CERTIFIED SNOW

PROFESSIONAL

SLM IMPLEMENTER-
INSTALLATION

CSP-SLM IMP-080V1.0 20160525

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Scenario

Your customer, Client X, is scheduled for a 1000 seat Snow License Manager installation within the
next 2 weeks. You will be tasked with installing it.

Pre-Delivery Cal
A pre-delivery call should be carried out with the customer to understand their environment and discuss the
technical configuration of the implementation, to ensure customer success.
When planning for a pre-delivery call, make sure ensure the correct audience attend the meeting to confirm
the scope of the implementation and answer technical questions regarding the environment, infrastructure
and constraints.

Below is an example resource list:

DBA - SQL requirements, access to database server

Network team - Network topology, Port access and communication requirements
Security team - Service account requirements
Desktop/Server/ virtual - OS versions, virtual connector requirements and Snow server provisioning
Application team - application deployment requirements

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PRE-DELIVERY CHECK LIST

General Information - Customer

Customer/Site Name/Location Client X

Technical Contact Name Sam Brown

Technical Contact Number 07590 343343

Technical Contact E-Mail sambrown(5)clientx.com

Implementation Seat Size 950 approximately

Delivery Method WebEx

OS And SQL Versions

License Manager Application Server (OS) Windows 2012

License Manager Application Server Name TBC

Inventory Application Server (OS) Windows 2012

inventory Application Server Name TBC

S Q L S e r v e r Ve r s i o n SQL 2008

SQL Server Name TBC

Mixed Mode Sa Account Name snowinstall

SQL Password Snowl951l

Snow Networking/Communication Ports

Snow Inventory Port 19730

Snow License Manager Port 80

Snow IDR Port i 8080

Internal IDR Communication Required Internal Communications Only

External IDR Communication Required Not In Scope Of Installation

IDR Collector Server Required (For Secure Not In Scope Of Installation

DMZ)

Snow Inventory Client Requirements

Windows Windows XP, 7, 8,8.110

Windows Server 2008 R2, 2012 R2

Windows Including VDI Not In Scope Of Installation

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Mac Not In Scope Of Installation

Linux Not In Scope Of Installation

Unix Not In Scope Of Installation

Oracle Not In Scope Of Installation

Citrix or TS servers deployed Not In Scope Of Installation

Agent Deployment Process

Agent Deployed Via GPO Ye s

Agents Deployed Via SCCM N o

Other OS (Non-Microsoft) Specific N o

D i s t r i b u t i o n P r o d u c t s Av a i l a b l e ?

Snow Updates

Allow Snow Updates Automatically Ye s

Scheduled Time Default Installation Time

Snow Updates Settings

Proxy Address TBC on day of installation

Proxy Username TBC on day of installation

Proxy Port TBC on day of installation

Proxy Domain TBC on day of installation

Proxy Password TBC on day of installation

vSphere Configuration
Site ID Not In Scope Of Installation

Inventory File Handling Not In Scope Of Installation

vSphere Server Name Not In Scope Of Installation

Web service URL: Not In Scope Of Installation

User Not In Scope Of Installation

Password Not In Scope Of Installation

Microsoft Hyper- V Configuration

Site Name Not In Scope Of Installation

Server Name Not In Scope Of Installation

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Standalone Hyper-V Server Not In Scope Of Installation

System Center VMM Sever Not In Scope Of Installation

Hyper Threading Enabled Not In Scope Of Installation

User Not In Scope Of Installation

Password Not In Scope Of Installation

SCCM V 2007/20012 Configuration

SQL Instance Not In Scope Of Installation

User ID Not In Scope Of Installation

Password Not In Scope Of Installation

Database Name Not In Scope Of Installation

SCCM Collection ID Not In Scope Of Installation

Citrix XenServer Configuration

Name Not In Scope Of Installation

IP Address Not In Scope Of Installation

Use This Name As Datacenter Name Not In Scope Of Installation

Hyper Threading Enabled On Hosts Not In Scope Of Installation

Additional SIM Connections e.g.:

