Process flow registeration and login

Screen 1 Item Action

New New user registration

registartion (Customer or provider)

1 Those who Provider shall have to

opt to be register himself with
provider of additional optional
services use details. Once the user
the option on has opted to be provider
the home of services, his home
screen to screen should show,
register as logged in as provider.
provider. And the "login as
provider" button shall
Only for not be shown..
providers
type users
2 2 Selected by Feelancer :
Address of business /
work with geo location
Slider tools for the
distance, service is
provided by provider

Only for free

lancers

Selected by Regardind
Business, factories and
institutions
Pincode selection for
larger businesses
on and login
Primary fields
Requirements

Email id to be verified thru OTP

Mobile No..To be verified thru OTP
Whats app no..to be verified by OTP
Password..(one capital letter, one special character, minimum length 8 chartecter..validation to be provided. The app should
complied to our standard PW. If not what is incorrect

Name,
Age,
Photo of individual in case of freelancer and logo in case of businesses, (To be uploaded in profile section of user)
Whatsapp No,
Permanent Address,
PinCode
and Category
#Freelancer service provider, working from home
#Business operating from Regd address
# Business operating from multiple addresses
(based on this selection, the next screen will appear)..
Location of work/Business thru Google Maps and Automatic detection of google location to accuracy 10 mtr with expresse
location is correct...

In addition user to provide:

complete postal address in written :
Field to be taken from user as current communication address
House no..
Block No..
Street/location name..
Village/Taluka/Kasba Name..
PO name..
Any landmark..
PINCODE...(Pincode should automatically populate the district and state name)
District Name..(automatically populated, no user input required)
State Name...(automatically populated, no user input required)
The distance to which they agree to work in Km..(a dropdown selection)
Additional optional details:
# Experoence certificates. The data to be filled with feture to add rows for additional certificates :
Sr No | Start Date | End Date | Specific work managed | Name of company | Website of company | Upload certificate
# Educational Certificates.The data to be filled with feture to add rows for additional certificates :
Sr No | Start Date | End Date | Specificcourse attended | Name of training center | Website of training center | Upload certifi
# anything special experience to mention
# Photo of his work (Upload feature) The images to be trimmed to few Kb size from their uploaded photos
# Any small upto 60 Second VDO. We will allow for max 3 vdos. For more VDOs user will have to opt for paid plan
All the photos and VDOs shall be approved by back end team for suitability..before being visible on profile..
Before submitting their details, user will have to agree to terms and condition of the app..( alink to terms and conditi
verificationLogic

Mobile thru OTP

Email thru verification email

Name as in official record-Age as in

Addaar record

WA to be verified by OTP
Address to be taken by geolocation
accurate to 10 meters

PinCode to be taken by geo

location/input field

The provider is then taken to

services he offers, to services
selection page..in service provider
data page
App should automatically detect
location (app permissions etc to be
managed) and shouldn’t allow next
step, until done.)

Additional app requirement for

future
We will try to integrate the
verification of the (Future app to be
developed)
# educational certificates
verification
# Experience certificates
verification
#anything special thru verifiable
means including physical
verification
 Additional Fields
Additional Requirements
Specofocally for companies/shops/Businesses and instituitions

PAN Card details

GST No details
Address Proof

The data requirements for businesses (factories, training institutions shall be input
thru an additional page which will be based on their selection as business (single
location/multi location) and kind of services/products they provide..
Can show the google map with circle of their given distance will be marked and approval
taken

District selection-Should automatically give pincodes in that district for selection by user.
(User may opt for all PIN codes or leave a few pincodes)

Biggesr businesses can select various pincodes, where they provide services
Additional Fields
verificationLogic

Third party validation for

Aadhar validiaty
GST portal for GST validity
PAN No portal for PAN validity
Address proof thru Lease agreements etc by upload on app. To be physically verified by backend
team.
Proof of address:
Rent agreement etc may be uploaded
Photo of premises may be uploaded
Dealership or distributership certificate may be uploaded.
While uploading the document, user shall select the nature of document from drop down. The drop
down should have option "Other". When other selected, a text field should appear to write

Also the photo of the business from road level

Remark

These addittional eligibility data shall be seen on provider profile to

customer…Detais in wire frame

In addition, we will require physical verification. For this verifier

may also require a small app..

