treasury
segment primarily consists of fees and gains or losses
:i ls fuos'k iksVZiQksfy;ks ij O;kikj lapkyu vkSj C;kt vk; ls 'kqYd from trading operations and interest income on the
vkSj ykHk ;k gkfu 'kkfey gSA investment portfolio.

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 Annual Report

ii. dkWiZksjsV@Fkksd cSafoaQx ii. Corporate / Wholesale Banking

Hkkjrh; fjtoZ cSad osQ fn'kkfunZs'kksa osQ vuqlkj MhchvksMh-la-chih-chlh- As per the RBI guidelines DBOD.No.BP.BC.81/21.04.018/
81@21-04-018@2006&07 fnukad 18 vçSy 2007] dkWjiksjsV@ Fkksd 2006-07 dated 18th April 2007, the Corporate / Wholesale
cSafoaQx •aM esa #i;s 5-00 djksM+ vkSj mlls vfèkd osQ tksf•e okys Banking segment comprises the lending activities of
mèkkjdrZkvksa dh mèkkj xfrfofèk;ka 'kkfey gSaA borrowers having exposure of Rs. 5.00 Crores and above.
iii. •qnjk cSafoaQx iii. Retail Banking
•qnjk cSafoaQx •aM esa mu mèkkjdrZk •krksa dks 'kkfey fd;k x;k gS The Retail Banking Segment comprises of borrower
ftudk ,Dlikstj #i;s 5-00 djksM+ ls de gSA accounts having exposure of less than Rs. 5.00 Crores.

iv. vU; cSafoaQx ifjpkyu •aM tks mijksDr (i) ls (iii) osQ varxZr iv Other Banking Operations Segments not classified under
oxhZÑr ugha gSa] bl çkFkfed •aM osQ varxZr oxhZÑr fd, x, gSaA (i) to (iii) above are classified under this primary segment.

II- ekè;fed (HkkSxksfyd •aM) II Secondary (Geographical Segment)

i Domestic Operations - Branches/Offices having
1- ?kjsyw lapkyu&Hkkjr esa lapkyu okyh 'kk•k,a@dk;Zky;
operations in India
2- fons'kh ifjpkyu&Hkkjr osQ ckgj ifjpkyu okyh 'kk•k,a@
ii. Foreign Operations - Branches/Offices having
dk;Zky; vkSj Hkkjr esa ifjpkyu okyh virVh; cSafoaQx operations outside India and offshore banking units
bdkb;kaA having operations in India.
IV. vkoaVu dk vkèkkj% IV. Basis of allocation:
C;kt vk; dk vkoaVu fofHk •aMksa ls çkIr okLrfod C;kt osQ vkèkkj The interest income is allocated on the basis of actual
ij fd;k tkrk gSA interest received from different segments
Fkksd cSafoaQx@•qnjk cSafoaQx •aM@vU; cSafoaQx •aM }kjk vftZr C;kt Expenses not directly attributable are allocated on the
vk; osQ vkèkkj ij çR;{k :i ls ftEesnkj ugha gksus okys O;; vkoafVr basis of Interest income earned by the wholesale banking
fd, tkrs gSaA / retail banking segment/other banking segment.
çR;sd •aM osQ fy, fu;ksftr iwath dh x.kuk ml fo'ks"k •aM dh Capital employed for each segment is calculated based on
laifÙk vkSj nsunkfj;ksa osQ vkèkkj ij dh tkrh gSA the assets and liabilities of that particular segment.
cSad osQ ikl oqQN lkekU; laifÙk;ka vkSj nsunkfj;ka gSa] ftUgsa fdlh Hkh The Bank has certain common assets and liabilities, which
•aM osQ fy, ftEesnkj ugha Bgjk;k tk ldrk gS] vkSj mUgsa vlac¼ cannot be attributed to any segment, and the same are
ekuk tkrk gSA treated as unallocated.

(jkf'k #- djksM+ esa) (Amount in $ Crore)

Hkkx&,% O;kolkf;d •aM PART A: BUSINESS SEGMENTS

orZeku o"kZ xr o"kZZ Current Year Previous Year

Ø- SI. Particulars
31.03.2021 31.03.2020
fooj.k 31-03-2021 31-03-2020 No.
la- Audited Audited*
(ys•k ijhf{kr) (ys•k ijhf{kr)
i. Segment Revenue
i. •aM jktLo
a) Treasury 31527.87 19578.45
d) Vªstjh 31527.87 19578.45 b) Corporate/Wholesale
31720.52 23525.26
•) dkWiZksjsV@Fkksd cSafoaQx 31720.52 23525.26 Banking
x) •qnjk cSafoaQx 26300.90 18746.32 c) Retail Banking 26300.90 18746.32
?k) vU; cSafoaQx ifjpkyu 4012.33 1224.13 d) Other Banking Operations 4012.33 1224.13
oqQy 93561.62 63074.16 Total 93561.62 63074.16
ii. •aM ifj.kke ii. Segment Results
a) Treasury 9605.06 6123.23
d) Vªstjh 9605.06 6123.23
b) Corporate/Wholesale
•) dkWiZksjsV@Fkksd cSafoaQx -7023.60 -6027.22 Banking
-7023.60 -6027.22
x) •qnjk cSafoaQx 4127.28 2780.88 c) Retail Banking 4127.28 2780.88
?k) vU; cSafoaQx ifjpkyu 1106.80 322.00 d) Other Banking Operations 1106.80 322.00
oqQy 7815.54 3198.89 Total 7815.54 3198.89
iii. xSj vkcafVr O;; 4336.14 2459.90 iii. Unallocated Expenses 4336.14 2459.90
iv. ifjpkyu ykHk 22980.08 14738.55 iv. Operating Profit 22980.08 14738.55
v. dj gsrq çkoèkku 1457.78 402.79 v. Provision for Tax 1457.78 402.79
vi. vlkèkkj.k ensa 0.00 0.00 vi. Extraordinary Items 0.00 0.00
vii. 'kq¼ ykHk 2021.62 336.20 vii. Net Profit 2021.62 336.20

237
 Annual Report

vU; lwpuk% Other Information:

viii. •aM vkfLr;k¡ viii. Segment Assets
d) Vªstjh 428936.22 265150.86 a) Treasury 428936.22 265150.86
b) Corporate/Wholesale
•) dkWiZksjsV@Fkksd cSafoaQx 513012.15 363834.17 Banking
513012.15 363834.17
x) •qnjk cSafoaQx 245913.43 157080.35 c) Retail Banking 245913.43 157080.35
?k) vU; cSafoaQx ifjpkyu 26709.05 15340.04 d) Other Banking Operations 26709.05 15340.04
mi tksM+ 1214570.85 801405.42 Sub Total 1214570.85 801405.42
(Ä) xSj vkcafVr vkfLr;k¡ 46061.77 29260.49 e) Unallocated Assets 46061.77 29260.49
oqQy vkfLr;k¡ 1260632.62 830665.91 Total Assets 1260632.62 830665.91
ix. •aM ns;rk,a ix. Segment Liabilities
d) Vªstjh 413086.54 254198.87 a) Treasury 413086.54 254198.87
b) Corporate/Wholesale
•) dkWiZksjsV@Fkksd cSafoaQx 494055.77 348806.10 494055.77 348806.10
Banking
x) •qnjk cSafoaQx 236826.65 150592.19 c) Retail Banking 236826.65 150592.19
?k) vU; cSafoaQx ifjpkyu 25722.12 14706.43 d) Other Banking Operations 25722.12 14706.43
mi tksM+ 1169691.08 768303.59 Sub Total 1169691.08 768303.59
(Ä) xSj vkcafVr vkfLr;k¡ 4.23 4.84 e) Unallocated Liabilities 4.23 4.84
oqQy ns;rk,a 1169695.31 768308.43 Total Liabilities 1169695.31 768308.43
x. fu;ksftr iwath x. Capital Employed
d) Vªstjh 15849.68 10951.99 a) Treasury 15849.68 10951.99
•) dkWiZksjsV@Fkksd cSafoaQx 18956.38 15028.07 b) Corporate/Wholesale
18956.38 15028.07
Banking
x) •qnjk cSafoaQx 9086.78 6488.16
c) Retail Banking 9086.78 6488.16
?k) vU; cSafoaQx ifjpkyu 986.93 633.61
d) Other Banking Operations 986.93 633.61
mi tksM+ 44879.77 33101.83
Sub Total 44879.77 33101.83
(Ä) xSj vkcafVr vkfLr;k¡ 46057.54 29255.65
e) Unallocated Liabilities 46057.54 29255.65
oqQy ns;rk,a fu;ksftr iwath 90937.31 62357.48
Total Capital Employed 90937.31 62357.48
Hkkx •% HkkSxksfyd •aM PART B: GEOGRAPHICAL SEGMENTS
orZeku o"kZ xr o"kZZ Current Year
Ø- Previous Year
fooj.k 31-03-2021 31-03-2020 Sl. Particulars
la- 31.03.2021 31.03.2020
(ys•k ijhf{kr) (ys•k ijhf{kr) No
(Audited) (Audited)*
1. jktLo
1. Revenue
d) ?kjsyw 92767.74 61764.25
a) Domestic 92767.74 61764.25
•) varjZk"Vªh; 793.88 1309.91
b) International 793.88 1309.91
dqy 93561.62 63074.16
Total 93561.62 63074.16
2. vkfLr;k¡
2. Assets
a) ?kjsyw 1214829.81 793295.23
b) varjZk"Vªh; 45802.81 a) Domestic 1214829.81 793295.23
37370.68
b) International 45802.81 37370.68
dqy 1260632.62 830665.91
Total 1260632.62 830665.91
uksV   Note:
1- •aMokj ns;rk,a mudh lacafèkr •aM vkfLr;ksa osQ vuqikr esa forfjr 1. Segment Liabilities are distributed in the ratio of their re-
dh xbZ gSaA  spective Segment Assets.

2- tgka dgha vko';d le>k x;k gS fiNyh vofèk osQ vkadM+ksa dks 2. Figures of the previous period have been re-grouped /re-
classified wherever necessary.
rqyuh; cukus osQ fy, iqu% lewgu@iqu% oxZhÑr fd;k x;k gSA 
*Figures are related to standalone Bank’s financials for
*iwoZ&lekesyu vofèk osQ fy, vkadM+s LVSaMvyksu cSad osQ foÙkh; ls pre-amalgamation period, hence not comparable with post
lacafèkr gSa] blfy, lekesyu osQ ckn foÙkh; vkdM+ksa osQ lkFk rqyuh; amalgamation financials.
ugha gSaA

238
 Annual Report

17- vkbZlh,vkbZ }kjk tkjh ys•k ekud & 18 osQ vuqlkj lacfèkr 17. Disclosure of Related Parties as per AS –18 issued by
ikVhZ  ICAI

  lacafèkr ikfVZ;ksa osQ uke rFkk cSad osQ lkFk muosQ lacaèk   Names of the related parties and their relationship
with the Bank:
 eq[; çcaèku dkfeZd %
Key Management Personnel (KMP):
i)  Jh lh,p- ,l- ,l- efYydktZqu jko]  çcaèk funs'kd ,oa eq[;
i) Shri CH S S Mallikarjuna Rao, Managing Director & CEO
dk;Zikyd vfèkdkjh   
ii) Dr. Rajesh Kumar Yaduvanshi, Executive Director, up to
ii)   MkW- jkts'k oqQekj ;nqoa'kh] dk;Zikyd funs'kd] 08-10-2020 rd 
08.10.2020
iii)  Jh lat; oqQekj] dk;Zikyd funs'kd  iii) Shri Sanjay Kumar, Executive Director
iv)  Jh fot; nqcs] dk;Zikyd funs'kd  iv) Shri Vijay Dube, Executive Director
v)  Jh vKs; oqQekj vktkn] dk;Zikyd funs'kd] 30-04-2021 rd  v) Shri Agyey Kumar Azad, Executive Director, up to
vi)  Jh Lo:i dqekj lkgk] 31-03-2021 ls    30.04.2021
vuq"kafx;k¡% vi) Shri Swarup Kumar Saha, w.e.f. 10.03.2021
Subsidiaries:
i)  ih,uch fxYV~l fyfeVsM 
ii)  iatkc uS'kuy cSad (baVjuS'kuy) fyfeVsM] ;w- osQ  i) PNB Gilts Limited
iii)  ih,uch bUosLVesaV lfoZls+t fyfeVsM+  ii) Punjab National Bank (International) Ltd.UK
iv)  Mªd ih,uch cSad fyfeVsM] HkwVku   iii) PNB Investment Services Ltd.
v)  iv) Druk PNB Bank Ltd. Bhutan
ih,uch dkM~lZ ,aM lfoZlst fy-
v) PNB Cards and Services Ltd*
16-03-2021 dks 'kkfey dks iwath yxkbZ xkbZ Fkh *
Incorporated on 16.03.2021. The Capital was infused on
lg;ksxh laLFkk,a%  06.04.2021

i)  Associates:
ih,uch esVykbiQ bafM;k ,a';ksjsal oaQ- fy-
ii)  ts,llh (VsaxMh cSad) vYekrh] dtkfd+Lrku  i) PNB Metlife India Insurance Company Ltd@
iii)  ih,uch gkÅflax iQkbusal fyfeVsM    ii) JSC (Tengri Bank), Almaty, Kazakhstan^
iv)  osQujk ,p,lchlh vksfj;aVy cSd a vkWiQ dkWelZ ykbiQ ,a';ksjlas oaQ- fy-# iii) PNB Housing Finance Limited
v)  bafM;k ,l,ebZ ,lsV fjoaQLVªD'ku oaQ- fy-*  iv) Canara HSBC Oriental Bank of Commerce Life
Insurance Co. Ltd.#
vi)  nf{k.k fcgkj xzkeh.k cSad] iVuk v) India SME Asset Reconstruction Co. Ltd.*
vii)  fgekpy çns'k xzkeh.k cSad] e.Mh vi) Dakshin Bihar Gramin Bank, Patna
viii)  iatkc xzkeh.k cSad] diwjFkyk vii) Himachal Pradesh Gramin Bank, Mandi
ix)  loZ gfj;k.kk xzkeh.k cSad] jksgrd viii) Punjab Gramin Bank, Kapurthala
x)  ;wih xzkeh.k cSad] eksjknkckn  ix) Sarva Haryana Gramin Bank, Rohtak
xi)  vle xzkeh.k fodkl cSad] xqokgkVh  x) Prathama UP Gramin Bank, Moradabad
xii)  cafx;k xzkeh.k fodkl cSad] if'pe caxky  xi) Assam Gramin Vikas Bank, Guwahati
xii) Bangiya Gramin Vikas Bank, West Bengal
xiii)  ef.kiqj xzkeh.k cSad] baiQky 
xiii) Manipur Rural Bank, Imphal
xiv)  f=kiqjk xzkeh.k cSad] vxjryk  xiv) Tripura Gramin Bank, Agartala
xv)  ,ojsLV cSad fyfeVsM] dkBekaMw] usiky xv) Everest Bank Limited, Kathmandu, Nepal
@ih,uch us ckaM bfDoVh osQ :i esa  #700-48@& ij fopkj nj ih,uch @
PNB has acquired 30% stake in PNB Metlife India Insurance
esVykbiQ esa 30» fgLlsnkjh dk vfèkxzg.k fd;k gS   Company Ltd at consideration of `700.48/- as brand equity.
,,iQvkj us 18-09-2020 ls ts,llh Vsxa jh cSd
a dk ykblsl a jí dj fn;k gSA ^AFR revoked license of JSC Tengri Bank w.e.f. 18.09.2020.
vLFkk;h ç'kkld us 28 flracj 2020 dks ts,llh Vsxa jh cSda dh ifjlekiu Temporary Administrator has filed law suit for liquidation process
of JSC Tengri Bank on 28th September 2020. On 15.02.2021, the
çfØ;k osQ fy, eqdnek nk;j fd;k gSA 15-02-2021 dks] ts,llh rsxa jh cSd
a osQ
decision on liquidation of JSC Tengri Bank came into force by
ifjlekiu ij fu.kZ; vihy U;k;ky; }kjk ykxw gqvkA 19-02-2021 dks  Vsxa jh the Appeal Court. On 19.02.2021, the Liquidation commission
cSd
a osQ ifjlekiu vk;ksx us cSd
a osQ ifjlekiu dh tkudkjh çdkf'kr dhA  of Tengri Bank published information of liquidation of the Bank.
#lekesyu osQ ckn 01-04-2020 ls osQujk ,p,lchlh vksfj,aVy cSad vkWiQ #
After amalgamation Canara HSBC Oriental Bank of Commerce
dkWelZ ykbiQ ba';ksjsal oaQiuh fyfeVsM ih,uch dh lg;ksxh cu xbZ gSA   Life Insurance Co. Ltd become an associate of PNB w.e.f.
01.04.2020.
*ih,uch 1-0 osQ le;]  bZvkschlh vkSj bZ;w,uvkbZ us Hkkjr ,l,ebZ ,lsV
*Earlier PNB 1.0, eOBC and eUNI had investment of 9%, 1.90%
fjoaQLVªD'ku oaQiuh fyfeVsM (vkbZ,l,vkjlh) esa Øe'k% 9»] 1-90» vkSj
and 10% respectively in India SME Asset Reconstruction Co.
10» dk fuos'k fd;k FkkA foy; osQ ckn] vkbZ,l,vkjlh dks 01-04-2020 Ltd (ISARC). Post-merger, ISARC has been classified as an
ls ih,uch osQ ,d lg;ksxh osQ :i esa oxZhÑr fd;k x;k gSAih,uch 2-0 osQ associate of PNB w.e.f. 01.04.2020. PNB 2.0 is having share
ikl vkt dh rkjh• esa 20-90» dh fgLlsnkjh gSA holding of 20.90% as on date.

239
 Annual Report

lacafèkr ikfVZ;ksa ds lkFk ysu nsu (jkf'k yk[kksa esa)

ewy** (LokfeRo vFkok eq[; çcaèku
vuq"kafx;ka ** lg;ksxh@la;qDr mn~;e eq[; çcaèku dkfeZd oqQy
fu;a=k.k osQ vuqlkj) dkfeZd osQ fj'rsnkj
ensa@lacafèkr ikVhZ
2020-21

2020-21

2020-21

2020-21

2020-21

2020-21
vfèkdre vfèkdre vfèkdre vfèkdre vfèkdre vfèkdre
cdk;k jkf'k cdk;k jkf'k cdk;k jkf'k cdk;k jkf'k cdk;k jkf'k cdk;k jkf'k
ykxw ugha ykxw ugha ykxw ugha ykxw ugha - - 3.45 - - - 3.45 -
ikfjJfed ykxw ugha ykxw ugha ykxw ugha ykxw ugha -
- - (1.89) - - - (1.89)
ykxw ugha ykxw ugha ykxw ugha ykxw ugha - - - - - - - -
mèkkj ykxw ugha ykxw ugha ykxw ugha ykxw ugha - - - - - - - -
ykxw ugha ykxw ugha ykxw ugha ykxw ugha 754.11 2168.76 - - - - 754.11 2168.76
tekjkf'k ykxw ugha ykxw ugha ykxw ugha ykxw ugha -
(2685.54) - - - - - (2685.54)
ykxw ugha ykxw ugha ykxw ugha ykxw ugha 384.19 384.19 - - - - 384.19 384.19
tekjkf'k;ksa dk fu;kstu ykxw ugha ykxw ugha ykxw ugha ykxw ugha (151.33) (151.33) - - - - (151.33) (151.33)
ykxw ugha ykxw ugha ykxw ugha ykxw ugha 7500.00 7501.00 - - - - 7500.00 7501.00
vfxze (vkbZchihlh mèkkj) ykxw ugha ykxw ugha ykxw ugha ykxw ugha (6080.00) - - - - - (6080.00) -
ykxw ugha ykxw ugha ykxw ugha ykxw ugha 7500.00 7501.00 - - - - 7500.00 7501.00
vfxze (vkbZchihlh mèkkj) ykxw ugha ykxw ugha ykxw ugha ykxw ugha (6080.00) - - - - - (6080.00) -
ykxw ugha ykxw ugha ykxw ugha ykxw ugha 1937.14 1949.64 - - - - 1937.14 1949.64
vfxze (vU;) ykxw ugha ykxw ugha ykxw ugha ykxw ugha (2011.17) (2024.10) - - - - (2011.17) (2024.10)
ykxw ugha ykxw ugha ykxw ugha ykxw ugha 1873.77 1873.77 - - - - 1873.77 1873.77
fuos'k ykxw ugha ykxw ugha ykxw ugha ykxw ugha (525.32) - - - - - (525.32) -
ykxw ugha ykxw ugha ykxw ugha ykxw ugha - - - - - - - -
fMcsapj esa fuos'k ykxw ugha ykxw ugha ykxw ugha ykxw ugha - - - - - - - -
xSj fufèkd çfrc¼rk,a ykxw ugha ykxw ugha ykxw ugha ykxw ugha - - - - - - - -
yh x;h yhftax@,pih O;oLFkk ykxw ugha ykxw ugha ykxw ugha ykxw ugha - - - - - - - -
nh x;h yhftax@,pih O;oLFkk ykxw ugha ykxw ugha ykxw ugha ykxw ugha - - - - - - - -
vpy vkfLr;ksa dh •jhn ykxw ugha ykxw ugha ykxw ugha ykxw ugha - - - - - - - -
vpy vfLr;ksa dh fcØh ykxw ugha ykxw ugha ykxw ugha ykxw ugha - - - - - - - -
tekjkf'k;ksa ij pqdk;k x;k ykxw ugha ykxw ugha ykxw ugha ykxw ugha 7.47 7.47 - - - - 7.47 7.47
C;kt ykxw ugha ykxw ugha ykxw ugha ykxw ugha (16.83) - - - - - (16.83) -
vkbZchihlh ij ykxw ugha ykxw ugha ykxw ugha ykxw ugha 495.51 495.51 - - - - 495.51 495.51
pqdk;k x;k C;kt ykxw ugha ykxw ugha ykxw ugha ykxw ugha (373.81) - - - - - (373.81) -
ykxw ugha ykxw ugha ykxw ugha ykxw ugha - - - - - - - -
vU; ij pqdk;k C;kt ykxw ugha ykxw ugha ykxw ugha ykxw ugha - - - - - - - -
ykxw ugha ykxw ugha ykxw ugha ykxw ugha 426.68 426.68 - - - - 426.68 426.68
vkbZchihlh ij çkIr C;kt ykxw ugha ykxw ugha ykxw ugha ykxw ugha (347.11) - - - - - (347.11) -
vU; çkIr C;kt ykxw ugha ykxw ugha ykxw ugha ykxw ugha 18.67 - - - - - 18.67 -
(olwyh ½.k C;kt) ykxw ugha ykxw ugha ykxw ugha ykxw ugha (20.47) - - - - - (20.47) -
ykxw ugha ykxw ugha ykxw ugha ykxw ugha - - - - - - - -
lsok,a çkIr djuk ykxw ugha ykxw ugha ykxw ugha ykxw ugha - - - - - - _ -
ykxw ugha ykxw ugha ykxw ugha ykxw ugha - - - - - - - -
lsok,a çnku djuk ykxw ugha ykxw ugha ykxw ugha ykxw ugha - - - - - - _ -
ykxw ugha ykxw ugha ykxw ugha ykxw ugha - - - - - - - -
çcUèku lafonk,a ykxw ugha ykxw ugha ykxw ugha ykxw ugha - - - - - - _ -
ykxw ugha ykxw ugha ykxw ugha ykxw ugha 0.00 - - - - - 0.00 -
çkIr ykHkka'k ykxw ugha ykxw ugha ykxw ugha ykxw ugha (69.64) - - - - - (69.64) -
cSad çHkkj ykxw ugha ykxw ugha ykxw ugha ykxw ugha - - - - - - _ -
çkIr deh'ku ykxw ugha ykxw ugha ykxw ugha ykxw ugha - - - - - - _ -
ykxw ugha ykxw ugha ykxw ugha ykxw ugha 4.76 4.76 4.76 4.76
ckaM ij pqdk;k x;k C;kt ykxw ugha ykxw ugha ykxw ugha ykxw ugha - -
ykxw ugha ykxw ugha ykxw ugha ykxw ugha 21.29 - 21.29 -
vU; vk; ykxw ugha ykxw ugha ykxw ugha ykxw ugha (43.90) - (43.90) -

**vuq"kafx;ksa vkSj oqQN lg;ksxh laLFkkvksa osQ lkFk gq, ysunsu dk çdVhdj.k ys•k ekud & 18 ^^lEcfUèkr ikVZh çdVhdj.k^^ osQ iSjk 9 osQ eísutj ugha fd;k x;k gS tks jkT; }kjk fu;af=kr
mn~;eksa dks mudh ,slh vU; lEcfUèkr ikfVZ;ksa ls ysunsu esa ls fdlh ls lEcfUèkr lwpuk nsus ls NwV nsrk gS tks jkT; }kjk fu;af=kr gksaA
blosQ vykok] ,,l 18 osQ iSjk 5 osQ lanHkZ esa] cSadj&xzkgd lacaèk dh çÑfr esa ysu&nsu dk •qyklk ugha fd;k x;k gS] ftuesa çeq• çcaèku dkfeZd vkSj çeq• çcaèku dkfeZd osQ lacaèkh 'kkfey gSaA

240
 Annual Report

Transactions with Related Parties:

(Amount in ` Crores)
Parent** Relatives of Key
Associates/ Joint Key Management
(as per ownership Subsidiaries** Management Total
ventures Personnel
or control) Personnel
Items/ Related Party
Maximum Maximum Maximum Maximum Maximum Maximum

2020-21

2020-21

2020-21

2020-21

2020-21

2020-21
amount amount amount amount amount amount
outstanding outstanding outstanding outstanding outstanding outstanding
N.A N.A N.A N.A - - 3.45 - - - 3.45 -
Remuneration
N.A N.A N.A N.A - - (1.89) - - - (1.89) -
N.A N.A N.A N.A - - - - - - - -
Borrowings
N.A N.A N.A N.A - - - - - - - -
N.A N.A N.A N.A 754.11 2168.76 - - - - 754.11 2168.76
Deposits
N.A N.A N.A N.A (2685.54) - - - - - (2685.54) -
N.A N.A N.A N.A 384.19 384.19 - - - - 384.19 384.19
Placement of Deposits
N.A N.A N.A N.A (151.33) (151.33) - - - - (151.33) (151.33)
N.A N.A N.A N.A 7500.00 7501.00 - - - - 7500.00 7501.00
Advances (IBPC borrowings)
N.A N.A N.A N.A (6080.00) - - - - - (6080.00) -
N.A N.A N.A N.A 7500.00 7501.00 - - - - 7500.00 7501.00
Advances (IBPC lending)
N.A N.A N.A N.A (6080.00) - - - - - (6080.00) -
N.A N.A N.A N.A 1937.14 1949.64 - - - - 1937.14 1949.64
Advances (Others)
N.A N.A N.A N.A (2011.17) (2024.10) - - - - (2011.17) (2024.10)
N.A N.A N.A N.A 1873.77 1873.77 - - - - 1873.77 1873.77
Investments
N.A N.A N.A N.A (525.32) - - - - - (525.32) -
N.A N.A N.A N.A - - - - - - - -
Investments in Debentures
N.A N.A N.A N.A - - - - - - - -
Non funded Commitments N.A N.A N.A N.A - - - - - - - -
Leasing/ HP arrangements availed N.A N.A N.A N.A - - - - - - - -
Leasing/ HP arrangements provided N.A N.A N.A N.A - - - - - - - -
Purchase of fixed assets N.A N.A N.A N.A - - - - - - - -
Sale of Fixed Assets N.A N.A N.A N.A - - - - - - - -
N.A N.A N.A N.A 7.47 7.47 - - - - 7.47 7.47
Interest paid on Deposits
N.A N.A N.A N.A (16.83) - - - - - (16.83) -
N.A N.A N.A N.A 495.51 495.51 - - - - 495.51 495.51
Interest Paid on IBPC
N.A N.A N.A N.A (373.81) - - - - - (373.81) -
N.A N.A N.A N.A - - - - - - - -
Interest Paid Others
N.A N.A N.A N.A - - - - - - - -
N.A N.A N.A N.A 426.68 426.68 - - - - 426.68 426.68
Interest received on IBPC
N.A N.A N.A N.A (347.11) - - - - - (347.11) -

Interest received Others (Loan Interest N.A N.A N.A N.A 18.67 - - - - - 18.67 -
Recovered)
N.A N.A N.A N.A (20.47) - - - - - (20.47) -
N.A N.A N.A N.A - - - - - - - -
Receiving of Services
N.A N.A N.A N.A - - - - - - _ -
N.A N.A N.A N.A - - - - - - - -
Rendering of Services
N.A N.A N.A N.A - - - - - - _ -
N.A N.A N.A N.A - - - - - - - -
Management contracts
N.A N.A N.A N.A - - - - - - _ -
N.A N.A N.A N.A 0.00 - - - - - 0.00 -
Dividend received
N.A N.A N.A N.A (69.64) - - - - - (69.64) -
Bank Charges N.A N.A N.A N.A - - - - - - _ -
Commission Received N.A N.A N.A N.A - - - - - - _ -
N.A N.A N.A N.A 4.76 4.76 4.76 4.76
Interest Paid on Bonds
N.A N.A N.A N.A - -
N.A N.A N.A N.A 21.29 - 21.29 -
Other Income
N.A N.A N.A N.A (43.90) - (43.90) -
**The transactions with the subsidiaries and certain associates have not been disclosed in view of para-9 of AS-18 ‘Related Party
Disclosure’, which exempts state controlled enterprises from making any disclosures pertaining to their transactions with other related
parties, which are also state controlled.
Further, in terms of Paragraph 5 of AS 18, transactions in the nature of Banker-Customer relationship have not been disclosed includ-
ing those with Key Management Personnel and relatives of Key Management Personnel.

241
 Annual Report

uksV%& Note:-

i. tgk¡ Hkh vko';d gks] fiNys o"kZ osQ vk¡dM+ksa dks iqu% lewfgr@ I. Figures of the previous year have been regrouped /
iqu% O;ofLFkr@ iqu% oxhZÑr fd;k x;k gSA rearranged / reclassified wherever necessary.

ii. tgk¡ Hkh vkadM+s dks’d esa fn, x, fiNys o"kZ ls lacafèkr gSaA II. Figures in the bracket wherever given relates to previous
year.
iii. fiNys o"kZ osQ vkadM+s iwo&
Z lekesyu vofèk osQ fy, cSad osQ foÙkh; III. Figures of previous year relates to standalone Bank’s
LVSaMvyksu ls lacafèkr gSa] blfy, ;g lekesyu osQ ckn osQ foÙkh; financials for pre-amalgamation period, hence not
osQ lkFk rqyuh; ugha gSaA comparable with post amalgamation financials

18- ys•k ekud ,,l&19 iV~Vk 18. Accounting Standard AS -19 Lease

i. vkWijsfVax iV~Vs esa eq[; :i ls dk;Zky; ifjlj 'kkfey gksrs gSa] tks i. Operating lease primarily comprise office premises, which
fd cSad osQ fodYi ij çR;sd 5 osa o"kZ osQ var esa lkekU; :i ls are renewable at the option of the bank normally at the
end of every 5th years.
uohdj.kh; gksrs gSaA
ii. ifjpkyu iV~Vs osQ fy, ykHk o gkfu osQ •krs esa iV~Vk igpku Hkqxrku ii. Amount of lease payment recognized in P & L Account for
dh jkf'k #-790-74 djksM+ gSA- operating lease is `790.74Crores.

iii. miyCèk tkudkjh osQ vuqlkj] 31-03-2021 dks jí djus ;ksX; iV~Vk% iii. As per information available, Non-cancellable lease as on
'kwU; 31.03.2021: Nil

19- ys•k ekud 20 & çfr 'ks;j vtZu 19. Accounting Standard 20 - Earnings Per Share

Ø- fooj.k pkyw o"kZ fiNys o"kZ Sl. Particulars Current Previous

la- 31-03-2021 31-03-2020 No. year Year
31.03.2021 31.03.2020
d bZih,l & ewy @ ßkflr (#-es)a 2-08 0-62
A EPS - Basic / Diluted
• dj osQ i'pkr x.kd osQ (in `) (Non Annualized) 2.08 0.62
:i esa mi;ksx dh xbZ jkf'k
20216187 3361944 B Amount used as
ij ykHk@(gkfu) (#- 000
numerator Profit/ (Loss) 20216187 3361944
esa) after tax (` in 000)
x 'ks;jksa dk vfdr ewY; #-2-00 izR;sd #-2-00 izR;sd C Nominal value of share `2.00 each `2.00 each
?k fMuksfeusVj osQ :i esa ç;ksx D Weighted average
fd, x, bfDoVh 'ks;jksa dh number of equity
9705896011 5460952184 9705896011 5460952184
Hkkfjr vkSlr la[;k shares used as the
denominator

20- (i) ys•k ekud & 22 % vk; ij djksa osQ lEcUèk esa ys•kadu 20. (i) Accounting Standard 22- Accounting for taxes on
Income
cSad us ys•k uhfr la- 10- osQ vuqlkj vkLFkfxr dj vkfLr;ksa vkSj The Bank has recognized deferred tax assets and liability as
ns;rk dh igpku dh gS ftlosQ çeq• ?kVd fuEufyf•r gSa% per accounting policy no. 10. Major components of which
are set out below:
(jkf'k #- djksM+ esa) (Amount in `Crore)

fooj.k pkyw o"kZ fiNys o"kZ Particulars Current year Previous Year
31-03-2021 31-03-2020 31.03.2021 31.03.2020
Deferred Tax Assets
vkLFkfxr dj vkfLr;ka
Provision for Leave
1226.76 754.99
NqV~Vh udnhdj.k osQ fy, çkoèkku 1226-76 754-99 encashment

isa'ku vkSj minku osQ fy, çkoèkku 0-00 0-00 Provision for Pension &
0.00 0.00
Gratuity
v'kksè; vkSj lafnXèk ½.kksa osQ fy, 25408-50 19596-11 Provision for bad &
çkoèkku doubtful debts
25408.50 19596.11

dj ;ksX; gkfu (vkxs ys tk;k x;k) 1335-18 0-00 Taxable loss (carried
1335.18 0.00
forward)
vU; vkdfLedrk,a 55-00 0-00 Other Contingencies 55.00 0.00
tksM+ 28025-44 20351-10 Total 28025.44 20351.10

242
 Annual Report

vkLFkfxr dj ns;rk,a Deferred Tax Liabilities

vpy vkfLr;ksa ij ewY;ßkl &164-13 &115-29 Depreciation on fixed
-164.13 -115.29
assets
vk;dj vfèkfu;e] 1961 dh èkkjk 1135-37 504-49
36(1) (viii) osQ varxZr dVkSrh D eduction u/s 36(1) (viii)
1135.37 504.49
of Income Tax Act 1961
tksM+ 971-24 389-20
Total 971.24 389.20
vkLFkfxr dj vkfLr;k¡ ('kq¼) 27054-20 19961-90 Deferred Tax Assets (Net) 27054.20 19961.90
o"kZ 31-03-21 (foÙk o"kZ 2020&21) osQ fy, vkLFkfxr dj vkfLr #-1426 The deferred tax assets `1426 Crore for the year 31.03.2021
djksM+ ykHk vkSj gkfu •krs (fiNys o"kZ% ØsfMV #-1381-80 djksM+) esa ukes (FY 2020-21) is debited to Profit & Loss Account (Previous year:
dh xbZ gSA Credited `1381.80 Crore).
(ii) orZeku dj% 31-03-2021 dks lekIr foÙkh; o"kZ osQ nkSjku cSad us (ii) Current Tax: During the financial year ended 31.03.2021
orZeku dj osQ fy, ykHk vkSj gkfu •krs ls #31-78 djksM+ (fiNys the bank has debited to Profit & Loss Account `31.78 Crores
o"kZ% #1784-58 djksM+) ukes fd;k gSA Hkkjr esa orZeku dj dh x.kuk (Previous year: debited `1784.58 Crores) on account of
fons'kh vfèkdkj {ks=k ij Hkqxrku fd, x, djksa osQ fy, mfpr jkgr current tax. The current Tax in India has been calculated
in accordance with the provisions of Income Tax Act 1961
ysus osQ ckn vk;dj vfèkfu;e 1961 osQ çkoèkkuksa osQ vuqlkj dh
after taking appropriate relief for taxes paid on foreign
xbZ gSA jurisdiction.
(iii) fofHk ewY;kadu o"kZksa osQ fy, dj ekaxksa esa cSad }kjk foHkkx@Hkqxrku (iii) Tax Paid in advance/Tax deducted at source appearing
}kjk lek;ksftr fookfnr jkf'k lfgr ¶vU; vkfLr;ksa¸ osQ rgr under “Other Assets includes disputed amount adjusted by
çnf'kZr gksus osQ Ïksr ij dVkSrh fd, x, x, vfxze@dj esa dj the department/paid by the Bank in respect tax demands
Hkqxrku 'kkfey gSA for various assessment years.
#-9835-82 djksM+ (fiNys o"kZ #-1131-50 djksM+) dh fookfnr vk;dj ekax No provision is considered necessary in respect of disputed
osQ lacaèk esa dksbZ çkoèkku vko';d ugha le>k x;k gS D;ksafd cSad dh jk;] Income Tax demands of `9835.82 Crore (Previous Year:
bu eqnnksa ij fo'ks"kK dh jk; vkSj@vFkok cSad dh vihyksa ij gq, fu.kZ; `1131.50 Crore) as in the bank’s view, duly supported by expert
osQ vuqleFkZu osQ vuqlkj fd, x, ifjoèkZu@vLohÑfr;ka èkkj.kh; ugha gSA opinion and/or decision in bank’s own appeals on same issues,
additions / disallowances made are not sustainable.
cSad us vk;dj vfèkfu;e 1961 dh èkkjk 115ch,, osQ rgr miyCèk The Bank has evaluated the options available under section
fodYiksa dk ewY;kadu fd;k gS vkSj vk;dj vfèkfu;e 1961 osQ iwoZ çkoèkku 115BAA of Income Tax Act 1961 and opted to continue to
osQ vuqlkj foÙkh; o"kZ 2020&21 osQ fy, vk; ij djksa dks ekU;rk nsuk tkjh recognise the taxes on income for the financial year 2020-21 as
j•us dk fodYi pquk gSA per the earlier provision of Income Tax Act 1961.
21- ys•k ekud 23% lesfdr foRrh; fooj.kksa esa ,lksfll,Vksa esa 21. Accounting Standard 23- Accounting for Invest ments
fuos'kksa osQ fy, ys•kadu in Associates in Consolidated financial Statements

pw¡fd cSad dh viuh lg;ksxh laLFkkvksa esa Hkkxhnkjh çÑfr dk fuos'k Since Investments of the bank in its Associates are
participative in nature and the Bank having the power
gS vkSj cSad dks mudh xfrfofèk;ksa ij egRoiw.kZ çHkko Mkyus dk to exercise significant influence on their activities, such
vfèkdkj gS] vr% cSad dh lesfdr foRrh; foofj.k;ksa esa ,sls fuos'kksa Investments are recognized in the Consolidated Financial
dks ekU;rk nh xbZ gSA Statements of the Bank.
22- ys•k ekud 24 % ifjpkyu can gksuk 22. Accounting Standard 24 - Discontinuing Operations
fnukad 01-04-2020 ls 31-03-2021 dh vofèk osQ nkSjku cSad us During the period from 01.04.2020 to 31.03.2021, the bank
viuh fdlh Hkh 'kk•k dk ifjpkyu can ugha fd;k gS ftlosQ ifj. has not discontinued operations of any of its branches,
kkeLo:i ns;rkvksa dh 'kSfMax vkSj vkfLr;ksa dk Hkqxrku gqvk gks rFkk which resulted in shedding of liability and realization of
assets and no decision has been finalized to discontinue
fdlh ifjpkyu dks lEiw.kZ :i ls lekIr djus dk ,slk dksbZ fu.kZ;
an operation in its entirety which have the above effect.
ugha fy;k x;k gS ftlls mDr çHkko iM+s A
23. Accounting Standard 28 – Impairment of Assets
23- ys•k ekud 28 vkfLr;ksa dh vilkekU;rk
A substantial portion of the bank’s assets comprises
cSad dh vkfLr;ksa esa ,d cM+k fgLlk foRrh; vkfLr;ksa dk gS ftuij ‘financial assets’ to which Accounting Standard 28
ys•k ekud 28 vkfLr;ksa dh vilkekU;rk ykxw ugha gSA cSad dh ‘Impairment of Assets’ is Not Applicable. In the opinion of
jk; esa bu vkfLr;ksa (ftu ij ekud ykxw gksrk gS) dh mDr ekud the bank, there is no impairment of its assets (to which the
dh 'krZ osQ vèkhu visf{kr igpku osQ fy, 31-03-2021 dks fdlh standard applies) to any material extent as at 31.03.2021
egRoiw.kZ lhek rd vilkekU;rk ugha gSA requiring recognition in terms of the said standard.

243
 Annual Report

24- ys•k ekud 29 % çkoèkku] vkdfLed ns;rk,a vkSj vkdfLed 24. Accounting Standard -29 Provisions, Contingent
vkfLr;k¡ % Liabilities and Contingent Assets

i) ns;rkvksa osQ fy, çkoèkkuksa esa mrkj&p<+ko* i) Movement of provisions for liabilities*

(jkf'k #- djksM+ esa) (Amount in ` Crore)

fooj.k osru cdk;k dkuwuh ekeys@ Salary Legal cases/

Particulars
arrears contingencies
vkdfLedrk,a
911.91 29.35
911-91 29-35 Opening Balance
çkjafHkd 'ks"k (713.72) (25.01)
(713-72) (25-01)
Addition on account of 461.75 43.02
bZvkschlh vkSj bZ;w,uvkbZ osQ 461-75 43-02 amalgamation of eOBC
- -
lekesyu osQ dkj.k o`f¼ & & and eUNI
Addition / Provided 1564.66 5.93
o"kZ osQ nkSjku tksM+k @ çnku 1564-66 5-93 during the year
fd;k x;k] ftlesa lkeatL; including effect of (515.96) (6.17)
osQ çHkko 'kkfey gSa] ;fn dksbZ (515-96) (6-17) Harmonization, if any
gksA 2316.96 0.23
Amounts used during
vofèk osQ nkSjku ç;qDr 2316-96 0-23 the period (317.76) (0.00)
jkf'k;ka (317-76) (0-00)
Reversed during the 577.36 3.87
577-36 3-87 period (0.00) (1.83)
vofèk osQ nkSjku fjolZ
(0-00) (1-83) 44.00 74.20
Balance as at
44-00 74-20 31.03.2021 (911.91) (29.35)
31-03-2021 dks 'ks"k
(911-91) (29-35) On actual Outflow on
okLrfod fuiVku @ fØLVyhdj.k Payment settlement /
cfgoZkg @vfuf'prkvksa Hkqxrku ij ij cfgoZkg Timing of outflow/ crystallization

dk le; uncertainties On actual Outflow on

okLrfod fuiVku @ fØLVyhdj.k
Payment settlement /
Hkqxrku ij ij cfgoZkg crystallization
* vU; osQ fy, çkoèkku dks NksM+dj *Excluding provisions for others
ii) vkdfLed ns;rkvksa ij vuqlwph & 12 ns•sa % ii) Refer Schedule-12 on contingent liabilities

Øe la[;k(I)](II)] (III)] (IV)] (V) o(VI) dh ,slh ns;rk,a vnkyr Such liabilities at S.No.(I), (II), (III), (IV), (V) & (VI) are dependent
upon the outcome of Court / arbitration / out of court settlement,
@iapkV @vnkyrh le>kSrksa osQ fu"d"kksZa] vihyksa dh fuiVku] ekaxh tk jgh
disposal of appeals, the amount being called up, terms of con-
jkf'k] lafonkxr nkf;Roksa dh 'krksZa] lEc¼ ikfVZ;ksa }kjk dh x;h ek¡xksa ij tractual obligations, devolvement and raising of demand by con-
Øe'k% vkfJr gSaA- cerned parties, respectively.
25- ykHk o gkfu •krs esa O;; 'kh"kZ osQ vUrxZr n'kZk;s x;s ^^çkoèkku 25. Break up of “Provisions and Contingencies” shown
o vkdfLedrk,a¸ dk fooj.k fuEufyf•r gS% under the head Expenditure in Profit and Loss Account is
as follows:
(jkf'k #- djksM+ esa)
(Amount in ` Crore)
fooj.k pkyw o"kZ fiNys o"kZ
31-03-2021 31-03-2020 Particulars Current Previous
year Year
fuos'kksa ij ewY;ßkl gsrq çkoèkku 599-20 &366-35 31.03.2021 31.03.2020
(fuoy) Provisions for depreciation on 599.20 -366.35
investment (net)
vutZd vkfLr;ksa osQ fy, çkoèkku 17059-51 14464-08
Provision towards NPAs (net) 17059.51 14464.08
(fuoy)
Provision towards Standard 1207.58 494.90
ekud vkfLr;ksa osQ fy, çkoèkku 1207-58 494-90 Assets
vk;dj osQ fy, çkoèkku (,iQchVh vkSj 1457-78 402-79 Provision made towards Income 1457.78 402.79
èkudj lfgr) Tax (including Fringe Benefit
Tax & Wealth Tax)

244
 Annual Report

vU; çkoèkku vkSj vkdfLedrk,a% 634-39 Other Provision and 634.39 -593.07
-593-07
Contingencies:
fooj.k % 31.03.2021 31.03.2020
Detail: 31.03.2021 31.03.2020
ekud iqu%lajfpr 47.93 -426.72
Standard
47.93 -426.72
cV~Vs •krs esa Mkys Restructured
568.10 -171.23
x, vkSj vU;
Written off &
iqu%lajfpr 568.10 -171.23
others
lhMhvkj& 18.36 4.88
,iQvkbZVh,y Restructured
18.36 4.88
CDR-FITL

tksM+ 20958-46 14402-35 Total 20958.46 14402.35

26- vLFkk;h çkoèkkuksa dk fooj.k fuEukuqlkj gS% 26. Break-up of Floating Provisions is as follows:
(jkf'k #- djksM+ esa) (Amount in ` Crore)
fooj.k pkyw o"kZ fiNys o"kZ
Current Previous
31-03-2021 31-03-2020 Particulars year Year
çkjafHkd 'ks"k 360-25 360-25 31.03.2021 31.03.2020
bZvkschlh vkSj bZ;w,uvkbZ osQ lekesyu 24-12 & Opening balance 360.25 360.25
osQ dkj.k o`f¼ Addition on account of
o"kZ osQ nkSjku fd, x, vLFkk;h çkoèkkuksa 0-00 0-00 amalgamation of eOBC and 24.12 -
eUNI
dh ek=kk lkeatL; osQ çHkko lfgr] ;fn
dksbZ gks Quantum of floating provisions
made during the year including 0.00 0.00
o"kZ osQ nkSjku fd, x, vkgj.k }kjk 384-37 0-00 effect of Harmonization, if any
deh dk mís'; vkSj jkf'k
Purpose and amount of draw
bfr'ks"k 'kwU; 360-25 down made during the year
384.37 0.00

27- çkjf{kr fufèk;ksa ls jkf'k fudkyuk% Closing balance NIL 360.25

(jkf'k #- djksM+ esa) 27. Draw Down from Reserves:
Ø- çkjf{kr fufèk fudkyh xbZ jkf'k mís';
la- (Amount in ` Crore)
1- vU; fufèk 0-00 varj 'kk•k tek çfof‘;ksa osQ Sr. Amount
(vo#¼ (0-0003420) fo#¼ 31 ekpZ 2021 dks Reserves Purpose
No. drawn
•krk) lekIr vofèk osQ fy, nkok 0.00 Claim has been received
1 Other
çkIr fd;k x;k gSA Reserves (0.0003420) during the period ended

2- vU; fufèk 1013-10 èkks•kèkM+h dh fjiksVZ fd, x, (Blocked 31st March 2021 against
Account) Inter Branch Credit entries
(766-27) •krksa ij NwV 1013.10 Dispensation on Fraud
2. Other
3- vU; fufèk 185-58 iqueZwY;kadu ifjlj osQ Reserves (766.27) reported accounts
(0--00) lkeatL; osQ dkj.k 185.58 Reinstatement of
3. Other
iqueZwY;kadu vkjf{kr fufèk dk Reserves (0.00) Revaluation reserve
iqu% LFkkiuA due to Harmonization of
4- iqueZwY;u fufèk 127-57 vkfLr;ksa osQ iqueZwY;kadu revalued premises.
(73-74) vfèk'ks"k dks fuiVk;k x;k 4. Revaluation 127.57 Revaluation surplus of
reserves (73.74) Assets disposed off and
vkSj iqueZwY;kafdr fgLls ij
Depreciation on revalued
ewY;ßkl dks jktLo vkjf{kr portion transferred to
fufèk esa varfjr fd;k x;k Revenue Reserve
5- iqueZwY;u fufèk 0-00 vfrfjDr ,Vh1 ckaM~l osQ fy, 5. Statutory 0.00 Coupon Payment for
(157-73) owQiu Hkqxrku Reserve (157.73) Additional AT1 Bonds

6- 'ks;j çhfe;e 28707-92 vfrfjDr ,Vh1 ckaM~l osQ fy, 6. Share 28707.92 Appropriation of
(0.00) accumulated loss from
(000) owQiu Hkqxrku Premium
share premium.

245
 Annual Report

28- f'kdk;rksa vkSj f'kdk;r fuokj.k çdVhdj.k 28. Disclosure on Complaints and grievance redress
(,Vh,e ls lacafèkr f'kdk;rksa lfgr lhthvkj,e esa çkIr (Complaints received in CGRMs, including ATM
f'kdk;rsa) related complaints)

xzkgdksa ls vkSj cSafoaQx yksdiky (vkschvks) osQ dk;Zky;ksa ls Summary Information on Complaints received by the
bank from customers and from the Offices of Banking
cSad }kjk çkIr f'kdk;rksa ij laf{kIr tkudkjh
Ombudsman (OBOs)
Ø- fooj.k pkyw o"kZ fiNys o"kZ Sr. Current Previous
la- Particulars
No. Year year
cSad dks vius xzkgdksa ls çkIr f'kdk;rsa Complaints received by the bank from its customers

1- o"kZ dh 'kq#vkr esa yafcr 3831 31430 1. Number of complaints

pending at beginning 3831 31430
f'kdk;rksa dh la[;k
of the year
2- o"kZ osQ nkSjku çkIr f'kdk;rksa 1306250 1328290 2. Number of complaints
dh la[;k received during the 1306250 1328290
year
3- o"kZ osQ nkSjku fuiVkbZ xbZ 1282799 1356818
f'kdk;rksa dh la[;k 3. Number of complaints
disposed during the 1282799 1356818
3-1 ftuesa ls] cSad }kjk •kfjt dh 441362 459601 year
xbZ f'kdk;rksa dh la[;k 3.1 Of which, number of
complaints rejected 441362 459601
4- o"kZ osQ var esa yafcr f'kdk;rksa 27282 2902
by the bank
dh la[;k
4. Number of complaints
vkschvks ls cSad dks çkIr vuqj{k.kh; f'kdk;rsa pending at the end of 27282 2902
the year
5- cSadksa dks vkschvks ls çkIr 18428 10755
vuqj{k.kh; f'kdk;rksa dh la[;k Maintainable complaints received by the bank from OBOs
5. Number of maintainable
5-1 Ø-la- 5 esa ls] chvks }kjk 16195 8813 complaints received by 18428 10755
cSad osQ i{k esa gy dh xbZ the banks from OBOs
f'kdk;rksa dh la[;k 5.1 Of 5, number of com-
plaints resolved in favour 16195 8813
5-2 Ø-la- 5 esa ls] chvks }kjk 1423 482
of the bank by BOs
tkjh lqyg@eè;LFkrk@lykg
5.2 Of 5, number of com-
osQ ekè;e ls gy dh xbZ plaints resolved through
f'kdk;rksa dh la[;k conciliation/mediation/
1423 482

5-3 Ø-la- 5 esa ls] cSad osQ f•ykiQ advisories issued by BOs
12** 14*
chvks fu.kZ; ikfjr djus osQ 5.3 Of 5, number of com-
plaints resolved after
ckn gy dh xbZ f'kdk;rksa dh 12** 14*
passing of Awards by
la[;k BOs against bank
6- fuèkZkfjr le; esa ykxw ugha fd, 0 0 6. Number of Awards un-
x, fu.kZ; dh la[;k (vihy implemented within the
0 0
djus okyksa osQ vykok) stipulated time (other
than those appealed)
uksV% vuqj{k.kh; f'kdk;rsa fo'ks"k :i ls chvks ;kstuk 2006 esa mfYyf•r Note: Maintainable complaints refer to complaints on the grounds
vkèkkjksa ij vkSj ;kstuk osQ nk;js esa vkus okyh f'kdk;rksa dks lanfHkZr specially mentioned in BO Scheme 2006 and covered within the
djrh gSaA ambit of the scheme.
*foÙkh; o"kZ 2019&20 osQ nkSjku tkjh fd, x, 14 vfèkfu.kZ; esa ls] *Out of 14 Awards issued during the FY 2019-20, amounts in 13
foÙkh; o"kZ 2019&20 osQ nkSjku f'kdk;rdrZk dks 13 vfèkfu.kZ; dh jkf'k Awards have been paid to the complainant during the FY 2019-20
dk Hkqxrku fd;k x;k gS vkSj cSad }kjk 1 vfèkfu.kZ; esa vihy nk;j dh and Appeal has been filed in 1 Award by the Bank and the same
xbZ gS vkSj ;g fuiVku osQ fy, vkjchvkbZ Lrj ij yafcr gSA is pending at RBI level for disposal.
**foÙk o"kZ 2020&21 osQ nkSjku tkjh fd, x, 12 vfèkfu.kZ; esa ls] foÙk **Out of 12 Awards issued during the FY 2020-21, amounts in
o"kZ 2020&21 osQ nkSjku 8 vfèkfu.kZ; dh jkf'k dk Hkqxrku fd;k x;k 8 Awards have been paid during the FY 2020-21, amount in 1
gS] 19-03-2021 dks tkjh 1 vfèkfu.kZ; esa jkf'k dk Hkqxrku 16-04-2021 Award issued on 19.03.2021 has been paid on 16.04.2021 and
dks fd;k x;k gS vkSj 3 vfèkfu.kZ; esa vihy nk;j dh xbZ gSA Appeal has been filed in 3 Awards.

246
 Annual Report

xzkgdksa ls cSad dks çkIr f'kdk;rksa osQ 'kh"kZ ikap vkèkkj Top five grounds of complaints received by the bank from customers
f'kdk;rksa o"kZ dh o"kZ osQ fiNys o"kZ dh o"kZ osQ Ø- la- 5 esa Grounds of Number of Number of % Number of Of 5, number
osQ vkèkkj] 'kq#vkr nkSjku çkIr rqyuk esa çkIr var esa ls 30 fnuksa ls complaints, complaints complaints Increase/ complaints of complaints
(i.e. pending received decrease in pending at pending
(vFkZkr esa yafcr f'kdk;rksa dh f'kdk;rksa dh yafcr vfèkd yafcr complaints at the during the the number the end of beyond
lacafèkr f'kdk;rksa la[;k la[;k esa » f'kdk;rksa f'kdk;rksa dh relating to) beginning of year of complaints the year 30 days
f'kdk;rsa) dh la[;k o`f¼ @deh dh la[;k la[;k the year received over
the previous
year
pkyw o"kZ
Current Year
vkèkkj–1
,Vh,e@MsfcV Ground – 1
2118 1198388 (&)7-47 20905 127 ATM/ Debit
dkMZ 2118 1198388 (-)7.47 20905 127
cards

vkèkkj–2 Ground – 2
•krk Account
•ksyuk@•krksa 29 27961 89-16 2165 1080 opening/
osQ lapkyu esa difficulty in 29 27961 89.16 2165 1080
dfBukbZ operations of
accounts
vkèkkj–3
baVjusV@ Ground – 3
eksckby@ Internet/
20 14887 74-48 320 62 Mobile/
bysDVªkWfud 20 14887 74.48 320 62
Electronic
cSafoaQx
banking

vkèkkj–4 Ground – 4
vfxze 163 5361 30-18 380 207
Advances 163 5361 30.18 380 207

vkèkkj&5 Ground – 5
ofj’ Pension
ukxfjdksa@ and facilities
fu%'kDrtuksa 62 3425 42-06 232 106 for senior
62 3425 42.06 232 106
osQ fy, isa'ku citizens/
vkSj lqfoèkk,a differently
abled
vU; 1439 56228 1630-62 3280 1437
Others
1439 56228 1630.62 3280 1437
tksM+ 3831 1306250 &1-66 27282 3019
Total
3831 1306250 -1.66 27282 3019
fiNys o"kZ Previous Year
vkèkkj–1 Ground – 1
,Vh,e@MsfcV 30481 1295198 &33-76 2118 15 ATM/Debit 30481 1295198 -33.76 2118 15
dkMZ cards

Ground – 2
vkèkkj–2
Account
•krk opening/
•ksyuk@•krksa 1 14782 57-64 29 2 difficulty in 1 14782 57.64 29 2
osQ lapkyu esa operations of
dfBukbZ accounts

vkèkkj–3 Ground – 3
baVjusV@ Internet/
eksckby@ 4 8532 &1359 20 0
Mobile/
4 8532 -13.59 20 0
bysDVªkWfud Electronic
cSafoaQx banking

Ground – 4
vkèkkj–4
73 4118 &27-28 163 38 Advances 73 4118 -27.28 163 38
vfxze
Ground – 5
vkèkkj&5 Pension
ofj’ and facilities
ukxfjdksa@ for senior
20 2411 &37-88 62 4 20 2411 -37.88 62 4
fu%'kDrtuksa citizens/
osQ fy, isa'ku differently
vkSj lqfoèkk,a abled

vU; 851 3249 &64-98 1439 96 Others

851 3249 -64.98 1439 96

tksM+ 31430 1328290 &33-37 3831 155 Total

31430 1328290 -33.37 3831 155

247
 Annual Report

29- cSad }kjk tkjh fd, x, pqdkSrh vk'oklu i=k (,yvkslh) 29. Disclosure of Letter of Comfort (LoC) issued by Bank
dk çdVhdj.k “The Bank has issued a Letter of Comfort to Prudential Regula-
¶cSad us ;wukbVsM foaQxMe esa çwMsafl;y jsX;qys'ku vFkksfjVh (ihvkj,) dks tion Authority (PRA), the regulator in United Kingdom, commit-
;w-osQ- fLFkr viuh vuq"kaxh iatkc uS'kuy cSad (baVjuS'kuy) fyfeVsM osQ ting that the bank shall provide financial support to its subsidiary,
lacaèk esa ,d pqdkSrh vk'oklu i=k tkjh fd;k gS ftlesa bl ckr dk Punjab National Bank (International) Ltd., UK so that it meets its
vk'oklu fn;k x;k Fkk fd ;fn iatkc uS'kuy cSad (baVjuS'kuy) fyfeVsM] financial commitments as and when they fall due”.
;wosQ viuh foÙkh; çfrc¼rk,a iwjh u dj ik, rks cSad mls foÙkh; lgk;rk
Apart from the above, the Bank has not issued any Letter of
çnku djsxkA¶
Comfort and therefore, there are no cumulative financial obliga-
mDr osQ vfrfjDr cSad }kjk dksbZ pqdkSrh vk'oklu i=k tkjh ugha fd;k x;k
tions under Letter of Comfort.
gS vr%] pqdkSrh vk'oklu i=k osQ varxZr dksbZ foÙkh; çfrc¼rk ugha gSA
The Prudential Regulatory Authority (PRA), regulator of UK, has
;wosQ osQ fu;ked çwMsaf'k;y jsxqysVjh vFkkWfjVh (ihvkj,) us vius i=k fnukad
vide its letter dated 02.09.2015 put the Bank under ‘watch list’.
02-09-2015 }kjk cSad dks ^okWp fyLV^ osQ rgr j•k gSA dksbZ fo'ks"k çfrcaèk
There were no specific restrictions or penalties. PRA vide its
;k naM ugha FksA ihvkj, us vius i=k fnukad 12-02-2021 osQ ekè;e ls
letter dated 12.02.2021 has removed PNBIL from its ‘watch list’.
ih,uchvkbZ,y dks viuh ^okWp fyLV^ ls gVk fn;k gSA
30. (i) Disclosure in respect of Insurance broking agency
30- (i) cSad }kjk çkjEHk fd, x, E;wpqvy iaQM O;olk; lfgr and Bancassurance Business including Mutual Fund
chek czkfs oaQx ,tsl
a h vkSj cSd
a chek dkjksckj osQ lacèa k esa Business undertaken by the bank:
çdVhdj.k%
. (Amount in ` Crore)
(jkf'k #- djksM+ esa)
Current year Previous Year
Particulars
fooj.k pkyw o"kZ fiNys o"kZ 31.03.2021 31.03.2020
Details of Fees/Brokerage/
31-03-2021 31-03-2020 Remuneration earned in respect
chek czksfoaQx ,tsalh vkSj cSad }kjk fd, of the Insurance broking agency
and Bancassurance Business
x, E;wpqvy iaQM O;olk; lfgr cSad including Mutual Fund Business
chek dkjksckj osQ lacaèk esa çkIr undertaken by the bank
'kqYd@czksdjst@ikfjJfed dk fooj.k% (i) Life Insurance Business:
276.21 181.26
(ii) Non-life Insurance Business:
(i) thou chek dkjksckj% 276.21 181.26 (iii) Mutual Fund Business
92.65 59.69
3.81 2.22
(ii) xSj thou chek dkjksckj% 92.65 59.69
(iii) E;wpqvy iaQM dkjksckj 3.81 2.22
TOTAL 372.67 243.17
tksM+ 372-67 243-17
(ii) Disclosure: Fee/Commission/ Incentive earned/
(ii) çdVhdj.k% FkMZ ikVhZ mRiknksa osQ lacaèk esa deh'ku@çksRlkgu received in respect of 3rd party Products:
osQ lEcUèk esa@çkIr 'kqYd% (Amount in ` Crore)
(jkf'k #- djksM+ esa)
Current Previous
fooj.k pkyw o"kZ fiNys o"kZ Particulars year Year
31.03.2021 31.03.2020
31-03-2021 31-03-2020
Prime Minister Jeevan Jyoti Bima 8.42 2.15
çèkkuea=kh thou T;ksfr chek ;kstuk 8-42 2-15 Yojana (PMJJBY)
(ih,etstschokbZ)
Atal Pension Yojna (APY) 11.56 0.96
vVy isa'ku ;kstuk (,ihokbZ) 11-56 0-96
Income / Commission on Aadhar 3.50 3.55
vkèkkj ij vk;@deh'ku 3-50 3-55
Prime Minister Suraksha Bima Yojna 2.93 6.56
çèkkuea=kh lqj{kk chek ;kstuk 2-93 6-56
Pension 115.14 89.60
isa'ku 115-14 89-60
Taxes & Others 44.30 45.33
dj vkSj vU; 44-30 45-33
Govt. Deposit Scheme 12.77 9.21
ljdkj tek ;kstuk 12-77 9-21
Currency Chest 1.88 1.35
djsalh psLV 1-88 1-35

248
 Annual Report

31.I. tek jkf'k;ksa] vfxzeksa] ½.k tksf•eksa vkSj vutZd vkfLr;ksa dk 31. I. Concentration of Deposits, Advances, Exposures and
osQUæh;dj.k % NPAs:

(d) tek jkf'k;ksa dk osQUæh;dj.k (a) Concentration of Deposits:

(jkf'k #- djksM+ esa) (Amount in ` Crore)

fooj.k pkyw o"kZ fiNys o"kZ Current year Previous Year

Particulars
31.03.2021 31.03.2020
31-03-2021 31-03-2020
Total Deposits of twenty 40565.38 25972.00
20 lcls cM+s tekdrZkvksa dh oqQy tek 40565-38 25972-00 largest depositors
jkf'k Percentage of Deposits of
cSad dh oqQy tek jkf'k dh rqyuk esa 3-77» 3-69» twenty largest depositors to 3.77% 3.69%
20 lcls cM+s tekdrZkvksa dh tek jkf'k Total Deposits of the bank
dk » Note: The above deposit figures not include (Inter Bank) deposit
held by Bank.
uksV% mDr dk vkadM+ksa esa (varj cSad) cSad }kjk èkkfjr tek 'kkfey ugha gSA
(b) Concentration of Advances:
([k) vfxzeksa dk osQUæh;dj.k %
(Amount in ` Crore)
(jkf'k #- djksM+ esa)
Current year Previous Year
fooj.k pkyw o"kZ fiNys o"kZ Particulars
31.03.2021 31.03.2020
31-03-2021 31-03-2020 Total Advances of twenty 122259.97 91982.19
largest borrowers
20 lcls cMs+ ½f.k;ksa osQ oqQy vfxze 122259-97 91982-19
Percentage of Advances of
cSad osQ oqQy vfxzeksa dh rqyuk esa 20 16-53» 19-49» twenty largest borrowers to 16.53% 19.49%
lcls cM+s ½f.k;ksa osQ vfxzeksa dk » Total Advances of the bank
(c) Concentration of Exposures:
(x) ,Dlikstj dk osQUæh;dj.k % (Amount in ` Crore)
(jkf'k #- djksM+ esa) Current year Previous Year
Particulars
31.03.2021 31.03.2020
fooj.k pkyw o"kZ fiNys o"kZ
31-03-2021 31-03-2020 Total Exposures of twenty
150466.09 115190.45
largest borrowers/customers
20 lcls cMs+ ½f.k;ksa@xzkgdksa dks fn;k 150466-09 115190-45 Percentage of Exposures
to twenty largest borrowers/
x;k oqQy ,Dlikstj
customers to Total 15.23% 19.29%
Exposures of the bank on
½f.k;ksa@xzkgdksa dks cSad osQ oqQy ,Dlikstj 15-23» 19-29» borrowers/customers
esa 20 lcls cMs+ çnÙk ,Dlikstj dk
(d) Concentration of NPAs:
(?k) vutZd vkfLr;ksa dk osQUæh;dj.k% (Amount in ` Crore)
(jkf'k #- djksM+ esa) Current Previous
Particulars year Year
fooj.k pkyw o"kZ fiNys o"kZ 31.03.2021 31.03.2020
31-03-2021 31-03-2020 Total Exposure to top four NPA 12999.41 11524.84
accounts
loksZPp 4 ,uih, •krksa esa oqQy ,Dlikstj 12999-41 11524-84
(e) Provisioning Coverage Ratio:
(M) çkoèkkuhdj.k dojst vuqikr%
(Amount in ` Crore)
(jkf'k #- djksM+ esa)
Particulars Current Previous
fooj.k pkyw o"kZ fiNys o"kZ year Year
31-03-2021 31-03-2020 31.03.2021 31.03.2020
Provisioning Coverage Ratio 80.14% 77.79%
çkoèkkuhdj.k dojst vuqikr 80-14» 77-79»

249
 Annual Report

II- {ks=kokj vfxze% II. Sector-wise advances:

(jkf'k #- djksM+ esa) (Amount in ` Crore)
Ø- {ks=k pkyw o"kZ 31-03-2021 fiNys o"kZ 31-03-2020 Sl. Sector Current Year 31.03.2021 Previous Year 31.03.2020
la- No.
Outstanding Gross Percentage Outstanding Gross Percentage
oqQy ldy bu {ks=kksa oqQy ldy bu {ks=kksa Total NPAs of Gross Total NPAs of Gross
Advances NPAs Advances NPAs
cdk;k ,uih, esa oqQy cdk;k ,uih, esa oqQy to Total to Total
vfxzesa vfxzeksa esa vfxzesa vfxzeksa esa Advances Advances
ls ldy ls ldy in that in that
sector sector
,uih, dk ,uih, dk
çfr'kr çfr'kr A Priority
Sector

v. çkFkfed {ks=k 1. Agriculture

and allied 103023.38 21481.70 20.85 69961.26 12995.37 18.58
activities
Ñf"k ,oa lgk;d
1. 103023-38 21481-70 20-85 69961-6 12995-37 18-58
xfrfofèk;k¡ 2. Advances
to
çkFkfed {ks=k osQ industries
sector
½.kksa osQ fy, ik=k 45382.05 9544.18 21.03 17807.02 4065.17 22.83
2. 45382-05 9544-18 21-03 17807-02 4065-17 22-83 eligible
vkSn~;ksfxd {ks=kksa dks as priority
vfxze sector
lending

3. lsok,a 80409-18 17081-34 21-24 52626-67 8671-96 16-48 3. Services 80409.18 17081.34 21.24 52626.67 8671.96 16.48

4. Retails &
•qnjk vkSj vU; 41086-77 2522-42 6-14 18723-30 1246-83 6-66 41086.77 2522.42 6.14 18723.30 1246.83 6.66
Others
4.
mi&tksM_ (v) 269901-38 50629-64 18-76 159118-25 26979-33 16-96 Sub-total
269901.38 50629.64 18.76 159118.25 26979.33 16.96
(A)
vk- xSj çkFkfed {ks=k B Non
Priority
Ñf"k ,oa lgk;d Sector
1. 9799-74 407-97 4-16 16168-22 469-03 2-90
xfrfofèk;k¡
1. Agriculture
and allied 9799.74 407.97 4.16 16168.22 469.03 2.90
2 baMLVªh 148470-25 28648-15 19-30 128667-00 23911-27 18-58 activities

3 2. Industry 148470.25 28648.15 19.30 128667.00 23911.27 18.58

lsok,a 139820-54 9771-09 6-99 148316-17 19996-82 13-48
3. Services 139820.54 9771.09 6.99 148316.17 19996.82 13.48
4. •qnjk vkSj vU; 171415-51 14966-57 8-73 64658-65 2122-31 3-28
4. Retails &
171415.51 14966.57 8.73 64658.65 2122.31 3.28
Others
mi&tksM+ (v) 469506-04 53793-78 11-46 357810-05 46499-43 13-00
Sub-total (B) 469506.04 53793.78 11.46 357810.05 46499.43 13.00

oqQy tksM+ (v$vk) 739407-42 104423-42 14-12 516928-29 73478-76 14-21 Total (A+B) 739407.42 104423.42 14.12 516928.29 73478.76 14.21

III. vutZd vkfLr;ksa esa mrkj&p<+ko% III. Movement of Gross NPAs:

(jkf'k #- djksM+ esa) (Amount in ` Crore)
fooj.k pkyw o"kZ fiNys o"kZ Particulars Current Previous
31-03-2021 31-03-2020 year Year
31.03.2021 31.03.2020
ldy vutZd vkfLr;ksa dh çkjfEHkd vfèk'ks"k 7347876 7847270
Gross NPAs Opening balance 73478.76 78472.70
bZvkschlh vkSj bZ;w,uvkbZ osQ lekesyu osQ 3168638 &
Additions on account of amalgamation of
dkj.k o`f¼ eOBC and eUNI
31686.38 -
o"kZ osQ nkSjku o`f¼ (u, ,uih,) lkeatL; 28939-83 2075125 Additions (Fresh NPAs) during the year
osQ çHkko lfgr] ;fn dksbZ gks including effect of Harmonization, if any
28939.83 20751.25

mi tksM+ (,) 13410497 9922395 Sub-total (A) 134104.97 99223.95

deh% Less:
(i) mÂfrdj.k 236304 159841 (i) Up gradations 2363.04 1598.41
(ii) olwyh (mÂr fd, x, •krksa ls dh xbZ 1144153 1078169 (ii) Recoveries (Excluding recoveries made
11441.53 10781.69
olwyh dks NksM+dj) from upgraded accounts)
(iii) rduhdh@foosdlEer jkbZV&vkWiQ 1220243 979299 (iii) Technical /Prudent Write-offs 12202.43 9792.99
(iv) ii osQ vfrfjDr vU; jkbV&vkWiQ+ 367455 357210 (iv) Write-offs other than TWO 3674.55 3572.10
mi tksM+ (ch) 2968155 2574519 Sub-total (B) 29681.55 25745.19
ldy vutZd vkfLr;kWa bfr'ks"k (,&ch) 10442342 7347876 Gross NPAs Closing balance (A-B) 104423.42 73478.76

250
 Annual Report

IV. rduhdh jkbZV&vkWiQ rFkk blesa dh xbZ olwfy;ksa dk fooj.k % IV. Detail of Technical write-offs and the recoveries made
there on:
(jkf'k #- djksM+ esa)
(Amount in ` Crore)
fooj.k pkyw o"kZ fiNys o"kZ
Current Previous
31-03-2021 31-03-2020 Particulars year Year
rduhdh@foosdlEer jkbZV&vkWiQ osQ 49095-75 39302-76 31.03.2021 31.03.2020
çkjafHkd 'ks"k Opening balance of Technical /
49095.75 39302.76
bZvkschlh vkSj bZ;w,uvkbZ osQ lekesyu 28501-52 & Prudential written-off accounts
osQ dkj.k o`f¼ Additions on account of
28501.52 -
amalgamation of eOBC and eUNI
tksM+% 31-03-2021 dks lekIr o"kZ 18040-70 13574-55
osQ nkSjku rduhdh@ foosdlEer Add : Technical / Prudential
write-offs during the year ended
jkbZV&vkWiQ] ftlesa lkeatL; dk çHkko 31.03.2021 including effect of
18040.70 13574.55
Hkh 'kkfey gS] ;fn dksbZ gks Harmonization, if any
mi tksM+ (,) 95637-97 52877-31 Sub-total (A) 95637.97 52877.31
?kVk,a % (ch) o"kZ osQ nkSjku iwoZ 5838-28 3781-56 Less : Reduction made from
rduhdh@foosdlEer jkbZV&vkWiQ ls previously technical / prudential
5838.28 3781.56
•krksa esa dh xbZ deh written-off accounts during the
year (B)
vafre 'ks"k (,& ch) 89799-69 49095-75
Closing balance (A-B) 89799.69 49095.75
V- vksojlht vkfLr;ka] ,uih, o jktLo%
V. Overseas Assets, NPAs and Revenue:
(jkf'k djksM # esa) (Amount in ` Crore)
fooj.k pkyw o"kZ fiNys o"kZ Current year Previous Year
Particulars
31-03-2021 31-03-2020 31.03.2021 31.03.2020
oqQy vkfLr;k¡ 45802-81 37370-68 Total Assets 45802.81 37370.68
oqQy ,uih, (ldy) 2340-67 1734-18 Total NPAs (Gross) 2340.67 1734.18
oqQy jktLo 1365-21 1539-82 Total Revenue 1365.21 1539.82

VI. 31-03-2021 dks cSad }kjk çk;ksftr vkWiQ&cSysal 'khV ,lihoh VI. Off-balance sheet SPVs sponsored by the Bank (which
are required to be consolidated as per accounting norms)
(ftUgsa ys•kadu ekunaMksa osQ vuqlkj lesfdr fd;k tkuk vko';d as on 31.03.2021 are as under:
gS) fuEukuqlkj gSa%
çk;ksftr fo'ks"k ç;kstu osQ uke Name of the SPV sponsored
Domestic Overseas
?kjsyw fons'kh
NIL NIL
'kwU; 'kwU;
32. Reward Points of Credit Card
32- ØsfMV dkMZ osQ fjokWMZ ikWbaV~l
PNB Global Credit Card holders are rewarded as and when they
tc dHkh ih,uch Xykscy ØsfMV dkMZ èkkjd vius ØsfMV dkMZ dk mi;ksx make purchases through usage of Credit Card. Reward Points
djosQ •jhnnkjh djrs gSa rks mUgsa fjokWMZ osQ vad çnku fd;k tkrk gSA ;s are generated at the time of usage of Credit Card by Cardholder
vad mUgksaus O;kikfjd laLFkk u ij ØsfMV vkSj MsfcV dkMZ dk mi;ksx djrs at merchant Establishment. Card holder can redeem the accu-
mulated reward points. The amount payable on account of re-
le; tkjh fd, tkrs gSaA dkMZèkkjd bu ,df=kr vadksa dks fjMhe dj ldrk
ward points is charged to Profit and Loss account and credited
gSA fjokWMZ vadksa osQ dkj.k ns; jkf'k dks ykHk o gkfu •krs esa çHkkfjr fd;k to Sundry Provision Account on daily basis.
tkrk gS vkSj nSfud vkèkkj ij fofHkÂ~ çkoèkku •krs esa ØsfMV fd;k tkrk gS
Position of outstanding reward points of Credit Cards and
D;ksafd ;g jkf'k ifjek.k ;ksX; gksrh gSA Provision thereon:
cdk;k fjokWMZ vadksa (ØsfMV dkMZ) rFkk muosQ lacaèk esa fd, x,
Current Previous
çkoèkku dh fLFkfr fuEufyf•r gS%
Particulars year Year
fooj.k pkyw o"kZ fiNys o"kZ 31.03.2021 31.03.2020
31-03-2021 31-03-2020 Balance Reward Points 206320567 309185884
outstanding
cdk;k 'ks"k fjokWMZ vad 206320567 309185884
Provision held for these points 2.58 3.86
bu vadksa osQ fy, fd;k x;k çkoèkku 2-58 3-86 ( ` in Crore)*
(#-djksM+ esa)

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*ØsfMV dkMZ osQ lacaèk esa fjokWMZ ikWbaV~l osQ çfr 1 ikWbaV osQ fy, #- 0-50 *The provision held against Rewards points in respect of Credit
dk çkoèkku fd;k x;k gSA fjMsEI'ku osQ fiNys pyu osQ vkèkkj ij] fiNys Cards has been worked out at `0.50 for 1 point. Based on past
trend of redemption, provision has been made @25% of accu-
o"kZ osQ vuqekfur vkèkkj ij lafpr fjokWMZ ikWbaV~l osQ @ 25» dk çkoèkku
mulated Reward points on estimated basis as in the previous
fd;k x;k gSA year.
33- çfrHkwfrdj.k ls lacafèkr çdVhdj.k 33. Disclosures relating to Securitization
çfrHkwfr vkfLr;ksa dh cdk;k jkf'k% 31-03-2021 OUTSTANDING AMOUNT OF SECURITISED ASSETS: 31.03.2021

Ø-la- fooj.k la-@#- No/₹.

