BOEING 737

AIRCRAFT MAINTENANCE MANUAL SUPPLEMENT

SUBJECT PAGE DATE SUBJECT PAGE DATE

EFFECTIVE PAGES 23-26-00

SEE LAST PAGE OF LIST 801 JAN 12/2013
FOR NUMBER OF PAGES 802 JAN 12/2013
JAN 12/2013 803 JAN 12/2013
804 JAN 12/2013
REVISION LOG 805 JAN 12/2013
001 JAN 12/2013 806 JAN 12/2013
807 JAN 12/2013
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R = REVISED, A = ADDED OR D = DELETED

EFFECTIVITY EFFECTIVE PAGES

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EFFECTIVITY EFFECTIVE PAGES

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LOG OF REVISIONS

REVISION AUTHOR DATE PAGES DESCRIPTION APPD

IR SOA 01-12-13 All Initial Release for COPA. SD

Revised STC AMM Supplement 23-27-00 to
incorporate the following and change ATA code to 23-
26-00 as 23-27-00 conflicted with ACARS.
Revised effective pages, revision log and contents
pages.
Updated Figure 1 on 23-26-00/002
Revised satLINK description on 23-26-00/001-004 and
added satLINK operation on 23-26-00/005-008.
Revised Maintenance Practices on 23-26-00/201-209
and added Maintenance Practice for Modifying the
BELL Chime Period Value using the MDCU on 23-26-
00/210
Revised satLINK adjustment test on 23-26-00/501-508
and added satLINK adjustment tests on 23-26-00/508-
512.
Added Fault Isolation manual on 23-26-00/801-814.
Revised satLINK removal and installation on 23-26-
01/401 & 402 and added page 23-26-01/403.
Revised satLINK antenna removal and installation on
23-26-02/401-603.
Revised satLINK wireless handset removal and
installation on 23-26-04/401 and added pages 23-26-
04/402-405.
Revised HF/SAT relay removal and installation on 23-
26-05/401 and added pages 23-26-05/402-403.
Added removal and installation procedures for
SATCOM call light, WLAN antenna, Iridium signal
filters, Wi-Fi ON/OFF switch and avPM

EFFECTIVITY
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TABLE OF CONTENTS
Chapter
Section
Subject Subject Page Effectivity

satLINK – DESCRIPTION & OPERATION 23-26-00

General 001
Component Details 001
satLINK Unit 001
satLINK Antenna 003
Iridium Signal Filters 003
Wi-Fi WLAN Antenna 003
HF/satLINK Audio Relay 003
satLINK Call Light 004
VoIP Wi-Fi Wireless Handset 004
Wi-Fi ON/OFF Switch 004
Avionica Personality Module (avPM) 005
Operation 005
Functional Description 005
Control 006

satLINK – MAINTENANCE PRACTICES

General 201
TCP/IP Networking Configuration 202
Wi-Fi Wireless Networking Configuration 202
Installation 203
Operation 203
Connect to the satLINK Unit 204
Creating a Phonebook File (.spb) 204
Importing a Phonebook File (.spb) 205
Loading a Phonebook File (.spb) 205
Disable Power Up PIN1 Code 206
Default Volume Control 206
Load satLINK Configuration (.acf) 207
Load satLINK LRU Firmware (.afw) 207
Save satLINK Configuration (.acf) 208
Disable Password 208
System Logging Control 209
System Log Retrieval 209
Modifying the BELL Chime Period Value using the MDCU 210

satLINK – ADJUSTMENT & TEST 23-26-00

General 501
System Test 501

satLINK – FAULT ISOLATION MANUAL 23-26-00

Fault Isolation 801

EFFECTIVITY
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TABLE OF CONTENTS (cont’d)

Subject Chapter Page Effectivity
Section
Subject

satLINK – REMOVAL & INSTALLATION 23-26-01

Removal/Installation 401

satLINK Antenna – REMOVAL & INSTALLATION 23-26-02

Removal/Installation 401
Inspection/Check 601

Wireless Handset & Dock – REMOVAL & INSTALLATION 23-26-04

Removal/Installation 401

HF/SAT Relay – REMOVAL & INSTALLATION 23-26-05

Removal/Installation 401

SATCOM Call Light – REMOVAL & INSTALLATION 23-26-06

Removal/Installation 401

satLINK WLAN Antenna – REMOVAL & INSTALLATION 23-26-07

Removal/Installation 401

Iridium Signal Filters – REMOVAL & INSTALLATION 23-26-08

Removal/Installation 401

Wi-Fi ON/OFF Switch – REMOVAL & INSTALLATION 23-26-11

Removal/Installation 401

avPM – REMOVAL & INSTALLATION 23-26-12

Removal/Installation 401

EFFECTIVITY
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satLINK - DESCRIPTION AND OPERATION

1. General
A. The satLINK system is described as an airborne, network enabled, communications gateway. The
satLINK provides both voice and data transfer options. It enables telephone communication when the
aircraft is on the ground and in the air via the IRIDIUM Satellite network. All system components have
been DO-160E tested and have been deemed acceptable for airborne use.
B. The satLINK Unit consists of an Iridium supplied Communication Module mounted on top of the
Avionica LRU. The Avionica LRU contains numerous discretes, 429 I/O busses and Ethernet ports.
The satLINK system components are a Receiver/Transmitter, HF /satLINK relay, SATCOM CALL
light, a Wi-Fi Toggle Switch, a Wi-Fi Wireless Handset, a Dual Element Iridium Antenna and Iridium
Signal Filters. The Receiver/Transmitter is installed in the cabin compartment overhead, the Wi-Fi
Wireless Handset is installed in the G2 Galley, the Dual Element Iridium Antenna is installed on the
upper crown of the aircraft and the Iridium Signal Filters is installed adjacent to the satLINK LRU in the
cabin compartment overhead STA 490.
C. The satLINK LRU is interfaced with the Communication Management Unit (CMU), and dual Multi
Control Display Units (MCDU’s). The audio, microphone and PTT functions of the satLINK system are
interfaced with the Captain’s, First Officer’s and/or the Observer’s Audio Selector panels (ASPs) of the
Flight Interphone System.
D. The satLINK system utilizes 28VDC power from the Left DC Bus. The satLINK Circuit Breaker
is located on the P18-2 Load Control Center Panel.
E. The satLINK system utilizes the Iridium network which operates in the L-Band frequency range.

2. Component Details
A. satLINK Transceiver
(1) The satLINK transceiver is located left side overhead cabin at approximately, fuselage station
490. The transceiver unit weight is approximately 5 pounds.
(2) The satLINK Unit contains the necessary controlling circuitry to interface all system
components. It is ARINC 741 compliant. The unit also provides Worldwide Voice and Data
Communications. A system architecture diagram is shown in figure 1, below.
(3) The satLINK provides wired network clients with narrow band satellite data communications,
satellite voice communications, aircraft data, and GPS data in flight (not to be used for
navigation). Satellite voice and data communication is provided via two Iridium satellite modems
with their serial ports virtualized via TCP ports.
(4) The satLINK transceiver is equipped with three 10/100 Mbit switched Ethernet ports, 6 ARINC
429 Receivers and 4 ARINC 429 transmitters, and 10 inputs and 10 outputs ARINC discretes.
Not all ports and discretes are used in this installation. The system’s software configuration is
provided preloaded, however is configurable using the satLINK Configurator software utility
P/N 700-0311.
(5) The satLINK Unit is also equipped with Wi-Fi Wireless Network Card that provides IEEE 802.11
communications between a Wi-Fi Wireless Handset and the satLINK Unit.

EFFECTIVITY
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Figure 1
satLINK System Block Diagram
NOTE: System Architecture may differ from illustrated above.

(6) The satLINK ports configuration are as follows:

(a) ARINC 429 port 1 TX/RX – ACARS CMU provisions for EICAS
(b) ARINC 429 port 4 RX – MCDU 1 / IDU
(c) ARINC 429 port 4 TX – MCDU 1 and MCDU 2
(d) ARINC 429 port 5 RX – MCDU 2
(e) Ethernet port 1 – Reserved (Not Wired)
(f) Ethernet port 2 – Reserved (Not Wired)
(g) Ethernet port 3 – Reserved (Not Wired)
(h) USB – Wired to avPM
(i) DPL – Wired to avPM

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(7) The satLINK terminated discrete are as follows:

(a) Discrete input – PTT Provisioned
(b) Discrete input – Door Status
(c) Discrete input – Air/Ground Relay
(d) Discrete Input – Chime Inhibit
(e) Discrete Input – Wi-Fi Inhibit
(f) Discrete Output – Chime
(g) Discrete Output – satLINK Light
B. satLINK Antenna
(1) The satLINK antenna is located overhead cabin at fuselage station 490. The antenna weight is
approximately 1 pound.
(2) The satLINK antenna is a low profile dual-element molded radome L-Band antenna that
provides coverage from 1610 to 1626.5 MHz for voice operations and 1530 to 1660.5 MHz for
low gain data applications.
C. Iridium signal filters
(1) The Iridium filters are located on the satLINK LRU bracket at fuselage station 490.
(2) The filters are highly selective cavity notch filters.
D. Wi-Fi WLAN Antenna
(1) The Wi-Fi WLAN Antenna is located overhead at fuselage station 490.
(2) This antenna is an Omni-directional 2.4GHz Wi-Fi Wireless LAN antenna. The approximate
weight less than 0.25 lbs.
E. HF/satLINK Audio Relay
(1) The HF/satLINK Audio Relay is located on the left side towards to the back of the E4-1 Shelf in
the E&E bay. The relay is approximately 0.2 pounds.
(2) The relay is 6 PDT, 10Amp and hermetically sealed.
(3) The dedicated HF/SAT select switch output discrete is used to control the Audio HF/satLINK
relay that switches the audio source of the control panel’s HF input between HF audio and
SATCOM audio when a SATCOM voice call is activated. The HF audio input to the relay is in
the normally closed or “relaxed” state. When a SATCOM voice call is activated by either
answering a ground initiated call or by initiating an outgoing call via the cockpit’s MCDU, the
output discrete will activate or “energize” the relay thereby connecting the SATCOM audio to the
HF audio input of the audio control panel. Termination of the SATCOM call will deactivate the
output discrete thereby returning the relay to the “relaxed” position and connecting HF audio
back to the audio control panel.

EFFECTIVITY
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F. SATCOM CALL light

(1) The SATCOM CALL light is located on the P8 Aft Electronic panel.
(2) The satLINK Call Light is connected to the satLINK Unit and will turn off and on at a variable
rate. It provides crew members with an indication that a satLINK call is coming in and that an
active satLINK call is in progress.
G. VoIP Wireless Handset
(1) The Handset with accompanying docking station weighs approximately 0.75 lbs and is installed
in the G2 Galley Compartment.
(2) The wireless handset provides VOIP functionality supporting the SIP protocol standard. The
handset shall establish a point-to-point SIP session with the Avionica satLINK Unit. It provides
crew members with wireless voice communication. The handset is powered by a 1 cell Li-Ion
Battery (ELC of 0.405 gram) which is charged by the docking station. The battery is not line-
replaceable.
J. Wi-Fi ON/OFF Switch
(1) The Wi-Fi switch is located on the P8 Aft Electronic panel.
(2) The Wi-Fi switch is connected to the satLINK Unit and gives crew members the ability to turn on
or off the Wi-Fi functionality of the satLINK Unit.
(3) The dedicated Wi-Fi Inhibit input discrete is used to turn the Wi-Fi Transceiver portion of the
satLINK Unit ON/OFF. Wi-Fi is turned ‘OFF’ when a ground is detected at the Wi-Fi inhibit
discrete; this coincides with the toggling of the Wi-Fi switch to the ‘OFF’ position. The Wi-Fi
switch is normally in the ‘ON’ position.
K. Avionica Personality Module (avPM)
(1) The avPM is located on the satLINK LRU bracket at fuselage station 490.
(2) The avPM contains a non-volatile memory that is used to configure the satLINK unit and allows
for the retention of aircraft specific configuration information even after the replacement of the
satLINK LRU. It also provides a location for SIM cards outside of the LRU, avoiding SIM card
swapping at LRU replacement.