Provision for once a week reminder email and sms for uploading
eligibility papers untill all are completed or User opts to block the
reminders.
This is for individuals who go by this method

Addotional information to establish the credebility of the provider

This is for large businesess.

Every registration in this category shall have one of these two service
area provided.
Screen Item Customer options on side bar

3 Customer to search the The home screen shall have menu in

desired service using the side bar..
home screen of app.
The home screen shall Your Profile
have structure like given Your Addresses
in wire frame tab of this Your Past Services
doc.. Book A Service
Provide Rating to a service
List of all available services
Refer the service to a friend
Lodge a disput
Terms and Condition
Customer care
About us
Contact us
Become a service provider
Rate us
Log Out
Your Profile

Your Addresses

Your Past Services availed

Book a service
Flow
User once registered with mobile no (Primary identifier, To be verified with OTP)
Email id..To be verified with verification email or email OTP
Password (minimum 8 characters, one capital, one number, one special character)
Customer logs in..

Customer lands at home screen..

Home screen will have side bar with options as given in column F
Customer can book a service only if his mobile no, email is verified and address and google location is approved by customer a
app are accepted.

Customer shall be able to select the exact service he is looking for thru a well designed interface (refer wire frame and the servi
Book a service" on side bar menu.
Book a service will have fields:
Category: Icon Image set. Clicking on any icon will ope up another set of Sub Categories..
Clicking on Sub Category Icon image set, will open up Sub,Sub category Icon image set. Clicking on any of these image set, w
Category icon image set..
We cab use the drop down menu for the same, depending upon the UI we want to give..
Note: user can achieve the same using search field on top of every page. The search function should be able to search within all
categories, sub sub categories , sub sub sub categories etc. and show the results based on minimum 3 letter typed by user/custom
Upon reaching the desired service, customer will be given form to fill:
Name: automatically filled by app
Mobile no: automatically filled from data base
Email: Automatically filled from data base
Address: Automatically filled from data base..with option to edit address, and / or to add new address. If the customer is editing
location on google map, and allow user to precisely put location pin on google map and address shall be updated.
On adding new address option , the entire process of address creation shall be followed. In case user wants to update mobile no
shall allow that with usual OTP verification methods followed in case of registration of user.
@Avatar
'@Name
'@Mobile No
'@Registered Address with pincode (Address input structure would be House No, Block No, Street name , Locality Name, Area
should automatically populate district and state))
'@Male/Female
'@Age (Optional)
'@Education (Optional)
'@Service or Business (Optional)
If Service, Sector (Drop Down Selectable) Optional
'@Work Designation (Optional)
'@Annual Income (Optional)
'@Referral Code for referring the survive to friends. App will allow discounts for each new registration using that referral code
referrer. The value of discount shall be fixed by admin for each referral code. (will explain details)

Address as filled in Registration form (Default address). The address shall be located on Google map with approval from user
Additional Addresses, as many user wants in t he same process as above for every new address

App should show all the services data for the availed services by user till date. This will include service category...., provider de
details etc.
Customer shall be able to see rating and rating comments. User will be allowed to edit the rating and comments, which will be
provided comments and ratings. The revised rating shall be used for overall rating of the service provider. So the revised custom
rating calculation of service provider. Admin shall fix the duration till when the ratings can be updated by customer, for each se
Upon clicking this menu item app will open a new screen with following items:
Category Icons (upon clicking any of the category items, app will open sub category items of that category
Sub Category Items(upon clicking any of the sub category items, app will open sub sub category items of that category
Sub Sub Category (upon clicking any of the sub sub category items, app will open sub sub sub category items of that category S
be shown as list of services offered by app. User shall select (check boxes) as many services he wants.All the data in this hierac
only. ie no provider shal be able to add any category. However app will provide text field for any service category admin might

( There is a possibility that some of the categories might not have depth of 4 levels and end at 2 or 3 levels. App will according

Based on customer selection app will find the service provider in app database available on the desired location, shall be pulled
providers shall be based on customer rating (Max to minimum). The exception could be when admin puts some paid service pro
'@App will provide a text field for any specific information customer wants to provide
'@Preferred dates for the service to be provided
'@preferred time to contact customer, by provider
'@Customer may ask for quotation, for which he will have to provide additional information ( this section will open up only wh
quoation):
Previous service record
Last service provided by
access to reach the service point
Image to show the details of work required to be done

User shall be able to select the exact

Tier1...category,
Tier 2...sub category
Tier 3...sub sub category
Tier4...Sub Sub Sub Category ( in some cases may be required. We will provide all options such that exact and precise service
user input to keep the data clean and non duplicated.