Snow Inventory Oracle Scanner V.2.0 Not In Scope Of Installation

L A N D e s k V. 9 Not In Scope Of Installation

Front Range Discovery V.7 Not In Scope Of Installation

Altiris V7/V9 Not In Scope Of Installation

AD Discovery Configuration

Domain Name Not In Scope Of Installation

AD Domain Service Account Not In Scope Of Installation

SMTP Settings

Notification SMTP Sender S n o w N o t i fi c a t i o n t S c l i e n t x . c o m

Report Export SMTP Sender SnowReoortOclientx.com

SMTP Domain [email protected]

SMTP Host N/A

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SMTP Password N/A

SMTP Port 25

Quarantine Management Configuration

Quarantine Active Default Values To Be Used

Quarantine Days Default Values To Be Used

Quarantine Delete Default Values To Be Used

Quarantine Delete Action Default Values To Be Used

Quarantine Delete Active Default Values To Be Used

Cloud Apps
Web Apps Scanning Not Required During Installation

Web Patterns Not Required During Installation

User Accounts And Roles

Named User Accounts X2 Administrator Accounts to Be Created

A c c o u n t D e t a i l s t o B e C o n fi r m e d

Bespoke Roles XI Read User Account to Be Created

A c c o u n t D e t a i l s t o B e C o n fi r m e d

Note: customer requires

• all products are installed in C:\Program Files
• Use Snowlmpl! as the password for all components where prompted
• Customer wishes to use GBP - Pounds Sterling as their base currency
• Agent to be configured to run at 10:30

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P R E - I N S TA L L AT I O N
Using the RDP file issued to you by your instructor, log in to your server using the following credentials:
Username: SnowAdmin

Password: Snowl951!

SYSTEM REQUIREMENTS
Verify that the Installation server meets or exceeds the System Requirements appropriate for this customer profile:
http://www.snowsoftware.com/int/download
Note: All profiles described in this document refer to resources dedicated to Snow Software environments without third party
systems or software (other than OS and SQL Server) running on the same hardware.

SQLVERSION AND EDITION

Use one of the following methods to confirm the SQL version and edition

METHOD 1

'4? Microsoft SQL Server Management Studio (Administrator)

File Edit View Debug Tools Window Help

i ij!!' Jj ' fi NewQueiy LutliaitSlA ^

Object Explorer
Connect- 3^ ° H J
B S ICSi (SQL Server 12.0J480.0 - CSIVSnowAdmln)
IE [3 Detsbases
S Security
ffi ij Server Objects
S Li Replication
IE U AlwaysOn High Availability
E E3 Management
E LjI Integration Services Catalogs
[2) SQL Server Agent (Agent XPs disabled)

METHOD 2

Errorlog file (Program Files\Microsoft SQL Server\MSSQL.n\MSSQL\LOG\ERRORLOG):

2015-08-24 13:48:11.18 Server Microsoft SQL Server 2014 - 12.0.2480.0 (X64)

Jan 28 2015 18:53:20

Copyright (c) Microsoft Corporation

Standard Edition (64-bit) on Windows NT 6.3 <X64> (Build 9600:) (Hypervisor)

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METHOD 3

Create and execute the following query:

Select (AVERSION

SQlQueiy1.sql - CSI.master (CSI\SnowAdmin (52))* - Microsoft SQL Server Management Studio (Administrator)
File Edit View Query Project Debug Toolt Window Help
i ( 4 '■ J . N e w Q u e r y
■ |n»«tef ^ I t Execute k Debug n 3) J | J'' I 1 § | i" i te - :£^ e

Object Explorer SQLQueryVsql - C.„SI\SnowAdmin (52))' X

Connect' 5j! ?ii n / ^ ^ Select ftSversionl
B CSI (SQL Server 12,0,2480.0 - CSI\SnowAdmln)
SI LjI Datebases
B l3 Security
B LIl Server Objects
S Replication
SE U AhvaysOn High Availability
B Lii Management
SI Ci Integration Service Catalogs 100%

(2) SQL Server Agent (Agent XPs disabled) Resuts[T^Meaaaqea.

