Introduction to

Microsoft 365

October 2018
@directorcia
http://about.me/ciaops
 Technology challenges faced
by small and midsized
businesses today

Keeping Mobile, Protecting Cyber threats &

technology distributed sensitive data phishing schemes
up-to-date workforce
The reality of SMB today

50%
43%

50% more time in 37% of the global 43% of cyber-attacks

collaborative activities1 workforce is mobile2 target small business3

1 Harvard Business Review, January-February Issue 2016, ‘Collaborative Overload’

2 StrategicAnalytics, Global Mobile Workforce Forecast, 2015-2020, November 2015
3 Small Business Trends, CYBER SECURITY STATISTICS – Numbers Small Businesses Need to Know, Jan. 3, 2017
 Employees
using personal

What does today look mobile devices

PCs refreshed

like for your customers? IT purchasing

decisions
made “on the spot”
when dead

NO
TECHNOLOGY
STRATEGY
New PCs
bought adhoc

“GOOD
ENOUGH”
PLATFORMS

FRAGMENTED
END-POINT
LEGACY SOLUTIONS
BACK OFFICE

Local Logins
/MSA
What does today look
like for you?
Increased security Cross-platform
exposure device management
requirements

Race to the bottom

Custom solutions INREASINGLY pricing impacts
Need to source required for COMPLEX deal profitability
best of breed
solutions
interoperability CUSTOMER
Difficulty Greater effort
DEMANDS differentiating to maintain
brand customer base

Increased
implementation MULTIPLE TECH TOUGHER
and PRODUCTS COMPETITIVE
management
complexity Multiple technology ENVIRONMENT
vendors servicing
single client
Introducing

Microsoft 365
A complete, intelligent solution
to empower employees to be
creative and work together, securely.

Office 365
Windows 10
Enterprise Mobility + Security
 Microsoft 365

Microsoft 365 Microsoft 365 Microsoft 365

Enterprise Business Education

Microsoft 365 E5
Microsoft 365 E3
Microsoft 365 F1
 Office 365

Apps & SaaS

On-premises
 Office 365

Company-owned and
personal devices

On-premises
 Office 365

$$ Data

On-premises
 Office 365

$$

On-premises
 Office 365

$$

On-
premises
 Office 365

$$

Microsoft 365 Business

On-premises
$$

Office 365
Microsoft 365 Business
Empower your team, safeguard your business,
and simplify IT management with a single
solution, purpose-built for your business.
 Microsoft 365 Business
An integrated solution bringing together best-in-class productivity tools, security and device management

Achieve more together Anywhere it matters Always-on security Simplified for business
Create, connect, and Enable your people to be Help protect your data and Manage all your IT services in
collaborate with people, productive anywhere, on their devices from one simple one place and minimize the
inside and outside your favorite devices. dashboard that is always up work so you can focus on
company. to date. what matters: your business.
 Microsoft 365 Business includes:

Comes with Office Email and calendaring File storage Data protection controls
Stay up-to-date with the latest Connect with customers and Manage your files from anywhere Help secure business data on
versions of Word, Excel, coworkers using Outlook and with 1TB of storage. personal and company-
PowerPoint, and more. Exchange. owned devices.

Safest Windows ever Cyberthreat protection Administration and deployment Dependability and support
Get upgraded to Windows 10 Help protect PCs from malware, Manage new PCs and devices Get 99.9% uptime guaranteed
Pro from Windows 7 and 8.1 viruses, and spyware. faster and more easily than ever. and 24x7 online and phone
Pro. support.
 Microsoft 365 Business – A single solution

A single solution designed for your business

A holistic set of business productivity and collaboration tools
• Word, Excel, PowerPoint, Outlook, OneNote, Publisher, and Access
• Exchange, OneDrive, Skype for Business, Microsoft Teams, SharePoint
• Business apps from Office (Bookings, Outlook Customer Manager, MileIQ1, Listings1, Connections1, Invoicing1)
Enterprise-grade device management and security capabilities
• App protection for Office mobile apps
• Device management for Windows 10 PCs
• Consistent security configuration across devices
• Protection of company data across devices
• Windows Defender, always-on and up-to-date
Simplified device deployment and user setup
• Single admin console to setup and manage users and devices
• Auto-installation of Office apps on Windows 10 PCs
• Always up-to-date Office + Windows 10
• Streamlined deployment of PCs with Windows AutoPilot
Microsoft 365 Business
An integrated solution to securely run and grow your business

