Ultra-Low Temperature Freezers

RevcoTM RDE Series, FormaTM FDE

Series, HERAfreezeTM HDE Series and
Thermo ScientificTM TDE Series
Installation and Operation
329712H01 • Revision B • October 2019
IMPORTANT Read this instruction manual. Failure to follow the instructions in this manual can result in
damage to the unit, injury to operating personnel, and poor equipment performance.

CAUTION All internal adjustments and maintenance must be performed by qualified service personnel.

Material in this manual is for informational purposes only. The contents and the product it describes are
subject to change without notice. Thermo Fisher Scientific makes no representations or warranties with
respect to this manual. In no event shall Thermo be held liable for any damages, direct or incidental, arising
from or related to the use of this manual.

© 2019 Thermo Fisher Scientific Inc. All rights reserved.

Contents
Models......................................................................... 1

Safety Considerations .................................................. 2

Unpacking ................................................................... 3
Packing List ............................................................. 3

General Recommendations.......................................... 4
Temperature Monitoring ........................................... 4
General Usage ......................................................... 4
Initial Loading ........................................................... 4
Battery Door Opening/Closing.................................. 4

Operating Standards.................................................... 5
Electrical Specifications ............................................ 5

Installation.................................................................... 6
Location ................................................................... 6
Leveling.................................................................... 6
Backup System (Optional) ........................................ 6
Super Insulated Cabinet Construction ...................... 6
Door Operation ........................................................ 6
Pressure Equalization Port........................................ 7
Installing the Remote Alarm Connector..................... 7
Intended Use............................................................ 7

Operation..................................................................... 8
Initial Start Up........................................................... 8
Operation Overview.................................................. 8
Display ..................................................................... 8
Settings.................................................................... 9
 Power Down ............................................................ 10

Backup System (Optional)............................................ 11

CO2 and LN2 Precautions ....................................... 11
Installation ................................................................ 11
Start Up ................................................................... 12
Operation ................................................................. 12

Chart Recorders (Optional)........................................... 13

Set Up and Operation .............................................. 13
Changing Chart Paper.............................................. 13
Calibration Adjustment ............................................. 13

Maintenance ................................................................ 14
Cleaning the Condenser........................................... 14
Cleaning the Condenser Filter................................... 14
Gasket Maintenance ................................................ 14
Defrosting the Freezer .............................................. 14
Battery Maintenance ................................................ 14
Maintenance Schedule ............................................. 15

Troubleshooting Guide................................................. 16

Error Codes ................................................................. 19

Warranty ...................................................................... 20

Warranty (International) ................................................ 21

Appendix A: Alarm Summary ....................................... 22

WEEE Compliance ...................................................... 24

Contact Information .................................................... 25

Models
Table 1. Applicable Models

Brand - Model Size (xxx) Voltage (*)

Forma - FDExxx86F* 300/400/500/600 A/D/V

Thermo Scientific –TDExxx86F* 300/400/500/600 A/D/V

HERAfreeze – HDExxx86F* 300/400/500/600 A/D/V

Revco - RDExxx86F* 300/400/500/600 A/D/V

Thermo Fisher Scientific ULT Freezers Models | 1

Safety Considerations
In this manual, the following symbols and conventions are
Do not modify system components, especially
used:
the controller. Use OEM exact replacement
equipment or parts. Before use, confirm that the
This symbol used alone indicates important product has not been altered in any way.
operating instructions which reduce the risk of
injury or poor performance of the unit. WARNING: Your unit must be properly grounded
in conformity with national and local electrical
CAUTION: This symbol, in the context of a codes. Never connect the unit to overloaded
CAUTION, indicates a potentially hazardous power sources.
situation which if not avoided could result in
minor to moderate injury or damage to the WARNING: Disconnect the unit from all power
equipment. sources before cleaning, troubleshooting, or
performing other maintenance on the product or
WARNING: This symbol indicates potentially its controls.
hazardous situations which, if not avoided, could
result in serious injury or death. WARNING: “Caution, risk of fire”. This unit is
charged with hydrocarbon refrigerants.
WARNING: This symbol indicates situations
where dangerous voltages exist and potential for
electrical shock is present. EMC
The snowflake symbol indicates extreme low EMC Registration is done on this equipment for business use
temperatures and high risk of frostbite. Do not only. It may cause interference when the product would be
touch bare metal or samples with unprotected used in home.
body parts.
사용자 안내문 이 기기는 업무용 환경에서 사용할 목
This symbol indicates a need to use gloves during 적으로 적합성평가를 받은 기기로서 가정용 환경에서
the indicated procedures. If performing 사용하는 경우 전파간섭의 우려가 있습니다 .
decontamination procedures, use chemically
This equipment has been tested and found to comply with the
resistant gloves. Use insulated gloves for handling
limits for a Class A digital device. Class A covers devices for
samples and when using liquid nitrogen.
usage in all establishments other than domestic and that are
Before installing, using or maintaining this not directly connected to a low voltage power supply
product, please be sure to read this manual and network, which supplies domestic environment.
product warning labels carefully. Failure to follow This ISM device complies with Canadian ICES-001.
these instructions may cause this product to
malfunction, which could result in injury or FCC
damage. This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to part 15 of the
Below are important safety precautions that apply to this FCC Rules. These limits are designed to provide reasonable
product: protection against harmful interference when the
equipment is operated in a commercial environment. This
Use this product only in the way described in the equipment generates, uses, and can radiate radio frequency
product literature and in this manual. Before using energy and, if not installed and used in accordance with the
it, verify that this product is suitable for its instruction manual, may cause harmful interference to radio
intended use. If this equipment is used in a communications. Operation of this equipment in a residential
manner not specified by the manufacturer, the area is likely to cause harmful interference in which case the
protection provided by the equipment may be user will be required to correct the interference at his own
impaired. expense.

2 | Safety Considerations Thermo Fisher Scientific ULT Freezers

Unpacking
At delivery, examine the exterior for physical damage while
the carrier’s representative is present. If exterior damage is
present, carefully unpack and inspect the unit and all
accessories for damage.
If there is no exterior damage, unpack and inspect the
equipment within five days of delivery. If you find any damage,
keep the packing materials and immediately report the
damage to the carrier. Do not return goods to the
manufacturer without written authorization. When submitting
a claim for shipping damage, request that the carrier inspect
the shipping container and equipment.
The packaging can be stored and re-used.