(Incase the options provider is looking for is not available in our given options, we will provide a blank text field, with validatio
provider can enter in that text field. Our back end team should be able to add that option, if required)

eg Window Glass, Window pane, Glass for window etc should not be created by user, all meaning the same) However we
Other" since we may not have provided those exact service in our options..
Accordingly the data base shall be designed..

Note: The category shall be visible to Customer, when at least one service provider is registered on app
(The search field should be able to Bread crumbs shall depict entire
search in these trees to pull the tree from root
correct search result)
Remark

App will provide the feature of

creation of services tree in
Admin Panel
Screen Item Action
Once the basic details about the service provider is input by the service provider, he shall move to ser
3 Services The services shall be divided into Domains at
provided root of services pyramid-Refer the Services
selection by pyramid sheet of this Document
service
provider
Service
listing page
input by the service provider, he shall move to services selection page..
User shall be able to select the exact
Tier1...category,
Tier 2...sub category
Tier 3...sub sub category
Tier4...Sub Sub Sub Category ( in some cases may be required. We will provide all options such that
exact and precise service can be located without any user input to keep the data clean and non
duplicated.

(Incase the options provider is looking for is not available in our given options, we will provide a
blank text field, with validation like max no of charecters provider can enter in that text field. Our
back end team should be able to add that option, if required)

eg Window Glass, Window pane, Glass for window etc should not be created by user, all
meaning the same) However we will provide space for " Other" since we may not have provided
those exact service in our options..
Accordingly the data base shall be designed..

Note: The category shall be visible to Customer, when at least one service provider is registered on app
Selection of Category,
Sub Category,
Sub sub Category,
Sub sub sub Category by provider (Refer service Pyramid Tree)
Provider to provide:
1. Experience in No of years (Drop Down field)
2. List of Specific works done in past (Max 5)
Nature of work
Cost of his work
Work Involved
Name of client
Address of client with Pincode
Website of client
Contact Person in client with designation, mobile no
Images (Max 6) of the project)
(App should be able to add all these fields as a set, on click of "+ add more experience")

Allow a text field for the user to put in his work related key words (Aliases), and map it to search
field on our app..
Provider shall be allowed to register his all services one by one. App will also allow partial
submission as well as editing of data. However, app will show all fields to customer of the provider,
so that customer can see the information provided and information not provided..
(The search field should be able to Bread crumbs shall depict entire
search in these trees to pull the tree from root
correct search resul)
Remark

App will provide the feature of

creation of services tree in
Admin Panel
 Connect it to own
market place

1 2
Home services Home
Supplies/Consumabl
es
1 Civil works Kitchen Supplies
New House Construction Grocery
Kitchen Alteration Dairy
Washroom Modification Non Veg Items
Tiling Utensils-Plastic
Wall Painting Utensil-Metal
Wall Cladding-Tiles Water
Wall Cladding-Stone
Wall Cladding-Wood
Window Alteration
Flooring-Stone
Flooring -Tiles
Wall - Painting

2 Electrical Work Furnishngs

New Wiring Curtains
Old Wiring Repair Cushions
New Installation-Fan BedSheet
New Installation-Lights Pillows
New Installation-AC Cusions
New Installation-Kitchen Rugs
Chimney Carpets
Repair-Fans Sofa Covers
Repair-Lights
Repair-AC
Repair-Cooler
Repair-Kitchen Chimney

3 Electronic Work Domestice Solar

New Installation-TV Power equipments
New Installation-WiFi Solar Power
New Installation-CCTV Generators
Repair-TV Solor Geysers
Repair-PC Photovoltiac Cells
Repair-CCTV Converters
Repair-Laptop Batteries
4 Domestic Help Furniture
Maid Servent Solid Wood Furniture
Fulltime caretaker-Male Particle Board
Attendent-Female Furniture
Attendent-Male Plywood Furniture
Nanny-Female MDF/HDF/HDHMR
Male Servent Furniture
AAYA Steel/Metal Furniture
Female Nurse Ethinic Furniture
Male Nurse Stone/Cement
Furniture
Upholstered
Furniture

