®

ViewSonic
VP2650wb
LCD Display

IMPORTANT: Please read this User Guide to obtain important

information on installing and using your product in a safe manner, as
well as registering your product for future service. Warranty information
contained in this User Guide will describe your limited coverage from
ViewSonic Corporation, which is also found on our web site at http://
www.viewsonic.com in English, or in specific languages using the
Regional selection box in the upper right corner of our website.
“Antes de operar su equipo lea cuidadosamente las instrucciones en
este manual”

Model No. : VS11997

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 Contents
TCO Information .......................................................................................... i
Compliance Information.............................................................................. 1
Important Safety Instructions...................................................................... 2
Declaration of RoHS Compliance............................................................... 3
Copyright Information ................................................................................. 4
Product Registration ................................................................................... 4

Getting Started
Package Contents ...................................................................................... 5
Precautions ................................................................................................ 5
Quick Installation ........................................................................................ 6
Landscape/Portrait Modes.......................................................................... 7
To Raise and Lower the display.................................................................. 7
Wall Mounting (Optional) ............................................................................ 8

Using the LCD Display

Setting the Timing Mode............................................................................. 9
OSD and Power Lock Settings ................................................................... 9
Adjusting the Screen Image ..................................................................... 10
Main Menu Controls ................................................................................. 12

Other Information
Specifications ........................................................................................... 16
Troubleshooting........................................................................................ 17
Customer Support .................................................................................... 18
Cleaning the LCD Display ........................................................................ 19
Limited Warranty ...................................................................................... 20
Mexico Limited Warranty .......................................................................... 22

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 TCO Information

Congratulations!
The display you have just purchased carries the TCO’03 Displays
label. This means that your display is designed, manufactured and
tested according to some of the strictest quality and environmental
requirements in the world. This makes for a high performance
product, designed with the user in focus that also minimizes the
impact on our natural environment.

Some of the features of the TCO’03 Display requirements:

Ergonomics
Good visual ergonomics and image quality in order to improve the working environment for
the user and to reduce sight and strain problems. Important parameters are luminance, contrast,
resolution, reflectance, colour rendition and image stability.

Energy
• Energy-saving mode after a certain time - beneficial both for the user and the environment
• Electrical safety

Emissions
• Electromagnetic fields
• Noise emissions

Ecology
• The product must be prepared for recycling and the manufacturer must have a certified
environmental management system such as EMAS or ISO 14000
• Restrictions on
a. chlorinated and brominated flame retardants and polymers
b. heavy metals such as cadmium, mercury and lead.

The requirements included in this label have been developed by TCO Development in co-
operation with scientists, experts, users as well as manufacturers all over the world. Since the
end of the 1980s TCO has been involved in influencing the development of IT equipment in a
more user-friendly direction. Our labelling system started with displays in 1992 and is now
requested by users and IT-manufacturers all over the world.

For more information, please visit

www.tcodevelopment.com

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 Compliance Information
For U.S.A.
This device complies with part 15 of FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy, and if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.

Warning: You are cautioned that changes or modifications not expressly approved by the
party responsible for compliance could void your authority to operate the equipment.

For Canada
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

CE Conformity for European Countries

The device complies with the requirements of the EEC directive 2004/108/EC
as amended by 92/31/EEC and 93/68/EEC Art.5 with regard to
"Electromagnetic compatibility", and 2006/95/EC as amended by 93/68/EEC
Art.13 with regard to "Safety."

Following information is only for EU-member states:

The mark shown to the right is in compliance with the Waste Electrical and
Electronic Equipment Directive 2002/96/EC (WEEE).
The mark indicates the requirement NOT to dispose the equipment as unsorted
municipal waste, but use the return and collection systems according to local law.

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 Important Safety Instructions

1. Read these instructions completely before using the equipment.

2. Keep these instructions in a safe place.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this equipment near water. Warning: To reduce the risk of fire or electric shock,
do not expose this apparatus to rain or moisture.
6. Clean with a soft, dry cloth. If further cleaning is required, see “Cleaning the Display” in
this guide for further instructions.
7. Do not block any ventilation openings. Install the equipment in accordance with the
manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other
devices (including amplifiers) that produce heat.
9. Do not attempt to circumvent the safety provisions of the polarized or grounding-type
plug. A polarized plug has two blades with one wider than the other. A grounding type
plug has two blades and a third grounding prong. The wide blade and the third prong are
provided for your safety. If the plug does not fit into your outlet, consult an electrician for
replacement of the outlet.
10. Protect the power cord from being tread upon or pinched, particularly at the plug, and the
point where if emerges from the equipment. Be sure that the power outlet is located near
the equipment so that it is easily accessible.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the
manufacturer, or sold with the equipment. When a cart is used, use caution
when moving the cart/equipment combination to avoid injury from tipping
over.
13. Unplug this equipment when it will be unused for long periods of time.
14. Refer all servicing to qualified service personnel. Service is required when the unit has
been damaged in any way, such as: if the power-supply cord or plug is damaged, if liquid
is spilled onto or objects fall into the unit, if the unit is exposed to rain or moisture, or if
the unit does not operate normally or has been dropped.