Packing List
Inside the freezer cabinet is a bag containing:
• A handle lock key
• A USB drive with user manual, including translated
versions
• Certificates of conformance and calibration
• A remote alarm contact connector
• Posts for rear spacing
If you have ordered a chart recorder, the bag will also contain:
• Recorder installation instructions
• Extra paper
If you have ordered a backup system, the cabinet will also
contain:
• A hose assembly
• English and metric connectors
If specified on the order, the bag may also include:
• A QC temperature graph and test log
• Calibration information

Thermo Fisher Scientific ULT Freezers Unpacking | 3

General Recommendations
Temperature Monitoring Battery Door Opening/
Closing
To open the grille door, pull the door from the top right corner
IMPORTANT NOTE: Thermo Fisher Scientific as shown in the figure below.
recommends the use of a redundant and
independent temperature monitoring system so To close the grille door, push the door against frame to hold
that the freezer can be monitored continuously latch in position.
for performance commensurate with the value of
product stored.

General Usage
This refrigeration system is designed to maintain ultra-low
temperatures with safety in an ambient environment within
15°C to 32°C (59°F to 90°F), only when the freezer is used for
storage.

WARNING: This unit is not a “rapid-freeze”

device. Freezing large quantities of liquid, or
high-water content items, will temporarily
increase the chamber temperature and will cause Figure 1. Door Opening
the compressors to operate for a prolonged time
period.

Avoid opening the door for extended time periods since

chamber temperature air will escape rapidly. Also, keep the
inner doors closed as much as possible. When room air,
which is higher in humidity, replaces chamber air, frost may
develop in the chamber more rapidly.

Initial Loading
Allow the freezer to operate at the desired temperature
for a minimum of 12 hours before loading.
Load the freezer one shelf at a time, beginning with the top
shelf. After loading each shelf, allow the freezer to recover to
the desired set point before loading the next shelf. Repeat this
process until the freezer is fully loaded.

CAUTION: Failure to follow these procedures or

overloading the unit may cause undue stress on
the compressors or jeopardize user product
safety.

4 | General Recommendations Thermo Fisher Scientific ULT Freezers

Operating Standards
The freezers described in this manual are classified for use as Table 2. Electrical Specifications by Size and
stationary equipment in a Pollution Degree 2 and Over voltage Voltage
Category II environment.
600D 208-230 V 60 Hz 6.2 A
These units are designed to operate under the following
environmental conditions: 600V 230 V 50 Hz 6.1 A
• Indoor use *Values subject to change

• Altitude up to 2000 m
• Maximum relative humidity 60% for temperatures within
15°C to 32°C (59°F to 90°F)
• Main supply voltage fluctuations not to exceed ±10% of
the nominal voltage for 115 V/60 Hz & 230 V/50 Hz.
• Main supply voltage fluctuations not to exceed -10% or
+6% of the nominal voltage for 208-230 V/60 Hz.

Electrical Specifications
The last character in the model number listed on the data-
plate identifies the electrical specifications for your unit.
Specific unit current rating is listed on the data-plate.
The voltage types are A, D and V as specified in the following
table:

Table 2. Electrical Specifications by Size and

Voltage

Size/
Voltage Frequency Current*
Voltage

300A 115 V 60 Hz 12.6 A

300D 208-230 V 60 Hz 5.6 A

300V 230 V 50 Hz 5.9 A

400A 115 V 60 Hz 13.0 A

400D 208-230 V 60 Hz 5.9 A

400V 230 V 50 Hz 5.3 A

500A 115 V 60 Hz 12.5 A

500D 208-230 V 60 Hz 5.0 A

500V 230 V 50 Hz 5.9 A

600A 115 V 60 Hz 12.7 A

Thermo Fisher Scientific ULT Freezers Operating Standards | 5

Installation Table 3. Power Cord Specification

Model Power Cord Specification

A 3-G 12 AWG, NEMA 5-20P, 20A/125V

WARNING: Do not exceed the electrical rating
printed on the data plate located on the lower D 3-G 12 AWG, NEMA 6-15P, 15A/250V
left side of the unit.
V 3-G 1.5 mm2, CEE 7/7, 16A/250V

CAUTION: Never remove or disable the

Location grounding prong from the service cord plug. If the
prong is removed, the warranty is invalidated.
Install the unit in a level area free from vibration with a
minimum of 8" (20 cm) of space on the top and sides, 6" (15
cm) in back. Refer to Leveling for further instructions on
leveling cabinets. Allow enough clearance so that door can
swing open at least 85°.
Leveling
The rear spacing posts provided with the freezer can be used Make sure that the floor is level. The unit must be level both
to ensure proper clearance. To install the spacing posts, front to back and side to side.
screw them into the back side of the unit, in the rear deck The 300 and 400 box capacity models are equipped with one
area. or two leveling legs on the right hand side. Leveling legs on
Do not position the equipment in direct sunlight or near 300 size must be used as a safety precaution.
heating diffusers, radiators, or other sources of heat. The Ensure to lock the brakes for units equipped with casters.
ambient temperature range at the location must be 15°C to
32°C (59°F to 90°F).

Backup System (Optional)

Wiring If you are using a CO2 or LN2 backup system, refer to
Backup System (Optional) for installation and operation
instructions.
CAUTION: Connect the equipment to the
correct power source. Incorrect voltage can
result in severe damage to the equipment.

CAUTION: For personal safety and trouble-free

Super Insulated Cabinet
operation, this unit must be properly grounded
before it is used. Failure to ground the equipment
Construction
may cause personal injury or damage to the In all models, the cabinet walls have a vacuum insulation core
equipment. Always conform to the National encapsulated by a sealed film laminate.
Electrical Code and local codes. Do not connect
the unit to overloaded power lines. CAUTION: Never drill holes in or near the cabinet
CAUTION: Do not position the unit in a way that walls. Drilling could damage the insulation and
impedes access to the disconnecting device or make the unit inoperable.
circuit breaker in the back of the unit.

