Letters Letter, Fax and Memos: Big, Beautiful
Letters Letter, Fax and Memos: Big, Beautiful
Imagine you just come from home to office and show manything on your desk (scattered
tools or stuff)
1. Identify what kind or name of stuff in your working room?
2. What will you do for all of the items?
3. What correspondence do you receive mainly?
4. What proportion of business correspondence do you receive and send?
5. The letters. A letter a written, typed, or printed communication, especially one sent in an
envelope by mail or messenger: "he sent a letter to Mr. Falcon"
Letters typically follow one of three formats: block, modified block, or semi-block:
Block format is generally perceived as the most formal format. For semi-formal letters,
you may wish to use modified block or semi-block format. For informal letters, use semi-
block format.
Part of letter are letter heading or head, recipient address, subject, greeting or salutation,
body of letter, complementary of closing solution, signature, encloses
Example:
Ms. Eliza Stockton
1351 Weeping Willow Lane
Memphis, TN 37501
555-555-5555
[email protected]
Oct. 16, 2019
Ms. Juanita Rodriguez
Greene Insurance Agency
3516 Main St.
Greensboro, NC 27401
RE: Claim 96792-01
Dear Ms. Rodriguez:
I am writing to request several documents regarding claim 96792-01. I need a copy of the
complete terms of the insurance policy, the results of the follow-up examination and the most
current payment records.
I am concerned that at least one appointment was incorrectly billed, which has led to my
account becoming delinquent. As we go forward with my treatment, I want to have a firm
understanding of what my insurance policy covers. I also want to know which doctors and
medical facilities are considered in-network.
You may either send the documents by post or email. Thank you for your time and
consideration in this matter. I look forward to hearing from you soon.
Sincerely,
Eliza Stockton
Enclose:
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6. The faxes (facsimile) is a system of transmitting and reproducing graphic matter (such as
printing or still pictures) by means of signals sent over telephone lines.
7. The memos is a usually brief written message or report : memorandum Use headlines,
bullets, and lists to organize the memo and the proposal.
Tugas 2
1. Apakah dari kelebihan dan kekurangan menggunakan surat, fax’s dan memo dalam
kominikasi?
2. Kenapa dalam bisnis banyak menggunakan surat, faks maupun memos?
3. Bentuk-bentuk surat, faks dan memos apakah yang sering dipakai dalam bisnis?
Berikan alasan saudara?
4. Buatlah contoh dari saudara sebagai pimpinan sebuah usaha ke sebuah perusahaan
dengan menggunakan format dan bagian surat yang baik dan benar?
Dikerjakan dalam bhs Inggris ya. Salamat belajar bekerja dengan menggunakan buku
new international business English atau buku lainnya. O ya, kalau sdr mengerjakan apa yang
ayah smpkan di àtas, maka kirimkanlah buktinya e-learning dan ke surel
[email protected].