EFFECTIVITY
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3. OPERATION
A. FUNCTIONAL DESCRIPTION
(1) The satLINK communication service allows aviation users to send and receive voice, messaging
and data regardless of their positions on or above the earth: air-to-land,
land-to-air and air-to-air.
(2) The satLINK is also provisioned for interfacing with the following:
(a) ACARS Management Unit – The ACARS management unit is the Aeronautical
Telecommunications Network router and provides the interface between the aircraft and
network ground stations. The satLINK Unit, interfaced with the ACARS system, provides
an uplink and downlink path to communicate with the network ground stations.
(b) MCDU Units – The Multi Control Display Units (MCDUs) provide the visual interface to the
typical SATCOM dialing functions as well as enable ACARS data-2 messaging to and
from the Iridium satellite network and the aircraft CMU.

EFFECTIVITY
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B. CONTROL
(1) MCDU
(a) Placing a call
(i) On the Audio Selector Panel select SAT.
(ii) At the MCDU select the MENU Key.
(iii) Push the line select key (LSK) <SAT.
(iv) Using the MCDU “scratch pad” enter the desired telephone number as follows;
AA CC XXX NUMBER*. Depress (LSK) <MAKE CALL once to relocate the previously
entered number below the <MAKE CALL legend.
OR
A pre-programmed number may be entered by selecting DIRECTORY> and then
selecting a number from the list displayed. The selected number will be transferred to
the line below <MAKE CALL.
* AA CC XXX NUMBER Dialing Instructions are as follows:
AA Access Code (+)
CC Country Code (eg. 1 for USA & Canada, 49 for Germany,
86 for China, 8816 and 8817 for Iridium Network Codes, etc).
XXX Area Code (eg. 305 for Florida, 786, etc.)
NUMBER Local Telephone Number (7 to 10 digits)
Example:
When dialing FROM the Iridium system, dial ‘+’, the CC ‘1’, the Area Code ‘305’
and the Number ‘544 1100, example +1 305 544 1100 for US or +44 1296 999999
for UK. Also when dialing TO the Iridium system from another Iridium system, dial
‘+’ and the Iridium 12 digit number, +8816XXXXXXXX.
(v) Depress (LSK) <MAKE CALL again to initiate the call.
(b) Ending a call
(i) Terminate call by depressing (LSK) <END CALL.
NOTE: System status returns to SAT READY.
(c) Cancelation of an incoming call using the MCDU
(i) To minimize disturbance, a flight crew member can silence (cancel) an incoming call
instantly by selecting “MENU”, then “<SAT”, then “<REJECT” on the MDCU.
(d) Receiving an outside call
NOTE: A chime through the SELCAL system will annunciate incoming call.
(i) BELL Chime – Single Stroke
NOTE: If chime inhibit is enabled, the chime is automatically silenced when the flaps
are moved out of the UP position.
(ii) SATCOM CALL Light – Illuminates

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(iii) On the Audio Selector Panel select SAT.

(iv) At the MCDU select the MENU Key.
(v) Push the line select key (LSK), <SAT
(vi) Depress (LSK) <ANSWER again to accept the call.
(vii) SATCOM CALL Light – Remains ON until call is completed
(e) Receiving a call from Wireless Handset (If Installed)
NOTE: A call initiated by a Wireless Handset to the Flight Deck will not annunciate.
(i) On the Audio Selector Panel select SAT.
(2) Wireless Handset
(a) Placing a call
NOTE: A Wireless Handset call in progress will display HANDSET IN USE on the
SATCOM MCDU page (if enabled).
(i) Secure the onboard Wireless Handset and dial desired number and
press green CALL key to establish connection.
Dialing Options:
Phonebook Dial: Press Right arrow key. Use Up/Down keys to choose entry.
Speed Dial: Press associated key on keypad for 2 seconds.
Direct Dial: Dial AA CC XXX NUMBER

Flight Deck: Dial 2000

WL Handset 1: Dial 2001
WL Handset 2: Dial 2002 (If Installed)
Join Flight Deck
Conference Call: Dial 777
* AA CC XXX NUMBER Dialing Instructions are as follows:
AA Access Code (+)
CC Country Code (eg. 1 for USA & Canada, 49 for Germany,
86 for China, 8816 and 8817 for Iridium Network Codes, etc).
XXX Area Code (eg. 305 for Florida, 786, etc.)
NUMBER Local Telephone Number (7 to 10 digits)
Example:
When dialing FROM the Iridium system, dial ‘+’, the CC ‘1’, the Area Code ‘305’
and the Number ‘544 1100, example +1 305 544 1100 for US or +44 1296
999999 for UK. Also when dialing TO the Iridium system from another Iridium
system, dial ‘+’ and the Iridium 12 digit number, +8816XXXXXXXX.
(i) Adjust volume with keys on the phone’s side if necessary.
(a) Conference Calling

EFFECTIVITY
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(i) For Flight Deck to join existing call between Wireless Handset and Ground:
On the Audio Selector Panel in the Flight Deck select SAT.
(ii) For Wireless Handset to join existing call between Flight Deck and Ground:
On the Wireless Handset dial 777 and press green CALL key.
(b) Ending a call
(i) To end call, press the red END key.
(ii) Return phone to dock to recharge.

EFFECTIVITY
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MAINTENANCE MANUAL SUPPLEMENT

satLINK – MAINTENANCE PRACTICES

1. General
NOTE: The terms MDCU and IDU are considered interchangeable throughout the body of these
procedures.
A. This procedure has these tasks for the installation and operation of the Avionica’s satLINK
configurator software utility P/N 700-0311:
(1) Configuration of client computer’s TCP/IP network settings to enable communication with the
satLINK unit.
(2) Applicable ONLY to wireless connections to the satLINK Unit. Configuration of the client
computer’s wireless settings in addition to the TCP/IP network configurations.
NOTE: This procedure is not applicable when using a wired Ethernet connection.
(3) Installation of the satLINK configurator software utility.
(4) Operation of the satLINK configurator software utility.

B. It allows for the configuration of following satLINK LRU features using the Avionica’s satLINK
configurator software utility P/N 700-0311:
NOTE: Per customer specific requirements, the satLINK unit configuration settings may deviate
from the typical factory default settings.
(1) Connect to satLINK unit.
(2) Create a Phonebook File (.spb)
(3) Importing a Phonebook File (.spb)
(4) Load a Phonebook File (.spb)
(5) Disable Power up PIN1 Code.
(6) Adjustment of SATCOM voice audio volume.
(7) Load custom configuration file (.acf)
(8) Load Firmware.
(9) Save satLINK LRU options configuration.
(10) Disable Password.
(11) System Logging Control.
(12) System Log Retrieval.

C. Modification of the CHIME period values using the aircrafts MCDU.

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2. TCP/IP Networking Configuration

A. General
(1) This task provides the necessary instructions to configure the client’s computer network settings
and enable communication with the satLINK unit.
B. Standard Tools and Equipment
(1) Client’s computer and/or portable maintenance aid.
(2) Optional wired Ethernet cable.
(3) Avionica’s satLINK configurator software P/N 700-0311.
C. References
(1) Avionica’s satLINK Configurator Software User’s Guide document number 900-0311,
Rev. AJ, Dated October 10, 2012 or later approved revision.
D. Procedure
(1) Reference all instructions provided in Avionica’s satLINK Configurator Software User’s Guide
document number 900-0311, Rev. AJ, Dated October 10, 2012 or later approved revision.

3. Wireless Networking Configuration

A. General
(1) Applicable ONLY to wireless connections. This task provides the necessary instructions to
configure the client’s wireless networking settings in addition to the TCP/IP network
configurations.
NOTE: This procedure is not applicable when using a wired Ethernet connection.
B. Standard Tools and Equipment
(1) Client’s computer with wireless capability.
(2) Avionica’s satLINK configurator software P/N 700-0311.
C. References
(1) Avionica’s satLINK Configurator Software User’s Guide document number 900-0311, Rev. AJ,
Dated October 10, 2012 or later approved revision.
D. Procedure
(1) Reference all instructions provided in Avionica’s satLINK Configurator Software User’s Guide
document number 900-0311, Rev. AJ, Dated October 10, 2012 or later approved revision.

EFFECTIVITY
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4. Installation
A. General
(1) This task provides the instructions to install the satLINK Configurator Software Utility.
B. Standard Tools and Equipment
(1) Client’s computer and/or portable maintenance aid.
(2) Optional wired Ethernet cable.
(3) Avionica’s satLINK configurator software P/N 700-0311.
C. References
(1) Avionica’s satLINK Configurator Software User’s Guide document number 900-0311, Rev. AJ,
Dated October 10, 2012 or later approved revision.
D. Procedure
(1) Reference all instructions provided in Avionica’s satLINK Configurator Software User’s Guide
document number 900-0311, Rev. AJ, Dated October 10, 2012 or later approved revision.

5. Operation
A. General
(1) This task provides the instructions for the operation of the satLINK Configurator Software Utility.
B. Standard Tools and Equipment
(1) Client’s computer and/or portable maintenance aid.
(2) Optional wired Ethernet cable.
(3) Avionica’s satLINK configurator software P/N 700-0311.
C. References
(1) Avionica’s satLINK Configurator Software User’s Guide document number 900-0311, Rev. AJ,
Dated October 10, 2012 or later approved revision.
D. Procedure
(1) Reference all instructions provided in Avionica’s satLINK Configurator Software User’s Guide
document number 900-0311, Rev. AJ, Dated October 10, 2012 or later approved revision.

EFFECTIVITY
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6. Connect to the satLINK unit

A. General
(1) This task provides the instructions for the operation of the satLINK Configurator Software Utility.
B. Standard Tools and Equipment
(1) Client’s computer and/or portable maintenance aid.
(2) Optional wired Ethernet cable.
(3) Avionica’s satLINK configurator software P/N 700-0311.
C. References
(1) Avionica’s satLINK Configurator Software User’s Guide document number 900-0311, Rev. AJ,
Dated October 10, 2012 or later approved revision.
D. Procedure
(1) Reference all instructions provided in Avionica’s satLINK Configurator Software User’s Guide
document number 900-0311, Rev. AJ, Dated October 10, 2012 or later approved revision.

7. Creating a Phonebook File (.spb)

A. General
(1) This task provides the instructions to create a new phonebook file using Windows Notepad.
(2) Phonebook entries are simple comma separated text saved as a “*.spb” file for use with the
satLINK unit.
B. Standard Tools and Equipment
(1) Client’s computer and/or portable maintenance aid.
(2) Optional wired Ethernet cable.
(3) Avionica’s satLINK configurator software P/N 700-0311.
(4) Windows Notepad.
C. References
(1) Avionica’s satLINK Configurator Software User’s Guide document number 900-0311, Rev. AJ,
Dated October 10, 2012 or later approved revision.
D. Procedure
(1) Reference all instructions provided in Avionica’s satLINK Configurator Software User’s Guide
document number 900-0311, Rev. AJ, Dated October 10, 2012 or later approved revision.

EFFECTIVITY
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8. Importing a Phonebook File (.spb)

A. General
(1) This task provides the instructions to import a Phonebook file once a .spb phonebook file has
been provided or created.
B. Standard Tools and Equipment
(1) Client’s computer and/or portable maintenance aid.
(2) Avionica’s satLINK Configurator software P/N 700-0311.
C. References
(1) Avionica’s satLINK Configurator Software User’s Guide document number 900-0311, Rev. AJ,
Dated October 10, 2012 or later approved revision.
D. Procedure
(1) Reference all instructions provided in Avionica’s satLINK Configurator Software User’s Guide
document number 900-0311, Rev. AJ, Dated October 10, 2012 or later approved revision.

9. Loading a Phonebook File (.spb)

A. General
(1) This task provides the instructions to load a Phonebook file once connection to the satLINK unit
has been established and the Phonebook “*.spb” file has been made.
B. Standard Tools and Equipment
(1) Client’s computer and/or portable maintenance aid.
(2) Optional wired Ethernet cable.
(3) Avionica’s satLINK configurator software P/N 700-0311.
C. References
(1) Avionica’s satLINK Configurator Software User’s Guide document number 900-0311, Rev. AJ,
Dated October 10, 2012 or later approved revision.
D. Procedure
(1) Reference all instructions provided in Avionica’s satLINK Configurator Software User’s Guide
document number 900-0311, Rev. AJ, Dated October 10, 2012 or later approved revision.

