Michael Kors and Coach: Comprehensive Case Analysis
Michael Kors and Coach: Comprehensive Case Analysis
ROE % (Net)
Current Ratio
states:
“Fashion retailers cannot afford to miss sales and disappoint customers due to inventory
or operational disconnects...We simply cannot afford to be delivering sub par customer
experiences online or in store due to a lack of data connectivity or poor visibility to
operational issues.”
Coach and Michael Kors Media Presence
Sentiment Analysis
● Analysis of customer feedback from online content
Coach attributes their success to their use of analytics as a business driver and integrate
it to their strategic approach
Awards:
Michael Kors - received the “Inspired Retailer Award” from Epicor
Coach - lauded for its implementation of SAS
Conclusion: Merge!
Synergies
- Michael Kors has the more valuable product, Coach has
a well-established superior infrastructure
- Michael Kors has the image of an award-winning
designer, Coach has more retail stores and worldwide
distribution channels
- Michael Kors can consolidate brands and focus on
targeting the top-end market with affordable luxury
items, Coach can focus on the middle-income market
Pricing
Michael Kors Coach