1

2
 DECLARATION

I hereby declare that, except where otherwise indicated, this document is entirely my
own work and has not been submitted in whole or in part to any other university.

Name Signature

NAKIBUUKA MARGRET .......................

3
 ACKNOWLEDGEMENTS

For this work I would like to appreciate all the efforts of all those who have
assisted my internship in one way or the other. The following are just some of those
who assisted me; I thank all even those who are not listed herein.

I would like to thank BUGEMA University for giving me the opportunity to do this
internship. I would like to thank MARVELOUS INVESTMENT AND
CONSULTANCY COMPANY for letting me do the internship at their HR
Department office.

I’d like to thank MS ROSSET SSEBAMBULIDE, my internship supervisor for

guiding me with the completion of this report. and Mr. KIGULI HERBERT, Director
of the company for giving me this opportunity to be part of the company and for
keeping me under their supervision and provide me with all the necessary information
which has helped me in the completion of this report. I would also like to thank all the
officials of MARVELOUS INVESTMENT AND CONSULTANCY COMPANY for
allowing me to be an internee at their organization and help with necessary
information.

Thank you all.

4
 LIST OF ABBREVIATION

CV: Curriculum Vitae

FIFO: First in First out

HR: Human Resource

HRM: Human Resource Management

HRP: Human Resource Planning

ID: Identification

IPPIS: Integrated Personnel and Payroll Information System

SWOT: Strength, Weaknesses, Opportunities and Threats.

MI&CC: Marvelous Investment and Consultancy Company Ltd.

5
 TABLE OF CONTENTS

APPROVAL SHEET…………………………………………………...….i
DECLARATION..........................................................................................ii
ACKNOWLEDGEMENTS………………………………………….…...iii
LIST OF ABBREVIATION……………………………………………...iv
ABSTRACT………………………………………………………………..8

SECTION 1

General introduction…………………………………………………..…9

Benefits of the field attachment………………………………………….10

Objective of the field attachment………………………………………..10

Description of the Company ….................................................................11

Name of the Company …………………………………………………..11

Why it was started……………………………………………………….11

Ownership………………………………………………………………..11

Services offered by the Company …..…………………………………...11

Vision…………………………………………………………………….12

Mission…………………………………………………………………..12

Objectives of the Company…….…..……………………………………..12

Responsibilities of MI & CC……………………………………………..12

Organization chart……………………………………………………..13

Organization structure………………………………………………..14-16

Core values……………………………………………………………..16

6
SECTION 2

Field activities done by MI & CC in HRM……………..………………………………..17

SECTION 3

Challenges faced by the Company ……………………………………..………………..25

Ethics of the of social empowerment and legal aid foundation………………........…….26

Duties and Responsibilities human resource manager…………………………………..26

What is the effect of covid-19 pandemic on my profession? …………………….……..27

What practical innovative ideas I will recommend to the institution to turn around its
performance and improve my profession in post covid 19 new normal...... …………....27

How I will successfully practice my profession in post covid 19 pandemic new

normal…………………………………………………………………………...……….29

Duties and responsibilities of my profession……………………………………………30

Challenges faced by the institution in achieving its mission…………………………...30

How will the knowledge and skills acquire during my education improve my department
to deliver at its optimal and support the institutional mission... ………………………..30

Daily, monthly activities…………………………………………………………..……31

Daily, monthly reports……………………………..……………………………...……31

SWOT analysis……………………………..…………….………………..…………...32

Self evaluation report……………………………..……………...…….………..…..…33

What I liked most at work…………………………………………..………...………..33

Challenges faced by my department in discharging its duties and support the institutional
mission……………………………..…………….………………..……………………35

Weaknesses in the academic program of Bugema university……………….…………38

7
How I practictically applied the knowledge I learnt from school………………………..39

How to strength the current program of Bugema…………………..…………………....39

What I liked most at work……………………………….………………………………39

What I hated most at work and why……………………………………………………..39

Areas of strength in the academic program in relation to the work I was doing………...40

SECTION4

Lessons, experiences and skills acquired at work……………………………………….40

SECTION 5

RECOMMENTATIONS AND CONCLUSIONS

Recommendations to MI & CC …………………………………………………….44

Recommendations to University……………...……………………………………...44

Conclusions…………………………………………………………………...……...46

Appendices…………………………………………………………………...………47

Reference…………………………………………………………………….………51

8
 ABSTRACT

This industrial training report is concerning what I have learnt in class and put into
practice within about one month, from 1/09 /2020 -1/10/2020. The main area for my
Internship was in human resource management Department in social foundation Purpose
for conducting my Internship program in human resource management was to put in
practice classroom theory.

The report explains the importance of Internship program to any undergraduate student
who is prepared to finish his or her courses and it includes all duties I participated in.

Human Resource is the most important asset for any organization and it is the source of
achieving competitive advantage. Managing human resources is very challenging as
compared to managing technology or capital. For its effective management, organization
requires effective HRM system. For a public company like MI&CC effective HRM
system is very much important towards its success. Basically this report focuses on the
HRM practice of MI&CC. In this report it has been try to show that how MI&CC
performs the training, recruitment & selection process, rewards they offer to their staff to
retain, how they have perform their performance appraisal of the staff and overall HR
functions. During my internship period while I am preparing this report I have faced
some problems like-too much work pressure, multiple tasks etc. but though I have
learned so many things that is described in the lessons learning chapter. The finding of
this report shows that some recommendation has been added at the end of this report.

 Back ground of the field attachment.

This is a professional on job training that is undertaken by higher students to attain

skills preparing them for the intended careers. Another definition according to Furco
(1996) internship are defined as programs engaging students in service activities
primarily for the purpose of providing them with hands on experience that enhances
their learning or understanding of issues relevant to a particular area of study
.therefore field attachment is any practical study or work. During the internship
period, the internee is expected to practically do what was theoretical in class, interact
with other employees to get feel of the working environment, build skills, expertise
and team work, communication hierarchies and decision making.

9
Under Bugema university business school arrangement, the program was designed to
equip the students with practical and hands on experience and exposure to
employment opportunities in the private sector (PS) and other organization which are
potential employers of university graduates.

10
 SECTION1

2. GENERAL INTRODUCTION

2.1 Introduction

On1st September 2020, I was introduced to MI&CC located in Wakiso district.

Doing the internship at MARVELOUS INVESTMENT AND CONSULTANCY

COMPANY, HR Unit has been an enriching at both the personal and academic level.
The project title for the internship report is Human Resource Management of the
company. During my internship I gained practical knowledge on how the human
resource division of an organization as big as social empowerment and legal aid
foundation operates and coordinates its activities to ensure smooth functioning of the
organization at all levels by ensuring right number of people are available at the right
time to do the right job. Not only that I have also gained insight into the working
culture of the company and observed how marvelous investment and company
handles its employees with value and empowerment to ensure they are motivated to
give their best to the company.