SI.
djksM+ esa No
Particulars in
crore
1- çfrHkwfrdj.k ysu&nsuksa osQ fy, cSad }kjk ç;ksftr 'kwU;
1. No of SPVs sponsored by the bank for
,lihoh dh la[;k * NIL
securitization transactions*
2- cSad }kjk çk;ksftr ,lihoh dh cfg;ksa osQ vuqlkj 'kwU;
2. Total amount of securitized assets as per books
çfrHkwr vkfLr;ksa dh oqQy jkf'k of the SPVs sponsored by the bank NIL

3- rqyu i=k dh frfFk dks ,evkjvkj dh vuqikyuk esa 'kwU; 3. Total amount of exposures retained by the bank
cSad }kjk jksosQ x, ,Dlikstj dh oqQy jkf'k to comply
with MRR as on the date of balance sheet
d) vkWiQ&cSysal 'khV ,Dlikstj
a) Off-balance sheet exposures
vkjafHkd gkfu
First loss
vU; 'kwU; NIL
Others
•) vkWiQ&cSysal 'khV ,Dlikstj
b) On-balance sheet exposures
vkjafHkd gkfu
First loss
vU;
Others
4 ,evkjvkj osQ vykok çfrHkwfrdj.k ysu&nsuksa osQ
4 Amount of exposures to securitization
fy, ,Dlikstj jkf'k
transactions other than MRR
d) vkWiQ&cSysal 'khV ,Dlikstj
a) Off-balance sheet exposures
i) futh çfrHkwfrdj.k dk ,Dlikstj
i) Exposure to own securitizations
vkjafHkd gkfu First loss
NIL
vU; 'kwU;
Others
ii) r`rh; i{k çfrHkwfrdj.k dk ,Dlikstj ii) Exposure to third party securitizations
vkjafHkd gkfu First loss
vU; Others
•) vkWu&cSysal 'khV ,Dlikstj b) On-balance sheet exposures
i) futh çfrHkwfrdj.k dk ,Dlikstj i) Exposure to own securitizations
vkjafHkd gkfu First loss
vU; 'kwU;
Others NIL
ii) r`rh; i{k çfrHkwfrdj.k dk ,Dlikstj ii) Exposure to third party securitizations
vkjafHkd gkfu First loss
vU; Others
*;gka osQoy cdk;k çfrHkwfrdj.k ysunsu ls lacafèkr ,lihoh dh fjiksVZ dh *Only the SPVs relating to outstanding securitization transac-
tk ldrh gSA tions may be reported here

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34- ØsfMV fMiQkYV LoSi (lhMh,l) 34. Credit Default Swaps (CDS)

31-03-2021 dks lhMh,l dh cdk;k fLFkfr CDS Outstanding position as on 31.03.2021

Ø-la- ih,uch çfri{kdkj jk‘ªh; ysunsu ewY; ifjiDork Notional

Principal
dh ewyèku jkf'k dh frfFk frfFk Sr. Position Counter Deal Value Maturity
(Amount
fLFkfr (jkf'k #- frfFk No. of PNB Party Date Date Date
in `
djksM+ esa) Crore)
'kwU; NIL
35. Transfers to Depositor Education and Awareness Fund
35- tekdrZk f'k{kk vkSj tkx:drk fufèk (MhbZ,,iQ) dks varj.k%
(DEAF):
(jkf'k #- djksM+ esa) (Amount in ` Crore)
fooj.k pkyw o"kZ xr o"kZ 31- Current Previous
31-03-2021 03-2020 Particulars Year Year
MhbZ,,iQ dks varfjr jkf'k dk çkjafHkd 'ks"k 2323-62 1931-83 31.03.2021 31.03.2020
Opening balance of amount
bZvkschlh vkSj bZ;w,uvkbZ osQ lekesyu 1481-06 & transferred to DEAF
2323.62 1931.83
osQ dkj.k fufèk;ksa esa o`f¼
Addition on account of
tksM+% o"kZ osQ nkSjku MhbZ,,iQ dks 784-59 446-56 amalgamation of eOBC and eUNI
1481.06 -
varfjr dh xbZ jkf'k Add : Amounts transferred to
784.59 446.56
deh% o"kZ osQ nkSjku Dyse osQ fufeÙk 103-47 54-77 DEAF during the year
MhbZ,,iQ }kjk dh xbZ jkf'k çfriwfrZ Less : Amounts reimbursed by DEAF
103.47 54.77
towards claims during the year
MhbZ,,iQ dks varfjr dh xbZ jkf'k 4485-80 2323-62
dk vafre 'ks"k * Closing balance of amounts
4485.80 2323.62
transferred to DEAF*
**vkdfLed ns;rk,a& vU;] enksa osQ :i esa ifjyf{kr gksxh] ftlosQ fy,
*Reflected as “Contingent Liability - Others, items for which the
cSad vkdfLed :i ls mÙkjnk;h gS¶ foÙkh; fooj.kksa dh vuqlwph 12 osQ bank is contingently liable” under Schedule 12 of the financial
rgr n'kZk;k x;k gSA statements.
36- vjf{kr fons'kh djsalh ,Dlikstj (;w,iQlhbZ)% 36. Unhedged Foreign Currency Exposure (UFCE):
cSad us eqæk mRçsfjr ½.k tksf•e dks çfrcafèkr esa yxh djsalh dks fu;a=k.k The Bank has framed a policy to manage currency induced cred-
djus gsrq ,d uhfr cukbZ gS rFkk bls cSad dh orZeku½.k çcaèku ,oa tksf•e it risk and has been incorporated the same in bank’s current
uhfr esa fuEukuqlkj 'kkfey fd;k x;k gS% Credit Management & Risk Policy as follows:
“In terms of RBI guidelines, Bank monitors the currency wise
¶vkjchvkbZ us vkjf{kr fons'kh eqæk ,DLikstj esa iwath ,oa çkoèkku
Un-hedged Foreign Currency Exposure in the books of borrow-
vko';drkvksa osQ lEcUèk esa fn'kkfunZs'k fn, gSa fd frekgh osQ var esa okf"kZd ers at quarter ends along-with the Annualized Earnings before
bZchvkbZMh osQ lkFk cSad djsalh osQ vuqlkj mèkkjdrZkvksa osQ •krksa esa vjf{kr Interest & Depreciation (EBID). The incremental provision (rang-
fons'kh eqæk ,DLikstj ij fu;a=k.k j•sxkA •krksa esa 0 ls 80 chih,l dh ing from 0 to 80 bps on total credit exposure, over and above the
Js.kh rd osQ o`f¼'khy çkoèkku] tks fd oqQy ØsfMV ,DLikstj ,oa iwath dh standard asset provisioning) and capital requirement will depend
vko';drk] ekud vkfLr çkoèkku ,oa iwath dh vko';drk vkSj lEHkor% on likely loss (due to foreign currency fluctuation), that borrowers
mlls gksus okyh gkfu osQ fy, mèkkjdrZk dks vius •krksa esa ogu djuk gksxkA may face due to their un-hedged forex exposure in their books.
Bank maintains separate charge and provisioning requirement
bl rjg osQ •krksa esa çkoèkku dh vko';drkuqlkj ,DLikstlZ osQ fy, cSad esa on account of such exposures which may impact the cost to the
,d vyx pktZ O;ofLFkr gS] ftldh ykxr mèkkjdrZk }kjk ogu dh tk,xhA borrowers. Appropriate disclosures in the financial statements of
cSad dh foÙkh; fooj.kh esa ,d leqfpr fMLDykstj Hkh cuk;k tk,xkA¸ the bank shall also be made.”
(jkf'k #- djksM+ esa) (Amount in ` Crore)

fooj.k pkyw o"kZ fiNys o"kZ Particulars

Current Year Previous Year
31-03-2021 31-03-2020 31.03.2021 31.03.2020

vko';d oqQy o`f¼'khy çkoèkku 87-91 47-87 Total Incremental Provision 87.91 47.87
required
èkkfjr o`f¼'khy iwath 167-18 147-73
Incremental capital held 167.18 147.73
cSad us 15 tuojh 2014 osQ vkjchvkbZ ifji=k cSaifofo-la-chih-chlh- 82@21- The Bank has estimated the liability for Unhedged Foreign Cur-
06-200@2013&14 osQ vuqlkj vjf{kr fons'kh djsalh ,Dlikstj (;w,iQlhbZ) rency Exposure (UFCE) in terms of RBI Circular DBOD.NO.BP.
osQ fy, ns;rk dk vuqeku yxk;k gS vkSj 31-03-2021 dks #-87-91 djksM+ BC.82/21.06.200/2013-14 dated January 15, 2014 and is hold-
dk çkoèkku j•rk gSA ing a provision of ` 87.91Crores as on 31.03.2021

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37- baVªk&xzqi ,DLikstj 37. Intra-Group Exposures

(jkf'k #- djksM+ esa) (Amount in ` Crore)

fooj.k pkyw o"kZ fiNys o"kZ Current Previous

31-03-2021 31-03-2020 Particulars Year Year
31.03.2021 31.03.2020
d) baVªk&xzqi ,Dikstj dh oqQy 8126-08 6124-69
a) Total amount of intra-group 8126.08 6124.69
jkf'k exposures
•) 'kh"kZ 20 baVªk xzqi ,DLikstj 8126-08 6124-69 b) Total amount of top-20 8126.08 6124.69
dh oqQy jkf'k intra group exposures
x) mèkkjdrZkvksa@xzkgdksa ij cSad 0-82» 1-03»
osQ oqQy ,DLikstj esa ls baVªk c) Percentage of intra- 0.82% 1.03%
group exposures to total
xzqi ,DLikstj dk çfr'kr
exposure of the Bank on
?k) baVªk xzqi ,Dikstj ij lhek ykxw ugha ykxw ugha borrower/customers
dk mYya?ku dk O;kSjk ,oa d) Details of breach of limits NA NA
fu;ked dkjokbZZ] ;fn dksbZ on intra-group exposures
gks and regulatory action, if
any
38- pyfufèk dojst vuqikr (,ylhvkj) 38. Liquidity Coverage Ratio (LCR)

pyfufèk dojst vuqikr ij xq.kkRed çdVhdj.k QUALITATIVE DISCLOSURE ON LIQUIDITY

COVERAGE RATIO
cSad us 1 tuojh] 2015 ls pyfufèk dojst vuqikr ij vkjchvkbZ
osQ fn'kkfunZs'kksa dk fØ;kUo;u fd;k gSA The bank has implemented RBI guidelines on Liquidity
Coverage Ratio (LCR) from 1st January 2015.
,ylhvkj ekud dk mís'; ;g lqfuf'pr djuk gS fd cSad osQ
The LCR standard aims to ensure that a bank maintains
ikl i;ZkIr ek=kk esa mPp xq.koÙkk iw.kZ pyfufèk vkfLr;ka jgsA ftlls an adequate level of unencumbered High Quality Liquid
fd pyfufèk ncko ifjn`'; osQ varxZr 30 fnuksa osQ fy, pyfufèk Assets (HQLAs) that can be readily converted into cash
vko';drk dks iw.kZ djus osQ fy, de gkfu ij@fcuk fdlh gkfu osQ at little/no loss of value to meet its liquidity needs for a 30
igqpkars gq, vklkuh ls udnh esa ifjofrZr fd;k tk losQA calendar day time horizon under a liquidity stress scenario.

,ylhvkj osQ nks ?kVd gS% LCR has two components:

i) mPp xq.koÙkk iw.kZ pyfufèk vkfLr;ksa osQ LVkWd dk ewY; (HQLAs) (i) The value of the stock of High Quality Liquid Assets
(HQLA)–The Numerator.
nh U;wejsVjA
(ii) Total Net Cash Outflows: Total expected cash outflows
ii) oqQy 'kq¼ udnh çokg% 30 fnuksa osQ fy, ncko ifjn`'; esa oqQy
minus Total expected cash inflows, in stress scenario, for
vuqekfur udnh dk cfgxZeu ?kVko oqQy vuqekfur udnh dk the subsequent 30 calendar days - The denominator.
vkxeu (buÝyks) n fMuksfeusVj
Definition of LCR:
,ylhvkj dh ifjHkk"kk %
mPp xq.korkiw.kZ pyfufèk vkfLr;ksa dk LVkWd (,pD;w,y,,l) ≥ 90» Stock of high quality liquid assets (HQLAs) ≥ 90% (w.e.f 01.10.2020)
(01-10-2020 ls çHkkoh) Total net cash outflows over the next 30 calendar days

vxys 30 fnuksa osQ i'pkr~ oqQy 'kq¼ udnh cfgxZeu The LCR requirement has become binding on the banks with
the following minimum required level as per the time-line given
uhps fn, U;wure vko';d Lrj dh VkbZe ykbZu osQ lkFk cSad ij ,ylhvkj below:
dh vko';drk ,d ckè;rk cu xbZ gS%
Jan 1, Jan 1, Jan 1, Jan 1, Jan 1,
1 tuojh] 1 tuojh] 1 tuojh] 1 tuojh] 1 tuojh] 2015 2016 2017 2018 2019
2015 2016 2017 2018 2018
Minimum
U;wure 60% 70% 80% 90% 100%
60» 70» 80» 90» 100» LCR
,ylhvkj
(Effective from April 17, 2020, RBI has reduced minimum LCR
(vkjchvkbZ us 30 flracj] 2020 rd U;wure ,ylhvkj vko';drk dks requirement from 100% to 80% upto September 30, 2020 and to
100» ls ?kVkdj 80» vkSj 01 vDVwcj] 2020 ls 31 ekpZ] 2021 rd 90» 90% from October 01, 2020 to 31 March, 2021)
dj fn;k gS] 17 vçSy] 2020 ls çHkkoh )
For Q4 FY’2020-21, the daily average LCR was 190.97% (based
prqFkZ frekgh foÙkh; o"kZ 2020&21 osQ fy,] 90» fofu;ked vis{kkvksa osQ on simple average of daily observations) at consolidated level,
lesfdr Lrj ij nSfud vkSlr ,ylhvkj 190-97» (nSfud voyksduksa osQ as against the regulatory requirement of 90%.
lkèkkj.k vkSlr ij vkèkkfjr jgkA

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cSad osQ ,ylhvkj dk eq[; ?kVd] i;ZkIr mPp xq.koÙkk iw.kZ pyfufèk vkfLr;ka The main drivers of LCR of the bank are High Quality Liquid
gSa (,pD;wl,y,) ftlls gj le; cSad dh pyfufèk vko';drkvksa dks iwjk Assets (HQLAs) to meet liquidity needs of the bank at all times
and basic funding from retail and small business customers. The
fd;k tk losQ rFkk •qnjk ,oa NksVs dkjksckjh xzkgdksa dks cqfu;knh iaQfMax dh
retail and small business customer’s contribute about 72.15% of
tk losQA •qnjk vkSj NksVs dkjksckjh xzkgd cSad osQ oqQy tek iksVZiQksfyvks total deposit portfolio of the bank which attracts low run-off factor
dk yxHkx 72-15» ;ksxnku djrs gSa tks 31-03-2021 dks 5@10» dk yks ju of 5/10% as on 31.03.2021.
vkWiQ iSQDVj vkdf"kZr djrk gSA Composition of High Quality Liquid Assets (HQLA)
mPp xq.koÙkk iw.kZ py vkfLr dh lajpuk (,pD;w,y,) HQLAs comprises of Level 1 and Level 2 assets. Level 2 assets
,pD;w,y, esa Lrj 1 o Lrj 2 vkfLr;ka lekfo‘ gSaA Lrj 2 vkfLr;ksa dks are further divided into Level 2A and Level 2B assets, keeping in
view their marketability and price volatility.
mudh cktkj {kerk vkSj dher vfLFkjrk dks è;ku esa j•rs gq, Lrj2, ,oa
Lrj 2 ch esa foHkkftr fd;k x;k gSA Level-1assets are those assets which are highly liquid. For quarter
ended March 31, 2021, the Level-1 asset of the bank includes
Lrj 1& vkfLr;ka os vkfLr;ka gSa tks mPpçokgh gSaA 31 ekpZ] 2021 dks Cash in Hand, Excess CRR, Government Securities in excess
lekIr frekgh osQ fy, Lrj 1 vkfLr;ksa esa gkFk esa udnh] vfèkd lhvkjvkj of minimum SLR, Marketable securities issued or guaranteed by
dk] U;wure ,l,yvkj ls vfèkd ljdkjh çfrHkwfr;k¡] fons'kh lkWojsu }kjk foreign sovereign, MSF and FALLCR totalling to Rs. 323041.48
tkjh ;k xkjaVh çnÙk foi.ku ;ksX; çfrHkwfr;k¡ ,e,l,iQ o ,iQ,,y,ylhvkj cr (based on simple average of daily observations).
ftudk ewY; #- 323041-48 djksM+ (nSfud voyksduksa osQ lkèkkj.k vkSlr Level-2A & 2B assets are those assets which are less liquid and
ij vkèkkfjr) gSA their weighted amount comes to Rs. 9810.15 cr (based on simple
average of daily observations). Break-up of daily observation
Lrj 2, o 2ch os vkfLr;ka gSa tks U;w~u çokgh gSa vkSj ftudh Hkkj jkf'k Average HQLA during quarter ended March 31, 2021 is given
#- 9810-15 djksM+ (nSfud voyksduksa osQ lkèkkj.k vkSlr ij vkèkkfjr) hereunder:
gS 31 ekpZ] 2021 dks lekIr frekgh osQ nkSjku nSfud voyksdu vkSlr
,pD;w,y, dk vyx& vyx fooj.k fuEukuqlkj fn;k x;k gS% Average
High Quality Liquid Assets (HQLAs) %age contribution
mPp xq.koÙkk pyfufèk vkfLr;k¡ (,pD;w,y,) ,pD;w,y, esa vkSlru to HQLA
;ksxnku»
Level 1 Assets  
Lrj 1 vkfLr;ka  
Cash in hand 0.83%
gkFk esa uxnh 0-83»
vfrfjDr lhvkjvkj 'ks"k 0-38» Excess CRR balance 0.38%
Government Securities in excess of
vko';d U;wure ,l,yvkj osQ vfrfjDr 37-24» 37.24%
minimum SLR requirement
ljdkjh çfrHkwfr;k¡
Government securities within the
vfuok;Z vko';drkvksa ,l,yvkj osQ Hkhrj 9-67» mandatory SLR requirement, to the
ljdkjh çfrHkwfr;k¡ ,e,l,iQ osQ varxZr extent allowed by RBI under MSF 9.67%
vkjchvkbZ }kjk (orZeku esa ,uMhVh,y dk 3 (presently to the extent of 3 per cent of
NDTL)
çfr'kr dh lhek rd) LohÑr lhek rd
Marketable securities issued or
csly II ekudhÑr ,çksp osQ varxZr 0» tksf•e 0-59» guaranteed by foreign sovereigns
Hkkj okyh fons'kh Lok;rksa }kjk tkjh ;k xkjaVh dh having 0% risk-weight under Basel II
0.59%
xbZ foi.ku;ksX; çfrHkwfr;k¡ Standardized Approach
pyfufèk dojst vuqikr osQ fy, pyfufèk 48-34» Facility to avail Liquidity for Liquidity
ysus dh lqfoèkk ,iQ,y,lhvkjvkj (orZeku esa Coverage Ratio – FALLCR (presently 48.34%
to the extent of 15 per cent of NDTL)
,yMhVh,y osQ 15» dh)
Total Level 1 Assets 97.05%
oqQy Lrj 1 vkfLr;k¡ 97-05»
Total Level 2A Assets 2.83%
oqQy Lrj 2, vkfLr;k¡ 2-83»
Total Level 2B Assets 0.12%
oqQy Lrj 2ch vkfLr;k¡ 0-12»
Total Stock of HQLAs 100.00%
,pD;w,y, dk oqQy LVkd 100-00»

fuèkh;u Ïksrksa dk laosQUæ.k Concentration of Funding Sources

bl eSfVªd esa mu fufèk;ksa osQ Ïksrksa ftudk vkgj.k pyfufèk tksf•eksa osQ This metric includes those sources of funding, whose withdrawal
vèkhu gS] 'kkfey gSA bldk mís'; çR;sd egRoiw.kZ çfri{k vkSj çR;sd could trigger liquidity risks. It aims to address the funding concen-
tration of bank by monitoring its funding requirement from each
eÞRoiw.kZ mRikn/fy•r ls visf{kr blosQ fuèkh;u dh fuxjkuh }kjk cSad osQ
significant counterparty and each significant product/ instrument.
fuèkh;u laosQUæ.k dks O;Dr djuk gS] Hkkjrh; fjt+oZ cSad osQ fn'kkfunZs'kksa osQ As per RBI guidelines, a “significant counterparty/Instrument/

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vuqlkj ¶egRoiw.kZ çfri{k@fy•r@mRikn¸ dks ,dy çfri{k fy•r@mRikn product” is defined as a single counterparty/Instrument/product
;k cSad osQ oqQy nkf;Ro dk 1» ls vfèkd nkf;Ro okys çfri{kh ls tqMs ;k or group of connected or affiliated counter-parties accounting in
lEc¼ lewg osQ #i esa ifjHkkf"kr fd;k x;k gSA aggregate for more than 1% of the bank’s total liabilities.
The bank has no significant counterparty (deposits/borrowings)
31-03-2021 rd cSad osQ ikl dksbZ egRoiw.kZ çfri{k (tek@mèkkj) ugha gSA
as at 31.03.2021. Top 20 depositors of the bank constitute 3.69%
cSad osQ 'kh"kZ 20 tekdrZkvksa dk 31 ekpZ] 2021 rd cSad dh oqQy ns;rk of bank’s total Deposit as at March 31, 2021. The significant
dk 3-69» gSA egRoiw.kZ mRikn @ lkèku esa opr fufèk] djaV fMikWftV] tek product/ instrument include Saving Fund, Current deposit and
çek.ki=k vkSj varj cSad tek foÙkiks"k.k tks fd O;kid :i ls iSQyk gqvk gS Core Term Deposit, the funding from which are widely spread
vkSj cSad osQ fy, laosQUæ.k tksf•e dks l`ftr ugha dj ldrk gSA and cannot create concentration risk for the bank.
O;qRi ,DLikstj Derivative exposure

cSad osQ ikl O;qRi esa de ,DLikstj gS] tks fd pyfufèk rjyrk ij dksbZ The bank has low exposure in derivatives having negligible im-
pact on its liquidity position.
egRoiw.kZ çHkko ugha Mkyrk gSA
Currency Mismatch
eqæk vlarqyu
As per RBI guidelines, a currency is considered as “significant” if
Hkkjrh; fjtoZ cSad osQ fn'kkfunZs'kksa osQ vuqlkj] eqæk egRoiw.kZ ekuh tkrh gS the aggregate liabilities denominated in that currency amount to
;fn ml eqæk dh oqQyns;rk cSad dh oqQyns;rk dk 5 çfr'kr ;k blls vfèkd 5 per cent or more of the bank’s total liabilities. In our case, only
gSA gekjs ekeys esa] bl ekud ij osQoy ;w,lMh (cSad dh oqQy ns;rkvksa dk USD (12.36% of bank’s total liabilities) falls in this criteria whose
12-36») vkrh gS ftldk ,ylhvkj gksfjtu esa oqQy ckáçokg ij çHkko impact on total outflows in LCR horizon can be managed easily
çcafèkr fd;k tk ldrk gS D;ksafd cSad osQ rqyu i=k osQ vkdkj dks ns•rs as the impact is not large considering the size of balance sheet
gq, bldk çHkko cgqr gh de gSA of the bank.
Degree of centralization of liquidity management and
lewg dh bdkb;ksa osQ chp rjyrk çcaèku vkSj var%fØ;k osQ osQaæhdj.k interaction between group’s units
dk Lrj
The group entities are managing liquidity on their own. However,
lewg bdkb;ka Lo;a rjyrk dk çcaèku dj jgh gSaA cSad us ruko dh vofèk the bank has put in place a group-wide contingency funding plan
esa lewg dh rjyrk dh vko';drk dk è;ku j•us osQ fy, ,d lewg&O;kih to take care of liquidity requirement of the group as a whole in
vkdfLed fufèk ;kstuk cukbZ gSA the stress period.

256
 rjyrk dojst vuqikr ij ek=kkRed çdVhdj.k
(jkf'k #- djksM+ esa)
ekpZ 21 dks lekIr frekgh fnlEcj 20 dks lekIr frekgh flrEcj 20 dks lekIr frekgh twu 20 dks lekIr frekgh ekpZ 20 dks lekIr frekgh
oqQy vfuèkZkfjr oqQy fuèkZkfjr oqQy vfuèkZkfjr oqQy fuèkZkfjr oqQy vfuèkZkfjr oqQy fuèkZkfjr oqQy vfuèkZkfjr oqQy fuèkZkfjr oqQy vfuèkZkfjr oqQy fuèkZkfjr
ewY; ewY; ewY; ewY; ewY; ewY; ewY; ewY; ewY; ewY;
(vkSlr)* (vkSlr)* (vkSlr)* (vkSlr)* (vkSlr)* (vkSlr)* (vkSlr)* (vkSlr)* (vkSlr)* (vkSlr)*
Annual Report

nSfud tkap dh lk/kj.k vkSlr ds vk/kj ij 64 MkVk IokbaV 62 MkVk IokbaV 62 MkVk IokbaV 65 MkVk IokbaV 65 MkVk IokbaV
mPp xq.koÙkk rjy laifÙk
1 oqQy mPp xq.koÙkk rjy laifÙk (,pD;w,y,) 332851.63 335642.93 336516.01 309844.57 201447.06
dS'k vkmVÝyks
2 NksVs O;olk; ds xzkgdksa ls •qnjk tek vkSj tek ftuesa ls 789288.43 73786.10 780068.34 73032.51 772215.14 72256.94 760733.78 71184.11 477726.43 44514.28
(i) fLFkj tek 102854.97 5142.75 99486.56 4974.33 99291.51 4964.58 97785.44 4889.27 65167.36 3258.37
(ii) de fLFkj tek 686433.46 68643.35 680581.78 68058.18 672923.63 67292.36 662948.33 66294.83 412559.08 41255.91
3 vlqjf{kr Fkksd /u] ftuesa ls% 229423.85 121768.79 213310.47 111194.59 205831.80 105808.02 216949.24 111404.43 143999.06 75293.40
(i) vkijs'kuy tek (lHkh çfri{kksa) 0.00 0.00 511.45 127.86 700.99 175.25 607.79 151.95 0.00 0.00
(ii) xSj ifjpkyu tek (lHkh çfri{kksa) 229423.85 121768.79 212799.02 111066.73 205130.81 105632.77 216341.45 111252.48 143999.06 75293.40
(iii) vlqjf{kr ½.k 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
4 lqjf{kr Fkksd foÙk iks”k.k 0.00
5 vfrfjÙkQ vko';drkvksa] ftuesa ls 100893.38 9437.56 102403.95 11447.65 106386.15 11924.01 105889.18 11565.44 75779.03 7753.16
(i) O;qRiUu tksf•e vkSj vU; tekur ds vko’;drkvksa 48.35 48.35 2.11 2.11 4.31 4.31 102.03 102.03 1170.15 1170.15
ls lacaf/r cfgokZg
(ii) ½.k mRiknksa ij /u dh gkfu ls lacaf/r cfgokZg 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
(iii) ØsfMV vkSj rjyrk dh lqfo/k;s 100845.03 9389.21 102401.84 11445.54 106381.84 11919.70 105787.15 11463.41 74608.88 6583.01
6 vU; lafonkRed nkf;Roksa ds foÙk iks"k.k 0.00 0.00 2514.22 2514.22 2786.71 2786.71 3970.30 3970.30 0.00 0.00

257
7 vU; vkdfLed foÙk iks"k.k ds nkf;Ro 81130.81 2711.36 103193.71 3557.41 99639.94 3524.63 92698.68 3140.97 57380.46 1822.03
8 dqy dS'k vkmVÝyks 207703.81 207703.81 207703.81 207703.81 207703.81
udnh çokg
9 lqjf{kr ½.k (tSls jsiks fjolZ) 44085.97 0.00 40356.26 0.00 44080.58 0.00 38445.05 0.00 29720.81 0.00
10 iwjh rjg ls çn'kZu dj tksf•e ls varokZg 35519.81 30858.93 22569.15 19261.52 16540.84 15311.77 18531.53 13722.69 16853.12 13362.68
11 vU; udnh çokg 2548.99 2548.99 4363.82 4363.82 7651.87 7651.87 7294.02 7294.02 5348.29 5348.29
12 dqy udnh çokg 82154.77 33407.92 67289.24 23625.35 68273.29 22963.64 64270.60 21016.71 51922.21 18710.97
13 dqy HQLA 332851.63 335642.93 336516.01 309844.57 201447.06
14 dqy usV udn cfgokZg 174295.89 178121.03 173336.67 180248.54 110671.90
15 pyfuf/ dojst vuqikr (») 190.97 188.44 194.14 171.90 182.02

tSlk fd çcaèku }kjk ladfyr vkSj çekf.kr fd;k x;k gS vkSj ys•k ijh{kdksa }kjk Hkjkslk fd;k x;k gSA
 QUANTITATIVE DISCLOSURE ON LIQUIDITY COVERAGE RATIO
(Amount in $Crore)
Quarter ended Mar'21 Quarter ended Dec'20 Quarter ended Sep'20 Quarter ended June'20 Quarter ended Mar'20
Total Total Total Total Total Total Total Total Total Total
Unweighted Weighted Unweighted Weighted Unweighted Weighted Unweighted Weighted Unweighted Weighted
Value Value Value Value Value Value Value Value Value Value
(average)* (average) (avrage) (average) (average) (average) (average) (average) (average)* (average)
Based on the simple average of daily observations 63 Data Points 64 Data Points 66 data Points 59 Data Points 64 Data Points
High Quality Liquid Assets
1 Total High Quality Liquid Assets (HQLA) 332851.63 335642.93 336516.01 309844.57 201447.06
Cash Outflows
2 Retail deposits and deposits from small business 789288.43 73786.10 780068.34 73032.51 772215.14 72256.94 760733.78 71184.11 477726.43 44514.28
Customer of which
(i) Stable deposits 102854.97 5142.75 99486.56 4974.33 99291.51 4964.58 97785.44 4889.27 65167.36 3258.37
(ii) Less stable deposits 686433.46 68643.35 680581.78 68058.18 672923.63 67292.36 662948.33 66294.83 412559.08 41255.91
3 Unsecured wholesale funding, of which: 229423.85 121768.79 213310.47 111194.59 205831.80 105808.02 216949.24 111404.43 143999.06 75293.40
(i) Operational deposits (all counterparties) 0.00 0.00 511.45 127.86 700.99 175.25 607.79 151.95 0.00 0.00
(ii) Non-operational deposits (all counterparties) 229423.85 121768.79 212799.02 111066.73 205130.81 105632.77 216341.45 111252.48 143999.06 75293.40
(iii) Unsecured debt 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
4 Secured wholesale funding 0.00
5 Additional requirements, of which 100893.38 9437.56 102403.95 11447.65 106386.15 11924.01 105889.18 11565.44 75779.03 7753.16
(i) Outflows related to derivative exposures and other 48.35 48.35 2.11 2.11 4.31 4.31 102.03 102.03 1170.15 1170.15
(ii) Outflows related to loss of funding on debt products 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
(iii) Credit and liquidity facilities 100845.03 9389.21 102401.84 11445.54 106381.84 11919.70 105787.15 11463.41 74608.88 6583.01
6 Other contractual funding obligations 0.00 0.00 2514.22 2514.22 2786.71 2786.71 3970.30 3970.30 0.00 0.00
7 Other contingent funding obligations 81130.81 2711.36 103193.71 3557.41 99639.94 3524.63 92698.68 3140.97 57380.46 1822.03
8 Total Cash Outflows 207703.81 201746.38 196300.31 201265.24 129382.86

258
Cash Inflows
9 Secured lending (e.g. reverse repos) 44085.97 0.00 40356.26 0.00 44080.58 0.00 38445.05 0.00 29720.81 0.00
10 Inflows from fully performing exposures 35519.81 30858.93 22569.15 19261.52 16540.84 15311.77 18531.53 13722.69 16853.12 13362.68
11 Other cash inflows 2548.99 2548.99 4363.82 4363.82 7651.87 7651.87 7294.02 7294.02 5348.29 5348.29
12 Total Cash Inflows 82154.77 33407.92 67289.24 23625.35 68273.29 22963.64 64270.60 21016.71 51922.21 18710.97
13 TOTAL HQLA 332851.63 335642.93 336516.01 309844.57 201447.06
14 Total Net Cash Outflows 174295.89 178121.03 173336.67 180248.54 110671.90
15 Liquidity Coverage Ratio (%) 190.97 188.44 194.14 171.90 182.02

As compiled and certified by the Management and relied upon by the Auditors.
Annual Report
 Annual Report

39- rjyrk dojst vuqikr% ek=kkRed çdVhdj.k iwathxr eki vkSj 39. Disclosure Leverage Ratio: Capital measure and the
,Dlikstj ewY;kadu vuqikr dk çdVhdj.k% Exposure measure along with Leverage Ratio:
(Amount in $ Crore)
(jkf'k #- djksM+ esa)
Particulars Current Year Previous Year
fooj.k pkyw o"kZ fiNys o"kZ 31.03.2021 31.03.2020
31-03-2021 31-03-2020 Capital measure 58842.95 49107.96
iwathxr ewY;eku 58842.95 49107.96 Total Exposure for Total Exposure for
,Dlikstj ewY;eku yhojst vuqikr ¾ yhojst vuqikr ¾ Exposure the calculation of the calculation of
1346316-11 osQ 860226- 05 osQ ifjdfyr measure Leverage ratio = Leverage ratio
1346316.11 = 860226.05
ifjdfyr gsrq oqQy gsrq oqQy ,Dlikstj
,Dlikstj Leverage Ratio
4.37% 5.71%
(%)
yhojst vuqikr (») 4.37% 5.71%
40. Other Notes
40- vU; fVIif.k;k¡
a. As per RBI guidelines, the Bank worked out the amount
d- I. vkjchvkbZ osQ fn'kkfunZs'kkuqlkj] cSad us ikap o"kZ ls vfèkd dh var% of Inter Branch Credit entries outstanding for more than 5
'kk•k çfof‘;ksa dks jkf'k dks vo#¼ •krs esa varfjr djus dk dk;Z years to create a Blocked Account. Accordingly, a sum of
fd;k gSA rnuqlkj] #- 8-65 djksM+ dh jkf'k (lek;kstu osQ ckn dh $8.65Crores (net of adjustments since carried out has been
fuoy jkf'k) dks vuqlwph 5 esa ^^vU; ns;rk,a & vU;¸ 'kh"kZd osQ included under “Other Liabilities-others” in Schedule-5).
vUrxZr vyx ls 'kkfey fd;k x;k gSA b. Premises includes:-
[k- ifjlj lfgr%& i. Premises includes properties amounting to
I. ifjlj lfgr #- 2-26 djksM+ ('kq¼ ewY;gkl) {ykxr #- 4-12 djksM+ } $2.26Crore (Net of Depreciation) {Cost $4.12 Crore}
dh jkf'k dh laifÙk;ka LoRo foys• osQ iathdj.k dh çrh{kk dj jgh gSA are awaiting registration of title deeds.

II. ifjlj esa #- 82-36 djksM+ dh çxfr ij iwathxr dk;Z 'kkfey gSA ii Premises includes Capital work in progress of
$82.36Crore.
x- lw{e] y?kq vkSj eè;e mn~;e fodkl vfèkfu;e 2006 esa fn, x,
c. Guidelines given in Micro, Small and Medium Enterprises
fn'kkfunZs'kksa dk ikyu foÙk o"kZ 2020&21 esa 31 ekpZ 2021 dks Development Act 2006 have been complied with for
lekIr foÙkh; o"kZ osQ nkSjku dh xbZ •jhn osQ fy, fd;k x;k gS vkSj purchases made during FY ended March 31, 2021 in FY
vfèkfu;e osQ vuqlkj foØsrkvksa dks le; ij Hkqxrku fd;k x;k gSA 2020-21 and payments have been made to the Vendors
pwafd foØsrkvksa ls Hkqxrku@ekax esa dksbZ nsjh ugha gqbZ gS] blfy, 31 in time as per Act. Since there had been no delay in
payment/demand from venders, so no penal interest has
ekpZ] 2021 (foÙk o"kZ 2020&21) dks lekIr foÙkh; o"kZ osQ nkSjku been paid during FY ended March 31, 2021 (FY 2020-21).
dksbZ naMkRed C;kt dk Hkqxrku ugha fd;k x;k gSA
d. Information under SEBI (Listing Obligations and
?k- lsch osQ rgr lwpuk (lwphc¼rk nkf;Ro vkSj çdVhdj.k vko';drk,a) Disclosure Requirements) Regulations, 2015, in terms of
fofu;e] 2015 cSad }kjk tkjh vlqjf{kr ckaMksa osQ fy, fofu;e 52(4) the provisions of Regulation 52(4) for unsecured bonds
issued by bank excluding Debt instruments eligible for
osQ çkoèkkuksa osQ vuqlkj iwath vko';drk dks iwjk djus osQ fy, ik=k
meeting capital requirement:
½.k fy•rksa dks NksM+dj%
Whether
DATE OF
Ø- ih,uch vkbZ,l C;kt mDr jsfVax jsfVax jsfVax fVIi.kh Sl. PNB BONDS ISIN PAYMENT
the same
Rating Rating
Rating
Rating
has been India Remark
la- ckaM vkbZ,u Hkqxrku Hkqxrku vkbZlh lh, bafM;k jsfVax No. SERIES NO. OF
paid or
ICRA CARE
Rating
CRISIL
lhjht la- dh frfFk fd;k vkj, vkjbZ jsfVax fØfly INTEREST
not
x;k gS
;k ugha 1
Long Term
1 nhèkZkofèk INE 09-02- Hkqxrku ykxw AA+ AAA AA+ 'kwU; Bonds INE
(Borrowing) 160A 09.02.2021 Paid NA AA+ AAA AA+ NIL
osQ ckaM 160A 2021 ugha series I (8.23 08068
(mèkkj) 08068 %)
lhfjt I
(8-23») 2
Long Term
12 nhèkZkofèk INE 24-03- Hkqxrku ykxw AA+ AAA AA+ 'kwU; Bonds INE
(Borrowing) 160A 24.03.2021 Paid AA AA+ NA AA+ NIL
osQ ckaM 160A 2021 ugha series II 08084
(mèkkj) 08068 (8.35 %)
lhfjt I
(8-35»)
e. In compliance of RBI letter no. BPC.7201/21.04.132/2017-
M- vkjchvkbZ osQ i=k la- chihlh-7201@21-04-132@2017&18 fnukad 08- 18 dated 08.02.2018, Bank has made a provision of
$103.77 Crore being 5 % of the existing outstanding of
02.2018 dh vuqikyu es]a cSda us iatkc jkT; ljdkj dks fn, x, vfxze $2075.40 Crore as on 31.03.2021 in respect of Advance
VeZ yksu (LTL) osQ lacèa k esa 31.03.2021 dks ekStnw k cdk;k #-2075.40 to Government of Punjab Long term Loan (LTL).
djksM+ dk 5» vFkZkr #-103.77 djksM+ dk çkoèkku fd;k gSA

259
 Annual Report

p- vkjchvkbZ ifji=k la- vkjchvkbZ@2015&16@376 Mhchvkj-la-chih-chlh- f. Provisioning pertaining to fraud accounts due to amendment
[email protected]@2015&16 fnukad 18-04-2016 osQ vuqlkj çkoèkkuhdj.k in provisioning norms as per RBI Circular no. RBI/2015-
ekudksa esa la'kksèku osQ dkj.k èkks•kèkM+h •krksa ls lacfa èkr çkoèkku% 16/376 DBR.No.BP.BC.92/21.04.048/ 2015-16 dated
18.04.2016:
(jkf'k #- djksM+ esa)
($ in Crores)
Js.kh 31-03-2021 31-03-2021 31-03-2021 xSj
Category Number Amount Quantum Quantum of
dks lekIr dks lekIr dks lekIr ifj'kksfèkr of Frauds involved of provision unamortized
foÙkh; o"kZ foÙkh; o"kZ foÙkh; o"kZ osQ çkoèkku reported in fraud made during provision
osQ nkSjku osQ nkSjku nkSjku fd, x, o"kZ osQ var during the reported the Financial debited from
Financial during the Year ended ‘other reserve’
fjiksVZ dh xbZ
fjiksVZ dh çkoèkku dh esa ^vU; Year ended Financial 31.03.2021 as at the end
èkks•kèkM+h dh
xbZ èkks•kèkM+h ek=kk vkjf{kr* ls 31.03.2021 Year ended of the year
31.03.2021
la[;k esa 'kkfey ukes
jkf'k Borrowal 153@ 10872.49 4083.88 1013.10
mèkkjh 153@ 10872-49 4083-88 1013-10 Non- 561# 75.02 54.99 -
xSj& 561# 75-02 54-99 & Borrowal
Frauds
mèkkjh
èkks•kèkM+h Total 714 10947.51 4138.87 1013.10

oqQy 714 10947-51 4138-87 1013-10 @Out of 153 accounts, 13 accounts are old fraud cases &
@153 •krksa esa ls] 13 iqjkus •krs ij èkks•kèkM+h ekeys gSa vkSj vkjchvkbZ dks $854.49 Crores have been enhanced & updated to RBI due to
lkeatL; osQ dkj.k #- 854-49 djksM+ dks c<+k;k vkSj vn~;ru fd;k x;k gSA harmonization.

# 561 •krksa esa ls] 1 iqjkuk •krk ij èkks•kèkM+h dk ekeyk gS vkSj vkjchvkbZ # Out of 561 accounts, 1 account is old fraud case & $18.00 Crores
dks lkeatL; osQ dkj.k #-18-00 djksM+ dks c<+k;k vkSj vn~;ru fd;k x;k gSA have been enhanced & updated to RBI due to harmonisation.

N- çkFkfedrk&çkIr {ks=k ½.k çek.ki=k (ih,l,ylh) dk fooj.k g. Details of Priority Sector Lending Certificate (PSLCs)

(jkf'k #- djksM+ esa) ($ in Crores)

Ø- ih,l,ylh osQ çdkj o"kZ osQ nkSjku o"kZ osQ Sr. No. Types of PSLCs PSLC PSLC
la- •jhnk x;k nkSjku fcØh bought sold
during during
ih,l,ylh fd;k x;k the year the year
ih,l,ylh
1 Agriculture 9998.50 0.00
1 Ñf"k 9998-50 0-00
2 Small and Marginal Farmers 0.00 0.00
2 y?kq ,oa lhekar Ñ"kd 0-00 0-00
3 Micro Enterprises 0.00 0.00
3 lw{e mn~;e 0-00 0-00
4 lkekU; 0-00 0-00 4 General 0.00 0.00

oqQy 9998-50 0-00 TOTAL 9998.50 0.00

t ¶vuqlwfpr okf.kfT;d cSadksa ({ks=kh; xzkeh.k cSadksa osQ vfrfjDr)] h. IND AS roadmap for scheduled commercial banks (excluding
chekdrZk@chek oaQifu;ksa vkSj xSj&cSafoaQx foÙkh; oaQifu;ksa gsrq regional rural banks), insurers/insurance companies and
vkbZ,uMh ,,l dks jksMeSi osQ :i esa osQaæh; dkWiZksjsV ekeyksa osQ non-banking financial companies (NBFCs) was issued by
ea=kky; (,evkslh) }kjk çsl foKfIr fnukad 18 tuojh 2016 Union Ministry of Corporate Affairs (MCA) through press
osQ ekè;e ls tkjh fd;k x;kA vkbZ,uMh ,,l] ,elh, dh çsl release dated 18 January 2016. IND AS was applicable to
foKfIr osQ vuqlkj] foÙkh; o"kZ 2018&19 ls cSad ij ykxw Fkk] ftls the Bank in accordance with the MCA press release from
vkjchvkbZ dh çsl foKfIr (2017&18@2642) fnukad 5 vçSy 2018 financial year 2018-19 which was deferred to financial year
}kjk foÙkh; o"kZ 2019&20 osQ fy, vkLFkfxr dj fn;k x;k FkkA 2019-20 vide RBI’s Press Release (2017-18/2642) dated
vkjchvkbZ us vkbZ,uMh ,,l osQ dk;ZkUo;u dks rc rd osQ fy, 5 April 2018. RBI has further deferred implementation of
Vky fn;k gS tc rd fd mlosQ ifji=k la[;k Mhchvkj-u-chih- IND AS till further notice vide its Circular no DBR.BP.BC.
chlh-29@21-07-001@2018&19 fnukad 22-03-2019 dks jí u dj No. 29/21.07.001/2018-19 dated 22.03.2019. However,
the Bank had commenced the process of IND AS (Indian
fn;k tk,A rFkkfi cSad us foÙkh; o"kZ 2016&17 ls vkbZ,uMh ,,l
Accounting Standards) implementation since financial
(Hkkjrh; ys•kadu ekud) osQ dk;ZkUo;u dh çfØ;k 'kq: dh gSA
year 2016-17. The Bank has a well-planned strategy for
cSad osQ ikl dk;ZkUo;u osQ fy, ,d ;kstukc¼ j.kuhfr gS vkSj bl Ind AS implementation and has made substantial progress
dk;Z esa dkiQh çxfr gqbZ gSA pkyw ys•kadu <kaps vkSj vkbZ,uMh ,,l in this regard. The Bank has completed a diagnostic study
osQ chp vlekurkvksa dh igpku djus osQ fy, cSad us funkudkjh to identify the differences between the current accounting

260
 Annual Report

vè;;u iwjk fd;k gSA ¶bl funkudkjh vè;;u osQ vkèkkj ij cSad framework and IND AS. The Bank has since submitted
us çHkko dk ifjek.k fuèkZkfjr fd;k gS vkSj flracj 2016 dks lekIr Proforma Financial Statements for the half year ended
gqbZ Nekgh osQ fy, çk:i foÙkh; fooj.k nk;j fd;k gS rFkk twu September 2016 and for the quarter ended June 2017 with
the Reserve Bank of India. From the quarter ended June
2017 esa lekIr frekgh esa Hkkjrh; fjt+oZ cSad dks nk;j fd;k FkkA twu 2018, Bank is compiling the Proforma Ind AS Financial
2018 dks lekIr frekgh ls cSad gj frekgh esa vkbZ,uMh ,,l foÙkh; Statements every quarter and submitting to RBI as per
fooj.kksa osQ çk:i dk ladyu dj jgk gS vkSj viuh vko';drkuqlkj their requirement. The Bank will implement Ind AS once
vkjchvkbZ dks çLrqr dj jgk gSA vr% vkjchvkbZ }kjk laØe.k dh the transition date is conveyed by RBI. 
rkjh• osQ ckn cSad vkbZ,uMh ,,l dks ykxw djsxkA
i. In terms of notification no.CG-DL-E-23032020-218862
>- foÙk ea=kky; (foÙkh; lsok foHkkx) }kjk tkjh vfèklwpuk la[;k dated March 23, 2020 issued by the Ministry of Finance
lhth&Mh,y&bZ&23032020&218862 fnukad 23 ekpZ] 2020 osQ (Department of Financial Services) containing amendment
vuqlkj jk‘ªh;Ñr cSadksa (çcaèku vkSj fofoèk çkoèkku) ;kstuk] 1970 in Nationalized Banks (Management and Miscellaneous
esa la'kksèku dk vuqikyu djus osQ ckn jk‘ªh;Ñr cSadksa (çcaèku vkSj Provisions) Scheme, 1970, after complying with the
requirements of Nationalized Banks (Management and
fofoèk çkoèkku) ;kstuk] 1970 dh vko';drkvksa vkSj cSafoaQx oaQiuh Miscellaneous Provisions) Scheme, 1970 and sub - section
(miØeksa dk vfèkxzg.k vkSj gLrkarj.k) vfèkfu;e] 1970 dh èkkjk (2BBA) of section 3 of the Banking Companies (Acquisition
3 dh mi&èkkjk (2BBA)] cSad us 28]707-92 djksM+ #i;s osQ lafpr and Transfer of Undertakings) Act, 1970, the Bank has
uqdlku dks fofu;ksftr fd;k gSA 06 vxLr] 2020 dks vius 'ks;j appropriated accumulated losses of Rs.28,707.92 Crore
çhfe;e •krs lsA mDr fofu;ksx dk cSad dh pqdrk iwath] iwath from its share premium account on August 06, 2020.
i;ZkIrrk] mÙkksyu vuqikr vkSj fuoy ewY; ij dksbZ çHkko ugha iM+rk The said appropriation has no impact on Bank’s Paid-up
gSA capital, Capital Adequacy, Leverage Ratio and Net Worth.

×k- ts,llh Vsaxjh cSad (cSad osQ ,d lg;ksxh) osQ LFkkuh; cSafoaQx j. The local Banking Regulator of JSC Tengri Bank (an
fu;ked us budk ykblsal jí dj fn;k vkSj vLFkk;h ç'kkld fu;qDr associate of the Bank) revoked its license w.e.f. 18.09.2020
and appointed Temporary Administrator. The Temporary
gS] tks 18-09-2020 ls çHkkoh gSA vLFkk;h ç'kkld us 28-09-2020 Administrator filed law suit for liquidation process of JSC
dks ts,llh Vsaxjh cSad dh ifjlekiu çfØ;k osQ fy, eqdnek nk;j Tengri Bank on 28.09.2020. On 15.02.2021, the decision
fd;kA 15-02-2021 dks] ts,llh Vsaxjh cSad osQ ifjlekiu ij fu.kZ; on liquidation of JSC Tengri Bank came into force by the
vihy U;k;ky; }kjk ykxw fd;k x;kA 19-02-2021 dks] Vsaxjh cSad Appeal Court. On 19.02.2021, the Liquidation commission
osQ ifjlekiu vk;ksx us cSad osQ ifjlekiu dh tkudkjh çdkf'kr of Tengri Bank published information of liquidation of
dhA o"kZ osQ nkSjku] cSad us #i;s osQ fuos'k osQ fy, çkoèkku fd;k gSA the Bank. During the year, the Bank has made provision
ts,llh Vsaxjh cSad esa 341-59 djksM+A blosQ vykok] 31 ekpZ] 2021 for investment of Rs. 341.59 Crore in JSC Tengri Bank.
Further, during the year ended March 31, 2021, provision
dks lekIr o"kZ osQ nkSjku] ts,llh Vsaxjh cSad esa tek djus osQ fy,
of Rs. 351.29 Crore towards deposit in JSC Tengri Bank
351-29 djksM+ #i;s dk Hkqxrku djus dk çkoèkku fd;k x;k gSA has been made.
40- I. tgk¡ dgha vko';d gks fiNys o"kZ osQ vk¡dM+ksa dks iqu% lewfgr @ 40. I. Figures of the previous year have been regrouped /
iqu% O;ofLFkr @iqu% Js.khc¼ fd;k x;k gSA rearranged / reclassified wherever necessary.
II. tgka dgha Hkh vkadM+s dks’d esa fn, x, fn, x, gSa (en la[;k II. Figures in the bracket wherever given (except Item no.
15 dks NksM+dj% ys•k ekud 15 & deZpkjh ykHk) os fiNys o"kZ ls 15: Accounting Standard 15 - Employees Benefits) relates
lacafèkr gSaA to previous year.
III. fiNys o"kZ osQ vkadM+s iwoZ&lekesyu vofèk osQ fy, LVSaMvyksu III. Figures of previous year relates to standalone Bank’s
cSad osQ foÙkh; ls lacafèkr gSa] blfy, iksLV lekesyu foÙkh; osQ lkFk financials for pre-amalgamation period, hence not
rqyuh; ugha gSa comparable with post amalgamation financials.