CAUTION: Always connect the freezer to a

dedicated (separate) circuit. Each freezer is
equipped with a service cord and plug designed
Door Operation
to connect it to a power outlet which delivers the Upright freezer models are equipped with an advanced
correct voltage. Supply voltage must be within assembly specifically designed for ultra-low temperature
±10% of the freezer rated voltage for 115 V/ freezers.
60 Hz & 230 V/50 Hz. Supply voltage must be
within -10% to +6% of the freezer rated voltage Features include:
for 208-230 V/60 Hz. If cord becomes damaged, • One-hand operation
replace with a properly rated power supply cord.
• A front-accessible lock

6 | Installation Thermo Fisher Scientific ULT Freezers

• Hasps for a standard padlock to provide additional eventually restrict air flow. Therefore, you should periodically
security. Length of the shackle must be between 3/4" inspect the inner door and brush away any loose frost using a
(1.9 cm) and 1 1/2" (3.8 cm) stiff nylon brush.
• Durable construction for reliable operation and safe
product storage
• Door ramp alignment feature
Installing the Remote
Alarm Connector
CAUTION: When moving the freezer, always
grasp cabinet surfaces; never pull the freezer by The remote alarm contacts are located on the back of the
the latch handle. freezer above and to the left of the power switch. After
installing the wiring from the remote alarm to the connector,
install the connector to the freezer micro-board.
Opening the Door The pin configuration is shown in Figure 2 below.

1. Remove the padlock if installed.

2. Grasp the latch handle and pull it toward yourself until the
latch disengages.
3. Keep pulling by the latch handle to open the main door.

Closing the Door

Note: The latch does not self-engage automatically when you
close the door. You must rotate the latch into the open
position first.
1. Grasp the latch handle and pull it toward yourself,
rotating the latch into the open position.

2. Move the freezer door into the closed position and gently
push the handle away from you, making sure that the
latch engages fully with the cabinet strike. Figure 2. Remote Alarm Pin Configuration
3. Keep applying gentle pressure to the latch handle until
the latch is securely in closed position. For systems that alarm in closed state, connect to pins 5 & 6.
For systems that alarm in open state, connect to pins 6 & 7.
4. Insert the key and rotate counterclockwise to lock.
The contacts will trip in the event of a power outage, high
5. Replace the padlock as required. temperature alarm, low temperature alarm or door ajar alarm.

Pressure Equalization Port Intended Use

When an upright ultra-low temperature freezer door is The –86°C freezer (refer to Models for the specific model
opened, room temperature air rushes into the storage series) described in this manual are high performance units for
compartment. When the door is closed, the fixed volume of professional use. These products are intended for use as cold
air is cooled rapidly. Pressure drops below atmospheric storage in research use and as a general purpose laboratory
pressure, resulting in a substantial vacuum. Re-entry into the freezer, storing samples or inventory at operating
cabinet is impossible until internal pressures are returned to temperatures between –50°C and –80°C.
atmospheric pressure. Without a pressure equalization
mechanism, it can take, in extreme cases, several hours It is not considered a medical device and has therefore not
before the door can easily be reopened. been registered with a medical device regulatory body
(e.g., FDA): that is, it has not been evaluated for the storage of
All upright models feature a port that provides vacuum relief samples for diagnostic use or for samples to be re-introduced
after door openings. The pressure equalization port is located to the body.
in the door behind the eye-level panel on the front of the
freezer. Although the port is heated and designed to self- This unit is not intended for use in classified hazardous
defrost, excessive frost accumulation on the inner door could locations, nor to be used for the storage of flammable
inventory.

Thermo Fisher Scientific ULT Freezers Installation | 7

Operation
The control panel consists of the 5 touch-point buttons
Initial Start Up located on the right side of the display.
To start the freezer, complete the following steps: 1. Alarm Bell – This icon indicates visual and
1. Plug the freezer into the power outlet. audible alarm that accompanies various alarm
states. Pressing the alarm bell while in an alarm
2. Turn the power switch ON. You can find the switch in state will snooze the audible alarm for 10
back of the freezer, on the bottom right. minutes.
3. Once the freezer is turned ON, the user interface will
begin a start up procedure. Once ready for operation, the 2. Plus – Increases the value of the selected setting.
temperature is displayed on the screen.
Check Mark – Saves a change to the selected
3.
value.

Operation Overview 4.
Minus – Decreases the value of the selected
setting.
Once you have successfully completed the initial start up
procedures, the freezer starts operating normally and the only Settings – The settings icon represents the
5.
actions required are: various settings including:
• Setting the operating and alarm set points.
• Warm Alarm value - The range of the warm alarm
• Activating the CO2 or LN2 backup system if installed. For
temperature is –40°C to within 5°C of setpoint.
instructions on backup settings and activating the
system, refer to Backup System (Optional). Note : The warm alarm will be disabled for 12 hours
from a warm start condition.
• Cold Alarm value - The range is –99°C to within 5°C
Display of setpoint.
Note : A setpoint change may automatically change
The display screen below is the default screen. the warm/cold alarm setpoints as well to maintain a
minimum 5°C separation from the control setpoint.
• Offset value - This is used for calibration. Range is
–10°C to +10°C. Default is 0.
Entering a positive offset value will yield a colder
cabinet temperature.
Entering a negative offset value will yield a warmer
cabinet temperature.
• Setpoint security code – This code is a 3-digit
numeric code. Refer to Setpoint Security.
• Backup system type (if backup system is installed)
– Set the type to either LN2 or CO2 corresponding to
the backup system that is installed.
• Backup system setpoint (if backup system is
Figure 3. Display installed) - This setpoint indicates the temperature at
which the backup system will begin cooling the
cabinet. It is recommended to set the backup system
setpoint at a minimum of 10°C warmer than the
control setpoint. For more information, refer to
Backup System (Optional).