The report starts with a company profile of giving its background, mission, vision,
and its services. Following that the next section contains information about the job,
which are just tasks and responsibilities during my internship period .The next section
is the largest which comprises the project, Human Resource Management in the
company. The project encompasses introduction to the topic, recruitment, selection,
orientation, compensation and benefit, training and development. The next part of the
project carries out SWOT Analysis that touches upon strengths, weakness,
opportunities and threats to the organization followed by results and discussion on
critical factors regarding Human Resource Management of company. Finally there is
the conclusion followed by references.

11
  2.2 Benefits of the field attachment

It provides opportunities for students to gain experience in their field, determine if they
have an interest in particular career, create a network of contacts, or gain school credit.

It provides employers with cheap or free labor for (typically) low level tasks. Some
interns find permanent, paid employment with the companies in which they are interned.

It enables the interns to get used to what is being done in the field and acquire experience
of what is done.

It gives an intern chance to make his or her own judgments of the working system of the
organization and recommend for improved system in the company during the period of
internship training.

2.3 The objective of the attachment

The industrial attachment is of crucial importance. It is basically to aid an internee to

acquire and understanding practical skills and knowledge from the field as well as
exposure to the labor market. It is also to add the existing literature and to guide the
internee for future practices and orientations.

To gain practical exposure of a business practical environment and practice with

responsibilities as a business personnel or executive administrator solving business
problems while exhibiting skills and practice previously acquired.

3. DESCRIPTION OF THE ORGANISATION

3.1 Name of the Organization

Name of the organization: Marvelous investment and consultancy company LTD

Location: Its located on Marvelous chambers building opposite Don petrol station along
Kampala Hoima Rd.
The company was created on 24th January 2018 to legally challenge any person,
government, institution or organization who tends to suffocate human rights and
aspirations of people.

12
3. 2 Why the company was started.

To legally advocate for the rights of the needy in the community so that they come and
fight for them so that they are not abused in any way.

3.3 Ownership of the company

The company is owned by Mr.KIGULI HERBERT who is the managing Director.

3.4 Services or products offered by the company

Consulting services on recruitment

Connecting employees to employers

Providing expertise in a specific market.

Teaching training and developing employees.

Eliminating the staff.

Initiatiating change in a company

Supplementing’s existing staff.

MI&CC is a Uganda company working to provide consultation services on recruitment,

selection, training and development of employees and the farming sector which will
include consultancy on farming. Established in 2018, MI&CC seeks to promote qualified
and competent personnel.

3.5 Vision, Mission

3.5 Vision
A conglomerate of business and development enterprises maximizing Return of
investment to the clients.
3.6Mission
The mission statement is to create happy and satisfied employees and employers,
service providers and clients in Uganda.
*3.7 Objectives of the company

To act as a hub of knowledge, skills and expertise.

To promote evidence-based decision making.

13
To promote the utilization of indigenous talent and to ensure customer service
satisfaction.

To ensure that consultation with customers play an integral part of any localized
planning.

To bridge the gap the between employed and the un employed group of people in Uganda

To engage on marketing activities aimed at uplifting people’s lives.

To engage in financial activities aimed at empowerment of people.

*Responsibilities and Organization structure of MI&CC

3.7.1Responsibilities of MI&CC

The organization has the responsibility given by the regulatory and rules related to
policies, administration, social and economic development. The main responsibilities of
MI&CC include:

Improving the standards of living to the people by connecting them to jobs

Educating farmers on how to yeild profits from farming

.Providing expertise in a specific market.

Identifying problems in the community like un employment problem

Training of people to become better employees in all situations

Supplementing existing staff.

Providing objectivity.

Sells building on behalf of the owners to the willing buyers in Uganda.

Provides jobs to the un employed group of people in Uganda.

Provides workers like house maids to their clients.

3.7.2 THE ORGANISATION CHART

14
3.7.3Organization Structure

The company shall be run and managed on subsequent structures which shall rank

Board of directors

Management committee

Members.

Board of directors,

The company is governed by board of directors which meets (online, using WhatsApp,
Skype or offline) regularly but not less frequently than once each quarter. This board is
headed by managing director and its duties and responsibilities which are primarily;

(a).The determination of policy.

(b).Assisting, monitoring, evaluation and guiding the progress of the company in the
fulfillment of the objectives, mission and vision.

15
Membership

The members of the company must attend Annual General meeting (AGM).At the
Annual General meeting; members exercise their right to determine their policy of the
company.

Management.

The management of the company is managed by the management committee of the

company.

The management committee is made up of office bearers of the company.

Office bearers serve for one year, but they are eligible for re election of another term in
office after that. Depending on what service they give to the company. They can stand for
re election again and again.

If the member of the management committee does not attend three management
committee meetings in row, without having applied for and obtaining a leave of absence
from the management, then the management committee finds a new person to take that
place.

The management committee meets at least once in four months. More than half of
constitution of the constitution a quorum. If a quorum is not present at any meeting, the
meeting will stand adjourned a reconvene one week later. Those present at the second
meeting will be deemed to be quorum.

Minutes are taken at every meeting to record management's committee decisions. The
minutes of every meeting are confirmed as true record of proceedings by the new of the
management committee and there after signed by the chairperson.

The company has a right to form subcommittee member’s .The decision that the
subcommittee make from time to time to remove or suspend such managers, clerks, and
other employees as he shall think proper with such power and duties upon such terms as
to the duration of employment remuneration, or other wise he shall think proper.

3.7.4 Core values of social empowerment and legal aid foundation.

16
Objectivity; all decisions will be based on merit, professional codes and other codes of
good practices.

Integrity; at MI&CC, we look at the core value of the integrity as the very soul of our
company. This is reflected in its finances, the trusted relationship that we share with our
clients.

Client focus; the interest of our clients will always be our first priority. We shall always
seek to meet our client’s needs and expectations.

Honesty; we shall conduct our duties and provide services with trustfulness,
professionalism, sincerity and in transparent manner.

Respect for diversity; an ability to work effectively and inclusively with people from
different backgrounds and different perceptions.

Optimal use of resources; we shall endvour to optimally use allocated resources.

Resources in the attainment of the company objectives and targets.

Professionalism, ability to work calmly, competently and a committed manner.

Insight: At MI&CC we have always prided ourselves on the vision, skills, expertise and
professionalism of our team. Our team members make use of their keen Insight to foresee
industry trends and meet demanding individual needs.

17
SECTION 2
4 FIELD ACTIVITIES RENDERED OR DONE BY IN THE HUMAN RESOURCE
UNIT
The intern was deployed in the department of Human Resource at organization as an HR
Assistant and was given number of tasks to perform as follows registration of interns and
managing them, arranging and organizing intern documents according to their respective
departments, issuing intern identity cards, entering data into the company computerized
system etc.

4.1Orientation
On 3rd September 2020, we toured around premises at their Head Quarters, Intern
supervisors and other employees were introduced, different departments. Guidance on
internship program. Gave us Time table to follow, guidance on behaviors during the
internship period, rules and regulations of MI&CC their Background, orientation was
good since it broaden our minds as interns.