EFFECTIVITY
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10. Disable Power up PIN1 Code

A. General
(1) This task provides the instructions to disable the PIN1 code entry upon satLINK power-up.
(2) For security reasons, this feature is used to protect against unwanted use of the satellite phone
features.
(3) The PIN1 Code feature is enabled by default.
B. Standard Tools and Equipment
(1) Client’s computer and/or portable maintenance aid.
(2) Optional wired Ethernet cable.
(3) Avionica’s satLINK configurator software P/N 700-0311.
C. References
(1) Avionica’s satLINK Configurator Software User’s Guide document number 900-0311, Rev. AJ,
Dated October 10, 2012 or later approved revision.
D. Procedure
(1) Reference all instructions provided in Avionica’s satLINK Configurator Software User’s Guide
document number 900-0311, Rev. AJ, Dated October 10, 2012 or later approved revision.

11. Default Volume Control

A. General
(1) This task provides the instructions to adjust the Volume Level of the SATCOM voice audio.
(2) The satLINK unit is set to mid-volume by default.
B. Standard Tools and Equipment
(1) Client’s computer and/or portable maintenance aid.
(2) Optional wired Ethernet cable.
(3) Avionica’s satLINK configurator software P/N 700-0311.
C. References
(1) Avionica’s satLINK Configurator Software User’s Guide document number 900-0311, Rev. AJ,
Dated October 10, 2012 or later approved revision.
D. Procedure
(1) Reference all instructions provided in Avionica’s satLINK Configurator Software User’s Guide
document number 900-0311, Rev. AJ, Dated October 10, 2012 or later approved revision.

EFFECTIVITY
23-26-00
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12. Load satLINK Configuration (.acf)

A. General
(1) This task provides the instructions to load the satLINK configuration to file “*.acf”.
B. Standard Tools and Equipment
(1) Client’s computer and/or portable maintenance aid.
(2) Optional wired Ethernet cable.
(3) Avionica’s satLINK Configurator Software P/N 700-0311.
C. References
(1) Avionica’s satLINK Configurator Software User’s Guide document number 900-0311, Rev. AJ,
Dated October 10, 2012 or later approved revision.
D. Procedure
(1) Reference all instructions provided in Avionica’s satLINK Configurator Software User’s Guide
document number 900-0311, Rev. AJ, Dated October 10, 2012 or later approved revision.

13. Load satLINK LRU Firmware (.afw)

A. General
(1) This task provides the instructions to load satLINK LRU Firmware.
(2) Firmware is the satLINK LRU software.
(3) Firmware files (.afw) are identified with P/N 700-0520-01(XX) and can be obtained from
Avionica.
B. Standard Tools and Equipment
(1) Client’s computer and/or portable maintenance aid.
(2) Optional wired Ethernet cable.
(3) Avionica’s satLINK configurator software P/N 700-0311.
C. References
(1) Avionica’s satLINK Configurator Software User’s Guide document number 900-0311, Rev. AJ,
Dated October 10, 2012 or later approved revision.
D. Procedure
(1) Reference all instructions provided in Avionica’s satLINK Configurator Software User’s Guide
document number 900-0311, Rev. AJ, Dated October 10, 2012 or later approved revision.

EFFECTIVITY
23-26-00
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(123120-AMM)
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14. Save satLINK Configuration (.acf)

A. General
(1) This task provides the instructions to save the satLINK configuration to file “*.acf”.
B. Standard Tools and Equipment
(1) Client’s computer and/or portable maintenance aid.
(2) Optional wired Ethernet cable.
(3) Avionica’s satLINK Configurator Software P/N 700-0311.
C. References
(1) Avionica’s satLINK Configurator Software User’s Guide document number 900-0311, Rev. AJ,
Dated October 10, 2012 or later approved revision.
D. Procedure
(1) Reference all instructions provided in Avionica’s satLINK Configurator Software User’s Guide
document number 900-0311, Rev. AJ, Dated October 10, 2012 or later approved revision.

15. Disable Password

A. General
(1) This task provides the instructions to disable the satLINK HTTP interface password and grant
READ/WRITE access to all users.
(2) Password is disabled in typical default settings.
B. Standard Tools and Equipment
(1) Client’s computer and/or portable maintenance aid.
(2) Optional wired Ethernet cable.
(3) Avionica’s satLINK configurator software P/N 700-0311.
C. References
(1) Avionica’s satLINK Configurator Software User’s Guide document number 900-0311, Rev. AJ,
Dated October 10, 2012 or later approved revision.
D. Procedure
(1) Reference all instructions provided in Avionica’s satLINK Configurator Software User’s Guide
document number 900-0311, Rev. AJ, Dated October 10, 2012 or later approved revision.

EFFECTIVITY
23-26-00
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16. System Logging Control

A. General
(1) This task provides details to enable and/or disable the LRU system logging feature.
(2) System Logging feature is disabled by default.
(3) When enabled, system logs are created and stored in volatile memory in the satLINK LRU.
Therefore, only the current logs (created as of the last power up) are available. All logs are reset
upon LRU reset.
B. Standard Tools and Equipment
(1) Client’s computer and/or portable maintenance aid.
(2) Optional wired Ethernet cable.
(3) Avionica’s satLINK configurator software P/N 700-0311.
C. References
(1) Avionica’s satLINK Configurator Software User’s Guide document number 900-0311, Rev. AJ,
Dated October 10, 2012 or later approved revision.
D. Procedure
(1) Reference all instructions provided in Avionica’s satLINK Configurator Software User’s Guide
document number 900-0311, Rev. AJ, Dated October 10, 2012 or later approved revision.

17. System Log Retrieval

A. General
(1) This task provides instructions to retrieve the system log files from the satLINK LRU volatile
memory.
(2) System Logging feature which is disabled by default, must be enabled in order to use this
feature.
(3) When enabled, system logs are created and stored in volatile memory in the satLINK LRU.
Therefore, only the current logs (created as of the last power up) are available. All logs are reset
upon LRU reset.
B. Standard Tools and Equipment
(1) Client’s computer and/or portable maintenance aid.
(2) Optional wired Ethernet cable.
(3) Avionica’s satLINK configurator software P/N 700-0311.
C. References
(1) Avionica’s satLINK Configurator Software User’s Guide document number 900-0311, Rev. AJ,
Dated October 10, 2012 or later approved revision.
D. Procedure
(1) Reference all instructions provided in Avionica’s satLINK Configurator Software User’s Guide
document number 900-0311, Rev. AJ, Dated October 10, 2012 or later approved revision.

EFFECTIVITY
23-26-00
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MAINTENANCE MANUAL SUPPLEMENT

18. Modifying the Bell Chime Period Value using the MCDU
A. General
(1) This task provides instructions to adjust the Chime period using the MCDU.
(2) Bell Chime period is 0.5s by default.
B. Access
(1) Location Zones
Flight Compartment – MCDU
C. Procedure
(1) At the MCDU select the MENU key.
(2) Push the line select key (LSK), <SAT.
(3) Push the Next Page key on the MCDU keypad.
(4) Ensure Page 2/2 is displayed.
(5) Depress (LSK), CONFIG> to display the Configuration Menu.
(6) Ensure the Configuration Page is displayed.
(7) Enter the correct password, if any, using the MCDU keypad and depress (LSK), PASSWORD>
to display the Administrator Menu.
(8) Ensure Page 1/3 of the Administrator Menu is displayed:
(9) Push the Next Page key on MCDU keypad.
(10) Ensure Page 2/3 of the Administrator Menu is displayed.
(11) Enter “2000” using the MCDU keypad and push the (LSK), CHIME PRD> to change the BELL
Chime discrete period to 2 seconds.

EFFECTIVITY
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satLINK – ADJUSTMENT/TEST

1. General
A. This procedure is a complete system test of the satLINK system.

2. System Test
A. Equipment
(1) No Special Ground Test Equipment is required.

B. References
(1) AMM 24-22-00/201, Electrical Power – Manual Control

C. Access
(1) Location
Overhead Passenger Cabin, fuselage station 490
Flight Compartment –MCDU

D. Prepare for test

(1) Move the airplane to a position outside of hangar and at least 300 feet from any large metal
objects to enable the antenna to link to the Iridium satellites.
(2) Gain access to the satLINK Unit overhead at fuselage station 490.
(3) Ensure SIM card is properly installed.
If SIM card is mounted in satLINK unit, open the front cover of the satLINK Unit using a 5/64”
(.078”) size HEX key tool (or equivalent).
OR
If installed in the avPM, open the avPM SIM card door using a slotted screw driver.

E. INSTRUCTIONS – Annunciator Lighting Test

(1) Set the annunciator lights BRIGHT/DIM switch to BRIGHT; press and hold the annunciator test
button, verify the SATCOM CALL annunciator on the P8 pedestal panel illuminate in bright.
(2) Release the test button.

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F. INSTRUCTIONS – SATCOM FLIGHT DECK AUDIO FUNCTIONALITY

(1) Ensure all circuit breakers in the cockpit are closed and all avionics systems are active and
functioning.
(2) Ensure the aircraft is positioned outside the hangar and at least 300 feet from any large metal
objects to ensure proper satellite reception.
(3) In the cockpit Ensure satLINK configuration status as follows:
(a) At the Captain’s MCDU select the MENU Key.
(b) Push the line select key (LSK), <SAT.
(c) Ensure the SATLINK 1/2 page is displayed.
(d) Press the NEXT PAGE key on the MCDU to display SATLINK 2/2.
(e) Depress (LSK) CONFIG> and ensure the following information appears on the left side of
the MCDU display:
P/N: H/W VER:
S/N: MAN DATE:
F/W VER:
(f) Ensure the P/N and S/N information above corresponds to the actual satLINK Data plate
or shipping documents.
(4) Accomplish a HF System Communications Check in accordance with existing AMM section
23-11-00/501 and ensure proper operation of the HF System.
(5) Initiate an outgoing SATCOM call by accomplishing the following steps on the Captain’s MCDU
and Audio Selector Panel:
(a) On the Audio Selector Panel select SAT.
(b) At the Captain’s MCDU select the MENU key.
(c) Push the line select key (LSK), <SAT.
(d) Ensure the SATLINK 1/2 page is displayed.
(e) Ensure the following information is displayed:
Legend: SAT READY
<MAKE CALL
Legend: DIRECTORY>
(f) Using the MCDU “scratch pad” enter the desired telephone number as follows;
AA CC XXX NUMBER*. Depress (LSK) <MAKE CALL once to relocate the previously
entered number <MAKE CALL below the legend.
OR
A pre-programmed number may be entered be selecting DIRECTORY> and then
selecting a number from the list displayed. The selected number will be transferred to the
line below <MAKE CALL.
* AA CC XXX NUMBER Dialing Instructions are as follows:

EFFECTIVITY
23-26-00
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MAINTENANCE MANUAL SUPPLEMENT

AA Access Code (+)

CC Country Code (e.g. 1 for USA and Canada, 49 for Germany, 86 for China,
8816 and 8817 for Iridium Network Codes, etc.)
XXX Area Code (e.g. 305 for Florida, 786, etc.)
NUMBER Local Telephone Number (7 to 10 digits)
Example:
When dialing FROM the Iridium system dial ‘+’, the CC ‘1’, the Area Code ‘305’ and the
Number ‘544 1100, example +1 305 544 1100 for US or +44 1296 999999 for UK. Also
when dialing TO the Iridium system from another Iridium system, dial ‘+’ and the Iridium
12 digit number, +8816XXXXXXXX.
(g) Depress (LSK) <MAKE CALL again to initiate the call, ensure the MCDU display changes
to the following options:
Legend: SAT DIALING
<END CALL
AA CC XXX NUMBER*
Additionally displayed for aircrafts that use a HF/SAT Relay:
Legend: AUDIO SAT
HF/SAT>
(h) Once the call is answered ensure the legend on the MCDU above <END CALL changes
to SAT CONNECTED (or ANSWERED). Also ensure cockpit audio from the microphone
is present in the respective headphone.
(i) After analyzing the quality of the SATCOM Connection request the receiving party to
terminate the call. Ensure the MCDU display changes to the following options:
Legend: SAT READY
MAKE CALL>
(6) At the HF Control Panel tune a clock frequency of 15,000 or any appropriate 5K interval. Ensure
the system tunes as required and the Atomic clock tone is heard through the F/O’s headset.
(7) Initiate an outgoing SATCOM call by accomplishing the following steps on the First Officer’s
MCDU and Audio Selector Panel:
NOTE: Not required for aircrafts with one IDU interfaced
(a) On the Audio Selector Panel select SAT.
(b) At the F/O’s MCDU select the MENU key.
(c) Push the line select key (LSK), <SAT.
(d) Ensure the SATLINK 1/2 page is displayed.
(e) Ensure the following information is displayed:
Legend: SAT READY
<MAKE CALL

