TheCompassionCompetenceScale StudentNurses
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1
Maternity and Children Department, Faculty
of Nursing King Abdulaziz University, Jeddah, Abstract
Saudi Arabia Aim: The aim of this study is to assess the validity and reliability of the Compassion
2
Nursing Department, College of Applied
Competence Scale Arabic version for Saudi nursing students and interns.
Medical Sciences, Shaqra University, Al
Dawadmi, Saudi Arabia Background: Compassion is an essential element of quality health care in which
3
Medical-Surgical Department, College of training nursing students to deliver compassionate care is important. Assessment of
Nursing, King Saud University, Riyadh, Saudi
Arabia compassion competence of Arabic-speaking nursing students requires a valid and
4
Department of Nursing, College of Applied reliable tool.
Medical Sciences, Majmaah University,
Design: This is a descriptive and cross-sectional study.
Majmaah, Saudi Arabia
Methods: This investigation was conducted from April to May 2019 in two universi-
Correspondence
ties in Saudi Arabia involving nursing students and interns. Cultural adaptation was
Jonas Preposi Cruz, Nursing Department,
College of Applied Medical Sciences, Shaqra performed using a forward–backward translation method. Content validity and
University, Al Dawadmi, Saudi Arabia.
construct validity through exploratory factor analysis were established. Internal con-
Email: [email protected]
sistency, stability and reliability were also determined for the scale.
Funding information
Results: The Arabic version has an excellent content validity. The exploratory factor
Deanship of Scientific Research (DSR), King
Abdulaziz University, Jeddah, Grant/Award analysis supported a three-factor solution that accounts for 50.62% of the scale's
Number: DF-035-668-1441
variance. The Cronbach's alpha of the scale was 0.806, whereas the Cronbach's alpha
of the subscales ranged from 0.739 to 0.797. The intraclass correlation coefficient of
the two-week test–retest scores was 0.84. The university, gender, year level and
family type predicted the students' compassion competence.
Conclusion: The Arabic version can be used to measure Arabic-speaking nursing
students' compassion competence in clinical areas.
KEYWORDS
Int J Nurs Pract. 2020;e12843. wileyonlinelibrary.com/journal/ijn © 2020 John Wiley & Sons Australia, Ltd 1 of 9
https://doi.org/10.1111/ijn.12843
2 of 9 ALABDULAZIZ ET AL.
culturally adapted to assess compassion competence in nursing stu- 2.4 | Data collection
dents and nursing interns in Saudi Arabia. Hence, the study is relevant
in providing evidence on the psychometric properties of the Compas- A demographic data sheet collected information on students' age, sex,
sion Competence Scale Arabic version (SSC-A) when used among academic year level, type of family (nuclear or extended) and type of
nursing students and interns to allow accurate assessment of nursing living community (rural or urban).
students' compassion competence. It will also enable the creation of TThe Compassion Competence Scale by Lee and Seomun (2016)
educational interventions that are focused on students in terms of was created as a measure to screen nurses' compassion compe-
compassionate care. The study may also pave the way to more studies tence. The tool has 17 items, which can be responded as a five-
and cross-cultural studies on compassionate care and compassion point Likert scale (1 = strongly disagree to 5 = strongly agree). The
competence among nursing students and interns, thus, enriching the scale comprises three subscales: communication, sensitivity and
literature on this topic. insight. Dimension scores can be obtained by calculating the means
of the item-scores in each dimension. The total mean for the entire
scale can also be calculated. A high mean indicates a high level of
2 | METHODS compassion competence. The Cronbach's alpha of the scale was
0.91, whereas the subscale communication, sensitivity and insight
2.1 | Aim were 0.88, 0.77 and 0.73, respectively. The test–retest reliability
was 0.80. The exploratory factor analysis (EFA) supported the
The study examined the validity and reliability of the CCS-A and three-factor solution of the tool, with a cumulative percentage of
explored the demographic factors influencing the students' compas- variance of 55.94%. For convergent validity, the scale and its three
sion competence. subscales correlated strongly with other scales measuring compas-
sion (Lee & Seomun, 2016).