8 | Operation Thermo Fisher Scientific ULT Freezers

The message panel on the top indicates freezer health status • Press the checkmark button to save the new
and the various alarm or warning states. temperature or value
• After the value is saved, display will show the next option
1. Wrench – This is a generic service warning which in the settings menu.
corresponds to an intermittent flashing error code
displayed on the screen. Refer to Error Codes To return to the unit temperature display:
for a list of error codes. • Press the settings button until unit temperature is
2. Door – This icon will illuminate during a door ajar displayed (“Actual” is illuminated)
alarm. A door open for more than 3 minutes will • If there is no activity after 5 minutes, the unit will
result in an audible door ajar alarm. automatically return to the temperature display.
3. Heart – The heart is the health status for the
freezer. A green heart indicates normal freezer
operation. In an alarm state, this icon is not Warm Alarm Test
illuminated.

4. Thermometer – This indicates when the cabinet Press the plus and checkmark buttons at the same time to
temperature exceeds either warm alarm or cold initiate the warm alarm test. During the warm alarm test, the
alarm setpoints and the audible alarm will occur. actual cabinet temperature will not be displayed. The display
temperature will increase. Once the display temperature
reaches the warm alarm setpoint, the alarm is activated. After
5. Snooze Bell – This is only illuminated during an
5 seconds, the test will automatically end and the display will
active alarm that has been silenced by the user.
return to the actual cabinet temperature.

Settings Setpoint Security

If setpoint security is enabled, you must first enter the security • To adjust setpoint security in the settings menu, press the
code to make any setpoint changes. Refer to Setpoint settings button 4 times
Security to adjust setpoint security.
• The setpoint security code consists of 3 digits, each of
which must be set in sequence from left to right
• Use the plus or minus button to adjust each value, and
Control Setpoint the checkmark button to save each value of the 3-digit
security code
To modify the control temperature setpoint:
• Press the plus or minus button while displaying unit
temperature (“Actual” is illuminated). The control setpoint
is displayed
• Adjust setpoint to desired temperature
• Select the checkmark button to save the new control
setpoint.

• If you forget the setpoint security code, contact customer

Other Setpoints and Settings support.

• Press the settings button to enter Settings menu

• Continue pressing the settings button until the desired
setting is illuminated on lower horizontal panel. (If backup
system is installed, CO2 or LN2 is displayed after pressing
the settings button 5 times.)
• Adjust the setting to desired temperature or value using
the plus or minus buttons

Thermo Fisher Scientific ULT Freezers Operation | 9

Power Down
To power down the ULT, first turn the breaker switch, located
at the rear of the freezer, to the off position. Once the switch
is in the off position, the display will show “OFF” followed by
“YES” and then “NO” in 2 second intervals. The checkmark
will also be illuminated while “YES” and “NO” are showing.
Press the checkmark while “YES” is showing. With a flashing
“YES”, you are required to confirm by pressing the checkmark
button a second time. Power down will then be complete.
If the checkmark button is pressed while “NO” is illuminated
or if no action is taken for 5 minutes, this is interpreted as a
power failure. In this case, the user interface will stay on (using
battery power only) and an audible alarm will sound to
indicate power failure. If installed, the backup system will
remain active and inject per the backup system settings.

10 | Operation Thermo Fisher Scientific ULT Freezers

Backup System (Optional)
For all ultra-low temperature cold storage products, we
CAUTION: When closing the cylinder valve,
recommend the use of a backup system (BUS) for the
make sure that the injection solenoid is energized
security of your samples.
to allow all the liquid to bleed off instead of being
When you purchase a built-in CO2 or LN2 optional backup trapped in the supply hose. Failure to do this
system for the freezer, backup control is integrated into the results in activation of the pressure relief device,
main user interface. which could damage the freezer and requires
replacing if it is activated.
Note: For stand-alone backup systems, refer to installation
instructions provided with the backup system kit.
CAUTION: For models ordered with factory
Note: Always purchase the cylinders which are installed built-in backup systems, the flow of
equipped with siphon tubes for withdrawing liquid liquid CO2 or LN2 will be discontinued if the door
from the bottom of the cylinder. CO2 cylinders is opened during operation of the backup
must be kept at room temperature to function system. For units operated with free-standing,
properly. LN2 bottles are functional at any field installed type backup system, the flow of
reasonable temperature. liquid CO2 or LN2 will be discontinued upon door
opening only if the switch provided with the
free-standing package is installed on the freezer.

CO2 and LN2 Precautions

The following are precautions for using liquid CO2 and LN2
Installation
backup systems. Field installed systems are supplied with complete installation
and operating instructions. If your system is factory installed,
WARNING: If a CO2 or LN2 cylinder falls and a the freezer is shipped with a coiled length of hose to connect
valve is knocked off, the cylinder becomes a the freezer to the bottles:
deadly and completely unguided missile.
• 1/4" Flexible Hose with fittings for connection to the CO2
Transport the cylinders in a hand-truck or cart
with secure chain ties for the cylinder. After supply.
cylinders are connected to the equipment, • 1/2" Flexible Hose with fittings for connection to the LN2
securely attach them with chains to a solid supply.
stationary object such as a building column.
To install,

WARNING: CO2 and LN2 liquids are 1. Straighten the coiled hose.
non-poisonous but are very cold and will burn 2. Connect one end to the labeled connection on the
unprotected skin. Always wear protective eye freezer.
wear and clothing when changing cylinders or
working on the piping systems attached to an • Tighten the nut two flats past finger tight, approximately
active source of liquid refrigerant. 120 degrees.
Note: For CO2, remove the threaded fitting from the nut on
WARNING: The gases produced by evaporation the end of the copper tubing to access nut for connection to
of CO2 or LN2 are non-poisonous but displace the freezer. Discard the threaded fitting.
the oxygen in a confined space and can cause 3. Attach the other end to the supply bottle or building
asphyxiation. Do not store the cylinders in supply fitting.
subsurface or enclosed areas.
• For CO2:
• Remove Nipple from adapter (NPT Connection).
Remove cable tie to release alternative nut and
washer. Ensure the correct nut fitting is supplied over
the nipple (US or European).