Office 365 Enhanced Security Device Management &

Business Premium Cross-platform Simplified Admin

Office Applications:
Word, Excel, PowerPoint, Outlook,
OneNote, Publisher, and Access
+ Consistent Security configuration across
Windows 10, Android and iOS devices

Documents encryption and enforced Multi

Factor Authentication and restricted copy/paste
+ Always up-to-date Office, Windows and
Windows Defender anti virus

Streamlined deployment of PCs

with Windows AutoPilot
Online Services: Device data encryption with BitLocker and Auto-installation of Office apps
Exchange, OneDrive (1TB), remote wipe for lost or stolen devices on Windows 10 Devices
Skype for Business, SharePoint, Teams
Information Rights Management, Intelligent Mobile Device Management for Windows 10,
Business Apps: Labeling and Data Loss Prevention tips Android, iOS and Mac with Microsoft Intune
Bookings, Staff Hub,
Outlook Customer Manager Device protection against ransomware and Exchange Online archiving & preservation
malicious websites with Windows Exploit Guard policies to recover data or remain compliant

Includes upgrade benefits from Windows 7 Professional or Windows 8.1 Pro to Windows 10 Pro at no additional cost
What does Microsoft 365 Business mean for you?

Increased security Cross-platform

exposure device management
requirements

Expand Your
Services
INREASINGLY Race to the bottom
Custom solutions pricing impacts
Need to source required for • UpsellCOMPLEX
managed deal profitability
best of breed
Increase Your
solutions
interoperability services more easily
CUSTOMER
DEMANDS
• Increase addressable DifficultyDrive Customer
Greater effort
differentiating
Profitability
to maintain
markets
• Recapture services
brand
Retention
customer base

• Add to the sales revenue • Become a trusted innovator

opportunity
Increased • Demonstrate unique value
implementation MULTIPLE TECH TOUGHER
• Avoid sourcing solutions • Address security concerns
and PRODUCTS COMPETITIVE
from
management multiple vendors
Multiple technology ENVIRONMENT
• Implement quickly
complexity
vendors servicing
single client
 This is what we’ve been waiting for. Our customers can get

What Microsoft 365 Business everything they need from one vendor which greatly simplifies
things for them. It fits our business model perfectly.

can do for you – Cloud Sales Manager, Microsoft 365 Business Early Adopter

8%
Anticipated percentage
10%
Expected percentage point
20%
Anticipated percentage point
point increase in managed increase in managed increase in deployment and
services margins. services attach rate. advisory services revenue.

Source: A Forrester Total Economic ImpactTM Study, "The Partner Opportunity For “Business Cloud Suite".” June 2017
In 2016, SMBs spent:

$1,320/year
(10–99 employees)

Per employee. On their IT.

Source: U.S. Small and Medium Business Forecast, 2017-2021: PCs and Peripherals, Systems and Storage, Telecom Equipment, Software, IT Services, and Business Services; #US41134217, May 2017
 What’s right for your customer?

Microsoft 365 Enterprise Highest level of productivity, management & security

Support for hybrid environments
Modern voice with cloud PBX

Microsoft 365 Business Integrated productivity, management & security

Best of Office 365 apps & Windows 10 Business

Office 365 Fast path to modern productivity & collaboration

Automatic security and feature updates
Set-up wizard streamlines
initial set-up

New Devices card

simplifies PC and mobile
device management

Integrated options to
facilitate free upgrade
from Windows 7/8/8.1
Pro to Windows 10 Pro
Creators Update
Here the set-up wizard
presents options for
managing Office 365
data on iOS and
Android devices.
 In this step, the
Wizard allows You to
configure Windows 10
devise Security and
management settings.
AutoPilot Admin Experience

Included in Microsoft 365 Business, Windows AutoPilot enables devices to

be pre-registered and pre-configured via the cloud, allowing partners to
deploy a new device with no IT intervention required.