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iatkc uS'kuy cSad dk 31 ekpZ 2021 dks lekIr o"kZ ds fy, ,dy udnh izokg dk fooj.k
PANJAB NATIONAL BANK - STATEMENT OF STANDALONE CASH FLOW FOR THE YEAR
ENDED 31ST MARCH 2021
(` 000 dks NksM+ fn;k x;k gS) (` 000 omitted)
fooj.k 31-03-2021 dks 31-03-2020 dks
Particulars As on 31.03.2021 As on 31.03.2020

v- Ikfjpkyu dkÕkZdykIkksa ls udnh çokg

A. Cash Flow from Operating Activities
dj ds i'pkr fuoy ykHk 20216187 3361944
Net Profit after Tax
dj ds fy, izko/ku 14577796 4027884
Provision for Tax
(I) dj ls iwoZ fuoy ykHk (i) 34793983 7389828
Net Profit before taxes

(II) fuEufyf[kRk ds fy, lEkkÕkkstu%

Adjustments for:
vpy vkfLRkÕkksa Ikj EkwYÕkßkl 9749180 6076793
Depreciation on fixed assets
fuos'kksa (fuoy) ij ewY;ßkl@(fueksZpu) 2582615 (3650117)
Depreciation/(Release) on Investments (net)
vuq"kaxh@la;qDr mn~;eksa esa fuos'kksa (fuoy) ij ewY;ßkl@(fueZkspu) 3415876 -
Depreciation/(Release) on Investments in Subsidiary/JV
vuZtd vkfLr;ksa ij çko/ku 170595149 144640764
Provisions for non performing assets
ekud vkfLr;ksa ds fy, çko/ku 12738676 730724
Provision on Standard Assets
vU; çko/ku (fuoy) 5680957 (1712296)
Other Provision (net)
vuq"kaxh@vU; ls ykHkka'k (1397262) (946071)
Dividend from Subsidiary / Others
vpy vkfLr;ksa dh fcØh ls ykHk@gkfu('kq¼) 127538 (416673)
Profit / Loss on sale of Fixed Assets (net)
cka.M ij pqdk;k x;k C;kt 19928701 11762046
Interest paid on Bonds
mi;ksx Sub Total (ii) 223421430 156485170

Ikfjpkyu vkfLRkÕkksa o nsÕkRkkvksa Eksa IkfjoRkZuksa ls IkwoZ Ikfjpkyu ykHk

Operating Profit before Changes in Operating Assets (i+ii) 258215413 163874998
and Liabilities

(III) Ikfjpkyu vkfLRkÕkksa o nsÕkRkkvksa Eksa 'kq¼ IkfjoRkZu ds fy, lEkkÕkkstu

Adjustment for net change in Operating Assets and
Liabilities
fuos'kksa Eksa ßkl@(o`f¼) (216725666) (379176654)
Decrease / (Increase) in Investments
vfxzEkksa Eksa ßkl@(o`f¼) 53122453 (281163389)
Decrease / (Increase) in Advances
vUÕk vkfLRkÕkksa Eksa ßkl@(o`f¼) (62359792) (13791168)
Decrease / (Increase) in Other Assets
tEkk jkf'kÕkksa Eksa (o`f¼)@ßkl 347698406 278161845
Increase / (Decrease) in Deposits
mèkkjksa Eksa (o`f¼)@ßkl (271804555) 120995141
Increase / (Decrease) in Borrowings

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(` 000 dks NksM+ fn;k x;k gS) (` 000 omitted)

fooj.k 31-03-2021 dks 31-03-2020 dks
Particulars As on 31.03.2021 As on 31.03.2020

vUÕk nsÕkRkkvksa o çkoèkkuksa Eksa (o`f¼)@ßkl (94661892) 6206589

Increase / (Decrease) in Other Liabilities & Provisions
(iii) (244731046) (268767636)

Ikfjpkyuksa ls mRIk udnh (i+ii+iii)

13484367 (104892639)
Cash generated from Operations
çnÙk izR;{k dj (okIklh dks ?kVkdj) (1563105) (21233338)
Direct Taxes paid (net off refund)
d- Ikfjpkyu dkÕkZdykIkksa ls fuoy udnh ( d)
11921262 (126125977)
A. Net Cash from Operating Activities ( A)

[k- fuos'k dkÕkZdykIkksa ls udnh çokg

B. Cash Flow from Investing Activities
vpy vkfLRkÕkksa dh [kjhn (fCkØh dks ?kVkdj) (7746451) (3300263)
Purchase of Fixed Assets (net off Sales)
vuq"kafxÕkksa@ vU;ksa ls çkIRk ykHkka'k 1397262 946071
Dividend recd from Subsidiary/Others
vuq"kafxÕkksa@ laÕkqDr m|Ekksa@ vU;ksa Eksa fuos'k (2042483) (40652)
Investment in Subsidiary/Others
fuos'k dkÕkZdykIkksa Eksa (çÕkqDr) fuoy udnh ( [k)
(8391672) (2394843)
Net Cash from/(used) in Investing Activities (B)

x- foÙkhÕku dkÕkZdykIkksa ls (iz;qDr) udnh çokg ls

C. Cash flow from Financing Activities
'ksÕkj@iwath vkosnu jkf'k@'ksÕkj çhfEkÕkEk 37773245 160910000
Share Capital/Share Application Money/Share Premium
ckW.Mksa dk fuxZe/(ekspu) 35089407 (12000000)
Issue/(Redemption) of Bonds
ckW.Mksa ij çnÙk C;kt (19928701) (13339296)
Interest paid on Bonds
lekesyu osQ ifj.kkeLo:i vkaf'kd ik=krk osQ fy, bZ&vkschlh vkSj
bZ&;w,uvkbZ osQ 'ks;jèkkjd dks çnÙk udnh (5012) -
Cash paid to Shareholder of e-OBC & e-UNI towards
fractional entitlement consequent to amalgamation
foÙkhÕku dkÕkZdykIkksa ls (çÕkqDr) fuoy udnh ls ( x)
52928939 135570704
Net Cash from/(used) Financing Activities (C)

?k- lekesyu ds dkj.k izkIr rFkk udnh RkqYÕk (?k)

D. Cash and Cash Equivalents received on account of 297108220 -
(D)
amalgamation

M+- udnh RkFkk udnh RkqYÕkksa Eksa fuoy IkfjoRkZu ( d$[k$x$?k)

353566749 7049884
E. Net Change in Cash and Cash Equivalents (A+B+C+D)

o"kZ ds vkjEHk Eksa udnh RkFkk udnh RkqYÕk

Cash and Cash Equivalents at the beginning of the year
HkkjRkhÕk fj”koZ CkSad ds Ikkl udnh vkSj 'ks"k 383978504 321291338
Cash and Balances with Reserve Bank of India
cSadksa ds ikl 'ks"k jkf'k vkSj ekax o vYi lwpuk ij çkI; /u 375951792 431589074
Balances with Banks & Money at Call & Short Notice
759930296 752880412

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 Annual Report

(` 000 dks NksM+ fn;k x;k gS) (` 000 omitted)

fooj.k 31-03-2021 dks 31-03-2020 dks
Particulars As on 31.03.2021 As on 31.03.2020

o"kZ ds vaRk Eksa udnh RkFkk udnh RkqYÕk

Cash and Cash Equivalents at the end of the year
HkkjRkhÕk fj”koZ CkSad ds Ikkl udnh vkSj 'ks"k jkf'k 439588283 383978504
Cash and Balances with Reserve Bank of India
cSadksa ds ikl 'ks"k jkf'k vkSj ekax o vYi lwpuk ij çkI; /u 673908762 375951792
Balances with Banks & Money at Call & Short Notice
1113497045 759930296

fVIif.k;k¡%&
1 çnÙk çR;{k djksa (çfrnku dks ?kVkdj) dks ifjpkyu dk;Zdykiksa ls m¼r ekuk x;k gS rFkk bUgsa fuos'k ,oa foÙkh;u dk;Zdykiksa osQ eè; foHkDr ugha
fd;k x;k gSA
2 ekbul esa fn, x, lHkh vkadM+sa ^udnh cká çokg* dks n'kZkrs gSaA
3 31-03-2020 osQ vkadM+s lekesyu iwoZ iatkc uS'kuy cSad LVSaMvyksu ls lacafèkr gSa] blfy, budh 31-03-2021 osQ lekesyu i'pkr osQ foÙkh;u osQ
lkFk rqyuk ugha dh tk ldrhA
4 fiNyh vofèk osQ vkadM+ksa dks orZeku vofèk osQ oxZhdj.k osQ vuq:i vko';d le>s tkus ij iqu% ,df=kr fd;k x;k gSA

Notes :-
1 Direct taxes paid (net off refund) are treated as arising from operating activities and are not bifurcated between investing and
financing activities.
2 All figures in bracket represents “Cash Out Flow”
3 Figures of 31.03.2020 are related to standalone pre amalgamated Punjab National Bank, hence not comparable with post
amalgamation financials of 31.03.2021
4 Figures of previous period have been regrouped wherever considered necessary to conform current period classification.

ih ds ok".kZs; vkj ds [khph izoh.k dqekj 'kekZ

P K VARSHNEY R K KHICHI PRAVEEN KUMAR SHARMA
lgk;d egkçCkaèkd mi egkçCkaèkd EkgkçCkaèkd
ASSISTANT GENERAL MANAGER DEPUTY GENERAL MANAGER GENERAL MANAGER

Mh ds tSu
D K JAIN
eq[; egkçca/d vkSj lh,iQvks
CHIEF GENERAL MANAGER & CFO

Lo:i dqekj lkgk fot; nqcs lat; dqekj

SWARUP KUMAR SAHA VIJAY DUBE SANJAY KUMAR
dkÕkZIkkyd funs'kd dkÕkZIkkyd funs'kd dkÕkZIkkyd funs'kd
EXECUTIVE DIRECTOR EXECUTIVE DIRECTOR EXECUTIVE DIRECTOR

lh,p- ,l-,l- efYydktZqu jko

CH. S.S. MALLIKARJUNA RAO
çca/ funs'kd ,oa eq[; dk;Zikyd vf/dkjh
MANAGING DIRECTOR & CEO

264
 Annual Report

iadt tSu foosd vxzoky MkW- vk'kk HkaMkjdj xkSre xqgk

PANKAJ JAIN VIVEK AGGARWAL Dr. ASHA BHANDARKER GAUTAM GUHA
funs'kd funs'kd funs'kd funs'kd
DIRECTOR DIRECTOR DIRECTOR DIRECTOR

leku frfFk dks gekjh fjiksVZ ds vuqlkj

As per our report of even date

ÑRks ,l ,u èkou ,aM oaQiuh ,y,yih Ñrs ,e osQ vxzoky ,aM oaQiuh Ñrs , tkWu ekWfjl ,aM oaQiuh
For S N Dhawan & Co. LLP For M K Aggarwal & Co. For A John Moris & Co.
lunh ys[kkdkj lunh ys[kkdkj lunh ys[kkdkj
Chartered Accountants Chartered Accountants Chartered Accountants
,IkQvkj,u 000050,u\,u500045 ,IkQvkj,u 001411,u ,IkQvkj,u 007220,l
FRN: 000050N/N500045 FRN: 001411N FRN:007220S

lunh ys•kdkj lqfjanj oqQekj •V~Vj lunh ys•kdkj vrqy vxzoky lunh ys•kdkj th dqekj
CA Surinder Kr. Khattar Hkkxhnkj CA G Kumar
Hkkxhnkj CA Atul Aggarwal Hkkxhnkj
Partner Partner Partner
(lnLÕk la- 084993) (lnLÕk la- 099374) (lnLÕk la- 023082)
(M.No. 084993) (M.No. 099374) (M.No. 023082)
LFkku% ubZ fnYyh LFkku% ubZ fnYyh LFkku% psUUkbZ
Place: New Delhi Place: New Delhi Place: Chennai

ÑRks ,l vkj xks;y ,aM oaQiuh ÑRks ih,l,eth ,aM ,lksfl,V~l

For S R Goyal & Co. For PSMG & Associates
lunh ys[kkdkj lunh ys[kkdkj
Chartered Accountants Chartered Accountants
,IkQvkj,u 001537lh ,IkQvkj,u 008567lh
FRN: 001537C FRN: 008567C

lunh ys•kdkj vt; vVksfy;k lunh ys•kdkj lanhi tSu

CA Ajay Atolia CA Sandeep Jain
Hkkxhnkj Hkkxhnkj
Partner Partner
(lnLÕk la- 077201) (lnLÕk la- 077281)
(M.No. 077201) ( M.No. 077281)
LFkku% ubZ fnYyh LFkku% ubZ fnYyh
Place: New Delhi Place: New Delhi

fnukad % 04@06@2021
Date : 04/06/2021
LFkku % ubZ fnYyh
Place : New Delhi

265
 Annual Report

ys[kkijh{kdksa dk Lora=k çfrosnu INDEPENDENT AUDITORS’ REPORT

iatkc uS'kuy cSad ds lnL;ksa ds fy, To the Members of Punjab National Bank
,dy foÙkh; foojf.k;ksa dh ys•k&ijh{kk ij fjiksVZ Report on Audit of the Standalone Financial Statements

vfHker Opinion

1- geus layXu iatkc uS'kuy cSad ,dy foÙkh; fooj.kksa dh ys•kijh{kk 1. We have audited the accompanying Standalone Financial
dh gS] ftlesa 31 ekpZ] 2021 rd dk rqyu i=k vkSj ykHk vkSj gkfu Statements of the Punjab National Bank (“the Bank) which
comprise the Balance Sheet as at 31 March, 2021, and
ys• rFkk lekIr o"kZ osQ fy, udnh çokg fooj.k vkSj egRoiw.kZ
the Profit and Loss account and the Cash Flow Statement
ys•kadu uhfr;ksa vkSj vU; fooj.kkRed tkudkjh osQ lkjka'k lfgr for the year then ended and notes to Standalone Financial
,dy foÙkh; fooj.kksa osQ uksV~l 'kkfey gSa] ftlesa lekIr o"kZ dh Statements including a summary of significant accounting
bl frfFk osQ fy, gekjs }kjk ys•kijhf{kr 20 'kk•kvksa vkSj Vªstjh policies and other explanatory information, in which
çHkkx vkSj 45 vU; dk;Zky; vkSj lkafofèkd 'kk•k ys•k ijh{kdksa are included returns for year ended on that date of 20
}kjk ys•k ijhf{kr 5881 'kk•k,a vkSj vU; dk;Zky; vkSj LFkkuh; branches, treasury division and 45 other offices audited
ys•k ijh{kdksa }kjk ys•k ijhf{kr 2 fons'kh 'kk•kvksa dk fjVuZ 'kkfey by us and 5881 branches and other offices audited by
statutory branch auditors and 2 foreign branches audited
gSaA Hkkjrh; fjt+oZ cSad }kjk cSad dks tkjh fn'kk&funZs'kksa osQ vuqlkj]
by local auditors. The branches audited by us and those
gekjs }kjk rFkk vU; ys•kijh{kdksa }kjk ys•kijhf{kr 'kk•kvksa dk p;u audited by other auditors have been selected by the Bank
cSad }kjk fd;k tkrk gSA cSysal 'khV esa ykHk vkSj gkfu ys• vkSj in accordance with the guidelines issued to the Bank by
udnh çokg fooj.k cSad dh 6103 'kk•kvksa vkSj vU; dk;Zky;ksa ls the Reserve Bank of India. Also included in the Balance
fjVuZ gS tks ys•k ijh{kk osQ vè;èkhu ugha fd, x, gSa] Hkh 'kkfey gSA Sheet, the Profit and Loss account and the Cash Flow
bu ys•kijhf{kr 'kk•kvksa esa 8-90 çfr'kr vfxze] 29-31 tek] 6-65 Statement are the returns from 6103 branches and other
çfr'kr C;kt vk; vkSj 28-55 çfr'kr C;kt O;; gksrk gSA offices of the bank which have not been subjected to
audit. These unaudited branches account for 8.90 percent
of advances, 29.31 percent of deposits, 6.65 percent of
2- gekjh jk; esa vkSj gekjh loZksÙke tkudkjh esa rFkk gesa fn, x,
interest income and 28.55 percent of interest expenses.
Li‘hdj.k osQ vuqlkj] mijksDr ,dy foÙkh; fooj.k cSad osQ fy,
visf{kr rjhosQ ls cSafoaQx fofu;eu vfèkfu;e] 1949 (^vfèkfu;e^) 2. In our opinion and to the best of our information and
}kjk vko';d tkudkjh çnku djrk gS vkSj vkerkSj ij Hkkjr esa according to the explanations given to us, the aforesaid
Standalone Financial Statements give the information
LohÑr ys•kadu fl¼karksa osQ vuq:i gS vkSj% required by the Banking Regulation Act, 1949 (the ‘Act’) in
the manner so required for Bank and are in conformity with
,- fn, x, uksV~l osQ lkFk ifBr rqyu i=k lHkh vko';d fooj.kksa accounting principles generally accepted in India and:
lfgr ,d iw.kZ vkSj fu"i{k rqyu i=k gS] ftlesa vko';d
fooj.k fn, x, gSa vkSj lgh çdkj ls cuk;k x;k gS rkfd 31 a. the Balance Sheet, read with the notes thereon
ekpZ] 2021 dks cSad osQ ekeyksa dh fLFkfr osQ ckjs esa lgh vkSj is a full and fair Balance Sheet containing all the
necessary particulars, is properly drawn up so as to
fu"i{k n`f‘dks.k çnf'kZr fd;k tk losQ_ exhibit a true and fair view of the state of affairs of
the Bank as at 31 March, 2021;
ch- bl uksV osQ lkFk ifBr ykHk vkSj gkfu ys•k lgh ykHk 'ks"k
n'kZkrk gS_ rFkk b. the Profit and Loss Account, read with the notes
thereon shows a true balance of profit and
lh- ml frfFk dks lekIr o"kZ osQ fy, udn çokg fooj.k udn
çokg dk lgh vkSj fu"i{k n`f‘dks.k çnku djrk gSA c. the Cash Flow Statement gives a true and fair view
of the cash flows for the year ended on that date.

vfHker dk vkèkkj Basis for Opinion

3- geus bafLVV~;wV vkWiQ pkVZM ,dkmaVsUV~l vkWiQ bafM;k (vkbZlh,vkbZ) 3. We conducted our audit in accordance with the Standards
on Auditing (SAs) issued by the Institute of Chartered
}kjk ys•k ijh{kk ij tkjh ekudksa (,l ,) osQ vuqlkj ys•kijh{kk
Accountants of India (ICAI). Our responsibilities under
dh gSA mu ekudksa osQ rgr gekjh tf+Eesnkfj;ksa dks vkxs gekjh fjiksVZ those Standards are further described in the Auditor’s
osQ ,dy foÙkh; fooj.kksa dh ys•k ijh{kk osQ fy, ys•k ijh{kd dh Responsibilities for the Audit of the Standalone Financial
ftEesnkfj;k¡ •aM esa of.kZr fd;k x;k gSA Hkkjr esa ,dy foÙkh; fooj.kksa Statements’ section of our report. We are independent of
the Bank in accordance with the code of ethics issued by
dh gekjh ys•k ijh{kk osQ fy, çklafxd uSfrd vko';drkvksa osQ the Institute of Chartered Accountants of India together
lkFk bafLVV~;wV vkWiQ pkVZMZ ,dkmaVsaV~l vkWiQ bafM;k }kjk tkjh vkpkj with ethical requirements that are relevant to our audit of
lafgrk osQ vuqlkj ge cSad ls Lora=k gSa] vkSj geus bu vko';drkvksa the Standalone Financial Statements in India, and we have
vkSj vkpkj lafgrk osQ vuqlkj viuh vU; uSfrd ftEesnkfj;ksa dks fulfilled our other ethical responsibilities in accordance with
these requirements and the code of ethics. We believe
iwjk fd;k gSA gesa fo'okl gS fd geus tks ys•k ijh{kk lk{; çkIr

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fd, gSa] os gekjs vfHker osQ fy, vkèkkj çnku djus gsrq i;ZkIr vkSj that the audit evidence we have obtained is sufficient and
mi;qDr gSaA appropriate to provide a basis for our opinion.

çeq• ys•k ijh{kk ekeys Key Audit Matters

4- çeq• ys•k ijh{kk ekeys os ekeys gSa] tks gekjs is'ksoj fu.kZ; esa] 4. Key audit matters are those matters that, in our professional
pkyw vofèk osQ ,dy foÙkh; fooj.kksa dh gekjh ys•k ijh{kk esa lcls judgment, were of most significance in our audit of the
egRoiw.kZ FksA ;s ekeys ,dy foÙkh; fooj.k dh gekjh ys•k ijh{kk Standalone Financial Statements of the current period.
These matters were addressed in the context of our audit
osQ lUnHkZ esa lexz :i ls ns•s x, vkSj viuk er cukus esa] geus bu
of the Standalone Financial Statements as a whole, and
ekeyksa ij vyx er ugha fn;k gSA geus viuh fjiksVZ esa of.kZr fd, in forming our opinion thereon, and we do not provide a
tkus gsrq egRoiw.kZ ys•k ijh{kk ekeyksa osQ :i esa fuEu of.kZr ekeyksa separate opinion on these matters. We have determined the
dks fuèkkZfjr fd;k gSaA matters described below to be the key audit matters to be
communicated in our report.
eq[; ys[kk&ijh{kk ekeys ys[kk&ijh{kk esa dSls gekjs ekeys
dks n'kkZ;k x;k gSA Key Audit Matters How our matter was
vfxze & oxhZdj.k vkSj çkoèkkuhdj.k gekjh ys•kijh{kk i¼fr esa vkfLr;ksa addressed in the audit
osQ oxZhdj.k vkSj blosQ çkoèkkuhdj.k
(ys•k uhfr la[;k 5 osQ lkFk ifBr Advances – classification and Our audit approach included
osQ lacaèk esa cSad osQ lkWÝVos;j] ifji=k]
,dy foÙkh; fooj.kksa dh vuqlwph 9 provisioning an understanding of the Bank’s
fn'kk&funZs'k vkSj Hkkjrh; fjt+oZ cSad osQ software, circulars, guidelines
dk lanHkZ ysa]) (Refer Schedule 9 to the
funs'k vkSj cSad osQ vkarfjd funZs'k vkSj and directives of the Reserve
vfxzeksa dks vtZd vkSj vutZd çfØ;k;ksa dks lfEefyr fd;k x;k vkSj Standalone Financial
Bank of India and the Bank’s
Statements, read with the
vfxzeksa (,uih,) osQ :i esa oxZhÑr fuEufyf•r ys•kijh{kk çfØ;kvksa dks internal instructions and
Accounting Policy No.5)
fd;k x;k gS vkSj Hkkjrh; fjtoZ viuk;k x;kA procedures in respect of the
cSad (vkjchvkbZ) }kjk fuèkZkfjr The advances are classified assets classification and its
• vfxzeksa ls lacafèkr vk; f'kuk[r] as performing and non- provisioning and adopted the
foosdiw.kZ ekunaMksa osQ vuqlkj bu
vkfLr oxZhdj.k vkSj çkoèkkuhdj.k performing advances (NPA) following audit procedures:
ij çkoèkkuhdj.k fd;k x;k gSA
osQ lacaèk esa çklafxd vkjchvkbZ osQ and provisioning thereon is
vkfLr oxZhdj.k] vk; fuèkZkj.k vkSj • Evaluated and understood the
fn'kkfunZs'kksa dk ikyu djus esa cSad made in accordance with the
Bank’s internal control system
çkoèkkuhdj.k dksj cSafoaQx lkWY;w'ku prudential norms as prescribed
dh vkarfjd fu;a=k.k ç.kkyh dk in adhering to the Relevant RBI
(lhch,l) }kjk fd;k x;k gSA by the Reserve Bank of India
ewY;kadu fd;k x;k vkSj le>k x;kA guidelines regarding income
foosdiw.kZ ekunaMksa osQ rgr ,uih, (RBI). The asset classification,
osQ çkoèkkuhdj.k dh lhek eq[; :i • fMtkbu vkSj fdz;ZkUo;u osQ recognition, asset classification
income recognition and
and provisioning pertaining to
ls bldh vofèk vUrfuZfgr çfrHkwfr lkFk&lkFk çklafxd fu;a=k.kksa osQ provisioning is done by Core
advances.
dh olwyh ;ksX;rk ij vkèkkfjr gS A lapkyukRed çHkko'khyrk dk Banking Solution(CBS). The
tk¡p ijh{k.k fd;k] ftlesa vfxzeksa extent of provisioning of NPA • Test checked the design and
foosdiw.kZ ekunaMksa osQ fdlh Hkh under the prudential norms implementation as well as
ls lacafèkr vk; f'kuk[r] vkfLr
vuqfpr mi;ksx ;k çfrHkwfr osQ xyr are mainly based on its ageing operational effectiveness of
oxZhZdj.k vkSj çkoèkku osQ lacaèk esa
ewY; fuèkZkj.k dh fLFkfr esa] D;ksafd and recoverability of the relevant controls, including
eSuqvy çfØ;k osQ la;kstu dh tkap underlined security. involvement of manual
çfrHkwfr osQ ewY; fuèkZkj.k esa mPp Lrj
Hkh 'kkfey gSA process in relation to income
dk vuqeku vkSj ewY;kadu gksrk gS] In the event of any improper
vfxzeksa dk ogu ewY; O;fDrxr ;k • fdlh Hkh vfxze •krs esa vfrns;] recognition, asset classification
application of the prudential
and provisioning pertaining to
lkewfgd :i ls oLrqr% xyr rjhosQ vlarks"ktud vkpj.k ;k detksjh norms or consideration of the
advances
ls çLrqr fd;k ldrk gS] vkSj ,dy dk irk yxkus osQ fy, cM+s vkSj incorrect value of the security,
foÙkh; fooj.kksa esa vfxzeksa dh jkf'k nckoxzLr vfxzeksa osQ tkap ijh{k.k as the valuation of the security • Reviewed the documentations,
osQ egRo dks ns•rs gq, vfxzeksa dk osQ vkèkkj ij çys•uksa] ifjpkyu@ involves high degree of operations / performance and
estimation and judgement, monitoring of the advance
oxZhdj.k vkSj blosQ çkoèkkuhdj.k çn'kZu vkSj vfxze •krksa dh
the carrying value of the accounts, on test check basis
dks gekjh ys•k&ijh{kk esa eq[; ys•k fuxjkuh dh leh{kk dh xbZ] gekjs advances could be materially of the large and stressed
ijh{kk ekeyk ekuk x;k gSA }kjk ys•k&ijhf{kr 'kk•kvksa@lacafèkr misstated either individually or advances, to ascertain any
çHkkxksa osQ lacaèk esa vkjchvkbZ collectively, and in view of the overdue, unsatisfactory conduct
fuos'k & ewY;kadu] vkSj xSj&fu"ikfnr osQ foosdiw.kZ ekunaMksa osQ vuqlkj significance of the amount of or weakness in any advance
fuos'k osQ fy, igpku ,oa çkoèkku oxZhdj.k dh tkap dh xbZA 'kk•k advances in the Standalone account, examination of
(ys•k uhfr la[;k 4 osQ lkFk lkafofèkd ys•k ijh{kdksa }kjk ys•k Financial Statements the classification as per prudential
ijhf{kr 'kk•kvksa osQ lacaèk esa] geus classification of the advances norms of the RBI, in respect of
ifBr foÙkh; fooj.kksa dh and provisioning thereon has the branches / relevant divisions
mudh fjiksVksZ ij Hkjkslk fd;k gSA
vuqlwph 8 dk lanHkZ ysa]) cSad been considered as Key Audit audited by us. In respect of the
osQ fuos'k iksVZiQksfy;ks esa ljdkjh blosQ vfrfjDr geus tkap ijh{k.k osQ Matter in our audit. branches audited by the branch
çfrHkwfr;ka] ckaM~l] fMcsapj] vkèkkj ij fdlh çfrowQy fo'ks"krkvksaA Investments – valuation, and
statutory auditors, we have
placed reliance on their reports.
'ks;jksa] çfrHkwfr dh jlhn vkSj fVIif.k;ksa okys vfxzeksa dk irk yxkus identification and provisioning
osQ fy, ½.k ys•k&ijh{kk] fujh{k.k for Non-Performing Further we have reviewed on test
Investments check basis the reports of the
credit audit, inspection audit, risk

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LohÑr çfrHkwfr;ksa osQ fuos'k 'kkfey ys•k&ijh{kk] tksf•e vkèkkfjr vkarfjd (Refer Schedule 8 to the based internal audit, concurrent
gS] ftUgsa ifjiDo gksus okyh] fcØh ys•k&ijh{kk] leorZh ys•k&ijh{kk] Standalone Financial audit, regulatory audit to ascertain
Statements, read with the the advances having any adverse
osQ fy, miyCèk vkSj O;kikj osQ fu;ked ys•k&ijh{kk dh fjikZsVks dh Accounting Policy No.4) features / comments, and
fy, vk;ksftr gksus okyh bu rhu leh{kk dh gS vkSj cSad flLVe ls tkjh reviewed the reports generated
Investment portfolio of the
Jsf.k;ksa osQ varxZr oxZhÑr fd;k fjiksVZ dh leh{kk dhA from the Bank’s system.
bank comprises of Investments
x;k gSA in Government Securities, Our Results:
gekjk ifj.kke%
Bonds, Debentures, Shares,
fuos'kksa dk ewY;kadu] xSj&fu"ikfnr The results of our audit process
ysunsu osQ egRo dks ns•rs gq, gekjh Security Receipts and other
were observed to be adequate
fuos'kksa (,uihvkbZ) dh igpku vkSj Approved Securities which
ys•k ijh{kk çfØ;k osQ ifj.kke mfpr and satisfactory considering the
vuqowQy xSj&ekU;rk vk; vkSj ml are classified under three
vkSj larks"ktud ik, x,A materiality of the transactions.
ij çkoèkku djuk] vkjchvkbZ osQ categories, Held to Maturity,
Hkkjrh; fjtoZ cSad osQ ifji=kksa@funZs'kksa osQ
lacafèkr ifji=kksa@fn'kkfunZs'kksa@funZs'kksa Available for Sale and Held for Our audit approach towards
lanHkZ lfgr fuos'k osQ çfr gekjs ys•k Trade. Investments with reference to
osQ vuqlkj fd;k tkrk gSA mijksDr the RBI circulars / directives
çfrHkwfr osQ çR;sd Js.kh (çdkj) ijh{kk n`f‘dks.k esa vkarfjd fu;a=k.k dh Valuation of Investments,
included the review and testing
dk ewY;kadu vkjchvkbZ }kjk tkjh jpuk] fØ;kZUo;u] ifjpkyu çHkko dk identification of Non-
of the design, implementation,
ijh{k.k ,oa leh{kk 'kkfey dh xbZ gS performing Investments
ifji=kksa vkSj funZs'kksa esa fuèkZkfjr i¼fr operating effectiveness of internal
(NPI) and the corresponding
osQ vuqlkj fd;k tkuk gS] ftlesa vkSj xSj&fu"ikfnr fuos'kksa dh igpku] controls and audit procedures
non-recognition of income
oxZhdj.k] ewY;kadu ls lacafèkr ys•k in relation to valuation,
,iQchvkbZ,y njsa] ch,lbZ@,u,lbZ and provision thereon, is
classification, identification of
}kjk m¼`r njsa] xSj&lwphc¼ oaQifu;ksa ijh{kk çfØ;k,a] fuos'kksa ls lacafèkr carried out in accordance
Non-Performing Investments,
çkoèkku@voewY;u Hkkjrh; fjtoZ cSad with the relevant circulars
osQ foÙkh; fooj.k] E;wpqvy iaQM provisioning / depreciation
osQ fn'kkfunZs'kksa osQ vuqlkj gS| / guidelines / directions of
osQ ekeys esa ,u,oh (NAV) related to Investments as per RBI
RBI. The valuation of each
 geus bu fuos'kksa dk mfpr ewY; guidelines.
vkSj çfrHkwfr jlhnsa vkfn tSls category (type) of aforesaid
fofHk Ïksrksa ls çkIr vkadMs@lwpuk fuèkZkfjr djus osQ fy, fofHk Ïksrksa security is to be carried out  We reviewed and evaluated the
dk laxzg 'kkfey gSA oqQN fuos'k ls tkudkjh ,d=k djus osQ fy, as per the methodology process adopted for collection
prescribed in circulars and of information from various
ewY;kadu i¼fr;ksa ij vkèkkfjr gksrs viukbZ xbZ çfØ;k dh leh{kk vkSj sources for determining fair
directives issued by the RBI
gSa ftuesa varfuZfgr èkkj.kkvksa lfgr ewY;kadu fd;k gSA which involves collection value of these investments.
lkaf[;dh; ekWMy] foÙkh; fooj.  fuos'k osQ p;fur uewus osQ fy, of data/ information from  For selected sample of
kksa ij vkèkkfjr ewY;kadu osQ fy, (çfrHkwfr dh çÑfr osQ vkèkkj ij various sources such as FBIL investments (covering all
ewY; dk fuèkZkj.k vkfn 'kkfey gksrs rates, rates quoted on BSE/ categories of investments based
fuos'k dh lHkh Jsf.k;ksa dks doj NSE, financial statements
gSaA blfy,] bu fuos'kksa osQ ewY;kadu djrs gq,) geus vkjchvkbZ ekLVj on nature of security) we tested
of unlisted companies,  NAV accuracy and compliance with
osQ fy, fuèkZkfjr dh xbZ dher ifji=kksa vkSj funZs'kksa osQ lkFk 'kq¼rk in case of mutual funds & the RBI Master circulars and
lgh n~;ksrd ugha gks ldrh] ysfdu vkSj vuqikyu dk ijh{k.k fd;k gSA security receipts etc. Certain directions.
vkt rd osQ fuos'kksa dk ,d fu"i{k investments are based on
 geus ,uihvkbZ dh igpku] vkSj the valuation methodologies  We assessed and evaluated
fuèkZkj.k gks ldrk gSA blfy, fuos'k vk; osQ vuqowQy ifjorZu vkSj the process of identification
that include statistical
osQ ewY;kadu ij fo'ks"k è;ku nsus çkoèkku osQ fueZk.k dh çfØ;k dk models with inherent of NPIs, and corresponding
dh vko';drk gS vkSj vkxs foÙkh; vkadyu vkSj ewY;kadu fd;kA assumptions, assessment reversal of income and creation
fooj.kksa esa fuos'k dh jkf'k osQ of price for valuation based of provision.
egRo dks ns•rs gq,] mDr dks gekjs gekjk ifj.kke% on financial statements etc. Our Results:
ys•kijh{kk esa eq[; ys•k ijh{kk dk ysunsu osQ egRo dks ns•rs gq, gekjh Hence, the price discovered
for the valuation of these The results of our audit process
ekeyk ekuk x;k gSA ys•k ijh{kk çfØ;k osQ ifj.kke mfpr
Investments may not be were observed to be adequate
vkSj larks"ktud ik, x,| the true representative but and satisfactory considering the
lwpuk çkSn~;ksfxdh (vkbZVh) dk vkadyu% gekjs ys•kijh{kk n`f‘dks.k esa 'kkfey only a fair assessment of materiality.
gSa% & the Investments as on date. Our audit approach included: -
vkbZVh vkbZvkj,lh fueZk.k lfgr Hence the valuation of
Investments requires special  Understanding the coding
vkjchvkbZ osQ fn'kkfunZs'kksa osQ • fofHk Jsf.k;ksa osQ xzkgdksa osQ fy,
attention and further in view of system adopted by the Bank
vuqikyu esa rS;kj dh xbZ fofHk cSad }kjk viuk, x, dksfMax flLVe for various categories of
the significance of the amount
fjiksVZksa] ysunsuksa dh fjdkWfMax osQ dks le>uk of Investments in the financial customers.
lacaèk esa fu;a=k.k j•rk gSA statements the same has
• flLVe esa MsVk dh iQhfMax dks Understanding  the feeding

been considered as Key Audit of the data in the system and
fu;kedksa vkfn osQ fy, vU; le>uk vkSj cSad esa ekStwn vkbZVh Matter in our audit. going through the extraction of
vuqikyu çfØ;k dk ,d egRoiw.kZ flLVe ls foÙkh; tkudkjh vkSj the financial information and
Hkkx gSAbl rjg dh fjiksfVZax dksj LVsVesaV dks fudkyukA Assessment of Information
statements from the  IT system
Technology (IT):
cSafoaQx lkWÝVos;j vkSj vU; lac¼ existing in the Bank.
ç.kkfy;ksa osQ çHkkoh dk;Z ij fuHkZj gSA IT controls with respect to
Checking
 of the user
recording of transactions,
requirements for any changes
generating various reports in
in the regulations/ policy of the
compliance with RBI guidelines
Bank.
including IRAC, preparing.

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geus bls çeq• ysdkijh{kk ekeys osQ • cSad osQ fu;eksa@uhfr esa fdlh Hkh Other compliances to Reviewed the reports generated

:i esa ekuk gS D;ksafd fu;a=k.k esa cnyko osQ fy, mi;ksxdrZk dh regulators etc. is an important by the system on sample basis.
fdlh Hkh pwd] lR;kiu foiQyrk,a] vko';drkvksa dh tk¡p djukA part of the process. Such
Our Result
reporting is highly dependent
xyr buiqV MsVk vkSj MsVk osQ xyr However, the system needs to
• flLVe }kjk uewuk vkèkkj ij tujsV on the effective working of
fu"d"kZ.k osQ ifj.kkeLo:i çcaèku Core Banking Software and be  strengthened  for its efficacy
fjiksVksZ dh leh{kk djukA
vkSj fofu;kedksa dks MsVk dh xyr other allied systems. to control persisting deficiencies
fjiksfVZax gks ldrh gSA gekjk ifj.kke   We have considered this as
of input/output  data  from  the
system.
gkykafd] flLVe dks flLVe ls buiqV/ key audit matter as any control
vkmViqV MsVk dh ikbZ xbZ dfe;ksa dks lapses, validation failures, Our audit approach included: -
incorrect input data and wrong • Going through the current
fu;af=kr djus dh {kerk dks l'kDr extraction of data may result in status of the tax litigations and
djus dh vko';drk gS wrong reporting of data to the contingent liabilities;
eqdnesckth vkSj vkdfLed gekjs ys•kijh{kk n`f‘dks.k esa 'kkfey management and regulators.
• Examining the orders and/or
ns;rk,¡ Fks%& Litigation & Contingent communication received from
Liabilities various Tax Authorities/ Judicial
çR;{k vkSj vçR;{k dj lfgr oqQN • dj eqdneksa vkSj vkdfLed ns;rkvksa
Assessment of Contingent forums and follow up action
eqdneksa osQ lacaèk esa vkdfLed dh orZeku fLFkfr dks tkuukA thereon;
liabilities in respect of certain
ns;rkvksa dk ewY;kadu rFkk cSad ij
• fofHk dj çkfèkdj.kksa@U;kf;d eapksa litigations including Direct and • Evaluating the merits of
vU; ikfVZ;ksa }kjk nk;j fofHk nkoksa Indirect Taxes and various the subject matter under
ls çkIr vkns'kksa vkSj@;k lapkj dh
dks ½.k osQ :i esa Lohdkj ugha other claims filed by other consideration with reference to
tkap djuk vkSj ml ij vuqorZh
fd;k x;k gSA parties upon the Bank not the grounds presented therein
dkjZokbZ djuk
acknowledged as debts. and available independent legal
cSad ewY;kadu] ekeys osQ rF;] muosQ
• çLrqr fd, x, vkèkkjksa osQ lanHkZ esa The Bank’s assessment is / tax advice ; and
Lo;a osQ fu.kZ;] iwoZ vuqHko vkSj
fopkjkèkhu fo"k; osQ xq.knks"k vkSj supported by the facts of • Wherever required, reliance is
dkuwuh vkSj Lora=k dj lykgdkjksa matter, their own judgment,
mlesa miyCèk Lora=k dkuwuh@dj placed on the opinion of legal
dh lykg] tgk¡ Hkh vko';d ekuk past experience, and advices and tax consultants.
lykg dk ewY;kadu_ rFkk
tkrk gS] }kjk lefFkZr gSA rnuqlkj] from legal and independent
vçR;kf'kr çfrowQy ifj.kke cSad osQ • tgka Hkh vko';d gks] dkuwuh vkSj tax consultants wherever
fjiksVZ fd, x, ykHk vkSj rqyu i=k dj lykgdkjksa dh jk; dk lgkjk considered necessary.
dks egRoiw.kZ :i ls çHkkfor dj fy;k tkrk gSA Accordingly, unexpected
adverse outcomes may
ldrs gSaA
significantly impact the Bank’s
geus mi;ZqDr {ks=k dks eqdneksa osQ reported profit and the Balance
ifj.kke ls lacafèkr vfuf'prrk osQ Sheet.
eísutj ,d çeq• ys•kijh{kk ekeys We determined the above area
osQ :i esa fuèkZkfjr fd;k gS] ftls as a Key Audit Matter in view of
dkuwu dh O;k[;k esa fu.kZ; dh associated uncertainty relating
to the outcome of litigations
ç;ksT;rk dh vko';drk gksrh gSA which requires application
rnuqlkj] gekjh ys•kijh{kk rF;ksa dk of judgment in interpretation
fo'ys"k.k djus vkSj fu.kZ;@dkuwu dh of law. Accordingly, our audit
O;k[;k osQ varxZr lacafèkr fo"k; was focused on analysing the
osQ fo'ys"k.k ij osQafær dh xbZ FkhA facts of subject matter under
consideration and judgments/
interpretation of law involved.

egRoiw.kZ ekeys Emphasis of Matter

5- ge fuEufyf•r dh vksj è;ku vkdf"kZr djrs gSa% 5. We draw attention to following:

,- ,uih, •krksa esa olwyh osQ fofu;ksx dh ys•k uhfr esa ifjorZu osQ a. Note No. 11 of the Standalone Financial Statements
regarding change in accounting policy of appropriation of
lacaèk esa ,dy foÙkh; fooj.kksa dh uksV la[;k 11A recovery in NPA accounts.
ch- ,dy foÙkh; fooj.kksa osQ fy, uksV la[;k 6 (osQ)] tks fd uksoy b. Note No. 6 (k) to the Standalone Financial Statements,
dksjksuk ok;jl (dksfoM19) osQ çdksi osQ dkj.k iSQyh vfuf'prrkvksa which describes the uncertainties due to outbreak of
novel corona virus (COVID 19) and the management’s
vkSj çcaèku }kjk fd, x, cSad osQ O;kolkf;d dk;Zksa ij blosQ çHkko assessment of its impact on the business operations of the
osQ ewY;kadu dk o.kZu djrk gSA Bank.

bu ekeyksa osQ lacaèk esa gekjh jk; la'kksfèkr ugha gSA Our opinion is not modified in respect of these matters.

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,dy foÙkh; fooj.k vkSj ys•k ijh{kd dh fjiksVZ osQ vykok vU; Information Other than the Standalone Financial Statements
tkudkjh and Auditor’s Report thereon

6- cSad dk funs'kd eaMy vU; tkudkfj;ksa osQ fy, mÙkjnk;h gSA vU; 6. The Bank’s Board of Directors is responsible for the
tkudkjh esa dkWiZksjsV vfHk'kklu fjiksVZ 'kkfey gS (ysfdu blesa foÙkh; other information. The other information comprises the
fooj.k vkSj ml ij gekjs ys•kijh{kd dh fjiksVZ 'kkfey ugha gS)] Corporate Governance Report (but does not include the
ftls geus vuqyXud] ;fn dksbZ gks] lfgr bl ys•kijh{kd fjiksVZ rFkk financial statements and our auditor’s report thereon),
funs'kdksa dh fjiksVZ ls igys çkIr fd;k gS] ;k tks gesa bl ys•kijh{kd which we obtained prior to the date of this auditor’s report
dh fjiksVZ osQ tkjh gksus osQ le; çkIr fd;k Fkk] tks ml rkjh• osQ or which we obtained at the time of issue of this auditors’
report, and Directors’ Report, including annexures, if any,
ckn gesa miyCèk djk, tkus dh mEehn gSA thereon, which is expected to be made available to us after
that date.
foÙkh; fooj.kksa ij gekjh jk; esa vU; tkudkjh vkSj cklsy III osQ
rgr ihyj 3 çdVhdj.k 'kkfey ugha gSa vkSj ge bl ckjs esa fdlh Our opinion on the Standalone Financial Statements does
Hkh :i esa vk'oklu O;Dr ugha djrs gSa@ugha djsaxsA not cover the other information and Pillar 3 disclosure
under Basel III and we do not and will not express any
foÙkh; fooj.kksa dh ys•kijh{kk osQ lacaèk esa] gekjk mÙkjnkf;Ro form of assurance conclusion thereon.
mijksDr igpku dh xbZ vU; tkudkjh dks i<+uk gS vkSj ,slk djus In connection with our audit of the Standalone Financial
ij] fopkj djuk gS fd D;k foÙkh; fooj.kksa osQ lkFk vU; tkudkjh Statements, our responsibility is to read the other
HkkSfrd :i ls vlaxr gS ;k ys•kijh{kk esa çkIr gekjh tkudkjh] ;k information identified above and, in doing so, consider
vU;Fkk HkkSfrd :i ls xyr çrhr gksrk gSA whether the other information is materially inconsistent
with the financial statements or our knowledge obtained in
;fn] geus bl ys•kijh{kd dh fjiksVZ dh rkjh• ls igys çkIr dh the audit, or otherwise appears to be materially misstated.
xbZ vU; tkudkjh osQ vkèkkj ij dk;Zfu"iknu fd;k gS] rks ge ;g
If, based on the work we have performed on the other
fu"d"kZ fudkyrs gSa fd bl vU; tkudkjh osQ rF; xyr gSa] gesa ml information that we obtained prior to the date of this
rF; dh fjiksVZ djuk vko';d gSA gekjs ikl bl lacaèk esa fjiksVZ auditor’s report, we conclude that there is a material
djus osQ fy, oqQN Hkh ugha gSA misstatement of this other information, we are required to
report that fact. We have nothing to report in this regard.
tc ge vuqyXud lfgr] ;fn dksbZ gS] funs'kd fjiksVZ i<+rs gSa] rks]
;fn ge fu"d"kZ fudkyrs gSa fd blesa dksbZ HkkSfrd :i ls v'kq¼ When we read the Directors’ Report, including annexure,
if any, thereon, if we conclude that there is a material
fooj.k gS] rks gesa bl ekeys dks 'kklu çHkkfj;ksa dks lwfpr djuk
misstatement therein, we are required to communicate the
gksxkA matter to those charged with governance.

,dy foÙkh; fooj.kksa osQ fy, çcaèku rFkk 'kklu çHkkfj;ksa osQ Responsibilities of Management and Those Charged with
mÙkjnkf;Ro Governance for the Standalone Financial Statements

7- cSad dk funs'kd eaMy bu ,dy foÙkh; fooj.kksa dks rS;kj djus osQ 7. The Bank’s Board of Directors is responsible with
respect to the preparation of these Standalone Financial
lacaèk esa mÙkjnk;h gS tks vkbZlh,vkbZ }kjk tkjh ys•k ekudksa vkSj
Statements that give a true and fair view of the financial
le;&le; ij Hkkjrh; fjtoZ cSad (^vkjchvkbZ^) }kjk tkjh ifji=kksa position, financial performance and cash flows of the Bank
rFkk fn'kkfunZs'kksa vkSj cSafoaQx fofu;eu vfèkfu;e] 1949 dh èkkjk 29 in accordance with the accounting principles generally
osQ çkoèkkuksa lfgr vkerkSj ij Hkkjr esa Lohdkj fd, x, ys•kadu accepted in India, including the Accounting Standards
fl¼karksa osQ vuqlkj cSad osQ foÙkh; çn'kZu] foÙkh; dk;Zfu"iknu vkSj issued by ICAI, and provisions of Section 29 of the Banking
udnh çokg dk lgh vkSj fu"i{k n`f‘dks.k n'kZkrsa gSaA bl ftEesnkjh Regulation Act, 1949 and circulars and guidelines issued
esa vfèkfu;e osQ çkoèkkuksa osQ vuqlkj cSad dh laifÙk dh lqj{kk vkSj by the Reserve Bank of India (‘RBI’) from time to time.
This responsibility also includes maintenance of adequate
èkks•kèkM+h vkSj vU; vfu;ferrkvksa dks jksdus vkSj irk yxkus osQ
accounting records in accordance with the provisions of
fy,_ mfpr ys•kadu uhfr;ksa dk p;u vkSj vuqç;ksx_ fu.kZ; vkSj the Act for safeguarding of the assets of the Bank and for
vuqeku yxkuk tks mfpr vkSj foosdiw.kZ gksa_ vkSj i;ZkIr vkarfjd preventing and detecting frauds and other irregularities;
foÙkh; fu;a=k.kksa dk fMtkbu] fØk;kZUo;u vkSj j•j•ko] tks fd selection and application of appropriate accounting
ys•kadu fjdkWMZ dh lVhdrk vkSj iw.kZrk lqfuf'pr djus osQ fy, policies; making judgments and estimates that are
çHkkoh <ax ls dke dj jgs Fks] tks ,dy foÙkh; fooj.kksa dks rS;kj reasonable and prudent; and design, implementation and
djus vkSj çLrqfr osQ fy, çklafxd gS tks ,d lgh vkSj fu"i{k maintenance of adequate internal financial controls, that
were operating effectively for ensuring the accuracy and
n`f‘dks.k nsrs gSa vkSj èkks•kèkM+h ;k =kqfV osQ dkj.k gq, HkkSfrd v'kq¼
completeness of the accounting records, relevant to the
fooj.k ls eqDr gSa i;ZkIr ys•kadu fjdkWMZ dk j•j•ko Hkh 'kkfey preparation and presentation of the financial statements
gSA that give a true and fair view and are free from material
misstatement, whether due to fraud or error.

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,dy foÙkh; fooj.k rS;kj djus esa] çcaèku çpfyr eqíksa osQ :i esa In preparing the Standalone Financial Statements,
cSad osQ dkjksckj tkjh j•us {kerk dk vkdyu djus çdVhdj.k] ;Fkk management is responsible for assessing the Bank’s
ykxw] çpfyr eqíksa ls lacafèkr ekeys vkSj ys•kadu dk çpfyr:i ability to continue as a going concern, disclosing, as
applicable, matters related to going concern and using the
dk mi;ksx djrs gq, tc rd çcaèku ;k rks cSad dks lekIr djus ;k going concern basis of accounting unless management
lapkyu dks can djus dk bjknk j•rk gS] ;k ,slk djus osQ fy, dksbZ either intends to liquidate the Bank or to cease operations,
okLrfod fodYi ugha gS] osQ fy, mÙkjnk;h gSA or has no realistic alternative but to do so.
foÙkh; fooj.kksa dh ys•kijh{kk osQ fy, ys•kijh{kd osQ Auditor’s Responsibilities for the Audit of the Standalone
mÙkjnkf;Ro Financial Statements
8 gekjk mís'; bl lacaèk esa mfpr vk'oklu çkIr djuk gS fd D;k 8. Our objectives are to obtain reasonable assurance about
laiw.kZ :i ls ,dy foÙkh; fooj.k HkkSfrd nqO;Zogkj ls eqDr gSa] pkgs whether the Standalone Financial Statements as a whole
os èkks•kèkM+h ;k =kqfV osQ dkj.k gks] vkSj ,d ys•kijh{kk fjiksVZ tkjh are free from material misstatement, whether due to fraud
djus osQ fy, gks ftlesa gekjh lEefr Hkh 'kkfey gSA mfpr vk'oklu or error, and to issue an auditor’s report that includes
our opinion. Reasonable assurance is a high level of
mPp Lrj dk vk'oklu gS] ysfdu ;g xkjaVh ugha gS fd ,l, assurance, but is not a guarantee that an audit conducted
(SAs) }kjk fd;k x;k ys•kijh{kk lnSo ekStwn gksus ij fdlh lkexzh in accordance with SAs will always detect a material
osQ xyr gksus dk irk yxk,xkA xyr fooj.k èkks•kèkM+h ;k =kqfV ls misstatement when it exists. Misstatements can arise from
mRi gks ldrk gS vkSj egRoiw.kZ ekuk tk,xk ;fn] O;fDrxr ;k lexz fraud or error and are considered material if, individually
:i ls] os bu ,dy foÙkh; fooj.kksa osQ vkèkkj ij mi;ksxdrZkvksa or in the aggregate, they could reasonably be expected
osQ vkfFkZd fu.kZ;ksa dks çHkkfor djus osQ fy, ;Fkksfpr vis{kk dh to influence the economic decisions of users taken on the
basis of these Standalone Financial Statements.
tk ldrh gSA
As part of an audit in accordance with SAs, we exercise
,l, (SAs) osQ vuqlkj ,d ys•kijh{kk osQ •aM osQ :i esa] ge
professional judgment and maintain professional
O;olk;h fu.kZ; ysrs gSa vkSj iwjs ys•kijh{k.k esa O;olk;h lansgokn dks skepticism throughout the audit. We also:
cuk, j•rs gSaA lkFk gh ge%
● Identify and assess the risks of material misstatement
● ,dy foÙkh; fooj.kksa osQ egRoiw.kZ xyr fooj.kksa osQ tksf•e of the Standalone Financial Statements, whether
igpkusa vkSj mudk vkdyu djsa] D;k os èkks•kèkMh ;k =kqfV osQ due to fraud or error, design and perform audit
dkj.k gS] bu tksf•eksa osQ fy, mÙkjnk;h ys•kijh{kk çfØ;kvksa procedures responsive to those risks, and obtain
dks fMtkbu djsa vkSj dkjZokbZ djsa] rFkk ys•kijh{kk çek.k çkIr audit evidence that is sufficient and appropriate
djsa tks gekjs fopkj dks vkèkkj çnku djus osQ fy, i;ZkIr vkSj to provide a basis for our opinion. The risk of not
detecting a material misstatement resulting from
mfpr gksaA èkks•kèkM+h osQ ifj.kkeLo:i egRoiw.kZ xyr fooj.kh fraud is higher than for one resulting from error,
dk irk u yxus dk tksf•e =kqfV osQ ifj.kkeLo:i gksus as fraud may involve collusion, forgery, intentional
okys tksf•e ls vfèkd gS] D;ksafd èkks•kèkM+h esa feyhHkxr] omissions, misrepresentations, or the override of
tkylkth] tkucw>dj pwd] xyrc;kuh] ;k vkarfjd fu;a=k.k internal control.
dh vfHkHkkfork 'kkfey gks ldrh gSA ● To obtain an understanding of internal control relevant
● ys•k ijh{kk çfØ;kvksa dh :ijs•k rS;kj djus osQ fy, tks bu to the audit in order to design audit procedures that
ifjfLFkfr;ksa esa mi;qDr gksa] ys•k ijh{kk ls lacafèkr vkarfjd are appropriate in the circumstances.
fu;a=k.k dh le> çkIr djsaA ● Evaluate the appropriateness of accounting policies
used and the reasonableness of accounting
● mi;ksx dh xbZ ys•kadu uhfr;ksa dh mi;qDrrk rFkk çcaèku
estimates and related disclosures made by
}kjk fd, x, ys•kadu vuqekuksa ,oa lacafèkr çdVhdj.k dh management.
rdZ'khyrk dk ewY;kadu djsaA
● Conclude on the appropriateness of management’s
● ys•kadu lacaèkh fo"k; osQ vkèkkj ij çcaèku dh mi;qDrrk osQ use of the going concern basis of accounting and,
fu"d"kZ osQ vkèkkj ij rFkk] çkIr ys•kijh{kk lk{;ksa osQ vkèkkj based on the audit evidence obtained, whether
ij] D;k dksbZ ,slh ?kVuk ;k ifjfLFkfr;ksa ls lacafèkr egRoiw.kZ a material uncertainty exists related to events or
vfuf'prrk ekStwn gS tks dk;Z'khy laLFkk osQ :i esa tkjh jgus conditions that may cast significant doubt on the
Bank’s ability to continue as a going concern. If we
dh cSad dh {kerk ij egRoiw.kZ lansg dk;e dj ldrh gSA
conclude that a material uncertainty exists, we are
;fn ge ;g fu"d"kZ fudkyrs gSa fd dksbZ HkkSfrd vfuf'prrk
required to draw attention in our auditor’s report to
ekStwn gS] rks gesa viuh ys•k ijh{kd dh fjiksVZ esa ,dy the related disclosures in the Standalone Financial
foÙkh; fooj.kksa esa lacafèkr •qyklksa ij è;ku vkdf"kZr djuk Statements or, if such disclosures are inadequate,
gksxk ;k ;fn bl rjg osQ •qykls gekjh jk; dks la'kksfèkr djus to modify our opinion. Our conclusions are based
esa vi;ZkIr gSaA gekjs fu"d"kZ ys•k ijh{kd dh gekjh fjiksVZ dh on the audit evidence obtained up to the date of
rkjh• rd çkIr ys•kijh{kk lk{; ij vkèkkfjr gSaA gkykafd] our auditor’s report. However, future events or
Hkfo"; esa gksus okyh ?kVukvksa ;k fLFkfr;ksa osQ dkj.k cSad ,d conditions may cause the bank to cease to continue
dk;Z'khy laLFkk :i osQ :i esa tkjh ugha jg ldrk gSA as a going concern.

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● çdVhdj.k lfgr ,dy foÙkh; fooj.kksa dh lexz çLrqfr] ● Evaluate the overall presentation, structure and
lajpuk ,oa lkexzh dk ewY;kadu djsa] vkSj D;k foÙkh; fooj.k content of the Standalone Financial Statements,
including the disclosures, and whether the financial
varfuZfgr ysunsuksa rFkk ?kVukvksa dks bl rjg ls n'kZkrs gSa tks
statements represent the underlying transactions and
fu"i{k çLrqfr çkIr djrs gSaA events in a manner that achieves fair presentation.

ge 'kklu çHkkfj;ksa osQ lkFk vU; ekeyksa lfgr] ys•kijh{kk osQ We communicate with those charged with governance
;kstukc¼ foLrkj rFkk le;lhek vkSj egRoiw.kZ ys•kijh{kk fu"d"kksZ regarding, among other matters, the planned scope and
ftlesa vkarfjd fu;a=k.k esa fdlh Hkh egRoiw.kZ dfe;ksa dks 'kkfey timing of the audit and significant audit findings, including
fd;k x;k gks osQ lacaèk esa ppkZ djrs gSa] tks ys•kijh{kk osQ nkSjku any significant deficiencies in internal control that we
identify during our audit.
igpkuh xbZ gksaA
We also provide those charged with governance with
ge mu 'kklu çHkkfj;ksa dks Hkh ,d fooj.k çnku djrs gSa fd geus a statement that we have complied with relevant
Lora=krk osQ lacaèk esa çklafxd uSfrd vko';drkvksa dk ikyu fd;k ethical requirements regarding independence, and
gS] vkSj mu lHkh lacaèkksa rFkk vU; ekeyksa osQ ckjs esa muosQ lkFk laokn to communicate with them all relationships and other
djrs gSa tks gekjh Lora=krk vkSj lacafèkr lqj{kk mik; tgka Hkh ykxw matters that may reasonably be thought to bear on our
gks] ij çHkko Mkyus osQ fy, mfpr ekus tk ldrs gSaA independence, and where applicable, related safeguards.

From the matters communicated with those charged with

'kklu çHkkfj;ksa osQ lkFk laçsf"kr ekeyksa ls] ge mu ekeyksa dks
governance, we determine those matters that were of most
fuèkZkfjr djrs gSa tks pkyw vofèk osQ foÙkh; fooj.kksa dh ys•k ijh{kk significance in the audit of the financial statements of the
esa lcls vfèkd egRo j•rs Fks vkSj blfy, os çeq• ys•kijh{kk current period and are therefore the key audit matters. We
ekeys gSaA ge viuh ys•kijh{kk fjiksVZ esa bu ekeyksa dk o.kZu djrs describe these matters in our auditor’s report unless law
gSa tc rd fd dkuwu ;k fofu;eu bl ekeys osQ lacaèk esa dksbZ or regulation precludes public disclosure about the matter
lkoZtfud çdVhdj.k ugha djrs ;k vR;ar nqyZHk ifjfLFkfr;ksa esa] geus or when, in extremely rare circumstances, we determine
;g ik;k gSa fd gekjh fjiksVZ esa bl ekeys dks lwfpr ugha fd;k tkuk that a matter should not be communicated in our report
because the adverse consequences of doing so would
pkfg, D;ksafd ,slk djus osQ çfrowQy ifj.kke lkoZtfud fgr osQ ykHk
reasonably be expected to outweigh the public interest
ij Hkkjh iM+ ldrs gSaA
benefits of such communication.

vU; ekeys Other Matters

9. We did not audit the financial statements / information of
9- geus cSad osQ ,dy foÙkh; fooj.k esa 'kkfey 5881 'kk•kvksa 5881 branches and other offices and 2 foreign branches
rFkk vU; dk;Zky;ksa ,oa 2 fons'kh 'kk•kvksa osQ foÙkh; fooj.kksa included in the standalone financial statements of the Bank
@lwpukvksa dh ys•kijh{kk ugha dh gS] ftuosQ foÙkh; fooj.k@ whose financial statements / financial information reflect
foÙkh; lwpuk 31 ekpZ 2021 dks #-3]77]399-05 djksM+ osQ advances of 3,77,399.05 Crore as at 31 March 2021 and
vfxze vkSj ml frfFk dks lekIr o"kZ osQ fy, #-31]358- total revenue of Rs. 31,358.39 Crores for the year ended
on that date, as considered in the standalone financial
39 djksM+ dk oqQy jktLo n'kZkrs gSa] tSlk fd ,dy foÙkh;
statements. The financial statements / information of these
fooj.kksa esa le>k x;k gSA bu 'kk•kvksa osQ foÙkh; fooj.kksa branches have been audited by the branch auditors whose
@lwpukvksa dh ys•k&ijh{kk 'kk•k osQ ys•k ijh{kdksa }kjk dh xbZ reports have been furnished to us, and in our opinion in so
gS] ftudh fjiksVZ gesa çLrqr dh xbZ gS] vkSj gekjs fopkj ls tgk¡ far as it relates to the amounts and disclosures included in
rd ;g 'kk•kvksa osQ lacaèk esa 'kkfey jkf'k;ksa vkSj çdVuksa ls respect of branches, is based solely on the report of such
lacafèkr gS] ;g iwjh rjg 'kk•k osQ ys•k ijh{kdksa osQ çfrosnu branch auditors.
ij vkèkkfjr gSA
10. As stated in Note no. 1 of the Schedule 18 of the
Standalone Financial Statement for the year ended 31
10- tSlk fd 31 ekpZ 2021 dks lekIr o"kZ osQ fy, ,dy foÙkh; fooj.k
March 2021 includes operations of erstwhile Oriental Bank
dh vuqlwph 18 osQ uksV ua- 1 esa crk;k x;k gS] iwoZorhZ vksfj;aVy of Commerce and erstwhile United Bank of India which
cSad vkWiQ dkWelZ vkSj iwoZorZh ;wukbVsM cSad vkWiQ bafM;k] ftudk are amalgamated with the Bank w.e.f. 1 April 2020 and
lekesyu 1 vçSy 2020 dks cSad osQ lkFk dj fn;k x;k gS] osQ hence the figures for year ended 31 March 2021 are not
ifjpkyu 'kkfey gSa rFkk blhfy, 31 ekpZ 2021 dks lekIr o"kZ osQ comparable with corresponding year ended 31 March
vkadM+s 31 ekpZ 2020 dks lekIr o"kZ osQ lkFk rqyuh; ugha gSaA 2020.

Our opinion is not modified in respect of these matter.

mijksDr ekeyksa osQ lacaèk esa gekjh jk; la'kksfèkr ugha gSA

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fofèkd vkSj fu;ked vko';drkvksa ij fjiksVZ Report on Other Legal and Regulatory Requirements

11- cSafoaQx fofu;eu vfèkfu;e] 1949 dh èkkjk 29 osQ vuqlkj rqyu i=k 11. The Balance Sheet and the Profit and Loss Account have
,oa ykHk vkSj gkfu •krs rS;kj fd, gSa_ been drawn up in accordance with Section 29 of the
Banking Regulation Act, 1949;
12- mDr 7 ls 9 ifjPNsn esa bafxr ys•kijh{kk dh lhekvksa osQ vèkhu
12. Subject to the limitations of the audit indicated in
vkSj cSaddkjh oaQiuh (miØeksa dk vtZu vkSj varj.k) vfèkfu;e] paragraphs 7 to 9 above and as required by the Banking
1970@1980 dh vko';drkuqlkj vkSj blosQ varxZr vko';d Companies (Acquisition and Transfer of Undertakings)
çdVhdj.k dh lhekvksa osQ vèkhu] ge fjiksVZ djrs gSa fd% Act, 1970/1980, and subject also to the limitations of
disclosure required therein, we report that:
d- geus lHkh tkudkjh vkSj Li‘hdj.k çkIr fd, gSa] tks gekjh
a. We have obtained all the information and
loksZÙke tkudkjh vkSj fo'okl osQ vuqlkj] gekjh ys•kijh{kk explanations which, to the best of our knowledge
osQ mís';ksa osQ fy, vko';d Fks vkSj mUgsa larks"ktud ik;k gS_ and belief, were necessary for the purposes of our
audit and have found them to be satisfactory;
[k- cSad osQ ysu&nsu] tks gekjs laKku esa vk, gSa] cSad dh 'kfDr;ksa
b. The transactions of the Bank, which have come to
osQ varxZr gq,_vkSj our notice, have been within the powers of the Bank;
and
x- cSad osQ dk;Zky;ksa vkSj 'kk•kvksa ls çkIr fooj.kksa dks gekjh
ys•kijh{kk osQ mís';ksa osQ fy, i;ZkIr ik;k x;k gSA c. The returns received from the offices and branches
of the Bank have been found adequate for the
purposes of our audit.
13- ge vkxs fjiksVZ djrs gSa fd%
13. We further report that:
d- gekjh jk; esa] cSad us fofèk }kjk visf{kr •krk&cfg;ka ;Fkksfpr
:i ls j•h gSa] tSlkfd ;g gekjh mu cfg;ksa dh tkap ls a. in our opinion, proper books of account as required
by law have been kept by the Bank so far as it
çdV gksrk gS vkSj gekjs }kjk foftV ugha dh xbZ 'kk•kvksa ls appears from our examination of those books and
gekjh ys•kijh{kk osQ mís';ksa osQ fy, i;ZkIr mfpr foojf.k;k¡ proper returns adequate for the purposes of our
çkIr dh xbZ gSa_ audit have been received from branches not visited
by us;
[k- bl fjiksVZ }kjk ns•s x, rqyu i=k] ykHk ,oa gkfu •krk vkSj b. the Balance Sheet, the Profit and Loss Account and
udnh çokg dh foojf.k;k¡] ys•k cgh osQ lkFk vkSj gekjs the Statement of Cash Flows dealt with by this report
}kjk nkSjk ugha dh xbZ 'kk•kvksa ls çkIr foojf.k;ksa osQ lkFk are in agreement with the books of account and with
esy •krh gSa_ the returns received from the branches not visited by
us;

x- cSafoaQx fofu;eu vfèkfu;e] 1949 dh èkkjk 29 osQ varxZr cSad c. the reports on the accounts of the branch offices
osQ 'kk•k ys•k&ijh{kdksa }kjk ys•k ijhf{kr 'kk•k dk;Zky;ksa osQ audited by branch auditors of the Bank under section
•krksa dh fjiksVZ gesa Hkst nh xbZ gSa vkSj bl fjiksVZ dks rS;kj 29 of the Banking Regulation Act, 1949 have been
sent to us and have been properly dealt with by us in
djus esa gekjs }kjk i;ZkIr è;ku j•k x;k gS_ vkSj preparing this report; and

?k- gekjh jk; esa] rqyu i=k] ykHk ,oa gkfu •krk vkSj udnh çokg d. In our opinion, the Balance Sheet, the Profit and
dk fooj.k ykxw ys•kadu ekudksa dk ml lhek rd vuqikyu Loss Account and the Statement of Cash Flows
comply with the applicable accounting standards,
djrk gS tc rd fd os vkjchvkbZ }kjk fuèkZkfjr ys•kadu to the extent they are not inconsistent with the
uhfr;ksa osQ lkFk vlaxr ugha gksrsA accounting policies prescribed by RBI.

14- vkjchvkbZ }kjk 19-05-2020 dks tkjh mÙkjorhZ i=k osQ lkFk ifBr 14. As required by letter No. DOS.ARG.No.6270/08.91.001
/2019- 20 dated 17 March 2020 on “Appointment of
¶lkoZtfud {ks=k osQ cSadksa esa lkafofèkd osQaæh; ys•k ijh{kdksa (,llh,)
Statutory Central Auditors (SCAs) in Public Sector
dh fu;qfDr & foÙkh; o"kZ 2019&20 ls lkafofèkd ys•k&ijh{kdksa Banks – Reporting obligations for SCAs from FY 2019-
osQ fy, fjiksfVZax nkf;Roksa¸ ij tkjh i=k la[;k Mhvks,l-,vkjth- 20”, read with subsequent communication dated 19
la-6270@08-91-001@2019& 20 fnukad 17 ekpZ] 2020] osQ }kjk May 2020 issued by the RBI, we further report on the
vko';drkuqlkj] ge mijksDr i=k osQ ifjPNsn 2 esa fufnZ‘ ekeyksa ij matters specified in paragraph 2 of the aforesaid letter
fuEukuqlkj vkxs fjiksVZ djrs gSa% as under:

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d- gekjh jk; esa] mijksDr LVSaMvyksu foÙkh; fooj.k] vkbZlh,vkbZ a. In our opinion, the aforesaid Standalone Financial
}kjk tkjh ykxw ys•k ekudksa dk ml lhek rd vuqikyu djrs Statements comply with the applicable Accounting
Standards issued by ICAI, to the extent they are not
gSa] ftl lhek rd os Hkkjrh; fjt+oZ cSad }kjk fuèkZkfjr ys•kadu inconsistent with the accounting policies prescribed
uhfr;ksa osQ lkFk vlaxr ugha gksrsA by the RBI.

[k- foÙkh; ysunsuksa ;k ekeyksa ij ,slk dksbZ fopkj ;k fVIi.kh ugha b. There are no observations or comments on financial
transactions or matters which have any adverse
gS ftldk cSad osQ dkedkt ij dksbZ çfrowQy çHkko iM+rk gksA effect on the functioning of the Bank.

x- pwafd cSad oaQiuh vfèkfu;e] 2013 osQ rgr iathÑr ugha gS] c. As the Bank is not registered under the Companies
blfy, oaQiuh vfèkfu;e] 2013 dh èkkjk 164 dh mi&èkkjk Act, 2013 the disqualification from being a director of
the bank under sub-section (2) of section 164 of the
(2) osQ rgr cSad osQ funs'kd gksus dh v;ksX;rk cSad ij ykxw Companies Act, 2013 do not apply to the Bank.
ugha gksrh gSA
d. There are no qualifications, reservations or adverse
?k- •krksa osQ j•j•ko vkSj cSad osQ mlls tqM+s vU; ekeyksa ls remarks relating to the maintenance of accounts and
other matters connected therewith.
lacafèkr dksbZ 'krZ] jksd ;k çfrowQy fVIi.kh ugha dh xbZ gS|
e. Our audit report on the adequacy and
M- foÙkh; fjiksfVZax ij cSad osQ vkarfjd foÙkh; fu;a=k.k dh operating effectiveness of the Bank’s internal
i;ZkIrrk vkSj ifjpkyu çHkko'khyrk ij gekjh ys•kijh{kk financial controls over financial reporting is given in
Annexure A to this report. Our report expresses an
fjiksVZ bl fjiksVZ osQ vuqcaèk d esa nh xbZ gSA gekjh fjiksVZ] 31 unmodified opinion on the Bank’s internal financial
ekpZ 2021 dks foÙkh; fjiksfVZax ij cSad osQ vkarfjd foÙkh; controls over financial reporting as at 31 March
fu;a=k.k ij ,d vla'kksfèkr jk; O;Dr djrh gSA 2021.