(No column name)
i Microsoft SQL Server 2014 • 12.6l4S0.C)'(XM)"'

Query executed... CSI (12.0 RTM) CS^S^owAdmin (52) master OftOCkOO 1 rows

Ready L n l Col17 Ch17 INS

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METHOD 4

Create and execute the following query:

Select SERVERPROPERTY ('productversion'),

SERVERPROPERTY ('productlevel'),
SERVERPROPERTY ('edition')

SQLQueryl^l - CSI.master (CSI\SnowAdmtn (52))' - Microsoft SQL Server Management Studio (Administrator) t - I Q f x |,
RIe Edit View Queiy Project Debug Tools Window Help
1 iil ^ ^ ' lJ id ^ ^ NwQue7
; ^ I "'Ij t Execute > Debug ° >/ 9^] jlj "'S I I'l S I tp s" I ^.0 s
Object &ploref " 9 X
Connect- 5^ Jj; P / ^ ^ HSELECr SERVERPROPERTV('productversion'),
[SERVERPROPERTY ('productlevel'), ^
B © CSI (SQL Server 12.0.24a)J5 • CS^SnowAdmin)
[SERVERPROPERTY ("edition") p
£ L3 Databases
ffi Ca Security
g
ffi'd Server Objects
B lM Replication
[J AlwaysOn High Availability
Si la Management
S) L3 Integration Services Catalogs 100% - < >
SQL Server Agent (Agent XPs disabled)
3 Resulis Messages i
(No eotunri nanw) (No column name) (No column name)
1 1 12-0.2480.0 1 RTW Standard Edition (S4W) !

^ Query executed successfully, CSI(12.0RTM) CSASnowAdmin (52) master 00:00:00 1 rows

^eady Ln2 Col 33 Ch33 INS ...

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SQLACCOUNT
An SQL account with the sysadmin role wil be required during installation. In some cases the customer wil provide the password for
the sa account which has this role. If necessary, create a temporary account e.g. snowinstall with this role assigned. This account can
be removed after installation.

d . Login Properties - sa
[ Select a page
Genera!
^ Script ▼ IQ Help

User Mapping Sen/er role is used to grant server-wide security privileges to a user.
I Satus

Server roles:

I I bulkadmin
□ dbcreator
n diskadmin
I I processadmin
0 public
1 I securttyadmin
I I sen/eradmin
I I setupadmin
0 sysadmin

Connecbon

Server;
CSI

Connection:
CSI\SnowAdmtn

View connection properties

Process

Ready

OK Cancel

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SQL COLLATION
Ensure the SQL collation setting meets the system requirements:
' I ■ 11 ■

Server Properties - CSI

Select a page
^ Generai 3 Script ▼ IQ Help
^ Memory
^ Processors ®s= A I I 7-]
^ Security f fi s : z i i d

^ Connections Name 'CSI

^ Database Settings Product Microsoft SQL Server Standard (S4-bi!)
^ Advanced Operating System Microsoft Windows NT 6.3 (9600)
^ Permissions Platform NTx64
Version 12.0.24600
Language English (United States)
Memory 7168 MB
Processors 4
Root Directory CAProfTfem .SQI '•■S5QL12
Server Collation SQL Latml General CP1 CI AS
Is Oustered False
Is HADR Enabled False

Connedian

Server;
CSI

Connection; Name
CSI\Snow Admin Name of the server and instance.

View connection prpperties

F^o^ess ^ Changes to server properties and settings may affect the performance, security, and
availability of this SQL Serve* instance. Before making any such changes, consult the
Ready product documentation,

O K Cancel
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SQL AUTHENTICATION
Ensure the SQL server is configured with Mixed Mode Authentication (SQL Server and Windows Authentication mode)
Microsofi SQL Server Management Studio (Administrator) | — 1 o | x
File Edit View Drbu} TmTi Window Help
i i3-A t^ljiHewQuery ui lA id iai I A --J S I '0 . r- / .t|j, •.I^ 3-=

