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Amazon Catalog Associate

The Associate - Catalog, EN position involves working with Amazon vendors to populate and maintain product catalog information, ensuring accurate pricing, details and other product data. Key responsibilities include meeting daily task volumes and quality standards, coordinating with vendors, and identifying and correcting errors. The ideal candidate has a Bachelor's degree, strong communication skills, and can think logically to analyze problems and recommend solutions. Proficiency with Excel and researching online is preferred.

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788 views

Amazon Catalog Associate

The Associate - Catalog, EN position involves working with Amazon vendors to populate and maintain product catalog information, ensuring accurate pricing, details and other product data. Key responsibilities include meeting daily task volumes and quality standards, coordinating with vendors, and identifying and correcting errors. The ideal candidate has a Bachelor's degree, strong communication skills, and can think logically to analyze problems and recommend solutions. Proficiency with Excel and researching online is preferred.

Uploaded by

swaminathan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Associate - Catalog, EN

Job ID: 1366425 | ADCI - Tamil Nadu

Apply now
DESCRIPTION
Job Description – Associate - Catalog, EN

Are you eager to make a huge impact on Amazon's ability to drive business
development? Are you an energetic person ready to work with Amazon vendors to
increase selection, build lasting vendor relationship and help them be successful.
Then this is the position for you.

Retail Business Services (RBS) is an integral part of Amazon online product lifecycle
and buying operations. The team is designated to ensure Amazon remains
competitive in the online retail space with the best price, wide selection and good
product information. The team’s primary role is to create and enhance retail selection
on the worldwide Amazon online catalog.

The Catalog Associate is the entry level role in the RBS organization. In this role, the
individual works on one or more critical programs/tasks for a particular retail product
category. These tasks include (but are not limited to) populating content for the
product catalogs on the Amazon Web Site, interacting/coordinating with
vendors/manufacturers, identifying and correcting errors/complaints, maintaining
records of work received and work performed. The individual is expected to perform
these tasks by using fair judgment in understanding instructions provided by the
Process Lead/Manager.

Core Responsibilities

· Handle the day-to-day volumes of the assigned tasks and ensure the given SLA
are met per quality standards
· Ability to work overtime as required by business
· Maintain records of day-to-day work by updating trackers to reflect work done
· If there is a possible default on SLAs or quality, flag the escalation in time to the
manager or lead
· Interacting and coordinating with vendors/buyers to accurately reflect the Amazon
catalog for price, product details and other product-related information
· Flexible with working shifts, including night shifts (US hours, if required).
· Willingness to take initiatives & responsibilities including working outside of the
"standard" work day

BASIC QUALIFICATIONS
· Bachelor’s degree in any discipline
· Ability to dive deep into a problem, perform ‘Root Cause Analysis’ and identify
constraints to recommend a solution – on this, we will test the candidate’s ability to
think logically through a given issue, structure their thoughts, identify the problem
correctly and then recommend appropriate solutions
· Ability to deal with ambiguity – use discretion and judgment to take decisions on
critical business tasks based on available information

PREFERRED QUALIFICATIONS
· Strong written and verbal communication skills in English
· Strong business communication skills – ability to communicate with
internal/external stakeholders clearly and concisely
· MS Excel proficiency – ability to mine voluminous data for specific detail according
to instructions provided
· Strong analytical skills – Ability to do high school level arithmetic
· Familiarity with navigating the internet – research techniques on the internet and
finding required information quickly

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