Thermo Fisher Scientific ULT Freezers Backup System (Optional) | 11

 • Add 2 wraps of Teflon tape clockwise to the 1/4"
NPT fitting (on the nipple) when viewed from the Operation
threads. Tighten the NPT fittings approximately 2
turns from finger tight (approximately 720°). The backup system can run for a minimum of 24 hours on
battery power.
Note : The top of the nipple has a hex configuration,
On average, a backup system in operation uses 8 to 10 lbs.
allowing for use of a wrench when the nut is pulled
per hour of CO2 (3.6 to 4.5 L/hr) or LN2 (4.5 to 5.6 L/hr) at an
down.
ambient temperature of 25°C.
• Add washer to nipple inside of nut (unless CO2 This rate will vary depending on set point, load, ambient
supply has a built in washer). temperature and freezer size.
Note : Small raised area of washer fits into groove of
nipple. The washer will feel snug when trying to shift
side-to-side on nipple. The washers are designed for
a limited number of attachments/disconnections
from the supply and may wear over time. If washer
appears worn and causes CO2 leakage, replace
washer (Part Number 45705H03).
• Wrench tighten the supply nut to the supply.
• For LN2:
• Attach the fitting to the supply and wrench tighten.
Note: Do not twist, torque, or subject the flexible hose to
sharp bends. Doing so may shorten the life of the hose.

Start Up
When the unit is started, it will recognize if a backup system is
installed.
1. Follow the instructions in Backup System (Optional) to
set the backup system type and setpoint.

2. It is recommended to test backup system operation prior

to sample storage.

Test BUS Operation

After the freezer has stabilized and both batteries are fully
charged, the BUS can be tested to verify proper operation.
1. Disconnect the AC power to the freezer by turning the
power switch off.

2. As the freezer warms up, verify the BUS injects at the

desired temperature. Displayed temperature may vary by
a few degrees from injection temperature due to the
differences in probe locations.
Note: On a monthly basis, it is recommended to test your
backup system, check the supply tank system levels, and
check the backup battery voltage.

12 | Backup System (Optional) Thermo Fisher Scientific ULT Freezers

Chart Recorders (Optional)
Panel-mounted six-inch seven-day recorders are available as
CAUTION: Do not use sharp or pointed objects
options for all freezer models except for the smaller (300 and
to depress the chart buttons. This may cause
400 box capacity) models.
permanent damage to the recorder.

Set Up and Operation Changing Chart Paper

To prepare the recorder to function properly, complete the
following steps: To change the chart paper, complete the following steps:

1. Open the grille door to access the recorder. 1. Locate the pressure sensitive buttons at the front, upper
left of the recorder panel.
2. Install clean chart paper (refer to Changing Chart
Paper). 2. Press and hold the Change Chart button (#3) for one
second. The pen will move off the scale.
3. Remove the plastic cap from the pen stylus or ink pen
and close the recorder door. 3. Unscrew the center nut, remove the old chart paper, and
install new chart paper. Carefully align the day and time
Recorder operation begins when the system is powered on. with the reference mark (a small groove on the left side of
The recorder may not respond until the system reaches the recorder panel).
temperatures within the recorder’s range.
4. Replace the center nut and hand tighten. Press the
Change Chart button again to resume temperature
recording.

Calibration Adjustment
This recorder has been accurately calibrated at the factory
and retains calibration even during power interruptions. If
required, however, adjustments can be made as follows:
1. Run the unit continuously at the control set point
temperature. Continue steady operation for at least two
hours to provide adequate time for recorder response.

2. Measure cabinet center temperature with a calibrated

temperature monitor.
3. Compare the recorder temperature to the measured
cabinet temperature. If necessary, adjust recorder by
pressing the left (#1) and right (#2) chart buttons.
Figure 4. Chart Recorder
Note: The stylus does not begin to move until the top center
button (#3) is held for five seconds.

Figure 5. Chart Buttons

Thermo Fisher Scientific ULT Freezers Chart Recorders (Optional) | 13

Maintenance
WARNING: Unauthorized repair of your freezer Defrosting the Freezer
will invalidate your warranty. Contact Technical
Service. See Contact Information for phone Defrost the freezer once per year or whenever the ice buildup
numbers. exceeds 3/8". To defrost, complete the following steps:
1. Remove all products and place in another ULT freezer.
CAUTION: Maintenance should only be
2. Turn off the freezer.
performed by trained personnel.
3. Open the outer door and all inner doors.
4. Let the freezer stand with doors open for at least
24 hours. This allows both the interior and foamed
refrigeration system to warm to room temperature.
Cleaning the Condenser 5. Dispose of the ice and wipe out any water standing in the
Clean the condenser at least every six months; more often if bottom of the cabinet.
the laboratory area is dusty. 6. If there is freezer odor, wash the interior with a solution of
To clean the condenser, complete the following steps: baking soda and warm water.

1. Pull the grille door open. 7. Clean the exterior with any common household cleaner.
8. Close the doors, restart the freezer and reload. Refer
2. Vacuum the condenser.
Initial Loading to follow the instructions.
3. Inspect the filter cleanliness and clean as required.
4. Close the grille door.
Battery Maintenance
Cleaning the Condenser The freezer monitors the voltage status of the battery daily
and indicates the battery’s voltage via visual and auditory
Filter alarm. Replace the battery as indicated by system alarms or
as necessary per individual status evaluation. Check the
Clean the condenser filters every two or three months. battery connections regularly. Although not required, annual
battery replacement is recommended to ensure proper
1. Pull the grille door open. battery status in the event of power failure.
2. Remove the filter. For safety, it is recommended to power off the unit and
3. Shake the filter to remove loose dust, rinse the filters in disconnect it from the power source before replacing the
clean water, shake the excess water from the filter, and battery. Battery terminals are color coded in red and black.
replace the filter. Ensure the corresponding colored wires are connected to the
matching color terminals on the battery. The battery is
4. Close the grille door. installed with terminals oriented toward the condenser
compartment or hinge side of the freezer’s outer door (refer
Battery Specification). With proper installation, the red wire
should be connected to the rear battery (positive) terminal and
Gasket Maintenance the black wire to the front (common) terminal.
Periodically check the gaskets around the door for punctures Failure to properly connect the battery can damage electrical
or tears. Leaks are indicated by a streak of frost which forms components and potentially hinder normal operation of the
at the point of gasket failure. Make sure that the cabinet is freezer. Consult a certified service technician if there are any
level (refer Leveling for leveling information). questions or concerns about battery maintenance.
Keep the door gaskets clean and frost free by wiping gently
with a soft cloth.

