Business Letter Notes
Business Letter Notes
It is simply a special kind of formal letter that senders and receivers use to correspond
with each other about business transactions which they might not be able to carry out
orally in an effective manner.
8 Cs of Business Letter
Business letters often contain 8 C’s -- clarity, conciseness, consideration, courtesy,
concreteness, cheerfulness, correctness, and character.
• Clarity
The first element of all business letters is that they should be clear. This includes the
purpose of the letter and words used within the text. Clearly state your point near the
beginning to allow the reader a clear understanding of the letter's purpose.
• Conciseness
Avoid using extra words in a business letter. The element of conciseness refers to
stating an idea in the fewest words possible. Don’t add superfluous information or extra
words to fill space. Simply state the information that's important and pertinent, and leave
it at that.
• Consideration
A business letter should also be considerate. This element is important because you
must think about the reader and his feelings and point of view. Make the letter about
him and not you.
• Courtesy
Business letters should show respect to the reader and should demonstrate the writer’s
personal respect for the reader and the company he works for.
• Concreteness
Concreteness refers to using vivid wording within the letter that appeals to the reader’s
senses. If a business letter is dull, the reader may skim through, missing important
points.
• Cheerfulness
When writing a business letter, demonstrate a positive attitude that expresses joy and
cheer.
• Correctness
A business letter must always be accurate. This means ensuring every word within the
document contains accurate facts and figures. This includes proofreading the letter to
check for grammar and spelling mistakes.
• Character
Every business letter should show a bit of uniqueness from the writer. This gives the
letter character and may make it more interesting.
2. Date
We write the date on the right-hand side corner of the letter below the heading.
3. Reference
It shows the department of the organization sending the letter. The letter-number can
also be used as a reference.
5. Subject
It is a brief statement mentioning the reason for writing the letter. It should be clear, eye
catchy, short, simple, and easily understandable.
6. The Greeting
It contains the words to greet the recipient. It is also known as the salutation. The type
of salutation depends upon the relationship with the recipient.
It generally includes words like Dear, Respected, or just Sir/Madam. A comma (,)
usually follows the salutation.
10. Enclosures
Enclosures show the documents attached to the letter. The documents can be anything
like cheque, draft, bills, receipts, invoices, etc. It is listed one by one.
12. PostScript
The sender can mention it when he wants to add something other than the message in
the body of the letter. It is written as P.S.
2. The date
Add a space after your contact information and then add the date of your letter:
Month, Day Year
4. Opening salutation
Add a space after the recipient’s contact information and then choose a salutation to
open your business letter. Common opening business letter salutations include:
Dear First name Last name,
Dear Ms., Mrs. or Mr. Last name,
Dear First name, (only use if you know the recipient)
To Whom It May Concern (only use if you cannot find a specific contact’s name)
5. Body
The body of a business letter is where you express the purpose of your communication
and is typically no longer than three to four paragraphs.
Paragraph 1: Opening
Paragraph 2: The argument
Paragraph 3: Closing
6. Closing salutation
Add a space after the body of the letter and then choose a salutation to close your
business letter. Common closing business letter salutations include:
Respectfully yours,
Respectfully,
Cordially,
Sincerely,
Yours sincerely,
Thank you,
7. Signature
Add two lines and sign your full name. The following line, print your first and last name.
Signature
First name Last name
Roshni Duttaa Gomez
Sr. Project Manager
Asomtech Solutions
42/08, Bose road
Kolkata, West Bengal, India
050 2948 2948
[email protected]
July 1, 2019
Ram Prasad
Sr. Data Analyst
Clouddatanow Tech
101 Solanki Street
Kanchan marg, Kolkata, West Bengal
Sincerely,
Roshni Dutta
Sr. Project Manager