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Sourav Mitra: Team Manager

Sourav Mitra has over 3 years of experience as a Team Manager in international BPOs in the US, UK, and Australia. He joined Tele Minds Infotech in June 2017 as a Tele Caller and was promoted to Team Manager in September 2018 after achieving 130% growth across parameters. In May 2019, he qualified for an international trip by meeting performance targets, and was promoted to Area Manager in September 2019 for achieving another 130% growth.

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48 views2 pages

Sourav Mitra: Team Manager

Sourav Mitra has over 3 years of experience as a Team Manager in international BPOs in the US, UK, and Australia. He joined Tele Minds Infotech in June 2017 as a Tele Caller and was promoted to Team Manager in September 2018 after achieving 130% growth across parameters. In May 2019, he qualified for an international trip by meeting performance targets, and was promoted to Area Manager in September 2019 for achieving another 130% growth.

Uploaded by

Sourav Mitra
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Sourav Mitra EXPERIENCE

Team Manager Team Manager (Jun 2017 -


Tele Minds Infotech Current)

Joined as Tele Caller in June 2017, in March 2018 Took increment,


and in Appraisal Month September 2018 Took Promotion as
promoted as TM by completing 130% growth in every
parameters.

In May 2019 qualified for international trip by completing the


parameters

In September 2019 took promotion and promoted as SM by


completing 130% growth in every parameters
PERSONAL INFO

+91 9816356253

[email protected] Area Manager (Jun 2015 -


R.P Enterprise May 2017)
Stationpara, Badkulla, Nadia My job role was to take part in Distribution sells by handling
741121, West Bengal. team, i took part in growth of Distributor.

SUMMARY Area Field Manager (May 2014 -


PEPSICO May 2015)
Works as field officer and took part to boost the sales of
Experienced Team manager with over 3 years of experience in
International BPO (U.S, U.K & Australian Process). Excellent reputation company, with building good relation with distributors and
for resolving problems, improving customer satisfaction, and retailers.
driving overall operational improvements. Consistently saved
Tele Marketing Executive (Oct 2013 -
costs while increasing profits.
SMB SOLUTION Apr 2014)
My Job role was out Bond sales executive, which was an
SKILLS international calling.

Have to sell pharmaceutical product to citizen of America over


Team Handling
telephonic conversation.
Distribution Management

Direct Sales EDUCATION

Marketing Polytechnic(Mechanical) - 65% (Jun 2008 -


Punjab State Board Of Technical Education May 2011)
Business
Development B.Tech(Mechanical) - 67% (Jul 2011 -
Punjab Technical University (Ptu) Jun 2014)
Sales
Higher Secondary(Matric) - 58% (Apr 2007 -
Man Management Skills Kendriya Vidyalaya May 2008)

Advance Diploma In Computer (Dec 2008 -


LANGUAGES Apication(Computer Application) - Dec 2009)
73%
Institute Of Computer Management
Hindi

Assamese
AWARDS
Bengali

English
CIRCLE CHAMPION
INTERESTS/HOBBIES
Has fulfilled the given by the Circle Manager by completing
all the parameters
Reading

STAR
Traveling
Awarded as STAR Champion as promoted to new designation
Crafts
SMART MANAGER
Was awarded as SMART Manager which was an regional level
contest

STAR
Awarded as STAR champion as promoted to new designation.

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