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 Declaration of RoHS Compliance

This product has been designed and manufactured in compliance with Directive 2002/95/EC of
the European Parliament and the Council on restriction of the use of certain hazardous
substances in electrical and electronic equipment (RoHS Directive) and is deemed to comply
with the maximum concentration values issued by the European Technical Adaptation
Committee (TAC) as shown below:

Substance Proposed Maximum Concentration Actual Concentration

Lead (Pb) 0.1% < 0.1%

Mercury (Hg) 0.1% < 0.1%

Cadmium (Cd) 0.01% < 0.01%

Hexavalent Chromium (Cr6+) 0.1% < 0.1%

Polybrominated biphenyls (PBB) 0.1% < 0.1%

Polybrominated diphenyl ethers (PBDE) 0.1% < 0.1%

Certain components of products as stated above are exempted under the Annex of the RoHS
Directives as noted below:
Examples of exempted components are:
1. Mercury in compact fluorescent lamps not exceeding 5 mg per lamp and in other lamps not
specifically mentioned in the Annex of RoHS Directive.
2. Lead in glass of cathode ray tubes, electronic components, fluorescent tubes, and electronic
ceramic parts (e.g. piezoelectronic devices).
3. Lead in high temperature type solders (i.e. lead-based alloys containing 85% by weight or
more lead).
4. Lead as an allotting element in steel containing up to 0.35% lead by weight, aluminium
containing up to 0.4% lead by weight and as a cooper alloy containing up to 4% lead by
weight.

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 Copyright Information
Copyright © ViewSonic® Corporation, 2008. All rights reserved.
Macintosh and Power Macintosh are registered trademarks of Apple Inc.
Microsoft, Windows, Windows NT, and the Windows logo are registered trademarks of
Microsoft Corporation in the United States and other countries.
ViewSonic, the three birds logo, OnView, ViewMatch, and ViewMeter are registered
trademarks of ViewSonic Corporation.
VESA is a registered trademark of the Video Electronics Standards Association. DPMS and
DDC are trademarks of VESA.
ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA).
As an ENERGY STAR® partner, ViewSonic Corporation has determined that this product meets
the ENERGY STAR® guidelines for energy efficiency.
Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or
omissions contained herein; nor for incidental or consequential damages resulting from
furnishing this material, or the performance or use of this product.
In the interest of continuing product improvement, ViewSonic Corporation reserves the right
to change product specifications without notice. Information in this document may change
without notice.
No part of this document may be copied, reproduced, or transmitted by any means, for any
purpose without prior written permission from ViewSonic Corporation.

Product Registration
To meet your future needs, and to receive any additional product information as it becomes
available, please register your product on the Internet at: www.viewsonic.com. The ViewSonic
Wizard CD-ROM also provides an opportunity for you to print the registration form, which
you may mail or fax to ViewSonic.

For Your Records

Product Name: VP2650wb
ViewSonic 25.5” LCD Display
Model Number: VS11997
Document Number: VP2650wb-1_UG_ENG Rev. 1B 05-15-08
Serial Number: _________________________________
Purchase Date: _________________________________

Product disposal at end of product life

The lamp in this produc contains mercury. Please dispose of in accordance with local, state or
federal laws.
ViewSonic is concerned about the preservation of our environment. Please dispose of this
product properly at the end of its useful life. For the recycling information, please refer to our
website:
1. USA: www.viewsonic.com/pdf/RecyclePlus.pdf
2. Europe: www.viewsoniceurope.com
3. Taiwan: recycle.epa.gov.tw

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 Getting Started
Congratulations on your purchase of a ViewSonic® LCD display.
Important! Save the original box and all packing material for future shipping needs.
NOTE: The word “Windows” in this user guide refers to the following Microsoft operating
systems: Windows ‘95, Windows NT, Windows ‘98, Windows 2000, Windows Me
(Millennium), Windows XP, and Windows Vista.

Package Contents
Your LCD display package includes:
• LCD display
• Power cord
• D-Sub cable
• DVI cable
• USB cable
• ViewSonic Wizard CD-ROM
• Quick Start Guide

NOTE: The CD includes the User Guide PDF files and INF/ICM display optimization files.
The INF file ensures compatibility with Windows operating systems, and the ICM file (Image
Color Matching) ensures accurate on-screen colors. ViewSonic recommends that you install
both the INF and ICM files.