4.2 Filling and arranging documents.

Filing and arranging documents in their respective right positions, according to dates,
month, and year. Some of those documents includes; the receipts, invoices for MI&CC
and, quotations, employees attendance, payroll, and others.

4.3 Training on Business skills

The intern physically attended, learnt and participated in the training about business
skills. Covering different business aspect, such as, how to set up a business without
money or capital, marketing skills, public relation/customer care, management, how to
procure, business research, communication skills, and analytical skills.

4.4 Skills in payroll analysis.

Payroll analysis involves updates on earnings information in real time. The intern was
tasked to carryout payroll analysis this involved looking at the positions, qualifications
and salary scales all employees ranging from U1-U8, this was for one month of June 24
up to 24july and it involved referring to the previous payroll of April for comparison to
find out the salary differences, identify the new employees that had been included on the
payroll. This made it easy in identifying areas that had an inordinate percentage that
18
would tie the organization performance using a computer (micro soft excel), payroll
analysis is used to improve the salary management process in an organization. The intern
was in position to come up with an updated payroll. Thus provided analysis of the
amount of money paid to all employees at MI&CC and identifying the differences form
the previous month.

4.5 Skills in updating the staff list.

Staff list is a large viewable database that presents individual contact details, titles
address, gender, and religion, date of birth, place of attachment and other particulars of
all employees in an organization. The intern undertook the task of updating the staff
list this using the MI&CC desk top computer and list for the previous months for
comparison purposes, involved filling in the missing information like tax identification
numbers, contacts, email addresses, national identification numbers, putting remarks
against the staff who are due for retirement. Updating of the staff list enabled the intern to
come up with a detailed list of all the members of staff and this aided in proper planning
and allocation of resources in terms of allowances in a MI&CC setting for example
housing, transport, medical, rent, feeding and monthly salary.

4.6 Identifying the staff that is due for retirement.

Retirement is withdraw from one’s position or occupation, one’s active working life
when an employee has reached the retirement set age and this employee qualifies to be on
the retirement plan. It’s Mandatory in this MI&CC when an employee reaches the set age
of 60 (sixty) is withdrawn from his/ her position or occupation. With the aid of the
updated staff list and personal information form the individual files for example the date
of birth the intern was in position to establish and come up with a detailed list of the
employees who are due for retirement and this enabled MI&CC to plan for these
employee for example registering them on the pension scheme as it is the culture in the
organization set up. With identifying the staffs that are due for retirement the intern was
in position to come up with an updated list and exact number of staff who were due for
retirement.

19
4.7 Attended training on Job Interview approaches.
During the training, the intern was asked some of the most common interview questions.
in an open interview panel chaired by his field supervisor and later on he was been
guided with some of the appropriate answers or approaches to those questions. Of what
interviewers do look at. He also got an opportunity to watch some of those common
interview questions and answers from the presentation.

4.8 Sorting and shelving of staff files.

Sorting is an ideal solution that helps to manage and organize documents in a work
place. The intern organized files and other staff documents like , appointment letters,
employment contract, acceptance letters by the employees, academic documents, pay
slips among others according to their order of numbers, dates, months and year, placed
all the documents where they are supposed to be and recorded them in the register. These
files included personal files of the staff, the internship applications file, among others.
For example the intern participated in the shelving of files according to the numerical
format to ease file retrieval and thus saves time in retrieving all needed employee
information thus enabled the intern to learn how to sort and shelve files in a ministry
setting during field attachment.

4.9 Calling staff members to submit their performance appraisals.

Performance appraisal is a systematic, general and periodic process that is used to assess
an individual employee’s job performance and productivity in relation to the pre –
established criteria and organizational objectives. The intern was tasked to call all the
staff members to submit their performance appraisal forms, the intern used phone
extensions to reach out to all the employees and these performance appraisals were used
in evaluation of employee performance, measure and predict future performance of
employees at MI&CC and with this the intern was in position to improve on
communication skills and learnt how to prepare a performance appraisal form of
assessment during field attachment. This enabled the HR department to evaluate the
performance of all employees.

4.10 Maintaining Leave status:

It was one of my regular activities at organization. I was responsible for receiving all
types of leave application form of the employees and maintaining a leave register for
them. Here my task was receiving leave application from the employees, checking it

20
properly, placing it to the head of HR for the approval, input it in the leave register after
getting approval and put it to the employee personal file.

4.10.1: Making salary statement at the end of every month:

Here I had to prepare a list of the all employees mentioning that how many days an
individual employee was present for work and was leave during the whole month.

4.10.2: Writing letters such as memos & Notices:

Writing different types of official notice according to the instruction of the Management
and getting sign of them was one of my regular activities.

4.10.2: Maintain inward and outward Register.

Maintain inward and outward register regular basis.

4.10.3: Preparing of total staff list correcting information and sorting

Prepare and regular update of total staff report project basis and department basis.

4.10.4: budgeting.

By the aid of tally software, the intern was tasked with the duties and responsibilities of
creating and entering the company’s budget into the system. Where the intern got all the
relevant information from the different department.

4.10.5: Bank reconciliation

The field supervisor brought a printed company’s bank statements from three of its
bankers. My major task was to enter those transaction dates on the bank statement that
matches with what was in the Ministry book into the bank date column in the
organizations’ tally system and compared the two that is to say the bank balance and the
book balance if they are equal.

4.10.6: Computing and analysis of the staff allowances.

Allowance is a sum of money paid periodically/ regularly to an employee, typically to

meet specified needs or expenses in addition to salary or wages for example
accommodation, transport, medical and feeding. The intern was tasked to use the
previous allowance list for June for comparison, compute and analyze the staff
consolidated allowances for the month of July and this involved computing all the

21
deductions like taxes and the taxes on allowances are deducted depending on the salary
scale of an employee ranging from U1-U8 in order to come up with the total amount to
be paid to each member of staff. Computing the staff allowances enabled the intern to
compare the previous allowances to the current amount to be issued out to the employees
and thus analysis of staff allowances fostered easy accountability to MI&CC.

4.10.7: Preparation of financial statements and financial reporting.

As an internee, I was tasked to first categories the different items according to their
different groups. Where I started with categorizing assets into current and non current,
imported the assets with their respective balances into excel sheet and obtained their
totals. Like wise for liabilities. And added their totals to equity to get total liabilities and
equity. And I also accounted for depreciation or wear and tears using straight line
method. The intern also grouped expenses and Revenues separately and imported them to
excel sheet and got their respective totals.

4.10.8: Attended a training in Auditing

As an internee, I attended a two days training in auditing. The training was on the roles of
an auditor, steps in planning before auditing and the process of auditing.

4.10.9: Attended trainings in communication and analytical skills.

