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Pay@Table Solution For F&B - User Guide: Initial Screen

The document provides a user guide for a Pay@Table solution that allows waiters to process payments at tables directly from a terminal. The terminal connects to both a Micros/Simphony POS system and a 3C payment application. Waiters can look up checks, split bills, accept cash or card payments including tips, and print receipts, all without leaving the customer's table. The process aims to streamline payment while still integrating with the restaurant's existing POS system.

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sumiwine
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0% found this document useful (0 votes)
107 views

Pay@Table Solution For F&B - User Guide: Initial Screen

The document provides a user guide for a Pay@Table solution that allows waiters to process payments at tables directly from a terminal. The terminal connects to both a Micros/Simphony POS system and a 3C payment application. Waiters can look up checks, split bills, accept cash or card payments including tips, and print receipts, all without leaving the customer's table. The process aims to streamline payment while still integrating with the restaurant's existing POS system.

Uploaded by

sumiwine
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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Pay@Table Solution for F&B – User Guide

1.- INTRODUCTION

This guide describes the use of the 3C Pay@Table solution with Yoximo Terminal in connection with
Oracle’s Micros 3700 and Simphony 2.x. The terminal Works as a slave of Micros/Simphony for the
check processing, and of the 3C Application for Credit Card Payment Processing.

The terminal connects to the CAPS using the Water IDs configured on Micros/Simphony as
authentication method to retrieve the checks for Payment processing and copy printing, following the
flows ilustrated below. Access and privileges are controlled by Micros/Simphony.

Initial Screen

This is the default start screen of the terminal, at this point, there is no connection between
terminal and CAPS. Connection will be established after selection on the menu has been done.

Enter WaiterID and press OK

Main Menu Screen

Here you have the possibility to select the Operation you need, selection ítems are provided by
Micros/Simphony. Confirm all actions with OK

©3C Payment S.A. All rights reserved Author: Antonio Gomes

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Pay@Table Solution for F&B – User Guide
By Table, Enter Table Number

By Check Number

List existing Tables

©3C Payment S.A. All rights reserved Author: Antonio Gomes

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Pay@Table Solution for F&B – User Guide
Print a Receipt Copy from a particular Check

CheckSeqID can be found in Micros/Simphony or at the bottom of the Micros Check (see below)

This Will print a copy of the Check

©3C Payment S.A. All rights reserved Author: Antonio Gomes

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Pay@Table Solution for F&B – User Guide

Payment process

The 3C Pay@Table solution offers the possibility to process the payment without having to
move between table and counter, the full procedure from selection the amounts to pay, the
Payment methods until closing and printing the Micros check, is done at the table. Please ensure
that the check you are about to process is not open on the Micros Till otherwise the check cannot
be closed and the last Payment Will be reversed.

Full amount Payment

After selecting your check using the methods described above, you Will come to the below
screen, press ok if you want an Info Receipt

By pressing OK the terminal Will print a copy (or more) of the check with all ítems listed with
its Price. After the printing has been done you Will be presented with the full amount screen.

Since we are paying the full amount, just press OK. This Will take you to the gratuity screen, if
the Guest wants to leave a tip, you can handover the terminal for the Guest to enter the amount.

©3C Payment S.A. All rights reserved Author: Antonio Gomes

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Pay@Table Solution for F&B – User Guide
After entering the tip amount confirm with OK, the below screen Will show

Options:

- No - amount not ok, go back to initial screen


- Cash – pay with cash
- Yes – proceed to Credit Card Payment

The 3C Pay@Table solution like all 3C Hospitality Solutions, supports DCC (Dynamic Currency
Conversion), giving the Guest the option to pay in its own currency. Once you proceed to Card
Payment, the system will perform a check to identify the card:

Domestic Card Payment screen, PIN entry:

Foreign Card DCC choice and Payment Screen, PIN entry:

No= Pay in local currency; Yes= Pay in foreign currency

©3C Payment S.A. All rights reserved Author: Antonio Gomes

6
Pay@Table Solution for F&B – User Guide
After the Payment has been done, the terminal will print Payment receipt(s) cash or Credit Card,
and finaly, the Micros Check closure.

For each Payment, cash or card, there Will be a Merchant Copy (for your records) and a
Customer (Cardholder) Copy, please note the confirmation step between the 2 copies to allow
you to have clean cut seperate receipts. For the Micros Check closure you can print as much
copies you need. After the Operation is complete, further copies of the closed Micros Check can
be printed anytime by selecting option 4 on the main menu, as long as they existing on
Micros/Simphony.

Split the Bill

If you need to Split the bill between the guests at the table, you can follow the same steps as for
full Payment, for this, instead of confirming the full amount, you need to enter the Split amounts.

The options and methods are exactly the same; gratuity, cash or card, DCC…

After each successfull Payment a receipt is printed with Merchant copy and Customer
(Cardholder) copy, and you have the possibility to print an updated info receipt as well.

When the last outstanding amount is paid, the closure receipt can be printed, here again you have
the possibility to print as much copies as you need.

©3C Payment S.A. All rights reserved Author: Antonio Gomes

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