Course Outline

Name
Semester Spring-2021

Class: MBA EVE-Elective (A)

Course: BA5433 Business Application
Instructor:

Class details
Class Timing and
Room
19:15 - 21:45  Room
Session Day(s)
Credit Hours: 3/class hours(per week) | /lab hours(per week)
Course Prerequisites:  None
Consultation Time After Class
Email
Contact #

Course Description
This unit and its text have been specifically designed and formulated to assist junior level managers to develop
senior management skills. The unit contains a wide but detailed spread of information covering key and
significant management practice and theory across line/functional management through to business
planning/motivations and the art of managing people.

Course Objective
The unit will educate any student in how to effectively deliver good sound management practice within a
broad and diverse range of business sectors.

Learning Outcomes
On completion of the course participants would be able to • LO1. Different Types of management Structure •
LO2. Management information in development of organizational policies and objectives. • LO3. Environmental
impact of logistics and transport operations. • LO4. Understand methods of training and development in
relation to teams and individuals. • LO5 Monitor performance indicators. • LO6 People plan as part of an
overall business plan

Teaching and Learning Methodology

• Class Room Lectures, • Case Studies, • Use of Multimedia, • projectors and • written explanations on the
white boards, • Supplemented by group discussions

Materials and Supplies

slides, and videos

Expected Class Conduct

Attendance and on time arrival in class is mandatory

Course Plan
Wee Chapters Session Topic Assesments %
k
• Course Outline Discussion • Introduction the course and its
relevance • Types of management structures • Differentiate
Management
1 between different types of management structure. • Command N/A
Structure
control issues created by different management structures. •
Class Activity: Relevant Case Study
• Understanding the role of MIS. • Importance of MIS in the
Role of development of organizational policies and objectives. •
Management Extrapolate and analyses management information. •
2 N/A
Information Implementation of planning and control systems. • Characteristics
System of decision making and how is it make? • Role of decision making
• Class Activity: Any relevant case study
• Understandings of customer. • Roles & Types of customers. •
Characteristic of different types of customers & their
Customer requirements. • Classification of customers, • External & internal
3 Impact and customers classification & their requirements • Business-to- N/A
significance Business customers classification & their requirements • General
Public Customers classification & their requirements • Class
Activity: Any relevant case study
Information • Introduction to business plan • Characteristics and significance
for of business plan. • Role of information in a business plan. •
4 incorporation Understanding of strategic aims. • Understanding of strategic N/A
into a objectives • Evaluate information for incorporation into a business
business plan plan.
• Understanding and role of Planning, organizing, leading and
Management controlling. • Methods of motivating individuals. • Methods of
5 N/A
Functions supervising a team. • Requirements for departmental operations,
• Class Activity: Relevant Case Study
• Requirements for departmental constraints, • Requirements for
employment legislation and regulations. Clarification of key
Management
6 regulatory and statutory requirements relating to employment, N/A
Functions
health & Safety and working with other(s) Class Activity: Relevant
Case Study
• Understanding & role of training and development. •
Understanding the methods of training • Understanding the
methods of development. • Methods of training and development
Training and in relation to teams and individuals. • Analyze ways to appraise
7 N/A
Development individuals. • Appraisal and identification. • Induction training;
training and development opportunities; evaluation of outcomes;
allocation, monitoring and recording of work activities. •
Alignment of development needs to business objec
8 Mid term Mid term examination/ assessment N/A
• Significance of Assessment and supervising. • Understanding of
Assessment targets and indicators that are used to monitor performance •
9 and Review of group and team work against objectives • identification N/A
supervising and resolution of problems; planning the work of teams and
individuals • Class Activity: Relevant Case Study
individuals, providing feedback and appraisal and development •
code of practice for dealing with disciplinary and grievance
Assessment
procedures • linking organizational and individual objectives
10 and N/A
planning the work of teams and individuals • summarize typical
supervising
KPIs for areas of performance measurement • Class Activity:
Relevant Case Study
11 Performance • Explain the reasons why performance must be measured. • N/A
 Achieving budget figures The Plan, Do, Check, Act loop - the
Shewhart cycle, identifying areas of poor performance, corrective
measurement
action • Clarify the reasons why performance must be measured.
• Class Activity: Relevant Case Study
• Understanding of Performance indicators. • Reasons why
performance must be measured. • Company level - revenue; cost;
profit; return on capital employed (ROCE); revenue per employee
Performance Department level - forecast accuracy; inventory record accuracy;
12 N/A
indicator schedule adherence; on-time in full delivery; labor cost against
budget; service level achievement • summarize typical KPIs for
areas of performance measurement • Class Activity: Relevant
Case Study
• Understand the drivers of chance in a business environment. •
Recognition of the need for and the process of change; change
Managing
13 implementation, control and assessment • Analyze the N/A
change
requirements for change and describe the implementation of a
change initiative • Class Activity: Relevant Case Study
Planning the • Develop a People Plan as part of an overall Business Plan. •
14 people Describe how to incorporate human resource requirements into N/A
requirement the planning process • Class Activity: Relevant Case Study
15 final presentations N/A

Text Book
CIlt UK COURSE CONTENT, CILT UK, null Edition, ,.

Reference Books

Indigenous Material

Course Pre-Requisites

Marks Distribution
For D
Marks Head Total Frequency Total Exempted Marks /Frequency Total Marks /Head Grade
Holder(s)
Assignment 1 0 10 10 Exempted
Final Paper 1 0 30 30 Included
Mid Term Paper 1 0 30 30 Included
Final Presentation 1 0 10 10 Exempted
Report 1 0 10 10 Exempted
General Viva 1 0 10 10 Included
70 (For
  Total Marks 100
DGs)

Attendance Policy
Prompt arrival and regular attendance are extremely important. For Academic policy refer to student handbook
for policies on late entry, maximum absences allowed, leave application etc.

Students with Physical or Educational Challenges

Students with educational and/or physical challenges are entitled to extra attention and time from the
instructor. Therefore students are advised to notify the course instructor at the beginning of the course. Special
arrangement may also be made on prior request based on specific challenges.

Academic Integrity
This course seeks to empower students for independent learning, resourcefulness, clear thinking, and
perception. All submitted work and activities should be genuine reflections of individual achievement from
which the student should derive personal satisfaction and a sense of accomplishment. Plagiarism and cheating
subvert these goals and will be treated according to the policy stated in the Student Handbook. The instructor
reserves the right to utilize electronic means to help prevent plagiarism.

Comments and/or Suggestions

Students and Instructors may contact the Institutional Research Department if there is a need to make
suggestions or comments that can help further improve the course. A link is also provided on your ZABDESK
account for frequent and trouble-free feedback. The Institutional Research Department would like to hear your
feedback about the following:

Students Instructors
 Availability of teaching material
 Facilities/Internet/Administrative
 Course Content/ thoroughness
Support
 Lecture Delivery/Supplementary Material
 Labs: Software/Hardware/Technical
 Facilities/Labs/Software/Hardware Support
support
 Course alignment with learning outcomes
 Availability and quality of Teaching
 Any other comments/feedback
Instruments
 Any other comments/feedback