Precautions
• Sit at least 18” from the LCD display. • Place the LCD display in a well ventilated
area. Do not place anything on the LCD
• Avoid touching the screen. Skin oils are
display that prevents heat dissipation.
difficult to remove.
• Ensure the area around the LCD display is
• Never remove the rear cover. This LCD
clean and free of moisture.
display contains high-voltage parts. You
may be seriously injured if you touch • Do not place heavy objects on the LCD
them. display, video cable, or power cord.
• Avoid exposing the LCD display to direct • If smoke, an abnormal noise, or a strange
sunlight or another heat source. Orient the odor is present, immediately switch the
LCD display away from direct sunlight to LCD display off and call your dealer or
reduce glare. ViewSonic. It is dangerous to continue
using the LCD display.
• Always handle the LCD display with care
when moving it. • Do not rub or apply pressure to the LCD
panel, as it may permanently damage the
screen.

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 Quick Installation
1. Connect power cord (and AC/DC • Wait for the CD-ROM to auto-start.
adapter if required) NOTE: If the CD-ROM does not auto-
2. Connect video cable start: double-click on the CD-ROM icon in
the Windows Explorer, then double-click
• Make sure both the LCD display and on viewsonic.exe.
computer are turned OFF
• Follow the on-screen instructions.
• Remove rear panel covers if necessary
5. Windows users: Set the timing mode
• Connect the video cable from the LCD (resolution and refresh rate)
display to the computer
Example: 1920 x 1200 @ 60 Hz.
Macintosh users: Models older than G3
For instructions on changing the resolution
require a Macintosh adapter. Attach the
and refresh rate, see the graphics card’s
adapter to the computer and plug the video
user guide.
cable into the adapter.
Installation is complete. Enjoy your new
To order a ViewSonic® Macintosh adapter, ViewSonic LCD display.
contact ViewSonic Customer Support.
To be best prepared for any future
3. Turn ON LCD display and computer customer service needs: print this user
Turn ON the LCD display, then turn ON guide and write the serial number in “For
the computer. This sequence (LCD display Your Records” on page 4. (See back of
before computer) is important. LCD display.)
NOTE: Windows users may receive a You can register your product online at the
message asking them to install the INF ViewSonic website for your region. See
file. This is on the CD. the Customer Support table in this guide.
4. Insert the ViewSonic Wizard CD into The ViewSonic Wizard CD-ROM also
the computer’s CD drive. provides an opportunity for you to print
the registration form which you may mail
Follow the on-screen instructions. If your or fax to ViewSonic.
computer does not have a CD-ROM drive,
please refer to Customer Support page.

D-SUB USB UP
DVI USB DOWN
AC IN

Power Cord

AC Outlet
(Wall Socket)
Computer Power Cord

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 Landscape/Portrait Modes
The LCD display can operate in either Landscape or Portrait mode.
Follow the instructions that accompany the Perfect SuiteTM software.

Note: Before using the portrait display

mode, first install the Perfect Suite software
included with your LCD display.
Perfect Suite software is compatible with
most PCI and AGP graphics (video) cards.
For information about compatible graphics
cards and approved hardware configurations,
go to the ViewSonic website,
Landscape Portrait
http:// www.viewsonic.com

To switch from Landscape (default) to Portrait mode, do the following:

1. From the front, gently raise the LCD display to allow more clearance.
2. Pull the bottom of the LCD display outward and away from the base.
3. Manually rotate the LCD display clockwise 90 degrees as shown above.

To Raise and Lower the display

You can easily raise and lower the display panel (the head) manually. As you face the front of
the display, take hold of each side of the head and pull up or down. The panel should move
easily.

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 Wall Mounting (Optional) For use only with UL Listed Wall Mount Bracket
To obtain a wall-mounting kit, contact ViewSonic® or your local dealer. Refer to the
instructions that come with the base mounting kit. To convert your LCD display from a desk-
mounted to a wall-mounted display, do the following:

Step 1. Verify that the power button is turned Off, then disconnect the power cord.
Step 2. Lay the LCD display face down on a towel or blanket.
Step 3. Remove the six screws attaching the base.
Step 4. Attach the mounting bracket from the VESA compatible wall mounting kit (200 mm
x 100 mm distance), using screws of correct length.
Step 5. Attach the LCD display to the wall, following the instructions in the wall-mounting
kit.