Watch the video - https://www.youtube.com/watch?v=4K4hC5NchbE

Customer Benefits
Achieve more together
Create great work with
Word, Excel, and
PowerPoint

Meet Cortana, your

new digital personal
assistant

Bring together
Connect with
everything your team
customers, coworkers,
needs, in one place
and suppliers
Anywhere it matters
Work together with
coworkers, from
anywhere

Stay engaged with

your teams, from
your favorite device

No Wi-Fi, no
problem. Edit offline
and sync later

Take your work with

you, with secure
cloud storage
 Always-on security

Help protect against

security threats

Safeguard company
data across PCs,
phones and tablets
Enable solid security,
with simplified
management

Get the latest

Office 365 and
Windows 10 updates
Simplified for business
Manage users & devices
with a single console

Quickly setup new employees

Simplify with a single to get them going
login for all devices
Email, schedule, meet, and chat

Stay connected and in sync with co-workers and customers

wherever you are via email, phone, online meetings, and IM.

Get professional looking email powered by Microsoft Exchange

to facilitate collaboration to keep you in sync with your customers
and coworkers, 24/7.

Add audio/video conferencing to a new or existing meeting with

just one click using Outlook with Skype for Business integration.

Use Office 365 Groups to give your teammates access to a shared

inbox, calendar, file repository, and notebook.
Create and collaborate

Create, share, and co-author Word documents, Excel

spreadsheets, and PowerPoint presentations with
coworkers.

Get access to the latest version of your documents from

your favorite devices, anywhere you have an internet
connection. OneDrive for Business enables online and
offline access and automatic syncing of files to reflect
the most recent edits.

SharePoint is an easy drag and drop intranet for

documents and files.
Stay a step ahead

Let personal digital assistant Cortana make life easier by

helping you handle crucial tasks and get things done.

Feel confident you are helping your teams be as efficient

and effective as possible with Delve, the Office 365 app
that enables your co-workers to find the latest files that
were shared with them within your organization.
Turn thoughts into action

Interact with devices in new ways – choose from voice,

digital pen, touch, gesture, Windows Ink, or
Microsoft Edge to turn thoughts into actions in the
way that feels and works best for you.

Start fast, stay focused and finish first with new tools to
keep you productive such as Start Menu, Live Tiles,
Virtual Desktop, Snap Assist, Tablet Mode.
Stay productive on the go

Use the best-in-class productivity tools so you can

work across all of your favorite devices (including
Windows, Mac, iOS, and Android).

Use OneDrive for Business to create, access, and

edit your documents whenever you need them.
Sync files automatically and work offline

Use familiar tools you know and love, including Word,

PowerPoint, and Excel.

Create, share, and edit Word, Excel, PowerPoint

documents any time, anywhere.

Access and edit documents offline; when you're back

online updated files sync automatically. Pick up where
you left off on your document when switching devices.
Work together anywhere

Access your emails, contacts, and calendars across your

devices even when offline with Outlook to help you stay
connected to customers or coworkers.

Connect with customers and coworkers using Skype for

Business to instant message to answer quick questions,
or host or join an online call or video meeting from your
favorite device. Easily present, share and collaborate on
documents (or a virtual whiteboard) within the meeting
space.

Outlook Groups and Microsoft Teams are also available

any time you’re online to help you and your teams work
together collaboratively wherever, whenever.
Security that travels with you

Protect your data and devices against malware, malicious

attacks, and device loss or theft. BitLocker, BitLocker to
Go, and Windows Information Protection help protect
business data on mobile devices by ensuring all business
data is encrypted and accessible only by authorized users.

Further protect Windows 10 devices from unauthorized

access using Windows Hello multi-factor authentication
to strengthen your users’ device credentials.

Perform a remote Selective Wipe of company data easily

on lost or stolen devices.
Reduce your security risk

Centralize control of your company data on

personal devices.

Reduce your risk profile with security features

for SMB customers.

Apply a consistent security configuration

profile, across managed devices.

Establish a baseline of security policies across

managed devices.

Configure devices consistently to help ensure

that your data and devices are protected from
malware and external threats.
Help protect your devices, data, and people

Know that lost or stolen devices are protected with Windows 10 built-in encryption
capabilities like BitLocker and BitLocker to Go.
Help prevent accidental data leaks by securely separating business information from
personal information with Windows Information Protection, and perform a remote
Selective Wipe of business data on demand while leaving personal data untouched.
Make sure employees always have access to files while confining company
information to Office apps, using App Protection for Office mobile apps capabilities
for personal iOS, and Android devices.
Make accessing Windows 10 devices more convenient, simple, and secure by using
Windows Hello biometric authentication2 to unlock devices with a look or a touch.
Help make sure that devices boot securely and that only trusted software can run
during start-up with Windows Trusted Boot used in combination with the PC industry
hardware standard, UEFI Secure Boot.
Enforce Windows Defender to always be on from within the admin console.
Get up and running fast

Save time by easily configuring security features and

settings on Windows 10 devices with Mobile Device
Management, fully automating your Windows installation
with Windows AutoPilot, and enabling or disabling
Windows Store or Cortana on company-owned devices
with Enhanced Manageability.