The intern physically attended, learnt and participated in the trainings. And on the third
day of the training, he was asked to make a presentation and later on make a report to the
top manager of what happened. Therefore, the training helped him in the presentation and
in making a report by sorting out the less importance ideals and report what was crucial.

 Human Resource Planning

 Recruitment and Selection

 Performance management and Performance appraisal

 Training and development

 Succession planning.

 Sorting and shelving of staff files

22
4.10.10: HR planning ensures that institution have required number of employees and
competencies it needs in order to achieve its mandate and also in reducing redundant
positions.

HR planning across Public Institutions need to be operationalized by making projections

of likely shortages in specific occupations.

Plan for capacity development and for employees’ motivation, rewards and entitlement
(Salary, terminal benefits and other incentives)

5: Recruitment and selection in organization include placing diversifies talents

throughout is refers to as recruitment and selection processes. The process of recruitment
and selection is an ethical approach by an organization to seek and attract the most
competent and suitable applicant for a vacant position. This requires, Effective job
advertisement efficient short listing/ conformity with job description, Exam based on a
predetermined criterion of knowledge, skills and behaviors, Competency based
interviews in order to get capable and competent staff, Compliance with recruitment
guidelines.

Available recruitment and selection process of organization are

Internal Recruitment:

Internal recruitment practice is most usual. The top level management refers a person
and place them in a specified department, in that case proper procedure of recruitment are
almost ignored.

5.1: External recruitment.

External recruitment and selection process is as follows:

Vacant created, Provide advertisement, Receiving required documents , CVs, ID, degree,
Short listing, deal with appeals of candidates, Arrange written exam, and Arrange
interview board, List the topers, and Select the qualified candidate for the job to
personnel administration on a daily basis (staff utilization, appraisal, benefit and
compensation, retention, performance evaluation system , etc.).

5.2: Performance management and Performance appraisal: The management of human

resources in organization is fully integrated into IPPIS system. The “Integrated Personnel
Payroll Information System”(IPPIS) is introduced as part of ICT home grown solutions in

23
Rwanda. The IPPIS was developed to manage central payroll and personnel data, provide
reliable and accessible personnel data supporting the government’s information and
process needs, and increase efficiency and effectiveness in public service management.

The IPPIS supports the implementation of the different functions of HRM,i.e. the HRM
strategic functions by supporting long-range human resource planning, the HRM core
functions by supporting human resource managers in their core responsibilities of
attracting, retaining and developing the human resource for the instruction.

IPPIS also comprises dedicated modules, accessible online in the local government for:
organizational structure management, employee recruitment management, employee
performance management, employee leave/Absence management, employee
exit/Retirement management, payroll management, training and competences
management, employee career and workforce planning management information
management and reporting. The system provides comprehensive information related to
payroll and employment that can be utilized in resource planning and allocation. This
includes accurate information on human resource including current employment status
and prospective employment. The automation of the function including payroll and
pension management provides easy-to-use access to this information.

The performance management includes Effective planning (Institutional annual action

plan), Individual performance contract, Institutional and individual performance
monitoring, mid term review and self assessment, Objective Performance evaluation,
Feedback to employees in regard to their performance. Inform training and development
in regard to competencies, Recognizes exemplary Competencies and performance
accomplishments.

For Benefits and compensations: There are salaries, bonuses, commissions, different
leaves, holidays, medical insurance, and horizontal promotion for employees.

5.3Training and development of staff includes Assessing capacity needs, Preparing

capacity development plan, Specifying Capacity development objectives, Designing
capacity development program(s), selecting the institutional capacity development
methods; implementing the capacity development program, evaluating the capacity
development planning for future capacity development.

24
Efficient Capacity development practices in organization include;

Conduct Induction course for new employees

Involvement in Capacity needs assessment

Prepare and implement annual capacity building plans

Conduct On the job training (coaching, mentoring, rotation and transfer)

Conduct Off the job training (Internal and outside the country)

Enforce culture of Professional certifications

5.4 Succession planning refers to strategy which helps or supports the public institutions
to address HR issues, such as: Plan for succession after retirement, Plan for overcoming
potential skills shortage and internal competency gaps, Plan for succession of key and
leadership positions.

5.5 Sorting and shelving of staff files.

Sorting is an ideal solution that helps to manage and organize documents in a work
place. The intern organized files and other staff documents like , appointment letters,
employment contract, acceptance letters by the employees, academic documents, pay
slips among others according to their order of numbers, dates, months and year, placed
all the documents where they are supposed to be and recorded them in the register. These
files included personal files of the staff, the internship applications file, among others.
For example the intern participated in the shelving of files according to the numerical
format to ease file retrieval and thus saves time in retrieving all needed employee
information thus enabled the intern to learn how to sort and shelve files in a ministry
setting during field attachment.

5.6 The Job Performance

During my internship I was assigned in the Human resource Unit. Since I was an intern
there for one month I had some specific tasks to do such as; - Learn about the
organization, its background, mission and vision - Learn about the services of the
company - Learn about the HR Practices of the company - Observe the work culture in
the company - Establish references - Get exposed to real work experience - - Keeping
records of existing employee data - Get an idea on how to make successful career in
company. The regular activities were:

25
 Checking records of employee– with 100 staff in company, located at district level,
sector level and cell level, there are regularly big works to ensure they were up-to-date in
HR Department

Maintaining Leave status: It was one of my regular activities at organization. I was

responsible for receiving all types of leave application form of the employees and
maintaining a leave register for them. Here my task was receiving leave application from
the employees, checking it properly, placing it to the head of HR for the approval, input it
in the leave register after getting approval and put it to the employee personal file.

Making salary statement at the end of every month: Here I had to prepare a list of the
all employees mentioning that how many days an individual employee was present for
work and was leave during the whole month.

Writing letters & Notices: Writing different types of official notice according to the
instruction of the Management and getting sign of them was one of my regular activities.

26
 SECTION3

Challenges faced by the company

5.6.1: Delayed decision making
This was quite a challenge since decisions took a lot of time to be made which delayed
the completion of some tasks before the set deadline. This was a challenge because
management took long time to make decisions concerning the complaints and
suggestions the intern raised.

5.6.2: Slow Internet.

Sometimes the internet would be very slow and this greatly slowed down the emailing
process especially when the intern had to send emails to the Auditors, PHRO. The
continuous interruptions proved a big challenge to the organization as this affected online
activities like organizational communication through staff electronic mails and execution
of other activities. The slow internet made it hard for the intern to carry out research and
thus this limited the learning ability of the intern during field attachment. This was solved
when the intern resorted to using the personal phone in order to access the internet for
research purposes.

5.6.3: Insufficient equipment.

MI&CC had insufficient equipment for example computers used to accomplish tasks.
This greatly affected the ability of the intern to carry out the assigned duties and
responsibilities. The fewer computers also affected the intern’s effectiveness and
efficiency in meeting the set deadlines and carrying out research in order to improve on
knowledge about Human Resource Management. This was solved when the intern was
told to carry a personal laptop to use in execution to the activities and this saved time.