Ñrs ,l-,u- èkou ,aM Ñrs ,eosQ vxzoky Ñrs , tkWu eksfjl For S.N. Dhawan & For M K Aggarwal For A John Moris
Co LLP & Co. & Co.
oaQ ,y,yih ,aM oaQ- ,aM oaQ-
Chartered Chartered Chartered
lunh ys•kdkj lunh ys•kdkj lunh ys•kdkj Accountants Accountants Accountants
,iQvkj,u 000050,u@ ,iQvkj,u 001411,u ,iQvkj,u 007220,l FRN 000050N/ FRN 001411N FRN 007220S
,u500045 N500045

lunh ys•kdkj lqfjanj lunh ys•kdkj vrqy lunh ys•kdkj th CA Surinder Kr. CA Atul Aggarwal CA G Kumar
oqQ- •V~Vj vxzoky oqQekj Khattar Partner Partner
Partner (M.NO. 099374) (M.NO.023082)
Hkkxhnkj Hkkxhnkj Hkkxhnkj (M.NO.084993) UDIN: 21099374 UDIN: 21023082
(lnL; la-084993) (lnL; la-099374) (lnL; la-023082) UDIN : 21084993 AAAAEA2496 AAAAPG3661
;wMhvkbZ,u% 21084993 ;wMhvkbZ,u% 21099374 ;wMhvkbZ,u% 21023082 AAAACN4479 Place: New Delhi Place: Chennai
Place: New Delhi
,,,,lh,u4479 ,,,,bZ,2496 ,,,,ihth3661
LFkku% ubZ fnYyh LFkku% ubZ fnYyh LFkku% psÂbZ

Ñrs ,l vkj xks;y Ñrs ih,l,eth ,aM For S R Goyal & Co. For PSMG &
,aM oaQ- ,lksfl,V~l Chartered Associates
Accountants Chartered
lunh ys•kdkj lunh ys•kdkj FRN:001537C Accountants
,iQvkj,u%001537lh ,iQvkj,u% 008567lh FRN: 008567C

lunh ys•kdkj vt; lunh ys•kdkj lanhi CA Ajay Atolia CA Sandeep Jain
vVksfy;k tSu Partner Partner
(M.NO. 077201) (M.NO. 077281)
Hkkxhnkj Hkkxhnkj UDIN: 21077201 UDIN: 21077281
(lnL; la- 077201) (lnL; la- 077281) AAAAAW5092 AAAAIN3533
;wMhvkbZ,u% 21077201 ;wMhvkbZ,u% 21077281 Place: New Delhi Place: New Delhi
,,,,,MCyw5092 ,,,,vkbZ,u3533
LFkku% ubZ fnYyh LFkku% ubZ fnYyh
fnukad% twu 04] 2021 Date: June 04, 2021

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vuqyXud ¶,** ANNEXURE “A”

Lora=k ys•kijh{kd fjiksVZ gsrq TO THE INDEPENDENT AUDITOR’S REPORT

gekjh ml frfFk dh fjiksVZ osQ vuqHkkx ^vU; dkuwuh vkSj fu;ked (Referred to in paragraph 14 under ‘Report on Other Legal and
vko';drkvksa ij fjiksVZ* osQ rgr iSjkxzkiQ 14 esa lanfHkZr) Regulatory Requirements’ section of our report of even date)
Report on the Internal Financial Controls Over Financial
Hkkjrh; fjt+oZ cSad (¶vkjchvkbZ¶) i=k Mhvks,l-,vkjth la[;k 6270@08- Reporting as required by the Reserve Bank of India (the
91-001@2019&20 fnukad 17 ekpZ] 2020 (;Fkk la'kksfèkr) (¶vkjchvkbZ “RBI”) Letter DOS.ARG. No.6270/08.91.001/2019-20 dated 17
laçs"k.k**) }kjk visf{kr foÙkh; fjiksfVZax ij vkarfjd foÙkh; fu;a=k.k ij fjiksVZA March, 2020 (as amended) (the “RBI communication”)

geus ml frfFk dks lekIr o"kZ osQ fy, cSad osQ LVSaMvyksu foÙkh; fooj.kksa We have audited the internal financial controls over financial
dh gekjh ys•kijh{kk osQ lkFk 31 ekpZ] 2021 rd dh iatkc uS'kuy cSad reporting of Punjab National Bank (“the Bank”) as of 31 March,
2021 in conjunction with our audit of the standalone financial
(¶cSad**) dh foÙkh; fjiksfVZax ij vkarfjd foÙkh; fu;a=k.kksa dks ys•kijhf{kr statements of the Bank for the year ended on that date which
fd;k gS] ftlesa cSad dh 'kk•kvksa dh foÙkh; fjiksfVZax ij vkarfjd foÙkh; includes internal financial controls over financial reporting of the
fu;a=k.k lfEefyr gSA Bank’s branches

vkarfjd foÙkh; fu;a=k.k osQ fy, cSad çcaèku dk mÙkjnkf;Ro Management’s Responsibility for Internal Financial Controls
The Bank’s management is responsible for establishing and
cSad çcaèku Hkkjrh; lunh ys•kdkj laLFkku }kjk tkjh foÙkh; fjiksfVZax maintaining internal financial controls based on the internal
ij vkarfjd foÙkh; fu;a=k.kksa dh ys•kijh{kk ij ekxZn'kZu uksV esa crk, control over financial reporting criteria established by the Bank
x, vkarfjd fu;a=k.k osQ vko';d ?kVdksa ij fopkj djrs gq, cSad }kjk considering the essential components of internal control stated
LFkkfir foÙkh; fjiksfVZax ekunaMksa ij vkarfjd fu;a=k.k osQ vkèkkj ij vkarfjd in the Guidance Note on Audit of Internal Financial Controls
Over Financial Reporting issued by the Institute of Chartered
foÙkh; fu;a=k.k LFkkfir djus vkSj cuk, j•us osQ fy, mÙkjnkf;Ro gSA bu
Accountants of India. These responsibilities include the design,
mÙkjnkf;Ro esa i;ZkIr vkarfjd foÙkh; fu;a=k.kksa dh jpuk] fØ;kUo;u vkSj implementation and maintenance of adequate internal financial
j•j•ko] tks cSad dh uhfr;ksa osQ ikyu lfgr vius O;olk; osQ O;ofLFkr controls that were operating effectively for ensuring the orderly
vkSj oqQ'ky lapkyu dks lqfuf'pr djus osQ fy, çHkkoh <ax ls dk;Z dj and efficient conduct of its business, including adherence to the
jgs Fks vkSj viuh ifjlaifÙk dh lqj{kk] èkks•kèkM+h vkSj =kqfV;ksa dh jksdFkke Bank’s policies, the safeguarding of its assets, the prevention and
vkSj irk yxkuk] ys•k fjdkWMZ dh lVhdrk vkSj iw.kZrk vkSj cSafoaQx fofu;eu detection of frauds and errors, the accuracy and completeness
of the accounting records, and the timely preparation of reliable
vfèkfu;e] 1949 vkSj Hkkjrh; fjtoZ cSad }kjk tkjh ifji=kksa vkSj fn'kkfunZs'kksa financial information, as required under the Banking Regulation
osQ rgr ;Fkksisf{kr fo'oluh; foÙkh; tkudkjh dh le; ij rS;kjh fufgr gSA Act, 1949 and the circulars and guidelines issued by the Reserve
Bank of India.
ys•kijh{kd osQ mÙkjnkf;Ro
Auditor’s Responsibility
gekjk mÙkjnkf;Ro gekjh ys•kijh{kk osQ vkèkkj ij foÙkh; fjiksfVZax ij cSad osQ
Our responsibility is to express an opinion on the Bank's internal
vkarfjd foÙkh; fu;a=k.k ij ,d er O;Dr djuk gSA geus vkarfjd foÙkh; financial controls over financial reporting based on our audit. We
fu;a=k.kksa dh ys•kijh{kk osQ fy, ykxw lhek rd Hkkjrh; lunh ys•kdkj conducted our audit in accordance with the Guidance Note on
laLFkku (¶vkbZlh,vkbZ**) }kjk tkjh foÙkh; fjiksfVZax (¶ekxZn'kZu uksV**) ij Audit of Internal Financial Controls Over Financial Reporting
vkarfjd foÙkh; fu;a=k.kksa dh ys•kijh{kk ij ekxZn'kZu uksV vkSj vkbZlh,vkbZ (the “Guidance Note”) issued by the Institute of Chartered
Accountants of India (the “ICAI”) and the Standards on Auditing
}kjk tkjh fd, x, ys•kijh{kd (,l,) ij ekudksa osQ vuqlkj viuh
(SAs) issued by the ICAI, to the extent applicable to an audit of
ys•kijh{kk dh gSA mu ekudksa vkSj ekxZn'kZu uksV osQ fy, vko';d gS fd internal financial controls. Those Standards and the Guidance
ge uSfrd vko';drkvksa dk vuqikyu djsa vkSj bl ckjs esa mfpr vk'oklu Note require that we comply with ethical requirements and plan
çkIr djus osQ fy, ;kstuk cuk,a vkSj ys•k ijh{kk djsa fd D;k foÙkh; and perform the audit to obtain reasonable assurance about
fjiksfVZax ij i;ZkIr vkarfjd foÙkh; fu;a=k.k LFkkfir vkSj cuk, j•s x, Fks whether adequate internal financial controls over financial
vkSj D;k ,sls fu;a=k.k lHkh HkkSfrd ekeyksa esa çHkkoh <ax ls ifjpkfyr gksrs gSaA reporting were established and maintained and if such controls
operated effectively in all material respects.
gekjh ys•kijh{kk esa foÙkh; fjiksfVZax ij vkarfjd foÙkh; fu;a=k.k dh i;ZkIrrk Our audit involves performing procedures to obtain audit
vkSj mudh ifjpkyu çHkko'khyrk osQ ckjs esa ys•kijh{kk lk{; çkIr djus osQ evidence about the adequacy of the internal financial controls
fy, dk;Zfu"iknu çfØ;k,a 'kkfey gSaA foÙkh; fjiksfVZax ij vkarfjd foÙkh; over financial reporting and their operating effectiveness. Our
fu;a=k.kksa dh gekjh ys•kijh{kk esa foÙkh; fjiksfVZax ij vkarfjd foÙkh; fu;a=k.kksa audit of internal financial controls over financial reporting included
obtaining an understanding of internal financial controls over
dh le> çkIr djuk] tksf•e dk vkdyu djuk fd HkkSfrd detksjh
financial reporting, assessing the risk that a material weakness
ekStwn gS] vkSj ewY;kadu fd, x, tksf•e osQ vkèkkj ij vkarfjd fu;a=k.k exists, and testing and evaluating the design and operating
osQ fMtkbu vkSj ifjpkyu çHkko'khyrk dk ijh{k.k vkSj ewY;kadu djuk effectiveness of internal control based on the assessed risk.

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'kkfey gSA pquh xbZ çfØ;k,a ys•kijh{kd osQ fu.kZ; ij fuHkZj djrh gSa] ftlesa The procedures selected depend on the auditor’s judgement,
foÙkh; fooj.kksa osQ HkkSfrd pwd osQ tksf•eksa dk vkdyu 'kkfey gS] pkgs including the assessment of the risks of material misstatement of
the financial statements, whether due to fraud or error.
og èkks•kèkM+h ;k =kqfV osQ dkj.k gksA
We believe that the audit evidence we have obtained and the
ge ekurs gSa fd geus tks ys•kijh{kk lk{; çkIr fd, gSa vkSj 'kk•k audit evidence obtained by the branch auditors, in terms of their
ys•kijh{kdksa }kjk çkIr vaosQ{k.k lk{;] uhps fn, x, vU; ekeyksa osQ iSjkxzkiQ reports referred to in the Other Matters paragraph below, is
esa lanfHkZr mudh fjiksVZ osQ vuqlkj] foÙkh; fjiksfVZax ij cSad osQ vkarfjd sufficient and appropriate to provide a basis for our audit opinion
foÙkh; fu;a=k.kksa ij gekjh ys•kijh{kk er osQ fy, ,d vkèkkj çnku djus on the Bank’s internal financial controls over financial reporting.
osQ fy, i;ZkIr vkSj mi;qDr gSaA Meaning of Internal Financial Controls Over Financial
Reporting
foÙkh; fjiksfVZax ij vkarfjd foÙkh; fu;a=k.k dk vFkZ
A Bank’s internal financial controls over financial reporting is a
foÙkh; fjiksfVZax ij cSad dh vkarfjd foÙkh; fu;a=k.k ,d ,slh çfØ;k gS process designed to provide reasonable assurance regarding
ftls lkekU; rkSj ij LohÑr ys•k fl¼karksa osQ vuqlkj foÙkh; fjiksfVZax dh the reliability of financial reporting and the preparation of
financial statements for external purposes in accordance with
fo'oluh;rk vkSj cká mís';ksa osQ fy, foÙkh; fooj.k rS;kj djus osQ lacaèk
generally accepted accounting principles. A Bank’s internal
esa mfpr vk'oklu çnku djus osQ fy, fMt+kbu fd;k x;k gSA foÙkh; financial controls over financial reporting includes those
fjiksfVZax ij cSad osQ vkarfjd foÙkh; fu;a=k.k esa os uhfr;ka vkSj çfØ;k,a policies and procedures that (1) pertain to the maintenance of
'kkfey gSa tks (1) fjdkWMksaZ osQ j•j•ko ls lacafèkr gSa] tks mfpr fooj.k records that, in reasonable detail, accurately and fairly reflect
esa] cSad dh ifjlaifÙk;ksa osQ ysunsu vkSj fuiVku dks lVhd vkSj fu"i{k :i the transactions and dispositions of the assets of the Bank; (2)
ls n'kZkrh gSa_ (2) mfpr vk'oklu çnku djsa fd ysunsu dks lkekU; rkSj provide reasonable assurance that transactions are recorded
as necessary to permit preparation of financial statements in
ij LohÑr ys•k fl¼karksa osQ vuqlkj foÙkh; fooj.k rS;kj djus dh vuqefr
accordance with generally accepted accounting principles, and
nsus osQ fy, vko';drkuqlkj ntZ fd;k x;k gS] vkSj cSad dh çkfIr;ka that receipts and expenditures of the Bank are being made only
vkSj O;; osQoy cSad osQ çcaèku oxZ vkSj funs'kdksa osQ çkfèkdkj.kkuqlkj in accordance with authorizations of management and directors
fd, tk jgs gSa_ rFkk (3) cSad dh laifÙk osQ vufèkÑr vfèkxzg.k] mi;ksx of the Bank; and (3) provide reasonable assurance regarding
;k fuiVku dh jksdFkke ;k le; ij irk yxkus osQ ckjs esa mfpr vk'oklu prevention or timely detection of unauthorized acquisition, use,
çnku djuk] ftldk foÙkh; fooj.kksa ij egRoiw.kZ çHkko gks ldrk gSA cSad or disposition of the Bank's assets that could have a material
effect on the financial statements.
dh ifjlaifÙk;ksa osQ vufèkÑr vfèkxzg.k] mi;ksx ;k fuiVku dh jksdFkke ;k
le; ij irk yxkus osQ lacaèk esa mfpr vk'oklu çnku djuk] ftldk foÙkh; Inherent Limitations of Internal Financial Controls Over
fooj.kksa ij HkkSfrd çHkko gks ldrk gSA Financial Reporting
Because of the inherent limitations of internal financial controls
foÙkh; fjiksfVZax ij vkarfjd foÙkh; fu;a=k.k dh varfuZfgr lhek,a over financial reporting, including the possibility of collusion
or improper management override of controls, material
foÙkh; fjiksfVZax ij vkarfjd foÙkh; fu;a=k.kksa dh varfuZfgr lhekvksa osQ dkj.k]
misstatements due to error or fraud may occur and not be
ftlesa xBcaèku dh laHkkouk ;k fu;a=k.k osQ vuqfpr çcaèku vfHkHkko 'kkfey detected. Also, projections of any evaluation of the internal
gSa] =kqfV ;k èkks•kèkM+h osQ gks ldrs gSa vkSj ftldk irk ugha yxk;k tk ldrk financial controls over financial reporting to future periods
gSA blosQ vykok] Hkfo"; dh vofèk osQ fy, foÙkh; fjiksfVZax ij vkarfjd are subject to the risk that the internal financial controls over
foÙkh; fu;a=k.k osQ fdlh Hkh ewY;kadu osQ vuqeku bl tksf•e osQ vè;èkhu financial reporting may become inadequate because of changes
gSa fd foÙkh; fjiksfVZax ij vkarfjd foÙkh; fu;a=k.k 'krZksa esa ifjorZu osQ dkj.k in conditions, or that the degree of compliance with the policies
or procedures may deteriorate.
vi;ZkIr gks ldrk gS] ;k ;g fd uhfr;ksa ;k çfØ;kvksa osQ vuqikyu esa
fxjkoV ls fooj.k esa HkkSfrd pwd gks ldrh gSA Opinion
In our opinion, and to the best of our information and according
vfHker to the explanations given to us and based on the consideration of
the reports of the branch auditors referred to in the Other Matters
gekjs erkuqlkj jk; esa vkSj gekjh loksZÙke tkudkjh esa rFkk gesa fn, x,
paragraph below, the Bank has, in all material respects, adequate
Li‘hdj.k osQ vuqlkj vkSj uhps fn, x, vU; ekeyksa osQ iSjkxzkiQ esa lanfHkZr internal financial controls except certain area of Improvements in
'kk•k ys•k ijh{kdksa dh fjiksVksaZ ij ppZk osQ vkèkkj ij] cSad osQ ikl lHkh Risk Control Matrix (RCM) including capturing of all identified
igpkus x, tksf•eksa dks oSQIpj djus osQ lkFk lkFk tksf•e fu;a=k.k eSfVªDl risks and controls of all business processes including treasury
(vkjlh,e) esa lqèkkj osQ oqQN {ks=kksa vkSj Vªstjh] fu;a=k.k fooj.k] çoklu vkSj process, control descriptions and also operational effectiveness
lekèkku lfgr lHkh O;kolkf;d çfØ;kvksa osQ fu;a=k.k vkSj lkFk gh foÙkh; of these controls over financial reporting and such internal
fjiksfVZax ij bu fu;a=k.kksa dh ifjpkyu çHkko'khyrk dks NksM+dj lHkh ekeyksa financial controls over financial reporting were operating
effectively as at 31 March 2021, based on the criteria for internal
esa vkarfjd foÙkh; fu;a=k.k gS vkSj foÙkh; fjiksfVZax ij bl çdkj osQ vkarfjd financial control over financial reporting established by the Bank
foÙkh; fu;a=k.k Hkkjrh; lunh ys•kdkj laLFkku }kjk tkjh foÙkh; fjiksfVZax considering the essential components of internal control stated
ij vkarfjd foÙkh; fu;a=k.kksa dh ys•kijh{kk ij ekxZn'kZu uksV esa crk, x,

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vkarfjd fu;a=k.k osQ vko';d ?kVdksa ij fopkj djrs gq, cSad }kjk LFkkfir in the Guidance Note on Audit of Internal Financial Controls
foÙkh; fjiksfVZax ij vkarfjd fu;a=k.k ekunaMksa osQ vkèkkj ij 31 ekpZ 2021 Over Financial Reporting issued by the Institute of Chartered
ls çHkkoh <ax ls ifjpkfyr gSA Accountants of India.
Other Matters
vU; ekeysa
Our aforesaid report insofar as it relates to the operating
gekjh iwoksZDr fjiksVZ tgka ;g 4781 'kk•kvksa dh foÙkh; fjiksfVZax ij vkarfjd effectiveness of internal financial controls over financial reporting
foÙkh; fu;a=k.k dh ifjpkyu çHkko'khyrk ls lacafèkr gS] tks mu 'kk•kvksa osQ of 4781 branches is based on the corresponding reports of the
lacafèkr 'kk•k ys•k ijh{kdksa dh lacafèkr fjiksVksaZ ij vkèkkfjr gSA respective branch auditors of those branches.
Our opinion is not modified in the respect of this matter.
bl ekeys esa gekjs er esa dksbZ ifjorZu ugha fd;k x;k gSA

Ñrs ,l-,u- èkou ,aM Ñrs ,eosQ vxzoky Ñrs , tkWu eksfjl For S.N. Dhawan & For M K Aggarwal For A John Moris
Co LLP & Co. & Co.
oaQ ,y,yih ,aM oaQ- ,aM oaQ-
Chartered Chartered Chartered
lunh ys•kdkj lunh ys•kdkj lunh ys•kdkj Accountants Accountants Accountants
,iQvkj,u 000050,u@ ,iQvkj,u 001411,u ,iQvkj,u 007220,l FRN 000050N/ FRN 001411N FRN 007220S
,u500045 N500045

lunh ys•kdkj lqfjanj lunh ys•kdkj vrqy lunh ys•kdkj th CA Surinder Kr. CA Atul Aggarwal CA G Kumar
oqQ- •V~Vj vxzoky oqQekj Khattar Partner Partner
Partner (M.NO. 099374) (M.NO.023082)
Hkkxhnkj Hkkxhnkj Hkkxhnkj (M.NO.084993) UDIN: 21099374 UDIN: 21023082
(lnL; la-084993) (lnL; la-099374) (lnL; la-023082) UDIN : 21084993 AAAAEA2496 AAAAPG3661
;wMhvkbZ,u% 21084993 ;wMhvkbZ,u% 21099374 ;wMhvkbZ,u% 21023082 AAAACN4479 Place: New Delhi Place: Chennai
Place: New Delhi
,,,,lh,u4479 ,,,,bZ,2496 ,,,,ihth3661
LFkku% ubZ fnYyh LFkku% ubZ fnYyh LFkku% psÂbZ

Ñrs ,l vkj xks;y Ñrs ih,l,eth ,aM For S R Goyal & Co. For PSMG &
,aM oaQ- ,lksfl,V~l Chartered Associates
Accountants Chartered
lunh ys•kdkj lunh ys•kdkj FRN:001537C Accountants
,iQvkj,u%001537lh ,iQvkj,u% 008567lh FRN: 008567C

lunh ys•kdkj vt; lunh ys•kdkj lanhi CA Ajay Atolia CA Sandeep Jain
vVksfy;k tSu Partner Partner
(M.NO. 077201) (M.NO. 077281)
Hkkxhnkj Hkkxhnkj UDIN: 21077201 UDIN: 21077281
(lnL; la- 077201) (lnL; la- 077281) AAAAAW5092 AAAAIN3533
;wMhvkbZ,u% 21077201 ;wMhvkbZ,u% 21077281 Place: New Delhi Place: New Delhi
,,,,,MCyw5092 ,,,,vkbZ,u3533
LFkku% ubZ fnYyh LFkku% ubZ fnYyh
fnukad% twu 04] 2021 Date: June 04, 2021

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E
AG
KP
AN
BL

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iatkc uS'kuy cSad dk 31 ekpZ] 2021 dks lekIr o"kZ dk lesfdr rqyu i=k
PUNJAB NATIONAL BANK - CONSOLIDATED BALANCE SHEET OF FOR THE PERIOD
ENDED 31ST MARCH '2021

(` 000 dks NksM+ fn;k x;k gS) (` 000 omitted)
fooj.k vuqlwph 31-03-2021 dks 31-03-2020 dks
PARTICULARS Schedule As on 31.03.2021 As on 31.03.2020
iwath ,oa ns;rk,a
CAPITAL & LIABILITIES
iwath 1 20955364 13475132
Capital
vkjf{kr fuf/;k¡ vkSj vf/'ks"k 2 904387960 625288604
Reserves & Surplus
vYika'k fgr 2A 4867891 3606862
Minority Interest
tekjkf'k;k¡ 3 11137168634 7102543673
Deposits
m/kj 4 522981398 625124091
Borrowings
vU; ns;rk,a vkSj çko/ku 5 206889382 144534066
Other Liabilities and Provisions
tksM+ TOTAL 12797250630 8514572428
vkfLr;ka
ASSETS
udnh vkSj Hkkjrh; fjtoZ cSad ds ikl 'ks"k 6 442672702 386037885
Cash and Balances with Reserve Bank of India
cSadksa ds ikl 'ks"k rFkk ekax ,oa vYi lwpuk ij çfrns; jkf'k 7 690671589 391519590
Balances with Banks & Money at call & short notice
fuos'k 8 4043689598 2537824716
Investments
½.k ,oa vfxze 9 6793457722 4768533386
Loans & Advances
vpy vkfLr;ka 10 110487064 72619818
Fixed Assets
vU; vkfLr;ka 11 716271955 358037033
Other Assets
tksM+ TOTAL 12797250630 8514572428
vkdfLed ns;rk,a 12 3853879479 2132993342
Contingent Liabilities
olwyh ds fy, fcy 404937556 280526000
Bills for Collection
egRoiw.kZ ys•kadu uhfr;ka ,ao ys[kksa ij fVIif.k;ka 18
Significant Accounting Policy & Notes on Accounts
1 ls 18 rd dh vuqlwfp;ka ys•ksa dk vfHkUu vax gSA
The Schedules 1 to 18 form an integral part of the Accounts.
ih ds ok".kZs; vkj ds [khph izoh.k dqekj 'kekZ
P K VARSHNEY R K KHICHI PRAVEEN KUMAR SHARMA
lgk;d egkçCkaèkd mi egkçCkaèkd EkgkçCkaèkd
ASSISTANT GENERAL MANAGER DEPUTY GENERAL MANAGER GENERAL MANAGER

Mh ds tSu
D K JAIN
eq[; egkçca/d vkSj lh,iQvks
CHIEF GENERAL MANAGER & CFO

280
 Annual Report

Lo:i dqekj lkgk fot; nqcs lat; dqekj

SWARUP KUMAR SAHA VIJAY DUBE SANJAY KUMAR
dkÕkZIkkyd funs'kd dkÕkZIkkyd funs'kd dkÕkZIkkyd funs'kd
EXECUTIVE DIRECTOR EXECUTIVE DIRECTOR EXECUTIVE DIRECTOR

lh,p- ,l-,l- efYydktZqu jko

CH. S.S. MALLIKARJUNA RAO
çca/ funs'kd ,oa eq[; dk;Zikyd vf/dkjh
MANAGING DIRECTOR & CEO

iadt tSu foosd vxzoky MkW- vk'kk HkaMkjdj xkSre xqgk

PANKAJ JAIN VIVEK AGGARWAL Dr. ASHA BHANDARKER GAUTAM GUHA
funs'kd funs'kd funs'kd funs'kd
DIRECTOR DIRECTOR DIRECTOR DIRECTOR

leku frfFk dks gekjh fjiksVZ ds vuqlkj

As per our report of even date

ÑRks ,l ,u èkou ,aM oaQiuh ,y,yih ÑRks ,e osQ vxzoky ,aM oaQiuh d`rs , tkWu eksfjl ,aM dEiuh
For S N Dhawan & Co. LLP For M K Aggarwal & Co. For A John Moris & Co.
lunh ys[kkdkj lunh ys[kkdkj lunh ys[kkdkj
Chartered Accountants Chartered Accountants Chartered Accountants
,IkQvkj,u 000050,u@,u500045 ,IkQvkj,u 001411,u ,IkQvkj,u 007220,l
FRN: 000050N/N500045 FRN: 001411N FRN:007220S

lunh ys•kdkj lqfjanj oqQekj •V~Vj lunh ys•kdkj vrqy vxzoky lunh ys•kdkj th oqQekj
CA Surinder Kr. Khattar CA Atul Aggarwal CA G Kumar
Hkkxhnkj Hkkxhnkj Hkkxhnkj
Partner Partner Partner
(lnLÕk la- 084993) (lnLÕk la- 099374) (lnLÕk la- 023082)
(M.No. 084993) (M.No. 023082)
(M.No. 099374)
LFkku % ubZ fnYyh LFkku % psUubZ
Place: New Delhi
LFkku % ubZ fnYyh
Place: New Delhi Place: Chennai

ÑRks ,l vkj xks;y ,aM oaQiuh Ñrs ih,l,eth ,aM ,lksfl,V~l

For S R Goyal & Co.
For PSMG & Associates
lunh ys[kkdkj lunh ys[kkdkj
Chartered Accountants
Chartered Accountants
,IkQvkj,u 001537lh ,IkQvkj,u 008567lh
FRN: 001537C
FRN: 008567C

lunh ys•kdkj vt; vVksfy;k

CA Ajay Atolia lunh ys•kdkj lanhi tSu
Hkkxhnkj CA Sandeep Jain
Partner Hkkxhnkj
(lnLÕk la- 077201) Partner
(M.No. 077201) (lnLÕk la- 077281)
LFkku % ubZ fnYyh (M.No. 077281)
Place: New Delhi LFkku % ubZ fnYyh
Place: New Delhi
fnukad % 04@06@2021
Date : 04/06/2021
LFkku % ubZ fnYyh
Place : New Delhi

281
 Annual Report

iatkc uS'kuy cSad dk 31 ekpZ] 2021 dks lekIr o"kZ dk lesfdr ykHk o gkfu ys•k
PUNJAB NATIONAL BANK - CONSOLIDATED PROFIT & LOSS ACCOUNT OF FOR THE
PERIOD ENDED 31ST MARCH '2021

(` 000 dks NksM+ fn;k x;k gS) (` 000 omitted)
31-03-2021 dks 31-03-2020 dks
vuqlwph lekIr vof/
fooj.k Schedule lekIr vof/
PARTICULARS Period Ended As Period Ended As
on 31.03.2021 on 31.03.2020
I. vk;
INCOME
vftZr vk;
13 818663969 549184752
Interest earned
vU; vk;
14 131244494 93876516
Other Income

tksM+ TOTAL 949908464 643061268

II. O;;
EXPENDITURE
[kpZ fd;k x;k C;kt
15 508045768 369974733
Interest expended
ifjpkyu [kpZ
16 205157711 121504951
Operating expenses
izko/ku vkSj vkdfLedrk,¡
215180723 147948253
Provisions and Contingencies

tksM+ TOTAL 928384201 639427936

vYika'k fgr ls iwoZ ewy o lgk;d laLFkkvksa dk o"kZ ds fy, lesfdr ykHk
Consolidated Net Profit for the year of the parent & subsidiaries 21524262 3633333
before Minority Interest

?kVk,a % vYika'k fgr

1326173 464850
Less : Minority Interest
vYika'k fgr ?kVkus osQ i'pkr ewy o lgk;d laLFkkvksa dk o"kZ osQ fy, lesfdr ykHk
Consolidated Net Profit for the year of the parent & subsidiaries after 20198089 3168483
Minority Interest
lgk;d laLFkkvksa esa vtZu dk va'k ('kq¼)
17 5421613 1216005
Share of earnings in Associates (net)

o"kZ ds fy, lewg dk lewgtU; lesfdr 'kq¼ ykHk

25619702 4384488
Consolidated Net Profit for the year attributable to the group to the group

tksM+sa % lewg dk ÏksrtU; vkxs yk;k x;k lesfdr ykHk

17020113 -84889110
Add : Brought forward consolidated profit attributable to the group
?kVk,a% çkjafHkd lek;kstu
-2111658 0
Less: Opening Adjustment
fofu;kstu ds fy, miyC/ ykHk
40528157 -80504622
Profit available for Appropriation

282
 Annual Report

iatkc uS'kuy cSad dk 31 ekpZ] 2021 dks lekIr o"kZ dk lesfdr ykHk o gkfu ys•k
PUNJAB NATIONAL BANK - CONSOLIDATED PROFIT & LOSS ACCOUNT OF FOR THE
PERIOD ENDED 31ST MARCH '2021

(` 000 dks NksM+ fn;k x;k gS)(` 000 omitted)

31-03-2021 dks 31-03-2020 dks
fooj.k vuqlwph lekIr vof/ lekIr vof/
PARTICULARS Schedule Period Ended As Period Ended As
on 31.03.2021 on 31.03.2020
fofu;kstu
APPROPRIATIONS
vkjf{kr fuf/;ksa dks varj.k (fuoy)
Transfer to Reserves (Net) :
lkafof/d vkjf{kr fuf/ 6172953 1397352
Statutory Reserve
iw¡th vkjf{kr fuf/ & vU; 10361243 2036260
Capital Reserve - Others
fofue; ?kV & c<+ vkjf{kr fuf/ 4800897 485199
Investment Fluctuation Reserve
jktLo rFkk vU; vkjf{kr fuf/ 0 -1053382
Revenue & Other Reserve
vk;dj ds vuqlkj fo'ks"k vkjf{kr fuf/ 6874 0
Special Reserve as per Income Tax
izLrkfor ykHkka'k 1805101 320694
Proposed Dividend
lesfdr rqyu&i=k esa ys tk;k x;k tek 'ks"k 17381089 -83690745
Balance carried over to consolidated Balance Sheet
40528157 -80504622
çfr 'ks;j vtZu (#- esa) (ewy@ MkbY;qfVM) 2.64 0.80
Earnings per Share (In Rs.) (Basic/ Diluted)
egRoiw.kZ ys•kadu uhfr;k¡ rFkk ys•k fVIif.k;k¡ 18
Significant Accounting Policy & Notes on Accounts

ih ds ok".kZs; vkj ds [khph izoh.k dqekj 'kekZ

P K VARSHNEY R K KHICHI PRAVEEN KUMAR SHARMA
lgk;d egkçCkaèkd mi egkçCkaèkd EkgkçCkaèkd
ASSISTANT GENERAL MANAGER DEPUTY GENERAL MANAGER GENERAL MANAGER

Mh ds tSu
D K JAIN
eq[; egkçca/d vkSj lh,iQvks
CHIEF GENERAL MANAGER & CFO

Lo:i dqekj lkgk fot; nqcs lat; dqekj

SWARUP KUMAR SAHA VIJAY DUBE SANJAY KUMAR
dkÕkZIkkyd funs'kd dkÕkZIkkyd funs'kd dkÕkZIkkyd funs'kd
EXECUTIVE DIRECTOR EXECUTIVE DIRECTOR EXECUTIVE DIRECTOR

283
 Annual Report

lh,p- ,l-,l- efYydktZqu jko

CH. S.S. MALLIKARJUNA RAO
çca/ funs'kd ,oa eq[; dk;Zikyd vf/dkjh
MANAGING DIRECTOR & CEO

iadt tSu foosd vxzoky MkW- vk'kk HkaMkjdj xkSre xqgk

PANKAJ JAIN VIVEK AGGARWAL Dr. ASHA BHANDARKER GAUTAM GUHA
funs'kd funs'kd funs'kd funs'kd
DIRECTOR DIRECTOR DIRECTOR DIRECTOR

leku frfFk dks gekjh fjiksVZ ds vuqlkj

As per our report of even date

ÑRks ,l ,u èkou ,aM oaQiuh ,y,yih ÑRks ,e osQ vxzoky ,aM oaQiuh d`rs , tkWu eksfjl ,aM dEiuh
For S N Dhawan & Co. LLP For M K Aggarwal & Co. For A John Moris & Co.
lunh ys[kkdkj lunh ys[kkdkj lunh ys[kkdkj
Chartered Accountants Chartered Accountants Chartered Accountants
,IkQvkj,u 000050,u@,u500045 ,IkQvkj,u 001411,u ,IkQvkj,u 007220,l
FRN: 000050N/N500045 FRN: 001411N FRN:007220S

lunh ys•kdkj lqfjanj oqQekj •V~Vj lunh ys•kdkj vrqy vxzoky lunh ys•kdkj th oqQekj
CA Surinder Kr. Khattar CA Atul Aggarwal CA G Kumar
Hkkxhnkj Hkkxhnkj Hkkxhnkj
Partner Partner Partner
(lnLÕk la- 084993) (lnLÕk la- 099374) (lnLÕk la- 023082)
(M.No. 084993) (M.No. 023082)
(M.No. 099374)
LFkku % ubZ fnYyh LFkku % psUubZ
Place: New Delhi
LFkku % ubZ fnYyh
Place: New Delhi Place: Chennai

ÑRks ,l vkj xks;y ,aM oaQiuh Ñrs ih,l,eth ,aM ,lksfl,V~l

For S R Goyal & Co.
For PSMG & Associates
lunh ys[kkdkj lunh ys[kkdkj
Chartered Accountants
Chartered Accountants
,IkQvkj,u 001537lh ,IkQvkj,u 008567lh
FRN: 001537C
FRN: 008567C

lunh ys•kdkj vt; vVksfy;k

CA Ajay Atolia lunh ys•kdkj lanhi tSu
Hkkxhnkj CA Sandeep Jain
Partner Hkkxhnkj
(lnLÕk la- 077201) Partner
(M.No. 077201) (lnLÕk la- 077281)
LFkku % ubZ fnYyh (M.No. 077281)
Place: New Delhi LFkku % ubZ fnYyh
Place: New Delhi
fnukad % 04@06@2021
Date : 04/06/2021
LFkku % ubZ fnYyh
Place : New Delhi

284
 Annual Report

lesfdr •krksa dh vuqlwph (iatkc uS'kuy cSad)

SCHEDULES TO THE CONSOLIDATED ACCOUNTS (PUNJAB NATIONAL BANK)
(` 000 dks NksM+ fn;k x;k gS) (` 000 omitted)
fooj.k 31-03-2021 dks 31-03-2020 dks
Particulars As on 31.03.2021 As on 31.03.2020

vuqlwph&1 iw¡th
SCHEDULE 1 - CAPITAL

izkf/Ñr iw¡th
Authorised Capital
izR;sd ` 2 ds 1500]00]00]000 bfDoVh 'ks;j 30000000 30000000
(1500,00,00,000 Equity shares of Rs. 2 each)
tkjh rFkk vfHknÙk
Issued & Subscribed
izR;sd ` 2@& ds 1047]76]82]225 bfDoVh 'ks;j
(fiNys o"kZ 673]75]65]988) 20955364 13475132
1047,76,82,225 (Previous year 673,75,65,988) Equity Shares of
Rs. 2 each Equity Shares of ` 2 each}
iznÙk
Paid up
izR;sd #- 2@& ds 1047]76]82]225 bfDoVh 'ks;j (fiNys o"kZ 673]75]65]988)
1047,76,82,225 (Previous year 673,75,65,988) 20955364 13475132
Equity Shares of Rs. 2 each
(buesa #- 2@& izR;sd ds dsUnzh; ljdkj }kjk /kfjr 805]41]25]685 bfDoVh 'ks;j
'kkfey gSA)
(includes equity shares of 805,41,25,685 of
Rs. 2 each held by Central Government)

tksM+ TOTAL 20955364 13475132

vuqlwph 2 & vkjf{kr fuf/;k¡ vkSj vf/'ks"k

SCHEDULE 2 - RESERVES & SURPLUS

I. lkafof/d vzkjf{kr fuf/;k¡

Statutory Reserve
izkjfEHkd 'ks"k 97414617 97781171
Opening Balance
o"kZ ds nkSjku o`f¼ 44210267 1397353
Addition during the year
tksM+s@(?kVk,a)% o"kZ ds nkSjku lek;kstu 4647271 146272155 -1763906 97414617
Add/(Less) : Adjustment during the year

II. iwathxr vkjf{kr fuf/;k¡

Capital Reserve
d- iquewZY;u vkjf{kr fuf/;k¡
a. Revaluation Reserve
izkjfEHkd 'ks"k 47586916 35822289
Opening Balance
o"kZ ds nkSjku o`f¼ 23840556 12732750
Addition during the year
?kVk,a% o"kZ ds nkSjku lek;kstu 3430 230684
Less: Deduction during the year
?kVk,a% vU; vkjf{kr fufèk;ksa esa varfjr -580077 737439
Less : Transfer to Other Reserves
(laifÙk ds iquZewY;u Hkkx ij ewY;ßkl ds dkj.k) 72004119 47586916
(being Depreciation on revalued portion of Property)

285
 Annual Report

(` 000 dks NksM+ fn;k x;k gS) (` 000 omitted)

fooj.k 31-03-2021 dks 31-03-2020 dks
Particulars As on 31.03.2021 As on 31.03.2020

[k- vU;
b. Others
izkjfEHkd 'ks"k 32138572 30102313
Opening Balance
o"kZ ds nkSjku o`f¼ 126638970 158777542 2036259 32138572
Addition during the year
(#i, 9268-29 djksM+ dh lekesyu vkjf{kr lfgr)
(including Amalgamation Reserve of Rs. 9268.29
Crores)

II.d- lesdu ij vkjf{kr iwath (oqQy)

742114 665331
II.A. Capital Reserve on consolidation (Net)

III. jktLo rFkk vU; vkjf{kr fuf/;k¡

Revenue and Other Reserve

d- fuos'k vkjf{kr fuf/

a. Investment Reserve
izkjfEHkd 'ks"k 4171834 4171834
Opening Balance
o"kZ ds nkSjku o`f¼ 0 0
Addition during the year
?kVk,a% lek;kstu -466641 0
Less: Adjustment
?kVk,a% ykHk o gkfu [kkrs dks varfjr 0 3705193 0 4171834
Less: Trf to P & L Account

[k- fuos'k ?kV&c<+ vkjf{kr fuf/

b. Investment Fluctuation Reserve
izkjfEHkd 'ks"k 485199 0
Opening Balance
tksMsa% lek;kstu 568613 0
Add : Adjustment
tksM+sa% o"kZ ds nkSjku o`f¼ 4800897 0
Add :Addition during the year
tksM+sa% ykHk&gkfu fofu;kstu •krs ls varfjr 0 5854709 485199 485199
Add: Transfer from P&L Appropriation A/c

x- vU; fuf/
c. Other Reserve
izkjfEHkd 'ks"k* -10037750 -8816695
Opening Balance*
o"kZ ds nkSjku o`f¼ 35194137 5883074
Addition during the year
tksM+sa% iqueZwY;u fufèk ls varfjr 1275744 737439
Add: Transfer from Revaluation Reserve
?kVk,a% o"kZ ds nkSjku fudklh 10131000 7662751
Less: Withdrawal during the year
?kVk,a% vLFkk;h nkf;Ro (,,l&15) 0 0
Less: Transistory Liability (AS-15)

286
 Annual Report

(` 000 dks NksM+ fn;k x;k gS) (` 000 omitted)

fooj.k 31-03-2021 dks 31-03-2020 dks
Particulars As on 31.03.2021 As on 31.03.2020

?kVk,a% baVjCykWd •krksa osQ fy, Hkqxrku 0 0

Less: Payment for Interblocked accounts
?kVk,a% iwoZ o"kksZa ls lacafèkr lek;kstu 0 0
Less: Adjustment relating to prior years
tksMsa@(?kVk,a)% o"kZ ds nkSjku lek;kstu -2028626 14272504 -178818 -10037750
Add/(Less) : Adjustment during the year

?k- fofue; ?kVc<+ vkjf{kr fuf/

d. Exchange Fluctuation Reserve
izkjfEHkd 'ks"k 9768860 6655748
Opening Balance
tksMs+a % o"kZ ds nkSjku o`f¼ ('kq¼) 6874 2355871
Add: Addition during the year (Net)
tksMsa@(?kVk,a)% o"kZ ds nkSjku lek;kstu('kq¼) -605202 9170533 757241 9768860
Add/(Less) : Adjustment during the year

IV. 'ks;j izhfe;e

Share Premium
izkjfEHkd 'ks"k 512149170 355506208
Opening Balance
o"kZ ds nkSjku o`f¼ 218451415 156642962
Addition during the year
tksM+s@(?kVk,a)% o"kZ ds nkSjku lek;kstu -287079182 443521403 0 512149170
Add/(Less) : Adjustment during the year

V. fo'ks"k vkjf{kr fuf/

Special Reserve
izkjfEHkd 'ks"k 14636600 14636600
Opening Balance
o"kZ ds nkSjku o`f¼ 18050000 0
Addition during the year
vU; vkjf{kr fuf/;kas ls varfjr 0 0
Transfer from other reserve
tksM+s@?kVk,a% o"kZ ds nkSjku lek;kstu 0 32686600 0 14636600
Add/(Less) : Adjustment during the year

VI. ykHk&gkfu [kkrs esa 'ks"k 17381089 -83690745

Balance in Profit & Loss Account

I,II,,III,IV,V,VI dk tksM+
904387960 625288603.97
Total I, II, III, IV, V, VI

vuqlwph 2v & vYika'k fgr

SCHEDULE 2A - MINORITY INTEREST
ml rkjh[k dks vYika'k fgr tc ewy rFkk
lgk;d laLFkk dk lEcU/ vfLRkRo esa vk;k 1492521 1492521
Minority Interest at the date on which the
parent subsidiary relationship came into existence

ijorhZ o`f¼ 3375370 2114341

Subsequent increase

rqyu i=k dh rkjh[k dks vYika'k fgr 4867891 3606862

Minority Interest at the date of balance sheet

287
 Annual Report

(` 000 dks NksM+ fn;k x;k gS) (` 000 omitted)

fooj.k 31-03-2021 dks
Particulars 31-03-2020 dks
As on 31.03.2021 As on 31.03.2020

vuqlwph 3 & tekjkf'k;k¡

SCHEDULE 3 - DEPOSITS

d. I ek¡x tek jkf'k;k¡

DEMAND DEPOSITS
(i) cSadksa ls
22842872 17922405
From Banks
(ii) vU; ls
742151705 764994577 447642181 465564586
From Others

II cpr cSad tek jkf'k;k¡ 4184935663 2578935307

SAVINGS BANK DEPOSITS

III eh;knh tek jkf'k;k¡

TERM DEPOSITS
(i) cSadksa ls
292690816 291016254
From Banks
(ii) vU; ls
5894547578 6187238394 3767027525 4058043779
From Others

I, II o III dk tksM+
11137168634 7102543673
TOTAL of I, II, III

[k. (i) Hkkjr esas fLFkr 'kk[kkvksa dh tek jkf'k;k¡ 10832750973 6822317525
Deposits of branches In India
(ii) Hkkjr ls ckgj fLFkr 'kk[kkvksa dh tek jkf'k;k¡
304417662 280226147
Deposits of branches outside India

I, II dk tksM+
11137168634 7102543673
TOTAL of i, ii

vuqlwph 4 & m/kj

SCHEDULE 4 - BORROWINGS
I. Hkkjr esa m/kj
Borrowings in India
(i) Hkkjrh; fjtoZ cSad
0 205427200
Reserve Bank of India
(ii) vU; cSadksa
59022003 87084173
Other Banks
(iii) vU; laLFkkvksa vkSj ,tsafl;ksas
150401376 107047209
Other Institutions and Agencies
(iv) ckW.M (Vh;j&I] Vh;j&II] xkS.k ½.k lfgr)
222836625 123784975
Bonds (including Tier-I, Tier-II, Subordinated Debts)
(v) nh?kkZof/ bUizQkLVªDpj ckW.M
28000000 28000000
Long Term Infrastructure Bonds

II. Hkkjr ls ckgj m/kj 62721394 73780534

Borrowings Outside India

I, II dk tksM+
522981398 625124091
TOTAL of I, II

mi;qZDr I ,oa II esa 'kkfey izfrHkwr m/kj 48679368 205427200

Secured Borrowings included in I & II above

288
 Annual Report

(` 000 dks NksM+ fn;k x;k gS) (` 000 omitted)

fooj.k 31-03-2021 dks 31-03-2020 dks
Particulars As on 31.03.2021 As on 31.03.2020

vuqlwph 5 & vU; ns;rk,a vkSj izko/ku

SCHEDULE 5 - OTHER LIABILITIES AND PROVISIONS
I. ns; fcy 32201876 18240440
Bills payable
II. var% dk;kZy; lek;kstu ('kq¼) 4360620 32895
Inter-office adjustments (net)
III. mifpr C;kt 27338959 16538080
Interest accrued
IV. vU; (izko/kuksa lfgr) 142987927 109722651
Others (including Provisions)

I, II, III, IV dk tksM+

206889382 144534066
TOTAL OF I, II, III, IV

vuqlwph 6 & udnh vkSj Hkkjrh; fjtoZ cSad ds ikl 'ks"k

SCHEDULE 6 - CASH AND BALANCES WITH RESERVE BANK OF INDIA
I. gkFk esa udnh (fons'kh eqnzk djsalh uksVksa lfgr) 34978582 27621822
Cash in hand ( including Foreign Currency Notes)

II. Hkkjrh; fj”koZ cSad ds ikl 'ks"k

Balance with Reserve Bank of India
(i) pkyw [kkrs esa
407694120 358416063
in Current account
(ii) vU; [kkrksa esa
0 407694120 0 358416063
in Other Accounts

I, II dk tksM+
442672702 386037885
TOTAL Of I, II

vuqlwph 7 & cSadksa ds ikl tek'ks"k rFkk ek¡x vkSj vYi lwpuk ij izkI; /u
SCHEDULE 7- BALANCES WITH BANKS & MONEY AT CALL & SHORT NOTICE
I. Hkkjr esa
In India
(i) cSadksa ds ikl tek 'ks"k
Balance with Banks:
(d) pkyw [kkrksa esa 7963155 1425691
(a) In Current accounts
([k) vU; tek [kkrksa esa 70907649 78870804 81185578 82611269
(b) In Other Deposit accounts
(ii) ek¡x vkSj vYi lwpuk ij izkI; /u
Money at Call and Short Notice:
(d) cSadks ds ikl 0 5004052
(a) with Banks
([k) vU; laLFkkvksa ds ikl 275000000 275000000 200000000 205004052
(b) with Other Institutions

tksM+ (i ,oa ii) 353870804 287615321

TOTAL ( i & ii )

289
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(` 000 dks NksM+ fn;k x;k gS) (` 000 omitted)

fooj.k 31-03-2021 dks 31-03-2020 dks
Particulars As on 31.03.2021 As on 31.03.2020

II. Hkkjr ls ckgj

Outside India
(i) pkyw [kkrksa esa
88148212 27066434
In Current accounts
(ii) vU; tek [kkrksa esa
248652574 75901934
In Other Deposit accounts
(iii) ek¡x vkSj vYi lwpuk ij izkI; /u
0 935900
Money at Call & Short Notice

tksM+ TOTAL 336800786 103904268

lexz tksM+ (I vkSj II) 690671589 391519590

GRAND TOTAL ( I & II )

vuqlwph 8 & fuos'k

SCHEDULE 8 - INVESTMENTS
I. Hkkjr esa fuos'k
Investments in India in
(i) ljdkjh izfrHkwfr;ka
3530567964 2149135466
Government Securities
(ii) vU; vUkqeksfnr izfrHkwfr;ka
1500 842231
Other approved securities
(iii) 'ks;j
41097438 28985412
Shares
(iv) ½.k i=k vkSj ckW.M
365056218 227633231
Debentures and Bonds
(v) lgk;d laLFkkvksa esa fuos'k (bfDoVh i¼fr ij)
29907690 17431924
Investment in Associates (on equity method)
(vi) vU;
40675898 53115173
Others
(;wVhvkbZ vkSj mlds ;wfuV&64 esa izkjfEHkd iw¡th)
(Initial Capital in UTI and its units- 64)
(fofHkUu E;wpqvy iQaM o okf.kfT;d i=k vkfn esa)
(Various Mutual Funds & Commercial Paper etc.)

I dk tksM+
4007306708 2477143437
TOTAL of I

II. Hkkjr ls ckgj fuos'k

Investments outside India
(i) ljdkjh izfrHkwfr;ka
13665008 24403924
Government Securities
(ii) ,lksfl,V~l esa fuos'k (bfDoVh i¼fr ij)
2855326 6036601
Investment in Associates (on equity method)
(iii) vU; fuos'k
19862555 30240753
Other investments

II dk tksM+
36382889 60681278
TOTAL of II

290
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(` 000 dks NksM+ fn;k x;k gS) (` 000 omitted)

fooj.k 31-03-2021 dks 31-03-2020 dks
Particulars As on 31.03.2021 As on 31.03.2020

III. Hkkjr esa fuos'k

Investments in India
(i) fuos'kksa dk ldy ewY;
4075805693 2510060175
Gross value of Investments
(ii) ?kVk,a % ewY;ßkl ds fy, izko/kuksa dk tksM+
Less: Aggregate of Provisions for 68498985 32916738
Depreciation
(iii) 'kq¼ fuos'k
4007306708 2477143437
Net Investment

IV. Hkkjr ls ckgj fuos'k

Investments outside India
(i) fuos'kksa dk ldy ewY;
40168516 60964233
Gross value of Investments
(ii) ?kVk,a % ewY;ßkl ds fy, izko/kuksa dk tksM+
3785627 282955
Less: Aggregate of Provisions for Depreciation
(iii) 'kq¼ fuos'k
36382889 60681278
Net Investments

(I), (II) dk dqy tksM+

4043689598 2537824716
GRAND TOTAL of (I), (II)

vuqlwph 9 & vfxze

SCHEDULE 9 - ADVANCES

d- i) [kjhns vkSj Hkquk;s x;s fcy

7081138 5496316
A. Bills Purchased and discounted
ii) udn m/kj] vksojMªkÝV vkSj ek¡x ij ns; ½.k
Cash Credits, overdrafts and loans 4106563892 3124482068
repayable on demand
iii) eh;knh ½.k
2679812692 1638555002
Term Loans

tksM+ 6793457722 4768533386

Total

[k- i) ewrZ vkfLr;ksa }kjk izfrHkwr (buesa cgh ½.kksa ij fn, x;s
B. vfxze 'kkfey gSa) 5291554439 3683540021
Secured by Tangible Assets (including
advances against book debts)
ii) cSad@ljdkj dh xkjafV;ksa }kjk izfrHkwr
158869762 36775770
Covered by Bank/Govt.Guarantees
iii) vizfrHkwr
1343033520 1048217595
Unsecured

tksM+ 6793457721 4768533385

Total

291
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(` 000 dks NksM+ fn;k x;k gS) (` 000 omitted)

fooj.k 31-03-2021 dks 31-03-2020 dks
Particulars As on 31.03.2021 As on 31.03.2020

x- (I) Hkkjr esa vfxze

C. (I) Advances in India
i) izkFkfedrk izkIr {ks=k
2434427997 1539924301
Priority Sector
ii) lkoZtfud {ks=k
1459717623 899300129
Public Sector
iii) cSad
2223673 2247609
Banks
iv) vU;
2654538219 2088809468
Others

tksM+ 6550907512 4530281508

Total

x- (II) Hkkjr ls ckgj vfxze

C. (II) Advances outside India
i) cSadksa ls çkI;
85729694 65730533
Due from banks
ii) vU; çkI;
Due from others
[kjhns vkSj Hkquk, x;s fcy 201205 13116
(a) Bills purchased & discounted
([k) eh;knh ½.k 86831018 55772125
(b) Term Loans
(x) vU; 69788293 116736103
(c) Others

tksM+ 242550210 238251877

Total

x (I) o x (II) dk dqy tksM+ 6793457722 4768533385

GRAND TOTAL of C (I) & C (II)

vuqlwph 10 & vpy vkfLr;k¡

SCHEDULE 10 - FIXED ASSETS

I. ifjlj (Hkwfe lfgr)

Premises (including Land)
izkjfEHkd 'ks"k 68023738 55397750
Opening Balance
o"kZ ds nkSjku o`f¼ 37550100 0
Add: Addition during the year
tksM+s% iwuewZY;u 1336662 12732750
Add: Revaluation
106910500 68130500
?kVk,a % o"kZ ds nkSjku dVkSfr;k¡ 223891 106762
Less :Deductions during the year
106686609 68023738
?kVk,a % vc rd ewY;ßkl 16271001 90415608 7747461 60276277
Less :Depreciation to date

292
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(` 000 dks NksM+ fn;k x;k gS) (` 000 omitted)

fooj.k 31-03-2021 dks 31-03-2020 dks
Particulars As on 31.03.2021 As on 31.03.2020

II. vU; vpy vkfLr;k¡ (iQuhZpj vkSj fi+QDlj lfgr)

Other Fixed Assets (including furniture & fixtures)
izkjfEHkd 'ks"k 49335261 48214613
Opening Balance
o"kZ ds nkSjku o`f¼ 62385605 4072613
Add: Addition during the year
111720866 52287226
?kVk,a % o"kZ ds nkSjku dVkSfr;k¡ 10039 2958765
Less :Deductions during the year
111710828 49328461
?kVk,a % vc rd ewY;ßkl 94890632 16820196 38348372 10980090
Less :Depreciation to date

III. dEI;wVj lkWÝ+Vos;j

Computer Software
izkjfEHkd 'ks"k 6409684 5886371
Opening Balance
o"kZ ds nkSjku o`f¼ 6420517 530113
Add: Addition during the year
12830201 6416484
?kVk,a % o"kZ ds nkSjku dVkSfr;k¡ 0 0
Less :Deductions during the year
12830201 6416484
?kVk,a % vc rd ifj'kksf/r 9579607 3250594 5053798 1362686
Less: Amortised to date

IV. iV~Vsokyh vkfLr;k¡

Leased Assets
izkjfEHkd 'ks"k 257787 257787
Opening Balance
o"kZ ds nkSjku o`f¼ 0 0
Add: Addition during the year
257787 257787
o"kZ ds nkSjku dVkSfr;k¡ 4461 0
Deductions during the year
253326 257787
?kVk,a % vc rd ewY;ßkl 252660 666 257022 766
Less:Depreciation to date

I, II, III, IV dk tksM+

110487064 72619818
TOTAL OF I, II, III, IV

293
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(` 000 dks NksM+ fn;k x;k gS) (` 000 omitted)

fooj.k 31-03-2021 dks 31-03-2020 dks
Particulars As on 31.03.2021 As on 31.03.2020

vuqlwph 11& vU; vkfLr;k¡

SCHEDULE 11 - OTHER ASSETS
I. mifpr C;kt 81623829 54002955
Interest accrued

II. vfxze vnk fd;k x;k dj@lzksr ij dkVk x;k dj (izko/kuksa dk 'kq¼)
Tax paid in advance/tax deducted at source (net of 100013199 35326904
provisions)

III. ys[ku & lkexzh vkSj LVkEi 103983 94318

Stationery and Stamps

IV. nkoksa ds fuiVku ds izkI; xSj&cSfdax vkfLr;k¡ 502137 540838

Non Banking assets acquired in satisfaction of claims
V. vkLFkfxr dj vkfLr;k¡ ('kq¼) 270214592 200637431
Deferred Tax asset (net)
VI. vU; 263814214 67434587
Others

I, II, III, IV, V, VI ,ao VII dk tksM+

716271955 358037033
TOTAL of I, II, III, IV, V, VI and VII

vuqlwph 12&vkdfLed ns;rk,a

SCHEDULE 12 - CONTINGENT LIABILITIES

I. (i) cSad(lewg) ds fo:¼ ,sls nkos ftUgsa

½.k ugha ekuk x;k gSA 5885772 3119607
Claims against the Bank (Group) not
acknowledged as debts
(ii) vihyksa] lanHkksZ vkfn ds v/hu fookfnr vk; dj o
C;kt dj ek¡xsa 98410177 11315017
Disputed income tax and interest tax
demands under appeal, references, etc.

II. vkaf'kd :i ls iznÙk fuos'kksa ds fy, ns;rk,a 3779855 4284715

Liability for partly paid investments

III. cdk;k ok;nk fofue; lafonkvksa ds dkj.k ns;rk,a

Liability on account of outstanding forward exchange 3032324765 1563385987
contracts

IV. xzkgdksa dh vksj ls nh x;h xkjafV;ka

Guarantees given on behalf of constituents
(d) Hkkjr esa 512601822 379813514
(a) In India
([k) Hkkjr ls ckgj 22356114 16056808
(b) Outside India

V. LohÑfr;ka] i`"Bkadu vkSj vU; nkf;Ro 133325793 131512583

Acceptance, Endorsements and Other obligations

294
 Annual Report

(` 000 dks NksM+ fn;k x;k gS) (` 000 omitted)

fooj.k 31-03-2021 dks 31-03-2020 dks
Particulars As on 31.03.2021 As on 31.03.2020

VI. ,slh vU; ensa ftuds fy, cSad (lewg) vkdfLed :i ls

f”kEesnkj gS 45195181 23505111
Other items for which the Bank (Group) is
contingently liable

I, II, III, IV, V, VI dk tksM+

3853879479 2132993342
TOTAL of I, II, III, IV, V, VI

vuqlwph 13&vftZr C;kt vkSj ykHkka'k

SCHEDULE 13 - INTEREST AND DIVIDENDS EARNED

I. vfxzeksa@fcyksa ij C;kt@cV~Vk 536828156 361562538

Interest/discount on Advances/Bills
II. fuos'kksa ls vk; 253470127 160937394
Income on Investments
III. Hkkjrh; fj”koZ cSad ds ikl tek 'ks"k vkSj vU; var% cSad fuf/;ksa
ij C;kt 19024245 25307297
Intt on balances with Reserve Bank of India & other
inter-bank funds
IV. vU; 9341442 1377524
Others

I, II, III, IV dk tksM+

818663969 549184752
TOTAL of I, II, III, IV

vuqlwph 14 & vU; vk;

SCHEDULE 14 - OTHER INCOME
I. deh'ku] fofue; vkSj nykyh 38791927 28382552
Commission, Exchange & Brokerage

II. Hkwfe] Hkou vkSj vU; vkfLr;ksa dh fcØh ls ykHk 50399 439449
Profit on sale of land, buildings and other assets
?kVk,a% Hkwfe] Hkou vkSj vU; vkfLr;ksa dh fcØh ls gkfu 177776 -127377 22776 416673
Less: Loss on sale of land, buildings and other assets

III. fons'kh eqæk fofue; ysunsu ls ykHk

10566604 6724647
Profit on Exchange Transaction
?kVk,a % fons'kh eqæk fofue; ysunsu ls gkfu 5745191 4821413 2323056 4401591
Less:Loss on Exchange Transaction

IV. fuos'kksa dh fcØh ls ykHk 47884435 18184250

Profit on sale of Investments
?kVk,a % fuos'kksa dh fcØh ls gkfu 1743044 46141391 1039847 17144403
Less : Loss on sale of investments

V. fofo/ vk; 41617140 43531297

Miscellaneous Income

I, II, III, IV, V dk tksM+

131244494 93876516
TOTAL of I, II, III, IV, V

295
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(` 000 dks NksM+ fn;k x;k gS) (` 000 omitted)

fooj.k 31-03-2021 dks 31-03-2020 dks
Particulars As on 31.03.2021 As on 31.03.2020

vuqlwph 15 & [kpZ fd;k x;k C;kt

SCHEDULE 15 - INTEREST EXPENDED
I. tekjkf'k;ksa ij C;kt 472825775.58 344869382
Interest on Deposits
II. Hkkjrh; fj”koZ cSad@varj&cSad m/kjksa ij C;kt
Interest on Reserve Bank of India/inter-bank 8891544 6710107
borrowings
III. vU; 26328448 18395244
Others

I, II, III dk tksM+

508045768 369974733
TOTAL of I, II, III

vuqlwph 16 &ifjpkyu O;;

SCHEDULE 16 - OPERATING EXPENSES

I. deZpkfj;ksa dks Hkqxrku vkSj mlds fy, izko/ku 122967220 70600248

Payment to and provisions for employees
II. fdjk;k] dj vkSj fctyh 13092091 8143876
Rent, Taxes and Lighting
III. eqnz.k vkSj ys[ku & lkexzh 1297451 907588
Printing & Stationery
IV. foKkiu vkSj izpkj 563643 795018
Advertisement & Publicity
V. cSad dh laifÙk ij ewY;ßkl 9822322 6144401
Depreciation on bank’s property
?kVk,a% iquewZY;u vkjf{kr fuf/ ds lkFk lek;ksftr 0 9822322 0 6144401
Less: Adjusted with Revaluation Reserve
VI. funs'kdksa dh iQ+hl] HkÙks vkSj [kpZ 12502 23337
Directors’ Fees, allowances and expenses
VII. ys[kk&ijh{kdksa dh iQ+hl vkSj [kpZ (lgk;d oaQifu;ksa osQ
lkafofèkd ys•k ijh{kd] 'kk•k ys•k ijh{kdksa dh iQhl vkSj O;;
lfgr) 864210 738693
Auditors’ fees and expenses (including statutory
auditor of subsidiaries, branch auditors’ fees &
expenses)
VIII. fof/ izHkkj 954021 1159341
Law charges
IX. ikWLVst] Vsyhxzke] nwjHkk"k vkfn 2943745 2047518
Postage,Telegrams,Telephones, etc.
X. ejEer vkSj j[k&j[kko 4899521 3316743
Repairs & Maintenance
XI. chek 14719067 7629080
Insurance
XII. vU; O;; 33021919 19999107
Other expenditure

I ls XII dk tksM+
205157711 121504951
TOTAL of I to XII

296
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(` 000 dks NksM+ fn;k x;k gS) (` 000 omitted)

fooj.k 31-03-2021 dks 31-03-2020 dks
Particulars As on 31.03.2021 As on 31.03.2020

vuqlwph &17 lgk;d laLFkkvksa esa vtZu@gkfu dk fgLlk

SCHEDULE 17 - SHARE OF EARNINGS/LOSS IN ASSOCIATES

(d) Hkkjr esa lgk;d laLFkkvksa esa vtZuksa dk fgLlk 5454562 1232677
(a) Share of Earnings in Associates in India
([k) Hkkjr ds ckgj lgk;d laLFkkvksa esa vtZuksa dk fgLlk -32949 -16672
(b) Share of Earnings in Associates outside India

tksM+ (d ,oa [k) 5421613 1216005

TOTAL of (a & b)

297
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iatkc uS'kuy cSad PUNJAB NATIONAL BANK

vuqlwph & 18 lesfdr foÙkh; fooj.k & 31-03-2021 SCHEDULE 18: CONSOLIDATED FINANCIAL STATEMENT
31.03.2021
egRoiw.kZ ys•kadu uhfr;ka vkSj ys•ksa ij fVIif.k;k¡ SIGNIFICANT ACCOUNTING POLICIES AND NOTES TO
ACCOUNTS
egRoiw.kZ ys•kadu uhfr;ka
SIGNIFICANT ACCOUNTING POLICIES
1- rS;kj djus dk vk/kj
1- BASIS OF PREPARATION:
lesfdr foÙkh; foojf.k;ka ijEijkxr ykxr osQ vkèkkj ij rS;kj dh
xbZ gSa rFkk leLr egRoiw.kZ n`f‘dks.k ls Hkkjr esa lkekU;r% LohÑr The consolidated financial statements have been prepared
on historical cost basis and conform, in all material aspects,
ys•kadu fl¼kUrksa (th,,ih) osQ vuq:i gSa] ftuesa ykxw lkafofèkd to Generally Accepted Accounting Principles (GAAP) in
çkoèkku] Hkkjrh; fjt+oZ cSad }kjk fuèkZkfjr fofu;ked ekun.M] India, unless otherwise stated, encompassing applicable
vkjchvkbZ }kjk le; le; ij tkjh ifji=k rFkk fn'kkfunZs'k] cSaddkjh statutory provisions, regulatory norms prescribed by
Reserve Bank of India (RBI), circulars and guidelines
fofu;eu vfèkfu;e] 1949] dEiuh vfèkfu;e] 2013] ys•kadu
issued by RBI from time to time, Banking Regulation Act
ekun.M (,,l) rFkk Hkkjrh; lunh ys•kdkj laLFkku (vkbZlh,vkbZ) 1949, Companies Act, 2013, Accounting Standards (AS)
}kjk tkjh Kkiu o Hkkjr esa cSafoaQx mn~;ksx esa ekStwnk çFkk,a Hkh 'kkfey and pronouncements issued by The Institute of Chartered
gSaA Accountants of India (ICAI) and prevailing practices in
Banking industry in India.
fons'kh bdkb;ksa osQ lEcUèk esa lacafèkr fons'kh jk‘ªksa esa ykxw lkafofèkd In respect of foreign entities, statutory provisions and
çkoèkkuksa vkSj çFkkvksa dk ikyu fd;k x;k gS] vU; LFkku ij fufnZ‘ practices prevailing in respective foreign countries are
dks NksM+djA complied with except as specified elsewhere.

foÙkh; foojf.k;ksa dks mip; voèkkj.kk osQ lkFk dk;Z'khy laLFkk The financial statements have been prepared on going
concern basis with accrual concept and in accordance with
vkèkkj ij rS;kj fd;k x;k gS rFkk ys•kadu uhfr;ksa rFkk i¼fr;ksa dk the accounting policies and practices consistently followed
ikyu fd;k x;k gS] tc rd bldk mYys• u gksA unless otherwise stated.

vuqekuksa dk mi;ksx Use of Estimates

lesfdr foÙkh; foojf.k;ka rS;kj djus osQ fy, çcaèku dks foÙkh; The preparation of consolidated financial statements
requires the management to make estimates and
foojf.k;ksa dh frfFk rd fjiksVZ dh xbZ vkfLr;ksa ,oa ns;rkvksa
assumptions considered in the reported amounts of assets
(vkdfLed ns;rkvksa lfgr) rFkk fjiksVZ vofèk osQ fy, fjiksVZ fd, and liabilities (including contingent liabilities) as on the date
x, vk; vkSj O;; esa fy, x, vuqeku rFkk èkkj.kk,a cukus dh of the financial statements and the reported income and
vko';drk iM+rh gSA çcaèku dks fo'okl gS fd foÙkh; foojf.k;kWa expenses for the reporting period. Management believes
that the estimates used in the preparation of the financial
rS;kj djus esa mi;ksx fd, x, vuqeku fooosQlEer vkSj rdZlaxr gSaA statements are prudent and reasonable.
Hkfo"; osQ ifj.kke bu vuqekuksa ls vyx gks ldrs gSaA Future results could differ from these estimates.
okLrfod ifj.kkeksa vkSj vuqekuksa osQ chp osQ varj dks ml vofèk esa Difference between the actual results and estimates is
Lohdkj fd;k x;k gS ftlesa ifj.kke Kkr dk;Zkafor gq, gSaA recognized in the period in which the results are known /
materialized.
orZeku ,oa Hkfo"; esa ys•kadu vuqekuksa esa fdlh çdkj dk la'kksèku Any revision to the accounting estimates is recognized
Hkkoh vkèkkj ij fd;k tkrk gS tc rd fd vU;Fkk mYys• uk fd;k prospectively in the current and future periods unless
x;k gkssA otherwise stated.

2- lesdu çfØ;k 2. CONSOLIDATION PROCEDURES:

Subsidiaries:
vuq"kafx;k¡ %
i) PNB Gilts Ltd.
i)ih,uch fxYV~l fyfeVsM ii) PNB Investment Services Ltd.
ii) ih,uch bUosLVesaV lfoZlst fyfeVsM iii) Punjab National Bank (International) Ltd., UK.
iii) iatkc uS'kuy cSad (baVjuS'kuy) fyfeVsM] ;w-ds iv) Druk PNB Bank Ltd, Bhutan.
iv) Mªd ih,uch cSad fyfeVsM] HkwVku v) PNB Cards and Services Ltd*
v) ih,uch dkM~lZ ,aM lfoZlst fy-* *Incorporated on 16.03.2021. The Capital was infused on
*16@03@2021 dks fuxferA 06@04@2021 dks iwath yxkbZ xbZA 06.04.2021.