Reduce hardware costs and simplify management by

running multiple operating systems on one Windows
device as virtual machines (VMs) with Client Hyper-V.

Deploying and managing Microsoft 365 Business is

straightforward – advanced IT expertise is required to set
up new devices with all the Office apps your employees
need. You can add and remove users in minutes, and call if
you need support.
Stay up to date

Keep devices up to date with the latest security updates

and feature innovations, at a pace that is right for you,
with Windows Update for Business. Ensure minimal
disruptions for specialized, mission-critical business
devices with Deferred Updates.

Avoid time consuming wipe and reload processes and

get users and devices up and running quickly with
seamless upgrades from Windows 7 or 8/8.1
Professional to Windows 10 Pro.

As a cloud-based solution, Office 365 is consistently,

automatically updated with new features and capabilities
to ensure you’re always working with the latest, best-in-
class productivity tools.
New features in Microsoft 365 Business (April 2018)

Cyber Threats Safeguard Sensitive Information

• Office 365 Advanced Threat Protection1 • Data Loss Prevention2
Attachment scanning & ML detection to catch Does Deep Content Analysis to easily identify, monitor,
suspicious attachments and protect sensitive information from leaving org
Link Scanning/Checking to prevent users from
clicking suspicious links • Azure Information Protection P1
Controls & Manages how sensitive content is accessed
• Windows Exploit Guard Enforcement
Preventing devices from ransomware and malicious websites • Intune Availability
at device end points Protecting data across devices with E2E Device and
app management

• Exchange Online archiving

100GB Archiving & preservation policies to recover
Back End data or remain compliant

• Hybrid Active Directory Deployment3 • Bitlocker Enforcement

Encrypt Data on devices to protect data if device
To support customers with on premise infrastructure
lost or stolen

1
2

3
Microsoft 365 Business
One subscription for Productivity + Security + Device Management

Device Management Device & App Management

PCs, Macs, iOS & Android
Archiving
Information Protection
Data Loss Prevention Archiving + Litigation Hold

Email Threat Protection Data Loss Prevention Microsoft 365

3rd party Business
solutions Email Filtering vs. Email + Device Threat Protection (all included, seamlessly
integrated)
(bought separately, Email Filtering

$28
expensive & hard to Device Anti Virus Per user
integrate) Windows Defender AV AU standalone
Online Chat & Meetings
Teams & Skype for Business
Storage 1 TB File Storage