S E R V E R S P E C I F I C AT I O N

(i^-i Jt".' Vw- " Setver Manager

Server Manager • Local Server ' (5) I ^ M«W9« TooH V*w

PROPERTIES

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Conipuiff fu LiTt up4«t»i
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W^ftgroufl InsUll upd*tn eutem^tx^ey vfir^ Microsoft Updete
Vi File ind SlorB9e Services P Ljst <h«<ke<f to* updem Todey «t £30 PM

W A n d e w s f t t w t T. P u M c O n EmxReoetiAQ On
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Retrote Dethv^i En«bkd IE EnrwKedSecuiity C(Wi9ut«l«)(i On
M C Xtr^ftwif (UTC] Coordtfvttfd Unrvpn^ T»mf
i iPU bf O ^ P. lPv« enatM Product lU C03S3< SOOOOe orxOU-AMMZ (*ctTV*l«<l)

Opertong iytUm y«rv M x r o i c f t VA n d o w t S * f N * r 3 0 1 2 P 3 C « b K f n l r Procetwn Mtt<(R| ES-nrj W 2JIX»*z

Herdwprt m^enniOoo M x ' O w R C o r p c TA t c n V W t u o l M « c h n e intfaAed mefTwy {RAM} 7<j8

To t s l d o k 247 tsa

EVENTS
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S N a W S O F T WA R E . C O M

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INSTALL ROLES AND FEATURES

Server Manager • Dashboard

rhe followiai screenshots to Microsoft Windows Servej WIlCOMt TO SmVIR MSMACER

|D1J( I Loc«l S«rvtf

ii AH Serwn

ii and StcjgrSvrrcM ^ Configure this local ■

2 Add njifs and lea!u'«
Server Manager - Dashboard:
i Add rttvt servers JO rtianagf
• Select Add roles and features. 4 Create a sers^ff grouo

5 Conneft ih ^ server jc c'rxid wvires

The Add Roles and Features Wizard is started.

A r f d K fl f K r i n d F e a r u r e s W / A r r t

Select installation type M t t P i A r o ^ u i v n

Select installation type

• Select Installation Type

o Select Role-based or feature-based M lAilAlUtkm

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installation. ' Ramote Detktop Services

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d O e p l o y fi w n t .

Click Next.

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Select destination server Add Rnl« ar>d Featufcs Wuard

• Select Server Selection Select destination server

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o Select Select a server from the ' Sfkct
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server pool * Sekcttvwiwl

Select the server from the

Server Pool N - i *

t s m
Click Next.

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S N O W S O F T WA R E . C O M
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Select server roles

Add Rnlujrtd Fcstuiet Wizard
; ^ g | B
• Select Server Roles
Select server roles

in the Roles list:

DMOipbon

o Select Application Server Acbvc C^ntsry CertrftcM« S«(VKCI

I ' ^ Apphtifroft Se'NT* (t ft* t1 I (AOCS) • Mvd l» c«4tc
f I «vr*vr«abv> «vt*<«rft<«$ «nd rr^ud

o Select Web Server (IIS) i I OMSW«y«t

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Q W><^d9«t Server (ucfibjlt Lip«*«rr(«

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Add features that are required for Web Server (IIS)? Add RqIm and Features Wizard

Add features iliai are requited foi Wetj Server (115)?

• Click Add Features
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Select features
Add Roles aod Features Wizard

• Select Features
Select features

o Select .NET Framework 3.5. Features fMtum lo intl*! CO t'rv Miectcd ^

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o Select .NET Framework 4.5. Features t le) .mr f'«mri«ofti^rMiwn|1 cai —

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S N O W S Q F T WA R E . C O M
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Add Roln and featuiesWizaid

Select role services
Select role services WJ'Mrc^ twvw

• Select Role Services {Web Server Role (IIS)

0 tfvufl fe* Web $«v«* (NS)

o Select Security
WeWoMi evttvetWvahen n a lew

■ Select Basic Authentication [ I ConreM Cemereu^

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c&n froM«n

i««((rfiei Web Min. T>^

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if eiowA •»wiOistr»fnn • Wi^de^ demaw

■ Select Windows Authentication S e w Q B«HC Agtfw««iuy> *0 tMe e*t*« dettMs

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Select role services (cont) !5? Add Roles and Fea lures\VUa id

Select Role Services (Web Server Role (IIS) Selpct role services

bf Web nS)
• Select Application Development YOv f^gr

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Add features that are required for ASP.NET 4.5? A d d R o l e s a n d r c a i u r e s VA ? a r d

Add f pa lures ihal arp reguirpd for ASP Ntl 4.b?