The company faces a problem of inefficient time management, this is because they faced
with very many cases to work upon and these cases may all be needed to be heard at the
same days.

When running a law firm, you act as a lawyer and at the same time as a business person
so when you add up all that it is always difficult to balance.

27
Keeping a client happy is very difficult, this is so because a lawyer at any time looses the
case and this makes a client loose interest in the firm, it is seen as a failure.

Tracking where the clients come from is very challenging, because incase a business
wants to make a marketing budget where it makes the most sense, but without good
consistent data on where that is, it’s hard to make the right choices.

*5.6.4: Ethics of marvelous investment and consultancy company.

Donot harm your clients

Keep clients information private unless,nor by your client on you

Donot create dependence by you on your client on you.

Donot go beyond your own expertise

Do not act in official capacity as an advocate for your client.

Anticipate and avoid conflicts of interest for example representing two opposing interests
at home.

Donot skip the discovery phase consulting.

5.6.5: Duties and responsibilities of human resource manager.

Policies and procedures; as the company changes, even their policies and procedure
change which affect hiring practices, diplomacy action and health and safety. So in many
cases the task of updating policies and procedure it is the work of the human resource.

Training and development; HR trainers provide orientation for new employees, helping in
improving employee skill sets.

HR sustains a well qualified work force and enhancing the capabilities of workers.

5.6.6: What is the effect of covid 19 of my profession?

Clients have failed to work on their cases since the lockdown happened when some
employees had some cases to work on therefore work could be extended to certain dates.

Delay in payment by clients which makes to delay in payment of workers of MI&CC

because the funds are little to pay all the workers therefore it loosen the employees
morale to work very fast on work.

28
Days spent in the field is very little since the workers are few there the experience i got is
not as much as i expected leading to dormancy at the work place.

Due to covid 19 there is little socializing with the clients or even the people in the
community due curfew time, so our company does not get enough time to associate with
the clients.

5.6.7: What practical innovative ideas i recommended to the company to turn

around its performance and improve my profession in post covid 19 new normal.

Reduce on the amount of money asked by the company from its customers to work on
their clients, this will attract many people toward the company even the low income
earners so that their problems can be solved in time and cheaply. This teaches me on how
to handle my own business in every situation.

Use of video conferencing with able clients so that business has to continue working and
progressing in this pandemic new normal.

Always take time to draft questionnaires and give them out to the customers all over
even the people in the community, and these questionnaires should include questions like
what challenges have you found with our company?, area that you would like us to
improve and why?. These questions if they are evaluated and assessed they help the
company to progress.

Try as much as possible to get details from their clients, like getting contacts so that it is
easy to track them down and associate with them and see how they coped with the
situation,

Putting in place many branches even in deep villages so that every one can easily access
them to hear out their problems.

Meeting new people; although it may sound strange to consider meeting new people
while living through this pandemic, it is easier than you expect to network while working
home.

Anticipate your clients current and future needs; the clients and contacts are being faced
with demands, challenges and even opportunities they may never have anticipated. As
they focus on jumping into action to respond to those changes, they run the risk of
suffering the negative consequences of misunderstanding.

29
Remember that the relationships are key; the primary way to develop the know like and
trust factories to create and nurture strong relationships. Reach out to friends, clients,
colleagues for the soul purpose of checking and listening to their stories of success.

5.6.8: How i will successfully practice my profession in post covid 19 pandemic new
normal.

I will ensure sanitizing the my hands properly or wash my hands with clean water and
soap properly and dry them with a clean towel, so that i can reduce on the risky of
contracting covid 19, after i will start my work but i will make sure i do it regularly and
also sanitizing things the laptop and the table to kill off germs.

I will ensure social distancing from every person at the company and the people that
might come to the company like clients that may be in need of our services, in order not
to get in contact with the different people.

I will ensure putting on a recommended mask and very put on all the time in order to
avoid contamination with the might be infected person that i may not know at that time
since the sign and symptoms some times take long to occur physically.

Incase of any suspected person at the work place, as a student who wishes the company
to succeed in future, i make sure i inform the healthy team responsible by calling the
number so that the person is taken for treatment. And as a way of staying safe incase
there is a covid patient, i advice the rest of my workmates to test for covid 19 so that we
stay safe and healthy.

Incase i feel like coughing or sneezing i use my elbow and make sure i don’t do it in
public but instead i move away so that i a void infections.

Avoiding hand shakes since hands touch a lot of things even unknowingly therefore its
best to avoid them, so i great by humbling and bow my head down a little bit.

By these measure that i put in place have helped me to successfully practice my

profession during this covid 19 pandemic.

5.6.9: Duties and responsibilities of my position in the organization

I was given a role of guiding and directing to compensation and benefits specialists. This
is done by developing compensation plans.

30
A role of building employee- employer relationship through effective employee relations
strategies. An effective employee relations strategy contains specific steps for ensuring
the overall well-being of employees. It also ensures that employees have a safe working
environment.

Organizing of files in different offices since i am a student to see that all documents are
in the right file and right order in all the offices before meetings are held.

Pinning of lists of employees and their tasks to be done every week. This helps all
employees to prepare in time for the in coming work to be done at the company and even
in the field.

Responsible for preparing the salary and bonus issues so that employees are paid
according to their work done, some are given bonuses while others are not. Usually
bonuses are given as a way of appreciating for the good work done and done in time.

*5.6.10: challenges faced by the organization in achieving its mission

Although the organization mission is about ensuring justice but many people practice all
forms of injustice in different parts of Africa, like parents forcing girls into marriage, they
always give them to old men that are rich in exchange for riches. Many people still
follow myth about marriage of girls, like a girl should be married off at 9 years.

6.1 How will the knowledge acquired in education improve my department to

deliver as it’s optimal and support the institution?

The company can now use different techniques when selecting the best person to be
recruited, for example asking a person some questions about their course units to taste
whether he or she can be of benefit to the company.

Incase company is failing to reach its goals for a very long time; it can merge with a
better off company then after it goes back as company.

With the knowledge from fundamental of computer taught from Bugema University,
especially in Microsoft office word and excel the intern used it in entering and keeping
data in to the company’s computer.

In addition, the knowledge from internet I used it in down loading and uploading files,
forms for example other documents.

31
*Daily, monthly and yearly activities

6.2 Daily activities

Selling houses on behalf of the owners

Bridging the gap between the employees and the employer.

Educating the farmers on how to yeild profits from farming.

Training of employees

Selecting of employees

Recruiting employees.

6.3 Monthly activities

Consultant reports

Making a consultant proposal.this includes;table of content that’s to say cover page, a

disclaimer page,title page,executive summaryand report introduction,

6.4 The MI&CC Human Resource management strength, weakness, opportunities

and threats (SWOT Analysis).

Strengths
 Staff trained and with experience and expertise in the work. The company in
collaboration with partners give regular professional trainings to employees and
the induction course is given to newly recruited staff.