Step 3-4. Six screws

attaching the base

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 Using the LCD Display
Setting the Timing Mode
Setting the timing mode is important for maximizing the quality of the screen image and
minimizing eye strain. The timing mode consists of the resolution (example 1920 x 1200) and
refresh rate (or vertical frequency; example 60 Hz). After setting the timing mode, use the
OSD (On-screen Display) controls to adjust the screen image.
For the best picture quality set your LCD display timing mode to:
VESA 1920 x 1200 @ 60Hz.
To set the Timing Mode:
1. Set the resolution: Right-click on the Windows desktop > Properties > Settings > set the
resolution.
2. Set the refresh rate: See your graphic card's user guide for instructions.

WARNING: Do not set the graphics card in your computer to exceed the maximum refresh
rate of 75Hz; doing so may result in permanent damage to your LCD display.

OSD and Power Lock Settings

• OSD Lock: Press and hold [1] and the up arrow S for 10 seconds. If any buttons are
pressed the message OSD Locked will display for 5 seconds.
• OSD Unlock: Press and hold [1] and the up arrow S again for 10 seconds.
• Power Button Lock: Press and hold [1] and the down arrow T for 10 seconds. If the
power button is pressed the message Power Button Locked will display for 5 seconds. With
or without this setting, after a power failure, your LCD display’s power will automatically
turn ON when power is restored.
• Power Button Unlock: Press and hold [1] and the down arrow T again for 10 seconds.

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 Adjusting the Screen Image
Use the buttons on the front control panel to display and adjust the OSD controls which display
on the screen. The OSD controls are explained at the top of the next page and are defined in
“Main Menu Controls” on page 12.

Main Menu
with OSD controls

Front Control Panel

shown below in detail

Displays the control screen Power light

for the highlighted control. Blue = ON
Also toggles between two Orange = Power Saving
controls on some screens.
Also a shortcut to toggle Standby Power
analog and digital On/Off
connection.

Scrolls through
menu options and
adjusts the
Displays the displayed control.
Main Menu or Also a shortcut to
exits the display the
control screen Contrast
and saves adjustment control
adjustments. screen.

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 Do the following to adjust the display setting:
1. To display the Main Menu, press button [1].

NOTE: All OSD menus and adjustment screens disappear automatically after about 15
seconds. This is adjustable through the OSD timeout setting in the setup menu.
2. To select a control to adjust, pressSorTto scroll up or down in the Main Menu.
3. After the desired control is selected, press button [2]. A control screen like the one shown
below appears.

The line at the bottom of the screen shows

the current functions of buttons 1 and 2:
Exit or select the Brightness control.

4. To adjust the control, press the up S or down T buttons.

5. To save the adjustments and exit the menu, press button [1] twice.

The following tips may help you optimize your display:

• Adjust the computer's graphics card so that it outputs a 1920 x 1200 @ 60Hz video signal to
the LCD display. (Look for instructions on “changing the refresh rate” in the graphics card's
user guide.)
• If necessary, make small adjustments using H. POSITION and V. POSITION until the
screen image is completely visible. (The black border around the edge of the screen should
barely touch the illuminated “active area” of the LCD display.)

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 Main Menu Controls
Adjust the menu items shown below by using the up S and down T buttons.

Control Explanation

Auto Image Adjust automatically sizes, centers, and fine tunes the video signal
to eliminate waviness and distortion. Press the [2] button to obtain a sharper
image.
NOTE: Auto Image Adjust works with most common video cards. If this
function does not work on your LCD display, then lower the video refresh rate
to 60 Hz and set the resolution to its pre-set value.

Contrast adjusts the difference between the image background (black level)
and the foreground (white level).

Brightness adjusts background black level of the screen image.

Input Select toggles between inputs if you have more than one computer
connected to the LCD Display.

Color Adjust provides several color adjustment modes, including preset color
temperatures and a User Color mode which allows independent adjustment of
red (R), green (G), and blue (B). The factory setting for this product is 6500K
(6500 Kelvin).

sRGB-This is quickly becoming the industry standard for color management,

with support being included in many of the latest applications. Enabling this
setting allows the LCD display to more accurately display colors the way they
were originally intended. Enabling the sRGB setting will cause the Contrast and
Brightness adjustments to be disabled.

9300K-Adds blue to the screen image for cooler white (used in most office
settings with fluorescent lighting).

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 Control Explanation

7500K-Adds blue to the screen image for cooler white (used in most office
settings with fluorescent lighting).

6500K-Adds red to the screen image for warmer white and richer red.

5000K-Adds red to the screen image for warmer white and richer red.

User Color Individual adjustments for red (R), green (G), and blue (B).
1. To select color (R, G or B) press button [2].
2. To adjust selected color, pressSandT.
Important: If you select RECALL from the Main Menu when the product is
set to a Preset Timing Mode, colors return to the 6500K factory preset.