Email 50 GB Cloud Email

Office
Productivity Software (Word, PowerPoint, Excel, Outlook, Onenote)
Detailed comparison of plans
Office 365 Microsoft 365 Microsoft 365 Microsoft 365
Features (new in blue) BP Business E3 E5
Estimated retail price per user per month $AUD (with annual commitment) $17.49 $28.07 $49.06 $89.21
Maximum number of users 300 300 unlimited unlimited
Install Office on up to 5 PCs/Macs + 5 tablets + 5 smartphones per user (Word, Excel, PowerPoint, OneNote,
Office Apps Business Business ProPlus ProPlus
Access), Office Online
Email & Calendar Outlook, Exchange Online 50GB 50GB unlimited unlimited
Chat-based
Microsoft Teams, Skype For Business ⚫ ⚫ ⚫ ⚫
Workspace, Meetings
File Storage OneDrive for Business 1 TB 1 TB unlimited unlimited
Social, Video, Sites Yammer, SharePoint Online, Planner ⚫ ⚫ ⚫ ⚫
Stream ⚫ ⚫ ⚫
Business Apps Scheduling Apps – Booking, StaffHub ⚫ ⚫ ⚫ ⚫
Business Apps – Outlook Customer Manager, MileIQ1 Business center2, Listings2, Connections2, Invoicing2 ⚫ ⚫
Threat Protection Microsoft Advanced Threat Analytics, Device Guard, Credential Guard, App Locker, Enterprise Data Protection, ⚫ ⚫
Office 365 Advanced Threat Protection ⚫ ⚫
Windows Defender Advanced Threat Protection ⚫
Office 365 Threat Intelligence ⚫
Identity & Access Azure Active Directory - SSPR Cloud Identities, MFA, SSO >10 Apps ⚫ ⚫ ⚫
Management Azure Active Directory - Conditional Access, SSPR Hybrid Identities, Cloud App Discovery, AAD Connect Health ⚫ ⚫
Credential Guard and Direct Access ⚫ ⚫
Azure Active Directory Plan 2 ⚫
Device & App Microsoft Intune, Windows AutoPilot ⚫ ⚫ ⚫
Management Microsoft Desktop Optimization Package, VDA ⚫ ⚫
Information Unlimited Exchange Archiving3, Office 365 Data Loss Prevention*, Azure Information Protection Plan 1 ⚫ ⚫ ⚫
Protection Azure Information Protection Plan 2, Microsoft Cloud App Security, O365 Cloud App Security ⚫
On-Prem CAL Rights ECAL Suite (Exchange, SharePoint, Skype, Windows, SCCM, Win. Rights Management) ⚫ ⚫
Compliance Litigation Hold, eDiscovery, Compliance Manager, Data Subject Requests ⚫ ⚫ ⚫
Advanced eDiscovery, Customer Lockbox, Advanced Data Governance ⚫
Analytics Power BI Pro, MyAnalytics ⚫
Voice PSTN Conferencing, Cloud PBX ⚫
[1] Available in US, UK, Canada; [2] Currently in public preview in US, UK, Canada; [3] Unlimited when auto-expanding turned on *Data Loss Prevention Features will be available summer 2018
Comparison of Microsoft 365 Business and Office 365 E3
Office 365 Microsoft 365
Features (new in blue) E3 Business
Estimated retail price per user per month $AUD (with annual commitment) $29.59 $28.07

Maximum number of users unlimited 300

Office Apps Install Office on up to 5 PCs/Macs + 5 tablets + 5 smartphones per user (Word, Excel, PowerPoint, OneNote, Access), Office Online ProPlus Business

Email & Calendar Outlook, Exchange Online 100GB 50GB

Chat-based Workspace, Microsoft Teams, Skype For Business ⚫ ⚫

Meetings
File Storage OneDrive for Business, Unlimited 1 TB

Social, Video, Sites Stream, Yammer, Planner, SharePoint Online1, Power Apps1, Flow1 ⚫ ⚫

Business Apps Scheduling Apps – Booking, StaffHub ⚫ ⚫

Business Apps – Outlook Customer Manager, MileIQ1 Business center2, Listings2, Connections2, Invoicing2 ⚫

Threat Protection Office 365 Advanced Threat Protection ⚫

Windows Exploit Guard Enforcement ⚫

Identity & Access Management Azure Active Directory - SSPR Cloud Identities, MFA, SSO >10 Apps ⚫ ⚫

Device & App Management Office 365 MDM ⚫ ⚫

Microsoft Intune, Windows AutoPilot, Windows Pro Management ⚫

Upgrade rights to Windows 10 Pro for Win 7/8/8.1 Pro licenses ⚫

Information Protection 100 GB Exchange Archiving, Office 365 Data Loss Prevention4 ⚫ ⚫

Azure Information Protection Plan 1, BitLocker Enforcement ⚫

On-Prem CAL Rights ECAL Suite (Exchange, SharePoint, Skype) ⚫

Compliance Litigation Hold, eDiscovery, Compliance Manager, Data Subject Requests ⚫ ⚫

[1] Indicates Office 365 has Plan 2 and Microsoft 365 Business has Plan 1 of the functionality [3] Currently in public preview in US, UK, Canada
[2] Available in US, UK, Canada [4] Data Loss Prevention Features will be available summer 2018
Customer targeting guidance for small to midsize businesses

Business Premium Microsoft 365 Business Microsoft 365 Enterprise

Mixed OS Windows 10 Pro (CU) Mixed OS

Some on-premises IT Cloud identity for users and devices Hybrid identity
Hybrid identity Protection of company data across Advanced security controls
personal & company owned devices Modern voice experience

Compelling events: Compelling events:

Office 2007 EOS Small Business Server replacement Windows Server replacement
Multiple locations Hardware refresh Hardware refresh
Need to support mobile. Multiple locations Multiple locations
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