14 | Maintenance Thermo Fisher Scientific ULT Freezers

Battery Specification:
Rechargeable sealed lead-acid battery, 12 V, 7.0 Amp Hr.
Replacement batteries can be purchased directly from
Thermo Fisher Scientific.

Figure 6. Battery Specification

Maintenance Schedule
Regular maintenance is important to keep the unit working
properly. Inspect/clean as directed in the manual.

Item Interval

To maintain proper closure of inner

Ice/Frost doors, remove any ice or frost build up
build up around the gasket, inner doors, and
breakers as necessary.

Periodically check the gaskets around

the door for punctures or tears.
Gasket
Periodically clean the ice-build up
around the gasket.

Clean the condenser filter(s) every two to

Filter
three months.

Clean every six months, more often if the

Condenser
laboratory area is dusty.

Replace the battery as indicated by

system alarms or as necessary per
individual status evaluation. Check the
battery connections regularly. Although
Battery
not required, annual battery replacement
is recommended to ensure proper
battery status in the event of power
failure.

Defrost the freezer once a year or when

Defrost
the ice build exceeds 3/8" (0.95 cm)

Thermo Fisher Scientific ULT Freezers Maintenance | 15

Troubleshooting Guide
This section is a guide to troubleshoot general operational problems.

Problem Cause Solution

Unit warming. Allow ample time to recover from loading warm product.
Warm load/Over load. Do not overload cabinet. Refer Initial Loading in user
Not reaching set point.
manual for loading procedures.
Unit recovers slowly to set
point. Check, if the location meets ambient requirements (within
Hot environment.
15°C to 32°C or 59°F to 90°F) and away from hot objects.

Clean condenser and filter. Refer Cleaning the

Dirty condenser and
Condenser and Cleaning the Condenser Filter in user
condenser filter.
manual.

Install the unit in a level area free from vibration with a

Not enough space for air
minimum of 8" (20 cm) of space on the top and sides, 6"
circulation.
(15 cm) in back.

Check if the location meets requirements. Maximum

Icing/Frost due to high
relative humidity 60% for temperatures within 15°C to
relative humidity.
32°C (59°F to 90°F).

Excess frost build-up in Defrost the unit. Refer Defrosting the Freezer in user
chamber. manual.

Frost build-up on outer Occasionally scrape the ice on the gasket. Do not use a
door gasket. sharp tool. Be careful not to puncture the rubber gasket.

Check for punctures or tears on gasket. Replace if

Gasket damage.
necessary. Refer Gasket Maintenance in user manual.

Avoid opening of door for a prolonged time. Allow ample

Prolonged door openings.
time for recovery after door opening.

Inadequate power supply. Check for proper voltage to the unit.

Either of the compressors

Call service.
are not working.

User interface (Display) Check circuit breaker and reset to on position. Always
Breaker switch off.
failure. use a dedicated, properly grounded circuit.

Confirm that the cord is securely plugged in.

Power supply stopped / Plug another appliance into the outlet to see if power is
Power failure to the unit.
Breaker switch off. present.

Always use a dedicated, properly grounded circuit.

16 | Troubleshooting Guide Thermo Fisher Scientific ULT Freezers

 Problem Cause Solution

Never connect unit to overloaded power source. Always

Shared power source.
use a dedicated (separate) circuit.

Unit plugged into wrong Plug the unit into proper power source to deliver correct
power outlet. voltage.

Your unit must be properly grounded in conformity with

Unit tripping the circuit national and local electrical codes. Troubleshooting
breaker. procedures involving live voltage is dangerous and if
Unit not grounded.
done improperly can result in injury and/or death. This
troubleshooting should be performed by trained
personnel only.

Do not use an extension cord. Make sure the unit

Use of extended cords.
supplied power cord is plugged directly into power outlet.

Check if the location meets requirements. Maximum

relative humidity 60% for temperatures within 15°C to
Icing/Frost due to high 32°C (59°F to 90°F).
relative humidity.
Occasionally scrape the ice on the outer door.

Excessive frost build-up Be careful not to puncture the rubber gasket.

around perimeter of door.
Excessive and prolonged
Avoid opening door for a prolonged time.
door openings.

Check for punctures or tears on gasket. If replacement is

Gasket damage. necessary, call service. Refer Gasket Maintenance in
user manual.

Set points may have Adjust the setpoint to run at desired setpoint under
changed. settings.

Unit is over cooling. Temperature offset may Try adjusting the offset. Temperature offset can be set by
have changed. accessing the settings menu via the settings button.

Unknown. Try re-starting the unit. If this doesn’t help call service.

Check whether the setpoint is in operating range. Change

Freezer set point is low.
the setpoint if necessary.

Defrost the unit. Refer Defrosting the Freezer in user

Frost build up.
Unit compressors run manual.
continuously. Dirty condenser. Clean the condenser and condenser filter.

Check for punctures or tears on gasket. If replacement is

Gasket damage. necessary, call service. Refer Gasket Maintenance in
user manual.

Cabinet temperature reached

an alarm condition, but Alarm setpoints may be Check the present setpoints for temperature alarm
suitable alarm is not changed. conditions. Change the setpoints if required.
activated.

Thermo Fisher Scientific ULT Freezers Troubleshooting Guide | 17

 Problem Cause Solution

Customers performing on-site temperature calibration

may observe as much as a 2°C variation when an external
Cabinet temperature
Problem with temperature probe is placed next to the freezer control probe. This
displayed doesn’t match
validation/calibration. variation is normal due to optimisation of the control
with actual temperature.
system to ensure temperature uniformity throughout the
cabinet.

Exterior door is closed but Clean any ice build-up on gasket and/or cabinet surface.
not sealed completely. Check for punctures or tears on gasket.

Door open alarm, exterior

door not closing Open door completely and immediately close and latch it.
completely.
Unit is constantly alarming.
Door open alarm, exterior
Defrost exterior door gasket and make sure the door is
door is closed but not
completely sealed.
sealed completely.

Alarm set points may have

Change the set points as required.
changed.

Ambient conditions. Unit performance is directly impacted by these causes

Unit cycle on-percentage is mentioned. Try maintaining ambient conditions, reducing
increasing (Compressors are Warm load (or) over load. load, reducing door openings.
running more often than
before). Frequent and prolonged Once temperature is stable, cycle dynamics should return
door openings. to normal range. If not call service.