Information displays the timing mode (video signal input) coming from the
graphics card in the computer, the LCD model number, the serial number, and
the ViewSonic® website URL. See your graphics card’s user guide for
instructions on changing the resolution and refresh rate (vertical frequency).
NOTE: VESA 1920 x 1200 @ 60Hz (recommended) means that the resolution
is 1920 x 1200 and the refresh rate is 60 Hertz.

Manual Image Adjust displays the Manual Image Adjust menu.

H./V. Position (Horizontal/Vertical Position) moves the screen image left or

right and up or down.

H. Size (Horizontal Size) adjusts the width of the screen image.

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 Control Explanation

Fine Tune sharpens the focus by aligning text and/or graphics with pixel
boundaries.
NOTE: Try Auto Image Adjust first.

Sharpness adjusts the clarity and focus of the screen image.

Dynamic Contrast allows the user to turn the contrast ratio enhancement on or
off.

Aspect ratio selects the image size for 1:1, fill aspect ratio & full screen.

Display Mode provides two color space modes. The factory setting for this
product is PC mode.

PC mode sets color space to RGB for PC timing mode.

HD mode sets color space to YUV for HD timing mode.

ECO Mode provides the lower power consumption by reducing the brightness.

Standard: The default brightness setting.

Optimize: Decreases the brightness by 25 %.
Conserve: Decreases the brightness by 50 %.

Setup Menu displays the menu shown below:

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 Control Explanation

Language Select allows the user to choose the language used in the menus and
control screens.

Resolution Notice advises the optimal resolution to use.

OSD Position allows the user to move the OSD menus and control screens.

OSD Timeout sets the length of time the OSD screen is displayed. For
example, with a “15 second” setting, if a control is not pushed within 15
seconds, the display screen disappears.

OSD Background allows the user to turn the OSD background On or Off.

OSD Pivot is used to rotate the OSD menu, changing the OSD screen to
Landscape or Portrait mode.

Memory Recall returns the adjustments back to factory settings if the display is
operating in a factory Preset Timing Mode listed in the Specifications of this
manual.
Exception: This control does not affect changes made with the Language
Select or Power Lock setting.

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 Other Information
Specifications
LCD Type 26” (full 25.5" wide viewable diagonal area),
TFT (Thin Film Transistor), Active Matrix WUXGA LCD,
0.2865 mm pixel pitch
Color Filter RGB vertical stripe
Glass Surface Anti-Glare

Input Signal Analog RGB analog (0.7/1.0 Vp-p, 75 ohms)

Composite Sync, Separate Sync, Sync on Green
fh:24-97 kHz, fv:50-85 Hz
Didital DVI (TMDS, 100ohms)
fh:31-92 kHz, fv:50-85 Hz

Compatibility PC Up to 1920 x 1200 Non-interlaced

Macintosh1 Power Macintosh up to 1920 x 1200

Resolution Recommended 1920 x 1200 @ 60 Hz 1152 x 870 @ 75 Hz

and supported 1920 x 1080 @ 50, 60 Hz 1152 x 864 @ 75 Hz
1680 x 1050 @ 60 Hz 1024 x 768 @ 50, 60, 70, 72, 75, 85 Hz
1600 x 1200 @ 60 Hz 832 x 624 @ 75 Hz
1440 x 900 @ 60, 75 Hz 800 x 600 @ 56, 60, 72, 75, 85 Hz
1400 x 1050 @ 60 Hz 720 x 576 @ 50 Hz
1360 x 768 @ 60 Hz 720 x 480 @ 60 Hz
1280 x 1024 @ 50, 60, 75, 85 Hz 720 x 400 @ 70 Hz
1280 x 960 @ 50, 60, 75, 85 Hz 640 x 480 @ 50, 60, 67, 72, 75, 85 Hz
1280 x 768 @ 50, 60, 75, 85 Hz 640 x 400 @ 60, 70 Hz
1280 x 720 @ 50, 60 Hz 640 x 350 @ 70 Hz
1152 x 900 @ 67 Hz

Power Voltage 100-240 VAC, 50-60 Hz (auto switch)

Display area Full Scan 550 mm (H) x 344 mm (V)

21.7" (H) x 13.5" (V)

Operating Temperature 32° F to + 104° F (0° C to + 40° C)

conditions Humidity 20% to 90% (non-condensing)
Altitude To 10,000 feet

Storage Temperature -4° F to + 140° F (-20° C to + 60° C)

conditions Humidity 5% to 90% (non-condensing)
Altitude To 40,000 feet

Dimensions Physical 595 mm (W) x 468 mm (H) x 388 mm (D)