EFFECTIVITY
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(f) Using the MCDU “scratch pad” enter the desired telephone number as follows; AA CC
XXX NUMBER*. Depress (LSK) <MAKE CALL once to relocate the previously entered
number <MAKE CALL below the legend.
OR
A pre-programmed number may be entered be selecting DIRECTORY> and then
selecting a number from the list displayed. The selected number will be transferred to the
line below <MAKE CALL.
NOTE: Reference step 5.(f). for dialing details
(g) Depress (LSK) <MAKE CALL again to initiate the call, ensure the MCDU display changes
to the following options:
Legend: SAT DIALING
<END CALL
AA CC XXX NUMBER*
Additionally displayed for aircrafts that use a HF/SAT Relay:
Legend: AUDIO SAT
HF/SAT>
(h) Once the call is connected ensure the legend on the MCDU above END CALL changes to
SAT CONNECTED (or ANSWERED).
(i) After analyzing the quality of the SATCOM Connection depress (LSK) HF/SAT>. Ensure
the satLINK Audio is replaced by the previously tuned HF clock tone, the legend above
(LSK) HF/SAT> changes to AUDIO HF and that both MIC and AUDIO correspond to the
HF-L.
NOTE: Not required for aircrafts that DO NOT use a HF/SAT Relay.
(j) Terminate call by depressing (LSK) <END CALL and ensure MCDU display returns to the
following:
Legend: SAT READY
<MAKE CALL
(k) Initiate an incoming call by dialing the aircraft from an outside line.
(l) Ensure an incoming call activates a single BELL “chime” and the SATCOM Light on the
P8 Panel flashes.
NOTE: SATCOM Light and BELL Chime may not be interfaced depending on aircraft
configuration.
(m) On the MCDU, at the SAT page, ensure <ANSWER legend is adjacent to (LSK) and
depress to answer call.
(n) Ensure SAT audio is heard through the audio panel and it is clear and acceptable.
(o) End the call by depressing (LSK) <END CALL and ensure call is terminated.

EFFECTIVITY
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G. INSTRUCTIONS – ACARS FUNCTIONALITY

(1) Initiate the ACARS over SATCOM Interface test by accomplishing the following steps on the
MCDU and Audio Selector Panel:
(a) At the MCDU select the MENU.
(b) Push the line select key (LSK), ACARS>.
(c) Ensure the ACARS – APPLICATION MENU page is displayed.
(d) Perform an ACARS SATCOM link test in accordance with the ACARS
AMM 23-27-00/501.
(2) Initiate an ACARS Clock Set via the Iridium network in accordance with the ACARS
AMM 23-27-00/501.

H. INSTRUCTIONS – WIRELESS HANDSET

(1) In the cockpit Ensure satLINK Configuration Status as follows:
NOTE: Reference attached aircraft (Figure 1) for desired test locations. The positions
showed in Figure 1 should be approximated as closely as possible.
(a) At the MCDU select the MENU key.
(b) Push the line select key (LSK) <SAT.
(c) Ensure the Wireless Status:
MCDU Legend: CABIN WIFI
<DISABLE
(d) At P8 Aft Electronic panel, locate the satLINK Wi-Fi ON/OFF guarded toggle switch.
Ensure the Wi-Fi Toggle switch is in the ON position.
(2) At the MCDU, place an Iridium SATCOM call to an existing land line. From the Wireless Iridium
Handset while at Position 6, ensure the voice communication is clear and acceptable. Terminate
the call and reposition the handset to the LH side of the aircraft Position 5 as shown in Figure 1.
(3) At the MCDU, place an Iridium SATCOM call to an existing land line. From the Wireless Iridium
Handset while at Position 5, ensure the voice communication is clear and acceptable. Terminate
the call and reposition the handset to the RH side of the aircraft Position 4 as shown in Figure 1.

EFFECTIVITY
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(4) At the MCDU, place an Iridium SATCOM call to an existing land line. From the Wireless Iridium
Handset while at Position 4, ensure the voice communication is clear and acceptable. Terminate
the call and reposition the handset to the LH side of the aircraft Position 3 as shown in Figure 1.
(5) At the MCDU, place an Iridium SATCOM call to an existing land line. From the Wireless Iridium
Handset while at Position 3, ensure the voice communication is clear and acceptable. Terminate
the call and reposition the handset to the LH side of the aircraft Position 2 as shown in Figure 1.
(6) At the MCDU, place an Iridium SATCOM call to an existing land line. From the Wireless Iridium
Handset while at Position 2, ensure the voice communication is clear and acceptable. Terminate
the call and reposition the handset to the LH side of the aircraft Position 1 as shown in Figure 1.
(7) At the MCDU, place an Iridium SATCOM call to an existing land line. From the Wireless Iridium
Handset while at Position 1, ensure the voice communication is clear and acceptable. Terminate
the call and secure the handset in its cradle.

2
4

6 5 3 1

Figure 1
Test Positions

EFFECTIVITY
23-26-00
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MAINTENANCE MANUAL SUPPLEMENT

I. INSTRUCTIONS – DEACTIVATION/ACTIVATION OF CABIN WIRELESS

(1) In the cockpit ensure satLINK Configuration Status as follows:
(a) At the MCDU select the MENU key.
(b) Push the line select key (LSK) <SAT.
(c) Ensure the Wireless Status:
Legend: CABIN WIFI
<DISABLE
(d) At P8 Aft Electronic panel, locate the satLINK Wi-Fi ON/OFF guarded toggle switch. Verify
the switch is in the ON position.
(2) Depress (LSK), <DISABLE to change the wireless status
(3) Ensure the Wireless Status has changed below CABIN WIFI, indicates <ENABLE and that there
is NO connectivity between the Wireless Handset and the satLINK Unit.
Legend: CABIN WIFI
<ENABLE
(4) Depress (LSK), <ENABLE to change the wireless status
(5) At MCDU <SAT page, ensure the Wireless Status changed to <DISABLE:
Legend: CABIN WIFI
<DISABLE
(6) At P8 Aft Electronic panel, locate the Wi-Fi ON/OFF switch. Lift the switch guard and move
switch position from ON to OFF.
(7) At MCDU <SAT page, ensure the Wireless Status changed to SWITCHED OFF:
Legend: CABIN WIFI
SWITCHED OFF
(8)
On the Cabin VoIP Wireless Handset display, ensure the signal ( ) icon is blinking.
This confirms signal is lost and the handset cannot connect to the wireless network.
(9) Move switch to ON position and ensure the Wireless Handset signal icon status changes back
to steady and that connectivity is again established between the Wireless Handset and the
satLINK Unit.
(10) At MCDU <SAT page, ensure the Wireless Status changed to <DISABLE:
Legend: CABIN WIFI
<DISABLE

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J. INSTRUCTIONS – CHIME INHIBIT FUNCTION TEST

(1) Request that an inbound call be placed to the aircraft.
(2) Answer the call, Ensure the connection, and then terminate the call by depressing (LSK) <END
CALL for the MCDU configuration or OK or C for the Wired Handset configuration.
(3) Move the Flap/Slat Handle to a greater than 5 deg position.
(4) Ask someone to call the aircraft.
(5) Ensure the Bell Chime and/or the Handset ring is NOT heard.
(6) Move the Flap/Slat Handle to the up and retract position.
(7) Ask someone to call the aircraft. For both the MCDU and Wired Handset configuration, a Chime
Sound must be heard. For the Wired Handset configuration, the Handset will start ringing as
well.

K. INSTRUCTIONS – avPM TEST

(APPLICABLE ONLY IF INSTALLED)
(1) Ensure all circuit breakers in the cockpit are closed and all avionics systems are active and
functioning.
(2) In the cockpit Ensure satLINK configuration status as follows:
(a) At the Captain’s MCDU select the MENU Key.
(b) Push the line select key (LSK), <SAT.
(c) Ensure the SATLINK 1/2 page is displayed.
(d) On the bottom right corner of the MCDU screen, check for the following prompt:
Legend: CONFIG NVM
STATUS>
(e) If prompt does not appear, the avPM is operating normally.

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satLINK – FAULT ISOLATION MANUAL

1. GENERAL
A. These tasks provide the troubleshooting instructions if one of the following problems occur.
(1) Can’t make a call.
(2) Can’t receive calls.
(3) PIN 1 is blocked or INVALID PIN.
(4) PIN2 is blocked.
(5) The SIM card will not work.
(6) A Call is received but no Headset Audio is heard.
(7) The satLINK Unit has an internal fault.
(8) Wireless Handset will not properly charge.
(9) MCDU Displayed Error Messages

2. FAULT ISOLATION
A. EQUIPMENT
(1) No Special Ground Test Equipment is required.

B. REFERENCES
(1) AMM 24-22-00/201, Electrical Power – Manual Control

C. ACCESS
(1) Location
Aft Pedestal, Flight Compartment
Overhead at fuselage station 490
Cabin

EFFECTIVITY
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D. CIRCUIT BREAKERS:
(1) These are the primary circuit breakers related to the fault:
C9701 satLINK, P18-2

E. PREPARE FOR FAULT ISOLATION

(1) Move the airplane to a position outside of hangar to enable the antenna to link to the Iridium
satellites.
(2) Gain access to the Wireless Handset(s) in the Cabin (if installed).
(3) Gain access to the satLINK Unit.
(4) Ensure SIM card is properly installed.
If SIM card is mounted in satLINK unit, open the front cover of the satLINK Unit using a 5/64”
(.078”) size HEX key tool (or equivalent).
OR
If installed in the avPM, open the avPM SIM card door using a slotted screw driver.

F. FAULT ISOLATION PROCEDURE - Can’t make a call.

(1) Do this check for the dialed number format:
(a) Do a check that the dialed number was in international format. All calls made from the
Iridium satellite system must be in international format.
(b) If the dialed number was not international format, revise the (.spb) phone book file and load
the new Phone book file in accordance with 23-26-00/205 and try to make a call.
(c) If the call is successful, then you corrected the fault.
(d) If the dialed number was in international format, then continue.

(2) Do this check for signal strength indicator OR X of 5.

(a) Do a check of the signal strength indicator on the MCDU. On the MCDU interface the
signal strength indicator is located under the <LOG menu on <SAT page 2/2. The signal
strength is sampled every four to five seconds; the indicator shows the average strength for
the last three samples. The more segments displayed in the bar graph or the higher the
value out of 5 the stronger the signal. The five bars or 5 of 5 indicate full strength and no
bars or 0 of 5 are shown when the signal is weak.
(b) If the signal is weak, ensure the aircraft Iridium antenna has a clear line-of-sight to the sky
and there are no buildings, trees, etc. around.
(c) If the aircraft was positioned outside with a clear line-of-sight, then continue.

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MAINTENANCE MANUAL SUPPLEMENT

(3) Do a check of the SIM card installation.

(a) If SIM card is mounted in satLINK unit, open the front cover of the satLINK Unit using a
5/64” (.078”) size HEX key tool (or equivalent).
OR
If installed in the avPM, open the avPM SIM card door using a slotted screw driver.
1 If SIM card was not installed properly, remove power from the satLINK system and
reinstall the SIM card, apply power and try to make a call.
2 If the call is successful, then you corrected the fault.
(b) If the SIM card was installed properly, remove power from the satLINK system, remove the
SIM card and visibly inspect the SIM card for scratches or damage.
(c) If the SIM card was scratched and/or damaged, return the card to your Iridium Service
provider.
(d) If no scratches or damage is found, check the SIM contacts.
(e) If they are dirty, clean the SIM contacts with an antistatic cloth, reinstall the SIM card, apply
power and try to make a call.
(f) If the call is successful, then you corrected the fault.

G. FAULT ISOLATION PROCEDURE - Can’t receive calls.

(1) Do a check of the Wireless Handset and satLINK unit:
(a) Do a visual check that the Wireless Handset is on.
(b) If the Wireless Handset is on, then continue.

(2) Do this check for signal strength indicator OR X of 5.