298
 Annual Report

lg;ksxh oaQifu;ka% Associates:

i) ih,uch esVykbiQ bafM;k ba';ksjsal oaQiuh fy@ i) PNB Metlife India Insurance Company Ltd@
ii) ts,llh (Vsaxjh cSad) vYekVh]dt+kf•Lrku ii) JSC (Tengri Bank), Almaty, Kazakhstan^
iii) ih,uch gkmaflax iQkbZusal fy iii) PNB Housing Finance Limited
iv) osQujk ,p,lchlh vksfj,aVy cSad vkWiQ dkWelZ ykbiQ ba';ksjsal iv) Canara HSBC Oriental Bank of Commerce Life
oaQiuh fyfeVsM# Insurance Co. Ltd.#
v) bafM;k ,l,ebZ ,lsV fjoaQLVªD'ku oaQiuh fyfeVsM· v) India SME Asset Reconstruction Co. Ltd.*
vi) nf{k.k fcgkj xzkeh.k cSad] iVuk vi) Dakshin Bihar Gramin Bank, Patna
vii) fgekpy çns'k xzkeh.k cSad] e.Mh vii) Himachal Pradesh Gramin Bank, Mandi
viii) iatkc xzkeh.k cSad] diwjFkyk viii) Punjab Gramin Bank, Kapurthala
ix) loZ gfj;k.kk xzkeh.k cSad] jksgrd ix) Sarva Haryana Gramin Bank, Rohtak
x) çFkek ;wih xzkeh.k cSad] eqjknkckn x) Prathama UP Gramin Bank, Moradabad
xi) vle xzkeh.k fodkl cSad] xqokgkVh xi) Assam Gramin Vikas Bank, Guwahati
xii) cafx; xzkeh.k fodkl cSad] if'pe caxky xii) Bangiya Gramin Vikas Bank, West Bengal
xiii) ef.kiqj xzkeh.k cSad] baiQky xiii) Manipur Rural Bank, Imphal
xiv) f=kiqjk xzkeh.k cSad] vxjryk xiv) Tripura Gramin Bank, Agartala
xv) ,ojsLV cSad fyfeVsM] dkBekaMw] usiky xv) Everest Bank Limited, Kathmandu, Nepal

** ih,uch us czkaM bfDoVh osQ :i esa #700-48@& osQ çfriQy ij @PNB has acquired 30% stake in PNB Metlife India
ih,uch esVykbiQ bafM;k ba';ksjsal oaQiuh fyfeVsM esa 30» fgLlsnkjh Insurance Company Ltd at consideration of $700.48/- as
brand equity.
dk vfèkxzg.k fd;k gSA
^AFR revoked license of JSC Tengri Bank w.e.f.
^,,iQvkj us ts,llh Vsaxjh cSad dk ykblsal 18-09-2020 dks jí dj
18.09.2020. Temporary Administrator has filed law suit for
fn;kA vLFkk;h ç'kkld us 28 flracj] 2020 dks ts,llh Vsaxjh cSad liquidation process of JSC Tengri Bank on 28th September
dh ifjlekiu çfØ;k osQ fy, eqdnek nk;j fd;k gSA ts,llh Vsaxjh 2020. On 15.02.2021, the decision on liquidation of JSC
cSad osQ ifjlekiu dk fu.kZ; vihy dksVZ }kjk 15-02-2021 dks ykxw Tengri Bank came into force by the Appeal Court. On
gqvkA ifjlekiu vk;ksx us 19-02-2021 dks cSad osQ ifjlekiu dh 19.02.2021, the Liquidation commission of Tengri Bank
published information of liquidation of the Bank.
tkudkjh çdkf'kr dhA
#After amalgamation Canara HSBC Oriental Bank of
#lekesyu osQ i'pkr~ osQujk ,p,lchlh vksfj,aVy cSad vkWiQ dkWelZ
Commerce Life Insurance Co. Ltd become an associate of
ykbiQ ba';ksjsal oaQiuh fyfeVsM 01-04-2020 ls ih,uch dh lgk;d PNB w.e.f. 01.04.2020.
oaQiuh cu xbZA
*Earlier PNB 1.0, eOBC and eUNI has investment of
*bafM;k ,l,ebZ ,lsV fjoaQLVªD'ku oaQiuh fyfeVsM (vkbZ,l,vkjlh) 9%, 1.90% and 10% respectively in India SME Asset
esa iwoZorZh ih,uch 1-0 us 9»] bZvkschlh us 1-90» vkSj bZ;w,uvkbZ Reconstruction Co. Ltd (ISARC). Post-merger, ISARC
us 10» dk fuos'k fd;k gSA foy; osQ i'pkr~] vkbZ,l,vkjlh dks has been classified as an associate of PNB w.e.f.
01.04.2020. PNB 2.0 is having share holding of 20.90%
01-04-2020 ls ih,uch dh lgk;d oaQiuh osQ :i esa oxZhÑr fd;k as on date.
x;k gSA bl frfFk dks ih,lch 2-0 dh 'ks;jèkkfjrk 20-90» gS
2.1 Consolidated financial statements of the Group (comprising
2-1 lewg (Åij fn, x, fooj.k osQ vuqlkj 5 vuq"kafx;ka vkSj 15 lgk;d of 5 Subsidiaries and 15 Associates as per detail given
oaQifu;ka lfEefyr gSa) dh lesfdr foÙkh; foojf.k;ka fuEufyf•r above) have been prepared on the basis of:
vkèkkj ij rS;kj dh xbZ gSa% i) Audited financial statements of Punjab National Bank
i) iatkc uS'kuy cSad (ewy cSad) dh ys•kijhf{kr foÙkh; foojf.k;ka (Parent/the Bank),
ii) ys•k ekud 21 osQ vuqlkj] ewy cSd a dh lEcafèkr enksa osQ lkFk vuq"kafx;ksa ii) As per AS 21, line by line aggregation of like items of
dh enksa vFkZkr~ vkfLr;ks]a ns;rkvks]a vk; rFkk O;;ksa dks ijLij iafDr nj assets, liabilities, income and expenses of subsidiaries with
the respective item of the parent after eliminating material
iafDr ,df=kr djrs gq, rFkk egRoiw.kZ vUr% 'ks"kksa lewg ysunsuksa dks intra-group balances/transactions, unrealized profit/losses
gVkdj] muosQ çcaèku }kjk fofèkor ys•kijhf{kr çkIr vk¡dM+kas osQ vkèkkj and making necessary adjustments, wherever required,
ij olwy u gq, ykHk gkfu dks gVkus osQ i'pkr~ rFkk tgkWa dgha t:jh to conform to uniform accounting policies, based on data
Fkk ogka leku ys•kadu uhfr;ksa osQ vuq:i vko';d lek;kstu djus osQ received from these subsidiaries, duly audited/ certified
by their Management. The financial statements of the
i'pkr~ rS;kj fd, x, gSAa vuq"kaxh dEifu;ksa osQ foÙkh; fooj.k ewy cSd a
subsidiaries are drawn up to the same reporting date as
dh fjiksfVZxa frfFk vFkkZr~ 31 ekpZ] 2021 dks gh rS;kj fd, x,A that of parent i.e. 31st March 2021.

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iii) fons'kh vuq"kafx;ksa dk fons'kh eqæk varj.k fuEuor vkèkkj ij fd;k iii) Foreign currency translation of overseas subsidiaries has
x;k gSa% been done as under:

(i) vk; o O;; vofèk osQ nkSjku miyCèk Hkkfjr vkSlr njksa ij (i) Income and Expenditure – at weighted average
rates prevailing during the period.
(ii) vkfLr;k¡ o ns;rk,a fjiksfVZax frfFk dks ykxw njksa ij
(ii) Assets and Liabilities - at rates applicable at reporting
fons'kh eqæk varj.k osQ ifj.kkeLo:i vk; varj dks pkgs og ykHk date.
vFkok gkfu gks] vkjf{kfr fuf/;ksa vkSj vfèk'ks"k & fons'kh eqæk varj.k The resultant foreign currency translation difference,
fjtoZ osQ vèkhu lfEefyr fd;k x;k gSA whether gain or loss, has been included under Reserves
and Surplus - Foreign Currency Translation Reserve.
iv) tgka oksfVax ikoj esa lewg dk 20» vkSj blls vfèkd va'k gS] ogka
lgk;d laLFkkvksa esa fuos'kksa dk ys•kadu Hkkjrh; lunh ys•kdkj iv) Investments in associates, where the group holds 20% or
more of the voting power, have been accounted for using
laLFkku }kjk tkjh ys•k&ekud & 23 osQ vuqlkj bfDoVh i¼fr }kjk
the equity method in terms of Accounting Standard – 23
fd;k x;k gSA issued by The Institute of Chartered Accountants of India.
2-2 vuq"kafx;ksa esa blosQ fuos'k osQ lewg dh ykxr rFkk lewg osQ vuq"kafx;ksa 2.2 The difference between cost to the Group of its investment
dh bfDoVh osQ Hkkx osQ chp osQ varj dks lk•@iw¡th vkjf{kr fufèk in the subsidiaries and the group’s portion of the equity
ekuk x;k gSA of the subsidiaries is recognized as Goodwill/Capital
Reserve.
2-3 lesfdr vuq"kafx;ksa dh fuoy vkfLr;ksa esa vYika'k fgr esa fuEufyf•r
2.3 Minority interest in the net assets of consolidated
'kkfey gSa% subsidiaries consists of:
d) vuq"kaxh esa ftl frfFk dks fuos'k fd;k x;k gS ml frfFk dks a) The amount of equity attributable to the minority
vYika'k fgr dks ns; bfDoVh dh jkf'k] rFkk at the date on which investments in a subsidiary is
made; and
•) ewy cSad rFkk vuq"kaxh osQ eè; lacaèk fufeZr gksus dh frfFk ls
b) The minority share of movements in equity since
bfDoVh 'ks;j osQ ifjpkyuksa esa vYila[;k osQ 'ks;jA date of parent-subsidiary relationship came into
existence.
ewy cSad }kjk viukbZ xbZ egRoiw.kZ ys•kadu uhfr;ka SIGNIFICANT ACCOUNTING POLICIES FOLLOWED
3- jktLo ekU;rk BY THE PARENT.

3-1 vk; vkSj O;; (iSjk 3-5 esa lanfHkZr enksa ls fHkÂ) dks lkekU;r% 3. REVENUE RECOGNITION

mip; vkèkkj ij ys•kafdr fd;k tkrk gS A 3.1 Income & expenditure (other than items referred to in
paragraph 3.5) are generally accounted for on accrual
3-2 vfxzeksa vkSj fuos'kksa dks feykdj vutZd vkfLr;ksa (,uih,) dh basis.
igpku] Hkkjrh; fjt+oZ cSad@fons'kh dk;Zky;ksa osQ ekeys esa lacafèkr ns'kksa 3.2 Income from Non- Performing Assets (NPAs), comprising
(ftls blosQ i'pkr lkewfgd :i ls fofu;ked çkfèkdkjh lanfHkZr of advances and investments, is recognized upon
fd;k tk,xk) }kjk fuèkZkfjr foosdiw.kZ ekunaMksa osQ vuqlkj olwyh osQ realization, as per the prudential norms prescribed by the
RBI/ respective country regulators in the case of foreign
i'pkr~ dh xbZ gSA
offices (hereafter collectively referred to as Regulatory
3-3 çkFkfedrk osQ Øe esa olwyh osQ fofu;kstu dk rjhdk fuEukuqlkj Authorities)
gksxk% 3.3 Mode of appropriation of recovery in order of priority will be
as below:
(d) uhps mfYyf•r fcanqvksa (ch) vkSj (lh) osQ rgr vkus okys
ekeyksa dks NksM+dj ,uih, •krksa dh olwfy;ka (olwyh dkjZokbZ (a) Recoveries in NPA accounts (irrespective of the
mode / status / stage of recovery actions) shall be
osQ eksM@fLFkfr@Lrj osQ ckotwn) fuEufyf•r çkFkfedrk osQ appropriated in the following order of priority except
Øe esa fofu;ksftr dh tk,xh%& for the cases covered under below mentioned points
(b) & (c):
i. ljisQlh dkjZokbZ osQ vèkhu lfgr olwyh gsrq fd;k x;k O;;@
i. Expenditure/Out of Pocket Expenses incurred
iqQVdj •pZ (Kkiu cdk;k esa fjdkWMZ fd;s x;s) for Recovery, including under SARFAESI Action
(Recorded in Memorandum Dues);
ii. blosQ ckn] vçkIr@mifpr C;kt dh vksj
ii. Thereafter towards the unrealised/accrued interest.
iii. çeq• vfu;ferrk,a vFkZkr~ •krs esa cdk;k ,uih,
iii. Principal irregularities i.e. NPA outstanding in the
mijksDr osQ fdlh Hkh viokn osQ ekeyksa ij çèkku dk;Zky; ½.k account.
vuqeksnu lfefr&III (çèkku dk;Zky; ½.k vuqeksnu lfefr&III rd Any exceptions to the above may be considered by
dh fofHk lfefr;ksa dh 'kfDr;ksa osQ varxZr vkus okys çLrkoksa osQ HOCAC-III (for proposals falling under the powers of

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fy,) vkSj çcaèku lfefr }kjk viuh fufgr 'kfDr;ksa osQ rgr çLrkoksa various committee’s upto HOCAC-III) & Management
osQ fy, fopkj fd;k tk ldrk gSA Committee for proposals under its vested powers.

[k) gkykafd] ,ulh,yVh osQ ekè;e ls fd, tkus okys le>kSrs (b) However, in case of Compromise and Resolution/
vkSj lekèkku@fuiVku osQ ekeys esa] lacafèkr le>kSrk@lekèkku Settlement through NCLT, recovery shall be
fuiVku osQ vuqlkj olwyh fofu;ksftr dh tk,xhA appropriated as per the terms of respective
compromise/ resolution settlement.
x) nkf•y okn@fMØh okys •krksa osQ ekeys esa] olwyh fuEukuqlkj
(c) In case of suit filed/decreed accounts, recovery shall
fofu;ksftr dh tk,xh be appropriated as under:-
• lacafèkr U;k;ky; osQ funZs'kkuqlkjA
• As per the directives of the concerned Court.
•U;k;ky; ls fof'k‘ funZs'kksa osQ vHkko esa] tSlk fd Åij fcanq
• In the absence of specific directives from the Court,
(d) esa mYys• fd;k x;k gSA as mentioned at point (a) above.
3-4 ,uih, dh fcØh] Hkkjrh; fjt+oZ cSad }kjk fuèkZkfjr fn'kk&funZs'kksa rFkk
iSjk 5-3 osQ varxZr •qykls osQ vuqlkj ys•kafdr fd;k tkrk gSSA 3.4 The sale of NPA is accounted as per guidelines prescribed
by RBI and as disclosed under Para 5.3.
3-5 deh'ku] (ljdkjh dkjksckj] chek dkjksckj vkSj E;qpqvy iaQM dkjksckj
dks NksM+dj)] fofue;] ykWdj fdjk,] ¶O;kikj¸ osQ :i esa ukfer 3.5 Commission (excluding on Government Business,
Insurance Business and Mutual Fund Business),
:i;k O;qRiÂh ij vk; olwyh vkSj chek nkoksa dks fuiVku ij
exchange, locker rent and Income on Rupee Derivatives
ys•kafdr fd;k tkrk gSA vfrns; varnZs'kh; fcyksa ij C;kt dh olwyh designated as “Trading” are accounted for on realization
vkSj vfrns; fons'kh fcy ij C;kt dk ys•k&tks•k fd;k tk jgk and insurance claims are accounted for on settlement.
gS] tc rd fd blosQ fØLVyhdj.k vkSj mlosQ ckn çkIr blosQ Interest on overdue inland bills is being accounted for
fØLVyhdj.k dk fglkc ugha fn;k tkrk gSA on realization and interest on overdue foreign bill, till its
crystallization is accounted for on crystallization and
3-6 okn nkf•y •krksa osQ ekeys esa lacafèkr dkuwuh vkSj vU; •pZs thereafter on realization.
ykHk & gkfu •krs ls olwy fd;s tkrs gSa vkSj bldh olwyh gksus ij 3.6 In case of suit filed accounts, related legal and other
blh çdkj budh x.kuk dh tkrh gSA expenses incurred are charged to Profit & Loss Account
and on recovery the same are accounted for as such.
3-7 vk;dj osQ fjiaQM ij C;kt ls gksus okyh vk; dks lacafèkr çkfèkdkfj;ksa 3.7 Income from interest on refund of income tax is accounted
}kjk ikfjr vkns'k osQ o"kZ esa ys•kafdr fd;k tkrk gSA for in the year the order is passed by the concerned
authority.
3-8 vkWijsfVax yht+ ij yh xbZ vkfLr;ksa osQ fy, o`f¼ ykxr lfgr yht+
3.8 Lease payments including cost escalation for assets taken
dk Hkqxrku yht+ vofèk osQ mij vkbZlh,vkbZ }kjk tkjh ,,l 19 on operating lease are recognized in the Profit and Loss
(yht+sl) osQ vuqlkj ykHk&gkfu •krs esa fy;k tkrk gSAA Account over the lease term in accordance with the AS 19
(Leases) issued by ICAI.
3-9 ØsfMV dkMksaZ ij fjokMZ IokbaV osQ fy, çkoèkku çR;sd Js.kh esa lafpr cdk;k
3.9 Provision for Reward Points on Credit cards is made based
IokbaVksa ij vkèkkfjr gSA A
on the accumulated outstanding points in each category.
3-10 vnÙk vkSj ifjiDo gks pqdh fe;knh tekvksa ij C;kt dh x.kuk cpr 3.10 Interest on unpaid and unclaimed matured term deposits is
•krs dh nj ij dh tkrh gSA accounted for at savings bank rate.

3-11 ykHkka'k (varfje ykHkka'k dks NksM+dj) dh x.kuk ykHkka'k çkIr djus 3.11 Dividend (excluding Interim Dividend) is accounted for as
and when the right to receive the dividend is established.
dk vfèkdkj LFkkfir gksus ij ykHkka'k dh x.kuk dh tkrh gSA
4. INVESTMENTS
4 fuos'k
4.1 The transactions in Securities are recorded on “Settlement
4-1 çfrHkwfr;ksa esa ysunsu ^^fuiVku frfFk¸ dks ntZ fd;k tkrk gSA Date”.
4-2 fuos'kksa dks cSaddkjh fofu;eu vfèkfu;e] 1949 dh rhljh vuqlwph 4.2 Investments are classified into six categories as stipulated
osQ iQkeZ , esa ;FkkfufnZ‘ Ng Jsf.k;ksa esa oxZhÑr fd;k x;k gSA in form A of the third schedule to the Banking Regulation
Act, 1949..
4-3 uhps fn, x, Hkkjrh; fjtoZ cSad osQ ekxZfunZs'kksa osQ vuqlkj fuos'kksa dks
^^ifjiDork rd j•s x,¸] ^^fcØh gsrq miyCèk¸ rFkk ^^O;kikj gsrq 4.3 Investments have been categorized into "Held to Maturity",
"Available for Sale" and "Held for Trading" in terms of RBI
j•s x,¸ Jsf.k;ksa esa oxZhÑr fd;k x;k gSASA guidelines as under:
,-) cSad }kjk ifjiDork rd j•s tkus dh ea'kk ls vftZr (a) Securities acquired by the Bank with an intention
çfrHkwfr;ksa dks ^ifjiDork rd j•h xbZ^ osQ rgr oxZhÑr to hold till maturity are classified under "Held to
fd;k x;k gSA Maturity".

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ch) cSd
a }kjk vYikofèk ewY;@C;kt nj ço`fÙk;ksa dk ykHk mBkrs gq, (b) The securities acquired by the Bank with an intention
O;kikj gsrq j•s tkus dh ea'kk ls vftZr çfrHkwfr;ksa dks ^^O;kikj to trade by taking advantages of short-term price/
interest rate movements are classified under “Held
gsrq j•s x,¸ fuos'kksa esa oxZhÑr fd;k x;k gSA
for Trading”.
lh) tks çfrHkwfr;ka mi;ZDq r nksuksa Jsf.k;ksa esa ugha vkrha gSa mUgsa ^^fcØh (c) The securities, which do not fall within the above two
gsrq miyCèk¸ Js.kh osQ vèkhu oxZhÑr fd;k x;k gSA categories, are classified under "Available for Sale".
4.4 Investments in subsidiaries, joint ventures and associates
4-4 vuq"kafx;ksa] la;qDr miØeksa vkSj lg;ksxh laLFkkvksa esa fuos'k dks
are classified as HTM.
,pVh,e osQ :i esa oxZhÑr fd;k x;k gSA
4.5 Transfer of securities from one category to another is
4-5 çfrHkwfr;ksa dk varj.k ,d Js.kh ls nwljh Js.kh esa varj.k dh frfFk dks carried out at the lower of acquisition cost/ book value/
vfèkxzg.k ykxr@cgh ewY;@cktkj ewY; esa ls U;wure ij fd;k tkrk market value on the date of transfer. The depreciation, if
gSA ;fn ,sls varj.k ij dksbZ ewY;ßkl gks rks mlosQ fy, iwjk çkoèkku any, on such transfer is fully provided for.
fd;k x;k gSA
However, transfer of securities from HTM category to
gkykafd çfrHkwfr;ksa dk ,pVh,e Js.kh ls ,,iQ,l Js.kh esa varj.k AFS category is carried out on book value. After transfer,
cgh ewY; ij fd;k tkrk gSA varj.k osQ i'pkr ;s çfrHkwfr;ka rqjar these securities are immediately revalued and resultant
iqueZwY;kafdr dh tkrh gS vkSj ifj.kkeLok:i ewY;ßkl] ;fn dksbZ gS] depreciation, if any, is provided.
çnku fd;k tkrk gSA An investment is classified as HTM, HFT or AFS at the
fdlh fuos'k dh •jhn osQ le; gh mls ,pVh,e] ,p,iQVh ;k time of its purchase and subsequent shifting amongst
,,iQ,l osQ :i esa oxZhÑr fd;k tkrk gS vkSj fofHk Jsf.k;ksa osQ chp categories is done in conformity with regulatory guidelines.
rRlacèa kh f'kfÝVax fofu;ked fn'kkfunZ's kksa osQ vuq:i fd;k tkrk gSA
4.6 In determining acquisition cost of an investment
4-6 fdlh fuos'k dh vfèkxzg.k ykxr fuèkZkfjr djus esa%
(a) Brokerage, commission, Securities Transaction Tax
d) çfrHkwfr;ksa osQ vfèkxzg.k osQ lEcUèk esa lanÙk nykyh] deh'ku] (STT) etc. paid in connection with acquisition of
çfrHkwfr ysunsu dj (,lVhVh) bR;kfn vkjafHkd jktLo O;;ksa osQ securities are treated as revenue expenses upfront
and excluded from cost.
:i esa ekuh x;h gS vkSj bls ykxr ls ckgj j•k x;k gSA
(b) Interest accrued up to the date of acquisition/sale
•) çfrHkwfr;ksa osQ vfèkxzg.k@fcØh dh rkjh• rd vftZr C;kt of securities i.e. broken- period interest is excluded
vFkZkr~ •afMr vofèk osQ fy, C;kt vfèkxzg.k ykxr@fcØh osQ from the acquisition cost/sale consideration and the
ewY; ls ckgj j•k x;k gS vkSj bldh x.kuk vftZr C;kt esa same is accounted in interest accrued but not due
dh xbZ gS u fd ns; •krs esaA account.

x) fuos'kksa dh lHkh Jsf.k;ksa osQ fy, ykxr dk fuèkZkj.k Hkkfjr (c) Cost is determined on the weighted average cost
method for all categories of investments.
vkSlr ykxr i¼fr osQ vkèkj ij fd;k x;k gSA
4.7 Investments are valued as per RBI/ FIMMDA guidelines,
4-7 fuos'k dk ewY;u Hkkjrh; fjtoZ cSd
a @,iQvkbZ,e,eMh, osQ fn'kkfunZ's kkuqlkj] on the following basis:
fuEufyf•r vkèkkj ij fd;k tkrk gS%
Held to Maturity
ifjiDork rd j•s x, %
(i) Investments under "Held to Maturity "category are
(i) ^^ifjiDork rd j•s x;s** Js.kh ds v/hu fuos'kksa dks vtZu carried at acquisition cost.
ykxr ij fy;k tkrk gSA
Wherever the book value is higher than the face
tgk¡ dgha vafdr ewY;@çfrnku ewY; ls cgh ewY; vfèkd gks rks value/redemption value, the premium is amortized
çhfe;e dks ifjiDork dh 'ks"k vofèk osQ fy, lhèkh js•k vkèkkj over the remaining period to maturity on straight
ij ifj'kksfèkr fd;k tkrk gSA ,sls çhfe;e osQ ifj'kksèku dks ^^fuos'kksa line basis. Such amortization of premium is reflected
ij vk;¸ 'kh"kZ osQ varxZr vftZr C;kt esa dVkSrh osQ :i esa çnf'kZr in Interest Earned under the head “Income on
fd;k tkrk gSA investments” as a deduction.

(ii) vuq"kafx;ks@a la;D

q r mn~;eks@a lg;ksfx;ksa esa fuos'k dk ewY;u vLFkk;h (ii) Investments in subsidiaries/joint ventures/associates
are valued at carrying cost less diminution, other than
fuos'k ls fHk çR;sd O;fDrxr fuos'kksa osQ :i esa fd;s x;s
temporary in nature for each investment individually.
j•j•ko esa ls ßkl gVkdj vtZu ykxr ij fd;k tkrk gSA
(iii) Investments in sponsored regional rural banks are
(iii) çk;ksftr {ks=kh; xzkeh.k cSadksa esa fuos'kksa dk ewY; j•ko ykxr
valued at carrying cost.
ij fd;k tkrk gSA
(iv) Investment in Venture Capital is valued at carrying
(iv) mn~;e iwt a h esa fuos'kksa dk ewY; j•ko ykxr ij fd;k tkrk gSA cost.
(v) ,pVh,e Js.kh esa j•s x, bfDoVh 'ks;jksa dk ewY; j•ko ykxr
(v) Equity shares held in HTM category are valued at
ij fd;k tkrk gSA carrying cost.

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fcØh gsrq miyCèk vkSj O;kikj gsrq j•s x;s % Available for Sale and Held for Trading
d) ljdkjh çfrHkwfr;ka (a) Govt. Securities
I. dsUæh; ljdkj dh fiQDlM bade euh ekfdZV ,.M I. Central Govt. Securities At market prices/YTM as
çfrHkwfr;ka MsfjosfVOl ,lksfl,'ku vkWiQ published by Fixed Income
bafM;k (,iQvkbZ,e,eMh,)@ Money Market and Derivatives
iQkbZusaf'k;y csapekdZ bafM;k çk- Association of India (FIMMDA)
/ Financial Benchmark India
fy- (,iQchvkbZ,y) }kjk ;Fkk Pvt. Ltd (FBIL).
çdkf'kr cktkj ewY;ksa@okbZVh,e ij
,iQvkbZ,e,eMh,@Hkkjrh; fjtoZ II. State Govt. Securities On appropriate yield to maturity
II. jkT; ljdkjksa dh
cSad osQ fn'kkfunZs'kksa osQ vuqlkj basis as per FIMMDA/RBI
çfrHkwfr;ka
mi;qDr ifjiDork çkfIr vkèkkj ij guidelines.
[k) osQaæh;@jkT; ljdkjksa }kjk (b) Securities guaranteed On appropriate yield to maturity
xkjaVh okyh çfrHkwfr;ka] ,iQvkbZ,e,eMh, Hkkjrh; fjtoZ by Central / State basis as per FIMMDA/RBI
lkoZtfud {ks=k osQ miØeksa cSad fn'kkfunZs'kksa osQ vuqlkj mi;qDr Government, PSU Bonds guidelines
(not in the nature of
osQ ck.M (vfxzeksa dh çÑfr ifjiDork çkfIr vkèkkj ij
advances)
osQ ugha)
x) Vªstjh fcy j•ko ykxr ij (c) Treasury Bills At carrying cost
?k) bfDoVh 'ks;j ;fn dksV fd;k x;k gks rks cktkj (d) Equity shares At market price, if quoted,
ewY; ij vU;Fkk uohure rqyu&i=k otherwise at breakup value
(tks ,d o"kZ ls iqjkuk u gks) ds of the Shares as per latest
vuqlkj 'ks;jksa ds czsd&vi ewY; Balance Sheet (not more than
one year old), otherwise at
ij] vU;Fkk çfr daiuh #0-1@& Re.1 per company
M-) vf/eku 'ks;j ;fn dksV fd;k x;k gks rks
cktkj ewY; ij ;k Hkkjrh; fjtoZ (e) Preference shares At market price, if quoted
or on appropriate yield to
cSad@,iQvkbZ,e ,eMh, fn'kkfunZs'kksa maturity basis not exceeding
osQ vuqlkj mi;qDr ifjiDork ij redemption value as per RBI/
foaQrq çfrnku ewY; ls vfèkd ugha FIMMDA guidelines.
p) ca/i=k vkSj fMcsapj (vfxzeksa ;fn dksV fd;k x;k gks rks cktkj (f) Bonds and debentures At market price, if quoted, or
dh çÑfr ds ugha) ewY; ij ;k Hkkjrh; fjtoZ cSd a (not in the nature of on appropriate yield to maturity
@,iQvkbZ,e,eMh, fn'kkfunZ's kksa osQ advances) basis as per RBI/FIMMDA
vuqlkj] mi;qDr ifjiDork çfriQy ij guidelines.
N) E;wpqvy iQ.Mksa ds ;wfuV ;fn dksV fd;k x;k gks rks LVkWd (g) Units of mutual funds As per stock exchange quotation,
,Dlpst a osQ Hkko osQ vuqlkj vkSj ;fn if quoted; at repurchase price/
dksV u fd;k x;k gks rks iqu•Zjhn NAV, if unquoted
ewY; @ ,u,oh ij (h) Commercial Paper At carrying cost
t) okf.kfT;d isij j•ko ykxr ij
(i) Certificate of Deposits At carrying cost
>) tek çek.ki=k j•ko ykxr ij
×k) ,vkjlhvkbZ,y dh çfrHkwfr ,vkjlhvkbZ,y }kjk ?kksf"kr vkfLr (j) Security receipts of ARCIL At net asset value of the asset
as declared by ARCIL
jlhnsa osQ 'kq¼ vkfLr ewY; ij
(k) Venture Capital Funds At net asset value (NAV)
V) m|e iw¡th fuf/;k¡ mn~;e iw¡th fufèk;ksa }kjk ?kksf"kr 'kq¼ declared by the VCF
vkfLr ewY; ij (l) Other Investments At carrying cost less diminution
B) vU; fuos'k j•ko ykxr esa ls ßkl ?kVkdj in value
fcØh gsrq miyCèk rFkk O;kikj gsrq j•s x, oxZ esa mi;ZqDr ewY;kadu The above valuation in category of Available for Sale and
çR;sd fLØi okj frekgh vkèkkj ij fd;k tkrk gS rFkk çR;sd Held for Trading is done scrip wise on quarterly basis
oxZhdj.k osQ fy, ewY;ßkl@o`f¼ tksM+h tkrh gSA ;fn 'kq¼ ewY;ßkl gS and depreciation/appreciation is aggregated for each
classification. Net depreciation for each classification, if
rks çR;sd oxhZdj.k osQ fy, çkoèkku fd;k tkrk gS tcfd 'kq¼ o`f¼ any, is provided for while net appreciation is ignored. On
ugha n'kZk;h tkrhA ewY;~ßkl osQ fy, çkoèkku ij O;fDrxr çfrHkwfr provision for depreciation, the book value of the individual
dk cgh ewY; ckt+kj gsrq fpfÉr djus osQ i'pkr~ vifjofrZr jgrh gSA security remains unchanged after marking to market.

4-8 Hkkjrh; fjtoZ cSad osQ ,uihvkbZ oxhZdj.k osQ foosdh ekunaMksa osQ 4.8 Investments are subject to appropriate provisioning/
de-recognition of income, in line with the prudential
vuq:i fuos'k mi;qDr çkoèkkuhdj.k@vk; vekU;hdj.k osQ vèkhu norms of Reserve Bank of India for NPI classification.
gSaA vutZd çfrHkwfr;ksa osQ lacaèk esa ewY;ßkl@çkoèkku vU; vtZd The depreciation/provision in respect of non-performing
çfrHkwfr;ksa osQ lacaèk esa o`f¼ osQ le{k leatu (lSV vkWiQ) ugha fd;k securities is not set off against the appreciation in respect
x;k gSA of the other performing securities.

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;fn fdlh bdkbZ }kjk çkIr dh xbZ ØsfMV lqfoèkk cSad dh cgh esa If any credit facility availed by an entity is NPA in the books
,uih, gS rks mlh bZdkbZ }kjk tkjh çfrHkwfr;ksa esa dksbZ Hkh fuos'k blosQ of the Bank, investment in any of the securities issued by
the same entity would also be treated as NPI and vice
foijhr Hkh ,uihvkbZ osQ :i esa ekuk tk,xkA fiQj Hkh ,uihvkbZ
versa. However, in respect of NPI preference share where
vfèkekuh 'ks;jksa osQ lacaèk esa tgka ykHkka'k dk Hkqxrku ugha fd;k tkrk the dividend is not paid, the corresponding credit facility is
ogka ØsfMV lqfoèkk dks ,uih, ugha ekuk tk,xkA not treated as NPA.
çfrHkwfr;ksa vFkZkr ckaM] fMcsapj vkfn osQ ekeys esa] tgka mèkkjdrZkvksa In case of securities i.e. bonds, debentures, etc. where the
}kjk ½.k lqfoèkkvksa dk ykHk mBk;k x;k gS çkoèkku okbZVh,e ;k credit facilities are availed by the borrowers, the provision
vkbZvkj,lh ekunaM] tks Hkh vfèkd gks] osQ vkèkkj ij fd;k x;k gSA has been made on the basis of YTM or IRAC norms
whichever is higher.
4-9 fdlh Hkh Js.kh esa fuos'kksa dh fcØh ls gq, ykHk@gkfu dks ykHk o .4.9 Profit or loss on sale of investments in any category
gkfu •krs esa ys tk;k tkrk gS foaQrq ^ifjiDork rd j•s x;s^ Js.kh is taken to Profit and Loss account but, in case of profit
osQ fuos'kksa dh fcØh ls gq, ykHk osQ ekeys esa mlosQ cjkcj dh jkf'k on sale of investments in "Held to Maturity" category, an
(VSDl ?kVkdj rFkk lkafofèkd fjtoZ dks varfjr dh tkus okyh jkf'k) equivalent amount (net of taxes and amount required to
^iwath çkjf{kr fufèk^ •krs esa fofu;ksftr dh tkrh gSA be transferred to Statutory Reserve) is appropriated to
"Capital Reserve Account".
4-10 okil •jhn O;oLFkk osQ vUrxZr iqu%•jhnh@iqu% csph x;h çfrHkwfr;ksa
4.10 Securities repurchased/resold under buy back arrangement
dks mudh ewy ykxr ij fglkc esa fy;k tkrk gSA are accounted for at original cost..
4-11 fjiks@fjolZ fjiks osQ varxZr csph o •jhnh xbZ çfrHkwfr;ksa dks tekurh 4.11 The securities sold and purchased under Repo/Reverse
½.k o mèkkjh VªkatsD'kal osQ rkSj ij j•k tkrk gSA gkykafd lkekU; Repo are accounted as Collateralized lending and borrowing
vkmVjkbZV fcØh@•jhn VªktsD'ku osQ ekeys esa çfrHkwfr;ksa dks varfjr transactions. However, securities are transferred as in the
fd;k tkrk gS rFkk çfrHkwfr;ksa osQ ,sls nkSj dk çtksM+ fjiks@fjolZ fjiks o case of normal outright sale/purchase transactions and
such movement of securities is reflected using the Repo/
dkmaVªk çfof‘;ksa esa çnf'kZr gksrk gSA mDr çfof‘;k¡ ifjiDork frfFk ij Reverse Repo Accounts and Contra entries. The above
fjolZ gks tkrh gSA ykxr o jktLo dks C;kt O;;@vk; ekuk tkrk gS entries are reversed on the date of maturity. Costs and
tSlk Hkh ekeyk gksA fjiks •krs esa cSysal dks vuqlwph 4 (mèkkjh) rFkk revenues are accounted as interest expenditure/income,
fjolZ fjiks •krs esa cSysal dks vuqlwph 7 (cSad osQ ikl cSysal rFkk as the case may be. Balance in Repo Account is classified
euh ,V dkWy o 'kksVZ uksfVl) osQ varxZr j•k tkrk gSA ;g vkjchvkbZ under schedule 4 (Borrowings) and balance in Reverse
osQ lkFk ,y,,iQ ij Hkh ykxw gksrk gSA Repo Account is classified under Schedule 7 (Balance with
Banks and Money at Call & Short Notice).The same is also
4-12 O;kikj vFkok çfrj{kk osQ ç;kstu ls O;qRi (MsfjosfVOl) ysu&nsu applicable to LAF with RBI.
fd;s x;s gSaA O;kikfjd ysu&nsu cktkj ewY; ij gSA Hkkjrh; fjtoZ cSad 4.12 The derivatives transactions are undertaken for trading
osQ funZs'kkuqlkj vnykcnyh dh fofHk Jsf.k;ksa dk fuEuor~ ewY;u or hedging purposes. Trading transactions are marked
fd;k x;k gS% to market. As per RBI guidelines, different categories of
swaps are valued as under:-
çfrj{kk vnyk cnyh (gSt Loki)
Hedge Swaps
C;kt nj vnyk&cnyh tks C;kt okgd vkfLr vFkok ns;rk dh çfrj{kk
djrh gS] dks mip; vkèkkj ij ys•kafdr fd;k tkrk gS] fdlh vkfLr Interest rate swaps with hedge interest bearing asset or
liability are accounted for on accrual basis except the
vFkok ns;rk osQ lkFk vfHkfgr vnykcnyh dks NksMd + j tks foÙkh; swaps designated with an asset or liability that are carried
fooj.kh esa cktkj ewY; vFkok de dher ij fy;k tkrk gSA at market value or lower of cost in the financial statement.
vnyk cnyh dh lekfIr ij ykHk o gkfu;ksa dh vnykcnyh osQ dehrj Gain or losses on the termination of swaps are recognized
cdk;k lafonkxr thou vFkok vkfLr@ns;rk dh 'ks"k vofèk ij ekuk over the shorter of the remaining contractual life of the
tkrk gSA swap or the remaining life of the asset/ liabilities.
O;kikfjd vnyk cnyh (VªsfMax Loki) Trading Swaps
O;kikfjd vnykcnyh dk ysu nsu foÙkh; foojf.k;ksa esa fjdkMZ fd, Trading swap transactions are marked to market with
x, ifjorZuksa lfgr cktkj ewY; dh rqyuk esa fpfÉr fd;k tkrk gSA changes recorded in the financial statements.
O;kikfjd mís';ksa osQ fy, çfo‘ fd, x, fofue; O;kikj MsjhosfVOl Exchange Traded Derivatives entered into for trading
,Dlopsat }kjk nh xbZ njksa osQ vkèkkj ij çpfyr C;kt nj ij purposes are valued at prevailing market rates based on
ewY;kafdr fd;k tkrk gS vkSj çkIr ykHkksa ,oa gkfu;ksa dks ykHk o gkfu rates given by the Exchange and the resultant gains and
losses are recognized in the Profit and Loss Account.
•krs esa fy;k tkrk gSA
4-13 fons'kh eqæk fodYi 4.13 Foreign currency options

vU; cSad osQ lkFk cSd Vw cSd dkUVªsDV osQ :i esa cSad }kjk fd;k Foreign currency options written by the bank with a back-
to-back contract with another bank are not marked to
x;k fons'kh eqæk fodYi cktkj ewY; ij ugha gS] D;ksafd blesa cktkj market since there is no market risk.
tksf•e ugha gSA

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çkIr çhfe;e dks ns;rk osQ :i esa j•k x;k gS vkSj ifjiDork@ Premium received is held as a liability and transferred to
fujLrhdj.k ij ykHk o gkfu •krs esa vUrfjr fd;k x;k gSA the Profit and Loss Account on maturity/cancellation

5- ½.k@vfxze vkSj blds fy, çko/ku% 5. LOANS / ADVANCES AND PROVISIONS THEREON:

5-1 vfxzeksa dk oxhZdj.k vtZd vkSj vutZd vkfLr;ksa osQ :i esa fd;k 5.1 Advances are classified as performing and non-performing
assets; provisions are made in accordance with prudential
tkrk gS vkSj muosQ fy, Hkkjrh; fjtoZ cSad }kjk fuèkZkfjr foosdiw.kZ norms prescribed by RBI.
ekunaMksa osQ vuqlkj çkoèkku fd;k tkrk gSA
(a) Advances are classified: Standard, Sub Standard,
(,) vfxzeksa dks mèkkjdrZkokj ekud] voekud] lansgkLin ,oa gkfu Doubtful and Loss assets borrower wise.
vkfLr osQ :i esa oxZhÑr fd;k tkrk gSA (b) Advances are stated net of specific loan loss
(ch) vfxze fof'k‘ ½.k gkfu çkoèkkuksa] iquxZfBr vfxzeksa dh mfpr provisions, provision for diminution in fair value of
ewY; esa deh osQ fy, çkoèkku osQ fuoy dks dgk tkrk gSA restructured advances.

5-2 fons'kh dk;Zky;ksa osQ lacaèk esa ½.kksa ,oa vfxzeksa dk oxhZdj.k vkSj 5.2 In respect of foreign offices, the classification of loans
and advances and provisions for NPAs are made as
,uih, osQ fy, çkoèkku LFkkuh; fofu;eksa ;k Hkk-fj-cSad osQ ekudksa tks per the local regulations or as per the norms of RBI,
Hkh vfèkd 'kfDr'kkyh gks] osQ vuqlkj fd;k x;k gSA whichever is more stringent.
vksojlht+ 'kk•kvksa esa gq, ½.k ,oa vfxzeksa tks olwyh osQ fjdkMZ osQ Loans and advances held at the overseas branches
vykok vU; dkj.kksa osQ fy, gksLV oaQVªh fofu;eksa osQ vuqlkj gkfu osQ that are identified as impaired as per host country
:i esa fpfÉr gSa] foaQrq tks Hkkjrh; fjtoZ cSad osQ ekStwnk fn'kk&funZs'kksa regulations for reasons other than record of recovery,
but which are standard as per the extant RBI guidelines,
osQ vuqlkj ekud gSa] gksLV oaQVªh esa ekStwnk cdk;k jkf'k dks ,uih, are classified as NPAs to the extent of amount
osQ :i esa oxZhÑr fd;k tkrk gSA outstanding in the host country.

5.3 csph xbZ foÙkh; vkfLr;ksa dks fuEufyf•r :i esa igpkuk x;k% 5.3 Financial Assets sold are recognized as under:

d- ,llh@vkjlh dks csph xbZ foÙkhr; vkfLr;ksa dh fcØh gsrq (a) For Sale of financial assets sold to SCs/RCs

i) ;fn ,llh@vkjlh dks fcØh fuoy cgh ewY; (,uchoh) ls uhps (i) If the sale to SCs/RCs is at a price below the Net
Book Value (NBV), (i.e. Book Value less provisions
dh dher ij dh xbZ gS rks ml o"kZ deh osQ ykHk o gkfu •krs held), the shortfall should be debited to the Profit &
ls MsfcV djuk pkfg,A cSad ,uih, dh fcØh ij vFkZkr~ tc fcØh Loss account of that year. Bank can also use counter
fuoy cgh ewY; ls de dher ij dh xbZ gks rks ikbZ xbZ deh cyclical / floating provisions for meeting the shortfall
gsrq çfrpØh;@ÝyksfVax çkoèkku Hkh dj ldrk gSA on sale of NPAs i.e. when the sale is at a price below
the NBV.
(ii) ;fn fcdh fuoy cgh ewY; dh vis{kk mPp ewY; ij dh xbZ
(ii) If the sale is for a value higher than the NBV, Bank
gS] rks cSad bl o"kZ blosQ ykHk o gkfu •krksa esa çkIr jkf'k esa ls can reverse the excess provision on sale of NPAs to
,uih, dh fcØh ;k vfrfjDr çkoèkku okil ys ldrk gSA rFkkfi] its profit and loss account in the year, the amounts
cSad vfrfjDr çkoèkku (tc fcØh fuoy cgh ewY; dh vis{kk are received. However, Bank can reverse excess
mPp ewY; ij dh xbZ gS) ,uih, dh fcØh ls rHkh fudkyh provision (when the sale is for a value higher than
the NBV) arising out of sale of NPAs, only when the
tk ldrh gS] osQoy tc çkIr udnh (çkjfEHkd çfriQy vkSj@ cash received (by way of initial consideration and/ or
vFkok ,lvkj@ihVhlh dh NwV osQ ekè;e ls vkfLr;ksa dh udnh redemption of SRs/ PTCs) is higher than the NBV
dh vis{kk mPp gSA vkxs vfrfjDr çkoèkku dk fujlu vkfLr osQ of the asset. Further, reversal of excess provision
,uchoh ij çkIr vfrfjDr udnh osQ çHkko rd lhfer gksxhA will be limited to the extent to which cash received
exceeds the NBV of the asset.
•- vU; cSad@,uch,iQlh@,iQvkbZ bR;kefn dks fcØh dh xbZ foÙkh;
(b) For Sale of financial assets sold to Other Banks/
vkfLr;ksa dh fcØh gsrq NBFCs/FIs etc.
i) fuoy cgh ewY; (,uchoh) ls de dher ij fcØh djus osQ (i) In case the sale is at a price below the Net Book
ekeys esa vFkZkr~ cgh ewY; ls de çkoèkku djus ij deh dks ml Value (NBV) i.e. Book Value less provision held, the
o"kZ ykHk o gkfu •krksa ls MsfcV djuk pkfg,A shortfall should be debited to the Profit & Loss A/c of
that year.
ii) fuoy cgh ewY; (,uchoh) dh vis{kk mPp ewY; ij fcØh osQ
(ii) In case the sale is for a value higher than the Net
ekeys esa vFkZkr~ cgh ewY; ls de çkoèkku djus ij] vfrfjDr Book Value (NBV) i.e. Book Value less provision
çkoèkku okil ugha fd;k tk,xk foaQrq vU; xSj fu"ikfnr foÙkh; held, the excess provision shall not be reversed but will
ifjlEifÙk;ksa dh fcØh •krksa ij gksus okyh deh@gkfu ik, tkus ij mldk be utilized to meet the shortfall / loss on account
mi;ksx fd;k tk,xkA of sale of other Non Performing Financial Assets.

iii) ;fn fdlh Hkh fcØh ysunsu esa vfrfjDr çkoèkku vfèkd vkSj oqQy vfèk'ks"k (iii) In case there is overall surplus over and above the
excess provision in any of the sale transaction that
ls T;knk gS rks vfèk'ks"k jkf'k dks ykHk vkSj gkfu •krs esa fy;k tk,xkA surplus amount will be taken in the Profit & loss a/c.

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5-4 iquxZfBr vkfLr;ka % 5.4 Restructured Assets

vfxzeksa osQ iquxZBu@iqulZwphc¼ osQ ekeys esa Hkkjrh; fjtoZ cSad osQ For restructured/rescheduled advances, provisions are
ekxZfunZs'kksa osQ vuqlkj çkoèkku fd;k tkrk gSA iquxZfBr •krs osQ mfpr made in accordance with guidelines issued by RBI from
time to time. Necessary provision for diminution in the fair
ewY; esa deh osQ fy, vko';d çkoèkku fd;k x;k gSA value of a restructured account is made.
cSad ,d iquxZfBr •krk mls ekurk gS tgka cSad us mèkkjdrZkvksa The bank considered a restructured account as one where
dh foÙkh; dfBukbZ;ksa ls lacafèkr vkfFkZd vkSj fofèkd dkj.kksa gsrq the bank, for economic or legal reasons relating to the
mèkkjdrZk dks fj;k;r fn;k gSA iquxZBu esa lkekU;r;k vfxzeksa@çfrHkwfr;ksa borrower's financial difficulty, grants concessions to the
dh 'krksZa esa la'kksèku 'kkfey gksxk ftlesa vU; osQ vykok iquHkZqxrku borrower. Restructuring would normally involve modification
of terms of the advances/securities, which would generally
vofèk@iquHkZqxrku jkf'k@fd'rksa dh jkf'k@C;kt dh nj@ØsfMV lqfoèkkvksa include, among others, alteration of repayment period /
osQ Åij iqu% iSlk yxkuk@vfrfjDr ½.k lqfoèkk dh LohÑfr@ekStwnk repayable amount/ the amount of installments / rate of interest /
ØsfMV lhekvksa esa o`f¼@le>kSrk tgka fuiVkjs dh jkf'k osQ Hkqxrku osQ roll over of credit facilities/sanction of additional credit
fy, le; rhu eghus ls vfèkd le; gks x;k gksA iquxZfBr •krs cSad facility / enhancement of existing credit limits / compromise
}kjk osQoy iquxZBu iSosQt osQ vuqeksnu vkSj dk;ZkUo;u osQ i'pkr~ gh settlements where time for payment of settlement amount
exceeds three months. Restructured accounts are classified
bl rjg oxZhÑr fd;k tkrk gSA as such by the Bank only upon approval and implementation
ekud •krs ,uih, osQ :i esa oxhZÑr fd;s x, gSa ,oa cSad }kjk of the restructuring package.
iquxZBu ij mlh Js.kh esa cuk, x, ,uih, •krs osQoy rHkh vixzsM Standard accounts classified as NPA and NPA accounts
fd, tkrs gSa tc •krs esa lHkh cdk;k ½.k/lqfoèkk,a ^fufnZ‘ vofèk^ retained in the same category on restructuring by the bank 
osQ nkSjku ^larks"ktud çn'kZu^ çnf'kZr djrh gSa (vFkZkr] mèkkjdrZk are upgraded only when all the outstanding loan / facilities
in the account demonstrate ‘satisfactory performance’
bdkbZ ls lEcafèkr Hkqxrku dHkh Hkh cdk;k u gks) (i.e., the payments in respect of borrower entity are not in
^fufnZ‘ vofèk*dk eryc gS fd ladYi ;kstuk (vkjih) osQ dk;ZkUo;u default at any point of time) during the ‘specified period’.
dh frfFk ls ysdj ml frfFk rd dh vofèk tc ladYi ;kstuk osQ ‘Specified period’ means the period from the date of
vuqlkj cdk;k ewyèku dk de ls de 20 çfr'kr vkSj iquxZBu osQ implementation of  Resolution plan (RP)  up to the date
fgLls osQ :i esa LohÑr C;kt iwathdj.k] ;fn gS] pqdk;k tkrk gksA by which at least 20 percent of the outstanding principal
debt as per the RP and interest capitalization sanctioned
c'krZs fufnZ‘ vofèk ladYi ;kstuk dh 'krZksa osQ rgr vfèkLFkxu dh as part of the restructuring, if any, is repaid. Provided that
lcls yach vofèk osQ lkFk ØsfMV lqfoèkk ij C;kt ;k fçafliy (tks the specified period cannot end before one year from the
Hkh ckn esa gks) osQ igys Hkqxrku osQ 'kq: gksus ls ,d o"kZ igys lekIr commencement of the first payment of interest or principal
ugha gks ldrh gSA (whichever is later) on the credit facility with longest period
of moratorium under the terms of RP.
cMs •krksa osQ fy, (vFkZkr ,sls •krs tgka mèkkjnkrkvksa dk oqQy tksf•e
For the large accounts (i.e., accounts where the aggregate
100 djksM+ #i;s vkSj mlls vfèkd gS) vixzsM djus osQ fy, ik=krk exposure of lenders is Rs 100 crore and above) to qualify
çkIr djus gsrq rFkk larks"ktud dk;Zfu"iknu osQ çfriknu osQ vfrfjDr for an upgrade, in addition to demonstration of satisfactory
cSad ½.k jsfVax osQ mís'; ls fjt+oZ cSad }kjk LohÑr lhvkj, }kjk performance, the credit facilities of the borrower shall also
fuèkkZfjr vofèk osQ var rd mèkkjdrkZvksa dh ½.k lqfoèkk,a Hkh fuos'k be rated as investment grade (BBB- or better) as at the
xzsM (chchch& ;k csgrj) osQ :i esa vkadh tk,axhA tcfd #-500 djksM+ end of the ‘specified period’ by CRAs accredited by the
Reserve Bank for the purpose of bank loan ratings. While
vkSj mlls vfèkd osQ oqQy tksf•e okys •krksa dks nks jsfVaxksa dh accounts with aggregate exposure of Rs 500 crore and
vko';drk gksxh] #-500 djksM+ ls de okys •krksa dks ,d jsfVax dh above shall require two ratings, those below Rs 500crore
vko';drk gksxhA ;fn jsfVax lhvkj, dh vko';d la[;k ls vfèkd shall require one rating. If the ratings are obtained from
çkIr dh tkrh gSa] rks ,slh lHkh jsfVax vixzsM djus ,oa fu;ekuqlkj more than the required number of CRAs, all such ratings
djus osQ fy, fuos'k xzsM gksxhA shall be investment grade to qualify for an upgrade.
In case satisfactory performance during the specified
;fn fufnZ‘ vofèk osQ nkSjku •krs }kjk larks"ktud çn'kZu çnf'kZr ugha period is not demonstrated, the accounts,  immediately
fd;k tkrk gS] rks bl çdkj osQ pwd ij rRdky bl •krs dks] iquxZBu on such default, are reclassified as per the repayment
ls igys ekStnw iquHkZxq rku vuqlp
w h osQ vuqlkj iqu% oxhZÑr fd;k tkrk schedule that existed before the restructuring. Any
gSA ,sls •krksa osQ fy, Hkfo"; esa vixzMs gksuk mlosQ ,d u, ladYi future upgrade for such accounts would be contingent
on implementation of a fresh RP and demonstration of
;kstuk osQ dk;ZkUo;u ,oa mlosQ larks"ktud çn'kZu osQ Åij fuHkZj gksxkA satisfactory performance thereafter.
5-5 ,uih, ij oxhZÑr çkoèkkuksa osQ vfrfjDr] lkekU; çkoèkku Hkh Hkkjrh; 5.5 In addition to the specific provision on NPAs, general
fjtoZ cSad osQ ekStwnk fn'kk&funZs'kksa osQ vuqlkj LVSaMMZ vkfLr;ksa osQ fy, provisions are also made for standard assets as per
fd;k x;k gSA ;s çkoèkku rqyu&i=k dh vuqlwph 5 esa ^^vU; ns;rk,a extant RBI Guidelines. These provisions are reflected in
Schedule 5 of the Balance Sheet under the head “Other
o çkoèkku & vU; ¸ 'kh"kZd osQ varxZr çnf'kZr fd;k tkrk gS vkSj Liabilities & Provisions – Others” and are not considered
usV ,uih, gksus ij fopkj ugha fd;k tkrk gSA for arriving at the Net NPAs.

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5-6 Hkkjrh; fjtoZ cSd

a osQ fn'kk&funZ's kksa osQ vuqlkj xSj fu"ikfnr vfxzeksa 5.6 In accordance with RBI guidelines, accelerated
osQ fy, fd, x, Rofjr çkoèkku ftls cSd a }kjk iwoZ esa ,l,e,&2 provision is made on non-performing advances which
were not earlier reported by the Bank as Special Mention
Js.kh osQ varxZr lSUVªy fjiksft+Vjh vkWiQ baiQkeZ's ku vkWu yktZ ØsfMV Account under “SMA-2” category to Central Repository
(lhvkjvkbZ,ylh) dks fo'ks"k of.kZr •krs esa fjiksVZ ugha fd;k tkrk FkkA of Information on Large Credits (CRILC).

5-7 iwoZ o"kksZa esa cV~Vs •krs ½.kksa osQ fo:¼ olwy dh xbZ jkf'k vkSj çkoèkkuksa 5.7 Amounts recovered against debts written-off in earlier
years and provisions no longer considered necessary
dks mèkkjdrZk dh orZeku fLFkfr osQ ifjçs{;ksa esa fopkj djuk vko';d
in the context of the current status of the borrower are
ugha le>k x;k gS vkSj bls ykHk&gkfu •krs esa fy;k tkrk gSA recognized in the profit and loss account.
5-8 oaQVªh ,Dlikst+j osQ fy, çkoèkku 5.8 Provision for Country Exposure:
vkfLr oxhZdj.k fLFkfr osQ vuqlkj fd, x, fof'k‘ çkoèkkuksa osQ In addition to the specific provisions held according to the
vfrfjDr fdlh ns'k osQ ,Dlikst+jksa (vius ns'k osQ vykok vU;) osQ asset classification status, provisions are also made
for individual country exposures (other than the home
fy, Hkh çkoèkku fd;k x;k gSA ns'kksa dks lkr tksf•e Jsf.k;ksa vFkZkr~ country). Countries are categorized into seven risk
fujFkZd] de] eè;e ls de] eè;e] eè;e ls mPp] mPp] cgqr categories, namely, insignificant, low, moderately
mPp] esa oxhZÑr fd;k x;k gS vkSj çkoèkku Hkkjrh; fjtoZ cSad osQ low, moderate, moderately high, high & very high and
provisioning made as per extant RBI guidelines. If
ekStwnk fn'kk&funZs'kksa osQ vuqlkj fd;k x;k gSA çR;sd ns'k osQ ekeys esa the country exposure (net) of the Bank in respect of
;fn cSad dk ns'k ,Dlikst+j (fuoy) oqQy foÙk iksf"kr vkfLr;ksa dh each country does not exceed 1% of the total funded
1» ls vfèkd ugha gS rks ,sls oaQVªh ,Dltikst+j esa dksbZ çkoèkku ugha assets, no provision is maintained on such country
exposures. The provision is reflected in Schedule 5
fd;k tkrk gSA çkoèkku rqyu i=k dh vuqlwph 5 esa ^vU; ns;rk,a ,oa of the Balance Sheet under the “Other liabilities &
çkoèkku & vU; osQ varxZr çnf'kZr fd;k tkrk gSA Provisions – Others”.
5-9 Hkkjrh; dkWiksjsV dh vuq"kafx;ksa dks LVsi Mkmu osQ ,DLikstj dks 5.9 An additional provision of 2% (in addition to country
LVSaMMZ vkfLr cukus osQ fo#¼ 2» dk ,d vfrfjDr çkoèkku (lHkh risk provision that is applicable to all overseas
exposures) against standard assets representing
vksojlht ,DLikstjksa ij ykxw oaQVªh tksf•e osQ vfrfjDr) dks <kaps esa all exposures to step down subsidiaries of Indian
dEIySfDlVh gksus ls mRi vfrfjDr tksf•e dks doj djus osQ fy,] Corporates has been made to cover the additional risk
Hkkjrh; dEiuh dks fofHk T;wfjfMD'kal esa vyx vyx baVjfefM;jh arising from complexity in the structure, location of
different intermediary entities in different jurisdictions
,aVkbZVsYl osQ LFkku ij cuk;k x;k gSA bl çdkj] cSad vfèkd
exposing the Indian Company, and hence the Bank,
jktuSfrd o jsxqysVjh tksf•e osQ fy, ,Dikst gks tk,xkA (vkjchvkbZ to a greater political and regulatory risk.  (As per
ifj-la- RBI@2015-16@279 DBR.IBD.BC No. 68@23-37-001@2015&16 RBI Cir. No. RBI/ 2015.16/279 DBR. IBD.BC No. 68/
fnukad 31-12-2015) osQ vuqlkj)A 23.37.001/ 2015-16 dated 31.12.2015).

6- laifÙk] la;a=k] vkSj midj.k 6. PROPERTY, PLANT & EQUIPMENT

6-1 ftu ifjljksa dk iqueZwY;u gks pqdk gS mUgsa NksM+dj laifÙk] la;a=k] vkSj 6.1 Property, Plant & Equipment are stated at historical cost
midj.k dks mudh ijEijkxr ykxr ij fn•k;k tkrk gS vkSj iqueZwY;u less accumulated depreciation/amortization, wherever
applicable, except those premises, which have been
ij gq;h o`f¼ dks iqueZwY;u çkjf{kr fufèk esa tek fd;k tkrk gS vkSj
revalued. The appreciation on revaluation is credited
iqueZwY;u jkf'k esa vkjksI; c<+rk gqvk ewY;ßkl mlesa ls de dj fn;k to revaluation reserve and incremental depreciation
tkrk gSA attributable to the revalued amount is deducted there from.
6-2 lkWÝVos;j dks iwathÑr dj vewrZ vkWfLr;ksa osQ lkFk tksM+ fn;k x;k 6.2 Software is capitalized and clubbed under Intangible
gSA assets.

6-3 •jhnnkjh dh ykxr lfgr lHkh •pZs tSls lkbV rS;kjh] laLFkkiu 6.3 Cost includes cost of purchase and all expenditure such
ykxr] iathdj.k osQ le; rd vkfLr ij •pZ dh x;h O;kolkf;d as site preparation, installation costs and professional
fees incurred on the asset till the time of capitalization.
iQhl ykxr esa 'kkfey gSA vkfLr;ksa ij •pZ fd, x, ifjorhZ •pZs Subsequent expenditure/s incurred on the assets are
osQoy rHkh iwathÑr fd, tkrs gSa tc ,slh vkfLr;ksa ;k mudh capitalized only when it increases the future benefits from
dk;Z{kerk ls Hkfo"; osQ ykHk esa o`f¼ gksrh gSA such assets or their functioning capability.
6-4 ewY;ßkl 6.4 DEPRECIATION
d- vkfLr;ksa (Hkwfe lfgr tgka dher vyx u dh tk ldrh gks) A. Depreciation on assets (including land where value
dE;wVjksa dks NksMd
+ j tgka bldh x.kuk Hkkjrh; fjtoZ cSd
a }kjk is not separable) is provided on straight-line method
fuèkZkfjr nj ij lhèkh js•k i¼fr ij fd;k tkrk gS] dks NksMd
+ j] based on estimated life of the asset, except in
ij ewY;ßkl osQ fy;s çkoèkku vkfLr dh çR;kf'kr vk;q osQ respect of computers where it is calculated on the
straight-line method, at the rates prescribed by RBI.
vkèkkj ij lhèkh js•k i¼fr osQ vuqlkj fd;k tkrk gSA

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• ,slh vkfLr;ksa ij ewY;ßkl fuEufyf•r njksa ij çnku fd;k B. Depreciation on assets has been provided at the
rates furnished below:-
x;k gS%
Particulars Rate of Depreciation
fooj.k ewY;ßkl dh nj
PREMISES
ifjlj Freehold Properties
NIL
ÚhgksYM laifÙk 'kwU; Land
Hkwfe Depreciation to be provided
fueZk.k ykxr ij çnku dh tkus okyh on Construction Cost where
2.5% (40 years
ewY;ßkl nj tgk¡ Hkwfe dh ykxr dks 2-5» (40 o"kZ lhèkh js•k the land cost is segregated
Straight Line Method or
vyx fd;k tkrk gS vkSj oqQy ykxr fofèk ;k 'ks"k thou tks Hkh and on total cost where the
remaining life whichever
ij tgka Hkwfe dh ykxr lqfuf'pr ugha de gksrk gS) land cost is not ascertainable
is lower)
dh tk ldrh vkSj mls vyx ugha and cannot be segregated.
fd;k tk ldrk gSA Land acquired on perpetual
csfe;knh iV~Vs ij yh xbZ Hkwfe tgka lease where no lease period NIL
'kwU; is mentioned
iV~Vs dh vofèk dk mYys• ugha gSS
Land acquired on lease
iV~Vs ij yh xbZ Hkwfe tgk¡ iV~Vs dh where lease period is Over lease period
iêðs dh vof/ ij
vofèk dk mYys• gS mentioned
Building
Hkou
Constructed on free hold
Úh gksYM vkSj iêðs okyh Hkwfe ij land and on leased land,
2.50%
fufeZr] tgka iêðs dh vof/ 40 o"kZ 2.50% where lease period is above
ls vf/d gS 40 years
Constructed on leased land
iêðs okyh Hkwfe ij fufeZr tgk¡ iêðs where lease period is below Over lease period
iêðs dh vof/ ij
dh vof/ 40 o"kZ ls de gS 40 years.
FIXED ASSETS EXCEPT PREMISES
ifjlj dks NksM+dj vpy vkfLr;ka
Furniture and fixtures- Steel
iQuhZpj vkSj fiQDlplZ & LVhy 5.00%
5.00% articles
oLrq,a
Furniture and fixtures-
iQuhZpj vkSj fiQDlplZ & ydM+h dh 10.00%
10.00%
wooden articles
oLrq,a
xís 20.00% Mattresses 20.00%

eksckby iQksu midj.k 33.33% Mobile Phone Instruments 33.33%

e'khujh] fctyh dh vkSj fofo/ 15.00%

Machinery, electrical and
15.00%
oLrq,a miscellaneous articles

eksVj&dkjsa ,oa lkbZdysa 15.00% Motor cars and cycles 15.00%

Computers, ATMs and

oaQI;wVj] ,Vh,e vkSj lacafèkr oLrq,a related items, laptop, i pad
ySiVkWi]vkbZiSM vkfn%& etc:-
loZj] usVodZ] midj.k vkSj Lopkfyr 33.33%
Servers, Network, 33.33%
Vsyj e'khusa (oaQI;wVj gkMZos;j osQ Equipment & Automated
vfHk va'k lkWiQ+~Vos;j lfgr) Teller Machines (Including
software forming an integral
part of computer hardware)
#-25000-00 ls de jkf'k dh vkSj@;k vfèkxzg.k dh frfFk ls 12
eghus ls de dh mi;ksxh thou okyh dk;Zky; dh vpy vkfLr;ksa Items of office fixed assets (excepts to staff) amount
(deZpkfj;ksa dks çnku dh tkus okyh vkfLr;ksa dks NksM+dj) dks less than Rs. 25000.00 and / or having useful life of less
than 12 months from the date of acquisition should be
O;; osQ :i esa ekuk tkuk pkfg,A recognized as expense.
#- 25000-00 rd dh jkf'k osQ ,IyhosQ'ku lkWÝVos;j@vkWijsfVax
Cost of Application Software / Operating System / Data
flLVe@MsVk csl dh ykxr jktLo ls olwyh tkrh gSA base amounting upto Rs. 25000.00 are charged to
revenue.

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x- cSad osQ vius ifjlj osQ vfrfjDr vkfLr;ksa osQ u, ,fM'ku ij ftu C. Depreciation on fresh additions to assets other than
vkfLr;ksa dks mitksM+ esa yk;k tk jgk gS ewY;ßkl dh nj mlh fnu bank's own premises is provided from the day  in
ls çnku dh tkrh gS vkSj o"kZ osQ nkSjku csph xbZ@fuiVku dh xbZ which the assets are capitalized and in the case of
vkfLr;ksa osQ ekeys esa ftl rkjh• rd bls cspk@fuiVku fd;k tkrk assets sold/disposed off during the year, up to the
gS vFkZkr nSfud vkèkkj ij ewY;ßkl dh nj çnku dh tkrh gSA date in which it is sold/ disposed off i.e. daily basis.
D. The depreciation on bank's own premises existing
?k- cSad osQ var esa ekStwn cSad osQ vius LokfeRo osQa ifjljksa ij
at the close of the year is charged for full year.
ewY;âkl iwjs o"kZ osQ fy;s çHkkfjr fd;k x;k gSA fueZk.k ykxr dks The construction cost is depreciated only when the
rHkh ewY;w~âkl fd;k tkrk gS tc Hkou lHkh çdkj ls iwjk gks tkrk building is complete in all respects. Where the cost of
gsA tgka Hkwfe vkSj Hkou dh ykxr dk vyx ls irk ugha yxk;k land and building cannot be separately ascertained,
tk ldrk gS] ogka ewY;wßkl nj ij Hkou ij ykxw lexz ykxr ij depreciation is provided on the composite cost, at
çnku dh tkrh gSA the rate applicable to buildings.
M- iV~Vkèkkfjr ifjljksa osQ lacèa k es]a iV~Vk çhfe;e ;fn dksbZ gS] iV~Vs dh E. In respect of leasehold premises, the lease premium,
lai.w kZ vofèk ij ifj'kksfèkr gS vkSj iV~Vk fdjk;k lacfa èkr o"kksZ esa çHkkfjr if any, is amortized over the period of lease and the
fd;k tkrk gSA lease rent is charged in the respective year(s).

p- iqueZYw ;u vkfLr;ksa osQ ewY;ßkl dh nj iqueZYw ;kadu osQ le; ewY;kadu F. The Revalued assets is depreciated over the
dh xbZ vkfLr;ksa osQ 'ks"k mi;ksxh thou osQ vkèkkj ij fuf'pr dh balance useful life of the asset as assessed at the
tkrh gSA time of revaluation.