23.4" (W) x 18.4" (H) x 15.3" (D)

Weight Physical 25.4 lb (11.5 kg)

Regulations BSMI, VCCI, CCC, PSB, C-Tick, MIC, CE, GS, Ergo,
Gost-R/Hygienic, Ukraine, TCO'03, SASO, UL/cUL, FCC-B,
ICES-B, TUV-S/IRAM/UL-AR S Mark, NOM, ENERGY STAR®

Power saving On 110W (Typical) (blue LED)

modes Off <1W

Preset Timing Mode (pre-adjusted to VESA® 1920 x 1200 @ 60 Hz)

Warning: Do not set the graphics card in your computer to exceed these refresh rates; doing so may result in
permanent damage to the LCD display.

1 Macintosh computers older than G3 require a ViewSonic® Macintosh adapter. To order an adapter, contact

ViewSonic.

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 Troubleshooting
No power
• Make sure power button (or switch) is ON.
• Make sure A/C power cord is securely connected to the LCD display.
• Plug another electrical device (like a radio) into the power outlet to verify that the outlet is
supplying proper voltage.

Power is ON but no screen image

• Make sure the video cable supplied with the LCD display is tightly secured to the video
output port on the back of the computer. If the other end of the video cable is not attached
permanently to the LCD display, tightly secure it to the LCD display.
• Adjust brightness and contrast.
• If you are using an Macintosh older than G3, you need a Macintosh adapter.

Wrong or abnormal colors

• If any colors (red, green, or blue) are missing, check the video cable to make sure it is
securely connected. Loose or broken pins in the cable connector could cause an improper
connection.
• Connect the LCD display to another computer.
• If you have an older graphics card, contact ViewSonic® for a non-DDC adapter.

Control buttons do not work

• Press only one button at a time.

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 Customer Support
For technical support or product service, see the table below or contact your reseller.
NOTE: You will need the product serial number.

T = Telephone
Country/Region Website Email
F = FAX
AUS= 1800 880 818
Australia/New Zealand www.viewsonic.com.au [email protected]
NZ= 0800 008 822
T (Toll-Free)= 1-866-463-4775
Canada www.viewsonic.com T (Toll)= 1-424-233-2533 [email protected]
F= 1-909-468-1202
Europe/Middle East/
Baltic countries/North www.viewsoniceurope.com Contact your reseller
Africa
Hong Kong www.hk.viewsonic.com T= 852 3102 2900 [email protected]
India www.in.viewsonic.com T= 1800 11 9999 [email protected]
Korea www.kr.viewsonic.com T= 080 333 2131 [email protected]
Latin America
www.viewsonic.com/la/ T= 0800 666 0194 [email protected]
(Argentina)
Latin America (Brazil) www.viewsonic.com/la/ T= 0800 891 6984 [email protected]
Latin America (Chile) www.viewsonic.com/la/ T= 800 440 303 [email protected]
Latin America
www.viewsonic.com/la/ T= 01 800 915 6588 [email protected]
(Columbia)
Latin America (Mexico) www.viewsonic.com/la/ T= 001 800 514 6518 [email protected]
Renta y Datos, 29 SUR 721, COL. LA PAZ, 72160 PUEBLA, PUE. Tel: 01.222.891.55.77 CON 10 LINEAS
Electroser, Av Reforma No. 403Gx39 y 41, 97000 Mérida, Yucatán. Tel: 01.999.925.19.16
Other places please refer to http://www.viewsonic.com/la/soporte/index.htm#Mexico
Latin America (Peru) www.viewsonic.com/la/ T= 0800 53458 [email protected]
Macau www.hk.viewsonic.com T= 853 700 303 [email protected]
T= 1-800-688-6688 (English)
Puerto Rico & Virgin [email protected]
www.viewsonic.com T= 1-866-379-1304 (Spanish)
Islands [email protected]
F= 1-909-468-1202
Singapore/Malaysia/
www.ap.viewsonic.com T= 65 6461 6044 [email protected]
Thailand
South Africa www.viewsoniceurope.com www.viewsoniceurope.com/uk/Support/Calldesk.htm
www.viewsoniceurope.com
United Kingdom www.viewsoniceurope.com/uk/Support/Calldesk.htm
/uk/
T (Toll-Free)= 1-800-688-6688
United States www.viewsonic.com T (Toll)= 1-424-233-2530 [email protected]
F= 1-909-468-1202

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 Cleaning the LCD Display
• MAKE SURE THE LCD DISPLAY IS TURNED OFF.
• NEVER SPRAY OR POUR ANY LIQUID DIRECTLY ONTO THE SCREEN OR CASE.