TA forward–backward translation method was used to translate
2.2 | Design the CCS-A (Beaton, Bombardier, Guillemin, & Ferraz, 2000). First,
two bilingual Saudis produced separate translations from English to
This is a quantitative and cross-sectional study. Arabic; both translators were assistant professors in nursing. Sec-
ond, a certified translator combined the two translations to create
an Arabic version. Third, this version was translated back to English
2.3 | Sample by two translators (unrelated to nursing), each producing separate
versions. Fourth, the translated and back-translated versions were
The investigation was conducted in two state universities in Saudi evaluated by five experts who judged the cultural and linguistic
Arabia. Both universities (referred as University A and B in this equivalence of the scale's items. The panel was also tasked to
study) are situated in Riyadh, Saudi Arabia. The baccalaureate pro- appraise the content validity by assessing each item's relevance to
gramme in nursing (BSN) in the country comprises 4 years of theo- the construct compassion competence (1 = not relevant to 4 = highly
retical and clinical nursing courses and a year of internship relevant; Polit & Beck, 2016). Fifth, the CCS-A was distributed to
programme after completion of the academic requirements. The first 50 nursing students (excluded in the main study) for pilot test. Con-
year of the programme is considered a preparatory year where stu- sequently, the Cronbach's alpha of the whole scale was 0.849,
dents are required to take basic courses. The nursing proper starts whereas its subscales were as follows: communication = 0.708, sen-
in the second year. sitivity = 0.807 and insight = 0.739. No item was reported to have
The sample size for this study was guided by the required sam- any problem.
ples for conducting factor analysis. Costello and Osborne (2005) The researchers coordinated with the heads of each depart-
stated that a ratio of 10 respondents for each item of the tool is ment to secure the schedule of the potential respondents. Upon
recommended. Hence, the required sample size for this study was securing the schedule, the researchers planned for the recruitment
170 nursing students. The students were deemed qualified to be a and data collection. The recruitment of participants was performed
respondent if they (1) were Saudi nationals, (2) registered full-time as by the researchers before the collection of data. The qualified stu-
sophomore, junior or senior BSN students in the two universities or dents were approached during their break. Students who agreed
registered in the internship programme and (3) had or were having to participate were given the survey with a cover letter with
clinical duties during the conduct of the study. Freshmen were regard to the study. Codes were included in the survey to allow
excluded because the preparatory programme did not have nursing the comparison of the test and retest scores. The students submit-
courses and clinical duties. To ensure the adequacy of the sample, a ted the filled-out questionnaires in the drop boxes that were set
universal sampling technique was employed. A total of 369 students up in various areas around the campus. Two weeks after the pre-
were deemed eligible to participate. However, only 317 question- liminary collection, a similar questionnaire was dispensed following
naires were returned and included in the analysis (response the codes. The data collection period lasted from April to May
rate = 85.9%). 2019.
4 of 9 ALABDULAZIZ ET AL.
TABLE 2 Item mean, corrected item-total correlations and Cronbach's alpha if item is deleted (n = 317)
0.16 (P = 0.047, 95% CI [0.00, 0.32]) than nursing interns. Nursing stu- The findings revealed that the content validity of the CCS-A was
dents that belonged to an extended type of family reported higher excellent. The five-member panel of experts concurred that each item
scores of 0.17 (P < 0.001, 95% CI [0.09, 0.24) than those belonging to in the scale was in agreement in gauging the compassion competence
a nuclear type of family. of Saudi nursing students. The creation of the tool items was centred
on the conceptual analysis of compassion competence and the inter-
views of nurses about compassion competence. The results reported
4 | DISCUSSION that respect and empathy for patients, emotional connection and
communication with patients with warmth and insight, responsibility
Compassion has been thought as one of the essential assets of the to acquire extensive nursing knowledge and constant efforts to
nursing profession and is a critical component of quality nursing care develop one's self were the key concepts of compassion competence
(Lee & Seomun, 2016). Compassion adds value to how nurses deliver among nurses, which served as the basis in constructing the items on
quality nursing care through understanding and recognizing patient's the scale (Lee & Seomun, 2016). The panel agreed that the scale items
holistic needs and delivering care that is considerate, respectful and were conceptually appropriate for nursing students and was in agree-
accepting. Measuring compassion competence among nursing stu- ment with the cultural background of the nursing students. Further-
dents and interns is the first step to understanding areas on this con- more, by looking at the item analysis results, the ITC values were
struct that needs to be enhanced to ensure the development of within the acceptable range, and none of the items caused more than
compassionate future nurses. The present investigation has proven 10% decrease in the scale's Cronbach's α when deleted. These find-
the validity and reliability of such measure among Saudi nursing ings indicated that all the items correlated well with the scale score,
students. and each item contributed to the internal consistency of the scale.
6 of 9 ALABDULAZIZ ET AL.
TABLE 3 Results of factor analysis (n = 371) following reasons: (a) it had a stronger correlation with factor 1 (Nun-
Item Factor 1 Factor 2 Factor 3 nally & Bernstein, 1994) and (b) the latent nature of the items was
related to the construct of the factor (Yong & Pearce, 2013).
