TCS NQT Examinee Instructions Dos and Donts To Set Up The System For Taking Online Exam Oct v8.0
TCS NQT Examinee Instructions Dos and Donts To Set Up The System For Taking Online Exam Oct v8.0
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Table of Contents
Instructions for Examinee .......................................................................................................................... 4
Availability of WebCam: ............................................................................................................................. 4
Active, dedicated Internet bandwidth ........................................................................................................ 5
Firewall & Proxy Setting .............................................................................................................................. 5
System Screen Resolution .......................................................................................................................... 5
Browser Setting .......................................................................................................................................... 5
Zoom Level: .................................................................................................................................................5
Camera Access: ...........................................................................................................................................6
Anti-virus .....................................................................................................................................................7
Important Step - Launcher Details ............................................................................................................ 7
Links to Download the launcher: ................................................................................................................7
General Troubleshooting ............................................................................................................................9
Live Chat Feature ..................................................................................................................................... 10
Steps to take the Exam and generate Unique Key to launch the Launcher: .......................................... 14
Examinee Dos and Don’ts for Remote Assessment: ............................................................................... 22
Before Start of Exam ................................................................................................................................. 22
Things ‘To Do’ ................................................................................................................................... 22
Things ‘Not to Do’ ............................................................................................................................. 23
During Exam .............................................................................................................................................. 24
Things ‘To Do’ ................................................................................................................................... 24
Things ‘Not to Do’ ............................................................................................................................. 24
Post Exam ................................................................................................................................................. 24
Things ‘To Do’ ................................................................................................................................... 24
Things ‘Not to Do’ ............................................................................................................................. 25
General Guidelines to be followed for taking the exam: ..........................................................................25
Answering a Question : ..............................................................................................................................25
Answering a Multiple-Choice question ..............................................................................................25
Navigating to a Question: ...........................................................................................................................25
Navigating through Sections: .....................................................................................................................25
To ensure that the exam can be successfully completed by you from your home and using your
system, we have enhanced the overall exam process to provide a seamless experience.
The Key objective of this process is to ensure that your system is checked and configured as per
the needs of taking this exam remotely. In case of any issues arise, the same will be resolved in
the time allotted during the IRC/DRC, post which you will appear for a Mock assessment
(DRC).
The 3- Step process as described below, will help you check the infrastructure readiness and will
help you prepare and get ready before the assessment on the exam day.
In this step, ensure that your systems and internet bandwidth and speed are checked as
against the requirement of taking the Remote Assessment.
These Steps are planned over a 3-day period, so that every Examinee can get this check done
as per their convenience. Once complete, this step will help ensure that your infrastructure is
ready for the Exam
In case you face any issues during this process, you will have the option to communicate the
issue to the Technical Helpdesk. You will need to log your issue with the Online Live Chat and
get required special attention in resolving your issues. Once the Technical issues are resolved,
and the checks are successfully completed, your system would be ready for the exam.
Availability of WebCam:
The system to be used must have either an integrated WebCam or an attached WebCam. a)
Ensure the WebCam is functioning.
To check this –
i. Open WebCam application installed on the system (e.g. Type ‘Webcam” in
search bar to locate Application).
ii. Take few sample pictures and video of self.
Please refer following links to change systems resolution based on operating system
Windows : https://www.youtube.com/watch?v=3GdKiUAnyHc
Ubuntu : https://help.ubuntu.com/stable/ubuntu-help/look-resolution.html.en
Browser Setting
Recommended Google Chrome browser for best experience
Please verify the following key check points in browser setting before starting self-registration
or the Assessment.
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Zoom Level:
Set the browser zoom level to 100%.
Please access the zoom level setting by clicking on the three vertical dots displayed on the right
hand corner of your browser window as shown
Camera Access:
Access to camera is “allowed” for browser.
On google chrome, please navigate to Settings->Privacy and Security->Camera
Please follow steps mentioned in the linked website for more information about browser access
to camera
https://support.google.com/chrome/answer/2693767?co=GENIE.Platform%3DDesktop&hl=en
Note: In case you are using Organization-controlled system, it is possible that organization’s security policy would
require Admin access to change these settings.
Anti-virus
Anti-Virus programs running in background could generate system alerts from time to time.
These system alerts would impact running of Assessment Application and possibly stop ongoing
assessment session.
For steps and instructions to disable/Stop anti-virus program during the assessment period,
please follow the steps provided by your antivirus program.
