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Week 3Assignment: Job Analysis and Job Description

Marcus Phillips

HRM 500: HR Management Foundations

Dr. Obioma Iwuanyanwu

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April 24, 2021

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Section 1: Write a company overview that summarizes the company's vision, mission, and

organizational strategy.

The job and organization that I chose for this assignment is my current job with my

current employer. The position is Sr. Manager, Human Resources Business Partner. Verizon’s

mission statement is “We deliver the promise of the digital world to our customers. We make

their innovative lifestyles possible. We do it all through the most reliable network and the latest

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technology”. (2) Verizon is a telecommunications company that utilizes its strong network to

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connect people, businesses, and machines to deliver the digital world to its customers. Verizon

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leans on its core values which include; "a great customer experience, growth & profitability,
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speak human, keep our word, digital-first and better matters for our customers." (2) Verizon has

broken its key businesses into three areas of focus. Verizon Consumer Group focuses on our
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general public customers, Verizon Business Group, which focuses on our business customers.
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Verizon Media focuses on delivering media content and building platforms to deliver our

network and content. The business unit that this position supports is our Verizon Consumer
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Group, specifically our Western United States sales team. This position is based in Denver, CO,

and supports our Retail Sales employees in Minnesota, Iowa, Nebraska, North Dakota, South
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Dakota, Montana, Wyoming, Colorado, and New Mexico. This position supervises a team of
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four HR Business Partners.

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Section 2: List three or more qualifications for the position, including required knowledge,

skills, and abilities:

Bachelor's degree in Human Resources; Master’s Degree preferred or equivalent

experience. 8+ years of relevant leadership work experience. (At least 3 – 5 years working with

senior-level managers on high-level HR issues and initiatives). A minimum of 10 years of

Human Resources experience includes management of remote employees in multiple locations,

emphasizing labor and employment laws around EEO, Affirmative Action, diversity, union

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avoidance, employee relations practices, staffing, and training. Excellent written and verbal

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communication skills. Wide range of computer skills that include Microsoft Office, Google

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Suite, and PeopleSoft. Ability to analyze data and identify emerging trends and issues. SPHR
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and or SHRM-SCP Certification and previous experience supporting retail sales with high

volume employee relations strongly preferred.

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Section 3: Describe three or more ways the duties and responsibilities associated with this

role reflect the organization's vision, mission, and strategic goals:

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This role partners primarily with Consumer Directors and the Vice President responsible
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for Retail Sales Operations in Colorado, New Mexico, Montana, Nebraska, North Dakota, South
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Dakota, Minnesota, Iowa, and Wyoming. The role will is based in the North Central

Headquarters location outside Denver in Greenwood Village, Colorado. The Sr. Mgr – HRBP
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Responsibilities include but are not limited to recruitment and retention, employee relations,

training and development, benefits, and salary administration. Identifies, analyzes, and diagnoses

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"people processes" and strategies as they affect the business planning and implementation.

Ensures that matters relative to company compliance are handled appropriately and promptly

received, addressed, and resolved. Works with regional heads and functional leaders to

implement HR solutions to build business capability and facilitate strategic business plans.

Partners with market leadership and the Market Human Resources Director to develop and

maintain a productive, legally compliant work environment. Cultivates and maintains effective

business partner relationships with clients. Recommends course of action for compliance and/or

alignment with Company values and business strategies region-wide. Manages implementation

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and roll-out of new HR programs (Destinations, Benefit programs, etc.)

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Section 4: Explain the purpose the job/position serves with the company.
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The Sr. Mgr – HRBP performs broad professional/functional responsibilities in employee
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relations, staffing, benefits, compensation, and other Human Resources functions, ensuring
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consistency in the administration of HR policies and practices and supporting the organization's

Core Values. Recommends course of action for compliance and/or alignment with Company
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values and business strategies. Promotes high professional standards by guiding supervisors and

managers on employee relations issues, including the proper use of discipline or other corrective
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action and/or policy-practice interpretation. Receives broad guidance & is accountable for
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project or program results. Exercises considerable judgment in developing methods, techniques

& evaluation criteria for obtaining results. Work is accomplished without significant direction.
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Delegates work with lower-banded team members. Develops resolutions to complex problems

that require the frequent use of creativity. Analysis of situations or data requires an in-depth

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evaluation of variable factors. Exercises judgment in selecting methods, techniques, and

evaluation criteria for obtaining results.

Section 5: Explain how you determined the duties and qualifications for the job.

The duties and qualifications were determined by analyzing the advanced skills needed

within Human Resources' professional discipline and general knowledge of other areas. Due to

the oversight and decision-making authority, this role requires independent thinking and

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demands the full use and application of principles, theories, concepts, and technologies in the

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Human Resources field. The position was benchmarked using information from the Society for

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Human Resources Management (SHRM) and the Department of Labor (DOL). (3 & 4)
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Section 6: Identity which employment laws were considered when creating the job
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description.
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The following employment laws were considered while creating this job description;
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National Labor Relations Act (NLRA), Americans with Disabilities Act (ADA), Fair Labor

Standards Act (FLSA), Occupational Safety and Health Act (OHSA), Uniformed Services
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Employment and Reemployment Rights Act (USERRA), Family and Medical Leave Act
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(FMLA), Worker Adjustment and Retraining Notification Act (WARN), Families First

Coronavirus Response Act (FFCRA), Health Insurance Portability and Accountability Act
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(HIPAA), Age Discrimination in Employment Act (ADEA) and Title VII of the Civil Rights Act

of 1964 (Race National Origin, Religion, and Sex Discrimination). (5)

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Sources:

1. R. A. Noe (2020). Fundamentals of Human Resource Management. HRM500

McGraw-Hill, 8th edition.

2. Verizon. About Us. https://www.verizon.com/about/our-company

3. SHRM. Bench Marking Human Capital Metrics. April 25, 2016.

https://www.shrm.org/resourcesandtools/tools-and-

samples/toolkits/pages/benchmarkinghumancapitalmetrics.aspx

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4. United States Department of Labor. Bureau of Labor Statistics.

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https://www.shrm.org/resourcesandtools/tools-and-

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samples/toolkits/pages/benchmarkinghumancapitalmetrics.aspx
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5. United States Department of Labor. Summary of the Major Laws of the

Department of Labor. https://www.dol.gov/general/aboutdol/majorlaws

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