(a) Do a check of the signal strength indicator on the MCDU. On the MCDU interface the signal
strength indicator is located under the <LOG menu on <SAT page 2/2. The signal strength
is sampled every four to five seconds; the indicator shows the average strength for the last
three samples. The more segments displayed in the bar graph or the higher the value out of
5 the stronger the signal. The five bars or 5 of 5 indicate full strength and no bars or 0 of 5
are shown when the signal is weak.
(b) If the signal is weak, ensure the aircraft Iridium antenna has a clear line-of-sight to the sky
and there are no buildings, trees, etc. around.
(c) If the aircraft was positioned outside with a clear line-of-sight, then continue.
(d) If a call is received successful, then you corrected the fault.

EFFECTIVITY
23-26-00
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(123120-AMM)
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MAINTENANCE MANUAL SUPPLEMENT

H. FAULT ISOLATION PROCEDURE – PIN1 is blocked or INVALID PIN

(1) On the MCDU INVALID PIN message is displayed.
(2) Contact your Iridium Service provide for the PIN1 unblocking key (PUK1).
(3) Unblock the INVALID PIN code displayed on the MCDU
(a) Remove SIM card from satLINK Unit
1 If SIM card is mounted in satLINK unit, open the front cover of the satLINK Unit
using a 5/64” (.078”) size HEX key tool (or equivalent).
OR
If installed in the avPM, open the avPM SIM card door using a slotted screw driver.
(b) Install SIM card into mobile phone to unblock.

(c) Reinstall SIM card into satLINK Unit and via the MCDU page ensure INVALID PIN message
is removed.
NOTE: MCDU prompts to enter PIN1 code can be disabled by accomplishing
AMM 23-26-00/206, satLINK – MAINTENANCE PRACTICES, Disable Power up
PIN1 Code.

I. FAULT ISOLATION PROCEDURE – The SIM card will not work.

(1) Do a check of the SIM card in the satLINK Unit.
(a) If SIM card is mounted in satLINK unit, open the front cover of the satLINK Unit using a
5/64” (.078”) size HEX key tool (or equivalent).
OR
If installed in the avPM, open the avPM SIM card door using a slotted screw driver.
2 If SIM card was not installed properly, remove power from the satLINK system and
reinstall the SIM card, apply power and try to make a call.
3 If the call is successful, then you corrected the fault.
(b) If the SIM card was installed properly, remove power from the satLINK system, remove the
SIM card and visibly inspect the SIM card for scratches or damage.
(c) If the SIM card was scratched and/or damaged, return the card to your Iridium Service
provider.
(d) If no scratches or damage is found, check the SIM contacts.
(e) If they are dirty, clean the SIM contacts with an antistatic cloth, reinstall the SIM card, apply
power and try to make a call.
(f) If the call is successful, then you corrected the fault.

EFFECTIVITY
23-26-00
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(123120-AMM)
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MAINTENANCE MANUAL SUPPLEMENT

J. FAULT ISOLATION PROCEDURE – Call is received but no Headset Audio is heard.

(1) Do this check of the wiring:
(a) Remove power from the satLINK system and complete a continuity check for the wiring
between the satLINK Unit, the HF/SAT relay and the Captain’s, First Officer’s and
Observers Audio Select Panels in accordance with WD 23-26-41.
(b) If a fault in the wiring is found, repair the wiring in accordance with SWPM 20-10-XX, apply
aircraft power.
(c) Try to make a call and check for Headset Audio.
(d) If there is Headset Audio, then you corrected the fault.
(e) If there is no Headset Audio, remove and replace the HF/SAT relay,
AMM 23-26-05/401.
(f) Try to make a call and check for Headset Audio.
(g) If there is Headset Audio, then you corrected the fault.
(h) If there is no Headset Audio:
1 Complete a system test of the HF system in accordance with AMM 23-11-00.
2 If there is no resolution, contact Avionica Support to resolve possible satLINK
configuration issues.

K. FAULT ISOLATION PROCEDURE – The satLINK Unit has an internal fault.

(1) Remove and replace the satLINK Unit M9701, AMM 23-26-01/401.
(a) Do a system test of satLINK system in accordance with AMM 23-26-00/501.
(b) If the test was successful, then you corrected the fault.

EFFECTIVITY
23-26-00
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MAINTENANCE MANUAL SUPPLEMENT

L. FAULT ISOLATION PROCEDURE – Wireless Handset will not properly charge.

(1) Do this check of the wiring:
(a) Ensure proper voltages and grounds are present at the Wireless Handset Dock connector
in accordance with WD 23-26-41.
(b) If no voltage in wiring is found, remove aircraft power, repair the wiring in accordance with
SWPM 20-10-XX, apply aircraft power and allow Wireless Handset to charge on dock for
approximately 2 hours.
(c) Turn on the Wireless Handset. If the Wireless Handset turns on and the battery level
display shows a full charge , then you corrected the fault.
(d) If the Wireless Handset does not turn on or shows a partial charge on the battery level
display or the charge drains relatively quickly, then remove and replace the Wireless
Handset in accordance with AMM 23-26-04/401.
NOTE: The Wireless Handset Battery is not line replaceable. If the battery is suspect,
return the Wireless Handset to Avionica, Inc. for disposition and notify
[email protected].
(e) If replacing the Wireless Handset does not correct the fault, then remove and replace the
Wireless Handset Dock in accordance with AMM 23-26-04/401.

M. MCDU Displayed Error Messages

(1) INVALID PIN
(a) Do section FAULT ISOLATION PROCEDURE – PIN1 is blocked or INVALID PIN
(2) SIMCARD MISSING OR DAMAGED! CHECK CARD BAY!
(a) Do a check of the SIM card in the satLINK Unit.
1 If SIM card is mounted in satLINK unit, open the front cover of the satLINK Unit using
a 5/64” (.078”) size HEX key tool (or equivalent).
OR
If installed in the avPM, open the avPM SIM card door using a slotted screw driver.
(i) If SIM card was not installed properly, remove power from the satLINK system
and reinstall the SIM card, apply power and try to make a call.
(ii) If the call is successful, then you corrected the fault.
2 If the SIM card was installed properly, remove power from the satLINK system,
remove the SIM card and visibly inspect the SIM card for scratches or damage.
3 If the SIM card was scratched and/or damaged, return the card to your Iridium
Service provider.
4 If no scratches or damage is found, check the SIM contacts.
5 If they are dirty, clean the SIM contacts with an antistatic cloth, reinstall the SIM card,
apply power and try to make a call.

EFFECTIVITY
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MAINTENANCE MANUAL SUPPLEMENT

6 If the call is successful, then you corrected the fault.

(3) SIMCARD PIN REQUIRED or ENTER PIN CODE
(a) Enter PIN1 code “1111”, and then press OK
(b) Re-enter the new PIN1 code, and then press OK.
(c) If the SIMCARD PIN REQUIRED or ENTER PIN CODE message is removed, then you
corrected the fault.
NOTE: MCDU prompts to enter PIN1 code can be disabled by accomplishing
AMM 23-26-00/205, satLINK – MAINTENANCE PRACTICES, Disable Power up PIN1
Code.
(4) MANUALLY UNLOCK SIMCARD
(a) Unblock the SIM card:
1 Contact your Iridium Service to provide the PIN1 unblocking key (PUK1).
2 Remove power from the satLINK system.
3 If SIM card is mounted in satLINK unit, open the front cover of the satLINK Unit using
a 5/64” (.078”) size HEX key tool (or equivalent);
OR
If installed in the avPM, open the avPM SIM card door using a slotted screw driver;
and remove the SIM card.
4 Install the SIM card in a mobile device that accepts the same type SIM card.
5 On the mobile device, enter the eight-digit PUK1 unblocking key when prompted.
6 Remove SIM card from mobile device and reinstall into satLINK Unit.
7 Apply power to satLINK system and try to make a call.
8 If the call is successful, then you corrected the fault.
NOTE: MCDU prompts to enter PIN1 code can be disabled by accomplishing
AMM 23-26-00/205, satLINK – MAINTENANCE PRACTICES, Disable
Power up PIN1 Code.

EFFECTIVITY
23-26-00
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26047-ICA
(123120-AMM)
(POST ST03386AT)
 satLINK – REMOVAL & INSTALLATION

1. General
A. This procedure has two tasks. The first task is the removal of the satLINK transceiver unit. The second
task is the installation of the satLINK transceiver unit.
B. The satLINK transceiver is installed overhead at fuselage station 490, between stringers STR-2L and
STR-3L.

2. satLINK UNIT REMOVAL

A. Access
(1) Location
Overhead at fuselage station 490
B. Removal Procedure
(1) Pull and tag satLINK circuit breaker on the P18-2 Circuit Breaker Panel.
(2) Ensure system is completely powered down.
(3) In the passenger cabin, gain access to the satLINK Unit by removing the ceiling panels at fuselage
station 490.
(4) Disengage the connectors. Use dust caps on disconnects for protection.
(5) Remove the four screws (P/N: MS27039-0818) holding the satLINK Unit in place.

CAUTION: Hold the satLINK securely when removing the screws.

(6) If SIM card is mounted in satLINK unit, open the front cover of the satLINK Unit using a 5/64”
(.078”) size HEX key tool (or equivalent);
OR
If installed in the avPM, open the avPM SIM card door using a slotted screw driver; and remove the
Subscriber Identity Module (SIM) card.
(7) Retain SIM card for installation in satLINK Unit replacement unit.
(8) Write down and keep the P/N, S/N and satLiNK IMEI numbers noted on the units placard for both
9522B (External) and 9602 (Internal). (ADDED BY EC2300-0187C)

EFFECTIVITY
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23-26-01 Page 401
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 3. satLINK UNIT INSTALLATION
A. References
(1) AMM 24-22-00/201, Electrical Power – Manual Control
B. Access
(1) Location
Overhead at fuselage station 490
Flight Compartment – MCDU
C. Installation Procedure
(1) Ensure satLINK circuit breaker on the P18-2 Circuit Breaker Panel is pulled.
(2) Ensure system is completely powered down.
(3) In the passenger cabin, gain access to the satLINK Unit by removing the ceiling panels at fuselage
station 490.
(4) If SIM card is mounted in satLINK unit, open the front cover of the satLINK Unit using a 5/64”
(.078”) size HEX key tool (or equivalent).
OR
If installed in the avPM, open the avPM SIM card door using a slotted screw driver.
(a) If installing a new SIM card, do the following steps:
1 Using a portable laptop or portable maintenance aid with Windows XP, service pack 3 or
better capability, and successfully loaded with Avionica’s satLINK Configurator software P/N
700-0311, establish a TCP/IP Wireless connection with the satLINK Unit using instructions
provided in Avionica’s satLINK Configurator Software User’s Guide document number 900-
0311.
2 If system uses fixed dial directory then load the phone book (.spb) file to the satLINK Unit
using instructions provided in Avionica’s satLINK Configurator Software User’s Guide
document number 900-0311.
3 Where applicable, disable the Power-up PIN1 Code using instructions provided in Avionica’s
satLINK Configurator Software User’s Guide document number 900-0311.
(5) Install the satLINK Unit to the L-brackets and secure using 4 screws (P/N: MS27039-0818).
(6) Remove dust caps (if applicable) and engage cable connectors to their respective locations.
D. Communication Service activation
(1) Send an e-mail to [email protected] and [email protected] with subject
“Iridium satLINK replacement”, use the following message template and the information kept from
previous steps to fill out the blanks:

The Iridium satLink unit installed on A/C HP-XXXXCMP has been replaced, update records as
follows:
Removed Unit:
P/N _________________
S/N _________________

EFFECTIVITY
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 IMEI 9522B (External) _________________
IMEI 9602 (Internal) _________________

Installed Unit:
P/N _________________
S/N _________________
IMEI 9522B (External) _________________
IMEI 9602 (Internal) _________________

The same SIM card is being kept on the installed unit; deactivate service for the removed unit SBD.

(ADDED BY EC2300-0187C)
E. Installation Test
(1) Supply electrical power (AMM 24-22-00/201).
(2) Remove tags and close the satLINK circuit breaker on the P18-2 Overhead Circuit Breaker Panel.
(3) Move the airplane to a position outside of hangar to enable the satLINK antenna to link to the
Iridium satellites.
(4) Do a system test of satLINK system in accordance with AMM 23-26-00/501.
(5) Do an operational test of Global Positioning System (GPS) in accordance with AMM 34-58-00/501.
(a) During an active satLINK Call (AMM 23-26-00/006), ensure GPS L and GPS R position is
displayed without interruption.
(b) (If enabled) During a satLINK ACARS/SATCOM interface test (AMM 23-26-00/502), ensure
GPS L and GPS R position is displayed without interruption.
F. Put the Airplane back to Its Usual Condition
(1) Install the ceiling panels at fuselage station 490.
(2) Remove electrical power if it is not necessary (AMM 24-22-00/201).