Make sure the unit is level.

Unit is not level.
Refer Leveling in the user manual for levelling procedure.
Difficult to close/open the
outer door. Frost accumulated on Scrape the ice occasionally on outer gasket.
outer door gasket. Do not puncture gasket.
Outer door alignment issues.
Ensure door latch is securing. If issue persists, call
Door latch problem.
service.

Frost accumulated around

Remove frost or ice build-up from inner door assembly.
Difficult to close/open the inner door.
inner door. Inner door latches
Call service.
damaged.

Check if the unit is installed in a level area free from

Unit is not level.
vibration. (Refer Leveling in user manual)

Vibration noise. Loose side panels. Check side panel screws, tighten them if necessary.

Rattling noise/Loud noise. Rubber tubing separators

and/or compressor
Call service.
dampeners may have
loosened.

18 | Troubleshooting Guide Thermo Fisher Scientific ULT Freezers

Error Codes
Error Code Description

E00 Undefined model

E01 Firmware Build Incompatible

E02 Control Probe Failure

E03 Heat Exchanger Probe Failure

E04 Power Failure

E05 Failure to Reach Setpoint

E06 BUS Battery - Low Voltage

E07 System Battery - Low Voltage

E08 Lost Communication Failure (Main to UI)

E09 Lost Communication Failure (BUS)

E10 Stuck Button

E11 Ambient Probe Failure

E12 System Battery Disconnected

E13 BUS Probe Failure

Thermo Fisher Scientific ULT Freezers Error Codes | 19

Warranty
Be sure to register your warranty online:
www.thermofisher.com/labwarranty
THERMO FISHER SCIENTIFIC USA FREEZER WARRANTY
FOR Revco RDE series, Forma FDE series, HERAfreeze HDE
series and Thermo Scientific TDE series
The Warranty Period starts two weeks from the date your
equipment is shipped from our facility. This allows for shipping
time so the warranty will go into effect at approximately the
same time your equipment is delivered. The warranty
protection extends to any subsequent owner during the
warranty period.
Component parts proven to be non-conforming in materials
or workmanship will be repaired or replaced at Thermo Fisher
Scientific's expense, labor included, for a period of five years.
Installation and calibration is not covered by this warranty
agreement. The Technical Services Department must be
contacted for warranty determination and direction prior to
any work being performed. Expendable items, i.e., glass,
filters, pilot lights, light bulbs, batteries and door gaskets are
excluded from this warranty.
Replacement or repair of component parts or equipment
under this warranty shall not extend the warranty to either the
equipment or to the component part beyond the original five
year warranty period. The Technical Services Department
must give prior approval for the return of any components or
equipment.
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL
OTHER WARRANTIES, WHETHER WRITTEN, ORAL, OR
IMPLIED. NO WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE SHALL APPLY.
Thermo shall not be liable for any indirect or consequential
damages including, without limitation, damages relating to
lost profits or loss of products.
Your local Thermo Fisher Scientific Sales Office is ready to
help with comprehensive site preparation information before
your equipment arrives. Printed instruction manuals carefully
detail equipment installation, operation, and preventive
maintenance.
If equipment service is required, please call your Technical
Services Department at 1-866-984-3766 (USA and Canada).
We're ready to answer your questions on equipment
warranty, operation, maintenance, service, and special
applications. Outside the USA, contact your local Thermo
Fisher Scientific office or distributor for warranty information.

20 | Warranty Thermo Fisher Scientific ULT Freezers

Warranty (International)
THERMO FISHER SCIENTIFIC FREEZER INTERNATIONAL
WARRANTY FOR Revco RDE series, Forma FDE series,
HERAfreeze HDE series and Thermo Scientific TDE series
The Warranty Period starts two months from the date your
equipment is shipped from our facility. This allows for shipping
time so the warranty will go into effect at approximately the
same time your equipment is delivered. The warranty
protection extends to any subsequent owner during the
warranty period. Dealers who stock our equipment are
allowed an additional four months for delivery and installation,
providing the warranty card is completed and returned to the
Technical Services Department.
Component parts proven to be non-conforming in materials
or workmanship will be repaired or replaced at Thermo Fisher
Scientific's expense, labor excluded, for a period of five years.
Installation and calibration is not covered by this warranty
agreement. The Technical Services Department must be
contacted for warranty determination and direction prior to
any work being performed. Expendable items, i.e., glass,
filters, pilot lights, light bulbs, batteries and door gaskets are
excluded from this warranty.
Replacement or repair of component parts or equipment
under this warranty shall not extend the warranty to either the
equipment or to the component part beyond the original five
year warranty period. The Technical Services Department
must give prior approval for the return of any components or
equipment.
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL
OTHER WARRANTIES, WHETHER WRITTEN, ORAL, OR
IMPLIED. NO WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE SHALL APPLY.
Thermo shall not be liable for any indirect or consequential
damages including, without limitation, damages relating to
lost profits or loss of products.
Your local Thermo Fisher Scientific Sales Office is ready to
help with comprehensive site preparation information before
your equipment arrives. Printed instruction manuals carefully
detail equipment installation, operation, and preventive
maintenance.
If equipment service is required, please contact your local
Thermo Fisher Scientific office or local distributor.
We're ready to answer your questions on equipment
warranty, operation, maintenance, service, and special
applications. Outside the USA, contact your local Thermo
Fisher Scientific office or distributor for warranty information.

Thermo Fisher Scientific ULT Freezers Warranty (International) | 21

Appendix A: Alarm Summary
Alarm Summary

Warning Remote
Alarm Message Description
Icon Alarm Event

The freezer temperature has exceeded the warm alarm set

point.
Warm Alarm Thermometer Yes
Prolonged door openings and warm product loading may
cause warm alarms.

The freezer temperature has exceeded the cold alarm set

Cold Alarm Thermometer Yes
point.

Door open for greater than 3 minutes will cause door open
Door Open Ajar Door Yes
alarm.

Cannot display cabinet temperature. The freezer will

Control Probe continue to operate in full run mode. Contact customer
Wrench Yes service.
Failure
Display will intermittently show “E02”.

