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Communication Processes

Communication is a systematic process where individuals interact and interpret meanings through symbols. It involves an active exchange of ideas, thoughts, and emotions between a sender and receiver using verbal and/or nonverbal symbols with the goal of understanding. The communication process has key elements - a sender and receiver exchanging a message through a channel which may include feedback and be impacted by noise. Communication is contextual, occurring within a specific physical, social, or psychological setting. Effective communication principles include being clear, concise, correct, and courteous in both oral and written forms.

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Hannah Isabel Ancheta
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142 views

Communication Processes

Communication is a systematic process where individuals interact and interpret meanings through symbols. It involves an active exchange of ideas, thoughts, and emotions between a sender and receiver using verbal and/or nonverbal symbols with the goal of understanding. The communication process has key elements - a sender and receiver exchanging a message through a channel which may include feedback and be impacted by noise. Communication is contextual, occurring within a specific physical, social, or psychological setting. Effective communication principles include being clear, concise, correct, and courteous in both oral and written forms.

Uploaded by

Hannah Isabel Ancheta
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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The Nature of

Communication
What is Communication?
Communication is a systematic process in
which individuals interact with and through
symbols to create and interpret meanings (Wood,
1997).
Communication…
 is an active process
 Systematic
 Involves symbols
 Involves meanings (i.e., the heart of
communication)
What is Communication?

 the process of exchanging ideas, thoughts, feelings,


and emotions from one person to another with the
use of symbols which may be verbal and/or
nonverbal and aims for understanding.
Why communicate

 To understand ourselves as social beings

 To understand ourselves as persons

 To gain professional competence

 To preserve cultural values


Elements of
Communication
 Sender-receiver
 Message
 Channel
 Feedback
 Noise
 Context
Elements of
Communication
 Sender-receiver (i.e., the participants – both the
initiator and recipient of the message)

 Message – the physical representations of ideas,


thoughts, feelings, and emotions)
Elements of
Communication
 Channel – involves the use of VERBAL and
NONVERBAL symbols and the means (i.e., vocal
and/or nonvocal) through which we transmit the
message (this includes light and/or sounds)

 Feedback – the behavioral response of the sender-


receiver to each other
Elements of
Communication
 Noise – an interference in communication and
may be categorized into:
 Internal noise is confined within the
psychological and sociological nature of
individuals)
 External noise comes from the physical
environment and keeps the message from
being fully understood.
Catalyst
(i.e., anything that enhances communication)
is the opposite of noise.
Elements of
Communication
 Context is the surrounding environment that helps
shape the interaction between or among
individuals. This includes
 the physical setting
 the relationship between or among participants
 the topic of the interaction
 the time of the day when communication takes place,
etc.
Communication may adapt according to the following:
a) Physical context
b) Social context
c) Psychological context
The Communication
Process
The process of communication involves these stages:
 Encoding
 Transmission
 Reception
 Decoding
 Responding
Stages in the
Communication Process

Reception

Encoding Decoding

Transmission Responding

from http://c.asstatic.com/images/1832402_635053116086847500-1.jpg
communication is

Communication is a dynamic interactive event.


Characteristics of
Communication
 Linear Model. The earliest and the most influential
model of communication. (Source:
https://www.youtube.com/watch?v=kSq5lwlqDU
k)
 Interactive Model. A two-way process, it recognizes
the presence of feedback. ( Source:
https://www.youtube.com/watch?v=MI5tieIioLc
 Transactional Model. Communication is essentially
not a solo endeavor. ( Source:
https://www.youtube.com/watch?v=yxyuPO45IZ
U
Principles of
Communication
 Culture shapes communication; Communication
shapes culture.

 Communication is purposive.

 Communication is relational. (Verderber, Verderber


and Sellnow, 2010).

 Communication is ethical.

 Communication is adaptive.
Principles of Effective Oral
Communication
 Be clear with your purpose.

 Be complete with the message you deliver.

 Be concise.

 Be natural with your delivery.

 Be specific and timely with your feedback.


Principles of Effective
Written Communication
 Be clear.

 Be concise.

 Be concrete.

 Be correct.

 Be coherent.

 Be complete.

 Be courteous.
Ethics of Communication

 Ethics of communication emphasizes that morals


influence the behavior of an individual, group, or
organization thereby affecting their communication.

Ethical communication:

 Establishes an effective value system that will pave


the way for the development of your integrity as a
person.

 Provides complete and accurate information.


Ethics…

 Discloses vital information adequately and


appropriately. Never conceal information that are
necessary for purposes of transparency.
References

Madrunio, M. & Martin, I. ( 2018). Purposive


communication: Using English in Multilingual
contexts. Quezon City: C & E Publishing, Inc.

Pilapil, E. et al. (2018). Purposive communication.


Philippines. Mutya Publishing House, Inc.

 Podhaizer, M. (2003). Painless speaking. New York:


NY. Barron’s Educational Series.

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