 The use of IPPIS system facilitate the Human Resource management.

 Quality work

32
  High safety standards

 Execellent reputation.

 The financial compensation are given regulary and performance evaluation is

done on time in order to avoid delays in horizontal promotions and performance
bonus payment.

 The staff have adequate equipment for work such as Laptops,Printers,

Photocopying machines , user group for communication between all employees
and Internet devices (4GLTE) to all offices.

 Provision of fully trained workers to different groups to clients, like house maids,

6.5 Weaknesses
Insufficient staff, the organization has only 50employees which is lower compared to
overall company size, there is a huge gap of employees regarding the existing staff
compared to expected staff. This affects customer service due to stress and work overload
imparted on to the employees. It also causes delays in the assignments and duties
assigned to the staff members.

Lack of sufficient work place: at MI&CC headquarters’ offices are overcrowded and may
affect employee’s life and can promote low level of productivity in the work.

Insufficient non financial benefits for employee’s motivation.

High employee turnover which affects the organization performance.

*6.6 Opportunities
Opportunities refer to positive external conditions at the organization that you don’t
control, but can plan on taking advantage of,
New technology
Government contracts
Certifications.
Training
Employee development.
Client leveraging
Professional development and career advancement

33
Platform and bench strength in your practice area.
6.7 Threats

 Lack of Socio economic infrastructures in the District and this causes problems in
staff retaining.

 Changing regulatios

 Supplier bankruptcy

 Competition

 Market conditions and negative trends in your practice areas

6.8 Self-evaluation report

This section is a self-evaluation report, it basically enumerates what I liked most in my
work and why, the challenges I faced, what I disliked most in the work and why, areas of
strength in the academic program done at school in relation to the work that I was doing
and the weaknesses in the program. In this section, it mentions the practical application of
the knowledge learnt at school, a brief explanation of what I learn and many more others
as explained below.

6.9 What I liked most in work and why:

6.9.1: Attending work shop and conferences

This activity involved attending of workshop for example I attended the work shop of
VHT (village health team), I got to interact with the various people from different
villages that form Nansana. During these workshops they also provided refreshments.

6.9.2: Practical experience

This involved writing of the receipt like birth certificate and death certificate, writing
licenses for market vendors in Nansana market, getting involved in the auditing process,
since this was my first time I enjoyed it.

6.9.3: Supportive supervisor

34
My supervisor gave me guidance and was very concerned about my learning and
provided me with all necessary materials that I needed to make that my training very
successfully ,for example she gave me the budget estimates , she introduced me to the
CFO of Nansana district and the auditors of the district among others.

6.9.4: Good working local environment which was conducive for someone to do
the activities . It was free from air and noise pollution this made me to enjoy the work
that was assigned unto me by my supervisor without distractions.

6.9.5: Attending meeting of the communities; These included the budget meeting
were the budget estimates were discussed by the village members to come up with
resolutions .refreshments and food were provided ,I was introduced to various leaders at
the different communities including the chairman, CDO, SAS etc. for recognition .this
also made my internship enjoyable

6.9.6: Accessibility to the village facilities and property .I was allowed to have
access to the local peoples property like the agriculture plantations where I picked fruits
like mangoes which provided lunch to me ,various offices like CDO, chairman, among
others made me fill comfortable at the work place.

I liked the way I was treated at the organization member and my supervisor, treated with
respect and gratitude yet I thought I was just a student under training.
I felt good, happy and comfortable when I managed to complete the tasks I was assigned

to. This is so because I felt I will never be a failure in the duties assigned to me in my

future career. Moreover the duties assigned to me where within my working abilities and

time thus I finished all the tasks in time.

I liked and benefited in serving with the professional people like Human Resource

Managers in the organization. This is because they gave me career guidance in relation to

my Degree and the labor market.

35
6.9.6: Challenges I faced by my human resource department in discharging its duties
and support the company.
6.9.7: Time management
On few occasions where getting to the field sites was not in time due traffic jams. When
traveling has sometimes resulted into inability to finish up tasks given and also finishing
up task given late before living the field this has made me in most cases to reach home
late. However, I mitigated this by ensuring waking up as early as 6 am in order to bit the
traffic jams and reach work place early enough.

6.9.8: Weather challenges

On some occasions when the weather was terribly inconveniencing especially during
traveling when it is raining since most of the times it was by the use of motor bike and
taxes where one can easily be forced to get out of tax especially when one of the
passengers is getting out. Hence making the intern papers to get wet before reaching
work place. I manage this throughout my attachment period by carrying rain coat along
when I was going to the place of work.

6.9.9: Financial challenges

Financially, as an internee, I was affected since the organization and the university does
not provide financial support. However, I managed by doing some causal work outside
over the weekends and on public holidays which earned me some amount of money and
that did not stop me from going on with my training much as it was challenging.

6.9.10: Difficulties in interacting with other clients

Sometimes, it was hard to interact and communicate effectively with other clients. This
was mainly due to language barriers most of the clients used languages which I was not
able to speak as well as understand and whenever I speak in English most of them also do
not understand however I managed this by always calling for help from my co-workers to
help in the translations.

7.1 Limited access and unstable internet connection

36
During others days I was unable to complete assigned tasks especially online tasks, filling
returns and others because of instability in internet connections. In addition to that, there
was also a challenge of only few of the office computers access internet which has to
some extent delays me from completing my assigned tasks that requires the use of
internet once if the few connected are being occupied.

7.2 Limited facilities to use; for example computers, printers, photocopying machines to
help in computerized accounting and this delayed the daily work activities like writing of
payment vouchers which had to be photocopied, preparing final accounts among others.
The organization couldn’t provide the computers except through the donors. However my
supervisor had a personal computer and flash which we could use to do some activities
and this to a smaller extend tried to solve the challenge
7.3 A lot of concentration; This was needed in undertaking financial computations and
requires when one is sober so as to come up with right figures and give true financial
information needed by the users to make informed decisions. Serious calculations are
involved. However as the attachment moved I got used to the activities and my pace in
writing receipts , balancing books of accounts at the office increased.

7.4 High transport cost; due to longer distance from home to the work place for
example I had to spend 4,000 which were costly for a student who doesn’t have a
sustainable financial base. However some handouts from my sister helped to overcome
that challenge as the attachment continued

7.5 Limited work daily activities, some days most especially at the start of the
attachment there was nothing to be done at the office and this would make me idle and
redundant, it also limited my exposure and learning new skills and experiences. However
as time passed I started to be delegated with work to do from my supervisor and from
other department and this reduced on redundancy and kept me business through out the
attachment
7.6 Wrong data recording, some of the records would be having exaggerated figures
which required ones critical efforts to really notice them and correct them, this consumed
a lot of time and effort for example in the bank statements that were issued out by the
Stanbic bank in Kabumbi branch there was an error that was made which needed to be

37
corrected for the bank statement to reconcile with the revenue collection cash book of the
company.
7.7 Change of the environment .challenge of meeting new people whom you are not
used to, it was intimidating especially in the first days because I was seeing new faces all
over the office and this made it difficult to know everyone in their own perspective at
organization. However as time passed on I got used to the faces which made me to freely
interact with all the people at the organization hence overcoming the challenge.