The freezer will continue to operate with current freezer

Heat Exchange setpoints, but cabinet temperature variation will increase.
Wrench Yes Contact customer service.
Probe Failure
Display will intermittently show “E03”.

Ambient Probe TC has malfunctioned. This doesn't affect

Ambient Probe the performance of the unit. Contact service for further
Wrench Yes assistance.
Failure
Display will intermittently show “E11”.

A communication error has occurred within the system.

Main to UI Lost Contact customer service.
Wrench Yes
Communication
Display will intermittently show “E08”.

A communication error has occurred within the backup

BUS Lost system. Contact customer service.
Wrench Yes
Communication
Display will intermittently show “E09”.

Door openings or product loading may cause this

Failure to Reach notification. Allow unit to stabilize. If condition persists,
Wrench Yes contact customer service.
Set point
Display will intermittently show “E05”.

Unit in power failure mode.

Display operating on battery power. Check unit plug, unit
Power Failure Alarm Wrench Yes circuit breaker in the ON position, and supply voltage.
Display will intermittently show “E04”.

22 | Appendix A: Alarm Summary Thermo Fisher Scientific ULT Freezers

 Alarm Summary

Warning Remote
Alarm Message Description
Icon Alarm Event

Invalid Control Model Alarm. Contact service to ensure the

correct model is selected for the system to avoid cargo
Wrong Model Alarm Wrench Yes loss.
Display will intermittently show “E00”.

Firmware build indicates incompatibility that can result in

Firmware Build modules to be non-coherent.
Wrench Yes
Incompatible
Display will intermittently show “E01”.

System Battery voltage is too low. If error persists, the

System Battery battery may need to be replaced.
Wrench Yes
Low Voltage Alarm
Display will intermittently show “E07”.

BUS Battery voltage is too low. If error persists, the battery

BUS Battery may need to be replaced.
Wrench Yes
Low Voltage Alarm
Display will intermittently show “E06”.

A button has been pressed for more than 5 minutes.

Stuck Button Alarm Wrench Yes
Display will intermittently show “E10”.

System Battery System battery disconnected or failed.

Wrench Yes
Failure Alarm Display will intermittently show “E12”.

BUS cannot detect temperature. BUS will continuously

BUS Probe inject. Contact customer service.
Wrench Yes
Failure Alarm
Display will intermittently show “E13”.

Thermo Fisher Scientific ULT Freezers Appendix A: Alarm Summary | 23

WEEE Compliance
WEEE Compliance. This product is required to comply with the European Union’s Waste Electrical & Great Britain
Electronic Equipment (WEEE) Directive 2012/19/EU. It is marked with the following symbol. Thermo
Fisher Scientific has contracted with one or more recycling/disposal companies in each EU Member
State, and this product should be disposed of or recycled through them. Further information on our
compliance with these Directives, the recyclers in your country, and information on Thermo Scientific
products which may assist the detection of substances subject to the RoHS Directive are available at
www.thermofisher.com/WEEERoHS.

WEEE Konformittät. Dieses Produkt muss die EU Waste Electrical & Electronic Equipment (WEEE) Deutschland
Richtlinie 2012/19/EU erfüllen. Das Produkt ist durch folgendes Symbol gekennzeichnet. Thermo
Fisher Scientific hat Vereinbarungen getroffen mit Verwertungs-/Entsorgungsanlagen in allen EU-
Mitgliederstaaten und dieses Produkt muss durch diese Firmen widerverwetet oder entsorgt werden.
Mehr Informationen über die Einhaltung dieser Anweisungen durch Thermo Scientific, dieVerwerter
und Hinweise die Ihnen nützlich sein können, die Thermo Fisher Scientific Produkte zu identizfizieren,
die unter diese RoHS. Anweisungfallen, finden Sie unter www.thermofisher.com/WEEERoHS.

Conformità WEEE. Questo prodotto deve rispondere alla direttiva dell’ Unione Europea 2012/19/EU Italia
in merito ai Rifiuti degli Apparecchi Elettrici ed Elettronici (WEEE). È marcato col seguente
simbolo.Thermo Fischer Scientific ha stipulato contratti con una o diverse società di riciclaggio/
smaltimento in ognuno degli Stati Membri Europei. Questo prodotto verrà smaltito o riciclato tramite
queste medesime. Ulteriori informazioni sulla conformità di Thermo Fisher Scientific con queste
Direttive, l’elenco delle ditte di riciclaggio nel Vostro paese e informazioni sui prodotti Thermo Scientific
che possono essere utili alla rilevazione di sostanze soggette alla Direttiva RoHS sono disponibili sul
sito www.thermofisher.com/WEEERoHS.

Conformité WEEE. Ce produit doit être conforme à la directive euro-péenne (2012/19/EU) des France
Déchets d’Equipements Electriques et Electroniques (DEEE). Il est marqué par le symbole suivant.
Thermo Fisher Scientific s’est associé avec une ou plusieurs compagnies de recyclage dans chaque
état membre de l’union européenne et ce produit devraitêtre collecté ou recyclé par celles-ci.
Davantage d’informations sur laconformité de Thermo Fisher Scientific à ces directives, les recycleurs
dans votre pays et les informations sur les produits Thermo Fisher Scientific qui peuvent aider le
détection des substances sujettes à la directive RoHS sont disponibles sur www.thermofisher.com/
WEEERoHS.
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Contact Information
Thermo Fisher Scientific products are backed by a global technical support team ready to support your applications. We offer
cold storage accessories, including remote alarms, temperature recorders, and validation services.
Visit www.thermofisher.com/cold or call:

Countries Sales

North America +1 866 984 3766

India toll free 1800 22 8374

India +91 22 6716 2200

China +800 810 5118, +400 650 5118

Japan +81 3 5826 1616

France +33 2 2803 2180

Germany international +49 6184 90 6000

Germany national toll free 0800 1 536 376

UK/Ireland +44 870 609 9203

For countries not listed here, visit www.thermofisher.com and go to the Contact Us page under the Services menu to locate the
contact information for your area.

Thermo Fisher Scientific Inc.

275 Aiken Road
Asheville, NC 28804
United States

Find out more at thermofisher.com/cold

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