5 Nursing Help
Daytime Nurse-Female
Daytime Nurse-Male
6 Lundry/Dry Cleaning Service
Laundry Service
Drycleaning Service
7 Wood Work Repair
Solidwood Carpenter
Panelwood Carpenter
Repair Carpenter
Upholstered Furniture Carpenter

8 New Furniture/Carpentry
Solidwood Carpenter
Panelwood Carpenter
Repair Carpenter
Upholstered Furniture Carpenter

9 Soft Furnishing
New Curtain Supplier
New Curtain Manufacturer
Rugs and linen supplier
Quilts and Blanket Supplier

10 Plumbing
Kitchen Plumbing New
Kitchen Plumbing-Repair
Bathroom Plumbing-New
Bathroom Plumbing-Repair
Shaft Piping
Water Supply, water tank
Installation

11 Mechenics & technicians

Lift/Elevator Repair
Fabrication/Welding Work New
Fabrication/Welding work-Repair
12 Solar Power
Solar Cell Repair
Solar Power metering/grid
Solar Power-Storage Batteries

13 AC Cooler and fans service

AC Repair-Gas Charging
AC Repair-Reinstallation
AC Repair-General
CoolerInstallation/ Repair
Fan Installation/Repair

14 RO Repair

15

16
17
18
 Connect it to Connect it to Connect it to
own market own market own market
place place place
3 4 5 6 7 8
Industril services Industrial Hospital Medical Medical Educational
Products Products services Supplies Services

Electrical Transportation Medical Doctors Medicine Schools

Generators Equipments
Transformers
Panels
Bus Bars
Cables-HT
Cables-LV
Forced Ventilation
Comfort Cooling
Lighting

Mechenical Manufacturing Hospital Para Medical Medical Colleges

Lifts Furniture Consumables
Material Handling
Cranes
Job Work
Casting
Turning
Welding/Brazing etc

Electronics Service Hospital Hygine Ambulance Hospital ITIs

Furniture
IT related Repair OT Products Janitorial Janitorial Polytechnics
Software Services
Development/Configu
ration
Office IT Maintenance
Access Control and
attendance
HR & Payroll
Equipment Integration
Mobile Devices

Logistical Services Recycle Consumables Facility Furnishings Vocational

Maintenance colleges

Security Services Uniforms Transportation Hospitality Craft Colleges

Consumables

Transportation Protective Air Ambulance Spare parts and Part Time

Equipments Equipments courses

Manpower Suppliers Electrical Medical Staff Research Based

products Colleges

Emergency Services Mechenical Online courses

Products

Certification Services Short duration

Courses

Standardisation Skill
Services enhancement
Courses
Consultants

HVAC works

Importers

Exporters

Marketing
Liasioning
 Connect it to Connect it to Connect it to Connect it to
own market own market own market own market
place place place place
9 10 11 12 13 14
Educational Domestice Use Office Services Office Agricultural Farmer Services
Products Products supplies/Produ Products
cts
School Infra Cereals Office Staff Equipments Agriculturists

School Fruits Premises/Office Transportation Farm

Furniture renting and Vehicle Equipment sale
and service

School Vegetables Consumables Consumables Seeds and

consumables saplings
Curiculam Dairy Equipments Infra Chemical &
Books Organic
Fertilisers

Ectra curricular Meat, mutton IT and Furniture

Activities Infra and poultry automation

Dresses and Appliances Furniture IT Related

Uniforms Equipments

School Staff Hardware Interior Civil Work

Designer and Contractors
contractors

Transportation Furnishings Transportation Mechenical

Work
contractors

Lighting Dresses and Electrical Work

Uniforms Contractors

AC, Coolers and Printing HVAC

fans Services Contractors

Media IT Contractors
Management
and PR Services
CSR Services

Consultants

Medical
Services
 15
Professionals

Engineers

Architects

Interior
Designers
 Doctors

Freelancers

Artists

Photographers

Media
Professionals

Security Experts

Mechenics

Technicians
 Consultants

Clearing agents

Lawyers

Sales &
Marketing
 Screen width
App theme
Pinkish White background
Color
Default Text Century Gothic
Top Border-For app name (Brand) Logo image and tagline
1/20 of screen height
276%
8% Home screen Top to bottom Default top 1/12
5% Search field 1/20
10%
Mobile screen view division

Icons of Categories (as slider) 1/10 height

17% Slider, auto sliding

Image Slider with hyper link 1/6 height auto

sliding

17% Continous spill over H images

1)Image SliderCurrent 2)Image SliderCurrent
offers 1/6 height, full offers 1/6 height, full
width width