8 0.757
Factor 1 was labelled as “communication,” following the original
2 0.690
scale. Communication was defined as “expressing understanding and
5 0.685
compassion toward patients and their families” (Lee & Seomun, 2016,
3 0.667
p. 80). The factor contained items with regard to nurses' use of com-
4 0.659
munication to express compassion and to encourage patients, such as
7 0.548 sense of humour, patient's expression of concerns and challenges and
6 0.521 0.437 the use of nonverbal cues when communicating to patients. Previous
1 0.413 studies underscored the importance of communication in compassion-
11 0.773 ate care. Ortega-Galán et al. (2019) stated that effective communica-
13 0.747 tion; active listening; and attentive, calm and unpressured interaction
9 0.731 with patients could create effective communication, which was essen-
12 0.698 tial to end of life care. Nurses' communication skills were vital in
ensuring compassionate care. Similar to the original scale, factor
10 0.683
2 was named “sensitivity.” Lee and Seomun (2016) reported that sen-
16 0.774
sitivity entailed carefully observing and recognizing and appropriately
14 0.688
reacting to the changing emotions of patients. Nurses must have the
15 0.686
ability to sense and acknowledge a patient's feelings, difficulties and
17 0.657
challenges to provide compassionate care effectively. The concepts of
Variance explained 24.84 14.47 11.30
being mindful of actions and reactions towards the patient, paying
Cumulative variance explained 24.84 39.32 50.62 attention to the patient, responding to patients promptly, being toler-
ant and being aware of the patient's emotional changes were the
The EFA supported a three-factor solution to the scale, which items that loaded into the factor. In the qualitative study that was
was similar to the original scale factor solution (Lee & Seomun, 2016). conducted among patients' experience, the patients recognized com-
The explained variance of the three factors was adequate, indicating passionate care when nurses show awareness and understanding
that the three factors had substantial contribution to predicting the about the suffering of the patients; thus, nurses must show sensitivity
compassion competence of nursing students (Brown, 2015; to the patients' condition (Bramley & Matiti, 2014). The third factor
Kline, 2014). The items had high factor loadings on the factor that was labelled as “insight.” Lee and Seomun (2016) reported that insight
they loaded, signifying that each factor was considerably accounted was the act of having a clear understanding of the patient and identi-
for by their items (Yong & Pearce, 2013). However, item 6 was split- fying and recognizing the patient's needs and condition with profes-
loaded into factors 1 and 3. A higher factor loading was recorded in sional knowledge. This factor showed that being compassionate was
factor 1 than in factor 3. Item 6 was consistent with the construct of not only about being sensitive to the situation of the patient or about
the items in factor 1. Thus, this item was retained in factor 1 for the communicating effectively with them. Compassion was also about
TABLE 4 Result of the regression analysis on the overall compassion competence (n = 317)
Lower Upper
***
University 0.20 0.04 0.26 4.86 <0.001 0.12 0.28
Gender 0.16 0.04 0.22 4.06 <0.001*** 0.08 0.24
Age −0.01 0.02 −0.02 −0.18 0.860 −0.04 0.04
Academic level (Reference group: Nursing interns)
Second year 0.00 0.10 0.00 −0.00 0.998 −0.20 0.20
Third year 0.16 0.08 0.19 2.00 0.047* 0.00 0.32
Fourth year 0.11 0.07 0.13 1.52 0.130 −0.03 0.24
Family type 0.17 0.04 0.22 4.10 <0.001*** 0.09 0.24
Community type −0.05 .039 −0.06 −1.14 0.257 −0.12 0.03
2 2
Note: R = 0.191, adjusted R = 0.170.
*
Significant at 0.05.
***
Significant at 0.001.
ALABDULAZIZ ET AL. 7 of 9
understanding the situation of the patient and providing appropriate result might be explained by parenting and attachment styles, which
and customized care suitable to their condition based on empirical were critical in the development of one's empathy later in life (Essays,
knowledge. This kind of care could be achieved if nurses were able to UK, 2018). A previous study argued that children in a supportive fam-
build a rapport with the patient, which enables nurses to have a deep ily and those who had parents who support the emotional expression
assessment of the patients' condition and engage the patient in the of children were highly emphatic (Taylor, Eisenberg, Spinrad, Eggum, &
nursing care process (Lown, Rosen, & Marttila, 2011). Sulik, 2013). Being in an extended family exposes the individual to
The scale and its factors' Cronbach's alpha were above the social events and interactions, which could further shape the emo-
accepted cut-off. This indicated that the internal consistency of the tional reactions of the person.