7.8 Long distance; the distance from home to the work place was long and I had no
choice but to bear with the distance since that is where I was appointed for internship.
However this made me reach work place when am already exhausted yet I had to involve
myself in serious work which involved calculations.
However as time passed, I was used to the journey and things were becoming better at the
place of work.
7.9 Tiring movements; for example the distance between where we had to photocopy
from the documents, buying airtime, food was long as compared to where the offices
were situated .this was tire some and hectic however I had to bare it
However as time passed on, I was used of the movements and this made to
overcome that challenge it became a walk over t

7.10 Getting place to carry out internship, I had applied to many places like bank of
Uganda, bank of Africa among others and would receive a negative feedback like we are
already full, we do not offer internship among other and this demoralized and frustrated
me to a point of letting go of internship yet it was a compulsory activity to be done by the
students in a specified time by the university.

7.10.1: Information confidentiality; some information of the company was very

confidential that it was kept to the staff only and also department. At times i would want
information from other department but because it was attached to them they couldn’t
release it to me for confidential purposes. This limited me from getting more information
and knowledge during the study,
7.10.2: During my internship period while I am preparing this report I have faced some
problems like-too much work pressure, multiple tasks and as a trainee in the company at
first I had fear and complex of asking myself how I could handle all the tasks that I was
assigned to, how could I serve with the professional and experienced workers in the
department?

38
 I feared a shamming my University and lecturers in case I failed to understand and
accomplish what I was assigned to.
However within few days, through different sequence of tasks I managed to concentrate
and gain confidence throughout the training serving with devotion and confidence.

7.10.3: Weakness in the academic program of Bugema University

The university does more of theory and less of practical.

Secondly, beside academic trips, The University in its academic program does not have
enough schedules for students to be exposed outside their campuses.

7.10.4: How I practically applied the knowledge learnt from school

I had used the income threshold in filling returns for PAYE

With the knowledge from fundamental of computer taught from Bugema University,
especially in Microsoft office word and excel the intern used it in entering and keeping
data in to the company’s computer.

In addition, the knowledge from internet I used it in down loading and uploading files,
forms for example other documents.

7.10.5: How to strengthen the current academic program offered.

Through carrying out Research, the current academic program can be improved.
The university industrial attachment interval should be improved especially for school of
business.

7.10.6: What I liked most at the work place

There were a lot of things that I liked at my work place however, some includes; most
employees being very cooperative with me more especially my field supervisor. They
were very free to me and they were always willing and able to listen and attend to me in
time whenever i needed. Secondly my work was less tiresome because some of the work
I used to do was with the aid of computer which simplifies my work and saves for me
time to do other things.

39
7.10.7: Supportive supervisor

My supervisor gave me guidance and was very concerned about my learning and
provided me with all necessary materials that I needed to make that my training very
successfully ,for example she gave me, the budget estimates , she introduced me to chief
auditors and other auditors of the company.

7.10.8: Good working local environment which was conducive for someone to do
the activities . It was free from air and noise pollution this made me to enjoy the work
that was assigned unto me by my supervisor without distractions.

7.10.9: Attending meeting of the company; These included how best we can provide
to the unemployed group of people .Refreshments and food were provided ,

7.10.10: What I disliked most in work and why:

I dislike that the work started every morning very early as I used to wake up very early in

other to be at work on time in morning meeting before the day to day activities.

8.1 Areas of strength in the academic program done at school in relation to the work I

was doing:

With thanks and gratitude I do appreciate Bugema University for its “Higher” academic
courses in management department. The degree program covers many relevant areas that
are evident in the field in particular organization. This equips students (me) with the
knowledge needed in business environment.

40
 SECTION4
8.2Lessons Learned from the Internship Program:

LESSONS, EXPERIENCE AND SKILLS

8.4 Interaction with different people
Due to my interaction with different people internal and external the organization, the
internee learnt how to relate and interact with such people. In addition to that, the
internee learnt interpersonal skills that relate him with others hence improving his social
interaction and also getting exposed to the different cultures out there. This also made the
internee adopt the different cultures.

8.5 Drafting report

This was basically done at MI&CC, whereby I was tasked to prepare reports of all the
activities done on a daily basis.

8.6 Filling documents

While filling, the intern learnt how to file documents in their respective dates, month, and
year and in their right positions. In learning so I appreciate that filling documents helps
for future reference and the intern extracted this when he used recent information while
making graphical progressive reports that revealed the trend of performance of MI&CC.
This was displayed on graphs and other statistical methods.

8.7 Management lessons

Furthermore, the intern learnt a number of lesions in management that is to say

inventories management by use of (FIFO) and management of human resources I learnt
how to mobilize and supervise fellow workers.

8.8 Team work

The intern learnt that teams achieve greater things as compared to working as an
individual. It also made the intern to recall that two heads are better than one head
whereby team members’ advice one another.

41
8.8 Experiences

The experiences gained were due to the routine activities, tasks and assignments given to
the intern in the new environment while at MI&CC. These include:

8.9 Filling of documents

Since this was done on a daily basis, the intern gained experience in filling. He can now
chronologically file documents in their respective folders, positions as well as arranging
them in dates, months and year they were received. This was by the aid of different
statistical computer packages.

8.10 Teamwork
During the field attachment at MI&CC, the intern gained an experience in working with
teams.
8.10.1: Interaction with different cultures
In the due course of the training, the intern associated with a number of people both
within and outside other people irrespective of the gender, tribe, sex, age and among
others. The organization so due to my routine exposure, i gained an experience in
interacting with other internee also gained an experience of relating himself with others.
While interacting with other people, i put respect into consideration in whatever i did
while with others and drew me closer to people hence free interaction and widening of
my knowledge of cross cultural management and other basic aspects of life.

8.10.2: Report writing

This was due to the fact that I was assigned to compile daily and weekly reports about the
activities I accomplished as well as giving the weakness, strength of the organization that
affected me from executing my assigned duties, its strength as well as sighting
recommendations to the organization on how future activities should be done. By so
doing, the intern gained experience in report writing.

8.10.3: SKILLS ACQUIRED.

From the field attachment exercise, the intern attained and improved a number of skills
and some of these include;

42
8.10.4: Listening skills

I acquired listening skills due to the fact that the meetings and training we usually held
with my field supervisor, I was required to know something from it at the end and this
required me to listen attentively in his instructions so as to be able to capture detailed
information I would consider while doing my daily activities as well as writing report.

8.10.5: Management skills

Since most of the activities assigned to me at MI&CC, were management oriented, I

acquired and exercised management skills such as managing time, more to that, when
assigned to lead the other interns, I managed and supervised them.

