FIRST ASIAN INTERNATIONAL SYSTEMS COLLEGE, INC.

SENIOR HIGH SCHOOL DEPARTMENT

Learning Activity Sheets (LAS)

Name: Date: __________________

Grade/Section: Score: ________/

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ORGANIZATION AND MANAGEMENT
CHAPTER 2: The Firm and Its Environment
Activity #3:
A.Identification
Benchmarking External business environment Pressure groups
Suppliers Sociocultural situations Investors or owners
Customers Politico-legal situations Employees
Economic situations Technological situations People’s spending habits
Environmental scanning Stakeholders World and ecological situations
Inflation Business Environment Internal business environment
Interest rates Demographic situations

____________________________1. It refer to national or local laws, international laws, and rules and
regulations that influence organizational management.
____________________________2. It related to the increasing number of global competitors and markets, as
well as the nature and conditions of the changing natural environment
____________________________3. It comprised of those who work for another or for an employer in
exchange of salaries/wages or other considerations.
____________________________4. Include the customers’ changing values and preferences; customs could
also affect management practices in companies
____________________________5. Those who patronize the organization’s products and services.
____________________________6. It is companies involve the use of varied types of electronic gadgets and
advanced technology such as computers, robotics, and microprocessors.
____________________________7. It refers to the factors or elements affecting a business organization.
____________________________8. It is defined as the process of measuring or comparing one’s own
products, services, and practices with those of the recognized industry leaders in order to identify areas for
improvement.
____________________________9. Those who ensure the organization’s continuous flow of needed and
reasonably priced inputs or materials required for producing their goods and rendering their services.
____________________________10. Provide the company with the financial support it needs.
____________________________11. It refers to the factors/elements outside the organization which may
affect, either positively or negatively, the performance of the organization
____________________________12. It is special-interest groups that try to exert influence on the
organization’s decisions or actions.
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____________________________13. It is a parties likely to be affected by the activities of the organization,
____________________________14. May also influence some managerial decisions in organizations.
____________________________15. It includes inflation rates of interest, people’s spending habits, changing
options, etc.
____________________________16. It refers to the factors/elements within the organization which may effect,
either positively or negatively, the performance of the organization.
____________________________17. The total amount that a borrower must pay annually to the lender and
above the total amount borrowed.
____________________________18. Consumers’ changing ways of spending their money on goods and
services.
____________________________19. A period of above normal general price increases, as reflected in the
consumer and wholesale price indexes.
____________________________20. Seeking for and sorting through data about the environment.

B. ESSAY
1. What is the difference between the terms “external business environment” and “internal business environment”?
Which of the two has greater influence on business organizations? Explain your answer.

2. How does customer satisfaction affect the competitive mindset of business organization?

3. Why is customer satisfaction important in all types of businesses?

4. Give your own example of a sociocultural environmental influence on a business organization.

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Date: __________________ Score: ________/

LESSON 2: The Local and International Business Environment of the Firm

Activity # 4:

C. IDENTIFAICATION
Globalization Power Distance Uncertainty Avoidance

Individualism-Collectivism Masculinity-Femininity Time Orientation

Inflation rate Gross national product (GNP) Gross domestic product (GDP)

Currency exchange product Worldwide Environment

______________________1. It total domestic and foreign output claimed by the residents of a country.
______________________2. The degree to which a society accepts or rejects the unequal distribution of power among
people in organizations and the institutions of society.
______________________3. The degree to which a society emphasizes individual accomplishments versus collective
accomplishments.
______________________4. The rate at which central banks will exchange the country’s currency for another.
______________________5. Rate reflected during a period of above normal general price increases
______________________6. The degree to which a society emphasizes short term thinking versus greater concern
for the future or long-term thinking.
______________________7. The degree to which a society values assertiveness and feelings of material success
versus concern for relationships.
______________________8. Total final output of goods and services produced by the country’s economy, within the country’s
territory.
______________________9. The degree to which society is uncomfortable with risk, change, and situational
uncertainty.
______________________10. It refers to changes in the dimensions of external environment that result to increased
interdependence and integration among people and organizations around the world.

D. ESSAY
1. Define cultural intelligence. How important is it in terms of doing business globally?

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2. Is it easier to manage business in countries with high power distance rating? Explain your answer.

3. Which is valued by members of a Filipino society: masculinity or femininity? Explain your choice.

4. Why should a country’s politico-legal issues be considered when managing in a worldwide environment?

5. How would you describe Philippine culture? Do you think it would be easy for a foreign or expatriate manager to
manage his or her company in the Philippines? Explain your answer.

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