To clean the screen:

1. Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles.
2. If the screen still not clean, apply a small amount of non-ammonia, non-alcohol based glass
cleaner onto a clean, soft, lint-free cloth, and wipe the screen.

To clean the case:

1. Use a soft, dry cloth.
2. If the case still not clean, apply a small amount of a non-ammonia, non-alcohol based, mild
non-abrasive detergent onto a clean, soft, lint-free cloth, then wipe the surface.

Disclaimer
• ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the
LCD display screen or case. Some chemical cleaners have been reported to damage the
screen and/or case of the LCD display.
• ViewSonic will not be liable for damage resulting from use of any ammonia or alcohol-
based cleaners.

ViewSonic VP2650wb 19

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 Limited Warranty
VIEWSONIC® LCD DISPLAY

What the warranty covers:

ViewSonic warrants its products to be free from defects in material and workmanship, under
normal use, during the warranty period. If a product proves to be defective in material or
workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace
the product with a like product. Replacement product or parts may include remanufactured or
refurbished parts or components.
How long the warranty is effective:
ViewSonic LCD displays are warranted for 3 years for all parts including the light source and 3
years for all labor from the date of the first consumer purchase.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modified or removed.
2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized
product modification, or failure to follow instructions supplied with the product.
b. Any damage of the product due to shipment.
c. Removal or installation of the product.
d. Causes external to the product, such as electrical power fluctuations or failure.
e. Use of supplies or parts not meeting ViewSonic’s specifications.
f. Normal wear and tear.
g. Any other cause which does not relate to a product defect.
3. Any product exhibiting a condition commonly known as "image burn-in" which results
when a static image is displayed on the product for an extended period of time.
4. Removal, installation, one way transportation, insurance, and set-up service charges.
How to get service:
1. For information about receiving service under warranty, contact ViewSonic Customer Sup-
port (Please refer to Customer Support page). You will need to provide your product's serial
number.
2. To obtain warranty service, you will be required to provide (a) the original dated sales slip,
(b) your name, (c) your address, (d) a description of the problem, and (e) the serial number
of the product.
3. Take or ship the product freight prepaid in the original container to an authorized
ViewSonic service center or ViewSonic.
4. For additional information or the name of the nearest ViewSonic service center, contact
ViewSonic.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained
herein including the implied warranty of merchantability and fitness for a particular purpose.

4.3: ViewSonic LCD Warranty Page 1 of 2 LCD_LW02 Rev. 1e 06-11-07

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 Exclusion of damages:
ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic
shall not be liable for:
1. Damage to other property caused by any defects in the product, damages based upon incon-
venience, loss of use of the product, loss of time, loss of profits, loss of business opportu-
nity, loss of goodwill, interference with business relationships, or other commercial loss,
even if advised of the possibility of such damages.
2. Any other damages, whether incidental, consequential or otherwise.
3. Any claim against the customer by any other party.
4. Repair or attempted repair by anyone not authorized by ViewSonic.
Effect of state law:
This warranty gives you specific legal rights, and you may also have other rights which vary
from state to state. Some states do not allow limitations on implied warranties and/or do not
allow the exclusion of incidental or consequential damages, so the above limitations and
exclusions may not apply to you.
Sales outside the U.S.A. and Canada:
For warranty information and service on ViewSonic products sold outside of the U.S.A. and
Canada, contact ViewSonic or your local ViewSonic dealer.
The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan
Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card.
For users in Europe and Russia, full details of warranty provided can be found in
www.viewsoniceurope.com under Support/Warranty Information.

4.3: ViewSonic LCD Warranty Page 2 of 2 LCD_LW02 Rev. 1e 06-11-07

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 Mexico Limited Warranty
VIEWSONIC® DISPLAY PRODUCTS
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during
the warranty period. If a product proves to be defective in material or workmanship during the warranty period,
ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts
may include remanufactured or refurbished parts or components & accessories.
How long the warranty is effective:
ViewSonic LCD displays are warranted for 3 years for all parts including the light source and 3 years for all labor
from the date of the first consumer purchase.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modified or removed.
2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product
modification, unauthorized attempted repair, or failure to follow instructions supplied with the product.
b. Any damage of the product due to shipment.
c. Causes external to the product, such as electrical power fluctuations or failure.
d. Use of supplies or parts not meeting ViewSonic's specifications.
e. Normal wear and tear.
f. Any other cause which does not relate to a product defect.
7. Any product exhibiting a condition commonly known as "image burn-in" which results when a static image is
displayed on the product for an extended period of time.
8. Removal, installation, insurance, and set-up service charges.
How to get service:
For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the
attached Customer Support page). You will need to provide your product's serial number, so please record the
product information in the space provided below on your purchase for your future use. Please retain your receipt
of proof of purchase to support your warranty claim.
For Your Records
Product Name: ________________________________ Model Number: _____________________________
Document Number: ____________________________ Serial Number: _____________________________
Purchase Date: ________________________________ Extended Warranty Purchase? ____________ (Y/N)
If so, what date does warranty expire? ___________
1. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c)
your address, (d) a description of the problem, and (e) the serial number of the product.
2. Take or ship the product in the original container packaging to an authorized ViewSonic service center.
3. Round trip transportation costs for in-warranty products will be paid by ViewSonic.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including the
implied warranty of merchantability and fitness for a particular purpose.
Exclusion of damages:
ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable
for:
1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of
use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with
business relationships, or other commercial loss, even if advised of the possibility of such damages.
2. Any other damages, whether incidental, consequential or otherwise.
3. Any claim against the customer by any other party.
4. Repair or attempted repair by anyone not authorized by ViewSonic.