EFFECTIVITY
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MAINTENANCE MANUAL SUPPLEMENT

satLINK Antenna – REMOVAL/INSTALLATION

1. GENERAL
A. This procedure has two tasks. The first task is the removal of the satLINK antenna. The second task
is the installation of the satLINK antenna.
B. The satLINK Iridium antenna is installed on the external upper surface between fuselage stations 480
and 500, between stringers STR-1 and STR-2L.

2. satLINK ANTENNA REMOVAL

A. Equipment
(1) Tool, removal – phenolic, wooden, hardwood or plastic (commercially available).
(2) Solvent, cleaning - Isopropyl alcohol or other approved cleaning solvent.
B. Access
(1) Location
Between fuselage stations 480 to 500, between stringers S-1 and S-2L on the external upper
surface.
C. Removal Procedure
(1) Pull and tag satLINK circuit breaker on the P18-2 Circuit Breaker Panel.
(2) Ensure system is completely powered down.
(3) Remove the four bolts that attach the satLINK Antenna to the airplane.
CAUTION: BE SURE TO BREAK THE TORQUE AND LOOSEN ALL FOUR BOLTS
BEFORE COMPLETELY REMOVING ANY OF THE BOLTS. REMOVAL OF
ANY ONE OF THE FOUR BOLTS BEFORE ALL BOLTS ARE LOOSENED
CAN CAUSE SEPARATION OF THE INTERNAL NUTPLATE ASSEMBLY
FROM THE AIRPLANE SKIN.
(4) After removing antenna bolts, use the phenolic or wooden removal tool as a wedge between the
antenna and aircraft surface to separate antenna from the aircraft.
CAUTION: BE CAREFUL WHEN YOU USE THE REMOVAL TOOL TO BREAK THE SEAL.
TOO MUCH FORCE CAN CAUSE DAMAGE TO THE AIRPLANE SKIN, THE
COAXIAL CABLES, OR THE ANTENNA.
(5) After the antenna is separated, cut the cable ties from the connector wrap (if present) and
remove wrap.
(6) Disconnect antenna coax cables and peel antenna gasket from aircraft.

NOTE: Make sure the coaxial connectors do not go back through the hole in the fuselage.
Tape the coaxial connector to fuselage surface to prevent this.
(7) Discard gasket.
(8) Remove Self-Leveling Green sealant from the antenna. Use isopropyl alcohol or other
approved cleaning solvent to remove any remaining residue.

EFFECTIVITY
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(123120-AMM)
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MAINTENANCE MANUAL SUPPLEMENT

3. satLINK ANTENNA INSTALLATION

A. Equipment
(1) Ohmmeter – Electrical Bonding
(a) C15292 Ohmmeter – Electrical Bonding (Model T477W) (recommended)
(b) Model 1010-A Ohmmeter – Micro, Autoranging/Autotest, 10 MicroOhms to 200 Ohms,
Accuracy: 0.05% (alternative)
(c) M-1 Ohmmeter – Micro-ohm, Automatic, stores 128 Readings, RS-232 Data Port, Range:
0.1% of Readings (alternative)
(2) Cleaning Solvent – Isopropyl alcohol or other approved cleaning solvent.
(3) Gasket, Av-DEC P/N AG477000-16 Hi-TAK Polyurethane
(4) Sealant, Av-DEC HT3326-5 Self-Leveling Green
(5) Tape, Av-DEC Stretch Seal (EN110589 or AD89513)
B. References
(1) AMM 20-10-34/701, Metal Surfaces
(2) AMM 24-22-00/201, Manual Control
(3) AMM 51-21-04/701, Alodine Coating
(4) AMM 51-31-01/201, Seals and Sealing
(5) SWPM 20-20-00
C. Access
(1) Location
Between fuselage stations 480 and 500, between stringers S-1 and S-2L on the external upper
surface.
D. Installation Procedure
(1) Ensure satLINK circuit breaker on the P18-2 Circuit Breaker Panel is pulled.
(2) Ensure system is completely powered down.
Preparation Notes
Surfaces that will come in contact with the antenna Av-DEC Gasket shall be free of
paint, dust, oil, grease, fingerprints, and other contamination prior to antenna
installation. Any primer or paint shall be removed to expose clean bare metal. As a
means of adding extra protection it is recommended to paint 3/16” under the footprint
of the antenna. The surface shall be wiped with a clean, solvent dampened cloth,
followed immediately by wiping with a clean dry cloth. Residue of previously applied
adhesives, sealants, or fillet sealing materials shall also be removed. An appropriate
chemical conversion coating may be applied to the aircraft skin surface and allowed
to dry per manufacturer’s instructions. Inspect surface areas for corrosion and take
corrective action based upon current maintenance manual requirements.

EFFECTIVITY
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23-26-02 JAN 12/2013

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MAINTENANCE MANUAL SUPPLEMENT

NOTE: Av-DEC P/N AG477000-16 Hi-TAK Polyurethane Gaskets™ are supplied with
protective release film on both sides of the gasket. Leave release film in place until
ready to install gasket.
(3) Remove gasket from the protective packaging, taking care not to fold or bend it. Ensure that
fastener holes and connector cutout in the gasket will align with the antenna when positioned for
installation. Trim the perimeter of the gasket flush with the antenna if needed. Remove release
film from the side of the gasket marked “antenna side” and position gasket over the antenna.

NOTE: Do not remove the release film from the "aircraft side" of the gasket at this time.
(4) Beginning at one side or corner of the antenna, place gasket into position, carefully aligning
gasket fastener holes with antenna fastener holes. Release film should remain on exposed
“aircraft side” of gasket until Immediately prior to antenna installation.
(5) Apply a layer of Av-DEC HT3326-5 Self-Leveling Green sealant to the antenna-mounting
surface of the antenna connector. Allow the sealant to cure for thirty minutes before mounting
the antenna on the aircraft.

NOTE: Do not open HT3326-5 package until ready for use. Follow instructions for priming
and mixing on the HT3326-5 cartridge. Dispose of cartridge if it has been removed
from package for more than 24 hours.
Sealing O-Ring is supplied with Antenna. Special precaution must be taken to assure
the O-Ring is installed properly.
(6) Connect the coaxial cable connectors to the antenna and remove release film from the “aircraft
side” of the gasket.
(7) Apply Stretch Seal tape (EN110589 or AD89513). Remove the tape from the package and
unroll a small length of tape. Wrap the Stretch Seal Tape around the mated connector with a
50% overlap while stretching the tape 25% to 50% to ensure a tight wrap. A tight wrap is
necessary to ensure a proper seal. Coverage shall be from the base of the antenna to at least
½” beyond the connector and onto the insulation jacket of the coaxial cable.

NOTE: Aircraft cutout hole must be at least ¼” greater in diameter than the connector outer
diameter when using Stretch Seal tape.
(8) Holding the internal nutplate assembly in place, pre-position at least two of four bolts through
the antenna and gasket. Align bolts at correct locations on the aircraft surface. Tighten each
bolt one to two turns to hold the antenna in place on the aircraft. Install a third additional bolt
through the antenna and gasket. Tighten bolts in accordance with B737 Structural Repair
Manual
51-40-04 (25 – 35 in-lbs). Wait at least 15 minutes and retighten the bolts.

NOTE: Leave one of the 4 bolts out to do an electrical bond check.

(9) Measure the resistance between the antenna base and the airplane skin with an ohmmeter,
C15292 (SWPM 20-20-00) or equivalent.

NOTE: Use the empty bolt hole to get access to the antenna base.

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MAINTENANCE MANUAL SUPPLEMENT

(10) Make sure the resistance is 0.025 ohm or less.

(11) Install the last bolt through the antenna and gasket and tighten bolt in B737 Structural Repair
Manual 51-40-04 (25 – 35 in-lbs).
(12) Using cleaning solvent, clean the excess corrosion inhibiting compound from around the bold
heads and apply cap sealant to the bolt heads.
(13) Apply filet sealant around all exposed edges of the antenna base and internal nutplate
assemblies.
(14) Touch up and apply paint to match the aircraft exterior surface disturbed as a part of this
installation.
(15) Ensure satLINK circuit breaker on the P18-2 Circuit Breaker Panel is closed.
E. Installation Test
(1) Supply electrical power (AMM 24-22-00/201).
(2) Remove tags and close the satLINK circuit breaker on the P18-2 Circuit Breaker Panel.
(3) Move the airplane to a position outside of hangar to enable the antenna to link to the Iridium
satellites.
(4) Accomplish a complete satLINK system Adjustment/Test in accordance with
AMM 23-26-00/501.
F. Put the Airplane back to its Usual Condition
(1) Remove electrical power if it is not necessary (AMM 24-22-00/201).

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MAINTENANCE MANUAL SUPPLEMENT

satLINK Iridium Antenna – INSPECTION/CHECK

1. GENERAL
A. This procedure contains the task to do an inspection/check of the satLINK Communication Iridium
Antenna doubler at specific intervals dependent on the type of installation installed on the aircraft.
B. Examine the fuselage skin at predetermined intervals (Table 601) to prevent possible signs of
distress (cracks and/or working rivets) common to the Iridium antenna installation
C. An Antenna P/N S67-1575-165 is installed at the top of the fuselage, between STA 480 to 500 and
between STG STR-1 and STR-2L for the -003 installation.
D. All Inspection should be accomplished in accordance with Boeing 737 NDT Manual, D6-37239, Rev.
84, Dated 12/05/99 or later FAA approved revision.

Table 601
2. IRIDIUM DOUBLER INSPECTION
A. Consumable Materials
1. G00500 Brush - Rigid Bristle
2. G01043 Cloth - Clean and Lint-Free
3. B00003 Cleaner - GMC 528B
B. References
(1) B737 NDT Manual, D6-37239, Rev. 84, Dated 12/05/99 or later FAA approved revision

EFFECTIVITY
23-26-02
All Aircraft maintained in accordance Page 601
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C. Equipment Required
(1) The major objective in the design of suitable eddy current testing equipment is to achieve good
sensitivity and flexibility at a reasonable cost. The equipment should be suitable for a variety of
applications, and should be able to accommodate different types of coils. In general, versatility
of equipment and ability to analyze signal data are proportional to complexity and cost.
(2) An eddy current test system is actually a collection of subsystems working in conjunction with
each other to extract specific data from a test. The components that make up the system are:
(a) Test coil (normally contained in a probe or fixture). There is no universal test coil. Test
coils are made up to fit the needs of the particular job being performed. Coils of
different designs, and in different combinations can be made to perform highly
specialized tests. Specific probe types are discussed in B737 NDT manual
(b) Oscillator. The system should be capable of generating eddy currents over a wide,
easily varied frequency range. The frequencies most commonly used for inspection of
aluminum range from 100 Hz to 1 MHz.
(c) Balance and Processing System. This equipment should be as flexible as possible,
within cost limitations of the individual operator, and be capable of obtaining all
pertinent information from the test coil. This system detects changes in the flow of eddy
currents. These changes are processed and amplified and presented for operator
readout.
(d) Signal Readout System, or Display. The readout can be a cathode-ray tube, a meter,
defect lights, or a recorder. The system also can include a means of automatic sorting
and marking, and audible alarm auxiliaries. A meter readout normally is used in
maintenance inspection equipment.
(e) Reference Standards. Reference standards are fabricated from material and to
dimensions specified in individual test procedures. Electric discharge machining (EDM)
may be substituted for jeweler's sawcuts in notch fabrication.
D. Inspection Procedure
Note: Inspection of the fasteners installed in the fuselage skin may be accomplished from both
the inside and the outside of the aircraft using non-destructive inspection techniques. Access
for these inspections will be interior and external.
(1) Gain access by removing the Iridium Antenna P/N S67-1575-165 at the top of the fuselage
approximately installed between STA 480 to 500 and between STG 1 and 2L. In accordance
with AMM 23-26-02 page 401.
Note: Inspecting the critical fastener location from the outside of the aircraft allows detection
of the flaw once it has extended beyond the head of the fastener with visual, dye penetrant,
and high frequency eddy current probes (HFEC). The diameter of the fastener head is
assumed twice the fastener shank diameter. The length of the crack as it becomes detectable
is shown below in figure 601.