A personal system with full access (administrative level) and control is recommended
Windows Zip:
https://learning.tcsionhub.in/OnlineAssessment/Launcher/IBAWindowsLauncher.zip?1.00.01.51
Windows Exe:
https://learning.tcsionhub.in/OnlineAssessment/Launcher/IBALauncher.exe?1.00.01.51
https://learning.tcsionhub.in/OnlineAssessment/Launcher/IBALauncheriLeon32.tar.gz?1.00.01.51
You will have to run the exe file as Administrator while launching the same. But before that please read
through the login page to take the assessment and you will have to complete the Self Registration.
Generate the unique key to launch the launcher and this activity can be done only during the registration
time as per exam shift timings. (Details are given in the section - Steps to take the Exam and
generating the Key to launch the Launcher)
Note: In case of a desktop or laptop running Windows 7 operating system, please check and ensure
it has the latest Service Pack installed.
There are two approach to determine the Service Pack installed Service Pack
Check – Approach 1
a) Click Start button
b) Right-click on “Computer” icon
c) Click “Properties”.
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d) Check basic information about your computer configuration displayed - If Service Pack
1 is listed under Windows edition, SP1 would be already installed on your computer.
(e) Service Pack information will be displayed along with Windows Version
Without Service Pack With Service Pack
Note: If Service pack 1 is not installed, follow the instructions to download and install SP1 from following
URL https://www.microsoft.com/en-us/download/details.aspx?id=5842 ⎯ Repeat the above
steps to verify the version again.
⎯ In case the Service pack is not installed, please arrange for a separate system to take the exam.
⎯ In case an error encountered says “Failed to execute script main” it is an indication of incorrect
Operating System being used.
General Troubleshooting
In case any issue is encountered during course of Assessment with an error message
indicating Session is “locked”,
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Please ensure the browser has full access to WebCam and there are no running and active firewall
and/or antivirus programs
Please note the feature will be available or visible ONLY if the examination conducting body
decides to make this feature available for Examinees.
1. Access the assessment URL on a browser of your choice (Chrome recommended) from the
system you are going to use for taking the assessment. 2. Wait for the log in screen as shown
4. The following screen appears. Wait for the Live Chat to load.
5. Enter the following details as shown below and Click “Send” button.
a. First Name
b. Last Name
6. Wait for the agent to get connected and assist you with your queries.
7. Once the agent is available, you can start chatting with the agent for query resolution.
After typing your query, click on “Send” and wait for the agent’s response.
8. Once the issue is resolved or you have got the satisfactory response to your query, please
close the chat window and proceed further by logging into the assessment.
Please note this Live chat option will be available only on the login page for the exam event.
Once the assessment is launched Live Chat will not be available. If there are any issues
faced during the self-registration or before start of the test, to connect to the helpdesk
agent, you will have to come to the main login page.
1. Access the URL to take the assessment sent to your registered email id on a browser of your
choice (Chrome recommended) and from the system you are going to take the
assessment.
2. Examinees will be invited to take the exam in shifts which will be communicated to your
registered email.
3. Login Link to take the Actual Exam, will be communicated over email
4. Wait for the log in screen as shown below. Enter the correct username and password as
provided in the email sent to your registered email ID (Login with your NQT Registration
Number and 10 Digit Mobile number as password).
5. Click Login to proceed. You will be able to see the Exam event scheduled either in the
Ongoing Events or in Upcoming Events as per scheduled Exam date and Shift timings sent to
your registered email id.
Launch button will be enabled in the above screen one hour prior to the exam start time to
complete the Self-Registration process. Complete the Self Registration process well before the
exam start time
10. “Allow” the browser to use your device camera to capture your photo/video Note:
Instructions to capture your photo:
a. Ensure your Face is well-lit – Avoid low light or light source behind you,
b. Ensure your Face occupies more than 50% of the boundary.
c. Look straight into the camera such that entire frontal view of face is clearly visible.
d. Ensure face is not covered by object (e.g. Sunglasses).
e. Capture 5 photos for self-registration.
I provide my explicit consent to capture my photo for registration and capture the
photo/video for proctoring (invigilation) to prevent malpractices during the assessment I
understand that, this consent is required for the collection and use of personal data for
identified purposes. i.e., invigilation and analysis.
I understand that my images will not be shared with any third party and will be retained for
only as long as is required for the identified purposes
14. Select the check-box to provide consent and click on Validate button.
Note: Your personal data including captured photo/video is used only for proctoring and will not
be shared with any third party.
15. Next on screen appears the page to upload the document to be captured as an identify
proof.
Please note the option to capture the identify proof document depends solely as per
the examination body’s decision. If prompted follow the steps as shown below.