4.3: ViewSonic Mexico Limited Warranty Page 1 of 2 LCD_LW03 Rev. 1a 06-11-07

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 Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:
Name, address, of manufacturer and importers:
México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,
Col. San Fernando Huixquilucan, Estado de México
Tel: (55) 3605-1099
http://www.viewsonic.com/la/soporte/index.htm
NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004
Hermosillo: Villahermosa:
Distribuciones y Servicios Computacionales SA de CV. Compumantenimietnos Garantizados, S.A. de C.V.
Calle Juarez 284 local 2 AV. GREGORIO MENDEZ #1504
Col. Bugambilias C.P: 83140 COL, FLORIDA C.P. 86040
Tel: 01-66-22-14-9005 Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09
E-Mail: [email protected] E-Mail: [email protected]
Puebla, Pue. (Matriz): Veracruz, Ver.:
RENTA Y DATOS, S.A. DE C.V. Domicilio: CONEXION Y DESARROLLO, S.A DE C.V. Av.
29 SUR 721 COL. LA PAZ Americas # 419
72160 PUEBLA, PUE. ENTRE PINZÓN Y ALVARADO
Tel: 01(52).222.891.55.77 CON 10 LINEAS Fracc. Reforma C.P. 91919
E-Mail: [email protected] Tel: 01-22-91-00-31-67
E-Mail: [email protected]
Chihuahua Cuernavaca
Soluciones Globales en Computación Compusupport de Cuernavaca SA de CV
C. Magisterio # 3321 Col. Magisterial Francisco Leyva # 178 Col. Miguel Hidalgo
Chihuahua, Chih. C.P. 62040, Cuernavaca Morelos
Tel: 4136954 Tel: 01 777 3180579 / 01 777 3124014
E-Mail: [email protected] E-Mail: [email protected]
Distrito Federal: Guadalajara, Jal.:
QPLUS, S.A. de C.V. SERVICRECE, S.A. de C.V.
Av. Coyoacán 931 Av. Niños Héroes # 2281
Col. Del Valle 03100, México, D.F. Col. Arcos Sur, Sector Juárez
Tel: 01(52)55-50-00-27-35 44170, Guadalajara, Jalisco
E-Mail : [email protected] Tel: 01(52)33-36-15-15-43
E-Mail: [email protected]
Guerrero Acapulco Monterrey:
GS Computación (Grupo Sesicomp) Global Product Services
Progreso #6-A, Colo Centro Mar Caribe # 1987, Esquina con Golfo Pérsico
39300 Acapulco, Guerrero Fracc. Bernardo Reyes, CP 64280
Tel: 744-48-32627 Monterrey N.L. México
Tel: 8129-5103
E-Mail: [email protected]
MERIDA: Oaxaca, Oax.:
ELECTROSER CENTRO DE DISTRIBUCION Y
Av Reforma No. 403Gx39 y 41 SERVICIO, S.A. de C.V.
Mérida, Yucatán, México CP97000 Murguía # 708 P.A., Col. Centro, 68000, Oaxaca
Tel: (52) 999-925-1916 Tel: 01(52)95-15-15-22-22
E-Mail: [email protected] Fax: 01(52)95-15-13-67-00
E-Mail. [email protected]
Tijuana: FOR USA SUPPORT:
STD ViewSonic Corporation
Av Ferrocarril Sonora #3780 L-C 381 Brea Canyon Road, Walnut, CA. 91789 USA
Col 20 de Noviembre Tel: 800-688-6688 (English); 866-323-8056 (Spanish);
Tijuana, Mexico Fax: 1-800-685-7276
E-Mail: http://www.viewsonic.com

4.3: ViewSonic Mexico Limited Warranty Page 2 of 2 LCD_LW03 Rev. 1a 06-11-07

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