• Click Add Features

• Click Next
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Click Install to install the new roles and features.

S N O W S O P T WA R E . C O M
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INSTALLATION FILES
Download the installation files from the Snow FTP site to the customer server from:

ftp://ftp.snowsoftware.com/SetuDPackages/CurrentProductVersions/
• Snow License Manager - SnowLicenseManager.zip

• Snow Inventory - Snowlnventory.zip

• Inventory Data Processor - IDP,zip

• lnventoryDataReceiver-IDR.zip

• Snow Integration Manager - SIM.zip

• Active Directory Discovery - Snow_AD_Discovery_Setup.zip

LICENSE KEYS

You will be provided with the necessary license keys to install and activate Snow License Manager 8

I N S TA L L AT I O N
SLM core components must be installed in the following sequence*:
• Snow Inventory

• Inventory Data Processor

• Snow License Manager

• Inventory Data Receiver

The remaining components can then be installed if required:

• Snow Integration Manager

• Active Directory Discovery

•Refer to the individual user guides for the individual components for installation instructions

It is recommended that all installations are executed using the Run as administrator option.

During installation, refer to the pre-delivery checklist for information on parameters to be set according to the customer
requirements.

S N O W S O F T WA R E . C O M
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Post Implementation checklist

SQL Server Checks Example

SQL Agent Service Configured to Auto Start SQL Agent Service Set to Auto Start Verified
Snow Database files and logs SnowDB_Data
SnowDB_Log
SnowLicenseManager _Data
SnowLicenseManagerJog
Snow Database Recovery Models SnowDB = Simple
SnowLicenseManager = Simple
*Snow Recovery Models should be set to /

Simple By Default y
Snow License Manager Application Checks Example
Snow Web.config file updated to send Email address in "SupportMailRecipients" key
support emails to the UK-Support Email updated to [email protected]
Address

Location C:\Program Files\Snow

Software\Snow License Manager\Web /
Snow Updates - Test Update Functionality to Manual SRS and Snow Updates working and /
Confirm SRS/Updates Download and Install latest updates applied
Correctly
Snow License Manager-Web Configurator Snow License Manager Keys Verified Registered
for 1000 Devices and Set to Active
IIS Checks-Application Pools Example
SnowlnventoryDataReceiver Status = Started

- N E T C L R Ve r s i o n = v 2 . 0

Managed Pipeline Mode = Integrated

Identity = NetworkService
/
SnowLicenseManager Status = Started
.NET CLR version = v4.0

Managed Pipeline Mode = Integrated

1 Identity = NetworkService
Snow Inventory Application Checks Example
Snow lnventory.ini verified to be configured [Database]
with Snowdb Username and not temporary Server= localhost
mixed mode SA account (snowinstall) Database^SNOWDB
Username=Snowdb
Password=58795d50df
/
Stop and Start the Snow Inventory Server Service Stopped and Started without error
Service to Verify Automatic Database
1/
Connection
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server.log

<date and time>: Info: Starting front-end

<date and time>:: Info: Front-end has started
<date and time>: Info: Starting back-end
<date and time>:; Info: Server is runnine
Snow IDP Check
Example
SnowlDP.ini verified to be configured with [Database]
Snowdb Usernatne and not temporary mixed Server=localhost
mode SA account (snowinstall) Database=SNOWDB
Username=Snowdb

Password=d02e0675668
Pooling=yes
lntegrated=no
Stop and Start the Snow IDP Service to verify Verified, No New Log Created*
automatic database connection
*No Log Means No Errors Reported

Snow Agent Commination Check Example

Install Snow Agent on test machine, verify Machine appears in Snow Inventory Admin GUI
agent sends to default incoming folder for
processing into SnowDB Database