7- vkfLr;ksa dh vilkekU;rk 7. IMPAIRMENT OF ASSETS

vkfLr;ksa dh ykxr {kerk esa vkarfjd@cká rF;ksa osQ vkèkkj ij dksbZ The carrying costs of assets are reviewed at each Balance
vilkekU;rk fn•kbZ iM+rh gS rks çR;sd rqyui=k frfFk dks lehf{kr Sheet date if there is any indication of impairment based
fd;k tkrk gSA on internal/external factors.
An impairment loss is recognized wherever the carrying
,d vilkekU; gkfu rHkh ekuh tkrh gS tgka dgh ,d vkfLr dh
cost of an asset exceeds its recoverable amount. The
j•ko ykxr bldh olwyh jkf'k ls T;knk gksrh gSA olwyh ;ksX; jkf'k recoverable amount is the greater of the assets net selling
vkfLr dh fuoy fcØh dher vkSj mi;ksfxrk ewY; ls T;knk gksrh gSA price and value in use. In assessing value in use, the
mi;ksfxrk ewY; osQ fuèkZkj.k esa] vuqekfur Hkkoh udnh çokg dj iwoZ estimated future cash flows are discounted to their present
NwV nj esa ç;qDrr mlosQ orZeku ewY; dks ?kVk;k tkrk gS tks ml value using a pre-tax discount rate that reflects current
le; èku osQ orZeku cktkj ewY; vkSj vkfLr osQ oxhZÑr tksf•eksa dks market assessments of the time value of money and risks
n'kZkrk gSA specific to the asset.
vilkekU;rk osQ i'pkr] ;fn dksbZ gS] ewY;ßkl ls iw.kZ vkfLr ij After impairment, if any, depreciation is provided on the
blosQ 'ks"k mi;ksxh thou osQ lalksfèkr j•ko ykxr ij çnku fd;k revised carrying cost of the asset over its remaining useful
tkrk gSA life.

iwoZ esa gqbZ vilkekU;xrk gkfu ifjfLFkfr;ksa ls ifjorZu osQ vkèkkj ij A previously recognized impairment loss is increased or
c<+rh ;k ?kVrh gSA reversed depending on changes in circumstances.

gkykafd] çfrxeuk fjolZy osQ i'pkr {kerk ewY; ml ewY; ls Åij However, the carrying value after reversal is not increased
beyond the carrying value that would have prevailed by
ugha c<+rh gS ftls ;fn dksbZ vilkekU;krk ugha gqbZ gS rks lkekU;rk
charging usual depreciation if there was no impairment.
ewY;ßkl çHkkfjr djosQ fd;k tkuk gSA
8. EMPLOYMENT BENEFITS
8- deZpkjh iQk;ns
z Hkfo"; fuf/ z PROVIDENT FUND:
Hkfo"; fufèk ,d lqifjHkkf"kr va'knku ;kstuk gS D;ksafd cSad iwoZ Provident fund is a defined contribution scheme as the
Bank pays fixed contribution at pre-determined rates. The
fuèkZkfjr njksa ij fuf'pr va'knku dk Hkqxrku djrk gSA cSad dk nkf;Ro
obligation of the Bank is limited to such fixed contribution.
,sls fuf'pr va'knku rd lhfer gSA ;s va'knku ykHk o gkfu •krs The contribution is charged to Profit & Loss A/c.
esa pktZ fd, tkrs gSaA
GRATUITY:
z minku Gratuity liability is a defined benefit obligation and is
minku ns;rk ,d lqifjHkkf"kr ykHk nkf;Ro gS vkSj chekafdr ewY;kadu provided for on the basis of an actuarial valuation. The
osQ vkèkkj ij fn;k tkrk gSA ;g ;kstuk cSad }kjk foÙk iksf"kr gS vkSj scheme is funded by the bank and is managed by a
,d vyx VªLV }kjk pykbZ tkrh gSA separate trust.
z PENSION:
z isa'ku
Pension liability is a defined benefit obligation and is
isa'ku ns;rk ,d lqifjHkkf"kr ykHk nkf;Ro gS vkSj chekafdd ewY;kadu provided for on the basis of an actuarial valuation. The
osQ vkèkkj ij nh tkrh gSA ;g ;kstuk cSad }kjk foÙk iksf"kr gS vkSj scheme is funded by the bank and is managed by a
,d vyx VªLV }kjk pykbZ tkrh gSA separate trust.

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cSad us ,d ubZ isa'ku ;kstuk (,uih,l) dk ifjpkyu fd;k gS ;g The Bank operates a New Pension Scheme (NPS) for all
mu lHkh vfèkdkjh@deZpkjh ftUgksaus 01-04-2010 osQ ckn cSad TokbZu officers/ employees joining the Bank on or after 01.04.2010.
As per the scheme, the covered employees contribute 10%
fd;k gks] osQ fy, gSA ;kstuk osQ vuqlkj] ik=k deZpkjh viuh csfld
of their basic pay plus dearness allowance to the scheme
osru Iyl Mh, dk 10» dk tksM+nku] cSad ls eSfpax tksM+nku lfgr together with a matching contribution from the Bank. Pending
nsrs gSA lEcfUèkr deZpkjh dk iw.kZ jftLVªs'ku ç.kkyh yfEcr gS mudk completion of the registration procedures of the employees
tksM+nku j•k x;k gSA bu okf"kZd tksM+nku dks cSad igpku djrk concerned, these contributions are retained. The Bank
gS rFkk lEcfUèkr o"kZ osQ fy, ml ij C;kt] O;; osQ rkSj ij nsrk recognizes such annual contributions as an expense in the
year to which they relate. Upon the receipt of the Permanent
gSA LFkk;h fjVk;jesaV •krk la[;k (ihvkj,,u) jlhn çkIr gksus ij Retirement Account Number (PRAN), the consolidated
lesfdr tksM+nku jkf'k dks ,uih,l VªLV esa varfjr dj fn;k tkrk gSA contribution amounts are transferred to the NPS Trust.
z {kfriwfrZ vuqifLFkfr;ka � COMPENSATED ABSENCES:
mifpr {kfriwfrZ vuqifLFkfr;ka tSls vftZr NqfV~V;k¡ vkSj chekjh dh Accumulating compensated absences such as Privilege
Leave (PL) and Sick Leave (including unavailed casual
NqfV~V;k¡ (vç;qDr vkdfLed NqfV~V;ksa lfgr) chekafdd ewY;kadu leave) are provided for based on actuarial valuation.
vkèkkj ij nh tkrh gSaA
z OTHER EMPLOYEE BENEFITS:
z vU; deZpkjh ykHk
Other Employee Benefits such as Leave Fare Concession
vU; deZpkjh ykHk tSls NqV~Vh fdjk;k fj;k;r (,y,iQlh)] flYoj (LFC), Silver Jubilee Award, etc. are provided for based on
tqcyh vokMZ bR;kfn chekafdd ewY;kadu osQ vkèkkj ij fn, tkrs gSaA actuarial valuation.

tgka rd fons'k fLFkr 'kk•kvksa vkSj dk;Zky;ksa dk lacaèk gS çfrfu;qfDr In respect of overseas branches and offices, the benefits
in respect of employees other than those on deputation
ij x, deZpkfj;ksa dks fn, x, ykHkksa osQ vykok vU; lHkh ykHk mu
are valued and accounted for as per laws prevailing in the
ns'kksa esa ykxw dkuwuksa osQ vuqlkj ewY;kafdr vkSj ys•kafdr fd, x, gSaA respective countries.
9. fons'kh eqæk ls lacaf/r ysunsuksa dk ifjorZu vkSj 'ks"k% 9. TRANSLATION OF FOREIGN CURRENCY TRANSACTIONS &
BALANCES:
fons'kh fofue; esa 'kkfey ysunsu ,,l 11 ^^fons'kh fofue; njksa esa
ifjorZu dk çHkko** osQ vuqlkj ys•kafdr fd, tkrs gSaA Transactions involving foreign exchange are accounted
for in accordance with AS 11, “The Effect of Changes in
9-1 iwoZorhZ yanu 'kk•kvksa osQ vfxzeksa dks NksM+dj] ftudk Hkkjr esa varj.k Foreign Exchange Rates”.
dh frfFk dks ykxw fofue; njksa osQ vkèkkj ij ifjorZu fd;k tkrk gS] 9.1 Except advances of erstwhile London branches which
Hkkjrh; fons'kh eqæk O;kikjh la?k (isQMkbZ) osQ ekxZfunZs'ku osQ vuqlkj are accounted for at the exchange rate prevailing on the
date of parking in India, all other monetary assets and
rqyu i=k frfFk ij fofue; njksa osQ vkèkkj ij ekSfæd vkfLr;ksa rFkk
liabilities, guarantees, acceptances, endorsements and
ns;rkvksa] xkjafV;ksa] LohÑfr;ksa] i`’kaduksa o vU; nkf;Roksa dks çkjafHkd other obligations are translated in Indian Rupee equivalent
:i ls dfYir nj ij ntZ fd;k tkrk gS vkSj lerqY; Hkkjrh; #i;s at the exchange rates prevailing as on the Balance Sheet
esa ifjofrZr fd;k tkrk gSA date as per Foreign Exchange Dealers' Association of
India (FEDAI) guidelines.
9-2 vpy vkfLr;ksa ftls ,frgkfld nj ij ys tk;k tkrk gS] ls brj xSj
9.2 Non-monetary items other than fixed assets which are
ekSfæd enksa dks ysu&nsu dh frfFk dks çHkkoh fofue; njksa ij ifjofrZr carried at historical cost are translated at exchange rate
fd;k tkrk gSA prevailing on the date of transaction..
9-3 cdk;k ok;nk fofue; LikWV o ok;nk lafonkvksa dks rqyu i=k frfFk 9.3 Outstanding Forward exchange spot and forward contracts
dks iQsMkbZ }kjk vfèklwfpr fofue; njksa ij ifjofrZr fd;k tkrk gS vkSj are translated as on the Balance Sheet date at the rates
iQyLo:i ewY;kadu ij gq, ykHk@gkfu dks ykHk o gkfu •krs esa fn•k;k notified by FEDAI and the resultant gain/loss on translation
is taken to Profit & Loss Account.
tkrk gSA
Foreign exchange spot/forward contracts/deals (Merchant
fons'kh fofue; LikWV@iQkoZM djkj@MhYl (epZsaV o baVj cSad)] tks fd
and Inter-bank) which are not intended for trading/Merchant
VªsfMax o epZaV gSt osQ fy, çtksM+ ugha fd, tkrs gSa rFkk ;s rqyu i=k Hedge and are outstanding on the Balance Sheet date,
dh frfFk rd cdk;k gksrs gSa] fofue; ykHk ij iqueZwY;kadu çHkko are reverse re-valued at the closing FEDAI spot/forward
dks gVkus osQ fy, isQMkbZ (,iQbZMh,vkbZ) LikWV@iQkoZM dh lekfIr ij rate in order to remove revaluation effect on exchange
fjolZ iqueZwY;kafdr gSA bl rjg osQ iQkoZM fofue; djkj osQ vkRelkr profit. The premium or discount arising at the inception of
such a forward exchange contract is amortized as interest
ls mRi çhfe;e vFkok NwV djkj osQ le;kofèk esa C;kt O;; ;k expense or income over the life of the contract.
vk; osQ :i esa ifj'kksfèkr fd, x, gSA
9.4 Income and expenditure items are accounted for at the
9-4 vk; rFkk O;; dh ensa ysu&nsu dh rkjh• dks çpfyr fons'kh fofue; exchange rate prevailing on the date of transaction.
nj ij ifjofrZr dh tkrh gSaA
Exchange differences arising on the settlement of
ekSfæd enksa osQ fuiVku ij muls fHkÂA njksa ij mRiUu fofue; varj monetary items at rates different from those at which they
ftl ij os 'kq:vkr esa ntZ fd, x, Fks] ml vofèk osQ fy, os mRiUu were initially recorded are recognized as income or as
vk; ;k O;; osQ :i esa ekus tkrs gSaA expense in the period in which they arise.

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Hkkoh eqæk O;kikj esa •qyh fLFkfr osQ fofue; njksa esa ifjorZu osQ dkj.k •krs Gains/Losses on account of changes in exchange rates of
esa ykHk@gkfu nSfud vkèkkj ij fofue; lek'kksèku x`gksa osQ lkFk fuiVk, tkrs open position in currency futures trades are settled with the
exchange clearing house on daily basis and such gains/
gSa vkSj ,sls ykHk@gkfu dks ykHk o gkfu •krs esa fy;k tkrk gS losses are recognized in the Profit and Loss Account.
9-5 fons'k fLFkr 'kk•k,a @ virVh; cSafdax bdkb;ka % 9.5 Offices outside India / Offshore Banking Units:
(i) fons'kh 'kk•k,a vkSj virVh; cSafoaQx ;wfuV osQ ifjpkyuksa dks ^^xSj (i) Operations of foreign branches and off shore
lekdfyr fons'kh ifjpkyuksa¸ esa oxZhÑr fd;k x;k gS vkSj fons'k esa banking unit are classified as "Non-integral foreign
çfrfufèk dk;Zky;ksa osQ ifjpkyuksa dks ^^ lekdfyr fons'kh ifjpkyuksa ¸ operations" and operations of representative offices
osQ :i esa oxhZÑr fd;k x;k gSA abroad are classified as "integral foreign operations".
ii. lekdfyr fons'k ifjpkyuksa osQ fons'kh eqæk ysunsuksa dks vkSj xSj (ii) Foreign currency transactions of integral foreign
lekdfyr fons'kh ifjpkyuksa dks ys•kadu ekud & 11 esa fn, operations and non-integral foreign operations are
accounted for as prescribed by AS-11.
x, fuèkZkj.k osQ vuqlkj fd;k x;k gSA
(iii) Exchange Fluctuation resulting into Profit / loss
iii. xSj lekdfyr ifjpkyuksa osQ ykHk@gkfu dks fofue; ?kV&c<+
of non-integral operations is credited /debited to
çkjf{kr fufèk esa tek@ukes fd;k tkrk gSA Exchange Fluctuation Reserve.

10- vk; ij dj 10. TAXES ON INCOME

vk;dj O;; cSad }kjk fd, x, orZeku dj rFkk vkLFkfxr dj O;; Income tax expense is the aggregate amount of current
tax including Minimum Alternate Tax (MAT), wherever
dh oqQy jkf'k gksrk gSA vk;dj ,DV] 1961 rFkk ,dkmafVax LVSaMMZ applicable and deferred tax expense incurred by the
22 osQ çkoèkkuksa osQ vuqlkj gh orZeku dj O;; rFkk vkLFkfxr dj Bank. The current tax and deferred tax are determined
O;; dh x.kuk gksrh gSA fons'k esa fLFkr dk;Zky;ksa ij Hkqxrku fd, in accordance with the provisions of the Income Tax Act,
x, djksa dks 'kkfey djus osQ ckn vk; ij dj osQ fy, ,dkmafVax 1961 and as per Accounting Standard 22 - Accounting for
Taxes on Income respectively after taking into account
dh tkrh gS tks fd lEcfUèkr {ks=kkfèkdkj osQ dj fu;eksa ij vkèkkfjr taxes paid at the foreign offices, which are based on the
gksrs gSaA tax laws of respective jurisdictions.
MAT credit is recognized as an asset only when and to the
o"kZ osQ nkSjku vkLFkfxr dj vkfLr ;k ns;rkvksa esa ifjorZuks dk extend there is convincing evidence that there will be payment
lek;kstu vkSj vkxs ys tk, xbZ gkfu gksrk gSA vkLFkfxr dj vkfLr of normal income tax during the period specified under the
o ns;rk] orZeku o"kZ osQ fy, ,dkmafVax vk; vkSj dj;ksX; vk; income Tax Act, 1961,Deferred Tax adjustments comprises
osQ chp osQ le; varjky osQ çHkko dks è;ku esa j•rs gq, igpku of changes in the deferred tax assets or liabilities during
the year. Deferred tax assets and liabilities are recognized
dh tkrh gSA vkLFkfxr dj vkfLr o ns;rk dh x.kuk dj dh nj by considering the impact of timing differences between
rFkk dj fu;eksa dk çtksM+] tks fd rqyu i=k frfFk esa vfèkfu;fer taxable income and accounting income for the current year,
;k okLrfod vfèkfu;fer fd;k x;k gks] fd;k tkrk gSA vkLFkfxr and carry forward losses. Deferred tax assets and liabilities
are measured using tax rates and tax laws that have been
dj vkfLr o ns;rk esa ifjorZu dk çHkko ykHk o gkfu •krksa esa
enacted or substantively enacted at the balance sheet date.
fn•kbZ nsrk gSA vkLFkfxr dj vkfLr dks igpkuk tkrk gS rFkk çR;sd The impact of changes in deferred tax assets and liabilities is
fjiksfVZax frfFk ij iqu% vkadk tkrk gS] tks çcUèku dh folEefr ij recognized in the profit and loss account. Deferred tax assets
vkèkkfjr gksrh gS tSls fd mudh çkfIr ;Fkksfpr@okLro esa fuf'pr are recognized and re-assessed at each reporting date, based
upon management’s judgment as to whether their realization
gksA is considered as reasonably/virtually certain.
11- çfr 'ks;j ij vk; 11. Earnings per Share:
cSad dh çfr 'ks;j vkèkkjHkwr vk; fjiksVZ vkbZlh,vkbZ }kjk tkjh ^çfr The Bank reports basic and diluted earnings per share in
accordance with AS 20 -‘Earnings per Share’ issued by the
'ks;j ij vk;* vkSj ,,l 20 osQ vuqlkj gksrh gSA csfld vk; çfr ICAI. Basic Earnings per Share are computed by dividing
'ks;j dh x.kuk o"kZ osQ fy, fo'ks"kdj bfDoVh 'ks;jèkkjdksa dks VSDl the Net Profit after Tax for the year attributable to equity
osQ ckn 'kq¼ ykHk dks o"kZ osQ cdk;k bZfDoVh 'ks;j dh vkSlru la[;k shareholders by the weighted average number of equity
shares outstanding for the year.
ls Hkkx djosQ çkIr dh tkrh gSA
12. Provisions, Contingent Liabilities and Contingent
12- çko/ku] vkdfLed ns;rk;sa rFkk vkdfLed vkfLr;k¡ Assets:
In conformity with AS 29, “Provisions, Contingent
,,,l 29 osQ vuqlkj ^pkVZM ,dkmaVsaM laLFkku }kjk tkjh çkoèkku] Liabilities and Contingent Assets”, issued by the Institute
vkdfLed ns;rk,a rFkk vkdfLed vkfLr;k¡] cSad buosQ çkoèkku dh of Chartered Accountants of India, the Bank recognises
igpku osQoy rHkh djrk gS tc iwoZ ?kVuk osQ ifj.kkeLo#i orZeku provisions only when it has a present obligation as a
result of a past event, and would result in a probable
nkf;Ro gks rFkk ftlosQ ifj.kker% lalkèkuksa dk lEHkkfor cfgxZeu gks outflow of resources embodying economic benefits will
tks nkf;Ro dks fuiVkus osQ fy, vkfFkZd ykHk osQ fy, vko';d gks be required to settle the obligation, and when a reliable
rFkk tc nkf;Ro dh fo'oluh; jkf'k vuqekfur dh tk ldrh gksA estimate of the amount of the obligation can be made.

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forh; fooj.kh esa vkdfLed ns;rkvksa dh igpku ugha gksrh gSA Contingent Assets are not recognised in the financial
statements.
13- cqfy;u VªkatsD'ku % 13 Bullion Transactions:
cSad cqfy;u dk vk;kr djrk gS ftlesa xzkgdksa dks cspus osQ fy, ,d The Bank imports bullion including precious metal bars
djkj ij vkèkkfjr cgqewY; esVy ckj 'kkfey gSA vk;kr cSd Vw cSd on a consignment basis for selling to its customers.
The imports are typically on a back-to-back basis and
ij fo'ks"k #i ls vkèkkfjr gS rFkk xzkgd dks mldk ewY; lIyk;j }kjk are priced to the customer based on price quoted by
vafdr ewY; ij nsuk gksrk gSA bu cqfy;u VªkatsD'kuksa esa cSad 'kqYd the supplier. The Bank earns a fee on such bullion
vftZr djrk gSA 'kqYd dks deh'ku vk; osQ varxZr oxhZÑr fd;k transactions. The fee is classified under commission
income. The Bank also accepts deposits and lends
tkrk gSA cSad xksYM dks tek o ml ij ½.k nsrk gS ftls C;kt
gold, which is treated as deposits/advances as the case
O;;@vk; dh rjg C;kt Hkqxrku ekeys osQ vkèkkj ij DyklhiQkbZM may be with the interest paid / received classified as
tekjkf'k @ mèkkj dh rjg is'kd'k fd;k tkrk gSA interest expense/income.
14 Segment Reporting
14- •aMokj fjiksfVZax
The Bank recognizes the Business segment as the
cSad] vkjchvkbZ fn'kkfunZs'kksa osQ vuqlkj rFkk vkbZlh,vkbZ }kjk tkjh
Primary reporting segment and Geographical segment
,dkmafVax LVSaMMZ 17 dh vuqikyuk esa fctusl •aMksa dh igpku as the Secondary reporting segment, in accordance with
çkFkfed fjiksfVZax •aM rFkk HkkSxksfyd •aM dks lsosQaMjh fjiksfVZax •aM the RBI guidelines and in compliance with the Accounting
osQ #i esa djrk gSA Standard 17 issued by ICAI.

15- 7 vçSy] 2016 dks vkjchvkbZ ifji=k la- FIDD.CO.Plan.BC-23@04- 15 The Bank, in accordance with RBI Circular FIDD.CO.Plan.
09-01@2015&16 osQ vuqlkj cSad] ih,l,ylh dk foØ; ;k Ø; BC.23/ 04.09.01/ 2015-16 dated April 7, 2016, trades in
dj çkFkfedrk {ks=k osQ iksVZiQksfy;ks esa O;kikj djrk gSA bu ysunsu esa Priority Sector portfolio by selling or buying PSLC. There
is no transfer of risks or loan assets in these transactions.
tksf•eksa ;k ½.k vkfLr;ksa dk dksbZ varj.k ugha gSA ih,l,ylh dh
The fee paid for purchase of the PSLC is treated as an
•jhn osQ fy, Hkqxrku fd;k x;k 'kqYd ^O;;*osQ :i esa ekuk tkrk
‘Expense’ and the Fee received from sale of PSLCs is
gS vkSj ih,l,ylh dh fcØh ls çkIr 'kqYd dks ^vU; vk;*osQ :i
treated as ‘Other Income’.
esa ekuk tkrk gSA

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ys•ksa ij fVIif.k;ka NOTES TO ACCOUNTS

1- lekesyu ij fVIif.k;k¡ 1. Note on Amalgamation

Amalgamation of Erstwhile Oriental Bank of

iatkc uS'kuy cSad osQ lkFk iwoZorZh vksfj,aVy cSad vkWiQ dkWelZ
Commerce and Erstwhile United Bank of India with
vkSj ;wukbVsM cSad vkWiQ bafM;k dk lekesyu
Punjab National Bank
d- cSd
a dkjh oaQiuh (miØeksa dk vtZu ,oa varj.k) vfèkfu;e] 1970 (1970 a. In exercise of power conferred by section 9 of the Banking
dk 5) dh èkkjk 9 vkSj cSd a dkjh oaQiuh (miØeksa dk vtZu ,oa varj.k) Companies (Acquisition and Transfer of Undertakings
Act, 1970 (5 of 1970) and section 9 of the Banking
vfèkfu;e] 1980 (1980 dk 40) dh èkkjk 9 }kjk çnÙk 'kfDr dk mitksM+ Companies (Acquisition and Transfer of Undertakings
dj] Hkkjr ljdkj us Hkkjrh; fjtoZ cSd a osQ lkFk ijke'kZ ls] 4 ekpZ 2020 Act, 1980 (40 of 1980), after consultation with the Reserve
dks iatkc uS'kuy cSda osQ lkFk vksfj,aVy cSd
a vkWiQ dkWelZ vkSj ;wukbVsM Bank of India), the Government of India (Gol), Ministry of
Finance, Department of Financial Services issued Gazette
cSd
a vkWiQ bafM;k (vkxs lfEefyr :i ls varj.kdrZk cSd a osQ :i esa
Notification no. CG-DL-E- 04032020-216535 dated March
lanfHkZr) osQ lekesyu dh ;kstuk dks vfèklwfpr fd;k gS (vkxs varfjrh 04, 2020, approving the scheme of Amalgamation of
cSd
a osQ :i esa lanfHkZr)A ;g ;kstuk 01 vçSy] 2020 dks ykxw gksxhA erstwhile Oriental Bank of Commerce and erstwhile United
Bank of India (collectively referred to as Transferor Banks)
;kstuk osQ 'kq: gksus ij] varj.kdrZk cSadksa osQ miØe] varfjrh cSad into Punjab National Bank (hereinafter referred to as
esa varfjr rFkk fufgr gks tk,axsA varj.kdrZk cSadksa osQ miØeksa esa Transferee Bank) on March 04, 2020. This scheme came
lHkh O;olk;] vkfLr;k¡ (ewrZ vkSj vewrZ] py vkSj vpy lfgr)] into force on the April 01, 2020.
nsunkfj;ka orZeku ;k vkdfLed fjtoZ rFkk vfèk'ks"k vkSj vU; lHkh On the commencement of this scheme, the undertakings
vfèkdkjksa vkSj fgrksa dks 'kkfey le>k tk,xk] tks varj.kdrZk dh bu of the Transferor Banks stand transferred to the Transferee
Bank. Undertakings of the transferor banks are deemed to
miØeksa ls lacafèkr ,slh laifÙk ls mRi gq, gSa tks bl ;kstuk osQ include all business, assets (including tangible and intangible,
'kq: gksus ls Bhd igys Hkkjr osQ Hkhrj ;k ckgj varj.kdrkZ cSadksa osQ movable and immovable), liabilities, reserves & surplus and
LokfeÙo] dCts] vfèkdkj ;k fu;a=k.k esa FksA all other rights and interests arising out of such property of
the Transferor Banks in relation to the undertakings as were
•- lacfa èkr ys•k&ijh{kk lfefr;ksa dh vuq'ka"kk] lacfa èkr cSda ksa dks tkjh dh immediately before the commencement of scheme, in the
ownership, possession, power or control of the Transferor
xbZ la;Dq r ewY;kadu fjiksVZ vkSj fu"i{k er dks è;ku esa j•us osQ ckn]
Banks within or outside India.
lacfa èkr cSda ksa osQ cksMZ us 'ks;j fofue; vuqikr (loZFkk le:i jSfa oaQx
b. After taking into consideration the recommendation of the
vkSj muls tqMs+ vfèkdkj varfjrh cSd a osQ ml le; osQ ekStnw k bfDoVh
respective Audit Committees, Joint Valuation Report and
'ks;jksa osQ leku gksxa s ftlesa ykHkka'k] ;fn dksbZ gks] 'kkfey gksxk ftl the fairness opinion issued to the respective banks, the
osQ lacèa k esa ?kks"k.kk varfjrh cSda }kjk bl ;kstuk osQ çkjaHk gksus ij ;k Boards of the respective banks had approved the Share
mlosQ ckn dh tk ldrh gS) fuEukuqlkj vuqeksfnr fd;k gS% Exchange Ratio (ranking pari passu in all respects and shall
have the same rights attached to them as the then existing
equity shares of the Transferee Bank, including, in respect of
(i) vksfj;aVy cSad vkWiQ dkWelZ osQ 10 #i;s çR;sd osQ 1000
dividends, if any, that declared by the Transferee Bank, on or
bfDoVh 'ks;jksa osQ fy, iatkc uS'kuy cSad osQ çR;sd 2 #i;s after the commencement of this scheme) as under:-
osQ 1150 bfDoVh 'ks;jA (i) 1150 Equity Shares of Rs . 2 each of Punjab
National Bank for every 1000 equity shares of Rs.
(ii) ;wukbVsM cSad vkWiQ bafM;k osQ 10 #i;s osQ çR;sd osQ 1000 10 each of Oriental Bank of Commerce .
bfDoVh 'ks;jksa osQ fy, iatkc uS'kuy cSad osQ 2 #i;s çR;sd (ii) 121 Equity shares of Rs. 2 each of Punjab National
osQ 121 bfDoVh 'ks;jA Bank for every 1000 equity shares of Rs. 10 each
of United Bank of India .
x- bfDoVh 'ks;jksa osQ va'k dh ik=krk osQ lacaèk esa] çfriQy dk Hkqxrku
udn esa fd;k tk,xkA c. In respect of entitlements to fraction of equity shares, the
consideration has been paid in cash.
?k- ,,l 14 osQ iSjk 24 osQ vuqlkj çdVhdj.k & ¶lekesyu osQ fy,
d. Disclosure as per para 24 of AS 14 – “Accounting for
ys•kadu¸ fuEukuqlkj gS% Amalgamations” is as under:
i) lekesfyr oaQifu;ksa vFkZkr bZ&vkschlh vkSj bZ&;w,uvkbZ osQ i. The general nature of business of the amalgamating
dkjksckj dh lkekU; çÑfr iatkc uS'kuy cSad osQ dkjksckj companies i.e. e-OBC and e-UNI is same as that of
vFkZkr cSafoaQx_ dh rjg gh gS _ the business of Punjab National Bank i.e Banking;

ii) ys•kadu mís';ksa osQ fy, lekesyu dh çHkkoh frfFk ii. Effective date of amalgamation for accounting
purposes is 01-04-2020
01&04&2020 gS
iii. The method of accounting used to reflect the
iii) lekesyu dks çfrfcafcr djus osQ fy, mi;ksx dh tkus okyh amalgamation:
ys•kadu dh fofèk%

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lekesyu dk ys•k&tks•k ,,l&14 dh ¶iwfyax vkWiQ baVjsLV¶ i¼fr The amalgamation has been accounted under the
osQ rgr Hkkjrh; pkVZMZ ,dkmaVsaV~l vkWiQ bafM;k }kjk ¶,dkmafVax iQkWj “pooling of interest” method of AS-14 issued by the
Institute of Chartered Accountants of India on “Accounting
vesYxes'ku¶ ij tkjh fd;k x;k gS] vkSj cSad osQ lkFk 01 vçSy 2020 for Amalgamations”, and as per the approved Scheme
ls çHkkoh iwoZorZh vksfj,aVy cSad vkWiQ dkWelZ vkSj iwoZorZh ;wukbVsM of Amalgamation to record amalgamation of erstwhile
cSad vkWiQ bafM;k osQ lekesyu dks fjdkWMZ djus osQ fy, LohÑr Oriental Bank of Commerce and erstwhile United Bank of
;kstuk osQ vuqlkj fd;k x;k gSA India with the Bank w.e.f. April 01, 2020.

lHkh vkfLr;ka vkSj ns;rk,a (vkdfLed nsunkfj;ksa lfgr)] gLrkarj.kdrZk All assets and liabilities (including contingent liabilities),
duties and obligations of transferor Bank have been be
cSd
a osQ drZO;ksa vkSj nkf;Roksa dks varfjrh cSd
a osQ •krs dh cgh esa recorded in the books of account of Transferee bank at
mudh ekStnw k ogu jkf'k;ksa ij vkSj mlh :i esa 01 vçSy] 2020 dks] their existing carrying amounts and in the same form as on
lek;kstu osQ vykok ,,l&14 osQ rgr vko';d ys•k uhfr;ksa dh April 01, 2020, except for adjustments to bring uniformity
of accounting policies as required under AS-14.
,d:irk ykus osQ fy, ntZ fd;k x;k gSA
lekesyu ij yh xbZ 'kq¼ vkfLr bl çdkj gS% The net assets taken over on amalgamation are as under:
Rs. in crores
vfèkxzghr vkfLr;ksa dk bZ&vkschlh bZ&;w,uvkbZ tksM+ Details of
fooj.k Assets taken e-OBC e-UNI Total
over
vkjchvkbZ osQ ikl udn 10]432-37 4]852-96 15]285-33 Cash and
vkSj tek 'ks"k Balances with 10,432.37 4,852.96 15,285.33
cSadksa osQ ikl tek 'ks"k RBI
vkSj dkWy vkSj 'kkWVZ uksfVl 5]713-92 8]724-68 14]438-60 Balance with
ij jkf'k banks and
5,713.92 8,724.68 14,438.60
Money at Call
fuos'k 72]938-99 58]636-92 131]575-91 and Short Notice
vfxze 157]888-39 67]330-21 225]218-60 Investments 72,938.99 58,636.92 131,575.91
Advances 157,888.39 67,330.21 225,218.60
vpy vkfLr;ka 2]443-05 1]418-49 3]861-54 Fixed Assets 2,443.05 1,418.49 3,861.54
vU; vkfLr;ka 18]763-90 11]839-09 30]602-99 Other Assets 18,763.90 11,839.09 30,602.99
Total Assets (A) 268,180.62 152,802.35 420,982.97
oqQy vkfLr (d) 268]180-62 152]802-35 420]982-97
Liabilities taken
yh xbZ ns;rk,a over
Reserves and
vkjf{kr fufèk;ka vkSj Surplus
15,168.88 -2,160.70 13,008.18
15]168-88 &2]160-70 13]008-18
vfèk'ks"k Deposits 230,108.22 137,614.60 367,722.82
tekjkf'k;ka 230]108-22 137]614-60 367]722-82 Borrowings 14,016.31 2,270.09 16,286.40
mèkkj 14]016-31 2]270-09 16]286-40 Other Liabilities
7,675.18 6,233.70 13,908.88
and Provisions
vU; ns;rk,a vkSj çkoèkku 7]675-18 6]233-70 13]908-88 Total Liabilities
266,968.59 143,957.69 410,926.28
(B)
ns;rkvksa dk tksM+ (ch) 266]968-59 143]957-69 410]926-28
Net Assets
vfèkx`fgr fuoy vkfLr;ka taken over C = 1,212.03 8,844.66 10,056.69
(A-B)
lh ¾ (,&ch) 1]212-03 8]844-66 10]056-69
Less :
?kVk,a % (D)
(Mh) #i;s 2 osQ vafdr 2,67,30,63,327
ewY; osQ 2]67]30]63]327 shares of face
'ks;j çR;sd ih,uch 315-14 219-47 534-61 value of Rs. 2 315.14 219.47 534.61
}kjk izfriQy osQ :i esa tkjh each issued
fd;k x;k by PNB as
consideration
(bZ) 'ks;jksa dh vkaf'kd (E) Cash in lieu
ik=krk osQ cnys udn 0-26 0-24 0-50 of fractional
0.26 0.24 0.50
entitlement of
shares
(,iQ) lek;kstu ('kq#vkrh (F) Adjustments
cSysal 'khV osQ vuqlkj 'ks"k 253-29 (Residual
harmonization
lkeatL; çHkko) 253.29
impacts as per
varj varfjr opening Balance
9]268-29 Sheet)
,iQ ¾ (lh&(Mh$bZ$,iQ)) Difference
transferred 9,268.29
F = (C-(D+E+F))

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rnuqlkj] lekesyu djus okys cSadksa dh fuoy vkfLr;ksa vkSj lekesyd Accordingly, the difference of Rs.9,268.29 Crore (net-off
cSadksa osQ 'ks;jèkkjdksa dks tkjh fd, x, 'ks;jksa dh jkf'k osQ chp adjustments) between the net assets of amalgamating
banks and the amount of shares issued to shareholders
9]268-29 djksM+ #i;s (lek;kstu dks ?kVkdj) osQ varj dks lekesyu of the amalgamating banks has been recognized as
lek;kstu vkjf{kr fufèk osQ :i esa ekU;rk nh xbZ gSA Amalgamation Adjustment Reserve.
Standalone Financial Statement for the year ended 31
31 ekpZ 2021 dks lekIr o"kZ osQ fy, LVSaMvyksu foÙkh; fooj.k esa
March 2021 includes operations of erstwhile Oriental Bank
iwoZorhZ vksfj,aVy cSad vkWiQ dkWelZ vkSj iwoZorhZ ;wukbVsM cSad vkWiQ of Commerce and erstwhile United Bank of India which
bafM;k osQ ysunsu 'kkfey gSa] ftudk cSad osQ lkFk 1 vçSy 2020 dks are amalgamated with the Bank w.e.f. 1 April 2020 and
hence the figures for year ended 31 March 2021 are not
foy; dj fn;k x;k gS vkSj blfy, 31 ekpZ 2021 dks lekIr o"kZ comparable with corresponding year ended 31 March
osQ vkadM+s 31 ekpZ 2020 dks lekIr o"kZ osQ lkFk rqyuh; ugha gSaA 2020.

2-1 lesfdr foÙkh; foojf.k;k¡ rS;kj djrs le; 5 vuq"kaxh] 15 lg;ksxh 2.1. The 5 Subsidiaries and 15 Associates (which along with
Punjab National Bank, the parent, constitute the Group)
(tks ewy iatkc uS'kuy cSad osQ lkFk] lewg dk xBu djrs gSa)] ij are considered in the preparation of the consolidated
fopkj fd;k x;k gS] tks fuEukuqlkj gSa % financial statements are as under:

ns'k dk uke fuEufyf•r frfFk;ksa dks èkkfjr In % Voting power held

vuq"kaxh oaQiuh erkfèkdkj dk çfr'kr Sl.
Name of the Country of
as at
Ø-la- tgk¡ dEiuh Subsidiary incorporation
dk uke No.
fuxfer gS Company
31-03-2021 31-03-2020
31.03.2021 31.03.2020
1- ih,uch fxYVl Hkkjr 74-07 74-07
1. PNB Gilts Limited$# India 74.07 74.07
fyfeVsM$#
2- iatkc uS'kuy ;wukbZVsM foaQxMe 100-00 100-00 2. Punjab National United 100.00 100.00
cSad (baVjuS'kuy) Bank (International) Kingdom
fyfeVsM ;wosQ$ Ltd.UK $

3. PNB Investment India 100.00 100.00

3- ih,uch buosLVesaV Hkkjr 100-00 100-00 Services Ltd.$
lfoZlst fyfeVsM$
4- Mªd ih,uch cSad HkwVku 51-00 51-00 4. Druk PNB Bank Bhutan 51.00 51.00
fy- HkwVku Ltd. Bhutan
5- ih,uch dkM~lZ ,aM Hkkjr 100-00 &
lfoZflt fy.$& 5. PNB Cards and India 100.00
Services Ltd$&
$ih,uch lewg osQ lesfdr foÙkh; fooj.k rS;kj djrs le;
xSj&ys•kijhf{kr foÙkh; vkadM+ksa dks fy;k x;k gSA $Un-Audited Financials have been taken while preparing
consolidated financial statements of PNB group.
#dEifu;ksa dh foÙkh; foojf.k;k¡] dEiuh vfèkfu;e] 2013 osQ vUrxZr #The financial statements of the company is subject to
Hkkjr osQ fu;U=kd ,oa egkys•kijh{kd }kjk vuqiwjd ys•k&ijh{kk iwjh Supplementary Audit by the Comptroller & Audit General
gksus vkSj mudh fjiksVZ dh çkfIr osQ vèkhu gSaA of India, under the Companies Act, 2013 and receipt of
their report.
&16-03-2021 dks 'kkfey fd;k x;kA 06-04-2021 dks iw¡th nh xbZA & Incorporated on 16.03.2021. The Capital was infused on
06.04.2021
2-2- lesfdr foÙkh; foojf.k;ksa esa fuEufyf•r lg;ksxh laLFkkvksa ij
2.2. Associates considered in consolidated financial
fopkj fd;k x;k gS % (% esa ) statements are as under: (in %)
Ø- lg;ksxh laLFkk ns'k dk uke fuEufyf•r frfFk dks LokfeRo Proportion
la- tgk¡ dEiuh çfr'kr dk vuqikr Country of of ownership
Sl.
fuxfer gS Associates incorpora- percentage as at
No.
tion
31-03-2021 31-03-2020 31.03.2021 31.03.2020
1 nf{k.k fcgkj xzkeh.k Hkkjr 35-00 35-00 1. Dakshin Bihar Gramin
cSad iVuk India 35.00 35.00
Bank,Patna$
2- loZ gfj;k.kk Hkkjr 35-00 35-00 2. Sarva Haryana
xzkeh.k cSad] jksgrd$ Gramin Bank, India 35.00 35.00
3- fgekpy xzkeh.k cSad] Hkkjr 35-00 35-00 Rohtak$
eaMh$ 3. Himachal Pradesh
India 35.00 35.00
Gramin Bank, Mandi$
4- iatkc xzkeh.k cSad] Hkkjr 35-00 35-00
4. Punjab Gramin Bank,
diwjFkyk$ India 35.00 35.00
Kapurthala$

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 Annual Report

Ø- lg;ksxh laLFkk ns'k dk uke fuEufyf•r frfFk dks LokfeRo Proportion

la- tgk¡ dEiuh çfr'kr dk vuqikr Country of of ownership
Sl.
Associates incorpora- percentage as at
fuxfer gS No.
tion
31.03.2021 31.03.2020
31-03-2021 31-03-2020
5. Prathama UP Gramin
5- çFke ;wih xzkeh.k cSad] Hkkjr 35-00 35-00 India 35.00 35.00
Bank, Moradabad$
eqjknkckn$
6. Assam Gramin Vikas
6- vle xzkeh.k fodkl Hkkjr 35-00 35.00 India 35.00 35.00
Bank, Guwahati$
cSad] xqokgkVh$ 7. Bangiya Gramin
7- cafx;k xzkeh.k fodkl Hkkjr 35-00 35-00 Vikas Bank, West India 35.00 35.00
csad] if'pe caxky$ Bengal$
8. Manipur Rural Bank,
8- ef.kiqj xzkeh.k cSad] Hkkjr 35-00 35-00 India 35.00 35.00
Imphal$
bEiQky$
9. Tripura Gramin Bank,
9- f=kiqjk xzkeh.k cSad] Hkkjr 35-00 35-00 India 35.00 35.00
Agartala$
vxjryk$ 10. PNB Metlife India
10- ih,uch esVykbiQ bafM;k Hkkjr 35-00 30-00 Insurance Company India 30.00 30.00
Ltd @
ba';ksjsal oaQiuh fy-
11. JSC (Tengri Bank),
11- ts,llh (Vsaxjh cSad)] dt+kf•Lkrku 41-64 41-64 Almaty, Kazakhstan$ Kazakhstan 41.64 41.64
,YekVh] dt+kf•Lrku$ ^
12- ih,uch gkmaflax iQkbZusal Hkkjr 32-64 32-65 12. PNB Housing Finance
India 32.64 32.65
fyfeVsM Limited$
13.
13- osQujk ,p,lchlh Hkkjr 23-00 0-00 Canara HSBC
vksfj,aVy cSad vkWiQ Oriental Bank of
India 23.00 0.00
dkWelZ ykbiQ ba';ksjsal Commerce Life
Insurance Co. Ltd. #
oaQ-fy.#
14- bafM;k ,l,ebZ ,lsV Hkkjr 20-90 9-00 14. India SME Asset
Reconstruction Co. India 20.90 9.00
fjoaQLVªd'ku oaQ-fy- Ltd.$*
15- ,ojsLV cSad fyfeVsM$** usiky 20-03 20-03 15.
Everest Bank Ltd.$ ** Nepal 20.03 20.03

@ ih,uch us czkaM bfDoVh osQ :i esa #700-48@& ij fopkj djrs $Un-Audited Financials have been taken while preparing
gq, ih,uch esVykbiQ bafM;k ba';ksjsal oaQiuh fyfeVsM esa 30» dh consolidated financial statements of PNB group.
Hkkxhnkjh dk vfèkxzg.k fd;k gSA @PNB has acquired 30% stake in PNB MetLife India
Insurance Company Ltd at consideration of Rs. 700.48 as
$ih,uch lewg osQ lesfdr foÙkh; fooj.k rS;kj djrs le; xSj
brand equity.
ys•k&ijhf{kr foÙk fy;k x;k gSA
^AFR revoked license of JSC Tengri Bank w.e.f.
^,,iQvkj us ts,llh Vsaxjh cSad dk ykblsal 18-09-2020 ls jí dj
18.09.2020. Temporary Administrator has filed law suit for
fn;kA vLFkk;h ç'kkld us 28 flracj 2020 dks ts,llh Vsaxjh cSad liquidation process of JSC Tengri Bank on 28th September
dh ifjlekiu çfØ;k osQ fy, eqdnek nk;j fd;k gSA 15-02-2021 2020. On 15.02.2021, the decision on liquidation of JSC
dks] vihy U;k;ky; }kjk ts,llh Vsaxjh cSad osQ ifjlekiu ij fu.kZ; Tengri Bank came into force by the Appeal Court. On
ykxw gqvkA 19-02-2021 dks] Vsaxjh cSad osQ ifjlekiu vk;ksx us cSad 19.02.2021, the Liquidation commission of Tengri Bank
osQ ifjlekiu dh tkudkjh çdkf'kr dhA published information of liquidation of the Bank.

#lekesyu osQ ckn] 01-04-2020 ls osQujk ,p,lchlh vksfj,aVy cSad #After amalgamation, Canara HSBC Oriental Bank of
Commerce Life Insurance Co. Ltd become an associate of
vkWiQ dkWelZ ykbiQ ba';ksjsal oaQiuh fyfeVsM] ih,uch osQ lg;ksxh
PNB w.e.f. 01.04.2020.
cu x, gSaA
*Earlier PNB 1.0, e-OBC and e-UNI has investment of
*iwoZorZh ih,uch 1-0] bZ&vkschlh vkSj bZ&;w,uvkbZ us bafM;k ,l,ebZ 9%, 1.90% and 10% respectively in India SME Asset
,lsV fjoaQLVªD'ku oaQiuh fyfeVsM (vkbZ,l,vkjlh) esa Øe'k% 9»] Reconstruction Co. Ltd (ISARC). Post-merger, ISARC has
1-90» vkSj 10» dk fuos'k fd;k FkkA foy; osQ ckn] 01-04-2020 been classified as an associate of PNB w.e.f. 01.04.2020.
ls vkbZ,l,vkjlh dks ih,uch osQ ,d lg;ksxh osQ :i esa oxZhÑr PNB 2.0 is having shareholding of 20.90% as on date.
fd;k x;k gSA orZeku esa ih,uch 2-0 dh 20-90» dh 'ks;jèkkfjrk gSA
**Everest Bank Ltd. follows accounting year different from
**,ojsLV cSad fyfeVsM dk ys•kadu o"kZ gekjs cSad ls fHk gSA that of the Parent.

316
 Annual Report

3-1 iw¡th vkjf{kr fufèk/lk• dk fooj.k fuEufyf•r gS %& 3.1 The break-up of Capital Reserve/Goodwill is as
follows: -
(#- djksM+ esa) (Amount in Rs Crore)
fooj.k 31-03-2021 31-03-2020 Particulars 31.03.2021 31.03.2020
lk• 0-24 0-24 Goodwill 0.24 0.24
vkjf{kr iw¡th 74-45 66-77 Capital Reserves 74.45 66.77
lk• ('kq¼) 0-00 0-00 Goodwill (Net) 0.00 0.00
lesdu ij vkjf{kr iw¡th 74-21 66-53 Capital Reserve on 74.21 66.53
Consolidation
3-2 Vh;j&A vkSj Vh;j&AA iw¡th osQ :i esa tqVk, x, csfe;knh caèki=k@
3.2 Perpetual bonds/sub-ordinated debt raised as Tier I
xkS.k mèkkj%
and Tier II Capital:
(#- djksM+ esa)
(Amount in Rs Crore)
fooj.k 31-03-2021 31-03-2020
Particulars 31.03.2021 31.03.2020
o"kZ osQ nkSjku yksvj Vh;j&AA iw¡th
Amount of sub-ordinated 3994.00 1500.00
osQ :i esa tqVkbZ xbZ xkS.k ½.k 3994-00 1500-00 debt raised as Lower Tier-II
dh jkf'k Capital during the period
o"kZ osQ nkSjku vij Vh;j&AA iwt ¡ h osQ Amount of sub-ordinated 0.00 0.00
0-00 0-00 debt raised as Upper Tier-II
:i esa tqVkbZ xbZ xkS.k ½.k dh jkf'k
Capital during the period
o"kZ osQ nkSjku Vh;j&A iwt
¡ h osQ :i esa
0-00 0-00 Amount of perpetual bonds 0.00 0.00
tqVk, x, csfe;knh caèki=kksa dh jkf'k
raised as Tier-I Capital
during the period
3-3 lewg dh iw¡th i;ZkIrrk vuqikr (csly&III osQ vuqlkj)
3.3 The capital adequacy ratio (as per Basel III) of the bank
fuEufyf•r gS % group is as under:
fooj.k 31-03-2021 31-03-2020
Particulars 31.03.2021 31.03.2020
lkekU; bfDoVh Vh;jA iwta h vuqikr 10-89% 10-98%
(») (cslyAAA) (») Common equity Tier 1 10.89% 10.98%
Capital ratio (%)
Vh;j&1 iwt
a h vuqikr (») (cslyAAA) 11-80% 12-23%
(») Tier 1 Capital ratio (%) 11.80% 12.23%
Vh;j&2 iwt
a h vuqikr (») (cslyAAA) 2-84% 2-27%
Tier 2 Capital ratio (%) 2.84% 2.27%
(») Total Capital ratio 14.64% 14.50%
oqQy iwt
a h vuqikr (lhvkj,vkj) 14-64% 14-50% (CRAR) (%)
(») (cslyAAA) (»)
RBI vide circular no. DBR.No.BP.BC.83/21.06.201/2015-
vkjchvkbZ us vius ifji=k la- DBR.No.BP.BC-83@21-06-201 16 dated 1st March, 2016 has given discretion to banks
2015&16 fnukad 1 ekpZ] 2016 osQ ekè;e ls lhbZVh&1 iwath vuqikr to consider Revaluation Reserve, Foreign Currency
osQ :i esa iwath i;ZkIrrk dh x.kuk osQ mís'; ls cSadksa dks vkjf{kr Translation Reserve and Deferred Tax Asset for purpose
of computation of Capital Adequacy as CET-1 capital
fufèk osQ iqueZwY;u] fons'kh eqæk Vªkalys'ku fjtoZ vkSj vkLFkfxr dj ratio. The Bank has exercised the option in the above
vkfLr;ksa ij fopkj djus osQ fy, foosdkfèkdkj fn;k gSA cSad us computation.
mijksDr x.kuk esa bl fodYi dk ç;ksx fd;k gSA
4. Disclosures required by Accounting Standards
4- ys•k ekudksa }kjk visf{kr çdVhdj.k
4.1 Accounting Standard - 5 Net Profit or Loss for the
4-1 ys•k ekud&5 vofèk osQ fy, 'kq¼ ykHk ;k gkfu] iwoZ vofèk period, Prior Period items and Change in Accounting
ensa vkSj ys•kadu uhfr esa ifjorZu Policy.

31 ekpZ] 2021 dks lekIr o"kZ osQ fy, foÙkh; ifj.kkeksa dks ys•kadu The financial results for the year ended March 31, 2021
have been prepared following the Accounting Policies
uhfr;ksa vkSj dk;Zç.kkfy;ksa dk ikyu djrs gq, rS;kj fd;k x;k gS] tSlk
and practices as those followed in the annual financial
fd 31 ekpZ] 2020 dks lekIr o"kZ osQ fy, ,uih, •krksa esa olwyh osQ statements for the year ended March 31, 2020, except
fofu;ksx dks NksMd + j] okf"kZd foÙkh; fooj.kksa esa ikyu fd;k x;k gSA appropriation of recoveries in NPA accounts.
31 ekpZ] 2020 osQ ckn] cSad us viuh ,uih, •krksa esa olwyh osQ After March 31, 2020, the Bank has changed its accounting
fofu;ksx osQ fy, viuh ys•k uhfr dks olwyh osQ fofu;ksx dh policy for appropriation of recovery in NPA accounts from
iwoZorhZ uhfr ftlesa igys izHkkjksa ds fo#¼ olwyh fiQj ewy vfxze the earlier policy of appropriating recovery first against

317
 Annual Report

jkf'k rFkk ntZ@vekU; vk; fofu;ksftr dh tkrh Fkh] dks ubZ uhfr charges recorded then principal advance amount and
ls çfrLFkkfir dj fn;k gS ftlesa igys izHkkjksa ds fo#¼ olwyh fiQj balance towards recorded/ derecognized income, to the new
policy of appropriation of recovery first against the charges
ewy ds fo#¼ ntZ C;kt@vekU; C;kt rFkk 'ks"k jkf'k fofu;ksftr recorded, followed by recorded interest/derecognized
dh tk;sxhA interest and balance against the principal. This change in
accounting policy has resulted in increase in profit before
4-2 ys•k ekud 6 % ewY;ßkl ys•kadu tax by Rs.611.97Crore for year ended March 31, 2021.

o"kZ esa vkfLr;ksa osQ çR;sd oxZ osQ fy, fd, x, ewY;ßkl dk 4.2 AS 6 - Depreciation accounting
C;kSjk Break-up of total depreciation for the year for each class of
assets
(#- djksM+ esa)
(Amount in Rs Crore)
fooj.k (vkfLr Js.kh) 31-03-2021 31-03-2020 Particulars (Class of Assets) 31.03.2021 31.03.2020
ifjlj 159-07 95-67 Premises 159.07 95.67
vU; vpy vkfLr;ka 673-35 428-35 Other fixed assets 673.35 428.35

iV~Vs ij vkfLr;ka 0-01 0-01 Leased assets 0.01 0.01

dEI;wVj lkWÝVos;j 149-80 90-41 Computer software 149.80 90.41

Total 982.23 614.44
tksM+ 982-23 614-44
4.3 AS 9 - Revenue Recognition
4-3 ys•k ekud 9 % jktLo igpku
ftl vk; dks olwyh osQ vkèkkj ij ys•kafdr fd;k x;k gS mls The income which has been accounted for on realization
basis is not considered to be material.
egRoiw.kZ ugha ekuk x;k gSA
4.4 AS 11- Changes in Foreign Exchange rates:
4-3 ys•k ekud 11 fons'kh fofue; njksa esa ifjorZu %
Movement of Exchange Fluctuation Reserve
fofue; ?kV&c<+ vkjf{kr fufèk dk lapyu %
(Amount in Rs Crore)
(#- djksM+ esa)
Particulars 31.03.2021 31.03.2020
fooj.k 31-03-2021 31-03-2020
Opening Balance 823.79 665.57
çkjafHkd 'ks"k 823-79 665-57
o"kZ osQ nkSjku tksM+ 118-55 318-90 Addition during the year 118.55 318.90

o"kZ osQ nkSjku ?kVk 25-29 7-58 Deduction during the year 25.29 7.58

vafre 'ks"k 917-05 976-89 Closing Balance 917.05 976.89

318
 Annual Report

4-5 ys•k ekud 15 (la'kksfèkr) & deZpkjh ykHk (ewy dEiuh)%

ys•k ekud & 15 (la'kksfèkr) osQ vuqlkj çdVhdj.k
ys•kadu uhfr osQ vuq:i rFkk ys•k ekud & 15 (la'kksfèkr) osQ vuqlkj lsok;kstu osQ ykHkksa dh laf{kIr fLFkfr fuEukuqlkj gS%
    ifjHkkf"kr ykHk ;kstuk
rkfydk I. & çèkku chekafdd ekU;rk rFkk bu ekU;rkvksa dk vkèkkj
chekafdd ekU;rk isa'ku minku NqV~Vh udnhdj.k
31-03-2021 31-03-2020 31-03-2021 31-03-2020 31-03-2021 31-03-2020
cV~Vk nj 6.85% 6.90% 6.55% 6.45% 6.55% 6.45%
;kstukxr vkfLr;ksa ij laHkkfor 6.85% 6.90% 6.55% 6.45% ykxw ugha ykxw ugha
çfrykHk
osru esa o`f¼ dh nj - - 6.00% 5.99% 6.00% 5.99%
egaxkbZ jkgr dh o`f¼ nj 5.80% 5.80% - - - -
iyk;u nj 1.00% 1.00% 1.00% 1.00% 1.00% 1.00%
rkfydk II. nkf;Roksa osQ orZeku ewY; esa ifjorZu
(lHkh jkf'k djksM+ esa)
isa'ku minku NqV~Vh udnhdj.k
31-03-2021 31-03-2020 31-03-2021 31-03-2020 31-03-2021 31-03-2020
vofèk osQ 'kq:vkr esa
;kstukxr vfLr;ksa dk 29043.14 27,743.93 3229.08 3,282.54 1944.29 1,844.42
mfpr ewY;
iwoZorZh vkschlh vkSj
tksM+sa 16605.01 - 1601.39 - 1142.62 -
;w,uvkbZ dk ihohvks
tksM+sa C;kt ykxr 3043.60 2,111.94 274.85 200.56 199.11 130.03
tksM+sa pkyw lsok ykxr 508.01 286.78 252.96 162.25 212.19 125.12
tksM+sa iwoZ lsok ykxr - -  - - - - 
?kVk,a çnÙk ykHk (2979.81) (1,743.64) (697.05) (561.16) (646.57) (352.35)
;kstukxr vfLr;ksa ij
(,) chekafdd gkfu@(ykHk) 135.40 644.13 (262.45) 144.89 594.39 197.07
(feyku vkadM+sa)
vofèk osQ var esa
46355.35 29,043.14 4398.78 3229.08 3446.03 1944.29
nkf;Roksa dk orZeku ewY;
rkfydk III. ;kstukxr vkfLr;ksa osQ mfpr ewY; esa ifjorZu
isa'ku minku NqV~Vh udnhdj.k
31-03-2021 31-03-2020 31-03-2021 31-03-2020 31-03-2021* 31-03-2020
vofèk osQ 'kq:vkr esa
;kstukxr vkfLr;ksa dk 29011.95 27,472.21 3118.63 3,085.70 -
-
mfpr ewY;
iwoZorhZ vkschlh vkSj
tksM+sa 13296.92 - 1409.10 - 141.89 -
;w,uvkbZ dk mfpr ewY;
;kstukxr vkfLr;ksa ij
tksM+sa 2813.19 2,090.75 263.49 192.41 9.36
laHkkfor çfrykHk -
tksM+sa cSad }kjk va'knku 4937.20 856.96 440.24 339.24 2944.68 352.35
?kVk,a çnÙk ykHk (2979.81) (1,743.64) (697.05) (561.16) (363.48) (352.35)
nkf;Roksa ij chekafdd gkfu@
(ch) (347.66) 335.67 (32.33) 62.44 47.16
(ykHk) (feyku vkadMs)+ -
vofèk osQ var esa
;kstukxr vkfLr;ksa dk 46731.79 29,011.95 4502.08 3118.63 2779.62
-
mfpr ewY;

319
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4.5 AS 15 (Revised) – Employees Benefits (Parent Company):

DISCLOSURE IN ACCORDANCE WITH AS-15 (R): 
In line with the accounting policy and as per the Accounting Standard – 15(R), the summarized position of employment benefits is as
under:
A.    Defined benefit Plans
TABLE I - Principal Actuarial Assumptions and the basis of these assumptions

Actuarial PENSION GRATUITY LEAVE ENCASHMENT

Assumptions 31.03.2021 31.03.2020 31.03.2021 31.03.2020 31.03.2021 31.03.2020
Discount Rate 6.85% 6.90% 6.55% 6.45% 6.55% 6.45%
Expected Return on Plan Assets 6.85% 6.90% 6.55% 6.45% NA NA
Rate of Escalation In salary - - 6.00% 5.99% 6.00% 5.99%
Dearness Relief Escalation Rate 5.80% 5.80% - - - -
Attrition Rate 1.00% 1.00% 1.00% 1.00% 1.00% 1.00%
TABLE II - Changes in Present value of the obligation
(ALL AMOUNTS IN CRORES)

PENSION GRATUITY LEAVE ENCASHMENT

31.03.2021 31.03.2020 31.03.2021 31.03.2020 31.03.2021 31.03.2020
Present value of
Obligation at the 29043.14 27,743.93 3229.08 3,282.54 1944.29 1,844.42
beginning of period
PVO of erstwhile
Add 16605.01 - 1601.39 - 1142.62 -
OBC & UNI
Add: Interest Cost 3043.60 2,111.94 274.85 200.56 199.11 130.03
Add: Current Service Cost 508.01 286.78 252.96 162.25 212.19 125.12
Add: Past Service Cost - -  - - - - 
Less: Benefits paid (2979.81) (1,743.64) (697.05) (561.16) (646.57) (352.35)
Actuarial loss /
(A) (gain) on obligations 135.40 644.13 (262.45) 144.89 594.39 197.07
(Balancing Figure)
Present value of
Obligation as at the 46355.35 29,043.14 4398.78 3229.08 3446.03 1944.29
end of the period
TABLE III - Changes in the FV of the Plan Assets

PENSION GRATUITY LEAVE ENCASHMENT

31.03.2021 31.03.2020 31.03.2021 31.03.2020 31.03.2021 * 31.03.2020
FAIR value of Plan
Assets, at the 29011.95 27,472.21 3118.63 3,085.70 -
-
beginning of period
Fair value of
Add 13296.92 - 1409.10 - 141.89 -
erstwhile OBC & UNI
Expected return on
Add: 2813.19 2,090.75 263.49 192.41 9.36
Plan assets -
Contributions by
Add: 4937.20 856.96 440.24 339.24 2944.68 352.35
Bank
Less: Benefits Paid (2979.81) (1,743.64) (697.05) (561.16) (363.48) (352.35)
Actuarial (loss) /
(B) gain on Plan Assets (347.66) 335.67 (32.33) 62.44 47.16
-
(Balancing Figure)
FAIR value of Plan
Assets as at the 46731.79 29,011.95 4502.08 3118.63 2779.62
-
end of the period

320
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rkfydk IV. ;kstukxr vkfLr;ksa ij okLrfod çfriQy

isa'ku minku NqV~Vh udnhdj.k
31-03-2021 31-03-2020 31-03-2021 31-03-2020 31-03-2021 31-03-2020
;kstukxr vkfLr;ksa ij
2813.19 2,090.75 263.49 192.41 9.36
laHkkfor çfriQy -
;kstukxr vkfLr;ksa ij
tksM+sa (347.66) 335.67 (32.33) 62.44 47.16
-
chekafdd (gkfu)@ykHk
   
;kstukxr vkfLr;ksa ij
2465.53 2426.42 231.16 254.85 56.52
okLrfod çfriQy -
rkfydk V.&ekU; 'kq¼ chekafdd (ykHk)@gkfu
isa'ku minku NqV~Vh udnhdj.k
31-03-2021 31-03-2020 31-03-2021 31-03-2020 31-03-2021 31-03-2020
vofèk osQ fy, chekafdd
(135.40) (644.13) 262.45 (144.89) (594.39) (197.07)
(gkfu)@ykHk nkf;Ro
vofèk osQ fy, chekafdd
(gkfu)@ykHk& ;kstukxr (347.66) 335.67 (32.33) 62.44 47.16 0
vkfLr;ksa
vofèk osQ fy, oqQy
483.06 308.46 (230.12) 82.45 547.23 197.07
(ykHk)gkfu
vofèk esa ekU; chekafdd
483.06 308.46 (230.12) 82.45 547.23 197.07
(ykHk) @ gkfu
o"kZ osQ var esa vekU;
0.00 0.00 0.00 0.00 0.00 0.00
chekafdd (ykHk)@gkfu
rkfydk VI. rqyui=k esa ekU; jkf'k
isa'ku minku NqV~Vh udnhdj.k
31-03-2021 31-03-2020 31-03-2021 31-03-2020 31-03-2021 31-03-2020
  nkf;Roksa dk orZeku ewY; 46355.35 29,043.14 4398.78 3,229.08 3446.03 1,944.30
;kstukxr vkfLr;ksa dk
?kVk,a 46731.79 29,011.95 4502.08 3,118.63 2779.62 -
mfpr ewY;
  vUrj (376.44) 31.19 (103.30) 110.45 666.41 1,944.30
  vekU; Vªkfa t'kuy ns;rk;sa - - - - - -
vekU; iwoZ lsok ykxr
?kVk,a & fufgr ykHk & vkxs - - - - - -
ys tk;k x;k
  rqyui=k esa ekU; ns;rk,a (376.44) 31.19 (103.30) 110.45 666.41 1,944.30

             
,,l&15 vkj ds
  ifjPNsn 55 ds rgr~ -
-
- - - -
fu/kZfjr udkjkRed jkf'k
miyCèk çfrnk; dk
  orZeku ewY; vkSj Hkkoh -
-
- - - -
va'knkuksa esa dVkSrh
ys•k ekud & 15
(la'kksfèkr) osQ iSjk
  -
59 (ch) osQ vuqlkj - - - - -
ifj.kkeh vkfLr;ka

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TABLE IV - Actual Return on Plan Assets

PENSION GRATUITY LEAVE ENCASHMENT

31.03.2021 31.03.2020 31.03.2021 31.03.2020 31.03.2021 31.03.2020
Expected return on
2813.19 2,090.75 263.49 192.41 9.36
Plan Assets -
Actuarial (loss) /
Add (347.66) 335.67 (32.33) 62.44 47.16
gain on Plan Assets -
   
Actual Return on
2465.53 2426.42 231.16 254.85 56.52
Plan Assets -
TABLE V - Net Actuarial (Gain) / loss Recognized

PENSION GRATUITY LEAVE ENCASHMENT

31.03.2021 31.03.2020 31.03.2021 31.03.2020 31.03.2021 31.03.2020
Actuarial gain /
(loss) for the period - (135.40) (644.13) 262.45 (144.89) (594.39) (197.07)
Obligations
Actuarial gain /
(loss) for the period - (347.66) 335.67 (32.33) 62.44 47.16 0
Plan Assets
Total (Gain) / Loss
483.06 308.46 (230.12) 82.45 547.23 197.07
for the period
Actuarial (gain) or
loss recognised in 483.06 308.46 (230.12) 82.45 547.23 197.07
the period
Unrecognised
Actuarial (gain) /
0.00 0.00 0.00 0.00 0.00 0.00
loss at the end of the
year
TABLE VI - Amount recognized in Balance Sheet

PENSION GRATUITY LEAVE ENCASHMENT

31.03.2021 31.03.2020 31.03.2021 31.03.2020 31.03.2021 31.03.2020
Present value of
  46355.35 29,043.14 4398.78 3,229.08 3446.03 1,944.30
Obligation
FAIR value of Plan
Less 46731.79 29,011.95 4502.08 3,118.63 2779.62 -
Assets,
  Difference (376.44) 31.19 (103.30) 110.45 666.41 1,944.30
Unrecognised
  - - - - - -
Transitional Liabilty
Unrecognised Past
Service cost - vested
Less - - - - - -
benefits - Carried
Forward
Liability Recognised
  (376.44) 31.19 (103.30) 110.45 666.41 1,944.30
in the Balance Sheet
               
Negative amount
determined under
  -
Paragraph 55 of AS- - - - - -
15 (R)
Present value of
available refunds
  -
and reductions in - - - - -
future contributions
Resulting asset as
  per Paragraph 59 -
- - - - -
(b) of AS-15 ( R )

322
 Annual Report

rkfydk VII. ykHk o gkfu •krs esa ekU; O;;

isa'ku minku NqV~Vh udnhdj.k
31-03-2021 31-03-2020 31-03-2021 31-03-2020 31-03-2021 31-03-2020
 
  pkyw lsok ykxr 508.01 286.78 252.96 162.25 212.19 125.12
tksM+sa C;kt ykxr 3043.60 2,111.94 274.85 200.56 199.11 130.03
;kstukxr vkfLr;ksa ij
?kVk,a (2813.19) (2,090.75) (263.49) (192.41) (9.36) -
laHkkfor çfriQy
o"kZ esa ekU; 'kq¼
tksM+sa 483.06 308.46 (230.12) 82.45 547.23 197.07
chekafdr(ykHk) @ gkfu
tksM+sa iwoZ lsok ykxr& ekU; - - - - - -

   

ykHk o gkfu •krs dh

  1221.48 616.44 34.20 252.85 949.16 452.22
fooj.kh esa ekU; O;;
rkfydk VIII. rqyui=k esa ekU; gksus okyh 'kq¼ ns;rk esa mrkj&p<+ko
isa'ku minku NqV~Vh udnhdj.k
31.03.2021 31.03.2020 31.03.2021 31.03.2020 31.03.2021 31.03.2020
  çkjfEHkd 'kq¼ ns;rk 31.19 271.72 302.75 196.84 1944.30 1,844.42
iwoZorhZ vkschlh vkSj
tksM+sa ;w,uvkbZ dh çkjfEHkd 3308.09 - - - 1000.72 -
'kq¼ ns;rk
tksM+sa O;; 1221.48 616.44 34.20 252.85 949.16 452.22
?kVk,a çnÙk va'knku (4937.20) (856.96) (440.24) (339.24) (2944.68) (352.35)
?kVk,a dEiuh }kjk çnÙk ykHk - - - - (283.09)
vafre 'kq¼ ns;rk(pkyw
  vofèk esa rqyu&i=k esa (376.44) 31.19 (103.29) 110.45 666.41 1,944.30
ekU; ns;rk)
rkfydk IX. orZeku vofèk osQ fy, jkf'k
isa'ku minku NqV~Vh udnhdj.k

31.03.2021 31.03.2020 31.03.2021 31.03.2020 31.03.2021 31.03.2020

nkf;Roksa dk orZeku ewY; 46355.35 29,043.14 4398.78 3,229.08 3446.03 1,944.30

;kstukxr vkfLr;ksa dk
46731.79 29,011.95 4502.08 3,118.63 2779.62
mfpr ewY;
vekU; iwoZ lsok ykxr
376.44 (31.19) 103.30 (110.45) (666.41) (1,944.30)
ls iwoZ vfèk'ks"k@(?kkVk)
;kstukxr ns;rkvksa esa
vuqHkkfod lek;kstu (1016.12) 3,982.16 (243.27) 37.11 744.92 161.94
&(gkfu)@ykHk
;kstukxr vkfLr;ksa esa
vuqHkkfod lek;kstu& 347.66 (335.67) 32.33 (62.44) (47.16) -
(gkfu)/ykHk