5% Should generate from bookings Top Services today (Title) 1/20 Height
38% Paid service
Top Service providers Top Service providers
1/2.6 of height 1/2.6 of height

5% Top Services today (Title) 1/20 Height

17% Auto Generated from traffic ideally, 1) 2)
Else we can use it for paid service Category 1 Premium Category 1 Premium
service provider service provider

5% Service name (Title) 1/20 Height

17% Paid service 1) 2)
Category 2 Premium Category 2 Premium
service provider service provider

5% Service name (Title) 1/20 Height

17% Paid service 1) 2)
Category 3 Premium Category 1 Premium
service provider service provider

5% Service name (Title) 1/20 Height

17% Paid service 1) 2)
Category 4 Premium Category 1 Premium
service provider service provider

5% Service name (Title) 1/20 Height

17% Paid service 1) 2)
Category 5 Premium Category 1 Premium
service provider service provider

5% Service name (Title) 1/20 Height

17% Paid service 1) 2)
Category 6 Premium Category 1 Premium
service provider service provider

5% Service name (Title) 1/20 Height

17% Paid service 1) 2)
Category 7 Premium Category 1 Premium
service provider service provider

5% Service name (Title) 1/20 Height

17% Paid service 1) 2)
Category 8 Premium Category 1 Premium
service provider service provider

5% Service name (Title) 1/20 Height

17% Paid service 1) 2)
Category 8 Premium Category 1 Premium
service provider service provider

5% Service name (Title) 1/20 Height

17% Paid service 1) 2)
Category 8 Premium Category 1 Premium
service provider service provider

5% Service name (Title) 1/20 Height

17% Paid service 1) 2)
Category 9 Premium Category 1 Premium
service provider service provider

5% Service name (Title) 1/20 Height

17% Paid service 1) 2)
Category 10 Category 1 Premium
Premium service service provider
provider

5% Service name (Title) 1/20 Height

17% Paid service 1) 2)
Category 11 Category 1 Premium
Premium service service provider
provider
 Current Status

Text White, Text Background Deep Blue

On all pages

Text White, Text Background Deep Blue To be added

Text White, Text Background Deep Blue To be added
Text White, Text Background Deep Blue To be added

Already there

Text White, Text Background Deep Blue

To be added

Text White, Text Background Deep Blue

Text White, Text Background Deep Blue To be added

Currently this
Text White, Text Background Deep Blue is being
managed by
Text White, Text Background Deep Blue
admin panel.

Text White, Text Background Deep Blue

However,
Text White, Text Background Deep Blue
currently it is
showing one
Text White, Text Background Deep Blue image
widhwise.
Text White, Text Background Deep Blue

If is starts
Text White, Text Background Deep Blue showing 2
images
widthwise, I
Text White, Text Background Deep Blue feel it should
look better
Text White, Text Background Deep Blue

Text White, Text Background Deep Blue

Text White, Text Background Deep Blue

Text White, Text Background Deep Blue

Text White, Text Background Deep Blue

Text White, Text Background Deep Blue

Text White, Text Background Deep Blue

Text White, Text Background Deep Blue

Text White, Text Background Deep Blue

Text White, Text Background Deep Blue

Text White, Text Background Deep Blue

Text White, Text Background Deep Blue

Text White, Text Background Deep Blue

Text White, Text Background Deep Blue

Text White, Text Background Deep Blue

Text White, Text Background Deep Blue

Text White, Text Background Deep Blue

Text White, Text Background Deep Blue

Text White, Text Background Deep Blue
For eah category
Upto previous
service New service
Rating of Customer
(60/100) whom
attempted
No of services attempted 100
No of services actually did 100 0
Average of warranty offered 15 days
No of full payments received 60
Rating today 100

New rating calculation

100
Customer's own good rating 0
Customer's own bad rating 100
Average warranty offered 0
Aevarge Rating from customer
recived 50
Services completed 60
Less services attempted (compare
to leader) say 100 -1
Service Incomplete 41
Services not attempted (compare
to lader in category say 100 -1
Average warranty not offered 365

New rating 157

Services did 100

Services not did -101
Factor
50 0
100 10000
100 0

100 5000
100 6000

-100 100
-200 -8200

-50 50
-20 -7300

57