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Management Process:: Planning

This presentation provides an overview of Makati Medical Center's (MakatiMed) mission, vision, philosophy, goals, objectives, policies, procedures, and rules. Specifically: The mission is to provide patients with safe, effective, and meaningful healthcare. The vision is to be the leading medical center in the Philippines and competitive internationally. The philosophy is to value lives and provide premium healthcare. The goals are to deliver best practices in healthcare and excellent patient care. The objectives are to provide patients a safe and meaningful healthcare environment. The policies enshrine malasakit (compassion). The procedures provide instructions for patients before various medical exams and tests. The rules establish guidelines for visitors, food, and smoking at the

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47 views

Management Process:: Planning

This presentation provides an overview of Makati Medical Center's (MakatiMed) mission, vision, philosophy, goals, objectives, policies, procedures, and rules. Specifically: The mission is to provide patients with safe, effective, and meaningful healthcare. The vision is to be the leading medical center in the Philippines and competitive internationally. The philosophy is to value lives and provide premium healthcare. The goals are to deliver best practices in healthcare and excellent patient care. The objectives are to provide patients a safe and meaningful healthcare environment. The policies enshrine malasakit (compassion). The procedures provide instructions for patients before various medical exams and tests. The rules establish guidelines for visitors, food, and smoking at the

Uploaded by

senyorakath
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Presentation By Group 1

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Management
Process:
PLANNING
GROUP 1: ALTAR, ADJAP, FABIAN, JUMAWAN, IMLAN, OCALINAS, OMAR
Page 01 12:01 PM
Page 02 12:01 PM
To provide our patients with a safe, effective,
appropriate, and meaningful healthcare environment,
delivered by the most competent, caring, and
compassionate team of medical professionals and
Mission support staff.

PHILOSOPHY GOALS
“MakatiMed remains to MakatiMed is committed to deliver best practices in
be the Hospital with a healthcare, stringent safety standards and excellent
Heart.” patient care.

OBJECTIVES POLICIES
To provide our patients with safe, At MakatiMed, Malasakit is enshrined in
effective, appropriate and meaningful our Quality Policy
healthcare environment.

PROCEDURES RULES
We have patient information materials detailing Visiting hours
instructions regarding procedure preparation, and your No food deliveries
doctors and nurses will also give you reminders before
and during your health screening. General Companion Guidelines

Page 03 12:01 PM
To provide our patients with a

MISSION safe, effective, appropriate, and


meaningful healthcare environment,
delivered by the most competent,
caring, and compassionate team of
medical professionals and support
staff.

Page 04 12:01 PM
To be the Philippines’ undisputed leading

VISION
medical center by 2015 and competitive with
the best in the world by 2020, staffed with
highly experienced/highly qualified medical
and healthcare practitioners, enabled by
state-of-the-art diagnostic and
medical/surgical equipment and a cadre of
well-trained professional support staff. Our
patients and their families should
experience the highest level of satisfaction
with the healthcare services we provide.

Page 05 12:01 PM
PHILOSOPHY
"Valuing lives and providing
premium and personalized healthcare
services are the promise and
commitment that make Makati Medical
Center (MakatiMed) the premier
hospital in the Philippines for
over 50 years.”
“MakatiMed remains to be
the Hospital with a
Heart.”

Page 06 12:01 PM
MakatiMed
deliver
is
best
healthcare,
committed
practices
stringent
to
in
safety
GOALS
standards and excellent patient
care.
MakatiMed's decades of medical
innovation and compassionate care
to its patients, their families,
and community is enhanced by
pioneering significant clinical
MakatiMed has a longstanding research initiatives, commitment
commitment to tirelessly upgrade to continuous modern medical
advancement, and training new
the level of patient safety in the
generations of healthcare
Philippines providers who can proudly continue
its tradition of excellent
healthcare service.

Page 07 12:01 PM
To provide our patients with safe,
effective, appropriate and
meaningful healthcare environment.

OBJECTIVES
Page 08 12:01 PM
POLICIES
At MakatiMed, Malasakit is
enshrined in our Quality
Policy: “We put our hearts
Core Values in everything we do – live
Integrity our values by doing what is
right for the health and
Compassion
safety of the patients,
Service Excellence well-being of our
Teamwork colleagues, and the greater
Professionalism good of MMC".

Page 09 12:01 PM
1
Please avoid high residue food
such as pork, beef, fruits,
vegetables and other high-fiber
food two (2) days before your
check-up. You may eat chicken,
fish, rice, bananas, bread or
orange juice.
PROCEDURES
patient information materials
detailing instructions regarding
2 procedure preparation, and your
doctors and nurses will also give you
reminders before and during your
Avoid taking stimulants or drinks health screening.
with high content of caffeine
such as coffee, tea, soda,
carbonated drinks three (3) hours
before admission or procedure.

Page 10 12:01 PM
3
For blood extraction: To get
accurate results for the blood
tests, you may be required to do

PROCEDURES
fasting (no food or water for 12
to 14 hours) prior to the blood
extraction. Your doctor will
advise you regarding this
instruction. patient information materials
detailing instructions regarding
4 procedure preparation, and your
doctors and nurses will also give you
reminders before and during your
health screening.
For cardiology procedures: Please
bring a valid ID with photo,
rubber shoes and exercise outfit.

Page 11 12:01 PM
5
For gastroscopy and colonoscopy
procedures: If you are taking any

PROCEDURES
blood-thinning medication, kindly
consult your doctor and obtain
cardiology clearance prior to
scheduling with us.
patient information materials
detailing instructions regarding
6 procedure preparation, and your
doctors and nurses will also give you
reminders before and during your
For inpatient procedures: We have
two admission schedules: 8:00 AM health screening.
and 2:00 PM. We encourage you to
have a companion during your
stay.

Page 12 12:01 PM
RULES
Visiting Food GENERAL
Hours Deliveries GUIDELINES
& Guidelines NOT ALLOWED FOR COMPANION

Meals of Companions For the meantime,


Due to the COVID-19 will only be provided family and friends
pandemic, Visitors by the MakatiMed are encouraged to
and Companions are Nutrition & Dietetics spend time with the
NOT ALLOWED except Department, charged patient via audio and
for patients with under the patient’s video calls.
special needs account.

Page 13 12:01 PM
RULES
GENERAL GENERAL GENERAL
GUIDELINES GUIDELINES GUIDELINES
FOR COMPANION
FOR COMPANION FOR COMPANION

MakatiMed values the NO SMOKING/VAPING


patients’ privacy
and anonymity. policy is strictly
Patients and Should they consent enforced within the
Companions are not and decide to inform hospital buildings
allowed to bring their family and and premises to
friends, they may
pets/animals to the dial (+632) 8888 protect the health of
hospital. 8999, then “0” to the patients, other
connect to the companions, and
patient’s room. staff.

Page 14 12:01 PM
GROUP NO. 1:

ALTAR, Catherine Sienna B.


ADJAP, Shahinaz G.
FABIAN, Bryan Lemuele
JUMAWAN, Genel G.
IMLAN, Al-Moazz E.
OCALINAS, Criston Niel T.
OMAR, Ashra Ghea G.

Thank You

Page 17 12:01 PM

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