323
 Annual Report

TABLE VII - Expense to be recognized in Profit and loss Account

PENSION GRATUITY LEAVE ENCASHMENT

31.03.2021 31.03.2020 31.03.2021 31.03.2020 31.03.2021 31.03.2020
 
  Current Service Cost 508.01 286.78 252.96 162.25 212.19 125.12
Add: Interest cost 3043.60 2,111.94 274.85 200.56 199.11 130.03
Expected return on
Less: (2813.19) (2,090.75) (263.49) (192.41) (9.36) -
Plan assets
Net Actuarial (gain)
Add: / loss recognized in 483.06 308.46 (230.12) 82.45 547.23 197.07
year
Past Service Cost-
Add: - - - - - -
recognized
   
Expenses
recognized in the
  1221.48 616.44 34.20 252.85 949.16 452.22
statement of profit
and loss
TABLE VIII- Movement in Net Liability to be recognized in Balance Sheet

PENSION GRATUITY LEAVE ENCASHMENT

31.03.2021 31.03.2020 31.03.2021 31.03.2020 31.03.2021 31.03.2020
  Opening Net Liability 31.19 271.72 302.75 196.84 1944.30 1,844.42
Opening Net liability
Add of Erstwhile OBC & 3308.09 - - - 1000.72 -
UNI
Add: Expense 1221.48 616.44 34.20 252.85 949.16 452.22
Less: Contributions Paid (4937.20) (856.96) (440.24) (339.24) (2944.68) (352.35)
Benefits paid by the
Less: - - - - (283.09)
company
Closing Net
Liability (Liability
  (376.44) 31.19 (103.29) 110.45 666.41 1,944.30
recognized in B/S
in current period)
TABLE IX -Amount for the current Period

PENSION GRATUITY LEAVE ENCASHMENT

31.03.2021 31.03.2020 31.03.2021 31.03.2020 31.03.2021 31.03.2020
Present value of
46355.35 29,043.14 4398.78 3,229.08 3446.03 1,944.30
Obligation
FAIR value of Plan
46731.79 29,011.95 4502.08 3,118.63 2779.62
Assets
Surplus / (Deficit)
before unrecognized 376.44 (31.19) 103.30 (110.45) (666.41) (1,944.30)
past service cost
Experience
Adjustments in Plan
(1016.12) 3,982.16 (243.27) 37.11 744.92 161.94
Liabilities -(loss) /
Gain
Experience
Adjustments in
347.66 (335.67) 32.33 (62.44) (47.16) -
Plan Assets (loss)
/ gain

324
 Annual Report

rkfydk X. ;kstukxr vkfLr;ksa dh çeq• Jsf.k;k¡ (oqQy ;kstukxr vkfLr;ksa dk çfr'kr)

(çfr'kr esa)
isa'ku minku
31.03.2021 31.03.2020 31.03.2021 31.03.2020
Hkkjr ljdkj dh çfrHkwfr;k¡ 3.78% 6.23% 8.00% 11.00%
jkT; ljdkj dh çfrHkwfr;k¡ 13.91% 23.24% 13.00% 21.00%
mPp fdLe osQ dkWiZksjsV ckW.M 5.67% 6.84% 3.00% 3.00%
lwphc¼ dEifu;ksa osQ bfDoVh 'ks;j 0.60% 0.25% 0.00% 0.00%
laifÙk 0.00% 0.00% 0.00% 0.00%
fo'ks"k tek ;kstuk,a 5.50% 8.19% 7.00% 10.00%
chekdrZk }kjk çcafèkr fufèk;k¡ 59.94% 39.50% 54.00% 38.00%
vU; & cSad tekjkf'k;ka vkSj tek çek.ki=k (lhMh) 10.60% 15.76% 15.00% 17.00%
tksM+ 100.00% 100.00% 100.00% 100.00%

rkfydk XI. vkxkeh o"kZ osQ nkSjku ,aVjçkbZt+ osQ va'knku dk Js’re vuqeku
  isa'ku (fufèkd) minku (fufèkd)
  31.03.2022 31.03.2021 31.03.2022 31.03.2021
vkxkeh o"kZ osQ nkSjku cSad osQ va'knku dk Js’re vuqeku 2720.00 860.00 10.00 190.00

rkfydk XII. vU; nh?kZkofèk deZpkjh ykHk (xSj fufèkd)

ugha yh xbZ vkdfLed NqV~Vh lfgr NqV~Vh udnhdj.k flyoj tqcyh cksul
fooj.k
chekjh dh NqV~Vh (xSj fufèkd) (xSj fufèkd) (xSj fufèkd)
31.03.2021 31.03.2020 31.03.2021 31.03.2020 31.03.2021 31.03.2020

nkf;Ro dk orZeku ewY; 71.73 75.33 217.68 213.74 15.91 9.15

Vªkaft'kuy ns;rk dk - - - - - -
çkjfEHkd 'ks"k
o"kZ osQ nkSjku ekU; - - - - - -
Vªkaft'kuy ns;rk
Vªkaft'kuy ns;rk dk - - - - - -
vafre 'ks"k

rqyui=k esa ekU; ns;rk 71.73 75.33 217.68 213.74 15.91 9.15

fooj.k èkkj.kk dk vkèkkj

nkf;Roksa dh vuqekfur vofèk vkSj nwljh 'krksZa osQ vuq#i ljdkjh caèk i=kksa (,iQchvkbZ,y }kjk çdkf'kr) ij
cV~Vk nj
rqyu i=k dh frfFk dks cktkj çkfIr;ksa osQ lUnHkZ osQ vuqlkj cV~Vk nj fuèkZkfjr dh x;h gSA
;kstukxr vkfLr;ksa ij çfriQy dh ;g ekuk x;k gS fd isa'ku vkSj minku ls lacafèkr ;kstukxr ifjlaifÙk;ksa ij Øe'k% 6-85» vkSj 6-55» çfr o"kZ
laHkkfor nj dh nj ls fjVuZ çkIr gksxkA
vkbZch, }kjk çnku fd, x, O;kid ekxZn'kZu osQ vkèkkj ij] cSad osQ fy, ,lbZvkj 6-00» (vfèkdre 6-00»
osruo`f¼ nj (,lbZvkj)
dh oqQy osru o`f¼ osQ lkFk ewy osru o`f¼ 2-8» vkSj Mh, o`f¼ 5-8» çfr o"kZ) fy;k x;k gSA
iyk;u nj fiNys vuqHko vkSj LoSfPNd vkgj.k ls lacfa èkr vuqekfur Hkkoh vuqHko osQ lanHkZ esa iyk;u nj 1» ekuh x;h gSA
ifjHkkf"kr va'knku ;kstuk %
¶cSad us va'knku ;kstuk ifjHkkf"kr dh gS tksfd 1-04-2010 dks ;k mlosQ ckn dk;Zxzg.k djus okys lHkh Js.kh osQ deZpkfj;ksa ij ykxw gksrh gSA ;g ;kstuk
isa'ku fufèk fofu;ked o fodkl çkfèkdj.k (ih,iQvkjMh,) osQ varxZr ,uih,l VªLV }kjk çcafèkr gSA ,uih,l osQ fy, jk‘ªh; flD;ksfjVh fMikftVjh fy-
dks osQUæh; fjdkMZ dhfiax ,tsalh osQ :i esa fu;qDr fd;k x;k gSA
va'knku dk fooj.k bl çdkj gS% 31 ekpZ 2021 dks lekIr foÙkh; o"kZ osQ nkSjku ¾ #747-67 djksM+ ¹cSad$deZpkjh va'knkuº (fiNys o"kZ #391-68
djksM+ (cSad$deZpkjh va'knku)

325
 Annual Report

TABLE X -Major Categories of Plan Assets (as percentage of Total Plan Assets)
In Percentage)

PENSION GRATUITY
31.03.2021 31.03.2020 31.03.2021 31.03.2020
Government Of India Securities 3.78% 6.23% 8.00% 11.00%
State Govt Securities 13.91% 23.24% 13.00% 21.00%
High Quality Corporate Bonds 5.67% 6.84% 3.00% 3.00%
Equity Shares of listed companies 0.60% 0.25% 0.00% 0.00%
Property 0.00% 0.00% 0.00% 0.00%
Special deposit scheme 5.50% 8.19% 7.00% 10.00%
Funds managed by Insurer 59.94% 39.50% 54.00% 38.00%
Other- Bank Deposits and CDs 10.60% 15.76% 15.00% 17.00%
TOTAL 100.00% 100.00% 100.00% 100.00%
TABLE XI -ENTERPRISE'S BEST ESTIMATE OF CONTRIBUTION DURING NEXT YEAR

  Pension (Funded) Gratuity (Funded)

  31.03.2022 31.03.2021 31.03.2022 31.03.2021
Bank's best estimate of Contribution during next year 2720.00 860.00 10.00 190.00
TABLE XII- Other Long Term employee benefits (Unfunded)

Particulars Sick Leave & Un availed Casual Leave Fare concession Silver Jubiliee Bonus
leave (Unfunded) (unfunded) (unfunded)
31.03.2021 31.03.2020 31.03.2021 31.03.2020 31.03.2021 31.03.2020
Present Value of
71.73 75.33 217.68 213.74 15.91 9.15
Obligation
Opening Balance of
- - - - - -
Transitional Liability
Transitional Liability
- - - - - -
recogized in the year
Closing Balance Of
- - - - - -
Transitional Liability
Liability
Recognized in 71.73 75.33 217.68 213.74 15.91 9.15
balance Sheet

Particulars Basis of assumption

Discount Rate has been determined by reference to market yields at the balance Sheet date on
Discount Rate Government bonds (published by FBIL) of term consistent with currency and estimated term of
the obligations.
Expected Rate of Return on It is assumed that return on the plan assets pertaining to the pension and gratuity fund will be
Plan Assets 6.85% and 6.55% pa respectively.
Based on the broad guidance provided by IBA, SER for the bank has been taken at 6.0% (Basic
Salary Escalation Rate (SER)
Pay increase of 2.8% and DA increase of 5.8% pa with overall salary escalation of 6.0%)
Attrition rate is assumed at 1% taken with reference to past experience and expected future
Attrition Rate
experience related to voluntary withdrawals.
Defined Contribution Plans:-
“The Bank has Defined Contribution Plan applicable to all categories of employees joining the Bank on or after 01.04.2010. The
scheme is managed by NPS trust under the aegis of the Pension Fund Regulatory and Development Authority (PFRDA). National
Securities Depository Limited has been appointed as the Central Record Keeping Agency for the NPS.
The details of contribution is as under:-
During the financial year ended March 31, 2021= $747.67 Crores [Bank + Employee contribution] (Previous year: $391.68 Crores
(Bank + Employee contribution)

326
 Annual Report

4-6 ys•kadu ekud &17 •aMokj fjiksfVZax 4.6 Accounting Standard – 17 Segment Reporting

•aMokj igpku Segment Identification

I. çkFkfed (O;kolkf;d •aM)% I. Primary (Business Segment):

cSad osQ çkFkfed •aM fuEufyf•r gSa% & The following are the primary segments of the Bank:-

i. Vªstjh i. Treasury

Vªstjh •aM esa laiw.kZ fuos'k iksVZiQksfy;ks ,oa fons'kh eqæk vuqcaèkksa vkSj The Treasury Segment includes the entire investment
O;qRi vuqcaèkksa esa O;kikj 'kkfey gSA Vªstjh •aM osQ jktLo esa eq[; portfolio and trading in foreign exchange contracts and
:i ls O;kikj ifjpkyu ls ykHk ;k gkfu vkSj fuos'k iksVZiQksfy;k derivative contracts. The revenue of the treasury segment
ij C;kt ls çkIr vk; osQ 'kqYd 'kkfey gaSA primarily consists of fees and gains or losses from trading
operations and interest income on the investment portfolio.
ii. dkWikZsjsV@gksylsy cSafoaQx
ii. Corporate / Wholesale Banking
vkjchvkbZ osQ fn'kk&funZs'k MhchvksMh-la-chih-chlh-81@21-04-018@ As per the RBI guidelines DBOD.No.BP.BC.81/21.04.018
2006&07 fnukad 18 vçSy 2007] osQ vuqlkj dkWjiksjsV@gksylsy /2006-07 dated 18th April 2007, the Corporate / Wholesale
cSafoaQx •aM esa #- 5-00 djksM+ vkSj mlls vfèkd osQ ,Dlikstj okys Banking segment comprises the lending activities of
mèkkjdrZkvksa dh mèkkj lacaèkh xfrfofèk;k¡ 'kkfey gSaA borrowers having exposure of Rs. 5.00 Crores and above.
iii. •qnjk cSafoaQx iii. Retail Banking
•qnjk cSafoaQx •aM esa #- 5-00 djksM+ ls de osQ ,Dlikstj okys The Retail Banking Segment comprises of borrower
mèkkjdrZk 'kkfey gSaA accounts having exposure of less than Rs. 5.00 Crores.
iv. mijksDr (i) ls (iii) osQ rgr oxhZÑr ugha fd, x, vU; cSafoaQx iv. Other Banking Operations Segments not classified under
ifjpkyu •aMksa dks bl çkFkfed •aM osQ rgr oxhZÑr fd;k x;k gSA (i) to (iii) above are classified under this primary segment
II. f}rh;d (HkkSxksfyd •aM) II Secondary (Geographical Segment)
i) ?kjs yw ifjpkyu & Hkkjr esa ifjpkyu djus okyh 'kk•k,a@ i) Domestic Operations - Branches/Offices having operations
dk;Zky; in India

ii) fons'kh ifjpkyu & Hkkjr ls ckgj ifjpkyu djus okyh 'kk•k,a@ ii) Foreign Operations - Branches/Offices having operations
dk;Zky; ,oa Hkkjr esa ifjpkyu djus okyh fons'kh cSafoaQx laLFkk,aA outside India and offshore banking units having operations
in India.
IV. vkcaVu dk vkèkkj%
IV. Basis of allocation:
C;kt ls çkIr vk; dk vkcaVu fofHk •aMksa ls çkIr okLrfod C;kt The interest income is allocated on the basis of actual
osQ vkèkkj ij fd;k tkrk gSA interest received from different segments
Fkksd cSafoaQx@•qnjk cSafoaQx •aM@vU; cSafoaQx •aM }kjk vftZr C;kt Expenses not directly attributable are allocated on the
vk; osQ vkèkkj ij çR;{k :i ls ftEesnkj ugha gksus okys O;; vkcafVr basis of Interest income earned by the wholesale banking
fd, tkrs gSaA / retail banking segment/other banking segment.
çR;sd •aM osQ fy, fu;ksftr iwath dh x.kuk ml fo'ks"k •aM dh Capital employed for each segment is calculated based on
vkfLr;ksa vkSj ns;rkvksa osQ vkèkkj ij dh tkrh gSA the assets and liabilities of that particular segment.

cSad osQ ikl oqQN lkekU; vkfLr;ka vkSj ns;rk,a gSa] ftUgsa fdlh Hkh The Bank has certain common assets and liabilities, which
cannot be attributed to any segment, and the same are
•aM osQ fy, fofu;ksftr ugha fd;k tk ldrk gS] vkSj mUgsa xSj&vkoafVr treated as unallocated.
ekuk tkrk gSA
Hkkx d% O;olk; •aM PART A: BUSINESS SEGMENTS
(Amount in Rs Crore)
(#- djksM+ esa)
Previous Year
Year ended
31-03-2021 dks 31-03-2020 ended
SI. 31.03.2021
lekIr fiNyk dks lekIr o"kZ Particulars 31.03.2020
Øe fooj.k No. Audited
o"kZ ys•kijhf{kr ys•kijhf{kr* Audited*
la-
(Consolidated) (Consolidated)
(lesfdr) (lesfdr)
i. Segment Revenue
i. •aMokj jktLok
d) Vªstjh 32582-98 20435-79 a) Treasury 32582.98 20435.79

•) dkWikZsjsV@gksylsy cSafoaQx 31966-43 23804-09 b) Corporate/Wholesale Banking 31966.43 23804.09

x) fjVsy cSafoaQx 26399-59 18833-66 c) Retail Banking 26399.59 18833.66
?k) vU; cSafoaQx ifjpkyu 4041-84 1232-59 d) Other Banking Operations 4041.84 1232.59
oqQy 94990-84 64306-13 Total 94990.84 64306.13

327
 Annual Report

ii. •aMokj ifj.kke ii. Segment Results

d) Vªstjh 10190-68 6410-22 a) Treasury 10190.68 6410.22
•) dkWiZksjsV@gksylsy cSafoaQx &7201-52 &6155-78 b) Corporate/Wholesale Banking -7201.52 -6155.78
x) fjVsy cSafoaQx 4045-64 2837-16 c) Retail Banking 4045.64 2837.16
?k) vU; cSafoaQx ifjpkyu 1085-79 276-55 d) Other Banking Operations 1085.79 276.55
oqQy 8120-59 3368-15 Total 8120.59 3368.15
iii. xSj&vkoafVr O;; 4336-14 2541-13 iii. Unallocated Expenses 4336.14 2541.13
iv. ifjpkyu ykHk 23670-50 15158-16 iv. Operating Profit 23670.50 15158.16
v. dj gsrq çkoèkku 1632-03 463-68 v. Provision for Tax 1632.03 463.68
vi. vlkèkkj.k ensa 0-00 0-00 vi. Extraordinary Items 0.00 0.00
vii. lgk;d laLFkkvksa esa 'ks;jksa dk 542-17 121-59 vii. Share of Earnings in Associates (Net) 542.17 121.59
vtZu ('kq¼)
viii.
viii. Minority Interest 132.62 46.48
vYika'k fgr 132-62 46-48
ix.
ix. Net Profit 2561.97 438.45
'kq¼ ykHk 2561-97 438-45
Other Information:
vU; lwpuk%
x. x. Segment Assets
•aMokj vkfLr;k¡
d) Vªst+jh 442311-31 279995-12 a) Treasury 442311.31 279995.12

•) dkWikZsjsV@gksylsy cSafoaQx 516525-16 367919-80 b) Corporate/Wholesale Banking 516525.16 367919.80

x) fjVsy cSafoaQx 247594-08 158122-52 c) Retail Banking 247594.08 158122.52

?k) vU; cSafoaQx ifjpkyu 27449-67 16159-32 d) Other Banking Operations 27449.67 16159.32
mi tksM+ 1233880-22 822196-76 Sub Total 1233880.22 822196.76
Ä) xSj& vkoafVr ns;rk,a 45844-84 29260-49 e) Unallocated Assets 45844.84 29260.49
oqQy vkfLr;k¡ 1279725-06 851457-25 Total Assets 1279725.06 851457.25
xi. •aMokj ns;rk,a xi. Segment Liabilities
d) Vªst+jh 422469-79 266348-87 a) Treasury 422469.79 266348.87
•) dkWiZksjsV@gksylsy cSafoaQx 497345-55 351437-50 b) Corporate/Wholesale Banking 497345.55 351437.50
x) fjVsy cSafoaQx 241048-52 154690-40 c) Retail Banking 241048.52 154690.40
?k) vU; cSafoaQx ifjpkyu 25806-53 14713-67 d) Other Banking Operations 25806.53 14713.67
mi tksM+ 1186670-39 787190-44 Sub Total 1186670.39 787190.44
Ä) xSj&vkoafVr ns;rk,a 520-35 390-45 e) Unallocated Liabilities 520.35 390.45
oqQy ns;rk,a 1187190-74 787580-89 Total Liabilities 1187190.74 787580.89
xii. iwathxr fu;kstu xii. Capital Employed
d) Vªstjh 19841-52 13646-25 a) Treasury 19841.52 13646.25
•) dkWikZsjsV@gksylsy cSafoaQx 19179-61 16482-30 b) Corporate/Wholesale Banking 19179.61 16482.30
x) fjVsy cSafoaQx 6545-56 3432-12 c) Retail Banking 6545.56 3432.12
?k) vU; cSafoaQx ifjpkyu 1643-14 1445-65 d) Other Banking Operations 1643.14 1445.65
mi tksM+ 47209-83 35006-32 Sub Total 47209.83 35006.32
Ä) xSj&vkoafVr ns;rk,a 45324-49 28870-04 e) Unallocated Liabilities 45324.49 28870.04
oqQy iwathxr fu;kstu 92534-32 63876-36 Total Capital Employed 92534.32 63876.36

Hkkx •% HkkSxksfyd •aM PART B: GEOGRAPHICAL SEGMENTS

Ø- 31-03-2021 dks 31-03-2020 dks Sl. Year ended Previous Year ended
la- lekIr lekIr No 31.03.2021 Audited 31.03.2020 Audited*
fooj.k Particulars
o"kZ ys•kijhf{kr o"kZ ys•kijhf{kr
(Consolidated) (Consolidated)
(lesfdr) (lesfdr)
1. Revenue
1. jktLo
d ?kjsyw 93797.80 62546.51 a) Domestic 93797.80 62546.51

• varjZk"Vªh; 1193.04 1759.62 b) International 1193.04 1759.62

oqQy 94990.84 64306.13 Total 94990.84 64306.13

2. vkfLr;ka 2. Assets
d ?kjsyw 1225016.02 805551.54 a) Domestic 1225016.02 805551.54
• varjZk"Vªh; 54709.04 45905.71 b) International 54709.04 45905.71
oqQy 1279725.06 851457.25 Total 1279725.06 851457.25

328
 Annual Report

uksV% Note:
1- •aMokj ns;rk,a mudh lacafèkr •aM vkfLr;ksa osQ vuqikr esa 1. Segment Liabilities are distributed in the ratio of their
forfjr dh xbZ gSaA respective Segment Assets.

2- tgka dgha vko';d le>k x;k gS] fiNyh vofèk osQ vkadM+ksa dks 2. Figures of the previous period have been re-grouped /
re-classified wherever necessary.
iqu% lewfgr@iqu% Js.khc¼ fd;k x;k gSA
*Figures are related to Consolidated Bank’s financials
*iwoZ lekesyu vofèk osQ lesfdr cSad foÙkh; ls lacafèkr vkadM+sa gS] for pre-amalgamation period, hence not comparable with
blfy, mÙkjorhZ lekesyu foÙkh; osQ lkFk rqyuh; ugha gSA post amalgamation financials.
4-7 Hkkjrh; lunh ys•kdkj laLFkku (vkbZlh,vkbZ) }kjk tkjh ys•k 4.7 Disclosure of Related Parties as per AS –18 issued by
ekud & 18 osQ vuqlkj lacafèkr ikVhZ çdVhdj.k& ICAI
(ewy dEiuh) (Parent Company)
lacafèkr ikfVZ;ksa osQ uke rFkk cSad osQ lkFk muosQ lacaèk Names of the related parties and their relationship
with the Bank:
eq[; çcaèku dkfeZd (osQ,eih) %
Key Management Personnel (KMP):
i) Jh lh,p- ,l- ,l- efYydktZqu jko] çcaèk funs'kd ,oa i) Shri CH S S Mallikarjuna Rao, Managing Director &
eq[; dk;Zikyd vfèkdkjh CEO
ii) MkW- jkts'k oqQekj ;nqo'a kh] dk;Zikyd funs'kd] 08-10-2020 rd ii) Dr. Rajesh Kumar Yaduvanshi, Executive Director, up
iii) Jh lat; oqQekj] dk;Zikyd funs'kd to 08.10.2020

iv) Jh fot; nqcs] dk;Zikyd funs'kd iii) Shri Sanjay Kumar, Executive Director
iv) Shri Vijay Dube, Executive Director
v) Jh vKs; oqQekj vktkn] dk;Zikyd funs'kd] 30-04-2021 rd
v) Shri Agyey Kumar Azad, Executive Director, up to
vi) Jh Lo#i oqQekj lkgk] 10-03-2021 ls 30.04.2021
vuq"kafx;k¡ % vi) Shri Swarup Kumar Saha, w.e.f. 10.03.2021
i) ih,uch fxYV~l fyfeVsM Subsidiaries:
ii) iatkc uS'kuy cSad (baVjus'kuy) fyfeVsM] ;w-osQ i) PNB Gilts Limited

iii) ih,uch bUosLVesaV lfoZls+t fyfeVsM+. ii) Punjab National Bank (International) Ltd.UK
iii) PNB Investment Services Ltd.
iv) Mªd ih,uch cSad fyfeVsM] HkwVku
iv) Druk PNB Bank Ltd. Bhutan
v) ih,uch dkM~lZ ,oa lfoZlst fyfeVsM*
v) PNB Cards and Services Ltd &
&16-03-2021 dks 'kkfey dh xbZ A iwath 06-04-2021 dks lfEefyr & Incorporated on 16.03.2021. The Capital was
dh x;h Fkh infused on 06.04.2021
lg;ksxh laLFkk,a Associates:
i. ih,uch esVykbiQ bafM;k ba';ksjsal oaQiuh fy@ i) PNB Metlife India Insurance Company Ltd@
ii. ts,llh (Vsaxjh cSad) vYekVh] dtkfdLrku^ ii) JSC (Tengri Bank), Almaty, Kazakhstan^
iii. ih,uch gkÅflax iQkbusal fyfeVsM iii) PNB Housing Finance Limited
iv. oSQujk ,p,lchlh vksfj,.Vy cSad vkWÝQ dkWelZ ykbiQ iv) Canara HSBC Oriental Bank of Commerce Life
ba';ksjsal oaQiuh fyfeVsM# Insurance Co. Ltd.#
v. bafM;k ,l,ebZ ,lsV fjoaQLVªD'ku oaQiuh fyfeVsM* v) India SME Asset Reconstruction Co. Ltd.*
vi. nf{k.k fcgkj xzkeh.k cSad] iVuk vi) Dakshin Bihar Gramin Bank, Patna
vii. fgekpy çns'k xzkeh.k cSad] e.Mh vii) Himachal Pradesh Gramin Bank, Mandi
viii. iatkc xzkeh.k cSad] diwjFkyk viii) Punjab Gramin Bank, Kapurthala
ix. loZ gfj;k.kk xzkeh.k cSad] jksgrd ix) Sarva Haryana Gramin Bank, Rohtak
x. çFkek ;wih xzkeh.k cSad] eqjknkckn x) Prathama UP Gramin Bank, Moradabad
xi. vklke xzkeh.k fodkl cSad] xqokgkVh xi) Assam Gramin Vikas Bank, Guwahati
xii. cafx; xzkeh.k fodkl cSad] if'pe caxky xii) Bangiya Gramin Vikas Bank, West Bengal
xiii. ef.kiqj xzkeh.k cSad] bEiQky xiii) Manipur Rural Bank, Imphal

xiv. f=kiqjk xzkeh.k cSad] vxjryk xiv) Tripura Gramin Bank, Agartala

xv. ,ojsLV cSad fyfeVsM] dkBekaMw] usiky xv) Everest Bank Limited, Kathmandu, Nepal

329
 Annual Report

@ih,uch us czkaM bfDoVh osQ :i esa # 700-48/& ij fopkj djrs gq, @PNB has acquired 30% stake in PNB Metlife India
ih,uch esVykbiQ bafM;k ba';ksjsal oaQiuh fyfeVsM esa 30» fgLlsnkjh Insurance Company Ltd at consideration of Rs 700.48 as
dk vfèkxzg.k fd;k gSA brand equity.

^,,iQvkj us 18-09-2020 ls ts,llh Vsaxjh cSad dk ykblsal tkjh ^AFR revoked license of JSC Tengri Bank w.e.f.
fd;k gSA vLFkk;h ç'kkld us 28 flracj 2020 dks ts,llh Vsaxjh 18.09.2020. Temporary Administrator has filed law suit for
liquidation process of JSC Tengri Bank on 28th September
cSad dh ifjlekiu çfØ;k osQ fy, eqdnek nk;j fd;k gSA vihy
2020. On 15.02.2021, the decision on liquidation of JSC
U;k;ky; }kjk 15-02-2021 dks ts,llh Vsaxjh cSad osQ ifjlekiu dk Tengri Bank came into force by the Appeal Court. On
fu.kZ; ykxw gqvkA 19-02-2021 dks] Vsaxjh cSad osQ ifjlekiu vk;ksx 19.02.2021, the Liquidation commission of Tengri Bank
us cSad osQ ifjlekiu dh lwpuk çdkf'kr dhA published information of liquidation of the Bank.
#lekesyu osQ i'pkr~ oSQujk ,p,lchlh vksfj,.Vy cSad vkWÝQ dkWelZ #After amalgamation Canara HSBC Oriental Bank of
ykbiQ ba';ksjsal oaQiuh fyfeVsM 01-04-2020 ls ih,uch dh lg;ksxh Commerce Life Insurance Co. Ltd become an associate of
gks x;h gSA PNB w.e.f. 01.04.2020.
*iwoZ esa ih,uch 1-0] bZvkschlh ,oa bZ;, w uvkbZ us bf.M;k ,l,ebZ *Earlier PNB 1.0, eOBC and eUNI had investment of
vkfLr iquxZBu oaQiuh fyfeVsM (vkbZ,l,vkjlh) esa Øe'k% 9»] 9%, 1.90% and 10% respectively in India SME Asset
1-90» vkSj 10» dk fuos'k fd;k FkkA foy; osQ ckn] 01-04-2020 ls Reconstruction Co. Ltd (ISARC). Post-merger, ISARC has
vkbZ,l,vkjlh ih,uch dh ,d lgk;d osQ :i esa oxZhÑr dh xbZ gSA been classified as an associate of PNB w.e.f. 01.04.2020.
ih,uch 2-0 bl frfFk ls 20-90» dh 'ks;j èkkfjrk j• jgk gSA PNB 2.0 is having share holding of 20.90% as on date.

330
 Annual Report

lacafèkr ikfVZ;ksa ls ysu&nsu*

(#- yk[k esa)
ewy** (LokfeRo eq[; çcaèku
vFkok fu;a=k.k ds vuq"kafx;ka ** lg;ksxh@la;qDr mn~;e eq[; çcaèku dkfeZd dkfeZd osQ dqy
ensa@lacafèkr ikVhZ vuqlkj )
2020-21
fj'rsnkj

2020-21

2020-21

2020-21

2020-21

2020-21
vfèkdre vfèkdre vfèkdre vfèkdre vfèkdre vfèkdre
cdk;k jkf'k cdk;k jkf'k cdk;k jkf'k cdk;k jkf'k cdk;k jkf'k cdk;k jkf'k
Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha - - 3.45 - - - 3.45 -
ikfjJfed -
Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha - - (1.89) - - - (1.89)
Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha - - - - - - - -
mèkkj
Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha - - - - - - - -
Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha 754.11 2168.76 - - - - 754.11 2168.76
tekjkf'k
Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha (2685.54) - - - - - (2685.54) -
tekjkf'k;ksa Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha 384.19 384.19 - - - - 384.19 384.19
dk fu;kstu Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha (151.33) (151.33) - - - - (151.33) (151.33)
Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha 7500.00 7501.00 - - - - 7500.00 7501.00
vfxze (vkbZchihlh
-
mèkkjsa Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha (6080.00) - - - - (6080.00) -
vfxze (vkbZchihlh Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha 7500.00 7501.00 - - - - 7500.00 7501.00
ysafMax) Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha (6080.00) - - - - - (6080.00) -
Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha 1937.14 1949.64 - - - - 1937.14 1949.64
vfxze (vU;)
Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha (2011.17) (2024.10) - - - - (2011.17) (2024.10)
Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha 1873.77 1873.77 - - - - 1873.77 1873.77
fuos'k Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha (525.32) - - - - - (525.32) -
Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha - - - - - - - -
fMcsapjksa esa fuos'k
Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha - - - - - - - -
xSj fufèkd çfrc¼rk Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha - - - - - - - -
iV~Vknk;h@ ,pih
O;oLFkk dk ykHk Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha - - - - - - - -
fy;k
iV~Vknk;h@ ,pih
Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha - - - - - - - -
O;oLFkk çnku fd;k
vpy vkfLr;ksa dh
Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha - - - - - - - -
•jhn
vpy vkfLr;ksa dh
Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha - - - - - - - -
fcØh
Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha 7.47 7.47 - - - - 7.47 7.47
tek ij çnr C;kt
Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha (16.83) - - - - - (16.83) -
vkbZchihlh ij çnÙk Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha 495.51 495.51 - - - - 495.51 495.51
C;kt Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha (373.81) - - - - - (373.81) -
Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha - - - - - - - -
vU; çnÙk C;kt
Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha - - - - - - - -
vkbZchihlh ij çkIr Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha 426.68 426.68 - - - - 426.68 426.68
C;kt Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha (347.11) - - - - - (347.11) -
vU; çkIr C;kt Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha 18.67 - - - - - 18.67 -
(½.k ij C;kt olwy
fd;k x;k) Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha (20.47) - - - - - (20.47) -
lsokvksa dks çkIr Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha - - - - - - - -
djuk Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha - - - - - - _ -
Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha - - - - - - - -
lsokvksa dk çfriknu Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha - - - - - - _ -
Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha - - - - - - - -
çcaèku lafonk,a
Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha - - - - - - _ -
Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha 0.00 - - - - - 0.00 -
çkIr ykHkka'k Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha (69.64) - - - - - (69.64) -
cSad çHkkj Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha - - - - - - _ -
çkIr deh'ku Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha - - - - - - _ -
Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha 4.76 4.76 4.76 4.76
ckWUM ij çnÙk C;kt
Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha - -
Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha 21.29 - 21.29 -
vU; vk;
Ykkxw ugha Ykkxw ugha Ykkxw ugha Ykkxw ugha (43.90) - (43.90) -
**vuq"kafx;ksa vkSj oqQN lg;ksxh laLFkkvksa osQ lkFk gq, ysunsu dk çdVhdj.k ys•k ekud & 18 ^^lEcfUèkr ikVZh çdVhdj.k** osQ iSjk 9 osQ eísutj ugha fd;k
x;k gS tks jkT; }kjk fu;af=kr mn~;eksa dks mudh ,slh vU; lEcfUèkr ikfVZ;ksa ls ysunsu esa ls fdlh ls lEcfUèkr lwpuk nsus ls NwV nsrk gS tks jkT; }kjk fu;af=kr gksaA
blosQ vykok] ys•k ekud 18 osQ iSjk 5 osQ lanHkZ esa] cSadj&xzkgd lacaèk dh çÑfr esa ysu&nsu dk •qyklk ugha fd;k x;k gS] ftuesa çeq• çcaèku dkfeZd vkSj
eq[; çcaèku dkfeZd osQ fj'rsnkj 'kkfey gSaA

331
 Annual Report

Transactions with Related Parties:

(Amount in $Crores)
Parent** (as per Relatives of Key
Key Management
ownership or Subsidiaries** Associates/ Joint ventures Management Total
Personnel
Items/ Related control) Personnel
Party Maximum Maximum Maximum Maximum Maximum Maximum
2020-21

2020-21

2020-21

2020-21

2020-21

2020-21
amount amount amount amount amount amount
outstanding outstanding outstanding outstanding outstanding outstanding
N.A N.A N.A N.A - - 3.45 - - - 3.45 -
Remuneration -
N.A N.A N.A N.A - - (1.89) - - - (1.89)
N.A N.A N.A N.A - - - - - - - -
Borrowings
N.A N.A N.A N.A - - - - - - - -
N.A N.A N.A N.A 754.11 2168.76 - - - - 754.11 2168.76
Deposits
N.A N.A N.A N.A (2685.54) - - - - - (2685.54) -
Placement of N.A N.A N.A N.A 384.19 384.19 - - - - 384.19 384.19
Deposits N.A N.A N.A N.A (151.33) (151.33) - - - - (151.33) (151.33)
N.A N.A N.A N.A 7500.00 7501.00 - - - - 7500.00 7501.00
Advances (IBPC
-
borrowings) N.A N.A N.A N.A (6080.00) - - - - (6080.00) -
Advances (IBPC N.A N.A N.A N.A 7500.00 7501.00 - - - - 7500.00 7501.00
lending) N.A N.A N.A N.A (6080.00) - - - - - (6080.00) -
N.A N.A N.A N.A 1937.14 1949.64 - - - - 1937.14 1949.64
Advances (Others)
N.A N.A N.A N.A (2011.17) (2024.10) - - - - (2011.17) (2024.10)
N.A N.A N.A N.A 1873.77 1873.77 - - - - 1873.77 1873.77
Investments
N.A N.A N.A N.A (525.32) - - - - - (525.32) -
Investments in N.A N.A N.A N.A - - - - - - - -
Debentures N.A N.A N.A N.A - - - - - - - -
Non funded
N.A N.A N.A N.A - - - - - - - -
Commitments
Leasing/ HP
arrangements N.A N.A N.A N.A - - - - - - - -
availed
Leasing/ HP
arrangements N.A N.A N.A N.A - - - - - - - -
provided
Purchase of fixed
N.A N.A N.A N.A - - - - - - - -
assets
Sale of Fixed
N.A N.A N.A N.A - - - - - - - -
Assets
Interest paid on N.A N.A N.A N.A 7.47 7.47 - - - - 7.47 7.47
Deposits N.A N.A N.A N.A (16.83) - - - - - (16.83) -
Interest Paid on N.A N.A N.A N.A 495.51 495.51 - - - - 495.51 495.51
IBPC N.A N.A N.A N.A (373.81) - - - - - (373.81) -
Interest Paid N.A N.A N.A N.A - - - - - - - -
Others N.A N.A N.A N.A - - - - - - - -
Interest received N.A N.A N.A N.A 426.68 426.68 - - - - 426.68 426.68
on IBPC N.A N.A N.A N.A (347.11) - - - - - (347.11) -
Interest
N.A N.A N.A N.A 18.67 - - - - - 18.67 -
received Others
(Loan Interest
N.A N.A N.A N.A (20.47) - - - - - (20.47) -
Recovered)
Receiving of N.A N.A N.A N.A - - - - - - - -
Services N.A N.A N.A N.A - - - - - - _ -
Rendering of N.A N.A N.A N.A - - - - - - - -
Services N.A N.A N.A N.A - - - - - - _ -
Management N.A N.A N.A N.A - - - - - - - -
contracts N.A N.A N.A N.A - - - - - - _ -
N.A N.A N.A N.A 0.00 - - - - - 0.00 -
Dividend received
N.A N.A N.A N.A (69.64) - - - - - (69.64) -
Bank Charges N.A N.A N.A N.A - - - - - - _ -
Commission
N.A N.A N.A N.A - - - - - - _ -
Received
Interest Paid on N.A N.A N.A N.A 4.76 4.76 4.76 4.76
Bonds N.A N.A N.A N.A - -
N.A N.A N.A N.A 21.29 - 21.29 -
Other Income
N.A N.A N.A N.A (43.90) - (43.90) -
**The transactions with the subsidiaries and certain associates have not been disclosed in view of para-9 of AS-18 ‘Related Party
Disclosure’, which exempts state controlled enterprises from making any disclosures pertaining to their transactions with other related
parties, which are also state controlled.
Further, in terms of Paragraph 5 of AS 18, transactions in the nature of Banker-Customer relationship have not been disclosed includ-
ing those with Key Management Personnel and relatives of Key Management Personnel.

332
 Annual Report

uksV%& Note:-

i. tgka dgha vko';d le>k x;k gS] fiNyh vofèk osQ vkadM+kas dks iqu% I. Figures of the previous year have been regrouped / rear-
ranged / reclassified wherever necessary.
lewfgr@iqu% Js.khc¼ fd;k x;k gSA
II. Figures in the bracket wherever given relates to previous
ii. dks’d esa fn, x, vkadM+s fiNys o"kZ ls lacfa èkr gSAa year.
iii. fiNys o"kZ osQ vkadM+s iwo&Z lekesyu vofèk osQ fy, ,dy cSd a osQ III. Figures of previous year relates to standalone Bank’s fi-
foÙkh; ls lacfa èkr gS]a blfy, mÙkjorhZ lekesyu foÙkh; osQ lkFk rqyuh; nancials for pre-amalgamation period, hence not compa-
ugha gSAa rable with post amalgamation financials
4-8 ys•k ekud ,,l &19 iV~Vs (ewy oaQiuh) 4.8. Accounting Standard AS -19 Lease (Parent Company)
ifjpkyu iV~Vs esa eq[; :i ls dk;Zky; ifjlj 'kkfey gksrs i. Operating lease primarily comprise office premises,
i. gSa] tks fd cSad osQ fodYi ij lkekU; :i ls gj 5 osa o"kZ which are renewable at the option of the bank
osQ var esa uohdj.kh; gksrs gSaA normally at the end of every 5th years.
ifjpkyu iV~Vs osQ fy, ykHk ,oa gkfu •krs esa fpfUgr dh ii. Amount of lease payment recognized in P & L
ii. Account for operating lease is $790.74Crores.
xbZ iV~Vk Hkqxrku dh jkf'k #790-74 djksM+ gSA
miyCèk lwpuk osQ vuqlkj 31-03-2021 rd xSj&jí djus iii. As per information available, Non-cancellable lease
iii. as on 31.03.2021: Nil
;ksX; iV~Vk % 'kwU;
4.9 AS 20 - Earnings Per Share
4-9 ys•k ekud 20 & çfr 'ks;j vtZu (Amount in R Cr
(#- djksM+ esa)
Particulars 31.03.2021 31.03.2020
fooj.k 31-03-2021 31-03-2020
Earnings per Basic 2.64 0.80
csfld 2-64 0-80
çfr 'ks;j vtZu Share Diluted 2.64 0.80
ßkflr 2-64 0-80
Amount used as numerator
dj osQ i'pkr~ U;wejsVj osQ :i esa mitksM+ 2561.97 438.45
2561-97 438-45 Profit after tax (Rs. In Crore)
dh xbZ jkf'k (#0 djksM+ es)a
Nominal value of shares Rs.2.00 each Rs.2.00 each
'ks;jksa dk vafdr ewY; # 2-00çR;sd # 2-00çR;sd
Weighted average number
gj (fMuksfeusVj) osQ :i esa mitksM+ fd, of equity shares used as the 9705896011 5460952184
9705896011 5460952184
x, bfDoVh 'ks;jksa dh Hkkfjr vkSlr la[;k denominator

4-10 vkLFkfxr dj vkfLr;ksa rFkk ns;rkvksa osQ çeq• ?kVd fuEufyf•r 4.10 Major components of deferred tax assets and liability
are set out below:
gSa%
(#- djksM+ esa) (Amount in Rs Crore)

fooj.k 31-03-2021 31-03-2020 Particulars 31.03.2021 31.03.2020

Deferred Tax Assets
vkLFkfxr dj vkfLr;k¡
Provision for bad & doubtful 25408.71 19596.40
v'kksè; ,oa lafnXèk ½.kksa osQ fy, çkoèkku 25408-71 19596-40
debts
NqV~Vh udnhdj.k osQ fy, çkoèkku 1227-01 756-03 Provision for leave encashment 1227.01 756.03
isa'ku o minku osQ fy, çkoèkku 0-07 0-07 Provision for Pension & Gratuity 0.07 0.07
dj ;ksX; gkfu (vkxs ys tk;k x;k) 1335-75 0-00 Taxable Loss (Carried Forward) 1335.75 0.00
vpy vkfLr;ksa ij ewY;ßkl 0-29 0-00 Depreciation on fixed assets 0.29 0.00

vU; vkdfLedrk,¡ 237-78 189-52 Others Contingencies 237.78 189.52

Total 28209.61 20542.02
oqQy 28209-61 20542-02
Deferred Tax Liabilities
vkLFkfxr dj ns;rk,a
Depreciation on fixed assets -164.13 -26.21
vpy vkfLr;ksa ij ewY;ßkl &164-13 &26-21
Deduction u/s 36(1)(viii)of 1135.37 266.51
vk;dj vfèkfu;e 1961 dh èkkjk 36(1) 1135-37 266-51 Income- tax Act,1961
(viii) osQ varxZr dVkSrh Others 216.91 237.98
vU; 216-91 237-98 Total 1188.15 478.28
oqQy 1188-15 478-28 Deferred Tax Assets/ 27021.46 20063.74
vkLFkfxr dj vkfLr;kWa@ (ns;rk) & 'kq¼ 27021-46 20063-74 (Liability) – Net

333
 Annual Report

4-11 ys•k ekud 28 & vkfLr;ksa dh vilkekU;rk (bEis;jesaV) 4.11 AS 28 - Impairment of Assets

cSad dh vkfLr;ksa dk ,d cM+k fgLlk ^foÙkh; vkfLr;ksa* dk gS ftuij A substantial portion of the bank’s assets comprises ‘financial
assets’ to which Accounting Standard 28 ‘Impairment of
ys•k ekud 28 ^^vkkfLr;ksa dh vilkekU;rk¸ ykxw ugha gksrh gSA cSad
Assets’ is Not Applicable. In the opinion of the bank, there is no
dh jk; esa bldh vkfLr;ksa (ftu ij ekud ykxw gksrk gS) dh mDr impairment of its assets (to which the standard applies) to any
ekud dh 'krZ osQ vèkhu visf{kr ekU;rk gsrq 31-03-2021 dks fdlh material extent as at 31.03.2021 requiring recognition in terms of
egRoiw.kZ lhek rd vilkekU;rk ugha gSA the said standard.
4-12 ys•k ekud 29 & çkoèkku] vkdfLed ns;rk,a vkSj vkdfLed 4.12 AS 29 - Provisions, Contingent Liabilities and Contingent
vkfLr;kWa % Assets

i. ns;rkvksa osQ fy, çkoèkkuksa esa mrkj&p<+ko* (i) Movement of provisions for liabilities *
(#- djksM+ esa) (Amount in Rs Crore)

fooj.k osru le>kSrs dkuwuh ekeys@ Salary

Legal cases/
Particulars arrears under
osQ vèkhu osru vkdfLedrk,¡ negotiation
contingencies
cdk;k
911.91 29.35
911-91 29-35 Balance as at 1st April 2020
1 vçSy] 2020 dks 'ks"k (713.72) (25.01)
(713-72) (25-01)
2026.41 48.95
vofèk osQ nkSjku miyCèk 2026-41 48-95 Provided during the year
(515.95) (6.17)
djk;k x;k (515-95) (6-17) 2316.96 0.23
Amounts used during the year
vofèk osQ nkSjku ç;qDr 2316-96 0-23 (317.76) (0.00)
jkf'k;ka (317-76) (0-00) 577.36 3.87
Reversed during the year
vofèk osQ nkSjku çR;kofrZr 577-36 3-87 (0.00) (1.83)
jkf'k (0-00) (1-83) 44.00 74.20
Balance as at 31.03.2021
44-00 74-20 (911.91) (29.35)
31-03-2021 dks 'ks"k
(911-91) (29-35) On actual Outflow on
Payment settlement /
okLrfod Hkqxrku fuiVku@fØLVyhdj.k
Timing of outflow/ crystallization
cfgxZeu@vfuf'prrk ij ij cfgxZeu uncertainties On actual Outflow on
dk le; okLrfod Hkqxrku fuiVku@fØLVyhdj.k Payment settlement /
ij ij cfgxZeu crystallization

*vU; osQ fy, çkoèkku dks NksM+dj * Excluding provisions for others.

ii. ykHk o gkfu •krs esa O;; 'kh"kZ osQ vUrxZr fn•k, x, ii Break-up of “Provisions and Contingencies” shown
under the head Expenditure in Profit and Loss Account
^^çkoèkkuksa o vkdfLedrkvksa¸ dk fooj.k fuEufyf•r gS%
is as follows:
(#- djksM+ esa) (Amount in Rs Crore)
fooj.k 31-03-2021 31-03-2020 Particulars 31.03.2021 31.03.2020

fuos'k ij ewY;ßkl osQ fy, 599-20 &368-07 Provisions for depreciation on

599.20 -368.07
investment
çkoèkku
Provision towards NPAs 17462.42 14715.78
vutZd vkfLr;ksa osQ fy, çkoèkku 17462-42 14715-78
Floating provisions for NPAs
vutZd vkfLr;ksa osQ fy, iQ+y
~ ksfVax 0-00 0-00 (over and above RBI 0.00 0.00
çkoèkku (Hkkjrh; fjt+oZ cSd a osQ provisioning norms)
çkoèkkuhdj.k ekun.Mksa ls vfèkd) Provision towards Standard
1214.38 73.46
Assets
ekud vkfLr;ksa osQ fy, çkoèkku 1214-8 73-46
Provision made towards
vk;dj osQ fy, fd;k x;k çkoèkku 1629-93 463-67 Income-tax 1629.93 463.67
(,iQchVh rFkk laifr dj lfgr) (including FBT & Wealth Tax )
Other Provisions &
vU; çkoèkku ,oa vkdfLedrk,a 612-14 &90-01 612.14 -90.01
Contingencies
oqQy 21518-07 14794-83 Total 21518.07 14794.83

334
 Annual Report

4-13 vLFkk;h çkoèkkuksa dk fooj.k fuEufyf•r gS% 4.13 Break-up of Floating Provisions is as follows:
(#- djksM+ esa) (Amount in R Crore)
fooj.k 31-03-2021 31-03-2020 Particulars 31.03.2021 31.03.2020
çkjfEHkd 'ks"k 360-25 360-25 Opening balance 360.25 360.25
o"kZ osQ nkSjku fd;s x;s 24-12 0-00 Quantum of floating provisions 24.12 0.00
ÝyksfVax çkoèkku dh ek=kk made during the year
o"kZ osQ nkSjku vkgj.k (Mªk 384-37 0-00 Purpose and amount of draw 384.37 0.00
Mkmu) dh jkf'k vkSj mís'; down made during the year

vfUre 'ks"k 'kwU; 360-25 Closing balance NIL 360.25

4-14 vkdfLed ns;rkvksa ij vuqlwph 12 ns•sa 4.14 Refer Schedule-12 on Contingent Liabilities
Such liabilities are dependent upon the outcome of
,slh ns;rk,a U;k;ky;@fookpu@U;k;ky; ls ckgj le>kSrksa] vihyksa Court/arbitration/out of court settlement, disposal
osQ fuiVku rFkk ek¡xh x;h jkf'k] lafonkxr nkf;Roksa dh 'krkZsa] lac¼ of appeals, and the amount being called up, terms
ikfVZ;ksa }kjk dh x;h rFkk mBk;h x;h ek¡xksa ij Øe'k% vkèkkfjr gSaA of contractual obligations, devolvement and raising
,sls ekeyksa esa dksbZ çfriwfrZ visf{kr ugha gSA of demand by concerned parties, respectively. No
reimbursement is expected in such cases.
4-15 cSad }kjk tkjh pqdkSrh vk'oklu i=k dk çdVhdj.k
4.15 Disclosure of Letter of Comfort (LoC) issued by Bank
¶cSd
a us ;wukbVsM foaQxMe esa fu;a=kd çwMfas l;y fouk;ed çkfèkdj.k “The Bank has issued a Letter of Comfort to Prudential
(ihvkj,) dks ,d pqdkSrh vk'oklu i=k tkjh fd;k gS ftlesa bl ckr Regulation Authority (PRA), the regulator in United
dk vk'oklu fn;k x;k gS fd cSd a viuh vuq"kaxh iatkc uS'kuy cSd
a Kingdom, committing that the bank shall provide
(baVjuS'kuy) fyfeVsM] ;woQs dks foRrh; lgk;rk çnku djsxk rkfd og financial support to its subsidiary, Punjab National Bank
ns; gksus ij viuh foÙkh; çfrc¼rk,a iwjh dj losQA¸ (International) Ltd., UK so that it meets its financial
commitments as and when they fall due”.
mijksDr osQ vfrfjDr cSad us dksbZ pqdkSrh vk'oklu i=k tkjh ugha
Apart from the above, the Bank has not issued any
fd;k gS vr% pqdkSrh vk'oklu i=k osQ rgr dksbZ lap;h foÙkh; Letter of Comfort and therefore, there are no cumulative
nkf;Ro ugha gS A financial obligations under Letter of Comfort.
;wukbVsM foaQxMe esa fu;a=kd çwMsafl;y fouk;ed çkfèkdj.k (ihvkj,) The Prudential Regulatory Authority (PRA), regulator of
us vius i=k fnukad 02-09-2015 osQ }kjk cSad dks ¶okp lwph¸ esa j•k UK, has vide its letter dated 02.09.2015 put the Bank
x;k gSA dksbZ fof'k‘ çfrcUèk ;k n.M ugha gSA ihvkj, us vius i=k under ‘watch list’. There were no specific restrictions
fnukad 12-02-2021 osQ ekè;e ls ih,uchvkbZ,y dks ¶okp lwph¸ or penalties. PRA vide its letter dated 12.02.2021 has
removed PNBIL from its ‘watch list’.
ls ckgj dj fn;k gSA
5- çdVhdj.k yhojst vuqikr% iwathxr mik; vkSj ,Dlikstj 5. Disclosure Leverage Ratio: Capital measure and the
Exposure measure along with Leverage Ratio:
mik; osQ lkFk yhojst vuqikr dk •qyklk fd;k tkuk gSA
(Amount in Rs Crore)
(#- djksM+ esa)
fooj.k 31-03-2021 31-03-2020 Particulars 31.03.2021 31.03.2020

Capital measure 61880.63 51523.00

iwath mik; 61880-63 51523-00
Exposure measure Total Exposure for Total Exposure
,Dlikstj mik; yhojst vuqikr dh x.kuk yhojst vuqikr dh the calculation of for the calculation
osQ fy, oqQy ,Dlikstj x.kuk osQ fy, oqQy Leverage ratio= of Leverage
¾ 1369438-76 ,Dlikstj ¾885278 1369438.76 ratio=885278
yhojst vuqikr (») 4-52» 5-82» Leverage Ratio (%) 4.52% 5.82%

6- dksfoM&19 egkekjh Hkkjr lfgr dbZ ns'kksa esa iSQy jgh gS] ftlosQ 6. COVID - 19 pandemic continues to spread across several
ifj.kkeLo:i oSf'od vkSj Hkkjrh; foÙkh; cktkjksa esa egRoiw.kZ countries including India resulting in a significant volatility in
vfLFkjrk vkSj oSf'od vkSj LFkkuh; vkfFkZd xfrfofèk;ksa esa mYys•uh; Global as well as Indian financial markets and a significant
decline in global and local economic activities. The Govt.
fxjkoV vkbZ gSA Hkkjr ljdkj us ekpZ 2020 ls ykWdMkmu mik;ksa of India announced a series of lock down measures from
dh ,d J`a•yk dh ?kks"k.kk dhA bl rjg osQ ykWdMkmu dks fofHk March 2020 onwards. Such lockdowns were lifted and re-
ljdkjksa }kjk vius&vius vfèkdkj {ks=k esa O;kIr fLFkfr osQ vkèkkj imposed for activities by various governments at various
ij fofHk le; ij xfrfofèk;ksa osQ fy, gVk fn;k x;k vkSj fiQj ls points of time depending on the situation prevailing in

335
 Annual Report

yxk;k x;kA dksfoM 19 egkekjh dh ekStwnk nwljh ygj esa] tgk¡ Hkh their respective jurisdictions. The current second wave of
Hkkjr esa u, ekeyksa dh la[;k esa mYys•uh; o`f¼ gqbZ gS] ogka blosQ COVID 19 pandemic, wherever the number of new cases
have increased significantly in India, has resulted in re-
ifj.kkeLo:i ns'k osQ fofHk fgLlksa esa LFkkuh;@{ks=kh; ykWdMkmu
imposition of localized/regional lockdown measures in
mik;ksa dks fiQj ls ykxw fd;k x;k gSA various parts of the country.
fLFkfr vHkh Hkh vfuf'pr cuh gqbZ gS vkSj cSad] fujarj vkèkkj ij The situation continues to be uncertain and the Bank is
fLFkfr dk ewY;kadu dj jgk gSA dksfoM &19 egkekjh cSad osQ ifj. evaluating the situation on ongoing basis. The extent
kkeksa dks fdl gn rd çHkkfor djsxh] ;g Hkfo"; osQ fodkl ij to which the Covid-19 pandemic will impact the Bank’s
fuHkZj djsxk] tks vU; ckrksa] Vhdkdj.k vfHk;ku dh liQyrk lfgr results will depend on future developments, which are
highly uncertain including among other things, the success
vR;fèkd vfuf'pr gSaA cSad osQ fy, çeq• fpfUgr dh xbZ pqukSfr;k¡ of vaccination drive. The major identified challenges for the
udnh çokg vkSj foLrkfjr dk;Z'khy iwath pØ osQ {kh.k ls mRi Bank would arise from eroding cash flows and extended
gksaxhA bu pqukSfr;ksa dk lkeuk djus osQ fy, cSad lHkh ekspkZsa ij •qn working capital cycles. The Bank is gearing itself on all the
dks rS;kj dj jgk gSA fronts to meet these challenges.

7- vkjchvkbZ ifji=k la[;k vkjchvkbZ@2015&16@376 Mhchvkj-la-chih- 7. Provisioning pertaining to fraud accounts due to
chlh- 92@21-04-048@2015&16 fnukad 18-04-2016 osQ vuqlkj amendment in provisioning norms as per RBI Circular no.
RBI/2015-16/376 DBR.No.BP.BC.92/21.04.048/ 2015-16
çkoèkku ekunaMksa esa la'kksèku osQ dkj.k èkks•kèkM+h •krksa ls lacafèkr dated 18.04.2016:
çkoèkku%
($ in Crores)
(#- djksM+ esa)
Category Number Amount Quantum Quantum of
Js.kh 31-03-2021 dks 31-03-2021 dks 31-03-2021 o"kZ osQ var esa of Frauds involved of provision unamortized
lekIr foÙkh; lekIr foÙkh; dks lekIr ^vU; vkjf{kr^ reported in fraud made provision
o"kZ osQ nkSjku o"kZ osQ nkSjku foÙkh; o"kZ osQ ls MsfcV fd, during the reported during the debited
fjiksVZ fd, x, fjiksVZ fd, x, nkSjku fd, x, x, vla'kksfèkr Financial during the Financial from ‘other
èkks•kèkM+h dh èkks•kèkM+h esa çkoèkku dh çkoèkku dh Year ended Financial Year ended reserve’ as
la[;k 'kkfey jkf'k ek=kk ek=kk 31.03.2021 Year ended 31.03.2021 at the end of
31.03.2021 the year
mèkkjdrZk 153@ 10872-49 4083-88 1013-10
Borrowal 153@ 10872.49 4083.88 1013.10
xSj& mèkkjdrZk 561# 75-02 54-99 & Non-Borrowal 561# 75.02 54.99 -
èkks•kèkM+h Frauds
oqQy 714 10947-51 4138-87 1013-10 Total 714 10947.51 4138.87 1013.10

@153 •krksa esa ls] 13 •krs iqjkus èkks•kèkM+h ekeys osQ gS vkSj @Out of 153 accounts, 13 accounts are old fraud cases
#854- 49 djksM+ dh o`f¼ dh xbZ gS vkSj vuqowQyhdj.k osQ dkj.k & $854.49Crores have been enhanced & updated to RBI
vkjchvkbZ dks viMsV fd;k x;k gSA due to harmonization.

#561 •krksa esa ls] 1 •krk iqjkus èkks•kèkM+h ekeys dk gS vkSj #18-00 # Out of 561 accounts, 1 account is old fraud case &
$18.00Crores have been enhanced & updated to RBI due
djksM+ dh o`f¼ dh xbZ gS vkSj vuqowQyhdj.k osQ dkj.k vkjchvkbZ to harmonization.
dks viMsV fd;k x;k gSA
8. I. Figures of the previous year have been regrouped /
8- I. tgk¡ Hkh vko';d gks] fiNys o"kZ osQ vkadMsa iqu% lewfgr@ rearranged / reclassified wherever necessary.
iqu% O;ofLFkr@ iqu% oxZhÑr fd, x, gSaA
II. Figures in the bracket wherever given (except Item no.
II. tgk¡ Hkh vkadMs çdks’ esa fn, x, gS (en la- 4-5% ys•k ekud 4.5: Accounting Standard 15 - Employees Benefits)
15& deZpkjh ykHk dks NksMd + j)] os fiNys o"kZ ls lEcfUèkr gaAS relates to previous year.