16. In case of “Live Capture”, select the camera from the drop down and click on “Live
Capture” OR browse & upload the document.
17. Display your identify proof document on screen. Ensure the area is well lit & document is
properly visible in front of camera. Do not capture your image in this section. Your ID Proof
document image MUST be captured here
19. A message on screen will appear as “A Proctor will be assigned to you soon to
approve your request.” Once approved, the below screen appears to download
the launcher along with the unique key displayed on screen. It is important to
upload the correct document as per Instructions.
20. Select the language of your choice from the top-right corner drop down menu on
the screen.
21. Write down the unique key displayed on the screen in a piece of paper. Note:
Once you start the launcher all the applications will be closed, hence it is mandatory to write
the Unique key in a piece of paper and enter the same when you start the launcher.
The Unique key (token) generated is valid for the entire duration of the assessment unless the
internet session is disconnected. If the internet is disconnected, a new unique key is
generated.
27. Enter the login credentials of your system and click “Yes”. Note:
Some systems prompt to enter the login credentials and in some systems it doesn’t. It depends
on the Operating System. In the scenario, enter the windows or Ubuntu credentials of your
system.
34. Read the General Instructions displayed on screen. Select “I have read and
understood the instructions and agree to adhere to them” Disclaimer checkbox
35. Click I am ready to begin. 36. Read the Group Instructions
3. Do, check you have all required writing material (approved by Exam body)
available with you
4. Do check you have your laptop power charged and plugged in to power
5. Do, check system configuration to be minimum of –
a. Operating System: Windows 7,10 and Ubuntu LINUX (14.1 and 16) version
b. RAM: 4GB of RAM
c. Processor: Intel Core i3 (or equivalent) and above
d. HDD: 100 MB of free space
e. Internet speed: Minimum 5 Mbps
f. Browser: Recommend using Google chrome (for best experience)
6. Do, check you have the correct and valid Login ID and Password
7. Do, check proper working of
a. Internet connection
b. WebCam
In case of issues where the camera is not getting detected or not functioning
correctly, please refer to the below instructions to resolve them.
a. Ensure you have camera and the latest camera drivers installed on your
system
b. Ensure to allow / grant permission in anti-virus software for browsers to
connect to camera (Click on Antivirus, open privacy protection and disable
webcam protection)
c. For issues pertaining to video streaming not functioning, right click on the
video window then select the show controls. System will show the play
button on video. Click on that play button. Now you should be able to see
the live stream.
8. Do, disable Antivirus on the system to be used for test-taking
9. Do “allow” for permission for webcam from your browser settings (Refer detailed
Examinee Instructions given in the above sections)
10. Do turn off any application notifications, background processes running on your
system to be used for test-taking
11. Do, download and save the launcher on your system, at least 2 hours in advance of
your Exam time.
12. Do, ensure all other Applications, folders and files are closed, before launching the
Launcher.
13. Do, maintain decorum as you would, while appearing for any exam from a physical
test center
14. Chat with our helpdesk agents using Live Chat available on the exam login page in
case of any difficulty faced
7. Do not have any paper, device, equipment with you that has NOT been explicitly
approved by Examination body
During Exam
Things ‘To Do’
1. Do, Accept the “Terms and Conditions” displayed on your Console
2. Do read and understand the Exam Instructions, Subject Specific Instructions
3. Do, focus on the activity to be performed on the screen to solve the question being
displayed
4. Do, Keep track of exam timer
5. Do, look for any on screen messages and respond immediately as per the message
received
Post Exam
Things ‘To Do’
1. Do a manual “SUBMIT” of responses to questions by pressing ‘Submit’ button once
you have completed your paper
2. Do click on “Exit assessment” button on the console, to ensure successful submission
of the assessment and to close the browser.
3. Do “Right Shift+Esc” to Exit the Browser, if it takes more than 5 min. for the system to
close the browser on its own.
4. Do wait for the browser to close
5. Do Restart your computer to reverse all temporary system changes made for the
exam
In addition to the above troubleshooting steps, there might be other issues where the
camera is not getting detected or not functioning correctly. Please refer to the below
guidelines on different errors and the steps to resolve them.
a) No camera installed on your device. If you are sure that you have camera
installed on your device, request you to double check and install the camera.
Camera details appearing in the camera dropdown. Live video streaming is not
coming.
Your browser is not able to connect to the selected camera. We have observed that some
antivirus software installed on your device, blocks browsers to connect to camera. We
recommend that you grant permission in antivirus software for browsers to connect to
camera. Once this is done, you will be able to complete your registration process. This is
very important step to ensure that your antivirus is not preventing camera access during
exam.