C:\%Program Files%\Snow Software\Snow

lnventory\Server\Data\lncoming

Snow Management and Configuration Data Example

Update Job

Data Update Task Scheduled Time Data Update Job Schedule set to run At 21:00

Snow Management and Configuration > Example

Basic Settings

Best Practice/Customer Basic Settings Best practice settings applied

• Activate White Listing*
• Activate AUTOGENERATE_DCC
• Activate TS VIEWS ACTIVE

Snow Management and Configuration - Example

System Core Settings

NOTIFICATION_SIVITP_SENDER Configured to send as:

S n o w N o t i fi c a t i o n ( 5 ) c l i e n t x . c o m

REPORT_EXPORT_SIVITP_SENDER Configured to send as:

[email protected]

S N O W S a F T WA R E . C O M
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SMTP_DOMAIN Mai[{S)clientx.com

RUN_COMPLETE_RULESET_DAY Configured to run on Saturday

Snow Management and Configuration - Example
Inventory source

Inventory Source Enable data updates - Enabled

Snow Management and Configuration - Example

Software recognition

Software Recognition Applications count

Request Snow inventory C ient

DestinationHTTP http://server:8080/inventorv.asmx
Site CLIENTX

Id C O M P

ScanStartTime*

•Confirm configuration using parameters from scenario

S N O W S Q F T WA R E . C O M
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Request Form Snow Inventory Client

In order to create a new client for you, we need some information regarding your current Snow installation.
Please return this form to Snow Support to support-uk(5)snowsoftware.com.

For information on how to gather this data, see instructions on the next page.

Company Name:

Client X

Site Name: C o n fi g Name (Optional)

ClientX

IDR Address: Port number:

http://localhost:8080/inventory.asmx 8080

Preferred Time of scan: (Windows clients only)

ScanStartTtme=10:30

Proxy settings: (If required)

Proxy Address:
Proxy Port:
Proxy Username:
Proxy Password:

Agents required for the following platforms:

^Windows ^ Te r m i n a l Server DMac

□L i n u x Redhat □ Linux Ubuntu DWindows Oracle DLinux

Redhat Oracle DLinux Ubuntu Oracle DUnix Files Required

□ VDI Required (Windows)

Is the client deploying via 6P0?

□ Ye s K1 No

SNOWSQFTWARE.CQM
 jjxsnow

Comments:

S c a n S c h e d u t e = D A I LY
ScanStartTime=10:30

ld=COMP

E-mail address to contact person:

[email protected]

Gathering required information

Company Name
The end user of the client

Site Name

Site Names can be used to group client installations. Normal installations require only one Site Name, and is
usually set to the Customer Name.

Snow Inventory address

This is the DNS or IP of the Snow Inventory server, The Port number used can be found In Snow Inventory,
Repository Properties. Open the tab Server and look for the port entry.

IDR Address

IDR, Inventory Data Receiver, is a web service that must be installed in order to receive inventory data from
Mac and Linux clients. (IDR can also be used for Windows clients.)
The IDR address Is the DNS or IP to the server where the IDR Is installed. The site is called Snow Inventory Data
Receiver, the port number used can be found In the site bindings.

Preferred time of scan

Windows clients can be set to perform a scan at a specific time. Default time is 09:00.

Proxy Settings
If your network is configured to use a proxy for outbound traffic, we need to configure the client to
communicate through that proxy.

SNOWSOFTWARE.COM
 CERTIFIED SNOW
PROFESSIONAL

SLM IMPLEMENTER-
UPGRADE

CSP-SLM MP-080 Vl.O 20160525

 3(|xsnow

Scenario

Your customer, Client Y, is scheduled for an upgrade of their sub 1000 seat Snow License Manager 7
installation. You will be tasked with performing the upgrade.

Pre-upgrade Readiness Check

Snow License Manager 8 is a major product release, not only are there new features and
enhancements visible in the user interfaces, there are also some core changes, some of which may
have an Impact on custom integrations, reports, features and functions. There is also functionality
that has been deprecated and therefore no longer supported in Snow License Manager 8.