EFFECTIVITY
23-26-02
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Figure 601

Note: Using an Eddy Current Inspection at fasteners allows the detection of a flaw that has
extended 0.0625 inches beyond the head of the fastener. The diameter of the fastener head is
twice the fastener shank diameter.
(2) Gain access to the lower section of the Iridium antenna doubler in the same location as
previously accessed in step C1.
(3) Accomplish an eddy current inspection on the fasteners in the first row around the periphery of
the doubler that are common to the antenna doubler and the fuselage skin from the aircraft
interior reference figure 602 for inspection area. The antenna is to be removed for this
inspection.

EFFECTIVITY
23-26-02
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Figure 602
Iridium Antenna Doubler Inspection Area

(4) Accomplish a Detailed Visual Inspection from the interior and exterior of the aircraft Iridium
Antenna doubler as per figure 602 above. Using a Detailed Visual Inspection allows the
detection of a flaw that has extended to a tip to tip distance of 1.00 inches.
(5) Ensure that no signs of distress (cracks and/or working rivets) common to the Iridium antenna
doubler is present.
(6) After successful inspections procedures have been completed Install the Iridium Sensor
Systems Antenna P/N S67-1575-165 installed at the top of the fuselage approximately installed
between STA 480 to 500 and between STG 1 and 2L. In accordance with
AMM 23-26-02 page 401.

EFFECTIVITY
23-26-02
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MAINTENANCE MANUAL SUPPLEMENT

Wireless Handset & Dock – REMOVAL & INSTALLATION

1. GENERAL
A. This procedure has four tasks. The first task is the removal of the Wireless Handset. The second
task is the installation of the Wireless Handset. The third task is the removal of the Wireless Handset
Dock. The fourth task is the installation of the Wireless Handset Dock.
B. The Wireless Handset & Dock is installed in the cabin of the G2 Galley between fuselage station 350-
380.

2. WIRELESS HANDSET REMOVAL

A. Access
(1) Location
In the cabin of the G2 Galley between fuselage station 350-380.
B. Removal Procedure
(1) Ensure satLINK circuit breaker on the P18-2 Circuit Breaker Panel is pulled.
(2) Ensure system is completely powered down.
(3) Remove the Wireless Handset by disconnecting the strap on the Wireless Handset Dock and
pulling the Handset out of the Dock. (Refer to Figure 401).

3. WIRELESS HANDSET INSTALLATION

A. Access
(1) Location
In the cabin of the G2 Galley between fuselage station 350-380.
B. Removal Procedure
(1) Ensure satLINK circuit breaker on the P18-2 Circuit Breaker Panel is pulled.
(2) Ensure system is completely powered down.
(3) Insert the Handset into the Dock. Connect the strap on the Wireless Handset Dock to secure
the Handset in the Dock. (Refer to Figure 401).
C. ZYXEL Wireless VoIP Handset Configuration
(1) Power up the ZyXEL VoIP wireless handset.
NOTE: Ensure the device is fully charged prior to operation.
(2) Configure the ZyXEL Wireless settings with the following:
a. Wireless->SSID: “satLINK”
b. Wireless->Network Mode: Infra
c. Wireless->WEP Select: <enter selections to match satLINK encryption settings>

EFFECTIVITY
23-26-04
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(3) Configure the ZyXEL Net Settings with the following:

a. Net Settings->Network Mode: DHCP
(4) Configure the ZyXEL SIP Settings with the following:
a. SIP Settings->Registrar->Registrar IP: 192.168.1.245
b. SIP Settings->Outbound Proxy ->Proxy IP: 192.168.1.245
c. SIP Settings->Proxy Server->Proxy IP: 192.168.1.245
d. SIP Settings->User Account->Phone Number: <Enter Extension Number (i.e. for
device 1= “2001”, for device 2 = “2002”)>
NOTE: Choose a different number for each device.
e. SIP Settings->User Account->Username: <Enter Extension Number (i.e. for
device 1= “2001”, for device 2 = “2002”)>
NOTE: Use same number entered in previous step.
f. SIP Settings->User Account->User Pwd: <Enter Extension Number (i.e. for
device 1= “2001”, for device 2 = “2002”) + 1234> (e.g. 20011234 for device 1)
NOTE: Use same number entered in previous step +1234.
(5) Configure the ZyXEL Phonebook with the following “Add entry”:
a. On Wireless Handset:
Phonebook->Add Entry-> Display Name: “Flight Deck”
i. User Info: 2000
ii. Host IP: <leave blank>
iii. Port: <leave blank>
iv. Select “Proxy”
b. Add additional phone numbers into phonebook as necessary.
i. For typical phone number entry, follow previous step and enter under User Name
as follows: AA CC XXX NUMBER
* AA CC XXX NUMBER Dialing Instructions are as follows:
AA Access Code (+)
CC Country Code (e.g. 1 for USA and Canada, 49 for Germany, 86 for China,
8816 and 8817 for Iridium Network Codes, etc.)
XXX Area Code (e.g. 305 for Florida, 786, etc.)
NUMBER Local Telephone Number (7 to 10 digits)
Example:
When dialing FROM the Iridium system dial ‘+’, the CC ‘1’, the Area Code ‘305’ and the
Number ‘544 1100, example +1 305 544 1100 or +44 1296 999999 for UK. Also when
dialing TO the Iridium system from another Iridium system, dial ‘+’ and the Iridium 12 digit
number, +8816XXXXXXXX.

EFFECTIVITY
23-26-04
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MAINTENANCE MANUAL SUPPLEMENT

(6) Assign Speed Dial to phonebook entries if desired:

a. Phonebook->Search -> <select existing phonebook entry>
i. Speed Dial-> <Select Assignment key (e.g. “Key 1”)>
(7) Continue to select ‘Back’ until the ZyXEL handset restarts.
(8) Confirm setup by initiating a call. Press and hold the assigned speed dial key to dial; or directly
enter phone number on the ZyXEL keypad and press CALL key to dial.
D. Installation Test
(1) Supply electrical power (AMM 24-22-00/201).
(2) Close the satLINK circuit breaker on the P18-2 Overhead Circuit Breaker Panel.
(3) Accomplish the Wireless Handset section of the satLINK system Adjustment/Test in accordance
with the AMM 23-26-00/501 relevant to the Wireless Handset.
E. Put the Airplane back to its Usual Condition
(1) Remove electrical power if it is not necessary (AMM 24-22-00/201).

EFFECTIVITY
23-26-04
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with Archeion, LLC Document
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MAINTENANCE MANUAL SUPPLEMENT

Figure 401 - Wireless Handset & Dock

EFFECTIVITY
23-26-04
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4. WIRELESS HANDSET DOCK REMOVAL

A. Access
(1) Location
In the cabin in the G2 Galley between fuselage station 350-380.
B. Removal Procedure
(1) Ensure satLINK circuit breaker on the P18-2 Overhead Circuit Breaker Panel is pulled.
(2) Ensure system is completely powered down.
(3) Remove Handset per instructions in WIRELESS HANDSET REMOVAL.
(4) Remove 4 screws from the Wireless Handset Dock. (Refer to Figure 401).
(5) Slightly move Handset Dock forward so that you can access the connector on the back of the
Wireless Handset Dock.
(6) Remove Connector from the Wireless Handset Dock.
5. WIRELESS HANDSET DOCK INSTALLATION
A. Access
(1) Location
In the cabin in the G2 Galley between fuselage station 350-380.
B. Removal Procedure
(1) Ensure satLINK circuit breaker on the P18-2 Circuit Breaker Panel is pulled.
(2) Ensure system is completely powered down.
(3) Install Connector to Wireless Handset Dock.
(4) Install 4 screws to the Wireless Handset Dock. (Refer to Figure 401).
(5) Install Handset per instructions in WIRELESS HANDSET INSTALLATION.
C. Installation Test
(1) Supply electrical power (AMM 24-22-00/201).
(2) Remove tags and close the satLINK circuit breaker on the P18-2 Circuit Breaker Panel.
(3) Move the airplane to a position outside of hangar to enable the antenna to link to the Iridium
satellites.
(4) Accomplish the Wireless Handset section of the satLINK system Adjustment/Test in accordance
with AMM 23-26-00/501.

EFFECTIVITY
23-26-04
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MAINTENANCE MANUAL SUPPLEMENT

HF/SAT Relay – REMOVAL & INSTALLATION

1. GENERAL
A. This procedure has two tasks. The first task is the removal of the HF/SAT Relay. The second task is
the installation of the HF/SAT Relay.
B. The HF/SAT Relay is installed adjacent to the Audio Management Unit in the Avionics Compartment.
2. HF/SAT RELAY REMOVAL
A. Access
(1) Location
Adjacent to the Audio Management Unit or HF Transceiver in the Avionics Compartment.
B. Removal Procedure
(1) Pull and tag satLINK circuit breaker on the P18-2 Circuit Breaker Panel.
(2) Ensure system is completely powered down.
(3) Disconnect the HF/SAT Relay socket D9201 from the Relay.
(4) Remove the HF/SAT Relay per SWPM (Refer to Figure 401).

EFFECTIVITY
23-26-05
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MAINTENANCE MANUAL SUPPLEMENT

Figure 401 - HF/SAT Relay

NOTE: Relay installation May not appear as illustrated

EFFECTIVITY
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MAINTENANCE MANUAL SUPPLEMENT

1. HF/SAT RELAY INSTALLATION

A. Access
(1) Location
Adjacent to the Audio Management Unit or HF Transceiver in the Avionics Compartment.
B. Installation Procedure
(1) Ensure satLINK circuit breaker on the P18-2 Circuit Breaker Panel is pulled.
(2) Ensure system is completely powered down.
(3) Install the HF/SAT Relay per SWPM (Refer to Figure 401).
C. Installation Test
(5) Supply electrical power (AMM 24-22-00/201).
(6) Remove tags and close the satLINK circuit breaker on the P18-2 Circuit Breaker Panel.
(7) Move the airplane to a position outside of hangar to enable the antenna to link to the Iridium
satellites.
(8) Accomplish a complete satLINK system Adjustment/Test in accordance with
AMM 23-26-00/501.
D. Put the Airplane back to its Usual Condition
(1) Remove electrical power if it is not necessary (AMM 24-22-00/201).

EFFECTIVITY
23-26-05
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with Archeion, LLC Document
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(123120-AMM)
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MAINTENANCE MANUAL SUPPLEMENT

SATCOM Call Light – REMOVAL & INSTALLATION

1. GENERAL
A. This procedure has two tasks. The first task is the removal of the SATCOM Call Light. The second
task is the installation of the SATCOM Call Light.
B. The SATCOM Call Light is installed in the P8 Aft Electronic Pedestal.
2. SATCOM CALL LIGHT REMOVAL
A. References
(1) AMM 23-21-02/401, Pilot’s Call Panel
B. Access
(2) Location
P8 Aft Electronic Pedestal.
C. Removal Procedure
(1) Pull and tag the following circuit breakers on the P18 Circuit Breaker panel:
satLINK (C9701)
Indicator Lights Test
Indicator Light
(2) At the P8 Aft Electronic Pedestal, gain access to the SATCOM Call Light installed adjacent to
the pilot’s call panel (Reference Figure 401).
(3) Disconnect connector from SATCOM Call Light and stow SATCOM wiring.
(4) Remove placard and jam nut from around SATCOM Call Light assembly.
(5) Remove SATCOM Call Light and cap & stow wiring.