III. fiNys o"kZ osQ vkadM+s iwoZ&lekesyu vofèk osQ fy, ,dy III. Figures of previous year are related to Consolidated
cSad osQ foÙkh; ls lacafèkr gSa] blfy, mÙkjorhZ lekesyu Bank’s financials for pre-amalgamation period, hence
not comparable with post amalgamation financials.
foÙkh; osQ lkFk rqyuh; ugha gSaA

336
 Annual Report

iatkc uS'kuy cSad dk 31 ekpZ 2021 dks lekIr o"kZ ds fy, lesfdr udnh çokg dk fooj.k
PUNJAB NATIONAL BANK - STATEMENT OF CONSOLIDATED CASH FLOW FOR THE YEAR
ENDED 31ST MARCH 2021
(` 000 dks NksM+ fn;k x;k gS) (` 000 omitted)
fooj.k 31-03-2021 dks 31-03-2020 dks
Particulars As on 31.03.2021 As on 31.03.2020

d- ifjpkyu dk;Zdykiksa ls udnh çokg

A. Cash Flow from Operating Activities
dj osQ i'pkr fuoy ykHk 25619702 4384500
Net Profit after Tax
dj osQ fy, izko/ku 16320302 4636800
Provision for Tax

(I)
dj ls iwoZ fuoy ykHk (i) 41940004 9021300
Net Profit before taxes

(II)
fuEufyf•r ds fy, lek;kstu %
Adjustments for:
vpy vkfLr;ksa ij ewY;ßkl 9822322 6144400
Depreciation on fixed assets
fuos'k ¹fuoyº ij ewY;ßkl@(tkjh) 6595551 (3667300)
Depreciation/(Release) on Investments [net]
vutZd vkfLr;ksa ds fy, çko/ku 174030417 147157800
Provisions for non performing assets
ekud vkfLr;ksa ij çko/ku 12806722 734600
Provision on Standard Assets
vU; çko/ku (fuoy) 5682442 (900100)
Other Provision (net)
vlksfl,V~l esa miktZu dk 'ks;j (5421613) (1216000)
Share of earning in Associates
vpy vkfLr;ksa (fuoy) dh fcØh ls ykHk@gkfu 127377 (416700)
Profit / Loss on sale of Fixed Assets (net)
ckW.Mksa ij iznÙk C;kt 19928701 11762000
Interest paid on Bonds
dqy Sub Total (ii) 223571919 159598700

ifjpkyu vkfLr;ksa o ns;rkvksa esa ifjorZuksa ls iwoZ ifjpkyu ykHk

Operating Profit before Changes in Operating Assets (i+ii) 265511923 168620000
and Liabilities

(III)
ifjpkyu vkfLr;ksa o ns;krkvksa esa fuoy ifjorZu ds fy, lek;kstu
Adjustment for net change in Operating Assets and Liabilities
fuos'kksa esa ßkl@(o`f¼)
(196744006) (427158300)
Decrease / (Increase) in Investments
vfxzeksa esa ßkl@(o`f¼)
48786421 (292433900)
Decrease / (Increase) in Advances
vU; ifjlaifÙk;ksa esa ßkl@(o`f¼)
(64185379) (1760800)
Decrease / (Increase) in Other Assets

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(` 000 dks NksM+ fn;k x;k gS) (` 000 omitted)

fooj.k 31-03-2021 dks 31-03-2020 dks
Particulars As on 31.03.2021 As on 31.03.2020

tek jkf'k;ksa esa o`f¼@(ßkl)

357461845 283801900
Increase / (Decrease) in Deposits
m/kjksa esa o`f¼@(ßkl)
(300057713) 168746700
Increase / (Decrease) in Borrowings
vU; ns;rkvksa o çko/kuksa esa o`f¼@(ßkl)
(95234583) (5765000)
Increase / (Decrease) in Other Liabilities & Provisions
(iii) (249973415) (274569400)

ifjpkyuksa ls mRiUu udnh

(i+ii+iii) 15538508 (105949400)
Cash generated from Operations
iznr izR;{k dj (izfrns; jkf'k dks ?kVkdj) (3143186) (21981000)
Direct Taxes paid (net off Refund)
d- ifjpkyu dk;Zdykiksa ls fuoy udnh (A) 12395322 (127930400)
A. Net Cash from Operating Activities

[k- fuos'k dk;Zdykiksa ls udnh çokg@(ç;qÙkQ)

B Cash Flow from/(used in) Investing Activities
vpy vkfLr;ksa dh •jhn(fcØh dk 'kq¼)
(7868387) (3383300)
Purchase of Fixed Assets (net of Sales)
fuos'k dk;Zdykiksa es ç;qÙkQ fuoy udnh (B) (7868387) (3383300)
Net Cash used in Investing Activities

x- foÙkiks"k.k dk;Zdykiksa ls udnh çokg (ç;qÙkQ)

C. Cash flow from Financing Activities
'ks;j iwath@'ks;j vkosnu jkf'k@'ks;j çhfe;e 37773263 160910000
Share Capital/Share Application Money/Share Premium
[email protected] dk (ekspu) 35051057 (11902300)
Issue/(Redemption) of Bonds
ykHkka'k dk Hkqxrku (ykHkka'k ij dj lfgr) 0 (300100)
Payment of Dividends ( incl.tax on Dividend)
ckW.Mksa ij çnÙk C;kt (19928701) (13526000)
Interest paid on Bonds
lekesyu osQ ifj.kkeLo:i vkaf'kd ik=krk osQ fy, bZ&vkschlh
vkSj bZ&;w,uvkbZ osQ 'ks;jèkkjd dks udn Hkqxrku (5012) 0
Cash paid to Shareholder of e-OBC & e-UNI towards
fractional entitlement consequent to amalgamation
vYila[;d fgr esa o`f¼@(ßkl) 1261029 729900
Increase/ (Decrease) in Minority Interest
foÙkiks"k.k dk;Zdykiksa ls fuoy udnh (C) 54151636 135911500
Net Cash from Financing Activities

?k-
lekesyu ls çkIr udnh vkSj udnh rqY;
Cash and Cash Equivalents received on account of (D) 297108220 0
D.
amalgamation

M- udnh rFkk udnh rqY;ksa es fuoy ifjorZu (A+B+C+D) 355786791 4597800

E. Net Change in Cash and Cash Equivalents

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(` 000 dks NksM+ fn;k x;k gS) (` 000 omitted)

fooj.k 31-03-2021 dks 31-03-2020 dks
Particulars As on 31.03.2021 As on 31.03.2020

o"kZ dh 'kq#vkr esa udnh vkSj udnh rqY;

Cash and Cash Equivalents at the beginning of the year
udnh vkSj Hkkjrh; fjtoZ cSad ds ikl 'ks"k 386037900 323383200
Cash and Balances with Reserve Bank of India
cSadksa ds ikl 'ks"k vkSj ekax o vYi lwpuk ij çkI; /u 391519600 449576500
Balances with Banks & Money at Call & Short Notice
777557500 772959700

o"kZ ds var esa udnh rFkk udnh rqY;

Cash and Cash Equivalents at the end of the year
udnh vkSj Hkkjrh; fjtoZ cSad ds ikl 'ks"k 442672702 386037900
Cash and Balances with Reserve Bank of India
cSadksa ds ikl 'ks"k vkSj ekax o vYi lwpuk ij çkI; /u 690671589 391519600
Balances with Banks & Money at Call & Short Notice
1133344291 777557500
fVIif.k;k¡
Notes :-
1 çnÙk çR;{k djksa (okilh dk fuoy) dks ifjpkyu dk;Zdykiksa ls m¼r ekuk x;k gS rFkk bUgsa fuos'k rFkk foÙkh;u dk;Zdykiksa osQ eè; foHkDr ugha fd;k x;k gSA
Direct taxes paid (net off refund) are treated as arising from operating activities and are not bifurcated between investing and
financing activities.
2 dks’d esa fn, x, lHkh vkadMsa ^udnh cká çokg* n'kZkrs gSa
All figures in bracket represents “Cash Out Flow”
3 31-03-2020 osQ vkadM+s lekesyu ls iwoZ iatkc uS'kuy cSad osQ lesfdr vkadMsa gSa] blfy, 31-03-2021 osQ lekesyu osQ ckn osQ foÙkh; fooj.kksa
osQ lkFk rqyuh; ugha gSa
Figures of 31.03.2020 are related to consolidated pre amalgamated Punjab National Bank, hence not comparable with post
amalgamation financials of 31.03.2021.
4 fiNyh vofèk osQ vkadM+ksa dks orZeku vofèk osQ oxhZdj.k osQ vuq:i vko';d le>s tkus ij iqu% lewfgr fd;k x;k gSA
Figures of previous period have been regrouped wherever considered necessary to conform current period classification.

ih ds ok".kZs; vkj ds [khph izoh.k dqekj 'kekZ

P K VARSHNEY R K KHICHI PRAVEEN KUMAR SHARMA
lgk;d egkçCkaèkd mi egkçCkaèkd EkgkçCkaèkd
ASSISTANT GENERAL MANAGER DEPUTY GENERAL MANAGER GENERAL MANAGER

Mh ds tSu
D K JAIN
eq[; egkçca/d vkSj lh,iQvks
CHIEF GENERAL MANAGER & CFO

Lo:i dqekj lkgk fot; nqcs lat; dqekj

SWARUP KUMAR SAHA VIJAY DUBE SANJAY KUMAR
dkÕkZIkkyd funs'kd dkÕkZIkkyd funs'kd dkÕkZIkkyd funs'kd
EXECUTIVE DIRECTOR EXECUTIVE DIRECTOR EXECUTIVE DIRECTOR

339
 Annual Report

lh,p- ,l-,l- efYydktZqu jko

CH. S.S. MALLIKARJUNA RAO
çca/ funs'kd ,oa eq[; dk;Zikyd vf/dkjh
MANAGING DIRECTOR & CEO

iadt tSu foosd vxzoky MkW- vk'kk HkaMkjdj xkSre xqgk

PANKAJ JAIN VIVEK AGGARWAL Dr. ASHA BHANDARKER GAUTAM GUHA
funs'kd funs'kd funs'kd funs'kd
DIRECTOR DIRECTOR DIRECTOR DIRECTOR

gekjh bl frfFk dh fjiksVZ ds vuqlkj

As per our report of even date

ÑRks ,l ,u èkou ,aM oaQiuh ,y,yih ÑRks ,e osQ vxzoky ,aM oaQiuh d`rs , tkWu eksfjl ,aM dEiuh
For S N Dhawan & Co. LLP For M K Aggarwal & Co. For A John Moris & Co.
lunh ys[kkdkj lunh ys[kkdkj lunh ys[kkdkj
Chartered Accountants Chartered Accountants Chartered Accountants
,IkQvkj,u 000050,u@,u500045 ,IkQvkj,u 001411,u ,IkQvkj,u 007220,l
FRN: 000050N/N500045 FRN: 001411N FRN:007220S

lunh ys•kdkj lqfjanj oqQekj •V~Vj lunh ys•kdkj vrqy vxzoky lunh ys•kdkj th oqQekj
CA Surinder Kr. Khattar CA Atul Aggarwal CA G Kumar
Hkkxhnkj Hkkxhnkj Hkkxhnkj
Partner Partner Partner
(lnLÕk la- 084993) (lnLÕk la- 099374) (lnLÕk la- 023082)
(M.No. 084993) (M.No. 099374) (M.No. 023082)
LFkku % ubZ fnYyh LFkku % ubZ fnYyh LFkku % psUubZ
Place: New Delhi Place: New Delhi Place: Chennai

ÑRks ,l vkj xks;y ,aM oaQiuh Ñrs ih,l,eth ,aM ,lksfl,V~l

For S R Goyal & Co. For PSMG & Associates
lunh ys[kkdkj lunh ys[kkdkj
Chartered Accountants Chartered Accountants
,IkQvkj,u 001537lh ,IkQvkj,u 008567lh
FRN: 001537C FRN: 008567C

lunh ys•kdkj vt; vVksfy;k lunh ys•kdkj lanhi tSu

CA Ajay Atolia CA Sandeep Jain
Hkkxhnkj Hkkxhnkj
Partner Partner
(lnLÕk la- 077201) (lnLÕk la- 077281)
(M.No. 077201) (M.No. 077281)
LFkku % ubZ fnYyh LFkku % ubZ fnYyh
Place: New Delhi Place: New Delhi

fnukad % 04@06@2021
Date : 04/06/2021
LFkku % ubZ fnYyh
Place : New Delhi

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 Annual Report

Lora=k ys[kkijh{kdkas dk izfrosnu INDEPENDENT AUDITORS’ REPORT

iatkc uS'kuy cSad ds lnL;ksa ds fy, To the Members of Punjab National Bank
Report on Audit of the Consolidated Financial Statements
lesfdr foÙkh; foojf.k;ksa dh ys[kk&ijh{kk ij fjiksVZ
vfHker Opinion
1. We have audited the attached Consolidated Financial
1- geus 31 ekpZ 2021 dks iatkc uS'kuy cSad (¶cSad¸)] bldh Statements of Punjab National Bank (“the Bank”), its
vuq"kafx;ksa (ewy vkSj bldh vuq"kafx;ksa dks ,d lkFk ¶lewg¸ dgk subsidiaries (the parent and its subsidiaries together
tkrk gS)] vkSj lgk;d oaQifu;ksa dh layXu lesfdr foÙkh; foojf.k;ksa] referred to as “the group”), and associates as at 31 March
ml frfFk dks lekIr o"kZ osQ fy, lesfdr ykHk vkSj gkfu •krs vkSj 2021, the Consolidated Profit and Loss Account and the
Consolidated Cash Flow Statement for the year ended on
lesfdr udnh çokg fooj.kh vkSj egRoiw.kZ ys•kadu uhfr;ksa osQ lkj that date and a summary of significant accounting policies
vkSj blosQ lkFk layXu vU; O;k[;kRed tkudkjh dh ys•k ijh{kk and other explanatory information annexed thereto, in which
dh gS] ftlesa fuEufyf•r 'kkfey gSa% the following are incorporated:
i- gekjh ys•k ijh{kk fjiksVZ fnukad 4 twu] 2021 osQ ekè;e ls i. Audited Financial Statements of Punjab National Bank
gekjs }kjk ys•k ijh{kk dh xbZ iatkc uS'kuy cSad (cSad) dh (the Bank), audited by us, vide our audit report dated 4
ys•k ijhf{kr foÙkh; foojf.k;k¡_ June 2021;

ii. vU; ys•k ijh{kdksa }kjk 01 vuq"kaxh vkSj 02 lgk;d oaQifu;ksa ii. Audited Financial Statements of 01 Subsidiary and 02
Associates, audited by other auditors; and
dh ys•k ijhf{kr foÙkh; foojf.k;k¡ vkSj_
iii. Unaudited accounts of 03 Subsidiaries and 13
iii. 03 vuq"kafx;ksa vkSj 13 lgk;d oaQifu;ksa osQ xSj ys•k ijhf{kr •krsA Associates.
2. gekjh jk; esa vkSj gekjh loZksÙke tkudkjh esa rFkk gesa fn, x, Li‘hdj.k 2. In our opinion and to the best of our information and
osQ vuqlkj ,oa vuq"kafx;ksa vkSj lgk;d oaQifu;ksa dh vyx&vyx according to the explanations given to us and based on our
consideration of the reports of other auditors on separate
foÙkh; foojf.k;ksa ij vU; ys•k ijh{kdksa dh fjiksVZ] çcaèku }kjk financial statements of subsidiaries and associates, the
çLrqr dh xbZ vuq"kafx;ksa@lgk;d oaQifu;ksa dh xSj&ys•kijhf{kr foÙkh; unaudited financial statements and the other financial
foojf.k;k¡ vkSj vU; foÙkh; tkudkjh ij gekjs fopkj osQ vkèkkj ij] information of subsidiaries/ associates as furnished by
mijksDr lesfdr foÙkh; fooj.k cSad osQ fy, visf{kr rjhosQ ls cSafoaQx the management the aforesaid consolidated financial
fofu;eu vfèkfu;e] 1949 (vfèkfu;e) }kjk vko';d tkudkjh statements give the information required by the Banking
Regulation Act, 1949 (the ‘Act’) in the manner so required
çnku djrh gSa vkSj vkerkSj ij Hkkjr esa LohÑr ys•kadu fl¼karksa osQ
for bank and are in conformity with accounting principles
vuq:i gSa vkSj% generally accepted in India and :
d- lesfdr rqyu i=k] bl ij fn, x, uksV~l osQ lkFk ifBr] lHkh a. the Consolidated Balance Sheet, read with the notes
vko';d fooj.kksa lfgr ,d iw.kZ vkSj fu"i{k rqyu i=k gS] thereon is a full and fair view of Balance Sheet
ftlesa vko';d fooj.k fn, x, gSa vkSj lgh çdkj ls cuk;k containing all the necessary particulars, is properly
x;k gS rkfd 31 ekpZ] 2021 dks cSad osQ ekeyksa dh fLFkfr drawn up so as to exhibit a true and fair view of the
osQ ckjs esa lgh vkSj fu"i{k n`f‘dks.k çnf'kZr fd;k tk losQ_ state of affairs of the Bank as at 31 March, 2021;

[k- lesfdr ykHk vkSj gkfu •krk] bl ij fn, x, uksV osQ lkFk b. the Consolidated Profit and Loss Account, read with
the notes thereon shows a true balance of profit; and
ifBr] ykHk dk lgh 'ks"k n'kZkrk gS_ rFkk
c. the Consolidated Cash Flow Statement gives a true
x- ml frfFk dks lekIr o"kZ osQ fy, lesfdr udn çokg fooj.k] and fair view of the cash flows for the year ended on
udn çokg dk lgh vkSj fu"i{k n`f‘dks.k çnku djrk gSA that date.
vfHker dk vkèkkj Basis for Opinion
3. We conducted our audit in accordance with the Standards
3. geus bafLVV~;wV vkWiQ pkVZMZ ,dkmaVsUV~l vkWiQ bafM;k (vkbZlh,vkbZ)
on Auditing (SAs) issued by the Institute of Chartered
}kjk ys•k ijh{kk ij tkjh ekudksa (,l ,) osQ vuqlkj ys•kijh{kk Accountants of India (ICAI). Our responsibilities under
dh gSA mu ekudksa osQ rgr gekjh tf+Eesnkfj;k¡ vkxs gekjh fjiksVZ osQ those Standards are further described in the Auditor’s
lesfdr foÙkh; fooj.kksa dh ys•k ijh{kk osQ fy, ys•k ijh{kd dh Responsibilities for the Audit of the Consolidated Financial
ftEesnkfj;k¡ •aM esa of.kZr dh xbZ gSaA Hkkjr esa lesfdr foÙkh; fooj.kksa Statements’ section of our report. We are independent of
the Group in accordance with the code of ethics issued by
dh gekjh ys•k ijh{kk osQ fy, çklafxd uSfrd vko';drkvksa osQ lkFk
the Institute of Chartered Accountants of India together
bafLVV~;wV vkWiQ pkVZMZ ,dkmaVsaV~l vkWiQ bafM;k }kjk tkjh vkpkj lafgrk with ethical requirements that are relevant to our audit of
osQ vuqlkj ge lewg ls Lora=k gSa] vkSj geus bu vko';drkvksa vkSj the Consolidate Financial Statements in India, and we have
vkpkj lafgrk osQ vuqlkj viuh vU; uSfrd ftEesnkfj;ksa dks iwjk fd;k fulfilled our other ethical responsibilities in accordance with
gSA gesa fo'okl gS fd geus tks ys•k ijh{kk lk{; çkIr fd, gSa] os these requirements and the code of ethics. We believe
that the audit evidence we have obtained is sufficient and
gekjs vfHker osQ fy, vkèkkj çnku djus gsrq i;ZkIr vkSj mi;qDr gSaA appropriate to provide a basis for our opinion.

341
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çeq• ys•k ijh{kk ekeys Key Audit Matters

4. çeq• ys•k ijh{kk ekeys os ekeys gSa] tks gekjs is'ksoj fu.kZ; esa] 4. Key audit matters are those matters that, in our professional
pkyw vofèk osQ lesfdr foÙkh; fooj.kksa dh gekjh ys•k ijh{kk esa judgment, were of most significance in our audit of the
Consolidated Financial Statements of the current period.
lcls egRoiw.kZ FksA ;s ekeys foÙkh; fooj.k dh gekjh ys•k ijh{kk
These matters were addressed in the context of our audit
osQ lUnHkZ esa lexz :i ls ns•s x, vkSj mu ij viuk er cukus esa] of the Consolidated Financial Statements as a whole, and
geus bu ekeyksa ij vyx er ugha fn;k gSA geus viuh fjiksVZ esa in forming our opinion thereon, and we do not provide a
of.kZr fd, tkus gsrq egRoiw.kZ ys•k ijh{kk ekeyksa osQ :i esa fuEu separate opinion on these matters. We have determined the
of.kZr ekeyksa dks fuèkZkfjr fd;k gSA matters described below to be the key audit matters to be
communicated in our report.
eq[; ys[kk&ijh{kk ekeys ys[kk&ijh{kk esa dSls gekjs ekeys dks
n'kkZ;k x;k gSA Key Audit Matters How our matter was addressed in
the audit
vfxze&oxhZdj.k vkSj gekjs ys•kijh{kk n`f‘dks.k esa vkfLr;ksa osQ
çkoèkkuhdj.k oxZhdj.k vkSj blosQ çkoèkkuhdj.k osQ lacaèk Advances – classification Our audit approach included an
and provisioning understanding of the Bank’s software,
(ys•kadu uhfr la[;k 5 osQ esa cSad osQ lkWÝVos;j] ifji=k] fn'kk&funZs'k vkSj circulars, guidelines and directives
lkFk ifBr] lesfdr foÙkh; Hkkjrh; fjt+oZ cSad osQ fn'kk&funZs'k ,oa funs'k (Refer Schedule 9 to the of the Reserve Bank of India and
Consolidated Financial
fooj.kksa dh vuqlwph 9 dk vkSj cSad osQ vkarfjd funZs'k vkSj çfØ;k,a Statements, read with the
the Bank’s internal instructions and
lanHkZ ysa) lfEefyr dh xbZ vkSj fuEufyf•r ys•kijh{kk procedures in respect of the assets
çfØ;kvksa dks viuk;k x;kA Accounting Policy No.5) classification and its provisioning
vfxzeksa dks vtZd vkSj The advances are and adopted the following audit
vutZd vfxzeksa (,uih,) • vfxzeksa ls lacafèkr vk; fuèkZkj.k] vkfLr classified as performing procedures:
oxZhdj.k vkSj çkoèkkuhdj.k osQ lacaèk esa and non-performing • Evaluated and understood the
osQ :i esa oxZhÑr fd;k
çklafxd vkjchvkbZ fn'kkfunZs'kksa dk ikyu advances (NPA) and Bank’s internal control system
x;k gS vkSj Hkkjrh;
djus esa cSad dh vkarfjd fu;a=k.k ç.kkyh dk provisioning thereon is in adhering to the Relevant RBI
fjtoZ cSad (vkjchvkbZ) ewY;kadu fd;k x;k vkSj le>k x;kA guidelines regarding income
made in accordance with
}kjk fuèkZkfjr foosdiw.kZ the prudential norms as recognition, asset classification and
ekunaMksa osQ vuqlkj bu ij • fMtkbu vkSj dk;ZkUo;u osQ lkFk&lkFk prescribed by the Reserve provisioning pertaining to advances.
çkoèkku fd;k x;k gSA vkfLr çklafxd fu;a=k.kksa osQ lapkyukRed Bank of India (RBI). • Test checked the design and
oxZhdj.k] vk; fuèkZkj.k vkSj çHkko'khyrk dh ijh{k.k tk¡p dh xbZ] The asset classification, implementation as well as
çkoèkkuhdj.k dksj cSafoaQx ftlesa vfxzeksa ls lacafèkr vk; fuèkZkj.k] income recognition and operational effectiveness of relevant
lkWY;w'ku (lhch,l) }kjk vkfLr oxZhdj.k vkSj çkoèkku osQ lacaèk esa provisioning is done by controls, including involvement of
fd;k x;k gSA foosdiw.kZ eSuqvy çfØ;k osQ la;kstu dh tkap Hkh Core Banking Solution manual process in relation to income
'kkfey gSA (CBS). The extent of recognition, asset classification and
ekunaMksa osQ rgr ,uih, provisioning pertaining to advances
provisioning of NPA under
osQ çkoèkkuhdj.k dh lhek • fdlh Hkh vfxze •krs esa vfrns;] vlarks"ktud the prudential norms • Reviewed the documentations,
eq[; :i ls bldh vofèk lapkyu ;k detksjh dk irk yxkus osQ are mainly based on its operations / performance and
vUrfuZfgr çfrHkwfr dh fy,] cM+s vkSj nckoxzLr vfxzeksa dh tkap ageing and recoverability monitoring of the advance accounts,
olwyh ;ksX;rk ij vkèkkfjr osQ vkèkkj ij çys•uksa] ifjpkyu@çn'kZu of the underlined security. on test check basis of the large and
gSA vkSj vfxze •krksa dh fuxjkuh gekjs }kjk stressed advances, to ascertain any
In the event of any overdue, unsatisfactory conduct or
ys•k&ijhf{kr 'kk•kvksa@lacafèkr çHkkxksa improper application of
foosdiw.kZ ekunaMksa osQ osQ lacaèk esa vkjchvkbZ osQ foosdiw.kZ weakness in any advance account,
the prudential norms examination of classification as
fdlh Hkh vuqfpr mi;ksx ekunaMksa osQ vuqlkj oxZhdj.k dh tkap or consideration of the per prudential norms of the RBI, in
;k çfrHkwfr osQ xyr ewY; dh leh{kk dh xbZA 'kk•k lkafofèkd ys•k incorrect value of the respect of the branches / relevant
fuèkZkj.k dh fLFkfr esa] ijh{kdksa }kjk ys•k ijhf{kr 'kk•kvksa osQ lacaèk security, as the valuation divisions audited by us. In respect
D;ksafd çfrHkwfr osQ ewY; esa] geus mudh fjiksVZksa ij Hkjkslk fd;k gSA of the security involves of the branches audited by the
fuèkZkj.k esa mPp Lrj dk high degree of estimation branch statutory auditors, we have
vuqeku vkSj fu.kZ; 'kkfey blosQ vfrfjDr geus ijh{k.k tkap osQ vkèkkj and judgement, the placed reliance on their reports.
ij fdlh çfrowQy fo'ks"[email protected];ksa carrying value of the
gksrk gS] vfxzeksa dk ogu Further we have reviewed on test
okys vfxzeksa dk irk yxkus osQ fy, ½.k advances could be
ewY; O;fDrxr ;k lkewfgd check basis the reports of the credit
ys•k&ijh{kk] fujh{k.k ys•k&ijh{kk] tksf•e materially misstated audit, inspection audit, risk based
:i ls oLrqr% xyr rjhosQ vkèkkfjr vkarfjd ys•k&ijh{kk] leorhZ
either individually or internal audit, concurrent audit,
ls çLrqr fd;k tk ldrk ys•k&ijh{kk] fu;ked ys•k&ijh{kk dh collectively, and in view regulatory audit to ascertain the
gS] vkSj foÙkh; fooj.kksa fjiksVZksa dh leh{kk dh gS vkSj cSad flLVe ls of the significance of the advances having any adverse features
esa vfxzeksa dh jkf'k osQ tkjh fjiksVZ dh leh{kk dhA amount of advances in / comments, and reviewed the reports
egRo dks ns•rs gq, vfxzeksa the financial statements generated from the Bank’s system.
dk oxhZdj.k vkSj blosQ gekjk ifj.kke% the classification of Our Results:
çkoèkkuhdj.k dks gekjh ysunsuksa osQ egRo dks ns•rs gq, gekjh the advances and
provisioning thereon has The results of our audit process
ys•k&ijh{kk esa eq[; ys•k ys•k ijh{kk çfØ;k osQ ifj.kke mfpr vkSj were observed to be adequate and
been considered as Key
ijh{kk ekeyk ekuk x;k gSA larks"ktud ik, x,A satisfactory considering the materiality
Audit Matter in our audit.
of the transactions

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fuos'k & ewY;kadu] vkSj xSj&fu"ikfnr Hkkjrh; fjtoZ cSad osQ ifji=kksa@funZs'kksa Investments – valuation, and Our audit approach towards
fuos'kksa osQ fy, igpku ,oa çkoèkku osQ lanHkZ esa fuos'k osQ çfr gekjs identification and provisioning for Investments with reference
ys•k ijh{kk n`f‘dks.k esa fMtkbu dh Non-Performing Investments to the RBI circulars /
(ys•kadu uhfr la[;k 4 osQ lkFk ifBr (Refer Schedule 8 to the Consolidated
directives included the
leh{kk o tk¡p] dk;ZkUo;u] vkarfjd review and testing of the
lesfdr foÙkh; fooj.kksa dh vuqlwph 8 fu;a=k.k dk ifjpkyu çHkko vkSj Financial Statements, read with the
design, implementation,
dk lanHkZ ysa) ewY;kadu ls lacafèkr ys•k ijh{kk
Accounting Policy No.4)
operating effectiveness of
Investment portfolio of the bank internal controls and audit
cSad osQ fuos'k iksVZiQksfy;ks esa ljdkjh çfØ;k,a xSj&fu"ikfnr fuos'kksa dh
comprises of Investments in procedures in relation to
çfrHkwfr;ka] ckaM~l] fMcsapj] 'ks;j] igpku] oxhZdj.k] fuos'kksa ls lacafèkr Government Securities, Bonds, valuation, classification,
çfrHkwfr jlhnksa vkSj vU; LohÑr Hkkjrh; fjtoZ cSad osQ fn'kkfunZs'kksa osQ Debentures, Shares, Security identification of Non-
çfrHkwfr;ka esa fuos'k 'kkfey gS] ftUgsa vuqlkj çkoèkku@voewY;u 'kkfey gS Receipts and other Approved Performing Investments,
ifjiDork rd èkkfjr] fcØh osQ fy, A Securities which are classified under provisioning / depreciation
three categories, Held to Maturity, related to Investments as
miyCèk vkSj O;kikj osQ fy, èkkfjr • geus bu fuos'kksa dk mfpr ewY; Available for Sale and Held for Trade. per RBI guidelines
rhu Jsf.k;ksa osQ varxZr oxhZÑr fd;k fuèkZkfjr djus osQ fy, fofHk Valuation of Investments, identification • We reviewed and
x;k gSA Ïksrksa ls tkudkjh ,d=k djus of Non-performing Investments evaluated the process
osQ fy, viukbZ xbZ çfØ;k dh (NPI) and the corresponding non- adopted for collection of
fuos'kksa dk ewY;kadu] xSj&fu"ikfnr recognition of income and provision information from various
fuos'kksa dh igpku (,uihvkbZ) vkSj leh{kk vkSj ewY;kadu dhA
thereon, is carried out in accordance sources for determining
vk; dk rn~uqlkj xSj&fuèkZkj.k rFkk ml • fuos'k osQ p;fur uewus osQ fy, with the relevant circulars / guidelines fair value of these
ij çkoèkku] vkjchvkbZ osQ lacafèkr / directions of RBI. The valuation of investments.
(çfrHkwfr dh çÑfr osQ vkèkkj
each category (type) of aforesaid
ifji=kksa@fn'kkfunZs'kksa@funZs'kksa osQ vuqlkj ij fuos'k dh lHkh Jsf.k;ksa dks security is to be carried out as per the
• For selected sample of
fd;k tkrk gSA mijksDr çfrHkwfr dh doj djrs gq,) geus vkjchvkbZ investments (covering all
methodology prescribed in circulars
categories of investments
çR;sd Js.kh (çdkj) dk ewY;kadu ekLVj ifji=kksa vkSj funZs'kksa osQ and directives issued by the RBI
based on nature of
vkjchvkbZ }kjk tkjh ifji=kksa vkSj lkFk 'kq¼rk vkSj vuqikyu dh which involves collection of data/
security) we tested
information from various sources
funZs'kksa esa fuèkZkfjr i¼fr osQ vuqlkj tk¡p dhA accuracy and compliance
such as FBIL rates, rates quoted on
fd;k tk,] ftlesa ,iQchvkbZ,y with the RBI Master
• geus ,uihvkbZ dh igpku] vkSj BSE/ NSE, financial statements of
Circulars and directions.
njksa] ch,lbZ@,u,lbZ ij m¼`r njksa] vk; osQ vuqowQy ifjorZu vkSj unlisted companies,  NAV in case
xSj&lwphc¼ oaQifu;ksa osQ foÙkh; fooj.kksa] of mutual funds & security receipts • We assessed and
çkoèkku osQ fueZk.k dh çfØ;k dk etc. Certain investments are based evaluated the process of
E;wpqvy iaQM osQ ekeys esa ,u,oh vkadyu vkSj ewY;kadu fd;kA on the valuation methodologies identification of NPIs, and
(NAV) vkSj çfrHkwfr jlhnksa vkfn tSls gekjk ifj.kke% that include statistical models with corresponding reversal of
fofHk Ïksrksa ls çkIr vkadMs+@lwpuk dk inherent assumptions, assessment income and creation of
laxzg 'kkfey gSAoqQN fuos'k ewY;kadu egRo dks ns•rs gq, gekjh ys•k of price for valuation based on provision.
ijh{kk çfØ;k osQ ifj.kke mfpr financial statements etc. Hence, the
i¼fr;ksa ij vkèkkfjr gksrs gSa ftuesa Our Results:
price discovered for the valuation
varfuZfgr èkkj.kkvksa lfgr lkaf[;dh; vkSj larks"ktud ik, x,A of these Investments may not be The results of our audit
ekWMy] foÙkh; fooj.kksa ij vkèkkfjr the true representative but only a process were observed
ewY;kadu osQ fy, ewY; dk fuèkZkj.k fair assessment of the Investments to be adequate and
as on date. Hence the valuation of satisfactory considering the
vkfn 'kkfey gksrs gSaA blfy,] bu Investments requires special attention materiality.
fuos'kksa osQ ewY;kadu osQ fy, fuèkZkfjr and further in view of the significance
dh xbZ dher lgh n~;ksrd u gksdj] of the amount of Investments in the
vkt rd osQ fuos'kksa dk ,d fu"i{k financial statements the same has
been considered as Key Audit Matter
fuèkZkj.k gks ldrh gSA blfy, fuos'k in our audit.
osQ ewY;kadu ij fo'ks"k è;ku nsus dh
vko';drk gS vkSj vkxs foÙkh; fooj.kksa
esa fuos'k dh jkf'k osQ egRo dks ns•rs
gq,] mDr dks gekjh ys•kijh{kk esa eq[;
ys•k ijh{kk dk ekeyk ekuk x;k gSA

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lwpuk çkSn~;ksfxdh (vkbZVh) dk gekjs ys•kijh{kk n`f‘dks.k esa ;s Assessment of Information Our audit approach included:-
Technology (IT):
vkadyu% 'kkfey gSa% & • Understanding the coding system
IT controls with respect to adopted by the bank for various
vkbZVh] vkbZvkj,lh ekunaMksa lfgr • fofHk Jsf.k;ksa osQ xzkgdksa osQ recording of transactions, categories of customers.
vkjchvkbZ osQ fn'kkfunZs'kksa osQ vuqikyu fy, cSad }kjk viukbZ xbZ dksfMax generating various reports
• Understanding  the feeding of the
esa rS;kj dh xbZ fofHk fjiksVZksa] ysunsuksa ç.kkyh dks le>uk in compliance with RBI
data in the system and going through
guidelines including IRAC
dh fjdkWfMax osQ lacaèk esa fu;a=k.k j•rk the extraction of the financial
• flLVe esa MsVk dh iQhfMax dks norms.
information and statements from
gSA
le>uk vkSj cSad esa ekStwnk vkbZVh Other compliances to the IT system existing in the Bank.
fu;kedksa vkfn osQ fy, vU; ç.kkyh ls foÙkh; tkudkjh vkSj regulators etc is an
• Checking of the user requirements
important part of the
vuqikyu çfØ;k dk ,d egRoiw.kZ LVsVesaV fudkyukA process. Such reporting is
for any changes in the regulations/
Hkkx gSAbl rjg dh fjiksfVZax dksj policy of the bank.
• cSad osQ fofu;eksa@uhfr esa fdlh highly dependent on the
cSafoaQx lkWÝVos;j vkSj vU; lac¼ effective working of Core • Reviewed the reports generated by
Hkh cnyko osQ fy, mi;ksxdrZk Banking Software and the system on sample basis.
ç.kkfy;ksa dh çHkkoh dk;Zç.kkyh ij
dh vko';drkvksa dh tk¡p other allied systems.
fuHkZj gSA Our Result
djukA We have considered this However, the system needs to
geus bls çeq• ys•kijh{kk ekeys osQ as key audit matter as any
• flLVe }kjk uewuk vkèkkj ij be  strengthened  for its efficacy to
:i esa ekuk gS] D;ksafd fu;a=k.k esa control lapses, validation control persisting deficiencies of input/
tujsV fjiksVZksa dh leh{kk djukA failures, incorrect input
dksbZ Hkh pwd] lR;kiu foiQyrkvksa] output data from the system
data and wrong extraction
xyr buiqV MsVk vkSj MsVk osQ xyr gekjk ifj.kke of data may result in
fu"d"kZ.k osQ ifj.kkeLo:i çcaèku vkSj wrong reporting of data
gkykafd] flLVe dks flLVe ls
fofu;kedksa dks MsVk dh xyr fjiksfVZax to the management and
buiqV@vkmViqV MsVk esa vk jgh regulators.
gks ldrh gSA
dfe;ksa dks fu;af=kr djus dh {kerk Litigation & Contingent Our audit approach included :-
etcwr djus dh vko';drk gS Liabilities
• Going through the current status
eqdnesckth vkSj vkdfLed ns;rk,¡ gekjs ys•kijh{kk n`f‘dks.k esa 'kkfey Assessment of Contingent of the tax litigations and contingent
Fks%& liabilities in respect of liabilities;
çR;{k vkSj vçR;{k djksa lfgr oqQN certain litigations including
• Examining the orders and/or
eqdneksa osQ lacèa k esa vkdfLed ns;rkvksa dj eqdneksa vkSj vkdfLed ns;rkvksa Direct and Indirect Taxes
communication received from
dk ewY;kadurFkk cSad ij vU; ikfVZ;ksa dh orZeku fLFkfr dks tkuuk_ and various other claims
various Tax Authorities/ Judicial
filed by other parties upon
}kjk nk;j fofHk nkoksa ftUgsa ½.k osQ forums and follow up action thereon;
fofHk dj çkfèkdj.kksa@U;kf;d eapksa the Bank not acknowledged
:i esa Lohdkj ugha fd;k x;k gSA as debts. • Evaluating the merits of the subject
ls çkIr vkns'kksa vkSj@;k lapkj dh matter under consideration with
cSad dk ewY;kadu] ekeys osQ rF;] tkap djuk vkSj ml ij vuqorhZ The Bank’s assessment is
reference to the grounds presented
supported by the facts of
muosQ Lo;a osQ fu.kZ;] iwoZ vuqHko vkSj dkjZokbZ djuk matter, their own judgment,
therein and available independent
dkuwuh vkSj Lora=k dj lykgdkjksa dh legal / tax advice; and
çLrqr fd, x, vkèkkjksa osQ lanHkZ esa past experience, and advice
lykg]tgk¡ Hkh vko';d ekuh tkrh gS] from legal and independent Wherever required, reliance is placed
fopkjkèkhu fo"k; vkSj mlesa miyCèk tax consultants wherever on the opinion of legal and tax
}kjk lefFkZr gSA rnuqlkj] vçR;kf'kr
Lora=k dkuwuh@dj lykg osQ xq.knks"k considered necessary. consultants.
çfrowQy ifj.kke cSad osQ fjiksVZ fd,
dk ewY;kadu_ rFkk Accordingly, unexpected
x, ykHk vkSj rqyu i=k dks vR;fèkd adverse outcomes may
çHkkfor dj ldrs gSaA tgka Hkh vko';d gks] dkuwuh vkSj significantly impact the
dj lykgdkjksa dh jk; ij Hkjkslk Bank’s reported profit and
geus mi;ZqDr {ks=k dks eqdneksa osQ the Balance Sheet.
fd;k tkrk gSA
ifj.kke ls lacafèkr vfuf'prrk osQ We determined the above
eísutj ,d çeq• ys•kijh{kk ekeys area as a Key Audit Matter
osQ :i esa fuèkZkfjr fd;k gS] ftls dkuwu in view of associated
dh O;k[;k esa fu.kZ; dks ykxw djus dh uncertainty relating to the
outcome of litigations which
vko';drk gksrh gSA rnuqlkj] gekjh requires application of
ys•kijh{kk fopkjkèkhu fo"k;&oLrq osQ judgment in interpretation of
rF;ksa dk fo'ys"k.k djus vkSj lacafèkr law. Accordingly, our audit
dkuwu osQ fu.kZ;@O;k[;k ij osQafær dh was focused on analysing
the facts of subject matter
xbZ FkhA under consideration and
judgments/ interpretation of
law involved.

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egRoiw.kZ ekeys Emphasis of Matter

5- ge fuEufyf•r dh vksj è;ku vkdf"kZr djrs gSa% 5. We draw attention to following:

d- ,uih, •krksa esa olwyh osQ fofu;ksx dh ys•kadu uhfr esa ifjorZu osQ a. Note No. 4.1 of the consolidated financial statements
regarding change in accounting policy of appropriation
lacaèk esa lesfdr foÙkh; fooj.kksa dh uksV la[;k 4-1 A of recovery in NPA accounts.
[k- lesfdr foÙkh; ifj.kkeksa osQ lkFk&lkFk uksV la-6] tksfd uksoy dksjksuk b. Note No. 6 to the consolidated financial statement,
ok;jl (dksfoM19) osQ çdksi osQ dkj.k iSQyh vfuf'prrkvksa vkSj which describes the uncertainties due to outbreak of
çcaèku }kjk fd, x, cSad osQ O;kolkf;d dk;ksZ ij blosQ çHkko osQ novel corona virus (COVID 19) and the management's
ewY;kadu dk o.kZu djrk gSA assessment of its impact on the business operations of
the Bank.
bu ekeyksa osQ lacaèk esa gekjh jk; la'kksfèkr ugha dh xbZ gSA
Our opinion is not modified in respect of these matters.
foÙkh; fooj.kksa vkSj mu ij ys•k ijh{kd dh fjiksVZ osQ vykok vU;
tkudkjh Information Other than the Financial Statements and
Auditor’s Report thereon
6- cSad dk funs'kd eaMy vU; tkudkfj;ksa osQ fy, mÙkjnk;h gSA vU;
6. The Bank’s Board of Directors is responsible for the other
tkudkjh esa fuxfer vfHk'kklu fjiksVZ 'kkfey gS (ysfdu blesa foÙkh; information. The other information comprises the Corporate
fooj.k vkSj mu ij gekjs ys•kijh{kd dh fjiksVZ 'kkfey ugha gS)] Governance Report (but does not include the financial
tks geus vuqyXud] ;fn dksbZ gks] lfgr bl ys•kijh{kd fjiksVZ rFkk statements and our auditor’s report thereon), which we
funs'kdksa dh fjiksVZ dh frfFk ls igys çkIr dh gS] ftls ml frfFk osQ obtained prior to the date of this auditor’s report, and
ckn gesa miyCèk djk, tkus dh mEehn gSA Directors’ Report, including annexures, if any, thereon,
which is expected to be made available to us after that date.
foÙkh; fooj.kksa ij gekjh jk; esa vU; tkudkfj;k¡ ,oa cklsy III osQ
Our opinion on the financial statements does not cover the
rgr ihyj 3 çdVhdj.k 'kkfey ugha gSa vkSj ge bl ckjs esa fdlh
other information and Pillar 3 disclosure under Basel III
Hkh :i esa vk'oklu O;Dr ugha djrs gSa@ugha djsaxsA and we do not and will not express any form of assurance
foÙkh; fooj.kksa dh gekjh ys•kijh{kk osQ lacaèk esa] gekjk mÙkjnkf;Ro conclusion thereon.
Åij igpkuh xbZ vU; tkudkjh dks i<+uk gS vkSj ,slk djrs gq,] In connection with our audit of the financial statements, our
fopkj djuk gS fd D;k vU; tkudkjh foÙkh; fooj.kksa ;k ys•kijh{kk responsibility is to read the other information identified above
esa çkIr gekjh tkudkjh osQ lkFk HkkSfrd :i ls vlaxr gS] ;k vU;Fkk and, in doing so, consider whether the other information is
HkkSfrd :i ls xyr çrhr gksrh gSA materially inconsistent with the financial statements or our
knowledge obtained in the audit, or otherwise appears to be
;fn] geus bl ys•kijh{kd dh fjiksVZ dh rkjh• ls igys çkIr dh materially misstated.
xbZ vU; tkudkjh osQ vkèkkj ij dk;Zfu"iknu fd;k gS] rks ge ;g If, based on the work we have performed on the other
fu"d"kZ fudkyrs gSa fd bl vU; tkudkjh osQ rF; xyr gSa] gesa ml information that we obtained prior to the date of this auditor’s
rF; dh fjiksVZ djuk vko';d gSA gesa bl lacaèk esa oqQN Hkh fjiksVZ report, we conclude that there is a material misstatement of
ugha djuk gSA this other information, we are required to report that fact. We
have nothing to report in this regard.
tc ge blosQ vuqyXud lfgr] ;fn dksbZ gS] funs'kd fjiksVZ i<+rs
gSa] rks] ;fn ge fu"d"kZ fudkyrs gSa fd blesa dksbZ HkkSfrd :i ls When we read the Directors’ Report, including annexure,
if any, thereon, if we conclude that there is a material
xyr c;ku gS] rks gesa bl ekeys dks 'kklu çHkkfj;ksa dks lwfpr misstatement therein, we are required to communicate the
djuk gksxkA matter to those charged with governance.
lesfdr foÙkh; fooj.kksa osQ fy, çcaèku rFkk 'kklu çHkkfj;ksa osQ Responsibilities of Management and Those Charged with
mÙkjnkf;Ro Governance for the Consolidated Financial Statements
7- cSad dk funs'kd eaMy bu lesfdr foÙkh; fooj.kksa dks rS;kj djus 7. The Bank’s Board of Directors is responsible with respect to
osQ lacaèk esa mÙkjnk;h gS tks vkbZlh,vkbZ }kjk tkjh ys•kadu ekudksa the preparation of these Consolidated Financial Statements
vkSj cSafoaQx fofu;eu vfèkfu;e] 1949 dh èkkjk 29 osQ çkoèkkuksa that give a true and fair view of the financial position, financial
performance and cash flows of the Bank in accordance
vkSj le; le; ij Hkkjrh; fjtoZ cSad (^vkjchvkbZ*) }kjk tkjh
with the accounting principles generally accepted in India,
ifji=kksa rFkk fn'kkfunZs'kksa lfgr vkerkSj ij Hkkjr esa Lohdkj fd, including the Accounting Standards issued by ICAI, and
x, ys•kadu fl¼karksa osQ vuqlkj cSad dh foÙkh; fLFkfr] foÙkh; provisions of Section 29 of the Banking Regulation Act,
dk;Zfu"iknu vkSj udnh çokg dk lgh vkSj fu"i{k n`f‘dks.k n'kZkrs 1949 and circulars and guidelines issued by the Reserve
gSaA bl ftEesnkjh esa vfèkfu;e osQ çkoèkkuksa osQ vuqlkj cSad dh laifÙk Bank of India (‘RBI’) from time to time. This responsibility
dh lqj{kk vkSj èkks•kèkM+h vkSj vU; vfu;ferrkvksa dks jksdus vkSj also includes maintenance of adequate accounting records
in accordance with the provisions of the Act for safeguarding
irk yxkus osQ fy,_ mfpr ys•kadu uhfr;ksa dk p;u vkSj vuqç;ksx_ of the assets of the Bank and for preventing and detecting
fu.kZ; vkSj vuqeku yxkuk tks mfpr vkSj foosdiw.kZ gksa_ vkSj i;ZkIr frauds and other irregularities; selection and application
vkarfjd foÙkh; fu;a=k.kksa dk fMtkbu] dk;ZkUo;u vkSj j•j•ko] tks of appropriate accounting policies; making judgments and
fd ys•kadu fjdkWMZ dh lVhdrk vkSj iw.kZrk lqfuf'pr djus osQ fy, estimates that are reasonable and prudent; and design,

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çHkkoh <ax ls dke dj jgs Fks] tks foÙkh; fooj.kksa dks rS;kj djus vkSj implementation and maintenance of adequate internal
çLrqfr osQ fy, çklafxd gS tks ,d lgh vkSj fu"i{k n`f‘dks.k nsrs gSa financial controls, that were operating effectively for ensuring
the accuracy and completeness of the accounting records,
vkSj èkks•kèkM+h ;k =kqfV osQ dkj.k gq, HkkSfrd xyr c;ku ls eqDr gSa relevant to the preparation and presentation of the financial
i;ZkIr ys•kadu fjdkWMZ dk j•j•ko djuk Hkh 'kkfey gSA statements that give a true and fair view and are free from
material misstatement, whether due to fraud or error.
foÙkh; fooj.k rS;kj djus esa] çcaèku dk;Z'khy laLFkk osQ :i esa cSad
dh {kerk dk vkadyu djus çdVhdj.k] ;Fkk ykxw] dk;Z'khy laLFkk In preparing the financial statements, management is
responsible for assessing the Bank’s ability to continue
ls lacafèkr ekeys vkSj ys•kadu dk çpfyr :i dk mi;ksx djrs gq, as a going concern, disclosing, as applicable, matters
tc rd çcaèku ;k rks cSad dks lekIr djus ;k lapkyu dks can djus related to going concern and using the going concern
dk bjknk j•rk gS] ;k ,slk djus osQ vykok dksbZ okLrfod fodYi basis of accounting unless management either intends to
liquidate the Bank or to cease operations, or has no realistic
ugha gS] osQ fy, mÙkjnk;h gSA
alternative but to do so.
foÙkh; fooj.kksa dh ys•kijh{kk osQ fy, ys•kijh{kd osQ mÙkjnkf;Ro
Auditor’s Responsibilities for the Audit of the Financial
8- gekjk mís'; bl lacaèk esa mfpr vk'oklu çkIr djuk gS fd D;k Statements
Hindi Text is Pending

foÙkh; fooj.k iw.kZr% HkkSfrd xyr c;kuh ls eqDr gSa] pkgs os 8. Our objectives are to obtain reasonable assurance about
èkks•kèkM+h ;k =kqfV osQ dkj.k gks] vkSj ,d ys•kijh{kk fjiksVZ tkjh whether the financial statements as a whole are free from
material misstatement, whether due to fraud or error,
djuk gS ftlesa gekjh lEefr Hkh 'kkfey gSA mfpr vk'oklu mPp
and to issue an auditor’s report that includes our opinion.
Lrj dk vk'oklu gS] ysfdu ;g xkjaVh ugha gS fd ,l, osQ vuq:i Reasonable assurance is a high level of assurance but
dh xbZ ys•kijh{kk lnSo fdlh egRoiw.kZ lkexzh osQ xyr gksus dk irk is not a guarantee that an audit conducted in accordance
yxk,xk tc ;g ekStwn gksA xyr fooj.k èkks•kèkM+h ;k =kqfV ls mRi with SAs will always detect a material misstatement when it
exists. Misstatements can arise from fraud or error and are
gks ldrk gS vkSj egRoiw.kZ ekuk tk,xk ;fn] O;fDrxr ;k lexz :i considered material if, individually or in the aggregate, they
ls] os bu foÙkh; fooj.kksa osQ vkèkkj ij mi;ksxdrZkvksa osQ vkfFkZd could reasonably be expected to influence the economic
fu.kZ;ksa dks çHkkfor djus osQ fy, ;Fkksfpr vis{kk dh tk ldrh gSA decisions of users taken on the basis of these financial
statements.
,l, (SAs) osQ vuqlkj ,d ys•kijh{kk osQ •aM osQ :i esa] ge
As part of an audit in accordance with SAs, we exercise
O;olk;h fu.kZ; ysrs gSa vkSj iwjs ys•kijh{kk esa O;olk;h lansgokn dks
professional judgment and maintain professional skepticism
cuk, j•rs gSaA lkFk gh ge% throughout the audit. We also:
• foÙkh; fooj.kksa osQ egRoiw.kZ xyr fooj.kksa osQ tksf•e igpkurs • Identify and assess the risks of material misstatement of
vkSj mudk vkadyu djrs gSa fd] D;k os èkks•kèkMh ;k =kqfV osQ the financial statements, whether due to fraud or error,
dkj.k gS] bu tksf•eksa osQ fy, mÙkjnk;h ys•kijh{kk çfØ;kvksa design and perform audit procedures responsive to
dks fMtkbu djsa vkSj dkjZokbZ djsa] rFkk ys•kijh{kk çek.k çkIr those risks, and obtain audit evidence that is sufficient
djsa tks gekjs fopkj dks vkèkkj çnku djus osQ fy, i;ZkIr and appropriate to provide a basis for our opinion. The
vkSj mfpr gksaA èkks•kèkM+h osQ ifj.kkeLo:i egRoiw.kZ xyr risk of not detecting a material misstatement resulting
from fraud is higher than for one resulting from error,
fooj.k dk irk u yxus dk tksf•e =kqfV osQ ifj.kkeLo:i
as fraud may involve collusion, forgery, intentional
gksus okys tksf•e ls vfèkd gS] D;ksafd èkks•kèkM+h esa feyhHkxr] omissions, misrepresentations, or the override of
tkylkth] tkucw>dj pwd] xyrc;kuh] ;k vkarfjd fu;a=k.k internal control.
dh vfHkHkkfork 'kkfey gks ldrh gSA
• Obtain an understanding of internal control relevant
• ys•k ijh{kk ls lacafèkr vkarfjd fu;a=k.k dh le> çkIr djsa to the audit in order to design audit procedures that
rkfd cSad osQ vkarfjd fu;a=k.k dh çHkko'khyrk ij jk; O;Dr are appropriate in the circumstances, but not for the
djus osQ mís'; ls ugha cfYd mu ifjfLFkfr;ksa esa mi;qDr ys•k purpose of expressing an opinion on the effectiveness
ijh{kk çfØ;kvksa dh :ijs•k rS;kj dh tk losQA of the Bank’s internal control.
• mi;ksx dh xbZ ys•kadu uhfr;ksa dh mi;qDrrk rFkk çcaèku • Evaluate the appropriateness of accounting policies
}kjk fd, x, ys•kadu vuqekuksa ,oa lacafèkr çdVhdj.k dh used and the reasonableness of accounting estimates
rdZ'khyrk dk ewY;kadu djsaA and related disclosures made by management.
• ys•kadu osQ dk;Z'khy laLFkk osQ vkèkkj ij çcaèku dh • Conclude on the appropriateness of management’s
mi;qDrrk ij fu"d"kZ fudkyuk rFkk] çkIr ys•kijh{kk lk{;ksa use of the going concern basis of accounting and,
osQ vkèkkj ij] fd D;k dksbZ ,slh ?kVuk ;k ifjfLFkfr;ksa ls based on the audit evidence obtained, whether
lacafèkr egRoiw.kZ vfuf'prrk ekStwn gS tks cSad dh xfr'khy a material uncertainty exists related to events or
laLFkk osQ :i esa tkjh jgus dh {kerk ij egRoiw.kZ lansg dj conditions that may cast significant doubt on the Bank’s
ldrh gSA ;fn ge ;g fu"d"kZ fudkyrs gSa fd dksbZ HkkSfrd ability to continue as a going concern. If we conclude
vfuf'prrk ekStwn gS] rks gesa viuh ys•k ijh{kd dh fjiksVZ that a material uncertainty exists, we are required to
draw attention in our auditor’s report to the related
esa foÙkh; fooj.kksa esa lacafèkr •qyklksa ij è;ku vkdf"kZr djuk
disclosures in the financial statements or, if such
gksxk ;k ;fn bl rjg osQ çdVhdj.k vi;ZkIr gSa] gesa viuh disclosures are inadequate, to modify our opinion. Our

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jk; la'kksfèkr djuh gksxhA gekjs fu"d"kZ ys•k ijh{kd dh conclusions are based on the audit evidence obtained
fjiksVZ dh rkjh• rd çkIr ys•kijh{kk lk{; ij vkèkkfjr gSaA up to the date of our auditor’s report. However, future
gkykafd] Hkfo"; esa gksus okyh ?kVukvksa ;k fLFkfr;ksa ls cSad events or conditions may cause the bank to cease to
xfr'khy laLFkk osQ :i esa tkjh ugha jg ldrk gSA continue as a going concern.

• çdVhdj.k lfgr foÙkh; fooj.kksa dh lexz çLrqfr] lajpuk ,oa • Evaluate the overall presentation, structure and content
lkexzh dk ewY;kadu djsa] vkSj D;k foÙkh; fooj.k varfuZfgr of the financial statements, including the disclosures,
ysunsu rFkk ?kVukvksa dks bl rjg ls n'kZkrs gSa tks fu"i{k çLrqfr and whether the financial statements represent the
underlying transactions and events in a manner that
çkIr djrs gSaA achieves fair presentation.
ge 'kklu çHkkfj;ksa osQ lkFk vU; ekeyksa lfgr] ys•kijh{kk osQ
We communicate with those charged with governance
;kstukc¼ foLrkj rFkk le;lhek vkSj egRoiw.kZ ys•kijh{kk fu"d"kksZa regarding, among other matters, the planned scope and
ftlesa vkarfjd fu;a=k.k esa fdlh Hkh egRoiw.kZ dfe;ksa dks 'kkfey timing of the audit and significant audit findings, including
fd;k x;k gks osQ lacaèk esa ppZk djrs gSa] tks ys•kijh{kk osQ nkSjku any significant deficiencies in internal control that we
igpkuh xbZ gksaA identify during our audit.

ge mu 'kklu çHkkfj;ksa dks Hkh ,d fooj.k çnku djrs gSa fd geus We also provide those charged with governance with a
statement that we have complied with relevant ethical
Lora=krk osQ lacaèk esa çklafxd uSfrd vko';drkvksa dk ikyu fd;k requirements regarding independence, and to communicate
gS] vkSj mu lHkh lacaèkksa rFkk vU; ekeyksa osQ ckjs esa muosQ lkFk laokn with them all relationships and other matters that may
djrs gSa tks gekjh Lora=krk vkSj lacafèkr lqj{kk mik; tgka Hkh ykxw reasonably be thought to bear on our independence, and
gks] ij çHkko Mkyus osQ fy, mfpr ekus tk ldrs gSaA where applicable, related safeguards.

'kklu çHkkfj;ksa osQ lkFk laçsf"kr ekeyksa ls] ge mu ekeyksa dks From the matters communicated with those charged with
governance, we determine those matters that were of most
fuèkZkfjr djrs gSa tks pkyw vofèk osQ foÙkh; fooj.kksa dh ys•k ijh{kk significance in the audit of the financial statements of the
esa lcls vfèkd egRo j•rs Fks vkSj blfy, os çeq• ys•kijh{kk current period and are therefore the key audit matters. We
ekeys gSaA ge viuh ys•kijh{kk fjiksVZ esa bu ekeyksa dk o.kZu djrs describe these matters in our auditor’s report unless law or
gSa tc rd fd dkuwu ;k fofu;eu bl ekeys osQ lacaèk esa dksbZ regulation precludes public disclosure about the matter or
when, in extremely rare circumstances, we determine that a
lkoZtfud çdVhdj.k ugha djrs ;k vR;ar nqyZHk ifjfLFkfr;ksa esa] geus matter should not be communicated in our report because
;g ik;k gSa fd gekjh fjiksVZ esa bl ekeys dks lwfpr ugha fd;k tkuk the adverse consequences of doing so would reasonably
pkfg, D;ksafd ,slk djus osQ çfrowQy ifj.kke lkoZtfud fgr osQ ykHk be expected to outweigh the public interest benefits of such
ij Hkkjh iM+ ldrs gSaA communication.

vU; ekeys Other Matter

9- layXu lesfdr foÙkh; fooj.kksa esa fuEufyf•r osQ lacaèk esa ys•kijhf{kr 9. The accompanying Consolidated Financial Statements
includes the audited financial statements and other financial
foÙkh; fooj.k vkSj vU; foÙkh; tkudkfj;k¡ 'kkfey gSa% information, in respect of:
• 1 vuq"kaxh vFkZkr Mªd ih,uch cSad fyfeVsM ftldh foÙkh; • 1 subsidiary viz. Druk PNB Bank Limited whose
fooj.kh@foÙkh; tkudkjh 31 ekpZ 2021 dks #-1844-86 financial statements / financial information reflect
djksM+ dh oqQy vkfLr;k¡ rFkk ml rkjh• dks lekIr o"kZ total assets of Rs. 1844.86 crore as at 31 March 2021
osQ fy, oqQy #-124-69 djksM+ dk jktLo n'kZkrh gS] dh and, total revenues of Rs. 124.69 crore, for the year
ended on that date have been audited by its respective
ys•k&ijh{kk blosQ lacafèkr Lora=k ys•kijh{kd }kjk dh xbZ gS independent auditor whose reports have been
ftudh fjiksVZ gesa çLrqr dh xbZ gS vkSj gekjh jk; iwjh rjg furnished to us, and our opinion is based solely on the
ls mDr ys•kijh{kd dh fjiksVksZ ij vkèkkfjr gaSA reports of the said auditor.

• 02 ?kjsyw lgk;d oaQifu;ka ftuosQ foÙkh; [email protected] • 02 domestic associates whose financial results/
esa 31 ekpZ 2021 dks lekIr o"kZ osQ fy, #-52-09 djksM+ statements include Group’s share of net profit after
tax of Rs. 52.09 crore for the year ended 31 March
dk dj nsus osQ i'pkr~ 'kq¼ ykHk esa lewg dk fgLlk 'kkfey 2021 respectively, as considered in the Consolidated
gS] tSlk fd lesfdr foÙkh; fooj.kksa esa ekuk x;k gS] ftuosQ Financial Statements whose financial results/financial
foÙkh; ifj.kke@foÙkh; fooj.k] vU; foÙkh; tkudkfj;ksa dh statements, other financial information have been
ys•k&ijh{kk blosQ lacafèkr Lora=k ys•kijh{kdksa }kjk dh xbZ gS audited by their respective independent auditors whose
audit reports have been furnished, and our opinion is
ftudh ys•kijh{kk fjiksVZ çLrqr dh xbZ gS vkSj gekjh jk; iwjh
based solely on the reports of the said auditors.
rjg ls mDr ys•kijh{kdksa dh fjiksVZksa ij vkèkkfjr gSA
10. The accompanying Consolidated Financial Statements
10- layXu lesfdr foÙkh; fooj.kksa esa fuEufyf•r osQ lacaèk esa ys•kijhf{kr includes the unaudited financial results/statements and
foÙkh; fooj.k vkSj vU; foÙkh; tkudkfj;k¡ 'kkfey gSa% other unaudited financial information, in respect of:
• 3 vuq"kafx;k¡ vFkZkr (i) ih,uch fxYV~l fyfeVsM (ii) iatkc • 03 subsidiaries viz. (i) PNB Gilts Limited (ii)

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uS'kuy cSad (baVjus'kuy) fy- (iii) ih,uch bUosLVesaV Punjab National Bank (International) Ltd. and (iii)
lfoZlst fyfeVsM ftudh foÙkh; fooj.kh@foÙkh; tkudkjh PNB Investment Services Limited whose financial
statements / financial information reflect total assets
31 ekpZ 2021 dks #-18489-36 djksM+ dh oqQy vkfLr;k¡ of Rs. 18489.36 crore as at 31 March, 2021 and, total
rFkk ml rkjh• dks lekIr o"kZ osQ fy, #-1350-05 djksM+ revenues of Rs. 1350.05 crore, for the year ended on
dk oqQy jktLo n'kZkrh gS] cSad çcaèku }kjk çLrqr dh xbZ that date have been furnished by the management of
gSaA the Bank.

• 12 ?kjsyw lgk;d oaQifu;ka rFkk fons'kh lgk;d oaQiuh ftuosQ • 12 domestic associates and 01 foreign associate whose
financial results/ statements include Group’s share
foÙkh; [email protected] esa 31 ekpZ 2021 dks lekIr o"kZ osQ of net profit after tax of Rs. 541.83 crore for the year
fy, #-541-83 djksM+ osQ dj i'pkr~ 'kq¼ ykHk esa lewg dk ended 31 March 2021 respectively, as considered in
fgLlk 'kkfey gS] tSlk fd lesfdr foÙkh; fooj.kksa esa ekuk the Consolidated Financial Statements whose financial
x;k gS] ftuosQ foÙkh; ifj.kke@foÙkh; fooj.k] vU; foÙkh; results/financial statements, other financial information
have been furnished by the management of the Bank.
tkudkfj;ka cSad çcaèku }kjk çLrqr dh xbZ gSaA
In our opinion and according to the information and
gekjh jk; esa vkSj funs'kd eaMy }kjk gesa nh xbZ tkudkjh vkSj explanations given to us by the Board of Directors, these
Li‘hdj.k osQ vuqlkj] ;s foÙkh; fooj.k@foÙkh; ifj.kke@foÙkh; financial statements/financial results / financial information
tkudkjh lewg osQ fy, egRoiw.kZ ugha gSaA are not material to the Group.
11- tSlk fd 31 ekpZ 2021 dks lekIr o"kZ osQ fy, lesfdr foÙkh; 11. As stated in Note no. 1 of the Schedule 18 of the
fooj.k dh vuqlwph 18 osQ uksV ua- 1 esa crk;k x;k gS] iwoZorZh Consolidated Financial Statement for the year ended 31
March 2021 includes operations of erstwhile Oriental Bank
vksfj,aVy cSad vkWiQ dkWelZ vkSj iwoZorZh ;wukbVsM cSad vkWiQ bafM;k] of Commerce and erstwhile United Bank of India which
ftudk lekesyu 1 vçSy 2020 ls cSad osQ lkFk dj fn;k x;k gS] osQ are amalgamated with the Bank w.e.f. 1 April 2020 and
ifjpkyu 'kkfey gSa rFkk blhfy, 31 ekpZ 2021 dks lekIr o"kZ osQ hence the figures for year ended 31 March 2021 are not
vkadM+s 31 ekpZ 2020 dks lekIr o"kZ osQ lkFk rqyuh; vkSj vuq:i comparable with corresponding year ended 31 March 2020.
ugha gSaA Our opinion on the Statement is not modified in respect of
the above matters.
mijksDr ekeyksa osQ lacaèk esa fooj.kh ij gekjh jk; la'kksfèkr ugha dh xbZ gSA
Report on Other Legal and Regulatory Requirements
vU; fofèkd vkSj fu;ked vko';drkvksa ij fjiksVZ
12. The Balance Sheet and the Profit and Loss Account have
12- cSafoaQx fofu;eu vfèkfu;e] 1949 dh èkkjk 29 osQ vuqlkj rqyu i=k been drawn up in accordance with Section 29 of the Banking
,oa ykHk vkSj gkfu •krk rS;kj fd;k x;k gS_ Regulation Act, 1949;

13- mDr 5 ls 10 ifjPNsn esa bafxr ys•kijh{kk dh lhekvksa osQ vèkhu 13. Subject to the limitations of the audit indicated in paragraphs
5 to 10 above and as required by the Banking Companies
vkSj cSaddkjh oaQiuh (miØeksa dk vtZu vkSj varj.k) vfèkfu;e] (Acquisition and Transfer of Undertakings) Act, 1970/1980,
1970@1980 dh vko';drkuqlkj vkSj blosQ varxZr vko';d and subject also to the limitations of disclosure required
çdVhdj.k dh lhekvksa osQ vèkhu] ge fjiksVZ djrs gSa fd% therein, we report that:

d- geus lHkh tkudkjh vkSj Li‘hdj.k çkIr fd, gSa] tks gekjs a. We have obtained all the information and explanations
which, to the best of our knowledge and belief, were
loZksÙke Kku vkSj fo'okl osQ vuqlkj gekjh ys•kijh{kk osQ
necessary for the purposes of our audit and have found
mís';ksa osQ fy, vko';d Fks vkSj mUgsa larks"ktud ik;k gS_ them to be satisfactory;
[k- cSad osQ ysu&nsu] tks gekjs laKku esa vk, gSa] cSad dh 'kfDr;ksa b. The transactions of the Bank, which have come to our
osQ varxZr gq, gSa_vkSj notice, have been within the powers of the Bank;

x- cSad osQ dk;Zky;ksa vkSj 'kk•kvksa ls çkIr fooj.kksa dks gekjh c. The returns received from the offices and branches of
the Bank have been found adequate for the purposes
ys•kijh{kk osQ mís';ksa osQ fy, i;ZkIr ik;k x;k gS_vkSj of our audit; and
?k- geus ,slk dksbZ foÙkh; ysu&nsu ;k ekeyk ugha ns•k gS ftldk d. We have not observed any financial transaction or
cSad osQ dkedkt ij çfrowQy çHkko iM+rk gSA matter which has adverse effect on the functioning of
the bank.
14- ge vkxs fjiksVZ djrs gSa fd%
14. We further report that:
d- gekjh jk; esa] cSad us fofèk }kjk visf{kr •krk&cfg;ka ;Fkksfpr
a. in our opinion, proper books of account as required by
:i ls j•h gSa] tSlkfd ;g gekjh mu cfg;ksa dh tkap ls law have been kept by the Bank so far as it appears
çdV gksrk gS vkSj gekjs }kjk foftV ugha dh xbZ 'kk•kvksa ls from our examination of those books and proper
gekjh ys•kijh{kk osQ mís';ksa osQ fy, i;ZkIr mfpr foojf.k;k¡ returns adequate for the purposes of our audit have
çkIr dh xbZ gSa_ been received from branches not visited by us;

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 Annual Report

[k- bl fjiksVZ }kjk ns•s x, rqyu i=k] ykHk ,oa gkfu •krk vkSj b. the Balance Sheet, the Profit and Loss Account and
udnh çokg dh foojf.k;k¡] ys•k cgh osQ lkFk vkSj gekjs }kjk the Cash Flow Statement dealt with by this report are
in agreement with the books of account and with the
nkSjk ugha dh xbZ 'kk•kvksa ls çkIr foojf.k;ksa osQ lkFk esy returns received from the branches not visited by us;
•krh gSa_
c. the reports on the accounts of the branch offices
x- cSafoaQx fofu;eu vfèkfu;e] 1949 dh èkkjk 29 osQ varxZr cSad audited by branch auditors of the Bank under section
osQ 'kk•k ys•k&ijh{kdksa }kjk ys•k ijhf{kr 'kk•k dk;Zky;ksa osQ 29 of the Banking Regulation Act, 1949 have been
•krksa dh fjiksVZ gesa Hkst nh xbZ gS vkSj bl fjiksVZ dks rS;kj sent to us and have been properly dealt with by us in
djus esa gekjs }kjk i;ZkIr è;ku j•k x;k gS_ vkSj preparing this report; and
d. In our opinion, the Balance Sheet, the Profit and Loss
?k- gekjh jk; esa] rqyu i=k] ykHk ,oa gkfu •krk vkSj udnh çokg
Account and the Cash Flow Statement comply with
dk fooj.k ykxw ys•kadu ekudksa dk ml lhek rd vuqikyu the applicable accounting standards, to the extent
djrk gS tc rd fd os vkjchvkbZ }kjk fuèkZkfjr ys•kadu they are not inconsistent with the accounting policies
uhfr;ksa osQ lkFk vlaxr ugha gksrsA prescribed by RBI.

15- ¶vkjchvkbZ }kjk 19-05-2020 dks tkjh mÙkjorhZ i=k osQ lkFk ifBr 15. As required by letter No. DOS.ARG.
lkoZtfud {ks=k osQ cSadksa esa lkafofèkd dsaæh; ys•k ijh{kdksa (,llh,) No.6270/08.91.001/2019- 20 dated March 17, 2020 on
“Appointment of Statutory Central Auditors (SCAs) in Public
dh fu;qfDr & foÙkh; o"kZ 2019&20 ls lkafofèkd ys•k&ijh{kdksa Sector Banks – Reporting obligations for SCAs from FY
osQ fy, fjiksfVZax nkf;Roksa¸ ij tkjh i=k la[;k Mhvks,l-,vkjth- 2019-20”, read with subsequent communication dated May
la- 6270@08-91-001@2019& 20 fnukad 17 ekpZ] 2020] osQ }kjk 19, 2020 issued by the RBI, we further report on the matters
vko';drkuqlkj] ge mijksDr i=k osQ ifjPNsn 2 esa fufnZ‘ ekeyksa ij specified in paragraph 2 of the aforesaid letter as under:
fuEukuqlkj vkxs fjiksVZ djrs gSa% a. In our opinion, the aforesaid Consolidated Financial
Statements comply with the applicable Accounting
d- gekjh jk; esa] mijksDr lesfdr foÙkh; fooj.k] vkbZlh,vkbZ
Standards issued by ICAI, to the extent they are not
}kjk tkjh ykxw ys•k ekudksa dk ml lhek rd vuqikyu djrs inconsistent with the accounting policies prescribed by
gSa] ftl lhek rd os Hkkjrh; fjt+oZ cSad }kjk fuèkZkfjr ys•kadu the RBI.
uhfr;ksa osQ lkFk vlaxr ugha gksrsA b. There are no observations or comments on financial
[k- foÙkh; ysunsuksa ;k ekeyksa ij ,slk dksbZ fopkj ;k fVIi.kh ugha transactions or matters which have any adverse effect
gS ftldk cSad osQ dkedkt ij dksbZ çfrowQy çHkko iM+rk gksA on the functioning of the Bank.

x- pwafd cSad oaQiuh vfèkfu;e] 2013 osQ rgr iathÑr ugha gS] c. As the Bank is not registered under the Companies
Act, 2013 the disqualification from being a director of
blfy, oaQiuh vfèkfu;e] 2013 dh èkkjk 164 dh mi&èkkjk the bank under sub-section (2) of section 164 of the
(2) osQ rgr cSad osQ funs'kd gksus dh v;ksX;rk cSad ij ykxw Companies Act, 2013 do not apply to the Bank.
ugha gksrh gSA
d. There are no qualifications, reservations or adverse
?k- •krksa osQ j•j•ko vkSj cSad osQ mlls tqM+s vU; ekeyksa ls remarks relating to the maintenance of accounts and
lacafèkr dksbZ 'krZ] jksd ;k çfrowQy fVIi.kh ugha dh xbZ gSA other matters connected therewith of the Bank.

M- foÙkh; fjiksfVZax ij cSad dk vkarfjd foÙkh; fu;a=k.k lesfdr e. The Bank’s internal financial controls over financial
reporting is not applicable on the Consolidated
foÙkh; fooj.k ij ykxw ugha gksrs gSaA Financial Statement.

Ñrs ,l-,u- èkou ,aM Ñrs ,eosQ vxzoky Ñrs , tkWu eksfjl For S.N. Dhawan & For M K Aggarwal For A John Moris
Co LLP & Co. & Co.
oaQ ,y,yih ,aM oaQ- ,aM oaQ-
Chartered Chartered Chartered
lunh ys•kdkj lunh ys•kdkj lunh ys•kdkj Accountants Accountants Accountants
,iQvkj,u 000050,u@ ,iQvkj,u 001411,u ,iQvkj,u 007220,l FRN 000050N/ FRN 001411N FRN 007220S
,u500045 N500045

lunh ys•kdkj lqfjanj lunh ys•kdkj vrqy lunh ys•kdkj th CA Surinder Kr. CA Atul Aggarwal CA G Kumar
oqQ- •V~Vj vxzoky oqQekj Khattar Partner Partner
Partner (M.NO. 099374) (M.NO.023082)
Hkkxhnkj Hkkxhnkj Hkkxhnkj (M.NO.084993) UDIN: 21099374 UDIN: 21023082
(lnL; la-084993) (lnL; la-099374) (lnL; la-023082) UDIN : 21084993 AAAAED9954 AAAAPL4841
;wMhvkbZ,u% 21084993 ;wMhvkbZ,u% 21099374 ;wMhvkbZ,u% 21023082 AAAACL5806 Place: New Delhi Place: Chennai
Place: New Delhi
,,,,lh,y5806 ,,,,bZMh9954 ,,,,ih,y4841
LFkku% ubZ fnYyh LFkku% ubZ fnYyh LFkku% psÂbZ

349
 Annual Report

Ñrs ,l vkj xks;y Ñrs ih,l,eth ,aM For S R Goyal & Co. For PSMG &
Chartered Associates
,aM oaQ- ,lksfl,V~l Accountants Chartered
lunh ys•kdkj lunh ys•kdkj FRN:001537C Accountants
,iQvkj,u%001537lh ,iQvkj,u% 008567lh FRN: 008567C

lunh ys•kdkj vt; lunh ys•kdkj lanhi CA Ajay Atolia CA Sandeep Jain
vVksfy;k tSu Partner Partner
(M.NO. 077201) (M.NO. 077281)
Hkkxhnkj Hkkxhnkj UDIN: 21077201 UDIN: 21077281
(lnL; la- 077201) (lnL; la- 077281) AAAAAV9492 AAAAIQ5825
;wMhvkbZ,u% 21077201 ;wMhvkbZ,u% 21077281 Place: New Delhi Place: New Delhi
,,,,,oh9492 ,,,,vkbZD;w5825
LFkku% ubZ fnYyh LFkku% ubZ fnYyh
fnukad% twu 04] 2021 Date: June 04, 2021

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