scale was good, signifying the coherence of the items in the scale
(Nunnally & Bernstein, 1994). Similarly, the original scale had good
internal consistency (Lee & Seomun, 2016). To support the scale's reli- 4.1 | Study limitations
ability, the ICC of the two-week test and retest scores were obtained,
and the value was higher than the acceptable value of 0.80 (Vincent, The validity test was only limited to EFA. Future studies should be
1999). This finding implied that the CCS-A was efficient in the mea- conducted using other validity tests, such as convergent, divergent
surement of compassion competence of Saudi nursing students with and discriminant validity tests. In addition, the study was only con-
consistency over time (Boateng, Neilands, Frongillo, Melgar- ducted in one region in the country. Hence, future studies should
Quiñonez, & Young, 2018). The same ability of consistent measure- include a wider range of study settings. This study focused on nursing
ment was reported by Lee and Seomun (2016) in the original version students only. Another study must test the scale's validity and reliabil-
of the scale. ity among practicing nurses in Saudi Arabia.
With regard to the relationship between the students' demo-
graphic profile and compassion competence, the analysis revealed
that the university, gender, academic level and family types were 5 | C O N CL U S I O N
associated with the respondents' compassion competence. Differ-
ences in compassion competence were observed between the stu- The study was carried out to examine the psychometric properties of
dents from the two universities, with students from University B a culturally and linguistically adapted tool in measuring Saudi nursing
reporting higher levels of compassion competence than the students students' compassion competence. The study concludes that the
from University A. A plausible explanation for this was that environ- CCS-A is a valid and reliable tool that can be used in measuring Saudi
mental factors, such as organizational and individual factors, could nursing students and interns' compassion competence. The study pro-
play an important role in creating a caring environment, which would vides evidence that compassion competence varies between students
allow compassionate care (Christiansen, O'Brien, Kirton, Zubairu, & depending on the university, gender, year-level and type of family.
Bray, 2015). Studies reported that compassion could be learned Ensuring that future nurses possess the necessary competence
(e.g., Hofmeyer et al., 2016, 2018). Strategies and methods of teach- to deliver quality nursing care is a critical function of nursing schools.
ing and learning might vary from one institution to another, which Similarly, nursing students must develop and maintain compassion
may lead to varying levels of development of compassion. Similarly, competence as they navigate through their years in the nursing
nursing students often struggle with compassionate care, and often- school, as well as when they transition to the clinical settings. In
times, their compassion deteriorate as they become more immersed in order to develop such competence, nursing educators, both in the
the demanding clinical environment (Booth, 2016). classroom and clinical settings, must plan and implement interven-
Female students reported higher levels of compassion compe- tions and activities to foster compassion among students. A valid and
tence than male students. Similar results were reported among nurs- reliable tool is essential to assess the areas concerning compassion of
ing students in Korea (Kim, 2018) and medical students in Saudi students that needs to be improved or sustained. Hence, this study
Arabia (Hamed, Alahwal, Basri, & Bukhari, 2015). Some studies argued provided evidence that the CCS-A could be used to provide valid and
that sex differences with regard to compassion were highly depen- reliable assessments of Saudi nursing students' compassion
dent on the social context, in which societal norms dictate gender competence.
roles and expectations (Michalska, Kinzler, & Decety, 2013; O'Brien, The results of the study have opened plenty of opportunities for
Konrath, Grühn, & Hagen, 2012). These factors might explain the dif- nursing research, education and practice. For nursing research, the
ferences in the findings. Saudi Arabia is known to have a patriarchal CCS-A can be employed to measure the compassion competence of
society, where men are perceived and expected to be strong and students in this part of the world accurately, thus contributing to the
dominant. In Saudi society, showing weak emotions is uncommon for literature. This study will also open doors for international and cross-
Arab men. Alghowinem, Goecke, Wagner, and Alwabil (2019) reported country comparisons of compassion competence. For nursing educa-
that women were found to be emotionally expressive, whereas men tion, the tool can be utilized as a routine assessment or screening
manifested strong emotions. measure to determine the level of compassion competence of nursing
Furthermore, students belonging to extended families reported students and interns and form a basis for educational intervention.
higher compassion competence than those from nuclear families. This This method can also be used to evaluate the effectiveness of existing
8 of 9 ALABDULAZIZ ET AL.
educational programs in the country, which aim to encourage compas- Brown, T. A. (2015). Confirmatory factor analysis for applied research (2nd
sionate care among nursing students and interns. The tool can also be ed.). London: The Guilford Press.
Christiansen, A., O'Brien, M. R., Kirton, J. A., Zubairu, K., & Bray, L. (2015).
used by nursing instructors to assess the areas on providing compas-
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