8.10.6: Interpersonal skills

During my field attachment training at MI&CC was able to associate with different
people of different tribes and cultures both within and outside the organization so during
my time with them, I acquired skills of relating myself with other people irrespective of
their tribes, age, gender and among others just to mention but a few.

8.10.7: Communication skills

Due to the association with different categories of people internally and externally at
MI&CC, I acquired communication skills both verbal and nonverbal. So I got the ability
to effectively and efficiently communicate in a good communication manner. I also used
gesture especially to clients who were unable to understand what I meant.

8.10.8: Skills in filling different documents

Indeed, at MI&CC, this was one of the routine activities that I was assigned to do which
yielded into the acquisition of filing skills. These skills can be my manifested by my
filling speed, chronological filing of documents according to dates, months and year they
were received.

8.10.9:Decision making skills

While at MI&CC, I was assigned a number of tasks like filing, registering, recording and
data entry among others which require me to make a daily decision about what to do first
depending on urgency. All the above enabled me to acquire relevant decision making
skills in the long run while training.

43
8.10.10: Computer skills; much as the organization did not have computers , the
supervisor provided me with her computer and this enabled to acquire computer skills
for example how to prepare final accounts using computer, how to type the report using
micro soft word 2010. Using Accounting Soft Ware for better accounting practices.

9.1 Typing skills; during the internship I was able to acquire the typing skills since I had
to type each and everything that I had done every day in my report .this enabled to
increase my speed in typing so as to finish in the shortest time possible.

I have learned so many valuable knowledge which helped me a lot to understand the HR
activities and as well as to prepare this report. Through this internship affiliation report I
got a chance to have a very closely observe about all the HR activities of MARVELOUS
INVESTMENT AND COMPANY LTD Followings are my understanding from this
internship program:

I have learned about the organizational behavior, i.e. how individuals and groups act in
the organization, what are the people-organization relationships in terms of the whole
person, whole group, whole company etc.

I have learned about the compensation management practice. Here I have learned about
different rewards that have been provided to the employee in exchange for their work.
The most important lessons from this part is that before making compensation policy for
the employees, the policy maker must be keep in mind about the Management
Philosophy.

Internship built motivation and work habits where I learnt to do things on my own which
is different with the school where sometimes the class schedule doesn’t require me to
wake up early.

I have learned mostly about the leave management system. Here I have learned about the
category of leave, leave entitlement, how to process a leave application, how to calculate
earned leave etc.

I have gathered experience about recruiting and selection process from short listing to
appoint an employee in the company. And also I got strong work ethics because I was
given the chance which gave me the strength to learn and perform my work like any other
team member.
44
Finally, through writing different type of letters and notices my writing skill has been
developed.

45
 SECTION 5

9.2 RECOMMENDATIONS AND CONCLUSION

9.3 Recommendations
Recommendations to marvelous investment and company ltd.

Marvelous investment and company ltd provides a conducive learning environment for
interns MI&CC should grant more student interns an opportunity to build on their skills
as well as bring new ideas to the organization.

9.5 Facilitation

MI&CC should offer some facilitation to the interns to permit them meet personal costs
like lunch and transport. These should be paid throughout the duration of field attachment
and this will make them feel part of the organization.

9.6 Get more equipment

This will reduce MI&CC should also avail enough equipment to its work force so they
can acquire relevant knowledge to match the growing trends in technology for example
computers, photocopiers. To enable interns also acquire knowledge for a better
employment base to employers in future, the HRM department should lobby for more
computers from the top management so that all the recruited interns can be able to access
one at a time.

9.7 Volunteer feedback.

MI&CC should conduct intern volunteer feedback whereby they share the interns’
concerns and opinions and be able to communicate to them about the company’s stand
and strategies in order to keep their morale high during and after field attachment.

9.8 Orientation and induction

There should be a more elaborate induction and orientation by the organization to the
interns. The intern being new in the company requires detailed highlights about the
company in terms of its vision, mission, objectives, code of conduct, and expectations
during the time of field attachment.

46
- There can use professional internees to carry out some services without going into
permanent contract.

- Their customer service is good but can be more efficient.

- They can open a canteen for staff

- They can prepare retirement plan and plan for employees’ incentives

- Both employee and Directors of Units and Executive committee, should have a copy of
their job description, and a signed job description should be filed in the employee’s
personnel file.

- They can create opportunities for people to connect (employee interactions), because
employee relations are a key element of work place happiness and employee engagement.
- They can provide appropriate non financial benefits to the employees in order to be
more satisfied and involved in labor.
9.9 MI&CC
The MI&CC should recruit more employees if they are to enhance greater efficiency. In
line with my course I notice that there was a lot of work to be concentrated on yet there
was shortage of man power staff so the few ends up being overworked.

MI&CC spends considerable productive time on recruitment, promotions and other staff
matters. To save productive resources, Human Resources should consider installing the
automated and web-based technology for recruitment to replace the manual processing
for recruitment and hiring and free staff time and space for more productive HR
activities.

The MI&CC should adjust its program of retaining interns in case they need to employ
some one in the fields such that they fulfill the government’s mandate of job creation and
also save funds they would have put in training new personnel’s.

The intern recommends the organization to extend on their Internet connections to other
offices and computers that do not have Internet access.

The company should take steps to stop the too much exercise the reference power; it will
affect the other employee’s confidents and willingness to the work.

47
The company should also install solar power system in order to help in case of
emergency such as unstable electricity supply.
9.10 To the university
 The university should help find the areas of training for those students who fail to
be placed anywhere.
 The intern recommends the university to allow students to register for industrial
attachment even though he/she has not meet the 100% required internship fees.

 The university should also reduce on the amount of the internship fees. Especially
for those that are carry out their training within the city of Uganda.

 The University has to introduce a new system where Students can Graduation in
June

48
9.10 Conclusion
To ensure the better service, effective Human Resource Management Practice is very
much essential. To ensure better public service the company must have to ensure a good
Human Resource Management practice. The area of Human Resource Management is
very wide. That covers their training, recruitment and selection process, performance
appraisal system. Human Resource management is the heart of company which plays an
important role of getting the right people to do the right job and at the right places, which
helps to ensure the overall achievement of the goals of the company. Therefore, the
practice of Human Resource Management must be well performed.

In fact, I am very happy and proud of everything that I have covered during my
internship as follows:

Internship leads to improvement student’s qualifications. It enhanced general abilities and

key qualifications such as communication skills, reporting writing, company at work,
information acquisition and the ability to operate independently.

It also helped in building network where I met some important people someone can call
upon advice. And it provides the importance of team exceeding, expectations and
personal commitment to excellence. Internship permits to participate in problem solving
and helped me build my resume because every kind of experience on it which is very
important.

49
Appendix1: A photo taken when entering data into the computer.

50
51
 APPENDIX II: Registration Card

VI. LIST OF REFERENCES

MR.KIGULI HERBERT Managing Director of MI&CC.

52
53
VII. APPENDIX, MAP OF UGANDA

54
55