Examples of deprecated, affected functions/features are:

• Saved Searches
• Custom reports created via interaction with the SnowLicenseManager database.
• The report feature in the Snow Management and Configuration Center (SMACC) has been
removed In SLM 8

Refer to the Snow License Manager 8 Core Changes Overview for further information concerning
these and other changes will be made available as soon as possible.

Any custom/bespoke work carried out in the original Snow License Manager 7 installation, that
requires intervention or work to migrate custom data or restore functionality to Snow License
Manager 8 after an upgrade, will be at additional expense to the customer.

Before the upgrade actually takes place, it is necessary to first carry out a Snow License Manager 8
Readiness Check. This will help to identify any custom/bespoke work that has been previously
carried out and to scope and agree what work will need to be done to bring the functionality into
the Snow License Manager 8 installation post upgrade.

Pre-upgrade
Identify with the customer any environment changes that may have taken place since the original
installation which may impact the successful upgrade process.

Verify that the current server infrastructure continues to meet or exceed the system requirements.

Snow License Manager 8 will install a new Web site as part of the upgrade replacing configuration
changes previously applied to Snow License Manager 7.

Before upgrading, create a backup of the existing web.config file from the Snow License Manager 7
website to retain any configuration changes. Please apply manually the desired changes to the
Snow License Manager 8 web.config file.

S N O W S O F T WA R E . C Q M
 3(|xsnow

PRE-INSTALLATION
Using the RDP file Issued to you by your instructor, log in to your server using the following credentials;
Username: SnowAdmin

Password: Snowl95l!

SQL ACCOUNT
An SQL account with the sysadmin role wil be required during upgrade. In some cases the customer wil provide the password for
the sa account which has this role. If necessary, create a temporary account e.g. snowlnstall with this role assigned. This account can
be removed after installation.

Login Properties - sa i- i°J

Select a pege
3 Script ▼ Help
^ General

^ User Mapping Server role is used to grant sen/er-wide security privileges to a user.
Status

Server roles:

n bulkadmin
□ dbcreator
I I diskadmin
Q processadmin
1^ public
n securityadmin
f~| serveradmin
I I setupadmin
0 sysadmin

Connectkn

Server
CSI

Connection:
CSI\SnowAdmin

5^ View connection oroperties

Process

Ready

OK Cancel

S N O W S O F T WA R E . C O M
 3C|xsnow

INSTALLATION FILES
Download the installation files from the Snow FTP site to the customer server from:

ftp://ftD.snowsoftware.com/SetupPackages/CurrentProductVersions/
• Snow License Manager - SnowLicenseManager.zip
• Inventory Data Processor - IDP.zip

• lnventoryDataReceiver-IDR.zip
• SnowlntegrationManager-SIM.zip
• Active Directory Discovery - Snow_AD_Discovery_Setup.zip

LICENSE KEYS

You wil be provided with the necessary license keys to install and activate Snow License Manager 8

U N I N S TA L L AT I O N
Unless they are at the latest version, uninstall the following:
• Inventory Data Processor

• Inventory Data Receiver

• Snow Integration Manager

• Active Directory Discovery

Note: The SLM 8 setup package automatically uninstalls the following versions:

• Snow License Manager 7.0 versions {7.0.00-7.0.xx)

• Snow License Manager 6.2 versions (6.2.00-6.2.xx)
• Snow License Manager 6.1 versions {6.1.00-6.l.xx)

U P G R A D E I N S TA L L AT I O N
SLM core components must be installed in the following sequence*:

• Inventory Data Processor

• Snow License Manager

• Inventory Data Receiver

The remaining components can then be re-installed if required:

• Snow Integration Manager

• Active Directory Discovery

*Refer to the individual user guides for the individual components for installation instructions
it is recommended that all installations are executed using the Run as administrator option.

If necessary, refer to the pre-delivery checklist for information on parameters to be set according to the customer requirements.

S N O W S O F T WA R E . C O M
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Post Upgrade checklist

Verify that you are able to log in successfully to Snow License Manager 8 Web Ul

S N O W S a F T WA R E . C O M