3.375 (MIN)

SATCOM
CALL

Figure 401 - SATCOM Call Light

EFFECTIVITY
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MAINTENANCE MANUAL SUPPLEMENT

3. SATCOM CALL LIGHT INSTALLATION

A. References
(1) AMM 24-22-00/201, Electrical Power – Manual Control
(2) AMM 23-21-02/401, Pilot’s Call Panel
B. Access
(1) Location
P8 Aft Electronic Pedestal.
C. Installation Procedure
(1) Pull and tag the following circuit breakers on the P18 Circuit Breaker panel:
satLINK (C9701)
Indicator Lights Test
Indicator Light
(2) Ensure satLINK and Master Dim and Test systems are completely powered down.
(3) At the P8 Aft Electronic Pedestal, gain access to the blank panel adjacent to the pilot’s call
panel (Reference Figure 401).
(4) Drill ½ inch hole into the Blank panel. Deburr edges of hole and clean with isopropyl alcohol.
(5) Locate stowed SATCOM Wiring.
(6) Terminate and install the MS2526-12 (25F1208) light assembly through the hole and install and
tighten jam nut.
(7) Install SATCOM placard adjacent to the SATCOM light assembly.
D. Installation Test
(1) Supply electrical power (AMM 24-22-00/201).
(2) Remove tags and close the following circuit breakers on the P18 Overhead Circuit Breaker
panel:
satLINK (C9701)
Indicator Lights Test
Indicator Light
(3) Move the airplane to a position outside of hangar to enable the antenna to link to the Iridium
satellites.
(4) Accomplish a complete satLINK system Adjustment/Test in accordance with
AMM 23-26-00/501.
E. Put the Airplane back to its Usual Condition
(1) Remove electrical power if it is not necessary (AMM 24-22-00/201).

EFFECTIVITY
23-26-06
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MAINTENANCE MANUAL SUPPLEMENT

satLINK WLAN Antenna – REMOVAL & INSTALLATION

1. GENERAL
A. This procedure has two tasks. The first task is the removal of the WLAN Antenna. The second task is
the installation of the WLAN Antenna.
B. The satLINK WLAN Antenna is installed on the satLINK Unit located overhead at fuselage station 490,
between stringers STR-2L and STR-3L.
2. satLINK WLAN ANTENNA REMOVAL
A. Access
(1) Location
Overhead at fuselage station 490.
B. Removal Procedure
(1) Pull and tag satLINK circuit breaker on the P18-2 Overhead Circuit Breaker Panel.
(2) Ensure system is completely powered down.
(3) Remove the WLAN Antenna by rotating the WLAN Antenna Connector Counter Clock Wise
(Refer to Figure 401).

Figure 401 - WLAN Antenna

EFFECTIVITY
23-26-07
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2. satLINK WLAN ANTENNA INSTALLATION

A. Access
(1) Location
Overhead at fuselage station 490.
B. Installation Procedure
(1) Ensure satLINK circuit breaker on the P18-2 Overhead Circuit Breaker Panel is pulled.
(2) Ensure system is completely powered down.
(3) Install the WLAN Antenna by rotating the WLAN Antenna Connector Clock Wise onto satLINK
Unit TNC Connector J6 (Refer to Figure 401).
C. Installation Test
(1) Supply electrical power (AMM 24-22-00/201).
(2) Remove tags and close the satLINK circuit breaker on the P18-2 Overhead Circuit Breaker
Panel.
(3) Accomplish a complete satLINK system Adjustment/Test in accordance with
AMM 23-26-00/501 relevant to the WLAN Antenna.
D. Put the Airplane back to its Usual Condition
(1) Remove electrical power if it is not necessary (AMM 24-22-00/201).

EFFECTIVITY
23-26-07
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MAINTENANCE MANUAL SUPPLEMENT

Iridium Signal Filters – REMOVAL & INSTALLATION

1. GENERAL
A. This procedure has two tasks. The first task is the removal of the Iridium Signal Filters. The second
task is the installation of the Iridium Signal Filters.
B. The Iridium Signal Filters are installed overhead at fuselage station 490, between stringers STR-2L
and STR-3L.

2. Iridium SIGNAL FILTERS REMOVAL

A. Access
(1) Location
Overhead at fuselage station 490
B. Removal Procedure
(1) Pull and tag satLINK circuit breaker on the P18-2 Overhead Circuit Breaker Panel.
(2) Ensure system is completely powered down.
(3) In the passenger cabin, gain access to the Iridium Signal Filters by removing the ceiling panels
at fuselage station 490.
(4) Disengage the connectors. Use dust caps on disconnects for protection.
(5) Remove the four screws (P/N: MS35206-326) holding the Iridium Signal Filters in place.
3. Iridium SIGNAL FILTERS INSTALLATION
A. References
(1) AMM 24-22-00/201, Electrical Power – Manual Control
B. Access
(1) Location
Overhead at fuselage station 490
Flight Compartment – MCDU
C. Installation Procedure
(1) Ensure satLINK circuit breaker on the P18-2 Overhead Circuit Breaker Panel is pulled.
(2) Ensure system is completely powered down.
(3) In the passenger cabin, gain access to the Iridium Signal Filters by removing the ceiling panels
at fuselage station 490.
(4) Install the Iridium Signal Filters to the mount plate and secure using 4 screws
(P/N: MS35206-326).
(5) Remove dust caps (if applicable) and engage cable connectors to their respective locations.

EFFECTIVITY
23-26-08
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D. Installation Test
(1) Supply electrical power (AMM 24-22-00/201).
(2) Remove tags and close the satLINK circuit breaker on the P18-2 Overhead Circuit Breaker
Panel.
(3) Move the airplane to a position outside of hangar to enable the satLINK antenna to link to the
Iridium satellites.
(4) Do a system test of satLINK system in accordance with AMM 23-26-00/501.
(5) Do an operational test of Global Positioning System (GPS) in accordance with
AMM 34-58-00/501.
(c) During an active satLINK Call (AMM 23-26-00), ensure GPS L and GPS R position is
displayed without interruption.
(d) During a satLINK ACARS/SATCOM interface test (AMM 23-26-00/502), ensure GPS L
and GPS R position is displayed without interruption.
E. Put the Airplane back to Its Usual Condition
(1) Install the ceiling panels at fuselage station 490.
(2) Remove electrical power if it is not necessary (AMM 24-22-00/201).

EFFECTIVITY
23-26-08
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MAINTENANCE MANUAL SUPPLEMENT

Wi-Fi ON/OFF SWITCH – REMOVAL & INSTALLATION

1. GENERAL
A. This procedure has two tasks. The first task is the removal of the Wi-Fi ON/OFF switch. The second
task is the installation of the Wi-Fi ON/OFF switch.
B. The Wi-Fi ON/OFF switch is installed on the P8 Aft Electronic Pedestal.
2. Wi-Fi ON/OFF SWITCH REMOVAL
A. References
(1) AMM 23-21-02/401, Pilot’s Call Panel
B. Access
(2) Location
P8 Aft Electronic Pedestal, Flight Compartment.
C. Removal Procedure
(1) Pull and tag the following circuit breakers on the P18 Overhead Circuit Breaker panel:
satLINK (C9701)
(2) Ensure satLINK system is completely powered down.
(3) At the P8 Aft Electronic Pedestal, gain access to the back of the Wi-Fi ON/OFF switch installed
adjacent to the pilot’s call panel. (Reference Figure 401)
(4) From behind the mounting panel, remove wire lugs terminated to the switch.
(5) Cap and stow harness.
(6) From the front of the mounting panel, open the switch guard and remove nut, washer and switch
guard. (Reference Figure 402)
(7) Remove switch by sliding the toggle out of the panel cutout from the back.
(8) Remove placards adjacent to the switch and switch decal behind panel.
(9) Reinstall the panel.

EFFECTIVITY
23-26-11
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OVERRIDE
satLINK
Wi-Fi

3.375 (MIN)
OFF

NORMAL 0.75

HF GND XMIT SWITCH

ON OVERRIDE SWITCH

1.25

Figure 401 – Wi-Fi ON/OFF SWITCH

EFFECTIVITY
23-26-11
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MAINTENANCE MANUAL SUPPLEMENT

Figure 402 – Wi-Fi ON/OFF SWITCH

(TYP)

EFFECTIVITY
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MAINTENANCE MANUAL SUPPLEMENT

1. Wi-Fi ON/OFF SWITCH INSTALLATION

A. References
(1) AMM 24-22-00/201, Electrical Power – Manual Control
(2) AMM 23-21-02/401, Pilot’s Call Panel
B. Access
(1) Location
P8 Aft Electronic Pedestal, Flight Compartment
C. Installation Procedure
(1) Pull and tag the following circuit breakers on the P18 Circuit Breaker panel:
satLINK (C9701)
(2) Ensure satLINK system is completely powered down.
(3) At the P8 Aft Electronic Pedestal, gain access to the panel adjacent to the pilot’s call panel
(Reference Figure 401).
(4) If the switch comes pre-assembled, remove nut and washer installed around toggle.
(Reference Figure 402)
(5) Insert switch into the panel cutout by sliding it through the panel from the back.
(6) Align keyway and install washer, nut and guard on switch. (Reference Figure 402)
(7) Locate switch harness with connected lugs.
(8) Install lugs onto terminal screws per Boeing SWMP 23-30-00.
(9) Install switch decal adjacent to switch on behind the mounting panel.
(10) Reinstall the panel.
(11) Install satLINK Wi-Fi and ON/OFF placards adjacent to switch on front face of mounting panel.
(Reference Figure 401).
D. Installation Test
(1) Supply electrical power (AMM 24-22-00/201).
(2) Remove tags and close the following circuit breakers on the P18 Circuit Breaker panel:
satLINK (C9701)
(3) Accomplish the Deactivation/Activation Of Cabin Wireless section of the satLINK system
Adjustment/Test in accordance with AMM 23-26-00/501.
E. Put the Airplane back to its Usual Condition
(1) Remove electrical power if it is not necessary (AMM 24-22-00/201).

EFFECTIVITY
23-26-11
All Aircraft maintained in accordance Page 404
with Archeion, LLC Document
26047-ICA
23-26-11 JAN 12/2013

(123120-AMM)
(POST ST03386AT)
 BOEING 737

MAINTENANCE MANUAL SUPPLEMENT

Avionica Personality Module (avPM) – REMOVAL & INSTALLATION

1. GENERAL
A. This procedure has two tasks. The first task is the removal of the avPM. The second task is the
installation of the avPM.
B. The avPM are installed overhead at fuselage station 490, between stringers STR-2R and STR-3R.

2. avPM REMOVAL
A. Access
(1) Location
Overhead at fuselage station 490
B. Removal Procedure
(1) Pull and tag satLINK circuit breaker on the P18-2 Overhead Circuit Breaker Panel.
(2) Ensure system is completely powered down.
(3) In the passenger cabin, gain access to the avPM by removing the ceiling panels at fuselage
station 490.
(4) Open the avPM SIM card door using a slotted screw driver. Remove the SIM card from the
avPM and disposition to stores. Retain for re-installation.
(5) Disengage the connector. Install a dust cap on the disconnect for protection.
(6) Remove the four screws (P/N: MS27039-0818) holding the Iridium avPM in place.
3. avPM INSTALLATION
A. References
(1) AMM 24-22-00/201, Electrical Power – Manual Control
B. Access
(1) Location
Overhead at fuselage station 490
Flight Compartment – MCDU
C. Installation Procedure
(1) Ensure satLINK circuit breaker on the P18-2 Overhead Circuit Breaker Panel is pulled.
(2) Ensure system is completely powered down.
(3) In the passenger cabin, gain access to the satLINK LRU bracket by removing the ceiling panels
at fuselage station 490.
(4) Open the avPM SIM card door using a slotted screw driver. Ensure the SIM card is installed in
the avPM.
(5) Install the avPM to its mount plate and secure it using 4 screws (P/N: MS27039-0818).
(6) Remove dust cap (if applicable) and engage cable connector to avPM unit.

EFFECTIVITY
23-26-12
All Aircraft maintained in accordance Page 401
with Archeion, LLC Document
26047-ICA
23-26-12 JAN 12/2013

(123120-AMM)
(POST ST03386AT)
 BOEING 737

MAINTENANCE MANUAL SUPPLEMENT

D. Installation Test
(1) Supply electrical power (AMM 24-22-00/201).
(2) Remove tags and close the satLINK circuit breaker on the P18-2 Overhead Circuit Breaker
Panel.
(3) Accomplish the avPM section of the satLINK system Adjustment/Test in accordance with AMM
23-26-00/501.
E. Put the Airplane back to Its Usual Condition
(1) Install the ceiling panels at fuselage station 490.
(2) Remove electrical power if it is not necessary (AMM 24-22-00/201).

EFFECTIVITY
23-26-12
All Aircraft maintained in accordance Page 402
with Archeion, LLC Document
26047-ICA
23-26-12 JAN 14/2013

(123120-AMM)
(POST ST03386AT)