Please do not panic, we are sure you will be able to grant permission to the camera in your
antivirus software, complete registration process and proceed for your examination.
We have observed that, some browsers may not be able to access High Definition camera.
If your browser is not able to connect to your camera, you can complete the registration
process through your mobile device. To do this, please do the following:
1. Access the login page by pasting the exam link in your mobile device browser.
2. Login and follow the steps to complete your registration process.
3. Once you finish registration on your mobile device, you can re-login on your
desktop/laptop and proceed with the next steps.
Camera details appearing. Live video streaming is not visible for a while.
Keep the mouse on black patch (video position) and right click then select the show
controls. System will show the play button on video. Click on that play button. Now you
should be able to see the live stream.
Follow the steps below for the version of Windows on your computer.
Windows 7 and 10
The easiest way to check if your user account has admin rights on the computer is by
accessing the User Accounts in Windows.
The other way to check for administrator rights is through settings (applicable for Windows
10)
1. Open Settings using Win + I key, and then go to Accounts > Your info.
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2. Now you can see your current signed-in user account. If you are using an administrator
account, you can see an "Administrator" word under your user name.
In the default GUI, open the System Settings and go to the “User Accounts” tool. This shows
your “Account Type”: “Standard” or “Administrator”
On the command line, run the command id or groups and see whether you are in the sudo
group. On Ubuntu, normally, administrators are in the sudo group
Depending on the version of Windows on your computer, the steps to assign admin rights to
your login can differ.
Follow the steps below for the version of Windows on your computer.
Windows 7
1. Click "Start | Control Panel | User Accounts and Family Safety | User Accounts."
2. Click "Manage another Account" and then click "Create a New Account." Create
a username for the account and select "Administrator.
3. Click "Create Account." Choose the new account from the list of users and then
click "Create a Password."
4. Enter a new password for the administrator and create a password hint. Click
"Create Password" to finish setting up the administrator account.
Windows 10
1. Open Settings.
2. Click on Accounts.
4. Under the "Your family" or "Other users" section, select the user account.
Once you complete the steps, restart your computer to start using the account with the new
privilege level.
Ubuntu / Linux
sudo –i OR sudo -s
4. After successful login, the $ prompt would change to # to indicate that you
logged in as root user on Ubuntu
1. Open the Terminal application. Use the whoami command to verify user
identity:
$ whoami
$ sudo -i
3. Next type your password and your shell prompt should change from $ to #:
4. To exit from sudo session of root user, type any one of the following exit
command or logout command:
# logout
OR
# exit
This section covers how to install windows 10 OS alongside Mac OS system. It also covers the
windows OS removal procedure in case candidate don’t want to use windows OS after
assessment.
Prerequisite
1. Windows ISO
Installation Procedure
In every Mac OS there is inbuilt application available for installing any third party OS. The
name of this application is boot camp assistant. Though there can be other twisted method
for installation but installation though boot camp assistant is recommended from Mac.
Step 1:
Open boot camp assistant either through siri or through Finder app. The screen will
look like this. It may vary little bit based on version. Click on continue.
Step 2:
After continuing you will get the below screen. You can select just first and third
option as seen in the screenshot and continue the second option can be kept
unchecked as there is no need to download windows support software since it
takes more time and space which is limited in pen drive. You can upgrade later
on, once the installation is complete.
Step 3:
During all the process you have to make sure pen drive is connected. After you
click on continue in the second step, it will ask you to choose the ISO file location.
Then you can click on continue.
Step 4:
It will ask the user to select the storage details for windows. NO need to change the
default setting. By default, it will take the 40GB space to install windows OS. Let it be
like this and install.
Once you click on install system will ask few details like username, language setting and
all which we get during normal Windows installation. Once the installation is complete
it will by default boot to windows system. To get the boot option to be in windows or
Mac you can press option key on Mac and hold it till you got the option to select the
OS to boot in.
Uninstall Procedure
The uninstalling procedure is very much similar and easy to perform. First you need to boot to
Mac OS. You can do it by pressing and holding option key, it will give you option in which
OS to boot. The next step by step procedure is as follows.
Step 1:
Open Boot Camp assistant and click Continue
Step 2:
After clicking on continue, it will ask you to remove the windows OS. You need
to check that option as shown below.
Step 3:
Once you press continue in step 2, it will give the below popup to remove the
Windows OS by clicking on restore button.
Good Luck!
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